CHANGES, DEVIATIONS & WAIVERS PROCESSES

Size: px
Start display at page:

Download "CHANGES, DEVIATIONS & WAIVERS PROCESSES"

Transcription

1 PROCEDURE CHANGES, DEVIATIONS & WAIVERS PROCESSES This document is stored electronically. Printed version might not be the latest. SAOCOM PROJECT COMISION NACIONAL DE ACTIVIDADES ESPACIALES BUENOS AIRES ARGENTINA

2 SAOCOM PROJECT Number Title Summary CHANGES, DEVIATIONS AND WAIVERS PROCESSES Procedure that defines the processes to employ for changes, deviations and waivers of configuration baseline. Secondary Reference Circulation Level 1 This document is digitally signed Workflow Summary State Assignee Action Completed Date Review mpetruccioli Approved 11-may-2012 Review hmartirena Approved 27-mar-2012 Approve jmedina Approved 11-may-2012 Changes Record Issue Date Author PARA Description A 12/03/2012 P. QUINTELA ALL CREATION Comisión Nacional de Actividades Espaciales (CONAE) from Argentina owns the copyright of this document which is supplied in confidence and which shall not be used for any purpose other than that for which it is supplied and shall be only reproduced, copied or communicated, in whole or in part, for internal use of CONAE, directly or by third parties holding confidentiality agreements with CONAE. Any person other than the authorised holder obtaining possession of this document by finding or otherwise, should send it, together with his name and address, in a sealed envelope to: Comisión Nacional de Actividades Espaciales (CONAE) SAOCOM Project Av. Paseo Colón 751 (C1063ACH) Capital Federal ARGENTINA Letter postage need not be prepaid. Other postage will be refunded. Page 2 of 12

3 INDEX INDEX OBJECTIVE SCOPE APPLICABLE AND REFERENCE DOCUMENTS APPLICABLE DOCUMENTS REFERENCE DOCUMENTS DEFINITIONS AND ABBREVIATIONS DEFINITIONS ABBREVIATIONS AND ACRONYMS ROLES AND RESPONSABILITIES ENGINEERING CHANGE PROCESS DEVIATIONS AND WAIVER PROCESS ANNEX: PAPER FORM Comisión Nacional de Actividades Espaciales (CONAE) Page 3 of 12

4 1. OBJECTIVE The purpose of this document is to define the processes to manage changes, deviations and waivers of configuration baseline in SAOCOM project. 2. SCOPE This procedure applies to configuration items and released baseline documentation, and shall be employed by internal (CONAE) and external (Suppliers) personnel working in SAOCOM project to manage changes and/or deviations/waivers of agreed baseline. 3. APPLICABLE AND REFERENCE DOCUMENTS 3.1. APPLICABLE DOCUMENTS SAO-SYS-PR Information/Document Management System 3.2. REFERENCE DOCUMENTS SAO-SYS-PL SAO-PAS-PR CONFIGURATION AND DOCUMENTATION MANAGEMENT PLAN Non Conformances Management System 4. DEFINITIONS AND ABBREVIATIONS 4.1. DEFINITIONS Engineering Changes: An engineering change is a modification or evolution of the product that have his configuration, and therefore their specifications of design, approved or "frozen". An engineering change supposes re-work in the design documentation and could concern parameters like period, costs and quality. Engineering changes can take place in any stage of the life-cycle of the product. There are two ways to request and engineering change: Engineering Change Request or Change Request (ECR/CR): When the process of change is initiated in CONAE or from CONAE towards their suppliers. Engineering Change Proposal or Change Proposal (ECP/CP): When the need of the change is detected by a supplier and submits a proposal to approval for CONAE. Departures: A departure is an impossibility of a product to reach its functional performance or fulfill with its technical requirements. Being the product next the stage of manufacture, in manufacture, or already made. A departure is always limited, and does not imply realizing a change in the engineering documentation. There are two categories of departures: Comisión Nacional de Actividades Espaciales (CONAE) Page 4 of 12

5 Planned departure, that is to say that one in which there is known in advance the inability to fulfill with the requirements. It is requested by a Request for Deviation (RFD) Unexpected departure, that is to say that one that knows itself once produced the departure. It is requested by a Request for Waiver (RFW) SAOCOM PLM Software: Is a data base contained in a Product Life-cycle Management software that employ the SAOCOM project to manage all project related information ABBREVIATIONS AND ACRONYMS Explanation of abbreviations and acronyms are self-contained in the text of document. 5. ROLES AND RESPONSABILITIES Internal personnel and suppliers of SAOCOM project shall request Engineering Changes and Request for Waiver/Deviation that explains the paragraphs 7 and 8 of this procedure. Suppliers shall replicate this procedure to their subcontractors. Processing of changes and departures on subassemblies and components of the project SAOCOM is on the responsibility of the Configuration Control Board (CCB). This board has as purpose: To process the Change Request / Proposal and the Request for Waiver / Deviation To verify its integrity in terms of information and documentation of reference To evaluate and dispose (to approve or to reject) each of them To authorize the use of configuration documents. CCB is compound by: The project manager The configuration management responsible The project planning responsible The system manager The contract representantive (who processes contractual impacts) The product assurance manager Additional members can participate, according requirement. CONAE and Suppliers shall assure the integrity of project information after changes and departures dispositions: o Configuration baselines shall be updated in conformance with the disposition of approved changes and deviations. Configuration controlled documents shall be revised to incorporate approved changes. CONAE and Suppliers shall record the status of interface definition data and shall ensure that all data is consistent with its product configuration. Suppliers shall identify and control the internal interfaces of its product and those interfaces for which he has received delegated authority. Comisión Nacional de Actividades Espaciales (CONAE) Page 5 of 12

6 6. ENGINEERING CHANGE PROCESS Change Request CONAE Process Flow Transfer to Tech. Resp. Configuration Control CHANGE REQUEST Explanation The configuration state of the product can evolve due the need of a change detected by CONAE's engineering. The change can be motivated by: a modification in the necessity imperfect translation of the necessity insufficiency of the product or function against the expressed necessity an improvement or optimization of product a technical problem or anomaly a fall in disuse experience feedback The engineer who detects the need of the change, initiates a Change Request in the SAOCOM PLM Software. Control of Configuration transfers the change request towards the technical responsible according to the application area. Impact Evaluation Technical responsible Analysis Technical specialist The technical responsible incorporates technical specialists to evaluate the impact of the change and to generate the analyses and necessary reports. Disposition CCB The CCB dispose the acceptance or rejection of change. Implement Change Reject Change Control of Configuration closes the Change Request and assures the baseline update. If it is necessary the issue the alert to the affected suppliers in order that they issue a Change Proposal in response to the approved Change Request. Comisión Nacional de Actividades Espaciales (CONAE) Page 6 of 12

7 Change Proposal Supplier Process Flow Transfer to Tech. Resp. Configuration Control CHANGE PROPOSAL Explanation The configuration state of the product can evolve due a change requested by CONAE or a change proposed by the supplier. Any change to a configuration item, in relation with a baseline of approved configuration, will be described, welljustified and pre-classified by the supplier before sending the request for review and disposition. The supplier initiates the process sending a change proposal employing the SAOCOM PLM Software. Control of Configuration transfers the change request towards the technical responsible according to the application area. Impact Evaluation Technical responsible Analysis Technical specialist The technical responsible incorporates technical specialists to evaluate the impact of the change and to generate the analyses and necessary reports that allow classify the proposal. Based on a CR And Minor Classification Technical responsible Not based on a CR Or Major If the Change Proposal is classified as Minor and is based in a Change Request of CONAE the technical responsible implement the change. If the change proposal is classified as Major or is not an answer of a CR, the technical responsible involves the CCB to define the disposition. The CCB dispose the acceptance or rejection of change. Disposition CCB Implement Change Reject Change Control of Configuration closes the Change Proposal and assures the baseline update. Comisión Nacional de Actividades Espaciales (CONAE) Page 7 of 12

8 7. DEVIATIONS AND WAIVER PROCESS Request for Deviation Supplier Transfer to Tech. Resp. Configuration Control REQUEST FOR DEVIATION Process Flow Explanation When is detected that an item will not fulfill with the requirements or the configuration baseline of the product, there begins a Request for Deviation, being this departure planned on having be detected before its occurrence. Any departure in relation with a baseline of approved configuration, will be described, well-justified and preclassified for the supplier, before sending the request for review and disposition. The supplier initiates the process sending a Request for Deviation employing the SAOCOM PLM Software. Control of Configuration transfers the Request for Deviation towards the technical responsible according to the application area. Impact Evaluation Technical responsible Analysis Technical specialist The technical responsible incorporates technical specialists to evaluate the deviation and define if continue or not with the process. No Acceptable Technical responsible Yes The technical responsible decides if the request for deviation is acceptable giving place to the definition by the CCB. In case of be considering as unacceptable, the RFD is rejected in this step. The CCB dispose the acceptance or rejection of change. Disposition CCB RFD Rejected RFD Approved Control of Configuration closes the Request for Deviation and assures the baseline update. Comisión Nacional de Actividades Espaciales (CONAE) Page 8 of 12

9 Request for Waiver Supplier Transfer to Tech. Resp. Configuration Control REQUEST FOR WAIVER Process Flow Explanation When is detected that an item does not fulfill with the requirements or the configuration baseline of the product, there begins a Request for Waiver, being this unexpected departure on having be detected after its occurrence. Any departure in relation with a baseline of approved configuration, will be described, well-justified and preclassified for the supplier, before sending the request for review and disposition. The supplier initiates the process sending a Request for Deviation employing the SAOCOM PLM Software. Control of Configuration transfers the Request for Waiver towards the technical responsible according to the application area. Impact Evaluation Technical responsible Analysis Technical specialist The technical responsible incorporates technical specialists to evaluate the deviation and define if continue or not with the process. No Acceptable Technical responsible Yes The technical responsible decides if the request for deviation is acceptable giving place to the definition by the CCB. In case of be considering as unacceptable, the RFW is rejected in this step. Disposition CCB The CCB dispose the acceptance or rejection of change. It involves the NRB depending on the disposition of the associate Nonconformance Report. RFW Rejected RFW Approved Control of Configuration closes the Request for Waiver and assures the baseline update. Comisión Nacional de Actividades Espaciales (CONAE) Page 9 of 12

10 8. ANNEX: Paper form (To employ only in case of temporary unavailability of PLM Software, and to remit digitalized by e- mail.) Document Number Project Title Date of Request CHANGE REQUEST FORM Description Affected Items Implemented Items Reason for Change Requested Change Resolved AI/RFA/NCR Approvals AUTHORITY NAME DATE SIGNATURE Comisión Nacional de Actividades Espaciales (CONAE) Page 10 of 12

11 CHANGE PROPOSAL FORM Document Number Project Title Date of Request Description Requester Organization Effectivity Classification Minor Major Limitation of Use Impacted Parameters Cost Schedule Performance Interfaces Interchangeability Mechanical Electrical Thermal Qualification Maintainability Support Training Other Detail of Impact Affected Items Implemented Items Reason for Change Requested Change Resolved ECR/NCR AUTHORITY NAME Approvals DATE SIGNATURE Comisión Nacional de Actividades Espaciales (CONAE) Page 11 of 12

12 REQUEST FOR WAIVER / DEVIATION Type Waiver Deviation Document Number Project Title Date of Request Description Item Designation Reason For Request Requester Organization Contract /PO Effectivity Adverse Effects Classification Minor Major Limitation of Use (RFW Only) Affected Items Resolved AI/RFA/NCR AUTHORITY NAME Approvals DATE SIGNATURE Comisión Nacional de Actividades Espaciales (CONAE) Page 12 of 12

INTERNAL AND EXTERNAL AUDITS

INTERNAL AND EXTERNAL AUDITS PROCEDURE INTERNAL AND EXTERNAL AUDITS This document is stored electronically. Printed version might not be the latest. SAOCOM PROJECT COMISION NACIONAL DE ACTIVIDADES ESPACIALES BUENOS AIRES ARGENTINA

More information

NONCONFORMANCE MANAGEMENT SYSTEM

NONCONFORMANCE MANAGEMENT SYSTEM PROCEDURE NONCONFORMANCE MANAGEMENT SYSTEM This document is stored electronically. Printed version might not be the latest. SAOCOM PROJECT COMISION NACIONAL DE ACTIVIDADES ESPACIALES BUENOS AIRES ARGENTINA

More information

ASTRIUM SPACE TRANSPORTATION GENERIC QUALITY ASSURANCE REQUIREMENTS FOR SUPPLIERS MANAGED BY DIRECT MATERIALS

ASTRIUM SPACE TRANSPORTATION GENERIC QUALITY ASSURANCE REQUIREMENTS FOR SUPPLIERS MANAGED BY DIRECT MATERIALS ASTRIUM SPACE TRANSPORTATION GENERIC QUALITY ASSURANCE REQUIREMENTS FOR SUPPLIERS MANAGED BY DIRECT MATERIALS ISSUE: 02 RELEASE DATE: 02.04.2013 Supplier Organisational Unit: Name: ASTRIUM Space Transportation

More information

Internal Calibration Software Requirements

Internal Calibration Software Requirements REQUIREMENT SPECIFICATION Internal Calibration Software Requirements This document is stored electronically. Printed version might not be the latest. SAOCOM PROJECT COMISION NACIONAL DE ACTIVIDADES ESPACIALES

More information

Certified Professional in Configuration Management Glossary of Terms

Certified Professional in Configuration Management Glossary of Terms Certified Professional in Configuration Management Glossary of terms used in Configuration Management Issue 2007.07 Association of the International Certified Configuration Manager e.v. Copyright 2007,

More information

Space Project Management

Space Project Management EUROPEAN COOPERATION FOR SPACE STANDARDIZATION Space Project Management Configuration Management Secretariat ESA ESTEC Requirements & Standards Division Noordwijk, The Netherlands Published by: Price:

More information

074-8432-552 Page 1 of 7 Effective Date: 12/18/03 Software Supplier Process Requirements

074-8432-552 Page 1 of 7 Effective Date: 12/18/03 Software Supplier Process Requirements Page 1 of 7 Software Supplier Process Requirements 1.0 QUALITY SYSTEM FRAMEWORK 1.1 QUALITY POLICY The Seller shall document and implement a quality program in the form of Quality manual or detailed Quality

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 10007 First edition 1995-04-15 Quality management Guidelines for configuration management Management de la qualité Lignes directrices pour la gestion de configuration Reference

More information

CHAPTER 7 Software Configuration Management

CHAPTER 7 Software Configuration Management CHAPTER 7 Software Configuration Management ACRONYMS CCB CM FCA MTBF PCA SCCB SCI SCM SCMP SCR SCSA SEI/CMMI SQA SRS USNRC INTRODUCTION Configuration Control Board Configuration Management Functional Configuration

More information

SIEMENS. Teamcenter 11.2. Change Manager PLM00140 11.2

SIEMENS. Teamcenter 11.2. Change Manager PLM00140 11.2 SIEMENS Teamcenter 11.2 Change Manager PLM00140 11.2 Contents What is Change Manager?.............................................. 1-1 Related topics........................................................

More information

Quality Assurance QUALITY ASSURANCE PLAN

Quality Assurance QUALITY ASSURANCE PLAN Revision 2 Page 1 of 40 QUALITY ASSURANCE PLAN PLAN APPROVALS: Jeff Shouse Signature on File DIRECTOR OF QUALITY ASSURANCE DIRECTOR OF QUALITY ASSURANCE (signature) DATE Rodney Baltzer Signature on File

More information

Space project management

Space project management ECSS-M-ST-40C Rev. 1 Space project management Configuration and information management ECSS Secretariat ESA-ESTEC Requirements & Standards Division Noordwijk, The Netherlands Foreword This Standard is

More information

Configuration Management Plan

<Project Name> Configuration Management Plan Version [Note: The following template is provided for use with the Rational Unified Process. Text enclosed in square brackets and displayed in blue italics (style=infoblue) is included

More information

ORACLE QUALITY ORACLE DATA SHEET KEY FEATURES

ORACLE QUALITY ORACLE DATA SHEET KEY FEATURES ORACLE QUALITY KEY FEATURES Enterprise wide Quality Data Repository In-process Quality Integrated with manufacturing, logistics, maintenance and service modules in the Oracle E-Business Suite. Analysis

More information

Translation Service Provider according to ISO 17100

Translation Service Provider according to ISO 17100 www.lics-certification.org Certification Scheme S06 Translation Service Provider according to ISO 17100 Date of issue: V2.0, 2015-11-15 Austrian Standards plus GmbH Dr. Peter Jonas Heinestraße 38 1020

More information

CORPORATE QUALITY MANUAL

CORPORATE QUALITY MANUAL Corporate Quality Manual Preface The following Corporate Quality Manual is written within the framework of ISO 9001:2008 Quality System by the employees of CyberOptics. CyberOptics recognizes the importance

More information

SOFTWARE CONFIGURATION MANAGEMENT GUIDEBOOK

SOFTWARE CONFIGURATION MANAGEMENT GUIDEBOOK Office of Safety and Mission Assurance NASA-GB-9503 SOFTWARE CONFIGURATION MANAGEMENT GUIDEBOOK AUGUST 1995 National Aeronautics and Space Administration Washington, D.C. 20546 PREFACE The growth in cost

More information

REFERENTIEL- SODERN. Autre référence / Other reference :

REFERENTIEL- SODERN. Autre référence / Other reference : Classification: NC Page : 1/8 Autre référence / Other reference : Type: Sector procedureprocédure sectorielle. Description: Exigences qualité pour les fournisseurs de Sodern version anglaise / Quality

More information

NABL NATIONAL ACCREDITATION

NABL NATIONAL ACCREDITATION NABL 160 NABL NATIONAL ACCREDITATION BOARD FOR TESTING AND CALIBRATION LABORATORIES GUIDE for PREPARING A QUALITY MANUAL ISSUE NO. : 05 AMENDMENT NO : 00 ISSUE DATE: 27.06.2012 AMENDMENT DATE: -- Amendment

More information

Change Control Process

Change Control Process Large Synoptic Survey Telescope (LSST) Change Control Process George Angeli and Robert McKercher LPM-19 Latest Revision Date: December 10, 2015 This LSST document has been approved as a Content-Controlled

More information

D R A F T. Resource Ordering and Status System (ROSS) Software Configuration Management Guidelines

D R A F T. Resource Ordering and Status System (ROSS) Software Configuration Management Guidelines TO #GA81 Resource Ordering and Status System (ROSS) D R A F T Resource Ordering and Status System (ROSS) Software Configuration Management Guidelines June 28, 2000 Version 1.1 Contract: GS-35F-4863G Delivery

More information

Configuration Management Self Assessment Checklist

Configuration Management Self Assessment Checklist Configuration Management Self Assessment Checklist Introduction: The purpose of this Configuration Management (CM) Self- Assessment Checklist is to ensure that the Organization correctly understands the

More information

CP14 ISSUE 5 DATED 1 st OCTOBER 2015 BINDT Audit Procedure Conformity Assessment and Certification/Verification of Management Systems

CP14 ISSUE 5 DATED 1 st OCTOBER 2015 BINDT Audit Procedure Conformity Assessment and Certification/Verification of Management Systems Certification Services Division Newton Building, St George s Avenue Northampton, NN2 6JB United Kingdom Tel: +44(0)1604-893-811. Fax: +44(0)1604-893-868. E-mail: pcn@bindt.org CP14 ISSUE 5 DATED 1 st OCTOBER

More information

CONFIGURATION MANAGEMENT REQUIREMENTS EXM-MS-RS-ESA-00008

CONFIGURATION MANAGEMENT REQUIREMENTS EXM-MS-RS-ESA-00008 Page: 1/22 ExoMars CONFIGURATION MANAGEMENT REQUIREMENTS EXM-MS-RS-ESA-00008 Issue 1, Rev. 0 Date and Signature Prepared Agreed HME-CLS P. Provasi 29 June 2007 Approved HME-ME D. McCoy 29 June 2007 Page:

More information

IAEA-TECDOC-1328 Solutions for cost effective assessment of software based instrumentation and control systems in nuclear power plants

IAEA-TECDOC-1328 Solutions for cost effective assessment of software based instrumentation and control systems in nuclear power plants IAEA-TECDOC-1328 Solutions for cost effective assessment of software based instrumentation and control systems in nuclear power plants Report prepared within the framework of the Technical Working Group

More information

Software Quality Subcontractor Survey Questionnaire INSTRUCTIONS FOR PURCHASE ORDER ATTACHMENT Q-201

Software Quality Subcontractor Survey Questionnaire INSTRUCTIONS FOR PURCHASE ORDER ATTACHMENT Q-201 PURCHASE ORDER ATTACHMENT Q-201A Software Quality Subcontractor Survey Questionnaire INSTRUCTIONS FOR PURCHASE ORDER ATTACHMENT Q-201 1. A qualified employee shall be selected by the Software Quality Manager

More information

0. 0 TABLE OF CONTENTS

0. 0 TABLE OF CONTENTS QUALITY MANUAL Conforming to ISO 9001:2000 0. 0 TABLE OF CONTENTS Section Description ISO 9001 Clause Page 0 TABLE OF CONTENTS n/a 2 1 PIMA VALVE, INC. DESCRIPTION n/a 3 2 QUALITY MANUAL DESCRIPTION 4.2.2

More information

AVNET Logistics & EM Americas. Quality Manual

AVNET Logistics & EM Americas. Quality Manual AVNET Logistics & EM Americas Quality Manual Avnet is committed to ensuring customer satisfaction while meeting all customer and applicable legal, statutory and regulatory requirements. This is accomplished

More information

Appendix <<1>> System Status Report for System template

Appendix <<1>> System Status Report for System template Document Template Document Number ESS-0004799 Date Sep 3, 2013 Revision 1 (2) State Preliminary Appendix System Status Report for System template Authors Reviewers Approver Name Affiliation European

More information

Supplier Engineering Change Control Training

Supplier Engineering Change Control Training GE Energy Supplier Engineering Change Control Training Mark Bailey Supplier Product Quality Life Cycle Quality Requires Frozen Process & Design Quality Designed In Frozen Supplier Designs Supplier CID

More information

QA Procedure Page 1 Appendix A

QA Procedure Page 1 Appendix A *Changes from the previous QASE noted by "yellow" highlight of block Evaluation Summary Company: Prepared By: Section Element Manual Audit OK Objective Evidence 2.1 Objective of Quality Assurance Program

More information

CMII-100H. CMII Standard for Enterprise-Wide Configuration Management and Integrated Process Excellence. by the Institute of Configuration Management

CMII-100H. CMII Standard for Enterprise-Wide Configuration Management and Integrated Process Excellence. by the Institute of Configuration Management CMII-100H CMII Standard for Enterprise-Wide Configuration Management and Integrated Process Excellence by the Institute of Configuration Management and CMII Research Institute Revision H; Released March

More information

BCS Specialist Certificate in Service Desk & Incident Management Syllabus

BCS Specialist Certificate in Service Desk & Incident Management Syllabus BCS Specialist Certificate in Service Desk & Incident Management Syllabus Version 1.8 March 2015 BCS Specialist Certificate in Service Desk & Incident Management Syllabus Contents Change History... 2 Rationale...

More information

JSP 886 DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTIC SUPPORT PART 8.12 CONFIGURATION MANAGEMENT

JSP 886 DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTIC SUPPORT PART 8.12 CONFIGURATION MANAGEMENT JSP 886 DEFENCE LOGISTIC SUPPORT CHAIN MANUAL VOLUME 7 INTEGRATED LOGISTIC SUPPORT PART 8.12 CONFIGURATION MANAGEMENT THE MASTER VERSION OF JSP 886 IS PUBLISHED ON THE DEFENCE INTRANET. FOR TECHNICAL REASONS,

More information

IRCA Briefing note ISO/IEC 20000-1: 2011

IRCA Briefing note ISO/IEC 20000-1: 2011 IRCA Briefing note ISO/IEC 20000-1: 2011 How to apply for and maintain Training Organization Approval and Training Course Certification IRCA 3000 Contents Introduction 3 Summary of the changes within ISO/IEC

More information

NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES

NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES NATO GUIDANCE ON THE USE OF THE AQAP 2000 SERIES (June 2003) I ORIGINAL Page blank II ORIGINAL NORTH ATLANTIC TREATY ORGANIZATION NATO STANDARDISATION AGENCY (NSA) NATO LETTER OF PROMULGATION June 2003

More information

Change Management Plan (CMP)

Change Management Plan (CMP) Change Management Plan (CMP) i Version/Change Record Revision Date Description ii Table of Contents 1.0 Introduction... 5 1.1 Purpose... 5 1.2 Plan Scope... 5 1.3 Document Overview... 7 1.4 Referenced

More information

Quality management systems

Quality management systems L E C T U R E 9 Quality management systems LECTURE 9 - OVERVIEW Quality management system based on ISO 9000 WHAT IS QMS (QUALITY MANAGEMENT SYSTEM) Goal: Meet customer needs Quality management system includes

More information

AUDIT CERTIFICATE GUIDANCE NOTES 6 TH FRAMEWORK PROGRAMME

AUDIT CERTIFICATE GUIDANCE NOTES 6 TH FRAMEWORK PROGRAMME AUDIT CERTIFICATE GUIDANCE NOTES 6 TH FRAMEWORK PROGRAMME GUIDANCE NOTES FOR CONTRACTORS AND CERTIFYING ENTITIES MATERIALS PREPARED BY INTERDEPARTMENTAL AUDIT CERTIFICATE WORKING GROUP VERSION 1 APPROVED

More information

ISMS Implementation Guide

ISMS Implementation Guide atsec information security corporation 9130 Jollyville Road, Suite 260 Austin, TX 78759 Tel: 512-615-7300 Fax: 512-615-7301 www.atsec.com ISMS Implementation Guide atsec information security ISMS Implementation

More information

ED FAGAN INC. QUALITY SYSTEM MANUAL

ED FAGAN INC. QUALITY SYSTEM MANUAL ED FAGAN INC. QUALITY SYSTEM MANUAL APPROVED BY: Ed Fagan President ED FAGAN INC. January 13, 2010 TABLE OF CONTENTS 1. PURPOSE AND SCOPE 2 2. PRODUCTS, SERVICES AND CAPABILITIES 2 3. REVISION HISTORY

More information

SUPPLIER FIRST ARTICLE INSPECTION INSTRUCTIONS AND FORMS

SUPPLIER FIRST ARTICLE INSPECTION INSTRUCTIONS AND FORMS SUPPLIER FIRST ARTICLE INSPECTION INSTRUCTIONS AND FORMS 1-4.10-FM-35, Rev. A Page 1 of 5 Page 2 of 5 SUPPLIER FIRST ARTICLE INSPECTION INSTRUCTIONS AND FORMS Document Name: Supplier First Article Inspection

More information

Implementation of ANSI/AAMI/IEC 62304 Medical Device Software Lifecycle Processes.

Implementation of ANSI/AAMI/IEC 62304 Medical Device Software Lifecycle Processes. Implementation of ANSI/AAMI/IEC 62304 Medical Device Software Lifecycle Processes.. www.pharmout.net Page 1 of 15 Version-02 1. Scope 1.1. Purpose This paper reviews the implementation of the ANSI/AAMI/IEC

More information

TRANSPORT CANADA MARINE SAFETY PLEASURE CRAFT OPERATOR COMPETENCY PROGRAM QUALITY MANAGEMENT SYSTEM FOR ACCREDITATION

TRANSPORT CANADA MARINE SAFETY PLEASURE CRAFT OPERATOR COMPETENCY PROGRAM QUALITY MANAGEMENT SYSTEM FOR ACCREDITATION TRANSPORT CANADA MARINE SAFETY PLEASURE CRAFT OPERATOR COMPETENCY PROGRAM FOR ACCREDITATION OF COURSE PROVIDERS PROJECT TRANSITION AND IMPLEMENTATION PLEASURE CRAFT OPERATOR COMPETENCY PROGRAM QUALITY

More information

Software Support Maintenance Agreement

Software Support Maintenance Agreement Software Support Maintenance Agreement Customer: Hardware Model and Serial Number: Date: Term: 805698-002/002 SOFTWARE SUPPORT - MAINTENANCE AGREEMENT, 05/17/06, Page 1 of 6 Software Support and Maintenance

More information

ISO 9001:2008 QUALITY MANUAL. Revision B

ISO 9001:2008 QUALITY MANUAL. Revision B ISO 9001:2008 QUALITY MANUAL Revision B Because we want you to achieve the highest levels of performance, we connect care Because with leading we want science you to achieve continuously the highest improve,

More information

Spillemyndigheden s Certification Programme Change Management Programme

Spillemyndigheden s Certification Programme Change Management Programme SCP.06.00.EN.1.0 Table of contents Table of contents... 2 1 Objectives of the change management programme... 3 1.1 Scope of this document... 3 1.2 Version... 3 2 Certification... 4 2.1 Certification frequency...

More information

Baseline Change Control Procedure

Baseline Change Control Procedure Earned Value Management System (EVMS) Implementing Procedures Baseline Change Control Procedure EVMS-P-7 Revision 0 - October, 2006 Change Log Earned Value Management System Procedure Change Log Revision

More information

Software Project Management Plan

<name of project> Software Project Management Plan The document in this file is adapted from the IEEE standards for Software Project Management Plans, 1058-1998, which conforms to the requirements of ISO standard 12207 Software Life Cycle Processes. Tailor

More information

GENERAL CONDITIONS OF TENDER (Supply of Goods) ANNEX A. ANNEX A General Conditions of Tender (Supply of Goods)

GENERAL CONDITIONS OF TENDER (Supply of Goods) ANNEX A. ANNEX A General Conditions of Tender (Supply of Goods) ANNEX A General Conditions of Tender (Supply of Goods) Contents INTRODUCTORY PROVISIONS... 2 1. DEFINITIONS AND INTERPRETATION... 2 TENDERS... 4 2. REQUEST... 4 3. TENDERS... 5 4. HOW TO SUBMIT TENDERS...

More information

Norwegian Data Inspectorate

Norwegian Data Inspectorate Norwegian Data Inspectorate Narvik kommune Postboks 64 8501 NARVIK Norway Your reference Our reference (please quote in any reply) Date 1111/1210-6/PEJA 11/00593-7/SEV 16 January 2012 Notification of decision

More information

ONTIC UK SUPPLIER QUALITY SURVEY

ONTIC UK SUPPLIER QUALITY SURVEY MAIL-IN / ONSITE This report is intended to furnish data relative to the Suppliers capability to control the quality of supplies and services furnished to Ontic UK. Please complete this Survey and return

More information

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL QUALITY MANAGEMENT SYSTEM (QMS) MANUAL This document and the data contained herein are the property of ISOLINK, and shall not, without prior written permission, be reproduced or used for any unintended

More information

DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation

DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation Digital Internal Use Only DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation DOCUMENT IDENTIFIER: A-DS-EL00017-02-0000 Rev A, ABSTRACT: This standard

More information

The Configuration Management process area involves the following:

The Configuration Management process area involves the following: CONFIGURATION MANAGEMENT A Support Process Area at Maturity Level 2 Purpose The purpose of is to establish and maintain the integrity of work products using configuration identification, configuration

More information

Working Instruction. Decisyon Guide to Support. 2015 Decisyon, Inc. / All Rights Reserved.

Working Instruction. Decisyon Guide to Support. 2015 Decisyon, Inc. / All Rights Reserved. Working Instruction Decisyon Guide to Support DOCUMENT CODING Title Code Decisyon Guide to Support DUS.WIN.012 Version 02 Date 02/01/2015 DOCUMENT APPROVAL FLOW Role Name Date Signature Author Support

More information

ITRM Guideline CPM 110-01 Date: January 23, 2006 SECTION 5 PROJECT CLOSEOUT PHASE

ITRM Guideline CPM 110-01 Date: January 23, 2006 SECTION 5 PROJECT CLOSEOUT PHASE PROJECT MANAGEMENT GUIDELINE SECTION 5 PROJECT CLOSEOUT PHASE Table of Contents Introduction... 3 Project Closeout Phase... 3 Activities and Documents in the Closeout Phase... 4 Project Closeout Task...

More information

Delegated Quality Actions Requirements KJ-14. Compiled by: Responsible for the Process: Approved by: Filip Zieliński

Delegated Quality Actions Requirements KJ-14. Compiled by: Responsible for the Process: Approved by: Filip Zieliński Spółka z ograniczoną odpowiedzialnością ul. Wojska Polskiego 3 39 300 Mielec www.pzlmielec.pl Delegated Quality Actions KJ-14 Compiled by: Responsible for the Process: Approved by: Anna Ochalik Filip Zieliński

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 9001 Third edition 2000-12-15 Quality management systems Requirements Systèmes de management de la qualité Exigences Reference number ISO 9001:2000(E) ISO 2000 PDF disclaimer

More information

Spillemyndigheden s change management programme. Version 1.3.0 of 1 July 2012

Spillemyndigheden s change management programme. Version 1.3.0 of 1 July 2012 Version 1.3.0 of 1 July 2012 Contents 1 Introduction... 3 1.1 Authority... 3 1.2 Objective... 3 1.3 Target audience... 3 1.4 Version... 3 1.5 Enquiries... 3 2. Framework for managing system changes...

More information

Company Quality Manual Document No. QM Rev 0. 0 John Rickey Initial Release. Controlled Copy Stamp. authorized signature

Company Quality Manual Document No. QM Rev 0. 0 John Rickey Initial Release. Controlled Copy Stamp. authorized signature Far West Technology, Inc. ISO 9001 Quality Manual Document No.: QM Revision: 0 Issue Date: 27 August 1997 Approval Signatures President/CEO Executive Vice President Vice President/CFO Change Record Rev

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 9001 Fourth edition 2008-11-15 Quality management systems Requirements Systèmes de management de la qualité Exigences Reference number ISO 9001:2008(E) ISO 2008 PDF disclaimer

More information

SQ 901 Version D. Railway Application Quality Specification REQUIREMENTS FOR THE QUALITY MANAGEMENT SYSTEM AND QUALITY PLAN

SQ 901 Version D. Railway Application Quality Specification REQUIREMENTS FOR THE QUALITY MANAGEMENT SYSTEM AND QUALITY PLAN SQ 901 Version D Railway Application Quality Specification OBTAINING QUALITY OF PRODUCTS PURCHASED BY SNCF REQUIREMENTS FOR THE QUALITY MANAGEMENT SYSTEM AND QUALITY PLAN Issue date March 2004 This English

More information

STATEMENT OF WORK RF CABLE ASSEMBLIES - CTR

STATEMENT OF WORK RF CABLE ASSEMBLIES - CTR Lic. Pública Internacional 38/13 Exp. 424/13 BID STATEMENT OF WORK STATEMENT OF WORK RF CABLE ASSEMBLIES - CTR This document is stored electronically. Printed version might not be the latest. SAOCOM PROJECT

More information

QUALITY MANAGEMENT SYSTEM

QUALITY MANAGEMENT SYSTEM 2507 WEST GENEVA DRIVE TEMPE, ARIZONA 85282 TEL: 602.231.8616 FAX: 602.273.9135 QUALITY MANAGEMENT SYSTEM TABLE OF CONTENTS TABLE OF CONTENTS... 2 Phoenix Logistics Vision Statement... 3 1.0 SCOPE... 4

More information

COMMISSION REGULATION (EU)

COMMISSION REGULATION (EU) L 122/22 Official Journal of the European Union 11.5.2011 COMMISSION REGULATION (EU) No 445/2011 of 10 May 2011 on a system of certification of entities in charge of maintenance for freight wagons and

More information

Engineering Procedure

Engineering Procedure Engineering Procedure Design EPD 0020 INVENTORY MANAGEMENT ENGINEERING RESPONSIBILITIES Owner: Approved by: Manager, Engineering Standards and Configurations Jagath Peiris Manager Engineering Standards

More information

QUALITY MANUAL REVISION RECORD

QUALITY MANUAL REVISION RECORD Page 2 of 31 REVISION RECORD Date Rev Description Jun 18, 2007 N/C Original Issue Sep 16, 2009 A Update to ISO 9001:2008 Standard. Feb 04, 2010 B Revised exclusions, removed (Except 7.3.7 from the exclusion

More information

AS 9100 Rev C Quality Management System Manual. B&A Engineering Systems, Inc. 3554 Business Park Drive, Suite A-1 Costa Mesa, CA 92626

AS 9100 Rev C Quality Management System Manual. B&A Engineering Systems, Inc. 3554 Business Park Drive, Suite A-1 Costa Mesa, CA 92626 AS 9100 Rev C Quality Management System Manual B&A Engineering Systems, Inc. 3554 Business Park Drive, Suite A-1 Costa Mesa, CA 92626 Doc. No. AS9100C Rev E Effective Date: 01 JAN 2013 Page 2 of 45 CONTROLLED

More information

Superseded by T MU AM 04001 PL v2.0

Superseded by T MU AM 04001 PL v2.0 Plan T MU AM 04001 PL TfNSW Configuration Management Plan Important Warning This document is one of a set of standards developed solely and specifically for use on the rail network owned or managed by

More information

ABSTRACT. The Guidelines Section F is related to the Purchasing requirements of NSQ100 (Chapter 7.4). Summary

ABSTRACT. The Guidelines Section F is related to the Purchasing requirements of NSQ100 (Chapter 7.4). Summary Page 1 / 9 ABSTRACT This document is the Section F to NSQ-100 Guidelines. Its objective is to help to the understanding of NSQ-100 requirements through some examples or recommendations and descriptions

More information

National Information Assurance Certification and Accreditation Process (NIACAP)

National Information Assurance Certification and Accreditation Process (NIACAP) NSTISSI No. 1000 April 2000 National Information Assurance Certification and Accreditation Process (NIACAP) THIS DOCUMENT PROVIDES MINIMUM STANDARDS. FURTHER INFORMATION MAY BE REQUIRED BY YOUR DEPARTMENT

More information

Surgi Manufacturing Quality Manual

Surgi Manufacturing Quality Manual Surgi Manufacturing Page 1 of 18 Approvals: QA: Eng. Mgt. : A Date: 18Aug98 1. Introduction... 4 1.1 Scope... 4 1.2 Purpose... 4 1.3 Authority... 4 1.4 Issue of the Manual... 4 1.5 Amendments... 4 1.6

More information

CHECKLIST ISO/IEC 17021:2011 Conformity Assessment Requirements for Bodies Providing Audit and Certification of Management Systems

CHECKLIST ISO/IEC 17021:2011 Conformity Assessment Requirements for Bodies Providing Audit and Certification of Management Systems Date(s) of Evaluation: CHECKLIST ISO/IEC 17021:2011 Conformity Assessment Requirements for Bodies Providing Audit and Certification of Management Systems Assessor(s) & Observer(s): Organization: Area/Field

More information

Prequalification Process Making every dollar count

Prequalification Process Making every dollar count Central Tenders Committee (CTC) Prequalification Process Making every dollar count Central Tenders Committee (CTC) Prequalification Process Prequalification Prequalification is a process used to ensure

More information

Spillemyndigheden s Certification Programme Change Management Programme

Spillemyndigheden s Certification Programme Change Management Programme SCP.06.00.EN.2.0 Table of contents Table of contents... 2 1 Introduction... 4 1.1 Spillemyndigheden s certification programme... 4 1.2 Objectives of the change management programme... 4 1.3 Scope of this

More information

Software and Hardware Configuration Management

Software and Hardware Configuration Management DOWNLOADED AND/OR HARD COPY UNCONTROLLED Verify that this is the correct version before use. AUTHORITY DATE Jeffrey Northey (original signature on file) IMS Manager 07/09/2014 Doug Dorrer (original signature

More information

We released this document in response to a Freedom of Information request. Over time it may become out of date. Department for Work and Pensions

We released this document in response to a Freedom of Information request. Over time it may become out of date. Department for Work and Pensions We released this document in response to a Freedom of Information request. Over time it may become out of date. Department for Work and Pensions SCHEDULE 4 KEY PERFORMANCE INDICATORS, SERVICE LEVELS AND

More information

Space project management

Space project management ECSS-M-ST-80C Space project management Risk management ECSS Secretariat ESA-ESTEC Requirements & Standards Division Noordwijk, The Netherlands Foreword This Standard is one of the series of ECSS Standards

More information

Engineering Procedure

Engineering Procedure Engineering Procedure Design Owner: EPD 0014 MANAGING CONFIGURATION CHANGE Manager, Engineering Standards and Configuration Version 2.1 Issued February 2010 Approved Jagath Peiris Authorised Jim Modrouvanos

More information

CONTRACT POLICES & PROCEDURES MANUAL CONTRACT POLICIES AND PROCEDURES MANUAL

CONTRACT POLICES & PROCEDURES MANUAL CONTRACT POLICIES AND PROCEDURES MANUAL CONTRACT POLICIES AND PROCEDURES MANUAL REVISED JULY 2013 1 Table of Contents Section 1: Definitions... 3 Section 2: General Process... 7 Section 3: Professional Service Agreement (PSA)... 8 Section 4:

More information

Quality Agreement Template

Quality Agreement Template Quality Agreement Template Prepared by Dan O Leary Ombu Enterprises, LLC 3 Forest Ave. Swanzey, NH 03446 603-209-0600 This document is intended to form the basis for a Supplier Agreement. The document

More information

Space Project Management

Space Project Management EUROPEAN COOPERATION FOR SPACE STANDARDIZATION Space Project Management Information/Documentation Management Secretariat ESA ESTEC Requirements & Standards Division Noordwijk, The Netherlands Published

More information

SUPPLIER QUALITY MANAGEMENT SYSTEM QUESTIONNAIRE

SUPPLIER QUALITY MANAGEMENT SYSTEM QUESTIONNAIRE Company Name Street Address City, State, Zip code Phone Number Fax Company Website Email Address ORGANIZATION NAME PHONE NUMBER EMAIL ADDRESS President/CEO General Manager Engineering Manager Production

More information

IBM Data Security Services for endpoint data protection endpoint encryption solution

IBM Data Security Services for endpoint data protection endpoint encryption solution Protecting data on endpoint devices and removable media IBM Data Security Services for endpoint data protection endpoint encryption solution Highlights Secure data on endpoint devices Reap benefits such

More information

Module 7 Study Guide

Module 7 Study Guide Module 7 Study Guide Change Evaluation Welcome to your Study Guide. This document is supplementary to the information available to you online, and should be used in conjunction with the videos, quizzes

More information

Disclosure to Promote the Right To Information

Disclosure to Promote the Right To Information इ टरन ट म नक Disclosure to Promote the Right To Information Whereas the Parliament of India has set out to provide a practical regime of right to information for citizens to secure access to information

More information

2015. All rights reserved.

2015. All rights reserved. DOCUMENT: Future AAMI/IEC 62304:2006/AMD1, 18-August-2015 Final Draft International Standard for Vote, Amendment 1 to IEC 62304: Medical device software Software life cycle processes. Public Review Draft

More information

OPTIMISING PROCESSES OF IT ORGANISATION THROUGH SOFTWARE PRODUCTS CONFIGURATION MANAGEMENT

OPTIMISING PROCESSES OF IT ORGANISATION THROUGH SOFTWARE PRODUCTS CONFIGURATION MANAGEMENT OPTIMISING PROCESSES OF IT ORGANISATION THROUGH SOFTWARE PRODUCTS CONFIGURATION MANAGEMENT Lecturer PhD Ion BULIGIU Associate Professor PhD Sorin POPA Associate Professor PhD Liviu Ion CIORA University

More information

Eagle Machining, Inc. Quality Management System

Eagle Machining, Inc. Quality Management System Eagle Machining, Inc. Quality Management System 1 of 10310 Antoine Drive Bldg D, Houston, Texas 77086 BUSINESS OPERATING MANUAL (QUALITY MANUAL) Revision Date: 08/01/2014 Approved By: Joseph Vu Date: 08/01/2014

More information

Bitworks Design & Consultancy Quality Management System Part 1 - Quality Manual

Bitworks Design & Consultancy Quality Management System Part 1 - Quality Manual Quality Management System This Quality Manual has been issued on the authority of the Senior Partners of Bitworks & Design Consultancy for the use of all staff, subcontractors, clients or regulatory bodies

More information

The Prophotonix (UK) Ltd Quality manual

The Prophotonix (UK) Ltd Quality manual The Prophotonix (UK) Ltd Quality manual Date: March 2014 Revision: D Sparrow lane, Hatfield Broad Oak, Herts, UK, CM22 7BA Tel: +44 (0)1279 717170 Fax: +44 (0)1279 717171 e-mail: info@prophotonix.com Page

More information

BCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015

BCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015 BCS Specialist Certificate in Business Relationship Management Syllabus Version 1.9 March 2015 BCS Specialist Certificate in Business Relationship Management Syllabus Contents Change History... 2 Rationale...

More information

MANAGEMENT SYSTEM FOR A NUCLEAR FACILITY

MANAGEMENT SYSTEM FOR A NUCLEAR FACILITY GUIDE YVL A.3 / 2 June 2014 MANAGEMENT SYSTEM FOR A NUCLEAR FACILITY 1 Introduction 5 2 Scope of application 6 3 Management system 6 3.1 Planning, implementation, maintenance, and improvement of the management

More information

aaca NCSA 01 The National Competency Standards in Architecture aaca Architects Accreditation Council of Australia PO Box 236 Civic Square ACT 2608

aaca NCSA 01 The National Competency Standards in Architecture aaca Architects Accreditation Council of Australia PO Box 236 Civic Square ACT 2608 aaca NCSA 01 The National Competency Standards in Architecture aaca Architects Accreditation Council of Australia PO Box 236 Civic Square ACT 2608 NCSA 01 Competency Based Assessment in Architecture THE

More information

White Paper August 2006. BMC Best Practice Process Flows for ITIL Change Management

White Paper August 2006. BMC Best Practice Process Flows for ITIL Change Management White Paper August 2006 BMC Best Practice Process Flows for ITIL Change Management Copyright 1991 2006 BMC Software, Inc. All rights reserved. BMC, the BMC logo, all other BMC product or service names,

More information

EARSC Guideline Document. EARSC EO Industry Certification Scheme

EARSC Guideline Document. EARSC EO Industry Certification Scheme EARSC Guideline Document EARSC EO Industry Certification Scheme Management System Requirements for Earth Observation Data Based Products and Services EARSC/CERT/REQ/2015/002 March 2015 Contents 1 Introduction...1

More information

Luminus Devices, Inc Quality Management Systems Manual ISO 9001:2008

Luminus Devices, Inc Quality Management Systems Manual ISO 9001:2008 Luminus Devices, Inc Quality Management Systems Manual ISO 9001:2008 This document belongs to Luminus Devices, Inc. It cannot be reproduced without authorized authority. Area: Quality System Document Page

More information

ORACLE PROCESS MANUFACTURING QUALITY MANAGEMENT

ORACLE PROCESS MANUFACTURING QUALITY MANAGEMENT ORACLE PROCESS MANUFACTURING QUALITY MANAGEMENT KEY FEATURES Automated stability study management Lot expiration handling and retesting Potency or variability management Quality holds during receiving

More information