Non-Emergency Medical Transportation Management Services

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1 DIVISION OF ENTERPRISE SERVICES Jim Doyle Governor Karen E. Timberlake Secretary State of Wisconsin Department of Health Services 1 WEST WILSON STREET P.O. BOX 7850 MADISON WI Telephone: FAX: TTY: dhs.wisconsin.gov September 29, 2010 RFP#1690 DHCAA-SM Non-Emergency Medical Transportation Management Services Amendment II * 1) Section 1.4 Definitions: a) For purposes of this RFP the following definition is added to this section: Paratransit: Is a comparable transportation service required by the ADA for individuals with disabilities who are unable to use fixed route transportation systems. The term refers to the complementary Paratransit service, comparable to public fixed route systems, which is required to be provided. Typically, Paratransit is provided in a demand responsive mode. Financial Relationship: 2) Section 2.4 Proposal Organization and Format: a.) The following items will be allowed as attachments and/or appendices to proposals: 1) Orientation Plan 2) Master Service Agreement 3) Initial Disaster Recovery Plan 4) Initial Start up Plan 5) Turn Over Plan 6) Initial Quality Assurance Plan 7) Sample Reports 8) Readiness Review Phase I Note: Attachments and/or appendices listed above will not be considered as a substitute to a response for any part of Section 7.0 Technical Submission Requirements. Wisconsin.gov

2 3) Section SMV Driver and Attendant Standards: a) Section is deleted in its entirety and replaced with the following: All drivers and attendants must be at least twenty-one (21) years of age and have an appropriate and unrestricted (with the exception of corrective lenses) valid U.S. driver's license. 4) Section Common Carriers a) The description under Section is deleted in its entirety and replaced A common carrier service is any transportation service other than ambulance and SMV. Common carrier vehicles are not required to be certified with Wisconsin Medicaid. These vehicles may have permanently installed ramps or lifts but are not required to and are not required to be certified for cot/stretcher transportation. This may include vehicles such as public transportation, volunteer vehicles, and Human Service Vehicles (HSVs). 5) Conflict of Interest a) The description under Section is deleted in its entirety and replaced The Contractor will not refer or subcontract to a transportation service provider with which it has a financial relationship, for purposes of this RFP, Financial Relationship is defined as a direct or indirect ownership interest, investment interest or compensation arrangement between the contractor and a provider. An ownership interest or investment may be through equity, debt or other means. A compensation arrangement is any arrangement involving remuneration between the contractor and provider (or immediate family members), other than the subcontract pursuant to which transportation is procured for purposes of this contract. Unless any of following conditions apply: Transportation is provided in a Metropolitan Statistical Area (MSA) defined rural area and when there is no other qualified provider available; The necessary transportation provided by the Contractor is so specialized that no other qualified provider is available; or The availability of qualified providers other than the Contractor is insufficient to meet the existing need. It is the preference of the Department that the Contractor develop and maintain an adequate transportation provider network throughout the state sufficient to

3 offset any need to contract with providers with which the Contractor has a financial relationship as defined above. The Contractor must negotiate service agreements for the use of any federally or publicly funded paratransit transportation services. The Contractor must negotiate service agreements with SMV providers. The Contractor may negotiate service agreements with other common carrier providers at their discretion. In contrast, service agreements are not required for volunteer drivers. 6) Section a) The description under Section is deleted in its entirety and Vehicle information or number provided the vehicle number can be crossed referenced to the vehicles, Vehicle Identification Number (VIN), License Plate Number and the registered owner. 7) Section Resource Turnover a) The description under Section is deleted in its entirety and replaced The contractor must, at a date determined by the Department, provide all current reference files and all other records as will be required to perform the duties of the contract. This includes, but is not limited to: 8) Section Provider and Driver Reports a) The description under Section is deleted in its entirety and The Contractor shall provide the Department, on hard copy and electronic format, a listing of entities providing transportation services on behalf of the Contractor and a roster of all drivers before the start of operations. Drivers must be listed separately for each transportation provider. The roster shall indicate, at a minimum, the driver's name and driver's license number. The carrier listing and driver roster shall be updated to reflect additions and deletions in carriers and personnel, and delivered to the Department each calendar quarter. This roster is due by the 30th calendar day of the month following the end of the reporting quarter. 9) Vehicle Reports

4 a) The last paragraph under Section is deleted in its entirety and The roster shall be updated to reflect vehicle additions and deletions, and delivered to the Department no later then the 30th calendar day of each month. 10) Appendix B - Deliverables a) The Deliverables Chart in Appendix B is deleted in its entirety and Deliverable Brochures/information packets Data Tracking/utilization Information system test reports Website content related to Wisconsin s nonemergency transportation services # of days due after Contract effective date for review, testing, and/or approval Review by DHS & return to Contractor for revisions Contractor revisions - return to DHS Final version due *Proposers must include a signed copy of this amendment in a proposal response to RFP 1681-DHCAA-BC Signature Date

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