Terminal End of Life Notes

Transcription

1 Overview Terminal End of Life Notes In order to support the EMV Counterfeit Liability Shift changes, the following POS terminals will move through the Terminal Life Cycle process for both Class A and Class B applications and on all supported First Data front-end platforms. Visa Visa intends to institute a liability shift in the U.S. for domestic and cross-border counterfeit transactions effective 1 October The liability shift encourages chip transactions because any chip-on-chip transaction (i.e., a chip card read by a chip terminal) provides dynamic authentication data, which helps to better protect all parties. With this type of liability shift, the party that is the cause of a chip-on-chip transaction not occurring (i.e., either the issuer or the merchant's acquirer) will be financially liable for any resulting card-present counterfeit fraud losses. When a transaction occurs using chip technology, any liability for counterfeit fraud, though unlikely, would follow current Visa Operating Regulations. The policy assigns liability for counterfeit fraud to the party that has not made the investment in EMV chip cards (issuers) or terminals (merchants' acquirers). MasterCard MC has established a liability hierarchy to rate, from least to most secure, the different card- acceptance methods based on the interplay between the card and the acceptance device. Under the system, the magstripe card would be least secure and the chip-and-pin the most secure, with chip-and-signature falling between those two. MC is urging banks to adopt EMV, and will hold them liable for some forms of card fraud if they have not issued EMV cards to their customers, depending on whether a merchant has EMV terminals. Whichever party (issuer or merchant) offers the least secure method would be held liable for a fraudulent transaction under the plan. Starting in October 2015, MC plans to shift liability to merchants who have not upgraded their POS terminals to process transactions made with EMV cards if a customer pays with such a card and fraud occurs.

2 Discover Discover announced March 15, 2012 it is implementing a 2013 EMV mandate for acquirers and direct-connect merchant in the U.S., Canada, and Mexico. Discover will include Diners Club, PULSE, and Discover card networks with this mandate. First Data Product All POS hardware that is not EMV capable will move to a No Download status by October This decision is in the best interest of our clients and our merchants. POS Terminal Life Cycle Process New Sales No sales or account set-up restrictions. Customer Owned * No new equipment sales. Only merchants that already own this equipment can be boarded. Evaluation will be needed as to whether or not the hardware will be updated for compliance or enhancements. * First Data Product may need to accelerate date changes previously communicated in support of any additional upcoming Association Compliance mandates. No Boarding Prohibits all new account, any additional equipment and any additional locations from boarding. Dates in this category may need to be adjusted as new Association Compliance mandates are introduced. Developments of new applications stop at this Life Cycle category. No more application changes will be implemented for compliance or any other enhancements. No Download / No Merchants can continue to process. The POS Help Desk will provide limited troubleshooting. Downloads and replacements will no longer be available.

3 End of Help Desk The POS Help Desk will no longer provide any troubleshooting, reporting or transaction assistance. Merchants can continue to process, but should be encouraged to upgrade equipment. The channels will need to provide procedures for handling these calls, such as a transfer to Cross Sales for example. Remove From Field Final decisions to notify customers of possible impact if they choose to continue to process on equipment that could result in additional association fees and fines is a business decision. This category was developed to help assist our partners in making the best decisions for their customers. Hardware is non-compliant and should be removed from the field in order to minimize noncompliance risk or fines. No EMV Support Vendor Hardware Platform No Boarding Omni 3200 Omaha, BUYPASS 10/1/ /1/2015 Omni3200SE Omaha, BUYPASS 10/1/ /1/2015 Tranz 380 (Omaha) Omaha 10/1/ /1/2015 Tranz 380x2 (Omaha) Omaha 10/1/ /1/2015 Tranz 460 (Omaha) Omaha 10/1/ /1/2015 First Data FD400 CDMA Nashville 10/1/ /1/2015 First Data FD400 GPRS Nashville 10/1/ /1/2015 T77F All 10/1/ /1/2015 T77S All 10/1/ /1/2015 T77T All 10/1/ /1/2015 T7E All 10/1/ /1/2015 T7P All 10/1/ /1/2015 T7Plus 1MEG All 10/1/ /1/2015 T7Plus 512K All 10/1/ /1/2015 T7PT All 10/1/ /1/2015

4 Vendor Hardware Platform No Boarding T8 All 10/1/ /1/2015 Ingenico 5100 All 10/1/ /1/2015 Ingenico AQUA All 10/1/ /1/2015 LinkPoint 3000 All 10/1/ /1/2015 LinkPoint AIO All 10/1/ /1/2015 TeleCheck Eclipse All 10/1/ /1/2015 Nurit 8000 (8020 Model 20) All 10/1/ /1/2015 Nurit 8400 All 10/1/ /1/2015 Vx510-3M All 10/1/ /1/2015 VX510LE All 10/1/ /1/2015 Vx610 All 10/1/ /1/2015 No EMV Support Customer-Owned Vendor Hardware Platform Customer- Owned No Boarding First Data FD400TI CDMA Nashville 6/5/ /1/ /1/2015 First Data FD400TI GPRS Nashville 8/13/ /1/ /1/2015 Nurit 8000 (8020 Model 50) All 1/1/ /1/ /1/2015 First Data FD-30 PIN pad All 5/30/ /1/ /1/2015 First Data FD-10 PIN pad All 6/5/ /1/ /1/2015 First Data FD-10C PIN pad All 6/13/ /1/ /1/2015 PP1000SE PCI PIN pad All 10/1/ /1/ /1/2015 PP1000SE PCI Contactless Reader All 10/1/ /1/ /1/2015 Ingenico 3010 PIN pad All 10/1/ /1/ /1/2015 Ingenico 6580 PIN pad All 10/1/ /1/ /1/2015 S9 PCI PIN pad All 10/1/ /1/ /1/2015 S9C PCI PIN pad All 10/1/ /1/ /1/2015 P1300 PIN pad All 10/1/ /1/ /1/2015 MX830 PIN Pad All 6/1/ /1/ /1/2015 Everest Plus All 3/15/ /1/ /1/2015 VX570 Config 670 (Application Only) Nashville N/A N/A 1/1/2013 Omni 3750 Config 670 (Application Only Nashville N/A N/A 1/1/2013 ViVO ViVO pay 4500 Contactless Reader All 1/1/2013 1/1/2013 4/1/2013 ViVO ViVO pay 4500M Contactless Reader All 1/1/2013 1/1/2013 4/1/2013

5 No Partial Authorization Support; Not PCI PED Approved Vendor Hardware Platform No Boarding No Downloads/ No End of Help Desk / Remove From Field First Data First Data FD300 FD300 WIFI Nurit 2085 Omni 3750 Omni 3750DC Nurit 8320 ICE 5500 Plus ICE 5700 Plus T4100 Omni 3740 Omni 3750 Omni 3750DC Nurit 8000 (8010 Model 10) Omaha 12/3/2012 2/4/ /1/2014 Omaha 12/3/2012 2/4/ /1/2014 PP1000SE PIN pad All 12/1/2012 n/a 12/1/2014 Omni 7000LE PIN pad All 12/1/2012 n/a 12/1/2014 S9 PIN pad All 12/1/2012 n/a 12/1/2014 S9C PIN pad All 12/1/2012 n/a 12/1/2014 Technical Information Platform Information Frontend Platform(s): Backend Platform(s): Nashville, North/CARDnet, BuyPass, Omaha North, South, Omaha, Memphis Additional Resources for External Clients Contact your Genesis PPG sales or service representative if you have questions