INTELLIGENT LIGHTING CONTROL SOLUTIONS

Transcription

1 INTELLIGENT LIGHTING CONTROL SOLUTIONS

2 Copyright 2014 TVILIGHT B.V. All rights reserved. Publisher: Tvilight B.V. Editor: Filiz Zorluer, Huilin Quan Photography : Niels de Vries & Christoph Malin Design: Andres Caiza Version: Tvilight B.V. All rights reserved. No part of these pages, either text or image may be used for any purpose other than personal use. Therefore, reproduction, modification, storage in a retrieval system or retransmission, in any form or by any means, electronic, mechanical or otherwise, for reasons other than personal use, is strictly prohibited without prior written permission. The publisher accepts no liability for the consequences of using this text.

3 CONTENT/ Intelligent Lighting Solutions Introduction Welcome to Tvilight 4 Empower your installation with Intelligence Tvilight solutions value for installation companies 12 Nightsky Lighting Controller with Integrated Astro-Clock 23 PRODUCT SPECIFICATIONS 24 Intelligent Lighting Solutions Why keep the lights burning at full brightness when it s not necessary? 6 Empower your solutions with Intelligence Make your luminaires future ready. Offer smart city applications to your clients PRODUCT PORTFOLIO City Manager A web-based lighting management software 25 Empower your city with Intelligence Tvilight solutions can be applied in a wide range of locations 8 City Sense The revolutionary lighting controller Services Tailor-made service packages are 17 specifically designed for your needs 30 Empower your projects with Intelligence Tvilight provides a portfolio of tailored solutions for companies and industries 10 Skylite A plug-and-play wireless lighting controller Reseller & OEM Support

4 Tvilight specializes in the intelligent lighting control systems and offers proven solutions for your outdoor lighting infrastructure. Our wireless sensor devices enable on-demand lighting control which optimizes your energy consumption and maintenance efficiency. Adopting Tvilight Intelligent Lighting Control Solutions helps you to improve security and safety levels while simultaneously establishing a robust, future-ready and efficient infrastructure. 4

5 Savings & Environment With Tvilight solutions, cities can reduce their energy bills by up to 80%. Lighting levels adjust automatically upon detection of human presence, resulting in a significant reduction of unnecessary energy waste, CO 2 emissions and light pollution. Tvilight products are compatible with conventional lamps and new LED luminaires enabling simple plug and play installation, eliminating the need to replace the existing lighting infrastructure. In this way, time and money can be saved significantly. When combined with CityManager, web-based lighting management software, Tvilight products can help lower maintenance costs by up to 50%. Security & Safety Tvilight values security and safety at each and every step. The lighting system is highly secure and boasts state-of-the-art data encryption technology. Furthermore, there is always light when presence is detected. Upon detection of a pedestrian, bicycle, or car the lights increase to the pre-defined brightness level. High lighting levels in unexpected areas help to identify activity. Additionally, security cameras can capture better quality images due to increased lighting levels which further enhances the security level. Simplicity & Flexibility The installation process and management of Tvilight s solutions are simple and easy. Tvilight provides plug and play turnkey solutions allowing for rapid implementation. Combined with CityManager, you can benefit from full asset management, realtime monitoring and fault notifications of your entire lighting infrastructure through a single user-friendly software. Tvilight products are also flexible and future oriented allowing seamless integration with third-party devices within the network. Furthermore, the Tvilight team is available to support your needs and provide the optimal, context driven solution for every project. Interaction & Smart City Tvilight believes in user-centered design. The smart lighting network and inbuilt LEDs create an intuitive, interactive user-experience. People feel welcomed and guided when they walk through Tvilght s adaptive lighting area. Implementing Tvilight products will create an engaging experience which will enhance the branding and uniqueness for your region. Smart data collection and evaluation are also supported by Tvilight s software. Tvilight products support integration with other wireless systems (e.g. traffic and security) laying the foundation for smart city solutions. 5

6 Intelligent Lighting SOLUTIONS/ In Europe only, powering the 91 million streetlights costs 10 million EUR each year. Lighting can account for as much as 40% of a city s energy bill. Imagine all the lights in the empty streets and parking spaces staying bright throughout the night, even though no one is around. Why keep the lights burning at full brightness when it s not necessary? 6

7 TVILIGHT offers proven Intelligent Lighting Solutions tailored to your needs. HAVE YOU EXPERIENCED THESE CHALLENGES? Waste of energy and resources Keeping the lights burning throughout the night at full brightness is a waste of energy and money. Environmental problems Artificial lights cause light pollution, posing a serious threat in particular to human health and wildlife Need for intelligent infrastructure Inefficient maintenance practices Manual monitoring of the streetlights is both expensive and inefficient. Need for safety and security Switching off outdoor lighting at night compromises safety and security. Outdated lighting infrastructure Traditional streetlights are lit unnecessarily at full brightness throughout the whole night. Limited budgets for investment Converting conventional lights to LED luminaires demands a significant budget. Smart cities can deliver safety, savings, convenience and cleaner environments on a massive scale. 7

8 Empower your city with INTELLIGENCE/ + Value for Municipalities Tvilight solutions can be applied in a wide range of locations such as residential areas, secondary roads, bicycle paths, open parking spaces, commercial zones, ports, railway stations and more. 8

9 Brand your city with intelligence Make the best of your investment Adaptive lighting Seamless compatibility with third-party solutions Remote monitoring, management and control Quick and easy installation Revolutionary smart city solution Quick return on investment Reduced energy and maintenance costs Accurate energy metering Insightful analytics concerning road usage Increased lifetime of lighting fixtures Take responsibility for our environment Energy savings and CO 2 emission reduction Reduced light pollution Increased environmental sustainability Ecosystem protection Make your citizens proud Increased sense of safety and security Attractive, pleasant and inviting atmosphere Custom ambience for festivals and events Enriched living experience for citizens Enable your citizens to enjoy a relaxing evening walk, better traffic conditions and safer streets, while you achieve significant savings and benefit from a future-ready smart city infrastructure. Read our case-studies to learn more about the experiences of our clients. 9

10 Empower your projects with INTELLIGENCE/ + Value for industries/private companies/businesses/enterprises Tvilight provides a portfolio of tailored solutions for companies and industries. These intelligent lighting solutions can be applied to outdoor parking spaces, petrol stations, commercial zones, ports, railway stations, airports and more. 10

11 Maximize value from your investment Energy savings and reduced maintenance costs Higher and safer return on investment Simple plug and play installation Smarter decisions based on analytics Increased lamp lifetime Contribute to environmental sustainability Reduced energy consumption Decreased light pollution Reduced CO 2 emission On-demand adaptive lighting Become unique with intelligent solutions Wireless, remote monitoring of the lighting infrastructures Efficient maintenance scheduling Integration with your building management systems (BMS) Strengthened green image of your company Increased media exposure and attention from the press Make your employees and customers feel welcome and safe Interactive lighting experience Light wherever and whenever it is needed Gain insight into real-time activity in a given area Single-click emergency activation 11

12 Empower your installation with INTELLIGENCE/ + value for installation companies Intelligent lighting solutions provided by Tvilight do not only add value for your clients, but also help remotely monitor and control your lighting infrastructures more efficiently and effectively. Whether you are a reseller or an installation and maintenance service provider, Tvilight team is able to provide you with personalized support. 12

13 Gain a competitive advantage by offering smart solutions to your clients User-friendly asset-management software Easy plug and play installation without any major civil work Wireless remote monitoring, management and control Prevents mistakes during installation Efficient and effective infrastructure for reduced overhead costs Make smarter decisions Provide added value to your clients Analytical reports based on the collected data Offer value added products and services Set a foundation for smart city applications Support integration with building management system Gain access to Tvilight s customized training and support Say farewell to manual lamp failure inspection Accurate energy metering Optimized maintenance planning Remote lamp status monitoring Real-time insights concerning your projects Automatic failure reports Lamp status monitoring from anywhere at any time 13

14 Empower your solutions with INTELLIGENCE/ + Value for OEM Tvilight offers a full range of lighting controls and management software as white label, original equipment manufacturers and licensing/ manufacturability options. Are you a LED luminaire manufacturer? Make your luminaires future-ready. Offer smart city applications to your clients. 14

15 Extend your business portfolio Gain competitive advantage by offering value added products and services Expand your business and conquer new markets Add wireless control to existing conventional lamp fixtures or LED luminaires Gain product and market insights from Tvilight Upgrade your product line Quick and easy integration of wireless controls into your portfolio Minimal or no engineering changes and costs Minimal development time and costs Seamless third-party compatibility and integration possibilities Gain a competitive advantage Accelerated time-to-market for intelligent solutions Increase your sales by integrating Tvilight solutions Receive professional support Advanced wireless sensor based solutions Customized solutions that suit your needs Lower your risk with proven solutions Future-ready solutions Field-proven through 1000s of sensors installed and working in various cities Reduced energy bills and maintenance costs for the end-user Enhanced environmental sustainability Open architecture for third-party compatibility 15

16 PRODUCT portfolio/ CITYSENSE Sensor-based wireless lighting controller Skylite Wireless Lighting Controller Intelligent lighting controls Nightsky Lighting Controller Integrated Astro-Clock 16

17 Upgrade your existing infrastructure with CitySense The Revolutionary Lighting Controller CitySense is a revolutionary sensor-based wireless outdoor lighting control device which enables adaptive lighting. It is compatible with both conventional and new lighting infrastructures such as LED. It is a plug and play product, ensuring a quick installation with minimal investment. CitySense units can communicate wirelessly with one another as well as other Tvilight lighting control devices such as Skylite. When combined with CityManager software, each lamp can be individually controlled, managed and monitored remotely. CitySense collects various real-time data such as energy consumption, maintenance needs and local occupancy levels, and more. In turn, CityManager enables analyzing, integrating and presenting this data in a userfriendly and insightful manner. 17

18 18 CitySense offers on-demand lighting in which the lighting levels adjust based on the presence of pedestrians, bicycles or cars. The lights dim during off-peak hours when there is no one in the vicinity. Upon detection, all the lights in the surrounding area glow to a user defined brightness. This results in substantially reduced energy consumption in a safe and comfortable manner.

19 CitySense Features Presence based adaptive lighting Lights dim to a pre-defined level during off-peak hours. As soon as any presence is detected, all the surrounding lights increase to full brightness. Intelligent detection CitySense detects pedestrians, bicycles and cars, while filtering out various false triggers caused by environmental factors and small animals. Safe circle of light Clients can configure the number of lights that will be activated upon detection by CitySense. Each CitySense unit can trigger multiple lamps in all directions, providing the occupant with a safe circle of light. Universal lamp compatibility CitySense is compatible with both conventional as well as new luminaires (such as LED, induction and solar). With 0-10V and DALI protocol, this product can control almost all dimmable outdoor lamps. Remote monitoring, management and control Individual lights, as well as group of those can be remotely monitored and controlled to meet the local requirements using our web-based software, CityManager. SMS Emergency control Streetlights can be fully illuminated via SMS in case of emergency situations (beta). Energy savings data Data from CitySense units is collected and analyzed to help track energy consumption and savings across the system. The system also enables the generation of customized reports that meet your needs. Weather response Lighting levels adjust to weather conditions such as heavy rain and snow, ensuring that safety is not compromised (beta). Fail proof Streetlights go to normal operating mode (full brightness) in the event of any system failure. Third-party compatibility Tvilight offers third-party compatibility e.g. connection to third-party software and systems such as traffic management and security cameras. Operating conditions CitySense is designed for outdoor applications, featuring industrial grade components and systems suitable for a wide operating temperature range, in turn offering reliability and a peace of mind. App-based control The Tvilight App, available for Android and ios, enables remote monitoring, management and control from mobile devices (beta). Plug and play installation CitySense integrates presence detection sensors, wireless modules and lighting control into a single product. This allows for quick and easy installation without any major civil works, changes to underground cabling or specialised personnel. Traffic monitoring CitySense offers traffic counting and monitoring (beta) which can be used to identify periods of high and low activity. It detects unexpected intrusions, activates the re-routing of traffic and facilitates the deployment of emergency services, and more. Embedded lamp intelligence CitySense supports compensation for lamp degradation by gradually increasing light output to compensate for lamp aging, thus ensuring that good quality light is delivered over the lamp s lifetime. notification Various status notifications such as energy consumption, maintenance triggers and occupancy levels and more, can be delivered via (beta). Calendar pre-sets CitySense provides calendar-based dimming control options enabling custom dimming profiles during festivals and events. 19

20 CitySense Benefits 20 ATTRACTIVE RETURN ON INVESTMENT Energy Cost Saving Sensor-based intelligent lighting can be dimmed to lower levels when compared to time/schedule-based dimming controllers. This enables significantly higher energy savings and cost reduction resulting in greater savings. Maintenance cost reduction When combined with CityManager, CitySense offers preventive maintenance through excellent analytics, alarm services and a maintenance dashboard enabling a maintenance cost reduction of up to 50%. Attractive return on investment CitySense is compatible with conventional lamps and new LED luminaires, thereby eliminating the need to replace the existing lighting infrastructure. This enables the implementation of intelligent lighting solutions with quick payback and low cost of ownership. EFFECTIVE INSTALLATION AND MAINTENANCE Easy installation CitySense features an inbuilt antenna and pre-connected 5m power cable making installation simple and cost-effective. Thanks to the wireless communication, any special civil work or underground wiring is not necessary while installing CitySense. Easy configuration CitySense supports over the air (OTA) wireless configuration as well as software updates enabling fast and simple firmware upgrades and diagnosis. Effective maintenance When combined with CityManager, maintenance becomes effective and easy. Tracking tools and automatic failure reports are tailored to maintenance personnel eliminating the need for late night inspections. Besides, dimming the lights helps to extend equipment lifetime. CONTROL, MANAGE & MONITOR Remote monitoring When combined with CityManager, you gain access to full asset management, fault notification and health monitoring of the entire lighting infrastructure through a single dashboard. Seamless compatibility CitySense communication module is compliant with various international certificates and standards including CE (Europe), ETSI (Europe), FCC (US) and IC (Canada). Additional products and services can also be added to the system thanks to Tvilight s third-party compatibility. Informative Feedback When combined with CityManager, actionable data can be collected and analyzed, enabling economical, infrastructural and environmental initiatives to be identified and carried out. IMPROVED ENVIRONMENT & WELL-BEING Reduced CO2 emissions and light pollution CitySense enables a significant reduction in energy usage thereby significantly reducing CO2 emissions. It also reduces the negative impact of light pollution on the ecosystem, creating a healthier living environment for both humans and wildlife. Enhanced safety CitySense ensures that there is always a safe circle of light surrounding human presence making people feel safe and secure. Comfortable light levels Lamps are kept at a minimum brightness level (e.g. 20% of full capacity) when no presence is detected, ensuring that people feel safe and comfortable at all times.

21 Market applications Secondary Roads University Campuses Business Areas Bicycle Paths Residential Areas Railway Stations Small Towns & Villages Open Parking Spaces Petrol Stations Industrial Terrains Ports/Refineries 21

22 Skylite Wireless Lighting Controller SkyLite is a plug and play wireless lighting controller, which allows remote monitoring, management and control of outdoor luminaires. A range of SkyLite models can be installed internally or externally to lamps depending on the project needs and available infrastructure. User-configurable, multi-level dimming schedules enable a substantial reduction in energy consumption by up to 60% in a safe and comfortable manner. SkyLite supports seamless wireless communication with CitySense, and can be remotely accessed via CityManager creating a smart, economical, energy efficient and safe environment. Inbuilt monitors notify users via CityManager about lamp failures/decay and important maintenance aspects, thereby significantly reducing the need for expensive visual inspections as well as operation and maintenance costs. SkyLite has all the features and benefits of CitySense except presence-based detection. Please refer to the features and benefits offered by CitySense to learn more about SkyLite. 22

23 Nightsky Lighting Controller with Integrated Astro-Clock NightSky is stand-alone lighting control device featuring a revolutionary inbuilt astronomical clock. This real-time clock helps NightSky to adapt to the local sunset/sunrise times, winter/summer seasons and weekday/weekend profiles based on the geographical location. Through pre-programmed as well as user-configurable multilevel dimming schedules, NightSky can lower light levels during the off-peak hours. Easy-to-operate software tool enables the setting of custom dimming schedules and on/off times based on local needs. It is a compact product, which can be easily integrated within a range of luminaires or the junction box to create an economical and energy efficient smart lighting solution. NightSky enables a reduction of energy consumption and CO2 emissions by up to 50%, and is suitable for a variety of applications such as roadways, outdoor parking and residential/ industrial areas. Want to learn more? Please refer to our NightSky technical brochure. 23

24 PRODUCT SPECIFICATIONS CITYSENSE Sensor-based Wireless Lighting Controller SKYLITE Wireless Lighting Controller NIGHTSKY Lighting Controller (Integrated Astro-Clock) Wireless Yes Yes - Sensing 360 / 180 Smart presence detection, Digital sensor input Optional 1 Digital, 1 Analog sensor input (motion, lumen, CO or temperature) 2 - Power Metering Optional Optional - Lamp Switch-Off Optional Optional Optional Output Signal 0-10V, DALI 0-10V, DALI 0-10V, DALI Dimensions 140x140x110 (mm) 120x55x30 (mm) 100x45x35 (mm) Placement External (On pole) a. Internal (inside luminair) b. External (on pole) a. Internal (inside luminair) b. Internal (juntion box) 24 Additional Compatible with SkyLite 12-24V DC (solar compatible) Compatible with CitySense (Solar compatibility optional) Pre-defined dimming schedules

25 CityManager Your lighting control software CityManager is a web-based lighting management software that allows remote monitoring, management and control of entire lighting infrastructures. It provides an in-depth overview of lamp-level lighting systems. The software is compatible with Tvilight lighting controls as well as several other open-protocol hardware solutions available on the market. 25

26 CityManager Features Benefits 26 Remote Control CityManager allows remote configuration, monitoring, management and control of all your lighting infrastructures with real-time lighting information. Location-based options CityManager supports context specific lighting levels that reflect local conditions such as peak/off-peak hours, sunrise/sunset times, weather changes, special events, and emergency situations. Analysis and evaluation CityManager provides automatic analysis and evaluation of lighting data including asset management, energy metering, failure and status reporting. Failure report CityManager can identify several lighting related faults and automatically send failure reports resulting in reduced maintenance costs and extended lamp lifetime. Third-party compatibility CityManager is an open platform that can interface with a range of third-party hardware and software. This enables the implementation of additional services including lighting systems, car charging, traffic management and security applications on the same platform. Tvilight can also support the customization of CityManager to fit your needs. Map-based visualizations Outdoor lights are represented on a graphical interface on Google Maps, coordinated with GPS technology that enables you to locate, monitor and control individual lighting points with ease. Intuitive user interface CityManager enables you to view every single asset in your lighting system. The smart analytics and simple charts will help you making wise decisions concerning your lighting infrastructure. Accurate and real-time data CityManager allows you to view all data and analytics concerning individual and grouped light points. Available data includes lamp/ driver type, lamp settings, energy metering, sensor detection and traffic monitoring. Robust, reliable and secure Advanced VPN and data encryption technology ensure that the system operation and information transfer meet and exceed international standards and remains safe and secure. High scalability Tvilight system is compatible with different lamps and lamp controls. At the same time, the system architecture allows for easy and step-by-step roll-out of the solution to a city wide scale. Continuous support CityManager receives periodic upgrades for security and other features to ensure optimum functionality and system performance, giving you a peace of mind. LIGHTING INFRASTRUCTURE AT YOUR FINGERTIPS Intuitive user-friendly software that is as simple as browsing the internet Remote monitoring, management and control of lamps on an individual and group level Gain transparency over your assets and workflows Manage, monitor and control your lighting infrastructure with ease STATE-OF-THE-ART LIGHTING INFRASTRUCTURE Internationally recognized highest security level with encrypted communication Regular data backups Automatic failure reports to improve preventive and corrective maintenance Reports and analyses based on real-time and robust data Accurate energy metering Optimized maintenance planning and increased productivity READY FOR THE FUTURE Compatible with third-party hardware and software helping you to add various smart city applications in future Applicable to both new and existing lighting points Periodic software upgrades provide enhanced functionalities Capable of supporting more than lamps Dedicated support available for custom solutions

27 Real-time lighting control with CityManager Your lighting control software 27

28 System Architecture FULLY INTELLIGENT CITYSENSE INTELLIGENT LIGHTING CONTROL CITYSENSE Sensor Detection Wireless Communication Sensor + Wireless Mesh Network STANDARD CITYSENSE + SKYLITE INTELLIGENT LIGHTING CONTROL + CITYSENSE SKYLITE CITYSENSE Sensor + Wireless Mesh Network GATEWAY CITYMANAGER OR STAND ALONE WITHOUT GATEWAY BASIC SKYLITE SKYLITE INTELLIGENT LIGHTING CONTROL Wireless Mesh Network 28

29 Tvilight offers a robust combination of products and services to keep your lighting network simple, safe, efficient and scalable. Tvilight intelligent lighting controls communicate via a wireless mesh network that is controlled and managed remotely via the internet. CityManager software enables the control of individual and groups of lights from any secure web browser. In the presence-based lighting mode, outdoor lights are triggered by the presence of pedestrians, bicycles and cars. Upon detection, CitySense units communicate with their neighbors to create dynamic lighting environment ensuring a safe circle of light around the occupant. 29

30 Services Tvilight offers a comprehensive range of end-to-end services that will help you to optimize your lighting infrastructure and maximize the benefit of your investment. Tailor-made service packages are specifically designed for your needs guaranteeing a truly customized turnkey solution. ADVISORY SERVICES Audit An audit of the existing installation delivers insights into your current lighting infrastructure. Analysis Analysis such as calculations concerning energy savings, reduction in CO 2 emissions, and return on investment enable a transparent comparison to alternative options. Initial Plan Tvilight experts understand your needs and will generate an initial proposal specifically tailored to your needs. INSTALLATION AND MAINTENANCE SERVICES Training Tvilight experts will provide training for the operation of your lighting solutions including CityManager. Installation The installation process will be guided by the experts from the Tvilight operations team, ensuring a quality installation of your project. Maintenance Through our wide partner network, Tvilight can offer various maintenance services that fit your needs. Tvilight is also willing to work together with local installation/maintenance contractors ensuring seamless service and support for your project. MONITORING SERVICES Data evaluation Data on the individual lamp-level can be collected and evaluated automatically. Besides, CityManager can send energy and asset reports periodically. Asset Management The type, identification number and status of lamps is available in CityManager giving you a complete view of your lighting infrastructure. System integration Tvilight can assist in the integration of additional systems and smart city applications, such as traffic management and security systems, into CityManager in order to improve the functionality of your infrastructure. 30

31 Reseller & OEM Support SALES SUPPORT Technical support Tvilight provides all the necessary technical, manufacturing and commercial information about the lighting solutions. This will enable you to understand the products in depth and in turn strengthens your service to your clients. Sales guide Tvilight s commercial team will introduce the unique selling points of Tvilight solutions and provide you with the necessary marketing material to assist you in improving your competitive position and increasing your sales. ADVISORY SUPPORT Audit Tvilight will provide you with an audit training program that enables you to deliver better services to your clients. Calculations Tvilight provides you various analytical tools such as energy savings and return on investment (ROI) calculators enabling you to better excite your customers. Initial plan Tvilight can support you in making an initial proposal specifically tailored to your clients needs. INSTALLATION AND MAINTENANCE SUPPORT Training Tvilight experts will provide you with all the necessary training concerning installation, operation and maintenance of the lighting solutions, including CityManager usage. Installation Tvilight intelligent lighting solutions are simple and efficient to install, operate and maintain. Upon request, the first project installation can be guided by a Tvilight expert as a means of training you and your team. Maintenance Tvilight will provide maintenance support for you and your clients when required. MONITORING SUPPORT Data evaluation Data on individual and groups of lamps is automatically gathered, enabling periodic energy and asset reports. Second-line helpdesk Tvilight s second-line helpdesk is available to answer all your end-to-end questions. System integration Tvilight can assist your clients in the integration of additional systems and applications into CityManager, enabling you to extend your offering beyond the intelligent lighting solutions. 31

32 Do you want to: Cut energy and maintenance costs? Lower negative impact on climate? Achieve your CO 2 reduction targets? Improve safety and availability of your lighting infrastructure? Be ready for the future? Turn your city into a smart city? 32

33 Choose Proven Several clients across the globe enjoy and experience Tvilight Intelligent Lighting Control Solutions, which have been successfully proven worldwide. Tvilight proudly stands out as one of the best intelligent lighting providers in the market today. Reliable Tvilight intelligent lighting solutions have been adopted and trusted by partners all over the world. Our existing projects demonstrate the high level of reliability and performance that you can count on. Flexible Tvilight can respond promptly to your requirements and provide optimized solutions tailored to your needs. Find out more at 33

34 Tvilight B.V. - Westerhaven AW - Groningen - The Netherlands / [email protected] / +31 (0)