A company overflowing with gratitude

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2 Index President s Message Introduction of ITOCHU Group IUC Profile P.1 P. P.3 A company overflowing with gratitude This management philosophy guides our efforts to manage and provide services that satisfy our customers. We are a comprehensive real estate management and operations company comprising three sales departments: Condominium Management, Building Management, and Residential Management. We provide customers with the protection they seek for their properties and earnings. 04 IUC Performance P.4 Guided by a management philosophy that calls for us to be a company overflowing with gratitude, we continuously strive to deliver the utmost in customer satisfaction. As a member of ITOCHU Corporation, a sogo shosha, our businesses target not only IUC Services Revenue P.5 P.9 the Japanese market but also the global market. In recent years we have started moving our businesses into countries such as China and Indonesia. Rising to meet the needs of our present-day society, we proactively tackle a wide range of issues. We are working to help create an environmentally friendly living environment and provide support for an aging society, acting as an industry leader Business Segments Overseas Business P.10 P.11 in promoting the Mansion Energy Management Systems (MEMS) ( mansion in Japan denotes a condominium). Every day at ITOCHU Urban Community Co. Ltd. we strive to repay the trust you place in us. Thank you very much for your support. President 長 田 邦 裕 Kunihiro Osada 1

3 ITOCHU Corporation dates back to 1858 when the Company founder Chubei Itoh commenced linen trading operations. Since then, ITOCHU has evolved and grown for 150 years. With approximately 130 bases in 67 countries, ITOCHU, one of the leading sogo shosha, is engaging in domestic trading, import/export, and overseas trading of various products such as textile, machinery, metals, minerals, energy, chemicals, food, information and communications technology, realty, general products, insurance, logistics services, construction, and finance, as well as business investment in Japan and overseas. Overseas Offices : Domestic Offices : Group Companies : Including overseas offices *As of the end of March 015 ITOCHU Urban Community Ltd. ITOCHU Property Development, Ltd. AD Investment Management Co., Ltd. ITOCHU HOUSING CO., LTD. ITOHPIA HOME CO., LTD. CENTURY 1 REAL ESTATE OF JAPAN LTD. CENTRAL ENGINEERING & CONSTRUCTION CO., LTD.

4 IUC is a leading real estate services provider in Japan, with extensive experience managing properties across the nation over many years. Company Name Established June 1974 ITOCHU Urban Community Ltd. (IUC) Nishi Nihon branch(osaka) Fukuoka branch Nagoya branch Yokohama Hiyoshi office Yokohama branch Sapporo office Tohoku branch Kita-kanto Tohoku branch(saitama) Chiba branch Chiba Chuo branch Tokyo Head office Aoyama branch Shareholders ITOCHU Corporation Co.Ltd. (100%) Offices Head Office : Tokyo, Japan Branches Employees,037 (March 015) Business Domain Web site Nishi Tokyo branch(shinjuku) : 13 offices across Japan Property management Building maintenance Engineering / renovation Construction management Sales of furniture, appliances, insurance, etc. 3

5 A wide range of clients, corporate owners, private individuals, and REITs to public authorities attest to our outstanding performance. Key numbers of properties under IUC property management Condominiums 78,075 units Office & retail properties Approximately 36 buildings Rental apartments PFI/PPP* involvements 17,7 units Commercial & residential REITs* that IUC is providing services for. 18 J-REITs *J-REITs: Japan Real Estate Investment Trusts 3 projects *PFI : Private Finance Initiatives *PPP: Public Private Partnerships Student housings /dormitories,037 units as of the end of March 015 4

6 Property Management Marketing & leasing to maintain high occupancy, providing higher yields for building owners. Accounting & cashier services to provide owners with timely financial information. Business planning and reporting to help owners decide on managing their assets EQUINIA Aoba-dori (Sendai) Retail Voie Lactée Nishi-Waseda (Tokyo) Rental apartment Istα! Nissin (Saitama) Retail Chiba Chuo Community Center (Chiba) City hall & commercial facility 5

7 Building Maintenance Daily, monthly and yearly maintenance of facilities by qualified technical staff. Cleaning to always keep buildings attractive to tenants. Facility repairs & replacement necessary in order to maintain buildings in good condition. 1 Kawagoe City Naguwashi Park PiKOA (Saitama) Sport & Recreation Centre Softpia Japan Center (Gifu) Business Center of Gifu Prefecture White Dome Plaza (Osaka) Office building Chiba City Juvenile Nature House(Chiba) Educational facility offering overnight-stays 6

8 Engineering Services Long-term repair planning to help owners make additional investments and improve value. Undertaking regular inspections of the property. Executing large-scale repairs (such as repainting outer wall and replacing airconditioning). Space planning & cost-savings to provide a valuable office and - residential environment Example of office planning Example of office planning Exterior / Outer wall Inspection 4 Large-scale renovation (Exterior / Outer wall) 7

9 Concierge and Other Services Hotel-like specialized services by well-trained receptionist & tenant-relation staff. Housekeeping services to provide tidy & cozy environments for tenants. Providing sales tools including websites and brochures to promote high occupancy. 4 hour-contact-center (I-Front-4). Authorized-Training-Schools Concierge 4 hour-contact-center Authorized-Training-Schools 4 4 hour-contact-center image 8

10 (millions JPY) 30,000 3,095,688 3,46 4,634 4,66 4,675 4,47 0,000 16,98 0,1 11,10 1,590 10,000 7,79 8,588 9,585 9, FY 9

11 Revenue Breakdown FY 014 Gross Revenue 4,47 (millions JPY) Public sector 5% Construction 13% Others 5% Office/Retail 16% Residence (Condo/Rental) 60% 10

12 1 Vietnam Ho Chi Min Japan 1 Philippines Manila Indonesia Jakarta SAIGON SKY GARDEN CO., LTD. HCMC, Vietnam Makati Sky Plaza Inc. Makati City, Philippines PURI KIIC GOLF VIEW HOTEL West Java, Indonesia Karawang International Industrial City West Java, Indonesia 11

13 Vietnam Ho Chi Min Philippines Manila Indonesia Jakarta Company name SAIGON SKY GARDEN CO., LTD. Makati Sky Plaza Inc. PURI KIIC GOLF VIEW HOTEL Karawang International Industrial City Location 0 Le Thanh Ton St. District 1, HCMC, Vietnam 6788 Ayala Ave., Oledan Square, 16 Makati City, Philippines JI. Bedugul Golf No. 18, Karawang West Java, Indonesia JI. Permata Raya Lot.C-1B, Kawasan Industri KIIC, Karawang West Java, Indonesia Completed ~ Area GFA: 6,543 sqm GFA: 43,074 sqm GFA: 14,33 sqm Land area: 1,14 ha Business type Service apartment Office building Service apartment Industrial park Remarks Units: 179 units / Studio~3 bedrooms Facility : Restaurant, swimming pool, gym, tennis court, golf range, basket ball courts, etc... Building structure: RC 15 stories with 1 basement floor Facility : Parking Building structure: RC stories with 5 basement floors Units: 168 units / Studio&1 bedroom Facility : Restaurant, swimming pool, mini shop, sauna, gym, spa Facility : Restaurant, bank, gymnasium, soccer field, etc Clients: About 130 companies (80% of the companies are Japanese.) Major industries: Automobile, chemical, consumer goods, light industry 1

14 08 Business in China In 013, Itochu Urban Community entered the China market with investments into Shanghai Lujiazui B-stem Real Estate Management Co.,Ltd. and ESG Holdings Limited. Shanghai Lujiazui B-stem Real Estate Management Co.,Ltd. Amenity Garden Shanghai Hang Seng Bank Tower Shanghai World Financial Center Established Services 1995 Property Management, Brokerage, Investment Consulting Employees 500 Certification Head office Class property management qualification ISO F Hang Seng Bank Tower 1000 Lujiazui Ring Road, Pudong, Shanghai Japanese Companies & Factories Shanghai Lujiazui B-stem is a Japanese property management company, providing one-stop of comprehensive services to prime commercial, luxury residential and industrial properties in China. It also offers Japanese-style delicate management and on-site management to meet Japanese companies needs. Established Services ESG Holdings Limited 1953 (Hong Kong) Cleaning Services, Pest Control Services, Waste management, Energy saving, Security solution, Property management Shanghai ifc Mall Prince's Building (Hong Kong) Bird s Nest Beijing Tianjin Shandong Jiangsu Employees 13,000 Head office Suite 1101, K. Wah Centre, 191 Java Road, North Point, Hong Kong 9F, Tianjie Building, 118 Zhongjiang Road, Putuo District, Shanghai Considered as a market leader in Greater China, ESG provides full spectrum of Integrated Facility Management Services since 1953 in regions across China & Hong Kong. Shanghai Pudong International Airport Sichuan Yunnan Shanghai Chongqing Zhejiang Jiangxi Fujian Guangdong Macao Hong Kong 13