Security and Managed Services

Size: px
Start display at page:

Download "Security and Managed Services"

Transcription

1 iconnect Cloud Archive System Overview Security and Managed Services iconnect Cloud Archive (formerly known as Merge Honeycomb )

2 iconnect Cloud Archive offers cloud-based storage for medical images. Images are accessible anywhere, any time via a standard web-browser. As your storage needs grow, you can simply add capacity in the cloud instead of adding onsite storage hardware, management and bandwidth. To ensure the availability and security of these valuable assets, iconnect Cloud Archive runs on a secure, high-availability infrastructure to deliver a complete, reliable cloud-based image management solution. The purpose of this document is to outline how iconnect Cloud Archive addresses security and managed services to ensure that you remain in compliance with regulations that impact medical images. Medical Image Security Medical images, like other patient data fall under regulations like Health Insurance Portability and Accountability Act (HIPAA). The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes. Because of HIPAA and other guidelines, images archived in iconnect Cloud Archive are protected through a full breadth of services outlined in this document. From managing the underlying infrastructure, to protecting the valuable data, to ensuring staff follow well-defined processes, iconnect Cloud Archive offers complete protection and security for archived images. In addition to the following controls, the iconnect Cloud Archive policies and procedures are audited on a regular basis to encourage continual improvement in the safety and performance of the application and vital image data archived within it. SECURITY AND MANAGED SERVICES iconnect CLOUD ARCHIVE SYSTEM OVERVIEW 2

3 Datacenter Security Area What s Required? iconnect Cloud Archive Security Staff and systems to monitor for security breaches. 24/7/365 staff and systems use man traps, biometrics and continuous security monitoring by personnel. Power & redundancy Backup plan in the event that the primary power source is unavailable. Offers N+1 style of power source and full load secondary circuits. Also offers N+1 cooling and its redundancy. Each facility is on a different regional power grid. Onsite staff Fully staffed datacenters. Staffed 24/7/365. Facilities Structurally sound buildings that can withstand external pressures. Offers 12-inch concrete walls to withstand significant events like high winds, tornados. Facilities are outside of flood plains. Redundant facilities are geographically dispersed so that the same natural disaster cannot take out both data centers. SECURITY AND MANAGED SERVICES iconnect CLOUD ARCHIVE SYSTEM OVERVIEW 3

4 Network Security Area What s Required? iconnect Cloud Archive Network redundancy Carrier and physical network diversity to ensure accessibility in the event of a network outage from an Internet Service Provider (ISP) or physical damage to WAN infrastructure. High availability infrastructure. Leverages multiple ISPs at each data center for carrier diversity and high availability. Geographic load balancing ensures application availability and performance. Application and data security Security measures including: Packet inspection firewall Intrusion detection Intrusion prevention Application firewall Anti-virus and Anti-malware Includes best practice firewall configurations and dual Active/Active redundant configurations. 24/7/365 third-party managed Security Operation Center (SOC). Uses managed services for Intrusion detection, prevention, application and anti-virus as well as anti-malware services. Security incident management Reporting processes to account for any security incidents or breaches. All security incidents are evaluated per Merge s CAPA process and any incidents that potentially affect protected health information are added to the HIPAA investigation process. SECURITY AND MANAGED SERVICES iconnect CLOUD ARCHIVE SYSTEM OVERVIEW 4

5 Application Security Area What s Required? iconnect Cloud Archive Network Secure Internet connection. Uses HTTPS/SSL for logins and connections and requires strong passwords to access the system. The iconnect Cloud Archive gateway uses SSL and matched certificates for communication between the gateway and iconnect Enterprise Archive hosted in the datacenter. Use of SSL connections provides encryption of the data in motion. Application Secure storage of images to and from the archive. In addition to application level encryption, disk level encryption ensures encrypted data at rest. Also uses encrypted replication of the images and other objects from one data center to the other. Database Secure database. Uses Oracle Enterprise Edition database with Advanced Security Option for encryption of the database at rest. Each data center has its own independent database so that even with loss of one data center, iconnect Cloud Archive will continue to operate. Disk Security of image data while at rest. In addition to disk level encryption, the application also encrypts the data at rest. Application redundancy Ability of the application to failover and run on another system in the same datacenter or on a system in a separate datacenter. The iconnect Cloud Archive infrastructure includes two geographically dispersed datacenters. Each datacenter includes a full copy of the application with its own database and image set. It is designed to provide system redundancy as well as operate autonomously when required to provide continuous application availability whether due to network outages, power failures, system upgrades or other events. SECURITY AND MANAGED SERVICES iconnect CLOUD ARCHIVE SYSTEM OVERVIEW 5

6 Monitoring Automated datacenter and application monitoring for system health and performance. 24/7/365 monitoring by multiple commercial application monitoring solutions. Contingency Backups of systems and data. Processes ensure regular system and data backups and all data backups are encrypted. Application availability Traffic management and service failover. Uses load balancing devices to check for system availability and failover to alternate systems if needed. Emergency access to data Access to customer data in the event of customer system failure. Geographic separation and redundancy. Hot recovery standby systems for replacement of customer data. The two datacenters hosting iconnect Cloud Archive are nearly 1,000 miles apart and access can failover from one datacenter to the other if necessary. Data integrity Ability to restore without corruption/ loss of data. Performs ongoing and recurring restoration testing. System multitenancy protections Each customer s data must be isolated from unauthorized access by other users. iconnect Cloud Archive is a multi-tenant solution. All incoming data is tagged with the owners identification (the CloudUID). This ID is applied for manual uploads through the portal as well as studies uploaded through the gateways. The CloudUID is checked on storage ingestion of the studies into iconnect Cloud Archive as well as for all requests for retrieval via the gateway or via the iconnect Cloud Archive web interface. Alternative access In the event of local (customer) disaster where the local network or gateway device are destroyed, provide accessibility to stored studies and ability to store new studies in the interim. The iconnect Cloud Archive web interface can be used to directly view already archived studies (important for surgical transfers) and can be used to upload new studies from temporary field facilities. SECURITY AND MANAGED SERVICES iconnect CLOUD ARCHIVE SYSTEM OVERVIEW 6

7 Staff Security Area What s Required? iconnect Cloud Archive Access controls and authorization Systems and processes to ensure only authorized staff access system and application data. Employs network and system access and control procedures as well as individual background checks for system staff. HIPAA training Security awareness training Annual training for all staff who could come in contact with patient data. Training to ensure staff follows best practice security guidelines. Staff are trained and tested annually. Staff are trained when first employed and on an as-needed basis afterwards. iconnect Cloud Archive Overview iconnect CLOUD ARCHIVE DATACENTER #2 iconnect CLOUD ARCHIVE DATACENTER #1 RCM iconnect ACCESS ENTERPRISE ARCHIVE iconnect ACCESS ENTERPRISE ARCHIVE GATEWAY RADIOLOGY PACS CARDIOLOGY PACS iconnect Cloud Archive is hosted on two geographically dispersed datacenters. The applications, databases and images are replicated between the datacenters using Merge s Replicated Content Management (RCM) technology. If necessary, operations can failover from one datacenter to the other to ensure the application is highly available to end users. Merge s RCM technology ensures that images and assets stored in each datacenter are securely kept in sync so that if one system or datacenter is unavailable, clients will still be able to archive and access all their images stored in iconnect Cloud Archive. SECURITY AND MANAGED SERVICES iconnect CLOUD ARCHIVE SYSTEM OVERVIEW 7

8 About Merge Merge is a leading provider of innovative enterprise imaging, interoperability and clinical systems that seek to advance healthcare. Merge s enterprise and cloud-based technologies for image intensive specialties provide access to any image, anywhere, any time. Merge also provides clinical trials software with end-to-end study support in a single platform and other intelligent health data and analytics solutions. With solutions that have been used by providers for more than 25 years, Merge is helping to reduce costs, improve efficiencies and enhance the quality of healthcare worldwide. For more information, visit merge.com and follow CLD x3 merge.com

Security from a customer s perspective. Halogen s approach to security

Security from a customer s perspective. Halogen s approach to security September 18, 2015 Security from a customer s perspective Using a cloud-based talent management program can deliver tremendous benefits to your organization, including aligning your workforce, improving

More information

Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0

Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Unless otherwise stated, these Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies

More information

TENDER NOTICE No. UGVCL/SP/III/608/GPRS Modem Page 1 of 6. TECHNICAL SPECIFICATION OF GPRS based MODEM PART 4

TENDER NOTICE No. UGVCL/SP/III/608/GPRS Modem Page 1 of 6. TECHNICAL SPECIFICATION OF GPRS based MODEM PART 4 TENDER NOTICE No. UGVCL/SP/III/608/GPRS Modem Page 1 of 6 TECHNICAL SPECIFICATION OF GPRS based MODEM PART 4 Cloud services (Data Centre) and related Functional requirement Cloud services as a Control

More information

Secure, Scalable and Reliable Cloud Analytics from FusionOps

Secure, Scalable and Reliable Cloud Analytics from FusionOps White Paper Secure, Scalable and Reliable Cloud Analytics from FusionOps A FusionOps White Paper FusionOps 265 Santa Ana Court Sunnyvale, CA 94085 www.fusionops.com World-class security... 4 Physical Security...

More information

SOLUTION BRIEF Citrix Cloud Solutions Citrix Cloud Solution for Disaster Recovery

SOLUTION BRIEF Citrix Cloud Solutions Citrix Cloud Solution for Disaster Recovery SOLUTION BRIEF Citrix Cloud Solutions Citrix Cloud Solution for Disaster Recovery www.citrix.com Contents Introduction... 3 Fitting Disaster Recovery to the Cloud... 3 Considerations for Disaster Recovery

More information

Altus UC Security Overview

Altus UC Security Overview Altus UC Security Overview Description Document Version D2.3 TABLE OF CONTENTS Network and Services Security 1. OVERVIEW... 1 2. PHYSICAL SECURITY... 1 2.1 FACILITY... 1 ENVIRONMENTAL SAFEGUARDS... 1 ACCESS...

More information

Client Security Risk Assessment Questionnaire

Client Security Risk Assessment Questionnaire Select the appropriate answer from the drop down in the column, and provide a brief description in the section. 1 Do you have a member of your organization with dedicated information security duties? 2

More information

With Eversync s cloud data tiering, the customer can tier data protection as follows:

With Eversync s cloud data tiering, the customer can tier data protection as follows: APPLICATION NOTE: CLOUD DATA TIERING Eversync has developed a hybrid model for cloud-based data protection in which all of the elements of data protection are tiered between an on-premise appliance (software

More information

BOWMAN SYSTEMS SECURING CLIENT DATA

BOWMAN SYSTEMS SECURING CLIENT DATA BOWMAN SYSTEMS SECURING CLIENT DATA 2012 Bowman Systems L.L.C. All Rights Reserved. This document and the information contained herein are the property of Bowman Systems L.L.C. and should be considered

More information

HIPAA Compliance for the Wireless LAN

HIPAA Compliance for the Wireless LAN White Paper HIPAA Compliance for the Wireless LAN JUNE 2015 This publication describes the implications of HIPAA (the Health Insurance Portability and Accountability Act of 1996) on a wireless LAN solution,

More information

Hosted Exchange. Security Overview. Learn More: Call us at 877.634.2728. www.megapath.com

Hosted Exchange. Security Overview. Learn More: Call us at 877.634.2728. www.megapath.com Security Overview Learn More: Call us at 877.634.2728. www.megapath.com Secure and Reliable Hosted Exchange Our Hosted Exchange service is delivered across an advanced network infrastructure, built on

More information

DISASTER RECOVERY. Omniture Disaster Plan. June 2, 2008 Version 2.0

DISASTER RECOVERY. Omniture Disaster Plan. June 2, 2008 Version 2.0 DISASTER RECOVERY Omniture Disaster Plan June 2, 2008 Version 2.0 CHAPTER 1 1 Disaster Recovery Plan Overview In the event that one of our data collection environments are unavailable due to an event,

More information

Can SaaS be your strategic advantage in building software? Presented by: Paul Gatty, Director of World Wide Operations

Can SaaS be your strategic advantage in building software? Presented by: Paul Gatty, Director of World Wide Operations Can SaaS be your strategic advantage in building software? Presented by: Paul Gatty, Director of World Wide Operations Topics What is SaaS? How does SaaS differ from managed hosting? Advantages of SaaS

More information

FormFire Application and IT Security. White Paper

FormFire Application and IT Security. White Paper FormFire Application and IT Security White Paper Contents Overview... 3 FormFire Corporate Security Policy... 3 Organizational Security... 3 Infrastructure and Security Team... 4 Application Development

More information

For more information on how to build a HIPAA-compliant wireless network with Lutrum, please contact us today! www.lutrum.

For more information on how to build a HIPAA-compliant wireless network with Lutrum, please contact us today! www.lutrum. For more information on how to build a HIPAA-compliant wireless network with Lutrum, please contact us today! www.lutrum.com 844-644-4600 This publication describes the implications of HIPAA (the Health

More information

Is Cloud-Based WMS an Option for Complex Distribution Centers?

Is Cloud-Based WMS an Option for Complex Distribution Centers? Welcome to Session 233 Is Cloud-Based WMS an Option for Complex Distribution Centers? Presented by: Sponsored by: Chuck Fuerst 2012 Material Handling Industry. Copyright claimed as to audiovisual works

More information

Cloud Management. Overview. Cloud Managed Networks

Cloud Management. Overview. Cloud Managed Networks Datasheet Cloud Management Cloud Management Overview Meraki s cloud based management provides centralized visibility & control over Meraki s wired & wireless networking hardware, without the cost and complexity

More information

MANAGED DATABASE SOLUTIONS

MANAGED DATABASE SOLUTIONS Page 0 2015 SOLUTION BRIEF MANAGED DATABASE SOLUTIONS NET ACCESS LLC 9 Wing Drive Cedar Knolls, NJ 07927 www.nac.net Page 1 Table of Contents 1. Introduction... 2 2. Net Access Managed Services Solution

More information

WHITE PAPER. HIPAA-Compliant Data Backup and Disaster Recovery

WHITE PAPER. HIPAA-Compliant Data Backup and Disaster Recovery WHITE PAPER HIPAA-Compliant Data Backup and Disaster Recovery DOCUMENT INFORMATION HIPAA-Compliant Data Backup and Disaster Recovery PRINTED March 2011 COPYRIGHT Copyright 2011 VaultLogix, LLC. All Rights

More information

RAYSAFE S1 SECURITY WHITEPAPER VERSION B. RaySafe S1 SECURITY WHITEPAPER

RAYSAFE S1 SECURITY WHITEPAPER VERSION B. RaySafe S1 SECURITY WHITEPAPER RaySafe S1 SECURITY WHITEPAPER Contents 1. INTRODUCTION 2 ARCHITECTURE OVERVIEW 2.1 Structure 3 SECURITY ASPECTS 3.1 Security Aspects for RaySafe S1 Data Collector 3.2 Security Aspects for RaySafe S1 cloud-based

More information

Designtech Cloud-SaaS Hosting and Delivery Policy, Version 1.0, 2013. Designtech Cloud-SaaS Hosting and Delivery Policy

Designtech Cloud-SaaS Hosting and Delivery Policy, Version 1.0, 2013. Designtech Cloud-SaaS Hosting and Delivery Policy Designtech Cloud-SaaS Hosting and Delivery Policy, Version 1.0, 2013 Page i Designtech Cloud-SaaS Hosting and Delivery Policy Designtech Cloud-SaaS Hosting and Delivery Policy, Version 1.0, 2013 Page ii

More information

WHITE PAPER. HIPPA Compliance and Secure Online Data Backup and Disaster Recovery

WHITE PAPER. HIPPA Compliance and Secure Online Data Backup and Disaster Recovery WHITE PAPER HIPPA Compliance and Secure Online Data Backup and Disaster Recovery January 2006 HIPAA Compliance and the IT Portfolio Online Backup Service Introduction October 2004 In 1996, Congress passed

More information

HIPAA Security Rule Safeguards Recommended Standards Developed by: USF HIPAA Security Team May 12, 2005

HIPAA Security Rule Safeguards Recommended Standards Developed by: USF HIPAA Security Team May 12, 2005 INTRODUCTION HIPAA Security Rule Safeguards Recommended Standards Developed by: USF HIPAA Security Team May 12, 2005 The Health Insurance Portability and Accountability Act (HIPAA) Security Rule, as a

More information

Security Controls for the Autodesk 360 Managed Services

Security Controls for the Autodesk 360 Managed Services Autodesk Trust Center Security Controls for the Autodesk 360 Managed Services Autodesk strives to apply the operational best practices of leading cloud-computing providers around the world. Sound practices

More information

Las Vegas Datacenter Overview. Product Overview and Data Sheet. Created on 6/18/2014 3:49:00 PM

Las Vegas Datacenter Overview. Product Overview and Data Sheet. Created on 6/18/2014 3:49:00 PM Las Vegas Datacenter Overview Product Overview and Data Sheet Product Data Sheet Maintaining a Software as a Service (SaaS) environment with market leading availability and security is something that Active

More information

Cloud Contact Center. Security White Paper

Cloud Contact Center. Security White Paper Cloud Contact Center Security White Paper Introduction Customers communicate with organizations in a variety of forms from phone conversations to email, web chat and social media. As each interaction may

More information

Cloud-based archiving Secure. Easy. Affordable. Centricity Image Archive

Cloud-based archiving Secure. Easy. Affordable. Centricity Image Archive GE Healthcare Cloud-based archiving Secure. Easy. Affordable. Centricity Image Archive Optimize your valuable IT resources Centricity Image Archive from GE Healthcare is a vendor-neutral, cloud-based data-storage

More information

Print4 Solutions fully comply with all HIPAA regulations

Print4 Solutions fully comply with all HIPAA regulations HIPAA Compliance Print4 Solutions fully comply with all HIPAA regulations Print4 solutions do not access, store, process, monitor, or manage any patient information. Print4 manages and optimize printer

More information

Cloud Computing; is it right for my business?

Cloud Computing; is it right for my business? Cloud Computing; is it right for my business? There is discussion in the business community about the viability of Cloud computing, a style of computing in which software and applications are provided

More information

Why SaaS (Software as a Service) and not COTS (Commercial Off The Shelf software)?

Why SaaS (Software as a Service) and not COTS (Commercial Off The Shelf software)? SaaS vs. COTS Why SaaS (Software as a Service) and not COTS (Commercial Off The Shelf software)? Unlike COTS solutions, SIMCO s CERDAAC is software that is offered as a service (SaaS). This offers several

More information

SPECIFIC SERVICE TERMS

SPECIFIC SERVICE TERMS Limited www.webdrive.co.nz PO Box 302829 North Harbour North Shore City 0751 Telephone: 0800 SPECIFIC SERVICE TERMS These specific service terms must be read in conjunction with 's General Terms and Conditions

More information

Telecom Business Continuity Solutions FOR INTERNAL USE ONLY

Telecom Business Continuity Solutions FOR INTERNAL USE ONLY Telecom Business Continuity Solutions FOR INTERNAL USE ONLY Business continuity? Perception versus reality Perceived biggest threats in 2005* Events causing disruption in 2003-04** IT / Telecom protection

More information

HIPAA COMPLIANCE AND DATA PROTECTION. sales@eaglenetworks.it +39 030 201.08.25 Page 1

HIPAA COMPLIANCE AND DATA PROTECTION. sales@eaglenetworks.it +39 030 201.08.25 Page 1 HIPAA COMPLIANCE AND DATA PROTECTION sales@eaglenetworks.it +39 030 201.08.25 Page 1 CONTENTS Introduction..... 3 The HIPAA Security Rule... 4 The HIPAA Omnibus Rule... 6 HIPAA Compliance and EagleHeaps

More information

Projectplace: A Secure Project Collaboration Solution

Projectplace: A Secure Project Collaboration Solution Solution brief Projectplace: A Secure Project Collaboration Solution The security of your information is as critical as your business is dynamic. That s why we built Projectplace on a foundation of the

More information

Cloud Management. Overview. Cloud Managed Networks

Cloud Management. Overview. Cloud Managed Networks Datasheet Cloud Management Cloud Management Overview Meraki s cloud based management provides centralized visibility & control over Meraki s wired & wireless networking hardware, without the cost and complexity

More information

Leveraging Dedicated Servers and Dedicated Private Cloud for HIPAA Security and Compliance

Leveraging Dedicated Servers and Dedicated Private Cloud for HIPAA Security and Compliance ADVANCED INTERNET TECHNOLOGIES, INC. https://www.ait.com Leveraging Dedicated Servers and Dedicated Private Cloud for HIPAA Security and Compliance Table of Contents Introduction... 2 Encryption and Protection

More information

Famly ApS: Overview of Security Processes

Famly ApS: Overview of Security Processes Famly ApS: Overview of Security Processes October 2015 Please consult http://famly.co for the latest version of this paper Page 1 of 10 Table of Contents 1. INTRODUCTION TO SECURITY AT FAMLY... 3 2. PHYSICAL

More information

Disaster Recovery (DR) Planning with the Cloud Desktop

Disaster Recovery (DR) Planning with the Cloud Desktop with the Cloud Desktop info@os33.com (866) 796-0310 www.os33.com In preparing for the unexpected, most companies put specific disaster recovery plans in place. Without planning, recovering from a disaster

More information

What is the Cloud, and why should it matter?

What is the Cloud, and why should it matter? 391 12 What is the Cloud, and why should it matter? 23 Everyone seems to be asking about it. No one seems to know exactly what it is, what they need, and where to find it. 4 A Philosophy of Design and

More information

CLOUD SERVICES FOR EMS

CLOUD SERVICES FOR EMS CLOUD SERVICES FOR EMS Greg Biegen EMS Software Director Cloud Operations and Security September 12-14, 2016 Agenda EMS Cloud Services Definitions Hosted Service Managed Services Governance Service Delivery

More information

Oracle Cloud Enterprise Hosting and Delivery Policies Effective Date: June 1, 2015 Version 1.5

Oracle Cloud Enterprise Hosting and Delivery Policies Effective Date: June 1, 2015 Version 1.5 Oracle Cloud Enterprise Hosting and Delivery Policies Effective Date: June 1, 2015 Version 1.5 Unless otherwise stated, these Oracle Cloud Hosting and Delivery Policies (the Delivery Policies ) describe

More information

Secure Hosting Services

<cloud> Secure Hosting Services Global Resources... Local Knowledge Figtree offers the functionality of Figtree Systems Software without the upfront infrastructure investment. It is the preferred deployment solution for organisations

More information

APPENDIX G ASP/SaaS SECURITY ASSESSMENT CHECKLIST

APPENDIX G ASP/SaaS SECURITY ASSESSMENT CHECKLIST APPENDIX G ASP/SaaS SECURITY ASSESSMENT CHECKLIST Application Name: Vendor Name: Briefly describe the purpose of the application. Include an overview of the application architecture, and identify the data

More information

Cloud Contact Center. Security White Paper

Cloud Contact Center. Security White Paper Cloud Contact Center Security White Paper Introduction Customers communicate with organizations in a variety of forms from phone conversations to email, web chat and social media. As each interaction may

More information

Virginia Government Finance Officers Association Spring Conference May 28, 2014. Cloud Security 101

Virginia Government Finance Officers Association Spring Conference May 28, 2014. Cloud Security 101 Virginia Government Finance Officers Association Spring Conference May 28, 2014 Cloud Security 101 Presenters: John Montoro, RealTime Accounting Solutions Ted Brown, Network Alliance Presenters John Montoro

More information

Powering the Cloud Desktop: OS33 Data Centers

Powering the Cloud Desktop: OS33 Data Centers OS33 Data Centers info@os33.com (866) 796-0310 www.os33.com It is hard to overstate the importance of security and uptime, which is why we obsess over making sure that your corporate information assets

More information

Pros 4 Technology Online Backup Features

Pros 4 Technology Online Backup Features Pros 4 Technology Online Backup Features Introduction Computers are the default storage medium for most businesses and virtually all home users. Because portable media is quickly becoming an outdated and

More information

TECHNICAL AND ORGANIZATIONAL DATA SECURITY MEASURES

TECHNICAL AND ORGANIZATIONAL DATA SECURITY MEASURES TECHNICAL AND ORGANIZATIONAL DATA SECURITY MEASURES Contents Introduction... 3 The Technical and Organizational Data Security Measures... 3 Access Control of Processing Areas (Physical)... 3 Access Control

More information

nwstor Storage Security Solution 1. Executive Summary 2. Need for Data Security 3. Solution: nwstor isav Storage Security Appliances 4.

nwstor Storage Security Solution 1. Executive Summary 2. Need for Data Security 3. Solution: nwstor isav Storage Security Appliances 4. CONTENTS 1. Executive Summary 2. Need for Data Security 3. Solution: nwstor isav Storage Security Appliances 4. Conclusion 1. EXECUTIVE SUMMARY The advantages of networked data storage technologies such

More information

MANAGED EXCHANGE SOLUTIONS Secure, Scalable and Compliant Hosted Environments

MANAGED EXCHANGE SOLUTIONS Secure, Scalable and Compliant Hosted Environments Page 0 2015 SOLUTION BRIEF MANAGED EXCHANGE SOLUTIONS Secure, Scalable and Compliant Hosted Environments NET ACCESS LLC 9 Wing Drive Cedar Knolls NJ 07927 www.nac.net Page 1 Table of Contents 1. Introduction...

More information

Data Backup and Restore (DBR) Overview... 2. Detailed Description... 3. Pricing... 5 SLAs... 5 Service Matrix... 6. Service Description

Data Backup and Restore (DBR) Overview... 2. Detailed Description... 3. Pricing... 5 SLAs... 5 Service Matrix... 6. Service Description Service Description Data Backup and Restore (DBR) Terremark s Data Backup & Restore provides secure, streamlined online-offsite data storage and retrieval that is highly scalable and easily customizable.

More information

Keyfort Cloud Services (KCS)

Keyfort Cloud Services (KCS) Keyfort Cloud Services (KCS) Data Location, Security & Privacy 1. Executive Summary The purposes of this document is to provide a common understanding of the data location, security, privacy, resiliency

More information

Whitepaper - Security e-messenger

Whitepaper - Security e-messenger Whitepaper 1 Security e-messenger Contents 1. Introduction Page 3 2. Data centre security and connection Page 3 a. Security Page 3 b. Power Page 3 c. Cooling Page 3 d. Fire suppression Page 3 3. Server

More information

HIPAA COMPLIANCE AND

HIPAA COMPLIANCE AND INTRONIS CLOUD BACKUP & RECOVERY HIPAA COMPLIANCE AND DATA PROTECTION CONTENTS Introduction 3 The HIPAA Security Rule 4 The HIPAA Omnibus Rule 6 HIPAA Compliance and Intronis Cloud Backup and Recovery

More information

Ensuring HIPAA Compliance with AcclaimVault Online Backup and Archiving Services

Ensuring HIPAA Compliance with AcclaimVault Online Backup and Archiving Services Ensuring HIPAA Compliance with AcclaimVault Online Backup and Archiving Services 1 Contents 3 Introduction 5 The HIPAA Security Rule 7 HIPAA Compliance & AcclaimVault Backup 8 AcclaimVault Security and

More information

DISASTER RECOVERY WITH AWS

DISASTER RECOVERY WITH AWS DISASTER RECOVERY WITH AWS Every company is vulnerable to a range of outages and disasters. From a common computer virus or network outage to a fire or flood these interruptions can wreak havoc on your

More information

PROTECTING YOUR VOICE SYSTEM IN THE CLOUD

PROTECTING YOUR VOICE SYSTEM IN THE CLOUD PROTECTING YOUR VOICE SYSTEM IN THE CLOUD Every enterprise deserves to know what its vendors are doing to protect the data and systems entrusted to them. Leading IVR vendors in the cloud, like Angel, consider

More information

Multi-Datacenter Replication

Multi-Datacenter Replication www.basho.com Multi-Datacenter Replication A Technical Overview & Use Cases Table of Contents Table of Contents... 1 Introduction... 1 How It Works... 1 Default Mode...1 Advanced Mode...2 Architectural

More information

A Cloud Storage Solution. Digital Record Center for Medical Images

A Cloud Storage Solution. Digital Record Center for Medical Images healthcare A Cloud Storage Solution for Unstructured data Digital Record Center for Medical Images Digital Record center for medical images A Climate that Demands a New Storage ApproACh Today, healthcare

More information

Birst Security and Reliability

Birst Security and Reliability Birst Security and Reliability Birst is Dedicated to Safeguarding Your Information 2 Birst is Dedicated to Safeguarding Your Information To protect the privacy of its customers and the safety of their

More information

SaaS Service Level Agreement (SLA)

SaaS Service Level Agreement (SLA) SaaS Service Level Agreement (SLA) The purpose of this document is to define the Service Level Agreement (SLA) for the maintenance and support of the Hosting Service ( Service ). Service Level Agreements

More information

RL Solutions Hosting Service Level Agreement

RL Solutions Hosting Service Level Agreement RL Solutions Hosting Service Level Agreement April 2012 Table of Contents I. Context and Scope... 1 II. Defined Terms... 1 III. RL Solutions Responsibilities... 2 IV. Client Responsibilities... 4 V. The

More information

SUBJECT: SECURITY OF ELECTRONIC MEDICAL RECORDS COMPLIANCE WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA)

SUBJECT: SECURITY OF ELECTRONIC MEDICAL RECORDS COMPLIANCE WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) UNIVERSITY OF PITTSBURGH POLICY SUBJECT: SECURITY OF ELECTRONIC MEDICAL RECORDS COMPLIANCE WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) DATE: March 18, 2005 I. SCOPE This

More information

5 Things You Didn t Know About Cloud Backup

5 Things You Didn t Know About Cloud Backup 5 Things You Didn t Know About Cloud Backup 1. Data privacy can easily be compromised by encryption key holders. Encryption is vital to data protection and most backup solutions offer it. However, encryption

More information

GoodData Corporation Security White Paper

GoodData Corporation Security White Paper GoodData Corporation Security White Paper May 2016 Executive Overview The GoodData Analytics Distribution Platform is designed to help Enterprises and Independent Software Vendors (ISVs) securely share

More information

A new innovation to protect, share, and distribute healthcare data

A new innovation to protect, share, and distribute healthcare data A new innovation to protect, share, and distribute healthcare data ehealth Managed Services ehealth Managed Services from Carestream Health CARESTREAM ehealth Managed Services (ems) is a specialized healthcare

More information

Brochure Achieving security with cloud data protection. Autonomy LiveVault

Brochure Achieving security with cloud data protection. Autonomy LiveVault Achieving security with cloud data protection Autonomy LiveVault Can cloud backup be secure? Today, more and more companies recognize the value and convenience of using cloud backup to protect their server

More information

Private vs. Public: Cloud Backup

Private vs. Public: Cloud Backup Tech Brief Private vs. Public: Cloud Backup What You Need To Know With more and more MSPs looking to add cloud backup? services, the decision to build a private or to buy a public cloud requires a close

More information

Best Practices in Cloud Computing for the Healthcare Industry

Best Practices in Cloud Computing for the Healthcare Industry Best Practices in Cloud Computing for the Healthcare Industry Table of contents 2 Best Practices in Cloud Computing for the Healthcare Industry 3 How can the cloud and a hosting provider assist your organization?

More information

Appendix E to DIR Contract Number DIR-TSO-2736 CLOUD SERVICES CONTENT (ENTERPRISE CLOUD & PRIVATE CLOUD)

Appendix E to DIR Contract Number DIR-TSO-2736 CLOUD SERVICES CONTENT (ENTERPRISE CLOUD & PRIVATE CLOUD) Appendix E to DIR Contract Number DIR-TSO-2736 CLOUD SERVICES CONTENT (ENTERPRISE CLOUD & PRIVATE CLOUD) Enterprise Cloud Resource Pool Services Features Sungard AS will provide the following in connection

More information

CloudBackup. Data Backup, Archiving and Disaster Recovery - all in one easy-to-use platform. Taking care of your critical company data

CloudBackup. Data Backup, Archiving and Disaster Recovery - all in one easy-to-use platform. Taking care of your critical company data CloudBackup Data Backup, Archiving and Disaster Recovery - all in one easy-to-use platform Taking care of your critical company data TAKING CARE OF YOUR DATA The cornerstone of any business continuity

More information

Assessing Business Continuity Solutions

Assessing Business Continuity Solutions Assessing Business Continuity Solutions Ensuring the uninterrupted operation of businesses is an issue of increasing importance not just for large enterprises but for medium and small organizations as

More information

Security Considerations

Security Considerations Concord Fax Security Considerations For over 15 years, Concord s enterprise fax solutions have helped many banks, healthcare professionals, pharmaceutical companies, and legal professionals securely deliver

More information

HIPAA Privacy & Security White Paper

HIPAA Privacy & Security White Paper HIPAA Privacy & Security White Paper Sabrina Patel, JD +1.718.683.6577 sabrina@captureproof.com Compliance TABLE OF CONTENTS Overview 2 Security Frameworks & Standards 3 Key Security & Privacy Elements

More information

5 Critical Considerations for. Enterprise Cloud Backup

5 Critical Considerations for. Enterprise Cloud Backup 5 Critical Considerations for Enterprise Cloud Backup This guide is written for IT professionals who play a part in data protection and governance at their enterprises. It is meant to provide an initial

More information

HIPAA Security Alert

HIPAA Security Alert Shipman & Goodwin LLP HIPAA Security Alert July 2008 EXECUTIVE GUIDANCE HIPAA SECURITY COMPLIANCE How would your organization s senior management respond to CMS or OIG inquiries about health information

More information

Everything You Need to Know About Network Failover

Everything You Need to Know About Network Failover Everything You Need to Know About Network Failover Worry-Proof Internet 2800 Campus Drive Suite 140 Plymouth, MN 55441 Phone (763) 694-9949 Toll Free (800) 669-6242 Overview Everything You Need to Know

More information

Table of Contents. CSC CloudCompute Service Description Summary CSC 1

Table of Contents. CSC CloudCompute Service Description Summary CSC 1 Table of Contents Overview... 2 CSC CloudCompute Infrastructure... 2 Virtual Environment... 2 Compute Capacity... 2 Networks... 3 CSC Cloud Store Overview... 3 Service Tier Choices... 3 CloudCompute Storage...

More information

Service Organization Controls 3 Report. Report on Hyland Software, Inc. s OnBase Online Cloud Platform, relevant to Security and Availability

Service Organization Controls 3 Report. Report on Hyland Software, Inc. s OnBase Online Cloud Platform, relevant to Security and Availability Service Organization Controls 3 Report Report on Hyland Software, Inc. s OnBase Online Cloud Platform, relevant to Security and Availability for the period May 1, 2015 through October 31, 2015 Ernst &

More information

Ensuring HIPAA Compliance with eztechdirect Online Backup and Archiving Services

Ensuring HIPAA Compliance with eztechdirect Online Backup and Archiving Services Ensuring HIPAA Compliance with eztechdirect Online Backup and Archiving Services Introduction Patient privacy continues to be a chief topic of concern as technology continues to evolve. Now that the majority

More information

www.rackwareinc.com RackWare Solutions Disaster Recovery

www.rackwareinc.com RackWare Solutions Disaster Recovery RackWare Solutions Disaster Recovery RackWare Solutions Disaster Recovery Overview Business Continuance via Disaster Recovery is an essential element of IT and takes on many forms. The high end consists

More information

Vendor-neutral, cloud-based medical image archiving

Vendor-neutral, cloud-based medical image archiving Vendor-neutral, cloud-based medical image archiving Healthcare organizations worldwide struggle to manage the exploding growth and complexity of digital patient information across disparate facilities,

More information

Hosted SharePoint: Questions every provider should answer

Hosted SharePoint: Questions every provider should answer Hosted SharePoint: Questions every provider should answer Deciding to host your SharePoint environment in the Cloud is a game-changer for your company. The potential savings surrounding your time and money

More information

CAPA in the Cloud Keith Williams CEO GXPi 12 th June 2013

CAPA in the Cloud Keith Williams CEO GXPi 12 th June 2013 CAPA in the Cloud Keith Williams CEO GXPi 12 th June 2013 Controlling Pharma data in the Cloud- Overview Example of a CAPA from 3 years ago (2010) Example of a CAPA today (2013) Example of CAPA in Azure(2014)

More information

HERO-DefendeRx & Secure-Cloud Overview

HERO-DefendeRx & Secure-Cloud Overview Failback/Restore-Should a failure occur, HEROware manages the Failback and Restore process for you. Please contact HEROware technical support to schedule your restoration process. HEROware s goal is simple,

More information

White Paper. Software as a Service by Yardi. Secure, seamless hosting and support

White Paper. Software as a Service by Yardi. Secure, seamless hosting and support White Paper Software as a Service by Yardi Secure, seamless hosting and support Yardi, the Yardi logo, and the names of Yardi products and services are either registered trademarks or trademarks of Yardi

More information

Business white paper Top 10 reasons to choose Cloud-based Archiving

Business white paper Top 10 reasons to choose Cloud-based Archiving Business white paper Top 10 reasons to choose Cloud-based Archiving Table of contents 3 Reason 1: Equal or better security 4 Reason 2: Lower risk 4 Reason 3: Cost savings 5 Reason 4: Greater data access

More information

SMS. Cloud Computing. Systems Management Specialists. Grupo SMS www.grupo-sms.com 949.223.9240 option 3 for sales

SMS. Cloud Computing. Systems Management Specialists. Grupo SMS www.grupo-sms.com 949.223.9240 option 3 for sales SMS Systems Management Specialists Cloud Computing Grupo SMS www.grupo-sms.com 949.223.9240 option 3 for sales Cloud Computing The SMS Model: Cloud computing is a model for enabling ubiquitous, convenient,

More information

GOVERNANCE AND SECURITY BEST PRACTICES FOR PAYMENT PROCESSORS

GOVERNANCE AND SECURITY BEST PRACTICES FOR PAYMENT PROCESSORS GOVERNANCE AND SECURITY BEST PRACTICES FOR PAYMENT PROCESSORS A White Paper by i2c, Inc. 1300 Island Drive Suite 105 Redwood City, CA 94065 USA +1 650-593-5400 sales@i2cinc.com www.i2cinc.com Table of

More information

DriveHQ Security Overview

DriveHQ Security Overview DriveHQ Security Overview Based in Silicon Valley, DriveHQ was the first company to offer Cloud IT Solution. We have over one million customers from all over the world and across many industries. We have

More information

CLOUD SERVICE SCHEDULE

CLOUD SERVICE SCHEDULE CLOUD SERVICE SCHEDULE 1 DEFINITIONS Defined terms in the Standard Terms and Conditions have the same meaning in this Service Schedule unless expressed to the contrary. In this Service Schedule, unless

More information

Making the leap to the cloud: IS my data private and secure?

Making the leap to the cloud: IS my data private and secure? Making the leap to the cloud: IS my data private and secure? tax & accounting MAKING THE LEAP TO THE CLOUD: IS MY DATA PRIVATE AND SECURE? Cloud computing: What s in it for me? The more you know about

More information

Oracle Cloud Hosting and Delivery Policies Effective Date: June 1, 2015 Version 1.5

Oracle Cloud Hosting and Delivery Policies Effective Date: June 1, 2015 Version 1.5 Oracle Cloud Hosting and Delivery Policies Effective Date: June 1, 2015 Version 1.5 Unless otherwise stated, these Oracle Cloud Hosting and Delivery Policies (the Delivery Policies ) describe the Oracle

More information

Cherwell Software Hosted Environment. www.creekpointe.com info@creekpointe.com 864.297.4959 +1 800.613.1426

Cherwell Software Hosted Environment. www.creekpointe.com info@creekpointe.com 864.297.4959 +1 800.613.1426 Cherwell Software Hosted Environment Cherwell Software, LLC ( Cherwell ) provides an efficient, expedient, and secure hosted environment so that customers are guaranteed exceptional performance and reliability.

More information

NET ACCESS HIPAA COMPLIANT FLEXCloud

NET ACCESS HIPAA COMPLIANT FLEXCloud Page 0 2015 SOLUTION BRIEF NET ACCESS HIPAA COMPLIANT FLEXCloud A Managed Infrastructure Solution that Meets the Regulatory Demands of the Health Care Industry NET ACCESS LLC 9 Wing Drive Cedar Knolls,

More information

Secure Hosting Environment Secure Hosting Environment Partnerships Virtualization Security OS and Application Patching Remote Connectivity

Secure Hosting Environment Secure Hosting Environment Partnerships Virtualization Security OS and Application Patching Remote Connectivity Secure Hosting Environment Partnerships In order to provide advanced levels of infrastructure security, Armstrong has partnered with two entities. Logicalis Inc. is recognized as a Channel Company s 2015

More information

eztechdirect Backup Service Features

eztechdirect Backup Service Features eztechdirect Backup Service Features Introduction Portable media is quickly becoming an outdated and expensive method for safeguarding important data, so it is essential to secure critical business assets

More information

High Availability of VistA EHR in Cloud. ViSolve Inc. White Paper February 2015. www.visolve.com

High Availability of VistA EHR in Cloud. ViSolve Inc. White Paper February 2015. www.visolve.com High Availability of VistA EHR in Cloud ViSolve Inc. White Paper February 2015 1 Abstract Inspite of the accelerating migration to cloud computing in the Healthcare Industry, high availability and uptime

More information