Business Continuity Planning
|
|
- Georgia Watkins
- 8 years ago
- Views:
Transcription
1 Business Continuity Planning Examples of Risk Analysis Workshop Outcomes Solution Summary and Case Studies By Dennis Wenk and Kathy Macchi
2 Executive Summary Evaluating business continuity plans requires expertise that few organizations have in-house. IT staff may lack the methodology for systematic analysis, sometimes letting emotional factors interfere with what should be business decisions. Even worse, although most organizations understand the immediate impact of a disaster, they may overlook more likely-to-occur events that can have a far more severe impact. Through the Risk Analysis Workshop, Hitachi Data Systems Global Solution Services makes its extensive experience available to organizations facing these complex business continuity issues. The Workshop s unique approach helps IT assess the resilience of their environment and prioritize the organization s plans for resolving gaps. Although every organization s issues are unique, common underlying issues are illustrated in the nine Workshop experiences summarized in this document.
3 Contents Introduction... 1 Risk Analysis Workshop Approach and Methodology... 2 The Objective... 2 The Team... 2 The Process... 2 Workshop Deliverables and Benefits... 2 Quantitative Operational Risk Assessment... 3 Workshop Examples... 3 Heterogeneous Platform Consistency... 3 Data Consistency... 4 Prioritization of Business Continuity Efforts... 4 Critical Resource Dependencies... 4 Minimizing Business Risk of Consolidating Data Centers... 5 Cost Justification... 5 Compliance... 6 Conclusion... 6
4 Business Continuity Planning Examples of Risk Analysis Workshop Outcomes Solution Summary and Case Studies By Dennis Wenk and Kathy Macchi Introduction In your business continuity planning, are you grappling with issues, such as: How much protection do I need to minimize risk? What is the payback for the investment required? How can I justify the expense to our executives? Are our current risk management plans adequate? Do our internal controls satisfy government regulations? Do we even have the expertise required to evaluate our plans rigorously? Are we overlooking a higher-level impact, especially in the area of compliance? How can we bypass political issues to make objective, business-based decisions? How can we pull the team together to move forward? Most organizations have unknowingly accepted much greater operational risk than they realize. Recent catastrophic incidents ranging from Hurricane Katrina to the Enron scandal show how severe the results can be. To protect investors, new government regulations require internal controls for managing risk. Yet IT management is often unsure how to approach this complex issue. Hitachi Data Systems Global Solution Services (GSS) offers the Risk Analysis Workshop to help organizations answer these questions and more. In the Workshop, Hitachi Data Systems consultants guide organizations through a systematic evaluation to identify gaps in their risk management. This methodical approach removes emotions from the discussion, helping organizations focus on the business issues and reach consensus on their priorities for going forward. Following the Workshop, an organization can also engage Hitachi Data Systems for the Quantitative Operational Risk Assessment service, during which GSS consultants design the optimal solution to close material gaps identified in the Workshop and prepare an in-depth cost/benefit analysis to justify the investment required. This program helps organizations make more informed decisions about their business continuity investment, and it can also help them improve the quality of service they provide to their organization. IT executives consistently report that the Risk Analysis Workshop s unique interactive approach yielded invaluable guidance for their organization s business continuity planning and helped them quickly reach consensus on a broad range of issues. 1
5 Risk Analysis Workshop Approach and Methodology The Objective Develop a gap analysis of the organization s environment where they are versus where they need to be. The Team Assemble a multidisciplinary group from across the organization. A variety of participants ensures that multiple perspectives are represented. Team members learn how the issues are interrelated and see their relative business impact. This helps the group focus on the core issues for the organization rather than individual department agendas. The Process The Workshop activities require two full days. The team develops a gap analysis by evaluating their organization s controls, processes, and procedures for risk management compared to a standardized approach. They compare the relative effectiveness and importance of their current state to their desired state for each of 34 topics (such as interruption impact, environmental issues, synchronization points, and offsite storage) within these five categories: Economic and regulatory Continuity background Infrastructure Data Recovery facilities The team also identifies the risks of not making any needed improvements and the obstacles to getting the job done. Workshop Deliverables and Benefits Within a week, Hitachi Data Systems delivers an executive briefing reflecting the Workshop findings: Diagnostic scorecard shows the ratings for the 34 areas, measuring them for status, quality, process, technology, and exposure. Grid analysis depicts the organization s strengths and deficiencies via Likert charts, ranking major limitations that need to be addressed. Recommendations describe options for getting to the desired state, including high-level designs and cost estimates. 2
6 In addition to the standard deliverables, the Workshop experience provides intangible benefits, which many organizations consider to be as valuable as the findings themselves: Insight and shared awareness of key issues and an appreciation of their interrelatedness Interdisciplinary consensus on priorities and next steps Help making decisions for the right business reasons Most important of all, the Workshop consistently helps organizations identify potential high-level considerations that they have overlooked. Compliance issues, in particular, are not well understood and could lead to serious consequences if left unaddressed. Quantitative Operational Risk Assessment Hitachi Data Systems and GSS encourage organizations to follow the Workshop with the Quantitative Operational Risk Assessment service. During a Quantitative Operational Risk Assessment engagement, GSS consultants propose alternatives, evaluating their effectiveness and analyzing their cost/benefits in-depth to determine the optimal solution for the organization. The Quantitative Operational Risk Assessment service is beneficial for: Making more informed decisions about business continuity investments Improving the quality of service IT provides Workshop Examples Although the complexity of IT environments makes each situation unique, the Risk Analysis Workshop addresses many common concerns. The experiences described below illustrate these key issues: Consistent practices across heterogeneous platforms Data consistency between sites Prioritization of business continuity investments Resource dependencies of critical business functions Balancing the risks and benefits of data center consolidation Investment cost justification Compliance Heterogeneous Platform Consistency Large Bank in Africa The key Workshop finding for the bank s participants was that they had placed their entire operation at risk by implementing inadequate protections for their open systems environment. Their mainframe business continuity plans were sufficient, but their remote procedures for the two environments were inconsistent. Key interdependencies between the two had not been fully identified, allowing the plans to be out of balance. Budgetary issues had taken priority over business continuity requirements, and, consequently, the whole environment was inadequately protected. 3
7 The bank s participants decided to obtain the technology necessary to resolve the open systems exposure. Data Consistency Large Retailer and E-commerce Site in Latin America A critical finding from the Workshop for the retailer s executives was that their business continuity plans were inadequate. Significant financial losses were likely to occur if they continued with the status quo. Such losses could, in turn, cost the executives their positions with the organization. The retailer s Workshop participants concluded that they must rethink their entire offsite strategy for data storage. They realized that their recovery site was inadequate and that there were data consistency issues between the sites due to the frequency of copying the data. The financial impact of an outage during Christmas shopping, their peak risk period, would be tremendous, so it was absolutely necessary that they get prepared to handle the seasonal spikes and surges. Following the Workshop the company improved overall recovery capability by acquiring redundant storage for remote copy/data replication and more compute power for the new recovery site. In addition to advising the retailer about their long-term business continuity plans, Hitachi Data Systems recommended temporary mitigating actions to minimize the possibility of interruptions during the upcoming Christmas season until the long-term recovery site enhancements were complete. Prioritization of Business Continuity Efforts Title Insurance Company The title insurance company hired a new executive to lead their business continuity planning department. He came to the Risk Analysis Workshop for assistance in prioritizing future efforts for the company s several data centers. Prior to the Workshop, the department s focus had been solely on major catastrophic failures, such as hurricanes (one data center is in Jacksonville, Florida). The new executive knew that it no longer takes a flood or hurricane to incur significant financial losses from an interruption of IT services. He knew they must figure out how to shift their focus from the potential losses from major catastrophes to expected losses from more ordinary failures. The team concluded they had been ignoring problems they were likely to encounter those causing a short but very costly period of downtime while overspending to protect against catastrophes that might never happen. In a very important way, the outcome of the Workshop for the customer went beyond identifying gaps. The process helped the team understand as a group that they had been focused on the wrong issues. Reaching this conclusion together significantly increased their support for the recommendations for going forward. For the company executive, this consensus was extremely valuable to him in his new role. Critical Resource Dependencies Aviation Technology Company During the Workshop, the company team realized that they did not know the impact of the loss of any single storage drive on their whole operation. This was the result of never having mapped their data to the infrastructure. They didn t know which of their resources were critical and what the dependencies were on these critical resources. They learned that for them to know how critical any given storage drive was to the organization, this mapping had to occur. 4
8 Because of the difficulty of going back to map the resources at this point, the company decided they had to proceed with replicating all of their data rather than just the critical data. Any further delay was considered too great a risk. Given the circumstances, mirroring the entire operation was considered cheaper than risking the wait until the mapping was complete. The company s executives expressed positive feedback on the Workshop. Initially, they had insisted on an abbreviated version to limit their time commitment. However, after they realized what valuable information and knowledge came out of the experience, they acknowledged it was a strategic error to schedule it for less than the prescribed two days. They recommend that other organizations not shorten the time allotted, given the value of their experience. Minimizing Business Risk of Consolidating Data Centers Bank in the United Kingdom After the merger of two banks, the new organization needed to consolidate its six data centers. The bank s objective for the Workshop was to understand the best way to balance the risks versus the optimizations possible with consolidating. Their sessions helped them answer questions such as: How many data centers were required to support the combined workload? Concentrating operations into fewer sites increases the exposure to risk. How much risk were they willing to take? If they reduced the data centers to two, how should they reduce the extent of the operational exposure? Following the Workshop, Hitachi Data Systems helped them evaluate their data centers for fit to purpose to handle the increased, consolidated workload and developed storage area network designs. Hitachi Data Systems also helped the bank determine the storage total cost of ownership before and after the consolidation to evaluate the cost savings. Cost Justification Latin American Bank The bank had taken some basic steps to address business continuity, such as offsite storage of tape backups, but local circumstances made operations very vulnerable. All bank operations for the entire country were in one city, exposing the bank to risks ranging from volcanoes to civil unrest. The bank s attempts to justify better risk management procedures to the parent company had not been successful. The bank needed help communicating its importance to the whole country s financial infrastructure and thus the magnitude of the risk of not addressing the bank s vulnerabilities. Utilizing the quantitative risk assessment developed after the Workshop by the Hitachi Data Systems team, the bank developed a concrete way to justify the investment. Two weeks after presenting it to its parent company, the bank received funding approval for a three-data-center solution. Privately held Financial Institution in the Midwest This financial institution wants to become more like a bank, but this change would make them subject to a number of government regulations, including the requirement to have a disaster recovery plan. All of the institution s computer operations are centralized at one site, supporting 1,000 stores around the country. If the computer center goes down, then all stores are out of operation. When the stores are down, the company not only loses business, but it is also subject to bad debt and a variety of other problems. 5
9 The management staff needed help quantifying the investment required and the benefits that would result from implementing a disaster recovery plan. To satisfy the bank regulations for adequate controls, they needed to set up a second site, but they did not want to spend more than necessary. The company was extremely pleased with the Workshop process and results. At the lengthy executive review session following the Workshop, the CFO repeatedly indicated that the analysis provided great value to them that they would not have obtained otherwise. The executive team approved the investment required for a second site based on the cost versus benefits justification developed with the assistance of Hitachi Data Systems. IT Services Company/Outsourcer This outsourcer was challenged by justifying the incremental cost of improving recovery time measures to their customers. As their customers database systems grow, they find it increasingly difficult to back up or to restore within the recovery time objective (RTO). This increases their customers exposure to catastrophic failure. Consequently the outsourcer needed better but more expensive alternatives such as remote replication to improve time to recovery but did not want to absorb all of the extra cost. The outsourcer engaged Hitachi Data Systems for the Workshop to develop a cost/benefit analysis, which they used to justify the added expense of the new technology to their customers. Compliance Latin American Cell Phone Carrier Due to shortcomings in backup procedures, the cell phone carrier was not able to recover in a timely fashion from an interrupted defragmentation process that left all systems in a disjointed state. Recovery took an entire week. During that time, prepaid phone cards did not decrement minutes from the customers balances, but the carrier was still charged for the service. Lost revenue amounted to US$15 million. The cell phone carrier signed up for the Risk Analysis Workshop following this episode. They learned that there is a critical business issue above and beyond the lost revenue they experienced with the interrupted process. That is, since their stock is traded on New York Stock Exchange, if this episode had occurred after Sarbanes-Oxley Act was implemented, they would have been required to disclose the situation to the public. In that case, the stock market would probably have reacted negatively, potentially costing their investors significantly. Going forward, this company must always factor compliance requirements into their business continuity planning. This realization provided the rationale the carrier needed to make the investment in a disaster recovery site. They purchased Hitachi TrueCopy Remote Replication software for remote data replication plus Hitachi storage. Conclusion Developing adequate business continuity/risk management plans is a complex challenge requiring expertise that most organizations do not have internally. Even more challenging may be justifying the required investments to senior management. Hitachi Data Systems Global Solution Services has the expertise to guide organizations through the process of evaluating their current plans and determining what remediation is required, if any. The methodical approach of the Risk Analysis Workshop has led many organizations to important realizations about the adequacy of their risk management plans and the reality of their readiness to handle business disruptions. 6
10 Hitachi Data Systems Corporation Corporate Headquarters 750 Central Expressway, Santa Clara, California USA Contact Information: / info@hds.com Asia Pacific and Americas 750 Central Expressway, Santa Clara, California USA Contact Information: info@hds.com Europe Headquarters Sefton Park, Stoke Poges, Buckinghamshire SL2 4HD United Kingdom Contact Information: + 44 (0) info.uk@hds.com Hitachi is a registered trademark of Hitachi, Ltd., and/or its affiliates in the United States and/or other countries. Hitachi Data Systems is registered with the U.S. Patent and Trademark Office as a trademark and service mark of Hitachi, Ltd. The Hitachi Data Systems logotype is a trademark and service mark of Hitachi, Ltd. TrueCopy is a registered trademark of Hitachi Data Systems Corporation. All other trademarks, service marks, company names, and logos are properties of their respective owners. Notice: This document is for informational purposes only, and does not set forth any warranty, express or implied, concerning any equipment or service offered or to be offered by Hitachi Data Systems. This document describes some capabilities that are conditioned on a maintenance contract with Hitachi Data Systems being in effect, and that may be configuration-dependent, and features that may not be currently available. Contact your local Hitachi Data Systems sales office for information on feature and product availability. Hitachi Data Systems sells and licenses its products subject to certain terms and conditions, including limited warranties. To see a copy of these terms and conditions prior to purchase or license, please go to or call your local sales representative to obtain a printed copy. If you purchase or license the product, you are deemed to have accepted these terms and conditions. Hitachi Data Systems Corporation All Rights Reserved. WHP KLD February 2007
Global Solution Services Overview
O V E R V I E W Corporate Headquarters 750 Central Expressway, Santa Clara, California 95050-2627 USA Contact Information: + 1 408 970 1000 www.hds.com / info@hds.com Asia Pacific and Americas 750 Central
More informationSynchronous Data Replication
S O L U T I O N S B R I E F Synchronous Data Replication Hitachi Data Systems Synchronous Data Replication Business continuity has become one of the top issues facing businesses and organizations all around
More informationVirtual Tape Library Solutions by Hitachi Data Systems
O V E R V I E W Virtual Tape Library Solutions by Hitachi Data Systems Hitachi Data Systems Virtual Tape Library Solutions by Hitachi Data Systems Enterprise data centers face a growing problem in data
More informationThe BIG Five Benefits. One File and Content Storage Family
The BIG Five Benefits Introduction Table of Contents Unstructured data growth is exploding and shows no sign of cooling down. Costs rise day by day and increasing regulations require data to be retained
More informationMicrosoft SQL Server Always On Technologies
Microsoft SQL Server Always On Technologies Hitachi Data Systems Contributes Always On Storage Solutions A Partner Solutions White Paper By Rick Andersen and Simon Pengelly December 2006 Executive Summary
More informationHow To Use The Hitachi Content Archive Platform
O V E R V I E W Hitachi Content Archive Platform An Active Archive Solution Hitachi Data Systems Hitachi Content Archive Platform An Active Archive Solution As companies strive to better manage information
More informationAchieve Continuous Computing for Mainframe Batch Processing. By Hitachi Data Systems and 21st Century Software
Achieve Continuous Computing for Mainframe Batch Processing By Hitachi Data Systems and 21st Century Software February 2016 Contents Executive Summary... 2 Introduction... 3 Difficulties in Recovering
More informationBusiness Continuity Solution Blueprint: Synchronous Data Replication
Business Continuity Solution Blueprint: Synchronous Data Replication Business continuity has become one of the top issues facing enterprises globally. Data growth is exploding, and more and more enterprises
More informationHitachi Adaptable Modular Storage 2000 Family and Microsoft Exchange Server 2007: Monitoring and Management Made Easy
Solution Profile Hitachi Adaptable Modular Storage 2000 Family and Microsoft Exchange Server 2007: Monitoring and Management Made Easy Hitachi Data Systems Monitoring and Management Made Easy Over the
More informationAudit of the Disaster Recovery Plan
Audit of the Disaster Recovery Plan Report # 11-05 Prepared by Office of Inspector General J. Timothy Beirnes, CPA, Inspector General Kit Robbins, CISA, CISM, CRISC, Lead Information Systems Auditor TABLE
More informationThe Benefits of Virtualizing
T E C H N I C A L B R I E F The Benefits of Virtualizing Aciduisismodo Microsoft SQL Dolore Server Eolore in Dionseq Hitachi Storage Uatummy Environments Odolorem Vel Leveraging Microsoft Hyper-V By Heidi
More informationWhy Should Companies Take a Closer Look at Business Continuity Planning?
whitepaper Why Should Companies Take a Closer Look at Business Continuity Planning? How Datalink s business continuity and disaster recovery solutions can help organizations lessen the impact of disasters
More informationHitachi Data Protection Suite
Hitachi Data Protection Suite Powered by CommVault Partner Beyond Technology 2 Facing rising volumes of data that promise to overwhelm shrinking backup windows, stress already stretched resources, and
More informationDISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES
APPENDIX 1 DISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES March 2008 Auditor General s Office Jeffrey Griffiths, C.A., C.F.E. Auditor General City of Toronto TABLE OF CONTENTS EXECUTIVE SUMMARY...1
More informationIncreasing SAP Infrastructure Value with Hitachi Storage
Increasing SAP Infrastructure Value with Hitachi Storage Solution Guide By James Stephens October 2009 Summary This solution guide introduces storage system deployment concepts that can help increase the
More informationVirtualization Architecture Synergies: Hitachi Data Systems and VMware White Paper. By Michael Williams, Hitachi Data Systems
Virtualization Architecture Synergies: Hitachi Data Systems and VMware White Paper By Michael Williams, Hitachi Data Systems May 2008 Executive Summary As organizations embrace and expand on their VMware
More informationHitachi HiCommand Storage Services Manager Software. Partner Beyond Technology
Hitachi HiCommand Storage Services Manager Software Partner Beyond Technology By auto-discovering the storage environment and illuminating the path from each application through the SAN to the storage
More informationDISASTER RECOVERY PLANNING GUIDE
DISASTER RECOVERY PLANNING GUIDE AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING FOR JD EDWARDS SOFTWARE CUSTOMERS www.wts.com WTS Disaster Recovery Planning Guide Page 1 Introduction This guide will provide
More informationBig Data Services From Hitachi Data Systems
SOLUTION PROFILE Big Data Services From Hitachi Data Systems Create Strategy, Implement and Manage a Solution for Big Data for Your Organization Big Data Consulting Services and Big Data Transition Services
More informationRecovery Site Evaluation: Finding Viable Alternatives
Delivering the business value of IT. Recovery Site Evaluation: Finding Viable Alternatives Michael Croy Director, Business Continuity Solutions, Forsythe Solutions Group Session Agenda - Past to Present:
More informationBackup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity
Research Publication Date: 11 August 2011 ID Number: G00215300 Backup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity John P Morency, Donna Scott, Dave Russell For the
More informationBEST PRACTICE GUIDE TO SMALL BUSINESS PROTECTION: BACKUP YOUR SMALL BUSINESS INFORMATION
BEST PRACTICE GUIDE TO SMALL BUSINESS PROTECTION: BACKUP YOUR SMALL BUSINESS INFORMATION ENTER YOUR BUSINESS depends on electronic customer lists, confidential information and business records. Protecting
More informationWhite Paper AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING AND SOLUTIONS FOR IT AND TELECOM DECISION MAKERS. Executive Summary
AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING AND SOLUTIONS FOR IT AND TELECOM DECISION MAKERS Executive Summary Today s businesses rely heavily on voice communication systems and data networks to such
More informationOptimizing the Data Center through Operational Efficiency and Business Resilience
S O L U T I O N S B R I E F Optimizing the Data Center through Operational Efficiency and Business Resilience Hitachi Data Systems Optimizing the Data Center through Operational Efficiency and Business
More informationBy Hitachi Data Systems and DataCore
W H I T E P A P E R Aciduisismodo Simplify Data Center Dolore Monitoring Eolore Dionseq with a Single-pane Uatummy Odolorem View Vel Hitachi IT Operations Analyzer and DataCore SANsymphony-V Consolidate
More informationTeamQuest and ITIL Version 2
TeamQuest and ITIL Version 2 Part 2 Service Delivery The Cornerstone of the ITIL V2 Framework Widely adopted or considered, IT Infrastructure Library (ITIL) Version 2 is still relevant today. Yes, a refreshed
More informationHitachi TagmaStore Universal Storage Platform and Network Storage Controller. Partner Beyond Technology
Hitachi TagmaStore Universal Storage Platform and Network Storage Controller Partner Beyond Technology Hitachi TagmaStore Universal Storage Platform and Network Storage Controller Having established a
More informationApplication Optimized Storage Solutions from Hitachi Data Systems for Microsoft Exchange
Enterprise and Midrange Storage Application Optimized Storage Solutions from Hitachi Data Systems for Microsoft Exchange An Application Brief By John Harker and Nick Toozs-Hobson September 2006 Contents
More informationWHITE PAPER. The 5 Critical Steps for an Effective Disaster Recovery Plan
WHITE PAPER The 5 Critical Steps for an Effective Disaster Recovery Plan 2 WHITE PAPER The 5 Critical Planning Steps For An Effective Disaster Recovery Plan Introduction In today s climate, most enterprises
More informationHow to Manage Critical Data Stored in Microsoft Exchange Server 2010. By Hitachi Data Systems
W H I T E P A P E R How to Manage Critical Data Stored in Microsoft Exchange Server 2010 By Hitachi Data Systems April 2012 2 Table of Contents Executive Summary and Introduction 3 Mission-critical Microsoft
More informationHitachi Data Systems and Brocade Disaster Recovery Solutions for VMware Environments
Hitachi Data Systems and Brocade Disaster Recovery Solutions for VMware Environments Technical Brief By Sarah Hamilton, Hitachi Data Systems Marcus Thordal, Brocade July 2009 Executive Summary The rapid
More informationData Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322
Business Continuity and Disaster Recovery Job Descriptions Table of Contents Business Continuity Services Organization Chart... 2 Director Business Continuity Services Group... 3 Manager of Business Recovery
More informationTailoring enterprise risk management strategies to the Main-Street insurer
Tailoring enterprise risk management strategies to the Main-Street insurer Prepared by: Jay Golonka, Partner, McGladrey LLP 816.751.1830, jay.golonka@mcgladrey.com Discussions of Enterprise Risk Management
More informationATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V
ATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V WHITE PAPER Small and Medium-Sized Enterprises Need a Unified
More informationA Practical Guide to Cost-effective Disaster Recovery Planning
White Paper www.novell.com A Practical Guide to Cost-effective Disaster Recovery Planning Contents Measuring Total Cost of Ownership... 3 Measure Performance... 4 Assess Your Risk through Regular Testing...
More informationAccelerate the Business Value of Enterprise Storage
Accelerate the Business Value of Enterprise Storage Hitachi Unified Storage VM: Get the right combination of economic efficiencies and operational results. Efficiency, Performance, Productivity, Business
More informationDeploying Microsoft Exchange Server 2010 on the Hitachi Adaptable Modular Storage 2500
Deploying Microsoft Exchange Server 2010 on the Hitachi Adaptable Modular Storage 2500 Implementation Guide By Patricia Brailey August 2010 Summary IT administrators need email solutions that provide data
More informationGOVERNMENT FINANCE OFFICERS ASSOCIATION OF MISSOURI SPRING 2012 CONFERENCE IT DISASTER PLAN
GOVERNMENT FINANCE OFFICERS ASSOCIATION OF MISSOURI SPRING 2012 CONFERENCE IT DISASTER PLAN 2012 Sikich LLP. All Rights Reserved. Presented by: Scott Wegner Partner, Director Networking Services Sikich
More informationCombining Onsite and Cloud Backup
Combining Onsite and Cloud Backup How businesses of all sizes can protect growing volumes of data and their bottom line Copyright Acronis, Inc., 2002 2012 ompanies of all sizes are dealing with large and
More informationThe Weill Cornell Medical College and Graduate School of Medical Sciences. Responsible Department: Information Technologies and Services (ITS)
Information Technology Disaster Recovery Policy Policy Statement This policy defines acceptable methods for disaster recovery planning, preparedness, management and mitigation of IT systems and services
More informationFederal Financial Institutions Examination Council FFIEC BCP. Business Continuity Planning FEBRUARY 2015 IT EXAMINATION H ANDBOOK
Federal Financial Institutions Examination Council FFIEC Business Continuity Planning BCP FEBRUARY 2015 IT EXAMINATION H ANDBOOK Table of Contents Introduction 1 Board and Senior Management Responsibilities
More informationBusiness Continuity Plan
Business Continuity Plan October 2007 Agenda Business continuity plan definition Evolution of the business continuity plan Business continuity plan life cycle FFIEC & Business continuity plan Questions
More informationParish National Bank. Parish National Bank increases protection with recovery management from EMC and VMware BUSINESS VALUE HIGHLIGHTS
Customer Focus on Business Continuity Parish National Bank Parish National Bank increases protection with recovery management from EMC and VMware BUSINESS VALUE HIGHLIGHTS SOLUTION SNAPSHOT Software: VMware
More informationTable of contents. Maintaining Continuity of Operations with a Disaster Tolerance Strategy
Maintaining Continuity of Operations with a Disaster Tolerance Strategy IT risks must now be considered as serious as any other significant business risk. Business white paper Table of contents Executive
More informationStorage Consolidation Using Hitachi Thunder 9520V Workgroup Modular Storage Systems
Enterprise Storage Storage Consolidation Using Hitachi Thunder 9520V Workgroup Modular Storage Systems An Application Brief By Steve Smith December 2004 Executive Summary While large enterprises have been
More informationA Practical Guide to Cost-Effective Disaster Recovery Planning
A Practical Guide to Cost-Effective Disaster Recovery Planning Organizations across the globe are finding disaster recovery increasingly important for a number of reasons. With the two traditional approaches
More informationTHE CXO S GUIDE TO MANAGING EXPANSION... WHILE CONTROLLING COSTS & COMPLIANCE CONSIDERATIONS
THE CXO S GUIDE TO MANAGING EXPANSION... WHILE CONTROLLING COSTS & COMPLIANCE CONSIDERATIONS The CXO s Guide to Managing Expansion While Controlling Costs & Compliance Considerations 2 45% OF IT PROFESSIONALS
More informationQUICK FACTS. Replicating Canada-based Database Support at a New Facility in the U.S. TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES
[ Energy Services, Managed Services Offering/ Network Infrastructure Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Oil and natural gas Revenue: Approximately $5.2
More informationROI of IT DISASTER RECOVERY
ROI of IT DISASTER RECOVERY Acronis 2002-2015 In light of recent U.S. disasters, such as Hurricane Sandy and Katrina, disaster recovery and business continuity are now important topics that are top of
More informationTop 7 Best Practices for IT Service Continuity
Top 7 Best Practices for IT Service Continuity Who should read this paper Organizational leads that influence and make decisions on Business Continuity practices for the business IT service continuity
More informationThree Cost-Effective Ways to Improve Your Business Continuity Planning and Protect Your Firm
Three Cost-Effective Ways to Improve Your Business Continuity Planning and Protect Your Firm In the past few years, business disruptions have brought the financial industry under greater scrutiny. Superstorm
More informationATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V
ATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V WHITE PAPER Create the Data Center of the Future Accelerate
More informationKPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity
INFORMATION RISK MANAGEMENT KPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity ADVISORY Contents Agenda: Global trends and BCM
More informationDisaster Recovery & Business Continuity Dell IT Executive Learning Series
Disaster Recovery & Business Continuity Dell IT Executive Learning Series Presented by Rich Armour, Debi Higdon & Mitchell McGovern THIS PRESENTATION SUMMARY IS FOR INFORMATIONAL PURPOSES ONLY AND MAY
More informationWeathering Tumultuous Hurricane Season with Disaster Recovery Solution from Symantec and Juniper
Weathering Tumultuous Hurricane Season with Disaster Recovery Solution from Symantec and Juniper With its Miami data center located in the path of hurricanes, Banco Santander requires a reliable disaster
More informationCONTINUITY OF OPERATIONS AUDIT PROGRAM EVALUATION AND AUDIT
CONTINUITY OF OPERATIONS AUDIT PROGRAM EVALUATION AND AUDIT April 16, 2014 INTRODUCTION Purpose The purpose of the audit is to give assurance that the development of the Metropolitan Council s Continuity
More informationEnterprise-class Solutions for the Midrange
Enterprise Storage Enterprise-class Solutions for the Midrange A White Paper By Steve Smith and Kevin Sampson June 2005 Executive Summary Most businesses, regardless of size, face similar data storage
More informationChapter I: Fundamentals of Business Continuity Management
Chapter I: Fundamentals of Business Continuity Management Objectives Define Business Continuity Management (BCM) Define the relationship between BCM and risk management Review BCM responsibilities Identify
More informationAssessing Your Cloud Backup Opportunity
Assessing Your Cloud Backup Opportunity A guide to addressing 7 key questions about your customers www.asigra.com Introduction Are you losing business to competing Managed Service Providers (MSP) because
More informationEnsuring your DR plan does not Lead to a Disaster
Common Disaster Recovery Plan Misconceptions Ensuring your DR plan does not Lead to a Disaster Outages do not discriminate. Not having had an outage for a year (or even ten years) does not mean you are
More informationwww.pwc.com Business Resiliency Business Continuity Management - January 14, 2014
www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 Agenda Key Definitions Risks Business Continuity Management Program BCM Capability Assessment Process BCM Value Proposition
More informationBuilding and Maintaining a Business Continuity Program
Building and Maintaining a Business Continuity Program Successful strategies for financial institutions for effective preparation and recovery Table of Contents Introduction...3 This white paper was written
More informationBusiness Continuity Planning in IT
Introduction: Business Continuity Planning in IT The more your business relies on its IT systems, the more you need to consider how unexpected disruptions might affect your business. These disruptions
More informationHigh Availability is not a Luxury.
High Availability is not a Luxury. Eliminating Downtime for Small and Mid-Market Organizations Information technology (IT) provides enormous value for the small and mid-market business, but it also represents
More informationReview of Information Technology s Data System Backup and Disaster Recovery Process Page 2 of 10 September 30, 2013
Page 2 of 10 Scope and Objectives We reviewed the backup and disaster recovery processes utilized by DOH for information applications/systems managed by IT over the last three years. This review included
More informationHitachi Data Systems and Brocade Disaster Recovery Solutions for VMware Environments
Hitachi Data Systems and Brocade Disaster Recovery Solutions for VMware Environments Technical Brief By Sarah Hamilton, Hitachi Data Systems, and Marcus Thordal, Brocade December 2009 Executive Summary
More informationVirtualizing disaster recovery using cloud computing
IBM Global Technology Services Thought Leadership White Paper January 2012 Virtualizing disaster recovery using cloud computing Transition your applications quickly to a resilient cloud 2 Virtualizing
More informationOperational Risk Management - The Next Frontier The Risk Management Association (RMA)
Operational Risk Management - The Next Frontier The Risk Management Association (RMA) Operational risk is not new. In fact, it is the first risk that banks must manage, even before they make their first
More information2014 NABRICO Conference
Business Continuity Planning 2014 NABRICO Conference September 19, 2014 6 CityPlace Drive, Suite 900 St. Louis, Missouri 63141 314.983.1200 1520 S. Fifth Street, Suite 309 St. Charles, Missouri 63303 636.255.3000
More informationCENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT
CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT JANUARY 2008 GUIDELINE ON BUSINESS CONTINUITY GUIDELINE CBK/PG/14
More information4 Ways to Maximize Your Investment in Converged Infrastructure
4 Ways to Maximize Your Investment in Converged Infrastructure New demands are coming in from the business every day, and you re expected to meet them without additional funding or resources. This added
More informationDisaster Recovery Plan
Disaster Recovery Plan This guide sets forth items to consider in the review of the firm s disaster recovery plan. You should form a committee to assess the plan and should assign activities under the
More informationDISASTER RECOVERY BUSINESS CONTINUITY DISASTER AVOIDANCE STRATEGIES
DISASTER RECOVERY BUSINESS CONTINUITY DISASTER AVOIDANCE STRATEGIES Dejan Živanović EMC Technology Solutions Group SEE Presales Manager Dejan.Zivanovic@emc.com 1 The Business Maturity Model V Enabled Web
More informationBusiness Continuity Planning and Disaster Recovery Planning
Business Continuity Planning and Disaster Recovery Planning Ed Crowley IAM/IEM 1 ISC 2 Key Areas of Knowledge Understand business continuity requirements 1. Develop and document project scope and plan
More information2014 StorageCraft. All rights reserved. CASE STUDY: NUMA NETWORKS
1 CASE STUDY: NUMA NETWORKS $800K IN PRODUCT WAITS FOR DELIVERY It s a sunny Saturday morning in Orange County, California when the help line rings at Numa Networks. A new customer is calling in a panic.
More informationTREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION Disaster Recovery Testing Is Being Adequately Performed, but Problem Reporting and Tracking Can Be Improved May 3, 2012 Reference Number: 2012-20-041 This
More informationE-DISASTER RECOVERY MEANS CONTINUOUS AVAILABILITY
5-02-16 INFORMATION MANAGEMENT: STRATEGY, SYSTEMS, AND TECHNOLOGIES E-DISASTER RECOVERY MEANS CONTINUOUS AVAILABILITY Janet Butler INSIDE From Recovery to Planning; Sources of Downtime; Planning Ahead;
More informationExhibit to Data Center Services Multisourcing Service Integrator Master Services Agreement
Exhibit to Data Center Services Multisourcing Service Integrator Master Services Agreement DIR Contract No. DIR-DCS-MSI-MSA-001 Between The State of Texas, acting by and through the Texas Department of
More informationManaging Microsoft Office SharePoint Server Content with Hitachi Data Discovery for Microsoft SharePoint and the Hitachi NAS Platform
Managing Microsoft Office SharePoint Server Content with Hitachi Data Discovery for Microsoft SharePoint and the Hitachi NAS Platform Implementation Guide By Art LaMountain and Ken Ewers February 2010
More informationThe Difference Between Disaster Recovery and Business Continuance
The Difference Between Disaster Recovery and Business Continuance In high school geometry we learned that a square is a rectangle, but a rectangle is not a square. The same analogy applies to business
More informationcourtesy of F5 NETWORKS New Technologies For Disaster Recovery/Business Continuity overview f5 networks P
courtesy of F5 NETWORKS New Technologies For Disaster Recovery/Business Continuity overview Business Continuity, Disaster Recovery and Data Center Consolidation IT managers today must be ready for the
More informationBusiness Continuity and Disaster Survival Strategies for the Small and Mid Size Business. www.integrit-network.com
Business Continuity and Disaster Survival Strategies for the Small and Mid Size Business www.integrit-network.com Business Continuity & Disaster Survival Strategies for the Small & Mid Size Business AGENDA:
More informationATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V
ATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V WHITE PAPER Maximize Your IT With All-Flash Storage Surprising
More informationBusiness resilience: The best defense is a good offense
IBM Business Continuity and Resiliency Services January 2009 Business resilience: The best defense is a good offense Develop a best practices strategy using a tiered approach Page 2 Contents 2 Introduction
More informationNEEDS BASED PLANNING FOR IT DISASTER RECOVERY
The Define/Align/Approve Reference Series NEEDS BASED PLANNING FOR IT DISASTER RECOVERY Disaster recovery planning is essential it s also expensive. That s why every step taken and dollar spent must be
More informationTable of Contents... 1
... 1 Chapter 1 Introduction... 4 1.1 Executive Summary... 4 1.2 Goals and Objectives... 5 1.3 Senior Management and Board of Directors Responsibilities... 5 1.4 Business Continuity Planning Processes...
More informationHigh availability and disaster recovery with Microsoft, Citrix and HP
High availability and disaster recovery White Paper High availability and disaster recovery with Microsoft, Citrix and HP Using virtualization, automation and next-generation storage to improve business
More informationHitachi Data Systems Global Accounts Program
SOLUTION PROFILE Hitachi Data Systems Global Accounts Program Our Mission: Streamline Communications, Provide Unparalleled Service According to Gartner, Inc., organizations require comprehensive solutions
More informationThis white paper describes the three reasons why backup is a strategic element of your IT plan and why it is critical to your business that you plan
This white paper describes the three reasons why backup is a strategic element of your IT plan and why it is critical to your business that you plan and execute a strategy to protect 100 percent of your
More informationATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V
ATA DRIVEN GLOBAL VISION CLOUD PLATFORM STRATEG N POWERFUL RELEVANT PERFORMANCE SOLUTION CLO IRTUAL BIG DATA SOLUTION ROI FLEXIBLE DATA DRIVEN V WHITE PAPER How Information Technology Drives Social Innovation
More informationIntroduction UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT
INFORMATION SECURITY: UNDERSTANDING BUSINESS CONTINUITY MANAGEMENT FACTSHEET This factsheet will introduce you to Business Continuity Management (BCM), which is a process developed to counteract systems
More informationAvailability Digest. www.availabilitydigest.com. Banks Use Synchronous Replication for Zero RPO February 2010
the Availability Digest Banks Use Synchronous Replication for Zero RPO February 2010 Two banks, the Bank of New York and the Fifth Third Bank, have each built highly-resilient, triplexed center complexes
More informationTO AN EFFECTIVE BUSINESS CONTINUITY PLAN
5 STEPS TO AN EFFECTIVE BUSINESS CONTINUITY PLAN Introduction The Snowpocalypse of 2015 brought one winter storm after another, paralyzing the eastern half of the United States. It knocked out power for
More informationHitachi Cloud Services for Private File Tiering. Low Risk Cloud at Your Own Pace. The Hitachi Vision on Cloud
S o l u t i o n P r o f i l e Hitachi Cloud Services for Private File Tiering Low Risk Cloud at Your Own Pace Hitachi Data Systems is a premier provider of cloud storage infrastructure, services and solutions
More informationOperational Continuity
Solution Brief Operational Continuity Achieve Maximum Uptime In a recent speech, Omar Sherin of the Qatar CERT, shared how they shifted their focus from protection and detection to response in the wake
More informationOptimize the Data Center through Operational Efficiency and Data Resilience. Understand Key Challenges, Provide Proactive Solutions
Optimize the Data Center through Operational Efficiency and Data Resilience Understand Key Challenges, Provide Proactive Solutions In today s always on business world, fast and continuous access to applications
More informationCisco Nexus Planning and Design Service
Cisco Nexus Planning and Design Service Efficiently migrate to a 10GbE environment. Create a more scalable, efficient, and resilient data center architecture with Cisco Nexus Planning and Design Service.
More informationcase study The Bank of New York Summary Introductory Overview ORGANIZATION: PROJECT NAME:
The Computerworld Honors Program Summary Founded in 1784, Company, Inc. (NYSE: BK) is the oldest bank in the. It is a global leader with operations in 33 countries and one of the largest U.S. securities
More informationDocumentation. Disclaimer
HOME UTORprotect DOCUMENTATION AMS/ROSI SERVICES CONTACT Documentation Disaster Recovery Planning Disaster Recovery Planning Disclaimer The following project outline is provided solely as a guide. It is
More informationTHE NEXT GENERATION OF DATA INSURANCE
THE NEXT GENERATION OF DATA INSURANCE High Indemnity and Broad Coverage Against Permanent Loss A Data Insurance Licensing Ltd. White Paper Version 2013.4.4 Data Insurance Licensing Ltd. THE NEXT GENERATION
More information