Boston University s Metropolitan College

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1 Boston University s Metropolitan College Judy Marley, Assistant Dean

2 Boston University Founded in 1839 Over 29,000 Students from all 50 States & 143 Countries 4 th Largest Independent University in the US Over 3,400 Distinguished Faculty

3 BU s Metropolitan College Established in 1965 Offers over 850 courses Full or part time evening programs 40 Degree programs Over 3,500 students

4 Message from the Dean Our goal is to challenge you with provocative, demanding, and memorable classes taught by the highest caliber full-time faculty, scholars, and industry practitioners. - Dean Jay Halfond

5 BU Metropolitan College Certificate in Emergency Management and Organizational Continuity Online Graduate Certificate 4 graduate courses, each course equals 4 credits, certificate totals 16 credits Begins March 2005 Offered in a unique format Credential provides business professionals and public employees with the breadth of knowledge to meet the needs of a rapidly growing and demanding industry.

6 BU Metropolitan College Certificate in Emergency Management and Organizational Continuity Certificate Courses THE SOCIAL AND PSYCHOLOGICAL ELEMENTS OF WORKPLACE DISRUPTION (MET MG 611) INTRODUCTION TO ORGANIZATIONAL RISK AND CRISIS MANAGEMENT IN PUBLIC AND PRIVATE ENTERPRISE (MET MG 610) PUBLIC EMERGENCY MANAGEMENT: STRUCTURE, SYSTEMS AND GOALS (MET MG 612) SYSTEM WIDE COMPLIANCE, PLANNING, AND STRATEGY FOR EMERGENCY AND CONTINUITY MANAGEMENT (MET MG 613)

7 BU Metropolitan College Certificate in Emergency Management and Organizational Continuity Students are required to apply and be accepted into the certificate program prior to taking courses. Applicants must submit the following materials: Certificate application packet Official transcript(s) from each college and graduate school attended A current résumé Three letters of recommendation Personal statement discussing motivation for study (approximately 500 words) A nonrefundable $65 application fee (please make check payable to Boston University)

8 BU Metropolitan College Certificate in Emergency Management and Organizational Continuity Inquiries to for this online graduate certificate or contact us by phone at (617) Once you express interest, a Metropolitan College student advisor will contact you to discuss the application process. The certificate program contains the body of knowledge necessary to take the series of examinations leading to the Disaster Recovery Institute International s Associate Business Continuity Professional (ABCP) certification. The application fee is waived for NEDRIX members who submit a partnership voucher with their application materials.

9 Certificate BU Metropolitan in Emergency Management College & Organizational Continuity Spring 2005: March 14 th April 29 th The Social & Psychological Elements of Workplace Disruption Summer 2005: May 9 th June 24 th Introduction to Organizational Risk and Crisis Management in Public and Private Enterprises Summer 2005: June 27 th August 12 th Public Emergency Management: Structure, Systems and Goals Fall 2005: September 6 th October 28th System Wide Compliance, Planning, and Strategy for Emergency and Continuity Management Matriculation is required for all students, including those who do not intend to complete the certificate.

10 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Spring 2005: March 14 th April 29 th MET MG 611 The Social & Psychological Elements of Workplace Disruption The course focuses on the human factor aspects of crisis management as they relate to maintaining reasonable business activity while facing continuity disruption and the important areas of proactive versus reactive leadership during crises. In addition, the course will discuss the leadership qualities that are essential during crisis periods. The course will assist the student in understanding that, at times, the human resource elements of the workforce recovery may be even more complicated than the logistical ones. In fact, the best practices for mitigating the impact of crises/disasters on personnel are often not well understood or sufficiently prioritized. Students will learn to appreciate that the reactions and needs of employees may vary and change over time as the organization proceeds through the stages/phases of restoration and how to assess the repercussions of the incident, design programs to assist the workforce to cope, ease stress, and return to productivity. (4 credit hours)

11 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Summer : May 9 th June 24 th MET MG 610 Introduction to Organizational Risk and Crisis Management in Public and Private Enterprises This overview course examines the management issues involved with assessing the security and risk environments in both the private and public sectors, in order to assure continuous system wide operations. The course studies the elements of risk assessment and operational continuity using the project management framework of planning, organizing, and control. Students are exposed to the role of the firm in crisis response and management as well as the terms, systems, and interactions necessary to assure continuous operations. Topics include: the role and need for comprehensive assurance strategy and planning; the security aspects of the firm; an overview of the system wide structure, as well as the organizations within that structure, designed to plan for and respond to local or national crisis; the social and emotional impact on the workforce as well as its effect on productivity; and the organizational infrastructure relating to national, regional, and international compliance. (4 credit hours)

12 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Summer : June 27 th August 12 th MET MG 612 Public Emergency Management: Structure, Systems and Goals This course examines emergency management from national, state, local and family perspectives of prevention, preparedness, response, and recovery. The course encompasses knowledge of the specific agencies, organizations, and individual behaviors in emergency management as well as the interlinking partnerships between/among these groups. Areas of discussion include: responsibilities at federal, state, community, and individual levels; guidelines and procedures for operations and compliance such as the National Response Plan; Incident Command Systems (ICS); exercises; plan development, command, and control; communication; partnership development and maintenance; leadership; and numerous other elements related to effective emergency management. The unique and critical roles of private and public partnerships are reviewed and particular attention is paid to the interplay and interdependency among national, state, community, business (public and private), and the individual. (4 credit hours)

13 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Fall 2005: September 6th - October 28th MET MG 613 System Wide Compliance, Planning, and Strategy for Emergency and Continuity Management Students are exposed to the important issues relating to corporate and organizational security and risk from both the perspective of systems designed to protect against disasters and aspects of emergency preparedness should such systems fail. Security areas of study include information technology, terrorism, and other organizational disruptions. Students study proactive risk assessment though management risk analysis techniques and simulations. Students will be able to design a company or agency global assurance plan, organize the strategy to make the plan operational, and implement control measures to assess the plan s degree of success. The course also provides explanations of legal/regulatory, auditing, and industry specific requirements related to compliance, control, and reporting issues in business risk management. The role of establishing and maintaining standards by local, national, and international agencies is discussed, as is the importance of these agencies in certifying operations. (4 credit hours)

14 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Faculty Members Mark Carroll, MBA Mark Carroll is currently the Director of Global Business Continuity at The Gillette Company headquartered in Boston Ma. In this capacity, he has responsibility for the organization's business continuity program, which includes recovery plans worldwide. Prior to his current position he served as Gillette's Worldwide Director of IT Audit. With over 20 years of Information Technology (IT) and business experience, he has overseen the development and implementation of recovery plans at a host of different organizations.

15 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Faculty Members Gerald Lewis, PhD Gerald Lewis, PhD is a Clinical Psychologist. He was the Chief Psychologist at the Marlboro Hospital, in-patient psychiatric unit from 1977 through In 1985,as Co-Director, he organized Mental Health Affiliates, a group private practice with twelve clinicians and two office locations. In 1986, he founded COMPASS, providing Employee Assistance Programs, management consultation, organizational development and employee training and education. Dr. Lewis is an international consultant/trainer who has addressed both public and private establishments on a wide range of employment, behavioral health and organizational issues. He has authored numerous articles and two books: Critical Incident Stress and Trauma in the Workplace (1994) and Workplace Hostility: Myth & Reality (co-author, In addition, he contributed the chapter, "Violence at Work: Causes and Protection in Workplace Psychopathology: Recognition and Adaptation, edited by Thomas, J. and Hersen, M., His third book, Organizational Crisis Management: The Human Factor is due for release in summer 2005.

16 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Faculty Members David Martineau, MA David Martineau received his BS degree from the University of Maryland and his MA degree from the Catholic University of America in Washington, DC. He served 20 years of active duty in the United States Navy where he was a Personnel Officer, Drug Abuse Education Specialist, Security Manager, Personnel Reliability Program, and Officer in numerous educational and human resource projects and programs. After his military service he worked as manager of a large medical clinic. He is a former selectman of Gill, MA, where he also served on Finance, Personnel, Police and Historical Commissions, and as Emergency Management Director. He is currently Deputy Operations Officer of the Massachusetts Emergency Management Agency working in the State Emergency Operation Center in Framingham, MA. He has also served as the agencies Communication, MIS/IT, and Facilities Supervisor, as well as Project Manager. He has developed graduate courses in Emergency Communications, Public Private Partnerships, and delivered countless presentation on all aspects of Emergency Management at speaking venues. He is a team leader in the National Emergency Management Accreditation Program and has served on lead elements of the Emergency Management Assistance Compact.

17 BU Certificate Metropolitan in Emergency Management Collegeand Organizational Continuity Faculty Members Eric Schmidt, PhD Dr. Eric Schmidt is the lead Senior IT Project Manager for Control Solutions International. He has over 22 years of experience in problem solving, business analysis and project management. Prior to joining Control Solutions, he served as the CTO and Senior VP for EverGreen Data Continuity, developing and delivering business continuity solutions for Hewlett-Packard s internal operations and for customer engagements in the Americas. Eric has over 100 publications, including articles in Contingency Planning & Management, Global Continuity, and e-commerce World magazines. He served as the Chair of the Simulation Committee for NEDRIX, and as a founder or charter member in several non-profit organizations and three start-up companies.

18 BU Metropolitan College Certificate in Emergency Management and Organizational Continuity Admissions Requirements In order to be considered for the Certificate in Emergency Management and Organizational Continuity applicants must demonstrate through their admissions essay that they can handle a rigorous, fast-paced curriculum and can play a unique role in the online classroom discussions. Candidates should emphasize a clear career strategy and explain through their brief admissions essay how this program will fit into their career goals. Students must have the equivalent of a U.S. bachelor's degree to be considered for this program. English proficiency is required and must be demonstrated with a minimum of 560 (220 computer version) on the Test of English as a Foreign Language (TOEFL).

19 BU Metropolitan College Certificate in Emergency Management and Organizational Continuity 4 graduate level courses with an option upon completion of the graduate certificate, to apply these courses to: An online master s degree in management This certificate serves as a foundation for a Boston University Master of Science Degree in Business Continuity and Emergency Management.

20 BU s Metropolitan College Spring 2005 Tuition Courses are $610 per credit = $2,440 per course Certificate program also requires a $200 technology fee per course $40 registration fee per semester is collected Many students take Metropolitan College courses with support from their employers. Please check your employers intranet website for details.

21 Thank you for your interest!