G & R Labs. Quality Assurance Manual. G&R Labs Scott Boulevard Santa Clara CA Light Meters and Calibration

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "G & R Labs. Quality Assurance Manual. G&R Labs. 2996 Scott Boulevard Santa Clara CA 95054. Light Meters and Calibration"

Transcription

1 G & R Labs Light Meters and Calibration Quality Assurance Manual G&R Labs 2996 Scott Boulevard Santa Clara CA 95054

2 QM01 QUALITY MANUAL ISO9001:2008 Manual Contents QM 01 Manual Contents 2 QM 02 Copy Holder 3 QM 03 Distribution 4 QM 04 Table of Amendments 5-6 QM 05 Company Profile 7 QM 06 Quality Policy 8 QM 07 Organization & Responsibilities 9 QM 08 Elements & Requirements - ISO 9001: Manual revision 2 / Page revision 9 April 23, 2013 Page 2 of 23

3 QM02 QUALITY MANUAL ISO9001:2008 This document is approved for use Copy Holder Copy Holder: Quality Management System Representative Copy Number : 1 This quality manual Covers the activities and functions performed by G&R Labs, for operating areas included in the service scope definition for:- Design, Manufacture, Repair and Calibration of Light Meters. The Quality Management System is designed to meet the requirements of ISO 9001:2008

4 QM03 QUALITY MANUAL ISO9001:2008 Quality Manual Distribution Copy Number 1 - Quality Management System Representative Copy Number 2 - QAS International Ltd (Uncontrolled Electronic Copy)

5 QM04 QUALITY MANUAL ISO9001:2008 Amendments All copies of this quality manual must be kept under strict control to prevent the Quality Management System (QMS) from becoming corrupted / unreliable. The following procedures will ensure that the system remains current and valid. 1) All copies of the manual will be clearly numbered and the holder recorded. 2) Each page in the manual will carry its own number. 3) The Quality Management System Representative (QMSR) will be responsible for all revisions and additions being recorded. 4) Changes can be suggested by any Employee but must receive signed approval before being entered into the manual. 5) All changes must be recorded on the Amendments List (QM 04, Page 05 of 20) and appropriate pages in each manual changed. 5.1 Amended pages must be issued with a new issue number and new date of issue. 5.2 Amendments to the quality manual will be recorded on the Amendments List 6) The manual is not distributed in its controlled form to any other locations but may be issued in uncontrolled form to any location, 6.1 Any such requested the copies shall be clearly marked as "UNCONTROLLED Valid only on the Date of Issue" before distribution. 6.2 No records are maintained of issued uncontrolled copies of the manual.

6 QM04 QUALITY MANUAL ISO9001:2008 Table of Amendment Procedure Manual QM Document Number Page Number of New Issue No New Issue Date QM07 9 of 23 April 23, 2013 Change in responsibility Description of Change Authorization George Richardson Manual revision 2 / Page revision 9 April 23, 2013 Page 6 of 23

7 QM07 QUALITY MANUAL ISO9001:2008 Company Profile Some Facts about G & R Labs George Richardson has over thirty years of experience calibrating spectral responses ranging from 193nm to 780nm, and was the Co-founder and Vice President of Engineering of OAI for 12 years where he: 1. Implemented standards and calibration procedures 2. Designed the original meters for use in measuring photolithograph systems: steppers, projection, contact, flood exposure The UV standards, calibration procedures and UV light meters designed and manufactured were the direct results of George's experience and knowledge. Developed and implemented correct spectral response glass designs used to measure UV light today. G & R Labs is a direct extension of years of designing, manufacturing and consulting and it's business charter is to design and manufacture UV Light Meters and to offer calibration service to all existing UV light meters disregarding the manufacture of those meters.

8 QM06 QUALITY MANUAL ISO9001:2008 G&R Labs Services Quality Policy Statement We at G&R Labs are committed to understand, meet & when possible exceed our customer s requirements through the continuous improvement of our processes. We are dedicated to delivering defect-free product safely and on-time at the most competitive cost possible. We dedicate ourselves to provide Excellence, Quality, and Reliability. To ensure the policy is useful, G&R Labs employees will be responsible for identifying customer requirements and follow the correct procedures to meet those requirements. G&R Labs employees will help in improving the procedures and will follow the procedures set out by G&R Labs. G&R Labs Services will maintain the system by continuously reviewing and improving the procedures to make sure the customer always receives the best product at all times. G&R Labs Services will be committed to operating under the strict procedures set forth by G&R Labs. It will be the employee s responsibility to follow and improve on these procedures. We as a whole company must adhere and maintain our Q.C.S. G&R Labs Quality Policy is based on the following 3 fundamental principles: 1. Maintain an International Standard 9001: 2008; 2. Continuously improving on our quality procedures to ensure we conform to all customer requirements; 3. Always ensure that employees are able to perform their duties effectively through on-going training. Everybody within the company is responsible for the Quality within the company and for maintaining high standards. Signed :- Date : - (President) Manual revision 2 / Page revision 9 April 23, 2013 Page 8 of 23

9 QM07 QUALITY MANUAL ISO9001:2008 Organization and Responsibilities President Office Manager. Sales/Customer Contact. Quality/ Calibration Manager. Purchasing. Engineering. Receptionist/ Accounting/ Shipping & Receiving. Calibration Technician. Shipping & Receiving Probe/Meter Assembly.

10 Quality Management System Customer Sales & Marketing Organisation Management Planning Policy & Objectives Legislation, Regulations & Standards Main work Process (Summary) Customer Enquiry/Order Resources & Training Plan Work/Sign Appropriate Agreements/Arrange Sub-contractors Sub-contractors & Suppliers Routine Inspections/Check Work Complete Work Process Full details shown in Procedure Manual -PRM 06 ~ Production and Service Operations & other procedures Performance Measurement Internal Audit Non-conformance Corrective & Protective Action Collection & Analysis of Data Process Performance Customer Customer Satisfaction Management Review

11 Quality Management System 4.1 General G&R Labs, through the offices of the President is committed to maintaining an effective Quality Management System (QMS), to satisfy the requirements of the ISO 9001:2008 Standard, for the activities of the organization carried out at their site. This will be achieved by regular inspections, audits and reviews of the work processes and procedures, with corrective and preventative actions being implemented where necessary. Work and administration processes will be carried out against established procedures to ensure consistent achievement of quality for both products and service, in compliance with the ISO standard. No changes/deviations are allowed to these procedures unless they have been reviewed and authorized by the President to ensure that quality and compliance with the ISO standard are maintained at all times. Resources (staff, materials, machine time and test equipment) will be provided along with clear instructions, to ensure that customer orders are met on time and that they consistently meet the required product quality criteria/specifications. Where applicable, changes will be determined and made to the work processes to improve the product quality and delivery times, with the aim of increasing customer satisfaction. Changes will also include improvements to the organization s internal administration procedures to enhance order tracking from start to finish, purchases of materials and/or services, which will be controlled, and the ability to answer customer queries. All such changes to the QMS will be made through ongoing checking (monitoring, measuring & analysis) and review of the work processes to identify potential areas of realistic and achievable improvement and the necessary actions required to make such changes. (Refer also to Clause 8 Measurement, analysis and improvement) 4.2 Documentation G&R Labs has written its quality policy and procedures, as appropriate to its size, type and complexity. These are included in this quality manual and the procedures manual, which identify all documents and records required to maintain effective QMS control. The quality manual and procedures manual are made available to all employees G&R Labs has prepared and maintains this controlled quality manual that defines the scope of its activities, which is supported by referenced documented procedures and descriptions on how the procedures operate.

12 4.2.3 A documented procedure ensures that all relevant quality documentation is controlled, whereby no changes can be made to the quality manual, procedures manual, the internal quality manual forms and records and necessary external documents and records, without the authorization of the President. This control ensures that all changes stay within the requirements of the ISO 9001 standard and that they are adequate for meeting and improving the work (administration and production) processes. The status of the quality documents is identified by a title, reference number; issue number and issue date such that any changed documents can be easily identified. All such documents are legible, retrievable and located, where required, within G&R Labs. Obsolete documents are clearly identified and removed from circulation to prevent unintended use. Where necessary relevant documents and records originating from outside G&R Labs, then they are identified and their distribution is controlled to ensure that they are made available to those who need them in order to carry out their duties. All such external documents and records are filed and retained, as necessary to maintain an effective QMS control Procedures are in place to control the identification, issue, retrieval, storage, protection, retention time and disposal of all necessary quality records. Records will be legible, identifiable and retrievable. 5 Management Responsibility 5.1 Commitment The President ensures that all employees are made aware of the need to meet customer and regulatory requirements, and that all the necessary resources are made available to meet these requirements. The quality policy and objectives are reviewed and maintained by the President carrying out regular management reviews and making changes where they are required. 5.2 Customer Focus Customer needs and expectations, as regards product/service quality criteria / specifications, quantities required and delivery dates, are determined at the time of taking / accepting the order, in the knowledge that all their requirements can be and will be fulfilled to ensure customer satisfaction. Due consideration is given to service, regulatory and legal requirements at the time of making such commitments to the customer. Manual revision 2 / Page revision 9 April 23, 2013 Page 12 of 23

13 5.3 Policy G&R Labs is committed through its quality policy, to meet customer requirements, to continually improve its product/services quality and to maintain the QMS within the requirements of the ISO 9001 standard at all times. Quality objectives established to meet the quality policy are continually reviewed to ensure that they are suitable for meeting the quality policy and are communicated, as appropriate, throughout the organization. 5.4 Planning G&R Labs has established measurable quality objectives, which form an integral part in achieving and applying the quality policy. All personnel at all levels within the organization, who carry out production and/or administration duties to meet both the customers orders and compliance with the QMS requirements, are issued with clear instructions as regards meeting these quality objectives Adequate resources are made available, and output is planned in a controlled manner, to achieve the quality objectives and to meet requirements of the QMS, its processes and the need for continual improvement to the QMS. 5.5 Responsibility, authority and communication Management ensures that all staff is aware of their responsibilities, their levels of authority and their interrelations with other members of staff and that all of these are clearly defined and communicated within G&R Labs Management have appointed a nominated representative, from within G&R Labs, who has the authority and responsibility to ensure that the QMS is established, maintained and improved in a controlled manner. This Quality Management System Representative will report on the performance of the system and will ensure that all staff understands the significance and the importance of meeting customer requirements and complying with the QMS requirements Management has established an effective communications between all levels of staff and their various departments, to ensure that they are made aware of the effectiveness of the QMS processes. Manual revision 2 / Page revision 9 April 23, 2013 Page 13 of 23

14 5.6 Management Review The complete quality management system (QMS) is reviewed at planned intervals to ensure its continuing suitability, adequacy and effectiveness. The review process will identify where changes can be made to make realistic and effective improvements to both the QMS and the quality objectives to enhance customer satisfaction. The review takes place at Management Review Meetings and the minutes of the meeting and arising activities/objectives are recorded for future reference The management review covers:- The evaluation of current process and service performance against quality objectives The results of internal and external audits Improvement opportunities Customer feedback, Changes that could affect product or service quality. Follow up actions from previous meetings From the management review, various decisions and actions will be identified, along with those responsible to complete the actions and target dates for completion, which will cover:- Corrective and preventative actions for non compliances. Improving the QMS and process efficiencies, Improving the product/service to enhance/improve customer satisfaction Resources needed to support the aforementioned improvements. 6 Resource Management 6.1 Provision of Resources G&R Labs has ensured that the necessary resources needed to implement and improve the Quality Management System (QMS) and to address customer satisfaction are made available, in the form of adequately trained staff, equipment, materials, facilities and supporting infrastructure. Manual revision 2 / Page revision 9 April 23, 2013 Page 14 of 23

15 6.2 Human Resources Management ensures that all staff, who are directly or indirectly tasked with conformity to product/service requirements, are adequately trained, experienced and qualified to effectively carry out their production and/or administration duties and to achieve their quality objectives The training needs required by all staff to achieve and maintain their QMS responsibilities and their quality objectives are identified and provided through appropriate training providers. Performance is evaluated to ensure that necessary competences have been achieved and appropriate training records are maintained. 6.3 Facilities/Infrastructure Management provides suitable equipped workplaces with appropriate production equipment, storage, materials handling, administration facilities, hardware, software and necessary information/supporting services. 6.4 Work environment The working environment is maintained in compliance with all applicable legislation, personnel working conditions and necessary requirements, to achieve product conformity as regards quantities, quality and storage. 7 Product/Service Realization 7.1 Planning of realization process The processes for the organization s products / services are planned and documented as defined in the QMS. In planning product realization the following are considered and identified:- Quality objectives, Resources required, including any special resources for specific products. Processes and associated documentation such as drawings and instructions. Verification/validation needs specified test criteria, measurement frequency of testing, test records, test equipment, calibration of test equipment etc. Document records to demonstrate that quality criteria have been achieved and maintained throughout the production process. Manual revision 2 / Page revision 9 April 23, 2013 Page 15 of 23

16 7.2 Customer related processes The needs of the customer in respect of product/service quantity, quality, delivery and post delivery activities are considered against the order requirements. Post delivery activities include warranties, maintenance agreements and contractual obligations. Where the product/service intended use entails compliance with applicable regulatory and legal requirements, which are not specified by the customer, then these are determined and implemented, where known G&R Labs reviews its customer s requirements and determines any additional requirements for each contract or order. Where no customer requirements are documented, then details are confirmed and documented before acceptance of the order. Any changes to contracts or quotations are resolved and documented before proceeding and any changes requested by either party during the process stage will also be documented and agreed. The company s ability to meet the customer order requirements is confirmed before acceptance of the order or any requested changes thereafter Effective communications are established with the customer in respect of:- Product/service information, Enquiries, order changes or amendments Customer feedback on order progress, including customer complaints. 7.3 Design and / or development The process of design or development of the product or process is planned and controlled to ensure that the product functions as intended and meets all user requirements. All aspects of the design are reviewed, with verification and validation against the unique purpose of the project carried out to ensure that outputs meet the design brief, including any statutory or legal requirements. The responsibilities and authorities of those staff responsible for design and development are identified within the organization. Manual revision 2 / Page revision 9 April 23, 2013 Page 16 of 23

17 7.3.2 The final product requirements are clearly defined through determination of all necessary inputs, which are all reviewed for adequacy and will include performance & functional requirements, consideration of previous designs/developments, applicable legislation/statutory requirements and any other defined/specified design and development customer specified criteria. Clarification of requirements will ensure that they are not unambiguous nor conflicting with each other The design /developments outputs are reviewed against the inputs and approved before release, whereby the preservation of the product is ensured in the review. Design/development output includes all necessary information for purchasing, production and servicing, as well as criteria for product acceptance and all essential specifications for its safe and proper use During the design/development process, systematic and planned reviews are carried out by all necessary organization and customer personnel, who have the knowledge and experience to ensure the effective completion and outcome of the project. Records of the reviews and designated actions are maintained Design/development verification outputs are verified against input requirements and records are maintained including necessary actions allocated to individuals in the organization and the customer Validation of the designed/developed product is carried out prior to the delivery or implementation where possible. Records of the validation are maintained including any necessary actions allocated to individuals Any required design/development changes are controlled, agreed with the customer and verified accordingly, with responsibilities and authorities defined and recorded. 7.4 Purchasing G&R Labs controls its purchasing function to ensure that the purchased products or services conform to requirements. Suppliers and their products are selected against defined criteria relative to their impact on the quality of customer order requirements. Suppliers are subject to planned review and evaluation. The results of evaluations and follow up actions are recorded. Manual revision 2 / Page revision 9 April 23, 2013 Page 17 of 23

18 7.4.2 Purchasing information/documents are reviewed before release to ensure that the required products or services are clearly described/specified before submission to the supplier, as regards:- Adequacy of information on products, services, procedures, processes and equipment Qualifications of personnel providing service functions Any other requirement, which will impact on G&R Labs QMS requirements G&R Labs verifies it s purchased products and services on delivery/receipt and where verification takes place at the suppliers premises, details of the required arrangements and the method of release are specified. 7.5 Product and Service provisions Products and services are controlled through use of:- Clear product & service specifications Work instructions. Suitable equipment, which is properly maintained Specified measuring and monitoring equipment and software, which are calibrated and/or tested, as applicable, before use. Clearly defined product release, delivery and post delivery processes Where validation of the product or service cannot be ensured during the process by measuring and monitoring, then control is exercised by specified qualification of the process, equipment and personnel, through defined methods, procedures, records and re-validation, where deficiencies are identified as a consequence of the product being used Where traceability is required, the unique identification of the product or service is controlled and records maintained, throughout the product realization process Where customer property and/or personal data is provided to G&R Labs for inclusion in the product or service, then it is identified, verified, maintained and protected with details of adverse condition reported to the customer G&R Labs preserves/protects the product or service from receipt of order to delivery and this also covers constituent product parts, where necessary. Preservation/protection includes, as applicable, processes for:- Identification Handling Packaging Storage Manual revision 2 / Page revision 9 April 23, 2013 Page 18 of 23

19 7.6 Control of measuring and monitoring equipment Where product conformity requires verification through use of measuring and monitoring equipment, then the organization identifies such needs. The measuring and monitoring equipment will have identification and will be controlled and tested to appropriate recognized standards for consistency and the results of calibration and/or verification tests are recorded The equipment is protected against random adjustments, damage and deterioration. Where software is used in the measuring and monitoring process, then it will be verified and configured to maintain its suitability for use. Where any measuring and monitoring equipment and/or software is found to be nonconforming to requirements, then appropriate action will be taken on same and any previous products retested. 8 Measurement, analysis and improvement 8.1 General G&R Labs plans and implements the necessary processes for monitoring, measurement, analysis and improvement processes needed to:- Demonstrate product conformity, Sustain QMS conformity Continually improve the effectiveness of the QMS. 8.2 Measurement and monitoring Customer satisfaction - Clear methods have been established, as part of the measurement of QMS performance,.to audit customer satisfaction and identify any failures to meet organization standards. Measuring and monitoring may involve the use of customer surveys to ascertain their perception of the product, data on delivered products, customer compliments or other comments/feedback. Manual revision 2 / Page revision 9 April 23, 2013 Page 19 of 23

20 8.2.2 Internal audits - Suitably trained and impartial personnel conduct periodic independent internal audits on a planned basis. All aspects of internal audits are recorded, reviewed and timely corrective action is taken, where necessary, to ensure that the QMS conforms to both the requirements of ISO and the organization established QMS requirements and that it is being effectively implemented and maintained Monitoring and measurement of processes - Processes affecting customer requirements are periodically monitored and, where necessary, measured to ensure that the intended purpose is being met. Selected methods are used to verify the ability of the processes to attain planned results and for the instigation of corrective and preventative actions, as necessary. The frequency, extent and type of measuring and monitoring processes is established and applied according to the impact, which the product has on the QMS Measuring and monitoring of the product The characteristics of the products are monitored and measured by the organization throughout the process, by authorized personnel who to ensure that the finished products or service meets specifications and that their release is both controlled and that appropriate records are maintained. 8.3 Control of nonconformity Documented procedures are in place to identify and isolate non-conforming products or services, where this is practicable Before the corrected or accepted non-conforming product is returned to the process, then it is re-checked. In the event of non-conforming product or service reaching the customer, appropriate corrective action is taken to advise the customer and negotiate the return and/or replacement of the product or service as necessary. The details of the non conformities, subsequent corrective and preventative actions taken and any concessions taken internally or with the customer are recorded and maintained. Manual revision 2 / Page revision 9 April 23, 2013 Page 20 of 23

21 8.4 Analysis of data Data referring to service quality problems is collected and analysed. Where identified changes to the QMS offer improvements, then these changes are introduced and monitored to verify the improvements. Areas for attention are:- Customer complaints, Meeting the customers needs, Product & service characteristics Supplier performance. 8.5 Improvements The QMS is managed in a manner to offer continual improvement having regard to statements in its quality policy, quality objectives, audit results, data analysis, corrective and preventive action and management review Appropriate actions are taken to identify the causes of the non conformities, to rectify the initial problems (corrective action) and to prevent their recurrence (preventative action see below) and the procedures are documented. Corrective and preventative actions are monitored to ensure that they are effective G&R Labs identifies preventative actions to prevent the recurrence of nonconformities on a long term basis and to offer potential improvements for the QMS. The results of such actions are recorded and reviewed for effectiveness. Manual revision 2 / Page revision 9 April 23, 2013 Page 21 of 23

22 Cross Reference ISO9001:2008 and Quality Management System Clause No Requirement Quality System Document Quality Manual Quality Manual Control of Documents Procedure PRM Control of Quality Records Procedure PRM Management Commitment Quality Manual 5.2 Customer Focus Quality Manual & Procedure PRM Quality Policy Quality Manual Quality Objectives Quality Manual Management System Planning Quality Manual Responsibility and Authority Quality Manual Management Representative Quality Manual Internal Communication Quality Manual Management Review. General Procedure PRM Management Review. Review input Management Review. Review output 6.1 Provision of Resources Procedure PRM Human Resources. General Competence, Awareness and Training. 6.3 Infrastructure 6.4 Work Environment 7.1 Planning of Product Realization Procedure PRM 06 Process Determination of Requirements Related to the Procedure PRM 04 Product Review of Requirements Related to the Product Customer Communication Design and Development Planning Procedure PRM Design and Development Inputs Design and Development Outputs Design and Development Review Design and Development Verification Design and Development Validation Control of Design and Development Changes Manual revision 2 / Page revision 9 April 23, 2013 Page 22 of 23

23 7.4.1 Purchasing Process Procedure PRM Purchasing Information Verification of Purchased Product Procedure PRM Control of Production and Service Procedure PRM 06 Provision Validation of Processes for Procedure PRM 06 Production and Service Provision Identification and Traceability Procedure PRM Customer Property Procedure PRM Preservation of Product Procedure PRM Control of Measuring and Monitoring Procedure PRM 08 Equipment 8.1 General Procedure PRM Customer Satisfaction Procedure PRM Internal Audit Procedure PRM Monitoring and Measurement of Procedure PRM 12 Processes Monitoring and Measurement of Product Procedure PRM Control of Non-conforming Product Procedure PRM Analysis of Data Procedure PRM Continual Improvement Procedure PRM Corrective Action Procedure PRM Preventive Action Procedure PRM 11 Manual revision 2 / Page revision 9 April 23, 2013 Page 23 of 23

ISO 9001:2000 Gap Analysis Checklist

ISO 9001:2000 Gap Analysis Checklist ISO 9001:2000 Gap Analysis Checklist Type: Assessor: ISO 9001 REQUIREMENTS STATUS ACTION/COMMENTS 4 Quality Management System 4.1 General Requirements Processes needed for the quality management system

More information

QUALITY MANAGEMENT SYSTEM REQUIREMENTS General Requirements. Documentation Requirements. General. Quality Manual. Control of Documents

QUALITY MANAGEMENT SYSTEM REQUIREMENTS General Requirements. Documentation Requirements. General. Quality Manual. Control of Documents Chapter j 38 Self Assessment 729 QUALITY MANAGEMENT SYSTEM REQUIREMENTS General Requirements 1. Establishing and implementing a documented quality management system 2. Implementing a documented quality

More information

ISO 9001:2000 AUDIT CHECKLIST

ISO 9001:2000 AUDIT CHECKLIST ISO 9001:2000 AUDIT CHECKLIST No. Question Proc. Ref. Comments 4 Quality Management System 4.1 General Requirements 1 Has the organization established, documented, implemented and maintained a quality

More information

ISO 9001:2008 Audit Checklist

ISO 9001:2008 Audit Checklist g GE Power & Water ISO 9001:2008 Audit Checklist Organization Auditor Date Page 1 Std. 4.1 General s a. Are processes identified b. Sequence & interaction of processes determined? c. Criteria for operation

More information

ISO 9001:2008 Requirements Summary

ISO 9001:2008 Requirements Summary ISO 9001:2008 Requirements Summary In Plain English Created by Larry Whittington RABQSA Lead QMS Auditor (2406) IRCA Lead QMS Auditor (A6472) ASQ Senior Member Whittington & Associates, LLC Distributed

More information

CCD MARINE LTD QUALITY MANUAL PROCEDURE Q0.000. Date: Title. Revision: QUALITY MANUAL PROCEDURE Q0.000. 29 September 2014

CCD MARINE LTD QUALITY MANUAL PROCEDURE Q0.000. Date: Title. Revision: QUALITY MANUAL PROCEDURE Q0.000. 29 September 2014 Title: Quality Manual Uncontrolled if Hardcopy CCD MARINE LTD th Date: 29 September 2014 Doc Ref: Q0.000 Issued By: Sarah Leighton Rev No: 2 Title Revision: Date: QUALITY MANUAL PROCEDURE Q0.000 2 29 September

More information

QUALITY MANUAL 3 KENDRICK ROAD WAREHAM, MA 02571 508-295-9591 FAX 508-295-6752

QUALITY MANUAL 3 KENDRICK ROAD WAREHAM, MA 02571 508-295-9591 FAX 508-295-6752 QUALITY MANUAL 3 KENDRICK ROAD WAREHAM, MA 02571 508-295-9591 FAX 508-295-6752 Section 1. REVISION STATUS Revision 01 Initial Issue 02/13/95 Revision 02 ECO No.Q-0032 05/07/96 Revision 03 ECO No.97171

More information

Quality Manual. UK Wide Security Solutions Ltd. 1 QM-001 Quality Manual Issue 1. January 1, 2011

Quality Manual. UK Wide Security Solutions Ltd. 1 QM-001 Quality Manual Issue 1. January 1, 2011 Quality Manual 1 QM-001 Quality Manual Issue 1 January 1, 2011 This document is uncontrolled when printed. Please verify with Quality Management Representative 16 Dukes Close, West Way, Walworth Industrial

More information

ISO 9001 (2000) QUALITY MANAGEMENT SYSTEM ASSESSMENT REPORT SUPPLIER/ SUBCONTRACTOR

ISO 9001 (2000) QUALITY MANAGEMENT SYSTEM ASSESSMENT REPORT SUPPLIER/ SUBCONTRACTOR Page 1 of 20 ISO 9001 (2000) QUALITY MANAGEMENT SYSTEM ASSESSMENT REPORT SUPPLIER/ SUBCONTRACTOR SUPPLIER/ SUBCONTRACTOR NAME: ADDRESS: CITY AND STATE: ZIP CODE: SUPPLIER/MANUFACTURER NO PHONE: DIVISION:

More information

CENTRIS CONSULTING. Quality Control Manual

CENTRIS CONSULTING. Quality Control Manual CENTRIS CONSULTING Quality Control Manual ISO 9001:2008 Introduction Centris Consulting developed and implemented a Quality Management System in order to document the company s best business practices,

More information

QUALITY MANAGEMENT SYSTEM Corporate

QUALITY MANAGEMENT SYSTEM Corporate Page 1 of 12 4 Quality Management System 4.1 General Requirements The Peerless Pump Quality Management System shall include: Documented statements of a quality policy and of quality objectives; A quality

More information

ISO 9001:2008 Quality Management System Requirements (Third Revision)

ISO 9001:2008 Quality Management System Requirements (Third Revision) ISO 9001:2008 Quality Management System Requirements (Third Revision) Contents Page 1 Scope 1 1.1 General. 1 1.2 Application.. 1 2 Normative references.. 1 3 Terms and definitions. 1 4 Quality management

More information

ISO 9001 : 2008 QUALITY MANAGEMENT SYSTEM AUDIT CHECK LIST INTRODUCTION

ISO 9001 : 2008 QUALITY MANAGEMENT SYSTEM AUDIT CHECK LIST INTRODUCTION INTRODUCTION What auditors should look for: the items listed in these headings that the ISO requirement is met that the requirement is met in the manner described in the organization's documentation Page

More information

QUALITY MANUAL ISO 9001. Quality Management System

QUALITY MANUAL ISO 9001. Quality Management System Page 1 of 20 QUALITY MANUAL ISO 9001 Quality Management System Printed copies are not controlled unless marked "CONTROLLED". Upon receipt of this document, discard all previous copies. Page 2 of 20 Approval

More information

Quality Manual Rev. P

Quality Manual Rev. P Contents Page 1. Organization Chart 4 2. Quality Organization 4 3. Authority and Responsibility 4 4. Quality Management System 5 4.1 General Requirements 4.2 Documentation Requirements 4.2.1 General 4.2.2

More information

FINE LOGISTICS. Quality Manual. Document No.: 20008. Revision: A

FINE LOGISTICS. Quality Manual. Document No.: 20008. Revision: A FINE LOGISTICS Quality Manual Document No.: 20008 Revision: A 20008 Rev. A FINE LOGISTICS, Quality Manual Page 1 of 24 Quality Manual: Table of contents Number Section Page 1. GENERAL 3 1.1 Index and revision

More information

ISO 9001 Quality Systems Manual

ISO 9001 Quality Systems Manual ISO 9001 Quality Systems Manual Revision: D Issue Date: March 10, 2004 Introduction Micro Memory Bank, Inc. developed and implemented a Quality Management System in order to document the company s best

More information

Micro Plastics, Inc. Quality Manual

Micro Plastics, Inc. Quality Manual ISO 9001:2008 11 Industry Lane Flippin, Arkansas 72634 QM-001-2008-F Page 2 of 39 Introduction Micro Plastics, Inc. developed and implemented a Quality Management System in order to document the company

More information

Row Manufacturing Inc. Quality Manual ISO 9001:2008

Row Manufacturing Inc. Quality Manual ISO 9001:2008 Row Manufacturing Inc. Quality Manual ISO 9001:2008 Row Manufacturing 210 Durham Drive Athens, Alabama 35611 Phone:256.232.4151 Fax:256.232.4133 Page 2 of 33 This Page intentionally left Blank Page 3 of

More information

Luminus Devices, Inc Quality Management Systems Manual ISO 9001:2008

Luminus Devices, Inc Quality Management Systems Manual ISO 9001:2008 Luminus Devices, Inc Quality Management Systems Manual ISO 9001:2008 This document belongs to Luminus Devices, Inc. It cannot be reproduced without authorized authority. Area: Quality System Document Page

More information

ISO-9001:2000 Quality Management Systems

ISO-9001:2000 Quality Management Systems ISO-9001:2000 Quality Management Systems REQUIREMENTS 10/10/2003 ISO-9001:2000 Requirements 1 Process Based Approach C U S MANAGEMENT RESPONSIBILITY RESOURCE MANAGEMENT C U S T O M Requirements PRODUCT

More information

Company Quality Manual Document No. QM Rev 0. 0 John Rickey Initial Release. Controlled Copy Stamp. authorized signature

Company Quality Manual Document No. QM Rev 0. 0 John Rickey Initial Release. Controlled Copy Stamp. authorized signature Far West Technology, Inc. ISO 9001 Quality Manual Document No.: QM Revision: 0 Issue Date: 27 August 1997 Approval Signatures President/CEO Executive Vice President Vice President/CFO Change Record Rev

More information

Rev: Issue 4 Rev 4 Quality Manual AOP0101 Date: 10/07/13. Quality Manual. CBT Technology, Inc. 358 North Street Randolph, MA 02368

Rev: Issue 4 Rev 4 Quality Manual AOP0101 Date: 10/07/13. Quality Manual. CBT Technology, Inc. 358 North Street Randolph, MA 02368 Quality Manual CBT Technology, Inc. 358 North Street Randolph, MA 02368 Issue 4 Revision 4 Note: updates are in italics Page 1 of 18 1.0 Scope and Exclusions Scope This Quality Manual contains policies

More information

Eagle Machining, Inc. Quality Management System

Eagle Machining, Inc. Quality Management System Eagle Machining, Inc. Quality Management System 1 of 10310 Antoine Drive Bldg D, Houston, Texas 77086 BUSINESS OPERATING MANUAL (QUALITY MANUAL) Revision Date: 08/01/2014 Approved By: Joseph Vu Date: 08/01/2014

More information

The President of Inductors Inc. is the senior executive responsible for operations.

The President of Inductors Inc. is the senior executive responsible for operations. Title: Quality Management System Manual Page: 1 of 20 INTRODUCTION Inductors Inc., founded in 1991, specializes in the distribution of inductive components, including but not limited to standard and custom

More information

Uncontrolled Document

Uncontrolled Document SOUTHWEST RESEARCH INSTITUTE QUALITY SYSTEM MANUAL July 2015 Revision 5 Quality System Manual Page iii TABLE OF CONTENTS 1.0 PURPOSE... 1 2.0 SCOPE... 1 3.0 TERMS AND DEFINITIONS... 2 4.0 QUALITY MANAGEMENT

More information

ED FAGAN INC. QUALITY SYSTEM MANUAL

ED FAGAN INC. QUALITY SYSTEM MANUAL ED FAGAN INC. QUALITY SYSTEM MANUAL APPROVED BY: Ed Fagan President ED FAGAN INC. January 13, 2010 TABLE OF CONTENTS 1. PURPOSE AND SCOPE 2 2. PRODUCTS, SERVICES AND CAPABILITIES 2 3. REVISION HISTORY

More information

DNV GL Assessment Checklist ISO 9001:2015

DNV GL Assessment Checklist ISO 9001:2015 DNV GL Assessment Checklist ISO 9001:2015 Rev 0 - December 2015 4 Context of the Organization No. Question Proc. Ref. Comments 4.1 Understanding the Organization and its context 1 Has the organization

More information

Control No: QQM-02 Title: Quality Management Systems Manual Revision 10 07/08/2010 ISO 9001:2008 Page: 1 of 22

Control No: QQM-02 Title: Quality Management Systems Manual Revision 10 07/08/2010 ISO 9001:2008 Page: 1 of 22 ISO 9001:2008 Page: 1 of 22 Central Technologies has developed a Quality Management System, and the associated procedures and work instructions, to be compliant to ISO 9001:2008. Utilizing this Quality

More information

FMC Technologies Measurement Solutions Inc.

FMC Technologies Measurement Solutions Inc. Table of Contents 1 Revision History... 4 2 Company... 5 2.1 Introduction... 5 2.2 Quality Policy... 6 2.3 Quality Organization... 6 2.4 Company Processes... 7 3 Scope and Exclusions... 8 3.1 Scope...

More information

This Business Management System Manual is based on ISO 9001:2008 requirements

This Business Management System Manual is based on ISO 9001:2008 requirements Page 1 of 19 (Formerly: Quality Management System Manual) When the ISO 9001:2008 standard is identifying the Quality Manual or Quality Management System, Turbonetics is representing this requirement with

More information

Cartel Electronics. AS 9100 Quality Systems Manual

Cartel Electronics. AS 9100 Quality Systems Manual Cartel Electronics AS 9100 Quality Systems Manual 1900 C Petra Lane Placentia, California 92870 Introduction Cartel Electronics, as a global supplier to the aviation, space, and space industries, has developed

More information

Quality Management System Manual

Quality Management System Manual Quality Management System Manual Assurance ISO / AS Manual Quality Management System EXCEEDING ALL EXPECTATIONS Since our inception in 1965, Swiss-Tech has supplied the medical, aerospace, hydraulic, electronic

More information

QUALITY ASSURANCE MANUAL JPM OF MISSISSIPPI, INC.

QUALITY ASSURANCE MANUAL JPM OF MISSISSIPPI, INC. QUALITY ASSURANCE MANUAL JPM OF MISSISSIPPI, INC. Hattiesburg, MS Revision E 01/19/11 Revised to ISO 9001:2008 on July 9, 2009 JPM OF MISSISSIPPI, INC. MANAGEMENT QUALITY POLICY It is the goal of JPM of

More information

Quality Management System General

Quality Management System General Audit Date: Quality Management System General Requirement: 4.1 and 4.2.2-QMS General Verify Scope Comments/Evidence/Findings: Verify the Exclusions is applicable and justified How are the processes in

More information

The Prophotonix (UK) Ltd Quality manual

The Prophotonix (UK) Ltd Quality manual The Prophotonix (UK) Ltd Quality manual Date: March 2014 Revision: D Sparrow lane, Hatfield Broad Oak, Herts, UK, CM22 7BA Tel: +44 (0)1279 717170 Fax: +44 (0)1279 717171 e-mail: info@prophotonix.com Page

More information

Vigilant Security Services UK Ltd Quality Manual

Vigilant Security Services UK Ltd Quality Manual Quality Manual Date: 11 th March, 2014 Issue: 5 Review Date: 10 th March 2015 VSS-COM-PRO-001 SCOPE This Quality Manual specifies the requirements for the Quality Management System of Vigilant Security

More information

Revision Date Author Description of change. 10 07Jun13 Mark Benton Removed Admin. Manager from approval

Revision Date Author Description of change. 10 07Jun13 Mark Benton Removed Admin. Manager from approval Page 2 of 15 Document Revision History Revision Date Author Description of change 10 07Jun13 Mark Benton Removed Admin. Manager from approval 12Feb13 Mark Benton 08 01Oct12 Mark Benton 07 8/30/2012 Refer

More information

Forth Engineering (Cumbria) Limited QUALITY MANUAL. Quality Manual Issue 4 Updated April 2012. Authorised by: Managing Director.

Forth Engineering (Cumbria) Limited QUALITY MANUAL. Quality Manual Issue 4 Updated April 2012. Authorised by: Managing Director. Quality Manual Issue 4 Forth Engineering (Cumbria) Limited QUALITY MANUAL Copy Number: 1 The information contained in this Manual is the property of Forth Engineering (Cumbria) Limited and must not be

More information

Quality Manual Printed copy valid for 24 hours from time of printing unless stamped CONTROLLED COPY in red. Page

Quality Manual Printed copy valid for 24 hours from time of printing unless stamped CONTROLLED COPY in red. Page Quality Manual Page 1 of 20 Change Log Document Revision Date Description of Change 15/04/09 Initial Release Page 2 of 20 1.0 Scope and Exclusions Scope This Quality Manual contains policies that have

More information

QUALITY MANUAL ISO 9001:2015

QUALITY MANUAL ISO 9001:2015 Page 1 of 22 QUALITY MANUAL ISO 9001:2015 Quality Management System Page 1 of 22 Page 2 of 22 Sean Duclos Owner Revision History Date Change Notice Change Description 11/02/2015 1001 Original Release to

More information

Quality Systems Manual

Quality Systems Manual Quality Systems Manual This manual was developed to support ISO 9001 elements Revision Description of Change Author Effective Date 5-28-02 Initial Release Support ISO 9001: 2000 L. Hook 5-28-02 7-01-02

More information

ISO 9001: 2008 Boosting quality to differentiate yourself from the competition. xxxx November 2008

ISO 9001: 2008 Boosting quality to differentiate yourself from the competition. xxxx November 2008 ISO 9001: 2008 Boosting quality to differentiate yourself from the competition xxxx November 2008 ISO 9001 - Periodic Review ISO 9001:2008 Periodic Review ISO 9001, like all standards is subject to periodic

More information

Quality Management System Manual

Quality Management System Manual Quality Management System Manual 10V Gill Street Woburn, MA USA 01801 INTRODUCTION RL CONTROLS, LLC RL Controls, LLC is a privately held company headquartered in Woburn, MA, USA. RLC has more than 80 years

More information

0. 0 TABLE OF CONTENTS

0. 0 TABLE OF CONTENTS QUALITY MANUAL Conforming to ISO 9001:2000 0. 0 TABLE OF CONTENTS Section Description ISO 9001 Clause Page 0 TABLE OF CONTENTS n/a 2 1 PIMA VALVE, INC. DESCRIPTION n/a 3 2 QUALITY MANUAL DESCRIPTION 4.2.2

More information

Disclosure to Promote the Right To Information

Disclosure to Promote the Right To Information इ टरन ट म नक Disclosure to Promote the Right To Information Whereas the Parliament of India has set out to provide a practical regime of right to information for citizens to secure access to information

More information

E- Mail:

E- Mail: Company Registered Number: 5045144 VAT Registration Number: 833 2781 27 Contact Name: Ian Parris Company Address: Units 1-6 The Old Station Higham Bury St Edmunds Suffolk IP28 6NL Tel: 01284 812520 Fax:

More information

Quality Management System Manual

Quality Management System Manual Effective Date: 03/08/2011 Page: 1 of 17 Quality Management System Manual Thomas C. West Eric Weagle Stephen Oliver President ISO Management General Manager Representative Effective Date: 03/08/2011 Page:

More information

ISO 9001:2015 Internal Audit Checklist

ISO 9001:2015 Internal Audit Checklist Page 1 of 14 Client: Date: Client ID: Auditor Audit Report Key - SAT: Satisfactory; OBS: Observation; NC: Nonconformance; N/A: Not Applicable at this time Clause Requirement Comply Auditor Notes / Evidence

More information

Contents. Management Policy Manual SEM USA Page 2 of 12

Contents. Management Policy Manual SEM USA Page 2 of 12 SEM USA Page 2 of 12 Contents 1. The Schneider Electric Motion USA Management Policy... 3 2. PROCESS INTERACTION... 4 3. COMPANY OBJECTIVES:... 5 4. MANAGEMENT SYSTEM... 6 4.1. General Requirements...

More information

Camar Aircraft Products Co. QUALITY MANUAL Revision D

Camar Aircraft Products Co. QUALITY MANUAL Revision D QUALITY MANUAL Revision D Gujll'y Manual Introduction The purpose of this manual is to describe the Quality Assurance Program implemented by Camar Aircraft Products Co. (hereafter referred to as C.A.P.C.)

More information

ISO 9001:2008 QUALITY MANUAL. Revision B

ISO 9001:2008 QUALITY MANUAL. Revision B ISO 9001:2008 QUALITY MANUAL Revision B Because we want you to achieve the highest levels of performance, we connect care Because with leading we want science you to achieve continuously the highest improve,

More information

14620 Henry Road Houston, Texas 77060 PH: 281-447-3980 FX: 281-447-3988. WEB: www.texasinternational.com QUALITY MANUAL

14620 Henry Road Houston, Texas 77060 PH: 281-447-3980 FX: 281-447-3988. WEB: www.texasinternational.com QUALITY MANUAL 14620 Henry Road Houston, Texas 77060 PH: 281-447-3980 FX: 281-447-3988 WEB: www.texasinternational.com QUALITY MANUAL ISO 9001:2008 API Spec Q1, 9th Edition API Spec 8C 5 Th Edition MANUAL NUMBER: Electronic

More information

Internal Quality Management System Audit Checklist (ISO9001:2015) Q# ISO 9001:2015 Clause Audit Question Audit Evidence 4 Context of the Organization

Internal Quality Management System Audit Checklist (ISO9001:2015) Q# ISO 9001:2015 Clause Audit Question Audit Evidence 4 Context of the Organization Internal Quality Management System Audit Checklist (ISO9001:2015) Q# ISO 9001:2015 Clause Audit Question Audit Evidence 4 Context of the Organization 4.1 Understanding the organization and its context

More information

Surgi Manufacturing Quality Manual

Surgi Manufacturing Quality Manual Surgi Manufacturing Page 1 of 18 Approvals: QA: Eng. Mgt. : A Date: 18Aug98 1. Introduction... 4 1.1 Scope... 4 1.2 Purpose... 4 1.3 Authority... 4 1.4 Issue of the Manual... 4 1.5 Amendments... 4 1.6

More information

Quality Management System Manual

Quality Management System Manual Quality Management System Manual This manual has been reviewed and approved for use by: Jack Zazulak President, Aurora Machine Limited March 07, 2011 Date - Copyright Notice - This document is the exclusive

More information

Quality Management System

Quality Management System LH Sleightholme Ltd, Westfield Works, Helperthorpe, Malton, North Yorkshire YO17 8TQ Quality Management System MANUAL ISO 9001:2008 This Quality Management System Manual has been issued on the authority

More information

AEROSPACE STANDARD. Quality Management Systems - Requirements for Aviation, Space and Defense Organizations RATIONALE

AEROSPACE STANDARD. Quality Management Systems - Requirements for Aviation, Space and Defense Organizations RATIONALE AEROSPACE STANDARD AS9100C Issued 1999-11 Revised 2009-01 Superseding AS9100B Quality Management Systems - Requirements for Aviation, Space and Defense Organizations RATIONALE This standard has been revised

More information

UNCONTROLLED COPY FOR REFERENCE ONLY

UNCONTROLLED COPY FOR REFERENCE ONLY CLOVER MACHINE AND MFG. 800 MATHEW ST. #101 SANTA CLARA, CA 95050 727-3380 727-7015 fax REVISION: DATE: PAGE 1 OF 45 QUALITY POLICY MANUAL DISTRIBUTION LIST: President Purchasing Manager Vice President

More information

ONTIC UK SUPPLIER QUALITY SURVEY

ONTIC UK SUPPLIER QUALITY SURVEY MAIL-IN / ONSITE This report is intended to furnish data relative to the Suppliers capability to control the quality of supplies and services furnished to Ontic UK. Please complete this Survey and return

More information

ALL PRODUCTS MFG & SUPPLY

ALL PRODUCTS MFG & SUPPLY ALL PRODUCTS MFG & SUPPLY 618 ANDERSON DRIVE ROMEOVILLE, IL 60446 PHONE: 877-255-8700 FAX: 877-255-8701 WWW. APGASKET.COM QUALITY MANAGEMENT SYSTEM MANUAL DATE: 11/20/12 REVISION 9.1 UNCONTROLLED COPY

More information

ISO 9001:2008 STANDARD OPERATING PROCEDURES MANUAL

ISO 9001:2008 STANDARD OPERATING PROCEDURES MANUAL 8200 Brownleigh Drive Raleigh, NC 27617-7423 Phone: (919) 510-9696 Fax: (919) 510-9668 ISO 9001:2008 STANDARD OPERATING PROCEDURES MANUAL ALLIANCE OF PROFESSIONALS & CONSULTANTS, INC. - 1 - Table of Contents

More information

CORPORATE QUALITY MANUAL

CORPORATE QUALITY MANUAL Corporate Quality Manual Preface The following Corporate Quality Manual is written within the framework of ISO 9001:2008 Quality System by the employees of CyberOptics. CyberOptics recognizes the importance

More information

BLOOM AND WAKE (ELECTRICAL CONTRACTORS) LIMITED QUALITY ASSURANCE MANUAL

BLOOM AND WAKE (ELECTRICAL CONTRACTORS) LIMITED QUALITY ASSURANCE MANUAL 130 Wisbech Road Outwell Wisbech Cambridgeshire PE14 8PF Tel: (01945) 772578 Fax: (01945) 773135 Copyright 2003. This Manual and the information contained herein are the property Bloom & Wake (Electrical

More information

QUALITY OPERATING PROCEDURE QOP-00-02 QUALITY ASSURANCE SYSTEM MANUAL

QUALITY OPERATING PROCEDURE QOP-00-02 QUALITY ASSURANCE SYSTEM MANUAL PAGE 1 OF 40 QUALITY Note: The revision level of this document and any referenced documents must be verified for latest issue before use QOP-00-02 TITLE QUALITY ASSURANCE SYSTEM MANUAL APPROVALS DATE REVISIONS

More information

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL QUALITY MANAGEMENT SYSTEM (QMS) MANUAL This document and the data contained herein are the property of ISOLINK, and shall not, without prior written permission, be reproduced or used for any unintended

More information

VERTECHS ENTERPRISES, INC.

VERTECHS ENTERPRISES, INC. Page 1 of 32 VERTECHS ENTERPRISES, INC. Dba LUCHNER TOOL ENGINEERING 788 Greenfield Drive El Cajon, CA 92021 Ph No. 1-858-578-3900. Fax No. 1-858-578-2910 Reviewed and Approved By: Geosef (Joey) Straza

More information

QUALITY MANAGEMENT SYSTEM (QMS) ASSESSMENT CHECKLIST

QUALITY MANAGEMENT SYSTEM (QMS) ASSESSMENT CHECKLIST 1. QUALITY MANAGEMENT SYSTEM QUALITY MANAGEMENT SYSTEM (QMS) ASSESSMENT CHECKLIST 1.1 Quality Management System General 1.1.1 Is objective evidence available to demonstrate that the MDSAP site has defined,

More information

Rockwell Automation Quality Management System

Rockwell Automation Quality Management System Rockwell Automation Quality Management System Our Quality Policy Rockwell Automation is committed to a global quality system focused on customer solutions. We achieve this through superior products and

More information

QA Procedure Page 1 Appendix A

QA Procedure Page 1 Appendix A *Changes from the previous QASE noted by "yellow" highlight of block Evaluation Summary Company: Prepared By: Section Element Manual Audit OK Objective Evidence 2.1 Objective of Quality Assurance Program

More information

Specialties Manufacturing. Talladega Castings & Machine Co., Inc. ISO 9001:2008. Quality Manual

Specialties Manufacturing. Talladega Castings & Machine Co., Inc. ISO 9001:2008. Quality Manual Specialties Manufacturing Talladega Castings & Machine Co., Inc. ISO 9001:2008 This document is the property of TMS and may not be reproduced, wholly, or in part, without the express consent of TMS. Rev.

More information

Quality Management System Requirements for the Suppliers Of Arçelik A.Ş.

Quality Management System Requirements for the Suppliers Of Arçelik A.Ş. Quality Management System Requirements for the Suppliers Of Arçelik A.Ş. Rev : 0.1 Date of issue : September 2005-1/23- -2/23- 0. INTRODUCTION... 5 0.1. GENERAL... 5 1. SCOPE... 5 1.1. GENERAL... 5 1.2.

More information

QUALITY MANAGEMENT SYSTEM MANUAL

QUALITY MANAGEMENT SYSTEM MANUAL The online version of this document is controlled. Therefore, all printed versions of this document are unofficial copies. QUALITY MANAGEMENT SYSTEM MANUAL 6901 Charles Street Towson, Maryland 21204 Manual

More information

QUALITY MANUAL REVISION RECORD

QUALITY MANUAL REVISION RECORD Page 2 of 31 REVISION RECORD Date Rev Description Jun 18, 2007 N/C Original Issue Sep 16, 2009 A Update to ISO 9001:2008 Standard. Feb 04, 2010 B Revised exclusions, removed (Except 7.3.7 from the exclusion

More information

ISO/IEC 17025 QUALITY MANUAL

ISO/IEC 17025 QUALITY MANUAL 1800 NW 169 th Pl, Beaverton, OR 97006 Revision F Date: 9/18/06 PAGE 1 OF 18 TABLE OF CONTENTS Quality Manual Section Applicable ISO/IEC 17025:2005 clause(s) Page Quality Policy 4.2.2 3 Introduction 4

More information

RELIABLE TOOL AND MACHINE INC. / RELIABLE MACHINE & ANODIZE. Quality Manual

RELIABLE TOOL AND MACHINE INC. / RELIABLE MACHINE & ANODIZE. Quality Manual RELIABLE TOOL AND MACHINE INC. / RELIABLE MACHINE & ANODIZE Quality Manual AS9100 & ISO9001: 2000 NTI/QM/001 CONTENTS Clauses of the standard Pg. # 1. Scope 4 1.1 General 4 1.2 Permissible exclusions 4

More information

AS9100 Quality Manual

AS9100 Quality Manual Origination Date: August 14, 2009 Document Identifier: Quality Manual Revision Date: 8/5/2015 Revision Level: Q AS 9100 UNCONTROLLED IF PRINTED Page 1 of 17 1 Scope Advanced Companies (Advanced) has established

More information

INTEGRATED MANAGEMENT SYSTEM MANUAL IMS. Based on ISO 9001:2008 and ISO 14001:2004 Standards

INTEGRATED MANAGEMENT SYSTEM MANUAL IMS. Based on ISO 9001:2008 and ISO 14001:2004 Standards INTEGRATED MANAGEMENT SYSTEM MANUAL IMS Based on ISO 9001:2008 and ISO 14001:2004 Standards Approved by Robert Melani Issue Date 30 December 2009 Issued To Management Representative Controlled Y N Copy

More information

NORTH AMERICA OPERATIONS. (Fairmont and Montreal Facilities) QUALITY MANUAL. Prepared to comply with the requirements of ISO 9001:2008

NORTH AMERICA OPERATIONS. (Fairmont and Montreal Facilities) QUALITY MANUAL. Prepared to comply with the requirements of ISO 9001:2008 WEIGH-TRONIX CANADA ULC NORTH AMERICA OPERATIONS (Fairmont and Montreal Facilities) QUALITY MANUAL Prepared to comply with the requirements of ISO 9001:2008 Meets or exceeds the requirements for design,

More information

a) To achieve an effective Quality Assurance System complying with International Standard ISO9001 (Quality Systems).

a) To achieve an effective Quality Assurance System complying with International Standard ISO9001 (Quality Systems). FAT MEDIA QUALITY ASSURANCE STATEMENT NOTE 1: This is a CONTROLLED Document as are all quality system files on this server. Any documents appearing in paper form are not controlled and should be checked

More information

Quality Assurance System Manual

Quality Assurance System Manual The online version of this procedure is official. Therefore, all printed versions of this document are unofficial copies. St. Louis Public Schools Quality Assurance System Manual 801 North 11 th Street

More information

Supplier Quality Management System Audit Checklist (ISO 9000:2000, TS 16949:2002)

Supplier Quality Management System Audit Checklist (ISO 9000:2000, TS 16949:2002) Supplier Quality Management System Audit Checklist (ISO 9000:2000, TS 16949:2002) Supplier: Plant/Location: Date: Audit Team: Scope of Audit: Number of C.A.R. s: Corrective Action Due: Potential suppliers

More information

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL Printed QMS Documentation is Uncontrolled Page 1 of 19 QUALITY MANAGEMENT SYSTEM (QMS) MANUAL ISSUE/ REVISION DATE DESCRIPTION ISSUE HISTORY PREPARED/ APPROVED BY 09/04/2014 Initial issue G.Rees 11/04/2014

More information

Quality Manual. 14910 SE Morning Way Suite 102 Clackamas OR 97015

Quality Manual. 14910 SE Morning Way Suite 102 Clackamas OR 97015 Quality Manual 14910 SE Morning Way Suite 102 Clackamas OR 97015 Effective Date: 10/27/08 Schedule QM 01 Revision: 1 Page 1 of 1 This document has been approved for use by... (ISO Representative) at Revision

More information

MP Plumbing & Heating Ltd Quality Policy Manual THE QUALITY POLICY STATEMENT OF:

MP Plumbing & Heating Ltd Quality Policy Manual THE QUALITY POLICY STATEMENT OF: THE QUALITY POLICY STATEMENT OF: MP Plumbing & Heating Ltd Unit 8,The Metro Centre, Bridge Road, Orpington BR5 2BE Telephone: 01689 822188 Fax: 01689 897 733 E-Mail: info@mpplumbingheating.co.uk Web page:

More information

Quality Management System MANUAL. SDIX, LLC Headquarters: 111 Pencader Drive Newark, Delaware 19702

Quality Management System MANUAL. SDIX, LLC Headquarters: 111 Pencader Drive Newark, Delaware 19702 Quality Management System MANUAL SDIX, LLC Headquarters: 111 Pencader Drive Newark, Delaware 19702 Doc. No. G5500 Rev. 9.2 Status : APPROVED Effective: 9/25/2015 Page 2 of 23 Quality Manual Table of Contents

More information

Quality Management System MANUAL. SDIX, LLC Headquarters: 111 Pencader Drive Newark, Delaware 19702

Quality Management System MANUAL. SDIX, LLC Headquarters: 111 Pencader Drive Newark, Delaware 19702 Quality Management System MANUAL SDIX, LLC Headquarters: 111 Pencader Drive Newark, Delaware 19702 Doc. No. G5500 Rev. 9.1 Status : APPROVED Effective: 12/11/2014 Page 2 of 23 Quality Manual Table of Contents

More information

Quality Manual TABLE OF CONTENTS APPROVAL SIGNATURE PAGE 1.1 1 AMENDMENT RECORD 1.2 2 SCOPE 2.0 3 EXCLUSIONS 2.1 3

Quality Manual TABLE OF CONTENTS APPROVAL SIGNATURE PAGE 1.1 1 AMENDMENT RECORD 1.2 2 SCOPE 2.0 3 EXCLUSIONS 2.1 3 TABLE OF CONTENTS DESCRIPTION SECTION PAGE INTRODUCTION 1.0 1 APPROVAL SIGNATURE PAGE 1.1 1 AMENDMENT RECORD 1.2 2 SCOPE 2.0 3 EXCLUSIONS 2.1 3 CORPORATE POLICY 3.0 3 QUALITY MANAGEMENT SYSTEM 4.0 4 GENERAL

More information

SUPPLIER QUALITY MANAGEMENT SYSTEM QUESTIONNAIRE

SUPPLIER QUALITY MANAGEMENT SYSTEM QUESTIONNAIRE Company Name Street Address City, State, Zip code Phone Number Fax Company Website Email Address ORGANIZATION NAME PHONE NUMBER EMAIL ADDRESS President/CEO General Manager Engineering Manager Production

More information

Turbo Resources International Quality Procedure

Turbo Resources International Quality Procedure TURBO RESOURCES INTERNATIONAL QUALITY MANAGEMENT SYSTEM MANUAL APPROVALS: Revision : 46 Page : 1 of 53 TABLE OF CONTENTS INTRODUCTION 3 1. SCOPE 4 1.1 GENERAL 4 1.2 APPLICATION 5 2. NORMATIVE REFERENCE

More information

Technical Manufacturing Corporation (TMC) Quality Manual

Technical Manufacturing Corporation (TMC) Quality Manual Technical Manufacturing Corporation (TMC) Quality Manual 15 Centennial Drive Peabody MA 01960 Revision: 19 Pages: 2 of 15 Date Issued: 03/13/2013 1. Table of Contents 1. TABLE OF CONTENTS... 2 2. ABOUT

More information

Quality Management System Manual ISO9001:2008

Quality Management System Manual ISO9001:2008 Quality Management System Manual ISO9001:2008 Controlled Copy Rev. 3 Page 1 of 21 7/1/13 Table of Contents Company Profile...5 Past...5 Present...5 Mission...5 Vision...5 Locations...6 1 Scope...6 1.1

More information

Quality Manual ALABAMA RESEARCH & DEVELOPMENT. This Quality Manual complies with the Requirements of ISO 9001:2008.

Quality Manual ALABAMA RESEARCH & DEVELOPMENT. This Quality Manual complies with the Requirements of ISO 9001:2008. ALABAMA RESEARCH & DEVELOPMENT This complies with the Requirements of ISO 9001:2008. Prepared By: Phyllis Olsen Release Date: 03/19/09 Quality Policy & Objectives s quality policy is to achieve sustained,

More information

ISO 9001:2015 Overview of the Revised International Standard

ISO 9001:2015 Overview of the Revised International Standard ISO 9001:2015 Overview of the Revised International Standard Introduction This document provides: a summary of the new ISO 9001:2015 structure. an overview of the new and revised ISO 9001:2015 requirements

More information

PUBLICATIONS. Introduction

PUBLICATIONS. Introduction Page: 1 of 10 Introduction 1. The requirements of this document supplement the Factory Production Control requirements given in Table 1 of PN111 by giving the specific requirements for Factory Production

More information

DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation

DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation Digital Internal Use Only DEC STD 017-2 - ISO 9002 - Quality Systems - Model for Quality Assurance in Production and Installation DOCUMENT IDENTIFIER: A-DS-EL00017-02-0000 Rev A, ABSTRACT: This standard

More information

GE Oil & Gas. Quality at. GE Oil & Gas. GE imagination at work QUALITY

GE Oil & Gas. Quality at. GE Oil & Gas. GE imagination at work QUALITY GE Oil & Gas Quality at GE Oil & Gas GE imagination at work QUALITY 2 - Quality at GE Oil & Gas TABLE OF CONTENTS GE Oil & Gas and Quality Visions Our Customer Commitments The Quality Organization and

More information

Quality Management System Policy Manual

Quality Management System Policy Manual Quality Management System Burns Engineering, Inc. 10201 Bren Road East Minnetonka, MN 55343 4. 4.1 General Requirements The Quality Manual consists of the quality system policy documents and the quality

More information