Want a Quality EHR? Ask Doctors What They Want.

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Want a Quality EHR? Ask Doctors What They Want."

Transcription

1 Want a Quality EHR? Ask Doctors What They Want. Sponsored Material

2 It is difficult to imagine a company creating a product without asking consumers what they want or need. However, that is exactly what often happens in healthcare. Specifically, many electronic health record (EHR) systems are designed and healthcare organizations buy these systems without consulting the end users. Physicians often are left out of the conversation. According to a HealthLeaders Intelligence survey of healthcare executives in June, about one out of four organizations involved physicians in every step of the clinical system purchase. Less than half consulted a physician advisory board or used beta testing before implementation. However, perceptions of physician involvement varied. More than one-third of executives indicated physicians were highly involved throughout the process, compared with only 7% of physician leaders. Likewise, 17% of physician leaders said physicians had no role in the selection of an EHR, compared with 4% of executives. An American College of Physicians (ACP) survey in March found that EHR user satisfaction among physicians actually fell between 2010 and Dissatisfaction is increasing regardless of practice type or EHR system, said Michael Barr, MD, who leads ACP s medical practice, professionalism, and quality division. These findings highlight the need for the Meaningful Use program and EHR manufacturers to focus on improving EHR features and usability to help reduce inefficient workflows, improve error rates and patient care, and for practices to recognize the importance of training at all states of EHR adoption. Physicians key to Stage 2 Meaningful Use Frank Newlands, MD, chief medical officer for HMS and its parent company HealthTech, said he was not surprised by those results. Frank Newlands, MD Chief Medical Officer HMS / HealthTech Physician Involvement I How involved are physicians in selecting clinical technologies and systems at your facility? 52% 28% 12% 8% Highly involved throughout Involved at various stages, Minimally involved No role in selection process, including selection, but not throughout at various stages implementation, and rollout the process Base = HMS I Sponsored Material

3 Physician Participation in Clinical Technologies and Systems I Which clinical technologies and systems do physicians participate in selecting? EHRs 73% CPOE 51% Clinical decision support 48% Mobile access to clinical technologies 40% Analytics, business intelligence, and dashboards 19% Other 11% Base = 151 I Multi-response Doctors were not necessarily tasked with using EHRs until Meaningful Use. However, Stage 2 has a lot of EHR metrics that are doctor-dependent. As they begin using these systems more, they are more dissatisfied with what they are presented with. More of these EHRs are being designed without subject experts input regarding features, functionalities, workflow, user experience, and look, he said. Meaningful Use served an important purpose by motivating vendors and hospitals to create and acquire systems, Newlands said. However, EHRs often are built around Meaningful Use guidelines and government incentive deadlines rather than physicians needs. In that way, Meaningful Use was counterproductive in the development of efficient EHR systems, and many vendors are now realizing the magnitude of the problem created by a lack of initial physician input, he explained. Because of the urgency with Meaningful Use, EHRs that are not fully thought out are being deployed. They have been developed primarily for revenue cycle management and pharmaceuticals. Many are not up to par clinically. Frank Newlands, HealthTech chief medical officer Because of the urgency with Meaningful Use, EHRs that are not fully thought out are being deployed. They have been developed primarily for revenue cycle management and pharmaceuticals. Many are not up to par clinically. It becomes evident after the launch and 3 HMS I Sponsored Material

4 end users get a hold of it. When these systems try to qualify for Meaningful Use they are going to cost providers and health systems incentive dollars, not to mention revenue lost due to inefficient work flows, he said. According to Newlands, obtaining physician input on EHRs is a twofold problem: organizations fail to seek it out, and physicians are too busy to press their case. Doctors have valuable input to give, but they don t have time, he said. They are trying to deal with issues such as coding, compliance, Medicare, insurance, and liability. They don t have any more bandwidth to offer themselves up to contribute to that. Physicians realize they need to get involved with administration, especially when it affects their livelihood and day-to-day workflow. They were slow to figure that out. So IT departments made decisions for them. Regardless, Newlands said companies need to make the effort. [Executives] need to ask. Most don t ask. Doctors feel like they re shut out of the process. You need to create an executive physician role to act as a liaison with the opportunity to make decisions that affect doctors. Executives would be surprised. Doctors really enjoy getting involved and having their voices heard, he said. Use a physician advisory board Ongoing physician input is built into HMS EHR system, Newlands said. Its 12-member physician advisory board (PAB) meets in Nashville every two to three months for a full day to consider customer requests for upgrades. The board includes physicians who are not HMS customers and others who do not use EHRs. HMS upgrades its software about three times a year, he said, adding that the board s job is to vet the upgrade requests. We are not going to appease one doctor and affect everyone else adversely. We do what s best for the industry. There is a need for standardization. If we meet the daily needs of a physician [with the upgrades], then we ve done our job, Newlands said. The board has helped us streamline our road map. When we get in a room, we get 95% unanimity on Methods to Involve Physicians I What methods are used in your organization to involve physicians in selecting clinical technologies and systems? Ad-hoc consultation during selection, implementation, and rollout 72% Participation in project committees 67% Beta testing prior to rollout 41% Standing physician advisory board 40% No involvement 7% Base = 151 I Multi-response 4 HMS I Sponsored Material

5 how [the software] should work, feel, and function. The board understands how our world works. The clinical vetting prior to release has been absolutely invaluable, he added. Newlands said he has been bombarded with questions about the successful HMS advisory board process. People act like it s the greatest thing since sliced bread. It s such as simple idea. If you re gonna build something, ask users how it should work. You need a group like this throughout the healthcare decisionmaking process, but especially for EHR, he said. According to Newlands, once physicians are on board with EHR functionality, the next frontier is data exchange interoperability between EHRs. Without it, he said, physicians are not working with the whole story when making treatment decisions. Make the EHR mirror how physicians think Peter Marzano, a Melbourne, Fla., internal medicine physician and PAB member, said he is impressed by the physician vetting of HMS software. It s unique. We sit at a table with the IT guys. They ask, What do you think? and we might say, This doesn t work because... It is not adversarial as with some other IT firms. Marzano, who is employed by a regional health organization, said the hospital did not seek much physician input when the original EHR system was installed several years ago. There was a massive learning curve, he said. The software was not intuitive. The first time I used it, it took me nine hours to complete a four-hour shift in the [Physicians] are trained to think a certain way, and you need to make the system logical for the way physicians are trained. Peter Marzano, internal medicine physician emergency department. [Physicians] are trained to think a certain way, and you need to make the system logical for the way physicians are trained. Those who vet their systems with clinicians will rise to the top. If you can t make the product work for us, it will come back to bite [the organization]. Randy Lee, a Hamilton, Texas, family physician and PAB member, agreed. A lot of hospital administrators buy a system that fits their budget and don t let the doctors become involved. They have problems with implementation and efficiency of use, and eventually have to abandon the system because the doctors don t buy in, he said. It is very imperative that EHR companies embrace the end user. HMS has programmers who get it. They have enough clinical judgment from listening to doctors to understand how things need to flow and how a doctor s mind works. You can see at a glance the patient s status without having to look behind a lot of closed doors. If you need more information, it s just one easy click away, he added. Lee pointed out that EHRs have to satisfy government reporting requirements for Meaningful Use as well as satisfy the needs of the end user, which are not necessarily related. HMS is a paradigm shift toward satisfying both, he said. Ultimately, you have more efficient care and better patient safety with its use. n 5 HMS I Sponsored Material

It s Time to Meet Physicians Concerns About EHRs

It s Time to Meet Physicians Concerns About EHRs It s Time to Meet Physicians Concerns About EHRs Not so long ago, hospital leadership viewed physicians resistance to newly installed electronic health records systems as simply refusing to accept new

More information

EMR BIG BOX DISSATISFACTION Pushes Demand for Specialty Specific Systems

EMR BIG BOX DISSATISFACTION Pushes Demand for Specialty Specific Systems WHITE PAPER EMR BIG BOX DISSATISFACTION Pushes Demand for Specialty Specific Systems ONE SIZE DOES NOT FIT ALL General Practice EMR Dissatisfaction Pushes ONE SIZE DOES NOT FIT ALL Due to the unique needs

More information

Gain insight into your practice from every perspective.

Gain insight into your practice from every perspective. NextGen Dashboard Gain insight into your practice from every perspective. Deploy a solution that allows your practice to accommodate as many different users, data sets, and sources as you need. No exclusions.

More information

Care Management Strategies Require Better Tools

Care Management Strategies Require Better Tools Care Management Strategies Require Better Tools The ripple effect of healthcare reform is beginning to impact care delivery strategies as care management now falls increasingly to providers. According

More information

Harnessing the Untapped Potential of EHR Systems

Harnessing the Untapped Potential of EHR Systems CASE STUDY Harnessing the Untapped Potential of EHR Systems TalkChart Transforms the Documentation Efficiency of the Child & Adolescent Psychiatry Department of a Large Academic Institution Electronic

More information

Consolidated Clinical Document Architecture and its Meaningful Use Nick Mahurin, chief executive officer, InfraWare, Terre Haute, Ind.

Consolidated Clinical Document Architecture and its Meaningful Use Nick Mahurin, chief executive officer, InfraWare, Terre Haute, Ind. Consolidated Clinical Document Architecture and its Meaningful Use Nick Mahurin, chief executive officer, InfraWare, Terre Haute, Ind. Helping Doctors Regain Their Voice SM A Whitepaper for the Healthcare

More information

Centricity Practice Solution. Build your best practice. Set a new standard.

Centricity Practice Solution. Build your best practice. Set a new standard. Centricity Practice Solution * Build your best practice. Set a new standard. Build new standards of excellence. By building new standards of efficiency. Centricity Practice Solution An integrated electronic

More information

Meaningful Use of EHRs:

Meaningful Use of EHRs: Meaningful Use of EHRs: First Steps To Improved Patient Outcomes www.ciscohealthpath.com Jointly sponsored by Postgraduate Institute for Medicine. Learn How to Achieve Meaningful Use In Your Practice With

More information

2014 MedData Group. WHITE PAPER: Meaningful Use Stage 3: How Health IT Marketers Should Adapt & Embrace the Delay

2014 MedData Group. WHITE PAPER: Meaningful Use Stage 3: How Health IT Marketers Should Adapt & Embrace the Delay WHITE PAPER: Meaningful Use Stage 3: How Health IT Marketers Should Adapt & Embrace the Delay The government s EHR Incentive Program, also known as Meaningful Use, led to an EHR gold rush 1 that has had

More information

Evaluating EMR Solutions. A Guide for Physician Practices

Evaluating EMR Solutions. A Guide for Physician Practices Evaluating EMR Solutions A Guide for Physician Practices Evaluating EMR Solutions A Guide for Physician Practices In this guide: The changing landscape of the healthcare industry Key considerations when

More information

Winning the EHR Replacement Game: Success Strategies for Better Satisfaction

Winning the EHR Replacement Game: Success Strategies for Better Satisfaction Winning the EHR Replacement Game: Success Strategies for Better Satisfaction mdsuite.com 1 Contents 03 Introduction 04 Do I really need to replace my current EHR? 06 How do I start the search for a replacement?

More information

ELECTRONIC MEDICAL RECORDS. Selecting and Utilizing an Electronic Medical Records Solution. A WHITE PAPER by CureMD.

ELECTRONIC MEDICAL RECORDS. Selecting and Utilizing an Electronic Medical Records Solution. A WHITE PAPER by CureMD. ELECTRONIC MEDICAL RECORDS Selecting and Utilizing an Electronic Medical Records Solution A WHITE PAPER by CureMD CureMD Healthcare 55 Broad Street New York, NY 10004 Overview United States of America

More information

Meaningful Use Requirements for Patient Education

Meaningful Use Requirements for Patient Education Published by FierceHealthcare Custom Publishing Patient education and engagement are important requirements for that Holy Grail of health IT: meaningful use of electronic health records (EHRs). Meaningful

More information

Meaningful Use of EHR: First Steps To Improved Patient Outcomes

Meaningful Use of EHR: First Steps To Improved Patient Outcomes Meaningful Use of EHR: First Steps To Improved Patient Outcomes Jointly sponsored by Postgraduate Institute for Medicine. Learn How to Achieve Meaningful Use In Your Practice With New Online Education

More information

Centricity Practice Solution An integrated EMR and Practice Management system

Centricity Practice Solution An integrated EMR and Practice Management system Centricity Practice Solution An integrated EMR and Practice Management system Flexibility for today s challenges Centricity Practice Solution is an integrated EMR and Practice Management system designed

More information

Healthcare Data Solutions 2014 Survey of U.S. Physicians: What Physicians Want From Their EHRs

Healthcare Data Solutions 2014 Survey of U.S. Physicians: What Physicians Want From Their EHRs Healthcare Data Solutions 2014 Survey of U.S. Physicians: What Physicians Want From Their EHRs Introduction Physician satisfaction with electronic health records is at a tipping point. While there is a

More information

How to Switch EHRs in Five Easy Steps WHITE PAPER

How to Switch EHRs in Five Easy Steps WHITE PAPER WHITE PAPER Introduction: Why Switch EHRs? The chances are good you dislike your EHR. A 2014 survey by Medical Economics found that 67 percent of doctors are dissatisfied by EHR functionality. 1 The same

More information

Successful EHR Change Management

Successful EHR Change Management Successful EHR Change Management Roles and responsibilities White paper Table of contents Executive summary... 2 Introduction... 3 Never underestimate the power of the people... 3 People... 4 From resisting

More information

2015 EHR Customer Satisfaction Report

2015 EHR Customer Satisfaction Report 2015 EHR Customer Satisfaction Report Prepared by McKinley Advisors April 2015 2233 Wisconsin Avenue NW, Suite 525, Washington DC 20007 t: 202.333.6250 f: 202.333.5172 mckinley-advisors.com Table of Contents

More information

BEST PRACTICES: Ten Best Practices for Selecting EHR Software

BEST PRACTICES: Ten Best Practices for Selecting EHR Software BEST PRACTICES: Ten Best Practices for Selecting EHR Software Introduction to EHR Software Selection Your degree is in medicine, not computer science. Why then are so many physicians finding themselves

More information

BUSINESS INTELLIGENCE: IT'S TIME TO TAKE PRIVATE EQUITY TO THE NEXT LEVEL. by John Stiffler

BUSINESS INTELLIGENCE: IT'S TIME TO TAKE PRIVATE EQUITY TO THE NEXT LEVEL. by John Stiffler IT'S TIME TO TAKE PRIVATE EQUITY TO by John Stiffler In a challenging economic environment, portfolio management has taken on greater importance. Private equity firms must look at every possible avenue

More information

Practice Goes from Painful EHR to Painless System with IMS

Practice Goes from Painful EHR to Painless System with IMS Practice Goes from Painful EHR to Painless System with IMS The Situation Navajo Road Pain Management Center, a practice specializing in pain management, is located in El Cajon, California. Established

More information

Making the EHR Switch

Making the EHR Switch Making the EHR Switch If you are contemplating the move to a new electronic health record (EHR) solution, you are not alone. A 2013 survey by Black Book Rankings* shows that nearly one in six medical practices

More information

Four Years On: From HITECH to Optimization

Four Years On: From HITECH to Optimization Four Years On: From HITECH to Optimization 2 Overview Healthcare Provider IT Marketplace and Impact of Last Four Years Calculating the ROI Associated with Healthcare IT Investments Establishing a Monitored

More information

EHR IMPLEMENTATION SURVEY: Proactive Consideration and Planning Lead to Successful EHR Implementation

EHR IMPLEMENTATION SURVEY: Proactive Consideration and Planning Lead to Successful EHR Implementation TEKsystems Healthcare Services is dedicated to providing workforce planning, human capital management and professional IT services to the healthcare industry. Utilizing our suite of services, including

More information

Why EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley

Why EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley Why EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley Electronic Health Record system (EHR for short, and also referred to as EMR ) adoption is on the rise in the

More information

Road Map Driving Adoption: 3 Steps to Clinical Readiness

Road Map Driving Adoption: 3 Steps to Clinical Readiness Optimizing the business of healthcare ROAD MAP Road Map Driving Adoption: 3 Steps to Clinical Readiness Driving Adoption: 3 Steps to Clinical Readiness Nine out of ten providers said adopting electronic

More information

Innovative EHR solutions for the way you work.

Innovative EHR solutions for the way you work. Innovative EHR solutions for the way you work. Innovate. Integrate. Collaborate. At Document Storage Systems, Inc. (DSS), we empower health systems and hospitals to enhance patient care by adopting VistA-based

More information

SHARPC s 3 rd Annual Pre-AMIA Symposium, The EHR Usability Symposium: Physician Perspective MARI SAVICKIS

SHARPC s 3 rd Annual Pre-AMIA Symposium, The EHR Usability Symposium: Physician Perspective MARI SAVICKIS SHARPC s 3 rd Annual Pre-AMIA Symposium, The EHR Usability Symposium: Physician Perspective MARI SAVICKIS Physician Use of Technology 2 Physician Adoption of EHRs Significant uptick in past few years driven

More information

DATA ACROSS THE CARE CONTINUUM

DATA ACROSS THE CARE CONTINUUM FierceHealthIT Sponsored by: A FierceHealthIT Executive Summary share: DATA ACROSS THE CARE CONTINUUM Health IT execs share challenges, rewards of data analytics at live event in Chicago By Gienna Shaw

More information

Automating Workforce Management in Healthcare

Automating Workforce Management in Healthcare Automating Workforce Management in Healthcare Have you considered the benefits of workforce management automation for patient care, employee engagement, and productivity? Automation of workforce management

More information

Norton Healthcare. Faith-Based Integrated Delivery Network of Five Not-for-Profit Hospitals 15 Out-patient Centers 130+ Physician Practices

Norton Healthcare. Faith-Based Integrated Delivery Network of Five Not-for-Profit Hospitals 15 Out-patient Centers 130+ Physician Practices Norton Healthcare Faith-Based Integrated Delivery Network of Five Not-for-Profit Hospitals 15 Out-patient Centers 130+ Physician Practices 2.2 Million yearly patient encounters $1.6 Billion yearly revenue

More information

Readiness Assessment: is your practice ready for electronic medical records?

Readiness Assessment: is your practice ready for electronic medical records? Readiness Assessment: is your practice ready for electronic medical records? This is the first article in a series designed to help the practicing physician understand the complexities, benefits, problems,

More information

GE Healthcare. Centricity* Practice Solution

GE Healthcare. Centricity* Practice Solution GE Healthcare Centricity* Practice Solution Flexibility for today s challenges Ambulatory healthcare practices face a range of regulatory and reimbursement pressures. As a result, you need an integrated

More information

Is Your Marketing Head in the Cloud?

Is Your Marketing Head in the Cloud? 22 Oct 2012 Vol. 11, No. 9 Published by VirSci Corp. www.pharmamarketingnews.com www.virsci.com Is Your Marketing Head in the Cloud? The Appature Nexus Marketing Cloud Software Platform Author: John Mack

More information

Supporting Clinical Decision Making With Technology

Supporting Clinical Decision Making With Technology Supporting Clinical Decision Making With Technology A Complimentary Webinar From healthsystemcio.com Your Line Will Be Silent Until Our Event Begins Thank You! Housekeeping Moderator Kate Gamble, Managing

More information

HOW CARE MANAGEMENT EVOLVES WITH POPULATION MANAGEMENT

HOW CARE MANAGEMENT EVOLVES WITH POPULATION MANAGEMENT Reform and rising costs continue to push the importance of care management systems to the forefront. With the growing prominence of population health for provider organizations, provider-based care management

More information

Data: The Steel Thread that Connects Performance and Value

Data: The Steel Thread that Connects Performance and Value WHITE PAPER Data: The Steel Thread that Connects Performance and Value An Encore Point of View Randy L. Thomas, FHIMSS, Managing Director, Value April 2016 Realization Solutions, David H. Brown, Barbara

More information

Optimizing the EMR for Your Orthopedic Practice: A Framework for Clinical Transformation.

Optimizing the EMR for Your Orthopedic Practice: A Framework for Clinical Transformation. Optimizing the EMR for Your Orthopedic Practice: A Framework for Clinical Transformation. Joseph J. Greene MS ATC Shari Khaja MS ATC Orthopedic practices of all types are being confronted today with how

More information

Ian Worden, MBA, MHI, PMP Healthcare CIO and Patient Engagement Advocate

Ian Worden, MBA, MHI, PMP Healthcare CIO and Patient Engagement Advocate BETTER PATIENT ENGAGEMENT Ian Worden, MBA, MHI, PMP Healthcare CIO and Patient Engagement Advocate CONTENTS Introduction 2 The Path to Increased Patient Engagement Lies in the Definition 3 Defining Patient

More information

Patients Are Calling...Are you Answering?

Patients Are Calling...Are you Answering? Patients Are Calling...Are you Answering? Using Data-Driven Practices to Increase Intake Gelb Consulting, An Endeavor Management Company 2700 Post Oak Blvd P + 800.846-4051 Suite 1400 F + 281.759.3607

More information

10 Steps for EHR Success

10 Steps for EHR Success 10 Steps for EHR Success Introduction Implementing an electronic health records system does not have to be a painful process. By using the right methods and our strategies, the implementation process can

More information

Mastering the Data Game: Accelerating

Mastering the Data Game: Accelerating Mastering the Data Game: Accelerating Integration and Optimization Healthcare systems are breaking new barriers in analytics as they seek to meet aggressive quality and financial goals. Mastering the Data

More information

MEDICARE EHR INCENTIVE PROGRAM ENROLLMENT LEARNING WEBINAR

MEDICARE EHR INCENTIVE PROGRAM ENROLLMENT LEARNING WEBINAR MEDICARE EHR INCENTIVE PROGRAM ENROLLMENT LEARNING WEBINAR PRESENTERS: MAUREEN SANDBERG & ROXANNE FLETCHER DE REC HIT PRACTICE COORDINATORS THE PRESENTATION WILL BEGIN IN A FEW MOMENTS For more information

More information

HOW TO RIDE A 10-PERSON BICYCLE Improving Employee Engagement in Real-Time

HOW TO RIDE A 10-PERSON BICYCLE Improving Employee Engagement in Real-Time HOW TO RIDE A 10-PERSON BICYCLE Improving Employee Engagement in Real-Time Remember when you were learning to ride a bike? Some people used training wheels. Others had someone holding onto the back of

More information

hmetrix Revolutionizing Healthcare Analytics with Vertica & Tableau

hmetrix Revolutionizing Healthcare Analytics with Vertica & Tableau Powered by Vertica Solution Series in conjunction with: hmetrix Revolutionizing Healthcare Analytics with Vertica & Tableau The cost of healthcare in the US continues to escalate. Consumers, employers,

More information

5 GUIDLINES TO ENSURE THE RIGHT EHR FOR YOUR HEALTHCARE PRACTICE

5 GUIDLINES TO ENSURE THE RIGHT EHR FOR YOUR HEALTHCARE PRACTICE 5 GUIDLINES TO ENSURE THE RIGHT EHR FOR YOUR HEALTHCARE PRACTICE ELECTRONIC HEALTH RECORDS The discussion of the right EHR/EMR for your practice and achieving the proper certification is primarily geek

More information

Best Practices in EHR Implementations

Best Practices in EHR Implementations WHITE PAPERS FOR REAL PEOPLE Best Practices in EHR Implementations by TIM LIDDELL VICE PRESIDENT, PROVIDER DEPLOYMENT BETSY CROSS DIRECTOR, PROVIDER DEPLOYMENT CONTENTS The SaaS Delivery Model... 1 January

More information

Plan for Successful CDS Development, Design, and Deployment

Plan for Successful CDS Development, Design, and Deployment 1 Plan for Successful CDS Development, Design, and Deployment CDS Roll-Out Requires Careful Preparation and Capacity-Building Deploying CDS rolling out a new CDS intervention should only start after a

More information

How to Protect Revenue & Physician Productivity

How to Protect Revenue & Physician Productivity How to Protect Revenue & Physician Productivity Before, During & After EHR Adoption Presented By Kirk L. Miller, FACHE, VP of Physician Services, Mark Suzuki, MD & Howard Brumberg, MD G. William Brown,

More information

5 Things You re Missing

5 Things You re Missing WHITE PAPER 5 Things You re Missing if Your AP Automation Solution Doesn t Have Predictive Analytics Published by: Sponsored by: 5 Things You re Missing if Your AP Automation Solution Doesn t Have Predictive

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.935.4445 F.508.988.7881 www.idc-hi.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.935.4445 F.508.988.7881 www.idc-hi.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.935.4445 F.508.988.7881 www.idc-hi.com L e v e raging Big Data to Build a F o undation f o r Accountable Healthcare C U S T O M I N D

More information

Selecting The Right EHR Partner: An EHR Return-On- Investment Analysis

Selecting The Right EHR Partner: An EHR Return-On- Investment Analysis Selecting The Right EHR Partner: An EHR Return-On- Investment Analysis Sponsored By: Core Solutions, Inc. www.openminds.com 163 York Street, Gettysburg, PA 17325 Phone: 717-334-1329 - Email: info@openminds.com

More information

Improve Decision Making Through the Use of Analytics

Improve Decision Making Through the Use of Analytics Bradley is currently serving as the President of the New York Organization of Nurse Executives. Improve Decision Making Through the Use of Analytics Diane Bradley, PhD, RN, NEA BC, Regional Chief Clinical

More information

Listen, Measure, and Engage. Is Social Media part of your CRM strategy? Value Driven

Listen, Measure, and Engage. Is Social Media part of your CRM strategy? Value Driven Listen, Measure, and Engage Is Social Media part of your CRM strategy? Value Driven If you are not using social media as part of CRM, you are potentially missing out on a huge opportunity for engaging

More information

Medweb Telemedicine 667 Folsom Street, San Francisco, CA 94107 Phone: 415.541.9980 Fax: 415.541.9984 www.medweb.com

Medweb Telemedicine 667 Folsom Street, San Francisco, CA 94107 Phone: 415.541.9980 Fax: 415.541.9984 www.medweb.com Medweb Telemedicine 667 Folsom Street, San Francisco, CA 94107 Phone: 415.541.9980 Fax: 415.541.9984 www.medweb.com Meaningful Use On July 16 2009, the ONC Policy Committee unanimously approved a revised

More information

PUBLISHED BY: CareCloud Corporation 5200 Blue Lagoon Drive, Suite 900 Miami, FL 33126 Phone: (877) 342-7517 Email: hello@carecloud.

PUBLISHED BY: CareCloud Corporation 5200 Blue Lagoon Drive, Suite 900 Miami, FL 33126 Phone: (877) 342-7517 Email: hello@carecloud. PUBLISHED BY: CareCloud Corporation 5200 Blue Lagoon Drive, Suite 900 Miami, FL 33126 Phone: (877) 342-7517 Email: hello@carecloud.com Copyright 2013 CareCloud Corporation. All rights reserved. No part

More information

TIPPING POINT: HOSPITAL RESILIENCE IN A PERFECT STORM

TIPPING POINT: HOSPITAL RESILIENCE IN A PERFECT STORM TIPPING POINT: HOSPITAL RESILIENCE IN A PERFECT STORM Written by Using analytics to mine large datasets for insights, commonly known as Big Data, is already transforming industries ranging from consumer

More information

DRIVING VALUE IN HEALTHCARE: PERSPECTIVES FROM TWO ACO EXECUTIVES, PART I

DRIVING VALUE IN HEALTHCARE: PERSPECTIVES FROM TWO ACO EXECUTIVES, PART I DRIVING VALUE IN HEALTHCARE: PERSPECTIVES FROM TWO ACO EXECUTIVES, PART I A firm understanding of the key components and drivers of healthcare reform is increasingly important within the pharmaceutical,

More information

How a Vendor-Neutral Archive Can Support You Through Stage 2 Meaningful Use and Beyond

How a Vendor-Neutral Archive Can Support You Through Stage 2 Meaningful Use and Beyond How a Vendor-Neutral Archive Can Support You Through Stage 2 Meaningful Use and Beyond By Dr. James Whitfill April 2015 Sponsored by: Hitachi Data Systems Contents Executive Summary... 2 Demystifying Stage

More information

bottom line: implemented a single, web-based system that improved efficiency and care for both occ health and immediate care patients

bottom line: implemented a single, web-based system that improved efficiency and care for both occ health and immediate care patients Novapex Keith Huff, MD: bottom line: implemented a single, web-based system that improved efficiency and care for both occ health and immediate care patients quick view: measurable impact 4 4 New users

More information

The Physician Productivity Hit

The Physician Productivity Hit WHITE PAPER The Physician Productivity Hit Addressing the Efficiency Failures and Design Flaws of EHR Systems in Medical Practices Abstract Immediate and dramatic loss of productivity is one of the most

More information

How MissionPoint Health is Using Population Health Insights to Achieve ACO Success

How MissionPoint Health is Using Population Health Insights to Achieve ACO Success How MissionPoint Health is Using Population Health Insights to Achieve ACO Success Background The United States spends more per capita on healthcare than other country, yet is ranked last among industrialized

More information

MEDICAID MANAGED CARE PROGRAM MANAGEMENT: THE NEXT GENERATION ANNE JACOBS, MANAGING DIRECTOR NAVIGANT HEALTHCARE

MEDICAID MANAGED CARE PROGRAM MANAGEMENT: THE NEXT GENERATION ANNE JACOBS, MANAGING DIRECTOR NAVIGANT HEALTHCARE MEDICAID MANAGED CARE PROGRAM MANAGEMENT: THE NEXT GENERATION ANNE JACOBS, MANAGING DIRECTOR NAVIGANT HEALTHCARE Page 1 WHAT S EXPECTED OF MEDICAID HEALTH PLANS? Some might ask, if the delivery system

More information

Practical Steps for Meaningful Physician Documentation in Healthcare

Practical Steps for Meaningful Physician Documentation in Healthcare Practical Steps for Meaningful Physician Documentation in Healthcare A White Paper from Webmedx Table of Contents: 1. Executive Summary 2. Physician Productivity versus Structured Data 3. Transcription

More information

Selecting and Implementing EHRs

Selecting and Implementing EHRs Selecting and Implementing EHRs October 10, 2013 10:30am-11:00am October 11, 2013 10:00am-10:25am Selecting and Implementing EHRs This information is provided as information and education only. EHRs Digitized

More information

Evaluating CPSI s Accounts Receivable Management Services In Community Hospitals:

Evaluating CPSI s Accounts Receivable Management Services In Community Hospitals: Evaluating CPSI s Accounts Receivable Management Services In Community Hospitals: Contributors to Success Sponsored by CPSI Reported by Porter Research January 2007 EXECUTIVE SUMMARY Computer Programs

More information

QUICK FACTS. Catholic Health Initiatives Collaborates with TEKsystems to Update its Aging Fleet of IT Equipment to Achieve Meaningful Use

QUICK FACTS. Catholic Health Initiatives Collaborates with TEKsystems to Update its Aging Fleet of IT Equipment to Achieve Meaningful Use [ Healthcare, Technology Deployment ] TEKsystems Global Services Customer Success Stories Client Profile Industry: Healthcare Revenue: Approximately $9.8 billion (FY2012) Employees: Approximately 78,000

More information

PUBLISHED BY: CareCloud Corporation 5200 Blue Lagoon Drive, Suite 900 Miami, FL 33126 Phone: (877) 342-7517 Email: hello@carecloud.

PUBLISHED BY: CareCloud Corporation 5200 Blue Lagoon Drive, Suite 900 Miami, FL 33126 Phone: (877) 342-7517 Email: hello@carecloud. PUBLISHED BY: CareCloud Corporation 5200 Blue Lagoon Drive, Suite 900 Miami, FL 33126 Phone: (877) 342-7517 Email: hello@carecloud.com Copyright 2012 CareCloud Corporation. All rights reserved. No part

More information

Role of the CNIO in Nursing Optimization of the Electronic Medical Record (EMR) Mary Beth Mitchell, MSN, RN, BC CNIO, Texas Health Resources

Role of the CNIO in Nursing Optimization of the Electronic Medical Record (EMR) Mary Beth Mitchell, MSN, RN, BC CNIO, Texas Health Resources Role of the CNIO in Nursing Optimization of the Electronic Medical Record (EMR) Mary Beth Mitchell, MSN, RN, BC CNIO, Texas Health Resources 1 Conflict of Interest Disclosure Mary Beth Mitchell, MSN, RN,

More information

Improving Employee Satisfaction in Healthcare through Effective Employee Performance Management

Improving Employee Satisfaction in Healthcare through Effective Employee Performance Management Improving Employee Satisfaction in Healthcare through Effective Employee Performance Management Introduction The following quotes are comments made by HR professionals from U.S. healthcare providers who

More information

Leveraging Technology to Power Transformation in Today's Healthcare Environment

Leveraging Technology to Power Transformation in Today's Healthcare Environment Leveraging Technology to Power Transformation in Today's Healthcare Environment Healthcare executives, staff and clinicians consistently say they are both surprised and impressed at how new technology

More information

WHITE PAPER. QualityAnalytics. Bridging Clinical Documentation and Quality of Care

WHITE PAPER. QualityAnalytics. Bridging Clinical Documentation and Quality of Care WHITE PAPER QualityAnalytics Bridging Clinical Documentation and Quality of Care 2 EXECUTIVE SUMMARY The US Healthcare system is undergoing a gradual, but steady transformation. At the center of this transformation

More information

Proactive IT Risk Management Mary Washington Healthcare embraces phased risk management approach

Proactive IT Risk Management Mary Washington Healthcare embraces phased risk management approach Mary WAShington Healthcare CASE STUDY BY Proactive IT Risk Management embraces phased risk management approach Mike Vida (left), Sr. Security Analyst, Security Program Office, Joyce Hanscome (center),

More information

74% of physicians responded yes when asked if they are currently using an EHR system.

74% of physicians responded yes when asked if they are currently using an EHR system. Page 1 An EHR Overview for Pharma Marketers EHR Overview An electronic health record (EHR) is a secure software system that replaces the paper based patient record system. The EHR is used by the provider

More information

Revenue Cycle Management Transformation

Revenue Cycle Management Transformation Revenue Cycle Management Transformation Daniel R. Frietze, Partner 1 Company at a Glance Offices: Virginia Beach, Virginia / Dallas, Texas Clients include: Integrated Delivery Networks Critical Access

More information

Centricity * Practice Solution. Build your best practice. Set a new standard.

Centricity * Practice Solution. Build your best practice. Set a new standard. Centricity * Practice Solution Build your best practice. Set a new standard. Build new standards of excellence. By building new standards of Build your best practice. regulatory requirements. It s all

More information

Reducing the Cost to Collect Using cloud-based workflow tools to reduce collection costs by up to 50%

Reducing the Cost to Collect Using cloud-based workflow tools to reduce collection costs by up to 50% Revenue Cycle Basics Series Part Eight Reducing the Cost to Collect Using cloud-based workflow tools to reduce collection costs by up to 50% Derek Morkel, President & CEO, HealthTech Solutions Group Revenue

More information

WEB: WWW.XTREAMIT.COM EMAIL: SALES@XTREAMIT.COM PHONE:

WEB: WWW.XTREAMIT.COM EMAIL: SALES@XTREAMIT.COM PHONE: EMR365 A PRODUCTIVITY SOLUTION FOR HEALTH CARE EMR365 is an end user productivity solution by XtreamIT for hospitals and healthcare organizations. It provides a user familiar interface to doctors and medical

More information

DEFINITELY. GAME CHANGER? EVOLUTION? Big Data

DEFINITELY. GAME CHANGER? EVOLUTION? Big Data Big Data EVOLUTION? GAME CHANGER? DEFINITELY. EMC s Bill Schmarzo and consultant Ben Woo weigh in on whether Big Data is revolutionary, evolutionary, or both. by Terry Brown EMC+ In a recent survey of

More information

Twelve Ways Healthcare Organizations Are Enhancing Patient Experience. A WBR Digital ebook

Twelve Ways Healthcare Organizations Are Enhancing Patient Experience. A WBR Digital ebook Twelve Ways Healthcare Organizations Are Enhancing Patient Experience A WBR Digital ebook September 2014 Introduction Table of Contents Introduction... 2 Research Findings The Institutionalization of Patient

More information

Challenges with Meaningful Use EHR Satisfaction & Usability Diminishing

Challenges with Meaningful Use EHR Satisfaction & Usability Diminishing Challenges with Meaningful Use EHR Satisfaction & Usability Diminishing Will Underwood, MPH Alan Brookstone, MD DISCLAIMER: The views and opinions expressed in this presentation are those of the author

More information

Achieving Stage One of Meaningful Use: Critical Success Factors and Lessons Learned. Customer Insights

Achieving Stage One of Meaningful Use: Critical Success Factors and Lessons Learned. Customer Insights Customer Insights A continuing series in which customers discuss their experiences with CareTech Solutions products and services Crittenton Hospital Medical Center, Detroit Medical Center, Holy Family

More information

WRS CLIENT CASE STUDIES

WRS CLIENT CASE STUDIES WRS Billing Services are great: the fees are low, I can track everything on the computer, and it s all very easy for me to look at. Emily Gordon, M.D. Vital Signs Medical Associates Middletown, NY Vital

More information

Population Health. Care Management. One Platform. NextGen Care

Population Health. Care Management. One Platform. NextGen Care Population Health. Care Management. One Platform. NextGen Care We ve become very proactive in identifying at-risk patients and getting them in our door before they get sick. Our physicians have so many

More information

Professionalism and Customer Service in the Health Environment: Customer Service in Health IT

Professionalism and Customer Service in the Health Environment: Customer Service in Health IT Professionalism and Customer Service in the Health Environment: Customer Service in Health IT Lecture 1 Audio Transcript Slide 1 Welcome to Professionalism and Customer Service in the Health Environment,

More information

Jonathan Siff, MD, MBA, FACEP MetroHealth Medical Center

Jonathan Siff, MD, MBA, FACEP MetroHealth Medical Center Jonathan Siff, MD, MBA, FACEP MetroHealth Medical Center Discuss some basic definitions List benefits of electronic records systems and reasons for getting one Discuss types of systems in broad terms Learn

More information

How to Start a Clinical Optimization Program

How to Start a Clinical Optimization Program WHITE PAPER How to Start a Clinical Optimization Program Amitav Hajra Director, Inpatient Services Hayes Management Consulting Background Electronic medical record (EMR) implementations have skyrocketed.

More information

THE ROLE OF CLINICAL DECISION SUPPORT AND ANALYTICS IN IMPROVING LONG-TERM CARE OUTCOMES

THE ROLE OF CLINICAL DECISION SUPPORT AND ANALYTICS IN IMPROVING LONG-TERM CARE OUTCOMES THE ROLE OF CLINICAL DECISION SUPPORT AND ANALYTICS IN IMPROVING LONG-TERM CARE OUTCOMES Long-term and post-acute care (LTPAC) organizations face unique challenges for remaining compliant and delivering

More information

Benefits of Image-Enabling the EHR

Benefits of Image-Enabling the EHR Benefits of Image-Enabling the EHR MU2 Implications for Hospitals, Imaging Providers and EHR Vendors A Merge Healthcare Whitepaper Introduction Meaningful Use (MU) Stage 2 has new requirements for imaging

More information

Clintegrity 360 QualityAnalytics

Clintegrity 360 QualityAnalytics WHITE PAPER Clintegrity 360 QualityAnalytics Bridging Clinical Documentation and Quality of Care HEALTHCARE EXECUTIVE SUMMARY The US Healthcare system is undergoing a gradual, but steady transformation.

More information

New From Kalorama Information: EMR 2012: The Market for Electronic Medical Record Systems KLI3804306 Current Physician Usage of EMR

New From Kalorama Information: EMR 2012: The Market for Electronic Medical Record Systems KLI3804306 Current Physician Usage of EMR New From Kalorama Information: EMR 2012: The Market for Electronic Medical Record Systems KLI3804306 Paperless medicine is a key goal of healthcare systems. Kalorama Information has continued to track

More information

Unified Patient Information Management Improving the Way Patient Data is Accessed, Exchanged and Managed

Unified Patient Information Management Improving the Way Patient Data is Accessed, Exchanged and Managed Unified Patient Information Management Improving the Way Patient Data is Accessed, Exchanged and Managed CONTENTS Introduction... 1 The Impact of Poor Patient Information Management... 2 The Solution:

More information

Cerner Ambulatory. Title in Franklin Gothic Demi 18pt

Cerner Ambulatory. Title in Franklin Gothic Demi 18pt Cerner Ambulatory : Why Practices Are Changing EHR, and How to Know if You Should Too Buyer s remorse happens: that red paint for your living room walls, that luxury SUV with no down payment, that puppy

More information

HR AND BENEFITS: T HE N E X T O U T S O U R C I N G WAV E

HR AND BENEFITS: T HE N E X T O U T S O U R C I N G WAV E FIDELITY WORKPLACE SERVICES SM HR AND BENEFITS: T HE N E X T O U T S O U R C I N G WAV E A Study of Finance, Human Resource, and Benefits Decision Makers Among Large Companies HR/BENEFITS OUTSOURCING REPORT

More information

Perspective on deploying hospital technology

Perspective on deploying hospital technology Perspective on deploying hospital technology Philips Healthcare Consulting Executive summary Healthcare environments offer unique challenges that must be addressed when deploying new technology. With today

More information

Following Up with Patients Discharged from the Emergency Department: A Look at Voice and UCSF

Following Up with Patients Discharged from the Emergency Department: A Look at Voice and UCSF Following Up with Patients Discharged from the Emergency Department: A Look at Voice and UCSF page 1 Introduction The transition from hospital to home is a sensitive time period for patients and care providers.

More information

Webmedx Technology and Services Provide a Bridge to the EHR for Rockwood Clinic

Webmedx Technology and Services Provide a Bridge to the EHR for Rockwood Clinic Webmedx Technology and Services Provide a Bridge to the EHR for Rockwood Clinic Combination of Narrative Transcription and EHR Templates Ease Transition, Improve Physician Adoption and Support Physician

More information

EHR implementation requires commitment and planning. When it s done right, everyone benefits.

EHR implementation requires commitment and planning. When it s done right, everyone benefits. More and more medical practices are selecting and implementing electronic health records (EHR) than ever before. Statistics indicate that the number of practices purchasing an EHR has doubled over the

More information

RE: Comments on Discussion Draft Ensuring Interoperability of Qualified Electronic Health Records.

RE: Comments on Discussion Draft Ensuring Interoperability of Qualified Electronic Health Records. April 8, 2015 The Honorable Michael Burgess, MD 2336 Rayburn House Office Building Washington, DC 20515 RE: Comments on Discussion Draft Ensuring Interoperability of Qualified Electronic Health Records.

More information