Activity Based Funding and Management Program. Monitoring and Managing Performance

Size: px
Start display at page:

Download "Activity Based Funding and Management Program. Monitoring and Managing Performance"

Transcription

1 Activity Based Funding and Management Program Monitoring and Managing 30 June 2011

2 This presentation will: 1. Outline the goals and benefits of Management relevant to ABF/ABM and the use of Management in other States 2. Identify the elements of ABF/ABM Management introduced by WA Health in July 2010 as the Annual Management Framework 2010/11 3. Introduce the elements of Management for 2011/ June 2011 Slide 2

3 Implementation of Management The implementation of ABF/ABM is supported by a comprehensive Management Framework (PMF). The PMF is improving health system management by: 1. More clearly identifying organisational priorities and targets 2. Rewarding good performance in areas of patient access, quality & safety, managing within budgets 3. Monitoring and management of levels of performance. Source: Health Activity Purchasing Intentions Management Framework , PAQ, May June 2011 Slide 3

4 Managing Resources to Deliver Quality management in healthcare links clinical quality, operational effectiveness and financial outcomes. Clinical quality Clinicians outcomes Patient satisfaction Compliance with clinical protocols Operational effectiveness Throughput Resource utilisation Access targets Activity Financial performance Income Expense Growth Budget Return on assets 30 June 2011 Slide 4

5 Benefits of Management There are 6 key benefits of Management in healthcare: 1. Greater Understanding of Process encourages managers to review data to assess performance, which enables the business to better understand major variances against plan, and uncover operational issues. reports become the one version of the truth and are an historical repository of the business s performance. 2. Enables Improvement Management can understand where actual performance sits relative to performance targets and budget so that actions can be put in place to recover performance, if appropriate. Monitoring actual performance provides the baseline for measuring improvements. Allows the success of actions already in-place to be measured on a regular basis. 3. Increases Accountability Tracking performance against defined metrics allows people to be held accountable for the performance of areas under their responsibility. Operational performance can be linked to incentives and rewards. Individual performance reviews can be linked to operational performance indicators and results. 30 June 2011 Slide 5

6 Benefits of Management There are 6 key benefits of Management in healthcare: 4. Instils a Culture Reviewing performance regularly instils a performance improvement culture. Monitoring performance removes silos sites and specialities are more aware of the impact they have on overall performance. Allows comparisons across business units, highlighting quality issues and/or inefficiencies, or high performance which should be replicated in other areas. 5. Focus on the Patient The strategic intent of the organisation is the focus of the performance management framework. Key performance metrics are aligned with outcomes achieved for the patient. improvement initiatives are designed to improve the patient journey and the outcomes achieved. 6. Delivering Quality Care Safety and quality indicators are included in the performance management framework to monitor and assess the organisation s performance. Safety and quality indicators are aligned and reported at all levels within the organisation. 30 June 2011 Slide 6

7 Management in other States Victoria Annual Agreements 26 KPI score with weighted domains eg financial KPIs 30% of score 30 June 2011 Slide 7

8 Management in other States NSW Annual Agreements 51 KPI 3 categories QLD and SA in consultation 30 June 2011 Slide 8

9 Management in 2010/11 for WA Health The Management Framework (PMF) is designed to drive better patient outcomes and more efficient service delivery. The 2010/11 Management process established: Area Health Service (AHS) reporting obligations for 2010/11 Service Agreements (Activity & Budget) Service Providers (Undertake routine activity within the parameters of the Service Agreements) Reporting (KPI reported to DOH) Key Indicators (KPIs), targets and thresholds monitoring and evaluation Initially the PMF will included: 10 KPIs reported by facility (where applicable) Monitoring at the facility and AHS level Management (Incentives, remediation, penalties) Agreements (CEs ) Monitoring & Evaluation ( evaluated against targets and thresholds) evaluation only at the AHS level 30 June 2011 Slide 9

10 Management WA Health implemented a Management process to facilitate service improvement. This is jointly managed by the Director General and the Area Chief Executives. This involves: On-going review of the performance of Service Providers Identifying a performance issue and determining the appropriate response Determining when a performance recovery plan is required and the level of intervention required Determining when the performance intervention needs to be escalated / de-escalated Determining when a Service Provider is no longer on performance watch. Source: Health Activity Purchasing Intentions 2010/11 Management Framework , PAQ, May June 2011 Slide 10

11 Service Agreements in 2010/11 Service Agreements have five components Service Agreements Service Providers Reporting 1. ABF for inpatients and ED 2. ABF for Ambulatory Surgery Initiative. Management 3. Remainder of services provided by AHS. 4. Mental health services which will be clearly identified in reporting and funds quarantined. Agreements Monitoring & Evaluation 5. Funding of special purpose programs. Source: Health Activity Purchasing Intentions Management Framework , PAQ, May June 2011 Slide 11

12 Management Framework Key Indicators 5 Domains Effectiveness Efficiency Equity Sustainability Processes Based on structure of the Report of Government Services (ROGS) Establishes a balanced scorecard for WA Health 30 June 2011 Slide 12

13 Key Indicators The PMF for includes five domains and ten KPIs. 1. EFFECTIVENESS Access 1. The proportion of emergency department patients seen within recommended times Hour Rule Program Percentage admitted, transferred or discharged within 4 hours. 3. Median wait time over boundary by category. 4. Elective surgery patients seen within boundary times. Appropriateness Quality 2. EFFICIENCY Inputs per output unit 3. EQUITY Access 4. SUSTAINABILITY Workforce 8. Staff turnover Facilities & Equipment 30 June 2011 Slide NET Expenditure to date distance to Budget. 6. Volume of activity to date proportion to target. 7. Elective surgery day of surgery admission rates. 5. PROCESSES Coding 9. Percentage of cases coded by end of month closing date. 10. Percentage of cases coded within boundary 80% in 2 weeks, remaining within 4 weeks. Finance Source: Management Framework , PAQ, May 2010

14 Management in 2010/11 The Management Framework (PMF) is designed to drive better patient outcomes and more efficient service delivery. 3 elements of Management AHS Service Agreements SHEF Operational Plan action items CE Personal Agreements Service Agreements (Activity & Budget) Service Providers (Undertake routine activity within the parameters of the Service Agreements) Reporting (KPI reported to DOH) The Management Report (PMR) will report monthly on: 10 PMF KPIs from Service Agreements against targets and thresholds Management (Incentives, remediation, penalties) Agreements (CEs ) Monitoring & Evaluation ( evaluated against targets and thresholds) The PMR commenced July 2010 Centrally prepared for AHS comment 30 June 2011 Slide 14

15 Management in 2010/11 Reporting Each KPI has been assessed against the thresholds at 4 levels of performance: Highly Performing- exceeding target Performing- meeting target Under-Performing- under target Not Performing- considerably under target No Indicator Strategic Pillar Target Thresholds Not Performing Underperforming Performing Highly Performing 4 Elective surgery patients seen within boundary times (a) Cat 1 < 30days (b) Cat 2 < 90 days (c) Cat 3 < 365 days Pillar 1 Cat 1: 100% Cat 2: 100% Cat 3: 100% Cat 1 <70% Cat 2:< 70% Cat 3:< 70% Cat 1: >70% < 95% Cat 2: >70% < 95% Cat 3: >70% < 95% Cat 1: >95% <98% Cat 2: >95% <98% Cat 3: >95% <98% Cat 1: >98% Cat 2: >98% Cat 3: >98% *In some instances these will be targets established by the Commonwealth Government's Department of Health and Ageing. Source: Health Activity Purchasing Intentions June 2011 Slide 15

16 Reporting 2010/11 Example of Scorecard Report KPI 1 Effectiveness Efficiency Sustainability KPI 2 KPI 3 KPI 4 KPI 5 KPI 6 KPI 7 KPI 8 KPI 9 Processes KPI 10 (a-e) Proportion of Emergency patients seen within recommended times Elective % cases Four Surgery day of a b c d e a b c a b c Expenditure a b coded by Hour surgery Staff turnover a b to date end of Rule admission % Cat month % % Cat % Cat (DOSA) rates % Triage % Triage % Triage Cat 1 Cat 2 Cat 3 3 Triage 1 2 ED 80% in 2 Cat 3 - Cat 4 - Cat 5 - > 30 > 90 > 365 < = Separations Cat 2 - < = 30 < = 90 Attendances weeks 30 min 60 min 2 hours days days days min days days days % Triage Cat 1-2 mins (a-c) Elective surgery number of cases over boundary (a-c) Elective surgery % patients seen within boundary times (a-b) Volume of Activity to date - Proportion of target (a-b) % cases coded in boundary times FACILITY AHS 1 n/a n/a n/a n/a n/a n/a n/a n/a n/a 0 n/a n/a n/a n/a n/a n/a n/a Hospital 1 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a Hospital 2 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 0 n/a n/a Hospital n/a n/a n/a n/a AHS 2 n/a n/a n/a n/a n/a n/a n/a 0 n/a n/a n/a n/a 0 n/a n/a n/a n/a n/a n/a n/a Hospital n/a n/a n/a n/a Hospital n/a n/a n/a n/a AHS 3 n/a n/a n/a n/a n/a n/a n/a n/a n/a -1 n/a n/a n/a n/a n/a n/a n/a Hospital n/a n/a n/a n/a Hospital 7 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 0 n/a Hospital n/a n/a n/a n/a Hospital 9 n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 0 n/a Remaining cases within 4 weeks of discharge COLOUR KEY: Not Performing Under Performing Performing Highly Performing n/a Not Applicable 30 June 2011 Slide 16

17 Future Directions The Management Strategic Directions 2011/12 to 2013/14 Consultation Framework will collaborate with stakeholders on the shape of the PMF. Consultation on Triennial Strategic Directions and Draft Annual PMF 2011/12 commenced 24 September 2010 and is now at a conclusion The 2011/12 PMF consultation was limited to the components of the PMF and their design including: Reporting obligations for 2011/12 KPIs, targets and thresholds monitoring and evaluation Management interventions Governance. Source: Management Strategic Directions to , PAQ, July June 2011 Slide 17

18 Management in 2011/12 The Management Framework (PMF) is designed to drive better patient outcomes and more efficient service delivery. The 2011/12 Management process establishes: Area Health Service (AHS) reporting obligations for 2011/12 Key Indicators (KPIs), targets and thresholds monitoring and evaluation The proposed PMF will include: Additional KPI to complete the dimensions Monitoring at the Agency, facility and AHS level evaluation only at the AHS level Rewards and penalties may apply Service Agreements (Activity & Budget) Service Providers (Undertake routine activity within the parameters of the Service Agreements) Management (Incentives, remediation, penalties) Agreements (CEs ) Reporting (KPI reported to DOH) Monitoring & Evaluation ( evaluated against targets and thresholds) 30 June 2011 Slide 18

19 Aligned to National Reporting Requirements Readiness for National Reform is critical to WA Health National Health Care Agreement National Partnership Agreements: For example, Closing the Gap in Indigenous Health Outcomes Australian Commission on Safety & Quality in Health Care COAG Agreement National Health and Hospitals Network Agreement 30 June 2011 Slide 19

20 Key Indicators Safety and Quality Clinical outcomes and current indicators will continue to be monitored by the OSQH. In addition the indicators endorsed in November 2009 by the Australian Health Ministers are listed below. The set of six national core hospital-level outcome indicators are: 1. Hospital standardised mortality ratio (HSMR); 2. Death in low-mortality Diagnosis Related Groups (DRGs); 3. In-hospital mortality rates for: acute myocardial infarction; heart failure; stroke; fractured neck of femur; and pneumonia; 4. Unplanned hospital re-admissions of patients discharged following management of: acute myocardial infarction; heart failure; knee and hip replacements; depression; schizophrenia; and paediatric tonsillectomy and adenoidectomy; 5. Healthcare associated Staphylococcus aureus bacteraemia infections, including Methicillin resistant Staphylococcus aureus (MRSA); and 6. Clostridium difficile (C.Diff) infections; Source: Health Activity Purchasing Intentions June 2011 Slide 20

21 Management in 2011/12 The Management Framework (PMF) is designed to drive better patient outcomes and more efficient service delivery. The proposed 2011/12 Management process establishes: Incentives- policy in drafting stage Service Agreements (Activity & Budget) Service Providers (Undertake routine activity within the parameters of the Service Agreements) Reporting (KPI reported to DOH) A process to address performance concerns 3 levels of Intervention Management (Incentives, remediation, penalties) Agreements (CEs ) Monitoring & Evaluation ( evaluated against targets and thresholds) 30 June 2011 Slide 21

Activity Based Funding and Management Program. Annual Performance Management Framework 2010-2011

Activity Based Funding and Management Program. Annual Performance Management Framework 2010-2011 Activity Based Funding and Management Program Annual Performance Management Framework 2010-2011 1 Department of Health, State of Western Australia (2010). Copyright to this material produced by the Western

More information

Hospital and Health Service Performance Management Framework

Hospital and Health Service Performance Management Framework Hospital and Health Service Performance Management Framework Hospital and Health Service Performance Management Framework Published by the State of Queensland (Queensland Health), September 2014. Effective

More information

Measures for the Australian health system. Belinda Emms Health Care Safety and Quality Unit Australian Institute of Health and Welfare

Measures for the Australian health system. Belinda Emms Health Care Safety and Quality Unit Australian Institute of Health and Welfare Measures for the Australian health system Belinda Emms Health Care Safety and Quality Unit Australian Institute of Health and Welfare Two sets of indicators The National Safety and Quality Indicators Performance

More information

NHS outcomes framework and CCG outcomes indicators: Data availability table

NHS outcomes framework and CCG outcomes indicators: Data availability table NHS outcomes framework and CCG outcomes indicators: Data availability table December 2012 NHS OF objectives Preventing people from dying prematurely DOMAIN 1: preventing people from dying prematurely Potential

More information

Next steps for you. Next steps for you

Next steps for you. Next steps for you Next steps for you Next steps for you Activity Based Funding and Management Version 3.0 The implementation of Activity Based Funding and Management is a wide reaching reform which will take place over

More information

2015-2016 Service Agreement Performance Framework

2015-2016 Service Agreement Performance Framework June 2015 2015-2016 Service Agreement Performance Framework Activity Based Funding and Management Contents 1 Background 4 Overview of the Department s Performance Framework 4 2 Purpose of the Service Agreement

More information

Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario 3/31/2015

Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario 3/31/2015 Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario 3/31/2015 This document is intended to provide health care organizations in Ontario with guidance as to how they can develop

More information

Annual Performance Management Framework 2015-2016

Annual Performance Management Framework 2015-2016 Annual Performance Management Framework 2015-2016 Department of Health, State of Western Australia (2015). Copyright to this material is vested in the State of Western Australia unless otherwise indicated.

More information

Section 6. Strategic & Service Planning

Section 6. Strategic & Service Planning Section 6 Strategic & Service Planning 6 Strategic & Service Planning 6.1 Strategic Planning Responsibilities Section 6 Strategic & Service Planning 6.1.1 Role of Local Health Districts and Specialty

More information

Hospital Sector 2014-2015

Hospital Sector 2014-2015 Hospital Sector Facility #: 718 Hospital Name: Hospital Legal Name: Schedule A: Funding Allocation Target Intended Purpose or Use of Funding Estimated 1 Funding Allocation 1 FUNDING SUMMARY Other LHIN

More information

Key Health Areas Mapped to Out of Hospital Programme Areas

Key Health Areas Mapped to Out of Hospital Programme Areas 1 Key Area (according to letter from David Nicholson) Reducing the number of years of life lost by the people of England from treatable conditions (e.g. including cancer, stroke, heart disease, respiratory

More information

2014-2015 SERVICE AGREEMENT PERFORMANCE FRAMEWORK

2014-2015 SERVICE AGREEMENT PERFORMANCE FRAMEWORK Version 1.0 Final Amended December 2014 2014-2015 SERVICE AGREEMENT PERFORMANCE FRAMEWORK Activity Based Funding and Management Contents 1 Executive Summary 3 2 Background 5 Overview of the Department

More information

A set of performance indicators across the health and aged care system

A set of performance indicators across the health and aged care system A set of performance indicators across the health and aged care system Prepared by the Australian Institute of Health and Welfare for Health Ministers June 2008 4 Contents Contents... 1 Executive summary...

More information

Dashboard Views. Email Alerts

Dashboard Views. Email Alerts Dashboard Views There are a range of different dashboard views available as standard within the system. The expandable list view (HED Signals, NHS Choice Indicators, Nationally Published Indicators and

More information

Reducing Readmissions with Predictive Analytics

Reducing Readmissions with Predictive Analytics Reducing Readmissions with Predictive Analytics Conway Regional Health System uses analytics and the LACE Index from Medisolv s RAPID business intelligence software to identify patients poised for early

More information

HAI LEADERSHIP PARTNERING FOR ACCOUNTABLE CARE

HAI LEADERSHIP PARTNERING FOR ACCOUNTABLE CARE HAI LEADERSHIP PARTNERING FOR ACCOUNTABLE CARE Cepheid s Government Affairs Department Advocating for Patient Access to Molecular Diagnostics in the Era of Healthcare Reform A TEAM APPROACH Legislative

More information

Measuring quality along care pathways

Measuring quality along care pathways Measuring quality along care pathways Sarah Jonas, Clinical Fellow, The King s Fund Veena Raleigh, Senior Fellow, The King s Fund Catherine Foot, Senior Fellow, The King s Fund James Mountford, Director

More information

Annex 5 Performance management framework

Annex 5 Performance management framework Annex 5 Performance management framework The Dumfries and Galloway Integration Joint Board (IJB) will be responsible for planning the functions given to it and for making sure it delivers them using the

More information

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS HELD ON 16 APRIL 2014

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS HELD ON 16 APRIL 2014 SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY G REPORT TO THE BOARD OF DIRECTORS HELD ON 16 APRIL 2014 Subject: Supporting TEG Member: Authors: Status 1 Performance Management Framework

More information

NATIONAL HEALTHCARE AGREEMENT 2012

NATIONAL HEALTHCARE AGREEMENT 2012 NATIONAL HEALTHCARE AGREEMENT 2012 Council of Australian Governments An agreement between the Commonwealth of Australia and the States and Territories, being: t t t t t t t t the State of New South Wales;

More information

8.8 Emergency departments: at the front line

8.8 Emergency departments: at the front line 8.8 Emergency departments: at the front line Emergency departments are a critical component of the health system because they provide care for patients who have life-threatening or other conditions that

More information

Integrated Performance Report

Integrated Performance Report Integrated Performance Report M03 June 2015 Presented by: Angela Stevenson (Deputy Chief Operating Officer) Des Holden (Medical Director) Fiona Alsop (Chief Nurse) Paul Simpson (Chief Financial Officer)

More information

Guide to the National Safety and Quality Health Service Standards for health service organisation boards

Guide to the National Safety and Quality Health Service Standards for health service organisation boards Guide to the National Safety and Quality Health Service Standards for health service organisation boards April 2015 ISBN Print: 978-1-925224-10-8 Electronic: 978-1-925224-11-5 Suggested citation: Australian

More information

Value Based Care and Healthcare Reform

Value Based Care and Healthcare Reform Value Based Care and Healthcare Reform Dimensions in Cardiac Care November, 2014 Jacqueline Matthews, RN, MS Senior Director, Quality Reporting & Reform Quality and Patient Safety Institute Cleveland Clinic

More information

ACT PUBLIC HEALTH SERVICES Quarterly performance report

ACT PUBLIC HEALTH SERVICES Quarterly performance report ACT public health services ACT PUBLIC HEALTH SERVICES Quarterly performance report June 2010 Your health our priority 1 Quarterly Performance Report Year to June 2010 Contents Our public hospitals... 4

More information

Value Based Purchasing (VBP) Awareness Brief. FY 2018 Value Based Purchasing Program Domain Weighting

Value Based Purchasing (VBP) Awareness Brief. FY 2018 Value Based Purchasing Program Domain Weighting Value Based Purchasing (VBP) Awareness Brief This Awareness Brief provides a high level summary understanding of value based purchasing. The Hospital Value Based Purchasing (VBP) Program adjusts hospitals

More information

Western Australian Strategic Plan for Safety and Quality in Health Care 2013 2017

Western Australian Strategic Plan for Safety and Quality in Health Care 2013 2017 Western Australian Strategic Plan for Safety and Quality in Health Care 2013 2017 Placing patients first health.wa.gov.au 1 This publication has been produced by the: Quality Improvement and Change Management

More information

South Metropolitan Health Service

South Metropolitan Health Service South Metropolitan Health Service Service Agreement 2014-2015 improving care managing resources delivering quality ABF/ABM PAQ Consultation Final Program Team Exec Dir 27/06/2014 3:17 PM Department of

More information

Intelligent Monitoring Report

Intelligent Monitoring Report Intelligent Monitoring Report Report on Sandwell and West Birmingham Hospitals NHS Trust 21 October 2013 (Revised) Sandwell and West Birmingham Hospitals NHS Trust Intelligent Monitoring: Report on 21

More information

National Clinical Programmes

National Clinical Programmes National Clinical Programmes Section 3 Background information on the National Clinical Programmes Mission, Vision and Objectives July 2011 V0. 6_ 4 th July, 2011 1 National Clinical Programmes: Mission

More information

ALBERTA S HEALTH SYSTEM PERFORMANCE MEASURES

ALBERTA S HEALTH SYSTEM PERFORMANCE MEASURES ALBERTA S HEALTH SYSTEM PERFORMANCE MEASURES 1.0 Quality of Health Services: Access to Surgery Priorities for Action Acute Care Access to Surgery Reduce the wait time for surgical procedures. 1.1 Wait

More information

Child and Adolescent Health Service

Child and Adolescent Health Service Child and Adolescent Health Service Service Agreement 2014-2015 improving care managing resources delivering quality ABF/ABM PAQ Consultation Final Program Team Exec Dir 27/06/2014 10:13 AM Department

More information

Everyone counts Ambitions for GCCG for 7 key outcome measures

Everyone counts Ambitions for GCCG for 7 key outcome measures Everyone counts s for GCCG for 7 key outcome measures Outcome ambition Outcome framework measure Baseline 2014/15 Potential years of life lost to 1. Securing additional years of conditions amenable to

More information

Quality-Based Procedures

Quality-Based Procedures Quality-Based Procedures Fiscal Year 2015/16 Volume Management Instructions and Operational Policies for Local Health Integration Networks Ministry of Health and Long-Term Care 1 Table of Contents 1.0

More information

NHS Wales. Delivery Framework 2013-14 and Future Plans

NHS Wales. Delivery Framework 2013-14 and Future Plans NHS Wales Delivery Framework 2013-14 and Future Plans ISBN 978 0 7504 9296 6 Crown copyright 2013 WG18462 Delivery Framework 2013/14 1. Background 1.1. This Framework provides clarity about the delivery

More information

NHS Quality Accounts. Auditor guidance 2014-15

NHS Quality Accounts. Auditor guidance 2014-15 NHS Quality Accounts Auditor guidance 2014-15 Contents Introduction... 3 Background... 3 Requirements for NHS trusts... 3 Summary approach for auditors... 4 Limited Assurance Report... 7 Purpose... 7 Compliance

More information

Progress on the System Sustainability Programme. Submitted to: NHS West Norfolk CCG Governing Body, 31 July 2014

Progress on the System Sustainability Programme. Submitted to: NHS West Norfolk CCG Governing Body, 31 July 2014 Agenda Item: 9.1 Subject: Presented by: Progress on the System Sustainability Programme Dr Sue Crossman, Chief Officer Submitted to: NHS West Norfolk CCG Governing Body, 31 July 2014 Purpose of Paper:

More information

Performance Dashboard Appendix 1 Trust Board - 19th June 2012

Performance Dashboard Appendix 1 Trust Board - 19th June 2012 Performance Dashboard Appendix 1 Trust Board - 19th June 2012 Code Integrated Performance Measure Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Criteria for Traffic

More information

Evaluating the Impact of Activity-Based Funding on Health System Performance

Evaluating the Impact of Activity-Based Funding on Health System Performance Evaluating the Impact of Activity-Based Funding on Health System Performance Health System Performance Our Vision Better data. Better decisions. Healthier Canadians. Our Mandate To lead the development

More information

2015-16 SERVICE AGREEMENT KEY PERFORMANCE INDICATORS AND SERVICE MEASURES DATA DICTIONARY

2015-16 SERVICE AGREEMENT KEY PERFORMANCE INDICATORS AND SERVICE MEASURES DATA DICTIONARY Information Bulletin Ministry of Health, NSW 73 Miller Street North Sydney NSW 2060 Locked Mail Bag 961 North Sydney NSW 2059 Telephone (02) 9391 9000 Fax (02) 9391 9101 http://www.health.nsw.gov.au/policies/

More information

NHS Scotland Wheelchair Modernisation Delivery Group

NHS Scotland Wheelchair Modernisation Delivery Group SCOTTISH GOVERNMENT HEALTH AND SOCIAL CARE DIRECTORATES THE QUALITY UNIT HEALTHCARE PLANNING DIVISION NHS Scotland Wheelchair Modernisation Delivery Group WHEELCHAIR & SEATING SERVICES QUALITY IMPROVEMENT

More information

KPIs for Effective, Real-Time Dashboards in Hospitals. Abstract

KPIs for Effective, Real-Time Dashboards in Hospitals. Abstract KPIs for Effective, Real-Time Dashboards in Hospitals Abstract The disparate and disjointed data silos across various hospital departments constitute the biggest decision-making bottleneck. They impede

More information

Transforming Patient Flow, Improving Patient Care

Transforming Patient Flow, Improving Patient Care Transforming Patient Flow, Improving Patient Care Transformation by Design (TbyD) Dr. Peter Nord, VP, CMO, Chief of Staff Thelma Horwitz, Director, Quality and Process Improvement Heidi Hunter, Quality

More information

OPERATIONAL DIRECTIVE. Data Stewardship and Custodianship Policy. Superseded By:

OPERATIONAL DIRECTIVE. Data Stewardship and Custodianship Policy. Superseded By: OPERATIONAL DIRECTIVE Enquiries to: Ruth Alberts OD number: OD0321/11 Performance Directorate Phone number: 9222 4218 Date: February 2011 Supersedes: OD 0107/08 File No: F-AA-00673 Subject: Data Stewardship

More information

healthcare associated infection 1.2

healthcare associated infection 1.2 healthcare associated infection A C T I O N G U I D E 1.2 AUSTRALIAN SAFETY AND QUALITY GOALS FOR HEALTH CARE What are the goals? The Australian Safety and Quality Goals for Health Care set out some important

More information

Quality and Safety Programme Fractured neck of femur services

Quality and Safety Programme Fractured neck of femur services Quality and Safety Programme Fractured neck of femur services London quality standards February 2013 1 Introduction The case for change for fractured neck of femur services in London demonstrates that

More information

NHS England London Southside 4th Floor 105 Victoria Street London SW1E 6QT. 24 th July 2014. Dear Daniel, Nicola and Sue, Re: CCG Annual Assurance

NHS England London Southside 4th Floor 105 Victoria Street London SW1E 6QT. 24 th July 2014. Dear Daniel, Nicola and Sue, Re: CCG Annual Assurance NHS England London Southside 4th Floor 105 Victoria Street London SW1E 6QT 24 th July 2014 Dear Daniel, Nicola and Sue, Re: CCG Annual Assurance Many thanks for meeting with us on 6 th June 2014 to discuss

More information

Fiscal Year 2016 proposed Inpatient and Long-term Care Hospital policy and payment changes (CMS-1632-P)

Fiscal Year 2016 proposed Inpatient and Long-term Care Hospital policy and payment changes (CMS-1632-P) Fiscal Year 2016 proposed Inpatient and Long-term Care Hospital policy and payment changes (CMS-1632-P) Date 2015-04-17 Title Fiscal Year 2016 proposed Inpatient and Long-term Care Hospital policy and

More information

Managing in an Activity Based Funding Environment

Managing in an Activity Based Funding Environment Performance Activity and Quality Division Managing in an Activity Based Funding Environment A Practical Guide for everyone Version 1.0 improving care managing resources delivering quality To request permission

More information

Value-Based Purchasing Program Overview. Maida Soghikian, MD Grand Rounds Scripps Green Hospital November 28, 2012

Value-Based Purchasing Program Overview. Maida Soghikian, MD Grand Rounds Scripps Green Hospital November 28, 2012 Value-Based Purchasing Program Overview Maida Soghikian, MD Grand Rounds Scripps Green Hospital November 28, 2012 Presentation Overview Background and Introduction Inpatient Quality Reporting Program Value-Based

More information

Vale Of York CCG Performance Dashboard July 2012. Page 1 of 11

Vale Of York CCG Performance Dashboard July 2012. Page 1 of 11 Vale Of York CCG Dashboard July 2012 Page 1 of 11 Summary assessment CONTENTS Page 3 and Quality Indicators Domain 1: Preventing people from dying prematurely 4 Domain 2: Enhancing quality of life for

More information

Submission by the Australian College of Midwives (Inc.) in relation to The Australian Safety and Quality Goals for Health Care

Submission by the Australian College of Midwives (Inc.) in relation to The Australian Safety and Quality Goals for Health Care Submission by the Australian College of Midwives (Inc.) in relation to The Australian Safety and Quality Goals for Health Care The Consultation Paper titled Australian Safety and Quality Goals for Health

More information

GLOUCESTERSHIRE HOSPITALS NHS FOUNDATION TRUST

GLOUCESTERSHIRE HOSPITALS NHS FOUNDATION TRUST GLOUCESTERSHIRE HOSPITALS NHS FOUNDATION TRUST Appendix A PERFORMANCE MANAGEMENT FRAMEWORK Corporate Performance Document PATIENT EXPERIENCE CSF 1: Measure and exceed patient expectations, improving the

More information

Overview of the Hospital Value-Based Purchasing (VBP) Fiscal Year (FY) 2017

Overview of the Hospital Value-Based Purchasing (VBP) Fiscal Year (FY) 2017 Overview of the Hospital Value-Based Purchasing (VBP) Fiscal Year (FY) 2017 Bethany Wheeler Hospital VBP Program Support Contract Lead HSAG February 17, 2015 2 p.m. ET Purpose This event will provide an

More information

Patient Flow and Care Transitions Strategy 2013-2018. Updated September 2014

Patient Flow and Care Transitions Strategy 2013-2018. Updated September 2014 Patient Flow and Care Transitions Strategy 2013-2018 Updated Introduction Island Health s Patient Flow and Care Transitions 2013-2018 Strategy builds on the existing work within the organization to address

More information

Hospital Patient Flow and NEST. Damian Miners, Principal Policy Analyst, SRF February 2013

Hospital Patient Flow and NEST. Damian Miners, Principal Policy Analyst, SRF February 2013 Hospital Patient Flow and NEST Damian Miners, Principal Policy Analyst, SRF February 2013 Patient Flow & NEST Many strategies to assist with the flow of patients through NSW Hospitals National Emergency

More information

Activity based funding for Australian public hospitals: Towards a Pricing Framework

Activity based funding for Australian public hospitals: Towards a Pricing Framework Carers Australia s response to the Independent Hospital Pricing Authority s discussion paper: Activity based funding for Australian public hospitals: Towards a Pricing Framework Carers Australia February

More information

BOARD PAPER - NHS ENGLAND. Clearance: Tim Kelsey, National Director for Patient and Information

BOARD PAPER - NHS ENGLAND. Clearance: Tim Kelsey, National Director for Patient and Information Paper NHSE180704 BOARD PAPER - NHS ENGLAND Title: Integrated performance report Clearance: Tim Kelsey, National Director for Patient and Information Purpose of paper: To provide a first report on NHS England

More information

Submission to the National Commission of Audit (Health and related expenditure) December 2013

Submission to the National Commission of Audit (Health and related expenditure) December 2013 Submission to the National Commission of Audit (Health and related expenditure) December 2013 Introduction Private Healthcare Australia is the industry association representing the 23 leading private health

More information

Value-Based Purchasing

Value-Based Purchasing Emerging Topics in Healthcare Reform Value-Based Purchasing Janssen Pharmaceuticals, Inc. Value-Based Purchasing The Patient Protection and Affordable Care Act (ACA) established the Hospital Value-Based

More information

Supporting all NHS Trusts to achieve NHS Foundation Trust status by April 2014

Supporting all NHS Trusts to achieve NHS Foundation Trust status by April 2014 TFA document Supporting all NHS Trusts to achieve NHS Foundation Trust status by April 2014 Tripartite Formal Agreement between: Walsall Healthcare NHS Trust NHS West Midlands Department of Health Introduction

More information

Exploring healthcare variation in Australia

Exploring healthcare variation in Australia Exploring healthcare variation in Australia Luke Slawomirski Program Manager, Implementation Support Visiting Fellow, University of Technology Sydney Sep 18, 2014 Outline 1. Australia and its healthcare

More information

A redesign journey to improve patient access to acute Mental Health Services

A redesign journey to improve patient access to acute Mental Health Services A redesign journey to improve patient access to acute Mental Health Services Create better experiences for people using health services Prepared by Louise McFadden and Gabrielle Mulcahy A redesign journey

More information

Emma Sayner, Chief Finance Officer. Joy Dodson, Head of Business Intelligence

Emma Sayner, Chief Finance Officer. Joy Dodson, Head of Business Intelligence Agenda Item: 5.4 Report to: CCG Board Date of Meeting: 25 October 2013 Subject: Presented by: Author: Business Intelligence Report Emma Sayner, Chief Finance Officer Joy Dodson, Head of Business Intelligence

More information

2003 FIRST MINISTERS ACCORD

2003 FIRST MINISTERS ACCORD 2003 FIRST MINISTERS ACCORD ON HEALTH CARE RENEWAL 1 In September 2000, First Ministers agreed on a vision, principles and action plan for health system renewal. Building from this agreement, all governments

More information

Improving Information and Transparency in Private Healthcare

Improving Information and Transparency in Private Healthcare Patient Safety in Independent Healthcare Wednesday 1 July 2015, Hallam Conference Centre, London Improving Information and Transparency in Private Healthcare Matt James, Chief Executive Private Healthcare

More information

Submission to the. National Commission of Audit

Submission to the. National Commission of Audit Submission to the National Commission of Audit 18 November 2013 Introduction The Australian Healthcare and Hospitals Association (AHHA) welcomes the opportunity to provide a submission to the National

More information

Group Chief Executive s Statement

Group Chief Executive s Statement Group Chief Executive s Statement I am pleased to welcome you to our Quality Accounts 2016. Our 2016 Quality Accounts provide a transparent picture of BMI Healthcare s performance over the period covered

More information

Creating Exceptional Experiences: Transforming Patient Centered Care to Patients as Partners in Care

Creating Exceptional Experiences: Transforming Patient Centered Care to Patients as Partners in Care Creating Exceptional Experiences: Transforming Patient Centered Care to Patients as Partners in Care Mary Kay McCarthy, Senior Clinical Director Judy Costello, Senior Clinical Director Scott McIntaggart,

More information

Managing Acute Patient Flows. Victorian Auditor-General s Report November 2008 2008-09:8

Managing Acute Patient Flows. Victorian Auditor-General s Report November 2008 2008-09:8 Managing Acute Patient Flows Victorian Auditor-General s Report November 2008 2008-09:8 V I C T O R I A Victorian Auditor-General Managing Acute Patient Flows Ordered to be printed VICTORIAN GOVERNMENT

More information

National Safety and Quality Health Service Standards and their use in a Model National Accreditation Scheme. Consultation Regulatory Impact Statement

National Safety and Quality Health Service Standards and their use in a Model National Accreditation Scheme. Consultation Regulatory Impact Statement National Safety and Quality Health Service Standards and their use in a Model National Accreditation Scheme Consultation Regulatory Impact Statement September 2010 Table of Contents 1. INTRODUCTION...1

More information

Mr David Kalisch Commissioner, Hospital Studies Productivity Commission Locked Bag 2, Collins Street East Melbourne VIC 8003

Mr David Kalisch Commissioner, Hospital Studies Productivity Commission Locked Bag 2, Collins Street East Melbourne VIC 8003 MrDavidKalisch Commissioner,HospitalStudies ProductivityCommission LockedBag2,CollinsStreetEast MelbourneVIC8003 Email:hospitals@pc.gov.au DearMrKalisch The Australian Health Insurance Association (AHIA)

More information

Controlling MRSA in England: what we have done and what we think worked. Professor Barry Cookson

Controlling MRSA in England: what we have done and what we think worked. Professor Barry Cookson Controlling MRSA in England: what we have done and what we think worked Professor Barry Cookson Depts. of Health Policy & Tropical & Infectious Disease, London School of Hygiene & Tropical Medicine. Dept

More information

HEALTH PREFACE. Introduction. Scope of the sector

HEALTH PREFACE. Introduction. Scope of the sector HEALTH PREFACE Introduction Government and non-government sectors provide a range of services including general practitioners, hospitals, nursing homes and community health services to support and promote

More information

The Role of Boards of Management in Clinical Governance. Professor Alan Wolff Wimmera Health Care Group October 2015

The Role of Boards of Management in Clinical Governance. Professor Alan Wolff Wimmera Health Care Group October 2015 The Role of Boards of Management in Clinical Governance Professor Alan Wolff Wimmera Health Care Group October 2015 Horsham, Victoria, Australia North Western Victoria Cropping & sheep farming Nearest

More information

HPF Tool. Template for the Performance and Accountability Statement Second round reviews. Amended December 2012

HPF Tool. Template for the Performance and Accountability Statement Second round reviews. Amended December 2012 HPF Tool Template for the Performance and Accountability Statement Second round reviews Amended December 2012 The High Performance Framework was developed by the Public Sector Performance Commission. This

More information

OPERATIONAL DIRECTIVE

OPERATIONAL DIRECTIVE OPERATIONAL DIRECTIVE Enquiries to: Healthcare Associated Infection Unit OD number: OD0527/14 Phone number: 08 9388 4868 Date: 26 May 2014 Supersedes: OD 0197/09 (12/06/2009) File No: F-AA-28007 Subject:

More information

Application of the Framework is relevant to clinical networks, units and health service teams within each service or organisation.

Application of the Framework is relevant to clinical networks, units and health service teams within each service or organisation. NSW Health Performance Framework The NSW Health Performance Framework, encompassing Service Agreements, Service Compacts Performance Review meetings and associated processes, is now well accepted across

More information

Australian hospital statistics. Emergency department care

Australian hospital statistics. Emergency department care Australian hospital statistics 2013 14 Emergency department care HEALTH SERVICES SERIES Number 58 Australian hospital statistics 2013 14 Emergency department care Australian Institute of Health and Welfare

More information

Open and Honest Care in your Local Hospital

Open and Honest Care in your Local Hospital Open and Honest Care in your Local Hospital The Open and Honest Care: Driving Improvement Programme aims to support organisations to become more transparent and consistent in publishing safety, experience

More information

Performance Monitoring for Primary Health Networks:

Performance Monitoring for Primary Health Networks: Performance Monitoring for Primary Health Networks: A working example of performance measures in primary health Mark Booth First Assistant Secretary Primary and Mental Health Care Division 12 May 2015

More information

Anaesthetics, Pain Relief & Critical Care Services Follow-Up Study REGIONAL REPORT. Performance Review Unit

Anaesthetics, Pain Relief & Critical Care Services Follow-Up Study REGIONAL REPORT. Performance Review Unit Anaesthetics, Pain Relief & Critical Care Services Follow-Up Study REGIONAL REPORT Performance Review Unit CONTENTS page I INTRODUCTION... 2 II PRE-OPERATIVEASSESSMENT... 4 III ANAESTHETIC STAFFING AND

More information

Results from the Commonwealth Fund s State Scorecard on Health System Performance Kansas in comparison to Iowa

Results from the Commonwealth Fund s State Scorecard on Health System Performance Kansas in comparison to Iowa Results from the Commonwealth Fund s State Scorecard on Health System Performance Kansas in comparison to Iowa Aiming Higher: Results from a State Scorecard on Health System Performance, published by the

More information

INTEGRATED PERFORMANCE REPORT for period ending 31 st December 2010 Performance

INTEGRATED PERFORMANCE REPORT for period ending 31 st December 2010 Performance Enclosure 8 INTEGRATED PERFORANCE REPORT for period ending 31 st December 2010 Performance EXECUTIVE RESPONSIBLE AUTHOR (if different from above) CORPORATE OBJECTIVE BUSINESS PLAN OBJECTIVE NO(S) Tina

More information

Data Management, Audit and Outcomes of the NHS

Data Management, Audit and Outcomes of the NHS Data Management, Audit and Outcomes Providing Accurate Outcomes and Activity Data The Trust has in place robust mechanisms for capturing and reporting on all oesophago-gastric cancer surgery activity and

More information

Quality Scorecard overall heart attack care overall heart failure overall pneumonia care overall surgical infection rate patient safety survival

Quality Scorecard overall heart attack care overall heart failure overall pneumonia care overall surgical infection rate patient safety survival Quality Scorecard s are required to report quality statistics to the s for Medicare and Medicaid Services (CMS) and the Department of Health (DOH). This information is made available at www.hospitalcompare.hhs.gov

More information

NATIONAL HEALTH REFORM AGREEMENT

NATIONAL HEALTH REFORM AGREEMENT NATIONAL HEALTH REFORM AGREEMENT Council of Australian Governments An agreement between the Commonwealth of Australia and the States and Territories, being: the State of New South Wales; the State of Victoria;

More information

Definition of a Queensland Health Clinical Pathway

Definition of a Queensland Health Clinical Pathway Definition of a Queensland Health Clinical Pathway A document outlining a standardised, evidence-based, multi disciplinary management plan, which identifies an appropriate sequence of clinical interventions,

More information

Exploring outcomes and cost savings in an integrated rehabilitation model of care

Exploring outcomes and cost savings in an integrated rehabilitation model of care pwc.com.au Exploring outcomes and cost savings in an integrated rehabilitation model of care IHPA ABF Conference 2014 Carrie Schulman Sophie Kent Principles used in assessing value attached to an integrated

More information

Evidence Based Practice to. Value Based Purchasing. Barb Rogness BSN MS Building Bridges May 2013

Evidence Based Practice to. Value Based Purchasing. Barb Rogness BSN MS Building Bridges May 2013 Evidence Based Practice to Value Based Purchasing Barb Rogness BSN MS Building Bridges May 2013 Why this topic? Value based Purchasing is here and not going away. It will grow by leaps and bounds. The

More information

UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST Trust Key Performance Indicators October 2011

UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST Trust Key Performance Indicators October 2011 UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST Trust Key Performance Indicators October 2011 Report to: Trust Board 29 th November 2011 Report from: Sponsoring Executive: Aim of Report / Principle

More information

Niagara Health System. April 1, 2011. Niagara Health System 1 155 Ontario Street St. Catharines, ON

Niagara Health System. April 1, 2011. Niagara Health System 1 155 Ontario Street St. Catharines, ON Niagara Health System April 1, 2011 Niagara Health System 1 Part A: Overview of Our Hospital s Quality Improvement Plan 1. Overview of our quality improvement plan for 2011-12 The Niagara Health System

More information

Case Study: Chesterfield Royal Hospital NHS Foundation Trust The Importance of Good Governance

Case Study: Chesterfield Royal Hospital NHS Foundation Trust The Importance of Good Governance Case Study: Chesterfield Royal Hospital NHS Foundation Trust The Importance of Good Governance Summary In March 2008, Chesterfield Royal Hospital NHS Foundation Trust experienced increased numbers of new

More information

The Centers for Medicare & Medicaid Services (CMS) Acute Care Hospital Fiscal Year (FY) 2018 Quality Improvement Program Measures

The Centers for Medicare & Medicaid Services (CMS) Acute Care Hospital Fiscal Year (FY) 2018 Quality Improvement Program Measures ID Me asure Name NQF # - (HRRP) ID Me asure Name NQF # - (HRRP) ID Me asure Name NQF # - (HRRP) CMS Measures Fiscal Year 2018 The Centers for Medicare & Medicaid Services (CMS) Acute Care Fiscal Year (FY)

More information

Framework for Australian clinical quality registries

Framework for Australian clinical quality registries Framework for Australian clinical quality registries ISBN: 978-1-921983-71-9 Suggested citation: Australian Commission on Safety and Quality in Health Care, Framework for Australian clinical quality registries.

More information

Other Clinical Support services available on site include Oncology, Laboratory, Pharmacy, Physiotherapy and Audiology.

Other Clinical Support services available on site include Oncology, Laboratory, Pharmacy, Physiotherapy and Audiology. BMI Albyn Hospital Quality Accounts April 2013 to March 2014 ALBYN HOSPITAL BMI Albyn Hospital is part of BMI Healthcare a leading provider of healthcare services throughout the UK. Located in the west

More information

How To Write A Health Plan For Kirkcaldy And Levenmouth

How To Write A Health Plan For Kirkcaldy And Levenmouth Kirkcaldy & Levenmouth Committee Meeting Tuesday 14th May 2013 Agenda Item No 11.3 DELIVERY & EFFICIEY: WORKPLAN 2013/14 1. INTRODUCTION 1.1 Kirkcaldy and Levenmouth Workplan is based on the s Balanced

More information

Emergency department performance reporting. Report 3 : 2014 15

Emergency department performance reporting. Report 3 : 2014 15 Emergency department performance reporting Report 3 : 2014 15 Queensland Audit Office Location Level 14, 53 Albert Street, Brisbane Qld 4000 PO Box 15396, City East Qld 4002 Telephone (07) 3149 6000 Email

More information

National Provider Call: Hospital Value-Based Purchasing (VBP) Program

National Provider Call: Hospital Value-Based Purchasing (VBP) Program National Provider Call: Hospital Value-Based Purchasing (VBP) Program Fiscal Year 2016 Overview for Beneficiaries, Providers and Stakeholders Cindy Tourison, MSHI Lead, Hospital Inpatient Quality Reporting

More information

State HAI Template Utah. 1. Develop or Enhance HAI program infrastructure

State HAI Template Utah. 1. Develop or Enhance HAI program infrastructure State HAI Template Utah 1. Develop or Enhance HAI program infrastructure Successful HAI prevention requires close integration and collaboration with state and local infection prevention activities and

More information