opinion piece Consolidation Drives Network Performance 6 Feet Under
|
|
- Duane Gordon
- 8 years ago
- Views:
Transcription
1 opinion piece Consolidation Drives Network Performance 6 Feet Under
2 Contents Consolidation drives network performance 6 feet under 01 Centralisation, consolidation and virtualisation... is there a universal key to ensure these initiatives deliver the promised results? 01 Is the hype justified? 01 Pitfall 1: Poorly performing branch office networks Pitfall 2: Poorly performing workers Leapfrog over mistakes and straight to success with this winning strategy Branch office network considerations: Your critical checklist The network security requirements of the branch The types and number of applications that the branch will need to access Whether the branch will use a direct to the Net strategy Whether the branch network will carry voice traffic How IT services such as file, print, DNS, and DHCP will be delivered locally Performance optimisation technology: Failing to prepare is preparing to fail Branch office consolidation: The winning approach 03
3 Consolidation drives network performance 6 feet under Ever wished you had an early warning system about some of the technology mistakes you ve made in the past? That you could have avoided some of the expensive errors you ve made, or done things in a way that would have changed the outcome and effect of your technology decisions? Sometimes the dividing line between success and failure is no more than a moment s informed analysis or a word of advice from someone who s been down the same road and learnt some hard lessons firsthand. In this article, we aim to give you just that... an insider s view based on market feedback and firsthand experience out in the field that can make all the difference between a technology solution that works for your business and one that doesn t. If you re looking at branch office consolidation as a technology option, read on to discover how a small but incredibly important piece of advice can save you from an expensive technology mistake. Centralisation, consolidation and virtualisation... is there a universal key to ensure these initiatives deliver the promised results? Through many client engagements across the world, we ve often remarked on how IT departments in modern organisations walk a fine line in balancing operations, strategy and focus. They need to support the agile and aggressive nature of the business and deliver applications to a highly mobile workforce and, at the same time, save costs to deliver more to the bottom line. Add to this the legal requirement that they work within stringent regulatory frameworks to ensure business compliance, and the complexities of making the right strategic decisions for the IT department (and through this, for the business itself) become overwhelming. These are the operational realities IT departments face every day of each successive financial year, and we are always looking for answers to the questions of how to do things in newer, better, and more cost-effective ways. The question is what part do centralisation, consolidation and virtualisation play in answering this puzzle? Over and above the savings in infrastructure and operational costs, branch office infrastructure consolidation can also reduce carbon emissions a growing and, increasingly important commercial, concern in IT. Is the hype justified? You may have heard a lot of hype and fanfare about or been caught up in the huge surge of interest in centralisation, consolidation and virtualisation. It seems as if every trade journal, tech observer and industry consultant is talking about these initiatives and exploring the benefits and results they can deliver. But how much is hype, what are the gurus not telling us, and how easy is this technology to implement? Is it really the universal band aid that some proponents are punting it as? Taking an objective stance, you can see that reducing costs and achieving compliance are two strong drivers behind the trend compelling drivers because these are pain-points that are felt uniformly across all business and market segments. The premise is that fewer data centres, fewer servers and fewer storage devices mean less hardware and so lower support and maintenance costs. It s an immensely attractive business case, and to make it even more compelling, virtualisation technologies allow companies to provide more resilience on their data centre hardware, application servers, wide area network (WAN) devices and increasingly also on their data centre network environment. So far, so good... and in the next logical step, this approach is being extended to cover branch office IT infrastructure consolidation. This is where we hit the first real cautionary sign in the stampede towards consolidation. Stop and ask yourself, what impact might this use of consolidation and virtualisation have on my business? Across the board, organisations are reducing the number of servers and network devices deployed in their remote branches to reduce the cost of opening and establishing new branches, and minimise support and ongoing maintenance costs of branch infrastructure. Some organisations have seen up to an 85% reduction in their branch office IT footprint. Over and above the savings in infrastructure and operational costs, branch office infrastructure consolidation can also reduce carbon emissions a growing and, increasingly important commercial, concern in IT. It all sounds good, but look slightly below the surface and there are cautionary signs that not everyone is detecting. A primary source of the problems experienced with 01
4 consolidation projects is a failure to understand how the underlying network architecture is affected by additional loads that it was not designed to bear. When branch offices are consolidated, network traffic patterns change dramatically. A higher proportion of users may now access corporate applications from remote sites and branch offices than that connect directly from the location where the applications reside. In addition, employees are more mobile than ever and they re more tech savvy. Employees are pushing the envelope today and now expect corporate IT teams to support the same applications that they use at home, such as Skype and Instant Messenger. They re demanding rich functionality and more flexible access, also resulting in a significant impact on network traffic patterns. These early warning signs are cause for concern. Smarter IT departments are taking note of these, looking for ways to overcome them, and so safeguarding their investment in the network. Pitfall 1: Poorly performing branch office networks One of the unwanted symptoms of consolidating branch infrastructure is that the performance of application delivery is significantly reduced. Applications that run effectively over local area networks (LANs) often do not run well over WAN links and tend to be very slow. In addition to the longer distances that application traffic is now expected to run, are the significant changes to the type of traffic that users get delivered to their laptops, desktops and mobile devices. These receive a mix of data, voice and video traffic, and a much higher percentage of web traffic as we see a move to web applications and outsourced software as a service (SaaS) IT application models. Pitfall 2: Poorly performing workers Users who have a poor experience when trying to access applications to do their job functions are unproductive and have high levels of frustration. The result? De-motivated employees, lost business and high costs, all of which will hit the business where it hurts the most on the bottom-line. Leapfrog over mistakes and straight to success with this winning strategy The secret to a successful consolidation exercise is simple and obvious... and yet so often overlooked. By simply using network performance optimisation technologies as part of the branch office consolidation project, you can unlock the full potential and benefits of this strategy and ensure it works effectively in your organisation. You may think that optimisation technologies are an unnecessary expense, or over-complicate what is already a major new change... but experience proves time and time again that it s an extremely smart spend of budget. Branch office network considerations: Your critical checklist There are a number of things to consider when approaching a branch office consolidation project. Some of the important things you should cross off your check list when implementing include: The network security requirements of the branch: The branch will be as vulnerable to attack as the head office and security measures need to be implemented to ensure the confidentiality, integrity and availability of branch data. Firewalling services, content security and filtering, intrusion prevention and VPN encryption services are important sets of functionality to have at each branch. The types and number of applications that the branch will need to access: The typical branch will access many different kinds of applications including web applications that may or may not be outsourced, ERP and CRM applications, file and print services for normal day to day work, and potentially a host of other applications that are required to run the business. It s important to understand which applications are business-critical this knowledge will form the basis of the branch office traffic policy that your performance optimisation technology will enforce. Whether the branch will use a direct to the Net strategy: Internet traffic on all networks is growing rapidly as the Internet becomes more and more important as a business tool. Sometimes an organisation will have a central Internet connectivity strategy where the only connection to the Internet is from the head office, and all branch Internet traffic needs to flow over the corporate WAN before breaking out to the Internet. Another strategy is to have a direct to the Net strategy where each branch will have its own connection and Internet traffic would not need to traverse the WAN. You need to decide upfront which of these strategies to follow. Whether the branch network will carry voice traffic: Voice traffic is more sensitive to network latency, delay and jitter than data traffic. It needs to be managed differently to ensure that the voice quality is maintained. VoIP at the branch offers significant cost savings and productivity improvements, but the performance characteristics of the voice traffic need to be carefully considered at the design stage. How IT services such as file, print, DNS, and DHCP will be delivered locally: Branch office users will need access to basic IT services such as DNS, DHCP, file and print services to allow day to day working to continue as usual. File services in particular become an important consideration when files that are accessed from branch offices are housed at a central location. File services are particularly chatty and running them over a WAN has a hugely negative performance impact, which needs to be mitigated. Performance optimisation technology: Failing to prepare is preparing to fail This is the exact stage where so many wellintended IT initiatives fall down and fail. Preparation is the secret to any successful consolidation or virtualisation project. It s not primarily about the hot new technology and all the benefits it promises but about business, and how that cool new stuff will fit in with and advance the working of your current operations. The business case for consolidating branch office infrastructure 02
5 is compelling, but how do you embark on a project like this without sacrificing the performance of the branch network? The basis for branch network performance improvements is in the use of performance optimisation technology. These technologies allow the branch network to appear as though it is connected directly to the central data centre, even though it may be on the other end of a WAN link. These technologies are able to achieve these fantastic performance improvements through a variety of functions, such as managing bandwidth, compressing data, caching content and optimising protocols. Depending on the applications and network architecture, performance improvements of over 100 times (and more in some cases) are possible. In addition, organisations have seen up to a 50% reduction in bandwidth usage, simply by optimising the traffic that flows between the branch office and the central data centre. This also means you can reduce your bandwidth costs by delaying bandwidth upgrades. There are many different options available to organisations wanting to benefit from consolidating their branch infrastructures, from stand-alone WAN Optimisation Controllers (WOCs) and Application Delivery Controllers (ADCs), to integrated performance-enhancing features within standard network equipment and combinations of security and optimisation appliances. Once the performance requirements are understood and the branch strategy defined, it becomes easier to pinpoint the technology that fulfils your needs. Organisations have seen up to a 50% reduction in bandwidth usage, simply by optimising the traffic that flows between the branch office and the central data centre. Branch office consolidation: The winning approach Don t make the same expensive blunders others are making in the headlong dash towards consolidation. It s important to have a structured approach when considering consolidating branch office infrastructure and a good understanding of your present architecture, and the best ways to optimise the new traffic flows you ll be introducing. First, it is important to understand the network traffic that is currently flowing over the links. You cannot manage what you don t know and gathering statistics, for example which applications are using the bandwidth, what the network efficiency is and what the latency of the links are, is an important first step. Second, once you have a good understanding of your critical business applications, the link needs to be structured to reserve bandwidth for these important applications. The less important applications will then get less priority to ensure that they don t crowd out the important application traffic. Third, the magic of performance optimisation technologies can be employed to accelerate the data flowing over the network. This is the step that will demonstrate the true value of these technologies and allow branch office consolidation to take place without any performance degradation. Fourth, the solution needs to be managed. Once the technology has been fully deployed it is important to continue to review the performance reports and to continue making improvements to the traffic policies to get the maximum benefit from the investment and to accommodate any infrastructure changes or new applications that are rolled out. Last, it s valuable to look for other areas within the network that would benefit from having performance optimisation technologies deployed, and scale the solution to providing performance enhancements over a wider area. The migration to consolidated and virtualised branch office infrastructure is a trend that s here to stay. But lots of people are going to make the same basic but expensive mistake in deploying these technologies and end up with underperforming networks, frustrated users and an unacceptably low return on their investment. The gap between the promise and potential of these initiatives, and what they deliver, will be unacceptably wide for those people. Avoid becoming a consolidation statistic by thinking strategically and considering network performance from the outset it cannot be ignored. Incorporating our five point action plan into your consolidation roadmap may make all the difference between implementing a winning solution, and spending a lot of money for an inadequate return. Avoid becoming a consolidation statistic by thinking strategically and considering network performance from the outset it cannot be ignored. CS / DDCC-0753 / 05/11 Copyright Dimension Data 2011 For further information 03
6 MIDDLE EAST & AFRICA ASIA AUSTRALIA EUROPE AMERICAS ALGERIA ANGOLA BOTSWANA CONGO DEMOCRATIC REPUBLIC OF THE CONGO GABON GHANA KENYA MADAGASCAR MALAWI MAURITIUS MOROCCO NAMIBIA NIGERIA SAUDI ARABIA SOUTH AFRICA TANZANIA UGANDA UNITED ARAB EMIRATES ZAMBIA CHINA HONG KONG INDIA INDONESIA JAPAN KOREA MALAYSIA NEW ZEALAND PHILIPPINES SINGAPORE TAIWAN THAILAND VIETNAM AUSTRALIAN CAPITAL TERRITORY NEW SOUTH WALES QUEENSLAND SOUTH AUSTRALIA VICTORIA WESTERN AUSTRALIA BELGIUM CZECH REPUBLIC FRANCE GERMANY ITALY LUXEMBOURG NETHERLANDS SPAIN SWITZERLAND UNITED KINGDOM BRAZIL CANADA CHILE MEXICO UNITED STATES For contact details in your region please visit
Contact Centre Integration Assessment
Contact Centre Integration Assessment How well are your business objectives aligned with the right contact centre technologies? Knowing how the technology in your contact centre supports service delivery
More informationPerformance Optimisation
Performance Optimisation What could a 50% improvement in network performance mean to your business? At its most simple, performance optimisation is the addition of technology to a network, in order to
More informationHybrid Wide-Area Network Application-centric, agile and end-to-end
Hybrid Wide-Area Network Application-centric, agile and end-to-end How do you close the gap between the demands on your network and your capabilities? Wide-area networks, by their nature, connect geographically
More informationCloud Services for Microsoft
The success of your business depends on your ability to adapt to a dynamic market environment, where globalisation and economic pressures are reshaping the landscape. To remain competitive, your organisation
More informationopinion piece Eight Simple Steps to Effective Software Asset Management
opinion piece Eight Simple Steps to Effective Software Asset Management Contents Step 1: Collate your licence agreements 01 Step 2: Determine your actual licence position 01 Step 3: Understand your existing
More informationopinion piece Cloud Computing The journey begins
opinion piece Cloud Computing The journey begins Many CIOs view cloud computing as their salvation in the current economic downturn, as it promises to deliver IT services to subscribers at a lower cost.
More informationopinion piece IT Security and Compliance: They can Live Happily Ever After
opinion piece IT Security and Compliance: They can Live Happily Ever After Contents Pitfalls, misconceptions and mistakes 01 It s not all doom and gloom 01 Take the right steps towards compliance and IT
More informationSustainable Solutions. Switch to future thinking
Switch to future thinking Increased global competition, rapid advances in technology, risks from natural disasters, resource shortages today s business leaders must adapt to operating in a changing world,
More information3D Workspace: a new dimension to your desktop
3D Workspace: a new dimension to your desktop The desktop management landscape has changed As the world of work changes, so do the mechanics of IT management and delivery. Technology advances like virtualised
More informationI can finally afford UC without making a huge upfront investment. COO, market leader in the health care industry
1 I can finally afford UC without making a huge upfront investment. COO, market leader in the health care industry 2 Contents 01 Investing in an anytime, anywhere, connected workforce 02 On-premise, hybrid,
More informationGovernance, Risk and Compliance Assessment
Governance, Risk and Compliance Assessment Information security is a pervasive business requirement and one that no organisation can afford to get wrong. If it s not handled properly, your business could
More informationDesktop Virtualisation Solutions. Adapting to a new reality in client computing
Desktop Virtualisation Solutions Adapting to a new reality in client computing Adapting to a new reality Businesses today are increasingly realising not only the inevitability of consumer-owned, mobile
More informationCloud Readiness Consulting Services
Cloud Readiness Consulting Services Globalisation and economic pressures are changing the business landscape, increasing the pressure to expedite time-to-market with new products and services, while keeping
More informationCloud Readiness Workshop
Globalisation and economic pressures are changing the business landscape, increasing the pressure to expedite time-to-market with new products and services, while keeping costs down. In addition, for many
More informationbest practice guide Moving Exchange to the Cloud: 5 Really Practical Best Practices
best practice guide Moving Exchange to the Cloud: 5 Really Practical Best Practices To successfully replicate your environment, you need a thorough understanding of what it comprises and how it s used.
More informationSoftware-as-a-service Delivery: The Build vs. Buy Decision
white paper Software-as-a-service Delivery: The Build vs. Buy Decision Introduction In order to deliver software on-demand, companies must either build and manage an infrastructure capable of supporting
More informationbest practice guide How to measure the real ROI of virtualisation
best practice guide How to measure the real ROI of virtualisation In the face of a global economic crisis, the CFO is often found at the helm of the company. This is because IT spending constitutes a significant
More informationWe d Like That on Our Laptops, Notebooks, Tablets and Smartphones, Please
latest thinking We d Like That on Our Laptops, Notebooks, Tablets and Smartphones, Please Enabling enterprise mobility with Microsoft System Center and cloud Enterprise mobility is no longer the domain
More informationDimension Data s Uptime Support Service
Dimension Data s Uptime Support Service As more technology enters the world, and is introduced into organisations, the typical IT environment increases in complexity. Businesses require higher levels of
More informationbest practice guide The Three Pillars of a Secure Hybrid Cloud Environment
best practice guide The Three Pillars of a Secure Hybrid Cloud Environment best practice guide The Three Pillars of a Secure Hybrid Cloud Environment Introduction How sound risk management, transparency
More informationopinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive
opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive Contents Introduction 01 Having the cake and eating it 01 Holistic = end to end 01 The devil is in the detail
More informationFour steps to improving cloud security and compliance
white paper Four steps to improving cloud security and compliance Despite the widespread proliferation of cloud computing, IT decision makers still express major concerns about security, compliance, and
More informationIP Trading Solutions
In many mature financial organisations, middle-and back-office functions already collaborate via high-quality, well-integrated voice and video traffic. Their trading floors, on the other hand, still operate
More informationDimension Data s Uptime Maintenance Service
Dimension Data s Uptime Maintenance Service The pace of business today simply doesn t allow for downtime. When systems go off-line, productivity drops, time and money go to waste and opportunities are
More informationbest practice guide BYO-What? 6 Lessons Learnt in Making Mobility Work
best practice guide BYO-What? 6 Lessons Learnt in Making Mobility Work Businesses are immersed in an era of mobility. Whether it s connecting workers on the road, developing work-from-home policies, or
More informationopinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment
opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment New approaches and skills are required to effectively manage the increased volume and complexity of relationships
More informationHow do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of?
As the world becomes a more competitive place, businesses need to respond at lightning speed to take advantage of new opportunities or avoid risks. To enable this, the data centre needs to be a dynamic
More information3 Steps to Transform your Business with Next-Generation Networking
e-guide The Wireless Revolution 3 Steps to Transform your Business with Next-Generation Networking Welcome to the era of the Wireless Revolution! With easy access to technology, setting up a wireless network
More informationFlexible Cloud Services to Compete
white paper Service Providers Need Flexible Cloud Services to Compete Enterprise Customers Demand Flexible Cloud Solutions When the concept of cloud services first came about, there was a great deal of
More informationSecurity Assessment and Compliance Services
Security Assessment and Compliance Services Despite the best efforts of IT security teams, hackers and malicious code continue to find their way into corporate networks. Adding to the pressure is the fact
More informationopinion piece Security Consolidation and Optimisation
opinion piece Security Consolidation and Optimisation Are you maximising the return on your IT assets? Given the proliferation of security applications designed to combat IT breaches, you, like many organisations
More informationBig Gets Bigger, Smaller Gets Smaller
latest thinking Big Gets Bigger, Smaller Gets Smaller The data centre market is entering a period of unprecedented transition. With this shift comes a number of significant and perhaps surprising changes.
More informationPrivate Cloud for Every Organization
white paper Private Cloud for Every Organization Leveraging the community cloud As more organizations today seek to gain benefit from the flexibility and scalability of cloud environments, many struggle
More informationHow To Manage An Ip Telephony Service For A Business
Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,
More informationManaged Service for Visual Communications
Managed Service for Visual Communications Managed Service for Visual Communications Videoconferencing can have multiple benefits in your organisation. It can help your employees be more productive and
More informationEnsure Optimal Infrastructure Support for Mobility
white paper Ensure Optimal Infrastructure Support for Mobility The technology industry has reached a watershed moment. Today, the enterprise is on the move as employee adoption of mobile devices, like
More informationProcurement and Logistics Service. Overcoming the challenges and complexities of international business
Procurement and Logistics Service Overcoming the challenges and complexities of international business There are massive benefits in expanding your organisation into new international territories. You
More informationbest practice guide Rise Above Unreliable Videoconferencing
best practice guide Rise Above Unreliable Videoconferencing It s no secret that videoconferencing can have a positive impact on employee productivity, business agility, time-to-market, collaboration and
More informationwhite paper Strategy and Development: The Expanding Role of the Contact Centre
white paper Strategy and Development: The Expanding Role of the Contact Centre white paper The Expanding Role of the Contact Centre Executive summary Contact centres are assuming a more prominent role
More informationBurning Dollars Top Five Trends in US Telecom Spend
white paper Burning Dollars Top Five Trends in US Telecom Spend Telecom costs are among the largest operating expenses for organizations worldwide. Yet, they re often the most inconsistently managed. So
More informationbest practice guide Software-as-a-service Operations: Step-by-Step Best Practices
best practice guide Software-as-a-service Operations: Step-by-Step Best Practices Introduction Faced with intensifying competition, as well as a desire for more stable revenue streams and stronger customer
More informationwhite paper Ten Steps to Turn Visual Communications Technology into Real Business Value
white paper Ten Steps to Turn Visual Communications Technology into Real Business Value Organisations around the globe are continuing to seek out new and more cost-effective ways of communicating and collaborating.
More informationIt s critical to be able to correlate threats pre-emptively and respond to them immediately.
Security has become a much deeper executive discussion because of the modern diversity of channels through which businesses can be attacked. Mobility, bring your own device, virtualisation, the cloud,
More informationbest practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business
best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business With a global economy that remains under pressure, organisations around the world are looking for reliable
More informationbest practice guide Network Management How to Lose the Frustration, Not the Control
best practice guide Network Management How to Lose the Frustration, Not the Control best practice guide Network Management How to Lose the Frustration, Not the Control So much of your organisation s success
More informationApplication Security No Longer a Pipe Dream
opinion piece opinion piece Application Security No Longer a Pipe Dream Application Security No Longer a Pipe Dream Security professionals who find themselves struggling to chart a course through the application
More informationStrategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary
Strategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary Key findings from a major global Dimension Data and Ovum study highlights Create a UCC strategy
More informationAdvanced Infrastructure
Your infrastructure is the backbone of your business The Information Economy, the Digital Age, the Virtual Generation and online replacing in-line is a reality and forms part of our daily lives. Each of
More informationThe Future of Unified Communications & Collaboration India highlights. Key findings from a major global Dimension Data and Ovum study
The Future of Unified Communications & Collaboration India highlights Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in India is behind the global trend, but firms
More informationDimension Data helps Unilever boost global collaboration and hit sustainability goals with innovative Videoconferencing-as-a-Service
Global Manufacturing Dimension Data helps boost global collaboration and hit sustainability goals with innovative Videoconferencing-as-a-Service As part of the Sustainable Living Plan, we re on a mission
More informationSecurity Solutions Much of the pressure lands on the IT team. mobile and geographically dispersed workforce conducting regular assessments turn this
Security Solutions Today, your business doesn t just rely on IT, it s dependent on secure IT. Against the backdrop of a constantly evolving security threat landscape, increased demands around compliance
More informationwhite paper Technology Internet Protocol Lays a Path to Flexibility and Cost Reduction
white paper Technology Internet Protocol Lays a Path to Flexibility and Cost Reduction Executive summary Contact centres historically conservative in their technology approach are being forced to make
More informationContact Centre-as-a-Service a compelling suite of best-in-class contact centre functionality, delivered via the cloud.
Contact Centre-as-a-Service a compelling suite of best-in-class contact centre functionality, delivered via the cloud. Brought to you by Dimension Data Wholly-owned subsidiary of the USD 100 billion NTT
More informationSecuring today s data centre
white paper Securing today s data centre The intelligent use of data is core to achieving business success. There is, therefore, an indisputable need to safeguard the data centre, where most data in its
More informationConsulting and Professional Services. Strategic, architectural, operational and implementation expertise
Consulting and Professional Services Strategic, architectural, operational and implementation expertise How do you ensure the seamless integration of new and existing technologies and services not just
More informationSecure Mobility Survey Report. A critical gap exists between the enterprise mobility vision and real-world implementations
Secure Mobility Survey Report A critical gap exists between the enterprise mobility vision and real-world implementations introduction Enterprise mobility and trends like bring your own device (BYOD) aren
More informationTop 5 data centre trends to watch in 2015
Top 5 data centre trends to watch in 2015 What does 2015 hold in store for data centre professionals? Read as Dimension Data experts discuss the top trends to watch and their expected impact on business.
More informationData Centre Relocation
opinion piece Data Centre Relocation Not just two guys and a truck Contents Foreword 01 Planning relocation: Everyone is a stakeholder 01 Logic, then physics 02 Prepare the target site 03 Execution: scheduling
More informationSecurity Consulting. Services Overview
Services Overview Dimension Data is a global technology services company, assisting its customers in planning, building and supporting their IT infrastructures. Dimension Data combines its expertise in
More informationINSITE. Dimension Data s monitoring offering
Dimension Data s offering What s on your mind? Is your infrastructure management strategy optimal? Are you achieving optimum ROI on your infrastructure management investment? Are you employing the latest
More informationTelephony Telephony a platform to connect, communicate and collaborate with confidence
Telephony a platform to connect, communicate and collaborate with confidence Your business needs reliable, flexible and secure communication tools to interact with your employees, customers and business
More informationUnderstanding the 12 Requirements of PCI DSS
opinion piece Understanding the 12 Requirements of PCI DSS Practical steps to achieve and maintain compliance Regardless of whether you are a retailer, service provider or a bank, if you process any form
More informationThe Future of Unified Communications & Collaboration Canada. Key findings from a major global Dimension Data and Ovum study
The Future of Unified Communications & Collaboration Canada Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in Canada mirrors global trends, but is more advanced in
More informationThe Future of Unified Communications & Collaboration France. Key findings from a major global Dimension Data and Ovum study
The Future of Unified Communications & Collaboration France Key findings from a major global Dimension Data and Ovum study highlights UCC infrastructure uptake in France is very advanced, but the French
More informationThe Future of Unified Communications & Collaboration South Africa. Key findings from a major global Dimension Data and Ovum study
The Future of Unified Communications & Collaboration South Africa Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in South Africa is ahead of the global curve, with
More informationThe Future of Unified Communications & Collaboration Netherlands. Key findings from a major global Dimension Data and Ovum study
The Future of Unified Communications & Collaboration Netherlands Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in the Netherlands mirrors global trends, with some
More informationManaged Secure Infrastructure Service
Managed Secure Infrastructure Service A constantly evolving security threat landscape, increased pressure around compliance and the potentially devastating impact of a security breach means that businesses
More information7 Demands Enterprises Must Make from Cloud Providers
7 Demands Enterprises Must Make from Cloud Providers When choosing a provider for your enterprise cloud, there is plenty to consider. How do you know a provider is actually enterprise-ready, despite their
More informationThe Future of Unified Communications & Collaboration United Kingdom. Key findings from a major global Dimension Data and Ovum study
The Future of Unified Communications & Collaboration United Kingdom Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in the UK mirrors global trends, but is more advanced
More informationMaintaining the Balance Between User Experience and Security
white paper Maintaining the Balance Between User Experience and Security Organisations are seeing a growing preference among employees for using their personal smartphones and tablets for business. Accelerating
More informationEMEA BENEFITS BENCHMARKING OFFERING
EMEA BENEFITS BENCHMARKING OFFERING COVERED COUNTRIES SWEDEN FINLAND NORWAY ESTONIA R U S S I A DENMARK LITHUANIA LATVIA IRELAND PORTUGAL U. K. NETHERLANDS POLAND BELARUS GERMANY BELGIUM CZECH REP. UKRAINE
More informationTop 5 IT security trends to watch in 2015
What does 2015 hold in store from an IT security perspective? Read on as Dimension Data experts discuss the top trends to watch and their expected impact on business. Introduction The security industry
More informationDimension Data Cloud Services
Cloud Services Cloud Services Today, organisations of all sizes are facing challenges unlike any they ve experienced before. Globalisation and economic pressures are changing the business landscape, increasing
More informationwhite paper Building Sustainability into Your Supply Chain Through e-procurement
white paper Building Sustainability into Your Supply Chain Through e-procurement Sustainability has become a critical component in corporate and government sourcing strategies. This is because one of the
More informationSustainable Data Centre
white paper Sustainable Data Centre Tackling the Ever-rising Data Centre Energy Costs Why Only Do Half the Job? By Kari Baden Managing Director, Dimension Data Advanced Infrastructure A whitepaper on tackling
More informationEnterprise, Meet Cloud: Mapping a Safe Passage to Enterprise Cloud Adoption
white paper Enterprise, Meet Cloud: Mapping a Safe Passage to Enterprise Cloud Adoption New horizons Vast new reserves of computing, available instantly and for a small monthly outlay: cloud computing
More informationThe Future of Unified Communications & Collaboration Financial Services. Key findings from a major global Dimension Data and Ovum study
The Future of Unified Communications & Collaboration Financial Services Key findings from a major global Dimension Data and Ovum study highlights The financial services industry is an enthusiastic investor
More informationOvercoming the Challenges and Complexities of doing International Business
Overcoming the Challenges and Complexities of doing International Business The international business landscape In today s global economic landscape, business needs have evolved to rely heavily on international
More informationE-Seminar. Financial Management Internet Business Solution Seminar
E-Seminar Financial Management Internet Business Solution Seminar Financial Management Internet Business Solution Seminar 3 Welcome 4 Objectives 5 Financial Management 6 Financial Management Defined 7
More informationwhite paper Self-service: Perception Versus Reality
white paper Self-service: Perception Versus Reality Executive summary The mention of self-service frequently evokes mixed reactions within the contact centre industry, perhaps more so on the part of customers.
More informationCloud Security: Developing a Secure Cloud Approach
white paper Cloud Security: Developing a Secure Cloud Approach Critical questions you should ask your cloud provider Businesses are facing IT and data management challenges unlike those they ve ever experienced.
More informationInformation Technology in Natural Resource Organisations
white paper Information Technology in Natural Resource Organisations A look into the future Executive summary Key take-outs from this paper 1. We identify 14 key trends taking shape in the Natural Resource
More informationbest practice guide 8 Considerations for an Energy-efficient Data Centre
best practice guide 8 Considerations for an Energy-efficient Data Centre Traditional data centres are renowned for being among the most power-hungry ICT assets a business can own. In recent years, CIOs
More informationThe face of consistent global performance
Building safety & security global simplified accounts The face of consistent global performance Delivering enterprise-wide safety and security solutions. With more than 500 offices worldwide Johnson Controls
More informationWorkforce Optimisation
white paper Workforce Optimisation Making Workforce Optimisation Your Handbook to Effective Operations Executive summary Contact centre operations are becoming increasingly complicated. The development
More informationDSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace
DSV Air & Sea, Inc. Aerospace Sector DSV Air & Sea, Inc. Aerospace Introduction to DSV DSV is a global supplier of transport and logistics services. We have offices in more than 70 countries and an international
More informationMAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO
MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),
More informationForeign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund
Income INTECH Global Income Managed Volatility Fund Australia 0.0066 0.0375 Austria 0.0045 0.0014 Belgium 0.0461 0.0138 Bermuda 0.0000 0.0059 Canada 0.0919 0.0275 Cayman Islands 0.0000 0.0044 China 0.0000
More informationwhite paper Ten Key Procurement and Logistics Trends and How to Navigate Their Pitfalls
white paper Ten Key Procurement and Logistics Trends and How to Navigate Their Pitfalls Contents Introduction 01 Trend 1: More accurate demand planning 01 Trend 2: Globalisation 01 Trend 3: Increased competition
More informationWorld Consumer Income and Expenditure Patterns
World Consumer Income and Expenditure Patterns 2014 14th edi tion Euromonitor International Ltd. 60-61 Britton Street, EC1M 5UX TableTypeID: 30010; ITtableID: 22914 Income Algeria Income Algeria Income
More informationAVOIDING BUSINESS RISK: THE HIDDEN BENEFIT OF SOFTWARE AS A SERVICE
AVOIDING BUSINESS RISK: THE HIDDEN BENEFIT OF SOFTWARE AS A SERVICE AVOIDING BUSINESS RISK: THE HIDDEN BENEFIT OF SOFTWARE AS A SERVICE Software as a Service (SaaS) is now the predominant architecture
More informationAppendix 1: Full Country Rankings
Appendix 1: Full Country Rankings Below please find the complete rankings of all 75 markets considered in the analysis. Rankings are broken into overall rankings and subsector rankings. Overall Renewable
More informationTriple-play subscriptions to rocket to 400 mil.
Triple-play criptions to rocket to 400 mil. Global triple-play criptions will reach 400 million by 2017; up by nearly 300 million on the end-2011 total and up by 380 million on the 2007 total, according
More informationTHE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION
CUSTOMER SUCCESS STORY THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION EXECUTIVE SUMMARY CUSTOMER NAME Coleman Technologies INDUSTRY
More informationChart 1: Zambia's Major Trading Partners (Exports + Imports) Q4 2008 - Q4 2009. Switzernd RSA Congo DR China UAE Kuwait UK Zimbabwe India Egypt Other
Bank of Zambia us $ Million 1. INTRODUCTION This report shows Zambia s direction of merchandise trade for the fourth quarter of 2009 compared with the corresponding quarter in 2008. Revised 1 statistics,
More informationCISCO METRO ETHERNET SERVICES AND SUPPORT
SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service
More informationIs the future of networking software defined?
white paper Is the future of networking software defined? A Dimension Data perspective Software-defined networking (SDN) has become a much-hyped and misunderstood technology shift, with many vendors delivering
More informationGlobal AML Resource Map Over 2000 AML professionals
www.pwc.co.uk Global AML Resource Map Over 2000 AML professionals January 2016 Global AML Resources: Europe France Italy Jersey / Guernsey 8 Ireland 1 Portugal 7 Luxembourg 5 United Kingdom 1 50 11 Spain
More information2015 Growth in data center employment continues but the workforce is changing
Published in Conjunction with MARKET BRIEFING GLOBAL DATA CENTER EMPLOYMENT 2015 2015 Growth in data center employment continues but the workforce is changing Globally, the number of people working in
More informationConsolidated International Banking Statistics in Japan
Total (Transfer Consolidated cross-border claims in all currencies and local claims in non-local currencies Up to and including one year Maturities Over one year up to two years Over two years Public Sector
More information