Assignment. AE, BME and ME 410. Engineering Ethics. Paper Requirements. Paper Requirements. Important Dates. Let s talk about. Engineering Ethics

Size: px
Start display at page:

Download "Assignment. AE, BME and ME 410. Engineering Ethics. Paper Requirements. Paper Requirements. Important Dates. Let s talk about. Engineering Ethics"

Transcription

1 AE, BME and ME 410 Engineering Ethics Assignment This semester we will not have a guest lecturer on the topic of engineering ethics. As an ABET requirement, we need to gather quantitative data on your understanding and appreciation of engineering ethics. To gather these data, we will add a paper on the topic of Engineering ethics. Paper Requirements Convince the reader that you have an understanding of the importance of engineering ethics. Typed 500-1,500 words Due October 13, % of your class grade Paper Requirements Due to the number of papers collected we need to follow these guidelines for all papers. Name Class and Section (ex. ME 410 sec 002) Paper Title (ex. Engineering Ethics) Important Dates Activate Hire-a-Vol - Done Resume Critique Scheduled October 16 Mock Interview Scheduled October 16 Job Fair September 25 Job Fair Report October 16 Presentation Proposal October 9 Lifelong Learning Paper October 16 Engineering Ethics Paper October 2 Break into Sections Let s talk about Engineering Ethics 1

2 Many Clear Cases You are working for a company that builds automotive brake parts. You become aware that a batch of calipers your company shipped has bad seals that could lead to catastopic brake failure, you should: Keep quiet and hope there are no failures. Tell your boss and suggest the parts be recalled. Complications The question can become less clear with more details. You determine that the probability of failure is very small. Cost for the recall is huge and might threaten the future company. What if it is your fault that the parts are defective and you feel like your job will be in jeopardy? Ford pinto This car had a less expensive fuel tank design that greatly increased the chance of fire in the car in the event of a rear end collision. Endurance Testing Jet Engine Test Example. Ford knew this existed risk existed what do you do? How did Ford handle it? Was it ethical? Is any risk acceptable? Ethical Examples These are some examples from the CENTER FOR THE STUDY OF ETHICS IN SOCIETY WESTERN MICHIGAN UNIVERSITY Conflict of Interest Paul is employed at Bluestone Ltd. as a manufacturing engineer. He regularly meets with vendors who offer to supply Bluestone with needed services and parts. Paul discovers that one of the vendors, Duncan Mackey, like Paul, is an avid golfer. They begin comparing notes about their favorite golf courses. Paul says he's always wanted to play at the Cherry Orchard Country Club; but since it is a private club, he's never had the opportunity. Duncan says he's been a member there for several years and that he's sure he can arrange a guest visit for Paul. Should Paul accept the invitation? Discuss. Is this legal, moral, etc? 2

3 Conflict of Interest T&D has an internal tool and die department. In the past this department has been used primarily to sharpen and repair the tools that are purchased outside. However, now the head of the department has requested management to allow them to offer a price to produce the tooling internally. This request is approved. Next the department head places a call to the Purchasing Department and asks for the prices obtained from the outside vendors before he submits his quote Discussion Is there anything wrong with the department head making this request? How should Purchasing respond? 1. Send the department the outside quotes and allow a week to produce their own price. 2. Refuse the request as being unethical. 3. Tell the department head that he will receive the outside prices after the job is awarded. 4. Other. Part Failure R&M Machinery had for years provided XYZ with sophisticated equipment. XYZ returned a failed piece of equipment. A meeting was held which included Archie Hunter, a representative from XYZ; Norm Nash, R&M's returned goods area representative, and, Walt Winters, an R&M engineer intimately acquainted with the kind of equipment XYZ had returned. Norm Nash represented R&M's "official position": the piece of equipment is all right. However, during the course of the meeting it becomes apparent to Walt Winters that the problem has to be R&M's. He suspects that the equipment was not properly tested out by R&M, and that it failed because of an internal problem. Should Walt say anything about this in the presence of the customer, or should he wait until after the meeting to discuss this with Norm Nash? R&M Options? Admit to the customer that it is R&M fault and replace the part. Keep quite about the fault and tell the customer that the part will be replaced but not disclose the fault. Bill the customer to the repair to the part. Safe but Ethical? Clarke contracted with USAWAY to supply a product subject to the requirement that all parts are made in the United States. One of Clarke's suppliers failed to note that one of the components has two special bolts that are made only in another country. There is not time to design a new bolt if the terms of the contract are to be met. USAWAY is a major customer, and not meeting the deadline can be expected to have unfortunate consequences for Clarke. 3

4 You realize that the chances of USAWAY discovering the problem on their own is slim as the bolts in question are not visible on the surface of the product. Furthermore, it is highly unlikely that those who work on repairs will notice that the bolts are foreign made. In any case, Clarke is under contract to do the repairs. Meanwhile, it can work on a bolt design so that it will be ready with USA bolts when, and if, replacements are needed. Options 1) Keep quiet and allow the product to go out as is. When the new bolts are ready, ship future parts with the proper bolts. 2) Discuss the problem with his superiors. 3) Other. Vacation Dan Dorset had been looking forward to a trip for weeks. Once he was assigned to help Rancott install its equipment for Boulding, Inc., he arranged his vacation at a nearby ski resort. The installation would be completed on the 12th, and his vacation would begin on the 13th--a full week of skiing with three of his old college buddies. Unfortunately, not all of Rancott's equipment arrived on time. Eight of the ten identical units were installed by mid-morning on the 12th. Dan was informed that it might take as long as two more days for the units to arrive. "Terrific," Dan sighed, "there goes my vacation-- and all the money I put down for the condo." "No problem," replied Boulding engineer, Jerry Taft. Jerry had worked side-by-side with Dan as each of the first eight units was installed. "I can handle this for you. We did the first eight together. It's silly for you to have to hang around and blow your vacation. For years Rancott trusted its clients to follow the carefully stated directions for installation. But several recent accidents were directly traceable to failure to follow proper installation procedures. It was now Rancott's policy to send one of its engineers to supervise all installations. Options Dan was confident that Jerry was as fully capable as he to supervise the installation of the remaining two units. What should Dan do? 1. Decline Jerry's offer and stay until the job is complete. 2. Call Rancott's home office and ask if it is alright to let Jerry take care of the last two units. 3. Accept Jerry's offer, and leave for his vacation. 4. Other. 4

5 Cost/ Quality Control XYZ orders 5000 custom made parts from company ABC. When the order is originally made ABC indicates it will charge $75 per part. This cost is based in part on the cost of materials. After the agreement is completed, but before production of the part begins, an ABC engineer determines that a much less expensive metal alloy that is only slightly inferior can be used. Using the less expensive alloy would cut ABC's costs by $18 a part or $90,000 for the contract. The engineer brings this to the attention of ABC's Bob, who authorized the sales agreement with XYZ. Bob asks, "How would anyone know the difference?" The engineer replies, "Probably no one would unless they were looking for a difference and did a fair amount of testing. In most cases the performance will be virtually the same -- although some parts might not last quite as long." Vernon says, "Great, Christine, you've just made a bundle for ABC. Puzzled, the engineer replies, "But shouldn't you tell XYZ about the change?" "Why?" Vernon asks, "The basic idea is to satisfy the customer with good quality parts, and you've just said we will. So what's the problem? Questions? What is right? 5

Hip Replacement Recall. A Special Report

Hip Replacement Recall. A Special Report Hip Replacement Recall A Special Report What You MUST Know About Metal Toxicity and the Seven Biggest Mistakes that could prevent you from getting the compensation you deserve Your Hip Recall Help Team

More information

Chapter 4 Legal Ethics

Chapter 4 Legal Ethics Chapter 4 Legal Ethics Yes. You read that right legal ethics. Har de har. Go ahead. Get it out of your system. How about this one? Why do scientists prefer using lawyers over lab rats? There are some things

More information

Leasing. Read Your Lease Prior to Signing It

Leasing. Read Your Lease Prior to Signing It Northeast Print Supplies believes an informed buyer is a cost effective buyer. We have dedicated this page to tips on procuring office equipment, leasing programs, service and cost per page programs. This

More information

Financial Aid Calendar

Financial Aid Calendar Financial Aid Calendar Apply Early. Apply Right. There is no need to be intimidated by the prospect of applying for financial aid. Millions of families apply for aid successfully each year. Use this calendar

More information

A free guide for readers of Double Your Business. By Lee Duncan www.double Your Business.com

A free guide for readers of Double Your Business. By Lee Duncan www.double Your Business.com 7 Factors to increase the leads you generate from Pay Per Click advertising with Google Adwords. Exclusively for readers of Double Your Business. A free guide for readers of Double Your Business By Lee

More information

College Planning Timeline

College Planning Timeline College Planning Timeline 9 th Grade - 12 th Grade Planning for Students and Parents Report by Stan Ezekiel, Founder and President: Join us on Facebook Visit our Website 1 Contents (click on the links

More information

CIVIL SERVICE SPORTS COUNCIL (CSSC) QUESTIONS & ANSWERS

CIVIL SERVICE SPORTS COUNCIL (CSSC) QUESTIONS & ANSWERS CIVIL SERVICE SPORTS COUNCIL (CSSC) QUESTIONS & ANSWERS ABOUT THE INCIDENT How did it happen? Related frauds are being investigated by the relevant authorities and criminal proceedings may result so we

More information

Crisis Management Guide

Crisis Management Guide Crisis Management Guide The Crisis Management Guide has been designed to help your company effectively respond to a crisis situation. Crises, large and small can be minimized if a thorough Crisis Management

More information

FOREIGN MATTER MANAGEMENT 36 QUESTION ASSESSMENT

FOREIGN MATTER MANAGEMENT 36 QUESTION ASSESSMENT Name: Employee I.D. or Personal I.D. Number: Company Name: Department: Head of Department: I understand that this 36 question test proves that I know what I am doing and therefore gives me no reason whatsoever

More information

CHAPTER 4 WHISTLE BLOWING

CHAPTER 4 WHISTLE BLOWING CHAPTER 4 WHISTLE BLOWING When an employee discovers unethical, immoral or illegal actions at work, the employee makes a decision about what to do with this information. Whistle blowing is the term used

More information

-and- WITNESS STATEMENT OF JOHN HENRY RHODE-CLAIMS. I, John Henry Rhode-Claims of 25 Whiplash Crescent, Crashtown, Wreckageshire, WC0 0KK will

-and- WITNESS STATEMENT OF JOHN HENRY RHODE-CLAIMS. I, John Henry Rhode-Claims of 25 Whiplash Crescent, Crashtown, Wreckageshire, WC0 0KK will 1. Statement on behalf of: Claimant 2. Statement made by: John Henry Rhode-Claims 3. No of Statement: First 4. Exhibits: 5. Date: 11 th July 2011 IN THE NO CLAIMS COUNTY COURT Claim No: NT3078P BETWEEN

More information

The ethics questions test students on reading comprehension and elementary logic.

The ethics questions test students on reading comprehension and elementary logic. FE Exam Information 18-1 The ethics questions test students on reading comprehension and elementary logic. Assumptions are necessary since exam problems may not give complete information. Answers that

More information

INJURY LAW ALERT WINTER 2006/2007 ISSUE WHAT IS MEDICAL MALPRACTICE?

INJURY LAW ALERT WINTER 2006/2007 ISSUE WHAT IS MEDICAL MALPRACTICE? INJURY LAW ALERT WINTER 2006/2007 ISSUE WHAT IS MEDICAL MALPRACTICE? Medical malpractice is a broad term used to describe a number of different kinds of lawsuits brought against doctors and hospitals.

More information

Settling Your Injury Case...

Settling Your Injury Case... Settling Your Injury Case... Without a Lawyer How to maximize the value of your claim under $10,000 The information provided in this report is for informational purposes only. Shulman DuBois LLC does not

More information

Instructor s Guide Lesson #1 Case Study #1: The Ford Pinto

Instructor s Guide Lesson #1 Case Study #1: The Ford Pinto Instructor s Guide Lesson #1 Case Study #1: The Ford Pinto 1) At the end of the previous class, a) Divide the class into groups containing 3 or 4 students each. b) Pass out assignment sheet shown on p.

More information

Sample Interview Questions

Sample Interview Questions Sample Interview Questions An interview provides the hiring manager a perfect opportunity to identify the applicant best qualified and best suited for the organization. Conducted properly, it is a valuable

More information

WHAT TO DO RIGHT AFTER AN ACCIDENT

WHAT TO DO RIGHT AFTER AN ACCIDENT WHAT TO DO RIGHT AFTER AN ACCIDENT www.gaychackermitten.com 1-800-LAW-4030 INJURED IN AN ACCIDENT? HERE S WHAT YOU NEED TO KNOW NOW Personal injury law, known as tort law, is designed to protect you if

More information

Chapter 13 Bankruptcy Filing Process

Chapter 13 Bankruptcy Filing Process Chapter 13 Bankruptcy Filing Process Let us now turn our discussion to the process of bankruptcy. Although over 1.6 million people file bankruptcy every year, enough to fill every major stadium in the

More information

Interview Question Strategy

Interview Question Strategy Interview Question Strategy Review the following, typical interview questions and think about how you would answer them. Many of them have numerous versions. After your initial review, look at the same

More information

TIME MANAGEMENT FOR PROJECT MANAGERS

TIME MANAGEMENT FOR PROJECT MANAGERS TIME MANAGEMENT FOR PROJECT MANAGERS Effective time management is one of the most difficult chores facing even the most experienced managers. For a manager who manages well-planned repetitive tasks, effective

More information

Chapter 23: Exercises Related to Cash Flow Management

Chapter 23: Exercises Related to Cash Flow Management Management for Engineers, Scientists and Technologists by John V. Chelsom, Andrew C. Payne and Lawrence R. P. Reavill 2005 John Wiley & Sons, Ltd Chapter 23: Exercises Related to Cash Flow Management Introduction

More information

Maximize Software Development ROI With Quality Assurance. Showing the value of the Quality Process

Maximize Software Development ROI With Quality Assurance. Showing the value of the Quality Process Maximize Software Development ROI With Quality Assurance Showing the value of the Quality Process Thibault Dambrine Agenda Software Quality Assurance ROI - Quantifying the Cost of Quality - Justifying

More information

DEPUY HIP REPLACEMENTS: WHAT YOU NEED TO KNOW ABOUT THEM

DEPUY HIP REPLACEMENTS: WHAT YOU NEED TO KNOW ABOUT THEM DEPUY HIP REPLACEMENTS: WHAT YOU NEED TO KNOW ABOUT THEM 1 As people get older, some of their bones actually do get weary and tired. Sometimes, bones and joints need to be replaced by doctors to improve

More information

How Do People Settle Disputes? How a Civil Trial Works in California

How Do People Settle Disputes? How a Civil Trial Works in California Article brought to you by the Administrative Office of the California Courts and California Council for the Social Studies in partnership for Civic Education How Do People Settle Disputes? How a Civil

More information

How the Government Measures Unemployment

How the Government Measures Unemployment What Does the Unemployment Rate Tell Us? (HA) At any one time, millions of Americans may be out of work. For many of them, the experience is devastating. They struggle to pay bills and to put food on the

More information

NO TIME TO TALK! By Samia M. Siha and Douglas N. Hales. Peer reviewed

NO TIME TO TALK! By Samia M. Siha and Douglas N. Hales. Peer reviewed NO TIME TO TALK! By Samia M. Siha and Douglas N. Hales Peer reviewed Samia M. Siha ssiha@coles2.kennesaw.edu is an Associate Professor of Decision Sciences, Kennesaw State University. Douglas. N. Hales

More information

FREEDOM OF INFORMATION REQUEST

FREEDOM OF INFORMATION REQUEST FREEDOM OF INFORMATION REQUEST Request Number: F-2008-05026 Keyword: Road Policing Subject: ROAD TRAFFIC ACCIDENTS INVOLVING PSNI VEHICLES Request: Question 1 - The number of road traffic accidents involving

More information

NAIC Consumer Shopping Tool for Auto Insurance

NAIC Consumer Shopping Tool for Auto Insurance NAIC Consumer Shopping Tool for Auto Insurance Need Auto Insurance? Here is What You Need to Know. Whether you are buying auto insurance for the first time, or shopping to be sure you are getting the best

More information

THE CHARTERED INSURANCE INSTITUTE. Read the instructions on page 3 carefully before answering any questions.

THE CHARTERED INSURANCE INSTITUTE. Read the instructions on page 3 carefully before answering any questions. THE CHARTERED INSURANCE INSTITUTE P94 Diploma in Insurance Unit P94 Motor insurance April 2014 examination Instructions Three hours are allowed for this paper. Do not begin writing until the invigilator

More information

Challenges Facing Today s Business Leaders

Challenges Facing Today s Business Leaders Session Four Challenges Facing Today s Business Leaders Good plans shape good decisions. That s why good planning helps to make elusive dreams come true. Lester R. Bittel Overview: As you begin planning

More information

Car, Truck or Motorcycle Damage in Georgia

Car, Truck or Motorcycle Damage in Georgia Car, Truck or Motorcycle Damage in Georgia How to Start Your Car, Truck or Motorcycle Damage Claim; Your Property Damage Claim We recommend consulting with an attorney before making contact with any insurance

More information

The Collision Repair Success Guide

The Collision Repair Success Guide The Collision Repair Success Guide By Brad Davis As drivers, we all do our best to avoid accidents. So, when the unexpected happens, it can be disorienting frustrating. Thinking things through in advance

More information

Quality Management System

Quality Management System Chapter j 38 Self Assessment 739 Quality Management System 1. Is your system thought of as a set of documents or a set of interacting processes that deliver the organization s objectives? 2. Is your system

More information

How to Find and Buy. The House of Your Dreams

How to Find and Buy. The House of Your Dreams How to Find and Buy The House of Your Dreams Without Hassles, Headaches or Surprises So you want to buy a home Buying a home is probably the most emotionally charged, financially significant investment

More information

Chapter 10: Records, Fingerprints, Photos, DNA. Part 1: Understanding Records

Chapter 10: Records, Fingerprints, Photos, DNA. Part 1: Understanding Records Note: As of October 23, 2015 Questions 5 and 12 of this chapter is still being edited. For updated information, please consult: http://jfcy.org/en/rights/criminal-youth-criminal-justice-act/ Chapter 10:

More information

Engineering Ethics. 1.0 Introduction

Engineering Ethics. 1.0 Introduction Engineering Ethics 1.0 Introduction Ethics is the study of the characteristics of morals, and involves the moral choices made by individuals as they interact with other persons. Engineers need to be aware

More information

LOYOLA UNIVERSITY CHICAGO SCHOOL OF LAW OFFICE OF CAREER SERVICES

LOYOLA UNIVERSITY CHICAGO SCHOOL OF LAW OFFICE OF CAREER SERVICES LOYOLA UNIVERSITY CHICAGO SCHOOL OF LAW OFFICE OF CAREER SERVICES NETWORKING GUIDE These materials are intended for use by the students of Loyola University Chicago School of Law ONLY. No permission is

More information

Disaster Recovery Process

Disaster Recovery Process Disaster Recovery Process Getting Back to Business After Unforeseen Events Review of Potential Disasters Step-by-step Process for Creating Disaster Recovery Protocols System for Resuming Operations After

More information

based on morals. Office Space is a comedy movie about company workers that hate their jobs. It is a workplace

based on morals. Office Space is a comedy movie about company workers that hate their jobs. It is a workplace Morals and ethics pertain to the principles of right and wrong. Moral behavior is behavior that helps people. Ethics provide an essential foundation for business and personal transactions based on morals.

More information

Understanding insurance and risk management A guide for community groups who organise events

Understanding insurance and risk management A guide for community groups who organise events Understanding insurance and risk management A guide for community groups who organise events Introduction 1 This booklet aims to give general advice, assistance and provide further information on insurance

More information

MODERN DRIVING HAZARDS: ROAD RAGE, CELL PHONES & OTHER DANGERS

MODERN DRIVING HAZARDS: ROAD RAGE, CELL PHONES & OTHER DANGERS MODERN DRIVING HAZARDS: ROAD RAGE, CELL PHONES & OTHER DANGERS This easy-to-use Leaders Guide is provided to assist in conducting a successful presentation. Featured are: INTRODUCTION: A brief description

More information

Lowcountry Injury Law

Lowcountry Injury Law Lowcountry Injury Law 1917 Lovejoy Street Post Office Drawer 850 Beaufort, South Carolina 29901 Personal Injury Phone (843) 524-9445 Auto Accidents Fax (843) 524-6981 Workers Comp Lawyer@LowcountryLaw.com

More information

made simple Boat Insurance What s inside:

made simple Boat Insurance What s inside: Boat Insurance made simple What s inside: How to read an Allstate Boatowners Policy Declarations Understanding boatowners insurance Coverages Deductibles Coverage limits What to do in case of an accident

More information

Executive Blueprints ETHICS A GUIDE TO DESIGNING & MANAGING COMPANY. www.executiveblueprints.com Executive Blueprints, Inc 2006 ethics Page 1 of 15

Executive Blueprints ETHICS A GUIDE TO DESIGNING & MANAGING COMPANY. www.executiveblueprints.com Executive Blueprints, Inc 2006 ethics Page 1 of 15 ETHICS A GUIDE TO DESIGNING & MANAGING COMPANY ETHICS ethics Page 1 of 15 INDEX 1. WHO HAS A PUBLIC ETHICS POLICY 2. WHAT IT IS 3. WHEN YOU SHOULD HAVE ONE 4. WHERE IT SHOULD BE DISPLAYED 5. WHY IT IS

More information

Module 14 Handling Emergency Situations

Module 14 Handling Emergency Situations Handling Emergency Situations The Shift Lead protects the team, customers and restaurant by monitoring safety. However, you cannot always prevent problems. Sometimes, things happen that you were not expecting

More information

Ethics Case Study for ABC Incorporated and Questions

Ethics Case Study for ABC Incorporated and Questions Ethics Case Study for ABC Incorporated and Questions By Renee Rampulla, CPA, Technical Manager, AICPA Professional Ethics Division and updated by Ellen Goria, CPA, Senior Manager Independence and Special

More information

The Student Committee on Undergraduate Education

The Student Committee on Undergraduate Education Increased interest in the study of international development among Penn undergraduates, faculty members, and administrators has led the Student Committee on Undergraduate Education to propose the creation

More information

CANPAYASYOU GO RENTAL INSURANCE TRANSFORM YOUR BUSINESS?

CANPAYASYOU GO RENTAL INSURANCE TRANSFORM YOUR BUSINESS? CANPAYASYOU GO RENTAL INSURANCE TRANSFORM YOUR BUSINESS? A complete guide to everything you need to know about pay as you go insurance for the rental industry www.insurecarhire.co.uk Can Pay-As-You-Go

More information

Telephone Tips and Techniques

Telephone Tips and Techniques Telephone Tips and Techniques to help you conduct an efficient, productive job search. CONTENTS General tips for using your phone page 3 Responding to a newspaper ad page 4 Building a job search network

More information

The Ultimate Guide to Winning Your Personal Injury Case Table of Contents

The Ultimate Guide to Winning Your Personal Injury Case Table of Contents Table of Contents Introduction 3 Why Not Settle With the Insurance Companies 4 What to do First 7 Hiring a Personal Injury Lawyer 11 How Much is My Claim Worth? 14 What if I have a Pre-Existing Condition?

More information

How to Study Mathematics Written by Paul Dawkins

How to Study Mathematics Written by Paul Dawkins How to Study Mathematics Written by Paul Dawkins Before I get into the tips for how to study math let me first say that everyone studies differently and there is no one right way to study for a math class.

More information

This is what You should know to Protect Yourself and Your Wealth

This is what You should know to Protect Yourself and Your Wealth Are you being Fooled by Titles? How to Protect Yourself! Every week I receive dozens of calls, emails or questions from investors just like you who finally realize the person they entrusted with their

More information

Maximizing Fleet Efficiencies with Predictive Analytics

Maximizing Fleet Efficiencies with Predictive Analytics PHH Arval - Trucks Maximizing Fleet Efficiencies with Predictive Analytics Neil Gaynor Manager of Business Development 29 December 2012 1 Maximizing Fleet Efficiencies with the use of Predictive Analytics

More information

CLAIMS FOR DAMAGED WORK: Artist Checklist

CLAIMS FOR DAMAGED WORK: Artist Checklist CLAIMS FOR DAMAGED WORK: Artist Checklist CONTENTS I Introduction II Claims for Damaged Work: Artist Checklist III When your work is returned from a gallery or exhibition. IV If your work is returned damaged

More information

Why Change Management Is Key To Technology Implementation Success

Why Change Management Is Key To Technology Implementation Success Why Change Management Is Key To Technology Implementation Success Why Change Management Is Key To Technology Implementation Success Who s it for? Insurance executives and managers who want to increase

More information

Hotels: Merchandising and Marketing Effectiveness

Hotels: Merchandising and Marketing Effectiveness Dr. Higbie Revenue Management Merchandising Mindset: The Future of Hotel Revenue Management By Jon Higbie, Managing Partner and Chief Scientist, Revenue Analytics, Inc. Hotels are no strangers to Revenue

More information

Consumer Federation of America s

Consumer Federation of America s Consumer Federation of America s Guide to Navigating the Auto Claims Maze: Getting the Settlement You Deserve You ve just be involved in a fender bender with another vehicle. Your car is damaged but drivable.

More information

Department of Accounting, Finance, & Economics

Department of Accounting, Finance, & Economics Department of Accounting, Finance, & Economics Assessment Report 2010-2011 Mission/Purpose The mission of the Department of Accounting, Finance and Economics is to provide a quality education in accounting,

More information

by Heather Oppenheimer and Steve Baldassano

by Heather Oppenheimer and Steve Baldassano Switching Tracks: Finding the Right Way to Get to Maturity Level 2 by Heather Oppenheimer and Steve Baldassano When your customer contract requires that your software development process must be CMMI Level

More information

Use Case Experiment Investigator: Soren Lauesen, slauesen@itu.dk

Use Case Experiment Investigator: Soren Lauesen, slauesen@itu.dk Use Case Experiment Investigator: Soren Lauesen, slauesen@itu.dk SL 16-06-2009 We - the IT professionals - often write some kind of use cases. Our "use cases" may be quite different, e.g. UML-style, tasks,

More information

Ethics 101: Ethics for the Paralegal. A. Subchapter G of the Rules of the North Carolina State Bar

Ethics 101: Ethics for the Paralegal. A. Subchapter G of the Rules of the North Carolina State Bar Ethics 101: Ethics for the Paralegal I. Rules related to Paralegals A. Subchapter G of the Rules of the North Carolina State Bar a. Purpose: The purpose of this plan for certification of paralegals (plan)

More information

Six Tips for Getting Great Letters of Recommendation for College

Six Tips for Getting Great Letters of Recommendation for College Six Tips for Getting Great Letters of Recommendation for College Written by: Mark A. Montgomery, Ph.D. One of the most important elements of your college application is the recommendation of a teacher.

More information

Family Focused Therapy for Bipolar Disorder (Clinical Case Series) Participant Information Sheet

Family Focused Therapy for Bipolar Disorder (Clinical Case Series) Participant Information Sheet Family Focused Therapy for Bipolar Disorder (Clinical Case Series) Participant Information Sheet Study Title: Family Focused Therapy for Bipolar Disorder: A Clinical Case Series) We would like to invite

More information

Mitigating Medical ERP FEATURE. Device Product Liability Risk

Mitigating Medical ERP FEATURE. Device Product Liability Risk Mitigating Medical ERP FEATURE Device Product Liability Risk Mitigating Medical Device Product Liability Risk Unfortunately, medical device product liability lawsuits are a stark reality in the manufacturing

More information

made simple Auto Insurance What s included:

made simple Auto Insurance What s included: Auto Insurance made simple What s included: How to read your Allstate Auto Policy Declarations Understanding auto insurance: Coverages Deductibles Coverage limits What to do in case of an accident Frequently

More information

Applying to math Ph.D. programs

Applying to math Ph.D. programs Applying to math Ph.D. programs Slides to accompany lecture CMU Summer Institute June 6, 2013 Ernest Schimmerling Department of Mathematical Sciences Carnegie Mellon University 1 What are the stages of

More information

Course Descriptions for the Business Management Program

Course Descriptions for the Business Management Program Course Descriptions for the Business Management Program Upon completion of two quarters, students will earn a Professional Certificate in Business Management with a specialization in a chosen area: HR,

More information

contracts consumer protector

contracts consumer protector western cape office of the consumer protector What you should know about contracts The purpose of this guide is to give ordinary South African consumers a very basic guide to contracts and what they mean

More information

PERSONAL INJURY CLAIMS

PERSONAL INJURY CLAIMS PERSONAL INJURY CLAIMS Frequently Asked Questions 1. Can I make a claim? If you have been injured because of the fault of someone else, you can claim financial compensation through the courts. The dependants

More information

GOAL: Get a Drivers License

GOAL: Get a Drivers License GOAL: Get a Drivers License Contributed by Tammera Gist, National City Public Library Overview Having a drivers license allows you to legally drive in the United States. A drivers license means you can

More information

CLAIM, QUOTE, COMMENT! (CQC)

CLAIM, QUOTE, COMMENT! (CQC) CLAIM, QUOTE, COMMENT! (CQC) Why do we have to use quotes? Everything you write is an argument. Yes, everything. No matter what you are writing, you are claiming that your opinion is accurate and what

More information

How Do I Replacing My Rear Brake Pads and Rotors?

How Do I Replacing My Rear Brake Pads and Rotors? How Do I Replacing My Rear Brake Pads and Rotors? WARNING! Always have the vehicle under inspection on level ground, in park with the emergency brake on. Always wear protective eyewear, gloves and necessary

More information

1. What s the difference between Limited Tort and Full Tort Auto Insurance Policies?

1. What s the difference between Limited Tort and Full Tort Auto Insurance Policies? Auto 1. What s the difference between Limited Tort and Full Tort Auto Insurance Policies? Limited Tort and Full Tort refer to different types of coverage under a auto insurance policy and what compensation

More information

The 20/20 Club Training Manual

The 20/20 Club Training Manual The 20/20 Club Training Manual The purpose of this manual is to help each 20 Club Member in Profit Leads to build their business. Below I will go over how to contact Business Opportunity Seekers and Network

More information

HealthStream Regulatory Script

HealthStream Regulatory Script HealthStream Regulatory Script Sexual Harassment in the Workplace Version: May 2008 Lesson 1: Introduction Lesson 2: What Is Sexual Harassment? Lesson 3: Responsibilities of Employers and Employees Lesson

More information

Coastal Lettings. Landlord Information Pack

Coastal Lettings. Landlord Information Pack Coastal Lettings Landlord Information Pack Forging the relationship Once we begin speaking to a prospective landlord about our service, we will first establish whether their property is one which we would

More information

Orientation to Quality Customer Service

Orientation to Quality Customer Service Orientation to Quality Customer Service This orientation contains crucial information for all new student employees at DePaul University. The orientation is designed to acquaint you with the everyday practices

More information

TRAVEL-TIMESHARES-VACATIONS

TRAVEL-TIMESHARES-VACATIONS TRAVEL-TIMESHARES-VACATIONS Need a vacation? Before you start relaxing to the sound of the waves or skiing the slopes, do some smart travel shopping first not only to end up with a great trip and a good

More information

Statement of Procurement Conduct

Statement of Procurement Conduct Statement of Procurement Conduct December 2014 Copyright of Western Power Any use of this material except in accordance with a written agreement with Western Power is prohibited. Introduction Western Power

More information

COLLEGE / UNIVERSITY PLANNING GUIDE CLASS OF 2015. WILDWOOD CATHOLIC HIGH SCHOOL www.wildwoodcatholic.org

COLLEGE / UNIVERSITY PLANNING GUIDE CLASS OF 2015. WILDWOOD CATHOLIC HIGH SCHOOL www.wildwoodcatholic.org COLLEGE / UNIVERSITY PLANNING GUIDE CLASS OF 2015 WILDWOOD CATHOLIC HIGH SCHOOL www.wildwoodcatholic.org CEEB Code Number: 311030 Guidance Office: 609.522.6243 Guidance Fax: 609.522.1531 FAFSA www.fafsa.ed.gov

More information

Hello, my name is Jessica and I work in Human Resources for Target Corporation.

Hello, my name is Jessica and I work in Human Resources for Target Corporation. University of St. Thomas Career Development Center Streaming Audio 4 Sections Interviewing Script Preparing for Interviews Hello, my name is Jessica and I work in Human Resources for Target Corporation.

More information

Nourish-UNC Internship Opportunity

Nourish-UNC Internship Opportunity Nourish-UNC Internship Opportunity Nourish-UNC is a student-led non-profit that engages in partnerships with community-based organizations around the world. By running small business ventures such as Hunger

More information

Advancing Interdisciplinary Collaboration: Medical Students Partnering with Nurses

Advancing Interdisciplinary Collaboration: Medical Students Partnering with Nurses Advancing Interdisciplinary Collaboration: Medical Students Partnering with Nurses Megan LeClair, BSN, RN meleclair@uwhealth.org July 2012 Clinical Project Abstract Title Advancing Interdisciplinary Collaboration:

More information

PERSONAL INJURY FACT BOOK

PERSONAL INJURY FACT BOOK PERSONAL INJURY FACT BOOK - 1 - Firm Profile For over a decade, The Law Offices of Bruce M. Robinson have been dedicated to protecting the rights of victims who have been injured by the negligent and careless

More information

INVESTIGATING CAR HISTORIES CLERICAL AND ROUTINE WORK, GREAT VALUE

INVESTIGATING CAR HISTORIES CLERICAL AND ROUTINE WORK, GREAT VALUE INVESTIGATING CAR HISTORIES CLERICAL AND ROUTINE WORK, GREAT VALUE Overview The NCLC s Autofraud manual has over 40 pages of detailed discussion about investigation of a vehicle s history, and an appendix

More information

PERSONAL FINANCIAL PLANNING

PERSONAL FINANCIAL PLANNING PERSONAL FINANCIAL PLANNING A GUIDE TO STARTING YOUR PERSONAL FINANCIAL PLAN THE CERTIFICATION TRADEMARK ABOVE IS OWNED BY CERTIFIED FINANCIAL PLANNER BOARD OF STANDARDS, INC. IN THE UNITED STATES AND

More information

How To Choose Between A Goat And A Door In A Game Of \"The Black Jackpot\"

How To Choose Between A Goat And A Door In A Game Of \The Black Jackpot\ Appendix D: The Monty Hall Controversy Appendix D: The Monty Hall Controversy - Page 1 Let's Make a Deal Prepared by Rich Williams, Spring 1991 Last Modified Fall, 2004 You are playing Let's Make a Deal

More information

ONLINE REPUTATION MANAGEMENT

ONLINE REPUTATION MANAGEMENT CHAMPION ONLINE MARKETING ONLINE REPUTATION MANAGEMENT DO YOU KNOW WHAT PEOPLE ARE SAYING ABOUT YOUR BUSINESS ONLINE? Monitoring, managing and marketing your business online reputation is critical to your

More information

Unit 5 Employees, Taxes, and Ethics Lesson 13 Ethics

Unit 5 Employees, Taxes, and Ethics Lesson 13 Ethics 0 Employees, Taxes, and Ethics Lesson 13: Ethics 1 Lesson: 13 Ethics Getting Started Lesson 13, Ethics, is the third lesson in Employees, Taxes, and Ethics, the fifth unit within the AOF Principles of

More information

Copyright 2010 OREA OREA Ontario Real Estate Association. February 2010

Copyright 2010 OREA OREA Ontario Real Estate Association. February 2010 Copyright 2010 OREA OREA Ontario Real Estate Association February 2010 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by

More information

dw3632: Would it be appropriate to ask when (approximately) is the estimated time for the OT program to send out invitations for the group interview?

dw3632: Would it be appropriate to ask when (approximately) is the estimated time for the OT program to send out invitations for the group interview? (AdvisorJen): dw...go ahead with your question dw3632 dw3632: Hello :). My name is Kristen. I was wondering if you could tell me a little more about the OT program at Wayne. For instance what seems to

More information

Guide on how to choose an Employment Lawyer to represent you* Do you need an Employment Lawyer to help you with a problem you may have?

Guide on how to choose an Employment Lawyer to represent you* Do you need an Employment Lawyer to help you with a problem you may have? Guide on how to choose an Employment Lawyer to represent you* Do you need an Employment Lawyer to help you with a problem you may have? Are you unsure as to how to do this? If so, hopefully this article

More information

MOST DIFFICULT INTERVIEW QUESTIONS

MOST DIFFICULT INTERVIEW QUESTIONS MOST DIFFICULT INTERVIEW QUESTIONS When preparing for an interview, go through the following list of questions and write down appropriate responses. Don t memorize your answers; review them for content

More information

Riding Risk Assessment and Pre-Ride Preparation

Riding Risk Assessment and Pre-Ride Preparation North Cheshire Clarion Generic Assessment Road Rides NCC Assessment Introduction Firstly, thank you very much for taking the time to read this document. It goes without saying that looking out for one

More information

Road Traffic Accidents Do s and Don ts & the Legal Process

Road Traffic Accidents Do s and Don ts & the Legal Process Legal Discussion on Tipp FM with Orlagh Wafer 22 nd January 2013 Road Traffic Accidents Do s and Don ts & the Legal Process Introduction As the temperatures are dropping and the roads are becoming more

More information

Approaches to Developing and Maintaining Professional Values, Ethics, and Attitudes

Approaches to Developing and Maintaining Professional Values, Ethics, and Attitudes International Accounting Education Standards Board IEPS 1 October 2007 International Education Practice Statement 1 Approaches to Developing and Maintaining Professional Values, Ethics, and Attitudes International

More information

Town of Bellingham DEPARTMENT OF PUBLIC WORKS. Snow and Ice Control FAQs. Q. Can I push snow from my property onto the sidewalk or street?

Town of Bellingham DEPARTMENT OF PUBLIC WORKS. Snow and Ice Control FAQs. Q. Can I push snow from my property onto the sidewalk or street? Frequently Asked Questions Town of Bellingham DEPARTMENT OF PUBLIC WORKS Snow and Ice Control FAQs Q. Can I push snow from my property onto the sidewalk or street? Bylaw 15.02 restricts this act and you

More information

DON T DRINK AND DRIVE WORK TOWARDS YOUNG PEOPLE

DON T DRINK AND DRIVE WORK TOWARDS YOUNG PEOPLE DON T DRINK AND DRIVE WORK TOWARDS YOUNG PEOPLE Helena Hellstén, Helsäker Konsult AB Alpstigen 22, 589 37 Linköping Sweden Tel. +46 733-262232 E-mail: helena@helsaker.se ABSTRACT Drinking and driving is

More information

How Much Car Insurance Does the Average Person Actually Pay?

How Much Car Insurance Does the Average Person Actually Pay? Car Insurance Riverside CA www.targetup.com Auto Insurance Tips from Target Up Insurance Before you commit to buying car insurance in Riverside CA, be sure to do your research. Target Up Insurance specializes

More information

After the accident. MAIN FEATURE I Accidents. 8 Global Magazine ı 5 2011

After the accident. MAIN FEATURE I Accidents. 8 Global Magazine ı 5 2011 MAIN FEATURE I Accidents After the accident The Volvo Group s safety programmes do not end when products leave the plant. Several of the Group s companies have their own accident research teams and they

More information