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1 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 103 Health Health Centres Emergency Telephone 112 Hospitals

2 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 104

3 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 105 GUIDE FOR IMMIGRANTS [ 105 ] Health If you have a health problem, you can go to the Basic Zone Health Centre where you live. There you need to apply for a health card using form F1 (health card issuance application) and F6 (application for health care assistance rights for persons without resources). These forms can be provided at all Health Centres, Primary Assistance Agencies and Area Agencies. The forms should be presented at the Basic Zone Health Centre where you live, and at the same time you can exercise your right to choose your doctor. You need to present the following documentation: > Photocopy of passport or ID which proves who you are. > Proof of insufficient economic resources. > Declaration that you are not included in any Social Security Health program. > Document of Social Security affiliation. > Certification or note (volante) of empadronamiento (enrolment in civil registry), minors only if they are enrolled. > Foreign minors need to prove that they are under 18. In the health centre they will give you the Users Copy of the F1 form, with a sticker of subscription attached. This will serve as a temporary health care access document.

4 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 106 [ 106 ] JUNTA DE CASTILLA Y LEÓN It is a personal and non-transferable card that each member of the family should have, regardless of age, and regardless of whether they are the holder or the beneficiary. If you are a pregnant woman you have the right to health care during the pregnancy, birth and post partum. Furthermore, in the case of emergency care there is no process required except that of the documents needed to track the illness. In order to find out which Health Centre corresponds to you, you can call User Assistance of the Primary Attention Agency, depending on which province you are in: ÁVILA BURGOS LEÓN PONFERRADA PALENCIA SALAMANCA SEGOVIA SORIA VALLADOLID ESTE VALLADOLLID OESTE ZAMORA You can also get information about processes to follow in order to obtain the documentation necessary en social services at the city halls, health centres, non-governmental associations and organizations which assist the immigrant population. EMERGENCY ASSISTANCE TELEPHONE 112 In the case of an emergency, you can call telephone number 112. It will provide response to any inhabitants of the Comunidad in any situation of personal or group risk. With a call to 112, any person, group or institution, will get an immediate response to their emergency.

5 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 107 GUIDE FOR IMMIGRANTS [ 107 ] This service provides continuous assistance in the following languages: > Spanish > English > French > Portuguese > German If your health problem is more serious you can visit a specialist. This type of service includes visits, diagnosis, therapy, rehabilitation and care as well as the promotion of health, health education and disease prevention. The specialized attention guarantees the continuity of the treatment for the patient, once the possibilities of primary care have been exhausted and until the patient can return to primary care. Specialised attention is available from the Specialist Centres in the Public Health Network hospitals of the Community of Castile and Leon, and in specific psychiatric centres. This service is provided via different resources: > Specialized Ambulatory care. > Hospitalization. > Home treatment and palliative care (hospice). > Outpatient care. > Psychiatric Assistive Devices. > Hospital Emergency Care. You can obtain information in the following centres: > Area Health Administration (Gerencias de Salud de Área). > Specialty Care Administration (Gerencias de Atención Especializada). > Patient Services at Hospitals and Specialty Centres.

6 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 108 [ 108 ] JUNTA DE CASTILLA Y LEÓN Following is the process you need to follow in order to receive access to this type of specialized care: > You may access ambulatory specialty care with referral from your primary care physician. > Hospital stays are determined by the specialist physician. > Access to hospital emergency services may be through your primary physician or in life threatening situations, direct. In the case of a life threatening emergency you can go the following HOSPITALES: ÁVILA Ntra. Sra. de Sonsoles Hospital Ctra. de Madrid, Ávila Tel.: Fax: Provincial Hospital of Ávila C/ Jesús del Gran Poder, Ávila Tel.: Fax: BURGOS General Yagüe Hospital Avda. del Cid, Burgos Tel.: Fax: Fuente Bermeja Hospital C/ Francisco Salinas, s/n. Burgos Tel.: Fax: Santiago Apostol Hospital Ctra. Orón, s/n Miranda de Ebro Tel.: Fax: Santos Reyes Hospital C/ Ruperta Baraya, Aranda de Duero Tel.: Fax: Military Hospital C/ Comendadores, s/n Burgos Tel.: Fax:

7 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 109 GUIDE FOR IMMIGRANTS [ 109 ] LEÓN Hospital of Leon C/ Altos de Nava, s/n León Tel.: Fax: Monte San Isidro Hospital Ctra. de Asturias, Km. 300, León Tel.: Fax: Santa Isabel Hospital Ctra. de Madrid, Km. 116 Tel.: Fax: El Bierzo Hospital C/ Médicos Sin Fronteras, Fuentesnuevas-Ponferrada Tel.: Fax: PALENCIA Palencia Hospital Complex - Río Carrión Hospital Avda. Donantes de Sangre, s/n. Tel.: Fax: San Telmo Hospital Avda. San Telmo, s/n. Tel.: SALAMANCA University Hospital of Salamanca - Clinic Hospital and Virgen de la Vega Hospital Paseo de San Vicente, Salamanca Tel.: Fax: Virgen del Castañar Hospital Travesía de Santa Ana, Béjar Tel.: Fax: Los Montalvos Hospital C/ Los Montalvos, s/n. Carrascal de Barregas Tel.: Fax:

8 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 110 [ 110 ] JUNTA DE CASTILLA Y LEÓN SEGOVIA Hospital Complex Ctra. de Ávila, s/n Segovia Tel.: SORIA Santa Bárbara Hospital Paseo de Santa Bárbara, s/n Soria Tel.: Fax: Virgen del Mirón Hospital Ctra. de Logroño, Soria Tel.: Fax: VALLADOLID University Clinic Hospital Avda. Ramón y Cajal, Valladolid Tel.: Fax: Río Hortega University Hospital C/ Rondilla de Santa Teresa, Valladolid Tel.: Fax: Medina del Campo Hospital C/ Peñaranda, Medina del Campo Tel.: Fax: ZAMORA Virgen de la Concha Hospital Avda. Requejo, 35 Tel.: Fax: Provincial Hospital C/ Hernán Cortés, s/n. Tel.: Fax: Local Hospital of Benavente C/ Hospital San Juan, 4 Tel.: Fax:

9 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 111 GUIDE FOR IMMIGRANTS [ 111 ] SPECIALTY CENTRES CEP Arenas de San Pedro Pº Pintor Martínez Vázquez s/n Arenas de San Pedro (Ávila) Tel.: Fax: CEP Ávila Avda. José Antonio, Ávila Tel.: Fax: CEP Burgos Avda. del Cid, Burgos Tel.: Fax: CEP Aranda de Duero C/ Burgo de Osma, s/n Aranda de Duero (Burgos) Tel.: CEP Villarcayo C/ Rodríguez de Valcárcel, Tel.: Fax: CEP José Aguado José Aguado, s/n León Tel.: Fax: CEP Hnos. Larrucea Pº Condesa de Sagasta, León Tel.: Fax: CEP Villablino Carretera de Asturias, s/n Villablino (León) Tel.: Fax: CEP Cervera de Pisuerga C/ Felipe Calvo, s/n Cervera de Pisuerga (Palencia) Tel.: Fax: CEP Ciudad Rodrigo Avda. Conde de Foxá, s/n Ciudad Rodrigo (Salamanca) Tel.: Fax: CEP Delicias C/ Trabajo, Valladolid Tel.: Fax:

10 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 112 [ 112 ] JUNTA DE CASTILLA Y LEÓN CEP Pilarica Pº del Cauce, s/n Valladolid Tel.: Fax: CEP Arturo Eyries C/ Puerto Rico, s/n Valladolid Tel.: Fax: CEP Benavente C/ Río Cea, 1 bajo Benavente (Zamora) Tel.: Fax: PUBLIC HEALTH Resources for the Promotion of Health and Preventative Programs to those with access through the Health System PROMOTING MOTHER / CHILD HEALTH If you have a newborn, we would like you to know about a series of free programs that could benefit you. You can request information at your health centre, doctor's office or at the actual hospital. Early detection of congenital illness Prueba del Talón Heel Test >Objective: Early detection of a series of congenital diseases and immediate treatment to prevent its development. >Target Population: Newborns in Castile and Leon. >Testing Facility: Hospitals and Health Centres. >To access: Request information at the hospital or Health Centre. Early detection of deafness in newborns (hypoacousis) >Objective: Early detection of deafness in newborns to avoid serious consequences in the future. >Target Population: Newborns in Castile and Leon.

11 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 113 GUIDE FOR IMMIGRANTS [ 113 ] >Facility: Public hospitals. >To access: Request information in your Health Centre or hospital. Children s Vaccinations > Objective: vaccinate all children in accordance with the Castile and Leon's vaccination calendar, in order to avoid the appearance of preventable diseases. > Target Population: All children living in Castile and Leon. > Facility: Health Centres, Territorial Health Service, Hospitals. > To access: Request information in your Health Centre or Hospital. PROMOTION OF HEALTH IN THE COMMUNITY Telephone number of information regarding sexuality, HIV/AIDS and other sexually transmitted diseases ( ) > Objective: Give information and advice related to sexuality, contraception, prevention of unwanted pregnancies, and transmission of sexually transmitted diseases, a well as regarding the resources available in Castile and Leon and how to access them. > Target Population: all young people living in Castile and Leon. > To access: Call this telephone number, , it is answered in Spanish, is anonymous and confidential. > Hours: Fridays, Saturdays, and Sundays from 7 P.M. to 12 midnight. > Cost: 50% of the call. Health information for young people Everyone, and specifically young people have the Web page at their disposal. Using it you can find information about the following subjects: sexuality, anorexia and bulimia, drugs, health and travel, healthy nutrition, HIV / AIDS, physical exercise and sports, and accident prevention.

12 Guia Inmigrante Ingles.qxp 14/03/ :45 Página 114 [ 114 ] JUNTA DE CASTILLA Y LEÓN Early detection of cancer in women 1. Early detection of breast cancer. > Objective: Have a free mammogram (breast X-ray) in order to detect early any possibility of breast cancer, then treat it avoiding death or other consequences. > Target population: Women from 45 to 69 years of age who live in Castile and Leon. > Facilities: Mammogram Units. > To access: Request information at your Health Centre or doctor s office. 2. Early detection of cervical cancer. > Objective: receive a free pap smear to for early detection of the possibility of cervical cancer, and avoid death or other consequences. > Target Population: Sexually active women from 30 to 65 years of age, and women from 20 years of age if there are risk factors, residents of Castile and Leon. > Facilities: Health Centres. > To access: Request information in your Health Centre or Doctor s office. Adult Vaccination > Objective: To vaccinate all adults in accordance with the vaccination schedule of Castile and Leon in order prevent the appearance of preventable diseases. > Target Population: All adults living in Castile and Leon. > Facilities: Health Centre, and Territorial Health Services. > To Access: Request information in your health centre or the Territorial Health Services.

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