NEW HIRE ONBOARDING: INSIGHTS FOR ENGAGING, GROWING AND RETAINING YOUR FUTURE LEADERS RON KUBITZ RECRUITING/TRAINING MANAGER
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1 NEW HIRE ONBOARDING: INSIGHTS FOR ENGAGING, GROWING AND RETAINING YOUR FUTURE LEADERS RON KUBITZ RECRUITING/TRAINING MANAGER
2 2013 PHRA CONFERENCE REGIONAL LEARNING ALLIANCE (CRANBERRY TWP.) OCTOBER 16, 2013 (MY BIRTHDAY)
3 WHO AM I?? OVER 20 YEARS OF EXPERIENCE RECRUITING FOR ENGINEERING, CONSTRUCTION, AND RELATED POSITIONS AGENCY RECRUITER, SALESPERSON, TRAINER, MANAGER (16 YEARS) CORPORATE RECRUITER (7 YEARS) I KNOW THE EXACT LOCATION OF EVERY FOOD ITEM IN THE SUPERMARKET PROMINENT BLOGGER ON TOPICS RELATED TO RECRUITING, HR, TRAINING, CAREER SEARCH AND CONSTRUCTION I HAVE WON BULLFIGHTS IN SAN JUAN, CLIFF-DIVING COMPETITIONS IN SRI LANKA AND SPELLING BEEZ AT THE KREMLIN SHRM/PHRA MEMBER BOTTOM LINE, I ENJOY LIFE AND DO NOT TAKE MYSELF TOO SERIOUSLY!
4 1. LEARNING OBJECTIVES 1. GAIN INSIGHT INTO THE INNER WORKINGS OF GEN-Y AND HOW TO EFFECTIVELY ONBOARD, MANAGE AND ENGAGE GEN-Y SO THEY RISE TO LEADERSHIP ROLES INSTEAD OF WALKING OUT THE DOOR. 2. DISCOVER METHODOLOGY TO DESIGN A SIMPLE BUT EFFECTIVE ONBOARDING PROGRAM 3. IDENTIFY THE CRITICAL STEPS AND POSSIBLE PITFALLS IN CREATING A WORLD CLASS ONBOARDING PROGRAM 4. BECOME BETTER AWARE OF THE RELATIONSHIP BETWEEN ONBOARDING, ENGAGEMENT AND RETENTION
5 GEN-Y--MILLENNIALS
6 MILLENNIALS WILL REPRESENT ¾ OF OUR WORKFORCE BY 2025* STAY ON THE JOB AN AVERAGE OF 3 YEARS BEFORE LEAVING* LEAVE AT A 2:1 GREATER MARGIN COMPARED TO OLDER CO-WORKERS* COST $15-$25,000 TO REPLACE* BY THEIR LEAVING CAUSE MORALE, REPUTATION, ENGAGEMENT, PRODUCTIVITY, STRESS ISSUES * BEYOND.COM SURVEY (2012)
7 MILLENNIALS WHAT THEY WANT JOB-HOP UNLESS GIVEN REASONS TO STAY FLEXIBILITY ADVANCEMENT NOW WITH PERKS PURPOSE AND GOALS COACHING/MENTORING THE RIGHT ROLE HERE OR..ELSEWHERE WHAT WE HAVE BEEN USED TO LOYAL EMPLOYEES STAY FOR YEARS STATUS QUO IS OK STABLE SALARY BENEFITS YEARLY REVIEW IS GREAT STRONG LEADER
8 STAY MILLENNIALS STAY! 1. MEANINGFUL WORK 2. FLEXIBILITY 3. MENTORING/COACHING 4. ENGAGED FROM DAY 1 5. CAREER PATH
9 EFFECTIVE ONBOARDING
10 NUMBERS DON T LIE 35% OF ALL NEW HIRES QUIT IN THEIR FIRST SIX MONTHS* 60% QUIT AS A DIRECT RESULT OF A QUICK POST HIRE SHOCK* 50% OF EMPLOYEES BELIEVE THEIR COMPANIES ONBOARDING PROCESS IS INADEQUATE WHILE 20% SAY THEY HAVE NO FORMAL PROCESS** *CENTER FOR ASSOCIATION LEADERSHIP STUDY **AVATAR SOLUTIONS STUDY OF 2400 EMPLOYERS
11 EFFECTIVE ONBOARDING IS THE FIRST AND MOST IMPORTANT STEP LEADING TO AN ENGAGED AND RETAINED WORKFORCE BEGIN DAY 1 AT YES KNOCKOUT FIRST DAY (FUN) MEET/GREET MOTIVATION COMMUNICATION TRAINING/COACHING/MENTORING
12 EFFECTIVE ONBOARDING IS THE FIRST AND MOST IMPORTANT STEP LEADING TO AN ENGAGED AND RETAINED WORKFORCE FEEDBACK CAREER PATH/GOALS RETENTION TOOLS ENGAGEMENT AUTOMATION
13 BEGIN DAY ONCE THE NEW HIRE SAYS YES (WELCOME PACKAGE??)
14 GET THEM TO YES!!
15 CREATE A KNOCKOUT FIRST DAY (FUN)
16 MEET & GREET
17 MOTIVATION (CAREER PATH VIDEO)
18 COMMUNICATION/FEEDBACK (PERSONALIZE)
19 TRAIN/COACH/MENTOR (WINNER OR LOSER) DDI SURVEY MILLENNIALS CRAVE COACHING
20 CAREER PATH/GOALS
21 RETENTION TOOLS
22 AUTOMATION
23 EFFECTIVE ONBOARDING INCREASED SATISFACTION INCREASED PERFORMANCE INCREASED COMMITMENT DECREASED STRESS DECREASED TURNOVER EFFECTIVE ONBOARDING LEADS TO INCREASED ENGAGEMENT AND OVERALL HIGHER RETENTION
24 PLEASE KEEP IN MIND ONBOARDING IS NOT ORIENTATION ONBOARDING NEVER ENDS THE ONBOARDED NOW BECOME THE ONBOARDERS ENGAGED EMPLOYEES ARE PASSIONATE NOT NECESSARILY HAPPY ENGAGEMENT IS A DIALOGUE ENGAGEMENT IS NOT DONE TO NOR TRULY DEFINED BUT IS A CULTURE
25 WORK IS WORK IT DOES NOT HAVE TO BE SOUL CRUSHING NOR MUST WE BE ALL SMILES WORKING IN SHEER ECSTASY EVERY DAY. AT THE VERY LEAST WE NEED TO BELIEVE IN WHAT WE ARE DOING, WHY WE ARE DOING IT, APPRECIATE AND VALUE WHO WE ARE DOING IT WITH AND ENJOY THE CULTURE IN WHICH WE ARE ABLE TO WORK IN ON A DAILY BASIS.
26 PEPSICO EMPLOYEE ONBOARDING SITE PRODUCT BASKET
27 RADIO FLYER RED WELCOME WAGON LONG TERM ONBOARDING PROGRAM PLAYTIME
28 YOUR COMPANY WHAT ARE YOU DOING FOR ONBOARDING??? Ron Kubitz THANKS FOR YOUR TIME! Brayman Construction Corporation
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