EMERGENCY OPERATIONS PLAN

Transcription

1 EMERGENCY OPERATIONS PLAN ANNE ARUNDEL COUNTY, MARYLAND 2010 BASIC PLAN and Emergency Support Functions (ESFs) John R. Leopold County Executive

2 Anne Arundel County Emergency Operations Plan Facilitators: Anne Arundel County Office of Emergency Management Director Thomas Wilson 2009 Director Eric Hodge 2010 Executive Officer Wayne LeRoux OEM Planner Carl Lee Center for Health and Homeland Security (CHHS) Whitney Faust, Esq. Michael Stallings, Esq. Copyright: DOC 2

3 TABLE OF CONTENTS BASIC PLAN Promulgation.. 7 Approval and Implementation Page...8 Record of Changes. 9 Change Submission Form.. 10 Distribution List County Particulars.. 12 Figure 1 Map of Anne Arundel County. 13 Purpose Situation and Assumptions 16 Concept of Operations General.. 18 Phases of Emergency Management.. 18 Mitigation 18 Preparedness 19 Response.. 19 Recovery.. 21 Organization and Assignment of Responsibilities. 23 General National Incident Management System 23 Emergency Organization.. 24 Direction and Control Figure 2 Emergency Operations Center Levels of Activation.. 25 Emergency Operations Section Functions 25 Continuity of Government. 27 Line of Succession 27 Preservation of Records 28 Administration and Logistics. 28 Emergency Authority 29 Financial Management.. 29 Emergency Procurement Agreements and Understandings.. 30 Reports and Records. 30 Relief Assistance...31 Nondiscrimination 31 Training and Exercises Training. 31 Exercise. 31 Plan Development and Maintenance. 32 Agency Responsibility.. 32 Plan Development. 32 Plan Maintenance.. 32 SUPPORT ANNEXES TO BASIC PLAN EOP SUPPORT ANNEX #1: Glossary. 34 EOP SUPPORT ANNEX #2: Authorities and References 39 EOP SUPPORT ANNEX #3: Agency Responsibilities in Reference to the ESFs...41 EOP SUPPORT ANNEX #4: Disaster Types Chart. 42 EOP SUPPORT ANNEX #5: EOC Incident Command Chart DOC 3

4 EOP SUPPORT ANNEX #6: Seven Levels of Homeland Security Exercise and Evaluation Program (HSEEP) Exercise Types EOP SUPPORT ANNEX #7: County Executive Emergency Declaration.. 48 EOP SUPPORT ANNEX #8: Commonly Utilized Anne Arundel County Emergency Mutual Aid Agreement Options EOP SUPPORT ANNEX #9: Incident Scale and Public Preparedness 53 EOP SUPPORT ANNEX #10: Critical Access Routes- Anne Arundel County OEM Map. 54 EOP SUPPORT ANNEX #11: Continuity of Operations Plan (COOP) EOP SUPPORT ANNEX #12: Federal Financial Assistance for Disaster Recovery Acknowledgements EMERGENCY SUPPORT FUNCTIONS (ESF) ESF #1 Transportation 1.1 ESF 1 Support Annex #1: Commercial Transportation Companies which Assist in Emergency ESF 1 Support Annex #2: Anne Arundel County School Bus Usage During Emergencies ESF 1 Support Annex #3: Critical Access Routes Map ESF #2 Communications ESF 2 Support Annex #1: Flow of Communications for a Calvert Cliffs Radiological Incident ESF 2 Support Annex #2: PIO Structure: Normal Daily Operations versus EOC Activation 2.6 ESF #3-- Public Works and Engineering ESF 3 Support Annex #1: Department of Public Works Organizational Chart ESF 3 Support Annex #2: Department of Public Works Emergency Operations. 3.9 ESF 3 Support Annex #3: Homeland Security Threat Levels ESF #4 Firefighting 4.1 ESF 4 Support Annex #1: Fire Department Organizational Chart ESF 4 Support Annex #2: Fire Department Operational Procedure OPM ESF 4 Support Annex #3: Maryland Trauma and Specialty Referral Centers. 4.9 ESF 4 Support Annex #4: Fire Station Locations Map ESF 4 Support Annex #5: Catastrophic Radio Failure Plan for the Fire Dept 4.12 ESF #5 Emergency Management ESF 5 Support Annex #1: Anne Arundel County EOC Levels of Activation ESF 5 Support Annex #2: EOC Activation (from Anne Arundel County Fire Department) ESF 5 Support Annex #3: OEM/Fire Department PIO Structure: Normal Daily Operations versus EOC Activation ESF 5 Support Annex #4: Emergency Alert System (EAS) ESF 5 Support Annex #5: RACES Emergency Operations Plan ESF 5 Support Annex #6: RACES Emergency Frequencies Information 5.27 ESF 5 Support Annex #7: EMAC Statement of Procedures and Contract ESF 5 Support Annex #8: Emergency Operations Center (EOC) Check sheets DOC 4

5 ESF #6 Mass Care and Sheltering ESF 6 Support Annex #1: Minimum Mass Care Shelter Requirements ESF 6 Support Annex #2: List of Primary Shelters ESF 6 Support Annex #3: Shelter-in-Place Procedure ESF 6 Support Annex #4: Statewide Mass Care Shelter Strategy ESF 6 Support Annex #5: Family Registries and Locators ESF 6 Support Annex #6: Storm Surge Housing Estimates Subject to Flooding-Map ESF 6 Support Annex #7: Mass Casualty Incident Family Assistance Center.6.21 ESF #7 Logistics Management and Resource Support ESF 7 Support Annex #1: Anne Arundel County Commodity Points of Distribution Plan and Checklist ESF #8 Health and Medical Services. 8.1 ESF 8 Support Annex #1: Hospital, Trauma and Specialty Referral Centers ESF 8 Support Annex #2: Catastrophic Health Emergency Act (CHEA) ESF 8 Support Annex #3: Strategic National Stockpile (SNS)/Cities Readiness Initiative (CRI) Plan ESF 8 Support Annex #4: Individual Hospital Evacuation Plan (from MIEMSS EOP) ESF 8 Support Annex #5: Pandemic Influenza Plan ESF 8 Support Annex #6: Triage, Treatment and Transport Plan (T3C) ESF #9 Search and Rescue. 9.1 ESF 9 Support Annex #1: Confined Space Emergencies (OPM 3: Anne Arundel Fire Department Policy) ESF 9 Support Annex #2: Trench and Cave-In Rescue (Anne Arundel County Fire Department Policy) ESF 9 Support Annex#3: Water and Fire Rescue Operations. 9.9 ESF #10 Hazardous Materials 10.1 ESF 10 Support Annex #1: Hazardous Materials Emergencies for First Responders: Anne Arundel County Fire Department Operating Procedure Manual 3 (OPM) Hazardous Materials Chapter 10.5 ESF 10 Support Annex #2: Shelter in Place ESF 10 Support Annex #3: Calvert Cliffs Radiological Incident Evacuation Plan ESF 10 Support Annex #4: Clandestine Drug Lab Operating Procedures ESF 10 Support Annex #5: Nuclear Facilities Emergency Planning Zones ESF 10 Support Annex #6: Reference Guide for Public Safety Personnel ESF #11 Food ESF 11 Support Annex #1: Feeding Phases under Ideal Conditions ESF 11 Support Annex #2: Emergency Catering Services ESF #12 Utilities and Energy DOC 5

6 ESF #13 Law Enforcement 13.1 ESF 13 Support Annex #1: Anne Arundel County Terrorism Plan ESF 13 Support Annex #2: Critical Infrastructure Security (Anne Arundel County Police Department) ESF #14 Debris Management ESF 14 Support Annex #1: Disaster Debris Management Plan (Anne Arundel County Department of Public Works) ESF 14 Support Annex #2: Debris Assistance Localized Event Plan (DALE) ESF 14 Support Annex #3: Authority to Establish Temporary Debris Management Sites Debris Storage and Reduction Sites ESF 14 Support Annex #4: Consent Order Template ESF #15 Donation & Non-Governmental Organization (NGO) Management ESF 15 Support Annex #1: Volunteers Prepare and Respond Flyer ESF 15 Support Annex #2: VMC Operations Manual ESF 15 Support Annex #3: National Volunteer & Donations Management Strategy ESF #16 Animal Protection 16.1 ESF 16 Support Annex #1: Companion Animal Shelter Organizational Chart ESF 16 Support Annex #2: Anne Arundel County Companion Animal Shelter Plan DOC 6

7 PROMULGATION Anne Arundel County government vigorously pursues a high level of readiness to respond appropriately to natural or manmade disasters that threaten the lives or property of its citizens. Through a program of integrated emergency management, all County departments and agencies, as well as volunteer agencies and volunteer groups, plan for mitigation of hazards, preparedness for emergency conditions, conducting emergency response operations and assisting the community in recovery to the pre-disaster condition. The Anne Arundel County Emergency Operations Plan outlines the organization for integrated emergency management and a concept of operations for coordinated response. The plan assigns action to be taken in various circumstances by Anne Arundel County Departments and Agencies referred to in the sixteen Emergency Support Function annexes. The departments and agencies assigned responsibility by this Plan are expected to update the plan when necessary. This Plan is meant to be a living document and serve as a guideline for best practices in terms of emergency response. It can be edited as appropriate to accurately reflect the evolving situation in Anne Arundel County. Departments and agencies are responsible to perform training exercises to identify best practices and lessons learned and update this Plan to reflect any resulting changes. General Plan maintenance is also the responsibility of the respective county departments and agencies included in this Plan. John R. Leopold County Executive DOC 7

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9 RECORD of CHANGES Date Name of Recorder Section(s) Changed Agency/Department 10/16/ /23/ /27/ /30/ /30/ /13/ /13/ /16/ /16/ /16/ /16/ /17/ /24/ /24/2009 Margaret Ziegler Basic Plan Planning and Zoning John Marshall ESF #1-Transportation Recreation and Parks Chief Michael Cox ESF #2- Communications Fire Department Allen Posey ESF #6- Mass Care and City of Annapolis OEM Sheltering Lt. Colonel Pressley ESF #13- Law Enforcement Police Department Cathy Welker Basic Plan Anne Arundel County OEM Cathy Welker ESF #1- Transportation Anne Arundel County OEM Cathy Welker ESF #2- Communications Anne Arundel County OEM Cathy Welker ESF #5- Emergency Anne Arundel County OEM Management Fay Mauro ESF #16- Animal Control Volunteer Center Fay Mauro ESF #15- Donations and Volunteer Center NGO Management Donna Goins Basic Plan Central Services Lt. McCreary ESF #2- Communications Sheriff s Office Lt. McCreary ESF #7- Logistics Management and Resource Support Sheriff s Office DOC 9

10 CHANGE SUBMISSION FORM Office of Emergency Management Anne Arundel County Fire Department 7480 Baltimore Annapolis Blvd. Suite 102 Annapolis, MD ATTN: Emergency Management Planners Fax: Proposed Changes, Corrections, and Deletions to the Emergency Operations Plan Each agency listed on the following Distribution List under County is required to submit this form indicating any changes involving the agency s role in the Basic Plan or Emergency Support Function on a yearly basis. If there are no changes to report, please mark no changes made and sign and date the form. This Change Submission Form should be submitted to the Office of Emergency Management Planners at the above address, for approval by October 31 st each year. Suggested changes should be listed individually on as many copies of this form as necessary. Please complete the form to include all information below. CHANGE: SHOULD READ: Submitted by (name of recorder): Agency/Dept: Section of Suggested Change: Date: DOC 10

11 DISTRIBUTION LIST Plan Recipients: County: County Executive- Copy 1 Chief Administrative Officer- Copy 2 County Executive Public Information Office- Copy 3 County Council- Copy 4 Constituent and Community Services- Copy 5 Office of Personnel- Copy 6 Office of Finance- Copy 7 Office of Law- Copy 8 Office of the Budget- Copy 9 Central Services- Copy 10 Recreation and Parks- Copy 11 Office of Information Technology- Copy 12 Police Department- Copy 13 Fire Department- Copy 14 Detention Facilities- Copy 15 Planning and Zoning- Copy 16 Department of Public Works- Copy 17 Department of Public Works- Roads- Copy 18 Department of Public Works- Utilities- Copy 19 Department of Public Works- Waste Management- Copy 20 Inspection and Permits- Copy 21 Department of Aging and Disabilities- Copy 22 Social Services, Department of- Copy 23 Animal Control- Copy 24 Health, Department of- Copy 25 and 26 Office of Emergency Management- Copy 27 through 33 PEG Cable- Copy 34 Mental Health Agency- Copy 35 Volunteer Center- Copy 36 Sheriff s Office- Copy 37 Other Stakeholders within Anne Arundel County: Annapolis City, Emergency Management- Copy 38 Baltimore Washington International Airport- Copy 39 Ft. George G. Meade, Emergency Management- Copy 40 National Security Agency, Emergency Management- Copy 41 American Red Cross- Copy 42 United States Naval Academy, Emergency Management- Copy 43 United States Coast Guard, Group Baltimore, Curtis Bay- Copy 44 Maryland Emergency Management Agency- Copy DOC 11

12 COUNTY PARTICULARS Population: The population of the County is 512,790 per the 2008 Census estimate; with a total of over 200,000 households Geography: Anne Arundel County is located on the western shore of the Chesapeake Bay, contiguous to the southern boundary of Baltimore City, and 13 miles east of Washington DC. The Chesapeake Bay forms the entire eastern boundary and laces the county with several tidal rivers and small bays. The non- tidal Patapsco and Patuxent Rivers form large portions of the northern and western borders, respectively. The total area of Anne Arundel County is 588 square miles, with a land area comprised of 416 square miles and 533 linear miles of shoreline including islands and streams. Elevations rise from sea level along the Bay to approximately 300 feet in the northwestern area of the county. The terrain is generally level to gently rolling and is well drained by many streams. Climate: The county is located in the South-central area of Maryland and its climate is influenced by the bordering mass of the Chesapeake Bay. Extended hot and humid periods in the summer and severe cold spells in the winter do occur. The average yearly precipitation is 41 inches. Average annual snowfall is 19 inches. The coldest months are January and February. Transportation: Highways (Interstate, U.S. and Major State Roads): Interstate- 97 Glen Burnie Bypass Interstate- 195 Interstate- 695 Baltimore Beltway Interstate- 895 Harbor Tunnel Throughway MD- 2 Ritchie Highway MD-3 Crain Highway South MD- 4 Southern Maryland Boulevard MD-10 Arundel Expressway MD-32 Patuxent Freeway MD-50 John Hanson Highway MD-100 Pitcher Memorial Highway MD-177 Mountain Road MD-214 Central Avenue MD-295 Baltimore-Washington Parkway MD-450 Defense Highway Chesapeake Bay Bridge (U.S. Routes 50 and 301): The Bay Bridge connects the Eastern and Western shores of Maryland. The Western termination point of the Bridge is Sandy Point, which is in Northeast Annapolis in Anne Arundel County. The Eastern termination point is Stevensville in Kent Island, which is in Queen Anne s County. The bridge is 4.33 miles (6.97 km) and 4.35 (7 km) and is dual-span in nature. The two spans of the bridge form the longest fixed water crossing in Maryland. The maximum clearance of the bridge is 186 feet, enough to accommodate ocean bound vessels and tall ships. The Bay Bridge is particularly impacted by hazards such as winds, weather events, traffic congestion and accidents DOC 12

13 Rail: Amtrak (passenger rail) runs from Union Station, Washington DC through Anne Arundel County s Odenton station north through Anne Arundel County s BWI Thurgood Marshall Airport rail stop along the Penn Line railway. BWI Thurgood Marshall Airport rail stop is the 15 th busiest station in the national Amtrak system. Amtrak operates approximately 90 trains daily in Maryland, mostly on the Amtrak-owned Northeast Corridor through Baltimore Penn Station and New Carrollton. Acela Express and Regional trains are operated by Amtrak as well as several long-distance trains running to other regions of the county. Maryland Area Regional Commuter (MARC) train runs through the Odenton-BWI corridor and is a commuter rail system. The Penn Line of the MARC Train Service operates primarily between Baltimore s Penn Station, through BWI Thurgood Marshall Airport rail stop and Union Station in Washington, DC. Stops include Baltimore City, Odenton, and Bowie State University. The Penn line is operated by Amtrak on a section of track known as the Northeast Corridor, the busiest portion of Amtrak railroad with an average daily ridership of 20,000 commuters. Maryland Department of Transportation s Light Rail (MDOT) extends through Anne Arundel County along the Baltimore Highlands to the BWI corridor at street level traveling on bridges to cross several bodies of water. The Light Rail is a barrier free system. It has a total of 33 stops, seven of which are in Anne Arundel County from Linthicum through Ferndale and BWI. Freight: Norfolk Southern, which runs on the Amtrak line, and CSX rail lines run across the Western border between Anne Arundel and Howard Counties and into the Northeast section of Anne Arundel County and the South Baltimore Regional industries. Truck: Over 250 motor carriers are authorized to serve the county. Military: Fort George G. Meade Building 4550 Parade Field Lane Fort Meade, MD United States Coast Guard 2401 Hawkins Point Rd. Baltimore, MD United States Naval Academy 121 Blake Rd. Annapolis, MD Water: The County is accessed by the Port of Baltimore, 41 channel to the North. The Chesapeake Bay is the border on the Eastern edge of County running North to South, fed by rivers and tributaries such as South River, Magothy River, Severn River, Patuxent River, Patapsco River, and West River. The City of Annapolis, which has 18 miles of shoreline, is accessible via the Annapolis Harbor. The United States Naval Academy is also on the Northern side of the Annapolis Harbor bordering the Severn River. Annapolis and its harbor are in the mid portion of the County on the Eastern side DOC 13

14 Schools: Air: Baltimore Washington International Airport (BWI), also known as Thurgood Marshall Airport, in Linthicum, MD, Northern Anne Arundel County, is regionally located 7 miles South of Baltimore City, and 30 miles north of Washington, DC. Currently, BWI offers 55 air carriers (passenger, charter and cargo) with approximately 700 daily scheduled passenger flights and 22 daily scheduled international non-stop flights with an average of 61,000 passengers daily. The BWI infrastructure contains five concourses A-E (four domestic, one international). There are also two additional airports within the county. Lee Airport is located south of Annapolis in Edgewater and Tipton Air Field is located just west of Fort George Meade. Both provide airfield facilities for small private aircraft. Public: 78 elementary, 19 middle, 12 senior, 2 Applied Technology Centers, 3 special education Private: Total student enrollment: 73,000 Staff of Teachers: over 5, schools Total student enrollment: 14,069 Higher Education: Anne Arundel Community College Total student enrollment 21,373 U S. Naval Academy Total student enrollment 4,000 St. John s College Total student enrollment 475 Fire Department Information: Fire Stations: 30 Career Personnel: 800+ Volunteer Personnel: 450 Law Enforcement Information: Police Department Stations: 4 District Stations Police Department Headquarters: Millersville, MD Police Department Training: Davidsonville, MD Criminal Investigation Division: Crownsville, MD Sworn Members of Police Department: 653 Civilian Members of Police Department: 241 Full Time Police Department Positions: 894 Part Time Police Department Positions: 152 (includes 130 Crossing Guards) DOC 14

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16 ANNE ARUNDEL COUNTY EMERGENCY OPERATIONS PLAN I. Purpose: The purpose of the Emergency Operations Plan (EOP) is to implement a comprehensive emergency management program for Anne Arundel County, MD that seeks to mitigate the effects of a hazard, to prepare for a disaster, to respond during emergencies, to take action to protect life and minimize damage and to establish a recovery system in order to return the community to its pre-disaster state. This Plan establishes a framework for the management and coordination of actions to be taken by local government and certain private organizations preparing for and responding to emergencies and disasters that threaten Anne Arundel County. This Plan provides guidelines on Anne Arundel County agency and departmental responsibilities to mitigate, prepare for, respond to and recover from the effects of natural, man-made and technological disasters as well as other major incidents and hazards. It also provides methods of obtaining assistance from other sources as necessary. II. Situation and Assumptions: A. Situation: 1. Anne Arundel County is located on the Western shore of Chesapeake Bay, contiguous to the Southern boundary of Baltimore City and 13 miles East of Washington, DC. The Chesapeake Bay forms the entire Eastern boundary of the County and laces the county with several tidal rivers and small bays. The non-tidal Patapsco and Patuxent rivers form large portions of the Northern and Western borders respectively. The land is comprised of 416 square miles with 533 linear miles of shoreline. The county population is 510,000 with over 200,000 households per the 2006 Census estimates. 2. Anne Arundel County is exposed to many hazards, all of which have the potential for disrupting the community, causing damage, and creating casualties. Possible natural hazards include (but are not limited to) hurricanes, tornadoes, winter storms, and floods. Other disaster situations such as hazardous materials accidents, fire conflagration, major transportation accident, terrorism, or fixed nuclear facility incidents could also affect Anne Arundel County. Refer to the website to access the Anne Arundel County All Hazard Mitigation Plan. B. Assumptions: 1. An event or emergency may occur in Anne Arundel County at any time and with no warning. 2. Emergencies are predominately local events. However, an event may overwhelm Anne Arundel County response capabilities and resources. As a result, response and recovery operations could require a partnership which may include local, state, regional or federal assistance. 3. Depending on the severity and magnitude of the situation, it may be necessary to request assistance through volunteer organizations, private enterprise, and/or mutual aid agreements DOC 16

17 4. While it is likely that outside assistance would be available in most major disaster situations when only Anne Arundel County is affected, it is still necessary for Anne Arundel County to be prepared to carry out disaster response and short-term recovery operations independently. 5. Local government officials are aware of the possible occurrence of an emergency or major disaster, and of their statutory responsibilities in the execution of this Plan. Local government officials shall fulfill these responsibilities as resources and conditions permit. 6. Incident management activities will be initiated and conducted using the principles contained in the National Incident Management System (NIMS). 7. If properly implemented, this Plan will assist to reduce or prevent disaster-related losses and provide a more timely response and recovery process. III. Concept of Operations: A. General: 1. It is the responsibility of Anne Arundel County government to undertake comprehensive emergency management planning in order to protect life and property from the effects of hazardous events as well as to provide for the Continuity of Government (COG). Should the emergency exceed the county s capabilities and/or resources, assistance will be requested from the state government. This Plan is based upon the concept that the Emergency Support Functions for the various agencies involved in emergency management will generally parallel their normal day-today functions. To the extent possible, the same personnel and material resources will be deployed. It is desirable to maintain organizational continuity and to assign tasks that are familiar to personnel. 2. The Anne Arundel County Emergency Operations Center (EOC) will be activated by the County Executive or the Director of Emergency Management to provide for the coordinated management of disaster response operations. Emergency operations planning and response will be coordinated with local and State jurisdictions and agencies, along with the City of Annapolis and the Commanders of the U. S. Army Fort Meade, U. S. Naval Academy and U. S. Coast Guard Yard Curtis Bay. 3. Day-to-day functions which do not contribute directly to emergency response actions may be suspended for the duration of the emergency. The resources and efforts that would normally be required for those functions may be diverted to the accomplishment of emergency tasks by the agency managing the use of those resources. 4. Anne Arundel County has the primary responsibility for response and recovery operations up to their capacity during emergency situations. Mutual aid agreements exist between counties in Maryland and can be implemented when one county is able to provide resources unavailable to another. Mutual aid agreements include, but are not limited to, the Maryland Emergency Management Assistance Compact (MEMAC). 5. The Anne Arundel County Director of Emergency Management may request assistance from the State when an incident exceeds the capability of the County to respond. 6. The EOC will be activated as necessary and serve as the operations center to support and coordinate emergency activities and/or the resources of the county agencies DOC 17

18 7. Emergency response in Anne Arundel County most often will occur through a process of graduated phases (levels 1-4), which are dictated by the scope and breadth of a particular event. The County Executive has general direction and control over county response activities and may delegate these powers as seen fit. 8. When the need arises for coordinated, interagency emergency response and recovery operations in Anne Arundel County, such actions will be organized and managed by 16 ESF teams, which are comprised of the primary and support agencies necessary to carry out the specific duties described in the various ESF s. Each ESF represents a separate domain of operational capability and resources, however there is overlap among most ESFs for both operations and resources. On most occasions, only some of the 16 teams will be deployed; however, certain major incidents may require activation of all ESF teams. 9. County officials will cooperate to keep the public informed regarding the nature of the emergency, relevant protective actions, and appropriate locations for seeking assistance. 10. All Anne Arundel County departments and agencies will be required to maintain accurate and comprehensive records of their use of resources throughout the response and recovery periods. They will be made available at the request of the County Executive s office or the Emergency Management Director for after-action reporting and any reimbursement processing. B. Phases of Emergency Management: Comprehensive emergency management consists of four phases: 1. Mitigation: Mitigation activities are those which eliminate or reduce the probability of a disaster occurring. Mitigation measures begin with awareness, and include life-safety and building codes, land use and zoning policies, response planning, and public education. Awareness includes the ability to identify, confirm, and monitor a potential or actual event through weather alerts, hazardous materials monitoring, etc. This information is placed in the County All Hazard Mitigation Plan. The following list provides examples of several key agencies roles in essential mitigation activities, but is not an all-inclusive list of the agencies responsible for mitigation activities. a. The Anne Arundel County Office of Emergency Management (OEM) coordinates with appropriate County departments and agencies during the planning and prevention efforts and as required during developing situations. b. Anne Arundel County Police Department: All Anne Arundel County law enforcement agencies are coordinated by the Anne Arundel County Police Department. Police mitigation efforts include but are not limited to: 1) Implementing surveillance methods to collect intelligence and determine the nature and source of threats; 2) Conducting security operations, including vulnerability assessments, and site security; 3) Conducting tactical operations to prevent, interdict, preempt or disrupt illegal activity; and 4) Conducting activities to prevent terrorist, terrorist weapons, and associated materials from entering or moving within Anne Arundel County. c. Anne Arundel County Department of Health: 1) Initial safety efforts focus on actions to detect, prevent, or reduce impact to public health and safety. 2) Department of Health efforts include but are not limited to: i. Environmental: Environmental analysis, emergency sheltering and reception, air monitoring, decontamination, emerging infectious disease tracking, and emergency broadcasts DOC 18

19 ii. Health: Public health education, site and public health surveillance and testing procedures, immunizations, prophylaxis, and isolation or quarantine of biological threats. d. Planning and Zoning: 1) The changing of development regulations to require new construction along coastal areas to be raised above certain flood levels. 2) Homes along coastal flood areas will have necessary infrastructure such as furnaces and air conditioning units (also raised to a certain level). 2. Preparedness: This is the proactive phase of disaster management. Steps include training personnel, developing adequate response plans, identifying necessary resources, conducting disaster exercises, and maintaining an EOC. a. OEM facilitates the development and updating of emergency management plans and training for the departments and agencies of Anne Arundel County. b. County departments and agencies (refer to Appendix 3 for a list of Agencies and Departments to which this Plan pertains) active in emergency response operations shall develop and maintain their own standard operating procedures for response functions and update their procedures based on evaluations of response activities to include training. Their individual policies should have a mandatory review and updating process scheduled. c. Anne Arundel County departments and agencies should participate with surrounding jurisdictions and private entities in exercises and training. Plans and procedures are updated based on evaluations of response training and after-action reports. d. Public Information Officials (PIOs) from various county departments and agencies shall participate in ongoing awareness and education campaigns to alert and inform the public about potential hazards and to publicize actions recommended to protect people and property. e. Preparations are made for first responders, including but not limited to: 1) Training conducted for first responders as is statutorily required. 2) Training is renewed per local, state and federal requirements. 3) First responders meet additional departmental performance requirements corresponding to their respective positions. 4) First responders include but are not limited to individuals from the Police Department, Sheriff s Office, Fire Department, Department of Health and Department of Public Works. 3. Response: When a disaster occurs or threatens, actions taken can include the dispatch of emergency services, EOC activation, incident command (maintaining order), public warnings, communication and evacuation. a. Emergency services dispatching is accomplished at the Anne Arundel County Police/Fire Communication Centers on a 24 hour basis; therefore, the Shift Supervisor on duty is likely to be aware of any emergency situation affecting the County or adjacent jurisdictions and provide the appropriate emergency dispatching. b. EOC Activation: Refer to ESF 5-Emergency Management for more information about EOC activation. 1) Emergency situations vary markedly in speed of onset and in their potential for escalation to disaster proportions. The extent to which emergency facilities, such as an Incident Command Post (ICP) or the EOC are activated, and when such facilities assume command of emergency operations depends on the type of emergency situation, escalation potential, and the geographical extent. 2) The Emergency Management Director may call for activation of the whole or any part of the EOC and request the response of agency representatives. Such action will be reported immediately to the County Executive DOC 19

20 3) When requested by the Emergency Management Director, designated personnel from County agencies with emergency responsibilities will proceed to the EOC to assist with the response and recovery operation. The EOC may be activated by the Emergency Management Director pre-emergency if he/she is aware of its onset or it is a planned event requiring activation. 4) When the EOC is activated the Crisis Management Staff will provide support and/or coordination of emergency operations. 5) Upon activation of the EOC, security measures will be established on location if needed in order to ensure a smooth and orderly operating environment. c. Incident Command Steps: 1) An Incident Command System (ICS) will be implemented immediately at the incident site and responders providing supplemental support will cooperate under the direction of the Incident Commander. 2) Incident Command Post (ICP): In any emergency situation from three resources up to a sufficiently large magnitude to require emergency service personnel to establish an Incident Command Post and to initiate control using ICS, activities will be carried on at the EOC structured pursuant to the National Incident Management System (NIMS) in support of the ICP. i. The ICP represents the on-scene direction and control point for an Incident Commander (IC) using the ICS and NIMS. ii. ICS and NIMS provide for effective and efficient management of facilities, equipment, personnel, and communications operating with a common organizational structure. The use of ICS and NIMS is the required method for emergency response personnel to operate during any routine or emergency situation. iii. In Unified Command there can be a team of commanders who share statutory, financial and legal responsibility. The lead Incident Commander is dependant upon the objectives and strategies of the situation. iv. The establishment of Unified Command should occur if multiple departments share statutory responsibilities during an incident. Depending on the incident s accomplishment of strategies, the lead agency in Unified Command will vary. v. The initial on-site IC may be relieved by an official who has the legal authority to do so. A face-to-face meeting is required between the previous and relieving IC. The Police/Fire Communication Centers will be notified immediately of any changes in Incident Commanders. The change should also be broadcasted to the responders. vi. Multiple incidents can be managed simultaneously with the establishment of Area Command. d. Public Information Officer: 1) The Public Information Office will ensure an appropriate and helpful explanation of the incident and the associated response activities is available to the community and interested media. i. The dissemination of information shall be done through utilization of a Joint Information System (JIS). The JIS provides the mechanism to organize, integrate, and coordinate information to ensure timely, accurate, accessible and consistent messaging across multiple jurisdictions and/or disciplines, including the private sectors and NGOs. ii. To ensure coordination of public information during incidents that involve multiple agencies and/or jurisdictions, a JIC may be used to support public information objectives. The JIC is a central location that facilitates the operation of the JIS. iii. All press releases must be approved by the Director of Emergency Management whenever the EOC is activated DOC 20

21 2) Announcements and guidance regarding the emergency situation and appropriate protective actions will be disseminated to the public regularly through the Public Information Officer (PIO). 3) Emergency Alert System (EAS) and/or Reverse 911 (Emergency Notification via telephone) may be utilized to inform the public. e. Communications: 1) The Anne Arundel County EOC is equipped with multiple communication networks composed of telephones, cell phones, web based programs such as WebEOC, amateur radios, Computer Aid Dispatch (CAD), and Anne Arundel County 800 mhz radios. 2) When developing emergency conditions exist, the Anne Arundel county EOC will report to the Maryland Joint Operations Center (MJOC) events that have or may result in multiple loss of life, environmental or property damage, or evacuation of a populated area regardless of whether federal or state resources are needed to support local emergency response efforts. 3) The MJOC operates a 24 hour emergency communications and operations center at the State Emergency Operations Center. MJOC provides the State with a single point to disseminate information and warnings to local and state governmental officials that a hazardous situation could threaten the general welfare, health, safety and/or property of the State s population. 4) Emergency Alert and Warning: The Maryland Emergency Management Agency (MEMA) supports the statewide use of the EMnet/EAS satellite based alert and warning system. The MJOC functions as the primary warning point for the State of Maryland to provide emergency messaging to local government, select state agencies, and broadcasters. The system also permits MJOC as well as local jurisdictions to directly initiate Emergency Alert System messages to the general public. 5) The National Warning System (NAWAS): The Federal Emergency Management Agency (FEMA) maintains a dedicated voice communications system that links MJOC to the Anne Arundel County Fire Dispatchers. 6) Radio Amateur Civil Emergency Services (RACES): MEMA is the coordinator for all local RACES and maintains a back-up statewide radio network for emergency operations centers in the event that other methods of commercial or conventional communications have failed. The MJOC tests the system regularly. If Anne Arundel County were to lose radio communications fully, local RACES serves as a back-up system for the county through the state. 7) Radio Interoperability: The State of Maryland supports radio interoperability for emergency responders through the use of radio integrators and national mutual air interoperability channels. The MJOC monitors and coordinates the National Public Safety Planning Advisory Committee (NPSPAC) mutual aid interoperability channels for the State of Maryland. If Anne Arundel County were to seek mutual aid from other counties within the State, it could utilize the State s radio interoperability system to communicate to one another. 8) Information Management/Sharing: Anne Arundel County, along with the state of Maryland, uses WebEOC as the primary tool for incident information management and collaboration. Using WebEOC, County agencies as well as select partners (NGO s, Annapolis City, US Naval Academy, hospitals, etc.) in the County may utilize Web EOC as a shared informational platform. 9) Regional interoperability and mutual aid assistance is coordinated through the Central Maryland Radio Communications (CMARC), the Urban Area Security Initiative (UASI), and through mutual aid agreements such as the Baltimore Metropolitan Council (BMC). These agreements support the ability for neighboring jurisdictions to provide mutual aid (both given and received). 10) For more information refer to ESF 2- Communications DOC 21

22 f. Evacuation procedures will be initiated when necessary. Shelters will be opened as appropriate. Refer to ESF 6- Sheltering and Mass Care for more information about sheltering. g. The EOC contacts MEMA by phone and/or Maryland WebEOC to inform them of any activation to keep the State abreast of Anne Arundel County s situation. For any requests from Anne Arundel County, MEMA will determine what immediate resources are available for Anne Arundel County based on a comparison of needs with the conditions of other jurisdictions. 4. Recovery: Recovery is the development, coordination, and execution of service and site restoration plans and the reconstitution of government operations and services to include individual, private sector, non-governmental, and public assistance programs. a. General: 1) Information and data regarding the event will be made available to the public via the County Executive s Public Information Officer. 2) A single, comprehensive After Action Report (AAR) will be developed collaboratively by all agencies involved in the response effort and distributed as appropriate. b. Damage Assessment: 1) The nature and scope of damage within Anne Arundel County will be reported comprehensively to enable the County Executive to consider fairly any request for assistance and to support any petition for State and/or Federal relief. 2) Each Anne Arundel County agency and department is responsible for collecting and sorting information about the extent of damage to property and facilities for which it is responsible. 3) An initial Damage Assessment team, coordinated by the Department of Inspections and Permits, is tasked to determine the scope of destruction. The team will consist of local inspectors and possibly joined by a State and Federal representative. 4) Inspections and Permits acts as the repository of all damage assessment data and information and this agency will submit a copy of its reports to the Director of the Anne Arundel County Office of Emergency Management. 5) The Inspections and Permits agency should also be cognizant of MEMA s Damage Assessment forms. These forms must be completed and turned into OEM following an incident; they will then be submitted to MEMA. The forms currently include the Local Damage Assessment Checklist, the Preliminary Damage Assessment (PDA) Impact Statement, the Initial Damage Assessment Summary Form, the Individual Assistance Damage Assessment Site Collection Form, and the Public Assistance Damage Assessment Site Collection Form. 6) When an initial assessment indicates widespread and severe damage beyond the capabilities of Anne Arundel County s resources, the County may ask the State, who may in turn request the Federal government (FEMA and/or U.S. Small Business Administration) to conduct a Preliminary Damage Assessment (PDA), which further specifies the potential need for emergency assistance and relief. c. Public Safety: 1) The County Executive Public Information Officer, coordinating with the EOC, will provide information regarding potential hazards in an area affected by a disaster and disseminate any recommended protective actions to the public through various methods and sources. 2) Law enforcement agencies will cooperate to institute security measures within communities made vulnerable by disaster damage and to ensure that access to affected communities is restricted. 3) Damaged facilities and homes will be inspected to ensure their structural integrity before entry and occupation of such sites will be permitted DOC 22

23 d. Public Health: 1) Through the State and local Departments of Health and Mental Hygiene (DHMH) offices, crisis and family counseling may be offered to residents within an affected community for some period following the response and/or recovery operations. 2) Communities in affected areas will be inspected and remedial measures will be taken to eliminate any potential public exposures to include hazards posed by debris, chemicals, and other toxins and to eradicate any evident pathogenic organisms or suspected diseases. 3) All remains and personal property, as well as the incident site, will be decontaminated in accordance with applicable regulations and laws. e. Re-entry 1) Re-entry into evacuated areas will be permitted when it has been determined (within reason) that no continuous, serious, and unmitigated health or safety hazards persist. 2) To facilitate re-entry, actions will be taken to manage traffic in the subject area and to provide transportation, as resources permit, to those with special needs. 3) Information regarding parameters or re-entry for evacuees will be disseminated to the public through various methods and sources via the Public Information Officer. 4) Appropriate services will be established to enable residents to collect information about assistance programs and to apply for such relief as is made available. f. Debris Management: 1) Each Anne Arundel County department or agency should make arrangements to have debris removed from property for which they are responsible. 2) Prior to any assistance from the State, the County is responsible for response and recovery operations up to their capacity and mutual aid agreements existing among jurisdictions should be exhausted. 3) Debris removal and disposal will occur according to priorities specified in the debris management strategy contained in ESF 14. 4) For more information refer to ESF 14 Debris Management. g. Donations Management 1) A Donations Coordinator acts as the liaison among County and private representatives involved in the receipt, management, and distribution of donated goods and services, including volunteer support. For more detail, please refer to ESF 15- Donations Management. 2) Cash donations to private, non-profit relief organizations will be encouraged rather than the donation of food, clothing, or other goods to maximize the flexibility, usefulness, and efficiency of donations. 3) Public service announcements and press releases will be developed and broadcast to inform the greatest number of people of the items most needed and the centers at which items will be collected. IV. Organization and Assignment of Responsibilities: A. General: 1. This portion of the basic plan addresses the broad organizational framework for emergency management planning, response, and recovery in the county. Most of the departments and offices within Anne Arundel County government have emergency functions in addition to their normal duties. Each agency is responsible for developing and maintaining its own emergency management procedures. 2. County agencies and departments will continue to function in their respective normal roles but varying routines, emphasis, actions, and priorities to meet the exigencies of the situation, and to carry out any additional emergency functions which may be assigned DOC 23

24 B. The National Incident Management System: 1. The National Incident Management System (NIMS) was created by the Department of Homeland Security (DHS) pursuant to Homeland Security Presidential Directive 5 HSPD- 5). HSPD-5 requires that all federal departments and agencies make the adoption of NIMS a prerequisite for state and local governments to receive federal preparedness assistance. 2. NIMS is intended to provide a consistent, flexible, and adjustable incident management framework for Federal, state, local, and tribal governments, as well as private sector entities and non-governmental organizations. This framework will enable these groups to work together effectively and efficiently to prepare for, prevent, respond to, and recover from emergencies regardless of cause, size, or complexity. Based upon this goal, NIMS consists of the following components: a. Preparedness a. Planning b. Training c. Exercises b. Communications and Information Management c. Resource Management d. Command and Management a. Public Information b. Multi-Agency Coordination Systems c. Incident Command System e. Ongoing Management and Maintenance f. Supporting Technology 3. The steps required to achieve NIMS compliance include but are not limited to: a. Incorporating NIMS into existing training programs and exercises b. Ensuring that Federal preparedness funding supports NIMS implementation at the state and local levels c. Incorporating NIMS into EOP s/sop s d. Promotion of intrastate mutual aid agreements e. Coordinating and providing technical assistance to local entities regarding NIMS f. Institutionalizing the use of the Incident Command System (ICS) 4. On December 12 th 2005, the County Executive issued an Executive Order that officially adopts NIMS as the standard for incident management in Anne Arundel County. This Executive Order also states that all Anne Arundel County departments and agencies with an emergency management function will adopt this system as a basis for command and control of emergency incidents. The OEM, in consultation with all County agencies, will coordinate and facilitate an aggressive ICS/NIMS training program, utilizing a multidisciplinary, all hazards approach. C. Emergency Organization: 1. Should a major emergency threaten or actually occur, the official in charge is the County Executive. The Fire Administrator, Chief of Police and other agency heads command the operations of their forces. Hospital and medical personnel, American Red Cross and communications volunteers such as RACES, local news media staff, and other non-county government agencies perform their emergency functions in cooperation and coordination with the operations of county government, under the policy set by the County Executive DOC 24

25 2. Depending on the situation, other organizational or agency personnel with responsibilities under the EOP will be directed to report to the EOC or alerted and placed on a stand-by status. It is possible through WebEOC (a web enabled crisis management application) that some Representatives can work either in their home or office prior to reporting to the EOC. See Appendix 4 for EOC organization chart. D. Direction and Control: 1. The Incident Command System (ICS), as a part of NIMS, will enable effective and efficient incident management by integrating a combination of facilities, equipment, personnel, procedures, and communications operating with a common organizational structure. All on-scene management of incidents will be conducted using the Incident Command System. 2. The magnitude and severity of a particular event will dictate the scope of emergency response and recovery operations. In the case of an emergency situation, Anne Arundel County Office of Emergency Management (OEM) will: a. Coordinate the emergency response effort within its political jurisdictions b. Coordinate local evacuations, shelter activation, and request outside assistance when necessary. c. Activate mutual aid agreements with neighboring counties when necessary. d. Recommend that the County Executive declare a local state of emergency (MD. Code Ann. Public Safety ) and make a formal request for State assistance if necessary. 3. EOC Activation Policies: The County EOC is activated when field response agencies need (or potentially will need) support. The following list depicts the circumstances under which the Anne Arundel County EOC should be activated: a. Planned events that could require multi-agency coordination, such as political events or large public gatherings. b. The County has declared a local emergency c. The Anne Arundel County Executive has requested a Governor s Declaration of a State of Emergency, as defined in the Maryland State Code (a) d. A State of Emergency for the County is proclaimed by the Governor e. The County is requesting resources from outside its boundaries, except those resources used in normal day-to-day operations which are obtained through existing agreements (such as fire or law enforcement mutual aid). f. The County has received resource requests from outside its boundaries beyond those resources used in normal day-to-day operations which are obtained through existing agreements such as fire or law enforcement mutual aid. 4. The activation of the County EOC must be authorized. Activation of the EOC can be authorized by the County Executive, Chief Administrative Officer, the Director of Emergency Management, or the Office of Emergency Management Executive Officer (if the Director of Emergency Management is unavailable). The County departmental directors and/or deputy directors/executive officers can make the request for an activation during a crisis. 5. Levels of activation and the specific staff that will be directed to report to the EOC will be determined by the type and severity of the incident. The EOC Director will notify agency heads responsible for staffing the EOC. To optimize coordination and communications, EOC activation and staffing will be at the lowest level necessary to adequately respond to a hazardous event. The following EOC activation levels in Anne Arundel County are defined as: DOC 25

26 Anne Arundel County Emergency Operations Center Levels of Activation Level Scope Example Normal day-to-day activities Normal Business day, presence of 1 OEM staff with access to EOC Office of Emergency Watching impending weather 2 Management (OEM) staff on event. Conferencing occurring watch or following an event of potential nature. with staff, and/or agencies and with MEMA 3 4 Partial activation of the Emergency Operations Center (EOC), only the EOC sections requested will report to the EOC Full activation of the EOC Ice Storm, mostly will be a short term operations event involving limited agencies, such as, DPW Highways, Fire & Police. Hurricane, County damaged throughout. All agencies assisting in response, Citizens in need of assistance/sheltering, recovery will be long term. E. EOC Section Functions: Specific position responsibilities referenced in the groups below are described in ESF 5- Emergency Management. Communications between the EOC Sections listed below managed and maintained by the Office of Technology (OIT) department and supported by the Radio Amateur Civil Emergency Services (RACES), which is composed of Anne Arundel Radio Club, Maryland Mobileers Radio Club, HAM radio personnel, etc, and can be augmented with personnel from the Communications Center. Refer to ESF 2 for additional information about Anne Arundel County emergency communication systems. 1. Executive Section: The ultimate authority for management of emergency operations in Anne Arundel County is the County Executive. The Executive Section exercises broad control over emergency operations, sanctions goals and strategies per incident, gives guidance on matters of basic policy, provides official information and instructions to the public and advises the County Executive as to the need for a Declaration of Emergency. This Section includes the County Executive, County Attorney, Director of Emergency Management, Chief Administrative Officer, Budget Officer, and the County Executive PIO. 2. Operations Section: The Operations Section implements the decisions and plans of the Executive Section and coordinates the use of resources within the EOC. The Operations Section communicates with field forces, coordinates their operations, and keeps a record of their status. The Operations Section analyzes all available information on the situation, then develops, refines, and implements the joint response and recovery strategy. This Section also oversees the deployment of response and recovery resources to ensure resources are sufficiently staged at particular locations, and ensures that various departments/agencies work in a mutually supportive way. This section includes Fire Department, Police Department, Department of Public Works Highways, Recreation and Parks, and the Department of Health DOC 26

27 3. Planning Section: The Planning Section analyzes the situation and evaluates next steps, potential contingencies, alternative strategies and demobilization steps. The Planning Section also drafts the Incident Action Plan, conducts resource management, and maintains the County Situational Report. The Planning Section will compile data for individual assistance and public assistance, preliminary damage assessment reports and allied reports required for requesting federal assistance. This section includes Emergency Management Planner, Inspections and Permits, Planning and Zoning, and a Specialist Technician. 4. Logistics Section: The Logistics Section coordinates with governmental and private agencies to assure the maximum availability of resources (personnel, supplies & materials, vehicles, communications and facilities, etc.) for emergency needs. They are also responsible for logistical support pertaining to the transportation of supplies and personnel, the maintenance of vehicles and facilities, feeding and housing of the responders, and the documentation of all acquisitioning activities. The Logistics Sections includes Central Services, Public Schools, Department of Public Works-Utilities, Office Information Technology, and Agriculture Extension Agent. 5. Finance/Administration Section: The Finance Section is responsible for all county wide financial, administrative, and cost analysis aspects during a full activation incident. This section is staffed by the Office of the Budget, the Office of Finance, and Personnel. Individual agencies will be responsible for capturing all the above data for the Finance Section and reimbursement process. 6. Citizen Affairs Section: The Citizen Affairs Section is responsible for planning, coordinating, and assuring implementation of the emergency welfare and social services programs. This section includes Social Services, Red Cross, Department of Aging, Constituent Services and Animal Control. 7. Communications Section: The Communications Section operates and ensures capability of EOC communications during an incident. This section includes Radio Amateur Civil Emergency Services (RACES) personnel consisting of members from groups such as the Anne Arundel Radio Club, Maryland Mobileers Radio Club, HAM radio personnel, Amateur Radio Emergency Services (ARES) etc., and can be augmented with personnel from the Police and Fire Communications Center. The section chief of the Communications Section is the lead individual from RACES. RACES is active at the request of the Director of Emergency Management and facilitates communications at the request of the Director of Emergency Management. In ICS terms, RACES is a branch under the Director of Emergency Management and is therefore accountable to the County. 8. Liaison Section: This Section is reserved for agencies/jurisdictions/ngos that are stakeholders in the incident. This grouping of stakeholders could include City of Annapolis, State Police, Constellation Energy, and others depending on the nature of the incident. The liaison representatives function is to be a point of contact representing their assisting and/or cooperating agencies/jurisdictions DOC 27

28 V. Continuity of Government: A. Line of Succession: 1. County Executive a. According to Section 403 of the Anne Arundel County Charter, the County Executive, during temporary disability or absence from the County, may designate in writing the head of one of the County departments or offices as Acting County Executive to perform the duties of the office. b. If the County Executive fails to provide such writing, the Line of Succession is as follows: 1) Chief Administrative Officer 2) Budget Officer, unless the County Council designates the head of another department or office of the County government. c. The Acting County Executive shall have the same rights, duties, powers and obligations as an elected incumbent in said office except the power to veto. 2. In the Maryland Annotated Code, Public Safety Article Local Organizations for Emergency Management is it stated that the Governor shall appoint a Director of Emergency Management for each Local Organization. Subsequently, the Director of Emergency Management is provided the authority to organize and operate the local office of emergency management. The line of succession to the Director of the Office of Emergency Management is: 1) Office of Emergency Management Executive Officer 2) Fire Department Health and Safety Division Chief 3) Police Department Deputy Chief 4) In the case of a vacancy or temporary absence, the County Executive may designate any person to serve as acting head of any office or department in the executive branch until the appointment of a successor. Anne Arundel County Code. Art. V, Sec. 509(b). 3. The line of succession to each department or agency head is according to the County s internal Continuity of Operations Procedures (COOP). All additional continuity of government issues will be addressed in greater detail in each agency s respective Continuity of Operations (COOP) plan. 1) EOC Continuity of Operations: i. Slowly Developing Disasters: If it is determined that the Anne Arundel County EOC will become unusable, operations will be shifted to the back-up EOC located at the Fire Department Operations Center in Millersville, MD. If time permits, this will be a phased relocation with the off-duty shift moving to the safer location, making preparations, and assuming control from that site so that the personnel remaining at the primary EOC can evacuate. ii. Disaster with Immediate Onset: If the Anne Arundel County EOC is destroyed, severely damaged, or isolated by the loss of communications, all departments will utilize the virtual EOC by use of the WebEOC application and/or utilize their departments operational centers if available. Alternate sites could include Fire Department Operations Center (DOC), MCCU, Regional Incident Management Team (IMT) Tent Complex, etc DOC 28

29 B. Preservation of Records: In order to provide normal government operations after a disaster, vital records must be protected. It is the responsibility of all levels of the County Government and agencies/departments included in this Plan to protect and preserve legal documents and vital records. Each Anne Arundel County department/agency that supports the County emergency operations is responsible for the preservation of vital records to ensure their departmental Continuity of Operations (COOP). Anne Arundel County departments/ agencies are responsible to make necessary preparations to ensure the survival of vital records. VI. Administration and Logistics: Administration must facilitate and enable disaster response operations, as outlined below. A. Emergency Authority: 1. Provisions for Anne Arundel County government emergency powers are found in Article 14: Public Safety, of the Maryland Annotated Code. Relevant sections include: a et. seq. Definitions b Emergency Powers of the Governor c Local Organizations for Emergency Management i. Each political subdivision shall establish a local emergency management organization. d Local Emergency Plans e Local State of Emergency 2. Declaration of a Local State of Emergency (MD. Code Ann. Public Safety ): Refer to Basic Plan Support Annex #7, page 48 for County specifics. a. Under State law, only the County Executive may declare a local state of emergency. MD. Code Ann. Public Safety (a). b. Duration: Except with the consent of the governing body of the political subdivision, a local state of emergency may not continue or be renewed longer than 7 days. MD. Code Ann. Public Safety (b)(1); Anne Arundel County Code of Ordinances, c. An order/proclamation that declares, continues, or terminates a local state of emergency shall be: 1) Given prompt and general publicity; and 2) Filed promptly with the chief local records-keeping agency. d. Effect of a local state of emergency declaration: MD. Code Ann. Public Safety (c). 1) Activates the response and recovery aspects of any applicable local state of emergency plan, such as the EOP and/or Radiological Incident Response Plan. 2) Authorizes the provision of aid and assistance under the EOP. e. The Anne Arundel County Code labels this local state of emergency as a Civil Emergency. A Civil Emergency means a riot or unlawful assembly characterized by the use of actual force or violence or any threat to use force without the authority of law; or a natural disaster or human-made calamity, including flood, catastrophe, cyclone, tornado, earthquake, snowfall, or explosion, within the limits of the County resulting in the death or injury of persons or the destruction of property so that extraordinary measures must be taken to protect the public health, safety, and welfare (Anne Arundel County Code, ) DOC 29

30 3. A declaration of a Civil Emergency must be in writing. The County Executive may order: 1) A general curfew applicable to limited defined geographical areas of the County or to the County as a whole, and applicable during the hours of the day or night that the Executive finds necessary; 2) The closing of any or all retail and wholesale taverns, liquor establishments, or other public or private business establishments or clubs selling or permitting the consumption of alcoholic beverages; 3) The discontinuance of the selling, distributing or giving away of gasoline or other liquid flammable or combustible products in any container other than a gasoline tank properly affixed to a motor vehicle; 1) The temporary closing of any or all gasoline stations or other establishments whose chief activity is the sale, distribution, or dispensing of liquid flammable or combustible products; 2) The discontinuance of selling, distributing, dispensing, or giving away of any firearms or ammunition; 3) The temporary closing of any and all establishments whose principal business is the sale, distribution, dispensing, or giving away of firearms or ammunition; 4) The closing of any road or vehicle parking area to motor vehicle and pedestrian traffic; and 5) Any other measures imminently necessary for the protection of life and property in the County. Anne Arundel County Code of Ordinances, The Governor of Maryland s Emergency Powers: a. If the Governor declares a state of emergency, the Governor has extended powers if necessary to protect the public health, welfare, or safety. b. These extended powers are enumerated in the Maryland Emergency Management Act. The powers include the Governor s ability to: 1) Suspend the effect of any statute, rule, or regulation of an agency of the State or a political subdivision; 2) Direct and compel the evacuation of all or part of the population from a stricken or threatened area in the State; 3) Set evacuation routes and the modes of transportation to be used during an emergency; 4) Direction and control of ingress to and egress from an emergency area, the movement of individuals in the area, and the occupancy of premises in the area; 5) Authorize the use of private property, in which event the owner of the property shall be compensated for its use and for any damage to the property; 6) Provide for temporary housing; and 7) Authorize the clearance and removal of debris and wreckage. 8) Refer to Appendix 2 for additional information and authorities and references, namely MD. Code Ann. Public Safety (d) and B. Financial Management: 1. To cover expenditures, including those during an emergency situation, the County Council, upon the recommendation of the County Executive, may by ordinance make additional, supplementary, or emergency appropriations from contingent funds, from revenues received from anticipated sources but in excess of budget estimates therefore, or from revenues received from sources not anticipated in the budget for the current fiscal year; provided that the Controller shall first certify in writing that such funds are available for such appropriation. No supplemental appropriation shall exceed the amount of the funds so certified DOC 30

31 2. To the extent that there may be no available revenues to meet such emergency appropriations, the County Council may, by ordinance, authorize the issuance of emergency notes. Per Anne Arundel County Charter 712, this has to be done by the end of the fiscal year and it cannot exceed 5% of all appropriations. 3. All agencies should be familiar with FEMA reimbursement procedures and their forms in order to facilitate a successful reimbursement process. Failure to do this is the leading cause of non-receipt of FEMA reimbursement. 4. All participating departments and agencies will keep accurate records in order to differentiate between disaster related expenditures and obligations from general programs and activities. C. Emergency Procurement--Pursuant to the Anne Arundel County Purchasing Manual Document Number doc;12, Anne Arundel County Code of Ordinances , and MD Code Ann. Public Safety and 112: 1. Under the Maryland Annotated Code, , the definition of an emergency is as follows: a. A hurricane, tornado, storm, flood, high water, wind-driven water, tidal wave, earthquake, landslide, mudslide, snowstorm, drought, fire, explosion, and any other disaster in any part of the State that requires State assistance to supplement local efforts in order to save lives and protect public health and safety; or b. An enemy attack, act of terrorism, or public health catastrophe. 2. The authority of the Director of Emergency Management is provided for in (b)(2), which states that each director of a local organization for emergency management is directly responsible for the organization, administration, and operation of the local organization for emergency management. 3. In an emergency that requires an immediate purchase of supplies or contractual services (equipment, materials, rentals, etc.) the County Code provides for rapid response. During a declared emergency, the Anne Arundel County Purchasing Agent (who is part of Central Services) and the Director of Emergency Management are both authorized to secure, at a reasonable price, by open market purchase or from a single source, any supplies, equipment or services when such purchases are necessary to prevent delays which could vitally affect the life, health, or general welfare of County citizens. Anne Arundel Country Charter Procurement cards (pcard) will be used whenever possible to purchase goods and services in the best interest of the County. Standing contracts will be used whenever possible. The Agency Program Coordinator (APC) may request exceptions to the Cardholders account structure (single purchase limit, monthly total purchase limit, and/or release of blocked Merchant Category Codes). All requests must be submitted to the Procurement Card Administrator (PCA) in writing using the Cardholder Information Record form, signed by the Cardholder, Approving Official and APC. When the County has advance notice of an emergency (major snow storm or hurricane), the Cardholder's account structure should be requested one or two days before the emergency. Completed forms are forwarded to the PCA for final approval and retention. The APC may request the PCA to increase the limits on the appropriate pcard as necessary. At the end of the emergency, the pcard will revert back to the appropriate limits. 5. When a pcard cannot be used, upon receipt of logistical or services requests (either verbally or in writing) the Anne Arundel County Purchasing Agent has primary authority to order required supplies or services. However, in emergency situations service requests can also be made by the County Executive or Director of Emergency Management. This authority will only be used when there is an immediate necessity for the continued operation of a department, or for the preservation of life and property, or when such purchase is required for the health, safety, and welfare of the people, or for the protection of property, provided there is a present, immediate, and existing emergency DOC 31

32 6. The Purchasing Agent (or his/her staff) will provide the vendor with a purchase order number for confirmation at a later date. The vendor will provide the items ordered and make billing against the purchase order number assigned at the time the order was placed. 7. Requisition and delivery records for emergency purchases must be documented to explain the necessity of the emergency purchase and to provide accurate data to the Office of the Budget and the Office of Finance. 8. At the conclusion of the emergency situation, the Anne Arundel County Purchasing Agent will obtain account codes and funds certification. The Department with either the primary need for the services requested or primary control of the usage of the item or service purchased will enter the necessary commitments into the Finance system. Purchasing will prepare and distribute confirmation purchase orders so that vendors can be paid for supplies, equipment, and services furnished during the emergency. 9. The Maryland Annotated Code , provides for the ability of a local government to request/receive gifts, grants and loans. If the Federal government, another state, or an agency or officer of the federal government or another state offers to this State or a political subdivision services, equipment, supplies, materials, or money by way of gift, grant, or loan for purposes of emergency management, the State acting through the Governor, or the political subdivision acting with the consent of the Governor and through its executive officer or governing body, may: accept the offer and authorize an officer of this state or political subdivision to receive the services, supplies, equipment, materials or money. D. Agreements and Understandings: Should local government resources prove to be inadequate during an emergency operation, requests will be made for assistance from other local jurisdictions, higher levels of government, and other agencies in accordance with existing or emergency mutual aid agreements and understandings. Such assistance may take the form of equipment, supplies, personnel, or other available capabilities. All agreements and understandings will be entered into by duly authorized officials and will be formalized in writing whenever possible. The establishment of contracts before the onset of an emergency is encouraged so that implementation can take place immediately and no additional negotiations must take place. E. Reports and Records: 1. During declared emergencies each agency is responsible for capturing and recording all costs pertaining to their response. Reports are required to provide elected officials, the Emergency Management Director, and other government officials with information concerning the nature, magnitude, and impact of a disaster, and for use in evaluating and providing the most efficient and appropriate response. Reports may include but are not limited to: a. Situation Reports b. Declaration of Emergency c. Requests for Assistance d. Damage Assessment Reports 2. The above reports will be submitted to the appropriate authorities in accordance with individual ESFs. F. Relief Assistance: All individual relief assistance will be provided in accordance with the policies set forth in state and federal provisions DOC 32

33 G. Nondiscrimination: VII. Training and Exercises: There will be no discrimination on grounds of race, color, religion, nationality, sex, age, or economic status in the execution of emergency management functions and Anne Arundel County policies and procedures. Training and exercises are important functions in the Anne Arundel County emergency management program. Through comprehensive individual and team training, all potential responding personnel must develop the necessary knowledge and skills to effectively prepare for crisis situations. See Support Annex #6 to the Basic Plan for description of various training levels. A. Training: OEM will provide training for EOC representatives to prepare them for an EOC activation. OEM also provides training programs throughout the year to increase response capability. While the emergency management staff coordinates emergency training, each department or agency is responsible for its own internal training requirements. B. Exercises: 1. Exercises are important to test plans, processes, and procedures. Exercises provide opportunities to learn and to demonstrate the ability of the emergency agencies and their respective responders. 2. Exercises are both discussion based and operations based. Discussion based exercises include tabletops, workshops and orientation seminars. Operations based exercises progress from drills to functional exercises to full scale exercises. For additional training information and definition of exercises see Appendix 5. Agency/Departmental participation in such exercises allows for a continual evaluation and updating of emergency plans as necessary when changes occur. 3. Anne Arundel County agencies and departments will comply with the Homeland Security Exercise and Evaluation Program (HSEEP) which has established best practices which integrate NIMS concepts. The trainings involve all-hazards exercises and emergency management/response personnel from multiple disciplines and jurisdictions. 4. Pursuant to this objective: a. The AA County EOC shall be activated once a year for one of the exercise types in order to provide practical experience to those individuals who have EOC responsibilities. b. EOC representatives will attend EOC training which is offered bi-monthly. c. All agencies and ESF groups are encouraged to train yearly beginning with departmental training progressing to table top exercises leading up to a full scale exercise. d. Specific training requirements for agencies and departments covered by this EOP will be described in the individual ESF s. e. After Action Reports (AAR) should be developed so that lessons learned will be applied in the future. f. Corrective actions should be tracked and identified in the AARs. g. MEMA, in conjunction with HSEEP, requires AARs to be submitted to MEMA after training exercises DOC 33

34 h. In Maryland, a discretionary exception to its Public Information Act (PIA) provides that sensitive information may be redacted if it is contrary to the public interest to disclose it, pursuant to MD. CODE ANN., State Government Article, Government Procedures, Records (j). Information that satisfies the requirements outlined in the exceptions section of the PIA can be legally protected from public disclosure. VIII. Plan Development and Maintenance: Each Anne Arundel County department or agency included in this Plan has responsibility for developing and maintaining the ESF s that pertain directly to them (see Appendix 3). Overall coordination of the EOP maintenance process will be carried out by the Anne Arundel County Office of Emergency Management. The EOP will be reviewed on a yearly basis during the month of October by the Office of Emergency Management and the Director of Emergency Management will provide his signature to indicate that the Plan was reviewed. A. Agency Responsibility: 1. All agencies will be responsible for the development and maintenance of their respective ESF s in this Plan. Department Heads with EOP development and maintenance responsibility should review their portions of the plan annually for correctness and appropriateness. a. Agency and Departmental SOP s will be reviewed by department heads on a yearly basis and changes relevant to the EOP will be submitted to OEM and incorporated to the Plan in the month of October to coincide with the change submission schedule for the EOP. b. Laws governing various agencies and departments will be reviewed by departmental heads on a yearly basis to determine if there were any pertinent changes in law. B. Plan Development: 1. The Director of Emergency Management coordinates development of the appropriate formal changes to the EOP for publication during the forthcoming calendar year. All changes shall be recorded in the Record of Changes page of this Plan by the relevant department or agency. Proposed changes will be submitted using the Change Submission Form to the Anne Arundel County Office of Emergency Management during the month of October. Revisions of the EOP will be forwarded to all Anne Arundel County departments and agencies listed in the Distribution Page of this Plan. a. EOP Basic Plan statistical data (in County Particulars section) will be updated every five years by the Office of Emergency Management. b. Office of Emergency Management SOP s will be reviewed by the Director of Emergency Management on a yearly basis. c. Position Title Changes will be reviewed and incorporated into the EOP by the Office of Emergency Management on a yearly basis. 2. The contents of this plan must be known and understood by those persons responsible for its implementation. OEM is responsible for briefing staff members and county officials concerning their role in emergency management and the contents of this Plan in particular DOC 34

35 C. Plan Maintenance: 1. Agencies assigned emergency management responsibilities should recommend changes at any time and provide information. 2. If a part of this plan, including assigned responsibilities and tasks, is found to be invalid for any reason, all valid parts that are severable from the invalid part remain in effect. 3. No additional ESF will be added to the EOP without the approval of the OEM Director. The OEM Director will assign a primary agency to any approved ESF. 4. This Plan will be tested at least once a year in the form of a simulated emergency exercise (drill, tabletop, functional, or full scale) in order to provide practical experience to agencies and departments covered by this Plan DOC 35

36 EOP Support Annex #1: Glossary Addendum: An addendum is sometimes referred to as an "appendix" and is a supplemental addition to a given main work. After Action Report (AAR): A tool to use following preparedness exercises and drills to document the performance of exercise-related tasks. An AAR contains recommendations for improvements. Chain of Command: A series of command, control, executive or management positions in hierarchical order of authority. Continuity of Government (COG): The principle of establishing defined procedures that allow the government (on a local level up to Federal) to continue its essential operations in case of disasters or other catastrophic events. Continuity of Operations Plan (COOP): refers to the preparations and institutions maintained by the United States Governments, providing survival of government operations in the case of catastrophic events. COOP includes the activities of individual departments and agencies and their sub compartments to ensure that their essential functions are performed in the event of an emergency Crisis Management: Crisis management is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them, for example, how to recover if your computer system completely fails. Hopefully, organizations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimize damage and recovering from the crisis. Crisis management often includes strong focus on public relations to recover any damage to public image and assure stakeholders that recovery is underway. Declaration of Emergency: A Declaration of Emergency is the formal announcement by the County Executive that a situation exists which requires extraordinary effort or procedures to counteract and overcome. It may apply to the county as a whole or to any part thereof. It may suspend or modify local law or procedures to the extent local law permits. It has the force and effect of law. If the emergency operations plan of the County has not been implemented, the Declaration of Emergency will implement that plan. Departmental Operational Centers (DOC): Physical location of an agency or department s operation center utilized to support incident management activities that normally take place at the agency or department. Disaster: Any hurricane, tornado, storm, flood, high water, wind driven water, landslide, mudslide, snowstorm, drought, fire, explosion or other catastrophe which results in widespread damage to property, hardship, suffering, or possible loss of life. Disaster Assistance: Disaster assistance is money or direct assistance to individuals, families and businesses in an area whose property has been damaged or destroyed and whose losses are not covered by insurance. It is meant to help you with critical expenses that cannot be covered in other ways. This assistance is not intended to restore your damaged property to its condition before the disaster. While some housing assistance funds are available through our Individuals and Households Program, most disaster assistance from the Federal government is in the form of loans administered by the Small Business Administration DOC 36

37 Disaster Recovery Center (DRC): A Disaster Recovery Center (DRC) is a readily accessible facility or mobile office where applicants may go for information about FEMA or other disaster assistance programs, or for questions related to your case. Emergency: Any natural or man made event or situation that has the potential for loss of property and/or lives and results in immediate protective actions. Emergency Alert System: The Emergency Alert System (EAS) is a national public warning system that requires broadcasters, cable television systems, wireless cable systems, satellite digital audio radio service (SDARS) providers and direct broadcast satellite (DBS) service providers to offer the communications capability to the President. This capability is meant to facilitate the President s ability to address the American public during a National emergency. The system also may be used by state and local authorities to deliver important emergency information such as AMBER alerts and weather information targeted to a specific area. Emergency Operations Center: The location at which the coordination of information and resources to support domestic incident management activities normally takes place. An EOC may be a mobile vehicle specially equipped, a temporary facility or a more permanently established facility. Emergency Operations Plan: The plan maintained by various jurisdictional levels for managing a wide variety of potential hazards. Emergency Support Function (ESF): The grouping of governmental and certain private sector capabilities into an organizational structure to provide support, resources, program implementation, and services that are most likely needed to save lives, protect property and the environment, restore essential services and critical infrastructure, and help victims and communities return to normal following domestic incidents. Field Command Post: An on-site operations (police, fire, medical) location for the assembly of necessary staff and equipment. A field command post may be established, if appropriate, at or near the scene of the emergency by the responding supervisor or officer focusing initial efforts directly on control of the emergency. The field supervisor at the command post will identify resources needed at the scene and communicate these needs to the EOC. First Responder: Local, State, Federal and non-governmental participants such as police, fire and emergency personnel who, in the early stages of an incident, are responsible for the protection and preservation of life, property, evidence and the environment. Hazard: A situation which poses a level of threat to life, health, property or environment. Most hazards are dormant or potential, with only a theoretical risk of harm, however, once a hazard becomes 'active', it can create an emergency situation. Hazard Mitigation Grant Program (HMGP): Provides grants to States and local governments to implement longterm hazard mitigation measures after a major disaster declaration. The purpose of the HMGP is to reduce the loss of life after a major disaster declaration. The purpose of the HMGP is to reduce the loss of life and property due to natural disasters and to enable mitigation measures to be implemented during the immediate recovery from a disaster. The HMGP is authorized under Section 404 of the Robert T. Stafford Disaster Relief and Emergency Assistance Act DOC 37

38 HSEEP: The Homeland Security Exercise and Evaluation Program (HSEEP) is a capabilities and performance-based exercise program that provides a standardized methodology and terminology for exercise design, development, conduct, evaluation, and improvement planning. The HSEEP is maintained by the Federal Emergency Management Agency s National Preparedness Directorate, Department of Homeland Security. Incident Command Post (ICP): The field location at which the first responder operations are performed on-site based on the structure of National Incident Management System. Incident Command System (ICS): A standardized on-scene emergency management construct specifically designed to provide for the adoption of an integrated organizational structure that reflects the complexity and demands of single or multiple incidents. ICS is the combination of facilities, equipment, personnel, procedures and communication operating with a common operational structure designed to aid in the management of resources during incidents. Incident Commander (IC): The individual responsible for all incident activities including the development of strategies and tactics and the ordering and release of resources. The IC has overall authority and responsibility for conducting incident operations and is responsible for the management of all incident operations at the incident site. Incident Management Team (IMT): A comprehensive resource team which augments ongoing operations by providing infrastructure support or transitioning to an incident management function. This includes all components of a command and general staff. An IMT includes command and general staff members and support personnel, has statutory authority and/or formal response requirements and responsibilities, pre-designated roles and responsibilities for members. An IMT is available 24/7/365 (at all times). Joint Field Office (JFO): A temporary federal facility established locally to provide a central point for federal, state, local and tribal executives with responsibility for incident oversight, direction, and/or assistance to effectively coordinate protection, prevention, preparedness, response, and recovery actions. The JFO will combine the traditional functions of the Joint Operations Center (JOC), FEMA, and the Joint Information Center (JIC) within a single federal facility. Joint Information Center (JIC): A facility established to coordinate all incident related public information activities. It is the central point of contact for all news media at the scene of the incident. Public information officials from all participating agencies should congregate at the JIC. Joint Information System (JIS): A coordinated system that integrates incident information and public affairs into a cohesive message designed to provide consistent, coordinated, timely information to the public during a crisis or incident. Joint Operations Center (JOC): A center where the main players of the Operations Group can coordinate and collaborate on their objectives and strategies to mitigate or respond to an emergency situation. The purpose is to prevent redundancies of efforts and to identify additional needs. Maryland Emergency Management Agency (MEMA): MEMA was created by the Maryland legislature to ensure that the state is prepared to deal with large-scale emergencies. MEMA is responsible for coordinating the Maryland state response in any major emergency or disaster. This includes supporting local governments as needed and coordinating assistance with the Federal Emergency Management Agency (FEMA) and other Federal partners DOC 38

39 Mitigation: Activities designed to reduce or eliminate risk to persons or property or to lessen the actual or potential effects or consequences of an incident. Mitigation measures may be implemented prior to, during, or after an incident. Mutual Aid Agreement: A written agreement between agencies, organizations, and/or jurisdictions indicating that they will assist one another by furnishing personnel, equipment, and/or expertise in a specified manner. National Warning System (NAWAS): (NAWAS) is a comprehensive party line network of telephone circuits connecting state and Federal warning points throughout the United States. It is funded by the Federal Emergency Management Administration (FEMA). Although NAWAS is a national system, the day-to-day operation is under the control of individual states. Each state has its own plan for the use of NAWAS during weather emergencies. NWS offices should use this circuit only in accordance with individual state plans. Normally, all warnings and watches will be disseminated on the appropriate NAWAS by the issuing office. National Incident Management System: An incident management tool mandated by HSPD-5 that provides a consistent, nationwide approach for federal, state, local, private and non-governmental organizations to work effectively together. This is a flexible management tool designed to address the simplest to the most complex incidents. National Response Center: A national communications center for activities related to oil and hazardous substance response actions. The National Response Center, located at DHS/US Coast Guard headquarters in Washington, DC, receives and relays notices of oil and hazardous substance releases to the appropriate federal on-scene coordinator. When there is a hazardous incident the Fire Department has to report it to the National Response Center. Non-Governmental Organization: A non-profit entity that is based on the interests of its members, individuals, or institutions and is not created by a government but may work cooperatively with government. Preparedness: The range of deliberate, critical tasks and activities necessary to build, sustain and improve the operational capability to prevent, protect against, respond to and recover from domestic incidents. Preparedness is a continuous process involving efforts at all levels of government and between government and private-sector and Non- Governmental Organizations to identify threats, determine vulnerabilities, and identify required resources. Private Sector: Organizations and entities that are not part of any governmental structure. Includes for-profit and non-profit organizations. Public Assistance Program: The program administered by FEMA that provides supplemental, federal disaster grant assistance. Public Disaster Assistance (PDA): Through the PA Program, FEMA provides supplemental Federal disaster grant assistance for debris removal, emergency protective measures, and the repair, replacement, or restoration of disaster-damaged, publicly owned facilities and the facilities of certain Private Non-Profit (PNP) organizations. The PA Program also encourages protection of these damaged facilities from future events by providing assistance for hazard mitigation measures during the recovery process. Public Information Officer: A member of the command staff responsible for interfacing with the public and media or with other agencies with incident related information DOC 39

40 Radio Amateur Civil Emergency Service (RACES): Amateur radio communications service in support of emergency management entities throughout the United States and its territories. Recovery: The development, coordination, and execution of service and site restoration plans for impacted communities and the reconstruction of government operations and services. Response: Activities that address the short-term, direct effects of an incident Response includes immediate actions to save lives, protect property and meet basic human needs. Situational Report: Report of an incident given at regular intervals describing the current situation. Standard Operating Procedures (SOP): A detailed, pre-established set of operational instructions which direct an agency s actions in response to an emergency. Terrorism: Any activity that involves an act that is dangerous to human life and/or potentially destructive, including acts that are intended to intimidate or coerce a civilian population and influence government policy. Unified Command: An incident command post where there is more than one agency representative with statutory responsibilities or when incidents cross political jurisdictions. WebEOC: WebEOC is the original web-enabled crisis information management system and provides secure real-time information sharing to help managers make sound decisions quickly DOC 40

41 EOP Support Annex #2: Authorities and References A. Legal Authorities: (a) Federal: 1. Robert T. Stafford Disaster Relief and Emergency Assistance Act, (Pub.L ) November 23, Superfund Amendments and Reauthorization Act of 1986, PL The Homeland Security Act of 2002, Pub. Law , (6 U.S.C. 101 et seq.), November 25, The Homeland Security Presidential Directive 5 (HSPD-5), Management of Domestic Incidents, (Pub. L. No ) February 28, (b) State: 1. Powers of Local Governing Body During Military or Warlike Catastrophe, MD. CODE ANN., PUB. SAFETY Local State of Emergency, MD. CODE ANN., PUB. SAFETY Local Organizations for Emergency Management, MD. CODE ANN., PUB. SAFETY Emergency Expenditures; Use of Existing Resources, MD. CODE ANN., PUB. SAFETY Maryland Emergency Management Agency Act, MD. CODE ANN., PUB. SAFETY , et seq. 6. Maryland Emergency Management Agency Act; Local State of Emergency MD. CODE ANN., PUB. SAFETY (a-c). 7. Maryland Emergency Management Agency Act; State of Emergency, Declaration by Governor, MD. CODE ANN., PUB. SAFETY Governor s Emergency Powers, MD. CODE ANN., PUB. SAFETY , et seq. 9. Maryland Emergency Management Assistance Compact, MD. CODE ANN., PUB. SAFETY et seq. 10. Maryland Emergency Management Agency Act; Local Organizations for Emergency Management, MD. CODE ANN., PUB. SAFETY Executive Order , State of Maryland. 12. Health, Maryland Code and COMAR Transportation Article, MD. CODE ANN. Vehicle Laws, Certificate of Title and Registration of Vehicles Catastrophic Health Emergency Act (CHEA), MD. CODE ANN. PUB. SAFETY 14-3A-01(b). 15. Maryland Good Samaritan Act, Maryland Law: Courts and Judicial Proceedings 5-309(a-c) DOC 41

42 16. Environmental Article, MD. CODE ANN. Water, Ice and Sanitary Facilities, Water Pollution Control 9-335(b). 17. Environmental Article, MD. CODE ANN. Water, Ice and Sanitary Facilities, Regulation by State State Government Article, MD. CODE ANN. Immunity and Liability, Maryland Tort Claims Act Criminal Procedure Article, MD. CODE ANN., Law Enforcement Procedures; Arrest Process, General Provisions 2-102(b)(3). 20. Criminal Procedure Article, MD. CODE ANN., Law Enforcement Procedures; Arrest Process, General Provisions and Judicial Proceedings Maryland Public Information Act, MD. CODE ANN., State Government Article, Government Procedures, Records (j). (c) County: 1. Charter, Anne Arundel County, Maryland 522 Emergency Management Director 2. Charter, Anne Arundel County, Maryland 522A Office of Emergency Management 3. Public Safety, Fire Services, Anne Arundel County, Maryland Emergency Management 4. Anne Arundel County Code, Civil Emergency Definitions & Proclamation 5. Anne Arundel County Code, Civil Emergency Curfew and Executive Orders 6. Anne Arundel County Code, Civil Emergency Duration 7. Anne Arundel County Code, Article Emergency Procurements (2005, as amended). 8. Anne Arundel County Code, Article et. seq. Construction and Property Maintenance, Property Maintenance Code (2005, as amended). B. References: 1. Federal Emergency Management Agency. Disaster Operations A handbook for Local Government, CPG 1-6, Washington: FEMA July Federal Emergency Management Agency, Guide for the Development of State and Local Emergency Operations Plans, CPG 1-8. Washington: FEMA, September Department of Homeland Security, National Response Framework, January Federal Emergency Management Agency, National Incident Management System (NIMS), IS-700, Self-Study Guide, August Federal Emergency Management Agency, The Homeland Security Exercise and Evaluation Program (HSEEP), Volumes I-IV DOC 42

43 EOP Support Annex #3: Agency Responsibilities in Reference to ESF s Agencies ESF 1 Transportation ESF 2 Communications ESF 3 Public Works ESF 4 Fire Fighting ESF 5 Emergency Management ESF 6 Mass Care & Sheltering ESF 7 Logistics Management & Resource Support ESF 8 Health & Medical ESF 9 Search & Rescue ESF 10 Hazardous Materials ESF 11 Food ESF 12 Utilities & Energy ESF 13 Law Enforcement ESF 14 Debris Management ESF 15 Donation & Non- Governmental Organization (NGO) Management ESF 16 Animal Protection Aging & Disabilities P S S Animal Control S S S P Central Services S S S S P S P S S Constituent and Communi S S S Services Detention Facilities S Emergency Management S S S P S S S S S P Office of Finance, Office of S S Fire Department S S P S S S P P S S S Health, Department of S S S P S S S S S S S S Information Technology, P S S S S S Office of Inspections & Permits S S S Law, Office of S S PEG Studio* S Personnel, Office of S S Planning & Zoning S S S Police Department S S S S S S S S S P S S S Public Information S S S S S S S S S S Office (PIO) Public Schools, AACO S S S S S S S Public Works, P P S S S S S S P S P S Department of RACES S S S Red Cross S S S S S S Recreation & Parks S S S S S S S Sheriff s Office, S S S S S Judicial Branch Social Services (DSS), S P S S Department of Soil Conservation S S District AA Volunteer Center S S S S MD State Mutual Aid or Assistance Agriculture, MD Dept. of S S S S S Environment, MD Dept. S S S S Of Health & Mental S S Hygiene, MD Dept. of MIEMSS S S S P = Primary Lead Agency S = Supporting Agency DOC 43

44 EOP Support Annex #4: Disaster Types compared to Emergency Support Functions Disaster Types ESF 1 Transportation ESF 2 Communications ESF 3 Public Works ESF 4 Fire Fighting ESF 5 Emergency Management ESF 6 Mass Care & Sheltering ESF 7 Logistics Management & Resource Support ESF 8 Health & Medical ESF 9 Search & Rescue ESF 10 Hazardous Materials ESF 11 Food ESF 12 Utilities & Energy ESF 13 Law Enforcement ESF 14 Debris Management ESF 15 Donation & Non- Governmental Organization (NGO) Management ESF 16 Animal Protection Natural Hazards Drought - Heat wave S P P S S P S P Epidemic P P P S P S P S S Floods-Tidal & Inland P P P S P S S S S S Hurricane P P P P P P S S P S S P P P S P Tornado P S P P P S S P P P P P S S Wildfire S P S S S P S Winter Weather P S S P P S S S S P P S Earthquake P P P P P S S P P S P P P S S Landslide P S S S P S S P P Sink Hole S S S S S S P Technological Hazards Airplane Crash P S P S S P P P S S P S Dam failure P P P P P P P S P S P Haz-Mat Incident P S P S S S S P P S Power Failure S S P S S P S S Radiological Event P P P P P S P S P S P Train Derailment P P S S P P P S P Urban Conflagration P S S P S S S P S S P P S S S Maritime Disasters S S S P S S P P S S Structural Collapse S S P P S S S S P P S S P S S Technological Failure, Communication, etc. P S S S S S S P S Man-Made Hazards Civil Disturbance S S P P S S P S Domestic Terrorism S S S P P S S P P S S P S Terrorist Act S S S P P S S S P P S S P S S S Bioterrorism P S P P S S P S S S P S Water Contamination P P P P P P S P P P Primary Considerations S- Secondary Considerations DOC 44

45 EOP Support Annex #5: EOC Incident Command Chart County Executive Executive Group LIAISONS Sheriff MD State Police Annapolis City Fort Meade Constellation Energy Emergency Management Executive Officer GIS Specialist WebEOC County Executive Chief Administrative Officer Director of Communications County Attorney Director of Emergency Management Budget Officer S-1 ADMINISTRATION & FINANCE S-2 INTELLIGENCE & PLANNING S-3 OPERATIONS S-4 LOGISTICS S-5 CITIZEN AFFAIRS Finance Budget Personnel Admin Support EM Planner Inspection & Permits Planning & Zoning Technical Specialist Fire Police DPW Roads Rec. & Parks Health Central Services School Board DPW Utilities Info Technology Agriculture Ext. Social Services Red Cross Dept of Aging Community Serv. Animal Control Police Intelligence S-6 COMMUNICATIONS R.A.C.E.S. Fire & Police Emerg Info Network DOC 45

46 EOP Support Annex #6: Seven Levels of Homeland Security Exercise and Evaluation Program (HSEEP) Exercise Types The Homeland Security Exercise and Evaluation Program (HSEEP) is a capabilities and performance-based exercise program that provides a standardized methodology and terminology for exercise design, development, conduct, evaluation, and improvement planning. HSEEP constitutes a national standard for all exercises. Through exercises, the National Exercise Program, supports organizations to achieve objective assessments of their capabilities so that strengths, and areas for improvement are identified, corrected and shared as appropriate prior to a real incident. The HSEEP is maintained by the Federal Emergency Management Agency s National Preparedness Directorate, Department of Homeland Security. * Pursuant to HSEEP guidelines, there are seven different levels of exercises, some of which are discussion-based and others that are operational. It is important to execute each level in successive order, making certain you master each level before moving on to the next. The seven levels are as follows: Seminar: This is a low-stress, informal discussion in a group setting with little or no simulation. The seminar is used to provide information and introduce people to the policies, plans and procedures in the organization s Comprehensive Emergency Management Plan. Workshop: After seminars, workshops represent the second tier of exercises in the HSEEP building-block approach. They differ from seminars in two important respects: participant interaction is increased, and the focus is on achieving or building a product (such as a draft plan or policy). Workshops are often employed in conjunction with exercise development to determine objectives, develop scenarios, and define evaluation criteria. A workshop may also be used to produce new standard operating procedures (SOP s), emergency operations plans (EOP s), MAA s, multiyear plans, or improvement plans. To be effective, workshops must be highly focused on a specific issue, and the desired outcome or goal must be clearly defined. Tabletop Exercise: This is a facilitated group analysis of an emergency situation in an informal, stress-free environment. The Tabletop Exercise is designed for examination of operational plans, problem identification, and in-depth problem solving. Games: A game is a simulation of operations that often involves two or more teams and uses rules, data, and procedures to depict an actual or assumed real-life situation. The goal of a game is to explore decision-making processes and the consequences of those decisions. A game does not require use of actual resources, and the sequence of events affects, and is in turn affected by, decisions made by players. With the evolving complexity and sophistication of current simulations, opportunities to provide enhanced realism for game participants have increased. Computergenerated scenarios and simulations can provide a more realistic and time-sensitive method of introducing situations or analysis. Internet-based, multi-player games offer many additional benefits, such as saving money by reducing travel time, offering more frequent training opportunities, and taking less time away from the primary functions. They also provide a collaborative environment that reflects realistic occurrences. Drill: A drill is a coordinated, supervised activity usually employed to validate a single, specific operation or function in a single agency or organizational entity. Drills are commonly used to provide training or new equipment, develop or validate new policies or procedures, or practice and maintain current skills. Typical attributes of drills include: a narrow focus, measured against established standards; immediate feedback; a realistic environment; and performance in isolation. * HSEEP Mission, available at DOC 46

47 Functional Exercise: The Functional Exercise is a fully simulated interactive exercise that tests the capability of an organization to respond to a simulated event. This exercise focuses on the coordination of multiple functions or organizations and takes place in an Emergency Operations Center. The Functional Exercise strives for realism, short of actual deployment of equipment and personnel. Full-Scale Exercise: The Full Scale Exercise is a simulated emergency event, as close to reality as possible. It involves all emergency response functions and requires full deployment of equipment and personnel. Typically, in a business setting this exercise should include fire, law enforcement, emergency management and other agencies and organizations as identified in the scenario DOC 47

48 EOP Support Annex #7: County Executive Emergency Declaration ANNE ARUNDEL COUNTY OFFICE OF EMERGENCY MANAGEMENT DECLARATION OF LOCAL STATE OF EMERGENCY AUTHORITY: Declaration of a Local State of Emergency, MD. Code Ann. Public Safety Civil Emergency, Anne Arundel County Code, DEFINITIONS: EMERGENCY: MD. Code Ann. Public Safety The occurrence of a hurricane, tornado, storm, flood, high water, wind-driven water, tidal wave, earthquake, landslide, mudslide, snowstorm, drought, fire, explosion, and any other disaster in any part of the State that requires State assistance to supplement local efforts in order to save lives and protect public health and safety; or an enemy attack, act of terrorism, or public health catastrophe. EMERGENCY MANAGEMENT: MD. Code Ann. Public Safety The preparation for and carrying out of functions in an emergency in order to save lives and to minimize and repair injury and damage that result from emergencies beyond the capabilities of local authorities. CIVIL EMERGENCY: Anne Arundel County Code, A riot or unlawful assembly characterized by the use of actual force or violence, or any threat to use force without the authority of law; or a natural disaster or human-made calamity, including flood, catastrophe, cyclone, tornado, earthquake, snowfall, or explosion, within the limits of the County resulting in the death or injury of persons, or the destruction of property so that extraordinary measures must be taken to protect the public health, safety, and welfare. DECLARATION PROCESS: 1) The County Executive is the individual who declares a local state of emergency to exist. The process to declare a Civil Emergency (also known as a local state of emergency in the Maryland Code) is that the County Executive proclaims, in writing, that a Civil Emergency exists (Civil Emergency, Anne Arundel County Code, ). 2) The County Executive shall confer with the Director of Emergency Management when contemplating a declaration of a local state of emergency. 3) When it becomes apparent that a declaration of a local state of emergency may become necessary, the County Executive shall notify the Anne Arundel County Office of Emergency Management. 4) Upon issuing a declaration of a local state of emergency, the County Executive will have complete authority to issue such orders as may be necessary to carry out emergency management operations and to protect the health and safety of the citizens of Anne Arundel County. When the County Executive declares a local state of emergency, this activates the Emergency Operations Plan of that jurisdiction. Mutual Aid plans may also be applicable, including those with MEMA. 5) Note that the County Executive may declare a local state of emergency/civil Emergency to exist regardless of whether the Governor of the State of Maryland has declared a state of emergency to exist in Maryland. 6) The County Executive s office shall forward a copy of the declaration of a local state of emergency to the Anne Arundel County Office of Emergency Management DOC 48

49 CONTENTS OF A LOCAL STATE OF EMERGENCY: The contents shall contain but not be limited to the following information: DATE & TIME of the declaration GEOGRAPHIC AREA included in the declaration SPECIAL ORDERS associated with the declaration REASON for the declaration SITUATIONS THAT MIGHT REQUIRE A DECLARATION: Examples of disaster situations which may necessitate a declaration of a local state of emergency include but are not limited to: snow storm, ice storm, hurricane, tornado, epidemic, dam failure, hazardous materials incident, radiological incident, maritime disaster, terrorist act, bioterrorism, and water contamination. The applicable situation should be listed under reason for the declaration. GEORGRAPHIC AREA EXAMPLE: Can exist within the entire County or within a specific area of the County (such as Rt. 2 in Severna Park, MD) SPECIAL ORDERS EXAMPLES: Under the Anne Arundel County Code, Civil Emergency , the County Executive may order: (1) A general curfew applicable to limited defined geographical areas of the County or to the County as a whole, and applicable during the hours of the day or night that the Executive finds necessary; (2) The closing of any or all retail and wholesale taverns, liquor establishments, or other public or private business establishments or clubs selling or permitting the consumption of alcoholic beverages; (3) The discontinuance of the selling, distributing or giving away of gasoline or other liquid flammable or combustible products in any container other than a gasoline tank properly affixed to a motor vehicle; (4) The temporary closing of any or all gasoline stations or other establishments whose chief activity is the sale, distribution, or dispensing of liquid flammable or combustible products; (5) The discontinuance of selling, distributing, dispensing, or giving away of any firearms or ammunition; (6) The temporary closing of any and all establishments whose principal business is the sale, distribution, dispensing, or giving away of firearms or ammunition; (7) The closing of any road or vehicle parking area to motor vehicle and pedestrian traffic; and (8) Any other measures imminently necessary for the protection of life and property in the County. DURATION: A proclamation of a civil emergency made by the County Executive may not be effective for more than seven (7) days unless authorized by ordinance enacted by the County Council (Anne Arundel County Code ). RESCINDING DECLARATION OF EMERGENCY: When the situation stabilizes and there is no longer a need to have the special orders in effect, the declaration of a local state of emergency may be rescinded by the County Executive. Upon rescinding, the Anne Arundel County Office of Emergency Management shall be notified. ANNE ARUNDEL COUNTY OFFICE OF EMERGENCY MANAGEMENT: Contact Information: Main Phone Number: Fax Number: DOC 49

50 Anne Arundel County OEM Phone Extensions (as of January 5, 2010): Captain Eric Hodge- Director Battalion Chief Steve Thompson- Executive Officer Teresa Chapman- Emergency Management Planner Denise Rogers- Assistant to the Director of Emergency Management Tari Martin- GIS Specialist Tom Riggins- OIT Systems Analyst Linda Fennell- OIT Systems Programmer II Whitney Faust- Planner II Christina Macey- Planner III Cathy Welker- Exercise and Training Officer Karen Sank- Community Outreach and Volunteer Coordinator DOC 50

51 ANNE ARUNDEL COUNTY OFFICE OF THE COUNTY EXCUTIVE Date: 1 August 2008 Time: 1330 DECLARATION OF EXISTENCE OF A STATE OF EMERGENCY WHEREAS, Maryland Emergency Management Law (Maryland Public Safety Code Annotated et. seq.) empowers the County Executive to proclaim the existence or threatened existence of a local emergency when Anne Arundel County is affected or likely to be affected by a public calamity; and WHEREAS, the County Executive of Anne Arundel County does hereby find: That conditions of extreme peril to the safety of person and property have arisen within said county, along low-lying bay, river, and creek areas, caused by Hurricane (name) and its associated flood waters and high velocity winds;* NOW, THEREFORE, IT IS HEREBY PROCLAIMED that a local emergency now exists in said County; and IT IS FURTHER PROCLAIMED AND ORDERED that during the existence of said local emergency the powers, functions, and duties of the emergency organization of this County shall be those prescribed by State law, by ordinances and resolutions of this County, and by the County Emergency Operations Plan. County Executive Anne Arundel County, Maryland *This portion is variable depending on the potential or actual Disaster type affecting the County, necessitating a local Declaration of a State of Emergency DOC 51

52 EOP Support Annex #8: Commonly Utilized Anne Arundel County Emergency Mutual Aid Agreement Options 1) Emergency Management Assistance Compact (EMAC): Provides the legal mechanism for states to assist each other in times of disaster. This mutual aid compact provides liability protection to individuals who travel to another jurisdiction to render aid during an emergency; members are all 50 states, DC, Puerto Rico and US Virgin Islands. 2) Maryland Emergency Management Assistance Compact (MEMAC): Authorizes certain jurisdictions to adopt the Compact for the purpose of providing intrastate mutual aid between jurisdictions in Maryland during an emergency. Also, provides liability protection to Maryland employees sent to other jurisdictions within the State during an emergency. 3) Baltimore Region Emergency Assistance Compact (BREAC): Provides for mutual aid assistance among many County agencies within six member jurisdictions in managing a state of emergency in Maryland. 4) Intrastate Mutual Aid System (IMAS): The purpose of this is to enhance (not replace) existing mutual aid agreements established by the Baltimore Metro Chiefs Council and the Metropolitan Washington Council of Governments Chiefs Council, as well as existing mutual aid agreements between individual Counties and DC. This plan is designed to provide for the mobilization, deployment, organization and management of fire service resources to assist local agencies in major fires/major emergency situations DOC 52

53 EOP Support Annex #9: Incident Scale and Public Preparedness Incident Scale/ Public Preparedness Graphic concept developed by John Contestabile, Maryland Department of Transportaton Public Preparedness Coordination Complexity State & Federal Involvement Classification LOCAL REGIONAL STATE NATIONAL EXAMPLES EXPECTED EVENT DURATION Minor Traffic Incidents Minor Load Spills Vehicle Fires Minor Train/Bus Accidents Accidents w/ Injuries but No Fatalities 0-2 HOURS Train Derailment Major Bus/Rail Transit Accidents Major Truck Accidents Multi-vehicle Crashes Hazmat Spills Injuries & Fatalities 2-24 HOURS Train Crashes Airplane Crashes Hazmat Incidents Multi-vehicle Accidents Tunnel Fires Multiple Injuries & Fatalities Tornadoes DAYS Port/Airport Incidents Large Building Fire or Explosion Industrial Incidents Major Tunnel/ Bridge Closure DAYS Terrorist Attack/WMD Floods, Blizzards Transportation Infrastructure Collapse Extended Power/Water Outage Riots Mass Casualties WEEKS DOC 53

54 EOP Support Annex #10: Critical Access Routes -Anne Arundel County OEM DOC 54

55 EOP Support Annex #11: Continuity of Operations Plan (COOP) A. Description of COOP Continuity of Operations Planning (COOP) is the effort to ensure that the essential Continued Operation of Government (COG) functions will be sustained during a wide range of possible emergencies. Whether the hazard is the result of a natural or man-made event, an all-hazards approach coupled with catastrophicevent-preparedness-training assures that essential functions will continue. B. Training and After Action Reports COOP and EOP training is an essential aspect of emergency preparedness. There are seven categories of exercises for agencies to test and familiarize their personnel with COOP and EOP (see EOP Support Annex #6 Seven Levels of Homeland Security Exercise and Evaluation Program (HSEEP) Exercise Types for a description of each). These exercise types increase in level of involvement and include seminars, workshops, tabletop exercises, games, drills, functional and full scale exercises. These training exercises provide operational and discussion based formats with which to test the plans. After Action Reports (AAR) are prepared after the exercise has taken place and are based on participant and evaluator feedback from the training exercise. Recommendations to improve the plans, such as the EOP and COOP, as well as the agencies execution of these plans are also presented in the AAR. C. COOP Development and Review Requirements The National Security Presidential Directive-51/Homeland Security Presidential Directive-20, titled the National Security Policy was issued by the President to establish and maintain effective national continuity capability. It is highly recommended by both federal and state authorities that COOP plans also be developed at the local level. The following are Anne Arundel County agencies/departments that are required by the County Executive of the Executive Branch to develop COOP plans: Department of Aging and Disabilities, Office of the Budget, Central Services, Office of Finance, Fire Department, Department of Health, Office of Information Technology, Personnel Office, Planning and Zoning, Police Department, Department of Public Works, Department of Social Services, and Recreation and Parks. The COOP plans must be reviewed on a yearly basis. Additionally, each Anne Arundel County agency listed in the EOP is required to review their role in the EOP and submit changes to the Anne Arundel County Office of Emergency Management by October for yearly review. D. Repository for Agency COOP Plans Copies of all agency COOP plans as well as the Anne Arundel County EOP are located in the Office of Emergency Management and the Anne Arundel County Emergency Operations Center (EOC), both located at 7480 Baltimore Annapolis Blvd. Glen Burnie, MD DOC 55

56 EOP Support Annex #12: Federal Financial Assistance for Disaster Recovery (From the FEMA website, January 6, 2006) INDIVIDUAL ASSISTANCE The Individuals and Households Program can assist those affected by the hurricanes by providing temporary help with alternative housing and/or financial assistance with other needs. Housing Assistance can provide funding for: Temporary residence (rental assistance) Repairs to make the home safe, sanitary and functional Replacement money to homeowners to replace destroyed homes Government provides a housing unit (travel trailer/mobile home when rental resources are not available) United States Small Business Administration (SBA): SBA disaster assistance is low interest, long-term disaster loans which are the primary source of money for the repair or replacement of privately owned disaster damaged property for homeowners, renters, businesses of all sizes and private, non-profit organizations. SBA disaster loans are a critical source of economic stimulation in disasterravaged communities and are the primary form of federal assistance for the repair and rebuilding of non-farm, private-sector disaster losses that are not fully covered by insurance or other recoveries. Furthermore, they help spur employment and stabilize tax bases by protecting jobs, and are the only form of SBA assistance not limited to small businesses. SBA can provide funding for: Disaster losses not fully covered by insurance Ongoing small business expenses Property damage Other expenses Other Needs Assistance may include funding for: Medical, dental and funeral expenses Personal property Transportation Other expenses Individual assistance can also be in the form of disaster unemployment assistance, crisis counseling assistance, disaster legal services and low-interest disaster loans from the U.S. Small Business Administration (SBA) for individuals and all sizes of businesses DOC 56

57 PUBLIC ASSISTANCE Under the Public Assistance (PA) Program, FEMA awards grants to assist state and local governments and certain private nonprofit entities with the response to and recovery from disasters. Specifically, the program provides assistance for debris removal, implementation of emergency protective measures, and permanent restoration of infrastructure. The program also encourages protection from future damage by providing assistance for hazard mitigation measures during the recovery process. The PA program is based on a partnership between FEMA, state and local officials. FEMA is responsible for managing the program, approving grants and providing technical assistance to the state and applicants. The state educates potential applicants, works with FEMA to manage the program, and is responsible for implementing and monitoring the grants awarded under the program. Local officials are responsible for identifying damage, providing information necessary for FEMA to approve grants, and managing the projects funded under the PA program. If eligible properties are insured, the insurance proceeds and salvage are deducted from the grant when applicable. HAZARD MITIGATION GRANT PROGRAM Reference: The Hazard Mitigation Grant Program (HMGP) provides grants to States and local governments to implement longterm hazard mitigation measures after a major disaster declaration. The purpose of the HMGP is to reduce the loss of life after a major disaster declaration. The purpose of the HMGP is to reduce the loss of life and property due to natural disasters and to enable mitigation measures to be implemented during the immediate recovery from a disaster. The HMGP is authorized under Section 404 of the Robert T. Stafford Disaster Relief and Emergency Assistance Act DOC 57

58 Acknowledgements This Emergency Operations Plan could not be written without the direction and assistance of the following individuals: Bateman, Ronald (Sheriff s Office), Bennett, Marjorie (Department of Social Services), Blair, Lori (Law Office), Bryant, Bill (Inspections and Permits), Calp, Chrissy (Carroll County Emergency Management), Carter, Chris (Anne Arundel County Public Schools), Chen, David (Fire Department), Curro, Deb (Department of Health), Daniels, Cassandra (Purchasing Department), Dulina, John (Maryland Emergency Management Agency), Fennell, Linda (Office of Information Technology), Forgette, Tom (Department of Public Works), Fries, Leslie (American Red Cross), Fulton, Andrea (Office of Personnel), Goins, Donna (Central Services), Greenberger, Michael (University of Maryland Center for Health and Homeland Security), Groat, Debbie (Anne Arundel County Public Schools), Hartig, Robin (Detention Center), Henry, Kevin (Howard County Emergency Management), Hodge, Eric (Police Department), Johnson, Glen (Animal Control), Kennai, Marcia (Department of Social Services), Lee, Carl (Office of Emergency Management Planner), Marshall, John (Recreation and Parks), Martin, Bill (Detention Center), Martin, Tari (Office of Emergency Management), Mauro, Fay (Volunteer Center), Posey, Al (City of Annapolis Office of Emergency Management), Povlitz, David (Fire Department), Reckling, Ronald (Anne Arundel County Public Schools), Reese, Bob (Anne Arundel County Public Schools), Reynolds, Tracie (Public Information Officer), Riggins, Tom (Office of Information Technology), Rogers, Denise (Office of Emergency Management), Ryan, Bill (Office of Information Technology), Sank, Karen (Office of Emergency Management), Scholz, John (Fire Department), Schram, Fred (Central Services), Shaivitz, Heather (University of Maryland Center for Health and Homeland Security), Shipley, David (Wicomico County Emergency Management), Smallwood, Ken (American Red Cross), Smith, Mark (Animal Control), Swindle, Keith (Fire Department), Tasker, Rodney (Department of Aging and Disabilities), Tobia, Matt (Fire Department), Vickery, Antigone (Department of Health), Welker, Cathy (Office of Emergency Management), Whitcher, Sharon (Anne Arundel County Public Schools), Wilson, Tom (Director of Emergency Management), Wines, David (Central Services), Winner, Frank (RACES), Yatsuk, Bob (Anne Arundel County Public Schools), Ziegler, Margaret (Planning and Zoning) DOC 58

59 Emergency Support Function #1 Transportation Primary Agencies: Aging and Disabilities, Department of Public Works, Department of (DPW) Support Agencies: Animal Control Anne Arundel County Public Schools (AACPS) Emergency Management, Office of (OEM) Fire Department Police Department Public Information Office (PIO) Recreation and Parks I. Introduction A. Purpose: 1. To define the status of the transportation infrastructure, such as roads and highways, during an emergency and to maintain functionality. 2. Coordinate local transportation resources that support local agencies, volunteer groups and other organizations in order to perform their mission during response and recovery from an emergency or disaster. 3. Provide safe transportation of individuals (including those with special needs) evacuated from facilities such as nursing homes, schools, hospitals, and assisted living facilities. 4. Coordinate evacuation efforts, including providing awareness and coordination of evacuation operations to affected populations. B. Scope: 1. Facilitate damage assessment to establish priorities (in terms of usability and repair) and to determine accessible transportation modes and resources. 2. Transportation support entails providing or utilizing land, air, rail or watercraft for emergency response or assistance operations. 3. Emergency transportation is provided on a County-wide basis for an incident that requires the mass transportation of residents to a safe location or emergency medical personnel and supplies to the site of the incident. 4. Potential operations include providing resources or personnel that aid with traffic control, relocation, evacuation efforts, making requests to control air space through the Federal Aviation Administration (FAA), performing aerial reconnaissance, transporting patients or medical professionals, restoring county roads and coordinating with the State Highway Authority to restore State roads, bridges and transit systems (for additional information on rail and bus transit see ESF 13-Law Enforcement). 5. The ESF 1- Transportation team and its individual members may also participate in debris management activities when appropriate and as necessary (for additional information see ESF 14- Debris Management). 6. When ESF 1- Transportation is activated for evacuation purposes, the ESF 6 Sheltering and Mass Care team will be simultaneously activated. 1

60 C. Situation and Assumptions: 1. The Anne Arundel County OEM is responsible for coordinating all emergency transportation resources within the County during an Emergency Operations Center (EOC) activation. 2. Anne Arundel County is subject to hazards which could cause a disaster. Natural hazards include hurricanes, floods, tornadoes, and ice storms. Other hazards are made-made such as technological, transportation accidents, pipeline ruptures, hazardous material contaminations, and terrorist related incidents (such as bio-chemical, nuclear, or weapon attacks). 3. Any of the above hazards could require the movement of large numbers of people (displaced citizens or evacuees) which could require a coordinated effort of mass transit resources. Additionally, there could be a need to restore public transportation service. 4. The primary means of evacuation for most individuals will be personal. However, some individuals do not own vehicles and others will need assistance with evacuating. 5. Evacuees from smaller outlying risk areas will compete for highway space with evacuees from larger risk areas. 6. Evacuation across County lines into adjacent jurisdictions may be required. 7. Traffic congestion could result in some individuals experiencing panic and frustration. There may also be issues such as abandoned vehicles which could also cause a disruption in the evacuation process. 8. The extent of damage to infrastructure of the affected area will influence the strategy or pattern of assistance available and offered by transportation providers. 9. Transportation providers (see Support Annex #1 for list of providers) during an emergency may include companies that contract with Anne Arundel County Public Schools and other commercial transportation companies. (For a list of all commercial transportation companies see Support Annex 1 below). 10. Transportation priorities include the movement of evacuees with special needs requiring additional assistance. 11. Individuals with disabilities may need special transportation assistance, including handicapped accessible transportation, boarding assistance, and help with their belongings. 12. Transportation could include the transportation of animals from affected sites to shelters or to Animal Control, the transportation of responders from staging areas or bases to the incident scene. 13. Evacuation - Evacuation routes are State owned roads. a. Evacuation is one means of protecting the public from the effects of a hazard; protection is achieved by moving people away from the hazard. In planning for evacuation, the characteristics of the hazard and its magnitude, intensity, speed of onset, and anticipated duration are all significant factors. These will determine the number of people to be evacuated, the distance people must be moved to ensure their safety, the need for, and the extent of traffic control and security requirements. b. Section of the Public Safety Article of the Maryland Annotated Code requires that regulated facilities (such as assisted living centers, nursing homes, etc.) are required to have disaster and evacuation plans for their charges. c. It is highly encouraged that other specialized facilities such as prisoners, schools, dialysis centers, and hospitals also have their independent evacuation plans. 2

61 14. Evacuation - Traffic Control a. Actual evacuation movement will be controlled by the law enforcement agency involved in the response. b. If possible, two-way traffic will be maintained on all evacuation routes to allow continued access for emergency vehicles only. c. For large-scale evacuations when time permits, DPW-Highways may be called upon to provide traffic control devices, such as signs, and barricades. Because of the large expanse of State maintained roads and the light rail, close coordination with the State Highway Administration (SHA) and the Maryland Department of Transportation (MDOT) is required. d. Law enforcement will request wrecker services, either through county assets or commercial towers, needed to clear disabled vehicles form evacuation routes. 15. Maryland Emergency Management Agency (MEMA) mutual aid support includes the following assistance measures: a. Provide the SHA with trucks, crews and equipment for marking and controlling evacuation routes. b. Provide buses from the MDOT to assist in transporting residents to include individuals with special needs. c. Provide debris removal and disposal for state maintained roads, highways, and bridges. d. When the SHA s resources become available, they may assist local governments in the maintenance and restoration of highways, roads, and bridges upon receipt of an appropriate request and authorization. II. Concept of Operations A. In a pre-disaster or disaster situation, a coordinated effort among the Primary and Support agencies involved is essential to support transportation to the public, transportation of responders, and restore transportation infrastructure in a reasonable time period. To achieve this objective, all agencies operating under this ESF should continuously provide relevant information to the Primary Agencies (Department of Public Works & Department of Aging and Disabilities). B. Direct the pre-positioning or staging of transportation resources. 1. An example is the coordination of military equipment used for evacuation with the National Guard. 2. Pre-position the National Guard with Police and Fire departments prior to a significant weather event. 3. Another example is salt and sand trucks which may be another pre-deployment of resources before a disaster. C. During declared emergencies, all ESF 1- Transportation team agencies and departments will identify personnel and implement staffing policies to ensure coverage which will sustain multiple operational periods. D. The ESF 1-Transportation team members should be aware of all road, air, and marine travel conditions as well as resources available. 1. During an activated EOC, resources can also be tracked through WebEOC. 2. The ESF 1- Transportation team members should be aware of what other agencies have in terms of resources on a current basis. This can be accomplished through training and maintaining a working relationship with other agencies and jurisdictions. 3

62 E. The EOC and the ESF 1-Transportation team shall coordinate transportation resources based upon the locations with the greatest threat of harm or damage and the availability of resources. This effort will be coordinated through the Director of Emergency Management. F. The EOC will coordinate resource requests made by Anne Arundel County agencies or Incident Commanders when the requests are for the support or resources of external (non- Anne Arundel County) agencies. G. Resource and supply requests will be prioritized by the EOC Operations section and the EOC Logistics section will provide or make arrangements for transportation services of equipment, supplies, etc. H. The decision to recommend evacuation of the populace in and around the area of an incident site rests with the Incident Commander managing the incident. In general, the County Executive may issue recommendations for large scale evacuation or a local State of Emergency for the County and request the Governor to order an evacuation. I. The ESF 1- Transportation team shall coordinate evacuation efforts with the Director of Emergency Management. J. Evacuation Warning: 1. Evacuation warning should be disseminated through all available warning systems. 2. In the case of immediate evacuation in and around an incident site, emergency vehicles could alert effected neighborhoods by use of lights and the siren/speaker equipment while moving through the streets and parking lots. 3. Special facilities may be notified directly by on-scene authorities or through the assistance of available OEM/EOC staff. However, if both the incident command staff and the EOC will be making notifications, specific division of responsibilities for notification will be made so that no facilities are inadvertently overlooked. 4. As resources permit, law enforcement personnel should sweep the evacuated areas to ensure all those at risk have been advised of the need to evacuate and have responded. Citizens who refuse to evacuate will be identified by location, named, and left until all others have been warned and evacuated. These citizens should also be advised to mark their Social Security Number on their body. If time permits, additional efforts may be made to persuade these individuals to leave. The use of Personal Protective Equipment (PPE) should be considered in imminent hazardous situations. K. All ESF 1-Transportation team members will monitor activities and deployments of the EOC and while ensuring that the essential duties of their respective agencies can continue. They will collaborate with the EOC Planning Section Chief to ensure adequate resources are obtained for the next operational period or as required by an Incident Action Plan (IAP). L. Flow of Assistance: If local resources are overwhelmed, the ESF 1- Transportation team may request assistance from higher levels of government. The order which would be followed in terms of increased aid/assistance is as follows: 1. In an emergency, the EOC may be activated to provide a location where local agencies gather to monitor the situation, share information, plan and coordinate operational support and provide a common operating picture. 2. Depending on the severity of the situation, the County Executive, in coordination with the Director of Emergency Management, determines whether the incident exceeds the County s capabilities to effectively and efficiently respond to and recover from the incident. 3. A request is made by the County Executive or Director of Emergency Management to the Governor, stating that the local resources are overwhelmed and State resources are needed. 4

63 4. After a Presidential Declaration is signed, a State Coordinating Officer (SCO) may be appointed to manage overall operations at the State EOC (SEOC). 5. In addition to a local or State EOC, the State may maintain a Transportation Management Center (TMC), which is a regional information management center that gathers and maintains transportation-related data. The County may choose to participate in the TMC. TMC functions are supported by the Intelligent Transportation Systems (ITS) technologies, located at the TMC and embedded in the infrastructure. 6. If State resources are not sufficient to respond to and recover from the disaster, the Governor would request the support of the President of the United States for Federal resources. If the President agrees, a Presidential declaration is made, releasing the Federal Emergency Management Agency (FEMA) to begin coordination with the State for resources. A defined level of funding is made available through the Robert T. Stafford Disaster Relief and Emergency Assistance Act. M. Whenever the ESF 1-Transportation team is in an evacuation operations mode, the ESF 6- Sheltering and Mass Care team must also be activated. III. Organization and Responsibilities A. Primary Agencies (Department of Aging and Disabilities & DPW): 1. General: a. Act as ESF Team Leader(s) as well as communicate with other ESF teams. b. Develop procedures and policies for the ESF in Plan Development and Maintenance section. c. If the EOC is activated, support the Logistics Section Chief in coordinating all transportation resources. If the EOC is not activated, assist the Director of Emergency Management at the OEM if necessary. d. If the EOC is activated, support the Operations Section Chief to develop operations assignments and direct deployment in cooperation with ESF support agencies. If the EOC is not activated, assist the Director of Emergency Management at the OEM if necessary. e. If the EOC is activated, support the Executive Officer to ensure that the ESF agency personnel who respond to a disaster receive shift-relief at appropriate operational periods. f. Upon EOC activation, support the Incident Commander via the Operations Section Chief to ensure staged responders can be delivered appropriately to the incident site. g. Ensure communication with the ESF 5- Emergency Management team to facilitate the sharing of information and data. h. Ensure communication with ESF 6- Mass Care and Sheltering to coordinate evacuation and mass care activities. 2. Department of Aging and Disabilities a. Assist with moving the elderly and special needs populations when necessary during emergency situations. This Agency will utilize its wheel chair accessible vans to transport the elderly and special needs population during a disaster. b. Provide Department of Aging owned buses for emergency transportation services if necessary. 5

64 3. DPW a. Provide advice to the OEM and the public via the Public Information Officer on road conditions and recommend routes to be used for evacuation. b. Mark evacuation routes, position barricades and other traffic control devices along evacuation routes, and provide personnel to assist in staffing control points. c. Provide equipment and personnel necessary to relocate essential resources such as critical supplies and equipment to shelter areas. d. Provide debris removal and disposal for locally maintained roads and bridges. e. Repair damages to County roads and transportation infrastructure as necessary. B. Support Agencies: Generally, the ESF 1-Transportation support agencies function to provide assistance to the Primary Agencies and make their resources available for transportation operations. Support agencies also provide supplemental staff to support the ESF 1- Transportation team as necessary and shall track the use of their resources for internal budgeting and possible FEMA reimbursements in a declared emergency. 1. Recreation and Parks a. Assist the Department of Aging and Disabilities, and other agencies if needed, by providing 4 Wheel Drive vehicles that can access areas which other agencies cannot. b. Transport doctors, nurses, mobile patients and food as needed. c. Assist DPW with road clearing during emergency situations. d. Recreation and Parks will not transport individuals who are not mobile enough to get into the Recreation and Parks vehicles (such as morbidly obese) and individuals under the influence of illicit substances or alcohol or under a managed methadone treatment program. 2. Animal Control a. Transports pets from an overwhelmed pet friendly shelter to Animal Control. b. Transports/removes abandoned animals which are in harms way and are a danger to the public. 3. OEM/EOC if activated a. Develops and maintains evacuation planning information for known risk areas, including population of the area and primary evacuation routes. b. Determines who is in need of evacuation, when an evacuation is to begin, and designate evacuation routes. c. Coordinates evacuation planning to include: 1) Evacuation routes, based on recommendations from law enforcement and DPW Highways. 2) Movement control based on the recommendations from law enforcement. 3) Shelter and mass care arrangements. b. Coordinates evacuation efforts with other local jurisdictions that may be affected by the evacuation. c. Coordinates with the Maryland Department of Transportation (MDOT). d. Directs the relocation of essential resources that are at risk to more secure areas. e. Determines which shelters to utilize. 6

65 f. Determines the distribution of critical resources requested by County Agencies and/or Incident Commanders on-site. 4. Police Department a. Assists OEM by providing recommendations regarding evacuation routes and traffic control points. b. Provides land transportation for critical workers and equipment. c. Provides man power at traffic control points and coordinates with Maryland State Police (MSP) to ensure that adequate support is provided at control points. d. Coordinates with the PIO to disseminate evacuation and transportation information to the public. e. Facilitate emergency repair and towing service, emergency fuel service, and information and assistance points. f. Notify individuals in an evacuation area of the situation and necessary evacuation steps. 5. Fire Department a. Assist police with notifying individuals in an evacuation area. b. As required, provide emergency medical and transportation services as resources permit. 6. Anne Arundel County Public Schools (AACPS) a. Contact private bus contractors to provide emergency transportation services. Private contractor buses can be utilized provided they have Charter Bus Registration. b. See Support Annex #2 for additional information. 7. Public Information Office (PIO) a. Prepare the public through a variety of educational forums and mechanisms to ensure that the public has as much information as possible prior to an event occurring. b. The PIO will prepare information releases and utilize multiple means of media to advise residents of areas to be evacuated, evacuation routes to use, and assembly points for persons without private transportation. c. Consult with the GIS staff of the lead agency handling a small scale evacuation, such as community gas leaks and isolated emergencies. d. Obtain maps from OEM GIS to serve as visual aids for information releases regarding evacuation routes, evacuation areas, assembly points, etc. e. Work cooperatively with OEM GIS to ensure that visual aids are available detailing information contained in (b) and (c) above. f. The Director of Emergency Management approves all releases of information with the Public Information Officer to ensure the public is provided with accurate and current information. IV. Plan Development and Maintenance A. The Director of Emergency Management, the Director of Department of Aging and Disabilities and the Director of the Department of Public Works will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate. B. All Primary and Supporting agency representatives to the Emergency Operations Center (EOC) will be familiar with their responsibilities and act accordingly if the EOC is activated. C. Primary and Support agencies will keep an inventory of personnel, data, equipment, and vehicles which will be used in support of emergency transportation. 7

66 D. This ESF will be reviewed by the Primary and Supporting agencies listed above on a yearly basis and updates will be submitted to the Emergency Management Director of the Anne Arundel County OEM using the Change Submission Form provided in the Basic Plan. 8

67 ESF 1 Support Annex #1: Commercial Transportation Companies which Assist in Emergency Transportation Applicant Name Carrier Count of Carrier Phone Name City of Annapolis 3 28 [email protected] Danielle Matland, Director Dillon's Bus Service, Inc [email protected] Keith M. Dillon, President Chesapeake Charter, Inc [email protected] John Lonergan, Jr., President Gunther Charters, Inc [email protected] Martin E. Gunther, President Hubers Bus Service, Inc [email protected] Carol Hubers, President Dolores M. Chalfont, President J And R Bus Service, Inc N/A Lonergan's Charter Service, Inc [email protected] Gregory Lonergan, President McMahon Transportation Company dillonbus.com Brian G. Dillon, President Robert Zimmerman, President B & B Bus Lines, Inc [email protected] Hubers II, Inc [email protected] John Hubers, President Annapolis Bus Company, Inc [email protected] Ross Cohen, President Nixon Bus Service, Inc [email protected] Willie Nixon, President Robert A. Gaug Bus Enterprises, Inc N/A Robert A. Gaug, President Pfeiler's Bus Service, Inc N/A Ronald Pfeiler, President Johnson, James A N/A Mr. James A. Johnson Lane's Bus Service, Inc [email protected] Nancy L. Lane, President Avalon Tour & Charter Service, Inc [email protected] William I. Baker, Sr., President R. Matthew Grubbs, President Tersheia Wells-Smith, President His Biz, Ltd [email protected] J. Smith Bus Company, Inc N/A Jubb's Bus Service, Inc [email protected] Randy Jubb, President J & J Transportation, L.L.C N/A James Fowler, III - President R.E. Wilson and Sons, Inc [email protected] Jimmy Wilson, President Shore Motor Coach, L.L.C [email protected] Ronald Dillon, Sr., President Destiny Tours, L.L.C [email protected] Eddie Soto, President J. Alan Johnson, Vice President Heritage Tours, L.L.C NONE Reynolds, Arthur, J [email protected] Mr. Arthur J. Reynolds Moore, Aaron [email protected] Mr. Aaron Moore 9

68 ESF 1 Support Annex #2: Anne Arundel County School Bus Usage During Emergencies Anne Arundel County School Bus Usage During Emergencies The following is a report of identified options, considerations and problems associated with the provision of emergency bus services in Anne Arundel County. Considerations: 1. Bus Registration Type: There are two types of school bus licensing in the state of Maryland. They are School Bus Registration versus School Charter Registration a) School Bus Registration can only be used to transport students, teachers and adults to school-related activities. The only exception is for transporting people age 60 or older to their activities. b) Charter Bus Registration school buses are permitted under Maryland State Law to transport the general public at any time, including emergency situations. These buses can be used for evacuations in any local, state, or federally declared emergencies. 2. Cost and control a) With the objective of minimizing costs and have optimal control, the following order would be considered in terms of emergency bus transport: i. Department of Aging and Disabilities owed buses: 1. Pros: a. Least costly because they are County-owned. b. Easier to access if needed because their usage would be an inter- County agency request. c. No Commercial Driver License (CDL) required. d. Handicap accessible. 2. Cons: a. Limited to 100 buses. b. Availability of buses is limited due to pre-determined routes and programs. c. Limited seating (14 persons). d. Although the buses are County owned, the drivers are contracted out which means they may not be available or respond during an emergency. ii. Anne Arundel County Public School (AACPS) owned buses 1. Pros: a. AACPS has control of these buses b. No contracts or Memoranda of Understanding (MOU s) are necessary with external entities. 2. Cons: a. Size of buses are typically small b. The buses may have very limited or no seating if wheelchairs are accommodated because they take up significant space and seats must be removed. c. Licensing- Currently AACPS owned buses do not have Charter Bus Registration. This means currently, they cannot be utilized until registration issues or legal restrictions are changed. 10

69 iii. Private Bus Contractors 1. Pros: a. More numerous b. More passenger capacity per bus c. Owners have already certified their CDL drivers, which is a requirement for drivers. 2. Cons a. Multiple bus company owners would require multiple contracts (presently 30+) b. Possibly unreliable- drivers may not reliably report during an emergency. c. They are also restricted to Charter Bus Registration usage d. Presently we do not have an updated list that specifies which of the contract buses have Charter Bus Registration 3. Availability: All buses availability is subject to previously set bus routes and programs, which are their priority. The first priority of the below bus options is to AACPS, transporting students to and from school. Current options: a) Department of Aging and Disabilities owned buses. b) Private contractors- associated with AACPS, who have Charter Bus Registration. 11

70 ESF 1 Support Annex #3: Critical Access Routes- Anne Arundel County OEM 12

71 Emergency Support Function #2 Communications Primary Agencies: Information Technology, Office of (OIT) Support Agencies: Central Services Emergency Management, Office of (OEM) Fire and Police 911 Dispatchers Sheriff s Dispatch Center PEG (Public, Educational, Government) Studio Public Information Office (PIO) RACES I. Introduction: A. Purpose: 1. To provide, coordinate, and maintain the use of communication resources during emergency situations in Anne Arundel County. 2. To support emergency response and recovery operations or other disaster assistance initiatives. B. Scope: 1. Communications support includes, but is not limited to, providing voice, video and data communications assistance for emergency response or assistance missions, as well as coordinating the use of resources to facilitate an effective and efficient result. 2. Potential recovery operations include: receiving and transmitting messages, issuing alert and warning messages or notifications, identifying government or private sources that can render communications assistance from outside the affected area, and implementing lease agreements for communication and Geographical Information Services (GIS) equipment as necessary. 3. When existing communication infrastructure is damaged or when Communications needs exceed the County resources, the ESF 2- Communications team will coordinate the establishment of required temporary and/or the restoration of voice, video and data communications for the County Government. C. Situation and Assumptions: 1. OEM personnel will monitor impending hazards such as weather events via the national weather reporting services, and other health events such as pandemic influenza via communication with the Department of Health. 2. The Emergency Alert System (EAS) can be activated for local, regional, or statewide public announcements. The government entity issuing the alert must activate the EAS. Refer to Support Annex 1 of this ESF for further detail. 3. The extent of damage to the communications infrastructure of the affected area, in addition to the uniqueness of the telecommunications network in the area, will influence the efficiency of assistance offered by service providers. 4. The primary means of communication between agencies will be by land-line telephone. Cell phones, radios, ham radios, and WebEOC (the internet) will serve as additional communication options. 1

72 5. A significant portion of the County s emergency voice, video and data communications may become overwhelmed or inoperable during an emergency situation or in the aftermath of a disaster. 6. If/when communications systems are damaged or inoperable, County officials will work with the communications industry (for example Verizon or Motorola) to restore voice, video and data communications as the situation permits. II. Concept of Operations A. General: 1. Reliable voice, video and data communications capabilities are necessary for daily government operations. The communication system serves to keep the public informed during events and to manage response and recovery efforts. It is essential to coordinate with other local, state and federal agencies to ensure a consistent message and precise and accurate information. These capabilities are available through the primary Emergency Operations Center (EOC) and the alternate EOC. The Information Technology Officer has responsibility for the coordination of the voice, video and data communications support in the response area. 2. The Anne Arundel County emergency communications network is based upon communications already in use for daily operations in the County. It is augmented with additional emergency operations technology such as the MCCU, 911 Backup, Dialogics, PEG studio and the Emergency Operations Center in Glen Burnie. 3. Interoperable communications is an objective of the National Incident Management System (NIMS) and an important component of a functional communications system in the County. All Agencies and Departments covered by this ESF will ensure that current and/or future systems are interoperable. B. Emergency Operations Center (EOC): 1. The EOC must provide a rapid and reliable means of communications in support of emergency operations during a disaster. 2. The Director of Emergency Management has overall responsibility for the EOC and the communication systems needed to operate in an emergency within the EOC. 3. There are two primary communication functions of the EOC: a. Providing the capability to coordinate and/or direct the emergency response and support activities. b. Providing necessary emergency information to the public at risk, normally through the EAS and later through the EOC Public Information Officer (PIO) utilizing the Joint Information System (JIS)/Joint information Center (JIC). C. Response: 1. In response to a pending emergency situation, an assessment of the Countywide communications network will be conducted and the information analyzed to determine the status and viability of voice, video and data communications in the potentially affected area. 2. The status of communications technology and resources will be disseminated widely among all the agencies included in this EOP because this information is essential to the response effort. 3. In the case of a large scale or regional disaster, the EOC could assist in the aid of inter-agency communication during the disaster. 2

73 4. If the EOC is activated in an emergency situation, PIOs of agencies involved in the incident response will submit their proposed agency messages through the Joint Information System (JIS) to the EOC PIO prior to his/her dissemination of a coordinated message to the public. Timely updates shall be provided to the EOC PIO via the JIS so that the EOC PIO s updates/developments can be provided to the public/media. The EOC PIO will act as a filter for the various messages from agency PIOs and ensure that all information disseminated from the agency PIOs is accurate. 5. Public service announcements, as well as warnings for the hearing impaired, non-english speaking, English as a Second Language (ESL), or other special needs populations, will be disseminated in the most appropriate and effective manner to reach the largest audiences, consistent with the technology or resources available for use (such as TDD and interpreters). 6. ESF 2- Communications team agencies personnel and their contingency policies are to ensure continuous support for multiple operational periods. In the event of a large scale incident and/or disaster, the Director of Emergency Management (in coordination with the County Executive s Director of Communications) may choose to activate the County s Joint Information Center (JIC) to manage all communications for such an event. D. Recovery 1. Missions will be tracked, and resources will be assigned as they become available for subsequent uses. 2. Define communications duties/operations during recovery operations. 3. Priority communications are typically those associated with the Fire. Department, Police Department, public warning systems, and EOC capabilities. III. Organization and Responsibilities A. Primary Department or Agency: OIT 1. Act as the ESF 2- Communications team leader as well as the team s representative in policy discussions and negotiations with other ESF teams. 2. Coordinating agency for all voice, video and data communications resources, develop operations assignments, and direct deployment in cooperation with team members. This includes: a. Coordinating the restoration and/or re-routing of existing County government voice, video and data communications and the provisioning of new telecommunication and Enterprise Systems. b. Coordinating with voice, video and data communications providers and prioritize requirements when providers are unable to satisfy all our requirements. 3. OITs coordination and support of OEM: a. Establish liaison with ESF 5- Emergency Management team to facilitate the sharing of information and data, such as providing situation status to the Director of Emergency Management. b. Ensure all information regarding potential and/or actual public emergency disasters with significant voice, video and data communications implications are brought to the attention of the Director of Emergency Management. c. Support response activities, such as use of the MCCU, with the OEM and any mutual aid jurisdiction. 4. Coordinate with the ESF 1- Transportation team regarding safe access for Information Technology work crews. 3

74 5. Coordinate with the ESF 12- Energy and Utilities team regarding the voice, video and data communications industry and emergency refuel supply. 6. Prior to, during, and after an emergency, assess status of Anne Arundel County voice, video and data communications technology and infrastructure, as well as keep abreast of County technological developments. 7. Maintain voice, video and data communications technology infrastructure to allow for communications via land lines and transmission of data between County agencies (across networks and the internet). 8. Chief of Telecommunications (OIT): a. Provide advice and technical assistance to the Director of Emergency Management in the planning of emergency communications. b. Act as the liaison between the EOC and other communication resources. c. Act under the supervision of the Director of Emergency Management to activate and operate all communications systems in the EOC and to ensure that the Director s messages are disseminated. B. Supporting Agencies: 1. All: a. Provide Assistance to the OIT and make resources of their respective organizations available for communications operations. b. Provide supplemental staff to support the ESF 2- Communications team. c. Track the use of resources from their respective agencies/departments and share that information with the OIT. 2. Central Services a. Maintain the facilities that house the voice, video and data. communications systems. b. Perform maintenance of the infrastructure that supports communications. c. Maintain open end contracts with service providers to perform maintenance and restoration activities at County facilities that must maintain communications during events. d. Engage the services of contractors, as necessary, to restore power and communications to County facilities. e. Maintain generators at key facilities to maintain power during power outages. f. Maintain portable generators to allow for restoration of power to designated facilities, including shelters and county fuel stations. 3. Public, Education, Government (PEG) Studios a. Provide early warning systems. b. Assist with Joint Information Center (JIC) set-ups (e.g. furnish recording equipment). c. Keep the public informed during emergencies via cable broadcasts. 4. Public Information Officer (PIO) a. PIO is responsible for gathering information to be used in preparation for public safety messages. b. Responsible for monitoring media outlets to assess adequacy of public safety messages. c. Monitoring various media outlets for unmet needs in affected areas. d. Prepare and disseminate public warning messages. e. Assess needs for communication equipment for the Joint Information System (JIS)/Joint Information Center (JIC) and relay them to the ESF-2 Communications team. f. Prepare and disseminate public action notices after an emergency. 4

75 g. Coordinate a JIS which is a virtual system that coordinates and integrates incident information into a cohesive and consistent public message. h. Directing the operations of a Joint Information Center (JIC). The JIC is an actual facility established to coordinate information provided to the public. The PIO for the EOC is responsible for establishing and managing a JIC. 5. Radio Amateur Civil Emergency Services (RACES) a. Provide personnel to operate the RACES system in the EOC. b. Provide communications between the EOC and designated shelters. c. Provide emergency communications support when needed (within capabilities). 6. Police and Fire (911) Dispatchers a. Will use 800 MHz radios for communications. b. Will be responsible for proper use of communications equipment and procedures at designated stations. 7. Sheriff s Dispatch Center a. Like the Police and Fire (911) Dispatchers, the Sheriff s Dispatch Center will utilize 800 MHz radios for communications and be responsible for proper use of communications equipment and procedures at designated stations. b. The Sheriff s Dispatch Center will serve as another resource support dispatch option in addition to the Police and Fire (911) Dispatchers and the Annapolis Police Department Dispatchers. c. There are 10 fully trained Sheriff s dispatchers and 2 dispatch stations located at 7 Church Circle in Annapolis, MD. 8. OEM a. Maintain the communications equipment in the EOC in operational condition to support crisis operations to include internal operations and external communications with adjacent jurisdictions. 1) During non-emergency periods, the Director of Emergency Management will be responsible for developing the emergency communications system required to support EOC communications. b. Maintain and provide the necessary logs and message forms in case of WebEOC failure. c. Provide communications support to emergency response services upon request. d. Provide operational communications system within the EOC. e. Provide communications capability between the EOC and the on-scene Incident Commander, MEMA, and adjacent counties. IV. Plan Development and Maintenance A. The Chief of Telecommunications, in conjunction with the Director of Emergency Management, will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate. B. All Primary and Supporting agency representatives to the Emergency Operations Center (EOC) will be familiar with their responsibilities and act accordingly if the EOC is activated. C. Primary and Support agencies will provide an inventory of personnel, data, equipment, and emergency transportation vehicles, including the date of last revision, to facilitate dispersion of resources during an emergency. 5

76 D. This ESF will be reviewed by the Primary and Supporting agencies listed above on a yearly basis and updates will be submitted to the Emergency Management Director of the Anne Arundel County OEM using the Change Submission Form provided in the Basic Plan. 6

77 ESF 2 Support Annex #1: Flow of Communications for a Calvert Cliffs Radiological Incident Calvert Cliffs Nuclear Power Plant (24 / 7 / 365) Peach Bottom Nuclear Power Plant (24 / 7 / 365) Calvert County 911 (24 / 7 / 365) Calvert County Emergency Management MEMA MJOC (24 / 7 / 365) Annapolis City Emergency Management Anne Arundel 911 (24 / 7 / 365) County Executive Chief Admin County Health AACO OEM BWMC AAMC U.S. Army Fort Meade U.S. Coast Guard U.S Naval Academy BWI NSA ESF 1 Transportation Police Dept DPW - Highways ESF 5 OEM OEM Staff PIO OIT Radiological Officer Fire Dept Police Dept Dept Social Services American Red Cross Central Services Health Dept of Sheriff Office DPW Utilities DPW Highways RACES ESF 6 Sheltering & Mass Care AACPS Dept Social Services American Red Cross Police Dept Animal Control Sheriff Office RACES ESF 10 HazMat Fire Dept Police Dept Health Dept of Agriculture Agent 7

78 ESF 2 Support Annex #2: PIO Structure: Normal Daily Operations versus EOC Activation Flow of Information Day to Day Operations Incident Communications 8

79 Emergency Support Function #3 Public Works and Engineering Primary Agencies: Public Works, Department of (DPW) Support Agencies: Anne Arundel Soil Conservation District Central Services Emergency Management, Office of (OEM) Inspections and Permits Planning and Zoning Police Department Public Information Office (PIO) I. Introduction A. Purpose: 1. To coordinate public works and engineering services such as condition assessment, planning analysis, design, construction, maintenance, repair and operation of essential public infrastructure during an emergency. 2. ESF 3-Public Works and Engineering establishes procedures and priorities for the use of the Anne Arundel County DPW and supporting agencies/departments for an emergency response or recovery effort or other disaster initiative. B. Scope: 1. Public works includes transportation infrastructure, surveys, water treatment, Waste Management and Recycling services, flood information and construction/demolition. 2. Potential operations include damage assessment, restoration or demolition/ rebuilding of public utility structures (water supply and wastewater treatment), solid waste treatment facilities, County facilities and transportation structures. 3. The ESF 3- Public Works and Engineering team (or its individual members) may participate in debris management activities when appropriate and as necessary. C. Situation and Assumptions 1. Situation: a. Anne Arundel County operates 911 government buildings, 3,600 lane miles of roads, 48 bridges, 1 High Hazard Dam, and 1 Significant Hazard Dam. 2. Assumptions: a. During any disaster situation there could be vast areas of devastation and damage to the infrastructure such as roadways, bridges, sewage treatment infrastructure, drinking water processing and distribution (including water manes, wells, water towers), piping for storm water/sewage/drinking water structures of Anne Arundel County as well as to private property and public facilities. b. Free movement of traffic and scene access control will be a significant concern for emergency responders. 1

80 c. The extent of damage to the public infrastructure (roads, water transport structures, water towers, water manes, culverts, bridges, piping for storm water/sewage/drinking water) of the affected area, in addition to the condition of the transportation network in the area, will influence the strategy for assessment and restoration operations. d. Severe damage or employee absenteeism (e.g. pandemic flu), which reduces the ability of DPW to function, requires supplementation from other public works departments (external to the County) or Army Corps of Engineers and an assessment of the prioritization of services. e. Damage assessments and situational awareness will improve in accuracy and timeliness as staffing is increased. f. The Communications System utilized is the 800 MHz radios maintained through the OIT and Nextel cell phones. g. DPW staff will follow the NIMS Incident Command System (ICS) in operations that require multiple resources. h. Resource Tracking is essential to success in extended emergency operations. 1) Critical information about equipment includes whether it is ready, dispatched, in transit, functioning, needs servicing (fuel, lubricants, tires), needs repairs or is ready again for dispatch. 2) Information needed to track resources is generated through equipment owners, service personnel, and incident commanders. 3) Owners may include contractors, regional aid partners, and State aid partners such as the Maryland Emergency Management Assistance Compact (MEMAC). i. If the EOC does not have a resource unit leader in the Planning Section, then the Logistics Section is the alternative place to compile this resource tracking data. Then, the logistics section will keep track of the resources as they order them for both FEMA reimbursement and resource efficiency. II. Concept of Operations A. General: 1. DPW, along with Inspections and Permits, is responsible as the lead agency for providing the coordination of the overall operation of public works and engineering services necessary in a disaster situation. 2. The DPW Director or his/her designee will lead the County response with regard to ESF 3 based emergencies. 3. Services provided by DPW may include: a. Providing engineering for infrastructure and quality assurance of all projects. b. Performing utilities surveys, maps, drawings, specifications and estimates. c. Execution and performance of all contracts for capital projects. d. Restoration or construction of public buildings. e. Repair or restoration of water supply systems, waste water, systems and solid waste treatment facilities. f. Repair and construction of damage to all County dams. g. Cleaning, repairing and maintaining roadway systems and traffic control systems. 2

81 h. Collection of garbage and other refuse and the operation and maintenance of facilities for its disposal. i. Designating and controlling closed roadways and providing alternate route traffic control. 4. Damage Assessment: a. DPW conducts damage assessment of County infrastructure including roads, bridges, and buildings. Central Services Facilities Management may assist in assessing the damage to county buildings. The assessment findings will be captured on the proper MEMA forms so that the Public Assistance Grant may apply. b. Inspections and Permits conducts the inspection of private homes and businesses for damage assessment and occupancy. DPW intervention of private and business properties is limited to health and safety issues which may affect the public for utility (such as sewage and water) issues only. c. Coordination with the State will be through MJOC and representatives will meet in either a Joint Field Office (JFO), if established by the Federal government, or a Unified Command post. This is critical because the data collected drove the request for a Presidential Declaration via the Stafford Act. 5. When heavy equipment, construction materials and skilled workforce professionals beyond those available through primary and support agencies listed therein are needed, Baltimore Regional Emergency Assistance Compact (BREAC), MEMAC and Emergency Management Assistance Compact (EMAC) will be utilized to obtain resources. 6. If the EOC is activated, the DPW PIO will coordinate all information to be disseminated to the public through the EOC s PIO. B. Disaster Response 1. An assessment of the condition of County infrastructure will be conducted and the information analyzed to determine the necessity of immediate repair, restoration or demolition of any structure or facility. MEMA forms will be utilized for potential Public Assistance Grant funding. 2. The status of the County infrastructure will be disseminated widely among emergency response agencies and municipal governments; in particular the condition of water supply, wastewater and solid waste treatment facilities and roadway systems. 3. Resource needs and requests will be obtained from County departments, agencies and municipal jurisdictions. 4. Requests will be prioritized and resources will be allocated and deployed in mission assignments. 5. All ESF 3- Public Works and Engineering team members will monitor activities and deployments to ensure core duties of their respective organization can continue to be performed. C. Organization 1. The Director of Public Works or his/her designee has the authority to commit all personnel and resources of DPW and to request the same from support agencies. 2. Order of Succession: In the Director s absence or disability, succession of command has been established in the following order: a. Chief of the Bureau of Highways b. Chief of the Bureau of Utilities 3

82 III. Organization and Responsibilities A. Primary Agency- DPW 1. General Responsibilities: a. Act as ESF 3-Public Works and Engineering team leader as well as the team s representative in policy discussions and negotiations with other ESF teams in the EOP. b. Develop team procedures and policies in cooperation with team members. c. Act as the coordinating agent for all related resources, develop operations assignments and direct deployment in cooperation with ESF 3-Public Works and Engineering team members. d. Provide representation to the Anne Arundel County EOC. e. Collect, compile, and report information such as the Public Assistance Damage Assessment Site Collection Form. 2. Operational Responsibilities: a. The Director of Public Works or his/her designee will lead the ESF 3- Public Works and Engineering team recovery and restoration efforts. He/she will assign personnel from all DPW bureaus to participate in these efforts as needed. b. At the end of each operational period, the incident commander evaluates the results toward meeting that period s objectives. The incident commander makes necessary adjustments to objectives and strategies in an Incident Action Plan for the next operational period with the assistance of the Operations and Planning section chiefs. c. The office of the Director of Public Works will prepare a draft After Action Report (AAR) within 30 days of the end the emergency situation for which ESF 3-Public Works and Engineering was activated. The Director of Public Works will prepare a final AAR and Improvement Plan (IP) within 60 days of the end of the emergency situation. 1) The Director of Public Works will task the DPW bureau chiefs with documenting each significant incident they addressed for the After Action Report and potential financial reimbursement. 2) The objectives of the report will be to capture the County s response through documentation, to apply lessons learned to departmental SOP s as well as to the County s EOP, and to identify any deficiencies in current plans and procedures. d. Bureau of Highways responsibilities: 1) Snow Removal 2) Debris Removal 3) Road closures traffic re-route 4) Repair of bridges and dams 5) Traffic control system repair 6) Assist in oil/chemical spills on the roadway 7) Provide work crews and equipment for projects e. Bureau of Utilities operations: 1) Waste water management and processing. 2) Collection and processing of water for consumer and industrial usage. f. Bureau of Waste Management Services responsibilities: 1) Debris removal and disposal. 2) Provide work crews and equipment for projects. 4

83 3) Be cognizant of environmental compliance regulations and laws including: i. COMAR Subtitle: Regulation of Water Supply, Sewage Disposal, and Solid Waste. ii. Anne Arundel County Code of Ordinances, Title 4, Solid Waste Collection. g. Technical Engineering: 1) Provide technical support and data for recovery operations. 2) Assist with inspection and condemnation activities of structures. B. Director of Emergency Management/OEM: 1. Coordinate the incident management objectives and strategies set forth by the County Executive s office to the DPW and support agencies in this ESF. 2. Approve restoration priorities. 3. Direct, control, and approve critical resources that are procured through the EOC such as generators, construction vehicles or contracting vehicles. C. Support Agencies: Provide assistance to the ESF 3- Public Works and Engineering team leader and make resources of their respective agencies/departments available for DPW. Also, track the use of their resources and share that information with DPW. 1. Police Department a. Assist with traffic control on County roads during emergency operations. b. Assume responsibility for site security such as debris collection. c. When in need of additional resources, the Police Department will request assistance from the Sheriff s Office and/or the Maryland State Police. 2. Central Services a. Facilities management is responsible for the operation of all County Administrative Buildings, Libraries, Police and Fire Stations, Senior Centers, and Health Centers throughout the County. Their primary function is to ensure all facilities are operationally ready so the government can continue to function. b. Purchasing Division is responsible for assisting County agencies in their procurement activities and will assist DPW and/or the OEM with emergency procurement activities. c. Real Estate Division will manage and control all County property. This includes all property leases, including water and cell tower leases. They will also facilitate leases of property and equipment that were procured for emergency operations. d. Fleet Management controls and maintains over 3,000 cars and trucks. This includes Police Vehicles, Ambulances, Fire Trucks, Senior Citizen Vans, Dump Trucks and Snow Plows, etc. Central Services is responsible for proactively preparing these vehicles and maintaining them during the emergency and recovery process. e. Risk Management Division is responsible for coordinating all claims for damage to County property that is insured through a commercial insurer, all claims against the county, and Workers Compensation claims by County employees. 3. Public Information Office (PIO) a. Interface with the public and media and/or with other agencies with incident-related information requirements. b. Establish a Joint Information System (JIS) that provides an organized, integrated, and coordinated mechanism for the PIO to disseminate information to the media during an emergency. The JIS includes plans, 5

84 protocols, and structures used to provide information to the public. It encompasses all public information related to the incident. c. Conduct functions with PIOs of other agencies at the Joint Information Center (JIC). d. Assist Anne Arundel County DPW with press releases and announcements regarding situation status. e. Coordinate press releases with the EOC PIO. f. Coordinate press releases with the County Executive s office. g. Maintain contact with the Executive s office, local organizations, the media, and other pertinent individuals. h. Implement a redundant and continual campaign to advise and inform citizens in an affected area about health and safety hazards, especially concerning spoiled food, debris management, contaminated water, unrestrained animals and hazardous areas due to disaster event. 4. Inspections and Permits a. Assist DPW with damage assessment of structures (such as offices) and determine if structures are safe for occupancy. b. Coordinate an initial Damage Assessment team, tasked with determining the scope of destruction. The team will consist of local inspectors and will possibly be joined by other jurisdictions inspectors or State representatives through mutual aid options and the Maryland Emergency Management Assistance Compact (MEMAC). c. Assist DPW-Engineering Bureau with timely permit processing for repairs to critical infrastructure and public facilities after a disaster. d. In the planning phase, work with Planning and Zoning regarding design and engineering to more accurately reflect the surrounding area zoning, environmental considerations, and growth projections. e. Act as the repository of all damage assessment data and information and submit a copy of its reports to the Anne Arundel County Director of Emergency Management. f. Inspections and Permits should be cognizant of MEMAs Damage Assessment forms. These forms must be completed and turned into OEM following an incident; they will then be submitted to MEMA. The forms currently include the Local Damage Assessment Checklist, the Preliminary Damage Assessment (PDA) Impact Statement, the Initial Damage Assessment Summary Form, and the Individual Assistance Damage Assessment Site Collection Form. 5. Planning and Zoning a. Assist DPW-Engineering Bureau with timely zoning information for rebuilding critical infrastructure and public facilities after a disaster. b. Assist DPW with the planning, analysis, and design of essential public infrastructure after a disaster. c. Assist FEMA with locating staging areas to put temporary housing following a disaster. d. Utilize Planning and Zoning engineers to design sediment ponds for storm water management, grading and drainage. e. In the planning phase, work with Inspections and Permits and DPW regarding design and engineering to more accurately reflect the surrounding area zoning, environmental considerations, and growth projections. 6

85 f. Consult with DPW on environmental and zoning compliance regulations and laws, including: 1) Anne Arundel County Code of Ordinances, Title 16, 17 and 18. 2) FEMA 325 Debris Management Guide, July Anne Arundel Soil Conservation District a. Provide advice to DPW with water run-off control/sediment control. b. Act as advisor to DPW on the following regulation: COMAR , Erosion and Sediment Control. IV. Plan Development and Maintenance A. The Director of DPW will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate and update all changes through the Director of Emergency Management. B. Primary and Support agency representatives to the EOC will be familiar with their responsibilities and act accordingly if the EOC is activated. C. Post Incident Review: Review this plan in accordance with findings of any post-incident review report. D. Post-Exercise: Exercises performed to ensure that DPW personnel respond adequately to emergencies can indicate areas of improvement for the plan. The group or individual in charge of the exercises will submit suggestions for plan changes to the Director of DPW if necessary. E. This ESF will be reviewed by the Primary and Support agencies listed above on a yearly basis and will be submitted to the Emergency Management Director of the Anne Arundel County OEM using the Change Submission Form provided in the Basic Plan. 7

86 ESF 3 Support Annex #1: DPW Organizational Chart Anne Arundel County DPW Director - DPW Customer Relations Bureau of Engineering Bureau of Highways Bureau of Utility Operations Bureau of Waste Management Services DPW Personnel Office Northern District Roads Central District Roads Southern District Roads Traffic Engineering Water Operations Wastewater Operations Maintenance & Collections Millersville Landfill Millersville Convenience Center Glen Burnie Convenience Center Sudley Convenience Center Solid Waste Recycling 8

87 ESF 3 Support Annex #2: DPW Emergency Operations Incident Command and Incident Command Post / Emergency Operations Center Activation and Operation Responsible Person: Director or designee or Deputy Director or designee or Deputy Director direct report or designee. I. Purpose: A. This procedure describes actions for Incident Commander response to an actual or potentially significant incident. B. This procedure describes actions for activating and operating an Incident Command Post (ICP) or Emergency Operations Center (EOC). C. An Incident Command Post may be located anywhere. The location is at the discretion of the person identifying the need for it. Normally Incident Command Posts are located near the emergency but away from any actual or potential hazard associated with the emergency. D. DPW EOCs are: 1. Department EOC: 2662 Riva Road, 3 rd floor, Marley Room. 2. Highways EOC: 2662 Riva Road, 3 rd floor, Highways Storm Center. 3. Utilities EOC: Central Water Facility, Millersville, area behind Dispatch. 4. Waste Management Services EOC: Administration Building conference room at Millersville Landfill. II. Actions: A. Receive notice of an actual or potential emergency situation or operational situation that could become an emergency. B. Size-up the situation. Consider: 1. FACTS what you know: a. Time of incident. b. Location of incident. c. Nature of incident. 2. PROBABILITIES predictions based on the facts: a. Where can this go? b. How bad can it get? c. Political / public interest sensitivity. d. Environmental impact. 9

88 3. CURRENT SITUATION what resources and capabilities are on hand? a. People and equipment on scene. b. Availability of additional resources. c. Actions already taken. 4. DECISION based on analysis of 1, 2 and 3: a. Risk to workers: (1) Activities to routinely protect property and the environment are inherent risks to workers. Even though these are acceptable risks, it is prudent to reduce or avoid them when possible. (2) No risk is acceptable to workers when there is no possibility to save property or the environment. b. Develop strategic goals. c. Develop tactical objectives. 5. PLAN OF OPERATION a. Issue tactical assignments. b. Coordinate activities. c. Evaluate results. d. Adjust activities as needed. C. Use judgment to decide whether or not to activate an ICP or EOC. 1. Examples of incidents that warrant ICP or EOC activation are provided in Attachment If ICP or EOC activation is not needed then EXIT this procedure. If an Incident Command Post will be activated then: NOTE The County Fire Department Mobile Command Vehicle may be available to use as an Incident Command Post. 1. Identify a location for the ICP. The location may be any facility close to the emergency but away from any actual or potential hazards. 2. If you want to use the Fire Department Mobile Command Vehicle then call the Fire Department at: Briefly explain the situation. Ask that the supervisor contact the Director - Office of Emergency Management to move the Mobile Command vehicle to the location you want. 10

89 D. If activating an EOC then call the respective contact to have the center set up: Center Department EOC Highways EOC Utilities EOC Waste Management Services EOC Contact: Program Manager Safety & Security Services or Emergency Services Manager Security Assistant Chief Road Operations Program Manager ES / SER or Emergency Services Manager - Operations Solid Waste Operations Administrator E. Notify others that an ICP or EOC is being / has been activated. Notify: 1. The Director (unless the Director is implementing this procedure). 2. The Deputy Director (unless the Deputy Director is implementing this procedure). 3. The Manager DPW Customer Relations (acts as the DPW Public Information Officer). 4. The Director Office of Emergency Management. To notify this person: a. Call the Fire Department at: b. Briefly explain the situation. c. Ask the supervisor to notify the Director Office of Emergency Management. 5. The Program Manager Safety & Security or the Emergency Services Manager Security. 6. Others based on the situation. F. Minimum ICP / EOC staffing shall consist of 2 to 3 people: 1. The Incident Commander (Director, Deputy Director, Deputy Director direct report, or, their designees). 2. A Deputy Incident Commander. Acts as assistant / advisor to the Incident Commander (may also handle communications / phone talker). 3. A communicator / phone talker (may act as the Deputy Incident Commander). G. Incident Command Post / EOC Operation: 1. Command. The Incident Commander shall: a. Assume command. Communicate to all involved that you have assumed this role. b. Assess priorities. (1) Life saving. (2) Event stabilization. (3) Property conservation. 11

90 c. Determine strategic goals. d. Develop action plan. e. Determine tactical objectives. f. Develop appropriate organizational structure. (1) If multiple agencies have significant responsibilities then a unified command is appropriate. This allows all agencies to establish and work to a common set of objectives and strategies without loosing or abdicating authority, responsibility or accountability. (2) As incident escalates in size or complexity then divide work into tactical-level units (divisions, groups, branches, etc.) to maintain an effective span of control. (3) Communicate the organization structure to all involved. g. Manage incident resources. h. Coordinate overall incident activities. (1) Ensure worker safety. (2) Review, evaluate, and revise the strategic and tactical plans as needed. (3) Initiate, maintain and control communications. (4) Coordinate activities of outside agencies. (5) Authorize information release to the media. (6) Assign Operations, Planning, Logistics and Finance functions, as needed based on incident complexity. i. Demobilize (deactivate the ICP / EOC) when conditions warrant. Demobilization considerations are provided in Attachment Operations. The Operations Section Chief shall: a. Obtain briefing from the Incident Commander. b. Develop the Operations portion of the Incident Action Plan. c. Brief, assign and supervise operations personnel. d. Keep the Incident Commander informed of activities and activities status. 3. Planning. The Planning Section Chief shall: a. Obtain briefing from Incident Commander. b. Identify information requirements and reporting schedule. c. Develop / prepare an incident action plan. d. Develop alternative strategies or strategy. e. Identify resource needs. f. Provide predictions on incident potential. 12

91 g. Compile and display summary information. h. Develop / prepare a demobilization plan. 4. Logistics. The Logistics Section Chief shall: a. Obtain briefing from Incident Commander. b. Participate in Incident Action Plan preparation. c. Identify service and support needs for planned and expected operations. d. Coordinate and process resource requests. e. Receive demobilization plan from Planning Section. Recommend resource release in accordance with the demobilization plan. 5. Finance and Administration. The Finance and Administration Section Chief shall: a. Obtain briefing from Incident Commander. b. Provide input in all planning sessions on legal, financial, and cost analysis matters. c. Participate in demobilization process. d. Brief administrative personnel on incident related business management issues needing attention and follow up. H. Debriefing / Lessons Learned Assessment 1. The Incident Commander shall have the DPW Program Manager Safety & Security Services conduct a debriefing of the incident response for lessons learned. 2. The debriefing shall be done as soon as possible after the incident. 3. The Program Manager Safety & Security will compile lessons learned in a report for distribution to Department supervision involved in the response. A copy of the report may be sent to the Director Office of Emergency Management. Examples of Things That Warrant Incident Command Post or Emergency Operations Center Activation Incident Command Post or Emergency Operations Center activation may be appropriate for: 1. A hurricane predicted to reach the County within 12 hours. 2. A tornado hitting County infrastructure. 3. Other severe weather predicted to reach the County: high winds (50 mph), heavy rain, significant snowfall, ice accumulation, etc. 4. Evacuation of a County facility because of a bomb scare, fire, smoke, armed or dangerous intruder, chemical release, etc. 5. Situations requiring resource coordination (multiple crews, other agencies, etc.). 13

92 6. Situations impacting a lot of customers (with or without the need or potential for public announcements). 7. Prolonged situations (severe weather, operational and / or security situations where conditions could worsen over time). 8. News worthy events (major road closures, water / wastewater restrictions, significant infrastructure, system or plant failures, etc.). 9. Red Severe Risk, Homeland Security Threat Condition Level declared by County Office of Emergency Management. 10. An unexplained loss of 1 million gallons (+/-) of water in 2 hours (+/-, similar to the December 6, 2007 Broad Creek pressure zone water main break at Route 2 and Lakeshore Drive). 11. A large sanitary sewer overflow (similar to the December 17, 2005 three million gallon Mill Creek Sewage Pumping Station SSO). 12. Severe storm resulting in a large accumulation of debris (trees, etc.) that must be moved, collected, and recycled. 13. Any situation where help is needed to respond to an event (administrative help, engineering support, public information assistance, etc.). Incident Demobilization (Incident Command Post / EOC Deactivation) Considerations Event that initiated activation has terminated. Systems are in a safe / stable condition. Customer needs are being met. Extraordinary measures are not required to prevent situation degradation. Direct reports concur that extended recovery measures can be implemented using non-emergency direction and control. The Incident Commander has the authority to and responsibility for demobilizing (deactivating the Incident Command Post or the Emergency Operations Center). 14

93 ESF 3 Support Annex #3: Homeland Security Threat Levels Responsible Person: I. Purpose: II. Homeland Security Threat Condition Measures DPW management and supervision Program Manager Emergency Services or designee. A. This procedure describes actions for the DPW in response to Homeland Security Threat Level conditions. B. This procedure applies to all DPW Bureaus. Assumptions: NOTE County threat level conditions are posted on the County Internet website: III. A. Anne Arundel County (Office of Emergency Management) is observing one of five Homeland Security Threat Condition levels. Actions: NOTE Measures are cumulative. Lower level measures must be implemented for successive threat levels. DPW management and supervision may implement additional measures for their respective area. * Threat Levels: Anne Arundel County Government s description of threat levels is parallel to that of the Maryland State and Federal levels. A. Go to the respective threat levels being observed working progressively through each previous level: GREEN BLUE YELLOW ORANGE RED Low Risk / Threat Measures. Guarded Risk / Threat Measures. Elevated Risk / Threat Measures. High Risk / Threat Measures. Severe Risk / Threat Measures. B. If additional threat measures will be / are being implemented then notify the: 1. Deputy Director, 2. Bureau supervisors, 3. Program Manager Safety & Security or Emergency Services Manager Security. 15

94 GREEN Low Risk / Threat Measures. Implement the following measures: TM-G1 TM-G2 Monitor system performance in accordance with standard operating practices. Review operational and analytical data to detect unusual variations in accordance with standard operating practices. Respond to performance problems / issues in accordance with standard operating practices and emergency procedures. Post Homeland Security Threat Level. Tell workers what the Security Threat Level is (tell them as soon as possible after a threat level change). Tell workers what the threat measures are for all threat levels. TM-G3 Employees: Carry (preferably display) County identification. TM-G4 Challenge unknown workers, contractors, and people at or on DPW facilities (administrative and operational), appurtenance, etc. for identification and purpose of visit. Contact Police and / or supervision as needed. TM-G5 Lock unoccupied facilities. TM-G6 Be alert for unusual or suspicious activity or vehicles in and around facilities. Contact Police and / or supervision as needed. TM-G7 Be alert for unusual / suspicious requests for information pertaining to County facilities / infrastructure. Contact Police and / or supervision as needed. TM-G8 Review requests for facilities tours with the Program Manager Safety & Security Services or the Emergency Services Manager Security. BLUE Guarded Risk / Threat Measures. Implement the GREEN, Low Risk Threat Measures. There are no additional Risk Threat Measures for BLUE, Guarded Risk. YELLOW Elevated Risk / Threat Measures. Implement the following measures in addition to the GREEN, Low Risk Threat Measures: TM-Y1 Consider need for additional spot checks of facilities (exterior and interior). TM-Y2 Check identification of unfamiliar delivery people. TM-Y3 Emergency Services Manager Security publish threat level and threat measures to Department supervision annually for review / dissemination at tailgate safety training sessions. 16

95 ORANGE High Risk / Threat Measures. Implement the following measures in addition to the GREEN, Low Risk, and YELLOW, Elevated Risk, Threat Measures: TM-O1 UO Water Operations. TM-O2 UO Wastewater Operations. TM-O3 UO Technical Support. TM-O4 TM-O5 Review EOP-15, Water Operations Severe Weather / Storm Preparations. Consider implementing measures addressed in EOP-15. Review EOP-13, Water Pressure Zone Information. Review EOP-14, Water Distribution from Elevated Storage Tanks. Review EOP-17, Division Valve Information. Review EOP-24 series, WRF Service Area Severe Weather Preparation. Consider implementing measures addressed in EOP-24. Review EOP-21, Wastewater Collection Problem / Sanitary Sewer Overflow. Review EOP-22, Wastewater Treatment Problem. Implement EOP-41, Fire Hydrant Use Restriction. Review DPW P&P D-29, Threats Against DPW Infrastructure and / or Personnel. Notify workers that fire hydrant use restrictions have been / will be implemented (reference Utility Operations EOP-41, Fire Hydrant Use Restrictions). Have workers be alert for unauthorized / suspicious hydrant use. o Report unauthorized hydrant use to Dispatch. o Report suspicious hydrant use to the Police. TM-O6 Consider having workers change passwords on critical information management systems. TM-O7 Cancel or discontinue facility tours. TM-O8 Talk to Contractor Inspectors (or the Contractor or Engineering s Project Manager for the job). Contractor s have Homeland Security Measures as part of the contract to do work. Check that measures are being taken. Contact the Program Manager Safety & Security or the Emergency Services Manager Security for help if needed. 17

96 RED Severe Risk / Threat Measures. Implement the following measures in addition to the GREEN, Low Risk, YELLOW, Elevated Risk, and ORANGE, High Risk, Threat Measures: TM-R1 Report suspicious vehicles that are at or near DPW facilities, appurtenances, etc. to the Police Department. Ask Police to investigate as potentially suspicious. TM-R2 Lock doors, gates, etc. except when passing through. TM-R3 Employees: Display County identification. TM-R4 Check identification of vendors / delivery personnel. Verify identification reflects the person s employer. Escort vendors or delivery people 100% of the time if the vendor or delivery person must be on site. Perform cursory inspection of vendor or delivery vehicles for suspicious material / packages before allowing them on site. TM-R5 Increase the frequency of visits to unmanned facilities. Focus on critical assets first. Stagger visits. TM-R6 Notify workers that Department Emergency Operations Facilities have been / will be activated in accordance with DPW P&P D-28, Incident Command, Incident Command Post / EOC Activation & Operation. 18

97 Emergency Support Function #4 Firefighting Primary Agency: Fire Department Supporting Agencies: Annapolis Fire Department Health, Department of (DOH) Maryland Department of the Environment (MDE) Maryland Institute for Emergency Medical Services Systems (MIEMSS) Police Department Public Works, Department of- DPW (Bureau of Highways and Bureau of Utilities) I. Introduction A. Purpose: 1. To coordinate the responsibilities, procedures, and actions of the Fire Department to meet the demands of an emergency situation. 2. The goal of this ESF plan is to ensure a rapid, coordinated response to an emergency with the objectives of saving lives, reducing personal injuries and damage to property, and ensuring prompt rescue of individuals trapped or threatened as a result of a disaster. 3. Unified command will be established when there are multiple stake-holders. All on-scene management of an incident will be in accordance with the National Incident Management System (NIMS) and utilize an Incident Command System (ICS). 4. General responsibilities in fire suppression, rescue, emergency medical care, and hazard-specific operations are addressed in this ESF and its annexes, as well as ESF 9- Search and Rescue and ESF 10- Hazardous Materials. B. Scope: 1. The Fire Department is an All Hazards organization providing fire protection, prevention, and investigation as well as Basic Life Support (BLS), and Advanced Life Support (ALS-Paramedic). Special operations include but are not limited to Hazardous Materials (Haz-Mat) Team, Collapsed/Trench Team, Confined Space, Dive, Swift-Water Rescue, and Marine Operations. 2. Potential operations include, but are not limited to, providing emergency medical services, fire suppression operations, water delivery capabilities, supplemental resources to jurisdictions, and damage assessment. 3. When additional resources are needed to assist the County Fire Department, these resources can be obtained through local and regional mutual aid agreements and the Maryland Emergency Management Assistance Compact (MEMAC). This will happen before a formal request for assistance is made to the State/Governor. 4. Urban search and rescue entails support for locating, extricating, and providing emergency medical services to rescued persons or victims trapped in collapsed structures including buildings, caves, mines, and transportation mediums. 1

98 5. The ESF 4- Firefighting team and/or its individual members may participate in debris management activities when necessary. See ESF 14- Debris Management. C. Situation and Assumptions 1. Situation a. Fire prevention and control are daily challenges faced by fire department personnel. These problems become more significant during emergency situations. b. Emergency situations needing Fire Department support range from stand-alone incidents to large scale or regional disasters. c. Significant challenges are often encountered during the delivery of emergency services to citizens. These challenges could include medical emergencies with multiple injuries; extrication of victims from vehicles, machinery, collapsed structures, confined spaces, etc.; rescue of victims overcome by smoke or trapped by fire; and hazardous material releases that extend beyond the incident site threatening the nearby population. d. After certain disasters, urban water systems may be inoperable or damaged so that some conventional fire suppression techniques are compromised. e. The extent of damage to transportation infrastructure after some disaster events will influence the Fire Department s strategy as well as its ability to provide service. f. The Fire Department may appoint a supplemental staff member as a Resource Management Coordinator to monitor the deployment of resources during large scale events. g. Staffing levels during a regional disaster may be limited due to all responders concern for their families well-being, which could take precedence over reporting for duty. Additionally, volunteers could also have responsibilities to their primary employer which could prevent them from responding. 2. Assumptions a. Existing fire, rescue and EMS personnel and equipment will be adequate to handle most emergency situations. When additional support is required, assistance will be obtained by activating existing mutual aid agreements and/or utilization of outside mutual aid via the Emergency Management Assistance Compact (EMAC), and subsequently through various State or Federal agencies, if necessary. This mutual aid can be obtained through formal requests to the Governor or Federal government. b. Fire Companies within Anne Arundel County will provide additional staffing and resources, and provide mutual aid support to nearby jurisdictions if requested. c. At the time of an emergency, manmade, technological, or naturally occurring disasters may occur simultaneously anywhere in the County as well as surrounding jurisdictions. These incidents will draw on the same resources (engines or other tactical and support resources) that would be needed to assist other emergency operations. d. A trained, equipped, and organized rescue service will provide the capability to conduct search and rescue operations to minimize loss of life and stabilize weakened structures, release trapped persons, and locate the missing or dead. 2

99 e. Specially trained and equipped airport units can provide on-airport capability to handle aircraft accidents and rescue of passengers. f. Access may be hampered by bridge failures, traffic congestion, damaged road systems, and/or failed infrastructure making conventional travel to incident locations extremely difficult or impossible. g. Efficient and effective mutual aid among various local, State, and Federal emergency response teams requires the use of an ICS combined with interoperable equipment and communication systems. h. Extremely severe conditions may prohibit immediate response from Fire Department personnel. i. Personnel on-scene will utilize the Risk/Benefit Analysis during all situations. j. During emergency operations, assistance may be required from the following mutual aid options in order for the Anne Arundel County Fire Department to effectively provide fire control, hazardous material and oil spill response and Emergency Medical Services: 1) State of Maryland Fire Departments: Baltimore-Washington International Airport Fire Rescue Service (BWI-FRS). 2) Federal Fire Departments: Fort George G. Meade Fire Department, United States Coast Guard-Curtis Bay Ship Yard Fire Department, United States Naval Academy Fire Department. 3) Local Jurisdictional Fire Departments: Annapolis City Fire Department, Baltimore City Fire Department, Baltimore County Fire Department, Calvert County Volunteer Fire Departments, Howard County Fire Department, Prince George s County Fire Department, and Queen Ann Volunteer Fire Departments. II. Concept of Operations: A. General: 1. The responsibility of the Fire Department in disaster situations is generally the same as in daily operations. Fire Department resources will continue to operate in accordance with existing department policies, procedures, and performance standards. 2. Each volunteer Fire Department in the County is a separate corporate entity. All fire stations (career and volunteer) provide emergency services to a particular geographical area of the county. Collectively, these fire departments provide emergency services to the entire geographical area of the county, assisting each other as necessary to meet the demands of an emergency incident. 3. In Anne Arundel County there are a total of 31 Fire Stations, of which 20 are a combination of volunteer and career fire personnel. 4. The primary responsibilities of Fire Department emergency services during an emergency incident will be the protection and preservation of life, property, and the environment. 5. ICS will be utilized to manage all emergency and non-emergency responses. 6. Fire Department services will include Haz-Mat and advanced technical rescue operations. 7. The Fire Department will assist during the evacuation of County residents. 3

100 8. The Fire Department will function in a support role for other departments or agencies with disaster response functions, such as the Maryland Department of the Environment, Anne Arundel County DOH, etc. 9. In certain emergency situations, the Fire Department and EMS may be called upon to coordinate their operations with other disaster-response services through the Anne Arundel County Emergency Operations Center (EOC). B. Mitigation: The Fire Department: 1. Implements fire code development and enforcement. 2. Conducts Public Safety/Education information programs. C. Preparedness: The Fire Department conducts the following to ensure preparedness: 1. Maintenance of equipment. 2. Training of personnel. 3. Development of communications procedures. 4. Participation in emergency response exercises. D. Response Phase: The Fire Department: 1. Controls, evaluates, and responds to emergency situations. 2. Provides emergency medical services and transport of victims to appropriate hospitals. 3. Requests mutual aid support, if needed. 4. Performs rescue operations to include technical rescue services. 5. May participate in door-to-door alerting in support of other agencies. 6. Responds with the Haz-Mat team to hazardous materials incidents. 7. Performs radiological monitoring functions as assigned. Functions as the Radiological Officer during radiological incidents (Special Operations Battalion Chief). 8. Assists or provides search and rescue operations. 9. Initiates evacuation of emergency locations as necessary. 10. Identify potential hazards such as damaged gas lines and downed power lines. 11. Alerts and advises decision-makers such as the Director of Emergency Management and Incident Commander as to the dangers of hazardous materials and fire status during emergency operations. 12. Ensures fire safety of shelter sites and debris management sites to include the training of shelter personnel and fire suppression if prolonged shelter stays are necessary. 13. Uses the Computer Aided Dispatch (CAD) system and the 800 MHz radio system to track and control the movement of their resources. 14. Will prioritize responses based on the overall needs of the incident and available resources during critical events (such as hurricanes, winter storms and power outages). E. Recovery: The Fire Department: 1. Conducts safety inspections of structures and assists ESF 3- Public Works and Engineering with the damage assessment process as requested. 2. Conducts a review of incident actions with personnel involved to improve future operations. Contributes to the After Action Incident Report and makes adjustments to the Standard Operating Procedures (SOP s) based on the After Action Report. 3. Assists Haz-Mat Team with decontamination efforts. 4. Continues to identify potential hazards such as damaged gas lines, downed power lines or unsafe structures, and coordinates with responsible agency for action. 4

101 5. Surveys damage to fire apparatus and facilities and the review of staffing requirements and the relief of duty. Makes repairs and adjustments as needed and requests aid if necessary. 6. Completes required reports of event and submits to appropriate officials. 7. Establishes a fire watch if necessary to prevent further damage or provide for occupant safety. III. Organization and Assignment of Responsibilities A. General: 1. The Fire Department tracks and maintains appropriate records of costs incurred during an emergency event in support of ESF 7- Logistics Management and Resource Support. The Fire Department documents any lost or damaged equipment, including any personnel or equipment accidents. B. Primary Agency: Fire Department 1. Emergency operations include: a. Fire suppression and prevention. b. Fire training. c. Arson investigations. d. Rescue services. e. Emergency Medical Services. f. Special Operations. g. Functions prescribed by directive of the County Executive or by law. 2. Command Responsibilities: a. Assume and confirm (announce to all units) command of an incident. b. Establish an Incident Command post in a visible area or location. c. Provide Agency oversight, support and coordination. d. Establish a Safety System. e. Assess incident priorities: 1) Life safety 2) Incident stabilization 3) Property conservation f. Determine incident objectives and strategies. g. Establish applicable organization. 3. The Fire Department Public Information Officer (PIO) will work in concert with the County PIO to release information to the public and the media. 4. Coordinate and direct all fire, rescue, and EMS activities in assigned fire zones. 5. Conduct fire prevention programs. 6. Provide appropriate training for fire personnel. 7. Maintain current internal personnel notification and recall rosters. 8. Assist police in evacuation operations. 9. Provide logistical and technical support to assisting/cooperating agencies as indicated or requested. C. Support Agencies: 1. DOH a. Conduct inspections of food handling businesses after a fire or hazardous material contamination incident has occurred. b. In hazardous material and radiological events, support the Fire Department and the Department of Health and Mental Hygiene (DHMH). c. Coordinate with and support the Incident Commander. d. Provide a representative in the EOC if activated. 5

102 e. Establish communications/liaison with Maryland Department of Environment (MDE) for radiological events. f. Communicate Health information through press release, web site and e- alert. g. Conduct water quality testing of private wells in response to natural disasters, radiological, and hazardous material incidents. h. Provide general guidance to IC on public health hazards. 2. DPW-Highways a. Assist in traffic control and road closure. b. Keep the Fire Department abreast of road conditions. 3. DPW- Utilities a. Provide water system support for fire fighting operations. b. Provide information on water system operational status relative to firefighting activities. 4. Police Department a. Provide on-scene security. b. Direct and controls evacuation operations. c. Provide security of evacuated areas d. Provide and supervise crowd control. e. Conduct road closures and traffic control. f. Conduct criminal investigations. g. Direct and control operations to assist evacuees returning to evacuated areas. h. Act as the lead agency in unified command during any hostage and terrorist situations. 5. Annapolis Fire Department a. Dispatched and respond simultaneously with Anne Arundel County Fire Department units on a daily basis. 6. Maryland Department of the Environment (MDE) a. Assist Anne Arundel County Fire Department on hazardous materials releases and the direction of hazardous materials clean-up process. 7. MIEMSS a. Communication link for emergency medical services with medical facilities pertaining to patient care consultation and specialty referral centers. b. In mass casualty incidents, will give direction in transportation to various care facilities. IV. Plan Development and Maintenance A. The primary responsibility for coordinating the development and maintenance of ESF 4- Firefighting rests with the Anne Arundel County Fire Chief. B. Support agencies to this ESF will assist the Fire Chief in developing and maintaining this ESF. C. An annual review will be conducted on this ESF in accordance with the schedule outlined in the Basic Plan. The revision process will include incorporation of changes based upon emergency incidents, tests, drills and exercises. Any revisions or additions will be submitted using the change submission form (provided in the Basic Plan) to the Anne Arundel County Office of Emergency Management. Updates will be reviewed during the month of October by the OEM. 6

103 ESF 4 Support Annex #1: Fire Department Organizational Chart Fire Surgeon Fire Chief Fire Advisory Board Safety PIO/Aid Local 1563 VFF Assoc PFO Honor Guard Chaplins Pub Ed Color Guard Vol Coordinator Deputy Chief Operations Exec Officer Emergency Management Deputy Chief Logistics Deputy Chief Planning EMS Division LEPC EOC Advisary Committee Communications Ground Support Fire Marshal Fire Training Division Battalion 1 Shift Commander Battalion 2 EMS-1 EMS-2 EMS-3 EMS Training Exercise & Training Community Outreach Battalion 3 Admin/ Finance Planning MCCU IT Support GIS Grants Telecomm GIS CAD Ops Fire Alarm App Maint Air Maint Supply Facilities Insp Invest Fiscal Manager Human Resources Payroll Records Glen Burnie Severn Jacobsville Earleigh Heights Galesville Woodland Beach Brooklyn S. Glen Burnie Riveria Beach Arnold Riva West Annapolis Waugh Chapel Ferndale Lake Shore Cape St. Clare Herald Harbor Arundel Harmons Dorsey Jessup Marley Jones Station Harwood Lothian Deale Linthicum MD City Orchard Beach Armiger Shady Side Annapolis Neck Odenton 7

104 ESF 4 Support Annex #2: Fire Department Operational Procedure OPM-4 I. General Overview Health Department Notification EFFECTIVE: May 22, 2008 The Housing and Food Protection Services Program of the Anne Arundel County Department of Health is responsible for ensuring that food service facilities maintain food safety and comply with the Annotated Code of Maryland and the Food Service Facility Regulations. II Definition A Food Service Facility is defined by COMAR B as: a. A restaurant, coffee shop, cafeteria, short order café, luncheonette, tavern, sandwich shop, soda fountain, retail market or bakery outlet. b. A food operation in an industry, institution, hospital, club, school, camp, church, catering kitchen, commissary, or a similar place in which food or drink is prepared for sale or service on the premises or elsewhere; c. Any other operation where food is served or provided for the public with or without charge. III. Operational Procedures The following procedures will be followed when: -A fire has occurred at a restaurant or food service facility. -Activation of an Ansul system in food or a food preparation area. a. The Incident Commander or Officer in charge operating on the scene will contact Fire Alarm to notify the Housing and Food Protection Services Program of the Anne Arundel County Department of Health. The normal business hours are (07:00 5:00 PM). For after hours or weekend notification, contact the TeleHealth Technician at or b. Fire Alarm will convey the information from the incident scene to the Department of Health representative who will determine the required action. The representative in an after-hours or weekend event will determine whether the field response can wait until the next business day. c. If a hazardous condition does not exist, it is not necessary to remain on location awaiting the arrival of the Health Department representative(s). d. The notification and action shall be noted in the Incident Report. 8

105 ESF 4 Support Annex #3: Maryland Trauma and Specialty Referral Centers MARYLAND TRAUMA AND SPECIALTY REFERRAL CENTERS Trauma Centers Primary Adult Resource Center R Adams Cowley Shock Trauma Center, University of Maryland Medical System, Baltimore Level I Trauma Center Johns Hopkins Hospital Adult Trauma Center, Baltimore Level II Trauma Centers Johns Hopkins Bayview Medical Center, Baltimore Prince George s Hospital Center, Cheverly Sinai Hospital of Baltimore Suburban Hospital, Bethesda Level III Trauma Centers Western Maryland Health System, Memorial Campus Peninsula Regional Medical Center, Salisbury Washington County Hospital, Hagerstown Specialty Referral Centers SYSCOM Demstel Phone 1000 EMRC Eye Trauma Wilmer Eye Institute s Eye Emergency Service/Johns Hopkins Hospital, Baltimore Adult Pediatric Hand/Extremity Trauma The Curtis National Hand Center for Treatment of the Hand and Upper Extremity/Union Memorial Hospital, Baltimore Hyperbaric Medicine Hyperbaric Medicine Center/R Adams Cowley Shock Trauma Center/ University of Maryland Medical System, Baltimore Neurotrauma (Head and Spinal Cord Injuries) Neurotrauma Center/R Adams Cowley Shock Trauma Center/ University of Maryland Medical System, Baltimore

106 Pediatric Trauma Pediatric Trauma Center/Johns Hopkins Children s Center, Baltimore Pediatric Trauma Center/Children s National Medical Center, Washington, DC Burns Baltimore Regional Burn Center/ Johns Hopkins Bayview Medical Center, Baltimore Burn Center/ Washington Hospital Center, Washington, DC Pediatric Burn Center/ Johns Hopkins Children s Center, Baltimore Pediatric Burn Center/ Children s National Medical Center, Washington, DC Poison Control

107 ESF 4 Support Annex #4: Fire Station Locations Map 11

108 ESF 4 Support Annex #5: Catastrophic Radio Failure Plan for the Fire Department Catastrophic Radio Failure Plan for the Fire Department This plan shall be implemented in the event of a complete radio failure. The plan is divided into two parts, Fire Alarm Procedures and Field Units Procedures (Operations). BACKGROUND INFORMATION: Anne Arundel County uses a Motorola SmartZone System. The Motorola SmartZone system meets the no single mode failure requirement. The system has multiple levels of redundancy designed into the system. Failure of a single board will not cause the entire system to experience a catastrophic failure. Every piece of equipment, from controllers to repeaters, is designed for redundancy, fault tolerance, or distribution. Site electrical power is backed up by generators and UPS units. Site interconnection consists of Microwave loops for redundancy o Redundant Power, AC from shelter and DC from dedicated batteries o Fault tolerant with automatic switching of digital circuits around each loop. MODES OF OPERATION: Normal operations: o Wide area trunking All users and dispatchers can communicate on their desired talkgroups. Fallback Modes of Operations o Site Trunking mode (automatic) Conditions which trigger this mode: Both (A&B) SmartZone controllers fail and or the control links fail. Network management system functions not available Field units continue normal operations (display reads Site Trunking ) Console wireline interface to system is lost. Dispatch possible through use of control stations and desksets. o Simulcast Failsoft Mode (automatic) Conditions which trigger this mode: Both (A&B) SmartZone controllers fail. Failure of all four control channels capable repeaters Failure of links between the Prime site controllers and the ASTRO-TAC Comparators Individual repeaters still connected to ASTRO-TAC Comparators and continuously transmitting. Subscribers (Fire, Police, DPW, Etc.) will operate on a designated talkgroup. The system will operate as a sixteen channel conventional simulcast system. Individual field radios can communicate in a conventional manner on a fixed channels (designated Failsoft channel based on talkgroup) 12

109 FIRE DEPARTMENT FAILSOFT FLEET MAP Channels Talkgroups 1A_DISP 9A_BWI_DISP 1B_TAC1 1C_TAC2 9B_BWI_TC1 9C_BWI_TC2 1D_COM1 1E_TAC3 1F_TAC4 1G_CMD 1H_SOPS1 1J_COM2 1K_TAC5 1L_TAC6 1M_CMD 1I_SOPS2 50A_FS1 50B_FS2 50C_FS3 50D_FS4 Radio indicates Failsoft (Beeps every 10 seconds, display reads Failsoft ) Console wireline interface to system is lost. Dispatch possible through use of control stations and desksets. o In-Cabinet Repeat (not automatic) Conditions: Failure of all ASTRO-TAC Comparators All base stations (tower location) become standalone repeaters. All base stations (tower location) require special programming of the station for the in-cabinet repeat. A special adaptor must be physically plugged into each base station (tower) location. Field radios need to change to a designated zone and mode. This will be determined at a later date. FIRE ALARM PROCEDURES: 1. Switch to the back up controller (Manual). 2. Call Wireless Communications for repair. If the system is still out of service, proceed to step Notify Department Fire Alarm is on Condition Brown a. All Call - TIME, Special informational broadcast Attention all companies, Fire Alarm is on condition Brown We are experiencing severe radio problems - all units on the air shall return to quarters immediately, during this time all statuses shall be made verbally, units shall continue to press SME s but may not receive an acknowledgement. All base sets must remain open, press the P1 button once and the yellow light shall illuminate indicating the set is open. Check your CAD printer for additional information. Repeat, Fire Alarm is on condition Brown. b. Send Condition Brown Memo (operational instructions) to all stations. c. Command Staff Send an or text message to the Following: (Chief, Deputy Chiefs, Division Chiefs, Fire Alarm Captain, PIO, Annapolis City FD Command Staff and Bill DeHoff) informing them of the radio outage. d. Hire three additional Fire Alarm personnel. (2 Tac operators (1 existing Tac operator already) and 1 for status and phones The supervisor shall avoid answering any 911 calls). 13

110 4. Contact Maryland Joint Operations Center (MJOC) via Telephone or NAWAS. Inform MJOC of our situation and request the use of the following Interoperability Channels and Tower Sites. a. 8 Tac 91 activate at the Millersville Tower Site - North / Central County Operations. b. 8 Tac 92 activate at the Greenbury Point Tower Site Annapolis Area Operations. c. 8 Tac 93 activate at the Sudley Tower Site South County Operations. 5. Fire Alarm Operations. a. Dispatch Channel 1 ( ) shall be used for dispatch and station alerting. DO NOT Patch Channel 1 with any other channel. b. Tac Channels The County shall be divided into three geographical areas, each with a Tac Operator. i. Central County Operations (8 Tac 91, Millersville Tower) (Companies 4, 5, 6, 7, 10, 11, 12, 13, 18, 21, 26, 27, 28, 29, 30, 31, 32, 33, 34 and Fort Meade units (45)). ii. Annapolis Area Operations (8 Tac 92, Greenbury Point Tower) (Companies 2, 3, 8, 17, 19, 23, 35, 36, 38, 39, 40, and 46 (includes AFD and USNAFD)). iii. South County Operations (8 Tac 93, Sudley Tower) (Companies 1, 9, 41 and 42) c. Unit Status All status changes must be entered manually into CAD. Establish contact with all units on the air at the time of the outage. Call every station to verify status. d. Supervisor Monitor all radio traffic and operations. Avoid answering any 911 calls. FIELD UNIT OPERATIONS: 1. Emergency Scene Operations: a. Incidents where Field Communications Established. The Field Communications Unit shall contact fire alarm via NEXTEL or Cell phone at Fire Alarm will advise what channel units shall go available on. Those units shall contact fire alarm on the identified 8 Tac channel to change their status to available. i. All units on the scene shall change radio channel to Talk-Around 10-Papa. If 10- Papa is being utilized in a near by incident and the use of 10-Papa will cause confusion or potential communication problems, Fire Alarm will advise Field Communications to move their operation to a RINS channel in Direct Mode. RINS channels are located in Zone 10 of the radio. Field units will need to verbalize all unit status changes to Fire Alarm on the appropriate 8 Tac channel. b. Incidents where Field Communications is not established. A unit on the scene shall contact fire alarm via NEXTEL or Cell phone at Fire Alarm will advise what 8 Tac channel to utilize. All status changes must be verbalized to fire alarm on the appropriate 8 Tac channel. 2. On the Air Units: a. Contact fire alarm on either 8 Tac 91, 8 Tac 92 or 8 Tac 93. b. Return to quarters immediately. 3. All other incidents: a. Fire Alarm shall advise what channels to use. 14

111 Emergency Support Function #5 Emergency Management Primary Agency: Anne Arundel County Office of Emergency Management (OEM) Supporting Agencies: Aging and Disabilities, Department of Agricultural Extension Agent American Red Cross- Central Maryland Chapter Animal Control Anne Arundel County Public Schools (AACPS) City of Annapolis Liaison Budget Office Central Services Constituent and Community Services Constellation Energy Health (DOH), Department of Finance, Office of Fire Department Fort George G. Meade Army Base Information Technology, Office of (OIT) Inspections and Permits Law, Office of Maryland State Police Liaison Personnel, Office of Planning and Zoning Police Department Public Information Office (PIO) Public Works, Department of (DPW) RACES Recreation and Parks Sheriff s Office Social Services, Department of (DSS) I. Introduction A. Purpose 1. To coordinate a countywide emergency management response effort during any significant natural or man-made disaster situation. 2. To assemble, analyze, and disseminate information about an actual or impending emergency and the necessary response and recovery operations. 3. To facilitate evacuation and recovery efforts. 4. Provide the core management and administrative functions to support the Anne Arundel County Emergency Operations Center (EOC). 5. Support planning and decision making in the field, the EOC, and within the Anne Arundel County Office of Emergency Management (OEM). 1

112 B. Scope 1. Emergency Management includes collecting, processing, and disseminating information to state, local, and Non-Governmental Organizations (NGOs) involved in emergency response and recovery operations. 2. During an emergency situation which results in an EOC activation, the ESF 5- Emergency Management team members have representation in the EOC. 3. Potential operations include obtaining damage assessments from affected areas within the County, gathering data and developing reports in reference to damage in the affected areas, collecting deployment information from other ESF teams, creating strategic operations plans, and EOC activation and staffing coordination. 4. It is the responsibility of the OEM to ensure that a clear and concise message is provided through the use of a Joint Information System. The media will require information about the emergency situation to perform their role in providing emergency instructions and status information to the public. 5. The County Executive s Public Information Officer (PIO) or his designee will serve as the official spokesperson during EOC activations. In the course of non-emergency business the Fire Department PIO will be the spokesperson along with the OEM Director. 6. ESF 5- Emergency Management activities include those functions that are critical to support and facilitate multi-agency planning and coordination. This includes: a. Identifying the vulnerabilities of potential hazards and implementing mitigation actions to lessen the impact when a hazard occurs. b. Developing and maintaining a County-wide policy of comprehensive emergency management planning and programs for all hazards. c. Furthering the County s emergency planning to include the state, federal and private agencies to protect life, property and the environment from the effects of natural and manmade disasters in accordance with the National Response Framework. d. OEM tests the emergency response plans along with the agencies capabilities through various training drills throughout the year. e. Educating and preparing the community for natural and man-made emergencies. f. Responding to emergencies when they occur by activating the EOC to coordinate and give logistical support to the efforts of the emergency responders and activated agencies. This shall include the Office of Emergency Management (OEM). Providing, when feasible, mutual aid assistance to other affected jurisdictions. C. Situation and Assumptions 1. Situation: a. An emergency situation may occur with little or no warning. Therefore, the public must be made aware (with as much notice as possible) of the potential hazards affecting the jurisdiction and recommended protective actions. b. During an emergency situation, it is essential that the public is provided with accurate and timely information regarding the necessary protective measures to be taken to save lives and property. 2

113 c. During large-scale disasters, minimizing redundant activities and coordinating inter-agency efforts is essential for the efficiency of emergency operations. d. Most emergency situations that may affect Anne Arundel County have the potential for disrupting government services causing extensive damage. e. The fundamental information the ESF 5-Emergency Management team seeks to gather is: 1) Geographic boundaries of the affected area. 2) Social, physical, economic, health, environmental, and political impacts of the disaster including damage assessment. 3) Weather data affecting the operations. 4) Status of transportation systems in the affected area. 5) Status of communications systems in the affected area. 6) Hazard-specific data and information regarding the disaster. 7) Current and forecast weather conditions for the affected area. 8) Status of critical facilities in the area. 9) Scope of emergency activation by local governments in the affected area. 10) Decisions regarding emergency declarations by appropriate jurisdictions. 11) Political district boundaries in the affected area. 12) Major concerns, activities, and deployments of all ESF teams. 13) Response and recovery priorities in jurisdictions and of the State. 14) Status of resources in use and of resources requested. 15) Support of the operations to include personnel and equipment. 16) Status of all responders and the times deployed, availability and their locations. 17) All casualties of responders and civilians. 18) Strategy for managing donations to the incident. 19) Relevant historical information regarding the affected jurisdictions. 2. Assumptions: a. In a public emergency situation, there is a need for an EOC in a centralized location where situational information can be compiled, analyzed, prioritized, verified and prepared for use by decision-makers. b. The field units are the most immediate source of vital information for the EOC staff regarding damage and initial response needs. The public is also a good source of information from the field. c. There is an immediate and continuous demand by officials involved in response and recovery efforts for information about the developing or ongoing public emergency situation. d. During a public emergency, there is a need for numerous Anne Arundel County agencies to supply accurate and timely information. e. Little information will be available at the outset of an emergency situation, and initial information received may be vague or inaccurate. f. The field units (which are on-site units) are the most immediate source of vital information for the EOC staff regarding damage and initial response needs. g. Communications outages may hamper the collection and dissemination of accurate emergency situation information. 3

114 h. OEM activities at the EOC may require 24 hour/day operations. i. There may be a need to rapidly deploy field observers or assessment personnel to the emergency area to collect additional critical information about resource requirements for victims or to conduct an immediate situation assessment to determine initial response requirements. II. Concept of Operations A. General 1. OEM is the county entity that oversees emergency management operations. OEM is located at 7480 Baltimore-Annapolis Blvd., Glen Burnie, MD 21061, the Henry Hein Public Service Building. 2. The OEM EOP is done in the NRF format utilizing the ESF method. 3. The County EOC is the primary location for coordinating the County emergency response and recovery activities. The EOC is located in the same location as OEM at 7480 Baltimore-Annapolis Blvd, Glen Burnie, MD It has communications and support capabilities available 24 hours a day. In the event that the County EOC is inoperable for an extended period of time, emergency operations will be relocated to the Alternate EOC located at 8501 Veterans Highway, Millersville, MD The ESF 5 Team provides a trained and experienced staff to fill management and staff positions in the Operations, Planning, Logistics, Finance and Administration sections of the EOC from mobilization to demobilization. See Support Annex 1 EOC Activation. 4. While the plans are in ESF format, the physical operation of the EOC utilizes the ICS. B. Mitigation: 1. Identify potential mitigation opportunities to reduce damage from disasters if possible. This can be based on previous damage assessments from past incidents. 2. Apply for funding through federal and state pre-disaster and post-disaster mitigation grant programs for mitigation measures identified in the county hazard mitigation plan. 3. Upon grant approval, implement and administer federal and state pre and post disaster mitigation funds. 4. Provide educational awareness regarding mitigation to the jurisdictions within the county, and the public sector including businesses, private non-profit groups as well as the general public. 5. OEM will establish a system to disseminate emergency information and instructions to the public to include a twenty-four hour operation and rumor control. 6. Conduct training and exercises such as the monthly EOC training sessions in order to prepare for an EOC activation and utilize the WebEOC system in an emergency situation. C. Response 1. When an incident occurs or has the potential to occur, OEM activates the ESF 5- Emergency Management team by increasing staffing and activating systems within the EOC. See Support Annex 1 EOC Activation. 2. OEM is responsible for maintaining continuous (24 hour) emergency notification. OEM will have the ability to initiate 24 hour emergency communication via the Emergency Alert System (EAS) and/or the Dialogics notification phone system. 4

115 3. Once activated, ESF 5- Emergency Management can be made operational at the EOC on a 24 hour basis if needed. 4. The ESF 5- Emergency Management team maintains communications with the State Emergency Operations Center (SEOC) and convenes periodic teleconferences with MEMA along with other affected jurisdictions. 5. ESF 5- Emergency Management provides situational reports and other information in accordance with EOC Standard Operating Procedures. 6. For regional events, the ESF 5- Emergency Management team establishes communications with the affected counties to coordinate requests for Regional assistance if needed, including coordination of the initial response resources, as well as requests under existing mutual aid agreements. 7. In addition to the 911 Dispatch Responses, the ESF 5- Emergency Management team establishes communications and coordinates with their Mutual Aid partners. Requests for resources can also be accomplished through the Maryland Joint Operations Center (MJOC), SEOC if activated, and through the Maryland Emergency Mutual Aid Compact (MEMAC). 8. Coordinate mutual aid activities including private organization assets. 9. Maintain current status report of all assets deployed. D. Recovery 1. As the operation progresses from the pre-incident phase through response and into recovery, the ESF 5- Emergency Management team continues to provide immediate, short-term and long-term planning functions in coordination with other ESFs engaged in the operation. 2. The focus in the recovery stage shifts to the economic impact of the public emergency and the identification of recovery issues. 3. The emphasis in planning during the recovery phase shifts from the daily action plan to long-range management plans. 4. Continue to coordinate the release of information with other appropriate agencies. Such information may include types and locations of assistance available, including contacts, telephone numbers and hours of operation. 5. Collect and process information concerning recovery activities while the response phase of the disaster is ongoing. Situational reporting and formal briefings should continue through the recovery phase, although the frequency of both should be gradually reduced. 6. Coordinate with the affected county, state, and federal agencies on short-term and long-term recovery operations and recovery planning. 7. Develop resource plans and situational reports as appropriate. 8. Track expenses for reimbursement purposes. 9. OEM should disseminate recovery operation plans and reports to the agency representatives of the EOC and vice versa. 10. Conduct an after-action report and improvement plan based upon the overall response and recovery efforts. III. Organization and Assignment of Responsibilities 1. Task Assignments within the EOC: In the following sections, if the Chief, Director, or Lead individual of an agency is unable to be present, he or she may appoint an EOC representative from that agency to report to the EOC during an emergency who will have full abilities to make decisions on behalf of that agency. 5

116 2. Executive Group/Incident Command: a. County Executive: The ultimate authority for management of emergency operations in Anne Arundel County is the County Executive. The Executive Group exercises broad control over emergency operations, sanctions goals and strategies per incident, gives guidance on matters of basic policy, provides official information and instructions to the public and advises the County Executive as to the need for a Declaration of Emergency. b. Chief Administrative Officer: The CAO is next in the County government line of succession to the County Executive. The CAO is authorized to activate the EOC and if the County Executive is absent or under disability, may serve as Acting County Executive, having the same rights, duties, powers and obligations as the County Executive except the power to veto. c. Director of Emergency Management acts as principal aide or advisor to the County Executive during major emergencies. His or her primary responsibility is to ensure coordination among the operating agencies of government, along with non-governmental groups and volunteer agencies, as well as with state and federal governments. d. County Executive PIO and/or Director of Communications will lead the release of media matters. e. County Attorney and Budget Officer provide advice and recommendations within their respective fields. 3. Operations Section: a. The Operations Section implements the decisions and plans of the Executive Group and coordinates the use of resources within the EOC. The Operations Section communicates with field forces, supports their operations, and keeps a record of their status. The Operations Section analyzes all available information on the situation, then develops, refines, and implements the joint response and recovery strategy. This group also oversees the deployment of response and recovery resources to ensure there are sufficient resources at particular locations. Additionally, the Operations Section ensures that various departments/agencies work in a mutually supportive way. b. The Executive Officer, as Operations Section Chief, is responsible for the operations within the EOC including coordinating the support of emergency operations of field forces, the use of personnel and material resources, and development of strategic courses of action for the County Executive. 6

117 c. The Chief of Police* or his/her EOC designee is responsible for law enforcement, security, and controlling and limiting access to the scene of disasters. This includes providing staffing for traffic control points along evacuation routes and conducting investigation of any criminal and terrorist activities. d. The Fire Chief* or his/her EOC designee is responsible for the operation of forces for fire suppression, search and rescue, and emergency medical services. e. The Director of Public Works* is responsible for all Debris Management operations, which includes maintaining County roads, right-of-ways, roadway, and storm-water management infrastructure including debris management sites, producing and distributing potable water to residents served by the County s public water systems, collecting and treating wastewater from residents served by the County s wastewater reclamation systems, collecting, recycling and disposing of solid waste, and for providing engineering support for other emergency services. f. The Health Officer* is responsible for planning and coordinating all public health protection activities including environmental activities such as sampling as well as sheltering. g. Recreation and Parks* is responsible for providing 4 x 4 vehicles during inclement weather, their personnel for Point of Distribution (PODs), and potentially their land for debris management and FEMA trailer sites. h. WebEOC Representative: This role will be filled by OEM Staff, such as the Exercise and Training Officer or Planner(s). i. Liaison Officer position is filled by an OEM Staff member, and will conduct the following functions in the EOC: 1) Relay communication from the Director of Emergency Management to cooperating agencies and vice versa. 2) Identify and communicate with assisting and cooperating agencies. 3) Assist the Executive Officer with communication to agencies not represented within the EOC. 4) Identify special needs of assisting and cooperating agencies. 5) Confirm and record names and contact information of agency representatives as well as their current location. 6) If the agency representative is not going to remain in the EOC, establish multiple communication methods with the representative and their agency. 7

118 4. Planning Section 7) Assign assistant liaison officers, if necessary. 8) Advise agency representatives that the Liaison Officer is their point of contact. 9) At the request of the County Executive s Office/PIO facilitate meetings with support agencies to exchange information. 10) Participate in planning meetings, provide resources status, including limitations and capabilities of assisting resources. 11) Check in and account for agencies, including educating them of the Safety Officer s concerns, recommendations, and requirements. 12) Ensure that the agency representatives are informed of the Incident Commanders and Safety Officer s PPE requirements prior to the dispatch of the agency s personnel. 13) Receive input from agency representatives on the effectiveness and integration of resources. a. The Planning Section analyzes the situation and evaluates next steps, potential contingencies, and alternative strategies. b. The Planning Section also drafts an Incident Action Plan for each operational period during the emergency, conducts resource management, and maintains the County Situational Report amongst other key documents. The planning section will compile data for individual assistance/u.s. Small Business Administration (SBA) assistance and public assistance, preliminary damage assessment reports, situational reports, and allied reports required for requesting federal assistance. c. The Emergency Management Planner is the Planning Section Chief and develops situational reports, Incident Action Plans (IAPs), sends situational reports at the beginning and closing of the EOC, maintains the resource management with the assistance of the logistics branch, and acts as the advisor to the Executive Officer, Operations and Logistic branches. d. The Technical Specialist provides subject matter expertise depending on the nature of the incident. e. Police Intelligence is listed in this planning section, but it is the only group/section that can fall anywhere within the ICS structure. Police intelligence is listed here so that the EOC can support the long and short term goals of any police investigation that may occur during a terrorist event. 8

119 f. The Director of Planning and Zoning advises on land use, and may be utilized to assist DPW with its debris management planning in selecting the most appropriate site for debris collection and the sorting, storage and reduction of debris during and/or following an emergency. g. Inspections and Permits will coordinate with County agencies to conduct an initial Damage Assessment of public infrastructure and private structures to determine the scope of destruction. Teams will consist of local inspectors, County personnel, and possibly be joined by a State representative from MEMA. 5. Logistics Section: a. The Logistics Section coordinates with governmental and private agencies to assure the maximum availability of resources (personnel, supplies & materials, vehicles, communications and facilities, etc.) for emergency needs. b. Coordinate with Inspections and Permits to conduct damage assessments of public infrastructure. c. Central Services is responsible for organization and control of all resources within the County and transportation, supply, and purchasing activities. During an emergency Central Services coordinates donations and provides emergency warehouse or office space as needed. d. Department of Public Works-Utilities maintains County roads, right of ways, roadways and storm water management infrastructure, provides potable water to residents served by the County water system, and collects and treats wastewater from residents served by the County s public water systems. e. Office of Information Technology supports and manages the systems needed at a JIC to release critical information to the public and the media. Ensures that provisions are made for adequate communications to support OEM and EOC response operations. f. It is also responsible for logistical support pertaining to the transportation of supplies and personnel, the maintenance of vehicles and facilities, feeding and housing of the responders, and the documentation of all acquisitioning activities. g. When conducting Damage Assessment of County owned facilities, Department of Public Works- Utilities and Central Services- Facilities should be cognizant of MEMA s Damage Assessment forms for the application of Public Assistance Grants. h. The Agriculture Extension Agent arranges for the emergency procurement, transportation and distribution of livestock feed, and advises concerning agricultural (plant and animal) hazards (blight, infestation, droughts, etc.). 9

120 i. The Superintendent of Schools is responsible for coordination of access to school facilities, and use of school system personnel in mass care and shelter activities, including emergency transportation. Schools are also used as shelters (see ESF 6- Sheltering and Mass Care for the list of schools used as shelters and additional Anne Arundel County sheltering and mass care information). 6. Finance/Administration Section: a. The Finance Section is responsible for all County-wide financial, administrative, and cost analysis aspects during a full activation incident. b. The Budget Office collaborates with the Office of Finance and the logistics section to capture costs and provide direction with reimbursement filing. Also provides direction with the coverage of emergency expenditures. c. The Office of Personnel makes recommendations on emergency County personnel issues and assists with agencies procurement of County personnel for emergency tasks. d. The Office of Finance assigns cost center, coordinates with the Budget Office and the logistics section to capture costs and provides direction with reimbursement filing, and the coverage of emergency expenditures. 7. Citizen Affairs Section: a. The Citizen Affairs Section is responsible for planning, coordinating, and assuring implementation of the emergency welfare and social services programs. b. The Director of Social Services (DSS) is responsible for planning, coordinating, and assuring implementation of the emergency welfare and social services program of the county (shelter and mass care, individual assistance, food supplies, etc.). The Director of DSS is also in charge of shelter and mass care procedures and operations, and insures the proper staffing of shelters. c. The Director of Aging and Disabilities coordinates special needs of the senior population and emergency transportation activities of the elderly and mobility impaired. The Director of Aging and Disabilities is the coordinator of special needs emergency evacuation and can provide buses to accommodate those with special needs. d. The American Red Cross provides the EOC with continually updated status reports on location of active shelters, current capacities, and projections of expected evacuees. 10

121 e. Constituent and Community Services provides the communications link between the communities and OEM for both public messaging and solicitation of volunteers/donations. f. Animal Control provides direction and serves as the operational lead for the rescue, protection and shelter of animals (livestock and domestic). 8. Communications Section: a. The Communications Section operates and ensures capability of EOC communications during an incident. b. This section includes Radio Amateur Civil Emergency Services (RACES) personnel consisting of members from groups such as the Anne Arundel Radio Club, Maryland Mobileers Radio Club, HAM radio personnel, Amateur Radio Emergency Services (ARES) etc., c. The Police Department and the Fire Department can be augmented with personnel from the Police and Fire Communications Center. d. Emergency Information (Communications) Network- This includes EmNET, faxes, UHF-VHF low band/high band radios, telephones, VOIP telephone. This is the system of communicating; there are multiple forms of communication available in this room connected to the EOC. e. The section chief of the Communications Section is the lead individual from RACES. B. Primary Agency: Office of Emergency Management (OEM) 1. Activate and convene emergency assets and capabilities to prepare for, respond to, and recover from emergencies in Anne Arundel County. 2. Coordinate with local, regional, and State emergency management organizations such as Maryland Emergency Management Agency (MEMA). 3. Coordinate the County s planning activities including short-term and longrange planning. The response planning and operations implementation priorities of the County are developed, tracked and implemented through the ESF 5- Emergency Management team. 4. Coordinate the activation and deployment of assessment personnel or teams, and Geographic Information System (GIS) support needed for incident management. 5. Submit Damage Assessment Forms from Inspections and Permits (for Individual Assistance) and DPW & Central Services (for Public Assistance) to MEMA. 6. Coordinate overall staffing of Anne Arundel County s emergency management activities at the EOC including which ESFs are activated and the level of activation of the EOC. 7. Ensure that long range planning is conducted during emergency situations to identify capability and resource needs for future emergency operations (continuous staffing for all operational periods). 8. Provide training and exercise programs/support to the County agencies and other private organizations to support emergency management activities; 11

122 9. Coordinate, maintain or support County emergency communication activities (see ESF 2 Communications). 10. Coordinate and implement the priorities of the County Executive in local emergency response operations; Emergency Operations include: a. Activate the County EOC. b. Establish communications with incident command and MEMA regional director. c. Implement the ESFs, SOPs, and alert personnel and prepare for a possible mobilization, including 24-hour a day staff operations if appropriate. d. Support mutual aid activities. e. Conduct regular briefings; prepare status reports on the situation for EOC staff, County Agencies, State EOC and the media. f. Make recommendations to the County Executive on response activities including issuance of a State of Emergency proclamation. g. Activate the alternate EOC and direct staff to relocate, if necessary. 11. Manage and Direct emergency recovery operations. a. Direct agencies to maintain accurate records of their response to any emergency situation. b. Coordinate County-wide damage assessment including the Preliminary Damage Assessment (PDA). c. Monitor recovery efforts through field personnel. d. Conduct an After-Action critique and develop an After-Action Report and Improvement Plan of the overall response and recovery efforts. e. Deactivate or demobilize EOC operations as appropriate. 12. Public Information Officer (PIO)-OEM during EOC activations a. Has the responsibility of reporting the following to the Director of Emergency Management: 1) Briefing on the situation. 2) Acts at the request of the OEM Director. 3) Clear sensitive information to be disseminated through the IC and/or the Director of OEM, including anything under consideration from Intelligence/Law Enforcement, Planning and Operations sections. 4) Assign assistant PIOs as necessary. 5) Take responsibility for interfacing with the public and media and/or with other agencies with incident-related information requirements. 6) Establish a Joint Information System (JIS) that provides an organized, integrated, and coordinated mechanism for the PIO to disseminate information to the media during an emergency. The JIS includes plans, protocols, and structures used to provide information to the public. It encompasses all public information related to the incident. 7) Consult and work directly with PIOs of other agencies at the Joint Information Center (JIC). 8) All agency PIOs will coordinate press releases along with the EOC PIO. 9) Maintain contact with local organizations, the media, and pertinent individuals. 10) Public concerns and media reportings. 12

123 11) Draft Public Notices for assistance and support. 12) Implement a redundant and continual campaign to advise and inform citizens in an affected area about health and safety hazards, especially concerning spoiled food, contaminated water, and hazardous areas due to disaster event. 13) Assure notification to the public concerning the situation via multiple news media such as Emergency Alert System (EAS), reverse 9-1-1, JIS, etc. b. Media Management to include: 1) Alert media to staging locations. 2) Coordinate with IC or OEM to locate a media staging area that provides all the following (if possible): i. Set up in safe area. ii. Provide optimal view of incident. iii. Make sure location does not interfere with ongoing incident operations. iv. Allow adequate space for media including satellite vehicles. v. Clearly mark media area. vi. Set ground rules up front. vii. Monitor media area. 3) Set up a media pool if necessary. A media pool: i. Needed when scene requires limited access and all media cannot be brought to scene. ii. PIO establishes which type of representatives of the media, such as photographer, reporter, or both will be part of media pool. iii. Allow the media to select its own representative(s). iv. Be very specific about the rules, requirements, and areas off limits. v. Develop and share expectations. C. Support Agencies: 1. Aging and Disabilities, Department of a. Provide emergency transportation to seniors and the disabled citizens in need of evacuation. b. Coordinate all evacuation transportation needs. c. Provide the EOC with access to the departments 7 senior centers to use as emergency shelters. 2. Agricultural Extension Agent a. Arranges for the emergency procurement, transportation and distribution of livestock, feed, and advises on agricultural (plant and animal) hazards such as blight, infestation, droughts, extreme weather, etc.) 3. American Red Cross a. Provide EOC with continually updated status reports on location of active shelters, current capacities, and projections of expected evacuees. 4. City of Annapolis Liaison a. The liaison is the link for City of Annapolis constituents and for the coordination of needs and resources of the City of Annapolis OEM. 13

124 5. Anne Arundel County Public Schools a. Responsible for coordination of access to school facilities and the use of school system personnel in mass care and sheltering activities and as point-of-distribution sites. b. Assist OEM with identifying charter registered school buses which could be utilized for emergency transportation purposes. 6. Animal Control a. Provide direction and serve as the operational lead for the rescue, protection and shelter of animals (livestock and domestic). 7. Budget Office a. Collaborate with the Office of Finance and the logistics section to capture costs and provide direction with reimbursement filing. b. Provide direction with the coverage of emergency expenditures. 8. Central Services a. Responsible for organization and control of all resources within the County and transportation, supply, and purchasing activities. b. Coordinates donations. c. Emergency procurement of office, warehouse or building space as needed. 9. Constituent and Community Services a. Provide the communications link between the communities and OEM for both public messaging and solicitation of volunteers/donations. 10. Constellation Energy/BGE a. Work closely with the ESF 12- Utilities and Energy team for the restoration and maintenance of utilities during and following a disaster. b. Work closely with DPW-Highways to coordinate efforts such as road clearance which involve utilities such as wires. c. Per Public Service Commission (PSC) of Maryland Order 79159, maintain a close working relationship with MEMA and Anne Arundel County OEM throughout the year and collaborate efforts during an emergency event. 11. Finance, Office of a. Collaborate with the Budget Office and the logistics section to capture costs and provide direction with reimbursement filing. b. Provide direction with the coverage of emergency expenditures. 12. Fire Department a. Provide support personnel in the EOC to coordinate activities relating to fire suppression, search and rescue, and Hazardous Materials management. b. Provide a Fire Department representative during radiological emergencies to sit in the Planning Section (in addition to the Operations Section Fire Department representative), which will fill the role of Technical Specialist. c. Fire Department s Medical Surgeon functions as medical consultant. 13. Fort George G. Meade Army Base a. Offer resources such as vehicles for transportation of responders in a flooding or snow storm emergency. 14. Health, Department of (DOH) a. Assesses the event and determines risks to the public s health. b. Assists the EOC PIO with the dissemination of health and medical information to the public. 14

125 c. Take steps necessary to mitigate public health issues. d. Provide a DOH representative during health emergencies to sit in the Planning Section (in addition to the Operations Section DOH representative), which will fill the role of Technical Specialist. 15. Information Technology, Office of (OIT) a. Support and manage the systems needed at a JIC to release critical information to the public and the media. b. Ensure that provisions are made for adequate communications to support OEM and EOC response operations. 16. Inspection and Permits a. Coordinate and conduct an initial Damage Assessment team, tasked to determine the scope of destruction. The team will consist of local inspectors and possibly be joined by a State representative through the Maryland Emergency Management Assistance Compact (MEMAC). b. Act as the repository of all damage assessment data and information and submit a copy of its reports to the Director of the Anne Arundel County Office of Emergency Management. c. Be cognizant of MEMAs Damage Assessment forms. These forms must be completed and turned into OEM following an incident; they will then be submitted to MEMA. The forms currently include the Local Damage Assessment Checklist, the Preliminary Damage Assessment (PDA) Impact Statement, the Initial Damage Assessment Summary Form, and the Individual Assistance Damage Assessment Site Collection Form. 17. Maryland State Police a. Provide pertinent information and assistance regarding roads that fall under the state highway administration purveyance. b. This information is obtained by OEM via the 911 Dispatchers, Maryland State Police EOC Representative, or direct contact with State Highway Administration (SHA)- Hanover. 18. Law, Office of a. Provide legal advice and take legal action for supporting agencies. 19. Personnel, Office of a. Assist with agencies procurement of County personnel for emergency tasks. b. Assist the Budget Office and Office of Finance with capturing these personnel related emergency response costs. 20. Planning and Zoning a. Assist FEMA with locating staging areas to put temporary housing following a disaster. b. Aid DPW if debris management sites need to be established. c. In the planning phase, work with Inspections and Permits regarding design and engineering to more accurately reflect the surrounding area zoning, environmental considerations, and growth projections. 21. Police Department a. Provide all pertinent information concerning police activities and developing emergency situations to the EOC PIO. b. Provide support personnel in the EOC to coordinate police response to traffic, security, and other developing needs. 15

126 c. Provide a Police Department representative during law enforcement emergencies to sit in the Planning Section (in addition to the Operations Section Police Department representative), which will fill the role of Technical Specialist. d. Provide services necessary to support an emergency response effort anywhere in Anne Arundel County. 22. Public Works, Department of (DPW) a. Provide updates to the ESF 5- Emergency Management team on their disaster operations activities. b. Maintain County roads, right-of-ways, and, roadway and storm-water management infrastructure. c. Produce and distribute potable water to residents served by the County s public water systems. d. Collect and treat wastewater from residents served by the County s wastewater reclamation systems. e. Collect, recycle and dispose of solid waste. 23. Recreation and Parks a. Provide updates to ESF 5- Emergency Management team on their emergency operation activities, including recreation and parks sites, personnel, and equipment. b. Make available the Recreation and Parks 4x4 vehicles and personnel to move other responders, mobile patients, food, etc. as needed. c. Coordinate the Commodity Point of Distribution (CPOD) staffing and operations. d. Provide day care for responders children at select sites for the age group of kindergarten through eighth grade. e. Potentially utilize Recreation and Parks property for the establishment of long-term tent cities. f. Assist DPW with clearance of road debris. 24. Sheriff s Office a. Provide for or arrange the security of all emergency management sites to include commodity point of distributions, shelters, reception centers, the EOC, debris collection sites, etc. 25. Social Services, Department of (DSS) a. Provide information on social service providers. b. Plan contingency services to persons who are physically and mentally challenged (special needs). c. Provide information on social services through the Joint Information Center (JIC). d. Collect and analyze social services information to plan public awareness of emergencies and disseminate information to the public. IV. Plan Development and Maintenance A. The Director of Emergency Management is responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate. B. All Primary and Supporting agency representatives to the EOC will be familiar with their responsibilities and act accordingly if the EOC is activated. C. Primary and Support agencies will keep an inventory of personnel, data, equipment, and vehicles which will be used for emergency transportation. 16

127 D. Training and exercises for the ESF 5- Emergency Management team relating to their responsibilities under this ESF are the responsibility of OEM. E. This ESF will be reviewed by the Primary and Supporting agencies listed above on a yearly basis and updates will be submitted to the Emergency Management Director of the Anne Arundel County OEM using the Change Submission Form provided in the Basic Plan. Updates will be reviewed during the month of October each year by the OEM. 17

128 ESF 5 Support Annex #1: Anne Arundel County EOC Levels of Activation Anne Arundel County Emergency Operations Center Levels of Activation Level Scope Example Normal day-to-day activities Normal Business day, 1 presence of OEM staff with access to EOC Office of Emergency Watching impending weather 2 Management (OEM) staff on event. Conferencing occurring watch or following an event of potential nature. with staff, and/or agencies and with MEMA 3 4 Partial activation of the Emergency Operations Center (EOC), only the EOC sections requested will report to the EOC Full activation of the EOC Ice Storm, mostly will be a short term operations event involving limited agencies, such as, DPW Highways, Fire & Police. Hurricane, County damaged throughout. All agencies assisting in response. Citizens in need of assistance/sheltering, recovery will be long term. 18

129 ESF 5 Support Annex #2: EOC Activation (from Anne Arundel County Fire Department) Emergency Operations Center Activation V. Purpose: The Emergency Operations Center (EOC) is activated when a major emergency has occurred requiring the coordinated efforts of several County, public or private service agencies to adequately respond to the problem. Through coordination of activities and strategic problem solving, it is intended that the EOC will facilitate the County government s response to the emergency. County agencies present in the EOC retain their individual responsibilities, authority and chain of command. VI. Activation: A. Should a major emergency occur requiring the activation of the EOC, the Fire Communications Center will notify the Director of the Office of Emergency Management (this is the guideline for the Fire Department in the case of an activation). The Director of the Office of Emergency Management will, in turn, notify those agencies needed to respond to the emergency to dispatch a representative to the EOC. The scale of EOC activation will be commensurate with the magnitude of the emergency. B. When the EOC is activated for an emergency, the Fire Communications Center will notify: 1. The Chief of the Fire Department 2. Director, Office of Emergency Management, if not already notified 3. Duty Deputy Chief 4. EOC Division Chief 5. Police Department Communications Supervisor 6. All fire stations via Special Informational Broadcast and CAD Memo. These communications will also contain any pertinent information concerning the emergency and EOC operations related thereto. VII. Staffing: A. The Division Chiefs of the Training Division and the Fire Marshal s Office (designated EOC Division Chief) have been assigned by the Chief of the Fire Department as the primary and secondary Fire Department representative to the EOC. One representative will respond to the EOC when activated. The other will serve as back-up and relief. B. If the designated EOC Division Chief is also the Duty Division Chief or Duty Safety Officer, he will respond to the EOC and attempt to contact other personnel assigned to the duty roster to cover emergency responses. C. If the designated EOC Division Chief is not available, the Duty Division Chief will respond to the EOC and attempt to contact one of the remaining Division Chiefs to staff the EOC or cover as Duty Division Chief. 19

130 D. If the designated EOC Division Chief is not available and the Duty Division Chief has responded to an emergency incident, the Director of the Office of Emergency Management will attempt to contact one of the remaining Division Chiefs to staff the EOC. E. In the event that the emergency requiring EOC activation exceeds twelve hours in duration the EOC Division Chief will arrange with the remaining Division Chiefs to establish a system of relief such that the maximum tour in the EOC is twelve hours. F. Once the emergency requiring EOC activation has de-escalated to the recovery phase, a lower ranking Fire Department officer at his or her discretion may relieve the EOC Division Chief. G. The Director, Office of Emergency Management, at his/her discretion, may call in members of the Emergency Management Team to ensure adequate support for EOC Operations. VIII. Utilization of Fire Department Resources during Major Emergencies Requiring EOC Activation: A. The EOC Division Chief will have full authority, in consultation with the Chief of the Fire Department and Duty Deputy Chief, to commit the resources of the Fire Department to assist other County agencies in the response to the emergency subject to their availability and existing call volume. The EOC Division Chief will have full authority, in consultation with the Chief of the Fire Department and Duty Deputy Chief, to request additional resources from the State and Federal governments needed to mitigate the emergency. 20

131 ESF 5 Support Annex #3: OEM/Fire Department PIO Structure: Normal Daily Operations versus EOC Activation PIO Structure: Typical Daily Operations versus EOC Activation Non-Emergency Typical Day Emergency Operation Center (EOC Activated) County Executive County Executive Fire Department Other Departments, etc. Office of Emergency Management EOC Activated PIO Fire Department PIO s Other Departments EOC Liaison EOC PIO Joint Information Center (JIC) (If Established) Office of Emergency Management (OEM) Other Department s Bureaus PIO Fire Department PIO s of other Departments, etc. Fire Department Other Departments, etc 21

132 ESF 5 Support Annex #4: Emergency Alert System (EAS): Baltimore Metro Counties Local EAS Plan *This is an abstract of the original Baltimore Metro Plan, please refer to the Baltimore Metro Counties EAS Plan located at the OEM for the complete plan The following complies with the State of Maryland Emergency Alert System (EAS) plan, filed with the Federal Communications Commission. The plan creates guidelines for following the activations of the Emergency Alert System by Maryland s local jurisdictions. Purpose: This Local Area Plan provides procedures for activating the Emergency Alert System by authorized local government officials, by broadcasters, and by cable operators. It provides broadcasters and emergency managers with guidance on how to send out and receive EAS Alerts. Authority: Title 47 U.S.C. and Part 11 of the FCC Rules and Regulations, Radio Broadcast Services, details the Emergency Alert System (EAS) as it pertains to daily emergency operations. Introduction: The State Emergency Communications Committee, in conjunction with federal, state and local emergency management officials, developed the procedures outlined in this plan. Local broadcasters and cable operators also participated. Authorization: The State EAS plan authorizes creation of a local EAS plan and permits local EAS operations to function until a local plan is approved. IMPORTANT: The governmental entity issuing the alert must activate the Emergency Alert System. Emergency Managers should rely on the Maryland Joint Operations Center, rather than broadcasters, to assist with EAS activations. Broadcasters must ensure that emergency messages regarding events affecting the life and safety of the broadcast audience are forwarded manually or automatically. They should become familiar with these procedures and follow them whenever EAS is needed. By law, licensees who participate in this plan do not relinquish program control and may exercise discretion for all messages except presidential messages. As noted in the Part 11 Rules, any use of the EAS Attention Signal confers automatic rebroadcast authority. 22

133 Activation Criteria Baltimore Metro Counties activate the Local EAS Plan using the following criteria: 1. There is an imminent threat to life. 2. Officials clearly identify the affected geographic area. 3. Only the Emergency Manager or his designee will call for an activation. 4. The EAS message will identify the reason for activation. 5. Emergency officials will provide an expiration time for the alert, if possible. The Public Information Officer (PIO) shall phone and/or fax newsrooms soon after the activation to provide additional detail. Emergency managers propose a conference call notification system to help disseminate this information. Local government websites will post all emergency information. Information provided via fax, phone or Internet may be used to generate crawls. Broadcasters and emergency managers suggest following a similar format as used for Amber Alerts. The EAS Activation code(s) are: 1. (CEM) - Civil Emergency Message 2. (SPW) - Shelter in Place 3. (EVI) - Mandatory evacuations (mandatory evacuations). 4. (TOE) - Telephone Emergency/911 Outage Under the State EAS Plan, all broadcasters agree to broadcast all CEM, SPW, TOE and EVI coded activations immediately (EAS Annex 7, page 11 of 15). Under this plan, an EAS activation occurs only once and will contain a recorded message per the EMNet protocols and procedures covered under the State Plan (and included as part of this document). However, TV stations will air a crawl every 15 minutes for 2 hours (unless emergency managers request the crawl for a longer period) that repeats the alert information, plus any relevant additional information from County sources. Radio stations would repeat the message as a news item during scheduled newscasts and at least every 15 minutes for 2 hours. Review of EAS Usage County officials and broadcasters will hold review sessions after activations. These reviews should be scheduled no later than 90 days after the activation. The review will evaluate whether the EAS protocols worked and how to remediate any problems that occurred. Parts of an EAS Alert The following sections detail operational procedures outlined in the Maryland State Plan by the State Emergency Communications Committee (SECC) and adopted as Official Activation and Reception Procedures by all government officials and broadcast stations. State officials will provide emergency management officials at the County level with specialized equipment capable of providing a fully encoded EAS alert message and inserting it into the EAS monitored stream. When used correctly, EAS equipment allows EAS messages to be seen by broadcast stations. 23

134 The EAS alert sender must provide the following information for the alert to be successful: 1. EAS header encoding, including the following information: preamble* and sync codes*; an originator ID*; the event code; the code(s) for location(s) affected; the expected duration of the event; a UTC time stamp*; the Sending Station ID*. (*These parts are usually automatically generated according to machine set up). 2. The EAS Attention Signal, 3. A Vocal Alert Message, 4. End of Message codes. Incomplete messages, messages with non-intelligible audio components, and messages that lack all the parts needed might be ignored by the EAS En/Dec automation. There is a single, two-minute window to disseminate necessary information to save lives and property. Multiple EAS messages are not recommended. Due to technical limitations, broadcasters need at least six minutes to send out the initial message. Alerts that come too fast after the prior activation will stop the initial message from getting out and overwrite the original message. Space multiple alerts appropriately. Every message sent interrupts the broadcaster s regular programming. If you repeat information by starting multiple alerts, broadcasters may refuse to carry the alerts. EAS is voluntary at the local level. Reserve EAS activations for extreme emergencies. Action Items: A. EAS Criteria: 1. There is an imminent threat to life. 2. Officials clearly identify the affected geographic area. 3. Only the Emergency Manager or his designee will call for the activation. 4. The EAS message will identify the reason for activation. 5. Emergency officials will provide an expiration time for the alert, if possible. B. The Public Information Officer (PIO) shall phone and/or fax newsrooms. C. Emergency managers propose a conference call notification system to help disseminate this information. D. Local government websites will post all emergency information. E. County officials and broadcasters will hold review sessions after activations. These reviews should be scheduled no later than 90 days after the activation. 24

135 ESF 5 Support Annex #5: RACES Emergency Operations Plan 1. CONCEPT OF OPERATIONS RACES operates under the Authority and Direction of the Director of Emergency Management of AACO. By following this guideline, amateur radio resources are coordinated through the OEM and any conflicts for the resources are decided by OEM officials who are in a better position to prioritize communications needs. Upon deployment, RACES operates under the lead agency principal. This means that the local RACES group responds to requests from the agency that has the authority under local, county or state legislation that is providing the on-site lead in response to an emergency or disaster Activation Procedure In any emergency it is essential that there is an orderly and controlled response. RACES must be part of that response and function within, and abide by, the lead agency s emergency plan. It is essential that RACES remember that they are there to provide communications for those agencies responding to the disaster Authority to Activate RACES Local RACES groups can be activated by the RACES Officer (RO), or the Assistant RACES Officer (ARO), at the request of the City or County Emergency Management Agency Should RACES members be aware of a communications emergency they should make every attempt to contact the RACES Officer or ARO to ensure that he/she is aware of the situation. RACES members should not respond to any emergency or request from any agency unless the RO or ARO has authorized deployment of RACES. Once the local RACES group has received a request the RO should attempt to notify the State RACES Officer (SRO) as soon as possible. The RO may request additional assistance from other RACES groups within the Section by contacting the SRO Warning, Alert & Response Levels Local RACES groups should develop phone trees to alert their RACES group in the event of an emergency. They should also work with local repeater owners to establish emergency alerting procedures Level 1 Standby Officials anticipate a potential need for RACES assistance RACES groups should be placed on standby when there is information that might indicate the need for RACES deployment. Such indications include severe weather alerts, such as a hurricane or severe winter storm watch. ROs should contact OEM officials and confirm contact information ROs should contact those in their RACES group and confirm contact information and their availability 25

136 ROs should also check with local repeater owners to confirm the operational status and emergency power capabilities of local repeaters RACES members should check their equipment and ensure they have emergency power capabilities as well as 72-hour preparedness kits ROs should notify the SRO Level 2 Alert Prepare for immediate deployment and wait until assigned An alert status should be initiated when there is an indication of an impending need for RACES deployment. Such indications would include an earthquake, a severe winter storm or hurricane warning, etc. An initial contact from the OEM requesting to know the availability of RACES for deployment could also indicate the need to initiate an alert. If not already done for a standby the following actions should be taken: ROs should contact their local EMA officials to confirm contact information and obtain a list of sites & location where communications may be needed ROs should contact those in their RACES group to confirm contact information and their availability ROs should also check with local repeater owners to confirm the operational status and emergency power capabilities of local repeaters RACES members should check their equipment to ensure they have emergency power capabilities as well as emergency communications and 72-hour preparedness kits Level 3 - Deployment of Personnel The RO will usually be the liaison with the agency served and will coordinate the alerting and deployment of personnel. Upon arrival at the assigned location RACES members should immediately identify themselves to the person in charge or the contact person provided by the RO or Net Control. As soon as possible establish a location from where to work (preferably with a table and near a window to facilitate placing an external antenna) and set up voice (2 meter) communications on the designated repeater and notify Net Control. Packet operations will be established as soon as possible for passing formal written traffic. Contact will be made with the State RACES Officer Center on an appropriate frequency identified in the Section Emergency Communications Plan. In most instances 2 or 3 operators will be assigned to each location to provide relief and backup equipment. This allows one person to establish communications while the other is setting up packet and other equipment. 26

137 ARES Mutual Assistance Team (ARESMAT) In a disaster, such as a hurricane, RACES resources may be quickly overwhelmed, especially if the event and recovery operations are going to be prolonged. In these situations communications assistance may be needed from other Districts or even other Sections. The ARESMAT concept is designed to do just this. ROs should maintain a list of RACES members who are able and trained to be on an ARESMAT. ARESMAT members should: have completed the ARRL-ROC level 1 and 2 courses have completely mobile & portable 2-meter and HF equipment, including emergency power supplies, antennas, etc. have sufficient food, water and other supplies to be self-sufficient for 72 hours have strong inter-personal communication skills have a knowledge of the incident command system be physically fit ARESMAT teams should be requested through the SRO and should be considered a last resort tool. When a request is received for an ARESMAT the SRO will contact Districts not affected and/or ROs in adjacent Sections and determine the availability of an ARESMAT. If the scale of the disaster indicates that RACES operations may be prolonged the SRO should contact adjacent Section ROs in advance to determine the availability of an ARESMAT and consider placing them on standby and notify the SM of such action. When a team is requested a designated reporting point and a point of contact should be provided to the other Section s RO before the team departs. This should include contact frequencies, repeaters and any other pertinent information. If a request is received from an adjacent Section for an ARESMAT the SRO should contact ARESMAT members through the RO. The ARESMAT should only be deployed after the exact nature, destination, reporting contact and other details have been determined. No deployment should be made until all details have been confirmed in writing. Full documentation, including all personal contact information, should be maintained before an ARESMAT deploys Emergency Communications Emergency communications are those provided in the event of a disaster or other emergency and they are usually unannounced. Messages containing information on injuries or deceased shall not be passed over voice circuits but only via packet or other non-voice communication. Emergency communications fall into two main categories (Tactical and Formal) Operations Operations communications are formal messages requiring legal documentation, provided between the various agencies to facilitate the coordination of equipment, personnel and 27

138 resource requests in support of emergency protective measures, search, rescue and recovery efforts. These shall be in a written (formal) format, as required by the served agency Health & Welfare Health and welfare traffic (precedence W) are messages concerning the welfare of people in the affected area; these can be from people within the affected area to family in another area to let them know they are safe, or it can be inquires from family outside of the affected area. In either case these are low priority and are usually handled after the initial response has been transitioned into recovery operations. In most instances the Red Cross coordinate these inquiries. During the response phase to disasters send no W traffic into an affected area while any Operations traffic remains listed to be handled Packet & Digital Communications 1.3. Nets Whenever possible packet stations should be established for handling most non-tactical traffic, i.e., all welfare requests, logistics & supply requests, damage reports etc. Packet traffic provides more detailed information, is less likely to be misinterpreted, and takes up less air time. In addition it is more difficult for the general public to listen in on packet traffic. Nets are established to control the radio traffic on any given frequency. There can be multiple nets in operation for a given disaster, each with a specific purpose, and each with a Net Control Station (NCS). The role of the NCS is vital to the efficient and smooth traffic handling and operation required during a disaster. Role of the NCS: The NCS is in charge of the net while the net is in session. He/she is responsible for controlling who uses the frequency and when they pass traffic. NCS must keep track of which resources are on the net and who has cleared the channel. NCS is also responsible for knowing what traffic each person is capable of dealing with (sending HF traffic to a Technician will not work). In medium and large operations you need to have a backup NCS and a person to log. Keep a written record of the incident and all traffic passed. This does not mean a copy of all formal traffic, simply an overview of the message (a Communications Log can be used for this). Make ALL instructions clear and concise, using as few words as possible. Use tactical call signs. If participants do not follow your lead, only recognize those using tactical call signs (obviously this does not apply if they have emergency traffic). Different nets may be established for different traffic. Should someone try to pass traffic that should be on another net, refer them to the correct net. Nets can either be open or directed : 28

139 Open Nets Open nets do not have a Net Control Station and participants follow good amateur practice in taking turns at communicating. Nets for public service communications, such as parades, can usually be an open net Directed Net A directed net has a Net Control Station assigned who controls and directs the flow of traffic through the net. Most emergency nets are directed nets. During an emergency it is essential that a NCS is assigned due to the volume of traffic Tactical Net A tactical net is the primary coordination net for the event or for a particular agency being served. These nets should use tactical call signs, identifying the location or function of that site; i.e., shelter, fire control, EOC, etc. Amateur call signs are used at the end of transmissions only, as required by FCC regulations (traffic should be as minimal as possible and should not exceed the 10 minute rule for identification). The use of tactical call signs prevents confusion when operators change. Tactical call signs will be assigned by net control. These nets are restricted to traffic for the event only Resource or Logistics Net A resource or logistics net is for acquiring volunteers for the event and making assignments for various operators. A resource net could be a District level net, coordinating the response of amateurs from other Districts to respond to the affected area. When establishing a resource net consider using a linked repeater system that covers a wide area, or an HF frequency Traffic Net A traffic net is for passing formal (normally written) traffic. These are directed nets and traffic can either be passed on the net frequency or sent off to another frequency. During a disaster there may be more than one traffic net, one may be local and one may be on HF to pass traffic into and out of the affected area. Packet stations should be established to handle welfare traffic. A list of established voice traffic nets is contained in the Annex Admin Net An admin net can be established to coordinate the response and relief of RACES volunteers, arrange for equipment or other RACES resources to support the function of RACES. This type of net would normally be for the RO and ARO. If available, 70cm repeaters are ideal Other Nets Other nets may be established to support a particular function or role within the overall emergency response, such as shelters or local Community Emergency Response Teams (CERT). Another net could be the neighborhood network communications Amateur Radio Operators. 29

140 The number and type of nets will be established at the discretion of the RO, remembering that each net will usually require an NCS, and each NCS will require relief throughout a 24 hour period Search & Rescue Operations RACES members may be called upon to assist agencies conducting SAR operations. Many times these types of operations are conducted in remote areas, where communications on the agency s frequencies may be difficult due to lack of repeaters. In most instances communications will be tactical in nature and a single net will be sufficient. In addition, simplex operations may be sufficient with the occasional use of a repeater to pass logistical requests. The NCS should choose the most appropriate modes Shelter Operations Staffing Shelter operations, as with all locations, should be staffed by a minimum of two people; one to man the radio and the other to act as a runner. Ideally both will be operators so that they can provide relief for each other. Shelter operators need only be Technician class operators as all communications will be on 2-meters or 70cm Duties The purpose of operators in the shelter(s) is to provide communications between the Shelter Manager and the organization in charge of the shelters, usually DSS. Shelter operations may be on their own net depending on the scale of the incident. Some of the communications may be lists of persons at the shelter, logistics requests or Welfare messages. Ideally these should be passed by packet. Internal shelter communications should be accomplished by other means, i.e., simplex, Family Radio Service, etc. Operators should avoid accepting duties or roles other than those associated with the function of RACES as this will hinder effective communications, our primary role. However, it is useful if those assisting in American Red Cross activities have taken the American Red Cross Introduction to Disaster Services video course Types Of Communications All shelter communications should be authorized by the Shelter Manager and should be in the form of a written message. If a message needs to be sent the standard NTS Radiogram form or ICS-213 should be used. Communications may include: shelter head counts (not more than once per hour) requests for material specific food needed specific equipment needed specific medical supplies needed request for specific personnel 30

141 Contacting: American Red Cross medical maintenance other shelter workers Local RACES groups should establish portable packet stations that can be set up for shelter communications. This provides some degree of confidentiality from the general public but, more importantly, provides written records. This is especially useful when dealing with welfare traffic. 31

142 Support Annex #6: RACES Emergency Frequencies Information Anne Arundel County RACES Radio Nets NET Frequency Tone MEMA Voice R + none Primary Traffic Secondary Traffic Administration Resource Packet S none 32

143 ESF 5 Support Annex #7: EMAC Statement of Procedures and Contract STATEMENT OF PROCEDURES BETWEEN MARYLAND EMERGENCY MANAGEMENT AGENCY AND CONTRACTOR REGARDING EMERGENCY MANAGEMENT ASSISTANCE COMPACT MISSION NUMBER: EMAC TRACKING NUMBER: FEMA DISASTER NUMBER: The terms set forth in this Statement of Procedures, by and between ( Contractor ) and the Maryland Emergency Management Agency (MEMA) of the Maryland Military Department ( Agency ) have been acknowledged on this DATE HERE. I. BACKGROUND A. The State of STATE NAME HERE has declared a disaster situation on DATE OF DECLARATION HERE. This declaration is due to NAME OR DESCRIPTION OF DISASTER HERE. B. Due to this situation, the State of REQUESTING STATE HERE ( Requesting State ) has requested resource support from member states of the Emergency Management Assistance Compact (EMAC) according to the procedures outlined in the EMAC Operations Manual. C. To this end agrees to supply resources to REQUESTING STATE HERE as agents and resources of the State of Maryland. II. GENERAL PROVISIONS A. Award of reimbursement for costs to Contractor: With the execution of this Procedure, the Agency agrees to reimburse Contractor for eligible reimbursement costs. EMAC Mission Number Estimated Mission Costs B. Authorized Mission Expenditures: 1. Contractor acknowledges an understanding of EMAC procedures including those in Section III: Reimbursement in the EMAC Operations Manual. 2. The contractor also agrees to pay upfront travel costs as indicated by the accompanying Understanding of Costs schedule. 3. Contractor acknowledges that only eligible costs will be reimbursed. Costs eligible for reimbursement must be directly related to mission activities and include: regular time, overtime, fringe benefits, air travel, auto 33

144 rental/gas/mileage, government vehicle, meal/tips, equipment, contractual, commodities, and other costs as outlined in the EMAC Operations Manual. 4. Contractor must seek reimbursement for eligible costs. 5. Per Diem expenses are reimbursed according to the policies of the Contractor. These policies must be verified through regulation. 6. Contractor time sheets can be used for tracking work hours. They must be signed by a supervisor. 7. Local or State travel reimbursement forms can be used to request reimbursement for travel expenses. C. Unauthorized Mission Expenditures: 1. Costs not directly related to the mission are not eligible for reimbursement. 2. Backfill pay for deployed staff is not an eligible cost. 3. Costs for mission preparation before deployment and conclusion after return are not reimbursable. 4. Replacement equipment costs are not reimbursable if the equipment returns to its home jurisdiction. 5. Equipment repair costs must be approved by Requesting State while on scene, if possible, in order to be reimbursable. 6. Equipment maintenance is not a reimbursable cost. 7. Alcoholic beverages, tobacco, snack food, etc. are not reimbursable costs. III. ADMINISTRATIVE PROVISIONS A. Audit Requirement Equipment, services and supplies received as part of this Statement of Procedures are subject to federal and State audit. B. Reporting Requirements Upon mission completion, Contractor will submit an EMAC R-2 Form signed by Chief Financial Officer, or designee, accompanied by cost accounting documents and a supporting narrative detailing project activities. Source documents include but may not be limited to: signed time and attendance sheets, vendor receipts, itemized credit card receipts showing purchased goods, and paid invoices. C. Agency Point of Contact The programmatic contact for EMAC is Frederick Frey at MEMA. He may be contacted at or at: [email protected]. The financial contact is E. Scott Gordon of the Maryland Military Department. He may be contacted at or [email protected]. D. Reimbursement of Funds Agency will reimburse Contractor, not to exceed the award amount, for direct costs incurred for the deployment of eligible costs. Agency reserves the right to delay or deny reimbursement if sufficient source documentation is not provided. If the EMAC R-2 Form and accompanying documentation is approved, the Agency will reimburse the local jurisdiction. Reimbursement requests must be submitted to: Maryland Emergency Management Agency 5401 Rue St. Lo Drive Reisterstown, Maryland IV. OTHER TERMS AND CONDITIONS A. Contractor agrees to comply with all federal and State laws and regulations in the execution of these procedures. Signed: Date: 34

145 Support Annex #8: Emergency Operations Center Check Sheets Check Sheet: Emergency Operations Center Representative In the event that an emergency requiring EOC activation exceeds 12 hours in duration, all EOC Representatives will arrange with other qualified personnel to establish a system of relief, such that the maximum shift/tour in the EOC is 12 hours (or a duration directed by the Executive Officer of OEM). EOC Representatives should come with full authority of their agency to make decisions, and all agencies should designate a minimum of 3 representatives. Activation Phase: Check in upon arrival at the EOC. Sign in on EOC white board. Report to Office of Emergency Management staff. Set up your workstation and review your position responsibilities. Determine yo ur resource needs, such as a computer, phone, plan copies, and other reference documents. Establish communications with your parent agency/organization. Ensure WebEOC is operational. Review WebEOC Incident Log. Establish and maintain a position log in WebEOC ( if WebEOC is not available use ICS 214 Unit Log) that chronologically describes your actions taken during your shift. Monitor your assigned telephone in the EOC. Record telephone conversations in WebEOC, as your log becomes part of the official record taken by EOC staff. Be prepared to brief the EOC at regular intervals. During briefings, be concise and to the point to save time. P rovide input for situation reports submitted at pre-determined intervals. Notify Director or Executive Officer if you need to leave the EOC. 35

146 Dem obilization Phase: Complete all required forms, reports, and other documentation. All forms should be submitted to the Planning/Intelligence Section, as appropriate, prior to your departure. Be prepared to provide input to the after-action report. Copy / Paste your Position Log onto a Word Document, save in My Documents" Deactivate your assigned position and close out logs when authorized by the EOC Director. *Do not turn off the computer* If another person is relieving you, ensure they are thoroughly briefed before you leave your workstation. Clean up your work area before you leave. Leave a forwarding phone number where you can be reached. 36

147 Check Sheet: Responsibilities of OEM Staff Responsibilities The Office of Emergency Management is responsible for activating the Emergency Operations Center (EOC) at the appropriate level and taking actions to prepare for EOC operations. Response Actions Notify and brief all Office of Emergency Management staff. Determine incident objectives/strategy and incident staffing needs in conjunction with key community officials. Notify the County Executive or his designee. Activate Emergency Alert System if needed. Review appropriate section(s) of the Emergency Operations Plan and utilize corresponding checklist(s). Notify EOC representatives to report to the EOC or to send a designee in their place (Dialogics, telephone from notification list, and/or fax). Notify Public Information Officer to report to the EOC. Notify RACES Officer to report to the EOC. Open an incident in Anne Arundel County WebEOC. Notify MEMA through State WebEOC and/or telephone that EOC is activated. Develop and distribute an EOC Action Plan from templates. Post in WebEOC. Set up all EOC equipment and ensure full functionality of: o o o o Christie Screens Laptops Video Teleconferencing in conference rooms Auditorium (if needed for press) Update Anne Arundel Alert web pages. Change OEM voice mail recording to appropriate activation level. Request PIOs to include EOC information on county 2222, 4000 and 7000 telephone numbers. 37

148 Ensure ample supply of office supplies. o o o ICS forms Telephone Message forms Office supplies Coordinate with designated County staff and volunteers to staff the Emergency Information Network (phones). Request Computer Aided Dispatch (CAD) staff from Fire Department and Police Department communications if needed. Contact Finance and request an event cost code for the incident if needed. Keep logs of all actions taken. 38

149 Check Sheet: EOC Direction and Control Responsibilities The local official responsible for direction and control of response to an incident, including EOC activation, is the Anne Arundel County Director of Emergency Management. Response Actions Receive notification of emergency. Assess situation and determine whether EOC activation is necessary. Determine incident objectives/strategy and incident staffing needs in conjunction with key community officials. Open EOC and ensure that community officials are informed to report to the EOC or to send a designee in their place. Review Common Responsibilities for EOC Personnel. Ensure that EOC supplies and equipment are in place, sufficient, and functional. Ensure safety and security of EOC facilities and staff. Approve and authorize implementation of the Incident Action Plan (IAP) if required. Ensure planning meetings are scheduled as needed. Ensure EOC staff are briefed regularly on status of the emergency. Oversee community response actions. Keep logs of all actions taken. Keep MEMA administrator apprised of emergency situation by posting Situational Reports at requested intervals. Authorize release of public information to the media via the Public Information Officer. If local/mutual aid resources are exhausted or are expected to be exhausted, consider declaration of a local State of Emergency in conjunction with chief elected officials. Ensure that the MEMA Regional office is informed of any declaration of a state of emergency. Route any unmet emergency needs through the MEMA administrator. Order demobilization of the EOC when appropriate. Ensure that the EOC is secure. 39

150 Check Sheet: Local Damage Assessment Planning Requirements Event Assign Damage Assessment Coordinator (Inspections and Permits). Establish Damage Assessment Team Representatives and supervisors. Provide Just in Time/review training to the Damage Assessment Team. Establish a safety message to include the proper personal protective equipment and injury notifications. Establish accountability for all Damage Assessment Teams; Teams are consist of a minimum of 2 personnel (no one will be permitted to work alone). EOC activates and initiates support to the response and recovery activities. Conduct initial surveys of damages/needs during and immediately following response. Gather the Team Assessment forms and summarize for FEMA assistance application and PIO information. Assess needs and ascertain damages in accordance with Public Assistance thresholds and Small Business Association (SBA) Requirements. This may include SBA Damage Assessment Teams. Request MEMA/Local Damage Assessment Team(s) deployment. Requesting Preliminary Damage Assessment (PDA) Anne Arundel County Director of Emergency Management notifies the Department of Public Works (DPW) and Inspections and Permits of emergency situation and status. The Director of Emergency Management should ensure that Inspections and Permits and DPW work together, and subsequently provide information and assistance to the Preliminary Damage Assessment Team (PDA) consisting of County Inspections and Permits and/or Small Business Administration (SBA) and/or MEMA and/or FEMA. The Director of Emergency Management should keep the social services/community Services agencies abreast of the Individual Assistance (IA) programs. PDA Team must be able to apply their information for GIS usage. o Demographic information o Income o Renters vs owners o Special needs o Elderly o Business o Critical infrastructure o Capture economic impact of damaged area (includes unemployment, loss of revenue, etc.) List of damaged sites and facilities for Public Assistance and/or private homes and businesses for Individual Assistance (arranged from greatest to least damage). Establish a Disaster Recovery Center (DRC) so that insurance companies, FEMA individual assistance, Small Business Administration, Department of Social Services, etc. can convene to discuss damage in various neighborhoods and address the needs presented in the PDA. 40

151 Check Sheet: Evacuation Responsibilities The Director of Emergency Management and the Incident Commander are responsible for providing for an orderly and coordinated partial or total evacuation of the community should the need arise. Emergency Support Functions (ESF) 1- Transportation, 5-Emergency Management, and 6- Mass Care and Sheltering will be activated in the case of an evacuation. Response Actions Determine area to be evacuated by readily identifiable boundaries, such as streets or landmarks. Choose evacuation routes. Supplement as needed to expedite movement of populations. Identify traffic control points that will need law enforcement control to facilitate efficient evacuation. Supplement as needed to expedite movement of populations and prevent bottlenecking. Coordinate evacuation actions with ESF 6- Mass Care and Sheltering to ensure shelters are operational and all public messages are coordinated. The Director of Emergency Management shall identify shelter sites and coordinate with the ESF- 6 Mass Care and Sheltering team to support the shelter(s). Coordinate with law enforcement to provide security around the perimeter of the evacuated area. Personal Protective Equipment may be required. Notify MEMA of the planning or implementation of an evacuation. Public notification through the EAS, via MEMA/MJOC, and from the sirens/public announcement systems of on-site responders vehicles. Identify appropriate EAS message. Refer to the list of pre-written EAS messages in the SOG Basic Plan. o The population to which the EAS pertains should be identified. o Geographical landmarks should be provided so that the evacuees are aware that the EAS message pertains to them. o Identify the threat. o Identify necessary actions to be taken by the evacuees. o Identify shelter location. o Identify where further information can be obtained. o Identify an emergency procedure for those who cannot self-evacuate. Options are sheltering-in-place and calling to request assistance. o Identify if pets are permitted and at which shelter. 41

152 Conduct evacuation. Consider the following: o Permanent residents. o Transient populations. o Special populations. o Animals (both companion animals and livestock). If possible, provide door-to-door checks to confirm completeness of evacuation. Inspect the evacuated area to determine feasibility of re-entry. Law enforcement must control, through check-points, the re-entry. Issue the all-clear via the PIO, JIS, and the shelters. Determine if the returning evacuees will need further support from the OEM. 42

153 Check Sheet: Volunteers Overview The recruitment and/or assignment of volunteers (OEM is liaison to the Volunteer Center) is a separate task from donations management, which is mainly conducted by Adventist Community Services and Central Services. These tasks require separate supervisors/directors/staff. Checklist of Responsibilities- In working with volunteers, OEM should complete the following tasks: Maintain and provide listings of OEM volunteers for Dialogics (Volunteer Coordinator performs this). When the EOC is activated, request for volunteers via the VMC if needed. When the EOC is not activated, requests would likely be made via the PIO. Encourage volunteers to directly contact the Volunteer Mobilization Center (VMC). Participate in After-Action process along with the Volunteer Center. Donations: In dealing with donated goods, OEM along with Adventist Community Services and Central Services should complete the following task: The Director of Emergency Management requests that Central Services and/or Adventist Community Services open a Donations Warehouse. 43

154 Check Sheet: Anne Arundel County Assets During a Severe Weather Event Responsibilities Every County employee plays an important role in ensuring that the County s facilities, personnel, and resources are prepared to meet the challenges of a severe weather event. The ability to meet the needs of our citizens and employees during a major weather event depends on advanced preparation. The purpose of this form is to provide guidance to ensure that personnel and resources are well prepared to handle the event. Response Actions G eneral Steps: Check to ensure that fuel cards are in every vehicle. Top off all fuel tanks on apparatus (including generators). Check all spare gas cans for generators, pumps, etc. Check for adequate supply of road flares/traffic cones. Check level of above ground fuel storage tanks. Check to ensure all roof drains and down spouts debris. Check outside basement floor drains, etc. are open and not blocked by leaves or other Ensure all spare radio batteries are maintained in a full state of charge. Ensure that all hand-lights are maintained in a full state of charge. Check operation of station emergency lighting (if equipped). Contact incoming personnel and advise them to prepare for the event: o Bring an extra supply of dry clothing. o Bring a supply of non-perishable food that does not require cooking. o Make arrangements to ensure that their families are prepared for the emergency. Ensure a 72 hour supply of emergency drinking water. Check gas grill- if facility is equipped with gas grill, it may become the only means available to cook or warm foods. During severe storms, facilities may become temporary shelters for stranded motorists/travelers. Supervisors shall develop plans on how to accommodate stranded individuals until they can be transported to an open shelter. 44

155 Test operation of building generators: o Check fuel tank levels. o Check all fluids. o Check battery terminals. o Test operation (run for 30 minutes). S now/ice Weather Event: Check snow chains and spreaders. Check operation of automatic snow chains (if equipped). Place spare shovels on vehicles if possible. Place sand/salt bags on vehicles. Instruct personnel to drain vehicle air tanks daily and after each dispatch in below freezing weather. Check level of heating oil tanks- ensure enough oil is present for at least 5 days of operation. Check operation of manual and two wheel to four wheel drive vehicles. Units equipped with snow plows shall install snow plows and ensure plows are operating properly. H eavy Rain/High Winds and Flooding Events: Check chain saws: o Operation of saw o Chain (sharpness) o Spare chain o Gasoline/oil mixture Check operation of all portable pumps (actually attempt to pump water from trash can or some other type of container) o Check gasoline pumps for operation. o Check electric pumps for operation. o Check all fittings/hose/other needed accessories to operate pumps. o Check spare gasoline cans for pumps. 45

156 Check Sheet: Severe Storm Warning Response Actions Sou rce of Notification: o NAWAS to Fire Communications relayed to OEM. o Direct from NAWAS in EOC. o Relayed from MEMA by ECOMM, , or fax o Via weather channel in EOC o Other Verification: o Verify that the Watch or Warning includes Anne Arundel County. o Time forecast for Watch or Warning affecting the County to begin. o Date/time the Watch or Warning to end. Identify type of Storm ( check): o Thunderstorm o Tornado o Wind Storm o Lightening o Winter Storm o Ice Storm o Snow Storm o Hurricane Notify the following Groups of the Warning status via Dialogics: o County Executive o Departmental directors o Child Care Centers o EOC Activation Level 2 o EOC Activation Level 3 o EOC Activation Level 4 o FYI EOC Activation o EOC Stations o OEM Staff o Primary EOC Reps o Races Personnel o Senior Centers o Volunteers Notify the following Groups via telephone calls: o Fire Communications (Fire Dispatch Supervisor) o Police Communications (Police Dispatch Supervisor)

157 Public Notification: Confirm that Advisory/Watch/Warning is being broadcast by local radio stations o WNAV o WBAL Other Agencies/Individuals to contact in the case of severe storm emergencies: o MEMA o National Weather Service (NWS) o BGE o Public Information Officer o RACES o American Red Cross Damage Assessment/Reporting and Assistance Requests: Retain a record of all damage reports or requests for assistance. In taking reports and requests, obtain the following information: o Name of who is calling (name, address, phone number) o What occurred o Where (street address or nearest intersection) o When (time of occurrence) o Injuries or fatalities involved o Assistance needed Event Log: o Maintain an event log during incident for use in the After Action Report and for legal purposes. o Collect damage reports and major response/cost information from police, fire, the Department of Public Works, etc. o Retain all records. 47

158 Check Sheet: Flood Warning Responsibilities Flood Warnings are set by the National Weather Service. They are usually preceded by a Flood Watch. Please address the below action items on the check sheet and check off as completed. Response Actions Source of Notification: o NAWAS to Fire Communications relayed to OEM. o Direct from NAWAS in EOC. o Relayed from MEMA by ECOMM, , or fax o Via weather channel in EOC o Other Verification: o Verify that the Warning includes Anne Arundel County. o Time forecast for Watch or Warning affecting the County to begin o Date/time the Watch or Warning to end. o Notify the following Groups of the Warning status via Dialogics: o County Executive o Departmental directors o Child Care Centers o EOC Activation Level 2 o EOC Activation Level 3 o EOC Activation Level 4 o FYI EOC Activation o EOC Stations o OEM Staff o Primary EOC Reps o Races Personnel o Senior Centers o Volunteers Notify the following Groups via telephone calls: o Fire Communications (Fire Dispatch Supervisor) o Police Communications (Police Dispatch Supervisor)

159 Emergency Plans: Review the following plans for notification actions required when a Flood Warning is enacted. o Debris Assessment for Localized Events (DALE) o ESF 14: Debris Management o Lake Waterford Dam Flood Warning Plan o Emergency Action Plan- Brighton Dam o Emergency Action Plan- Duckett Dam o Emergency Action Plan- Shipley s Choice Dams o Emergency Action Plan- Chartwell Country Club Public Notification: Confirm that Advisory/Watch/Warning is being broadcast by local radio stations o WNAV o WBAL Consider the following Flood Response items with other agencies: o MEMA o National Weather Service o RACES o American Red Cross Damage Assessment/Reporting and Assistance Requests: Retain a record of all damage reports or requests for assistance. In taking reports and requests, obtain the following information: o Name of who is calling (name, address, phone number) o What occurred o Where (street address or nearest intersection) o When (time of occurrence) o Injuries or fatalities involved o Assistance needed o When necessary, prior to a Damage Assessment Team, damage may be verified by the Police Department or Fire Department. Event Log: o Maintain an event log during incident for use in the After Action Report and for legal purposes. o Collect damage reports and major response/cost information from police, fire, the Department of Public Works, etc. o Retain all records. 49

160 Check Sheet: Terrorist Incident Response Date Completed: Time Completed: Response Actions Source of Notification: o Police Communications o Fire Communications o MJOC o Other (specify) Verification (Not Info, but Intel): o Verify address/location of incident: o Type of Incident: Threat How it was received Estimate validity of threat o Actual Incident: Nature of incident and scope o Type of weapon/agent used o Staging area o Number of casualties o Number of deaths Security Considerations o Does the nature of the attack indicate increased danger to specific types of facilities? Yes Some None o Does nature of attack indicate increased danger to certain County officials? Yes Some None o Should security for Police, Fire Communications and the EOC be considered? Yes Some None o Should security be increased for other County facilities based on the nature of the threat? Yes Some None Declaration of State of Emergency: Does the incident warrant a Declaration of a State of Emergency? If yes: County Executive Maryland Governor 50

161 Response forces and resources: Via Incident Commander or MJOC o Request made for mutual aid from surrounding jurisdictions o Maryland Department of Environment notified o Maryland State Police notified o Request made for National Guard forces o State Medical Examiner notified o Coast Guard Public Information: o Release Emergency Alert System message(s) o Establish a Joint Information Center o Establish on-site Public Information presence o Designate on-site media area Event Log: o Documentation of incident Regular Situation Reports o Documentation of costs o Situational Reports made to MEMA and copied for your documentation o Retain all records at least 7 years 51

162 Check Sheet: Laurel-Brighton Dam/Duckett Dam Emergency Response Actions Source of Notification: o By telephone from WSSC Operations Center o By telephone from PG County Operations Center o By telephone from the Fire Department Central Alarm o By telephone or ECOMM from MEMA o Other (identify) Notify the following Groups of the Dam Failure via Dialogics: FOR IMMINENT OR ACTUAL DAM FAILURE: o County Executive o Departmental directors o Child Care Centers o EOC Activation Level 2 o EOC Activation Level 3 o EOC Activation Level 4 o FYI EOC Activation o EOC Stations o OEM Staff o Primary EOC Reps o Races Personnel o Senior Centers o Volunteers Notify the following Groups via telephone calls: o Fire Communications (Fire Dispatch Supervisor) o Police Communications (Police Dispatch Supervisor) o Department of Public Works Highways (Emergency Dispatch number) Public Warning and Information: o Make decision regarding EAS activation. Activated? yes no Date/Time o Joint Information Center Established? yes no Date/Time Roads to be monitored for high water and/or closing: o Route 198 (Laurel/Ft. Meade Rd) at River Crossing o Brock Bridge Rd. at River Crossing o Meyers Station Road at River Crossing o Baltimore-Washington Parkway o Intersection of Rt. 3 and Rt. 450 (Pigeon House Corner) o Patuxent River Rd. (South of Rt. 450) o Route 4 at River Crossing 52

163 Facilities to monitor for possible flooding: o Laurel Race Track o Barbersville Trailer Park o Suburban Airport o Maryland City Park (number of Community Parks Coordinator) o Trails and Trailer Park (Davidsonville) o Maryland Manor Trailer Park o Patuxent Mobile Estates o Jug Bay Wetlands Sanctuary (this is County staffed) o Parkway Village Mobile Homes Begin warning calls to all residents in the call file. Damage Reporting: Retain records of all damage reports. In taking damage reports, attempt to get the following essential information: o Identity of caller o What happened? o Where? (Street address and nearest intersection) o When? (Time of occurrence) o Anyone injured or fatalities involved? o What assistance is needed? o Note: calls for police, fire or ambulance should be told to call 911 Event log/after Action Report o Maintain event log during incident for use in After Action Report and for legal purposes. o Collect damage reports and major response/cost information from Police, Fire, and the Department of Public Works. o Prepare written report. o Retain all records for file. Miscellaneous: o Ensure barricades are ready to post at Brock Bridge Rd, Governors Bridge Rd, and Patuxent River Rd. South of Rt. 450 o Notify Police and Fire if Patuxent River Rd. at 450 is going to flood and determine alternate access for emergency vehicles. o Notify Anne Arundel County Public Schools if bus routes will be affected 53

164 Check Sheet: Tropical Storm/Hurricane Response Responsibilities The following items are to be considered in planning for and responding to Tropical Storm/Hurricane watches and warnings. This list is not intended to be all-inclusive and will need to be augmented by actions required based on the specific scenario that develops. TROPICAL STORM/HURRICANE (name): Track began: Date Time WATCH set for area including Anne Arundel County: Date Time Response Actions Notification: At setting of WATCH, conduct notification of designated representatives of County departments/agencies. WATCH notification completed: Date Time At the call of the Director of Emergency Management, convene a planning meeting at the EOC to assess the degree of threat posed by the storm and begin preparedness actions. Planning meeting convened: Date Time At setting of WARNING, notify designated representatives of County departments/agencies of time of EOC activation. EOC activated: Date Time Director of Emergency Management makes notifications to County Executive and other senior elected/appointed officials. WARNING notification completed: Date Time At activation of the EOC, the Director of Emergency Management notifies the Director of MEMA, and begins situational reports to the State EOC. 54

165 ACTIONS TO BE INITIATED DURING TROPICAL STORM/HURRICANE WATCH PERIOD: Begin Public Information program to alert the public of the approach of a storm and what precautions to take. Include information on: o Emergency food, water, and medical supplies. o Preparations for evacuation: what items to take to a shelter o Preparation for safety of pets/animals o Securing of items that become hazards in high winds o Securing of boats. Issue appropriate warning to marinas and boat owners on approaching storms Issue warnings to mobile homes Issue warnings to campground managers Issue warnings to homeless organizations Issue warnings to homeless organizations Select site for Media Center Designate personnel to staff the Emergency Information Network telephone lines and prepare to activate lines when required. Notify American Red Cross and Anne Arundel County Public Schools of anticipated shelters to be opened. Request that the Department of Public Works check anticipated evacuation routes for road construction or repair that would impede the flow of traffic. Obtain information from the Department of Aging on special needs persons in areas likely to evacuate. Request that Central Services begin preparations for procurement of emergency supplies for shelters in coordination with Anne Arundel County Public Schools and American Red Cross. Request that Inspections and Permits designate damage assessment teams and provide names and contact information to the EOC. Anne Arundel County Police Department should coordinate with Maryland State Police, Bay Bridge Toll Police, and Police officials in adjacent jurisdictions concerning traffic control on evacuation routes to/from the Eastern Shore of Maryland. Notify all County departments to request that personnel required to respond on emergency crews do so. Plan to provide time for those employees to secure personal property and arrange for the safety of their families. All County departments should put in place procedures for documentation of storm response costs such as overtime, emergency procurement, expenditures of materials from inventory, etc. so that costs can be recovered in the event of a Presidential Declaration of Emergency. Request that all departments put all possible vehicles in operating status and top off with fuel. All departments/locations test/prepare emergency generators for operation and top off generator fuel tanks. The Department of Public Works (DPW) should pre-position equipment needed for road clearing and debris removal. Request that Animal Control designate animal boarding sites for shelters being opened. Contact large construction sites to warn of expected wind conditions and request materials be secured. Anne Arundel County Public Schools should announce plans for school closings to the public. Office of Personnel makes recommendations regarding the closure of County government offices. Notify any special events officials of pending storm (example: Boat Shows, Renaissance Festivals, County Fair, etc.) Coordinate with the City of Annapolis regarding preparations being taken by the City Government. 55

166 ACTIONS TO BE INITIATED DURING TROPICAL STORM/HURRICANE WARNING PERIOD: Establish time to open designated shelters and begin voluntary evacuations for mobile homes and flood prone locations. Set up locations for buses/vans to pick up persons who require transportation to shelters. Activate school buses to provide transportation from evacuation areas. Determine if the County Executive will issue a Declaration of Emergency for Anne Arundel County. If required, order evacuation based on anticipated storm surge/wind speeds (this requires that the Governor declare a State of Emergency). Issue guidance to the public regarding safe sheltering-in-place prior to the arrival of hurricane force winds. Activate EAS to advise the public of evacuation routes/shelter locations. Deploy police and fire units to notify those in affected areas of voluntary evacuation orders. Establish traffic control on designated evacuation routes. Ensure that police units establish security of evacuated areas. Consider the establishment of a curfew for certain areas if there are security concerns. Announce school closing(s): For shelter facilities and for general school population. Request that the Department of Public Works (DPW) designate debris removal crews/equipment and specify locations for debris disposal. Request that DPW provide information to the public in debris removal. Determine wind speed when public safety crews will suspend operations and issue orders for public safety crews to seek safe shelter. Coordinate with City of Annapolis to verify response actions taken by Annapolis City Government. Announce governmental office closures. ACTIONS TO BE TAKEN/CONSIDERED IMMEDIATELY FOLLOWING PASSAGE OF TROPICAL STORM/HURRICANE: Begin clearance of debris from roads to allow for emergency vehicle access. Begin damage assessment information collection. Conduct search and rescue operations in areas of heavy damage. Begin restoration of essential utilities: electricity, water, telephone, and other communications systems. Begin potable water distribution. Set up emergency feeding sites for dislocated population and emergency workers. Department of Health (DOH) provides public information on possible health threats and appropriate prevention measures. Estimate time that shelters will need to remain open and consider additional emergency housing needs. Communicate damage assessment information to the State and request assistance required through State/Federal channels. Establish control of emergency workers/relief workers coming into the area. 56

167 Establish appropriate safeguards for business activity and assist essential facilities, such as grocery stores, to re-open. Assign restoration priorities in terms of which businesses to assist with restoration actions. Establish emergency health services if required in addition to health services in shelters. Determine if a curfew is required and if so, issue an order to implement curfews for specific areas. Take appropriate action to curtail or prevent looting of damaged business or residential property. Continue the dissemination of public information to keep the public informed of events. Provide relief for emergency workers. Provide long term staff rotation in the EOC. Arrange emergency fuel delivery to those facilities operating on emergency generators. Issue re-entry instructions for evacuated areas. Establish control for areas when re-entry is permitted. Prepare and issue regular situational reports to the State EOC to advise of conditions in Anne Arundel County. 57

168 Check Sheet: Actions to be Considered for Long-Term Recovery Operations Emphasize the restoration of community routine as soon as possible, to include: reopening of essential businesses such as grocery stores, banks, gasoline stations, etc. Reopening of schools as soon as possible, and provisioning of emergency housing for individuals in shelters. Update damage assessment and human needs assessments. Report information to State and Federal authorities. Coordinate volunteer activities and set priorities for volunteer groups. Clear evacuated areas as soon as possible for re-entry. Determine safety and sanitation adequacy for re-entry. Establish Disaster Recovery Centers (DRCs) for individuals who need to apply for assistance. Provide detailed damage assessment information (via prescribed MEMA Damage Assessment forms) to MEMA and FEMA. Designate team of departmental representatives to work on documentation of emergency response costs to submit to MEMA, Inspections and Permits, DHMH, FEMA and HUD. Update OEM plans to reflect experiences and vulnerabilities evident based on the storm. Coordinate recovery operations with the City of Annapolis. Identify historical sites for immediate preservation (salvage when you can) and then consider future restoration efforts. Coordinate recovery with Planning and Zoning, and formulate long range goals. Incorporate recovery with proactive mitigation efforts. Combine Mitigation Grants with Public Assistance Grants on some projects (in an effort to couple restoration with preventative measures). 58

169 Emergency Support Function #6 Sheltering and Mass Care Primary Agency: Department of Social Services (DSS) Supporting Agencies: Aging and Disabilities, Department of American Red Cross Animal Control Anne Arundel County Emergency Management, Office of (OEM) Anne Arundel County Public Schools (AACPS) Central Services City of Annapolis Office of Emergency Management City of Annapolis Police Department Constituent and Community Services Department of Health and Mental Hygiene (DHMH) Department of Human Resources (DHR) Fire Department Health, Department of (DOH) Maryland Institute for Emergency Medical Services Systems (MIEMSS) Maryland National Guard Maryland Emergency Management Agency (MEMA) Police Department Public Information Office (PIO) Radio Amateur Civil Emergency Services (RACES) Recreation and Parks Voluntary Organizations Active in Disaster (VOAD) Volunteer Center for Anne Arundel County I. Introduction A. Purpose: 1. To describe organizations, procedures, and responsibilities for providing reception centers (for out-of-county evacuees traveling through Anne Arundel County in search of more permanent shelter at an alternate destination) and mass care shelters (temporary housing in the County) for victims of an emergency or disaster. B. Scope: 1. Mass Care and Sheltering support includes providing temporary shelter, basic medical care (first aid), food and water to victims and their families, and assistance with reuniting families. 2. The scope of operations could include administering basic medical care and arranging for transfer of victims with more significant medical problems to hospitals/care facilities, offering counseling to victims, managing temporary shelters and keeping shelter records, serving meals to affected families who are not necessarily occupants of the shelter, and operating a disaster inquiry program. 3. This ESF does not include animal care and sheltering issues. See ESF 16 Animal Protection for information on animal sheltering. 1

170 C. Situation and Assumptions: 1. Situation: a. An emergency may require the evacuation of the County occupants (residents, businesses, tourists) from the affected area. b. A significant, non-local natural or man-made disaster may deny the population access to food and water or deprive them of other basic needs, and could require mass care operations. c. The location and type of facility to be used as a reception center or mass care shelter will vary depending on the nature of an emergency and the size of the evacuated population. Evacuation of individuals from places of employment, businesses, hotels, schools, hospitals, prisons, sporting events, recreational areas, etc. are conducted in accordance with the respective facility s plans and procedures. d. Provisions must be made at each mass care shelter to provide for basic human needs, such as basic emergency medical care and emergency supplies of water and food. Those not housed in public shelters may experience similar needs, and require emergency supplies of food and water. To address the needs of those not in shelters, Commodity Point of Distribution (C-POD) sites may be activated in communities for large scale, long-term emergencies. e. It is strongly encouraged that Anne Arundel County residents make plans proactively with families / friends so they can take refuge in a location other than the shelter(s) if possible. Shelters offer only the basics of water and food, and are very limited in comfort, privacy, entertainment, etc. f. It is highly encouraged that individuals requiring caregivers make prior arrangements to take refuge elsewhere to ensure that they receive the appropriate assistance. The sheltering personnel are limited in numbers and special needs licensing/training. If individuals requiring special needs assistance were to arrive at the shelters, their care givers will be required to stay and attend to them. If the shelter proves to be inadequate for an individual s needs, the Shelter Manager will contact the DSS EOC Rep for assistance and possibly transfer the individual to a more appropriate facility. 2. Assumptions: a. Under emergency conditions requiring evacuation, most evacuees will seek shelter with friends or relatives, leaving a smaller portion of the population to be sheltered in established mass care shelters. b. During local emergency conditions for which there is advance warning, such as floods and hurricanes, many residents in the threatened areas will evacuate their homes before ordered to do so by public officials. c. In large regional evacuations, evacuees may be processed directly at mass care shelters because of the urgency of the situation and to control mass care shelter allocations. d. For small-scale emergencies, decisions and activities may be accomplished near the scene of an incident, after coordination with the Incident Commander. e. Since caregivers for special needs individuals are not always able or willing to remain with those individuals, the Health Department is ultimately responsible for providing medical attention and should be present at registration to determine if there are unattended special needs issues requiring attention. 2

171 f. Close cooperation will be maintained with ESF 11 Food and ESF 16- Animal Protection. g. A significant disaster event may cause injuries to a considerable number of animals, produce physical or biological health issues throughout the affected area, and create a widespread need for medical care and sheltering of animals. h. Companion Animal Shelters (CAS) have to be open with little advanced notice. i. The sheltering and protection of animals is the responsibility of their owner. As needed, Anne Arundel County will support the temporary sheltering of companion animals affected by an emergency (CAS). j. Medical assistance is intended to address only basic ailments. k. Coordinate with ESF 1 Transportation to synchronize shelter opening with evacuations and to provide information to evacuees regarding shelter locations. II. III. Concept of Operations: A. Reception centers may be used as a gathering place for evacuees to provide initial processing. This may include a decontamination site if necessary. These areas will be located along pre-determined evacuation routes and be at a sufficiently distant from the affected areas to provide ease of public access and to preclude possible relocation of the area. B. Guidance, information, and if necessary, transportation as resources and conditions allow may be provided to move the evacuees to an appropriate mass care shelter. Depending on the nature of the emergency, contamination monitoring and decontamination may also be conducted at the reception center. C. Reception centers and mass care shelters will be located a safe distance away from any impacted areas, thereby reducing the possibility that victims would have to be re-evacuated. D. Because of potential shortages of trained and experienced reception center and mass care shelter management personnel, particularly during the early hours of an emergency situation, evacuees may be asked to assist in reception center and mass care shelter management. E. Companion animals will only be accommodated only at a CAS, which in Anne Arundel County is located at Annapolis High School. However, the priority will be to shelter people. A reasonable effort will be extended to identify suitable animal sheltering locations that are proximate to the human shelters. Service animals will not be separated from owners during any phase of evacuation and/or sheltering. Refer to ESF 16 Animal Protection for additional Animal Sheltering information. F. Shelters may be mutually supporting. For example, food may be prepared in one shelter and delivered to others. G. If the normal two-way communications systems are damaged, unavailable or out-ofservice, volunteer amateur ham radio organizations (RACES) will be used to provide communications between reception centers, mass care shelters, and the EOC. Role of ESF 6- Sheltering and Mass Care team in the Phases of Emergency Management A. Awareness: 1. Maintain awareness of direct threats and hazardous situations as they develop and increase in severity so that appropriate proactive measures, such as evacuation, can be considered if necessary. 3

172 B. Mitigation Phase: 1. Pre-plan reception center and shelter locations and conduct surveys to ensure appropriate facilities are identified for mass care that will provide safe sheltering. C. Preparation Phase: 1. All lead and support agencies should train personnel to function in their assigned roles (such as shelter managers and/or shelter staff) as appropriate. 2. DSS should be prepared to request assistance from other agencies and organizations in the case of a large scale disaster, as it may not have sufficient personnel and resources to fully staff a shelter. 3. DSS should determine assistance options (such as ARC and FEMA) in preparation for a major disaster in case additional resources are required. 4. Conduct periodic shelter activation exercises as needed in order to verify shelter procedures and plans. D. Response Phase: 1. The Department of Social Services (DSS), working closely with the American Red Cross (ARC), Anne Arundel County Public Schools (AACPS), the Office of Emergency Management (OEM), Department of Health, Department of Aging and Disabilities, Animal Control and other appropriate State and local departments and agencies will take the actions described below. Additionally, pre-identified non-governmental organizations and voluntary agencies may be asked to support reception and mass care sheltering activities during a period of potential or imminent threat of a disaster or throughout an emergency. The following steps will be taken: a. DSS, ARC, AACPS, Department of Health, Department of Aging and Disabilities, Animal Control along with RACES will provide a representative(s) to the Anne Arundel County Emergency Operations Center (EOC), if activated. b. Open and staff mass care shelters and stock those facilities with food, water, basic first aid supplies, cots, blankets, administrative supplies as needed, and temporary congregate feeding facilities, if necessary. This will require the coordination assistance through the Logistics Section of the EOC. c. Establish and maintain primary and back-up communications with the reception centers, the mass care shelters, and the DSS, ARC, Department of Health, Department of Aging and Disabilities, and Animal Control. RACES will coordinate back-up communications support through the EOC. d. Coordinate with ESF 1- Transportation to establish and coordinate appropriate traffic control measures on evacuation routes to reception centers and mass care shelters. e. Work with the EOC Public Information Officer in the release of emergency public information via the news media, to include the Emergency Alert System (EAS) approved by the OEM. Information may include: 1) Evacuation vs. Shelter-In-Place. 2) Geographical and/or political boundaries of the area to be evacuated. 3) Personal shelter options (relatives, friends, etc.) are encouraged. 4) Evacuation routes (if such routes have been determined). 5) Reception center/ shelter locations. 6) Personal items to be brought to the shelters such as clothing, bedding, medications, essentials, infant needs and pet supplies. 4

173 7) Items prohibited at shelters (weapons, alcoholic beverages, hazardous materials). 8) Pet sheltering availability. 9) Provides mental health support with qualified staff present. 10) The condition and whereabouts of persons in or evacuated from impacted areas. 11) The availability of emergency supplies of food, water, and clothing through C-PODs. f. Assist transportation to mass care shelters for those having special needs as conditions allow and resources are available. g. Assist transportation to mass care shelters for those without transportation as conditions allow and resources are available. h. As time and staffing permit, consideration will be given to alert hotels and motels in neighboring unaffected jurisdictions, so that those facilities can prepare for an influx of evacuees not wishing to utilize the mass care shelters. i. Advise the EOC of the number and condition of the evacuees housed in each mass care shelter. j. Provide food, water, and rest for shelter workers. k. Following a hazardous material or radiological incident, no individual will be allowed entry to a shelter unless contamination monitoring and decontamination have been conducted as necessary. E. Recovery Phase 1. Keep reception centers operating as long as required and continue other mass care activities as necessary. Provide food, water, and medical assistance to the affected population and emergency workers. 2. Arrange for the return of evacuees to their homes as conditions and resources allow, or for the transportation to long-term shelters if in a different location. Long term shelters are those that sustain operations for at least five days. 3. As conditions and resources allow, provide for communications at mass care shelters to permit evacuees to advise family and friends of their whereabouts. 4. Deactivate unnecessary reception centers and mass care shelters. 5. Provide six (6) hours notice to shelter occupants that the shelter will close so that they can arrange alternate lodging and transportation if needed. Unoccupied shelters can be closed at the discretion of the Director of Emergency Management. 6. When a shelter is closed, a sign will be posted on the shelter with a contact number for emergency needs in case someone arrives after it is closed. 7. The needs of a shelter are dynamic. It is not recommended to post fixed dates and times that a shelter will be open. 8. Clean and return shelters to original condition; keep detailed records of any damages. 9. Consolidate reception center and mass care shelter costs and submit these statements to the appropriate authorities for possible reimbursement. 10. Provide family reunification services. 11. Provides mental health support with qualified staff that are present. 5

174 IV. Organization and Assignment of Responsibilities: A. General: 1. The ultimate responsibility for providing reception centers and mass care shelters for displaced citizens rests with the Anne Arundel County Government through the Department of Social Services (DSS). For smaller scale events affecting small groups of individuals (such as a family) arrangements have been made with the ARC to handle these sheltering tasks. Examples of such smaller scale events are individual dwelling fires and flooding, etc. 2. DSS is the lead agency in Anne Arundel County for overseeing reception and mass care activities. They will be supported by many agencies through coordination of the EOC. 3. Department of Aging and Disabilities has been designated as the lead agency in Anne Arundel County for overseeing transportation to reception and/or shelters for individuals with disabilities or those persons without transportation and will assign a Transportation Officer during EOC activations. B. Primary Agency: Department of Social Services (DSS) 1. Assist OEM and the ARC with the development of a list of resources necessary to provide for the needs of those sheltered. 2. With assistance from the OEM and the ARC, identifies supplies of food, water, clothing, medicine, and personal items that can be provided to evacuees at a mass care shelter, as available. 3. Maintains a list of potential reception center and mass care workers who can be called into service at any given time. 4. Provides DSS staff for administration of the reception center(s) and mass care shelter(s). 5. Provides shelter training for those responsible and those identified individuals who are interested in reception center and mass care shelter operations. 6. Registers those housed in mass care shelters. 7. Collects and disseminates information to the EOC and the ARC concerning the condition and whereabouts of persons in, or evacuated from disaster areas and provides assistance in reuniting families. 8. Coordinates with ARC to provide victims with information on how to access web-based system which facilitates the reunion of family members. 9. Coordinates activities with the ARC and other non-governmental organizations (including faith-based disaster relief organizations) that can offer meals and supplies for both victims and workers at mass care shelters. 10. Provides personnel to assist with mass care shelter activities. 11. Assesses social services needs of the affected population, provides services as appropriate and makes referrals to other agencies. 12. Individuals with needs beyond the shelter s capabilities will be referred to the EOC DSS Representative for assistance and/or transfer of the individual to a more appropriate site. 13. Maintains and administers special cold weather plans for services to homeless and coordinates such plans with other county agencies. 14. Provides continuous representation at the County EOC when activated and requested. C. Anne Arundel County Office of Emergency Management (OEM) 1. Reception and sheltering activities will be activated upon the request o the Office of Emergency Management or the County Executive. 2. The Director of Emergency Management notifies the Director of Social Services or designated representative when the EOC will be activated and the decision to activate mass shelter(s). 6

175 3. Coordinates the use of County resources during an emergency, activates and operates the EOC. 4. Identifies areas that may require evacuation and subsequent sheltering of population. 5. Supports and assists DSS in making arrangements with the Anne Arundel County Public Schools for the use of facilities and available equipment, as necessary; 6. Supports DSS and the ARC in developing a list of resources necessary to provide for the needs of those sheltered. 7. Assists DSS and the ARC in identifying supplies of food, water, clothing, medicine, and personal items that can be provided to evacuees at a mass care shelter, as available. 8. Coordinates with all relevant County departments and agencies and nongovernmental organizations to develop procedures to support reception and mass care plans. 9. Maintains a list of facilities in the County which can be utilized as a reception center and/or a mass care shelter. 10. Maintains inventory of shelter equipment on a yearly basis and supplies and coordinates with shelter surveys. 11. Coordinates with officials in adjacent counties when those jurisdictions host Anne Arundel County evacuees in mass care shelters and vice versa when Anne Arundel County hosts their evacuees. 12. Both City of Annapolis and Anne Arundel County Offices of Emergency Management will reciprocate assistance to one another as needed. D. Support Agencies: 1. American Red Cross-Central Maryland Chapter a. Provides supplemental staff and equipment for shelter operations during emergencies, in coordination with DSS. b. Recruits and trains mass care shelter workers, to include shelter managers. c. Provides meals for both victims and workers. d. Provides financial assistance to evacuees for verified emergency needs to include, but limited to prescription medications and supplies in coordination with DSS and the Department of Health. e. May support emergency first aid services at mass care shelters. f. Coordinates with private and government officials to solve unmet needs and reconcile any problems at mass care shelters. g. Provides continuous representation at the County EOC, when activated. h. Coordinates activities with DSS and other non-governmental organizations (including faith-based disaster relief organizations) that can offer meals and supplies for both victims and workers at mass care shelters. 2. Anne Arundel County Public Schools (AACPS) a. Supports DSS and the OEM in assisting in the development and maintenance of a list of facilities in the County that can be utilized as reception centers and mass care shelters. Supports and assists DSS in making arrangements for the use of facilities, available equipment, and food supplies when requested, including support of custodial staff and cafeteria staff. b. Provides personnel to assist in reception center and mass care shelter activities. c. Provides close coordination with the shelter manager on duty and the school facility personnel, including the kitchen staff, when a school facility is used for as a mass care shelter. 7

176 d. Provides continuous representations at the EOC when shelters are activated. 3. Recreation and Parks a. Provides personnel to assist with mass care sheltering activities if needed. b. Provides drivers to transport staff to shelters as well as patients to dialysis. c. Provides childcare activities such as access to games at the shelter upon the shelter manager s request. d. Provide the land where tent city shelters are set up. This could be a large scale or localized event in which Recreation and Parks land is utilized for tent cities. e. Childcare division of Recreation and Parks will provide childcare for EOC personnel and responders during an emergency situation. This includes healthy children from kindergarten to middle school. f. Coordinate with the shelter manager. g. Provides four wheel drive vehicles and drivers in inclement weather. 4. Department of Aging and Disabilities a. The Transportation Officer arranges transportation from reception centers to mass care centers for those with no transportation. b. The Transportation Officer assists the elderly, disabled, and other persons with special needs in getting to a reception center or mass care shelter. c. With assistance from the OEM, develops and maintains a list of its senior center facilities which can be utilized as a mass care shelter. d. With direction and training from DSS and the ARC, develops and maintains a list of potential reception center and mass care volunteer workers (senior citizens) who can be called into service at any given time. Assists in identifying volunteer staff for administration of the reception center(s) and mass care shelter(s). e. The Department of Aging and Disabilities will provide staff consisting of Nurses, Case Workers and general staff to assist in the event of large evacuations. f. Assist in identifying individuals who are interested in reception center and mass care shelter operations training, coordinates with DSS and the ARC to get these individuals enrolled in such training, including "shelter manager" training. g. Provides continuous representations at the EOC when shelters are activated. 5. Department of Health (DOH) a. Department of Health provides staff, to include principally nurses, but may also include non-nursing staff, to assist and support DSS and ARC personnel at reception centers and mass care shelters, as needed. b. Coordinates with mental health agencies to provide mental health support for evacuees and shelter workers. c. Upon request, provides a program of crisis counseling and/or mental health support for disaster victims at shelter facilities. d. Provides continuous representations at the EOC when shelters are activated. e. Coordinates with the ARC in determining which replacement medications are needed. 8

177 6. Constituent and Community Services a. The Office of Community and Constituent Services provides the direct link between the County Executive and the citizens of Anne Arundel County. b. Constituent and Community Services will serve as an extra resource for OEM to relay information in the case of an emergency. c. The link between the County Executive and the County citizens is primarily electronic ( ) and call-down lists. 7. Animal Control a. Provides staff to support the sheltering of pets at CAS as resources permit. b. Provides transportation for pets as needed. c. Provides representation at the EOC upon request. 8. Police Department (Anne Arundel County) a. Provides security and law enforcement for reception centers and mass care shelters when applicable. b. Provides traffic control during movement to/from reception centers and mass care shelters when applicable. c. Provides communications for reception centers and mass care shelters through mobile units, until RACES communications is established. d. Provides information to the EOC regarding security of evacuated areas and assists in determining a re-entry strategy. e. The City of Annapolis Police Department will act as a mutual aid option and provide security assistance at shelters if requested. 9. Fire Department a. Surveys reception center and mass care shelter sites for fire safety, as needed. b. Provides advice on fire security during operations. c. Provides first aid teams to reception centers and mass care shelters. d. Directs the Fire Marshal Office to ensure Life Safety Codes are adhered to when an extended stay is anticipated at mass care shelters. e. Provides fire protection. 10. Anne Arundel County Radio Amateur Civil Emergency Services (RACES) a. Provides communications support between reception centers, mass care shelters, the EOC, and anywhere else as needed. b. Provides continuous representations at the EOC when shelters are activated. 11. PIO a. Work cooperatively with the DSS PIO in an advisory capacity to ensure that information releases are consistent with the objectives of emergency management. b. Coordinates the issuance of all emergency public information releases with appropriate federal, state, and local officials. c. Assure notification to the public concerning the situation via multiple news media such as Emergency Alert System (EAS), reverse 9-1-1, JIS, etc. d. Provide detailed geographical and/or political and/or zip code boundaries of the areas to be evacuated. e. Prior to a foreseeable disaster (e.g. impending weather event) encourage the public to seek private shelter options, such as staying with relatives, friends, etc. 9

178 f. Provide the location of the shelter(s) and the following information: 1) Companion Animal Shelter (CAS) abilities. 2) Recommended items to bring to the shelter, such as personal emergency kits, medicines, infant needs, pet needs, etc. 3) Advise the public of items that are prohibited at shelters such as such as weapons and alcohol. 4) Disseminate the message that persons who require assistance should be accompanied by their caregiver. g. Monitor media outlets to ensure that information provided to the media is reaching intended audiences. h. Monitor media outlets for unmet needs of citizens. 12. Volunteer Center for Anne Arundel County a. Upon the request of the Office of Emergency Management, the Volunteer Center for Anne Arundel County (Volunteer Center) may be asked to activate a Volunteer Mobilization Center (VMC) to coordinate the registration and the referral of spontaneous, unaffiliated volunteers to requesting registered governmental and nonprofit agencies. b. A VMC will be activated if the need for disaster volunteers cannot be managed through normal Volunteer Center for Anne Arundel County operating procedures. c. A VMC may be activated at the offices of the Volunteer Center for Anne Arundel County, or in a location identified and deemed appropriate by the County and the Volunteer Center. d. The Volunteer Center for Anne Arundel County will collect information about volunteer assignments from the Emergency Operations Center and from agencies requesting volunteers. Potential volunteers will be directed (in person or via phone and/or link) to a contact at the agency needing volunteers. e. The Volunteer Center for Anne Arundel County will collect general information from potential volunteers to determine time availability, general interests, and location preferences. However, the Volunteer Center for Anne Arundel County makes no agreement with the volunteer on final volunteer assignment. f. Volunteer screening and reference checks are the responsibility of the accepting agency or nonprofit organization. g. The Volunteer Center for Anne Arundel County will be responsible for the recruitment, training and placement of volunteers needed for operations within the VMC. h. The Volunteer Center for Anne Arundel County shall not manage or supervise volunteers referred to agencies or nonprofit organizations, and shall not be liable or responsible for those volunteers referred outside the VMC. Referred volunteers shall be the responsibility of the accepting agency or non-profit organization. i. The Volunteer Center for Anne Arundel County will not refer volunteers to individuals. j. Neither a volunteer nor an organization is obligated to accept any referral. 13. Maryland Department of Human Resources (DHR) a. Supports Anne Arundel County efforts by assigning personnel from other social service agencies, when requested. 10

179 14. Maryland National Guard (MNG)-when authorized by the Governor a. Transports food, supplies, and equipment to and from reception centers and mass care shelters, upon request. b. Assists in transporting evacuees, including those with special needs, to reception centers and mass care shelters, as requested. c. If necessary, erects tents, establishes and operates field kitchens, provides potable water and establishes temporary morgues. 15. Maryland Emergency Management Agency (MEMA) a. Coordinates the response of State and Federal agencies and nongovernmental organizations outside of Anne Arundel County. b. Notifies the appropriate officials at the regional level of the nongovernmental disaster relief organizations (i.e., Maryland Voluntary Organizations Active in Disaster [which are all part of MDVOAD] network, if appropriate). c. Maintains listings of those facilities suitable as public shelters, to include protection factor, shelter capacity and equipment available, as per the "National Facility Survey " and d. When necessary, requests assistance from Federal Agencies through the Federal Emergency Management Agency (FEMA). e. Receive and process resource requests from local jurisdictions. 16. Maryland Institute for Emergency Medical Services Systems (MIEMSS) a. Coordinates the medical needs of the sheltered population at the State level. b. Assists in the relocation of any displaced persons that require specialized medical care. 17. Central Services Office a. Maintain generators that can be relocated to the necessary shelter facility. b. Move generators to locations as directed by DSS or Incident Commander. c. Maintain a current inventory of support supplies at the Combined Service Support Center. d. Transport supplies stored at the Combined Services Support Center to shelter facilities. V. Plan Development and Maintenance: A. The primary responsibility for coordinating the development and maintenance of ESF 6 Sheltering and Mass Care rests with the DSS Director. B. Support agencies to this ESF will assist DSS in developing and maintaining this ESF. C. An annual review will be conducted on this ESF in accordance with the schedule outlined in the Basic Plan. The revision process will include incorporation of changes based upon emergency incidents, tests, drills and exercises. Any revisions or additions will be submitted using the change submission form (provided in the Basic Plan) to the Anne Arundel County OEM. Updates will be reviewed by OEM during the month of October. 11

180 ESF 6 Support Annex #1: Minimum Mass Care Shelter Requirements A. FACILITIES AND EQUIPMENT 1. Sufficient space for occupants. There may be some initial overcrowding, depending upon the circumstances and time involved, but this should be corrected as soon as possible. In an emergency evacuation situation, capacity should be calculated using 20 square feet per person. In a general shelter, use 40 to 60 square feet per person to determine capacity. 2. Shower facilities for both men and women. 3. Sanitary facilities for both men and women. This includes toilets and toilet paper. 4. Americans with Disabilities Act (ADA) compliant. 5. One or more telephones. 6. Heating, ventilation, and air conditioning (HVAC). However, it should be noted that, depending upon the type of disaster, HVAC may be interrupted for a prolonged period of time. The switch gear required to run the new generators has recently been installed at Annapolis High School, however, the other three primary shelters (Southern High School, Northeastern High School, and Fort Meade) have only minimum emergency lighting should there be a power outage. 7. Lighting. 8. A capability for mass feeding, which includes the preparation and distribution of food. 9. Water. 10. The RACES organization with their radio transmitter and receivers is recommended since telephone systems can be disrupted or overloaded. 11. A commercial radio and TV. 12. Blankets and cots. 13. First aid equipment. 14. Temporary cellular phone tower, if available. B. MANAGEMENT 1. Management of each shelter may involve, but is not limited to, the following: A. Registration. B. Providing regular reception center and mass care shelter status reports to the County EOC. C. Organization of shelter management. D. Keeping shelter occupants informed periodically, by any means, of the situation outside of the shelter. E. Feeding. F. Clothing occupants. G. Sanitation. 12

181 C. ADMINISTRATION H. Make reasonable accommodations to provide for special needs. I. Counseling. J. First aid. K. Pet sheltering- at one shelter (Annapolis High School) 1. Shortfalls in facilities, equipment, or management capacity will be filled as soon as practical. 2. It is important that close communication be maintained at all times with the owners of each shelter for the protection of shelter property and equipment. Certain areas may be declared off limits, if deemed necessary, by the owners. 3. If necessary, State and local law enforcement agencies will coordinate to maintain security and order at the reception centers and mass care shelters. 13

182 ESF 6 Support Annex #2: List of Primary Shelters 1. Meade High School, 1100 Clark Rd, Ft. Meade, MD 2. Annapolis High School*, 2700 Riva Rd, Annapolis MD 3. Southern High School, 4400 Solomons Island Rd, Harwood MD 4. Northeast High School, 1121 Duvall Hwy, Pasadena MD *Note: Annapolis High School is the only shelter currently capable of using back-up power through the use of a transfer switch if/when a generator is delivered. 14

183 ESF 6 Support Annex #3: Shelter-in-Place Procedures Office of Emergency Management Evacuation verse Sheltering in Place: You should add the following supplies to your disaster kit: Plastic sheeting. Duct tape or preferably blue painters tape. Scissors. During a Hazardous Materials Incident Listen to local radio or television stations for detailed information and instructions. Follow the instructions carefully. You should stay away from the area to minimize the risk of contamination. Remember that some toxic chemicals are odorless. If you are: Then: Asked to evacuate Caught Outside In a motor vehicle Requested to stay indoors Do so immediately. Be proactive, make plans NOW with other family/friends elsewhere, so you can go to them later if need be. Shelters may not be comfortable or convenient. Stay upstream, uphill, and upwind! In general, try to go at least onehalf mile (usually 8-10 city blocks) from the danger area. Do not walk into or touch any spilled liquids, airborne mists, or condensed solid chemical deposits. Stop and seek shelter in a permanent building. If you must remain in your car, keep car windows and vents closed and shut off the air conditioner and heater. Close and lock all exterior doors and windows. Close vents, fireplace dampers, and as many interior doors as possible. Turn off air conditioners and ventilation systems. In large buildings, set ventilation systems to 100 percent recirculation so that no outside air is drawn into the building. If this is not possible, ventilation systems should be turned off. Go into the pre-selected shelter room. This room should be above ground and have the fewest openings to the outside. Seal the room by covering each window, door, and vent using plastic sheeting and duct tape or blue painter s tape. As a proactive measure, plastic sheets should already be pre-measured and cut for the windows so that the implementation will take less time. Use material to fill cracks and holes in the room, such as those around pipes. 15

184 Shelter Safety for Sealed Rooms Ten square feet of floor space per person will provide sufficient air to prevent carbon dioxide build-up for up to five hours, assuming a normal breathing rate while resting. However, local officials are unlikely to recommend the public shelter in a sealed room for more than 2-3 hours because the effectiveness of such sheltering diminishes with time as the contaminated outside air gradually seeps into the shelter. At this point, evacuation from the area is the better protective action to take. Also you should ventilate the shelter when the emergency has passed to avoid breathing contaminated air still inside the shelter. After a Hazardous Materials Incident The following are guidelines for the period following a hazardous materials incident: Return home only when authorities say it is safe. Open windows and vents and turn on fans to provide ventilation. Act quickly if you have come into contact with or have been exposed to hazardous chemicals. Do the following: o Follow decontamination instructions from local authorities. You may be advised to take a thorough shower, or you may be advised to stay away from water and follow another procedure. o Seek medical treatment for unusual symptoms as soon as possible. o Place exposed clothing and shoes in tightly sealed containers. Do not allow them to contact other materials. Call local authorities to find out about proper disposal. o Advise everyone who comes into contact with you that you may have been exposed to a toxic substance. 16

185 ESF 6 Support Annex #4: Statewide Mass Care Shelter Strategy Statewide Mass Care Shelter Strategy Objective: 1) Assist local jurisdictions when shelters are overwhelmed 2) Coordinate sheltering among political subdivisions as a result of a regional evacuation STRATEGY PILLAR 1: Proposed Statewide Mass Care Shelter Strategy When the potential or an actual event occurs, MEMA will identify, in cooperation with local jurisdictions, each jurisdiction as a risk county, host county, or resource county. A Risk County is one with the potential or real need for outside assistance to respond and recovery from the event. The event has caused or has the potential to cause significant areas of the jurisdiction to be unsafe for populations and emergency response and recovery workers. A Host County is one that can provide safe locations for shelter of evacuated populations and may provide safe location for staging and housing of response and recovery workers. Host counties may be affected by the event and may require staff and resource assistance to respond and recovery from the event. A Resource County has limited risk or damage to the event and is capable of supporting risk and host counties by providing staff and resources. STRATEGY PILLAR 2: The State EOC will respond to fulfill staff and resource needs of Risk and Host Counties. Risk and Host Counties will be contacted by the State EOC to determine outstanding needs. The State EOC will respond to requests received from Risk & Host Counties in need of support of mass care sheltering. The local emergency manager will notify the Maryland Joint Operations Center Department / State EOC of shelter activation and shelter staff or resource requests. The Maryland Joint Operations Center / State EOC will task resource requests to the Department of Human Resources / ESF #6. Resource and supply needs requested by locals to the State EOC will be tasked to the Department of Human Resources, to manage and fulfill through work with Emergency Support Function #6. The Department of Human Resources will contact Resource Counties to coordinate staff and resources to support Risk and Host Counties. If the Local EOC is activated, DHR will contact the LDSS Emergency Management Liaison at the Local EOC. 17

186 STRATEGY PILLAR 3: If the Local EOC is not activated, DHR will contact the LDSS Emergency Management Liaison and the local emergency manager will be notified of support requests. The State EOC will coordinate with Resource & Host Counties to fulfill requests of staff, resources, and supplies to meet the needs of Risk & Host Counties. Coordination of requests for staff, resources, and supplies to the State EOC will be given to the Department of Human Resources, to manage and fulfill through work with Emergency Support Function #6. STRATEGY PILLAR 4: The State EOC, in cooperation with Risk & Host Counties, will determine if large scale/megashelter (i.e. a college campus) should be opened to provide economy of scale in mass care sheltering of large numbers of people. The local jurisdiction in which the large scale facility is located will be the primary lead for the shelter operation, and the State EOC, via ESF 6 will coordinate to bring in staff, resources, and supplies as necessary to support the host county. 18

187 ESF 6 Support Annex #5: Family Registries and Locators 1) American Red Cross, Safe and Well link. 2) FEMA- National Emergency Family Registry and Locator System. Only during a disaster will FEMA publicize a phone number, per disaster, for persons(s) to register and locate others. Therefore, a number cannot be given at this moment, but must be considered as an avenue later after a disaster. 3) National Center for Missing and Exploited Children, THE-LOST ( ), 19

188 ESF 6 Support Annex #6: Storm Surge Housing Estimates Subject to Flooding- Map 20

189 ESF 6 Support Annex #7: Mass Casualty Incident Family Assistance Centers This information focuses on a College Mass Casualty Incident (MCI). However, the same principles can apply to any mass casualty incident and to the Jurisdiction Having Authority (JHA)/Unified Command/Agency/College/Company handling an incident. Consider this scenario: an MCI occurs at the local college. The media descends upon the campus from every direction. The media is stopped by the police at the entrance, but later walks onto the campus out of sight of the police stationed at the entrances. Individuals on campus are interviewed by the press. Erroneous information is broadcasted based on those interviews. An immediate request for law enforcement assistance is required. Just the task of securing of the perimeter of the campus will require a large staff. Total campus security may prove to be an impossible endeavor, so the secured perimeter should start at the incident site. The Organizational ICS Law Branch should have a Perimeter Division with multiple groups for specific areas. At first, the Joint Information System (JIS) should be utilized and the establishment of a Joint Information Center (JIC) should be announced. Given that the victim(s) identities are unknown at this point, hundreds of students friends, families, staff spouses and colleagues will likely scramble to the campus for information. An Assembly Place in a safe zone should be established immediately and announced to the public via the mass media and to the Incident Commander s Responders (because the responders need to know where to send arriving crowds). The Assembly Place must include private rooms where victims families can be notified and discreetly taken to the Family Assistance Center (FAC). Transportation must be provided and the families must be accompanied. It is of utmost importance that the Incident Commander identify the victims and their disposition is determined immediately. The identified victims Intel must go through the Lead PIO or designee to a point of contact at the place of assembly. All family notifications will be done by trained professionals. A Family Assistance Center (FAC) must be capable of handling victims friends/families, counselors, service providers, etc. A FAC is supposed to serve as a safe haven, a compassion center, and as a private environment intended to allow both deceased and surviving victims family members protection from additional distress as a result of intrusive media and un-credentialed help. In addition to serving as an informational exchange mechanism, the FAC should afford victims and their family members refreshments and access to telephones, including long distance calls. A hotel with meeting rooms and places for families to lodge is ideal. The location should serve as a buffer from the media which could camp in the vicinity. The FAC should be augmented with support from professionally trained, skilled, and experienced mental health counselors and Victims Service Providers. Any College Liaison assigned to the families should be trained for Critical Incident Stress Management (CISM), which includes education of what to say or not to say, the details of what Victims Services are available, what the college offers in terms of help and associated costs, the ICS format of the flow of information, the establishment of the point of contact for all questions and a Lead Person in charge at the FAC. The College Organization and their Liaisons must be cognizant that the first 3 weeks will be intense and all consuming. The Liaisons tasks will require all of their attention and strength. For months following an MCI, their continued intervention may be required. An Incident Action Plan (IAP) should be established by the college in advance listing names and contact methods/numbers of the required Mental Health Providers, Victim Service Providers (local, State & Federal), qualified College Liaisons, etc. This will require proactive long-term planning by the college and the provision of training for those handling an MCI. 21

190 The Lead Person at the FAC should be ready to answer questions such as: where the victims will be taken, if and why an autopsy is required, how to obtain assistance with funeral arrangements, knowing the costs with which the college will assist, etc. The FAC Lead person will assign a point of contact for all liaisons questions. The FAC Lead will establish direct communications with the Unified Command and the PIO for current and direct information. When those directly affected by the MCI and assigned to a Liaison home (such as the living victims, families of victims, witnesses, etc.) are sent home, the Lead FAC person should ensure that the Liaison contact the communities of those affected to assure that CISM will continue there. The costs of lodging, food, travel, funerals, counseling, etc., for all services provided by the Liaison should be established immediately following the MCI. 22

191 Emergency Support Function #7 Logistics Management & Resource Support Primary Agencies: Central Services Support Agencies: Anne Arundel County Public Schools (AACPS) Detention Facilities Information Technology, Office of (OIT) Personnel, Office of Public Works, Department of (DPW) Volunteer Center for Anne Arundel County I. Introduction A. Purpose: 1. To obtain and coordinate supplemental resources and perform logistical operations necessary to support an emergency response or recovery effort or other disaster assistance initiative. This includes effective management of personnel, donated and acquired resources essential to emergency operations, and to conserve the resources available in Anne Arundel County during an emergency. B. Scope: 1. Logistics support includes providing or obtaining goods or services and executing logistical or administrative activities for emergency response operations, as well as coordinating the use of the resources to facilitate an effective, efficient, and appropriate result. 2. Potential operations include, but are not limited to, procuring equipment or supplies from private contractors as well as hiring personnel from the private sector, leasing temporary office space or mobile office units, contracting for printing or photographic reproduction services, and initiating contracting agreements when vendors as needed to address the emergency. 3. The ESF 7- Logistics Management and Resource Support team or its individual members may participate in debris management activities when appropriate and as necessary. For more detail on Debris Management please see ESF 14- Debris Management. C. Situation and Assumptions 1. Situation: a. Anne Arundel County is subject to a variety of hazards. Some potential disaster situations that threaten the County may require extensive logistical management and coordination. Potential situations could occur during a disaster situation that would isolate the county or specific areas of the County and restrict the ability of the County to deliver available logistics support. b. The mission of Central Services is to provide efficient and cost-effective services to County operating departments. This support consists of centralized purchasing, risk management - insurance and safety, facilities (County buildings) maintenance and management, fleet maintenance and management, and real estate management. 1

192 1) Facilities Management Division (FMD) FMD is responsible for the maintenance of 223 County buildings totaling 2.8 million square feet, 11 miles of highway, and the 5 gateways into the County. They are responsible for the cleanliness of 16 buildings. FMD is instrumental in office renovations; moving office furniture and providing front desk evening support at 5 locations. 2) Purchasing Division The Purchasing Division oversees all of Anne Arundel County s purchasing activities, including the procurement card and assets control programs. The Purchasing Agent and his staff approve non-personnel expenditures to assure that agencies meet the Anne Arundel County Code and Charter requirements for competitive bids and quality assurance. 3) Real Estate Division- The Real Estate Division is responsible for the preparation and management of all County leases, identification and disposal of all potential surplus property, and space planning for County Departments. 4) Fleet Administration Division The Fleet Maintenance Division is responsible for the procurement, maintenance and replacement of 300 fire vehicles, 700 police vehicles, and over 3,000 other vehicles and equipment used by County Government employees. This Division has 73 employees who work in three garages. The Fleet Maintenance Division also maintains the County fuel system, which has (16) fully automated fuel sites which dispense over 2.5 million gallons of fuel each year. 5) Risk Management The primary mission of Risk Management is to protect the assets of the County. This is accomplished through a program of safety advocacy, commercial insurance and Self-Insurance with centralized claims management and administration. 6) Additional service: Telephone Information Center where citizens can have questions answered or be transferred to the appropriate department. 2. Assumptions: a. The extent of damage to the public infrastructure of the affected area, in addition to the condition of the transportation network in the area, will influence the strategy or ability to provide support. b. Supplies and equipment will be provided from existing County, Mutual Aid, and State inventories whenever possible. c. Supplies and items of equipment obtained from commercial providers will not be for stockpiling. However, the scope of procurement operations will be consistent with the severity of the event. d. Procurement will be conducted in accordance with County, State, and Federal laws and regulations, including provisions for emergency procurement and no-bid contracting. e. A donations plan exists for Maryland, which can complement the effort to obtain resources under some circumstances. For more detail of donations management operations, please refer to ESF 15 Donation and Non-Governmental Organization (NGO) Management. f. Volunteer groups active in disaster response will provide emergency services such as shelter management and mass feeding when requested to do so by local officials. g. Some community groups and individuals may provide equipment, supplies, manpower, and services during emergency situations. 2

193 h. Resource Tracking is essential to success in extended emergency operations. All County resources, pursuant to the NIMS, are to be classified by kinds and types. Records are to be maintained for expenditures of goods, services and personnel. 1) Critical information about equipment includes whether it is ordered, in route, ready and standing by, dispatched for operations, in transit, functioning, needs servicing (fuel, lubricants, tires) needs repairs or are ready again for dispatch. 2) Information needed to track resources is coordinated through equipment owners, service personnel, repairers, and incident commanders, via the EOC Logistics Section or a Resource Manager, when established. 3) Owners may include, but are not limited to, contractors, regional aid partners, and may include State aid partners (e.g.: MEMAC). II. Concept of Operations A. General: 1. ESF 7 Logistics Management and Resource Support will be implemented upon notification of a potential or actual emergency scenario. Implementing this ESF will be the mechanism for providing Logistics support to other ESFs. 2. As the lead agency of this ESF, Central Services is responsible for providing the coordination of the overall operation of logistical management necessary in an emergency response scenario. 3. The Central Services Officer or his/her designee serves as the Logistics Section Chief in the EOC or at the onsite Incident Command, as directed by the Director of Emergency Management. 4. Local jurisdictions must exhaust their own resources, neighboring and regional resources and then request help from the state. The state will call on FEMA when the state s resources are overwhelmed requesting a presidential disaster declaration after the governor declares a state of emergency. 5. An assessment of the County transportation network will be obtained and the information analyzed to determine the feasibility of accessing existing supply storage locations. 6. Logistics needs and requests will be obtained internally from County agencies, other ESF teams, and Incident Commanders. Logistics needs and requests will be obtained externally from mutual aid requests. 7. Requests will be prioritized, and Logistics will be allocated and deployed in mission assignments, at the direction of the Director of Emergency Management. 8. Contracts with commercial vendors will be initiated to obtain supplies and equipment unavailable in existing inventories or through existing contracts. 9. Missions will be tracked, and resources will be reassigned as they become available for subsequent use. 10. The ESF 7- Logistics Management and Resource Support team will coordinate with the ESF 16- Animal Protection team to maintain a current inventory of animal control resources including facilities, equipment, supplies and personnel. 11. All ESF 7- Logistics Management and Resource Support team members will monitor activities and deployments to ensure the core duties of their respective organizations can continue to be performed. 12. The Incident Commander (IC) is responsible for managing emergency resources at the incident site and shall be assisted by a staff. 13. If the EOC is activated, the IC shall continue to manage emergency resources committed at the incident site. The EOC shall monitor the state of all resources, manage uncommitted resources, and coordinate with the IC to determine requirements for additional resources at the incident site. 3

194 14. If additional resources are required, the IC should coordinate with the EOC to: a. Activate and direct deployment of additional local resources to the incident site. b. Request mutual aid assistance. c. Purchase, rent, or lease supplies and equipment. d. Obtain donated resources from businesses, individuals, or volunteer groups. e. Contract for necessary services to support emergency operations. 15. Services provided by the Logistics Section include, but are not limited to: a. Equipment to support the response and restoration phases to included communication equipment provided by OIT. b. Services that include, but are not limited to: photography, engineering, weather forecasters, geographical information services (GIS), copying, etc. c. All facilities that include, but are not limited to: 1) An alternate location for an agency s essential functions. 2) An Incident Command Post. 3) Sheltering. 4) To augment operations in some other way. d. Requests for specialized services from contractors, that include but are not limited to: 1) Cranes and their rigors. 2) Haz-Mat clean-up contractors. 3) Independent communications companies (Verizon, Motorola, etc.) e. All staffing needs in order to augment the response and recovery phase, when personnel are in demand, through avenues such as: 1) Volunteers. 2) Change of work schedules. 3) Reassignment of personnel not in use. 4) Mutual aid. 5) Prisoners, if necessary (e.g.: debris management). 16. Coordination with the State will be through MJOC via WebEOC, phone, fax, etc. Representatives may meet in either a Joint Field Office (JFO), if established, or a Unified Command post upon establishment. 17. When heavy equipment, construction materials and skilled workforce professionals beyond those available through primary and support agencies listed therein are needed, Baltimore Regional Emergency Assistance Compact (BREAC), MEMAC and Emergency Management Assistance Compact (EMAC) will be utilized to obtain resources. Requirements Contracts are in place for engineering, construction, and inspection services. B. Organization 1. The Central Services Officer or his/her designee in the EOC has the authority to commit all personnel and resources of Central Services and to request the same from support agencies. 2. Order of Succession: In the Central Services Officer s absence or disability, succession of command has been established in the following order: a. Safety and Insurance Manager. b. For remainder of Succession, see Central Services Continuity of Operations (COOP) Plan. 4

195 III. Organization and Responsibilities A. Primary Agency- Central Services 1. General Responsibilities: a. Act as ESF 7- Logistics Management and Resource Support team leader well as the team s representative in policy discussions and negotiations with other ESF teams in the EOP. b. Develop team procedures and policies in cooperation with team members. c. Act as the coordinating agent for all related resources, develop operations assignments and direct deployment in cooperation with the Incident Commander and/or the EOC Operations Section. d. Provide representation to the Anne Arundel County EOC. e. Establish a liaison with ESF 5- Emergency Management team to facilitate the sharing of information and data. f. Collect, compile, and report information and data. 2. Operational Responsibilities: a. Central Services Officer or his/her designee: 1) Will lead the ESF 7- Logistics Management and Resource Support team recovery and restoration efforts. 2) Will assign personnel from all Central Services bureaus to participate in these efforts as needed. 3) Coordinate with the Director of Emergency Management and ESF 7- Logistics Management Support Agencies regarding needs and priorities for meeting them. 4) During an emergency, monitors potential logistics shortages in the County and advises the Director of Emergency Management on the need for action. 5) Identifies facilities/sites that may be used to store needed resources and donations. 6) Facilitate the reception, sorting, storage and delivery of donated goods. Additionally, facilitate the disposal or re-distribution of donated goods determined unnecessary to the disaster response. 7) Determines the need for and directs activation of facilities necessary for the coordinate of reception, storage, and physical distribution of resources. 8) Directs and supervises the activities of all Groups within the EOC Logistics Section. 9) The Central Services Officer will prepare a draft After Action Report (AAR) within 30 after the emergency situation for which ESF 3- Public Works and Engineering was activated. The Central Services Officer will prepare a final AAR and Improvement Plan (IP) within 60 days of the end of the emergency situation. i. The Director of Central Services will task the Central Services Division chiefs with documenting each significant incident they addressed for the After Action Report and potential financial reimbursement. ii. The objectives of the report will be to capture the County s response through documentation to identify any changes or deficiencies in current plans and procedures, and to apply lessons learned to departmental SOP s, as well as the County s EOP. b. Purchasing Division 1) Responsible for assisting County agencies and/or ESF teams, and/or the Office of Emergency Management in their procurement activities. 5

196 c. Real Estate Division 1) Responsible for assisting County Agencies and/or ESF teams in obtaining facilities for their operations if necessary. d. Fleet Administration 1) Responsible for proactively preparing vehicles and maintaining them during the emergency and recovery process. B. Director of Emergency Management: 1. Approve, control, and direct critical resources that are procured through the EOC such as generators, construction vehicles or contracting vehicles, etc. 2. Coordinate the incident management objectives and strategies set forth by the County Executive s office to Central Services and the support agencies in this ESF. 3. Approve of Logistical priorities, decisions and assignments of resources throughout response and restoration priorities. C. Support Agencies: Provide assistance to the ESF 7- Logistics Management and Resource Support team and make resources of their respective agencies/departments available for Central Services. Also, track the use of their resources and share that information with Central Services. 1. Office of Information Technology (OIT) a. Coordinating agency for all voice, video and data communications resources, develop operations assignments, and direct deployment in cooperation with team members. This includes: 1) Coordinating the restoration and/or re-routing of existing County government voice, video and data communications and the provisioning of new telecommunication and Enterprise Systems. 2) Coordinating with voice, video and data communications providers and prioritize requirements when providers are unable to satisfy all our requirements. 3) Establish and provide communications and data processing at an Incident Command Post, as necessary. b. Assess status of Anne Arundel County voice, video and data communications technology and infrastructure, as well as keep abreast of County technological developments. c. Maintain voice, video and data communications technology infrastructure to allow for communications via land lines and transmission of data between County agencies (across networks and the internet). 2. Anne Arundel County Public Schools (AACPS) a. AACPS will provide the facilities for all school-based shelters. b. Provide bus contractors contact information so OEM can arrange to transport evacuees to shelters. c. If school is in session, provide transportation for AACPS students requiring evacuation services. d. Maintain the schools involved with disaster response functions in the best condition possible. e. If food preparation is required, provide the staff to supervise and/or operate the kitchens. 3. Department of Public Works (DPW) Highways, Utilities and Waste Management a. Provide guidance in available county resources, restoration of public facilities, and removal and disposal of debris from county roads and residential areas. b. Perform debris removal and disposal operations from local municipalities at the local landfill or designated disposal locations. 6

197 c. Provide for water distribution according to the DPW Bureau of Utility Operations, Emergency Operations Procedure 14. This procedure provides for drinking water from 2 elevated storage tanks in Millersville and Linthicum if potable water is not available to customers in the County. 4. Volunteer Center for Anne Arundel County a. Upon OEM request, act as a reception for spontaneous volunteers and oversee their registration and referral to registered governmental agencies and non-profits requesting volunteers. b. Register all volunteers and request identification. c. Track volunteer referrals during a response effort. d. During registration and referral, identify and provide for the volunteers safety and staffing needs. Once deployed, the receiving party is responsible for the safety of the volunteers. e. The name, contact information, and referrals of volunteers will be shared with OEM. f. Referrals will be contingent upon the volunteer and agency s mutual agreement. 5. Detention Facility a. Provide eligible prisoners to assist with some of the manual labor such as sand bagging and debris removal associated with a major disaster response. b. Based on the present population, the Anne Arundel County detention center has roughly 80 inmates who would qualify for such an assignment, but this is subject to change. c. The detention facility cannot close down in the event of an emergency affecting water, power, sewage, etc. 6. Office of Personnel a. Provide guidance on personnel-related issues, including utilization of represented employees in non-standard emergency roles. b. Assist in the hiring of temporary employees as needed. c. Provide administration of employee benefits, including health and life/beneficiary information. d. Provide guidance on tracking of time and attendance during emergency operations. e. Ensure payment of employees, to include generation of exception payroll, if necessary. IV. Plan Development and Maintenance A. The Central Services Officer will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate and the updating of all changes through the Director of Emergency Management. B. Ensure Primary and Support agency representatives to the EOC will be familiar with their responsibilities and act accordingly if the EOC is activated. C. Post Incident Review: Review this plan in accordance with findings of any Post-Incident Review report or After-Action Report and make necessary changes. D. This ESF will be reviewed by the Primary and Support agencies listed above on a yearly basis and will be submitted to the Emergency Management Director of the Anne Arundel County OEM using the Change Submission Form provided in the Basic Plan. 7

198 Support Annex #1: Anne Arundel County Commodity Points of Distribution Plan and Checklist Introduction Purpose The purpose of this document is to provide guidance when executing the Commodity Points of Distribution (CPOD) Plan to dispense emergency supplies and commodities to the public. Scope CPODs will be activated in emergencies or disasters in Anne Arundel County to distribute supplies such as food and water to county residents. The decision to implement this plan will be based on size of the population affected by the incident, the number and duration of power outages, and/or damage assessment data collected in the immediate aftermath of the incident. Situation and Assumptions In small emergencies, Anne Arundel County will be able to provide food and water to its citizens through its own resources and with the assistance of non-governmental organizations and donations from private sector partners. During severe storms such as tropical storms, hurricanes and ice storms, a majority of customers in the county may be without power for several days. Baltimore, Gas & Electric will request outside contractors to assist with restoration operations and will continue to improve its technology which will reduce the duration of power outages. Power to the majority of customers will be restored within one week. CPOD sites have been planned as either Type I or Type II sites but can be scaled down to meet the demand in smaller scale incidents. The emergency will be of sufficient scale to require the closing of county parks to the public so that Recreation and Parks staff will be available to assist in CPOD operations. Commodity Planning Assumptions Water: 1 gallon per person per day (3.79 liters per gal) 4,750 gallons per truck 20 Pallets per truck, 237 gal per pallet, 1,900 lbs per pallet 1 Truck serves 4,750 people MRE s: 2 MRE s per person per day 21,744 MRE s per truck load 12 MRE s per case, 1,812 cases per truck 1 truck serves 10,872 people Tarps: 1 tarp per family 4,400 tarps per truck load Tarp size is generally 20 x 25 and comes with rope 8

199 Concept of Operations* Trailers containing the supplies needed to set up the CPOD site (minus commodities) will be located at each site. (Exception is the South River trailer which will be located at Southern Police Station. Small scale CPODs may be utilized to distribute water to residents during emergencies such as extended heat events that are accompanied by wide-spread power outages. DPW has established two sites for elevated storage tanks, one in Millersville and one in Linthicum to distribute drinking water to residents during such emergencies. See DPW Bureau of Utility Operations, Emergency Operations Procedure 14. In larger emergencies, when local and state resources have been exhausted and with a Presidential Declaration, the state can request the Federal Emergency Management Agency (FEMA) to provide additional commodities which include water (usually bottled), Meals Ready to Eat (MRS) and other supplies. If necessary ESF#3 the United States Army Corp of Engineers (USACE) will purchase additional quantities of water. FEMA will arrange to have bulk commodities delivered from regional or pre-positioned locations to state logistical staging areas. The State will deliver these supplies to the local CPOD. Each CPOD will receive pallets of meals ready to eat (MRE s), water and tarps. Commodities will be delivered by tractor trailers that can exceed 80 feet. CPODs must be located within areas that can handle trucks this size, and on roadways that are paved, concrete, or gravel hard-stand that can withstand load limits consistent with national roadways. CPODs must have the space required for manpower, equipment, dumpsters, stockpiles and proper traffic flow. If the disaster receives a Presidential Declaration, then the costs of equipment and manpower will qualify for Federal reimbursement. Reimbursement for these services at county expense will be discussed with the Maryland Emergency Management Agency (MEMA) and FEMA. Detailed documentation is necessary and vital to ensure appropriate reimbursement. Anne Arundel County Government and the Business Partner (Wal-Mart) should have Memorandums of Understanding in place to outline the usage of equipment and/or property. *Most of the information in this section has been taken from the June 2005 USACE Mobile Districts Plan. CPOD Locations The number of CPODs needed was determined utilizing the USACE Pre-Event Commodities Model and historical data on the duration of power outages during severe storms. Five CPOD locations have been identified in Anne Arundel County. These four sites are Type I CPODS which can serve 20,000 persons per day (560 vehicles per hour). There is a fifth CPOD, which is in the review and planning stages, and is anticipated to be a Type 2 CPOD which can serve 10,000 per day (280 vehicles per hour). 1. Wal-Mart 407 George Clauss Road Severn, MD Type I-20,000 persons per day 2. Wal-Mart 3549 Russett Green East Laurel, MD Type I-20,000 persons per day 9

200 3. Wal-Mart 6721 Chesapeake Center Drive Glen Burnie, MD Type I-20,000 persons per day 4. Sam s Club 2100 Generals Highway Annapolis, MD Type I-20,000 persons per day 5. South River Senior High School 201 Central Avenue, East Edgewater, MD Type II-10,000 persons per day Distribution Process Citizens will drive through a distribution point and be served without leaving their vehicles. Greeters ask how many people are in the family and the response dictates how many supplies are distributed. It is possible that two or more occupants in a vehicle may represent two or more families. Each vehicle passing through represents an average family of 3 members Each vehicle passing through a distribution point will receive the following: 1 case of water (9 12 liters) 6 MREs 1 tarp (if needed) Distribution points will be open to the public during daylight hours up to 12 hours per day Re-supply of distribution points will primarily be at night (while the point is closed to the public). A loading point is where a stockpile of water, MREs and tarps are located. Each loading point has a team of 3 people (1 for water, 1 for MREs, 1 for tarps) that load these items into the vehicle as it stops in front of their position. Site plans The plan for the layout of each site, alternative layouts if smaller CPODs are activated, organization chart, and checklists of supplies can be found in the attachments to this plan. Organization and Responsibilities Recreation and Parks Team lead for CPOD plan Recruits and trains volunteers to staff CPOD sites Maintains site trailers at each identified CPOD site Provides staff to manage each CPOD site Provides equipment to move trailers when necessary and to unload commodities at CPOD sites Office of Emergency Management Maintains CPOD plan and develops training material and SOPs Recruits volunteers to staff CPOD sites Liaison with Wal-Mart staff during planning and response phases Provides food and water to staff and volunteers at CPOD sites Plans drills to ensure that staff and volunteers can effectively implement the CPOD plan 10

201 Police Provide security and traffic control at CPOD sites Fire Provide EMS support upon request to CPOD sites Department of Public Works Supply road signs to identify CPOD sites, dumpsters, and other equipment requested. Public Information Officer Notifies the public through media releases and interviews where CPOD sites are located and procedures upon arrival at sites. RACES Provides communications support between CPOD sites and the Emergency Operations Center Volunteers Assist with CPOD operations in positions such as vehicle greeters, commodity loaders and safety officers *Note that for the above resources, back-up services will be reviewed by OEM if an agency is not available See OEM for the full documents listed below: Memorandum of Understanding Anne Arundel County Government and Wal-Mart (To be written) Attachments Attachment 1 - Type III Distribution Point Layout (generic layout) Attachment 2 - Type III resources required Organization Chart Attachment 3- Type III Organizational Chart Attachment 4 Type I Distribution Point Layout (generic layout) Attachment 5 Type I resources required (generic) Attachment 6 Duties and Responsibilities Attachment 7 - Staff Tracking Forms Attachment 8 Equipment / Supply Inventory Attachment 9 Commodity Household Distribution List Attachment 10 - Vehicle Greeter Script Attachment 11 - Water Tracking Chart Attachment 12 - MRE Tracking Chart Attachment 13 Tarps Tracking Chart Attachment 14 Commodities Tracking Chart (do we need)? Enclosures Arial Maps of Distribution Points (tbd) Public Information Sheet (tbd) 11

202 12

203 Type III Distribution Point Resources Required L o c al R e s p o n si bi lit O th er Type III Distribution Point Type Manpower Day Night Equipment Type Numbe Site Manager 1 1 Forklifts 1 SO, LM, LTM Forklift Operator Pallet Jacks Power Light Sets 1 1 Labor 21 Loading Point 12 Back-up Loading PT 6 Vehicle Greeters 3 2 Toilets 2 Tents 4 Dumpsters 1 Traffic Cones 120 Totals 26 4 EOC & Two-way 1 / 30 Police 1 1 Fire 6 0 Grand Total 33 5 Figure 13

204 Others Local Responsibility Type I Distribution Point Resources Required Type I Distribution Point Type Manpower Day Night Equipment Type Number Manager 1 0 Forklifts 3 Team Leader 2 1 Pallet Jacks 3 Forklift Operator 2 3 Power Light Sets 2 Labor 57 4 Toilets 6 Loading Point 36 Tents 2 Back-up Loading PT 18 Dumpsters 4 Pallet Jacks Labor 3 Traffic Cones 30 Totals 70 9 Two-way radios 4 Law Enforcement Community Rel Grand Total Figure 4 14

205 CPOD Duties and Responsibilities Site Manager (shared appropriately between Day & Night Managers) Establish communications with the EOC Collect and compile all necessary data records at the conclusion of the shift Organize shifts for a 72 hour period Ensure adequate pre-trained staff for a 72 hour period for all positions associated with operations Ensure that Law Enforcement (LE), Fire, Safety Officer, Logistics Manager (LM), and the Labor Team Manager (LTM) have a copy of and understand their responsibilities Prior to operations ensure that signs for traffic patterns are deployed and that safe egress and departure exists for the public and additional incoming commodities Ensure that the Distribution Point (DP) is equipped with staff needs (bathrooms, tents, food, water etc.) Provide team members with the appropriate forms associated with their duties Arrange for commodity deliveries based on projected needs and trends Inform the EOC of any possible State or Federal issues Ensure a Safety Officer is appointed to supervise all operations Immediately notify the Logistics Manager, Labor Manager and the Safety Officer of any relevant information regarding their operations Logistics Manager Ensure all required equipment and supplies are available and operational prior to shift operations Keep and maintain records of all used supplies, and the arrival and distribution of commodities Ensure that the Labor Team has adequate operational supplies (non-commodity) Maintain a personnel roster and work hour sheet for the Logistics Manager and any personnel assigned to that team Collect the personnel roster and work hour sheets from the Site Manager, and Labor Manager at shift conclusion Compile a list of needed supplies (non-commodity) to be acquired prior to the next shift Provide all compiled documents to the Site Manager at shift conclusion Immediately notify the Site Manager, Labor Manager and Safety Officer of any relevant information regarding their operations Labor Team Manager Ensure with the assistance of the FP, Safety Officer, and LM that the Loading Points (LP) egress and exits are set up properly and functional, and all related supplies are available Ensure that the LP is adequately staffed and that the labor team (LT) have been pre-trained and/or understand their duties Ensure that the LT has been issued all related supplies and equipment Routinely ensure that traffic is moving through the LP appropriately and efficiently Ensure that the LT is operating in a safe manner and that rest, and food breaks are taken Immediately notify the Site Manager, Labor Manager and Safety Officer of any relevant information regarding their operations Safety Officer Ensure all appropriate operational personnel are wearing their designated safety vests at all times Assist the LTM and the FP in ensuring the traffic pattern signs and cones are set up appropriately Mark the leading edge of the LP s to ensure that personnel know where to stand to avoid oncoming vehicles 15

206 Ensure LT members are wearing their back support belts, and are employing proper lifting methods (bending at knees) Monitor all personnel for fatigue, and ensure they get regular rest breaks Ensure that all personnel have sufficient food and drink Prevent all personnel from standing in water for extended periods of time Ensure safe operations are followed while personnel are utilizing the generator and lights Ensure all personnel are dressed appropriately for weather conditions Ensure appropriate use of gloves, hats, sunscreen Ensure that the Site Manager has emergency contact information for Fire and EMS response Immediately notify the Site Manager, Labor Manager and logistics Manager of any relevant information regarding their operations LABOR TEAM Date: Shift: A or B Name Location Contact # In Out LOCATION CODES Vehicle Greeter - Fork Lift Operator - Commodity Loader - VG FLO CL 16

207 Fire Date: Shift: A or B Name Location Contact # In Out LOCATION CODES Fire -FD Police - PD Management Date: Shift: A or B Name Location Contact # In Out LOCATION CODES Site Manager - SM Safety Officer - Labor Team Manager- Logistics Manager- SO LTM LOGM 17

208 CPOD Equipment/Supply Inventory Connex Portable Trailer (provided by Wal-Mart) KW Power Generator (provided by Wal-Mart) Heavy-Duty Outdoor Power Extension Cables Watt outdoor portable tower light systems (2 500 Watt lamps per tower) (provided by Wal-Mart) 18 sets of two with charger bases - Motorola FV-700 Series Hand-held walkie/talkies Hi-reflective vests White (site mgr.), 1 Red (safety officer), 13 Lime Green (county employees), 15 yellow (volunteer staff) (total 30) 4 10 X 10 Sierra EZ-Up Shelter tents with side panels 32 Cinder Blocks with Rope to secure tents Model Traffic Cones Stabilizer model # for cones 10 Barricades 2 Electronic Sign Boards (VLS) Courtesy SHA High-Visibility Marking Tape for Automobile lane identifiers 3 Flashers for use to mark off automobile lanes at distribution points Portable Toilet (one at each site) 6 4-Packs of folding chairs 4 folding tables 4 workhorse lantern flashlights 10 Box Cutters 30 sets of heavy-duty work gloves Basic tool box Rope 6 flashlights with colored wand tips 2 clicker counters (to identify number of vehicles processing through) 6 Dollies or Hand Carts to help speed delivery of supplies to vehicles 4 heavy duty trash cans with trash bags 4 portable am/fm radios (with weather stations) (one for each pod/one for manager tent) Poster sized/laminated signs for each station with stand (location 1, location 2, location 3) Poster sized/laminated quick calculation chart for each location (3) 3 Cheat Sheets speaking note cards for front staff greeting vehicles as they enter CPOD site (i.e., how many people are living in your residence, when we ask you to move we ll direct you to location.. you should proceed and stop. Is there sufficient room in your trunk for all the supplies or would you prefer staff load your supplies in your back seat? etc ) Large, hard-plastic numbers which will be placed inside dash or under windshield wiper indicating # in household which are to be removed at distribution point. Sufficient numbers to support traffic lines, and storage based on weather conditions. 4 Large Coolers (with wheels and handle for easy movement for each tent area) 18

209 Office Supplies: 3 Packs sharpie markers 2 boxes highlighter pens 4 packages duct tape 4 Staplers with boxes of staples 6 boxes of sanitary hand wipes 2 boxes of black ink pens 2 boxes of red ink pens 10 packages of D cell batteries 5 metal clipboard/tray (Saunders) 2 lg. packs of writing pads 5 scissors 15 packages of large post-it notes 5 poster boards yellow with stand 5 poster boards red with stand 4 12 gallon storage containers Traffic Signs: 10 Reversible Arrow 5 Do Not Enter 5 One Way Left Arrow 5 One Way Right Arrow 5 Stop with stands to support operation Signs ordered through Grainger Office supplies ordered through Office Depot Hand-held radios and tents ordered through Cabelas 19

210 DISTRIBUTION LIST FOR EACH HOUSEHOLD: One (1) Gallon of water per person Two (2) MREs per person One (1) Tarp as necessary CPOD QUICK CALCULATION CHART Household # Water (Gallon) MREs Tarp MREs

211 Vehicle Greeter Script The following script should be utilized by each of the CPOD Vehicle Greeters: Is your trunk space clean and available for placement of supplies? If answer is no, Ask: Will you please pull off to this area and make room in your vehicle for the commodities. We will re-enter you in the line at this point when you are done. If they don t want to clear space in trunk, Ask: May we have the commodities placed on the back seat of the vehicle? Next Question: How many residents live in your home? Then say: We will be placing a number on the front windshield with a post-it note. This number represents the number of residents in your home. The staff at the pick up point will reference this number as they gather your commodities and place them in your vehicle. Thank you for your patience. Please open your trunk. As you drive slowly through the line, please follow the directions provided by our staff. This will ensure not only your safety, but wil ensure the safety of our staff as well. Staff will ask you to move forward into one of the three (3) commodity loading positions where the staff will then place the commodities into your vehicle. Please wait at the position until all the vehicles in that line have been processed. Then, following the directions provided, drive slowly out of the area. **Greeters: Please place the number on the front of the vehicle and indicate T for trunk, or B for backseat. ** 21

212 Water Tracking Chart Date Time Contract Number Vendor Name Driver Name Driver Phone # Trailer # Barcode (If Avail) Quantity Delivered Departure Time 22

213 MRE Tracking Chart Date Time Contract Number Vendor Name Driver Name Driver Phone # Trailer # Barcode (If Avail) Quantity Delivered Departure Time 23

214 Tarps Tracking Chart Date Time Contract Number Vendor Name Driver Name Driver Phone # Trailer # Barcode (If Avail) Quantity Delivered Departure Time 24

215 Commodities Tracking Chart Date Time # Household # MREs # Water # Tarp 25

216 Emergency Support Function #8 - Health and Medical Services Primary Agency: Health, Department of (DOH) Supporting Agencies: Anne Arundel County Public Schools (AACPS) American Red Cross Central Services City of Annapolis Office of Emergency Management Emergency Management, Office of (OEM) Fire Department Maryland Department of Agriculture Maryland Department of Health and Mental Hygiene (DHMH) Maryland Department of the Environment (MDE) Maryland Institute of Emergency Medical Services Systems (MIEMSS) Police Department Public Information Office (PIO) Public Works, Department of (DPW) Sheriff s Office I. Introduction A. Purpose: 1. To define objectives, establish strategies, and assign responsibilities for providing health and medical services to citizens in Anne Arundel County before, during and after an emergency. B. Scope 1. Health and medical support operations include: a. Conducting communicable disease surveillance. b. Implementing and monitoring communicable disease controls, including isolation and quarantine. c. Assessing of health/medical needs, including in-patient capacity. d. Providing public health and related risk information to the public and providers using media outlets. e. Requesting and receiving the Strategic National Stockpile. f. Coordinating the mass distribution of medications or vaccinations. g. Identifying potential public health problems. h. Providing research and medical consultation, coordination, and control on potential health hazards and medical problems. i. Coordinating mental health assistance and crisis counseling for victims. j. Conducting environmental assessments of food service facilities, water-ways, properties on private wells, properties on private septic systems, and residual properties with potential housing maintenance and sanitation issues. k. Assisting and supporting for mass casualty incidents. l. Monitoring food service facilities and ensuring proper operation before, during and after an emergency. m. Monitoring and reporting adverse events related to the administration of vaccines and/or medications. n. Consulting on radiological, select chemical and biological hazards. o. Providing triage, treatment, and transport during mass casualty field response. 1

217 p. Coordinating healthcare resources and assisting in medical surge events. q. Implementing disease vector controls and possible appropriate pest controls with the support of appropriate local and state agencies (in conjunction with the Department of Natural Resources and the Department of Agriculture). C. Situation and Assumptions 1. Situation a. Anne Arundel County is vulnerable to a range of natural and man-made hazards that may require the County to provide emergency medical and public health services. b. In some types of incidents, emergency medical, public health, and/or health care services will be the focus of the response. In other incidents, they will be a supporting part of the overarching response. c. The Department of Health will provide a representative to the Emergency Operations Center (EOC) in the event of an EOC activation if its support is necessary. In a large scale event, where ESF-8 Health and Medical Services is the lead, the Department of Health may coordinate all Health and Medical Response efforts from the DOH Operation Center (DOC). d. A significant disaster event may cause injuries to a considerable number of people, produce physical or biological health hazards throughout the affected area, and create a widespread need for medical care or public health guidance. e. The extent of damage to the public infrastructure of the affected area, in addition to the condition of the transportation network in the area, will influence the strategy or ability to provide support. f. The extent of damage to medical, mental health and extended care facilities within the affected area will influence the strategy and ability to coordinate care and provide appropriate treatment. g. Collateral damage to industrial sites and facilities, water systems, and pipelines may generate secondary casualties, cause fires, or create a toxic or contaminated environment for communities and emergency responders. h. The incapacitation of solid waste disposal facilities and water treatment systems, as well as the disruption of electrical power services, may foster long-term conditions that propagate bacteria and disease. i. Procurement will be conducted in accordance with federal, state and county laws and regulations, including provisions for emergency procurement and no-bid contracting. 2. Assumptions a. During the first 72 hours after the disaster, the public should not anticipate routine public health services. b. In response to a large-scale health or medical emergency, the Governor may declare a Catastrophic Health Emergency, suspending normal day-to-day licensing requirements and standard treatment practices utilized by public health and healthcare professionals in order to swiftly respond to the medical consequences of the emergency. c. When DOH is taking samples for testing, they will not be permitted to enter an area of Imminent Danger to Life and Health (IDLH). To prevent entering a potentially dangerous environment or exposure to dangerous condition, DOH will coordinate with agencies such as Hazardous Material Teams, Maryland Department of Environment (MDE) and Environmental Protection Agency (EPA) prior to taking samples. d. All sampling containers taken by and/or handled by the DOH employees will be considered contaminated from the exposure where the sampling was done. The handling of samplings should be considered with gloved hands, masks and eye protection. DOH SOPs will be followed and augmented further at the direction of the County Health Officer. 2

218 e. The resources routinely available within the affected emergency area may be inadequate. The ability to clear casualties from the scene or treat them nearby may be limited. Alternative treatment facilities may be required. f. Mobilization of County resources, and possible neighboring community resources based on established partnering agreements may be urgently needed for triage, treating casualties in the emergency area, and then transporting them to the closest appropriate hospital or other health care facility. g. Medical re-supply may be needed throughout the emergency area. The ESF 8- Health and Medical Services agencies will have the responsibility of identifying, ordering, receiving and or distributing such supplies. h. In a major health and medical emergency, operational necessity may require the transportation of patients to other medical health facilities by alternative means. i. The stress, loss and pain caused as a result of a large-scale emergency may quickly overwhelm the mental health system, producing an urgent need for mental health crisis counseling for emergency victims, response personnel, and their families. j. Assistance in maintaining the continuity of health and medical services may be required, especially for citizens with long-term and ongoing healthcare needs, as well as continuity of services for critical or acute care patients. k. The availability of County infrastructure such as potable water, sewage disposal, and electricity may be limited or in some cases non-existent. This will further strain medical resources and ability to respond. II. Concept of Operations A. General 1. With the ESF 8- Health and Medical Services support agencies, the Department of Health will monitor events and assess health and medical needs during or following an activation. 2. Based on this ongoing assessment, the Department of Health will direct resources, coordinate the delivery of public health services, and collect information from other agencies and private sector medical providers. 3. Upon notification by OEM that a major emergency has occurred, the Department of Health alert appropriate personnel and activate the staff at Department of Health to assist with the coordination of activities. 4. In conjunction with OEM and support agencies, the Department of Health will make a rapid assessment of the situation and notify and activate one or more ESF 8-Health and Medical Services support agencies. 5. The Department of Health representative at the EOC will begin initial discussions and coordination with the primary agencies of other ESFs to ensure that effective health and medical services continue to be provided to those impacted by the event. B. Mitigation/Preparedness 1. The Department of Health has developed All-Hazards Emergency Response plans for specific agency functions. These include: a. Strategic National Stockpile Response and Distribution Plan (includes Mass Dispensing) b. Continuity of Operations Plan (COOP) c. Environmental Health Emergency Response Plan d. Public Health Risk Communication Plan e. Epidemiological and Surveillance Response Plan f. Shelter Activation Response Plan g. Pandemic Influenza Response Plan h. Disaster Debris Management Plan 2. The Department of Health trains for and exercises to test these plans and makes revisions as necessary. 3

219 C. Response 1. Public health surveillance, including infectious disease surveillance and epidemiological investigation: a. Enhances existing surveillance systems to monitor the health of the general population and special high risk populations. b. Carries out field studies and investigations. c. Monitors injury and disease outbreaks. d. Provides technical assistance and consultations on disease and injury prevention and precautions. 2. Communicable disease control, including recommendations for isolation quarantine. 3. Assessment of health/medical needs, including in-patient capacity: a. Mobilization and deployment of a triage team to the disaster area to assist in determining specific health/medical needs and priorities. b. The composition of the triage/assessment teams will be determined based on the type and location of the emergency. 4. Assessment of mental health needs and mobilization of resources. 5. Provision of medical-related information releases and public information/risk communication on public health issues. a. Provide public health and disease prevention information that can be transmitted to members of the general public who are located in or near affected areas. 6. Reception of the Strategic National Stockpile and distribution of prophylactic medications. 7. Provision of public health and medical-related services, supplies and personnel. 8. Research and medical consultation, coordination, and control on potential health hazards and medical problems. 9. Disease Vector Control: a. Department of Health: Assist in assessing the threat of vector-borne diseases. b. Department of Agriculture: Conduct field investigations including the collection and laboratory analysis of relevant samples. c. Department of Agriculture: Provide vector control equipment and supplies. d. Department of Health: Provide technical assistance, consultation on protective actions and medical treatment of vector-borne diseases. e. Department of Health: Provide technical assistance and consultation on medical treatment of victims of vector-borne diseases. 10. Provide assistance to the Incident Commander, EOC (if activated) and receiving hospitals with radiological, chemical and biological consultation. 11. Participation in a Joint Information Center (JIC) with other support agencies to provide the public with information about health emergencies, particularly regarding any chemical, biological, radiological and explosive event. 12. Environmental monitoring of food and water quality and implementation of appropriate measures to minimize risks. D. Recovery 1. Work with State and Federal agencies to set up systems to monitor individuals and the community who may have been exposed to biological agents. 2. Assure that plans are in place for environmental assessments, particularly involving private well contamination, waterway contamination, failing septic systems and public sewage infrastructure failures. 3. Provide long-term community monitoring for unusual outbreaks of disease. 4. Seek assistance from the Medical Society and local hospitals to identify most effective ways to ensure community physicians cooperation in long term monitoring. 5. Prepare and deliver public information in collaboration with the County PIO. 6. Provide public health information to community physicians and health care providers. 4

220 7. Assist in identifying potential environmental hazards for land, building, and utilities specifically those related to food service facilities, multiple dwellings and residential dwellings that may have resulted from the incident. 8. Assure that some provisions are made to address community psychological needs following an incident. 9. Assure processes are in place for de-briefing and preparing an overall After Action Report. 10. Ensure that financial reports (e.g. reimbursement forms to FEMA) are prepared without delay. III. Organization and Assignment of Responsibilities A. Primary Agency: Department of Health (DOH) 1. Identifies conditions that have the potential to cause long-term or widespread health problems. 2. Provides leadership in directing, coordinating, and integrating overall efforts to provide medical and public health assistance to the affected area. 3. Develops and enforces disease control, emergency health and sanitation standards. 4. Investigates communicable disease outbreaks. 5. Conducts communicable disease surveillance. 6. Implements and monitors communicable disease controls, including isolation, quarantine and building closures. 7. Requests and receives the Strategic National Stockpile. 8. Inspects food service facilities and private water supplies for possible contamination as a result of emergency conditions and provides assistance to DPW in case of a public water contamination. 9. Coordinates and executes mass vaccination and mass dispensing of medications. 10. Monitors and reports adverse events related to the administration of vaccines and/or medications. 11. Coordinates with City of Annapolis, County, State and Federal agencies in response to hazardous materials incidents affecting surface or ground water resources. 12. Conducts health and environmental assessments of conditions in the communities affected by the emergency and, where possible, determines where health problems could occur. 13. Works with community agencies in providing public health, medical, mental health and social services. 14. Maintains ongoing human health surveillance of affected communities in order to rapidly identify and address health-related problems and provide appropriate public notification and recommendations regarding hazards/contamination problems. 15. Directs the activation and deployment of health/medical personnel, equipment, and supplies in response to requests for assistance. 16. Provides health and medical advisories and press releases; provide medical-related information to the public. B. Support Agencies 1. Fire Department a. In a mass casualty situation, administers medical rescue and evacuation, triage, treatment and transport operations. b. Updates the EOC of incident status and expected patient flows. c. Utilizes other area EMS agencies and local/regional private sector ambulance companies for assistance when needed. 5

221 d. Hazardous Materials incidents: Administers special procedures for managing patients contaminated by hazardous chemicals, radiological materials, or biological agents. Responds to and mitigates hazardous materials incidents and provides advice to the Incident Commander on effective alternatives for clean up and spill management. a. See ESF 10 Hazardous Materials for further reference. e. Provide personnel to support dispensing/vaccination of First Responders and their immediate household contacts at First Responder Points of Dispensing during a public health emergency. 2. Police Department a. Controls access by both pedestrians and vehicles to the disaster or hazardous area. b. Conducts evacuations of affected areas including warning residents, coordinating evacuation routes, and securing the evacuation zones. c. Responds to domestic/wild animal situations which pose a public health threat during an emergency situation. d. Provides security at gathering points such as public mass prophylaxis points of dispensing (PODs). e. Provides personnel and security to support dispensing/vaccination of First Responders and their immediate household contacts at First Responder Points of Dispensing during a public health emergency. f. Enforces Isolation and Quarantine orders under the direction of the Health Officer. 3. American Red Cross a. Assists DSS with emergency shelters for residents, mass feeding and first aid. b. Supports counseling and healthcare for minor illnesses and injuries to incident victims in mass care shelters and other sites deemed necessary by the Health Department. c. Assists community health personnel subject to staff availability. d. Provides supportive counseling for the family members of the dead, injured, and others affected by an emergency incident. e. Supports health department with available personnel to assist with temporary infirmaries, immunization clinics, morgues, hospitals and nursing homes. Assistance consists of administrative support, logistical support, or health services support within clearly defined boundaries. f. Assists with provision of emergency medications to persons displaced in shelters during an emergency. 4. Department of Public Works (DPW) a. Protects, operates and maintains water and wastewater systems during emergency/disaster conditions. b. Restores sewage collection and treatment systems that may be affected by emergency or disaster conditions. c. Coordinates with the Department of Health to provide and distribute alternative potable water supplies during time of emergency/disaster. d. Coordinates with the Department of Health PIO to provide information to the public in case of public water contamination. 5. Anne Arundel County Public Schools (AACPS) a. Supports and assists in making arrangement for the use of facilities and available equipment, including custodial staff and others as needed. 6. Central Services a. Distribute DOH Points of Dispensing (POD) supplies stored at the warehouse to the six SNS PODs across the County. b. Assist DOH with re-distributing medical supplies across the County according to the SNS plan. 6

222 7. Sheriff s Office a. Provide security to Point of Distribution (POD) sites as resources permit. b. Coordinate POD site security with other agencies if necessary. 8. OEM a. Assist DOH in the case of possible pandemic disease outbreaks or other public health issues with communications, public notifications, and EOC activation if necessary. b. Assist with the organization and logistics of medical Points of Distribution (PODs) intended for both the public and responders. 9. PIO a. Work cooperatively with the DOH PIO in an advisory capacity to ensure that information releases are consistent with the objectives of emergency management. b. Keep the County Executive and the Director of Emergency Management informed of all media releases. c. Coordinate the issuance of all emergency public information releases with appropriate federal, state, and local officials in the case of a public health emergency. d. Assure notification to the public concerning the situation via multiple news media such as Emergency Alert System (EAS), reverse 9-1-1, JIS, etc. e. Provide detailed geographical and/or political and/or zip code boundaries of the areas affected by the health emergency and POD plans. f. Monitor media outlets to ensure that information provided to the media is reaching intended audiences. 10. Other Agencies Providing Mutual Aid Assistance and Support a. Maryland Institute of Emergency Medical Services Systems (MIEMSS) b. Maryland Department of Health and Mental Hygiene (DHMH) c. Maryland Department of Agriculture d. Maryland Department of the Environment (MDE) e. City of Annapolis Office of Emergency Management IV. Plan Development and Maintenance A. The County Health Officer will be responsible for maintaining the contents of ESF 8- Health and Medical Services by ensuring that its contents are current and accurate. B. Support agencies to this ESF will assist the Director of the Department of Health in coordination with the County Health Officer to develop and maintain this ESF. C. An annual review will be conducted of this ESF in accordance with the schedule outlined in the Basic Plan. The revision process will include incorporation of changes based upon emergency incidents, tests, drills, and exercises. D. Any revisions or additions will be submitted using the change submission form (provided in the Basic Plan) to the Anne Arundel County OEM. Updates will be reviewed by OEM during the month of October. 7

223 ESF 8 Support Annex #1: Hospital, Trauma and Specialty Referral Centers HOSPITAL, TRAUMA AND SPECIALTY REFERRAL CENTERS Anne Arundel County Hospitals Anne Arundel Medical Center (AAMC), 2001 Medical Parkway, Annapolis, MD Telephone: bed community hospital, no trauma center. Baltimore Washington Medical Center (BWMC), 301 Hospital Drive, Glen Burnie, MD Telephone: bed community hospital, no trauma center. Trauma Centers Primary Adult Resource Center R Adams Cowley Shock Trauma Center, University of Maryland Medical System, Baltimore Level I Trauma Center Johns Hopkins Hospital Adult Trauma Center, Baltimore Level II Trauma Centers Johns Hopkins Bayview Medical Center, Baltimore Prince George s Hospital Center, Cheverly Sinai Hospital of Baltimore Suburban Hospital, Bethesda Level III Trauma Centers Western Maryland Health System, Memorial Campus Peninsula Regional Medical Center, Salisbury Washington County Hospital, Hagerstown Specialty Referral Centers Eye Trauma Wilmer Eye Institute s Eye Emergency Service/Johns Hopkins Hospital, Baltimore Adult Pediatric Hand/Extremity Trauma The Curtis National Hand Center for Treatment of the Hand and Upper Extremity/Union Memorial Hospital, Baltimore Hyperbaric Medicine Hyperbaric Medicine Center/R Adams Cowley Shock Trauma Center/ University of Maryland Medical System, Baltimore

224 Neurotrauma (Head and Spinal Cord Injuries) Neurotrauma Center/R Adams Cowley Shock Trauma Center/ University of Maryland Medical System, Baltimore Pediatric Trauma Pediatric Trauma Center/Johns Hopkins Children s Center, Baltimore Pediatric Trauma Center/Children s National Medical Center, Washington, DC Burns Baltimore Regional Burn Center/ Johns Hopkins Bayview Medical Center, Baltimore Burn Center/ Washington Hospital Center, Washington, DC Pediatric Burn Center/ Johns Hopkins Children s Center, Baltimore Pediatric Burn Center/ Children s National Medical Center, Washington, DC Poison Control

225 ESF 8 Support Annex #2: Catastrophic Health Emergency Act (CHEA)- Located in the Public Safety Article of the Maryland Annotated Code MD. CODE ANN., PUB. SAFETY 14-3A-01 CATASTROPHIC HEALTH EMERGENCY ACT (CHEA) The Catastrophic Health Emergencies Act (hereinafter CHEA) defines a catastrophic health emergency as a situation in which extensive loss of life or serious disability is threatened imminently because of exposure to a deadly agent. MD. CODE ANN., PUB. SAFETY 14-3A-01(b) (LexisNexis Supp. 2004). A deadly agent is defined as anthrax, ebola, plague, smallpox, tularemia, or other bacterial, fungal, rickettsial, or viral agent, biological toxin, or other biological agent, as well as mustard gas, nerve gas, or other chemical agent, and radiation at levels capable of causing extensive loss of life or serious disability. 14-3A-01(c). Under the CHEA, the Governor may issue a proclamation declaring a catastrophic health emergency. MD. CODE ANN., PUB. SAFETY 14-3A-02(a) (LexisNexis Supp. 2004). In issuing a proclamation, the Governor must declare the nature of the emergency, areas affected or threatened, and the conditions that led to the emergency or the criteria for terminating the emergency. 14-3A-02(b). The proclamation will last for 30 days and may be renewed for successive 30-day periods, or it may be terminated upon a finding by the Governor that the emergency conditions no longer exist. 14-3A-02(c). Once a proclamation of a catastrophic health emergency is made, the Governor may issue orders to the Secretary of Health and Mental Hygiene or other designated official to control, restrict, or regulate the use, sale, dispensing, distribution, or transportation of anything needed to respond to the medical consequences of the catastrophic health emergency by rationing or using quotas; creating and distributing stockpiles; prohibiting shipments; setting prices; or taking other appropriate actions. MD. CODE ANN., PUB. SAFETY 14-3A- 03(b)(2) (LexisNexis Supp. 2004). The Governor may also order the Secretary of Health and Mental Hygiene or other designated official to seize immediately anything needed to respond to the medical consequences of the catastrophic health emergency and to work collaboratively, to the extent feasible, with health care providers to designate and gain access to a facility needed to respond to the emergency. 14-3A-03(b)(1). Additionally, the Governor may order the evacuation, closing, or decontamination of any facility. 14-3A-03(d)(1). If medically necessary and reasonable to treat, prevent, or reduce the spread of the disease or outbreak believed to [be] caused by the exposure to a deadly agent, the Governor may order the Secretary or other designated official to require individuals to submit to: medical examination or testing; vaccination or medical treatment (unless the vaccination or treatment likely will cause serious harm to the individual); and to establish places of treatment, isolation, and quarantine. 14-3A- 03(b)(3)(iv). The Governor may also order the Secretary or other designated official to require individuals to go to and remain in places of isolation or quarantine until the Secretary or other designated official determines that individuals no longer pose a substantial risk of transmitting the disease or condition to the public. 14-3A-03(b)(3). Furthermore, if necessary and reasonable to saves lives or prevent exposure to a deadly agent, the Governor may order individuals to remain indoors or refrain from congregating. 14-3A-03(d)(2). 10

226 The Governor may order any health care provider to participate in disease surveillance, treatment, and suppression efforts or otherwise comply with the directives of the Secretary or other designated official. 14-3A-03(c). The Secretary of Health and Mental Hygiene or other designated official, acting pursuant to the Governor s issued order, must issue a directive to require any individual or group of individuals to go to or remain in places of isolation or quarantine. MD. CODE ANN., PUB. SAFETY 14-3A-05 (LexisNexis Supp. 2004). The directive shall include the identity of the individual or group of individuals that are subject to isolation or quarantine; the premises that are subject to isolation or quarantine; the date and time when the isolation or quarantine starts; and the availability of a hearing to contest the directive. 14-3A-05(b)(1). A directive shall be in writing and given to those subject to the directive before taking effect unless the Secretary or other designated official determines that this notice is impractical because of the number of individuals or geographic areas affected. 14-3A-05(b)(2)-(3). If this exception applies, the Secretary of other designated official shall ensure that the affected individuals are fully informed of the directive using the best possible means available. 14-3A- 05(b)(3). A directive can be challenged in a hearing, but a request for a hearing does not stay or enjoin a directive. 14-3A- 05(c)(1)-(2). A court receiving a request for a hearing shall hold a hearing within 3 days of receipt of the request. 14-3A-05(c)(3). The court may extend the time for a hearing if the Secretary or other designated official shows that extraordinary circumstances exist that justify the extension; and after considering the rights of the affected individual or group of individuals, the protection of the public health, and the availability of any necessary witnesses and evidence. 14-3A-05(c)(4). A request for relief shall be granted unless the court determines that the isolation or quarantine directive is necessary and reasonable to prevent or reduce the spread of the disease or outbreak believed to have been caused by the exposure to a deadly agent. 14-3A- 05(c)(5). In making its determination, a court may consider, if feasible, the means of transmission, the degree of contagion, and, to the extent possible, the degree of public exposure to the disease. 14-3A-05(c)(5)(ii). For additional information on court hearings and court orders under this section, see 14-3A-05(c)-(f). The authority granted under the CHEA is in addition to, and not in derogation of, any other authority that the Governor, the Secretary, or any other public official may exercise under other law. MD. CODE ANN., PUB. SAFETY 14-3A-07 (LexisNexis Supp. 2004). 11

227 ESF 8 Support Annex #3: Strategic National Stockpile (SNS)/Cities Readiness Initiative (CRI) Plan Activation of the Region III UASI Cache Oral Antibiotics Synopsis of the UASI Cache Project The Baltimore Urban Area Homeland Security Workgroup (UASI), consisting of Baltimore City and six surrounding jurisdictions, were allocated $500,000 to purchase Doxycycline and Ciprofloxacin for first responders/receivers (and their families) to be used during a public health emergency. The prophy cache will be physically housed and managed by the Anne Arundel County Office of Emergency Management. UASI agencies would request access to the medications through the Baltimore Region Emergency Assistance Compact. Overview: The timeline of response to an event will be dependent on numerous factors, including the time of day of the actual incident, manner in which the event is recognized, and the potential scope of the incident. Anthrax can potentially be identified by routine air sample testing (performed daily), or other detection of biological pathogens in the environment (i.e.: Biological Detection System mail monitoring in Baltimore City), on-scene HazMat teams, or through Epidemiological Surveillance as patients begin presenting to hospitals or through autopsy results from the Office of the Medical Examiner. (OCME) The UASI antibiotic cache, which is designated for first responders, can be accessed from the local level since it is a local asset, however a declared emergency from the local and State Departments of Health and guidance from FDA and CDC may be necessary before the cache can be accessed. It is important to recognize that an event that requires usage of the UASI antibiotic cache will most likely be significant enough to require additional state and federal assets, and therefore the activation sequence for the Strategic National Stockpile (SNS) and activation for the UASI cache are a joint, in some cases, simultaneous process. Local Triggers (indicating the need for mass prophylaxis) Calls to 911 or to law enforcement agency, Homeland Security Hotline etc. reporting suspicious activity (i.e. plane spraying over a crowd) Local biosensor alarm such as the U.S. Postal Service Biological Detection System (BDS) which screens mail (local hazmat will respond) Hospital staff recognize patients presenting in Emergency Departments with symptoms Local surveillance identifies a cluster of patients with symptoms State Triggers State disease surveillance systems identify clusters of patients in a county or region State labs identify agent during routine air sampling Federal Triggers Federal intelligence agencies receive credible threat: REQUEST AND ACTIVATION When a response begins on a local level, on-scene teams determine if a substance is harmless or if it warrants further investigation and testing. All samples are sent to the state laboratory, and if necessary, the state sends to the Centers for Disease Control and Prevention s laboratory as well. Regardless of the size and scope of the incident, any Biological Actionable Result (BAR) will come from the State lab, resulting in the following rapid actions on the State and Local levels: 12

228 Trigger Pull on UASI Cache 1. Notification of event made to State Department of Health (DHMH Physician On-Call) and sample sent to state lab. 2. BAR declared by State lab (notifications listed above by state performed in rapid sequence.)lab Directors notify DHMH Physician-on-call of a BAR. 3. DHMH Physician On-Call notifies Director of Office of Preparedness & Response (OP&R) and DHMH Emergency Manager (EM) On-Call. 4. EM On-Call notifies MEMA, MIEMSS and Local Health Officer(s) of potential event. 5. DHMH notifies federal partners of BAR: includes Centers for Disease Control and Prevention (CDC), Federal Bureau of Investigation (FBI), and the National Office of Homeland Security National Operations Center (NOC). 6. State SNS Coordinator/CRI Coordinator notified of event and put on alert Local Conference Call (Conf. Call #1) consists of LHD, MEMA, OPR, MIEMSS, EPA Region III, DHS Juris. Coord. and state/federal law enforcement (FBI, MSP, USFMS) with briefing. 7. National Conference Call (Call #2) of Federal, state and local response partners. (including host localities) Includes neighboring states if necessary. 8. State Conference Call this is the true Local Conference Call (Call #3) consisting of MD State agencies and all local Department of Health and emergency operations centers with the order to activate plans in the affected areas, and notify (info only) the other counties so that they can monitor situation. 9. SNS Request is made from State to Federal level; Emergency Declaration made at State level, including suspension of any pertinent state laws regarding labeling and dispensing of antibiotics. 10. Local Health Officer authorizes the request for and usage of the Baltimore UASI cache so that first responders may begin taking oral antibiotics as soon as possible, before the arrival of SNS assets. 11. Local Emergency Management of affected county contacts Anne Arundel County Office of Emergency Management to access their portion of cache. 12. Local jurisdiction affected sends secure transport to sign for and pick up medications. 13. Local jurisdiction affected dispenses oral antibiotics to first responders and critical personnel in accordance with local SNS/CRI plans. 14. State and Local SNS /CRI plans activated to receive, distribute and dispense federal SNS assets. 13

229 POINT OF CONTACT AACO Office of Emergency Management 1. Director OEM (Eric Hodge 12/09) Office / Voice Mail Cell Assistant - Denise Rogers (Main Office #) Fax Executive Officer (XO) Office / Voice Mail Cell (Steve Thompson 12/09) EOC XO phone OEM AACO WebEOC (External) 3. Call the AACO Fire Dispatcher Supervisor; ask them to contact us with your info Cache location: Confidential Millersville MD Warehouse Exact location will be given during request for dispersion. LOGISTICAL REQUIREMENTS: Cache characteristics: Ciproloxacin 500 mg Oral Tablet Quantity of 10 tablets per blister pack Quantity of 10 blister packs per box Quantity of 24 boxes per case Quantity of 90 cases per pallet Doxycycline 100 mg Oral Tablet Quantity of 10 tablets per blister pack Quantity of 10 blister packs per box Quantity of 24 boxes per case Quantity of 90 cases per pallet Transportation: 1 Full Pallet = Dimensions:40" x 48" x 5' (L x W x H) = Cases: 90 = Boxes: 2160 = Pills: 216,000 = Doses 10 Day: 10,800 Weight: 600 lb per pallet, (About 7 lb per case) 14

230 ROLES AND RESPONSIBILITIES: Transportation: The requesting jurisdiction(s) is/are responsible for providing routes and vehicles capable of safely and securely transporting their allotted portion of the cache back to the local jurisdiction(s). An enclosed vehicle (as opposed to an open, flatbed truck or dump truck) is advised in order to protect the materiel from the elements. AACO will plastic wrap the pallets and will have a few tarps and rope to cover some pallets if an open truck is utilized. They will also provide a Tupperware container for portions of any case/box. Security: Sworn, armed law enforcement escort from the requesting jurisdiction(s) must accompany the cache from Anne Arundel County back to the local jurisdiction(s) for distribution. The Jurisdictional Law Enforcement must be on location of the AACO Prophy prior to any distribution. Dispensing: Each local jurisdiction is responsible for the distribution and dispensing of medication to their designated personnel in accordance with their local plans and standard operating procedures. Local, state and federal laws for pharmaceutical labeling and dispensing must be followed unless otherwise directed by the governing officials. Labeling and Repackaging: Unless federal and state pharmaceutical labeling laws have been officially and temporarily suspended, all medications must be labeled prior to dispensing. The cache includes medication labels and plastic bags for repackaging. If the local jurisdiction(s) does not have sufficient manpower resources to repackage and label medications, a request should be made to the Maryland Department of Health & Mental Hygiene (DHMH) to request the assistance of Pharmacists and Pharmacist Technicians from the Maryland Professional Volunteer Corps (MPVC). The label layout type for the printer is Avery 6874, 6 labels per page, 3.75 x 3 each. Cache Storage and Management: Storage, periodic inspection and management of the cache is the responsibility of the Anne Arundel County Office of Emergency Management. 15

231 Response Sequence for Mass Dispensing of Oral Antibiotics Local Event Occurs and/or is identified at the local level; State Health is notified of event by local jurisdiction and sample is sent to lab. NOTE: if event is identified at State level first, process is the same with notification sent to the local authorities from the State. No Action needed other than monitoring NO BAR Sample obtained and sent to DHMH lab for testing & CDC to determine if Biological Actionable Event (called a BAR) SNS BAR UASI CACHE BAR Declared. Lab Directors confer; Notification sent out to OP&R Director, Physician-on- Call & Secretary; Local Health Officer Notification; tree extends to key State & Fed agencies. Series of rapid briefing calls determine need for additional resources. Local Health Dept. sends formal request thru Local EOC to AA County Office of Emergency Mgmt that first responder prophy cache is needed and arranges to pickup from AA County DHMH/Secretary notifies MEMA/Gov s Office with recommendation to request SNS. Secretary of Health issues Public Health Emergency Declaration. RSS Activated upon approval/confirmation by CDC. State and Local SNS Plans activated. Under Health Officer authority, local dispensing may take place so that first responders get antibiotics prior to the arrival of SNS asset and/or emergency declaration. 16

232 ESF 8 Support Annex #4: Individual Hospital Evacuation Plan from the MIEMSS Emergency Operations Plan To view the complete MIEMSS Individual Hospital Evacuation Plan (which is Appendix 10 to the MIEMSS EOP), contact the Anne Arundel County Director of Emergency Management at or the OEM Executive Officer at The full document is stored both on the OEM Shared Drive and in the EOC. 17

233 ESF 8 Support Annex #5: Anne Arundel County Pandemic Influenza Plan Below is the link to the Anne Arundel County Preparedness and Response Plan for Pandemic Influenza and Highly Infectious Respiratory Diseases: 18

234 ESF 8 Support Annex #6: Triage, Treatment and Transport Plan (T3C) Mass Casualty Incident (MCI) START System In cases involving mass casualties, Anne Arundel County utilizes the Simple Triage and Rapid Treatment (START) system. The START system provides triage guidelines which are appropriate for an incident with a large number of patients, in which it is not practical to focus on one or two patients. Pursuant to the START system, it is recommended that responders conduct a rapid assessment and assign patients to broad categories based on their need for treatment. The START system is designed to assist rescuers to find the most seriously injured patients. Some components of the START system are color tagging, Respiration, Perfusion and Mental Status (RPM) evaluation of patients, and specific methods for handling hazardous materials incidents. Additional information is available upon request at: 1. Fire & EMS Training Division at the Anne Arundel County Fire Department headquarters, located at 8501 Veterans Highway, Millersville, MD 21108, telephone (410) MIEMSS, Triage Tag Training. This resource is for instructors and includes general information about the program, such as an Introduction, Program Requirements, Objectives, etc. The contact person is: John W. Donohue, Region III Administrator, MIEMSS, 653 West Pratt St. Baltimore, MD Telephone: (410) [email protected] 19

235 Emergency Support Function #9 Search and Rescue Primary Agency: Fire Department Supporting Agencies: Health, Department of (DOH) Police Department Public Works, Department of (DPW) I. Introduction A. Purpose 1. To coordinate search and rescue resources and services for missing or trapped victims following a major disaster or emergency. B. Scope: 1. All emergency response and recovery operations will be in accordance with the National Incident Management System. 2. Search and rescue consists of two aspects: a. Urban search and rescue (USAR) is characterized by collapsed buildings, trench rescues, marine and swift water accidents resulting from floods or hurricanes, accidents involving transportation involving heavy vehicles, and high angle technical response. b. Non-urban search and rescue involves locating missing persons, downed air-craft, or overdue/missing boaters. 3. Search and rescue includes locating missing persons, extricating victims trapped in collapsed structures, trenches, or transportation incidents, and providing appropriate medical treatment and transport. 4. Search and rescue resources may be employed to retrieve deceased victims who cannot be recovered through conventional methods. 5. The ESF 9- Search and Rescue lead agency is dependent upon the nature of the mission requirements. The Police Department usually is the lead agency for missing persons searches, however, urban search and rescue (USAR) teams have specialized search equipment that can assist with missing persons incidents. C. Situation and Assumptions: 1. Situation: a. Natural or technological disasters could result in conditions in which persons and animals in life threatening situations require prompt rescue and medical care. First responders may encounter extensive damage to structures and other conditions that require highly technical search and rescue expertise from specially trained personnel within the County. b. The Fire Department has mutual aid agreements with surrounding Maryland counties including Howard, Baltimore, Carroll, Frederick, Montgomery, Prince George s, and Baltimore and Annapolis Cities through a Memorandum of Understanding (MOU) with the Maryland Emergency Management Agency (MEMA). Mutual aid agreements (which provide that in emergency situations, support will be provided to Anne Arundel County response efforts) also exist with entities such as BWI Thurgood Marshall Airport, Fort Meade, and the United States Naval Academy. 1

236 c. Specialized equipment and trained personnel are available from state and federal USAR task forces to assist in search and rescue. Assistance can be requested through existing mutual aid agreements with Maryland Emergency Management Assistance Compact (MEMAC) and Emergency Management Assistance Compact (EMAC). d. Actions such as evacuation and establishment of shelters will be coordinated through the Office of Emergency Management (OEM) or the Emergency Operations Center (EOC) if activated. See ESF 6- Mass Care and Sheltering. 2. Assumptions a. The extent of damage to infrastructure or the scope of the affected area, in addition to the unique transportation network in the area, will influence the response strategy. b. If a significant USAR event occurs, many residents in the affected area will spontaneously evacuate without official order or recommendation, and may leave by routes not designated as evacuation routes. c. If a neighboring jurisdiction is affected by a major USAR event, it is possible that Anne Arundel County might be called upon to act as a reception center or shelter for evacuees. d. Technological or naturally occurring disasters may occur anywhere in Anne Arundel County and surrounding jurisdictions simultaneously. These incidents will draw on the same resources necessitating mutual aid assistance. II. Concept of Operations: A. Urban search and rescue operations will be conducted in accordance with the Fire Department Operation Procedure Manual (OPM) and the National Incident Management System (NIMS). B. The Incident Commander (IC) will make appropriate notification as required per local, state and federal guidelines. C. The IC will establish an Incident Command Post (ICP) to coordinate responding department, agencies, and specialists. D. As an incident or threat escalates, the Incident Commander may activate the Emergency Operations Center (EOC) to support communications, alerting, warning, transportation, protective actions, reception, mass care, and any other resources required. E. If the incident spans more than one operational period, the Incident Commander may request an Incident Management Team to assist with extensive operational, planning, and administrative requirements of extended operations. F. Incidents requiring close coordination with support agencies, such as a terrorism event, may require a Unified Command structure. G. Alert and Warning: 1. The IC may notify the Communications Center or the Emergency Operations Center to send out an Emergency Alert System (EAS) message that details the hazards, affected populations, and response actions. 2. Mediums available to the IC to alert the public are EAS, Dialogics, emergency vehicle sirens, combination of mobile sirens with loudspeakers, and door to door notification depending on the situation. H. Protective Actions: 1. The impact of protective actions on the community has far reaching effects on the individuals being evacuated or sheltered and those departments and agencies supporting the process. 2

237 III. 2. Under certain conditions, it may be preferable to shelter-in-place so individuals can remain in their residence, work place, or other areas rather than risk exposure to exterior hazardous materials releases. I. Public Information Office (PIO): 1. During normal daily operations, the Fire Department Public Information Officer (PIO) will be responsible for public information coordination and dissemination during a hazardous materials incident. 2. During an EOC activation, the County Executive PIO or his/her designee will be responsible for public information coordination and dissemination during a hazardous materials incident. 3. A JIC will be created in the case of an EOC activation where PIOs can coordinate outgoing messages to ensure consistency. Organization and Assignment of Responsibilities A. General: 1. The Fire Department is the primary agency for coordinating ESF 9- Search and Rescue in matters pertaining to urban search and rescue. 2. In conjunction with ESF 4-Firefighting and ESF 10-Hazardous Materials responsibilities, the Fire Department will coordinate urban search and rescue preparedness, response, recovery, and mitigation with the following agencies. B. Primary Agency: Fire Department 1. Preparedness a. Coordinate urban search and rescue response planning. b. Conduct training and exercises. c. Develop and maintain notification channels and rosters. d. Conduct planning with designated support agencies. e. Maintain agreements and working relationships with supporting agencies. Forward all copies of Memorandum of Understandings (MOUs), compacts, contracts and agreements to the Anne Arundel County Office of Law. 2. Response a. Conduct collapsed structure, trench, and urban search and rescue. b. Conduct confined space and technical rescue operations. c. Conduct water rescue and recovery. d. Determine need for shelters or reception centers. e. Provide emergency medical services. f. Secure sensitive information. g. Request Regional, State, and Federal Urban Search and Rescue teams to assist in search and rescue when necessary. h. Pre-position resources when it becomes apparent that urban search and rescue equipment will be required. 3. Recovery a. Conduct safety inspection of structures as requested. b. Maintain appropriate records to document time and costs of operations. c. Conduct post incident analysis and generate an after-action report. C. Support Agencies: 1. Police Department a. Upon the request of the Incident Commander, control access to and around traffic incident sites. b. Conduct any criminal investigation activities. 3

238 2. Department of Health (DOH) a. Provide trained personnel and equipment to administer emergency medical support if necessary. b. Coordinate body recovery activities with the Medical Examiner s office and the Police Department. 3. Department of Public Works (DPW) a. Upon request by an Incident Commander/Unified Command and with the approval of the activated EOC, provide heavy equipment support for Search and Rescue operations (as resources with qualified operators permit). b. Debris management responsibilities: 1) Provide access for the responders by assisting to clear debris on roadways. 2) Assist with clearing of debris on the shoulder of roadways and highways. 3) See ESF 14 Debris Management for additional information. IV. Plan Development and Maintenance A. The primary responsibility for development and maintenance of ESF 9- Search and Rescue is with the Anne Arundel County Fire Department Chief. B. Support agencies to this ESF will assist the Fire Chief in developing and maintaining this ESF. C. An annual review will be conducted of this ESF. Changes and updates will be submitted to the Director of the Office of Emergency Management using the Change Submission form included in the Basic Plan of this Emergency Operations Plan (EOP). D. ESF Support Agencies will develop and maintain their own organization s updated Standard Operating Procedures (SOP) and mutual aid agreements as necessary. This information will also be submitted to the OEM Director in the same process as articulated in section IV.C. 4

239 ESF 9 Support Annex #1: Confined Space Emergencies (OPM 3: Anne Arundel Fire Department Policy) CONFINED SPACE EMERGENCIES Confined space emergencies are defined as those emergencies occurring in spaces having limited means of entry or egress and so enclosed as to prevent adequate dilution ventilation either by natural or mechanical air movement. Examples of confined spaces include, but are not limited to, the following: 1. Storage tanks, tank cars, bins, process vessels, tank trailers and other such compartment like vessels usually with one or more manholes for entry. 2. Open topped spaces more than 4' deep such as silos and vats. 3. Ovens, furnaces and boilers. 4. Ventilation/exhaust ducts, manholes, sewers, storm drains, tunnels, etc. Confined space emergencies generally fall into two basic categories; rescue of trapped persons and fire fighting operations. I. Confined Space Rescue A. Safety Considerations 1. We do not trade live rescuers for dead victims. 2. Shut down or isolate any utility which presents a hazard to rescuers in the confined space, including all ignition sources. 3. Secure covers, hatches and other lids to prevent accidental closure. 4. Minimum PPE for rescuers shall be helmet and gloves. Full PPE shall be the minimum if flammable vapors are present. 5. Where flammable vapors may exist, use only non-spark tools. 6. Where flammable vapors may exist, use only 12 volt hand lights, turn on before entering and turn off only after exiting. 7. A rapid intervention crew, complete with SCBA, life lines, full PPE and a charged hose line if necessary shall be made available. 8. Monitor the space for oxygen and flammable vapors levels. SCBA shall be used when monitored levels so indicate the need or levels cannot be monitored. 9. Rescuers shall work in pairs wherever possible. 10. Rescuers shall be secured to a tag line in one of the following methods: a. Tied with an approved knot to the back ring of the SCBA. b. Tied with an approved knot to a Class II or Class III body harness. c. Tied with an approved knot to a full Swiss Seat. d. Tied with an approved knot directly to the rescuer. 5

240 B. Operational Guidelines 1. Determine as much information as possible about the victim/s including: a. Purpose for entry b. Location c. Type of injury 2. Provide a mechanical hoist for use in vertical rescues. Such hoists can be made using An A-frame, gin pole or block & tackle. 3. If space permits, Fire Department ladders should be used for entry into vertical shafts. 4. When entering a space too small to permit the rescuer to wear the SCBA, the following methods are advisable (rescuer shall wear the face piece): a. Vertical entry - Using a rope, lower the harness/bottle behind the rescuer. b. Horizontal entry - Pass the harness/bottle by hand. 5. Upon entry, locate victim(s), provide suitable transfer devices according to diagnosed injuries, secure to a life line/body harness and remove victim(s) to a safe area for medical treatment. II. Confined Space Fires A. Make no attempt to enter the space. B. Stand clear of doors and hatches covering any opening to prevent injury in the event of a blow out. C. Caution must be exercised when evaluating the proper extinguishing agent, particularly if rescue is a possibility. D. If the fire cannot be safely extinguished, the area should be secured, personnel moved back and exposures protected. E. Make an effort to determine the owners/users of the space and request their presence. 6

241 ESF 9 Support Annex #2: Trench and Cave-In Rescue (Anne Arundel County Fire Department Policy) TRENCH & CAVE-IN RESCUE The majority of trench collapse and cave-in incidents result in body recovery operations due to the physical forces involved. One cubic foot of dirt weighs about 100 pounds, therefore, a victim buried to the chest cannot expand the chest to breathe and suffocates. Victims buried only to the waist have a greater chance for survival. Therefore, the primary purpose of the 1 st arriving units and the initial incident commander is to secure the area and insure the safety of both victim/s and rescue personnel. The Incident Commander must then establish an action plan giving serious consideration to the Risk vs. Benefit approach. The purpose of this policy is to provide 1 st responders with operating guidelines for incidents involving trench or excavation site collapse and cave-in incidents. Additional technical information is available in the MOSH publication entitled Trenching and Excavation. I. Safety Considerations A. Under no circumstances will the Incident Commander permit anyone to enter an unshored trench or excavation site which is greater than four (4) feet in depth, regardless of he risk/benefit involved. B. Approach the trench from the end only as side walls are most prone to secondary collapse. C. Walking or working near trench lips/edges shall be prohibited until appropriate ground pads have been put in place. D. Secondary collapse is a major concern and warrants extreme caution. Apparatus should be shut down if possible to prevent secondary collapse due to vibration. E. Any temporary structure, shoring and/or sheeting put in place to protect victims while awaiting the cave-in unit must be in compliance with the MOSH publication entitled Trenching and Excavation. II. 1 st Arriving Unit A. Assume COMMAND 1. Position unit a minimum of 250' from the collapse/rescue site. 2. Require all personnel to walk to the site or the perimeter. 3. Establish Level II Staging a minimum of 500' from the collapse/rescue site. B. Conduct an outer circle scene survey to s radius of 500'. 1. Eliminate any sources of vibration including construction equipment and traffic. 2. Identify witnesses and attempt to establish time of collapse/cave-in. 3. Identify the job foreman and request pertinent information such as site plans, cut sheets, profile sheets and number of persons involved. 7

242 C. Conduct an inner circle scene survey to a radius of 100'. 1. Determine the number of victims and their location. 2. Assist non-entrapped personnel out of the trench. 3. Make and maintain contact with any conscious victims. 4. Establish victim/s status by determining if they are: a. Totally buried and if so, how deep. b. Buried to the neck. c. Buried to the waist. d. Trapped by utilities. 5. Conduct ground level activities such as moving lumber, equipment, etc. using on-scene construction personnel if so qualified. D. Provide a Brief Initial Report to include: 1. Request for a MOSH Compliance Officer. 2. Police for crowd control and traffic control as well as incident investigation. 3. Request for utilities if so involved. III. Rescue/Recovery Operations A. Command structure 1. Establish a Rescue Group by assigning the 1 st arriving Trench Safety & Rescue trained person as the Rescue Group Supervisor. 2. Establish a Medical Group if multiple victims are involved. B. Tactical operations 1. Secure a perimeter at a 100' radius from the collapse/rescue site utilizing rope and/or fire line tape. 2. Permit no one other than authorized persons with assigned rescue responsibilities within the perimeter. 3. Clear the lips/edges of the site a follows: a. On the spoilage side clear the spoilage for a minimum length of 10' and a minimum distance of 2' back. This is to accommodate a 2' x 12" x 10' plank. b. On the opposite side and both ends clear spoilage for a minimum length of 16' and a minimum distance of 4' back.. This is to accommodate additional 4' x 8' ground pads. 8

243 ESF 9 Support Annex#3: Water and Fire Rescue Operations Refer to: Anne Arundel County Fire Department OPM - Water and Ice Rescue Operations (Effective April 7, 2003) 9

244 Emergency Support Function #10 Hazardous Materials Primary Agency: Fire Department Supporting Agencies: Emergency Management, Office of (OEM) Health, Department of (DOH) Maryland Department of Agriculture Maryland Department of the Environment (MDE) Police Department Public Works, Department of (DPW) I. Introduction A. Purpose: 1. To coordinate response to emergency threats to life, property, and the environment from hazardous materials releases. 2. Identify the capabilities of the various emergency response agencies with respect to hazardous materials (Haz-Mat) incidents. B. Scope: 1. Provide for a coordinated response to actual or potential oil and hazardous materials incidents in Anne Arundel County by establishing and pre-determining appropriate response and recovery actions to prepare for, prevent, minimize, or mitigate a threat to public health or the environment. 2. Provide for identification, assessment, monitoring, containment, control, and mitigation of hazardous materials released into the environment. 3. Describe delivery of emergency medical services to victims of hazardous material incidents as well as the decontamination of victims and emergency responders. 4. Describe coordination of the removal and disposal of hazardous materials with appropriate agencies and contractors. 5. Define and assign emergency roles and responsibilities of organizations and key positions conducting hazardous materials operations in Anne Arundel County. 6. Clarify administrative and logistical support to emergency operations, and the actions necessary to obtain outside assistance from state or federal government, and/or nongovernmental organizations. C. Situation and Assumptions 1. Situation 1. Natural or technological disasters could result in the release of hazardous materials affecting large populations, major transportation corridors, and sensitive areas of the environment. 2. In Anne Arundel County, numerous fixed facilities could accidentally or intentionally release extremely hazardous chemicals (EHS) as classified by the Environmental Protection Agency (EPA). 3. There are several classes of hazardous materials which include explosives, flammable and non-flammable gases, flammable liquids, flammable solids, oxidizers, toxic materials, poisons, substances that present inhalation hazards, radioactive materials, corrosives, hazardous biological materials, and Other Regulated Materials (ORM). 4. Anne Arundel County has no designated or restricted hazardous cargo transportation routes through the County. Therefore, all areas adjacent to transportation routes are equally at risk of a hazardous materials incident. 1

245 II. 5. The Fire Department will be the primary point of alert and notification of hazardous materials incidents within the County. 2. Assumptions 1. Hazardous materials include petroleum, chemical, biological, radiological, and nuclear releases whether accidental or intentional. 2. Hazardous materials incidents can happen anywhere in Anne Arundel County. 3. The extent of damage to the infrastructure or contaminated exposure (such as a plume cloud) of the affected area, in addition to the unique transportation network in the area, will influence the response strategy. 4. Reducing the dangers from hazardous materials vary depending on the materials. Options include but are not limited to: 1) Elimination of hazardous material 2) Reducing the quantities generated 3) Restricting the area contaminated by containing the waste 4) Storing the waste 5. If a hazardous materials release occurs, many residents in the affected area will spontaneously evacuate without official order or recommendation, and may leave by routes not designated as evacuation routes. 6. If a neighboring jurisdiction is affected by a major hazardous materials incident, it is possible that Anne Arundel County might be called upon to act as a reception center or shelter for evacuees. 7. Technological or naturally occurring disasters may occur anywhere in Anne Arundel County and surrounding jurisdictions simultaneously. These incidents will draw on the same resources necessitating mutual aid assistance because resources within the County would be strained. Concept of Operations A. Hazardous materials response operations will be conducted in accordance with the Fire Department Operation Procedure Manual (OPM) and the National Incident Management System (NIMS). B. The Incident Commander (IC) will make the appropriate notification as required per local, state and federal guidelines such as SARA Title III, Section 304. C. The IC will establish an Incident Command Post (ICP) to coordinate responding department, agencies, and specialists. D. As an incident or threat escalates, the Incident Commander may request the activation of the Emergency Operations Center (EOC) to support communications, alerting, warning, transportation, protective actions, reception, mass care, and any other resources required. E. If the incident spans more than one operational period, the Incident Commander may request an Incident Management Team to assist with extensive operational, planning, and administrative requirements of extended operations. F. Incidents requiring close coordination with support agencies, such as a terrorism event, may require a Unified Command structure. G. In incidents in which the Maryland Department of the Environment (MDE), United States Coast Guard (USCG), or Environmental Protection Agency hires private, certified Haz-Mat removal contractors to perform cleanup and recovery operations, the Fire Department and supporting agencies may continue to monitor and observe restoration activities. H. Incidents involving military hazardous materials may come under the supervision of the appropriate military response organizations. I. Alert and Warning: 1. The IC may notify the Communications Center or the Emergency Operations Center to send out an Emergency Alert System (EAS) message that details the hazards, affected populations, and response actions. 2. Mediums available to the IC to alert the public are EAS, Dialogics, emergency vehicle sirens, combination of mobile sirens with loudspeakers, and door to door notification depending on the situation. J. Protective Actions: 1. The impact of protective actions on the community has far reaching effects on the individuals being evacuated or sheltered as well as those departments and agencies supporting the process. 2

246 2. Under certain conditions, it may be preferable to shelter-in-place so individuals can remain in their residence, work place, or other areas rather than risk exposure to exterior hazardous materials releases. K. Public Information: 1. During normal daily operations, the Fire Department Public Information Officer (PIO) will be responsible for public information coordination and dissemination during a hazardous materials incident. 2. During an EOC activation, the County Executive PIO or his/her designee will be responsible for public information coordination and dissemination during a hazardous materials incident. III. Organization and Assignment of Responsibilities A. General: 1. The Fire Department is the primary agency for coordinating ESF 10 in matters pertaining to hazardous materials response operations. 2. In conjunction with ESF 4 Firefighting and ESF 9 Urban Search and Rescue responsibilities, the Fire Department will coordinate hazardous materials preparedness, response, recovery, and mitigation with the following agencies. B. Primary Agency: Fire Department 1. Preparedness 1. Coordinate hazardous material response planning. 2. Monitor environmental compliance and reporting (LEPC). 3. Conduct training and exercises. 4. Develop and maintain notification channels and rosters. 5. Conduct planning with designated support agencies. 2. Response 1. Provide for response and containment for hazardous materials incidents. 2. Provide hazard identification. 3. Determine need for evacuations based on risk analysis and dispersion modeling. 4. Determine need for shelters or reception centers. 5. Manage decontamination. 3. Recovery 1. Monitor site clean-up and restoration 2. Conduct a post-incident analysis 4. Mitigation 1. Apply lessons learned to lessen future impact of hazardous materials releases. C. Support Agencies 1. Police Department 1. In the event of a deliberate release or a release that occurs secondary to a criminal act: 1) Assist in securing the area 2) Make necessary notifications to all involved law enforcement personnel. 3) Once area is secured, initiate investigation. 4) Collect and process evidence with the assistance of the Haz-Mat team. Oversee the collection and processing of evidence from the scene. 2. Appoint the senior on-site officer to the Unified Command Structure. The Police IC will be responsible for coordinating all law enforcement activities. The lead agency for this ESF may vary depending upon the objectives and strategy utilized to manage the incident. 3. Perform warning and notification operations as necessary. 4. Assist in evacuation and traffic control. 2. Department of Health (DOH) 1. Provide recommendations regarding public health hazards and protective measures to the Incident Commander. 2. Assist with coordination of emergency health services required to cope with the emergency. 3. Consult with other agencies to determine if the hazard area is safe for re-entry. 3

247 4. Assist in determining the health impact of biological and radiological hazardous materials release upon the environment and provide recommendation for corrective actions. 5. Collaborate with the Haz-Mat Teams, MD Department of Environment and/or Environmental Protections Agency, assist in determining the impact and response to CBRNE incidents to include assisting the IC/UC with Health assessments and strategies. 3. Department of Public Works (DPW) 1. Support the IC on county roads and rights-of-way. 2. Support the IC with county road closures. 3. Assistance with non-hazardous debris removal from county roads and right-of-ways. 4. Provide available equipment and personnel for incident containment. 5. Determine the possible impact on sewer or water systems. 4. Office of Emergency Management (OEM) 1. Assist with the provision of appropriate response units at the scene of the incident in conjunction with information provided by the IC. 2. Perform notification as appropriate or as requested. 3. Activate the EOC with appropriate staffing to support the IC. 4. Provide communication support to the IC and establish a communications link between the IC and the EOC. 5. Coordinate resources to the IC upon request. 6. Notify the Maryland Joint Operations Center (MJOC) at the State Emergency Operations Center (SEOC) whenever the local EOC is activated or when protective actions are implemented and make periodic reports of local emergency conditions. 7. Notify mutual aid jurisdictions of the incident in progress as it may affect them. 8. Maintain a situational awareness of the incident to include area at risk, traffic rerouting, road closures, shelter and other pertinent information. 9. Maintain a listing of local government and private sector resources (people, material and equipment) that could be used in response to a hazardous materials incident. 5. Maryland Department of Agriculture 1. Assist with the sampling and control of crops and/or feed animals that may have been exposed to biological, chemical, or nuclear contaminants. 6. Maryland Department of the Environment (MDE) 1. Direct/assist with the sampling and control of any contaminated areas which may have been exposed to biological, chemical, or nuclear contaminants. IV. Plan Development and Maintenance A. The primary responsibility for coordinating the development and maintenance of ESF 10- Hazardous Materials rests with the Anne Arundel County Fire Chief. B. Support agencies to this ESF will assist the Fire Chief in developing and maintaining this ESF. C. An annual review will be conducted on this ESF in accordance with the schedule outlined in the Basic Plan. The revision process will include incorporation of changes based upon emergency incidents, tests, drills and exercises. Any revisions or additions will be submitted using the change form (provided in this Basic Plan) to OEM. 4

248 ESF 10 Support Annex #1: Hazardous Materials Emergencies for First Responders: Anne Arundel County Fire Department Operating Procedure Manual 3 (OPM) Hazardous Materials Chapter I. General Overview Hazardous Materials Emergencies for First Responders Effective 6/01/04 Hazardous Materials incidents encompass a wide variety of potential situations including fires, spills, transportation accidents, chemical reactions, explosions and similar events. Hazards involved may include environmental degradation, toxicity, flammability, radiological exposure, corrosives, explosives, health and chemical reactions, or a combination of factors. This procedure provides a general framework for hazardous materials incidents, but does not address the tactics or control measures for specific situations. The Hazardous Materials Response Team will be responsible for incidents that require additional action. Every incident presents the potential for exposure to hazardous materials; even the products of combustion of an ordinary fire may present severe hazards to personnel safety. Therefore, the use of full protective clothing and SCBA are required for this operational procedure. II. Response Once the first responder recognizes that a hazard exists, the Hazardous Materials Response Team will be requested. The Incident Commander must recognize and provide for the following: 1. Safe Site Approach 2. Information Gathering 3. Deny of Entry/Isolation of the Area 4. Evacuation Local and/or wide spread 5. Emergency Rescue The five areas listed are to be considered the minimum basic duties of the First Responder, and are general guidelines for operations. The following pages of this OPM will address these areas specifically and in detail. However, all Anne Arundel County Fire Department published Policies and Procedures, such as Mass Casualty and Response to Incidents of Terrorism, unless superseded by a specific part of this policy, remain in effect for all Hazardous Materials incidents. 1) First Arriving Unit Safe Site Approach a. The first arriving unit will establish Command and begin a Size-Up of the incident. b. The first arriving unit must avoid committing itself to a dangerous situation or location and position itself as far as practical, or a minimum of 1000 feet. c. When approaching, slow down or stop to assess any visible activity or signs of previous activity. Evaluate the effects of wind, topography and location of the situation. Route any other responding companies away from any hazards. Apparatus will be positioned uphill, upwind and facing away from the incident in the direction of the evacuation route. 5

249 d. Command should consider ESTABLISHING LEVEL II STAGING WHENEVER POSSIBLE FOR OTHER RESPONDING UNITS. Staged companies should be located a minimum of three blocks in an urban setting and a quarter of a mile in rural areas, taking into account wind, spill flow, explosion potential and similar factors in any situation. e. The DOT guidebook, NIOSH Pocket Guide, or any other material such as MSDS or shipping papers available to command should be utilized to establish a safe distance for staging of apparatus. f. When evacuation of civilians or Fire Department personnel is considered or required, an Area of Safe Refuge surrounding the established hazard zone in which a lesser degree of risk to personnel exists should be established. All civilians will be removed to this area. The area to be evacuated depends on the nature and amount of the material and type of risk it presents to unprotected personnel (toxic, explosive, etc.). In some cases, it is necessary to completely evacuate a radius and/or shelter in place around a site for a certain distance (i.e., potential explosion). In other cases, it may be advisable to evacuate a path downwind where toxic or flammable vapors may be carried (and control ignition sources in case of flammable vapors). g. Safety must be the overriding consideration in all decision making of the emergency responder. There will be instances where a conscious decision to take no action, based on concern for safety, will indeed be the most appropriate course of action to follow. However, decision making based on safety, will not always be simple and clear cut, especially during emergency operations. Emergency responders must incorporate safety in all of their actions. In a potential rescue situation the risk/benefit approach must be the overriding concern. 2) Information Gathering Prior to the arrival of the Hazardous Materials Response Team, the First Responder shall attempt to determine if the incident involves Hazardous Materials. This may be accomplished either through several ways. a. Every attempt should be made to gather information from outside the area of potential exposure from a company representative or witness to the incident. If the party initiating the complaint is not present, have Fire Alarm contact the caller and have the individual meet you in a safe location. DO NOT ENTER the area of the unknown hazard in search of persons or information. b. Occupancy and/or location: This applies primarily to fixed sites and facilities, i.e., manufacturing and processing plants, industrial and storage facilities and railroad and freight yards. If the incident involves a Tier II facility that is listed in CAD, the information will be included in your dispatch printout. c. Container shapes: Containers that provide information include those that are used for radioactive materials, pressurized products, cryogenics and corrosives. d. Container markings and color: This could include the four-digit identification number, the NFPA 704 marking system and military markings. Compressed gas cylinders are color coded to indicate contents. e. Placards and Labels: In transportation, the UN/NA number, placard or label will conform to the U.S Department of Transportation Regulations. Hazardous Materials at fixed facilities could be marked by the NFPA 704 marking symbol. f. MSDS (Material Safety Data Sheets) and Shipping Papers: A Material Safety Data sheet provides information on the manufacturer, the hazardous ingredients, physical data, fire and explosion hazards, health and reactivity data, spill procedures, special protection, and precautions. The Shipping Papers would provide information on the name of the product, the identification number, the hazard class and the quantity of the product. g. Senses: Colors and placards can be seen from a substantial distance, and sight should be used to advantage. Listening to the change in the pitch or sound of an escaping pressurized can, can serve as a warning of container failure. Using the senses of touch, taste and smell, SHALL NOT be considered in the gathering of information. 6

250 h. The scene should be observed for signs of chemical release, i.e.: chemical clouds, audible or visual alarms, injured and/or unconscious victims, or dead vegetation in the area of the chemical release. If there are injuries, the number of persons that are injured or exposed will also be noted. 3) Deny of Entry/Isolation of the Area a. The first arriving unit must deny site entry and establish control zones of Hot, Warm and Cold. Early site control is vital to all hazardous materials incidents. The purpose is to minimize unnecessary contamination and to protect civilians from the harmful consequence of exposure. The first arriving company should use whatever physical device to accomplish this task, i.e., Scene Tape, Traffic Cones and Rope. If needed, request adequate assistance to maintain the established perimeter. b. Level III Accountability will be established and strictly enforced for these incidents. All companies will remain intact in designated staging areas until assigned. Personnel will be assigned to monitor entry and exit of all personnel from control zones that have been established. Access to these areas will be strictly enforced and only personnel with proper protective equipment and training with an assigned activity will enter. c. Restriction of personnel access into the Control Zones includes not only fire department personnel, but also any others who may wish to enter, (Police, press, employees, tow truck drivers, ambulance personnel, etc.). The Incident Commander is responsible for everyone's safety. 4) Evacuation Local and/or wide spread a. When evacuation of civilians or Fire Department personnel is considered or required, an Area of Safe Refuge surrounding the established control zones in which a lesser degree of risk to personnel exists should be established. All civilians will be removed to this area. The limits of this zone will be enforced by the Police Department based on distances and directions established in consultation with Command. The area to be evacuated depends on the nature and amount of the material, and the type of risk it presents to unprotected personnel, (toxic, explosive, etc.). b. In some cases, it is necessary to completely evacuate a radius and/or shelter in place around the site for a certain distance (i.e., potential explosion). In other cases, it may be advisable to evacuate a path downwind where toxic and flammable vapors may be carried (and control ignition sources in case of flammable vapors). The decision on which tactic to employ will be the responsibility of the Incident Commander in coordination with the Hazardous Materials Response Team. c. In the event of an evacuation, the Emergency Operations Center will be activated to coordinate evacuation and shelter operations. 5) Emergency Rescue a. Rescue operations are to proceed, or not to proceed, in accordance with availability of proper PPE, and risk/benefit analysis of victim survivability. b. If a hazard exists follow the Emergency Response Guide recommendations dealing with protective clothing. If the chosen guide page recommends structural fire fighters protective clothing (SFPC) the minimum acceptable protection will be complete structural gear with SCBA until the patient has been removed from the hazard and has received gross decontamination. If the Emergency Response Guide recommends wearing chemical protective clothing, DO NOT ATTEMPT ENTRY INTO THE HAZARD AREA. 7

251 Note: SPFC is not designed for protection from chemical, biological or radiological hazards. In the rear of the ERG under the heading of SFPC the following excerpt is quoted: Each guide includes a statement about the use of SFPC in incidents involving those materials referenced by that page. Some guides state that SFPC provides limited protection. In those cases, the responder wearing SFPC with SCBA may be able to perform an expedient, that is, quick in and out operation. However, this type of operation can place the rescuer at risk of exposure, injury or death. The Incident Commander makes the decision to perform this type of operation only if an overriding benefit can be gained (i.e., perform an immediate rescue). When the final decision is made on attempting a rescue, the deciding factor shall always be; Risk v. Benefit. c. When a rescue is determined to be appropriate, rescue crews are to maintain crew integrity, a gross decontamination of water is to be ready, all anticipated equipment is to be carried in initially (to reduce in and out travel to reduce contamination), and rescuers and victim(s) are to be isolated in a safe area once the rescue has been completed. d. Rescuers and EMS personnel shall proceed with gross decontamination before the victim is transferred for transportation to the appropriate medical facility. All contaminated Rescue and EMS personnel must process through a decontamination corridor before they can leave the incident scene. e. Hazardous Materials exposure may cause serious injury or death by thermal, radioactive, asphyxiation, chemical, etiological and mechanical means. Hazardous Materials may gain entry to the body by means of direct contact, ingestion, absorption and inhalation. There may also be psychological harm that threatens the public, as well as the responder. If any personnel are exposed to a Hazardous Material, treatment and transportation to the appropriate medical facility is paramount. Following treatment, completion of the Health and Safety Incident Analysis Forms Packet will be completed and forwarded to Headquarters within 24 hours of the incident. 8

252 ESF 10 Support Annex #2: Shelter in Place FACT SHEET ON SHELTER-IN-PLACE What Shelter-in-Place Means: One of the instructions you may be given in an emergency where hazardous materials may have been released into the atmosphere is to shelter-in-place. This is a precaution aimed to keep you safe while remaining indoors. (This is not the same thing as going to a shelter in case of a storm.) Shelter-in-place means selecting a small, interior room, with no or few windows, and taking refuge there. It does not mean sealing off your entire home or office building. If you are told to shelter-in-place, follow the instructions provided in this Fact Sheet. Why You Might Need to Shelter-in-Place: Chemical, biological, or radiological contaminants may be released accidentally or intentionally into the environment. Should this occur, information will be provided by local authorities on television and radio stations on how to protect you and your family. Because information will most likely be provided on television and radio, it is important to keep a TV or radio on, even during the workday. The important thing is for you to follow instructions of local authorities and know what to do if they advise you to shelter-in-place. How to Shelter-in-Place At Home: Close and lock all windows and exterior doors. If you are told there is danger of explosion, close the window shades, blinds, or curtains. Turn off all fans, heating and air conditioning systems. Close the fireplace damper. Get your family disaster supplies kit and make sure the radio is working. Go to an interior room without windows that's above ground level. In the case of a chemical threat, an above-ground location is preferable because some chemicals are heavier than air, and may seep into basements even if the windows are closed. Bring your pets with you, and be sure to bring additional food and water supplies for them. It is ideal to have a hard-wired telephone in the room you select. Call your emergency contact and have the phone available if you need to report a life-threatening condition. Cellular telephone equipment may be overwhelmed or damaged during an emergency. Use duct tape and plastic sheeting (heavier than food wrap) to seal all cracks around the door and any vents into the room. Keep listening to your radio or television until you are told all is safe or you are told to evacuate. Local officials may call for evacuation in specific areas at greatest risk in your community. 9

253 At Work: Close the business. Bring everyone into the room(s). Shut and lock the door(s). If there are customers, clients, or visitors in the building, provide for their safety by asking them to stay not leave. When authorities provide directions to shelter-in-place, they want everyone to take those steps now, where they are, and not drive or walk outdoors. Unless there is an imminent threat, ask employees, customers, clients, and visitors to call their emergency contact to let them know where they are and that they are safe. Turn on call-forwarding or alternative telephone answering systems or services. If the business has voice mail or an automated attendant, change the recording to indicate that the business is closed, and that staff and visitors are remaining in the building until authorities advise it is safe to leave. Close and lock all windows, exterior doors, and any other openings to the outside. If you are told there is danger of explosion, close the window shades, blinds, or curtains. Have employees familiar with your building s mechanical systems turn off all fans, heating and air conditioning systems. Some systems automatically provide for exchange of inside air with outside air these systems, in particular, need to be turned off, sealed, or disabled. Gather essential disaster supplies, such as nonperishable food, bottled water, battery-powered radios, first aid supplies, flashlights, batteries, duct tape, plastic sheeting, and plastic garbage bags. Select interior room(s) above the ground floor, with the fewest windows or vents. The room(s) should have adequate space for everyone to be able to sit in. Avoid overcrowding by selecting several rooms if necessary. Large storage closets, utility rooms, pantries, copy and conference rooms without exterior windows will work well. Avoid selecting a room with mechanical equipment like ventilation blowers or pipes, because this equipment may not be able to be sealed from the outdoors. It is ideal to have a hard-wired telephone in the room(s) you select. Call emergency contacts and have the phone available if you need to report a life-threatening condition. Cellular telephone equipment may be overwhelmed or damaged during an emergency. Use duct tape and plastic sheeting (heavier than food wrap) to seal all cracks around the door(s) and any vents into the room. Write down the names of everyone in the room, and call your business designated emergency contact to report who is in the room with you, and their affiliation with your business (employee, visitor, client, customer.) Keep listening to the radio or television until you are told all is safe or you are told to evacuate. Local officials may call for evacuation in specific areas at greatest risk in your community. In Your Vehicle: If you are driving a vehicle and hear advice to shelter-in-place on the radio, take these steps: If you are very close to home, your office, or a public building, go there immediately and go inside. Follow the shelterin-place recommendations for the place you pick described above. If you are unable to get to a home or building quickly and safely, then pull over to the side of the road. Stop your vehicle in the safest place possible. If it is sunny outside, it is preferable to stop under a bridge or in a shady spot, to avoid being overheated. Turn off the engine. Close windows and vents. If possible, seal the heating/air conditioning vents with duct tape. Listen to the radio regularly for updated advice and instructions. Stay where you are until you are told it is safe to get back on the road. Be aware that some roads may be closed or traffic detoured. Follow the directions of law enforcement officials. Local officials on the scene are the best source of information for your particular situation. Following their instructions during and after emergencies regarding sheltering, food, water, and clean up methods is your safest choice. 10

254 At School: Close the school. Activate the school s emergency plan. Follow reverse evacuation procedures to bring students, faculty, and staff indoors. If there are visitors in the building, provide for their safety by asking them to stay not leave. When authorities provide directions to shelter-in-place, they want everyone to take those steps now, where they are, and not drive or walk outdoors. Provide for answering telephone inquiries from concerned parents by having at least one telephone with the school s listed telephone number available in the room selected to provide shelter for the school secretary, or person designated to answer these calls. This room should also be sealed. There should be a way to communicate among all rooms where people are sheltering-in-place in the school. Ideally, provide for a way to make announcements over the school-wide public address system from the room where the top school official takes shelter. If children have cell phones, allow them to use them to call a parent or guardian to let them know that they have been asked to remain in school until further notice, and that they are safe. If the school has voice mail or an automated attendant, change the recording to indicate that the school is closed, students and staff are remaining in the building until authorities advise that it is safe to leave. Provide directions to close and lock all windows, exterior doors, and any other openings to the outside. If you are told there is danger of explosion, direct that window shades, blinds, or curtains be closed. Have employees familiar with your building s mechanical systems turn off all fans, heating and air conditioning systems. Some systems automatically provide for exchange of inside air with outside air these systems, in particular, need to be turned off, sealed, or disabled. Gather essential disaster supplies, such as nonperishable food, bottled water, battery-powered radios, first aid supplies, flashlights, batteries, duct tape, plastic sheeting, and plastic garbage bags. Select interior room(s) above the ground floor, with the fewest windows or vents. The room(s) should have adequate space for everyone to be able to sit in. Avoid overcrowding by selecting several rooms if necessary. Classrooms may be used if there are no windows or the windows are sealed and can not be opened. Large storage closets, utility rooms, meeting rooms, and even a gymnasium without exterior windows will also work well. It is ideal to have a hard-wired telephone in the room(s) you select. Call emergency contacts and have the phone available if you need to report a life-threatening condition. Cellular telephone equipment may be overwhelmed or damaged during an emergency. Bring everyone into the room. Shut and lock the door. Use duct tape and plastic sheeting (heavier than food wrap) to seal all cracks around the door(s) and any vents into the room. Write down the names of everyone in the room, and call your schools designated emergency contact to report who is in the room with you. Listen for an official announcement from school officials via the public address system, and stay where you are until you are told all is safe or you are told to evacuate. Local officials may call for evacuation in specific areas at greatest risk in your community. Remember that instructions to shelter-in-place are usually provided for durations of a few hours, not days or weeks. There is little danger that the room in which you are taking shelter will run out of oxygen and you will suffocate. 11

255 ESF 10 Support Annex #3: Radiological Incident Response Plan RADIOLOGICAL INCIDENT RESPONSE PLAN I. Purpose: The purpose of this annex is to provide a coordinated County response in the event of an emergency, ranging from an unusual event to a general emergency, at a Fixed Nuclear Facility (FNF) affecting Anne Arundel County. II. Situation and Assumption: A. Situation: 1. Incidents occurring at either of the following nuclear reactor power plants could directly or indirectly affect Anne Arundel County. a. Calvert Cliffs Nuclear Power Plant (Calvert County, MD). b. Peach Bottom Atomic Power Station (North of Harford County, MD, in Pennsylvania). 2. Calvert Cliffs Nuclear Power Plant is located near the town of Lusby in Calvert County, MD on the west bank of the Chesapeake Bay approximately 10.5 miles southeast of Prince Frederick. It is co-operated by Unistar and Constellation Energy. Most of Anne Arundel County is within the Calvert Cliffs ingestion zone ranging from 20 to 50 miles of Calvert Cliffs Nuclear Power Plant. Consequently, this Annex will focus primarily on the Anne Arundel County response to an event at Calvert Cliffs. 3. Peach Bottom Atomic Power Station is owned by Exelon Nuclear and is located in York County and Lancaster County. The plant is about 38 miles NNE of Baltimore, MD. Approximately 10 miles of northern Anne Arundel County is within the Peach Bottom Atomic Power Station ingestion zone. The same response process for Calvert Cliffs would be utilized for a nuclear event at Peach Bottom Atomic Power Station, however the locations of the reception center and emergency shelter would change from southern Anne Arundel County to northern Anne Arundel County. 4. If an accident occurred at either of these plants that resulted in the release of radioactive gases or airborne materials, two zones would be involved that could require certain protective actions to be taken. a. The 10-mile radius plume zone within which partial or complete evacuation of people, or their shelter might be necessary. Shelter might require that people simply stay in their homes. (Anne Arundel County is not in a plume zone). b. The 50-mile radius ingestion zone wherein food, livestock feed, milk and water might have to be protected or their use curtailed temporarily in order to protect people from longrange effects of radiation, no matter how slight it might be. (Parts of Anne Arundel County are in the ingestion zone of both Calvert Cliffs and Peach Bottom see map at appendix 9). B. Assumptions: 1. Based on the recommendations of the Secretary of the Environment or Governor, MEMA will inform the affected Counties and assure overall coordination of State support to Anne Arundel County (if necessary) in the implementation of their Protective Actions operation. 12

256 2. MEMA will coordinate with the implementation of the County s Parallel Action operations. 3. In the case of an Alert or higher emergency level at Calvert Cliffs, Anne Arundel County s Emergency Operations Center (EOC) will provide unified command with the State s EOC. 4. Each Fixed Nuclear Facility (in this case Calvert Cliffs) will establish a Joint Information Center (JIC). The Calvert Cliffs JIC is located at the Calvert Cliffs EOC (See Appendix 4 for JIC address). 5. MEMA will keep FEMA, all contiguous states, the District of Columbia, and all Maryland Counties, Baltimore City, and the City of Annapolis informed of the emergency and Protective Actions recommended. 6. The Accident Assessment Center (AAC) will perform plume and ingestion pathway dose projections. III. Concept of Operations: A. General-- Anne Arundel County Office of Emergency Management (OEM) will: 1. Provide warning and timely information to the population of Anne Arundel County. 2. Provide reception/monitoring and decontamination support to Calvert County, if necessary. 3. Assist the state of Maryland with contamination sampling collection. 4. Suspend the manufacture or use of milk, livestock feed, drinking water or food if directed by Maryland Department of Health and Mental Hygiene, and arrange for replacements or substitutes. B. Plan Activation: (see Appendix 3) C. Reception/Monitoring and Decontamination Operations: (see Appendices 6 and 7) 1. In coordination with Calvert County, every effort will be made to encourage people to use personal resources, such as private automobiles or trucks, for relocation transport from the plume zone. If relocation from Calvert County becomes necessary, The Emergency Alert System (EAS) will be activated for dissemination of information and instructions. 2. Reception support to Calvert County residents will occur only if Calvert County Officials or the Maryland Emergency Management Agency (MEMA) requests such action. IV. Organization and Assignments of Responsibilities: Organization and responsibilities remain the same as assigned in the Anne Arundel County Emergency Operations Plan (EOP) Basic Plan, Section IV. County departments, offices, and agencies will continue to function in their respective normal roles, varying routines, emphasis, actions, and priorities to meet the urgent needs of the situation, and to carry out any additional emergency functions which may be assigned. Task Responsibility of Prior Planning and Coordination: OEM Notification of Emergency Fire Department Communications Division and/or OEM 13

257 Public Information County Executive PIO Rumor Control OEM EOC Communications: OEM OIT Reception Center Fire Department Radiological monitoring and Department of Social Services (DSS) Decontamination (for relocation from Calvert County) Emergency Shelter Management DSS, Animal Control (AC) Department of Aging (DOA) Individual Assistance: DSS and American Red Cross (ARC) Relocation Transport (only clean vehicles): DOA Emergency Shelter Support, Fire Department EMS Medical: Department of Health (DOH) AC DOA Anne Arundel County Public Schools (AACPS) See AACO EOP ESF 6 Traffic Control/Direction: Police Department, DPW Highways Logistics/Supply: Central Services Officer Distribution of Emergency DPW- Utilities Drinking Water: Radiological Monitoring Radiological Officer and Decontamination: DPW Fire Department Livestock Feed Supplies: Agricultural Extension Agent Distribution of Dosimeters Fire Department Haz-Mat Radiological Officer Recording and Interpretation Fire Department Haz-Mat Radiological Officer of Radiological Data: MDE Rep Tracking of expenses Office of Finance V. Direction and Control: A. Central coordination and control from the OEM located at 7480 Baltimore Annapolis Blvd. Suite 102 Glen Burnie, MD Telephone: Fax: B. Alternative Site: Anne Arundel County Fire Department Departmental Operations Center (DOC) located at 8501 Veterans Highway, Millersville, MD Telephone: C. Communications utilized during a radiological incident include the following: Landline telephone line, cell phone, WebEOC, EAS, VOIP, RACES, Fly Away Kit, 800 mhz radios, MCCU. 14

258 VI. Reports and Records: All persons and County departments involved in the emergency response are to keep careful records of employee hours, overtime hours, up-staffing, back-filling and other expenses such as equipment usage and purchases. Submit one copy of such records to include summaries of the totals to the OEM within 48 hours after emergency ends. VII. Plan Development and Maintenance: A. This annex is the responsibility of the Director of Emergency Management and the OEM. B. All agencies and individuals assigned responsibilities in this annex must make provision in their operating procedures to carry out the tasks assigned in this annex and appendices. VIII. Authorities and References: Refer to Anne Arundel County EOP and ESF 10 Hazardous Materials. B. Maryland Emergency Operations Plan (2007)- Specialized Plans under title Radiological Emergency Plan (under separate cover aka Annex Q). C. Federal Radiological Emergency Response Plan (FRERP). Appendices Appendix 1 Appendix 2 Appendix 3 Appendix 4 Appendix 5 Appendix 6 Appendix 7 Appendix 8 Appendix 9 Appendix 10 Appendix 11 - Notification Schematic - Form: Accident Report, Fixed Nuclear Facilities - Emergency Classification Levels and Response Actions - Public Information & Rumor Control - Plume Zone Evacuation -Check List for Establishment of Reception Center - Traffic Control & Directions - Ingestion Zone Exposure Actions & Responsibilities - Ingestion Zone Maps - Radiological Exposure Control Radiological Monitoring Decontamination Procedures Personnel Decontamination Procedures Equipment -Protection Guidance for Food, Crops, and Livestock 15

259 Radiological Annex Appendix 1 Calvert Cliffs Nuclear Power Plant (24 / 7 / 365) Peach Bottom Nuclear Power Plant (24 / 7 / 365) Calvert County 911 (24 / 7 / 365) Calvert County Emergency Management MEMA MJOC (24 / 7 / 365) Annapolis City Emergency Management Anne Arundel 911 (24 / 7 / 365) County Executive Chief Admin County Health AACO OEM BWMC AAMC U.S. Army Fort Meade U.S. Coast Guard U.S Naval Academy BWI NSA ESF 1 Transportation Police Dept DPW - Highways ESF 5 OEM OEM Staff PIO OIT Radiological Officer Fire Dept Police Dept Dept Social Services American Red Cross Central Services Health Dept of Sheriff Office DPW Utilities DPW Highways RACES ESF 6 Sheltering & Mass Care AACPS Dept Social Services American Red Cross Police Dept Animal Control Sheriff Office RACES ESF 10 HazMat Fire Dept Police Dept Health Dept of Agriculture Agent 16

260 Radiological Annex Appendix 2 Complete ALL information Use NA if information is NOT AVAILABLE Use Reverse if necessary INITIAL ACCIDENT REPORT 1. This Is/Is Not an exercise: (Circle One) 2. Name of Caller: 3. Title/Organization: 4. Facility: Calvert Cliffs Peach Bottom 5. Emergency Class: Unusual Event Site Emergency Alert General Emergency None 6. Time Declared: Date: 7. Nature of Incident: 8. Radioactivity: Has Not Been Released In Plant Has Been Released From the Plant Is Being Released 9. Type of Release: None Airborne Waterborne Surface Spill 10. Population Affected: None Yes Location (sector/zone) 11. Protective Action Recommended: None Yes 12. This Is/Is Not an Exercise: (Circle One) 13. Remarks: Time of Call: Date: Received by: Message Passed To: Name and Organization Time 17

261 Radiological Annex Appendix 3 Emergency Classification Levels and Response Actions Emergency Classification and Anne Arundel County Government Actions: The Nuclear Regulatory Commission (NRC) and the Federal Emergency Management Agency (FEMA) have established a standardized emergency classification system for emergencies at nuclear power plants. The four levels, in order of increasing severity are (1) Unusual Event, (2) Alert, (3) Site Emergency, and (4) General Emergency. Classification description and actions by the county government for each emergency classification are as follows: 1. Unusual Event a. Description: Events are in progress or have occurred which indicate a potential degradation of the level of safety of the plant or indicate a security threat to facility protection. No releases of radioactive material requiring offsite response or monitoring are expected unless further degradation of safety systems occur. In this stage, no danger is posed to the public and no response by State or county agencies or the public is necessary. The purpose of this classification by Calvert Cliffs Nuclear Power Plant (CCNPP) is to provide offsite notification to: i. Assure that the first step in any response later found to be necessary has been carried out. ii. iii. Bring the operating staff to a state of readiness. Provide systematic handling of information and decision making. 2. Alert b. Anne Arundel County Actions: None; Anne Arundel County would not normally be notified of this level. a. Description: Events are in process or have occurred which involve an actual or potential substantial degradation of the level of safety of the plant or security event that involves probable life threatening risk to site personnel or damage to site equipment because of hostile action. Any releases are expected to be limited to small fractions of the EPA Protective Action Guideline exposure levels. The purpose of the Alert classification is to assure that additional emergency response personnel are on standby and ready to respond if necessary. This includes situations where it is considered prudent to notify off-site emergency organizations and mobilize on-site emergency personnel. 18

262 The purpose of this classification by CCNPP is to: i. Assure that emergency personnel are readily available to respond if the situation becomes more serious or to perform confirmatory radiation monitoring, if required. ii. Provide off-site authorities current status information. b. Anne Arundel County Actions: i. All parties notified and placed on stand-by (stand-by= reachable by phone; EOC rep able to report to the EOC within 30 minutes). ii. EOC activated to Level 2. iii. iv. Prepare to activate Emergency Alert System (EAS). Release public information as required. 3. Site Emergency a. Description: The Site Emergency Classification is declared when events are in progress or have occurred which involve an actual or likely major failure of plant functions needed for protection of the public or hostile action that result in intentional damage or malicious acts (1) toward site personnel or equipment that could lead to the likely failure of equipment or (2) prevents effective access to equipment needed for the protection of the public. Any releases are not expected to result in exposure levels which exceed EPA Protective Action Guideline exposure levels beyond the site boundary. The purpose of this classification by CCNPP is to: i. Assure that response centers are staffed. ii. iii. iv. Assure that monitoring teams are dispatched. Assure that personnel required for evacuation of near-site areas are at their duty stations if the situation becomes more serious. Provide consultation between on-site and off-site agencies. v. Provide informational updates for the public through off-site agencies. b. Anne Arundel County Actions: i. Provide information/intelligence to all agencies listed in the notification calldown schematic. ii. iii. EOC activated to Level 3 consisting of OEM staff, Department of Health, PIO, Radiological Officer, Agricultural Extension Agent, Fire and Police, and others at the OEM Director s discretion. Place the following individuals and agencies on stand by: DSS, Department of Aging, RACES, American Red Cross, Animal Control (AC), DPW Highways and Utilities, Constituent Services, Central Services, Anne Arundel County Public Schools (AACPS), Volunteer 19

263 call-takers. Note that these individuals are to follow their internal departmental notification procedures. iv. Notify Anne Arundel County Public Schools identified for shelter facilities and Reception Center. 4. General Emergency a. Description: The General Emergency classification indicates that events are in progress or have occurred involving actual or imminent substantial core degradation or melting and a potential for loss of physical control of the facility. Releases can be reasonably expected to exceed EPA Protective Action Guidelines exposure levels off-site for more than the immediate site area. The purpose of this classification by CCNPP is to: i. Initiate predetermined protective actions. ii. iii. iv. Provide continuous assessment of information from on-site and off-site organizational measurements. Initiate additional measures as indicated by actual or potential releases. Provide consultation with off-site authorities. v. Provide informational updates for the public through off-site authorities. b. Anne Arundel County Actions: i. Provide information/intelligence to all other agencies listed in the notification schematic. Staff EOC with all agencies listed above including those on stand-by. ii. iii. Fire Department and DSS activate Reception Center along with the ESF 6-Sheltering and Mass Care team. DSS to activate emergency shelters; RACES volunteers assigned to support shelter and assembly area personnel; police begin traffic control and direction. If required by the MD Department of Health & Mental Hygiene (MDHMH). The Emergency Management Director will coordinate with the Health Officer regarding these operations and the dissemination of health information to the public. The Department of Health will assist with radiological sampling and control of food, water, milk, and livestock feed supplies within the county as advised by the MDHMH. Protective Actions and Anne Arundel County Government Actions: Protective Actions are the measures taken in anticipation of or after an uncontrolled release of radioactive material. The purpose is to prevent or minimize abnormal radiological exposures to the public that would be likely to occur if the actions were not taken. The decision to initiate a protective action may be a difficult process, with the benefits of not taking the action weighed against the risk and constraints involved in taking the action. The magnitude of the release, possible pathways to the population at risk, and time available to take action must all be considered in the determination of Protective Actions. 20

264 The Protective Actions include: (1) Take Shelter (2) Re-location (3) Access Control (4) Food, Water, Milk, and Livestock Feed Control. 1. Shelter in-place a. Description: Shelter-in-Place is generally the notification of the public to go indoors, shut doors and windows, and shut off ventilation systems. These actions provide shielding from direct radiation and protection from gases and vapors for a short period of time. Take Shelter should be considered when constraints, such as inclement weather or sudden overwhelming exposure could render evacuation ineffective or undesirable. b. Anne Arundel County Actions: 2. Evacuation a. Description: None. Usually pertains only to individuals within the ten-mile plume zone of a nuclear power plant, but may be extended if conditions warrant. Evacuation is the movement away from contaminated areas. If Calvert County occupants are moving northward, they will cross into Anne Arundel County. If necessary, transport to emergency shelters will be provided to the public as resources permit. b. Anne Arundel County Actions: 3. Access Control Description: 1. No one in Anne Arundel County is expected to be evacuated. If requested by Calvert County or MEMA, Anne Arundel County will activate a Reception Center and Emergency Shelter for those vacating Calvert County and arriving in Anne Arundel County. 2. The use of stable iodine by the general public to protect against the uptake of inhaled radioiodine by the thyroid is recognized as an effective alternative or a supplement to relocation. This is typically given to all individuals within the 10 miles radius of the plant and to responders in the ingestion zone. Access Control is the provision of traffic control which may include the establishment of roadblocks or other means to limit public entry into designated areas as an effective protective action to avoid the unnecessary exposure of the public to contamination. Access Control can be an effective protection to avoid cross-contamination of those who were exposed versus the responders and public who were not. b. Anne Arundel County Actions: Access Control is expected in Anne Arundel County. Access Control will include the funneling of traffic from Calvert County to the reception center for monitoring and decontamination if necessary. 21

265 4. Food, Water, Milk, and Livestock Feed Control Description: Control of Food, Water, Milk, and Livestock Feed means the consumption of these exposed commodities is restricted. Additionally, alternate sources are identified until the contamination has decreased to safe levels. Anne Arundel County Actions: 1. Food The DHMH and Department of Natural Resources (DNR) will ensure that contaminated milk supplies and contaminated food supplies including produce, marine, and game animals are kept from the public. DHMH will also ensure that open public water supplies which have become contaminated are shut off or are designated for critical use (e.g. firefighting) only. (See Appendix 11 for additional information on food protection). 2. Livestock The Department of Agriculture will ensure that animals are removed from pasture and are placed on alternate feed supplies. The Department of Transportation will provide transportation for alternate feed supplies for livestock taken off pasture. (See Appendix 11 for additional information on livestock protection). 5. Phases of a Nuclear Power Plant Incident a. Early Phase 1. Period at the beginning of a nuclear incident when immediate decisions on protective actions are required. 2. Decisions must be based primarily on predictions of radiological conditions in the environment. 3. Primary source of exposure to the population is due to the passing plume from external exposure and inhalation. 4. Protective actions include: Sheltering Evacuation Milk animals put on stored feed 5. May last from hours to days. b. Intermediate Phase 1. Period beginning after the source and releases have been brought under control and environmental measurements are available for use as a basis for decisions on protective actions. 2. Primary source of exposure to the population is due to deposited radionuclides. 3. Exposure pathways: External radiation Inhalation of re-suspended materials. Ingestion of food and water. 22

266 4. Protective actions: Relocation Restrictions on food/water 5. May last from weeks to many months. Late Phase 1. Period beginning when recovery actions are commenced so as to reduce radiation levels in the environment to permit unrestricted, long-term use of property. 2. Late phase ends when all recovery actions have been completed. 3. May last from months to years. Pathways Phases Actions 1. External radiation from facility Sheltering Evacuation Control of Access 2. External radiation from plume 3. Inhalation of activity in plume 4. Contamination of skin and clothes 5. External radiation from ground deposition of activity 6. Ingestion of contaminated food and water 7. Inhalation of contaminated materials E A R L Y I N T E R M E D I A T E L A T E Sheltering Evacuation Control of Access Sheltering/Evacuation KI Control of Access Sheltering Evacuation Decontamination of persons Evacuation Relocation Decon of land and property Food and water controls Relocation Decon of land and property 6. Emergency Pathways Defined Accident Phase Exposure Pathway Emergency Planning Zone Plume Exposure Pathway Ingestion Pathway Plume (external) Deposited Material (external) Plume submergence (inhalation) Food and Water (internal by ingestion) About a 10 miles radius for commercial reactors; About 1 mile radius for research reactors. About a 50 mile radius for commercial reactors; About 5 mile radius for research reactors. 23

267 Radiological Annex Appendix 4 I. Public Information A. The consistent and controlled release of public information by the County PIO concerning a radiological emergency situation is essential to retain the public confidence needed for the successful implementation of the Response Emergency Plan (REP). Each Fixed Nuclear Facility (FNF) affecting the State will establish a Joint Information Center (JIC) beyond the plume exposure pathway plume zone. The JIC for a Calvert Cliffs Radiological Event is located at: 100 Skipjack Rd. at Hallowing Point Rd. Prince Frederick, MD Calvert ADC map 8-D-5 B. The County Public Information Officer (PIO) will be in charge of the County's formal announcements. The County PIO will report on the radiological emergency situation and County operations. The County PIO will make all reasonable attempts to coordinate public information announcements with the JIC PIO to ensure consistent information release at State and local levels. C. Upon the declaration of a Level 2 Alert or higher for a fixed nuclear reactor incident which may affect Anne Arundel County, no matter how indirectly, the County Public Information Officer (or designee) will assume the role of Emergency PIO. This task will divide into five areas: 1. The County PIO or designee will go to the designated JIC and work in conjunction with MEMA, MDE, Calvert County, Calvert Cliffs EOC representatives as well as Constellation Energy s EOC representatives, and MJOC. 2. If a secondary JIC is activated in Anne Arundel County to serve the County s interests, the Anne Arundel County PIO may appoint assistants. A JIC manager can also be appointed if span of control and logistics become an issue, and for rumor control, media, and public alert messages. a. All County information announcements will include as a minimum the following information: Identification of agency/organization issuing the information. Identification of the affected nuclear facility in question and the time of the accident. Identification of the geographic areas affected by the emergency. A brief description in layman's terms of the seriousness of the emergency situation. The necessity for Protective Actions. A description of State, County, Federal, or FNF response to the emergency. Identification of communication channels over which further information will be presented. 3. Providing the general public with accurate information and instructions regarding what protective actions are appropriate. This information should be reviewed by the PIO and outdated information redacted, as well as current information provided hourly, unless dictated otherwise by the JIC. When appropriate provide information in Spanish and Korean to reflect current demographic needs in the County. 4. Keeping emergency management, the news media (both electronic and print) and local government officials apprised of the situation and what actions are being taken. 24

268 5. Inform the public of rumor control telephone lines activated by OEM and where citizens can access current and correct information regarding the emergency in progress, such as a website, WNAV radio, etc. II. Rumor Control A. The OEM Director will designate two or more telephone lines as rumor control lines, via the line. These telephone numbers will be released to the Public as a source of current correct information regarding the radiological emergency. 25

269 Radiological Annex Appendix 5 I. Plume Zone Evacuation A. Upon direction, any or all of the actions listed below may be necessary. 1. The Reception Center in Anne Arundel County will receive and decontaminate those relocating from Calvert County at: Southern High School 4400 Solomon s Island Road Harwood, Maryland ADC Map Coordinates: 29 A 4 Telephone: Relocation Route: North on Route 2 to Harwood Road. School is on the west side of Route 2 just north of the Harwood Road traffic light intersection. 3. Calvert County Evacuation Data: a. Approximately 55,000 residents in the 10 mile radius plume zone. b. Several thousand residents might be relocated to Anne Arundel County. c. Northern Calvert County Mass Care Center Huntington High School 4125 North Solomons Island Road Huntington, Maryland ADC Map Coordinates: 6 E 10 Telephone: or Fax: d. Relocation instructions to Calvert County citizens en route to shelter in Anne Arundel County should stress the need for those relocating to utilize their own resources for transportation as much as possible. Those seeking public shelter should be advised to bring items such as medications, bedding, special diet foods if required, and be advised that pets are accepted at Companion Animal Shelters (CASs) such as Annapolis High School. Anne Arundel County Animal Control will assist pet owners who have relocated in finding boarding for their pets if pets are not permitted in the relocation. B. Reception Center Residents of Calvert County evacuating into Anne Arundel County will be directed to Southern Senior High School (4400 Solomon s Island Road, Harwood, MD 20771, telephone (410) ). The Reception Center will be under the control of a Fire Department Incident Commander who will supervise radiological monitoring and decontamination of arriving evacuees. Registration of personnel arriving will be performed by staff and volunteers from DSS. 26

270 Registration a. A registration form will be completed by or for each arriving individual. Information given will be family name, first name, age, sex, Calvert County address, radiological findings on vehicles and individuals, and other means of contact. b. Multiple copies (for the Reception Center, AACO OEM, Calvert County OEM, DSS, and the family) of the form will be created and retained at the Reception Center for later distribution except for the family copy which will go with the family to the emergency shelter. c. The family copy of the registration form will be taken by individual/family to the Emergency Shelter if necessary. These copies will be given to shelter registration upon arrival whereas DSS and ARC would make copies for their shelter records. DSS will later receive their copies from the reception center. Placement a. The Emergency Shelter will be located at Annapolis High School at 2700 Riva Rd, Annapolis, MD Note that this is subject to change at the Director of OEM s discretion. b. When possible, evacuees will be urged to use private means of transportation to reach their assigned shelter. Radiological Monitoring and Decontamination a. The Hazardous Materials Team of the Anne Arundel County Fire Department will set up procedures for monitoring of persons arriving at the Reception Center. Personnel will be monitored and decontaminated if necessary before being sent to Reception Center registration. Vehicles coming from Calvert County will be monitored as resources permit and those requiring decontamination will be segregated until decontamination can be accomplished (see Appendix 8). b. The Maryland Military Department/National Guard, County DPW, and County Fire Department may assist in decontamination of those relocated, emergency workers, equipment, and/or materials. C. Relocation/Emergency Shelters The location of emergency shelters and relocation centers is at the discretion of the Director of Emergency Management of Anne Arundel County and will depend upon the circumstances of the event. Other emergency shelters considered are: 1. Meade High School 1100 Clark Rd. Ft. Meade, MD ADC Map Coordinates: 6 C 9 Telephone: Northeast High School 1121 Duvall Highway Pasadena, MD ADC Coordinates: 9 D 5 Telephone:

271 D. Radiation Exposure Control 1. Radiation Exposure Control is the provision of a preplanned system for monitoring radiological exposure of the general public and monitoring and controlling exposure of emergency responders. Exposure records will be maintained of all emergency responders to the accident. Those who relocate will be monitored for contamination and records of their estimated radiation exposure maintained. Specific locations on the body will be established to monitor the amount of radiation which may have been absorbed. The thyroid absorbs radiation more so than other parts of the body, so this is always closely monitored for exposure. 2. The decontamination process for those who have relocated from Calvert County will take place at reception centers. Contaminated equipment may also be decontaminated at the reception center. Monitoring and decontamination will be performed by individuals trained in the use of radiation detection instruments (radiation monitors) and decontamination procedures. E. Handling of Contaminated Individuals and Vehicles 1. A person or vehicle is considered contaminated if there is a reading of.1 mrem per hour above background or higher. 2. Contaminated individuals must be controlled through the decontamination process and then re-monitored to ensure that radiation levels have been reduced to an acceptable level. These levels will be noted on the registration form. 3. Contaminated individuals will go through the decontamination process prior to the completion of registration. Procedures will be established to include: Gross decontamination. Segregation by sex. Movement to men s or women s shower area. Removal of contaminated clothing before entering shower. Complete shower and receive towels and clean clothing. Re-monitoring after shower process. Movement to registration center and emergency shelter if necessary. Contaminated vehicles will be segregated until they are decontaminated. The Department of Public Works (employees will receive Just in Time training) or Fire Department crews will utilize hoses to wash the outside of the vehicles, with special attention to wheel wells and grill areas and areas where contamination was noted. If the interior is contaminated, the vehicle must be quarantined until it is determined how the interior will be decontaminated (or properly disposed of). Contaminated clothing or other materials should be put in plastic bags, then stored in containers with lids until they can be washed or decontaminated, or properly disposed of. 28

272 Reception Center Site Completed by Vehicle Type Vehicle Model Vehicle Tag Driver or Head of Household Name, Last Name First Middle Name Initial Male Female Age 1st Reading Address of Residence House # & Street (Other info) Decon Yes or No 2nd Reading Decon Yes or No 3rd Reading Decon Yes or No City, State & Zip Code Home Phone Cell Phone Office Phone Other Means of Contact Vehicle 1 st Contamination Level Vehicle 2nd Contamination Level Vehicle 3rd Contamination Level Vehicle Impounded Yes No Occupant #1 Last Name Male Female Age Occupant #2 Last Name Male Female Age Occupant #3 Last Name Male Female Age Occupant #4 Last Name Male Female Age 1 st Level Decon Yes or No 1 st Level Decon Yes or No 1 st Level Decon Yes or No 1 st Level Decon Yes or No First Name 2nd Level First Name 2nd Level First Name 2nd Level First Name 2nd Level Decon Yes or No Decon Yes or No Decon Yes or No Decon Yes or No 3rd Level 3rd Level 3rd Level 3rd Level Decon Yes or No Decon Yes or No Decon Yes or No Decon Yes or No Middle Initial Middle Initial Middle Initial Middle Initial 29

273 Radiological Annex Appendix 6 CHECKLIST FOR SET UP AND EQUIPPING OF RECEPTION CENTER AND RADIOLOGICAL MONITORING AND DECONTAMINATION CAPABILITY ALERT LEVEL ACTIONS. Verify the following equipment either is available or could be procured on short notice. Radiological monitoring instruments (with current calibration) are available along with trained operators. (Spare batteries available) Personal dosimeters for each individual assigned to radiological monitor teams. Logging system set up to record vehicles and individuals monitored and note readings obtained. Trash cans with lids available for depositing contaminated clothing. Barrier tape and traffic cones available for marking areas for monitoring and traffic control. Jumpsuits or other suitable clothing items available for individuals being decontaminated. Soap, shampoo, and towels available for personnel being decontaminated. SITE EMERGENCY LEVEL ACTIONS. Complete the Alert Level Actions and begin response actions to include, but not limited to the following actions. Dispatch Haz-Mat Team to Southern High School to set up radiological monitoring and decontamination area. Establish communications between Southern High School and EOC. Establish traffic control for vehicles coming north on Route 2 from Calvert County to assist them in reaching Southern Senior High School. Establish traffic pattern in school lot for cars and buses to insure vehicles and individuals are monitored as desired. Establish and mark traffic routes to and from men s and women s shower rooms in the school Issue personal dosimeters to personnel who will be dealing with contaminated vehicles or individuals. Conduct operational checks of radiological monitoring equipment. Check and log background radiation. Establish shift schedule for extended operations. 30

274 GENERAL EMERGENCY LEVEL ACTIONS. Complete the Alert and Site Emergency Level Actions and begin response actions to include, but not limited to the following actions. Activate Reception Center with full staffing. Ensure personal dosimeters are being used and recorded. Monitor and record background radiation for monitoring area before arrival of first evacuees. Set up control to keep personnel who have been screened and determined clear of radiation separate from those who have not been screened. Report the following information to the County EOC approximately once an hour. The number of vehicles and individuals that have been monitored. The number of vehicles and individuals found contaminated. Highest readings on any particular individual or vehicle. Number of persons requiring medical attention. Number of persons referred for sheltering. Types of media units on scene. Any unusual or noteworthy events. Report any individual with contaminated wounds to the on-scene medical unit or arrange transport for them to a location where they can get appropriate medical treatment. Secure all contaminated clothing in plastic bags or lidded trash cans. County Police establish control and custody procedures for personal items of individuals being decontaminated ( items such as wallets, keys and other personal items). Provide appropriate clothing for those individuals being decontaminated. Provide any available amenities to individuals following decontamination, such as combs and hair dryers, as are reasonably available. 31

275 Radiological Annex Appendix 7 Traffic Control and Directions Responsibility: Condition: Anne Arundel County Police Department, DPW- Highways 1. In the event of re-location of Calvert County residents to Anne Arundel County, individuals who are relocating will be directed to a Reception Center. 2. To provide traffic control and re-location support to Calvert County in the event of a general emergency at Calvert Cliffs Nuclear Power Plant. The traffic route from Calvert County line to the reception center will also be controlled to assure that all relocated individuals will be decontaminated as necessary. Traffic Control: In a situation of a general emergency for Calvert Cliffs Nuclear Power Plant, County Police should prepare to deny traffic movement from Anne Arundel County to Calvert County, if requested by Calvert County authorities. This would require establishing road blocks on all routes and roads that link Anne Arundel and Calvert Counties. Along with our County agencies providing parallel support with State agencies, the Maryland State Police (MSP) and the Maryland Military Department/National Guard will assist the County by providing personnel to man access and traffic control points. The Department of Transportation s State Highway Administration may provide road barricades, flashing signals, and traffic cones to supplement County resources. The Anne Arundel County Police Department will coordinate with the EOC Sheriff s Representative to provide on-site security and crowd control to designated Reception Centers and Emergency Shelters. List of Roads: The below roads must all be staffed, otherwise potentially contaminated travelers may bypass barriers and avoid proper decontamination. At least 25 sites are listed in the below two tables. 1. County Line Roads from Calvert to Anne Arundel to Block: Community Road Cross Road Map Grid North Beach Bay Ave. Beach Ave. 36 E 6 The Hills Boyds Turn Rd. Friendship Rd. 35 J 4 Owings Rt. 778 Solomons Island Bella Vista Dr. 35 E 4 Rd. Friendship Sandsberry Rd. Rt. 2 Solomons Island Rd. 35 E 2 Owings Rt. 260 Chesapeake Beach Rt. 2 Solomons Island Rd. 35 C 4 Rd. West Jewell Jewell Rd. McKendree Rd. 33 A 11 Lyons Creek Fishers Station Rd. Rt. 794 Access Rd. 32 E 9 Lyons Creek Rt. 794 Sothern Md. Blvd. Rt. 4 Southern Md. Blvd. 32 E 8 Bristol Rt. 794 Southern Md. Blvd. Northbound Ramp Rt D 6 Waysons Corner Rt. 4 North Southern Md. Rt. 794 ramp, just north of 31 K 2 Blvd. Sands Rd. Waysons Corner Rt. 4 North Southern Md. Rt. 794 ramp by Park and 31 J 2 Waysons Corner Blvd. Rt. 4 North Southern Md. Blvd. Ride Ramp to Rt. 408 Mt. Zion Rd. 31 H 1 32

276 2. Funneling of Calvert Traffic from County Line to Reception Center Community Road Cross Road Map Grid Friendship Rt. 261 Friendship Rd. East of Rt. 778 Solomons 35 F 2 Island Rd. Webbs Corner Rt. 423 Fair Haven Rd. East of Rt. 2 North 33 E 12 Tall Oaks Jewell Rd. Tacaro Forge Rd. 33 G 11 Tracy s Landing Rt. 256 Deale Rd. East of Rt. 2 Solomons 33 E 7 Island Rd. Tracy s Landing Rt. 258 Bay Front East East of Rt D 6 Tracy s Landing Bay Front West West of Rt D 6 Bounty s View Nutwell Rd. East of Old Ridge Path 33 D 3 Lane Lothian Rt. 408 Mt. Zion Marlboro West of Rt. 2 North Circle 29 A 11 Rd. Lothian Rt. 422 Bayard Rd. North Rt. 2 Circle 29 A 11 Owensville Rt. 255 Owensville Rd. East of Rt C 8 Harwood Polling House Rd. South of Rt. 2 Solomons 29 A 5 Island Rd. Harwood Harwood Rd. West of Rt. 2 at light 29 A 4 Southern Senior High School Reception Center Rt. 2 Solomons Island Rd. Southern High School 29 A 4 33

277 Radiological Annex Appendix 8 Agency Actions and Responsibilities I. An inventory of calibrated radiological monitoring equipment is maintained by the County Fire Department Haz-Mat Team. Radiological monitoring equipment training will be the responsibility of the Haz-Mat Team, which includes the Radiological Officer. Personnel assigned to the radiological monitoring equipment must receive appropriate training in the usage of this equipment and cross-contamination dangers. A. Radiological Response Team: Personal Dosimeter: Radiological monitoring equipment will be issued to the Fire Department Haz-Mat Team and other trained personnel for use by the Radiological Response Team. For incidents at Calvert Cliffs Nuclear Power Plant this team will also be deployed to the Reception Center at Southern Senior High School. The Radiological Officer will issue personal dosimeters to personnel who are expected to be detailed to areas of possible radiological contamination. At the time of issue of the personal dosimeter an exposure record will be initiated in conjunction with the Health Department. Dosimetry may be required by Fire, Police, DSS, and DPW personnel depending on area and nature of assignment. Prior to deployment into an area of suspected contamination, such personnel should report to the location designated by the Radiological Officer to receive their personal dosimeters and tracking sheets. II. Ingestion Zone Exposure Actions & Responsibilities A. Accident Assessment: Maryland Department of the Environment (MDE) will initiate the State s ingestion pathway emergency response through the determination of the State Accident Assessment Center (AAC) and the Ingestion Pathway Coordinating Center (IPCC). The DHMH, Maryland Department of Agriculture (MDA), and DNR will support MDE in assessing the potential of and/or extent of radioactive contamination to food, water, milk, and livestock feed. The DHMH and MDA will designate the locations within the ingestion zone for the sampling of farm produce, water supplies, and livestock for feed analysis. B. Possible Effects Upon County Residents: 1. Parts of Anne Arundel County are in the ingestion zones of both Peach Bottom and Calvert Cliffs nuclear reactor power plants see map (Appendix 9). 2. Upon direction, any or all of the following actions may become necessary. a. People within a particular area will be advised to curtail the use of drinking water, locally produced milk or un-canned food for a temporary period of time or to take certain actions before ingesting these items (such as washing cans, bottles or farm produce or using only covered well water for drinking. b. If drinking water use has to be curtailed in certain localities, then DPW utilities will make arrangements to supply potable drinking water or water distribution points pursuant to their SOPs. c. If certain food, milk, and beverage manufacturing processes in the county are to be curtailed or the distribution of these products temporarily halted, each commercial establishment so affected will be informed as soon as possible through the coordination of MDE, DHMH, and Agricultural Extension Agent. 34

278 d. The use of certain livestock feed or grazing may have to be curtailed. In that event, arrangements will be made for emergency procurement, transportation and distribution of substitute feed. III. State Responsibilities: A. The Maryland Department of Health and Mental Hygiene (MDHMH) MDHMH is responsible for the analysis of food, water, milk and livestock feed samples and will utilize the personnel and vehicles of the support agencies to accomplish its assigned tasks. The MDHMH will ensure that all truck and dairy farms, milk processing centers, and potable water supplies are controlled to prohibit public consumption if necessary. The Health Officer will maintain contact with the IPCC and the County Health Officer. B. Tidal Fisheries Division, Department of Natural Resources (TFD/DNR) TFD/DNR, under the direction of MDHMH, will support in controlling the harvesting of contaminated shellfish. TFD/DNR personnel and equipment will be deployed to provide samples of shellfish and fin fish for MDHMH analysis. C. The Maryland Department of Agriculture (MDA) MDA will support the MDHMH by prohibiting the use of land for pasture, by quarantining animals or plants, and by prohibiting the sale and distribution of contaminated food, if deemed necessary by the MDHMH. D. State Highway Administration (SHA), Department of Transportation When required, SHA in coordination with the MDA, will provide transportation of alternate feed supplies for livestock taken off pasture. E. Maryland Military Department/National Guard (MMD/NG) MMD/NG will support the MDHMH and MDA in food, water, milk and livestock feed control operations by providing sampling at military installations, as requested. IV. County Responsibilities The ESF 6-Sheltering and Mass Care and ESF 10-Hazardous Materials teams may be activated depending on the severity of the radiological event, from a Level 2 Alert to a Level 4 General Emergency. The ESF 1, 5, 6 and 10 teams should be on a stand-by alertness status in the case of a radiological event at Calvert Cliffs. Listed below are the primary Anne Arundel County offices and their respective responsibilities. Note that this is meant to highlight the main responsibilities, but is not a fully comprehensive list of all possible agency roles. A. County OEM: 1. The Director of Emergency Management will provide coordination for county agencies taking ingestion zone protective actions and in the relocation operations. B. Fire Department: 1. The Haz-Mat Team will provide trained personnel, equipment, and transportation to assist in field monitoring and sample collection. 35

279 C. DSS: 1. Coordinate with AACPS and manage the Reception Center and Emergency Shelters once activated by OEM. D. County Health Department: 1. The State Health Officer will direct County Health Department operations to support MDHMH in the sampling and control of food, water, milk and livestock feed supplies. The County Department of Health employees will only enter areas that do not pose an imminent threat to their health or PPE is required. The Ingestion Pathway Coordinating Center (IPCC) will identify sectors in which sampling is to be initiated and type(s) of samples required. The IPCC will coordinate with the Health Officer to provide equipment and transportation for samples to be collected and analyzed. If control of food stuffs becomes necessary, the County Health Department will assist MDHMH in the restriction of these products from the public market or until it has been determined that they are safe for consumption. E. Public Information Office Coordinate the collection of accurate data and information, and the timely dissemination of information and guidance to the public before, during and after a disaster or emergency event. Disseminate ingestion zone information, curtailments, precautions, and alternate arrangements to the public and all concerned. The County PIO should coordinate with MEMA via a JIC or JIS to effectively relay information and produce a consistent message. (Refer to Appendix 4 for additional PIO information). F. Department of Public Works, Bureau of Utility Operations Restrict the processing of drinking water from any open water sources affected by any radioactive plume. Time permitting (four hours) cover aerators and the open section of the settling tank at all water treatment plants. Department of Central Services will assist DPW with these tasks. Decontaminate the aerator and settling tank (i.e. flush with water). Following this decontamination, operate the plant as usual. Any water distribution zone with low water pressure from the result of restricted water treatment may attain relief by DPW-Utilities opening other water zones to augment those with lower pressure. If required, arrange for distribution of emergency drinking water by establishing potable water distribution points. Water from uncontaminated areas will be transported to the points selected and distributed. G. Department of Public Works, Bureau of Highways. 1. Assist with traffic control at the Reception Center and Emergency Shelter(s) and County access roads from Calvert County. 36

280 2. Coordinate with the Anne Arundel County Police Department, State Highways Administration, and the Maryland National Guard for traffic control assistance. H. Department of Central Services Assist in providing lumber and plastic as needed to the Department of Public Works- Utilities to cover the aerators and open section of settling tanks at water treatment plants. Arrange for the use of water tank trucks or trailers, or other means for transporting water from uncontaminated sources to selected points or the purchase of already bottled spring water for distribution. Be prepared to manage the reception and emergency center responsibilities to include feeding if non-government organizations are unable to assist. I. Agricultural Extension Agent Coordinate with Central Services to arrange for the emergency procurement and transportation of livestock feed, if required. Develop procedures for distribution of livestock feed to those farms or other facilities where the feed is required. J. Police Department Provide security at reception and emergency centers and control traffic and crowds as necessary. Control County roads from Calvert County to include those leading to or branching off before reaching the reception center in Anne Arundel County. Prohibit re-entry into Calvert County via access roads before the Incident Commander indicates that it is safe to return. K. Animal Control 1. Coordinate with DSS and the American Red Cross to provide CAS services. L. Department of Aging. 1. Coordinate transportation of decontaminated persons from the reception center to the emergency shelter as necessary. M. Anne Arundel County Public Schools 1. Provide office, facility and kitchen staff to assist with reception center and emergency shelter operations. 37

281 Radiological Annex Appendix 9 Ingestion Zone Maps 38

282 39

283 Radiological Annex Appendix 10 I. RADIOLOGICAL OFFICER RESPONSIBILITIES A. RESPONSIBILITY The County Radiation Officer or his designee is responsible for: Briefing emergency personnel on exposure limits. Informing emergency personnel entering known or potential radiation areas of possible effects of such actions. Distributing appropriate dosimetry to emergency personnel. Ensuring emergency personnel maintain accurate exposure records. B. CONDITIONS AND PRE-REQUISITES Know expected radiation fields prior to dispatching personnel. C. LIMITATIONS AND ACTIONS 1. Inform emergency personnel of the following exposure guidelines: a. Emergency worker planned exposure should be maintained within 1 rem. b. The County Health Officer must approve planned exposures above 1 rem. c. Control exposure of emergency team members to 5 rem whole body excess except for life-saving missions. 2. Brief personnel to be engaged in lifesaving actions in a radiation area to the following: a. In emergency situations that require personnel to search for and remove injured persons or to prevent conditions that would probably injure personnel a planned dose shall not exceed 25 rem to the whole body. 3. Administration of Radio-protective Drugs When directed by the County Health Officer or when projected dose to thyroid exceed 10 rem Committed Dose Equivalent (CDE) a thyroid blocking agent will be administered to all emergency personnel. This includes, but is not limited to, police officers, firefighters, physicians, nurses, ambulance drivers, paramedical personnel, and radiation monitors at the reception centers. 4. Brief personnel on probable high radiation exposure effects including the following: a. 25 rem whole body in 1 day - no physiological changes are likely to be observed. b. 25 to 100 rem whole body- no impairment likely but some physiological changes, including possible temporary blood changes may occur. Medical observations should be required after exposure. c. 150 to 400 rem whole body- some physical impairment possible. Some lethal exposures possible. CAUTION: Only the County Health Officer can authorize emergency workers to receive exposure above 1 rem. 40

284 5. If exposure in excess of that given in Step C are anticipated: a. Women capable of reproduction should not take part. b. Other things being equal, volunteers above the age of 45 should be selected whenever possible for the purpose of avoiding unnecessary somatic effects. c. Internal exposure should be minimized by the use of the best available respiratory protection and contamination should be controlled by the use of protective clothing. d. Exposures under the conditions of Steps C.1 and C.2 shall be limited to once in a lifetime. e. Persons receiving radiation doses at or near maximums as listed in Step C.2 should avoid procreation for a few months. Personnel dosimetry will be issued at reception centers as follows: a. Issue emergency workers who may be called upon to perform lifesaving actions the following: 0 to 20 R direct-reading dosimeter (DRD) 0 to 200 R DRD TLD Radiation Exposure Record 7. Issue emergency workers (depending on the expected radiation field): 0 to 200 mr or 0 to 500 mr or 0 to R or 0 to 20 R TLD Radiation Exposure Record NOTE: Verify that DRD's are reading zero at time of issue. 8. Dosimeters are to be worn on an outer garment from the time of issue until the worker is: Dismissed from duty or When the Radiation Officer determines dosimetry is no longer necessary. The TLD shall be issued to and worn by one person only. No sharing or re-issuing of dosimetry is allowed. 41

285 9. For practical purposes each Roentgen registered on either of the Direct-Reading Dosimeters (DRD) is to be interpreted to mean that the worker has received a corresponding number of rem. For example, a DRD reading of 5 R should be interpreted to mean that a 5 rem exposure has been received. However the DRD will not account for inhalation exposure received (Committed Effective Dose Equivalent -CEDE). Therefore, an administrative limit of 1 rem has been established for Anne Arundel County Emergency Workers. 10. Emergency workers should read their DRD at least once every thirty minutes. The protective action guide for whole body exposure for Emergency Worker including inhalation dose (CEDE), is EPA 5 rem. Therefore, an emergency worker should seek to be replaced or complete the assigned task and then evacuate to a decontamination station for personnel decontaminating monitoring when receiving 1 rem. For example, a worker dosimeter indicating an exposure of 1 R in the last thirty minutes should consider either a replacement worker or complete the mission and then leave the area. The first option generally being preferred. Whereas another worker who has steadily accumulated 1 R over three days has a lesser degree of urgency. Emergency workers and supervisors are cautioned that the 5 rem protective action guide is not to be construed to be a "license" to incur radiation exposure unnecessarily. Workers and supervisors should always attempt to keep exposure to a minimum. Further, one individual should not receive a total dose far in excess of other emergency workers if circumstances permit substitution of personnel, termination of the assignment, or other protective action. 11. Dosimetry and KI Record Keeping Each emergency worker is responsible for completing a Radiation Exposure Record and for returning it along with the dosimetry, at the termination of his/her services. Each emergency organization shall copy their personal records and dosimetry results to Calvert Cliffs Nuclear Power Plant's Dosimetry Unit. All dosimetry results will be forwarded to the individual and to the County Health Officer. 42

286 Radiation Exposure Record / Dosimetry Inventory (PLEASE PRINT LEGIBLY) Name: Address: SSN: Date of Birth Dosimetry use location: Emergency workers signature: Location Low range DRD (0-200 or mrem) High range DRD (0-5 or 0-20 rem) TLD Serial number Before (mrem) After (mrem) Mission total (mrem) Serial number Before (mrem) After (mrem) Mission total (mrem) Serial number DOSIMETRY INSTRUCTIONS: Read the DRD approximately each 30 minutes or as directed by the Radiological Officer. DO NOT EXCEED 1 rem (1000 mrem) cumulative dose (mission total). If approaching 1 rem total, STOP and contact your supervisor for instructions. The TLD is the legal / accurate dose of record and therefore each TLD shall only be used by one person. Forward TLD with this form to CCNPP, Dosimetry Unit. CCNPP will make results of TLD read available to the individual person and County EMA. POTASSIUM IODIDE (KI) RECORD: Amount issued: Date of issue: Time of issue KI instructions: Take KI only at the direction of the Health Department Director. Take one tablet (130 mg) once per day. If you have any adverse reaction to the drug, discontinue use of KI and report to your supervisor. 43

287 II. RESPONSIBILITY A. Radiological Monitors assigned to designated Mass Care Centers are responsible for: Contamination monitoring of personnel (using portable instruments or walk-thru monitors). Contamination monitoring of equipment. Documentation of radiological surveys, as appropriate, on a "Personnel Radiological Monitoring Report" or "Equipment Radiological Monitoring Report". Contamination monitoring is the process of determining whether personnel or equipment have been radioactive material present. This is accomplished using specific radiological monitoring instrumentation. NOTE: Documentation is only required when radiological surveys indicate greater than or equal to 0.1 mrem/h above background on personnel being monitored. Reception Center Managers send reports to the Anne Arundel County Emergency Operations Center regarding significant radiological monitoring information. Information shall be cumulative for the event and include the following: Number of persons monitored Number of contaminated persons Number of persons decontaminated Number of persons referred to a medical facility (for decontamination/treatment) The highest readings (above 0.1 mrem/h) on any individual Any unusual or particularly notable findings. C. Anne Arundel County Director of Emergency Management is responsible to collect, consolidate and report the above information to the Maryland Emergency Management Agency (MEMA). III. GENERAL INFORMATION AND ORGANIZATION A. The public will be directed to a reception center where each person will be monitored for radiological contamination (only if a contaminating episode has occurred.) Each person shall be monitored upon arrival. Persons that are not contaminated should have some form of marked indication to demonstrate that they have been processed through the detention center and are not contaminated. B. To prevent "cross contamination" of personnel, Radiological Monitors should establish separate areas for: 44

288 Monitored personnel without contamination. Monitored personnel with contamination (these persons should be appropriately decontaminated). Personnel who have not been monitored. NOTE: Personnel with detectable levels of radioactive contamination should be relocated to a decontamination area such as a dedicated showering area. The route used should minimize the spread of contamination to "clean" personnel. Additionally, do not allow general shower use until such time as showers have been decontaminated. C. The instruments used for personnel monitoring are: CD V-700 Geiger-Mueller Survey Meter (range: approximately 0.0 to 50 mr/hr) Eberline E-600 NOTE: Sufficient numbers of CD V-700 and / or E-600 shall be available to allow one meter per 250 people. Instruments will be supplied by the Anne Arundel County Fire Department Haz-Mat Team. D. Completed copies of the "Personnel Radiological Monitoring Report" should be distributed as follows: (1) copy to the individual when decontamination is completed (1) copy will be retained by the County. E. Persons who do not intend to stay at a Mass Care Center but who wish to be monitored are to be extended these services at the Reception Center. IV. CONTAMINATION MONITORING A. If using Portable Walk-Thru Monitors for personnel monitoring then ensure: Set-up has been completed in accordance with manufacture instructions. Current source check and calibration. B. If Portable Walk-Thru Monitor alarms then perform hand monitoring. C. Survey techniques for monitoring personnel Check the operability of the E-600. Perform instrument source check. Place the probe in a plastic bag, or cover of lightweight material, to prevent contamination. Select a reception location for conducting the monitoring operation. Precautions must be taken to prevent contamination of the area. 45

289 Periodically determine the background radiation level of the location where the monitoring is to take place. If the meter indication is above background radiation with the probe shield closed, find a better location that will bring the meter indication as low as possible. Selecting a different location might do this. Have person stand with arms and legs apart. Place the probe about 1 inch from the head, being careful not to touch the person. Move the probe downward on one side of the neck, the collar, the shoulder, arm, wrist, hand, underarm, armpit, side of body, side of leg, around the cuff, and shoe, including the bottom of the shoe. Then monitor inside of the leg from the cuff to the groin and continue the procedure on the other side of the body. NOTE: During personnel monitoring, pay particular attention to the face, hands and feet (shoes),. Monitor the front and back of the body. Record survey information on the Personnel Radiological Monitoring Record. Assure contaminated individuals are decontaminated. Perform post-decontamination surveys to ensure all radioactive contamination has been removed. Repeat decontamination efforts as necessary. D. Thyroid Gland Screening: Using the radiological monitor for thyroid uptake as follows: CAUTION: Personnel must be contamination-free prior to monitoring thyroid uptake. Check the operability of the E-600. Obtain the individuals copy of the Radiation Exposure Record (emergency workers should have this form in their possession). Initiate a new one if the original is not available. If necessary, re-monitor the individual for external contamination following the Radiological Personnel Decontamination Procedure. Put the probe with the shield closed across the front of the neck just Below the larynx (Adam's Apple). 46

290 NOTE: Thyroid uptake would be apparent by a sustained increase on the visual meter face or by an sustained increase in audible response from the headphones. Audible response is faster than the visual response and can be used to determine specific locations of activity. An individual is considered to have received a thyroid uptake if radiation levels greater than or equal to 0.1 mrem/h above background are detected. 2. IF the reading is greater than or equal to 0.1 mrem/h Refer the individual to the appropriate medical facility for evaluation. 3. IF the reading is less than 0.1 mrem/h, no further action is necessary. record the data on the Radiation Exposure Record D. Equipment and Vehicle Monitoring 1. Determine background reading as follows: Hold the probe away from possible sources of radiation. Read the background reading from the lower scale of the instrument. Record the background reading on the Equipment Radiological Survey Record. 2. Perform survey as follows: NOTE: Instrument readings are in mrem/h Select the appropriate instrument scale. Change instrument scales as necessary to ensure visual readings are on "on scale" (e.g., ensure the meter is not pegged). The appropriate range to obtain correct measurements must multiply meter face readings. Hold the probe with shield open approximately one inch from the item to be surveyed. Scan the object with the probe while watching meter response. NOTE: Pay particular attention to areas likely to have come in contact with radioactive contamination (e.g., tires, hood and roof) If contamination levels are found in excess of 0.10 mrem/h then decontamination is required. (Refer to Decontamination Procedures). Record all survey results Equipment Radiological Survey Record. 47

291 Personnel Radiological Monitoring Record Name: Date: SS#: Mass Care Location Date Time Meter type / serial number Monitor name Anatomy location Head Face Neck Right shoulder Right arm Right hand Right side Right outside leg Right foot Right inside leg Groin Left inside leg Left foot Left outside leg Left side Left hand Left arm Left shoulder Chest Stomach Back Buttocks First Monitoring Second Monitoring Third Monitoring Denote all detectable contamination. All units in mrem/h unless otherwise noted. NOTE: Personnel Decontamination should be completed prior to Second Radiological Monitoring. This includes acquiring "Radiologically Clean" clothes. NOTE: The Action Level for Personnel Decontamination is 0.1 mrem/h. As determined by a sustained increase in meter response either visual or audible. If medical treatment or decontamination is required then document: Hospital sent to: at time: Survey location: 48

292 Date: Equipment Radiological Survey Record Instrument information: Model # serial #: background: (mrem/h) Item number Material Description Owners name (if known) Initial Survey results Post decon. survey results (if necessary) Disposition Radiological Monitors initials Date Time 49

293 V. DECONTAMINATION FACILITY A. PURPOSE This procedure outlines the methodology for set-up and control of a decontamination facility to decontaminate equipment and vehicles. B. REFERENCE Complete decontamination as necessary to achieve the recommended levels as specified in NRC Regulatory Guide C. PREREQUISITES 1. There are various acceptable methods for decontamination and each will have its own limitations based on factors listed below: The weather at time of the incident The magnitude of the contamination The type of contaminant The physical characteristics of the surface of object contaminated The hazard to the operators Economic considerations Environmental consequences Physical location of the contaminated object Waste containment capacity 2. Common methods of decontamination include: Washing or hosing Steam lancing Chemical abrasives Motorized street flushing Sand blasting Vacuuming Sweeping Scraping Bulldozing Grading NOTE: Selection of the method used will be made and supervised by an individual properly trained in these decontamination methods. 3. Decontamination facilities should have available a minimum of the following resources: Separate shower rooms and dressing area. Decontamination solutions. Laundry supplies. Administrative supplies (e.g., pens, paper and records). Dosimetry equipment (e.g., Direct Reading Dosimeters (DRD), charging units and TLDs). Protective clothing for facility personnel (e.g., disposable coverall, gloves and shoecovers). 50

294 D. PERFORMANCE 1. Establish an equipment decontamination area. 2. Two main guidelines should be used in determining the placement and layout of a facility. a. Simplicity The physical shape and size of existing facilities will be the limiting factor in placement of decontamination, monitoring and record keeping stations within the facility. The flow of traffic and people should be straight-line whenever possible. Turns, separations, barriers and intersections should be utilized to distinguish individual activities or stations. Traffic cones, tables, chairs, ropes, railing, etc., can be used to mark off patterns of movement. Multiple lanes indicating similar activities will aid in the movement of large groups of personnel. Contaminated personnel should be able to be rapidly identified and moved along to decontamination stations without delay for their health and to prevent cross contamination of others. b. Isolation Once Radiological Monitors have identified contaminated personnel or vehicles, they should be isolated immediately without entering clear areas. Signs should readily identify: contaminated areas clear areas dose recording locations decontamination areas flow of traffic Ideally decontamination of equipment and personnel should be performed at one location. Limiting factors such as availability of parking may be prohibitive. The establishment of a decontamination facility for the exclusive purpose of handling vehicles and equipment may be necessary when combined facilities are not available. The use of open fields, fire training grounds and paved parking lots as locations separate from personnel decontamination stations may be the most practical choice. They usually provide good draining for large volumes of water. Emergency personnel will have to be shuttled from this location when they need decontamination. VI. DECONTAMINATION METHODS A. Determine initial contamination levels and location by: Survey area using recommended procedures for monitor equipment. For CD V-700 or Eberline 600 probe about 1 inch from the surface of the material. B. If contamination is detected then: Wearing appropriate decontamination clothing (e.g., gloves, shoe covers and / or disposable suit). Decontaminate (e.g., wiping with damp rags or washing) as necessary to remove the radioactive contamination. Decontamination of automotive vehicles can be accomplished by normal washing. NOTE: Any materials used in decontamination must be collected for proper disposal. 51

295 1. Re-monitor equipment for contamination: a. If decontamination efforts are not successful then: Package or wrap materials to minimize the spread of contamination. Store in a designated area until later time for disposal. b. If NO contamination is detected then: Document results on the Equipment Radiological Survey Record. Release the individual or equipment for unrestricted use. Ensure that "cross contamination" does not occur by mixed clean personnel or equipment with contaminated personnel or equipment. C. Disposal of Contaminated Waste 1. As described above, clothing and similar materials as well as miscellaneous equipment and vehicles can be decontaminated. This capability precludes the assemblage of a large amount of contaminated material for disposal by special handling; however, where cleaning materials and other items cannot be decontaminated or remain contaminated after decontamination, special handling is necessary. 2. Contaminated waste materials should be: Packaged in a plastic bag Tied securely at the top Placed in a metal container with a snug-fitting lid (garbage can). Store in a locked room that is not used for any other purpose. Post all accessible doors with "CAUTION Radioactive Material" signs. D. Accumulation of contaminated waste materials and the need for disposal should be reported to the County Director of Emergency Management. VII. EXPOSURE FROM DEPOSITED RADIOACTIVITY A. Pathways 1. External gamma radiation from deposited radioactive materials (groundshine) is expected to be the dominant source. 2. Internal exposure from inhalation of resuspended materials is another principle pathway although only a small contributor for reactor accidents. 3. Other potentially significant pathways include beta radiation and direct ingestion of contaminated soil. These are not expected to be controlling pathways. Exposure Limits for the First Year Post-Incident 1. If the Total Effective Dose Equivalent (TEDE) for the first year is more than 2 rem or 100 rem skin, the occupant must relocate. 2. Simple dose reduction techniques to reduce your TEDE: Scrubbing/flushing hard surfaces Soaking, plowing soil/yard Minor removal of ground surface in concentrated areas. Spending more time in non-contaminated indoor areas or in other low exposure areas. 4. Women who are or potentially will be pregnant should have a projected dose below 0.5 rem. Exposure Limits for Subsequent Years 1. In the second and subsequent years, the TEDE should not exceed 0.5 rem. 2. The cumulative dose over 5 years should not exceed 5 rem. 52

296 3. Considerations for the rating and the radioactive degradation should include: The radioactive half-life rate. The environmental weathering. The decontamination of the outside areas. Potential relocation to lower any projected high doses. 53

297 Radiological Annex Appendix 11 Protection Guidance for Food, Crops and Livestock I. Introduction This Appendix will serve as guidance and information for an emergency involving radiological contaminants. It contains protective action information, which the general public may use as a precaution to minimize exposure to contaminated agricultural, dairy, and other food products through ingestion. When considering public information releases on food protection measures, careful thought should be given to the possibility of arousing undue and unnecessary public concern regarding the suitability of consumption of food. On the other hand, where food contamination has occurred, the public must be warned and issued appropriate protective action information. II. General Information A. Foods stored in the home will virtually always be free of radio-contamination and therefore be suitable for immediate use. This pertains to food stored in a normal manner (i.e., food stored in the refrigerator, cabinets, and containers or packages), but not necessarily to foods in the open such as fruit, cookies, or candy in uncovered dishes. Therefore, unless advised otherwise, the public can assume that no special measures are necessary in preparing stored foods for consumption. B. Food not stored indoors or similarly protected, such as garden vegetables, fruit on trees, or food products obtained outside the home after the incident, could be contaminated. Contamination, however, does not render such foods unusable. Most foods can easily be decontaminated by fairly simple food preparation procedures. C. In fixed nuclear facility incidents involving the release of radioactive iodine, cows may ingest the contaminant and produce milk with some degree of contamination. Only milk produced after any exposure of the cows to contaminated feed (not milk stored in the home or already packaged milk at the dairy or store) is subject to radioactive iodine contamination. D. The following procedures for various food types are generally considered to be effective protective measures in assuring that food is free of contamination and suitable for consumption. 54

298 TYPE OF FOOD Root crops (potatoes, carrots, etc.) Fruits and vegetables Canned or packaged foods Frozen foods Unpackaged stored foods RECOMMENDED PROTECTIVE ACTION Thoroughly wash, brush, scrub, or peel to remove surface contamination. Root crops are the least susceptible to contamination since the soil protects the edible portion from immediate contamination. Care should be taken in digging and storing to prevent contact with contaminated surfaces. Thoroughly wash, brush, scrub, or peel to remove surface contamination. These food products are susceptible to contamination due to the exposed surface area of the edible portion. Thoroughly clean the surface of the package by washing, vacuuming, or using a damp cloth to remove surface contamination prior to opening. Frozen foods package prior to an incident involving radio-contamination will be safe as long as they were kept in a freezer. If the surface becomes contaminated or is suspected of being contaminated, it should be thoroughly cleaned off prior to opening to prevent contaminating the contents. These foods will be safe to eat if outside air has been excluded from the storage area. If the storage area has become contaminated, they may be able to be salvaged by washing, scrubbing, peeling, etc. This will depend upon the type of food item involved. III. Preventive Protective Actions A. For pasture: Removal of lactating dairy cows from contaminated pastures and substitute uncontaminated stored feed. Substitute source of covered uncontaminated water. Do not use surface water (i.e. lakes, ponds). B. For milk: Withholding of contaminated milk from the market. Utilize powdered milk, cheese, or butter instead. Disposition of the milk would be addressed depending upon the situation at the time of the incident and after evaluation by MDE and MDA, in coordination with MEMA. Storage for prolonged times at reduced temperatures also is feasible provided ultra-high temperature pasteurization techniques are employed for processing. C. For fruits and vegetables: Washing, brushing, scrubbing, or peeling to remove surface contamination. Preservation by canning, freezing, and dehydration or storage to permit radioactive decay of shortlived radionuclides. D. For grains: Milling and polishing. Do not harvest. E. For drinking water: Avoid use of surface water for human and animal consumption. Limit ingestion of potable water until source has been approved for consumption. Use bottled water and canned beverages and juices as water sources. Cover open wells, cisterns tanks, disconnect filler pipes from runoff supplies, close water intakes. F. For meat and meat products: Intake of Cesium-134 and Cesium-137 by an adult via the meat pathway may exceed that of the milk pathway; therefore, levels of cesium in milk that approach the response level should cause surveillance and protective actions for meat as appropriate. Following a release of radioactive material, you may be advised to place meat animals on protected feed and water, and if possible, provide them with shelter. If livestock consume contaminated feed and water, some of the contamination will be absorbed into their bodies and could then enter the human food supply through meat and meat products. G. For poultry and poultry products: Poultry raised outdoors, especially those kept for egg production, should be tested by State officials. Poultry raised indoors and given protected feed and water are not likely to be affected. If contamination is verified, State or County officials may recommend that the poultry and eggs not be eaten. H. For animal feed other than pasture: Action should be on a case-by-case basis taking into consideration the relationship between the radionuclide concentration in the animal feed and the concentration of the radionuclide in human food. 55

299 I. For fish and shellfish: Suspend fishing operations of commercial fish firms and charter fishing boats until resumption is recommended. Fish and other aquatics raised in ponds should not be harvested unless State officials have tested samples and found they are safe. Samples of water, fish and aquatic life from other bodies of water also should be tested to ensure they are safe. J. Honey: Honey and bee hives will need to be tested by State officials if radioactive contamination is detected in the area. You will be instructed by State and County officials on how to handle the hives and honey. K. For other food products: Process to remove surface contamination. IV. Emergency Protective Actions Responsible officials from MDA will isolate food containing radioactive material to prevent its introduction into commerce and determine whether condemnation or another disposition is appropriate. If a General Emergency is declared, a temporary embargo of food may be put in place, and should remain in effect until sample results are obtained. Before taking these actions, the following factors will be considered: A. The availability of other possible protective actions. B. The relative proportion of the total diet by weight represented by the item in question. C. The importance of the particular food in nutritional content and the availability of uncontaminated food or substitutes having the same nutritional properties. D. The relative contribution of other foods and other radionuclides to the total projected dose. E. The time and effort required to implement corrective action. V. Protective Actions After Confirmation Derived Intervention Level (DIL) is the dose converted to concentration intended to set a limitation on the concentration in human food as a protective measure. Each DIL is set to the most vulnerable population segment, and each food type should be evaluated independently. Protective actions which should be implemented when food contamination equals or exceeds DIL: A. Temporary embargoes of food. This can be considered when the presence of Contamination is confirmed but concentrations are not yet known. B. Normal food production and processing actions that reduce contamination in or on food below DILs. This includes holding for decay, washing, and peeling. VI. Information for Food Processors A. The primary objective of the Food Processor must be to prevent the contamination of the public through the processing of contaminated food. B. The burden of protecting the public from contamination through ingestion of contaminated foods provided by the food processors rests directly on the processors. They must take whatever actions are necessary to ensure that the foods processed for consumption by the public are not contaminated. C. Radioactive contamination of milk or food products in an affected area can occur during processing and/or during transportation. This can result from exposure to radioactive materials on the ground or in the air, and from contact with contaminated products. D. Following a radiological emergency, State officials may restrict the movement of food products and withhold them from the marketplace if they are found to be contaminated. These products should not be released until they are safe for consumption, or until a decision is made to dispose of them. 56

300 VI. Information for Farmers Regarding Livestock A. The Maryland Emergency Management Agency (MEMA), in coordination with the Fixed Nuclear Facility, Maryland Department of Environment (MDE), and other State agencies, will provide specific information following an incident concerning amounts and types of radio-contaminant releases. This information will contain available warning time, the probable duration and quantities, and the mix of radio-contaminant discharge. Generally, in a fixed nuclear site incident, radio-iodine will be the major contaminant, although it is possible that other radio-contaminants also will be released. B. Experience has shown that the time from the depositing of radio-iodides on the pasture to the appearance of significant quantities of radio-iodine in cow's milk may be as short as the time lapse between milkings (12 hours). It is extremely important, therefore, that actions to minimize milk contamination be taken as early as possible. C. Several options are available for the protection of the public from exposure to radioiodine through the milk food chain. D. Remove dairy cattle and other milk-producing animals from the pasture in the affected area as soon as possible and provide feed and water from sources that are not contaminated. E. Dispose of contaminated milk, as determined by a sample to be taken by the appropriate state agency. F. These are suggested priorities for sheltering and feeding farm animals with stored food and water: 1. Dairy cattle and other milk-producing animals 2. Egg-producing fowl 3. Breeding stock 4. Other livestock and poultry G. No attempts should be made to evacuate farm animals from the 10-mile or 50-mile emergency planning zone; priority for evacuation will be given to the public. H. A shelter can be a barn, shed, garage, or other building. If these are not available, a roadway underpass or a wooded area is better than no cover at all. I. Crops that have been harvested before the accident should be covered or put in a covered area, if possible. An emergency supply of water should also be kept in covered containers, e.g., barrels, cisterns, and wells. J. The EAS will broadcast advisories and guidance. VIII. Post-Emergency Actions for Farmers A. If farmers have been evacuated from their areas, they may be allowed to return to their farms when conditions permit. State or County officials will advise them through the Emergency Alert System (EAS) or other official channels if a decision to permit re-entry is made. They will receive specific instructions on routes to use and safety precautions to take. Re-entry will allow farmers to perform such vital activities as milking, watering and feeding farm animals. 57

301 B. Following the emergency, State officials will identify the types and levels of contamination. They may need to take samples of air, water, soil, crops, and animal products from farms or businesses. They will provide farmers with instructions and assist them in decontaminating of animals, food, and property if such actions are necessary. Contaminated food will be isolated to prevent its introduction into the marketplace. State and County officials will decide whether condemnation and disposal are appropriate. 58

302 Primary Agency: Central Services Emergency Support Function #11 Food Supporting Agencies: American Red Cross (Central Maryland Chapter)- Primary Service Provider Anne Arundel County Public Schools (AACPS) Health, Department of (DOH) Recreation and Parks I. Introduction A. Purpose: 1. To coordinate the effort to provide bulk food resources necessary to support an emergency response or recovery effort or other disaster assistance initiative. 2. To identify food, water and other emergency supplies during and after an emergency situation in Anne Arundel County. B. Scope: 1. Food support includes identifying sources of food supplies, obtaining food resources and arranging to transport food to designated staging sites in the affected areas. 2. Potential operations include: researching governmental food programs and stockpiles, negotiating with food suppliers, developing a food procurement strategy, organizing a food transportation plan, coordinating with private and volunteer groups, analyzing staging sites, and establishing a temporary food assistance program. C. Situation and Assumptions 1. Situation: a. A significant disaster event may deny human and animal populations access to food and water, may create conditions that prevent individuals from preparing food supplies, or may displace a population from homes and cause a widespread need for food and drink. b. The extent of damage to the infrastructure of the affected area, in addition to the unique transportation network in the area, will influence the strategy of assistance. c. Food supplies intended for human populations will be suitable for either household distribution or large group meal services. d. Food supplies will be provided from existing, state managed inventories whenever possible. e. Procurement will be conducted in accordance with federal, state, and local laws/regulations, including provisions for emergency procurement and no-bid contracting. f. Close cooperation will be maintained with the ESF 6- Sheltering and Mass Care to ensure an efficient system is employed that satisfies the needs of the greatest number of people. g. Commercial and retail food storage facilities may be inoperable as a result of widespread power failure; thus, some privately-held, large volume food supplies may be available as donated goods. h. Local government must take the lead for sheltering or supplying food or supplies to County shelters. 1

303 2. Assumptions a. In the case of an unforeseeable disaster, it could take up to three days for the Federal Emergency Management Agency (FEMA) and the American Red Cross to provide assistance. The likelihood of a 72 hour delay is more applicable to FEMA and not the American Red Cross (Central Maryland Chapter). b. During the emergency, church groups and other community organizations may initiate spontaneous feeding and/or shelter operations. Where possible the County may assist these operations provided they meet health and safety standards. The Department of Social Services under the provisions of ESF 6 will have a survey completed of these operations to determine their status and whether assistance may be provided. c. In the event of an emergency, the County has four (4) designated shelter sites: 1) Meade High School, 1100 Clark Rd. Ft. Meade 2) Annapolis High School, 2700 Riva Rd. Annapolis 3) Southern High School, 4400 Solomons Island Rd. Harwood 4) Northeast High School, 1121 Duvall Highway, Pasadena d. Commodity Distribution Points: During a large scale emergency, where water supplies and food availability may be interrupted, it may become necessary for the County to establish Points for Distribution (POD s) of food and water directly to citizens. II. III. Concept of Operations A. An assessment of event data and the regional transportation network will be obtained and the information analyzed to determine the most effective strategy for providing assistance. B. An assessment will be conducted to determine the nature of need and areas of critical need, both for human and animal populations. C. Storage and staging sites will be identified and utilized as necessary. D. Resource needs and requests will be obtained from departments and agencies and local jurisdictions. E. Requests will be prioritized and resources will be allocated and deployed in mission assignments. F. A strategy for direct procurement of food supplies will be implemented to obtain products not available in current inventories. G. Food supplies will be evaluated to ensure their suitability for consumption. H. All attempts will be made to make food and water available with the cooperation of the ESF 6 Team, until the need for emergency relief in the affected areas has dissipated to the point that individuals and families can provide adequate food supplies for themselves through traditional methods. Organization and Assignment of Responsibilities A. Primary Agency: 1. Central Services: a. Work with Supporting Agencies to identify what food items should be stock piled and how much. Also, how much water should be stored and in what packaging. b. Maintains stock pile of identified food items and water at the CSSC and maintains an inventory. Coordinates with other agencies to rotate the food and water stock to insure the expiration dates are not exceeded. c. Assists in determining the need for and location of distribution points as necessary. 2

304 d. Transports food and water supplies as directed to shelters or identified distribution points. Assists in the distribution if necessary. B. Support Agencies: 1. American Red Cross (Central Maryland Chapter) a. Establishes a beverage and snack canteen service as soon as possible after the shelter opens. b. Procures and serves food following safe food handling procedures. c. Ensures that the canteen and feeding preparation areas are kept clean and sanitary at all times. d. Keeps accurate count of meals and snacks served and submits to Shelter Manager at established reporting times. e. American Red Cross will coordinate strategies with The Shelter Manager. f. Follows and implements requests and direction received from Shelter Manager. g. Works with Central Services to identify what food items can and should be maintained at the Combined Service Support Center (CSSC) also known as Logistics. h. Arranges for food transport when necessary using vehicles and drivers of Central Service and/or other agencies. 2. Anne Arundel County Public Schools (AACPS) a. Provide readily available food at the shelter-school location and procure food from other schools if demand exceeds supply at the shelter-school. b. Provide the EOC with a list of potential vendors for food sourcing. c. Provide three to four equally trained EOC representatives to staff multiple operational periods. d. Make food service staff available at the shelter-school location. 3. Department of Health (DOH) a. Assures proper food storage, preparation, and service according to Anne Arundel County Health codes. b. Assists the Department of Social Services in the inspections of community provided shelters if food will be distributed at these locations. 4. Recreation and Parks a. Coordinate the Commodity Point of Distribution operations and staffing. b. Assist with locating and providing transportation as needed for the movement of food, water and emergency supplies as Recreation and Parks resources permit. c. Assist with the location of appropriate vehicles and drivers for transport. IV. Plan Development and Maintenance A. The primary responsibility for development and maintenance of ESF 11- Food is with the Anne Arundel County Central Services Officer. B. Support agencies to this ESF will assist in developing and maintaining this ESF. C. An Annual Review will be conducted on this ESF. Changes and updates will be submitted to the Director of the Office of Emergency Management using the Change Submission form included in the Basic Plan of this Emergency Operations Plan (EOP). D. ESF Support Agencies will develop and maintain their own organizational Standard Operating Procedures (SOP s) and mutual aid agreements as necessary, and report any changes that affect this ESF to the Director of Emergency Management in the process articulated in IV.C. 3

305 ESF 11 Support Annex #1: Feeding Phases under Ideal Conditions (as proposed by ARC)*: 1. Snacks will be provided at opening 2. Fast food restaurant food 3. Catering contracts 4. School of Professional kitchens 5. Maryland food bank 6. Anne Arundel County food bank 7. Agency groups (i.e. Southern Baptist, Salvation Army) 8. ARC kitchens *The Department of Health recommends that any facilities used for food storage or any contractors obtained for food distribution be a licensed facility by the DHMH. 4

306 ESF 11 Support Annex #2: Emergency Catering Services Panache Creative Cuisine, LLC c/o Joe Cavey, VP Sales & Marketing th Street- Suite 100 Balitmore, MD (410) BIDDLE STREET c/o Larry Levy, Owner 215 EAST CHASE STREET BALTIMORE, MARYLAND (410) ARGOS FOOD SERVICE TONY S DINER c/o Peter Alatzas, Owner 8419 PHILADELPHIA ROAD ROSEDALE, MARYLAND (410) *The Department of Health recommends that any facilities used for food storage or any contractors obtained for food distribution be a licensed facility by the DHMH. 5

307 Emergency Support Function #12 Utilities and Energy Primary Agencies: Public Works, Department of (DPW) - Utilities Support Agencies: Constellation Energy/Baltimore Gas and Electric (BGE) Health, Department of (DOH) Information Technology, Office of (OIT) Emergency Management, Office of (OEM) Public Information Officer (PIO) Public Works, Department of (DPW)-Highways I. Introduction A. Purpose: 1. To coordinate the utility and energy industries (hereinafter utilities) and County agencies to facilitate a unified restoration of water/wastewater services, electric, gas and commodity fuels as well as energy delivery systems in affected areas following a public emergency. B. Scope: 1. Utilities and energy support includes communicating with providers, coordinating restoration strategies, and reviewing emergency plans. 2. Utility and energy resources include: electricity, natural gas, water, heating oil, coal, propane, and gasoline. 3. Utilities and energy are critical to protecting lives and property and maintaining the continuity of government, business, transportation, energy services, and other critical infrastructure within the County. 4. The extent of damage to the utility and infrastructures of the affected area, in addition to the condition of the transportation network in the area, will influence the strategy for assessment and restoration operations. 5. Potential operations include: a. Coordinating restoration plans. b. Implementing rationing measures. c. Allocating fuel resources. d. Coordinating delivery schedules with wholesale providers. e. Locating supplemental resources and arranging for distribution or delivery. f. Participating in damage assessment operations. 6. Within the ESF 12-Utilities and Energy agencies are a variety of assets and resources that may be used in response to any event involving multi-hazard problems. Damage to utilities in one area of the County may affect utilities in other regions that rely on the same delivery systems. 1

308 C. Situation and Assumptions 1. Situation: a. Anne Arundel County is subject to a variety of hazards. Some potential disaster situations that threaten the County may require extensive utilities management and coordination. Potential situations could occur during a disaster situation that would isolate the county or specific areas of the County and restrict available utilities support. b. The loss of utility services, particularly extended outages, could adversely affect the capability of local personnel to respond to and recover from the emergency situation that caused the disruption of service and create additional health and safety risks for the general public. c. Utilities are those companies and organizations that provide utility services, including electricity, water, and wastewater service, natural gas, and telecommunications, to the general public within the County. Utilities may be owned and/or operated by the County or private entities. d. Extended outages in one utility system can directly impact other utility systems. Interdependence exists among all utilities. 2. Assumptions: a. The extent of damage to the public infrastructure of the affected area, in addition to the condition of the transportation network in the area, will influence the strategy or ability to provide support. b. Utilities have emergency operations plans for restoring disrupted service. c. There may be widespread and possibly prolonged utility outages or interruptions. d. In the event of damage to or destruction of utility systems, utility operators will put forward their best effort to restore service to their customers as quickly as possible. e. A major emergency or disaster affecting a wide area may require extensive repairs and/or reconstruction of portions of utility systems that may take considerable time to complete. f. Damage to utility systems may create secondary hazards such as increased risk of fire and public health hazards. g. Each utility will direct and control its own resources. The utility will plan and carry out its own response operations, coordinating as necessary with the County and with other utilities. h. A working relationship will be maintained between MEMA, Anne Arundel County OEM, and Constellation Energy/BGE throughout the year and will consist of integrated efforts during an emergency incident per Maryland Public Service Commission (PSC) Order II. Concept of Operations A. General: 1. DPW- Utilities is responsible as the ESF 12- Utilities and Energy lead agency for providing the coordination of Utilities and Energy. 2. ESF 12- Utilities and Energy team will consolidate utility reports identifying the assessment of utility damage, energy supply and demand, and estimates to repair such systems, as follows: 2

309 a. Coordinate closely with officials to establish priorities to restore critical customer facilities and coordinate the provision of temporary, alternate, or interim sources of emergency utilities. b. Obtain current information regarding damage to energy supply and distribution systems and obtain estimates for restoration. 3. Provide timely and credible assessments and restoration forecasts in times of disaster in coordination with the OEM or the County Emergency Operations Center (EOC), if activated. 4. Provide technical experts on supply production and delivery to coordinate utility information exchange. 5. Coordinate with other ESFs in order to provide timely and accurate impact information and recommend options to mitigate impacts. 6. Obtain information and provide input regarding the situation and other reports to the EOC, if activated. 7. Coordinate among mutual aid, state, and federal officials and industry groups in the region regarding priorities to repair damaged systems. 8. Coordination with the State will be through Maryland Joint Operations Center (MJOC) via WebEOC, phone, fax, etc. Representatives may meet in either a Joint Field Office (JFO), if established, or a Unified Command post upon establishment. 9. When heavy equipment, construction materials and skilled workforce professionals beyond those available through primary and support agencies listed therein are needed, Baltimore Regional Emergency Assistance Compact (BREAC), Maryland Emergency Assistance Compact (MEMAC) and Emergency Management Assistance Compact (EMAC) will be utilized to obtain resources. Requirements Contracts are in place for engineering, construction, and inspection services. 10. Extended utility outages may require the County to take action to protect public health and safety and public and private property. Such actions may include: a. Water or Wastewater Outage 1) Curtail general water service to residents to retain water for firefighting. 2) Arrange for supplies of emergency potable drinking water for the general public and for bulk water for those critical facilities that require it to continue operations. 3) If wastewater service is disrupted, arrange for portable toilets and hand washing facilities to meet sanitary needs. b. Electrical or Natural Gas Outage 1) Operate emergency generators to power facilities and critical sites. 2) During periods of cold weather, monitor and track the potential need for public shelters for residents who lack heat in their homes. 3) During periods of extreme heat monitor and track the potential need for public shelters for residents who lack air conditioning in their homes. 4) Arrange for fuel deliveries to keep emergency generators running at critical County facilities. 3

310 c. Telecommunications Outage 1) Request telecommunications providers to implement priority service restoration plans. 2) Activate amateur radio support, as needed. 3) Request external assistance (e.g. telecommunication providers, the State, etc.) in obtaining additional radios and repeaters or satellite telephones. d. General 1) Isolate damaged portions of utility systems so as to restore service quickly to those areas where systems are substantially undamaged. 2) In cooperation with utilities, institute conservation measures. 3) Disseminate public information which requests conservation of utilities and coordinate with DOH in case of potential health risk with disrupted utilities, especially water and wastewater. 4) Coordinate with medical facilities that must relocate patients, residential schools and similar institutions that cannot maintain the required level of service for their clients. 5) Assign law enforcement personnel, as necessary, at key intersections if traffic control devices are inoperative. 6) Consider increased security patrols and staging fire equipment in areas without electrical or water service. B. Phases of Management 1. Mitigation a. Review proposed utility construction or renovation activities to determine if existing hazards will be increased by such activities. b. Utilities should assess the vulnerability of their systems to known hazards and take action to lessen such vulnerability. c. Maintain emergency equipment to meet unexpected needs and/or identify sources for such equipment that can be accessed during an emergency. 2. Preparedness a. Work with utilities to identify damage assessment information they can normally provide in an emergency. b. Ensure the EOC has emergency contact numbers for utilities serving customers in the County. c. Request that utilities brief the EOC staff on their emergency service restoration plans periodically. d. Encourage utilities to participate in drills and exercises conducted by the County. e. Utilities should ensure emergency plans are up-to-date and equipment is in good repair and secure. 3. Response a. An assessment of utility and energy networks will be obtained and the information analyzed to determine the most effective strategy for providing assistance. b. An assessment will be conducted to determine the scope of system damage, the supply of remaining resources, the capability of operable systems and equipment, and the nature of immediate needs. 4

311 c. Elements of utility systems that can be salvaged will be repositioned; technical assistance and equipment will be provided to remove those elements that are non-recoverable debris. d. Resource needs and requests will be obtained from State departments and agencies, other ESF teams, and local jurisdictions. e. Requests as well as restoration operations will be prioritized, and resources will be allocated and deployed in mission assignments. f. Out-of-state or regional providers will be contacted to arrange deliveries or distribution of supplemental resources or equipment, as necessary. g. Missions will be tackled, and resources will be reassigned as they become available for subsequent uses. h. All team members will monitor activities to verify that the core duties of utility companies can continue to be performed. 4. Recovery a. Request regular reports concerning the operational status, the number of customers affected by service outages and areas affected for utilities with system damage. b. Obtain estimates of damages for inclusion in the County s requests for disaster assistance. c. Update utility restoration priorities for critical facilities as appropriate. d. Request utilities that participate in major emergency operations to participate in any post-incident review of such operations. C. Organization 1. The Director of Public Works or his/her designee in the EOC has the authority to commit all personnel and resources of the DPW and to request the same from support agencies. 2. Order of Succession: In the Director s absence or disability, succession of command has been established in the following order: a. Assistant Director, DPW. b. For remainder of Succession, see DPW s Continuity of Operations (COOP) Plan. III. Organization and Responsibilities A. Primary Agency: DPW- Utilities 1. Act as ESF 12- Utilities and Energy team leader as well as the team s representative in policy discussions and negotiations with other ESF teams in the EOP. 2. Develop team procedures and policies in cooperation with team members. 3. Act as the coordinating agent for all related resources, develop operations assignments and direct deployment in cooperation with the Incident Commander and/or the EOC Operations Section. 4. Provide representation to the Anne Arundel County EOC. 5. Collect, compile, and report information and data. 6. Director of Public Works, or designee: a. Approve, control, and direct critical resources that are procured through the EOC. b. Coordinate the incident management objectives and strategies set forth by the County Executive s office to Central Services and the support agencies in this ESF. 5

312 c. Approve of priorities, decisions and assignments of resources throughout the event response and restoration. B. Support Agencies: 1. General: Provide assistance to the ESF 12- Utilities and Energy team leader and make resources of their respective agencies/departments available for DPW (Utilities). Also, track the use of their resources and share that information with DPW (Utilities). 2. Office Information Technology (OIT) a. Serve as coordinating agency for all voice, video and data communications resources, develop operations assignments, and direct deployment in cooperation with team members. This includes: 1) Coordinating the restoration and/or re-routing of existing County government voice, video and data communications and the provisioning of new telecommunication and Enterprise Systems. 2) Coordinating with voice, video and data communications providers and prioritize requirements when providers are unable to satisfy all our requirements. 3) Establish and provide communications and data processing at an Incident Command Post, as necessary. b. Assess status of County voice, video and data communications technology and infrastructure, as well as keep abreast of County technological developments. c. Maintain voice, video and data communications technology infrastructure to allow for communications via land lines and transmission of data between County agencies (across networks and the internet). 3. DPW (Highways) a. Facilitate the restoration of damaged Bureau of Highways infrastructure. 4. Baltimore Gas and Electric (BGE) a. Provide electrical and natural gas services to the public and businesses of the County. b. Ensure communications with the EOC and, if necessary, provide a liaison to the EOC to ensure the effective operation of its communications and coordination of efforts during public emergencies, specifically monitoring the power grid and its impact on the County. c. Provide operational/restoration information reports on response activities and the areas affected by an electrical or natural gas shortage/outage to the EOC. d. Assist OEM in preparing an impact statement outlining the effects of a long-term power outage on government operations, as well as the potential threat to the health, welfare, and safety of citizens in the affected areas, as well as natural gas shortage or outage situation, including safety recommendations during shortage/outage periods. e. Provide information on restoration efforts. 5. PIO/Public Information Officer a. Take responsibility for interfacing with the public and media and/or with other agencies with incident-related information requirements. 6

313 b. Establish a Joint Information System (JIS) that provides an organized, integrated, and coordinated mechanism for the PIO to disseminate information to the media during an emergency. The JIS includes plans, protocols, and structures used to provide information to the public. It encompasses all public information related to the incident. c. Conduct functions with PIOs of other agencies at the Joint Information Center (JIC). d. Assist Anne Arundel County DPW with press releases and announcements regarding situation status. e. All agency PIOs will coordinate press releases along with the EOC PIO. f. Maintain contact with local organizations, the media, and other pertinent individuals. g. Draft Public Notices for assistance and support. h. Implement a redundant and continual campaign to advise and inform citizens in an affected area about health and safety hazards, especially concerning spoiled food, contaminated water, and hazardous areas due to disaster event. 6. Department of Health (DOH) a. Coordinate with DPW and JIC (if formed) to provide public information regarding health related issues in case of utility disruptions and/or contaminations. b. Respond to complaints and reports of septic system failures. c. Provide public information and support citizens in case of drinking water well contaminations. d. Assess impact of utility disruptions on Food Service Facilities and issue limitations or cessation of services if necessary. e. Coordinate with DPW in case of sanitary sewer overflow and determine if it will impact recreational water-ways or any other area that may create a human health hazard. f. Respond to complaints associated with utility disruptions at multiple dwellings (apartment complexes, hotels, motels, multiple dwelling residential structures) and single family rental units. Coordinate to ensure services are restored and/or repaired as soon as possible. In a large scale emergency, temporary residence could be sought by coordinating with DSS and opening a public shelter. 7. OEM a. OEM Director will activate the EOC if required to manage emergencies. b. The Director and/or Executive Officer will establish direct contact or liaison with the power companies. c. Establish a priority list to include all of the County agencies. d. Activate ESF 6- Mass Care and Sheltering as conditions necessitate. IV. Plan Development and Maintenance A. The Director of the DPW will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate and the updating of all changes through the Director of Emergency Management. B. Ensure primary and support agency representatives to the EOC will be familiar with their responsibilities and act accordingly if the EOC is activated. 7

314 C. Exercises performed to ensure that DPW - Utilities personnel respond adequately to emergencies can indicate areas of improvement for the plan. The group or individual in charge of the exercises will submit suggestions for plan changes to the Director of DPW - Utilities in their After Action Report. D. This ESF will be reviewed by the Primary and Support agencies listed above on a yearly basis and will be submitted to the Emergency Management Director of the Anne Arundel County OEM using the Change Submission Form provided in the Basic Plan. 8

315 Emergency Support Function # 13 Law Enforcement Primary Agency: Police Department Support Agencies: Fire Department Health, Department of (DOH) Maryland National Guard Maryland State Police (MSP) Law, Office of Public Works, Department of (DPW) Recreation and Parks Sheriff s Office I. Introduction A. Purpose 1. Assign responsibilities and provide coordination amongst law enforcement and supporting agencies operating during emergency situations. 2. Identify law enforcement roles and responsibilities in Anne Arundel County during a disaster or in an emergency operation/situation. 3. Coordinate the deployment and activities of law enforcement units when multiple agencies respond to a disaster site or in an emergency operation. 4. Non-Urban Search and Rescue (USAR) Activities: To conduct investigations related to non-urban search and rescue. Provide services necessary to support an emergency response effort anywhere in Anne Arundel County. B. Scope 1. Maintaining law and order through traffic and crowd control; providing security for vital facilities and supplies; controlling access to operating scenes and vacated areas; and preventing and investigating crimes against people and property. 2. Support force protection through the deployment of uniformed personnel to assist on-site forces in field operations to ensure security, maintain stability and order within communities. 3. Potential operations include: establishing perimeter security at an incident site, restricting air traffic, managing traffic patterns, patrolling communities, implementing protective action orders and apprehending offenders. 4. Non-Urban Search and Rescue. Support includes but is not limited to emergency incidents that involve: a. Locating missing persons or downed aircraft. b. Locating overdue/potentially missing boaters in or around Anne Arundel County coastal waters, inland bodies of water, or rivers. c. Swift water/flood search and rescue in moving water by ground or water. 1

316 5. The ESF 13- Law Enforcement team may participate in debris management activities when appropriate. For more detail please refer to ESF 14 Debris Management. C. Situation and Assumption 1. Situation a. The Anne Arundel County Police Department maintains a 24- hour operation capability and is the lead law enforcement agency in Anne Arundel County. b. The Anne Arundel County Detention Center maintains 24-hour capability to provide detention services for adult prisoners. c. Assistance between law enforcement agencies is facilitated by mutual aid agreements in effect for all law enforcement agencies which operate in the County and in neighboring jurisdictions. d. The Maryland State Police (MSP) maintains primary jurisdiction of specific roads, namely: a. Interstate Routes I-97, I-195 and I-695 b. Maryland Route 295 c. U.S. Route 50 e. During emergencies, law enforcement agencies must expand operations to provide the increased protection required by disaster conditions. Numerous State law enforcement agencies, along with the Maryland National Guard, Department of Natural Resources, Maryland State Police (MSP), the Anne Arundel County Sheriff s Office, and other agencies are available to provide assistance to the Anne Arundel County Police Department in this effort. f. Federal Law enforcement agencies may be available for support under certain scenarios (if incident located within federal property or through a request by the Governor for a Presidential emergency or major disaster declaration). 2. Assumptions a. Additional law enforcement resources and services will often be available through mutual aid agreements such as the Baltimore Region Emergency Assistance Compact. b. If local capabilities are exceeded, support may be made available from other state and federal law enforcement agencies and the Maryland National Guard. If necessary, requests for assistance can be made through Mutual Aid Agreements and, subsequently, to the federal government by the Governor for a Presidential emergency or major disaster declaration. c. Activities of law enforcement agencies will increase significantly during emergency situations. d. The response of the Anne Arundel County Police Department to an emergency situation may involve the expansion and reorganization of routine services. 2

317 II. Concept of Operations A. General 1. The Anne Arundel County Police Department has primary responsibility for law enforcement matters within the County. 2. Emergency law enforcement will be an expansion of normal functions and responsibilities. These responsibilities include maintenance of law and order, traffic control, access control, crowd control, and evacuation assistance. 3. If the scope of an emergency is beyond local capabilities the Governor has the power to provide assistance from state agencies, including the Maryland National Guard, and federal armed forces may be requested if a Presidential emergency or major disaster declaration is made. 4. Law enforcement agencies are responsible for organizational administration and logistics. 5. Requests for additional emergency resources will be requested through the Anne Arundel County Police Department or through the Police Department EOC representative. 6. The Police Chief, or designee, will coordinate with the County Transportation Officer and the Fire Department for the transportation of the mobility impaired, hospital patients, and staff. 7. Law enforcement agencies will maintain and submit incident reports and records in a timely manner, to ensure retention of historical data and to substantiate reimbursement requests. 8. All agencies are responsible for maintenance of HazMat equipment issued to them. See ESF 10 Hazardous Materials for additional information. B. Response Phase 1. Maintain law and order to protect life and property. 2. Provide security for critical facilities and resources. 3. Provide security and traffic control at staging areas, reception centers, mass care shelters, decontamination centers, and access control points. 4. Provide traffic and crowd control. 5. Identify the area and population at risk, if possible, and initiate evacuation, as necessary. 6. Route Alerting: Provide mobile units equipped with public announcement systems for warning. 7. The detention center may provide eligible prisoners to assist with some of the manual labor such as sand bagging and debris removal associated with a major disaster response. Based on the present population, the Anne Arundel County detention center has roughly 80 inmates who would qualify for such an assignment, but this is subject to change. 8. The Police Academy trainees may also assist with manual labor such as sand bagging and debris removal. 9. Assist with conducting search and rescue missions. 10. Provide backup communications for emergency operations (such as shelter operations) as directed. 11. If necessary, arrange transportation for key personnel from government and response agencies. 12. If the EOC is activated, the Police Department PIO will coordinate all informational releases through the County Executive s Public Information Officer (PIO). 13. When an emergency situation involves mass casualties: 3

318 a. If first on the scene, determine the number of casualties and request additional assistance. b. Restrict access to the disaster site and administer necessary firstaid to the injured until the arrival of EMS personnel. c. Take charge of all personal effects and evidence found at the disaster scene. d. Provide security for temporary morgue sites and provide personnel to assist the Medical Examiner in the identification of the deceased. e. Notify the next of kin. C. Recovery Phase 1. Continue emergency law enforcement services as long as necessary. 2. Conduct any necessary investigations (or notify the appropriate Criminal Justice Agency) if it is suspected or determined that a criminal act/intent was the cause/responsibility of an incident. 3. Phase down operations as directed by the Emergency Operations Center (EOC) or Incident Commander. 4. Assist in damage assessment activities, as requested by the IC or Inspections and Permits, the lead agency for damage assessment purposes. 5. Release mutual aid and augmentation of forces to their home jurisdictions when possible. 6. Assist with return operations. 7. Maintain records of all financial expenditures and use of law enforcement resources. III. Organization and Responsibilities A. Primary Agency: Anne Arundel County Police Department 1. Coordinate all emergency response and recovery law enforcement activities at the County level. 2. Maintain law and order. 3. Provide security for critical facilities and resources. 4. Implement evacuation procedures as required by the situation. 5. Provide access control in restricted and/or evacuated areas. 6. Implement traffic and crowd control measures. 7. Coordinate with higher levels of government for law enforcement support during emergency response activities. 8. Maintain a current listing of all personnel, vehicles, and resources that are on hand at the Police Department. 9. Provide support for the receipt, staging and storing of assets of the Strategic National Stockpile (SNS). This will include providing security at DOH designated points of dispensing and the staging site. 10. Provide security support to transport First Responder medications to the First Responder PODs. 4

319 B. Support Agencies: 1. Maryland State Police (MSP) a. Support local law enforcement operations, especially in situations where the event requires more resources (such as manpower and equipment), than the Anne Arundel County Police Department has available. b. Coordinate activities with the Anne Arundel County Police. c. Provide a representative to the EOC when available. d. Provide additional personnel and equipment to supplement county resources. 2. Sheriff s Office a. Provide security at the EOC, as directed. b. Provide security at the JIC, as directed. c. Provide officers for security, traffic, or patrol as requested. 3. Maryland National Guard a. When authorized by the Governor, perform mission-type requests of the Anne Arundel County Police. b. Provide additional communications equipment. c. Assist with evacuation operations. 4. Fire Department a. Assist local law enforcement in the implementation of appropriate emergency plans and procedures. b. Assist the Police with alert, warning, and notification, as directed. c. The Police Department relies on the Fire Department for traditional fire suppression and emergency medical services. d. Urban Search and Rescue. e. Hazardous Materials response and identification. f. Decontamination of personnel. 5. Department of Public Works (DPW) a. Provide and position traffic control devices as requested by law enforcement agencies. 6. Office of Law a. Provide legal services to the Police Department. b. During an emergency event, draft emergency declarations and provide overall legal guidance and opinions. 7. Recreation and Parks a. Employ Park Rangers to assist with security and parking related issues in the County parks. 8. Department of Health (DOH) a. Develop plans to distribute any necessary medications to identified First Responders and their immediate household contacts at First Responder Points of Dispensing during a public health emergency (see ESF 8- Health and Medical Services for additional details). b. Provide personnel to support dispensing/vaccination of First Responders and their immediate household contacts at First Responder Points of Dispensing during a public health emergency. 5

320 IV. Plan Development and Maintenance A. The development and maintenance of this ESF is primarily the responsibility of the County Police Department, in coordination with the Office of Emergency Management, Maryland State Police, County Sheriff s Office, and other support agencies. B. Support agencies to this ESF will assist the Chief of Police (and his/her designee) in developing and maintaining this ESF. C. Departments and agencies assigned responsibilities by the Chief of Police will develop and maintain procedures to support emergency operations. D. An annual review will be conducted on this ESF in accordance with the schedule outlined in the Basic Plan. The revision process will include incorporation of changes based upon emergency incidents, drills and exercises. Any revisions or additions will be submitted using the change submission form (provided in the Basic Plan) to the Anne Arundel County OEM. Updates will be reviewed during the month of October by the OEM. 6

321 ESF 13 Support Annex #1: Anne Arundel County Terrorism Plan This section has been removed for security purposes. Contact the Anne Arundel County Police Department to obtain access to this section. 7

322 Emergency Support Function #14 Debris Management Primary Agency: Public Works, Department of (DPW)-Waste Management Services Supporting Agencies: Anne Arundel Soil Conservation District Central Services Constellation Energy/BG&E Emergency Management, Office of (OEM) Fire Department Health, Department of (DOH) Information Technology, Office of (OIT) Inspections and Permits Maryland Department of Agriculture Maryland Department of the Environment (MDE) Planning and Zoning Police Department Public Information Office (PIO)-County Executive s Office Recreation and Parks Sheriff s Office I. Introduction A. Purpose: 1. To identify how Anne Arundel County manages debris generated as a result of an emergency/disaster situation. 2. Establish procedures and priorities for the use of Department of Public Works and other supporting agencies to coordinate the collection and disposal of debris after a disaster event. 3. Coordinate the procedures, responsibilities and actions to be taken by the Anne Arundel County Office of Emergency Management in order to determine the extent and impact of damage caused by either man-made or natural disasters within the County. 4. Outline damage assessment procedures, which are essential to support requests for state and/or deferral assistance. B. Scope 1. Disaster debris management involves the removal and disposal of debris from public property and rights-of-way. 2. Debris management includes: debris accumulation assessments, clearing roadways and waterways, implementing mutual aid agreements, establishing and maintaining temporary storage sites, coordinating with contractors, deploying volunteers, segregating debris, demolishing condemned property and monitoring operations to ensure they are compliant with state and federal regulations. 3. ESF 14- Debris Management will be activated for small and large scale events that require local government involvement to address impacts in areas such as housing, business, employment, and infrastructure. 1

323 C. Situation and Assumptions 1. Situation a. The extent of damage and the unique transportation network of Anne Arundel County will influence the strategy developed by the Disaster Debris Manager. b. Debris may include trees, rock, dirt and sand, demolition and construction materials, metal, garbage, sewage, vehicles, hazardous materials, tires, animal carcasses, etc. c. Unattended and long-standing debris, including animal carcasses, may pose a safety and health threat. d. Local jurisdictions are responsible for response and recovery operations. 2. Assumptions a. A disaster situation will generate an abnormal amount of debris that must be dealt with in order to support recovery from the incident. b. The quantity and nature of the debris may require diverse methods and actions for disposal. c. Debris Management involves removing debris from public property and rights-of-way, thereby enabling vehicle access and re-instituting traffic patterns, minimizing health risks that could result from debris, and disposing of debris in the most effective and legally permissible manner. d. Businesses, like residents, will be responsible for their property and debris. e. Disaster debris curbside collection parallels the County s normal solid waste collection. f. Collection Center Locations: Three convenience centers and one landfill serve the County 1) Millersville Landfill and Resource Recovery Facility: Located off of Route 32 on Burns Crossing Road, about 1.2 miles east of Odenton, MD 2) Glen Burnie Convenience Center: Located at Dover Rd. at the entrance of the closed Glen Burnie Landfill 3) Sudley Convenience Center: Located on Nutley Sudwell Rd. between routes 255 and 258 at the entrance of the closed Sudley Road Sanitary Landfill 4) Millersville Convenience Center Located off of Route 32 on Burns Crossing Road, 1.2 miles East of Odenton, MD II. Concept of Operations A. General: 1. Supplemental assistance may be available in certain circumstances from MEMA, MEMAC, EMAC, the US Army Corps of Engineers, FEMA, and the National Resources Conservation Service. These resources can only accessed after depletion of local resources has occurred. 2. The County will make good faith attempts to remove debris transferred from private property to public rights-of-way or curbsides; however, resources will not be used or expended to remove debris from private property. 2

324 3. Anne Arundel County is a member of the Baltimore Metro Council (BMC) and a signatory to the Baltimore Region Emergency Assistant Compact (BREAC). The regional disaster debris management plan complements the Anne Arundel County Disaster Debris Management Plan (refer to Support Annexes #2 and #3 for information pertinent to this ESF). B. Preparedness: 1. Site Selection: a. Reasonable efforts will be made to expedite approval of an emergency site for debris collection, storage, or disposal in accordance with federal, state and local laws and regulations. b. Officials charged with recommending expedited approval of emergency storage and disposal sites will seek to learn where the site will be located, and how the site will be operated before developing a recommendation. c. Factors to be considered when seeking to obtain a parcel of land either for emergency storage or disposal of debris will include size, environmental concerns, cost, proximity to debris, and neighboring community patterns. 2. Understandings and Agreements: a. State agencies will cooperate with local jurisdictions to ensure that debris hauled on any roadway system in the state of Maryland are properly contained and otherwise compliant with transportation regulations. b. The State will provide supplemental assistance to Anne Arundel County when an affected area has inadequate resources or has exhausted its resources after mutual aid agreements between jurisdictions (neighboring counties) have been utilized. C. Response 1. Damage Assessment: The Anne Arundel County Department of Public Works (DPW) is responsible for estimating/assessing debris generated from a disaster. The Disaster Debris Manager monitors debris accumulation throughout the response phase and forecasts post-event debris accumulation. a. Designated personnel will do a visual survey of the roads and County property to assist in estimating debris damage. b. Designated Personnel will use these visual observations in conjunction with assessment formulas to compute a quantity estimate. c. Practical and effective methods, including aerial reconnaissance, will be used to assess regional damage and determine the need for supplemental assistance and special programs. d. Estimation and planning activities include assumptions about debris such as dead animals, sunken boats, sandbags and construction materials generated from restoration activities. 2. Staging and Reduction Site Operations: Federal, state and local laws will serve as the fundamental basis for operating staging, storage, and disposal sites (see Support Annex #3 for list of legal authorities). 3. Debris Removal: a. Debris will be sorted both as it is removed and at temporary storage sites to ensure efficient and cost-effective disposal solutions. b. DPW will coordinate with the State Department of Agriculture and Anne Arundel County Animal Control to address animal carcass removal. c. Priorities: Removal operations are prioritized as follows: 1) From any situation posing a threat to lives. 2) From emergency access roads for police, fire and hospital facilities. 3) From critical roadway systems. 3

325 4) From access roads to essential services facilities, such as water treatment plants utility sub-stations. 5) From waterways (except when blockages pose an imminent threat to lives or critical roadway systems). 6) From public rights-of-way. d. Removal from Anne Arundel County property is the responsibility of the agency/department or entity that owns the property or is charged with maintaining the property. e. Removal from private property is the responsibility of the property owner in conjunction with respective insurance companies and any local jurisdiction where the property is located. D. Recovery 1. Debris Disposal: a. Reduction: 1) Operations such as chipping, mulching, grinding and crushing will occur to reduce segregated debris so that storage and disposal are easier and more efficient. b. Recycling: 1) Agreements will be sought with business enterprises that will take ownership of segregated materials and process them into re-useable substances. 2) Every reasonable proposal for efficiently disposing of recycled wood, debris, concrete, soil, tires, metal and bricks shall be considered. c. Reclamation: 1) Any segregated debris deemed to have salvage value will be offered for bid, in accordance with local laws and regulations. d. Resource Safety: 1) Every effort will be made to segregate unstable or hazardous debris, such as Freon or propane, and specially handle or prepare it for reclamation or appropriate disposal. e. Land Filling: 1) Regular or private solid waste management operations that involve landfill sites will proceed per any agreement between the organization and the site operator. 2) State agencies responsible for debris management will utilize existing landfill sites as necessary. 2. Structural demolition: a. Buildings deemed uninhabitable or not suitable for business use will be condemned and demolished or alternatively repaired and inspected if possible prior to re-occupancy. b. Owners of demolished property will be responsible for the disposal of debris that results from such action. 3. Air Quality and Airborne Hazards: a. Any action to remove, store, or dispose of debris will be consistent with federal, state, and local laws and regulations regarding air quality. 4. Hazardous Materials: a. Every effort will be made to segregate hazardous debris and specially handle it for disposal. b. See ESF 10- Hazardous Materials for additional information. 4

326 III. Organization and Assignment of Responsibilities A. Primary Agency: Department of Public Works (DPW) Waste Management Services Disaster Debris Management 1. Deputy Director DPW Bureau of Waste Management Services a. Normal role and responsibilities: 1) Waste Management Services (WMS) operates as an Enterprise Fund with direct control over all aspects of county-operated solid waste collection, recycling, and disposal. 2) The Bureau of WMS should be cognizant of the following environmental regulations and laws: i. COMAR Subtitle: Regulation of Water Supply, Sewage Disposal, and Solid Waste. ii. Anne Arundel County Code of Ordinances, Title 4, Solid Waste Collection. 3) WMS provides many services to Anne Arundel County residents and interacts with them on a daily basis. WMS responds to information requests and addresses resident concerns. 4) WMS is headed by the Deputy Director -WMS. The Deputy Director administers the overall solid waste program. 5) WMS is comprised of three divisions: the Recycling Program, Disposal and Maintenance Program, and Community Services Program. Detailed information on WMS is provided in the Anne Arundel County Solid Waste Management Plan. b. Disaster role and responsibilities: 1) Receives information on the severity of the disaster from the Director of Emergency Management. 2) Obtains updates from the Debris Coordinator regarding resource needs, extent of damages, quantity of debris, cleanup progress and problems encountered or expected. 3) Reviews and approves requests for debris removal or disposal during the response phase. NOTE: Moving debris during the response phase is different than removing, recycling and disposing debris. The latter are recovery phase actions. 4) Monitors debris accumulation during the response phase and forecasts post event debris accumulation. Uses this information to develop a recovery phase debris collection and disposition strategy. 5) Submits a disaster debris management plan for implementation during the recovery phase to the Director of Emergency Management. The recovery plan is presented to the County Executive for approval. 6) Oversees disaster debris management during the recovery phase including debris clearance and removal operations. 5

327 7) Submits requests for supplemental County personnel and equipment support to the Director of Emergency Management. 8) Fill out the proper MEMA forms such as the Public Assistance Damage Assessment Site Collection Form to ensure all damaged County infrastructure may be applicable to the Public Assistance Grant. 9) Issues debris management directives. Directives are executed by respective County and private sector agencies in accordance with standard operating procedures. 10) Identifies staff and / or contractors for debris management monitoring (contractor, load site / disposal site inspectors and site monitors). 11) Communicates timely information to the Director of Emergency Management and Debris Management Teams regarding the status of debris clearing, removal and disposal operations. 12) Notifies staff as to where and when to report for duty. 13) Coordinates with the OEM to centralize media reports on debris operations for the PIO. This helps control rumor and speculation. 14) Provides personnel and equipment during response phase to assist with road clearing for access to critical facilities (i.e., Fire and Rescue, Hospitals, Mass Care Facilities, Power Restoration Sites, etc.). 15) Provides personnel and equipment to operate and staff debris management sites, provides contractor oversight and inspections personnel, including communications, equipment, transportation, etc. 16) Obtains approval to extend operating hours for State permitted disposal and recycling facilities. 17) Obtains procurement contracts for needed services such as roll off hauling, recyclables processing, disposal services, etc. 18) Provides personnel and equipment to remove, recycle, and dispose of debris through heavy equipment rental and debris recovery and recycling contractors. c. During the Response and Recovery phase of Disaster Debris Management, assure thorough documentation of the number of hours for personnel on standby and personnel operating equipment. This will assist the County with the FEMA reimbursement process. 2. DPW-Bureau of Highways (HWY) a. Normal role and responsibilities: 1) The Bureau of Highways (HWY) is responsible for all maintenance activities associated with the County s 6,300 roads approximately 3,600 lane miles. 2) Maintenance activities include road and roadside maintenance, storm drain system maintenance, snow and ice removal, storm water management pond maintenance, and streetlights. 6

328 3) Traffic control signals, signage, and road markings are also the responsibility of the Bureau. The Deputy Director assigns a HWY representative to the Emergency Operations Center. The HWY representative is the Debris Coordinator. 3. Debris Coordinator disaster debris management responsibilities: a. Directs HWY resources for response phase debris movement. b. Receives debris status and debris movement requests at the EOC. c. Provides personnel and equipment to clear County roads and critical facilities as directed by the Director OEM. d. Ensures that the EOC and Debris Manager are informed of debris clearing progress and problems encountered or anticipated. e. Coordinates maintenance and restoration of County roads and bridges. f. Assists police and fire with access control by providing barricades, lights, traffic cones, signs, and other materials needed. g. Provides personnel and equipment to the extent possible during response phase to assist with road clearing for access to critical facilities (i.e., Fire and Rescue, Hospitals, Mass Care Facilities, Power Restoration Sites, etc.). h. Obtains procurement contracts for needed services such as hauling, clearing, etc. B. Support Agencies: 1. Department of Health (DOH) a. Enforces the local property maintenance code and enforce that refuse, rubbish and garbage be removed from a residential property if it constitutes a health or safety hazard. The property owner will be responsible for removal. An appropriate time frame for correction will be given. If that time frame is not met the Health Officer can take direct action to abate the violation. Costs of the abatement can be charged to the property owner. b. The County Health Officer has emergency abatement powers as per the property maintenance code, in which the Health Officer may take cognizance of any condition on a property that poses or may reasonably be expected to pose a clear and present health or safety hazard; order the person responsible for creating, maintaining, or permitting an actual or potential health or safety hazard to take immediate action to abate the problem; and take direct action to abate the problem if the responsible person cannot or will not take immediate action to abate the problem. (Anne Arundel County Property Maintenance Code, Article 15 Construction and Property Maintenance Codes, Title 4 1 Property Maintenance Code). 2. PIO a. All agency PIOs will coordinate press releases along with the EOC PIO. b. Develops and implements a proactive information management plan to keep the public informed prior to foreseeable disasters and the loss of electricity and communications. c. Ensures that complete, accurate and authorized information is released through an organized means to avoid misinformation, dispel rumors, and provide the information necessary to assist the general public in protecting themselves and their property. d. Verifies information before dissemination. e. Works with the news media personnel to ensure timely press releases. f. Coordinates with the State PIO and other agencies as appropriate. 7

329 g. The Public Information Program will emphasize what actions the public can anticipate and what actions they can perform to help expedite the cleanup process. Flyers, newspapers, radio, and TV public service announcements will be used to encourage public cooperation for such activities as: 1) Advise the public of what is acceptable to place curbside versus what must be taken to a waste management facility. 2) Segregate non-disaster household trash. 3) Segregate metal and appliance debris. 4) Segregate agricultural debris (tree limbs for example). 5) Segregate recyclable debris (such glass, plastic and paper- these can all be combined). 6) Segregate Household Hazardous Waste. 7) Keep debris piles away from fire hydrants and valves. 8) Report locations of illegal dump sites or incidents of illegal dumping. 9) Disseminate pickup schedules through the local news media. 3. Recreation and Parks a. Anne Arundel County Department of Recreation and Parks is responsible for provision of a comprehensive system of recreational programs for county residents and the preservation of land in the form of more than 140 parks and sanctuaries. b. Recreation & Parks EOC Representative: 1) Maintains lists of R&P equipment available for possible debris management activities. 2) Provides personnel and equipment to assist with debris management during the response and recovery phases. 3) Ensures debris removal from parks and recreational facilities is prioritized through and approved by the Debris Manager. 4) Ensures that Recreation and Parks staff provides logistical support, including communications equipment, transportation support. 5) Keeps the Debris Manager informed of cleanup progress and problems encountered or expected. 6) Assists in baseline data collection, debris management and post-storm damage assessment site investigations. 7) Provides park sites as storm debris collection centers. 4. Police Department a. Monitors illegal dumping activities. b. Monitors debris management sites as needed to ensure compliance with local traffic regulations. c. Coordinates traffic control at loading sites and at entrances to and from debris management sites as needed. d. Provides support for evacuation operations. e. Coordinates the orderly evacuation of threatened areas. f. Provides traffic control. g. Prohibits unauthorized re-entry or access into exclusion areas. h. Provides field condition reports to the EOC for use by Debris Coordinator. 8

330 5. Fire Department a. Responds to emergencies at debris management sites. b. Responds to requests to investigate and handle hazardous material(s) and toxic waste incidents. c. Approves debris management burn sites in accordance with appropriate local requirements to ensure safe burning. d. Issues bans on open burning based upon assessment of local conditions and ensure dissemination of information to the public. e. Supervises debris burn sites in accordance with appropriate local requirements to ensure safe burning. 6. Inspections and Permits a. Take note of types of damage, such as structural, flooding, etc. during an incident and adopt appropriate permit regulations to proactively mitigate future damage from similar disasters. b. Regardless of ownership, Inspections and Permits will inspect private homes and businesses for damage assessment. c. Proactively mitigate future damage from similar disasters. Examples of Inspections and Permits related mitigating efforts include: 1) Raising the minimum elevation of homes in coastal areas. 2) Providing for a higher wind resistance requirement for mobile homes. 3) For new construction, utilizing higher wind resistance materials and design. 4) Requiring the inclusion of generators for all newly constructed or renovated high schools designated as shelters. d. Coordinate an initial Damage Assessment team, tasked with determining the scope of destruction. The team will consist of local inspectors and possibly joined by a State representative. e. Act as the repository of all Individual Assistance damage assessment data and information. This agency will submit a copy of its reports to the Director of the Anne Arundel County Office of Emergency Management. f. Inspections and Permits should be cognizant of MEMAs Damage Assessment forms. These forms must be completed and turned into OEM following an incident; they will then be submitted to MEMA. The forms currently include the Local Damage Assessment Checklist, the Preliminary Damage Assessment (PDA) Impact Statement, the Initial Damage Assessment Summary Form, and the Individual Assistance Damage Assessment Site Collection Form. 7. Planning and Zoning a. Assist DPW with the application of the MDE Consent Order for the establishment of temporary debris management sites. b. Assist DPW with direction, advice, and legal regulations pertaining to the establishment and operation of temporary debris management sites. 9

331 c. Consult with DPW on environmental and zoning compliance regulations and laws, including: 1) Anne Arundel County Code of Ordinances, Titles 16, 17 and 18. 2) COMAR , Erosion and Sediment Control. 3) FEMA 325 Debris Management Guide, July Anne Arundel Soil Conservation District a. Provide advice to DPW with water run-off control/sediment control. b. Act as advisor to DPW on the following regulation: COMAR , Erosion and Sediment Control. 9. BG&E a. Coordinates debris removal and disposal to address power restoration priorities with the Director of Emergency Management. b. Coordinates with the Debris Coordinator and Debris Manager regarding debris movement and removal along electrical easements and right-ofways to ensure that fallen lines are de-energized. 10. Central Services a. Facilities Management Division (FMD) is responsible for the maintenance and infrastructure of County buildings and grounds. It is their responsibility to ensure County buildings are open for operation and available to citizens. b. FMD will take immediate steps to open County facilities they are responsible for maintaining. c. FMD will maintain lists of FMD equipment available for possible debris management activities, i.e. generators, chainsaws, pumps, trucks, and trailers. d. FMD will coordinate the debris removal from the County facilities that they are responsible for maintaining. e. FMD will provide personnel and equipment to assist the debris management clean up at other locations, as necessary. In some cases, manning designated clean up sites. 11. Sherriff s Office a. Provides support for evacuation operations. b. Supports the Police Department with the orderly evacuation of threatened areas. c. Arrange for the security of any debris management sites. 12. Office of Emergency Management (OEM) a. Activates the County EOC in response to natural and man-made disasters. Disaster Debris Management is a function of the EOC. b. Receives, verifies, evaluates and takes appropriate action with regard to information concerning forecasts or occurrences, that threaten to be, or are emergencies. c. Ensures the County Executive and Public Information Officer (PIO) are informed and kept advised of emergency situations and are prepared to warn citizens of an impending emergency or change in condition(s). d. Coordinates with the Debris Coordinator, Debris Manager and PIO on debris related activities and requests. e. Coordinates with the County Police Department for aerial reconnaissance and damage assessment. f. Ensures that Maryland Emergency Management Agency (MEMA) is informed and kept advised of emergency situations within the County. 10

332 13. Office of Information Technology (OIT) a. Assist DPW at their debris management sites, with the necessary communications and data sharing requirements. 14. Maryland Department of the Environment (MDE) a. The debris management sites will be established through a consent order. b. MDE will receive consent orders from Anne Arundel County and determine if the request should be granted for the opening of debris management sites. c. Assist DPW with environmental compliance at debris management sites. d. Refer to Support Annexes #3 and #4 to this ESF for additional information and a sample consent order. 15. Maryland Department of Agriculture a. Assist DPW with the proper disposal of animal carcasses. IV. Plan Development and Maintenance A. The primary responsibility for coordinating the development and maintenance of ESF 14- Debris Management rests with the Department of Public Works Program Manager-Safety & Security Services. B. Support agencies to this ESF will assist the Director of Public Works in developing and maintaining this ESF. C. An annual review will be conducted on this ESF in accordance with the schedule outlined in the Basic Plan. The revision process will include incorporation of changes based upon emergency incidents, tests, drills and exercises. Any resultant revisions or additions will be submitted using the change submission form (provided in the Basic Plan) to the Anne Arundel County Office of Emergency Management-- Planner. 11

333 ESF 14 Support Annex #1: Disaster Debris Management Plan (Anne Arundel County Department of Public Works) This ESF was based on the Anne Arundel County Disaster Debris Management Plan. To view the complete plan, contact the Department of Public Works-Utilities Program Manager- Safety & Security Services at or the Office of Emergency Management Executive Officer at

334 ESF 14 Support Annex #2: Debris Assistance Localized Event Plan (DALE) Debris Assistance for Localized Events (DALE) Purpose: To provide homeowner residents within a community the means to dispose of debris related to a small localized weather related event. As a general rule, this includes communities in which Anne Arundel County provides trash removal and snow plowing services. The Anne Arundel County Office of Emergency Management (OEM) will have the discretionary authority to apply all or parts of this Plan on a case by case basis. An example of a possible application is to homeowner/townhome residents within a community association not under the purveyance of DPW s regular trash and snow removal responsibility. Apartment complexes, privately owned businesses and corporations are generally not included in this plan, but can be at the discretion of the Director of Emergency Management and/or the Director of DPW (if conditions and resources permit). Principal Participating County Agencies: County Executive s Office (CEO) Office of Emergency Management (OEM) Department of Public Works (DPW) LEAD AGENCY Bureau of Waste Management Services (WMS) Bureau of Highways (HWY) Anne Arundel County Police Department (AA Co. PD) Constituent Services Public Information Office (PIO) Inspections and Permits (I&P) Roles and Responsibilities: CEO: Anne Arundel County government is committed to providing emergency services to residents of Anne Arundel County. OEM: Provides ultimate authority for issues pertaining to debris removal rules and regulations as outlined by DPW. Assesses the need for, requests, and coordinates local, state, and federal resources to be used during response and recovery efforts following an emergency or disaster. DPW: Lead County Department for Debris Management efforts following an emergency or disaster. HWY: Lead Agency for debris management during the response phase following an emergency or disaster. WMS: Lead Agency for debris management during the recovery phase following an emergency or disaster. AA Co. PD: Lead Agency for providing security to public and private property following an emergency or disaster. Take measures to prevent illegal dumping. I&P: Assist DPW and WMS with damage assessment, particularly damage to dwelling integrity. PIO: Send messages out to the media regarding the event through the Joint Information System (JIS) coordinated with the County Executive s PIO. Disseminate information to the affected communities regarding assistance options. Constituent Services: Provide OEM and PIO with communications link to the affected communities. This plan is to address recovery efforts following an event that poses minor debris management issues for small geographical areas that involve an isolated community or communities. Recovery efforts for larger scale events that cause significant damage or encompass a wider area will be managed by policies contained within the Anne Arundel County Disaster Debris Management Plan. 13

335 Activation: Following any weather event that generates reports of damage to county or private property, the Director of OEM (D-OEM) will assign personnel to respond to the area(s) and assess the degree of damage. Assessment information will be promptly relayed back to the D-OEM. If the damage is limited in area, yet considerable in quantity the D-OEM may request resources from DPW, by contacting the Deputy Director of WMS (DD-WMS). It will be the joint decision of the D-OEM and the DD-WMS to activate DALE, and what if any level of assistance is appropriate and recommended. Notification: Immediately following the decision to activate DALE, WMS and OEM with the approval of the County Executive will prepare an Emergency Assistance Program of limited duration for homeowners in the affected area. Residents in the area will be notified of the Emergency Assistance Program via a message that is prepared jointly by WMS and OEM. It is critical that there be one consistent message that is relayed to the public. The message will provide information that includes: Appropriate public safety information Description of the plan to restore neighborhood roadways, and other infrastructure Critical numbers to call for help Traffic and parking issues that may arise A request that unauthorized use is reported to AA Co. PD. Details of the County Executive s Debris Assistance Program. The date, time and location of when and where the WMS equipment will be delivered. Additionally, the date and time the equipment will be removed. Based on the size of the area and the number of residences involved, this notification may occur utilizing: Dialogics Notification System via DPW and/or OEM. Deployment and Removal of Equipment: Many issues will be considered by WMS regarding deployment of WMS equipment. These issues include but are not limited to, ability to access the area, public safety, the size of the affected area, the available roadway infrastructure, the amount and different types of debris to be removed, and the location of the impacted residences. Having evaluated these issues, WMS will attempt to deploy the appropriate equipment/resources to the safest area that provides the best service to the greatest number of affected residences. In general deployment of equipment will occur on the first Friday following the event, and would be removed within 2-3 days. Use of the equipment is only for impacted residents, and explicitly prohibited to contractors. However, exceptions to all of these policies can be authorized by WMS. County dumpsters will be delivered with informational signs that will include: A message clearly stating that use of the equipment is only for impacted residents. A message clearly stating that contractor use of the equipment is prohibited. A contact number for WMS will be provided for resolving questions, to allow residents to notify WMS when equipment is full, and to also report unauthorized use of the equipment. A message clearly stating that it is the responsibility of the community to monitor and report unauthorized use of equipment to the AA Co. PD. Should assistance or resources be requested from DPW HWY, the request will be coordinated through and delivered by WMS. Dumpsters in or near roadways should have reflective barrels, cones, and/or flashing lights as warning devices for drivers. The D-OEM or his/her designee will contact the AA Co. PD and request periodic patrol checks of the equipment during evening and night hours. 14

336 De-Activation: DALE will be de-activated when the last piece of county equipment is removed from the area. Within 30 days of de-activation, an After Action Report will be prepared and reviewed by WMS and OEM. Plan Maintenance, Review and Modification Timelines: This plan will be maintained and reviewed annually (February) by WMS. The DD-WMS will be the reviewer and point of contact regarding any proposed modifications to the plan. If there is a period of two years when the plan is not enacted, the OEM will be responsible for developing and delivering an exercise that will include all participating agencies. 15

337 Appendix A: EAS Message- DALE ANNE ARUNDEL COUNTY OFFICE OF EMERGENCY MANAGEMENT Standard Operating Procedure ISSUING COMMAND: Office of Emergency Management S.O.P.#: OEM ISSUE DATE: REVISION DATE: SUBJECT: Emergency Alert System (EAS) Messages SUB-TOPIC: EM Message_Template_Debris Assistance for Localized Event (DALE) REFERENCES: DALE Plan 1.0 Purpose Provide homeowner debris removal plan of action notification to affected neighborhoods. Possibly provide safety messages. 2.0 Sample Vocal Template: DALE Activation This is an Emergency Alert System activation for Anne Arundel County at the request of the Anne Arundel County Office of Emergency Management, for the area of {name of location(s)}. Because of {incident description} which affects {specific geographical description of neighborhood}, homeowners will be provided dumpsters by the Department of Public Works for their personal debris removal needs. The dumpsters will be located at {provide location(s)}, and will be dropped off on {provide day and date}. The dumpsters will be removed on {provide day and date}. Contractor usage of these dumpsters and dumping of hazardous materials is prohibited. Repeat Message. {Provide safety message if necessary: All downed wires are to be considered electrified. All wood debris should be considered to contain nails, downed debris may contain forces which are still under extreme tension.} Repeat Message. 16

338 Appendix B: Dumpster Signs 1. Generalized Signage for all dumpsters: By the Authority of AACO Office of Emergency Management Homeowner Usage Only No Hazardous Materials or Pressurized Containers Contractors Prohibited from usage Neighborhoods are to monitor dumpster usage, report illegal usage with descriptions/tag info to 911 Call DPW-WMS at when this dumpster is full for replacement 17

339 2. Secondary signage for specific dumpster usage: Tree Foliage Usage Only Contractors Prohibited from usage Neighborhoods are to monitor dumpster usage and report illegal usage with descriptions/tag info to 911 Cut pieces in 2 foot lengths Cut limbs / branches into pieces to compact Place heavy pieces on top of the lighter pieces to compact Call DPW-WMS at when this dumpster is full for replacement Structural and Household Debris Only Contractors Prohibited from usage Neighborhoods are to monitor dumpster usage and report illegal usage with descriptions/tag info to 911 No Hazardous Material or Pressurized Containers No regular household refuge, only damage debris Place heavy pieces on top of the lighter pieces to compact Call DPW-WMS at when this dumpster is full for replacement. 18

340 White Goods (Appliances) Only Contractors Prohibited from usage Neighborhoods are to monitor dumpster usage and report illegal usage with descriptions/tag info to 911 No Hazardous Material or Pressurized Containers Call DPW-WMS with questions at Call DPW-WMS at when this dumpster is full for replacement 19

341 ESF 14 Support Annex #3: Authority to Establish Temporary Debris Management Sites and Debris Storage and Reduction Sites I. The Secretary of the Maryland Department of the Environment ( Secretary ) may issue a Consent Order authorizing the County to establish temporary debris management sites and debris storage and reduction sites for the accumulation, sorting, and transfer of debris from a natural or man-made incident affecting the County. (Note: The Annotated Code of Maryland refers to debris storage and reduction site as transfer and processing stations ). II. III. IV. The Director of OEM shall request the Secretary to issue the Consent Order. In the Consent Order, the Secretary shall state that absence of the temporary debris management sites and/or debris storage and reduction sites within the County is sufficiently prejudicial to the health or comfort of that or any other county, municipal corporation, sanitary district, subdivision, or locality; or causes a condition by which any of the waters of this State are being polluted or could become polluted in a way that is dangerous to health or is a nuisance. Md. Code Ann. Environment 9-222(a). A. The Secretary has legal authority to issue such a Consent Order under of the Environment Article of the Maryland Code. B. The Consent Order issued by the Secretary is not be subject to the permit laws and requirements under 9-204(d) of the Environment Article nor any corresponding permit regulations. See Opinion of the Attorney General No , 78 Op. Atty. Gen. Md. 174 (Nov. 8, 1993) (The Attorney General stated that MDE had the legal authority to enter into a consent agreement that allowed for a vertical expansion of the.[l]andfill while the county s application for a permit for expansion was still pending, and in advance of providing an opportunity for a contested case hearing. The Attorney General stated that the grant of a consent agreement to Prince George s County was independent of MDE s authority to issue permits and enables MDE to move immediately when necessary to protect the public interest in a healthful environment. ) Pursuant to 9-335(b) of the Environment Article, the Consent Order is effective immediately upon execution by both parties, and is effective thirty (30) days from the date of execution unless extended by the MDE. This agreement may be extended by agreement of both parties. V. In the case that the Governor declares a state of emergency, the Governor may authorize the clearance and removal of debris and wreckage, if the Governor finds it to be necessary in order to protect the public health, welfare, or safety. Md. Code Ann. Public Safety VI. In addition to a Consent Order from the Secretary, temporary facilities that are established by the County must abide by all provisions set forth in County, state, and federal laws regulating the environmental use, management and parameters of debris management sites and debris storage and reductions sites (transfer and processing stations). These include, but are not limited to: A. COMAR Subtitle: Regulation of Water Supply, Sewage Disposal, and Solid Waste B. COMAR , Erosion and Sediment Control; C. Anne Arundel County Code of Ordinances, Title 4, Solid Waste Collection D. Anne Arundel County Code of Ordinances, Title 18, Zoning E. FEMA 325 Debris Management Guide, July

342 ESF 14 Support Annex #4: Consent Order Template STATE OF MARYLAND * BEFORE THE OFFICE OF DEPARTMENT OF THE ENVIRONMENT 1800 Washington Boulevard, Suite 605 * ADMINISTRATIVE HEARINGS Baltimore, MD * v. * CONSENT ORDER ANNE ARUNDEL COUNTY * 44 Calvert Street Annapolis, MD * MDE # * Serve on:, County Executive * Anne Arundel County 44 Calvert Street * Annapolis, MD *, Director of * Emergency Management Anne Arundel County * 7480 Baltimore-Annapolis Blvd. Suite 102 * Glen Burnie, MD * * * * * * * * * * * * * * Statement of Facts 1. The Maryland Department of the Environment ("Department"), Waste Management Administration, is charged with the responsibility for regulating the management and disposal of solid waste in the State of Maryland. The Department's authority is set forth in Sections 1-404, through inclusive, through inclusive, 9-268, and through of the Environment Article, Annotated Code of Maryland, and in the Code of Maryland Regulations (COMAR)

343 2. Anne Arundel County is a duly constituted political subdivision within the State of Maryland. In accordance with Title 9, Subtitle 5 of the Environment Article of the Annotated Code of Maryland, the County has developed plans for the long-term management of solid waste generated within the County. 3. Pursuant to the powers, duties and responsibilities vested in the Secretary of the Department ("the Secretary") and delegated to the Director of the Waste Management Administration, the Department regulates the installation, alteration and extension of solid waste acceptance facilities in accordance with the requirements set forth in Sections through of the Environment Article and COMAR through the issuance of permits and orders governing the installation and operation of solid waste acceptance facilities. 4. According to Section of the Environment Article, "solid waste acceptance facility" means any sanitary landfill, incinerator, transfer station, or plant whose primary purpose is to dispose of, treat, or process solid waste. 5. According to Section of the Environment Article, the Secretary may require any public water supply system, public sewerage system, or refuse disposal system to be operated in a manner that will protect public health and comfort. 6. According to Sections and of the Environment Article, the Secretary may issue an order that requires the establishment or extension of a refuse disposal system if the absence or incompleteness of a refuse disposal system is sufficiently prejudicial to public health or comfort. 7. On [INSERT DATE ], [NAME THE EVENT OR DISASTER AND BRIEFLY DESCRIBE] This event created storm debris generated by the destruction by [, ], which was scattered throughout the County. 8. The debris contains diverse materials, some of which may pose a threat to the public health or the environment by being a source of disease vectors, pollutants, or other hazards. 9. The [event] caused an interruption in normal transportation routes due to debris and flooding. As a consequence, the volume of debris of various types is beyond the capacity of the County s system of refuse disposal to manage at this time. 22

344 10. It is necessary for the debris to be collected and managed in an efficient and sanitary manner to prevent disease, pollution, and other threats to the public health, safety, and comfort from developing or worsening. 11. In accordance with Section of the Environment Article, Annotated Code of Maryland, the Secretary has found that that the absence or incompleteness of the refuse disposal system in the County is sufficiently prejudicial to the health or comfort of the residents of the County due to its inability to manage all of the debris in a timely manner, [and/or that the debris is causing a condition by which the waters of this State are being polluted or could become polluted in a way that is dangerous to health or is a nuisance.] IF APPLICABLE: [12. As a result of the casualties and property damage caused by the [NAME EVENT], the Governor of Maryland has issued Executive Order No. [ ], declaring that a State of Emergency exists in Anne Arundel County, Maryland. CONSENT ORDER THEREFORE, it is hereby ORDERED by the Director of the Waste Management Administration, and AGREED TO by Anne Arundel County Government, that: 1. The County may establish temporary waste transfer and processing facilities for the accumulation, sorting and transfer of storm debris (a facility ). These facilities may be located as is convenient for the County, as long as the locations are selected so that they are not located in wetlands, 100-year floodplains, or other locations that are likely to unduly and adversely impact the environment, to the satisfaction of the Department. 2. The County shall notify the Department in writing with the precise location and nature of the activities to be conducted at a facility prior to initiating waste transfer at a facility. The notification shall include the identification of a responsible individual and the means of contacting the responsible individual for each facility. 3. The provisions of COMAR , Solid Waste Management, and COMAR , Erosion and Sediment Control, among others, are applicable to the operation of these 23

345 facilities, and the Department may advise and direct the County concerning the proper conduct of operations at these facilities. 4. The County agrees to consult Maryland Emergency Management Agency (MEMA) and Federal Emergency Management Agency (FEMA) personnel and resources as is appropriate, to coordinate storm response efforts and to maximize potential reimbursement for the County s storm response efforts. 5. The County agrees to prepare a plan for returning the chosen site(s) for waste handling activities to their approximate original condition, including removal of all waste, regarding as needed, vegetative stabilization as needed, and sampling to verify that all pollutants have been removed. 6. Pursuant to 9-335(b) of the Environment Article, this Consent Order is effective immediately upon execution by both parties, and is effective for thirty (30) days from the date of execution unless extended by the Department. This agreement may be extended by agreement of both parties. DATE, Director Waste Management Administration DATE County Executive Anne Arundel County, Maryland Approved as to form and legal sufficiency this day of, Assistant Attorney General 24

346 Emergency Support Function #15 Donation & Non-Governmental Organization (NGO) Management Primary Agencies: Emergency Management, Office of (OEM) Support Agencies: Adventist Community Services American Red Cross of Central Maryland Anne Arundel County Food Bank Central Services Constituent and Community Services Finance, Office of Fire Department Governor s Office of Community Initiatives (GOCI) Health, Department of (DOH) Information Technology, Office (OIT) Police Department Public Information Office (PIO) Social Services, Department of (DSS) Volunteer Center for Anne Arundel County for Anne Arundel County I. Introduction A. Purpose: 1. To effectively coordinate the registration and referral of spontaneous, unaffiliated volunteers so that these volunteers can be efficiently utilized to respond and recover from a disaster in Anne Arundel County. This ESF will enhance emergency operations by supplementing the volunteer resources of agencies and NGOs with spontaneous volunteers as requested, as well as provide the means for spontaneous volunteers to serve based on the priorities identified by the Office of Emergency Management (OEM) and the Emergency Operations Center (EOC). B. Scope: 1. This guidance applies to all agencies, organizations, and personnel with direct and indirect volunteer and donations management responsibilities under the County EOP Basic Plan. 2. This ESF entails coordinating systems that will manage the reception, recruitment, registration, and referral of spontaneous, unaffiliated volunteers to support response and recovery efforts of the County. 3. ESF 15- Donation & Non-Governmental Organization (NGO) Management activities include, but are not limited to: a. Providing guidance to citizens about Volunteer Mobilization Center (VMC) activation and community needs. b. Developing an MOU with OEM regarding collaboration of efforts. c. Collecting general information about spontaneous volunteers arriving at the VMC to determine time availability, general interests and location preferences. d. Collecting requests for volunteers, submitted by registered agencies and NGOs and from OEM. 1

347 e. Overseeing registration and referral of spontaneous volunteers to registered agencies and NGOs requesting volunteers. f. Creating a system to sort and distribute donated items. g. Designating an appropriate organization to accept unsolicited financial donations. h. Storing resources until they are no longer required for response and recovery efforts. C. Situation and Assumptions 1. Terms: a. Volunteer: An individual willing to provide services without receiving financial compensation. b. Affiliated Volunteers: Individuals or groups attached to an established agency or NGO and trained during the preparedness phase to provide specific disaster response skills. Their relationship precedes the onset of disaster, and they are typically used first in response to the disaster. Some well-known examples of affiliated volunteer programs include other Maryland VOAD members such as: American Red Cross Disaster Action Teams (ARC-DAT), Adventist Community Services (ACS), and Maryland Search and Rescue (MSAR). c. Spontaneous Volunteers: Individuals or groups that come forward (at times without being asked) following a disaster to assist agencies and NGOs with disaster related activities during the response and recovery phase. Generally there is no pre-existing relationship with an established volunteer agency or NGO and no formal disaster training. They may come from inside or outside the County or affected area. Also called emergent, convergent, or unaffiliated volunteers. d. Volunteer Mobilization Center (VMC): A facility where spontaneous volunteers can be registered and referred to requesting agencies and NGOs. Following a disaster, registered agencies and NGOs will request volunteer support through the VMCs. 2. Situation: a. Anne Arundel County is subject to a variety of hazards which could overwhelm existing logistics. This includes goods and/or personnel. Following some disasters, people are eager to respond and assist with the County s recovery, but generally lack specific disaster response and recovery training. Under severe disaster circumstances, these spontaneous volunteers arrive in numbers greater than what established disaster responders can assimilate. Spontaneous volunteers may overwhelm, hamper or complicate the efforts of first responders by putting themselves or others at risk. Some potential disaster situations that threaten the County may require extensive donations and volunteer management and coordination assistance from volunteers. b. Such a significant natural or man-made disaster may require resources beyond the capacity of the County government and agencies. Donations of emergency goods and services may be necessary to effectively meet the needs of the impacted area and its residents. c. Central Services will oversee the coordination of all donated goods. 2

348 d. Non-governmental organizations (NGOs) accept and manage donations in many circumstances, according to their respective policies and procedures, and this plan does not supersede any individual NGO donations plan in any way, nor will any donation offered directly to an NGO be subject to regulation by this plan. e. However, when any NGO activates its personnel to perform tasks under the auspices of this plan, and when any NGO joins in the cooperative effort to manage donated goods, then those activities will be governed by this plan. f. Donors first will be encouraged to contact recognized NGOs with disaster relief operations because such organizations already have established networks developed to receive, process, and distribute donations. g. Donations received by the County but intended for a specific NGO, and labeled as such, will be forwarded to that organization. Donations not otherwise intended for a specific NGO, as indicated by the donor, will become the temporary property of the County and thus are the responsibility of the County. h. Donations may be money, food, clothing, products and equipment, in-kind services, or volunteered time. The County will advocate cash as the best first alternative for donors to maximize the usefulness and timeliness of the donation. If not cash, then pre-sorted, clearly labeled, palletized, and shrink-wrapped donations with a predetermined transportation method and that have been identified as needed- are preferred. 3. Assumptions: a. The extent of damage to the public infrastructure of the affected area, in addition to the condition of the transportation network in the area, will influence the strategy or ability to provide support. b. Under severe disaster circumstances, there is a potential for a large influx of spontaneous volunteers into the disaster area, who may significantly hamper the ability of County government and established NGOs to respond effectively. c. In the event that a disaster generates an outpouring of spontaneous volunteers, a VMC may be opened to serve as a processing point. d. Disaster responders, agencies, and NGOs are expected to use affiliated volunteers before requesting spontaneous volunteers. e. Spontaneous volunteers will be referred from the VMC only to registered agencies and NGOs, not to individual community members. f. Screening, reference checks and risk management/liability of referred spontaneous volunteers will be the responsibility of the accepting agency or NGO. VMC personnel shall not manage, supervise, or be liable or responsible for spontaneous volunteers once they are referred to agencies or NGOs from the VMC. g. Volunteers, agencies and NGOs are not obligated to accept any referral from the VMC. h. OEM and the Volunteer Center for Anne Arundel County reserve the right to decline requests for volunteers should there be a question of supervision, safety, or other concerns. i. When all local personnel resources (NGOs, governmental, and private sources) are depleted, OEM, through the EOC, will request support from MEMA through the State Emergency Operations Center (SEOC) and/or the Governor s Office of Community Initiatives (GOCI). 3

349 j. Supplies and equipment will be provided from existing County, Mutual Aid, and State inventories whenever possible. k. A surge in donations may arrive from individuals, community groups, businesses, and/or other governmental bodies. People are eager to respond and assist with a community s recovery, but the outpouring of donations may challenge the ability of the County and volunteer organizations to respond in the most effective manner possible. l. Should a major emergency or disaster occur, donations might be given and/or delivered to the County whether or not they are requested. In large quantities, such donations may overwhelm the capability of the local community to handle and distribute them. m. Many individuals donate goods that are not needed by disaster victims or offer services that are not needed in the recovery process. Receiving and sorting unneeded goods or hosting volunteers who do not have needed skills wastes valuable resources; the handling of and disposing of large quantities of unneeded goods can be a lengthy and very costly process. n. In some cases, the amount of donations received by a community may relate more to the media attention the emergency situation receives than the magnitude of the disaster or the number of victims. o. The problem of unneeded donations can be reduced, but not eliminated, by developing and maintaining a current list of disaster needs, screening donation offers (and denying unneeded deliveries) and providing information to potential donors through the media on current needs and those items and services that are not required. p. Most personal donations are given with little expectation of return other than the personal satisfaction of giving and perhaps some acknowledgment of thanks. However, some donations may be unusable, have strings attached (also known as hidden motives) or not really be donations at all. They may: 1) Be given with an expectation of some sort of repayment, publicity, or a tax write-off. 2) Be items that are out-of-date (such as expired foodstuffs or pharmaceuticals), unusable (broken furniture, dirty or torn clothing) or unsuitable (food that requires refrigeration, winter coats in August). 3) Be volunteer services that do not meet the announced or advertised expectations or capabilities; skilled trades that are not properly licensed or certified. 4) Be provided illegally as a ruse in a fraudulent process to obtain money from disaster victims. 5) Be offered at a discount to disaster victims, with any real savings being minimal or nonexistent. 6) Be offered in limited quantity as a deception to simply show an association with government or disaster relief as a basis for future advertising or publicity. q. Donors may want to: 1) Know what is needed in the local area -- monetary, goods, and/or services. 2) Know how and where they should transport their donations to the local area, or if there is someone who can transport it for them. 3) Start a drive for donations to help disaster victims, but have no knowledge of what to do and how to do it. 4

350 4) Earmark their donations for a specific local group or organization, such as a church, fraternal society, or social service agency, or want to know who specifically received their donations. 5) Have their donations received by a local official and/or receive a letter of appreciation or public recognition. 6) Want to be fed and provided with lodging if they are providing volunteer services. r. Donated goods may arrive in the local area without warning, day or night. Delivery drivers will want to know where they should deliver their load and who will unload it. They typically want their cargo off-loaded quickly so they can minimize downtime. s. Donations will frequently arrive unsorted and with minimal packaging and markings. Donations may be packed in boxes, crates, barrels, or garbage bags; some items may be in bins or on pallets. When such goods are received, they must typically be sorted, repackaged and labeled, temporarily stored, and then transported to distribution points to be picked up by disaster victims. t. Disaster victims may: 1) Desire immediate access to donations before they are sorted and ready to be disseminated at appropriate distribution points. 2) Believe that the donations have not been or are not being distributed fairly if they do not have information on the process of distributing donations. 3) Have unmet needs which can be satisfied by additional donations. II. Concept of Operations A. General: 1. As the lead ESF 15- Donation & Non-Governmental Organization (NGO) Management agency, OEM is responsible for providing the coordination of the overall operation of external affairs necessary in an emergency scenario. 2. The ESF 15- Donation & Non-Governmental Organization (NGO) Management team will be implemented upon notification of a potential or actual emergency scenario. Implementing this ESF will be the mechanism for requesting the Volunteer Center for Anne Arundel County to activate and manage VMCs after a disaster, providing a buffer between spontaneous volunteers and first responders. 3. The decision to activate a VMC will be made by the OEM Director. OEM will engage the Volunteer Center for Anne Arundel County s support to activate one or more VMCs to serve as the registration and referral mechanism for spontaneous volunteers following a disaster. 4. Agencies and NGOs accepting volunteers will screen them as needed and provide supervision of the volunteers. VMC personnel will not manage or supervise volunteers referred to agencies or NGOs, and will not be liable or responsible for those volunteers. 5. All agencies and NGOs accepting volunteers will maintain their own records of expenditures, volunteer tasks, and service hours provided by spontaneous volunteers for possible future Federal reimbursement. 5

351 6. Response agencies should exhaust their own resources and channels of support before turning to external aid. During no-warning events, such as a tornado, local jurisdictions must exhaust their own resources, neighboring and regional resources and then request help from the state. The State will call on FEMA when its resources are overwhelmed by requesting a presidential disaster declaration after the governor declares a state of emergency. 7. When the telephone system and database are activated, calls will be logged and the donation information recorded. The potential donation will be matched against known or expected needs. Unneeded donations will be discouraged. 8. The donor is responsible for transporting any donated goods to collection sites. 9. Donations and volunteers matching an immediately identifiable need will be directed to a designated collection site. Collection and volunteer sites will have controlled entries and exits. 10. Desirable donations with no identified matching need will be retained as records in the database but not authorized for delivery. The donor will be contacted when the need does materialize and additional arrangements will be made at that time. 11. Any donation of food products will be inspected to ensure suitability for public consumption. 12. Stringent procedures will be implemented to ensure comprehensive records are kept for all donations and volunteers. This could be utilized if letters of thanks were to be sent to all donors contained in the database. 13. Individuals seeking to volunteer time and donate experience to the process will be encouraged to affiliate themselves with any recognized disaster relief organization or NGO to best match their certifications, licenses, and/or talents. 14. An effort will be made to either recycle or redistribute unused products to another region affected by the event or to the appropriate NGOs. 15. Mutual Aid, State, and Federal assistance will be requested as needed, in appropriate fashion according to the Base Plan and the National Response Framework. 16. Volunteer and donations needs and requests will be obtained internally from County agencies, other ESF teams, emergency shelters, and Incident Commanders by the Logistics Section and passed along to the Citizens Affairs Section and the ESF 15- Donation & Non-Governmental Organization (NGO) Management team if donated goods and/or services are needed to support the response. 17. Requests will be prioritized and donated goods and services will be allocated and deployed in mission assignments, with the approval of the Director of Emergency Management. External requests from neighboring jurisdictions will also be prioritized and donated goods and services will be allocated if possible. 18. Donations and volunteers will be tracked, and resources will be reassigned if they become available for subsequent use. Specifically, the recipient of the goods at a collection site shall record the following information: a. Name the goods. b. Detail the size and type of packages, cases and pallets. c. Where did they come from? d. What entity transported them? e. The name of the deliveryman delivering the goods. f. The distribution details of the donated goods. 6

352 19. Coordination with the State will be through MJOC via WebEOC, phone, fax, etc. Representatives may meet in either a Joint Field Office (JFO), if established, or a Unified Command post upon establishment. B. Organization 1. The Director of Emergency Management may commit all personnel and resources of the Office of Emergency Management and may request personnel and resources from ESF 15- Donation and Non-Governmental (NGO) Organization support agencies, as resources permit. Examples include requests for security from the Police Department and requests for handling from Central Services. 2. Order of Succession: In the Director of Emergency Management s absence or disability, succession of command has been established in the following order: a. Executive Office of the Office of Emergency Management. b. Volunteer Coordinator of the Office of Emergency Management. III. Organization and Responsibility A. Primary Agency: Office of Emergency Management (OEM): 1. Act as ESF 15- Donation & Non-Governmental Organization (NGO) Management team leader as well as the team s representative in policy decisions and negotiations with other ESF teams in the EOP. 2. Develop ESF 15- Donation & Non-Governmental Organization (NGO) Management team procedures and policies in cooperation with team members. 3. Coordinate the incident management objectives and strategies set forth by the County Executive s office to the Volunteer Center for Anne Arundel County and the support agencies in this ESF. 4. Coordinate with other ESFs to verify needs/offers for additional volunteer support and communicate needs to the Volunteer Center for Anne Arundel County or VMC. 5. In conjunction with the Volunteer Center for Anne Arundel County, encourage agencies and NGOs anticipating a need for spontaneous volunteers in the event of a disaster to register with the Volunteer Center for Anne Arundel County (after a disaster, requests for volunteers will only be accepted from registered agencies and NGOs). 6. Through the Citizens Affairs section chief, approve donations management priorities, decisions, and assignments of resources pertaining to donated goods and volunteers. 7. Determine the need for and direct activation of facilities (in conjunction with Central Services). 8. Coordinate through Recreation and Parks and Central Services to identify additional county-owned facilities that could serve as VMC sites. 9. Establish and support communication channels with VMCs either through the use of telephone, fax, , HAM radio or 800 mhz radio. 10. When all communications are inoperable, provide Radio Amateur Communications Emergency Services (RACES) to the work sites as resources permit. 11. Coordinate with Maryland Emergency Management Agency and the Governor s Office on Service and Volunteerism. 7

353 B. Support Agencies: Provide assistance to the ESF 15- Donation & Non-Governmental Organization (NGO) Management team leader and make resources of their respective agencies/departments available for OEM. Also, track the use of their resources and share that information with the Office of Emergency Management (OEM). 1. Volunteer Center for Anne Arundel County a. General Responsibilities: 1) Work closely with the ESF 15- Donation & Non- Governmental Organization (NGO) Management team to produce clear and regular messages to the media through the EOC PIO. It will also monitor news sources for appeals to volunteers and conduct volunteer recruitment and matching of proper volunteers to tasks at hand. Public service announcement through media and internet sources will inform, advise and direct citizens regarding the parameters of the strategy. 2) Recruit, train, and assign volunteers and staff within VMC(s). 3) With the support of the OEM, train agencies and NGOs of the appropriate procedures to request spontaneous volunteers. 4) Process, track, and submit volunteer tasks for use as in-kind matching funds for Federal reimbursement. 5) Develop operations, assignments, and direct deployment in cooperation with the Incident Commander (IC) and/or the EOC Operations Section. 6) Provide representation to the Anne Arundel County EOC. 7) The Volunteer Center for Anne Arundel County EOC Representative will work with the Transportation ESF 1- Transportation team to arrange safe transport of spontaneous volunteers as needed to affected and/or service areas. 8) Establish a liaison with ESF Teams 5, 6 and 7 to facilitate the sharing of logistics and sheltering needs. 9) Collect, compile, and report information and data. b. Operational Responsibilities of the Executive Director of the Volunteer Center for Anne Arundel County or his/her designee: 1) Maintains limited supplies needed to activate a VMC. 2) Identifies potential sites to serve as VMCs along with OEM. 3) At the request of OEM following a declared disaster, manages VMC(s) to coordinate the registration and the referral process of spontaneous volunteers to request registered agencies and NGOs. 4) Assumes liability for volunteers and Volunteer Center for Anne Arundel County staff working in the VMC(s). The Volunteer Center for Anne Arundel County shall not be liable or responsible for volunteers referred to agencies or NGOs. 5) Collects general information from spontaneous volunteers arriving at the VMC to determine time availability, general interests and location preferences. 6) Fields requests for volunteers, submitted by registered agencies and NGOs. VMC personnel may reserve the right to decline requests for volunteers should there be a question of supervision, safety, or other concerns. 8

354 7) Makes volunteer referrals to requesting registered agencies and NGOs. Volunteers, agencies and NGOs are not obligated to accept any referral. 8) Coordinates with the Citizens Affairs Section Chief and ESF 15 Support Agencies regarding volunteer staffing needs and priorities for meeting them. 9) Maintains accurate records of all VMC activity. 10) The office of the Executive Director of the Volunteer Center for Anne Arundel County will prepare a draft After Action Report (AAR) on VMC activities during a disaster response within 30 days of the end the emergency situation for which ESF- 15 Donation & Non-Governmental Organization (NGO) Management was activated. 11) The Executive Director of the Volunteer Center for Anne Arundel County will task personnel with documenting each significant incident they addressed for the After Action Report and potential financial reimbursement. 2. Central Services a. Central Services will oversee the coordination of all donated goods. b. During an emergency, coordinates with ESF 7- Logistical Management and Resource Management to monitor potential personnel logistics shortages in the County and advises the Director of Emergency Management on the need for action. c. Facilities Management Responsible for all Administrative Buildings, and potential work sites for the volunteers including libraries, Police and Fire Stations, Senior Centers, and Health Centers throughout the County. d. Identifies sites and coordinates set-up for donations collections and distribution, as well as performs other donations management functions. e. Makes pertinent requests for goods based on needs and establishes priorities for their distribution. f. Maintains generators that can be relocated to the necessary collection sites. g. Maintains a current inventory of all donated goods. 3. Office of Information Technology (OIT) a. Coordinating agency for all voice, video and data communications resources, develops operations assignments, and directs deployment in cooperation with team members. This includes: 1) Coordinating the restoration and/or re-routing of existing County government voice, video and data communications and the provisioning of new telecommunication and Enterprise Systems. 2) Coordinating with voice, video and data communications providers and prioritizing requirements when providers are unable to satisfy all our requirements. 3) Establishing and providing communications and data processing at an Incident Command Post, as necessary. b. Assesses status of Anne Arundel County voice, video and data communications technology and infrastructure, as well as keeps abreast of County technological developments. c. Maintains voice, video and data communications technology infrastructure to allow for communications via land lines and transmission of data between County agencies (across networks and the internet). 9

355 4. Constituent and Community Services a. The Office of Community and Constituent Services provides the direct link between the County Executive and the citizens of Anne Arundel County. b. Community and Constituent Services will serve as an extra resource for OEM to solicit in the case of an emergency. c. The link between the County Executive and the County citizens is primarily electronic ( ) and call-down lists. 5. Office of Finance a. Assists in the development of procedures needed to account for expenditures and activities for possible reimbursement. 1) Examples: a) Housing b) Feeding c) Transportation of volunteers 6. Department of Health (DOH) a. Works with the State Department of Health and Mental Hygiene (DHMH) to activate the Professional Volunteer Corps for public health and medical volunteers. b. Assures proper food storage, preparation, and service of food donations according to Anne Arundel County Health codes. 7. Public Information Office (PIO) a. Coordinates with the VMC to prepare and issue complete and timely emergency public information concerning volunteer and donations needs and the location of any donation collection sites. b. Coordinates the issuance of all emergency public information releases with appropriate federal, state, and local officials. c. Works closely with the ESF 15- Donation & Non-Governmental Organization (NGO) Management team to produce clear and regular messages to the media through the EOC PIO. He or she will also monitor news sources for appeals to volunteers and put out message requests for volunteers as necessary. d. Public service announcements through media and internet sources will inform, advise and direct citizens regarding the parameters of the strategy of volunteers and donations. e. Provides a thorough informational campaign to prevent unneeded donations. 8. Police Department a. Provides security and law enforcement for collection and distribution sites, where applicable. b. Provides traffic control during movement to/from collection and distribution sites, where applicable. c. Provide escorts to safeguard donations for distribution, as needed. 9. Fire Department a. Surveys VMC s, collection and distribution sites for fire and life safety, as needed. 10. Department of Social Services (DSS) a. Indicates to the EOC where DSS needs volunteers to assist with shelter work or reception centers. b. Provides disaster relief services and utilizes the donations, if available, for those in need. c. Collects and analyzes social services information provided by the responders/volunteers involved in the response effort. This information can be utilized to formulate a strategy for the current community needs. 10

356 11. American Red Cross of Central Maryland a. Coordinates meals for both victims and workers. b. May support emergency first aid services at Red Cross-staffed mass care shelters. c. Coordinates with private and government officials to solve unmet needs and reconciles any problems at mass care shelters. d. Provides continuous representation at the County EOC, when activated. e. Coordinates activities with OEM, the Volunteer Center for Anne Arundel County and other NGOs (including faith-based disaster relief organizations) that can offer volunteer services or donations. IV. Plan Development and Maintenance A. The Director of Emergency Management will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate and the updating of all changes through the Director of Emergency Management. B. Ensure primary and support agency representatives to the EOC will be familiar with their responsibilities and act accordingly if the EOC is activated. C. Post Incident Review: Review this plan in accordance with findings of any postincident review report or After Action Report. D. The ESF 15- Donation & Non-Governmental Organization (NGO) Management team will annually participate in training and exercise programs that validate this ESF and supporting SOPs. The group or individual in charge of the exercises will submit suggestions for plan changes to the Director of Emergency Management in their After Action Report (AAR). E. This ESF will be reviewed by the Primary and Support agencies listed above on a yearly basis and will be submitted to the Emergency Management Director of the Anne Arundel County OEM using the Change Submission Form provided in the Basic Plan. 11

357 ESF 15 Support Annex #1: Volunteers Prepare and Respond Flyer Volunteers Prepare and Respond Join and train with local disaster preparedness, response and recovery agencies before disaster strikes. PREPARING FOR A DISASTER CAN Reduce panic and confusion Decrease damage and injury Lessen response and recovery time Facilitate community resiliency The Volunteer Center for Anne Arundel County can help: BEFORE A DISASTER: Provide information on disaster preparedness, response and recovery agencies Refer individuals and groups to disaster preparedness, response and recovery agencies Identify training opportunities AFTER A DISASTER: Establish Volunteer Mobilization Centers to act as reception and referral centers for spontaneous and unaffiliated volunteers Utilize volunteers in ways that compliment response and recovery efforts for increased effectiveness If you are interested in learning more about Disaster Volunteer Opportunities, please call the Volunteer Center for Anne Arundel County for Ann Arundel County at or [email protected]. The Volunteer Center for Anne Arundel County 2666 Riva Rd. Ste. 130 Annapolis, MD

358 ESF 15 Support Annex #2: VMC Operations Manual To view the VMC Operations Manual, contact Executive Director of the Volunteer Center for Anne Arundel County at , 2666 Riva Rd. Ste. 130, Annapolis, MD

359 ESF 15 Support Annex #3: National Volunteer & Donations Management Strategy This is referenced from: Volunteer and Donations Management: Informational Overview, FEMA available at: AND DONATIONS MANAGEMENT 1. Donations Activities May Begin Before a Disaster Declaration: Donations and volunteers may flow into a disaster area immediately after a disaster. It is imperative that efforts are made to coordinate these early efforts to prevent difficult problems and misunderstandings later. Donations planning, coordination, and management are necessary to avoid the chaos, waste of time, and effort that large shipments of undesignated goods can cause. This is also necessary toward addressing spontaneous, unaffiliated volunteers who often arrive on-site at a disaster ready to help. Because they are not associated with any part of the existing emergency management response system, their offers of help are often underutilized and even problematic to professional responders. 2. Donations Management Should Address Undesignated Goods and Spontaneous Volunteers: State and Federal donations management concerns and efforts are the unsolicited or undesignated goods and spontaneous or convergent volunteers. Designated goods and services are not addressed by the national strategy; they are managed by voluntary agencies, as designated goods are part of a voluntary organization s supply line and designated volunteers are affiliated with an organization. Spontaneous volunteer efforts should be carefully monitored to ensure there are no health or safety issues associated with the volunteer services. 3. Shipment of Designated Goods May Be Affected by State Policies: During a catastrophic disaster, the State may set policies that affect the transportation of all vehicles including shipments of designated donated goods. These policies should facilitate, and not interfere with, the shipment of designated goods. 4. State and Local Governments are in Charge of Donations Operations: The government should address critical issues, such as what procedures should be established at weigh stations, toll booths, and other points of entry. The government also should address developing and disseminating a message to the public regarding donated goods and volunteer services. 5. Federal Government and National Voluntary Organizations Active in Disaster (NVOAD) Have Support Roles: NVOAD is a coalition of disaster relief agencies in the United States founded in 1969 after Hurricane Camille. Its mission is to foster cooperation, coordination, collaboration, and communication among voluntary agencies. It provides guidance to Voluntary Organizations Active in Disaster (VOAD), a State-level collation of disaster relief agencies. The NVOAD works together with FEMA in a supporting role to State and local governments and State VOADs. 6. State Should Make Full Use of Existing Voluntary Agency Capabilities: State and local donations management personnel should be very familiar with the strengths and interests of the voluntary agencies in their area. Disaster voluntary agencies, community-based organizations, and other non-governmental organizations have a wide variety of abilities that can be used during a disaster. Experienced voluntary agencies are often the best judges of what donated goods and volunteer services may be needed in the disaster area. Voluntary agencies are very concerned with making full use of potential donated goods and services and in developing a good rapport with donors, in case of future disasters. 7. Use a Flexible Strategy: Flexibility must always be used in disaster operations. There is no single correct way to manage unsolicited goods and spontaneous volunteers for all disasters. The approach taken will depend on the size of the disaster and the kinds of needs in the affected 14

360 community. Other factors determining the appropriate approach will depend on the types of working relationships and agreements that are made between government emergency management personnel and voluntary agencies prior to a disaster. 8. Use a Team Approach: While the government is responsible for certain critical issues, the leading voluntary agency representatives are actively involved in day to day operations. 9. Cash Donations to Voluntary Agencies are Preferred: Cash donations to the voluntary agencies experienced in disaster relief help the agencies purchase precisely what the affected community needs, such as food items for the food bank. Cash donations to voluntary agencies help the local economy affected by the disaster because the money is spent in the local area. Cash donations also eliminate the difficult transportation and logistics requirements necessary for donation of goods. 10. Information Management is Essential: During a large-scale or catastrophic disaster, several thousand calls to a phone bank (hotline) can be anticipated. A phone bank is the backbone of a successful donations management operation. The public should know where to call to discuss and coordinate their offers before they collect and send goods and volunteers into the disaster area. A volunteer and donations phone bank must be adequately staffed to give the caller accurate and timely information about the need for donations of goods and volunteers. 15

361 Emergency Support Function #16 Animal Protection Primary Agency: Animal Control Support Agencies: American Red Cross- Central Maryland Chapter Anne Arundel County Public Schools (AACPS) Health, Department of (DOH) Maryland of Agriculture Police Department Public Information Office (PIO) Public Works, Department of (DPW) Recreation and Parks Sheriff s Department Social Services, Department of (DSS) Volunteer Center for Anne Arundel County I. Introduction A. Purpose 1. To provide immediate care and control of animals during disaster situations by minimizing animal suffering and human anguish by providing and facilitating temporary shelter for domestic animals during disasters. 2. To establish a program that ensures the care and sheltering needs of domestic pets and livestock following an animal health emergency. 3. To provide guidance and assignment of responsibility for animal protection issues before, during, and after an actual or potential emergency situation. 4. To preserve and maintain economic resources and to protect livestock and domesticated animals from disease, a natural disaster, or an act of terrorism. 5. To assist pet owners with the provision of humane care and treatment to their companion animals while they are located at a Companion Animal Shelter (CAS). B. Scope 1. Animal protection includes, but is not limited to, the following: a. Providing for the protection, sheltering, documentation, disposition, and care of animals during disasters and emergencies. b. Educating pet owners and the farming community about emergency preparedness, disseminating guidance to animal owners, and coordinating animal medical and shelter arrangements. 2. Potential operations include, but are not limited to, the following: a. Rescuing stray/abandoned animals. b. Tracking occupancies at boarding facilities. c. Coordinating the emergency provision of essential medical supplies and drugs. d. Organizing the participation of animal relief organizations in response and recovery operations. e. Establishing temporary shelters. f. Ensuring the availability of adequate supplies of food at boarding facilities and temporary shelters. 1

362 g. Coordinating with appropriate agencies for grief counseling to victims whose animals are lost, injured, or killed. C. Situation and Assumptions 1. Situation a. Anne Arundel County is vulnerable to both man-made and natural disasters which have the potential for mass animal casualties, as well as health dangers including disease. b. A significant disaster event may cause injuries to a considerable number of animals, produce physical or biological health issues throughout the affected area, and create a widespread need for medical care and sheltering of animals. c. Animal owners have the basic responsibility for care and protection of their animals, including during an emergency situation. Individuals with pets are encouraged to bring specific items to care for the needs of their animals, such as leashes, carriers/enclosures, muzzles, food feeding dishes and medications to Companion Animal Shelters (CAS). d. The human-animal bond can be a unique and powerful force in decisionmaking, especially when deciding when and if to evacuate from a potentially risky situation. e. The Office of Emergency Management (shelter host) is responsible for opening CAS and other shelters. However, DSS and/or American Red Cross are tasked with managing shelters, including CAS. f. Pet friendly shelters have to be open with little advanced notice. g. Prior to or during an emergency or disaster event, people in harm s way may be asked to, or required to, protect themselves by evacuating from an area of higher risk to an area of relative safety. Companions and other animals living with these threatened individuals will be placed in the same circumstances and will need to be evacuated. h. Persons with their own transportation out of the risk area who have their own vehicles should take their animals with them. 2. Assumptions a. The term CAS will be utilized in place of pet friendly shelters and will be used to shelter domestic animals. b. Owners of farm animals will receive instructions from OEM in reference to proactive steps to be taken by owners to shelter their farm animals and/or addressing feed issues. c. For the purposes of this ESF, livestock shall be cattle, sheep, hogs, goats, horses, or poultry. d. For the purposes of this ESF, companion animals are defined and limited to only include: dogs, cats, birds and pocket pets (such as rodents. Pocket pets are defined and limited to only include; hamsters, gerbils, mice and ferrets. e. For the purpose of this ESF, the term service animal refers to any guide dog or other animal individually trained to provide assistance to an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items. f. Many individuals who have their own transportation to evacuate a risk area will take along their companion animals, but will not seek public shelter. Instead, they will attempt to obtain private lodging for themselves and their companion animals (e.g. at pet-friendly hotel). g. Accredited veterinarians will immediately report any reportable disease to the State Veterinarian s Office. Any Foreign Animal Disease (FAD) or parasite will also be reported. 2

363 h. The sheltering and protection of animals is the responsibility of their owner. As needed, Anne Arundel County will support the temporary sheltering of companion animals affected by an emergency. i. Many people are reluctant to leave their pets. When unable to take their pets, many people may choose to stay in an unsafe location. This is particularly true of the elderly. j. People will frequently try to reenter an area to retrieve animals before it is advisable for them to return to the evacuated area. k. Some people will abandon their pets during a disaster. This includes unscheduled drop-offs at animal facilities. This type of behavior could put people, pets, animals, and emergency responders in a precarious position. l. Decontamination of livestock may be needed in a chemical or biological event. m. Evacuation of animals must occur in advance of a disaster if time permits. n. Agencies such as the ARC or missions assigned through Voluntary Organizations Active in Disaster (VOAD) and the Companion Animal Rescue Team (CART) play a very significant role in disaster response. o. The County Animal Response Teams (CART), along with the other volunteer groups and emergency individuals will assist with the provision of animal services to supplement established organizations if necessary. p. The following are the relevant primary roles for Companion Animal Shelters (CAS) in Anne Arundel County: 1) Shelter Manager: The individual in charge of the entire shelter, human and animal sections. 2) Companion Animal Shelter Manager (CAS Manager): Person in charge of only the companion animal section. 3) Companion Animal Shelter Coordinator (CAS Coordinator): The supervisor at Animal Control overseeing the total Animal Control missions, including companion animal shelters and operational animal rescues. 4) Animal Control Commander: Position within the Anne Arundel County Police Department. 5) Animal Control EOC Representative: Reports to the EOC during an activation and coordinates requests from Animal Control. II. Concept of Operations A. General: Three major categories exist; 1. Foreign Animal Disease (FAD): The introduction of FAD could be accidental or intentional. 2. Disasters such as a flood, tornado, wildfire, drought, blizzard or heat. 3. Disasters caused by the intentional or accidental spillage/leakage of hazardous materials. B. Preparedness Phase: 1. Coordinate with the ESF 7-Logistics Management and Resource Support team to maintain a current inventory of animal control resources including facilities, equipment, supplies and personnel. 2. Identify qualified representatives to staff Animal Control positions in the EOC. The EOC representative is the Animal Control EOC Representative will: a. Deal with all incoming EOC messages concerning animal rescue and care. b. Coordinate with the Animal Control Commander, the Shelter Manager and the Director of Emergency Management. 3

364 c. Relay all information and requests received to the appropriate individual(s) in Citizens Affairs section of the EOC. 3. Maintain personnel and equipment in a state of appropriate readiness so personnel are ready to mobilize and stage resources at various locations. C. Response Phase 1. Requests will be prioritized and resources will be allocated and deployed for mission assignments. 2. During a disaster, local resources will be used first, and when those are depleted or additional resources are necessary, mutual aid that incorporates pet food, equipment, supplies, and assistance from veterinary professionals will be requested first from the State and then from the Federal government. 3. Appropriate State agencies (MEMA and the Maryland Department of Agriculture) will be notified when this ESF is activated. 4. Local media should receive appropriate notification and information to publicize the program. The County s PIO will be the focal point for the release of media information. 5. Notify the OEM PIO to disseminate evacuation and shelter information through appropriate media outlets. 6. The Animal Control EOC Representative will report to the EOC to deal with incoming EOC messages regarding animal rescue and care and to relay information and requests received to the appropriate individuals in the EOC. 7. Confirm the availability of potential animal shelter sites. The Companion Animal Shelter (CAS) Coordinator will consult with the Director of Emergency Management to decide on the appropriate location and number of Companion Animal Shelters to be opened. 8. Upon being notified of the need for a CAS, the CAS Coordinator will contact the building representative to ensure that appropriate areas of the facility are available and unlocked. The CAS Coordinator will also promptly notify the CAS Team to respond to the shelter and begin setting up operations. 9. OEM will notify the CAS Coordinator, who will activate the CAS Team to respond to the shelter and begin setting up operations. It is the responsibility of the CAS Coordinator to arrange for the CAS equipment trailer to be promptly delivered to the shelter. 10. The CAS Manager, with the CAS Team, will be responsible for setting up CAS operations. The CAS Manager will have final authority regarding accepting, denying, or terminating shelter to any companion animal. 11. Service animals will not be registered and will remain with their owners within the human shelter. For additional information regarding shelter operations, see Support Annex #2 of this ESF. 12. The County shelters are: a. Annapolis High School. b. Southern High School. c. Meade High School. d. Northeast High School. 13. Identify livestock that may need to be evacuated. Contact the owner/custodians of these animals and advise them of the steps they need to take in preparation (such as moving to a higher ground, evacuating to a different location, moving inside, etc.) 14. Keep records of disaster related expenses (includes hours worked by staff and volunteers). 15. Activation of Companion Animal Shelters in Anne Arundel County: a. The Anne Arundel County Pet Friendly Shelter Disaster Services will be activated at the request of the Director of Emergency Management. All requests will be based on the actual need for pet shelter services and will also be evaluated by the Shelter Manager. 4

365 b. The OEM Director, or designee, will notify the CAS Coordinator that an event has occurred that requires the opening of a human shelter and as a result, a shelter is required for animals. c. The CAS Coordinator will then begin notifications of CAS Team and advise them of the shelter location. Shelter volunteers will be notified by the CAS Coordinator. If telephone service is disrupted, shelter volunteers will be notified through the media if possible. d. Volunteers assigned to Logistical Support will pick up and deliver set up supplies to the assigned shelters. e. The shelter will be set up and when staffed, begin to allow animals. 16. Shelter Set-Up: a. Pre-inspection and documentation of facility area prior to set-up. b. The proper set up of the shelter area is critical to the overall success and welfare of the animals. Safety for the public, responders, animals and volunteers is of primary concern. c. The CAS Manager is the administrator for the CAS. It is critical that the CAS Manager keeps the CAS Coordinator briefed on the number of animals housed within the shelter. d. The CAS Manager is responsible for determining if an animal must be removed from the shelter for aggression or for medical care, if possible. 17. Goals for the CAS Manager: Getting the Shelter area set up and ready to accept animals is the primary focus of the Shelter Manager. The following short term goals for the Shelter Manager are: a. Pre-inspection and documentation of facility area prior to set-up. b. Coordinating the set up of the shelter area by following a pre-established floor plan. Plastic will be placed under all crating areas and along the walls. c. Securing volunteers for the following positions: 1) Registration Staff. 2) Pet Area Management Staff (Volunteers). 3) Pet Health Services Team. 4) Volunteer Manager. 5) Liaison with the Human Shelter Area. 6) Material Support Staff Delivery of equipment needed for the shelter. d. Setting up tables and posting signs for registration. 18. Shelter Rules a. The Anne Arundel County CAS located within a school will typically be placed in a portion of a shelter that also houses humans. The guiding principle in this plan believes that if owners are allowed to bring their small pets with them to a shelter, they will evacuate to this safe location. b. As such, owners will be allowed to enter the shelter area to care for their pets. The following rules apply to animals entering the shelter: 1) All animals will remain in a separate area of the shelter facility apart from the human population. 2) Pet owners will be responsible for the care of their animals to include providing the basic care needs, i.e. food and water. Clean up materials will be available through the CAS Team. 3) Access to the shelter area will be limited to those named on the registration form and providing proper identification. A gatekeeper will be present to screen individuals not named on the registration form and providing proper identification. 4) A relief area will be set up for use. Clean-up materials will be supplied and utilized by pet owners. 5

366 5) Access to the shelter area by owners for animal care (such as walking) will be at designated times only. This is to limit barking and stress on other CAS residents. At other times, access to the shelter area is limited to staff only. 6) Animals shall be removed if possible from the shelter area to an authorized animal hospital by the owner, if the staff determines that the animal is ill, injured, has an infectious disease. 7) If the animal is determined to be aggressive per the CAS Manager, then the owner will be responsible for locating another refuge for their pet. Otherwise, Animal Control may remove the aggressive animal to an Animal Control facility. D. Recovery 1. The CAS will remain in operation as long as the co-located human shelter remains open to the public. 2. Animals will be released to their owners upon presentation of proper identification. All owners will sign a release form upon picking up their pet. 3. As animals are released from the Shelter, the area will be cleaned and disinfected by the pet owner. All materials will be removed from the area and the location will be restored to its original condition. Any damages will be documented and reported to the CAS manager and facility manager which will be forwarded to the CAS coordinator. 4. A comprehensive list will be made of supplies that are needed to restock the shelter and forwarded to the CAS coordinator and Animal Control Commander. 5. Anne Arundel County Animal Control will participate in recovery operations as they relate to animal rescue, animal housing, reuniting citizens with their animals, and overall Anne Arundel County recovery efforts. These efforts shall include: a. Continue to provide emergency animal care services as long as required. b. Continue efforts to reunite lost or displaced pets with their owners. c. Continue to assist in the disposal of animal carcasses. d. Continue to provide emergency animal protection services as long as required. 6. Grief counseling will be available from the Mobile Crisis Team and/or the Department of Health and other private entities for individuals traumatized by the loss, injury, or death of an animal. III. Organization and Assignment of Responsibilities A. Primary: Animal Control 1. Maintain responsibility for developing plans and procedures with the ESF 16- Animal Protection team, coordinate with the OEM, Department of Agriculture and DSS to provide shelter and care to an indeterminate number of companion animals and livestock during natural and man-made disasters. 2. Develop recommendations regarding where and when emergency Companion Animal Shelters (CAS) should be established. 3. Coordinate training and disseminate common shelter operating guidelines to volunteer organization s assisting with shelters. 4. Appoint Animal Control EOC Representatives. Animal rescue and care requests should be coordinated with Animal Control EOC Rep. 5. Identify local resources for veterinary services, animal medical supplies and vaccines. 6. Maintain stockpile of resources including animal leashes, food, cages, crates, bowls and flea sprays and/or identify local supplies for such items. 7. If necessary, request aid from the state Department of Agriculture, CART, and SART when dealing with livestock rescue and control. 6

367 8. As part of the CAS registration process, ask pet owners of any medical conditions or injuries of their animal(s). If the animal requires veterinary attention, Animal Control will take it to the emergency vet clinic in Annapolis. 9. Conduct thorough search and rescue operations throughout the affected areas for lost, misplaced, abandoned, and/or injured companion and farm animals. Request assistance from various volunteer groups for this function as needed. 10. Transport animals from the evacuation area(s) as needed. 11. Document, collect, consolidate, and report disaster related expenses to the EOC, to include staffing and work hours, costs for CAS operations, veterinary supplies, associated personnel support costs, and any related expenses. 12. Facilitate the circulation of vital information with specific relevance to animal owners in the community during all stages of the incident. 13. Provide CAS information prior to an emergency event via the Animal Control PIO. This should be done throughout the year at most public events. 14. Provide area(s) and/or means of disposal for dead and diseased livestock and animals, coordinating with Recreation and Parks and the Department of Public Works. 15. Provide area(s) and means for solid waste at the CAS site. B. Support Agencies: 1. Department of Public Works (DPW) a. Provide assistance with traffic control to support evacuation and sheltering operations. b. Assist in quarantine with road barricade and signage. c. Provide trucks and trailers to transport carcasses from CAS and field operations to a disposal area. 2. Department of Health (DOH) a. Coordinate to diagnose, prevent and control zoonotic diseases (such as rabies) and other animal-related conditions of public health significance. b. Identify with Recreation and Parks possible burial sites or locations where animal remains can be properly disposed within the jurisdiction pre-incident. c. Provide support for mental health counseling for companion animal owners and animal care providers. 3. Police Department a. Coordinate security and law enforcement during CAS and animal search and rescue operations. b. Assist in implementation of traffic control measures. c. The Animal Control Commander of the Anne Arundel County Police Department will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate and updating of all changes through the Director of Emergency Management. d. The Animal Control Commander is also responsible for the training and readiness of the CAS Team and equipment. 4. Sheriff s Office a. Provide or ensure that there is security and law enforcement at shelters (including CASs). 5. Department of Social Services (DSS) a. As the lead agency for Sheltering, DSS will coordinate with Animal Control in the operation of CASs. b. Upon the activation of ESF 6 - Sheltering and Mass Care, assist with the opening and staffing of all emergency shelters, including CASs. 7

368 6. American Red Cross of Central Maryland a. Upon the activation of ESF 6 - Sheltering and Mass Care, assist with the opening and staffing of all emergency sheltering including those with Companion Animal Sheltering. Animal Control will be solely responsible for the CAS operations within the shelters. b. Coordinate with Animal Control to allow for animal sheltering within Anne Arundel County hosted Companion Animal Shelters. 7. Public Information Office (PIO) a. Disseminate companion animal evacuation and sheltering information through the EOC. b. Provide information to the public on the locations of Companion Animal Shelter (CAS) operating policies, and other animal-related matters before and during the recovery period of an emergency. c. Provide public information on closure of shelters and the return of evacuees to their homes. 8. Recreation and Parks a. Identify with the Department of Health possible temporary burial sites or locations where animal remains can be properly disposed within the jurisdiction. 9. Anne Arundel Public Schools (AACPS) a. Conduct and document with the CAS Manager a Before and After Facility Report. b. Ensure public access to the CAS and that all Fire Marshal life safety codes are followed such as no chains on doors, no locked exists, aisles wide enough to provide for passage of wheel chairs, etc. c. Continually coordinate with the CAS Manager and the Shelter Manager to assess maintenance issues at the facility. 10. Volunteer Center for Anne Arundel County a. Potential source of volunteers to assist with the CAS. 11. Maryland Department of Agriculture a. Assist Anne Arundel County Animal Control, OEM, and designated PIO in giving advice and assistance with live stock. IV. Plan Development and Maintenance A. The Animal Control Commander of the Anne Arundel County Police Department will be responsible for maintaining the contents of this Emergency Support Function by ensuring that its contents are current and accurate and the updating of all changes through the Director of Emergency Management. B. Ensure primary and Support agency representatives to the EOC will be familiar with their responsibilities and act accordingly if the EOC is activated. C. After Action Report: Review this plan in accordance with findings of any post-incident or training exercise. D. Perform exercises to ensure that Animal Control personnel and the ESF 16- Animal Protection team can respond adequately to emergencies and indicate areas of improvement for the plan. The group or individual in charge of the exercises will submit suggestions for plan changes to the Animal Control Commander in their After Action Report. E. This ESF will be reviewed by the Primary and Support agencies listed above on a yearly basis and will be submitted to the Director of Emergency Management using the Change Submission Form provided in the Base Plan. 8

369 V. References A. Anne Arundel County, Companion Animal Sheltering Plan, Anne Arundel County Office of Emergency Management. B. Maryland Department of Agriculture, Model Plan Template for Companion Animal Evacuation and Sheltering for Counties in the State of Maryland C. Baltimore County Emergency Operations Plan, Appendix 2 Animal Emergency Plan D. Howard County Emergency Operations Plan, ESF 16- Animal Protection E. Wicomico County Emergency Operations Plan, ESF 16- Animal Protection/Sheltering F. Anne Arundel County Emergency Management, Agriculture Annex B G. Carroll County Emergency Operations Plan, ESF 16- Animal Protection H. State of Maryland Emergency Operations Plan, ESF 16- Animal Protection 9

370 ESF 16 Support Annex #1: Companion Animal Shelter Organizational Chart 10

371 ESF 16 Support Annex #2: Anne Arundel County Companion Animal Shelter Plan 11

372 TABLE OF CONTENTS I. INTRODUCTION 1 II. III. PURPOSE.1 PARTICIPATING AGENCIES, ASSOCIATIONS AND PRIVATE VENDORS...1 IV. ASSUMPTIONS..2 V. CONCEPT OF OPERATIONS....3 VI. VII. VIII. IX. SITE INSPECTIONS...3 STAFFING / VOLUNTEERS...3 ACTIVATION / NOTIFICATION SETTING UP OPERATIONS....4 X. REGISTRATION.4 XI. XII. XIII. XIV. XV. XVI. OPERATIONS RELEASE TO OWNERS....6 DEMOBILIZATION PUBLIC AWARENESS..7 PLAN MAINTENANCE / EXERCISE... 7 APPENDICES TABLE OF CONTENTS.8

373 I. INTRODUCTION Anne Arundel County Government understands the importance of the bond between our residents and their pets. Recent nationwide experiences associated with natural disasters have proven that this bond between owner and pet is strong. Often when faced with evacuating their home at the expense of leaving their pet(s) behind many owners elected not to evacuate. This often led to injury and sometimes death. This plan has been developed to outline the operation of a companion animal shelter (CAS). It is an adaption created through investigating other state and local pet sheltering programs and examining best practices associated with those operations. The plan has been developed in a manner to ensure these policies and practices are effective, and compliment existing emergency response plans that also address the needs of Anne Arundel County residents. II. PURPOSE To assist pet owners provide humane care and treatment to their companion animals while they are co-located at an authorized shelter that is also approved as a CAS. III. PARTICIPATING AGENCIES, ASSOCIATIONS and PRIVATE VENDORS Anne Arundel County Executive s Office (CEO) Anne Arundel County Police Department, Animal Control Section (AC) LEAD AGENCY Anne Arundel County Police Department, Public Information Office (PIO) Anne Arundel County Office of Emergency Management (OEM) Anne Arundel County Board of Education (BOE) Anne Arundel County Department of Social Services (DSS) Anne Arundel County Department of Health (DOH) Anne Arundel County Office of Volunteerism Maryland State Animal Response Team (SART) Maryland Veterinary Medical Association (MVMA) Anne Arundel County Society for the Prevention of Cruelty to Animals (SPCA) American Red Cross (ARC) Pet Co. Pet Smart 13

374 IV. ASSUMPTIONS This plan outlines the concept for sheltering companion animals. Additionally, it provides the framework required for CAS activation, deployment, operations, and de-activation. Detailed instructions, policies and procedures in support of this plan are contained in the CAS Manual. This plan specifically covers CAS related issues, and does not address other ESF 16- Animal Protection related issues. The assumptions that describe the CAS relevant primary roles of the partnering agencies are listed. CEO Anne Arundel County government is committed to providing emergency services to residents of Anne Arundel County. AC Is the Lead Agency for operations connected to the temporary sheltering, and limited care of companion animals prior to, during and following an emergency or disaster. PIO Is the primary point of contact for all media contact during an emergency or disaster. Prepares and distributes public information regarding public awareness campaigns. OEM Assess the need for and, requests, authorizes and coordinates local, state, and federal resources during response and recovery efforts following an emergency or disaster. Coordinates, prepares and delivers training and exercises that are designed to improve preparedness, and identify weaknesses. BOE Provides facilities to be used as shelters, some of which are designated, as having the option of being used as co-located companion animal shelters. DSS - Provides assistance in staffing and operating approved county shelters following an emergency or disaster. DOH Provides nursing and mental health care as needed at approved county shelters following an emergency or disaster. Office of Volunteerism- To receive, document, classify and assign volunteers to positions for which they are qualified to support. SART - Through a private-public partnership, MDSART serves as a unifying network of organizations, businesses, federal/state government agencies, and individuals who support the need to provide prevention, preparedness, emergency response, and animal recovery. MVMA Potential human resources from the Association s membership, which includes licensed Veterinarians and certified Veterinarian Technicians. SPCA - In cases of natural and man-made disasters, the Disaster Readiness Volunteers is a program that serves as a contact database, allowing shelters near the disaster area to efficiently contact and dispatch volunteers. ARC Performs inspections of facilities to assess their potential for being used as a shelter. Provides assistance to local jurisdictions for shelter operations. 14

375 Pet Co. Is a private business that provides services and resources to the public related to companion animals. Pet Smart - Is a private business that provides services and resources to the public related to companion animals. V. CONCEPT OF OPERATIONS The sheltering and protection of animals is the responsibility of their owner. As needed, Anne Arundel County will support the temporary sheltering of companion animals affected by an emergency. This will be done only in conjunction with, and in support of residents who are temporarily displaced from their homes, and are also being sheltered in a county authorized shelter. VI. SITE INSPECTIONS It will be the responsibility of the OEM, ARC, and BOE to inspect, approve and obtain the appropriate level of permission to use a facility as an approved shelter. Not all shelters will be approved as a CAS. It will be the responsibility of the AC to inspect a shelter, and approve it as a CAS. It will be the responsibility, of the OEM, and AC to obtain permission from the facility tenet, operator, owner, or principal party for approval to utilize the approved shelter as a CAS. VII. STAFFING / VOLUNTEERS Based on the nature and scope of the event that triggers sheltering operations, it will be the responsibility of the Director of Emergency Management to assess the need, and to what extent CAS operations will be required. Associated with that decision, will be a determination by AC on staffing requirements. It will be the responsibility of the AC, Office of Volunteerism, and OEM, to identify, recruit, train, notify, deploy and support adequate staffing for the CAS. Typically, personnel from AC and employees from other county agencies would staff these positions. Volunteers from the public may also be utilized. Additionally, this plan has provisions that would allow volunteers to be recruited, from the residents occupying the shelter. The duties associated with these volunteers would be for no risk operational positions. VIII. ACTIVATION / NOTIFICATIONS Following a triggering incident, the Director of Emergency Management has the authority to request a shelter(s) to be opened to house residents displaced from their home. When this occurs the CAS Coordinator will be notified of the incident, and the subsequent need to open a CAS. The Director of Emergency Management, with input from the CAS Coordinator will decide on the appropriate location and number of CASs to be opened. Upon being notified of the need for a CAS, the CAS Coordinator will contact the building representative to ensure that appropriate areas of the facility are available and unlocked. The Coordinator will also promptly notify the CAS Manager of the request and the location of the shelter. The CAS Coordinator will notify the CAS Team to respond to the shelter and begin setting up operations. It is the responsibility of the Manager to arrange for the CAS Equipment Trailer to be promptly delivered to the shelter. 15

376 IX. SETTING UP OPERATIONS The CAS Manager, with the assistance of the CAS Team will be responsible for setting up CAS operations. All necessary equipment will be stored in the CAS Trailer(s). The organizational structure of the CAS will allow for it to expand and contract based on need, and will also comply with the National Incident Management System. See Support Annex #1 of this ESF. X. REGISTRATION For purposes of this plan, companion animals are defined and limited to only include: dogs, cats, birds, and pocket pets. Pocket pets are defined and limited to only include: hamsters, gerbils, mice, and ferrets. The CAS Manager will have final authority regarding accepting, denying, or terminating shelter to any companion animal as defined, or any other animal brought to the shelter. Service animals will not be registered, and will remain with their owners within the human shelter. Care for these animals will be the responsibility of the owner or handler. Based on the specific needs of the service animal, its owner, or the shelter community, it may be necessary to provide an alternate sheltering area within or outside of the shelter facility. Registration will be conducted and completed in a manner that allows animals to be accurately evaluated for appropriateness based on but not limited to: type (defined above), health, temperament and the ability to house (crate or cage). Additionally, the registration process will include procedures that ensure owners can be easily identified, located and ultimately reunited with the appropriate companion animal(s). In all cases the owner and animal will be registered in a manner that is redundant and clearly links owner to the pet. Only those individuals who are listed by the owners as approved care-givers will be allowed access to the companion animal. Also during registration the owner and their family will be canvassed to see if they would be interested in volunteering to assist should additional staff be needed. At registration the owners will be provided a copy of the CAS rules. They will review and sign the document which implies their understanding the rules, their promise to comply with the rules, and that failure to do so will lead to their animal being removed from the shelter. XI. OPERATIONS From the time that a shelter is opened for the care of people, a CAS will remain open regardless of where it is located until the people are relocated or the shelter is closed. During that time the CAS Manager will be responsible for all CAS operations. Safety of the animals, staff and all the residents will always remain a priority. How, what, when and to whom communication is directed is critical in managing any emergency or disaster. Having those same communication issues addressed in a sheltering operation is equally as important. It will be the responsibility of the CAS Coordinator and the CAS Manager to address these needs and to ensure a redundancy in communication systems available for the operation. The CAS Coordinator and CAS Manager will direct all media inquiries and internal press releases to the PIO. The Coordinator and Manager will promptly respond to information requests from the PIO. 16

377 All primary care for the companion animal will be the responsibility of the owner, and those the owner identified as being approved caregivers. Direct contact with a companion animal by the CAS staff will be minimal. Observed violations of the CAS rules will be documented by the CAS staff and provided to the owner and the CAS Manager. Serious or repetitive violations will lead to the companion animal being removed from the shelter. Sufficient equipment resources should exist within Anne Arundel County to shelter companion animals. However, should additional equipment resources become necessary, other CAS Equipment Trailers may be available from surrounding jurisdictions within the Baltimore Urban Area Strategic Initiative (BUASI.) In all cases where additional equipment or resources are needed, the CAS Manager will notify the CAS Coordinator, and the request will be directed to the OEM. Spontaneous public donations of products or services will not be received at the CAS. All of those donations should be directed to AC located at 411 Maxwell Frye Road, Millersville, Maryland 21108, ( ) Monetary donations in the form of checks can be made payable to the Anne Arundel County Police Foundation, and the memo area of the check should read: Casper Fund. Adequately filling supervisory and all other CAS staff positions will be critical to ensure the safe and efficient CAS operations. AC supervisors will typically be assigned the positions of CAS Coordinator, and CAS Manager. To the extent possible additional AC employees will also fill lead positions within the major organizational branches and units. The CAS Manager will be responsible for scheduling staff for each required operational period, and for ensuring staff get sufficient food/drink, proper breaks and rest periods. Ensuring adequate shelter, food/drink, medical care, sanitary conditions and security for the displaced residents and all staff workers, to include all staff associated with the CAS, is the responsibility of the Shelter Manager. However, it is the responsibility of the CAS Manager to assist the Shelter Manager by providing him/her with timely request and updates. Ensuring adequate shelter, food/drink, medical care, sanitary conditions and security for the companion animals will remain the responsibility of the CAS Manager, staff, owner and care givers. If necessary, the CAS Manager will arrange to have a Veterinarian or a Veterinarian-Technician present at the CAS during registration and available to respond to the CAS to medically assess a sheltered companion animal. However, in all cases at a minimum, the CAS will have direct contact with an on call Veterinarian, and the ability to transport a companion animal to a local veterinary medical facility. Coordinating information and updates for the EOC will be the responsibility of the CAS Manager. This information will be routed through the EOC AC representative. XII. RELEASE TO OWNERS In all cases a companion animal will only be released to its owner. At registration the owner s information / identification will be documented, and linked to his/her companion animal. Both will be similarly banded and identification confirmed using several different methods before the companion animal is released. Upon closing the shelter and CAS, all unclaimed animals will be taken to AC and the owners notified. XIII. DEMOBILIZATION An established CAS may be demobilized when the shelter is closed and all companion pets have been released to their owners. Additionally, an established CAS can be demobilized upon request by, the Director of OEM or the CAS Coordinator, but only when both concur on closing the CAS. 17

378 XIV. PUBLIC AWARENESS It will be the shared responsibility of the PIO, AC and OEM to develop, produce and distribute information to the public regarding CAS operations, and emergency preparedness for companion animals. A portion of the public awareness campaign should be directed at identifying and recruiting volunteers to staff CAS positions. Licensed veterinarians and trained employees from local veterinary services should be contacted and asked to assist in CAS operations. The PIO, or Joint Information Center (JIC) if activated, will prepare and release information to the media regarding shelter openings. They will also specify those shelters that are also providing CAS operations. XV. PLAN MAINTENANCE / EXERCISE AC shall maintain this plan and organize an annual review by the CAS Coordination Committee no later than May 10 th of each year. The CAS Coordination Committee will be comprised of the CAS POC s of the following agencies and organizations: Anne Arundel County Police Department, Animal Control Section Anne Arundel County Police Department, Public Information Office Anne Arundel County Office of Emergency Management Anne Arundel County Board of Education Anne Arundel County Department of Social Services Anne Arundel County Department of Health Anne Arundel County Office of Volunteerism Maryland State Animal Response Team Maryland Veterinary Medical Association Anne Arundel County Society for the Prevention of Cruelty to Animals American Red Cross Pet Co. Pet Smart Based on the findings of the annual CAS Coordination Committee review, and analyzing the collected data from the previous year(s), the AC shall coordinate plan revisions as necessary. Agencies internal procedures to execute their responsibilities under this plan shall be reviewed annually by the respective agencies no later than May 1 st of each year. Participating agencies are responsible for notifying AC if policies or procedures that substantively affect this plan are modified. In the event that a CAS is not activated during a calendar year, the CAS Plan will be exercised prior to July 1 st. The exercise type may be a Table Top but it must include at least one (1) Functional Drill component. It will be responsibility of the OEM to develop and conduct the exercise with the players consisting of all of the participating agencies. 18