Managing your health care benefits on myuhc.com

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1 Managing your health care benefits on myuhc.com Managing your health care benefits and communications online is easy and convenient on myuhc.com We ve made it easier for you to manage your health care benefits by providing a comprehensive resource to track your health care documents, statements and expenses all in one easy to manage place. Get organized and simplify your life by eliminating the hassle of paper clutter with the convenience of documents online at myuhc.com. Sign up for free, convenient, electronic versions of your Explanation of Benefits, Health Statements, and Claim Letters. Once you are registered for online delivery, you ll receive an notification when a new document is posted to your myuhc.com account. You can start viewing your statements online anytime. If you are already a registered member, just confirm or update your address to your existing account. Let us do it all for you online at myuhc.com with these fast and easy tools: Go to myuhc.com, login (or register if it s your first time visiting the site) Check past and current statements and claim status. Review eligibility and look up of benefits. Find a hospital or doctor, including UnitedHealth Premium designated physicians. Print a temporary ID card or request a replacement card. Compare hospitals in quality and cost at the procedure level. Chat with a nurse online in real-time. Take a health assessment and participate in Health Coaching Programs. Learn about health conditions, symptoms and the latest treatment options. Use the Personal Health Record to organize health data and receive condition specific information to organize your overall health. If you re not registered for myuhc.com, registration is easy! Go to myuhc.com, click the Register Now tab and simply follow the instructions. You can view and print your personalized documents online 7 days a week at myuhc.com. To view and print Health Statements: Go to myuhc.com, login (or register if it s your first time visiting the site) Click the View Statements link Click on the appropriate statement date link, a PDF will open and you can print To view Claims and print Explanation of Benefits:

2 5. 6. Click the Medical Claim Summary link Search or sort by Patient, Date of Service, Provider, Processed data or Status Once you find your claim, click on More Details To print the Explanation of benefits, simply click Download Explanation of Benefits (EOB) To view and print Letters: Go to myuhc.com, login (or register if it s your first time visiting the site) Click the View Claim Letters link Click on the appropriate letter a PDF will open and you can print Start receiving your communications and managing your health care benefits online today! 10 key things about Medicare Here s a review of the top 10 things you should know about Original Medicare and the types of Medicare plans available from private insurance companies If you qualify for Medicare, you can enroll in Original Medicare Parts A and B through the federal government. If you enroll in Original Medicare Parts A and B there are costs not covered. Many people enroll in a Medicare plan through a private insurance company, like UnitedHealthcare, to help with costs not covered. To get Part D prescription drug coverage, you need to enroll in a plan through a private insurance company. Medicare Advantage plans or Part C, combine Original Medicare Parts A and B. Many plans also include Medicare Part D prescription drug coverage, all in one convenient plan. It makes a difference where you live. Original Medicare Parts A and B is usually the same cost but Medicare Part D and Medicare Advantage plans vary by state and county. If you have employer coverage after you retire you may not need a Medicare plan. You still might want to enroll in Original Medicare Parts A and B. Review the plans in your area. There are different plan choices depending on your coverage and budget needs. Ask for help. You may qualify for help paying for Medicare plan costs if you re on a limited income. Be sure to enroll early. If you wait to enroll you could pay more or have fewer plan choices later. ¹ The plan you enroll in is not permanent. You have a chance to switch plans at least once a year during the Annual Enrollment Period. You may want to review your coverage needs each year. 1 If you qualify for extra help, you will not have a late-enrollment penalty (LEP). Also, if you have other prescription coverage at least as good as Medicare (also known as creditable coverage), you may not be assessed a LEP. Plans are insured or covered by UnitedHealthcare Insurance Company or one of its affiliates, a Medicare Advantage organization with a Medicare contract and a Medicare-approved Part D sponsor. ] Y0066_120126_ File & Use

3 What Is Sinusitis? Sinuses are hollow spaces behind your nose, forehead and cheeks. At times, these spaces may get swollen, blocked and even infected. This can cause you to feel pressure on your face. When this happens, you may have sinusitis. Sinusitis often starts after a cold, if the sinuses become inflamed. But, anything that causes swelling of the sinuses can lead to sinusitis. This includes allergies and exposure to cigarette smoke. Most people only get sinusitis once in a while. And, it often gets better in a week or two with treatment. Some people do experience symptoms that last up to eight weeks, or continue for months or years. This is called chronic sinusitis. You may have sinusitis if you show some or all of these symptoms for more than a week: Your head aches or you feel heaviness in your head and face, particularly first thing in the morning or when you bend forward. You have tenderness around your eyes, nose or cheekbones. You have thick, yellow-greenish post-nasal discharge, or post-nasal drainage. You have a fever. Your teeth ache, but you don t have a dental problem. You have a stuffy nose. You have a sore throat in the morning that gets better after you ve been up for a while. You have a dry cough that s worse in the morning or when you re lying down. Do you think you have sinusitis? These self-care tips can help you feel better: Drink enough fluids to stay well-hydrated, especially when taking medication. Avoid smoke and other pollutants. When in bed, use a couple of pillows to keep your head up. It will help your sinuses drain. Use a cool-mist vaporizer. Place a warm (not hot) cloth on your face, where it hurts. Try a saline nasal spray. If you doctor says it s OK, take decongestants. Call your doctor if you think you have sinusitis and: You have a fever. You are in pain. These self-care tips aren t helping. 10 Questions (and Answers) About Monitoring Your Blood Pressure at Home Here are some tips for checking your blood pressure at home. Why might it be useful to monitor my blood pressure at home?

4 If your doctor has suggested you monitor your blood pressure at home, he or she likely wants to keep a close eye on it. High blood pressure, or hypertension, can cause serious damage to your body. It puts you at risk of heart attack, stroke and kidney failure - and that's just the short list. Controlling your blood pressure is important, and the only way to know whether it is high is to measure it. Why not just check it when I'm at the doctor's office? Convenience is one reason. It is easier for you to monitor it at home than it is for you to make frequent trips to your doctor's office. Another reason is that your blood pressure rises and falls throughout the day, every day. So a reading taken at a doctor's office may not be typical of your normal blood pressure. Also, a visit to the doctor's office may cause some people's blood pressure to rise - a condition called "white coat hypertension." Monitoring your blood pressure at home can give you a better idea of your status. Are there some people for whom home monitoring may be especially useful? Yes. The list includes: People whose high blood pressure was recently diagnosed. By checking their blood pressure regularly at home, they can see how their treatment is working. People with health conditions that require close monitoring of blood pressure, such as those who have diabetes, heart disease or kidney disease. Pregnant women who may be at risk for a serious condition called preeclampsia, or hypertension caused by pregnancy. Older adults who may be more prone to white coat hypertension. Where can I buy a home blood pressure monitor? You can find them at discount drug stores and pharmacies, among other places. 5. How do I know what type is best for me? Talk with your doctor before you buy a home blood pressure monitor. You also may want to ask a pharmacist to help you choose a model at the store. 6. Is there anything I should look for on the label? Look for a monitor that is certified to meet international standards. If you are pregnant or overweight, you may want to buy one that is approved for your condition. 7. How can I be sure I am using my monitor correctly? It is a good idea to take your new monitor to your doctor's office. Your doctor can check the machine for accuracy and show you how to use it correctly. 8. How can I help ensure accurate readings? Don't smoke, drink caffeinated beverages or exercise 30 minutes before you take a reading. These things can raise your blood pressure. Also always follow all the instructions that come with the unit. 9. How often should I check my blood pressure?

5 Talk with your doctor. Sometimes once a day or once a week is enough. Or your doctor may want several readings throughout the day to be sure your blood pressure is under control all day long. 10. Do I still need to go to my doctor's office? Yes. Checking your blood pressure at home is not a substitute for regular doctor visits. Keep all of your appointments, especially if you are under treatment for high blood pressure, diabetes or heart or kidney disease. Even if your blood pressure readings are normal at home, it's still important to visit your doctor. Take a record of your blood pressure readings with you to each appointment.