Application Service Providers\Software-As-A-Service (Saas) - Global Outlook

Transcription

1 Brochure More information from Application Service Providers\Software-As-A-Service (Saas) - Global Outlook Description: The global outlook series on Application Service Providers/SaaS provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings. The report offers a rudimentary overview of the industry, highlights latest trends, demand drivers and competitive scenario, in addition to providing statistical insights. Regional markets briefly abstracted and covered include the United States, Canada, Europe (France, Germany, Italy, UK, Spain and Rest of Europe), Asia Pacific (including Japan) and Rest of World. The report offers a compilation of recent mergers, acquisitions, and strategic corporate developments. Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 252 companies worldwide. Please note: Reports are sold as single-site single-user licenses. Electronic versions require hours as each copy is customized to the client with digital controls and custom watermarks. For information on site licence pricing please click on Enquire before buying Contents: APPLICATION SERVICE PROVIDERS\SOFTWARE-AS- A-SERVICE (SAAS) A GLOBAL OUTLOOK, OCTOBER 2011 CONTENTS 1. INDUSTRY OVERVIEW 1 Down the Time Lane.. 1 Evolution of SaaS Model 1 SaaS Evolution 2 Software-as-a-Service (SaaS): A Quick Primer 3 Traditional Enterprise Software Model Vs. ASP/SaaS Model 3 Why Software-as-a-Service (SaaS)? 4 Application Suites Versus Best-of-Breed Products 5 Best-of-Breed Products and Services 5 Applications Growing Abound for SaaS 5 Numbers Speak 6 Table 1: World Recent Past, Current & Future Analysis for SaaS Applications Market by Geographic Region - US, Canada, Europe, Asia-Pacific (Including Japan) and Rest of World Markets Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through Enterprise Software Applications - A Prelude 7 SaaS-based Enterprise Applications by Select Category - Front Office, Back Office, Desktop, and Collaboration 8 Leading SaaS Enterprise Application Software Vendors/ Providers by Application Segment 9 Leading SaaS Applications 10 Customer Relationship Management - A Key Application Area for SAAS END-USE INDUSTRY - AN OVERVIEW 11 Industry/Vertical Specific Applications Gain Traction 11

2 SaaS for Insurance Sector Still in Nascent Stage 11 Other Potential TRENDS & ISSUES 12 SaaS Witnesses Uneven Growth Within Software Segments 12 Public Cloud Computing, a Major Growth Driver for IT Sector 12 Cloud-Computing Fuels Growth in Managed Security Services 13 SaaS Market Geared for Expansion 13 SaaS Solutions to Grow Faster than Licensed Software 13 SaaS Leads Global Cloud Computing Market 14 Global SaaS, PaaS, IaaS Markets to Surge In the Near Term 15 Table 2: Global SaaS Market (2010): Percentage Share of SaaS-based Software Segments in SaaS Solutions Market 15 CRM and CCC Drive Growth in SaaS Industry 16 SaaS Market to Double Through Saas-Based ERP Sector to Grow Worldwide 16 SaaS Gains Traction in Emerging Markets 17 SaaS Penetrates Commercial Sector 18 Law Firms Increasingly Leverage SaaS/Cloud Computing 18 Economic Recession Boosts Demand for SaaS Solutions 18 SaaS and Cloud Computing Vendors Witness Rapid Growth 19 Table 3: Global Enterprise Software Market (2010): Percentage Share Breakdown of Annual Demand by Leading Regions 19 Internet Backs On-Demand Success 20 On-Demand Software Finds Edge 20 Ad-Supported Revenue - A Key Driver for On-Demand Software 20 SaaS: Conquering Unexplored Domains 20 Moving Beyond SMBs 21 Software Vendors and IT Solution Providers Adopting Subscription-Based Business Model 21 Challenges to Reckon With 21 Limited Flexibility 22 Security and Privacy: A Matter of Concern 22 Other Pitfalls of the SaaS Approach 23 Ad Hoc Support Services: A Growing Trend MARKET DYNAMICS 24 SaaS Gathers Steam 24 Limited Client Base - No Longer a Major Deterrent 24 Where Do VARs Stand in SaaS Space? COMPETITIVE LANDSCAPE 26 Competitive Overview 26 Leading Vendors and Market Presence 26 Pure Play Vendors Pure Domination 27 Large Vendors Turn Market Followers 27 Latecomers, But Potential Challengers 28 Leading On-Demand Software Vendors and Vendor Offerings by Software Segment APPLICATION SERVICE PROVIDER - AN INSIGHT 30 Need for Application Service Providers 30 Classification of ASPs by Area of Focus 30 Specialist/Functional ASPs 30 Regional/Local ASPs 31 Enterprise ASPs 31 Volume Business ASPs 31 Vertical Market ASPs 31 Classification of ASPs by Applications and Services Provided 31 Applications 31 Vertical Applications 31 Analytical Applications 32 Personal Applications 32

3 CRM Applications 32 ERM Applications 32 Collaborative Applications 32 Services 32 Core Services 32 Managed Services 32 Extended Services 32 An ASP Model 33 Components of ASP SaaS - A REGIONAL PERSPECTIVE 34 7a. THE UNITED STATES 34 US Market Leads the SaaS Industry 34 Table 4: US Recent Past, Current & Future Analysis for SaaS Applications Market Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through Market Trends 35 SMEs Develop Interest in SaaS Solutions 35 SaaS Market Resilient to Recession 35 Differentiation - the Buzz Word 35 7b. CANADA 36 Outlook 36 Table 5: Canadian Recent Past, Current & Future Analysis for SaaS Applications Market Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through c. EUROPE 37 Major Market Trends 37 European Cloud Computing Market Outpaces US 37 Table 6: European Recent Past, Current & Future Analysis for SaaS Applications Market by Geographic Region - France, Germany, Italy, UK, Spain and Rest of Europe Markets Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through Table 7: Western Europe SaaS Applications Market (2010): Percentage Breakdown of Country by Rate of Adoption 39 Adoption of SaaS Rising Rapidly in Europe 39 CRM Market Holds Potential for Expansion 40 Poor Connectivity, Security Concerns Hamper Russian SaaS Market 40 7d. ASIA-PACIFIC 41 SaaS Market in Perspective 41 Growth Drivers and Inhibitors in a Nut Shell 41 Going Beyond CRM 42 Competitive Landscape 42 Major Market Trends 43 SaaS Industry Witnesses Robust Growth in Asia Pacific 43 Table 8: Asia Pacific Recent Past, Current & Future Analysis for SaaS Applications Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through Demand for Cloud-based CRM Drives Growth in Asia Pacific 44 Penetration of On-Demand ERP in Asia Pacific to Increase Steadily 44 Analysis by Region 45 Japan 45 Market Trends 45 Japanese SaaS Market Focused on Large Enterprises 45 SaaS-Based ERP Solutions Market Continues Upsurge 45 China 46 Regulatory Framework for SaaS in China 46

4 Major Market Trends 46 Chinese Market Holds High Potential for SaaS Services 46 Table 9: Chinese SaaS Market (2010): Percentage Share Breakdown of Annual Revenues By Leading Providers 47 Government Initiatives Aid Growth of Cloud Computing 47 ERP Solutions Gain Popularity in China 48 India 48 Overview of Indian SaaS Market 48 Table 10: Indian SaaS Solutions Market (2010): Percentage Share Breakdown of Annual Demand for Product Segments 49 Major Growth Stimulants 50 Telecom Companies Enter SaaS Domain 50 Rapidly Expanding Internet Infrastructure 50 Customized Business Models and Pricing 50 Major Growth Restraints for SaaS Adoption 50 Major Market Trends 51 India to Emerge as Global Service Hub for Cloud Computing 51 Widespread Adoption of SaaS by Indian SMBs 52 Increasing Diversity of SaaS Offerings for SMBs 52 High Potential for SaaS-based Security Solutions 53 Indian Telecom and ISP s to Offer Cloud Services 53 Cloud Computing Adoption Varies Among Industry Segments 54 SaaS-Based CRM Solutions Gaining Popularity 54 Taiwan 55 Market Trend 55 Taiwan, a Hot Spot for Cloud Computing Data Centers 55 7e. REST OF WORLD 56 Outlook 56 Table 11: Rest of World Current & Future Analysis for SaaS Applications Market Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through PRODUCT INTRODUCTIONS/LAUNCHES STRATEGIC CORPORATE DEVELOPMENTS 95 GLOBAL DIRECTORY Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

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