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1 Terms of Sale These " GENERAL AND SPECIAL SALES ON- LINE CONDITIONS " are agreed freely and in good faith between Joias Namorar Portugal por Marco Cruz Joalheiro from the brand and company Marco Cruz Joalheiro Unipessoal Lda, with the identification number of VAT n , acting as seller and hereafter " Namorar Portugal por Marco Cruz Joalheiro " and ANY PERSON MAKE A PURCHASE understood as effective after payment through the website the "CM Vila Verde", as purchaser, hereafter "USER"; ARTICLE 1 - THE OBJECT - The present GENERAL CONDITIONS AND PRIVATE SALES ONLINE define the conditions of sale, freely established between the "Joias Namorar Portugal por Marco Cruz Joalheiro" and the USER from the time of purchase - understood as effective after payment - and various services offered by the "Joias Namorar Portugal por Marco Cruz Joalheiro", such as the methods of payment available to the USER and conditions of delivery, exchange or return purchased products that you are provided. Regulate all activities required to implement the purchase stages and still ensure the monitoring of commercial transactions between the two parties. ARTICLE 2 - PURCHASES - YOU may make a purchase online, the site being necessary to give effect your personal data such as name, address, e- mail, among others you will be requested in the order form and must complete all required fields. When making a purchase, understood this at the time of payment, the USER unequivocally expresses its full acceptance of the TERMS AND CONDITIONS OF SALE PRIVATE ON- LINE, prices, references, color, size and description of the products you have selected to purchase and listed in your order form. It is accepted by the parties that any dispute on these points will be resolved based on the direct exchange of information and with all the guarantees mentioned below. The possible lack of availability of supply of product ordered, the " Dolls Flirt Portugal " undertakes to immediately inform the USER via or telephone and refund of any amounts you have paid within thirty (30 ) days from the date of knowledge of the outage. ARTICLE 3 - PRICES - Prices are shown in Euros and include VAT at the statutory rate applicable at the time of viewing. ARTICLE 4 - PAYMENT - Payment can be made via bank transfer to the account specified at time of order. In case of payment by bank transfer, the count of days of delivery only starts after receipt of proof of transfer. To expedite the process please send to : info@marcocruzjoalheiro.com ARTICLE 5 - SHIPPING RATES - The shipping costs will be borne by the USER in the following table and then discriminated values by the amount of items ordered and the delivery destination. Delivery Number of Pieces Charges Mainland Portugal 1 or more Pieces 5,00

2 Portuguese Islands 1 or more Pieces 5,00 European Union 1 or more Pieces 15,00 ARTICLE 6 - ISSUANCE OF ORDERS - The shipment of the orders will be performed for any point in mainland Portugal, Madeira and the Azores until the 3rd business day following the day of receipt of payment if the product is available in stock and up to 20 º ( fifth) following the day of receipt of payment product sizes and respective business day if necessary to the production of the product which is not in stock. Shipments to any foreign country, when available, will also be made within the time limits described above, but conditioned on the prior express consent of the USER for compliance with all legal provisions in force in the country of destination of the goods at the date of its receipt, in particular terms of customs duties, which are always the full and sole responsibility of the USER, as the beneficiary / recipient of the goods acquired payer. These " GENERAL AND SPECIAL SALES ONLINE TERMS" concern only USERS as natural persons not traders, already accepting the parties that their relations will be exclusively governed by the rules described here. The "Joias Namorar Portugal por Marco Cruz Joalheiro" undertakes to comply with all practices and uses as well as the laws in force in the electronic commerce sector, in particular Decree Law No. 57/2008, of 26 March, Decree Law No. 82 / May and Decree Law No 24/ 2014 of 14 February. ARTICLE 7 - DELIVERY OF PURCHASED PRODUCTS - The delivery of purchased products can be made at the address specified by the user, simply enter the address in the corresponding fields of the bead order online. Delivery will be made by a carrier. If not present at the address indicated, the carrier will require a telephone contact to make the delivery. In case of no presence of a person to receive your order in case of increase of these costs are borne by the USER. DISCLAIMER : The delivery will not be made in any case to PO. YOU benefit from a period of fourteen (14 ) days from the date of receipt of the order to return the ordered items if they do not fully correspond to their expectations. If there is lack of conformity, the USER may return items either its replacement or the contract rescinded, under the law [art. 4 f ) and article 6 D.L.82/2008 of 20 May ]. ARTICLE 8 - RIGHT OF WITHDRAWAL - A statement of intent of termination of contract shall be made within 14 days from the receipt of the product by the customer ; The notice referred to shall be made by registered letter with acknowledgment of receipt, send to the address :. Marco Cruz Joalheiro Unipessoal Lda, Av. António Macedo nº 4 Loja 5, Braga. In the statement of returning the product to be returned and invoice number must be indicated ; indication of motive is not required. No returns will be accepted in cases of goods manufactured, acquired or configured according to customer specifications or clearly personalized or which, by their nature, can not be returned to the manufacturer, or are liable to deteriorate or expire rapidly. ( art. 3 n.º 2 point a of Legislative Decree n.º 82 of May 20, 2008 ). Standard form of withdrawal ( just fill out and return this form if you want to terminate the contract ) - To [insert here the name, geographical address and, where appropriate, the fax number and address of

3 the staff] : - Hereby give notice / communicate ( * ) that I / solve ( * ) of my / our ( * ) purchase and sale contract for the following goods / to provide the following service ( * ) - Ordered in ( * ) / received ( * ) - Name ( s ) Consumer (s ) - Address (s) of the consumer ( s) - Signature (s ) Consumer (s ) ( only if this form is notified on paper ) ( * ) Delete if not applicable ARTICLE 9 - OF WARRANTIES - All items can be exchanged or refunded if in the same condition as they were shipped and received, ie in perfect condition marketing, without having been used and no damage whatsoever. a) The exchange or refund request must be made within fourteen (14 ) days after the date of receipt. In case of exchange, if the new order is higher cost, the USER will pay the difference, joining the exchange request payment of outstanding. b ) Exchanges may be made by mail by sending the article or articles accompanied the purchase receipt and statement of claim by the USER for " Marco Cruz Joalheiro Unipessoal Lda, Av. António Macedo nº 4 Loja 5, Braga c ) Exchanges may also be made directly in " Marco Cruz Joalheiro Unipessoal Lda, Av. António Macedo nº 4 Loja 5, Braga " against indispensable presentation of proof of purchase. d ) Only exchanges or refunds for items used in case of manufacturing defects, after confirmed by the technical department of "Joias Namorar Portugal por Marco Cruz Joalheiro", who always vote on the matter within 30 days will be made from the date of submission of such. f ) All requests for returns and refunds must be made by post to Marco Cruz Joalheiro Unipessoal Lda, Av. António Macedo nº 4 Loja 5, Braga, Portugal, and can never be made in Store. The return product must be made within 30 days after the date of receipt ; Product to be returned must be accompanied by original packaging, with their respective labels intact and without any evidence of use ; The return must be sent by registered post communication with return receipt to the address : " Marco Cruz Joalheiro Unipessoal Lda, Av. António Macedo nº 4 Loja 5, Braga ". The "Joias Namorar Portugal por Marco Cruz Joalheiro" are not liable for any possible damage or loss of merchandise ; Transport costs and / or refund are the responsibility of the USER, excepting situations explicit error sending some product ; Any package received at the premises of Marco Cruz Joalheiro Unipessoal Lda sent to collection will be returned ; The product being returned under the conditions described "Joias Namorar Portugal por Marco Cruz Joalheiro", reimburses the total invoice within 30 days from the date of receipt of return. g ) All items benefit of contractual warranty, notwithstanding the legal warranty that applies also to any lack of conformity resulting from the packaging. The packaging used in products shipped, regardless of the brand of the product purchased, is a standard package "Joias Namorar Portugal por Marco Cruz Joalheiro" with affixing of

4 stickers in place for the opening which guarantees the inviolability to the destination. When you receive a product, the USER implicitly certifies that the package is sealed. If the package is found raped / open or damaged the USER should refuse to receive the same under pain of it was unable to subsequently argue that disagreement and shall immediately inform the "Joias Namorar Portugal por Marco Cruz Joalheiro" through one of the means indicated below, in paragraph h ). h ) In case of receiving a defective product or an open or damaged packaging, the USER must report that fact, reporting the number of your order and description of fault through - E- mail to : info@marcocruzjoalheiro.com - Post to: Marco Cruz Joalheiro Unipessoal Lda, Av. António Macedo nº 4 Loja 5, Braga - Helpline: Telephone or i ) The return postage of any items with a manufacturing defect within the warranty period will be borne by "Joias Namorar Portugal por Marco Cruz Joalheiro" in that case reimburse the USER. ARTICLE 10 - LIABILITY a) The "Joias Namorar Portugal por Marco Cruz Joalheiro" has only an obligation of means regarding the stages of access to the site, ordering process, product delivery and after services, excluding any responsibility for any problems or losses inherent in the misuse of the Internet, particularly disruptions of service, external intrusion from hackers or malicious computer viruses. b ) The items listed are shown and described with the utmost rigor. If, despite our precautions, there are any errors on the site, the "Joias Namorar Portugal por Marco Cruz Joalheiro" can not be blamed for that. Items sent are exactly those in the photos, the products come from traditional methods, where there may be slight differences in the finish. Except for any cases of warranty, any operation between the "Joias Namorar Portugal por Marco Cruz Joalheiro" and its USERS, if not challenged within 6 months of its implementation, can not give rise to any claim. ARTICLE 11 - TREATMENT OF PERSONAL DATA - The computer processing of the collected data is done in compliance with laws on data protection and the same are intended only to shipping orders, the appropriate administrative support, statistics and sending newsletters, catalogs or coupons / vouchers from the "Joias Namorar Portugal por Marco Cruz Joalheiro". The data on which collection may be communicated to third parties of recognized suitability for direct marketing purposes. If USER opposes, that will be enough contact "Joias Namorar Portugal por Marco Cruz Joalheiro" indicating your , name, surname, address. It is guaranteed to USER, under the law, the right to access and correct any data that tells you about the constant database, addressing "Joias Namorar Portugal por Marco Cruz Joalheiro" by: - to : info@marcocruzjoalheiro.com - By mail to : " Marco Cruz Joalheiro Unipessoal Lda, Av. António Macedo nº 4 Loja 5, Braga ". - Helpline : Telephone ou USER authorizes "Joias Namorar Portugal por Marco Cruz Joalheiro" to automated treatment of the personal data you provide, and you can access and change your information at any time by turning to "Joias Namorar Portugal

5 por Marco Cruz Joalheiro" by any ways already indicated above. On the Internet, despite being taken by us all precautions for the protection of data of our users, "Joias Namorar Portugal por Marco Cruz Joalheiro" shall not be liable for its misuse by unauthorized third parties. ARTICLE 12 - THE GLOBAL AGREEMENT - These PRIVATE GENERAL CONDITIONS OF SALE ONLINE constitute an overall agreement between the "Joias Namorar Portugal por Marco Cruz Joalheiro" and the USER. If any of these clauses become null and void by virtue of any legislative amendment or by a judgment, this does not affect the validity and respect of all. ARTICLE 13 - DURATION - The present conditions apply throughout the duration of the services offered by "Joias Namorar Portugal por Marco Cruz Joalheiro". All exclusive articles on the site are valid within the limits of available stocks. ARTICLE 14 - TEST COMPUTERISED - Computerized records maintained in the computer systems of safely be considered as a proof of communications, orders and payments made between the parties. ARTICLE 15 - CONSERVATION AND FILE OF TRANSACTIONS - The file of orders and invoices will be made in a reliable and durable support.. ARTICLE 16 - CUSTOMER SERVICE - The "Joias Namorar Portugal por Marco Cruz Joalheiro" has an answering service customer can contact us via info@marcocruzjoalheiro.com or by phone to the number ou :00 am to 18.30h on weekdays. ARTICLE 17 - LAW AND JURISDICTION - the conditions of sale presented is applicable Portuguese law. Failing resolution by agreement of the parties, any dispute arising from these GENERAL CONDITIONS OF SALE AND PRIVATE ON- LINE will be submitted to the competent Portuguese court.

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