These " GENERAL AND SPECIAL SALES ON- LINE CONDITIONS " are agreed freely and in good faith between

Transcription

1 GENERAL CONDITIONS & CONDITIONS These " GENERAL AND SPECIAL SALES ON- LINE CONDITIONS " are agreed freely and in good faith between Zaira Marina da Silva Costa with headquarters at Travessa de Passos, nº114, Gême Vila Verde, with the identification number of VAT n º , acting as seller and hereafter "Era uma vez um lenço " ; and, ANYONE WHO MAKE A PURCHASE understood as effective after payment through the site the " CM Vila Verde ", as purchaser, hereafter " USER " ; ARTICLE 1 - THE OBJECT - These PRIVATE GENERAL CONDITIONS OF SALE ONLINE define the conditions of sale set forth freely between the " ERA UMA VEZ UM LENÇO " and the USER from the time of purchase - understood as effective after payment - and the various services provided by " ERA UMA VEZ UM LENÇO ", such as the methods of payment available to the USER and conditions of delivery, exchange or return purchased products that you are provided. Regulate all activities required to implement the purchase stages and still ensure the monitoring of trade between the two parties. ARTICLE 2 - PURCHASES - YOU may make a purchase online, the site being necessary to give effect your personal data such as name, address, e- mail, among others you will be requested in the order form and must complete all required fields. Upon purchase, understood this at the time of payment, the USER unequivocally expresses its full acceptance of the TERMS AND CONDITIONS OF SALE PRIVATE ON- LINE, prices, references, color, size and description of the products you have selected to purchase and listed in your order form. It is accepted by the parties that any dispute on these points will be resolved based on the direct exchange of information and with all the guarantees mentioned below. The possible lack of availability of supply of product ordered, the " ERA UMA VEZ UM LENÇO " undertakes to immediately inform the USER via or telephone and refund of any amounts you have paid within thirty (30 ) days from the date of knowledge of the outage. ARTICLE 3 - PRICES - Prices are shown in Euros and include VAT at the statutory rate applicable at the time of viewing. ARTICLE 4 - PAYMENT - Payment can be made by bank transfer to the account specified when ordering. ARTICLE 5 - ISSUANCE OF ORDERS - The shipment of the orders will be made for any point in mainland Portugal, Madeira and the Azores until the 2nd business day following the day of receipt of payment if the product is available in stock and up to 20 º ( fifth) following the day of receipt of payment the product and its ports business day if necessary to the production of the product which is not in stock. Shipments to any foreign country, when available, will also be made within the time limits described above, but conditioned on the prior express consent of the USER for compliance with all legal provisions in force in the country of destination of the goods at the date of its receipt, in particular terms of customs duties, which are always the full and sole responsibility of the USER, as the beneficiary / recipient of the goods acquired payer. These " GENERAL AND SPECIAL SALES

2 ONLINE TERMS" concern only USERS as natural persons not traders, already accepting the parties that their relations will be exclusively governed by the rules described here. The " ERA UMA VEZ UM LENÇO " undertakes to comply with all practices and uses as well as the laws in force in the electronic commerce sector, in particular Decree-Law n º 57/ 2008 of ; Decree-Law No 82/ 2008 of 20:05 and Decree-Law No. 24/ 2014, 14:02. Postcards Quantity Shipping Location União Europeia 1 a 4 unid 0,90 5 a 9 unid 1,40 10 a 18unid 2,55 19 a 24 unid 4, Free delivery Notebook Cantidad Shipping Location União Europeia 1 unid 1,55 2 a 4 unid 2,55 5 a 8 unid 4,50 9 a 26 unid 7, Free delivery ARTICLE 6 - DELIVERY OF PURCHASED PRODUCTS - The delivery of purchased products can be made at the address specified by the user, simply enter the address in the corresponding fields of the bead order online. Delivery will be made by CTT Expresso. If not present at the address indicated, CTT Expresso leave a postal notice for removal within 6 days at the post office, in which case you should present the identity card or citizen card to proceed to take the order. DISCLAIMER : The delivery will not be made in any case to PO. YOU benefit from a period of fourteen (14 ) days from the date of receipt of the order to return the ordered items if they do not fully correspond to your expectations. If there is lack of conformity, the USER may return items either its replacement or the contract rescinded, under the law [art. 4 f ) and article 6 D.L.82/2008 of 20 May ].

3 Standard form of withdrawal ( just fill out and return this form if you want to terminate the contract ) - To [insert here the name, geographical address and, where appropriate, the fax number and address of the staff] : - Hereby give notice / communicate ( * ) that I / solve ( * ) of my / our ( * ) purchase and sale contract for the following goods / to provide the following service ( * ) - Ordered in ( * ) / received ( * ) - Name ( s ) Consumer (s ) - Address (s) of the consumer ( s) - Signature (s ) Consumer (s ) ( only if this form is notified on paper ) ( * ) Delete if not applicable ARTICLE 7 - OF WARRANTY - All items can be exchanged or refunded if in the same condition as they were shipped and received, ie in perfect condition marketing, without having been used and no damage whatsoever. a) The exchange or refund request must be made within fourteen (14 ) days after the date of receipt. In case of exchange, if the new order is higher cost, the USER will pay the difference, joining the exchange request payment of outstanding. b ) Exchanges may be made by mail by sending the article or articles accompanied the purchase receipt and statement of claim by the USER for " ERA UMA VEZ UM LENÇO Travessa de Passos nº 114, Gême Vila Verde Portugal c ) Only exchanges or refunds for items used in case of manufacturing defects, after confirmed by the technical department " ERA UMA VEZ UM LENÇO " or the manufacturer of the product in question, who always vote on the matter within 30 days will be made from the date of submission of the claim. e) In case of a request for reimbursement of an item purchased at a reduced price under any campaign or special offer, the " ERA UMA VEZ UM LENÇO " refund the amount actually paid by the USER and not the current price or the normal price without reduction. f ) All requests for returns and refunds must be made by post to "ERA UMA VEZ UM LENÇO Travessa de Passos nº 114, Gême Vila Verde Portugal ", and can never be made in physical stores " Era Uma vez um lenço ". g ) All items benefit of contractual warranty, notwithstanding the legal warranty that applies also to any lack of conformity resulting from the packaging. The packaging used in products shipped, regardless of the brand of the product purchased, is a standard package " ERA UMA VEZ UM LENÇO " with affixing of stickers in place for the opening which guarantees the inviolability to the destination. When you receive a product, the USER implicitly certifies that the package is sealed. If the package is found raped / open or damaged the USER should refuse to receive the same under pain of it was unable to subsequently argue that disagreement and shall immediately inform the " ERA UMA VEZ UM LENÇO " through one of the means listed below in paragraph h ).

4 h ) In case of receiving a defective product or an open or damaged packaging, the USER must report that fact, reporting the number of your order and description of fault through - E- mail to : zadi.di@gmail.com - Post to: Zaira Marina da Silva Costa, Travessa de Passos, nº Vila Verde - Portugal - Helpline: Telephone i ) The return postage of any items with a manufacturing defect within the warranty period will be borne by " Era uma vez um lenço " in that case reimburse the USER. ARTICLE 8 - LIABILITY a) The " ERA UMA VEZ UM LENÇO " only has an obligation of means regarding the stages of access to the site, ordering process, product delivery and after services, excluding any responsibility for any problems or losses inherent in the misuse of the Internet in particular disruptions of service, external intrusion from hackers or malicious computer viruses. b ) The items listed are shown and described with the utmost rigor. If, despite our precautions, there are any errors on the site, the " ERA UMA VEZ UM LENÇO " can not be blamed for that. Except for possible cases of warranty, any operation between " ERA UMA VEZ UM LENÇO " and its USERS, if not challenged within 6 months of its implementation, can not give rise to any claim. ARTICLE 9 - THE PROCESSING OF PERSONAL DATA - The computer processing of the collected data is done in compliance with laws on data protection and the same are intended only to send orders, related administrative support, statistics and sending newsleters, catalogs or coupons / vouchers by the " ERA UMA VEZ UM LENÇO ". The data on which collection may be communicated to third parties of recognized suitability for direct marketing purposes. If USER opposes, that will be enough contact " ERA UMA VEZ UM LENÇO " indicating your , name, surname, address. It is guaranteed to USER, under the law, the right to access and rectify any data that tells you about the constant database, addressing " ERA UMA VEZ UM LENÇO " by: - to : zadi.di@gmail.com - By post to : Zaira Costa Travessa de Passos, nº Vila Verde - Portugal - Helpline : Telephone USER authorizes " ERA UMA VEZ UM LENÇO " to automated treatment of the personal data you provide, and you can access and change your information at any time by turning to " ERA UMA VEZ UM LENÇO " by any ways already indicated above. On the Internet, despite being taken by us all precautions for the protection of data of our users, " ERA UMA VEZ UM LENÇO " shall not be liable for its misuse by unauthorized third parties. ARTICLE 10 - THE GLOBAL AGREEMENT - These PRIVATE GENERAL CONDITIONS OF SALE ONLINE constitute an overall agreement between the " ERA UMA VEZ UM LENÇO " and the USER.

5 If any of these clauses become null and void by virtue of any legislative amendment or by a judgment, it shall not affect the validity and respect of all. ARTICLE 11 - DURATION - The present conditions apply throughout the duration of the services offered by " ERA UMA VEZ UM LENÇO ". All exclusive articles on the site are valid within the limits of available stocks. ARTICLE 12 - TEST COMPUTERISED - Computerized records maintained in the computer systems of safely be considered as a proof of communications, orders and payments made between the parties. ARTICLE 13 - CONSERVATION AND FILE OF TRANSACTIONS - The file of orders and invoices shall be made in a reliable and durable support. ARTICLE 14 - LAW AND JURISDICTION - the conditions of sale presented is applicable Portuguese law. Failing resolution by agreement of the parties, any dispute arising from these GENERAL CONDITIONS OF SALE AND PRIVATE ON- LINE will be submitted to the competent Portuguese court.