GIVE ME A DASHBOARD NOW! What do YOU want to see on YOUR Dashboard?

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Gerald Neal
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1 GIVE ME A DASHBOARD NOW! What do YOU want to see on YOUR Dashboard? Contact: Samantha Armstrong samantha.armstrong@eclectic.co.uk mobile: LONDON. GLASGOW. EDINBURGH. ABERDEEN Eclectic, Abbey Business Centre, St Martin's House16 St Martin's Le Grand London EC1A 4EN

uk mobile: 079 40 40 60 52 LONDON. GLASGOW. EDINBURGH.

2 Eclectic Eclectic is a specialist firm of Business Intelligence practitioners and Systems Integration experts, providing Management Information, Performance Management and Data Integration consultancy solutions for both the commercial and public sectors throughout the UK.

Information, Performance Management and Data Integration

3 PARTNERS SharePoint Portal 2007, Performance Manager, Biz Talk, Proclarity, MS Workflow, Business Scorecard Manager, Infopath SQL Server 2000 & 2005, SSIS, SSAS, SSRS,,Net, Microsoft Office 2007 Oracle Business Intelligence Suite Enterprise Edition: Answers, Interactive Dashboards, Delivers, Disconnected Analytics, Briefing Books Single Sign On, Database Implementation, Support & Upgrades Business Objects XI Release 2, Dashboards Data Quality, Data Integrator, Xcelsius, Metadata Working in partnership on many large clients e.g. NTL, DEFRA

Interactive Dashboards, Delivers, Disconnected Analytics, Briefing Books Single Sign On, Database Implementation, Support & Upgrades

4 Consultancy Solutions Information Management Stratagy Architecture Review Reporting And Analysis Dashboards Static Reports Adhoc Reports Drill Down Reports Data Profiling/Data Quality Portals Database Services: SQL 2000 SQL 2005 Oracle Business Process & Systems Integration Application Development with.net Services for Office 2007 Reducing the Cost of Communications Single Sign On Software Licence Management

Database Services: SQL 2000 SQL 2005 Oracle Business Process & Systems Integration Application

5 Eclectic Services Strategic Map Development Information Strategy Analysis Solutions Requirements Analysis KPI & Metric Determination Management Dashboards Data Warehouse Architecture Data Profiling and Cleansing Data Integration ETL Reporting and Analysis Upgrade Strategy, Implementation & Training Infrastructure Reviews Application Specific Solutions Testing Onsite & OffSite Support Tailored on site training on Business Objects/Oracle/ Sun Red Hat/Sybase, Skills Matters A mobile training centre bought to your offices Value Added Reseller of Business Objects, Oracle and Microsoft technologies Software Licence Asset Management Services

Reviews Application Specific Solutions Testing Onsite & OffSite Support Tailored on site training on Business Objects/Oracle/ Sun Red Hat/Sybase, Skills Matters

6 Issues Faced by Insurance Organisations Availability of data Regulatory challenges Multiple Distribution Channels Contract certainty Proliferation of proprittory placing solutioins Quailty of service Reaching agreement on a single claims process paperbased Measurement, Better client management Improved efficiency Faster cash settlement Improved service to the client Simpler client management

of service Reaching agreement on a single claims process paperbased Measurement, Better client

7 CUSTOMERS IN ALL VERTICALS FINANCE INSURANCE MEDIA OIL & GAS PUBLIC SECTOR RETAIL

8 WE ARE DROWNING IN DATA CRM Underwriting Claims Reinsurance Risk Aggregation HR Finance ERP Extenral Feeds Spreadsheets Access Databases Data redundancy and inconsistency Limited crossfunctional analysis

Extenral Feeds Spreadsheets Access Databases Data

9 No single version of the truth People don t trust their systems 43% of users say they re not sure if internal information is accurate 77% said bad decisions had been made because of lack of relevant information Source; Business Week study

information is accurate 77% said bad decisions had been

10 BI: A Top Priority for the CIO Technology Priorities Clearly Reflect the Business Priorities TopTen Technology Priorities Business Intelligence applications Security enhancement tools Mobile workforce enablement Workflow management deployment and integration Enterprise resource planning (ERP) upgrades Storage management Voice and data integration over IP Customer relationship management (CRM) Business process integration tools Server virtualization Source, Gartner Ranking

Enterprise resource planning (ERP) upgrades Storage management Voice and data integration over IP Customer relationship management (CRM)

11 DASHBOARDS Turning Information Into Results

12 Visualize and Understand the Big Picture Data presented in the right context People often say, If only I knew then, what I know now, but in many cases they could have known then if they had had access to data that already existed presented in the right context Roy Schulte Vice President, Fellow Gartner, Inc. Where did that number come from? Will it meet compliance regulations?

had access to data that already existed presented in the right context Roy Schulte Vice

13 Present Quality Data in Terms People Understand Business user autonomy Increase productivity & Job Satisfaction Data Integrity, Control and Security

14 Provide visibility across the organization Convert highlevel objectives into metrics users can track

15 Ad hoc reporting, query, and analysis Dashboards and visualization Data integration Performance management

16 Use corporate data within Microsoft Office documents

17 95% of a typical workforce does not understand its organisation s strategy 90% of organisations fail to execute their strategies successfuly 70% of organisations do not link middle management incentives to strategy figures from the Balanced Scorecard Collaborative

successfuly 70% of organisations do not link middle management

18 Businesses don t garner insights or make decisions. Businesses don t close deals or develop new products or find new efficiencies. People do. Companies excel when they empower their people. Priorities, organization, motivation, and leadership ready your business for success. But you also have to give your people the right tools, information, and opportunities. Companies that do this are poised for success. The role of software in a peopleready business is to harness information, enabling people to turn data into insight, transform ideas into action, and turn change into opportunity.

But you also have to give your people the right tools, information, and opportunities. Companies that do this are poised for success.

19 Give me a dashboard NOW! Quick Start Dashboard Solutions Open Architecture Microsoft Oracle Business Objects Grow as Your Needs Evolve

20 To book the Architecture Design Workshop or Solutions Briefing Call me on OR me OR Register on our web site:

OR Email me Samantha.armstrong@eclectic.co.

Business Intelligence and Healthcare

Business Intelligence and Healthcare SUTHAN SIVAPATHAM SENIOR SHAREPOINT ARCHITECT Agenda Who we are What is BI? Microsoft s BI Stack Case Study (Healthcare) Who we are Point Alliance is an award-winning