Innovations In International Payment Processing
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2 Innovations In International Payment Processing Planet Payment, a leading international payment processor, provides acquiring banks and processors and their merchants with innovative solutions that enable them to accept, process and reconcile payments, anytime, anywhere and in any currency. 02 The Company s customer base of more than 40 acquiring banks and processors spans from the US, Canada, the Middle East and Asia Pacific, including China, Hong Kong, Macau, Taiwan, Malaysia, India, and the Philippines. Our outsourcedservices business model and our single, proprietary, currency-neutral processing platform allow us to enter new markets quickly and cost-effectively. Our solutions help customers increase efficency, broaden their product set and open new sales channels. We leverage our state-of-art technology and integration within the credit card transaction flow to offer banks and their merchants innovative payment solutions that can differentiate product offerings and improve profitability, no matter where in the world they are located. Our solutions help merchants transform credit card processing from a cost of doing business into a highly effective marketing tool offering enhanced customer service to valued international cardholders. We deliver increased transparency to cross-border commerce and offer international cardholders, whether online in a shop, restaurant or hotel, or at and ATM the comfort and convenience of paying in the currency they know best their own. Headquartered in New York, our global commercial centers include Atlanta, Beijing, Bermuda, Dubai, Hong Kong, Honolulu, London, Shanghai, Singapore and Toronto. Our shares are traded on the London Stock Exchange AIM Market, under the symbols PPT and PPTR with a quotation in Pound Sterling and in the US on the OTCQX under the symbol PLPM with a quotation in US Dollars.
3 Our Global Advantages Driving New Opportunities Compelling business model captures new, recurring, high-margin processing revenue streams Outsourced solutions offer customers easier implementation processes and enhanced long-term operational efficiencies Established partnerships with acquiring banks and processors across the globe provide long-term stability and robust growth opportunities Optimizing the Potential of Our Innovative Technology Single, highly scalable, currency-neutral platform supports banks, processors and merchants in any country and any currency Integrated position within the credit card transaction data stream enables rapid product innovation Superior processing methodology whereby: All settlement funds, both domestic and multicurrency, remain within acquirer and merchant control Multi-currency transactions are settled in the same manner and time frame as domestic Integration with leading point-of-sale providers fosters support of next-generation payment processing Systems and processes offer high levels of security and internal controls, reviewed annually by independent PCI certification and SAS 70 audits Delivering Value to All Participants Banks and Processors Ability to earn new, high margin revenue streams Outsourced, scalable, payment solutions offer cost-effective speed-to-market Expanded product portfolio and competitive differentiators enhance merchant loyalty and attract new customers 03 Merchants Ability to target and complete more international sales Lower customer acquisition costs and improved profitability Enhanced customer service tools attract new customers and strengthen loyalty Improved customer demographic knowledge fosters more effective, marketing programs Cardholders Choice and convenience Certainty of safe and secure transactions Clarity and complete transparency in the currency they know best their own
4 Offering Innovative Solutions Our robust suite of innovative international payment processing and data services is available anywhere, anytime and in any currency. Offered through our network of the world s leading acquiring banks, processors and payment technology providers, Planet Payment s services are tailored to meet the nuances of various industry segments hospitality, retail, restaurant, travel, e-commerce and mobile commerce. Payment Processing of both multi-currency and/or domestic transactions is delivered through the Company s proprietary, currency-neutral SAS 70 and PCI-certified platform. Planet Payment operates redundant and geographically diverse data centers and concentrator sites in various international regions. The Company, a registered Third Party Processor, offers full Authorization, Capture, Settlement and Clearing services for all major card types as well as card routing services for other card brands, dependent upon regions. Planet Payment is certified to support EMV ( chip and pin ) transactions, and provides debit processing in the US, as well as Interac and VISA Debit in Canada. 04 Through our single, global online interface, we deliver best-in-class acquirer reconciliation and reporting services including financial, operational, settlement, commission, merchant profitability and various price management options. Acquirers and their merchants also have access to online systems for exceptions processing, including online chargeback and retrieval management. Pay In Your Currency lets international customers enjoy the confidence and convenience of paying for their purchase, or ATM withdrawal in the currency they understand best their own. Our service offers valued visitors informed choice and transparency at the point-of-sale, while merchants continue to benefit from the ease of funding and reporting in their local currency. For tourists seeking clarity in the cost of a stay or a business traveler looking to simplify expense accounting, Pay In Your Currency offers a powerful incentive for international travelers to return to participating merchants or your bank ATM on their next visit. FX Assured couples the convenience and certainty of Pay In Your Currency with the added benefit of a Best Rate Guarantee. With FX Assured, cardholders receive an individualized currency exchange rate, guaranteed by Planet Payment to be than the effective rate charged by their issuing bank. This offering relies on Planet Payment s patented rate-calculation methodology that allows us to mark-up individual transactions in real time. Multi-Currency Pricing helps e-commerce and mail/telephone order merchants reach new international markets quickly and helps maximize global sales when their international customers view pricing and pay in their home currencies. Multi-Currency Pricing more effectively turns international browsers into customers those from Japan enjoy the clarity of browsing and paying in Yen, while those from Britain enjoy the certainty of paying in British pounds. Provided through the convenience of a merchant account offering funding and reporting in their domestic currency, our solution does not involve merchant setup of any international entities or overseas banking accounts.
5 Anytime, Anywhere, Any Currency ipay Global Gateway, our robust, e-commerce and mail/telephone order payment application processes online credit, debit and electronic check payments and supports all major card types. ipay offers our signature multi-currency processing services, powerful subscription management and recurring billing services, as well as retail certified and hosted payment pages for merchants not integrated to our API. With our ipay Secure Token service, merchants can facilitate PCI compliance when they no longer store customers sensitive card details. Now we will generate random, unique tokens for each customer and for each of their credit or electronic check payment accounts. Merchants simply submit this token each time their customer makes a return purchase or payment. Planet Payment Integrated Point-of-Sale Solutions and Regional Switch launched initially in Asia-Pacific with certified Agilysis and MICROS interfaces advance the deployment of integrated payment solutions to the region s lodging, restaurant and retail segments. No longer limited to terminals running independently from property management systems, global merchants in this region can now enjoy the same operational efficiencies and offer similar customer-service features as they do in other areas of the world. BuyVoice is our mobile-commerce line of voice-recognition enabled mobile payment and shopping solutions. Based on the most ubiquitous mobile technology available the human voice BuyVoice is immediately accessible from all mobile and landline phones. Payment BuyVoice lets mobile merchants securely accept credit cards anywhere, anytime using any telephone at hand. Shop BuyVoice lets retailers quickly launch a new mobile sales channel that powers fully secure shopping anywhere, anytime just by speaking. 05 Global Merchant Reporting and Data Analytics provides global merchants unprecedented visibility into worldwide business operations. Best-in-class online transaction reporting spans regions, acquirers and diverse point-of-sale devices and reconciles in any currency. Sophisticated reporting hierarchy offers merchants full transparency of activity across all operations. Robust analytic tools offer merchants in-depth profiles of customers spending habits and country of origin, facilitating development of personalized marketing programs that attract more international guests and encourage the return of valued visitors.
6 Getting Started Partnering with Planet Payment provides acquirers and processors with access to an array of innovative international payment solutions, available in any currency. We will design a payment processing solution that meets your specific business and operational needs and accommodates the preferred level of integration with your existing processing environment. The Outsourced Model Planet Payment offers a full outsourcing arrangement with its acquiring and processing customers, at a fraction of the cost and time it would take to develop or enhance legacy systems. Through our turnkey solution, acquirers gain a full-service, multi-currency and/or domestic processing solution in any currency. Our processing services are offered on a private-label basis, and acquiring customers may market the services under their own brand. 06 An Integrated Approach Alternatively, Planet Payment s highly flexible approach allows an acquirer to select key operational components of our processing solution for inclusion within their current capabilities. We will work with our customers to custom design a solution that integrates elements of our platform into your respective processing environment. Whichever service model is selected, Planet Payment s systems may generate the necessary payment instruction files and related reporting and reconciliation services required for the acquirer to properly fund their merchants. We are committed to ensuring that our acquiring customers and their merchants enjoy the maximum returns from our solutions. From state-of-the-art innovation, focused back-office operational training and support, to co-branded sales and marketing training and materials, Planet Payment will be there providing best-in class support.
7 Directory Planet Payment, Inc. and Subsidiaries Corporate Headquarters 670 Long Beach Boulevard Long Beach, New York United States of America t f e info.us@ Americas Atlanta 1145 Sanctuary Parkway, #105 Alpharetta, GA 30 United States of America t Delaware One Corporate Commons 100 West Commons Boulevard Suite 200 New Castle, DE United States of America t f Bermuda 4th floor Washington Mall Phase II 22 Church Street, Hamilton Bermuda HM11 t Canada Representative e info.canada@planetpayment EMEA Thremhall Park Bishops Stortford Herts CM22 7WE, United Kingdom t f e info.europe@ Dubai Unit 1937, 19th Floor, Festival Tower Dubai Festival City P.O. Box Dubai, UAE t e info.dubai@ Asia-Pacific Singapore 12 Eu Tong Sen Street # The Central Singapore t e info.singapore@ Hong Kong 21/F Asia Orient Tower, Town Place 33 Lockhart Road Wan Chai, Hong Kong SAR t e info.hongkong@ Beijing Unit 15C2, Tower 2 Xihuan Plaza, Xizhimenwai Street Beijing, 104 PRC t e info.china@ Shanghai Unit 1704, Eton Place No 69 Dongfang Road Shanghai, 200 PRC t e info.china@ Taiwan Representative e info.taiwan@ Malaysia Representative e info.malaysia@
8 001 London Stock Exchange AIM: PPT and PPTR US OTCQX: PLPM
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