Online Directory Assistance

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1 P ROVI DR SCARE R Online Directory Assistance 1102 S Hillside Wichita KS Toll Free (800) Local (316) Fax (316)

2 Online Directory PROVIDRSCARE For your convenience, there are several links available to direct you to our webpage for directory searches. Please click any of these links.

3 Online Directory PR To find a participating network provider, please select MEMBERS from the drop-down list. To find a CORE NETWORK provider (if enrolled), please select your employer from the drop-down list.

4 Directory Login Enter your Group Number PR Our online directory requires your Group Number in order to utilize the provider search engine. Please reference your Insurance ID Card to locate your Group Number. Enter your Group Number in the box show to the right and click Submit.

5 Directory Layout Multiple Search Options Available PR Once logged in with your Group Number, there are many features available to meet your needs. Each feature will be addressed throughout this booklet (i.e. Name Search, Radius Search, Custom Directories).

6 Facilities and Providers PR To search the directory by name, either the Provider Name Search or the Facility Name Search pages can be used. Please reference the list below to determine which search best suits your needs. The Facility Name Search page includes: Ambulance Ambulatory Surgery Center Breast Prosthetics and Supplies Diabetic Medical Supplies/Insulin Pumps Durable Medical Equipment Free Standing Emergency Room Health Department Home Cardiac Monitoring Home Health Home Infusion Hospice Hospital Laboratory/Specialty Laboratory Outpatient Dialysis Facility Outpatient Mental Health Facility Outpatient Radiological Facility Outpatient Rehabilitation Center Outpatient Sleep Center Outpatient Substance Abuse Treatment Outpatient Therapy Clinic Residential Treatment Facility Specialty Pharmacy Walk-in Clinic The Provider Name Search page includes: Advanced Registered Nurse Practitioner Audiologist Certified Registered Nurse Chiropractor Counselor Occupational Therapist Optometrist Physical Therapist Physician Physician Assistant Psychiatrist Psychologist Speech Language Pathologist

7 PR Search Type - Physician Last Name: When searching by Physician Last Name, only the Physician last Name field is required. The First Name, City and State fields are optional and do not need to be populated in order to run your search. Once you have entered your criteria, click the Submit button to view your results. (The first and last name fields only require partial matches. For example, if you are searching for Ackerman, you only need to enter a portion of the name, such as Ack. The search results will return any matches that have Ack in the name.) Search Type - Practice Name: When searching by Practice Name, only the Practice Name field is required. The City and State fields are optional and do not need to be populated in order to run your search. Once you have entered your criteria, click the Submit button to view your results. (The practice name field only requires partial matches. For example, if you are searching for Via Christi Clinic, PA, you only need to enter a portion of the name, such as Via Christi. The search results will return any matches that have Via Christi in the practice name.) Search Type - Specialty: When searching by Specialty, only the Specialty field is required. The City and State fields are optional and do not need to be populated in order to run your search. Once you have entered your criteria, click the Submit button to view your results.

8 PR Search Type - Facility Name: When searching by Facility & Ancillary Name, only the Facility & Ancillary Name field is required. The City and State fields are optional and do not need to be populated in order to run your search. Once you have entered your criteria, click the Submit button to view your results. (The name entered only needs to be a partial match. For example, if you are searching for Wesley Medical Center, you only need to enter a portion of the name, such as Wesley. The search results will return any matches that have Wesley in the name. ) Search Type - Specialty: When searching by Specialty, only the Type field is required. The City and State fields are optional and do not need to be populated in order to run your search. Select the specialty from the Type field. Once you have entered your criteria, click the Submit button to view your results.

9 PR Radius Search Provider Radius Searches include both individual providers and facilities. When performing a Provider Provider Radius Radius Search, the Zip Code, Radius and Specialty fields are required in order to run your search. If you do not want to narrow your search by specialty, scroll to the top of the Specialty list and select All Specialties before running your search. Once you have entered your criteria, click the Submit button to view your results.

10 PR Directory Type - Radius: When creating a custom directory based on Radius, the Zip Code, Radius and Specialty fields are required. If you do not want to narrow your search by specialty, select All Specialties. Once you have entered your criteria, click the Submit button to view your directory. Directory Type - Statewide: When creating a custom statewide directory, the State and Specialty fields are required. If you do not want to narrow your search by specialty, select All Specialties. Once you have entered your criteria, click the Submit button to view your directory.

11 PR Search Results Search results will appear within a grid using alternate row colors to separate each result. Within each result, the provider/facility name, specialty/type, address, phone and network name will appear. When performing radius searches, an additional column will show the distance in miles from the zip code entered. All search results will include a MAP button. This button will display the map for the selected provider using Google Maps. Populated with Provider or Facility Name Populated with Provider Specialty or Facility Type Populated with Location Name address, city, state and zip code. Populated with Location Telephone Number Populated with PPO Network Designation Distance in miles from zip code Map

12 Directory Results PR Directory results will appear within an embedded pdf document. The first page will be your directory cover sheet that includes the report criteria you selected. Place your cursor over the directory in order to force the pdf control box to appear. You can use the control box to save or print your directory, scroll through the pages and zoom in or out.

13 Directory PDF Control Box PR An explanation of the buttons within the pdf control box have been provided below for your convenience. The control box can vary depending on the settings on your computer or the program you utilize to view online pdf documents. These tips have been provided for users who utilize Adobe Reader X (Version ) to view online pdf documents. Show Adobe Toolbar Zoom In Zoom Out Total Pages Jump to a specific page Next Page Previous Page Print Save a Copy

14 P R VI R Customer Service If you experience difficulty utilizing our online directory, please contact our Customer Service Department at (800) or (316) You can dial Option 4 followed by Option 3. O DR SCARE 1102 S Hillside Wichita KS Toll Free (800) Local (316) Fax (316)

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