LRS Output Management Solutions

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1 LRS Output Management Solutions

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3 In 1979, three independent IT consultants joined efforts to establish Levi, Ray & Shoup, Inc. (LRS). Together, they built a reputation for providing services and systems for a variety of firms and state agencies in Springfield, Illinois. More than twenty-five years later, the company they formed is an internationally recognized provider of output management software and IT services, with more than 500 employees and over a dozen offices around the world. Today, our award-winning solutions manage business-critical output at more than 5000 installations worldwide. One thing has not changed over time: our commitment to helping each of our customers identify and overcome their output management challenges.

4 VPSX: Because Docume Business critical documents in paper or electronic form drive most business processes. For many industries, legal regulations are the driving force behind these forms, certificates, etc. In fact, few business transactions are considered complete until they are documented. The bottom line suffers when document delivery problems affect core operations. Analysts estimate that thirty percent of business process interruptions are due to information delivery failures. The VPSX solution for Enterprise Output Management enables an organization to ensure that business critical documents are delivered in a timely, costeffective manner. What is the cost of a late delivery pickup? Can your business function normally if your purchase orders are not printed or delivered on schedule? VPSX software separates business processes from the complexities of printing. This helps organizations: Reduce support costs and effort Minimize the impact of business changes Improve service levels Safeguard sensitive information SYSTEMS Accounts Payable Accounts Receivable CRM Customer Service ERP Shipping Reports Ensure Delivery of Business Critical Documents Enterprise Output Server From the boardroom to the customer service desk and shop floor, print problems quickly affect key stakeholders and increase business expenses. VPSX software manages delivery of all types of documents, from large reports to specialty items such as labels and barcode documents. Whether sending to a printer, an recipient, or other destination, the solution delivers critical information at the highest speed and lowest cost. The LRS solution establishes a single point of control for all output, overcoming the complexities of today s heterogeneous hardware and application environments. Organizations gain flexible delivery options such as , PDF files, archiving, and more. VPSX statistics reveal who is printing, when it happens, and how much output is involved INFORMATION RECIPIENTS Customers Suppliers Management Customer Service Business Partners Auditors/Regulators The VPSX output server seamlessly connects critical system-generated information with the people who need it. VPSX software enables organizations to: Identify problems before they affect business processes The solution proactively monitors printing devices and sends notification alerts about potential equipment outages. It can also notify third party applications like Tivoli, Remedy, and others. Solve printing problems quickly and efficiently A simple web-based control interface lets authorized administrators define printers, monitor status, and fix problems all without costly client software to deploy and maintain. Leverage existing IT assets Often, a given application is designed to support only one type of output device. Using flexible data stream transforms, the VPSX solution helps companies print any type of output on any device without changing the underlying application code.

5 nts Matter Simplify and Save Typically, organizations manage printing silos on each platform or settle for the limited print capabilities supported across all operating systems. Organizations with multiple platforms are forced to maintain redundant print systems as they have no way to centralize their output. The VPSX solution acts as a single point of control for output from multiple platforms. Eliminating the need for redundant print servers yields a significant return on investment. Further hard and soft cost savings result from: Reduced helpdesk workload and expenses Decreased reliance on proprietary hardware Simplified support and administration Paperless ( and PDF) delivery options Enhance SAP Printing and More Companies spend untold amounts of time and money tailoring SAP applications to meet their business needs. Yet the information generated by SAP applications is often locked in documents that never reach their intended recipients. As an SAP Software Partner, LRS understands the unique challenges of complex SAP environments. Our VPSX offering is a SAP Certified-Powered by SAP NetWeaver solution designed to help SAP customers: Improve SAP application performance by offloading print burdens Eliminate the need for costly barcode SIMMs/DIMMs Convert SAP formatted documents to print on nearly any printer Provide accurate job status feedback back to SAP users and administrators A Look at Infrastructure: Line of business applications running on distributed systems often rely on a combination of native UNIX-based spools, print queues, and legacy LPR/LPD protocols. Such environments minimally suffer from: Limited printer communication, administrative tools, and printer feedback Poor application performance due to processor cycles and disk space allocated for printing VPSX software replaces native UNIX print spools and eliminates the need to maintain cumbersome queues and print drivers. The solution supports multiple job submission methods and connection types and provides real time feedback, detailed statistics, and error recovery. The solution can be installed and running in short order. Many customers report a setup time of half a day or less. If it does not print, the trucks do not move. SAP Warehouse Manager

6 PageCenterX: Secure D In today s highly regulated business environment, companies must take a proactive approach to finding, collecting, and preserving files that could become evidence in a legal action. In addition to data privacy and new e-discovery rules, enterprises are subject to industry and government regulations that define retention periods for specific types of files. Often, an organization must maintain an audit trail and potentially reprint these documents in the future. A healthcare provider running Epic applications values PageCenterX s ability to: Secure sensitive documents Store multiple document types Archive historical documents for HIPAA compliance link to securely view reports Burst larger reports to control viewing The PageCenterX document archive and storage solution can help. Used alone or in conjunction with VPSX software, the solution can help organizations: Reduce their document management costs Protect valuable corporate information Facilitate corporate information sharing Bridge departmental islands of information Manage Departmental Information and More Most large enterprises already have some form of long term archive solution in place. Unfortunately, many of these tools lack multiplatform support and/or stakeholder buy-in. Others simply reside on a platform targeted for migration. The PageCenterX user interface can be customized to present SAP and other document attributes when searcing. The PageCenterX solution is a web-based document access, storage, and management system like no other. Organizations use PageCenterX software to securely provision critical documents and files from a central repository, regardless of originating application or platform. Out of the box, the simple yet powerful interface leads to ready adoption by departmental users. To support increased traffic, the software is designed to handle thousands of users on a single server. Whether viewing backoffice reports or front-office documents like scanned customer correspondence, the system provides users a unified view into their critical documents. When e-discovery or other investigatory services are required, the solution enables rigorous searching and retrieval and provides complete auditing records concerning user access to information.

7 cument Provisioning Simple to Administer and Secure The easier a system is to manage, the more likely administrators are to harness the full potential of the software. For this reason, the PageCenterX solution: Provides universal, browser-based access to all administrator functions Supports automatic document indexing, dynamic document naming, and automatic folder creation Indexes every word of PDF, HTML, RTF, and TXT documents with no manual intervention or cumbersome report definitions Together, these and other features decrease administrative costs and ensure optimal productivity for IT staff and end users alike. PageCenterX software works with existing job schedulers and other infrastructure tools to seamlessly import documents and files, regardless of origin. For example, organizations running the VPSX solution for document delivery can automatically archive documents in the PageCenterX repository at the same time they are being printed. As part of an enterprise solution, PageCenterX security can interface with your security system of choice. For added security, documents can be stored in compressed form, encrypted within the repository, and decrypted for viewing. Powerful to Use The solution improves access to critical information, enabling business users to work more effectively. For example, the PageCenterX solution helps customer service staff quickly find and view documents exactly as seen by the customers they serve. Search-intensive processes are accelerated by using the PageCenterX solution to sift through large numbers of documents for the most relevant information buried within. The intuitive interface and advanced capabilities such as fuzzy search and logical operators permit users to pinpoint exactly what they need with great speed and accuracy. Users can also preview thumbnail images of documents in their search results, helping them quickly identify the most useful information. Finally, the PageCenterX user interface can be tailored to help users locate documents based on specific document attributes provided at import. For example, the product can be tailored to present a search listing of documents by their SAP spool identifier or other SAP specific attribute. This can assist users accustomed to working with SAP generated documents. Using the PageCenterX solution, organizations can effortlessly comply with government requirements for document retention, management, and disposal all without changing the way they work. VPSX thumbnail preview of documents in search list. To support regulatory compliance, customer service, or other print on demand needs, PageCenterX software works seamlessly with the VPSX output management server to reprint documents for physical delivery or to as a PDF file.

8 United States 2401 West Monroe Street Springfield, Illinois Phone: Fax: Australia North Sydney Phone: LRSAustralia@LRS.com Germany Hallbergmoos Phone: +49 (0)811/ Munich@LRS.com Italy Milano Phone: Italy@LRS.com Japan Tokyo Phone: LRSJapan@LRS.com Singapore Singapore Phone: LRSSingapore@LRS.com Spain Madrid Phone: Spain@LRS.com United Kingdom Cheltenham Phone: +44 (0) LRSUK@LRS.com Copyright 2009 Levi, Ray & Shoup, Inc. All rights reserved. LRS, the LRS diamond logo, VPSX, and PageCenterX are registered trademarks of Levi, Ray & Shoup, Inc. Tivoli is a registered trademark of International Business Machines Corporation in the United States, other countries, or both. REMEDY is a registered trademark of BMC Software, Inc. in the U.S. and/or certain other countries. SAP and SAP NetWeaver are registered trademarks of SAP AG in Germany and in several other countries. UNIX is a registered trademark of The Open Group. Epic is a registered trademark Epic Systems Corporation in the United States and/or in other countries.