Marion County Public Schools District Technology Plan Technology Plan

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1 Technology Plan Rev. 7/1/2014

2 CONTENTS ESSENTIAL COMPONENTS 1. MISSION STATEMENT 3 2. GENERAL INTRODUCTION/BACKGROUND 3 3. NEEDS ASSESSMENT/GOALS FUNDING PLAN TECHNOLOGY ACQUISITION PLAN ACCESS USER SUPPORT PLAN PROFESSIONAL DEVELOPMENT PLAN PROGRAM EVALUATION E-RATE PLANNING CRITERIA 32 Appendices: Appendix A School Board Policies 34 Appendix B Telecommunications Infrastructure Refresh 36 Appendix C K-12 Computer Refresh and Student Computer Ratios 38 Appendix D HB Year Strategic Plan Florida Digital Classrooms 40 Appendix E WAN Typology 42 Appendix F Fire Alarm Panel Refresh 43 Appendix G Intercom Head-End Refresh 45 Appendix H Network Infrastructure Refresh 47 2 Rev. 7/1/2014

3 1. MISSION STATEMENT Create simple and efficient access for students, staff and parents using ANY device. 1.1 Promote the effective use of technology to implement the Florida Standards to improve performance of all students. The district and individual schools will facilitate the effective and cost efficient use of funds for technology. Centralized management of all technology infrastructures enables MCPS to establish minimal technology standards for all schools. Addressing equity of access to instructional resources is a major goal of our district and our individual schools. 2. GENERAL INTRODUCTION/BACKGROUND 2.1 District profile-provide relevant social, economic, geographic, and demographic factors influencing the district implementation of technology. Marion County is located in North Central Florida, comprising 1,650 square miles. Marion County is the sixth largest geographic school district in Florida. It is larger in size than Rhode Island and only slightly smaller than Delaware. Based on the US census Bureau, Marion County has an estimated population of 335,135. Marion County is the crossroad of Florida connecting I75, Highways 200, 27, 40, 301, and 441. The student enrollment as of May, 2014, was 41, 808. Ethnic enrollment is: 58.04% Caucasian 19.5% African American 14.87% Hispanic 5.17% Multi-Cultural 1.83% Asian.59% Indian Note: 48.56% female students and 51.44% male students. The district percent eligible for Free/Reduced Lunch for funding year 17 is 84%. The district employs approximately 6,000 people. Marion County Public Schools (MCPS) continues to be one of the lowest in the state in expenditure for district and school administration. As of April 2012, Marion ranks as the lowest in the state in administrative costs out of 67 Florida school districts. Marion County continues to be one of the lowest in the state per student funding. Marion County has enrolled English Language Learners (ELL) students representing 45 different foreign languages. 3 Rev. 7/1/2014

4 Growth of student population, increasing program requirements and maintaining a technological infrastructure are major challenges facing Marion County Public Schools. 2.2 Planning process - provide a description of technology plan development process to include, but not limited to: Development of partnerships with community business and industry Many of the public schools in Marion County have a partnership with a business organization. In addition, many school and district projects are also sponsored by community businesses and organizations. Additionally, a large number of businesses formally sponsor individual school, district projects and/or departmental events. Marion County takes pride that their associations are approved by the School Board in a formal agreement providing for an active partnership. A list of these partnerships is listed below: Business Partner Program The partnerships between local businesses and the Marion County Public Schools is one of the more rewarding examples of private sector involvement with our schools. School Anthony Elementary Belleview Elementary Belleview High Belleview Middle Belleview-Santos Elementary College Park Elementary Dr. N.H. Jones Elementary Dunnellon Elementary Dunnellon High Dunnellon Middle East Marion Elementary Eighth Street Elementary Emerald Shores Elementary Evergreen Elementary Fessenden Elementary Forest High Fort King Middle Fort McCoy School Greenway Elementary Business Partner Belleview United Methodist Church The Rotary Club of Belleview Teachers Sharing Answers College of Central Florida Ajax Construction; Dr. Gummadi, Reed Orthodontics; Siva,MD; Dr. Quinn Dentistry Ocala Specialty Hardware & Installation, Inc. Closet Maid Edwards Construction Services, Inc. Zaxby s; E-ONE, Inc. Adena Springs South 4 Rev. 7/1/2014

5 Hammett Bowen Jr. Elementary Harbour View Elementary Hillcrest School Horizon Academy at Marion Oaks Howard Middle Lake Weir High Lake Weir Middle Liberty Middle Madison Street Elementary Maplewood Elementary Marion Oaks Elementary Marion Technical Institute North Marion High North Marion Middle Oakcrest Elementary Ocala Springs Elementary Osceola Middle Reddick-Collier Elementary Romeo Elementary Saddlewood Elementary Shady Hill Elementary South Ocala Elementary Sparr Elementary Stanton-Weirsdale Elementary Sunrise Elementary Vanguard High Ward-Highlands Elementary West Port High Wyomina Park Elementary InLine Orthodontics The Briggs Law Firm Cox Communications Lockheed Martin Corp. Closet Maid ACA Construction Group Regions Bank CenturyLink Seminole Stores Reed Orthodontics Signature Brands, LLC Ford Orthodontics, PA Sparr Building & Farm Supply O.F. Cannon, MD-Orthopedic Group Lee s Famous Recipe Chicken / Stilwell Ent., Inc. Munroe Regional Medical Center Integration of technology in all area of the curriculum, ELL, and Special Needs including students with disabilities. Revisions and upgrades to this plan are ongoing. The Technology and Information Systems Department will continue to work closely with all schools and departments and will provide recommendations to the School Board of Marion County to continue to integrate technology in all areas of curriculum. All schools have developed individual Technology Plans based on School Improvement Plans. 5 Rev. 7/1/2014

6 E-RATE The State approved technology plan addresses equity of access. This project brought all schools up to a minimum standard and established a local area network for data to be shared between schools and provided access to the Internet. However, continued growth has required changes to the original design and layout of cable outlets to support new applications and the number of computers and other devices supported on the MCPS network. Effective July 1, 2014, all schools will be connected to the WAN by 1 GB fiber. The district back-bone is currently at 10 GB. New schools will receive a minimum of a 1 GB fiber connection based on costs associated with fiber construction and availability. Continued effective utilization of the MCPS network is a daily goal for the Technology and Information Systems department. Based on future growth, continued integration with state mandated online computer testing, centralized applications and web based curriculum will require MCPS to upgrade network infrastructure as needed. These resources will be monitored and recommendations provided to the School Board during scheduled work sessions or board meetings. Increases in INTERNET bandwidth will be anticipated annually. Effective July 1, 2014, the MCPS INTERNET connection will be upgraded to 1 GB. This connection will be provided by CenturyLink. Bandwidth will be monitored and recommendations made annually to ensure bottlenecks do not occur within the MCPS network. Telecommunications continue to be requested and currently funded at 84% of overall requested services. All infrastructure devices are centrally purchased, standardized, and managed by Data Center Operations. Buildings are connected via fiber backbone and GB back plane. Current voice network has over 4,000 digital phones in classrooms for instruction. All telecommunication infrastructure devices are also centrally managed by Telecommunication Systems and Services. During , Technology and Information Systems designed and proposed an upgrade to VOIP. Targeted implementation was projected to be July 1, 2013 June 30, Due to limited funding only a few selected sites were implemented. Career Development Plan A Career Development Plan helps students prepare for the transition from school to the world of work. Career planning links education, careers, and lifelong learning. It ensures all students are prepared to enter the workforce, enroll in post-secondary technical training, and/or pursue a professional program of study when they graduate from high school. During the 8 th grade, students take a Career Education Planning Course where they develop a four year high school plan and beyond. During the Career Planning Course, students take an Interest Survey to assess their skills, job interests, and aptitude. Once students enroll in high school they visit the College and Career Center to continue their career plan. The Center is facilitated by a Career Lab Specialist who assists students with career interest surveys, PERT testing, resumes, scholarships, career search and many other college and career activities. Additionally the Carl D. Perkins Grant funds an Instructional Support Person (ISP) who is responsible to ensure that students are aware of the opportunities for articulation credits to post-secondary institutions in their Career and Technical program of study. The ISP facilitates meetings with career pathway students to encourage them to take advantage their Career and Technical Education Program of Study and Gold Seal Scholarship opportunities. The 6 Rev. 7/1/2014

7 ISP is also responsible for facilitating a program known as Pathways 2 Prosperity where selected juniors visit area businesses, and post-secondary education. This is an excellent opportunity for students to see the economic development within Marion County. Marion County Public Schools has these and many other resources to help students determine a career pathway. Planning is the key to career success. For additional information please click on the following URL or contact the Career & Technical Education Department. College of Central Florida Marion County Public Schools has a district Interinstitutional Articulation Agreement with College of Central Florida for Dual Enrollment, Career Pathways, Remediation and Teacher Preparation. This Agreement provides several options for high school students to earn college credits including dual enrollment and Career Pathway This articulation agreement is part of the Marion County Student Progression Plan. Santa Fe College Marion County Public Schools has a Career Pathway Articulation Agreement with Santa Fe College. This agreement allows high school students who have completed a Career & Technical Education Program of Study to earn college credit for courses taken within their secondary CTE Program. This articulation agreement is part of the Marion County Student Progression Plan. Community Technical and Adult Education Center Community Technical and Adult Education is a full-service postsecondary school providing a variety of outstanding career preparation programs and adult education academic programs. Adult education classes include courses for basic literacy, GED preparation, and ESOL (English for Speakers of Other Languages). Current technical course offerings include specific careers in health related programs in the medical field, cosmetology, culinary arts, firefighting, emergency medical technician, welding, cybersecurity, and business. A variety of fee based community interest courses for recreation and leisure are also offered. Over 5,000 students attend Community Technical and Adult Education courses and programs each year. For more information go to: Engineering and Manufacturing Institute of Technology (EMIT) EMIT is a STEM Magnet which offers Honors level, Advanced Placement, and Dual Enrollment. Our goal for students is to have a challenging academic foundation while applying that knowledge to real world engineering situations. EMIT believes that problem solving (investigating, conjecturing, predicting, analyzing, and verifying), followed by a well-reasoned presentation of results, is central to the process of learning, and that this learning happens most effectively in a cooperative, student-centered classroom. Our intention is to have students assume responsibility for the concepts they explore to understand theorems that are developed, to be able to use techniques appropriately, to know how to test results for reasonability, to learn to use technology appropriately, to communicate results, and to welcome new challenges whose outcomes are unknown. Students who complete this program successfully will be prepared either to further their education in those career areas requiring postsecondary education at a university, a community college. For more information go to: Exceptional Student Education (ESE) Marion County has 8,788 exceptional students enrolled in its public schools. An exceptional student is one who has special learning needs. The special assistance received in school is called ESE, Exceptional Student Education, 7 Rev. 7/1/2014

8 or Special Education. Our goal is to provide every exceptional student with a free appropriate public education (FAPE), help them progress in school, access general curriculum, and prepare for life after school. The Marion County Public School System offers a continuum of services and programs to meet the individual needs of students requiring special education, ages 3 through 21. The degree to which services are provided is based individually on each child's Individual Educational Plan as set forth by a staffing committee. The continuum of services may be provided in a variety of settings, which include regular classrooms, resource rooms, hospital/homebound, separate day school, special class and non-public school (contractual). For more information go to: FDLRS/Springs Provides assistance and support in the appropriate use of assistive, instructional, and communications technologies for professional staff, families, and children/youth who are exceptional and/or have special or unique needs. promotes local awareness, identification, acquisition, and effective integration of assistive and adaptive technologies to ensure Universal Access to curriculum and instruction for students with disabilities promotes integration of technology with emphasis on Universal Design for Learning (UDL) through effective teaching, leading to improved learner outcomes ensuring the provision of Accessible Instructional Materials (AIM) for ALL students provides opportunities to explore equipment, components, and program solutions that may expand learning options for students through the use of new and emerging technologies facilitates the identification and use of technologies that present information and training through distance education options such as interactive video, on-line courses, and other interactive methods Promotes all of the above through training that includes Exploring New Territories a FDLRS Network Resource Available at: Television Media Production Marion County Public Schools has a recognized national model for Instructional Television (ITV). The TMP department has the ability to record educational programming from all over the world via satellite. The Television Media Production Department can also distribute educational programming to every school in the county, a great resource for teachers and students alike. Through twelve microwave channels managed by the district, all classrooms receive instructional programming. The district is also beginning to distribute these signals through the fiber network to reduce costs and eliminate the need for maintaining a tower at each school site. In addition, permission has been obtained from The National Geographic Channel, The Discovery Channel, The Learning Channel, The History Channel, PBS, The Weather Channel, CNN, C-Span and The Annenberg/CPB Channel for use in classrooms. Magnet Schools Marion County offers a wide variety of specialty programs at all levels that students may attend. These magnet school programs are designed to meet their specific learning needs. At the elementary level there are several options. Dr. N.H. Jones Academy of Mathematics, Science, Technology, and Media Production offer a strong academic program for highly motivated students that centers around technology and emphasizes mathematics and science. Media production is used to strengthen skills in all academic areas. Madison Street Academy of Visual and Performing Arts, emphasizes academic excellence, fine arts and technology. Students receive added 8 Rev. 7/1/2014

9 instruction in the performing arts while maintaining a strong foundation in the basics. Oakcrest Elementary offers the International Baccalaureate program. This program is for academically able and highly motivated students. It provides a rigorous, well rounded, college preparatory education. Reddick-Collier Elementary has the Cambridge Program which is based at Cambridge University. This program emphasizes research, writing and oral language development. There is a balance of inquiry-based learning and the application of knowledge and skills to solve real world problems. At the middle school level there are also several options. Howard Middle School offers Advanced Academics Integrated Technologies (AAIT) that provides rigorous academic classes with integrated technology in every course. There is also an International Baccalaureate (IB) program offered. Collaborative group work and project based learning, as well as daily homework and independent reading, are the basis of all courses. The program prepares students to continue their education at advanced high school programs. North Marion Middle has the Cambridge program which is based at Cambridge University. This program emphasizes research, writing and oral language development. There is a balance of inquiry-based learning and the application of knowledge and skills to solve real world problems. There are several high school offerings. North Marion High and Belleview High offer the Advanced International Certificate of Education diploma program which is administered and assessed by the University of Cambridge. AICE courses equate to those offered at the university freshman level and are for high school juniors and seniors. Vanguard High and Lake Weir High offer the International Baccalaureate program. This program is for academically able and highly motivated students. It provides a rigorous, well rounded, college preparatory education. Students begin pre-ib courses during their freshman or sophomore year and complete the IB curriculum as juniors and seniors. The program is unique because it provides an interdisciplinary, liberal arts education leading to a diploma recognized worldwide. Marion Technical Institute (MTI) Marion Technical Institute offers high school Juniors and Seniors the opportunity to learn technical skills through hands-on experience, while earning their high school diploma. MTI provides learning opportunities in seven specialized academies including: Automotive Technology, Business & Finance, Building Sciences, Culinary Arts, Information Technology, Law and Government and Robotics, Automation and Design. All Academies share the common goal of students earning Industry Certifications. MTI is designed specifically for motivated students interested in finding immediate employment upon graduation, entering the military, and/or continuing postsecondary education. ACADEMY Classrooms, Grades K, 1 and 2 The ACADEMY classrooms have a structured instructional schedule which includes a two and one- half hour Reading/Literacy block (Language and Phonics Instruction, Word Study, Shared Reading, and Guided Reading rotating with Literacy Centers). The ACADEMY classrooms have a one and one- half hour Math Block which includes initial instruction and center rotations (review/preview). Other materials in use are Saxon Phonics, Saxon Math, Symphony Math, Action 100, and Research Labs. Science, writing and social studies are infused into the Literacy/Reading and Mathematics block. The ACADEMY classrooms were provided a wealth of materials, programs, and technology to supplement and support the core reading series and core mathematics series to ensure the needs of all students, especially students in identified subgroups. Teachers participating in the ACADEMY project have been provided intensive training 9 Rev. 7/1/2014

10 with the curriculum, materials/programs purchased for the model, and research-based teaching strategies to provide effective and differentiated instruction in Reading, Writing, Math and Science. In addition, computers and software were purchased to support the ACADEMY classroom curriculum/technology initiative to improve student performance. Title I Family Literacy Center The Title I Parent Resource Center is located in Room 006 at Howard Academy Community Center. The Center is open from 8:00-4:00 Monday through Thursday during the summer and 8:00-6:00 during the school year. The Center s goal is to provide educational materials and resources to parents/guardians to work with their child in the home as a way to help improve their academic achievement. The center is FILLED with hands-on materials, equipment, and educational games that can be checked out by parents/guardians to assist their children in grades Pre-K through 8th who attend any Title I school. All subject areas are covered with a focus on reading and mathematics. Silver River Museum & Environmental Education Center The Museum is located within the beautiful 5,000-acre Silver River State Park. There are several nature trails where students and visitors explore diverse and threatened ecosystems. Marion County Public School students in fourth and fifth grades have the opportunity to participate in a one-day field trip to the Museum. The curriculum is a hands-on experience providing students an appreciation for Florida s rich natural and cultural heritage. Activities are used during the field trip and are included in a teacher s guide used to prepare students before their trip and reinforce concepts after their visit. For more information please go to or call (352) West Port High School Early College Center through the College of Central Florida West Port High School has been accredited by the Southern Association of Colleges and Schools as a College of Central Florida campus. Students have the opportunity to earn an Associate of Arts degree from CF without leaving the WPHS campus. Eligible students begin taking college classes after their sophomore year in high school. This program is open to all Marion County students who are interested and meet the entrance requirements for the Early College program. Graduates leave high school with their high school diploma and college credit with many of them earning their AA degree. West Port High School Biomedical Sciences Program The Biomedical Sciences Program is a sequence of four courses which follows the Project Lead The Way proven hands-on, real-world problem-solving approach to learning. Students explore the concepts of human medicine and are introduced to bioinformatics, including mapping and analyzing DNA. Through activities, like dissecting a heart, students examine the processes, structures and interactions of the human body often playing the role of biomedical professionals to solve mysteries. They also explore the prevention, diagnosis and treatment of disease working collaboratively to investigate and design innovative solutions for the health challenges of the 21st century. WPHS Biomedical Science students will secure an opportunity to become a medical professional and experience an approach to learning that fuels imaginative thinking, creative problem solving and innovative solutions. Just the kinds of skills that will help young minds be successful in their education and beyond. The Wolf Pack Biomedical Sciences Program: Empowering Students Broadening Dreams! Marion County Center for the Arts at West Port High School Marion County Center for the Arts offers a comprehensive visual and performing arts education program to students from throughout Marion County and surrounding counties. Students have the opportunity to study art, music, dance, and theatre. A State of the Art facility doesn t come close to describing the four art studios in the art department at West Port High School. The school also has a theatre equipped with the latest technology in 10 Rev. 7/1/2014

11 lighting and sound equipment. Courses in drama, theatre history, acting, and technical theatre are offered. Opportunities abound for students to engage in extra-curricular performances designed to enhance the classroom experience. The comprehensive music program offers courses in vocal music, orchestra, guitar, piano, electronic music, and band. The dance department has a fully equipped studio and provides instruction in ballet, tap, contemporary, hip-hop, jazz, and ethnic dance. As a magnet program, all students countywide can apply. Auditions are for placement only. The Marion County Public Schools Technology Plan addresses the use of technology in all areas of instruction across grade levels, subject areas, and exceptionalities. A variety of funding sources are used to enhance technology in the classroom. Equity of access to technology is a continuing challenge for the district. Reduced funding situations, individual school access to special construction funds and related situations will create disparity in school resources. The district has developed a technology plan to address this problem and continues to fund projects that address equal access for all students and staff. 2.3 Collaboration with existing literacy service providers to maximize the use of such technologies and project resources. Equity of instructional resources and opportunities are of prime importance to the School Board of Marion County. The school system strives to distribute funds in an equitable manner to all schools, teachers, and students. Parents and community members are requested to become involved in the education process through numerous invitations from a variety of sources. 3.0 NEEDS ASSESSMENT/GOALS 3.1 A description of the information based processes used for determining district instructional and administrative telecommunications technology needs. Individual schools submit their technology plans and needs requests. All schools submit a request for specific training needs, based on school improvement plans. K-12 Academic Services receives multiple school-based requests for in-service and funding from every school yearly with special requests for program development. District departments submit requests for funding technology purchases and training annually. All technology requests are reviewed and prioritized by the Technology and Information Systems Department. All curriculum instructional technology requests are reviewed and prioritized by the K-12 Academic Services and Technology Departments. District plans are reviewed and approved by the Marion County School Board. Formal need assessments have been conducted annually as part of developing the District Technology Plan. Each individual school site has need assessments and technology plans approved by its School Advisory Council. Plans are developed through the input of classroom teachers, parents, business partners, and school support staff. School plans consistently reflect the need for increased support in the acquisition of hardware, software, training and assistance in integrating technology into classroom instructional activities. Currently, the district has three technology labs that will enhance and meet the increasing need of training for teachers and non-instructional support personnel. The labs are staffed by (1) Technology Systems Trainer. 11 Rev. 7/1/2014

12 All elementary schools have a school-wide computer network with a minimum of six computer outlets per classroom and one for instructional support areas where space and power allow for the utilization of these drops. All schools have WI-FI added across the entire brick and mortar campus. Middle/High schools have a minimum of three computer outlets and one for instructional support areas. Each classroom has one RF video outlet, a digital phone, and connection to a PBX/district voice network. The District Technology Plan addresses equity of technology access to classrooms. The District has established a new recommended minimum level for the 21 st Century Classroom. Assistance is given to all schools to reach that level based on available funding. The minimum level must be shifted each year because of changing funding sources. This plan is updated on an annual basis and is flexible enough to allow for growth as funding becomes available. Please see below for the new 21 st Century minimum standards: NEW MINIMUM STANDARDS In the Elementary classroom: Six data drops per room (CAT5E/6) (space and power permitting). Access to school wireless network. Access to Mobile Labs. At least one (Teacher) computer connected to the school s and District s network. One networked digital phone with voice mail. Access to 12 channels of instructional programs and at least one in-school closed circuit channel. Access to network printing. Mounted control panel/switch and LED projector. Document Camera and integrated sound. Interactive SMART Board or Projector Screen. Access to video and voice conferencing. In the Middle School classroom: Four data drops per room (CAT5E/6) (space and power permitting). Access to school wireless network. Access to Mobile Labs. At least one (Teacher) computer connected to the school s and District s network. One networked digital phone with voice mail. Access to 12 channels of instructional programs and at least one in-school closed circuit channel. Access to network printing. Mounted control panel/switch and LED projector. Document Camera and integrated sound. Interactive SMART Board or Projector Screen. Access to video and voice conferencing. 12 Rev. 7/1/2014

13 In the High School classroom: Four data drops per room (CAT5E/6) (space and power permitting). Access to school wireless network. Access to Mobile Labs. At least one (Teacher) computer connected to the school s and District s network. One networked digital phone with voice mail. Access to 12 channels of instructional programs and at least one in-school closed circuit channel. Access to network printing. Mounted control panel/switch and LED projector. Document Camera and integrated sound. Interactive SMART Board or Projector Screen. Access to video and voice conferencing. The Technology and Information Systems department coordinates and facilitates technology support in the schools. The centralized service desk (help desk) supports all personnel with their technology needs. The Technology Data Infrastructure is supported by Cisco switches and Dell server hardware. The Telecommunications Infrastructure is supported by NEC equipment. In the Technology and Information Systems department will conduct a technology needs assessment using an online survey and additional information will be received from the following sources: Technology/K-12 Advisory Committee STAR Survey K-12 Academic Services Career & Technical Education Service Desk Work Order System TITLE 1 Federal Programs 3.2 Identification of telecommunications services and technology infrastructure, equipment, assistive technology, programming (educational materials, software, media, etc.), replacement training and support needs. The District s Data Center Operations monitors the status of individual school network capabilities and software used. This department provides guidance and resolution to assist in decision making on current or future infrastructure upgrades. MCPS meets the requirements for the federal telecommunications discounts. On-Site technical support is provided by a team of Desktop Support Technicians and Region Team Leaders assigned to specific regions. Work is prioritized and personnel assigned by work orders generated from the centralized service desk. All users are encouraged to contact the service desk between the hours of 730 AM 500 PM Monday- Friday. The district inventory is managed by the Property Records Department. A. All schools have a school wide computer network with a minimum of three outlets per classroom and one for instructional support areas. Phone cabling installed in the classrooms and a PBX provided for each school has created a voice network. All schools have a microwave video receiving tower and each classroom has one TV outlet. 13 Rev. 7/1/2014

14 B. MCPS has an established managed Wide Area Network (WAN) between schools and access to the World Wide Web. Content filtering is provided by the District to all schools and departments. Fiber connectivity between schools and district offices exist. The District presently provides a cadre of support services through the Division of Technology and Information Systems: Applications Data Center Operations Desktop Systems Support Management Information Systems Region Team Leaders/Desktop Support Technicians Technology Systems Training Telecommunication Systems & Services Television Media Productions Web Technology Services Additional federal and state funding sources support technology acquisitions and staff training. 3.3 District Technology Goals: Managing the instructional technology improvement process in a cost-efficient manner is a priority. Technology and its integration into the curriculum and the use of technology by students to increase learning, creates equity and connects students and teachers to the world of instructional resources. Goal I: Ensure all schools will have adequate and equitable technology resources. Short Term Goals: 1. Refresh approximately 1700 student computers and 100 administrative computers Year 1 2. Refresh approximately 2143 student computers and 498 teacher/administrative computers Year 2 3. Refresh approximately 3294 student computers and 767 teacher/administrative computers Year 3 4. Provide all school sites with 1 GB fiber connections to District Data Center Operations based on bandwidth usage. Targeted implementation is July 1, High Schools received 1 GB upgrade in Comply with Americans with Disabilities Act (ADA) requirements and continue to maintain the availability of assistive technology resources to meet requirements of students and staff with special needs. 6. Develop a computer, server, and network infrastructure (Data, Voice, and AV) refresh plan for all schools/departments to assist with the challenge of replacing antiquated hardware and keep pace with demanding software requirements each year. 7. Assist individual schools with identified school improvement and technology plans. 8. Develop and update policies and procedures for all electronic communications (i.e., web pages, , Internet use, etc.). For more information: 9. Acquire and maintain the hardware and software needed to maintain a state/district curriculum alignment in grades pre-k through 12 in all schools. 10. Continue to fund all new teacher units with an instructional desktop computer located in the classroom. 11. Upgrade Career and College Centers with the most up to date software and equipment for industry certification testing at all high schools and CTAE. 14 Rev. 7/1/2014

15 12. Continue to provide information in digital formats such as ebooks and online databases in the school library collection. Long Term Goals: 1. Update technology equipment used in TV production studios at elementary, middle, and high schools. 2. Ensure all schools have updated computer hardware and multi-function devices. 3. Procure new and refresh existing cost effective thin client devices for INTERNET based applications. 4. Continue to assess wiring infrastructure needs at all schools and departments to maintain efficient infrastructure. 5. Upgrade audio/visual equipment in elementary, middle, and high school auditoriums and cafeterias. Goal II: Improve learning for students and enhance instruction by teachers. Short Term Goals: 1. HB 5101 Florida digital classrooms to assist our district to integrate technology in classroom teaching and learning to improve student performance. Funding provided by this initiative will provide technology resources to approximately 165 academic classrooms in year one. 2. Integrate web based applications for enrichment, remediation and improve student achievement via the Student Desktop. 3. Maintain enterprise software release versions for all schools and departments. 4. Utilize Technology and Curriculum meetings to develop a district-wide evaluative process determining current software used in all schools to meet student academic needs and address Florida Standards. 5. Continue to renew classroom management software license for Career and Technology computer labs. Long Term Goals: 1. Maintain the Local Instructional Improvement System. 2. Engaged classroom technology in all instructional classrooms including new schools and wings. 3. Implement 5 year plan to provide engaged classroom technologies in all basic academic unit classrooms. Goal III: Enhance communication between schools, students, teachers, parents, community and the district office. Short Term Goals: 1. Replace Student Information System (SIS) and Electronic Gradebook and reduce third party applications that connect to the SIS. 2. Replace the computerized Individual Educational Plans (IEP's) application (ENCORE-EOL) to assist in compliance as required by the Department of Education and the Individuals with Disabilities Act. 3. Replace Adult Education (CTAE) Student Information System. 4. Continue to enhance parent, student and employee desktops (portals) as the gateways to improving communication and collaboration. 5. Increase Parent Portal registration. 6. Transportation Routing and Planning Migration to a more current and flexible routing system. 7. Replace LEGACY Main Frame FLEET Management System. 8. Transition remaining 20,000 student demographic records and academic history files from LEGACY Mainframe system to new SIS database. 9. Upgrade and/or replace GPS hardware on bus fleet. 15 Rev. 7/1/2014

16 10. Continue to provide centralized notification system for all schools, departments, and employees to deliver important information during district and school crisis, important school related information, and on-going issues and concerns. 11. Transition Student Records and Assignments to a Document Management Solution. 12. Continue to provide community educational broadcasting. Long Term Goals: 1. Evaluate and implement student and employee ID systems. 2. Evaluate and implement an online registration solution. 3. Evaluate and implement a streaming media content solution. Goal IV: Provide a secure, efficient, and reliable school/district technology infrastructure. Short Term Goals: 1. Implement automated access control system in school and district buildings. 2. Maintain and upgrade INTERNET connection providing safe, efficient, and reliable INTERNET access to all students and staff. Upgrades based on benchmark utilization reports and monitoring. 3. Identify, implement and maintain alternate disaster recovery site for critical hardware and applications. 4. Maintain three year warranties on all computers and maintain five year warranties on all server infrastructures. 5. Maintain and upgrade wireless access to all schools via Local Area Networks (LAN). 6. Upgrade core network equipment located in Data Center. Long Term Goals: 1. Upgrade INTERCOM and Fire Alarm Systems (Head-End-Equipment) based on five year plan. 2. Improve overall campus security by updating telecommunication services and adding network accessible video surveillance cameras at school sites. 3. Upgrade video surveillance camera systems located on bus fleet. 4. Upgrade telecommunications equipment to leverage existing fiber network and reduce existing telecommunications monthly expenditures through VOIP implementation. 5. Replace network switches in selected schools based on EOL notifications and performance. Goal V: Provide world-class technical support for all schools and departments. Short Term Goals: 1. Maintain and enhance customer service using the centralized service desk and call center. 2. Transition to a web based service desk application available for all users to leverage across multiple devices. 3. Provide all schools daily support using Desktop Support Technicians assigned to specific regions or utilizing centralized service desk to support all school based applications and hardware troubleshooting to provide efficient access for all students and teachers. 4. Provide comprehensive training and certification plan for Technology and Information Systems personnel to continue to support and maintain an efficient school and district network. 5. Maintain service level agreements for identified school and district supported technologies. Long Term Goals: 1. Maintain self-maintainer status for all Desktop Support Technicians and Computer Technicians. 16 Rev. 7/1/2014

17 Goal VI: Enhance technical staff development for all personnel in the effective use of technology. Short Term Goals: 1. Implement Security Awareness Training through the use of MOODLEROOMS distance learning platform. 2. SMART Training Teacher Certification for participating SMART Notebook Schools 3. Enhance computer lab(s) with appropriate hardware to support webinar training opportunities for all schools. Cost effective approach to provide staff development opportunities, reduce in-county travel and provide additional opportunities for instructional/non-instructional personnel to enhance the use of technology and utilize existing/future applications effectively. 4. Technology and Information Systems personnel obtain or maintain technical certifications applicable to their job requirement during the period of Long Term Goals: 1. Develop comprehensive technical training plan to continue providing on-going training for teachers and administrators to meet technology curriculum standards. This includes providing adequate funding for substitutes, stipends and when necessary professional services fees. 2. Develop or adopt a peer coaching program designed to provide lead technology instructors within each school site, using the train-the-trainer method modeled after or incorporating such resources as Intel Teach To The Future or Microsoft Peer Coaching model. 3. Provide a comprehensive training/certification plan for Technology and Information Systems personnel, specific to professional requirements, in order to continue to support and maintain an efficient school/district network, as well providing an in-house certification testing site beginning with IC3 and moving toward high-level support testing. School Improvement Plans will identify specific technology-based learning skills to be demonstrated by students. The District Technology Plan will continue to help schools acquire and maintain technology hardware and software to improve student learning and address equity among our schools. The Marion County Public Schools recognizes that changing funding, staffing and technology capabilities require continual updating of its technology plan. A well-designed plan with community involvement benefits the school system even if the funding does not follow. Technology and Information Systems will continue to research, test, and implement technology automation to ensure that all resources are being utilized in the most cost effective manner during this critical economic time. 4. FUNDING PLAN Funding technology for the classroom is a never-ending challenge. As funds are invested to upgrade one area, technology moves on and creates additional demands on the District s limited funding. Of crucial concern is the equity of resources to schools, teachers, and students. New school construction, special grants or programs allow funding for higher-level technology in some selected schools. Hardware, software, networks and the high cost of space are funded to a minimum standard. The remaining schools are faced with upgrade demands, new purchases, expanded programs and space constraints without additional financial resources. 17 Rev. 7/1/2014

18 Marion County Public Schools has addressed this problem to the extent that is financially feasible. The District Technology Plan establishes a minimum standard for classroom and school technology. New school construction specifications require funding levels that exceed the revenue capacity. What is considered recurring becomes nonrecurring or nonexistent. This is a difficulty the district anticipates and manages upon notification. Nevertheless, the Marion County Public Schools believes having a sound technology plan, regardless of funding resources, has the advantage of providing a direction for schools and the district. 4.1 Identification of major sources of funding for district-wide technology needs. Funding sources should be categorized as recurring or nonrecurring and include real and projected dollar amounts for the technology plan period. Several sources of funding are/may be available to address Marion County s technology needs. Categorizing these funds as recurring or non-recurring is difficult based on annual legislative changes. Guidelines attached to funds also affect the flexibility the district has to utilize these to implement the Technology Plan. Recurring Examples Applied Technology (Vocational) Capital (Varies Annually) Sprint EBS Agreement Exceptional Student Education Internal Funds Operating (General Fund) Title I Funding Sources Non-Recurring Examples Business Partners Donations ERATE Grants PTO and School Fund Raisers Public School Foundation Mini Grants State Retrofit Grants 4.2 A sufficient budget to acquire and maintain the hardware, software, professional development, and other services that will be needed to implement the strategy for improved educational services. The Marion County Public Schools supports technology in both schools and classrooms. Continued support of these services is anticipated Projected Technology and Information Systems Budget Note: Projected budgets listed below will be updated after board approval - October Facility/Project Student/Business Systems (GF) K-12 & Technology Curriculum Alignment (GF) School Infrastructure (GF) FY Budget $141, $535, $1,888, Rev. 7/1/2014

19 District Infrastructure (GF) Enterprise Licensing (GF) Renaissance Learning Licensing (GF) Data Validation Software (GF) Digital Classrooms Plan (MCPS) Technology and Information Systems (GF) Data Center Operations (GF) Desktop Systems Support (GF) Telecommunications (GF) Infrastructure Services (GF) Television Media Productions (GF) Technology Systems & Training (GF) Management Information Systems (GF) Communications/370 (GF) FIBER Data/371 (GF) Long Distance/372 (GF) PBX/375 (GF) Non-Eligible ERATE/376 (GF) GPS Data Access/377 Business System ERP Student Information System (SIS Replacement) TOTALS $966, $425, $170, $27, $575, $162, $631, $164, $135, $151, $114, $32, $8, $194, $1,449, $66, $230, $6, $37, $428, $1,800, $10,344, Projected Revenue $1,200, Projected Support Departments and Annual Budgets Facility/Project FY Budget Applied Technology TBD Staff Development/Title II Part A $31, Title I (Federal Programs) $364, TOTALS 19 Rev. 7/1/2014

20 4.3 Specifically identify the district s planned allocation of funds from the Public School Technology Fund (PSTF). The majority of Marion County School District s technology needs are funded through general operating and capital funds, which are not specifically appropriated for technology use. The identified needs for funding in Marion County are formidable. Identifying funding sources to address those needs remains a challenge for the district and those it serves THE STUDENTS. The Marion County School District continues to use available funding to address: Updating the K12 curriculum; Evaluating where students are in regards to learning within the curriculum and the integration of technology; Using the Florida Standards as a guideline for Curriculum Alignment. The immensity of this curriculum alignment demands the use of technology. Just as Marion County uses technology to develop student schedules, track inventory, manage payroll and service school buses, technology is used to address the Florida Standards. Marion County Public Schools has: Purchased and maintained hardware for each of our schools to house district initiative curriculum related software; Purchased and maintained the required software for grade level and subject area curriculum alignment; Provided district staff support for schools; Provided adequate and timely training to staff in the use of the technology for curriculum development and management; Assessed students in designated skills/knowledge. Implemented online computer based testing 5. TECHNOLOGY ACQUISITION PLAN See appendices B through H for proposed acquisition of various technologies supporting MCPS. 5.1 Identification of appropriate technologies to meet the goals of the district instructional program as identified by the needs assessment procedures. The District Technology and K-12 Academic Services Committee reviews and updates the District s goals and objectives annually. Software purchased for district management and school development of curriculum, aligned with the Florida Standards, is integrated into this plan. Personnel to coordinate this project and training are also included. School and State data along with local and state standardized scores will be used as one of the determining factors in the acquisition of instructional software. The district will continue to organize staff development for technology based on individual school, prioritized requests and federal, state, and district initiatives. School requests for assistance in the purchase of hardware 20 Rev. 7/1/2014

21 and/or software consistent with the School Improvement Plan and technology plans will be provided as funding allows. Hardware Infrastructure devices are identified following the process listed below: Specific District/School initiatives to support raising student performance All Server technology is purchased by Data Center Operations TIS departments design and purchase all LAN/WAN data and telecommunication devices Enterprise Switches are standard Belden/CDT standard for all data/telecommunication wiring Computer Hardware/Software and Peripheral Standards: Minimum OS for all servers is 2008 R2 Minimum OS for all desktops is Windows 7 Minimum Office Suite for staff is 2010/2013 Minimum INTERNET browser is IE 9 SAFARI browser is supported for MAC based platform Support for two additional browsers Google Chrome and MOZILLA FIREFOX will begin in Network Printing is leveraged utilizing a combination of HP, Xerox, and Lexmark printing devices Standard teacher/student/administrative desktops are Windows/Intel based technology purchased through Bid #2912 Other desktop configurations are purchased based on specific need 5.2 District plans to acquire software and technology-based educational materials which are usable by students with the widest range of abilities to deliver technology based instructional programs. The District s Technology Planning Team develops program and project plans for district implementation. Technology instructional materials to be used in the classroom are made available through district resources as well as through assistance provided to schools in selecting appropriate grade level and subject matter software. The seven career labs, funded by Carl D. Perkins Secondary Vocational Grant and state technology monies, form the centerpiece of the District s adopted Career Development Plan. Assessment of a student s skill, career interests and individual aptitudes as related to realistic career objectives takes place in these labs as well as the high-stakes Industry Certification Exams. Technology based educational materials also are available through the district s Television Media Productions. The Marion County Public Schools produces and airs over 1600 local educational programs on Marion County Cable Systems, as well as its own ITFS system which airs in all of the schools. The Marion County Television Media Productions Department also houses over 4,000 video lessons that are correlated to the curriculum and specific grade level. Teacher s access this program through the District s Video Dubbing Center or record the program on request via the 12 channel microwave system (ITFS). Teachers who have commercial cable also record lessons at home to use in their classrooms. Telecommunication Systems & Services and Data Center Operations have provided digital telephones to every classroom and all classrooms are connected to the INTERNET and the District s WAN. Each school also received application servers, Microsoft licensing, enterprise virus protection, , and instructional software. 21 Rev. 7/1/2014

22 Workshops are continually provided to every school from Staff Development and Technology Systems and Training departments. The instructional materials available through the INTERNET continue to expand. The Marion County School District plans to continue acquiring high quality instructional programs and to place those resources in the hands of teachers and students. 5.3 Timetable for acquisition of grade appropriate, up-to-date technologies in sufficient quantities to accommodate student and staff needs for instruction and assessment. Providing equal access to instructional technologies has long been of paramount importance to the Marion County School Board. Equity is a part of all goals in the District Technology Plan. The District has implemented a centralized buying approach to hardware/software purchases. The acquisition of up-to-date technologies will be determined annually through the needs assessment process or as needed throughout the instructional year. MCPS continues to purchase/upgrade standardized curriculum software for instruction and assessment. New software and hardware purchases will be piloted at selected sites to ensure compatibility with MCPS resources. 5.4 Appropriate technology acquisition policies or procedures that address the following areas: Consistency and interoperability with existing and planned technology delivery systems. Upward migration to emerging technology standards and support. Manageability. Support maintenance requirements. Flexibility. Procurements are consistent with anticipated resources. Hardware and software meet minimum district requirements. Marion County Public Schools carefully follows all purchasing, bid and approval procedures required. The Technology and Information Systems Department works closely with school staff and coordinates systems interoperability, maintenance and support. Computer purchases are bundled by the district and specifications are reviewed to insure compatibility with current district standards. Technology and Information Systems Director/Support staff and Purchasing Agent review the purchase of technology equipment to assure all products being purchased meet minimum district and standard requirements. 5.5 Provision for technical guidance to school and district personnel responsible for making strategic to technology related purchasing decisions. The district provides assistance in making purchasing decisions. In addition to the District departments that support Technology (see 5.2), the District provides training to school staff to assist in building teams of experts and users within each school. For specific projects requiring further assistance, the services of consultants, telecommunication engineers, architects and other specialists are acquired. Technical assistance provided by the Department of Education is also used as a valuable resource. 22 Rev. 7/1/2014

23 Strategic technology related purchasing acquisitions/decisions will be determined by the following: Guidelines as described in the district technology plan. Guidelines as described in the school technology plan. School Improvement Plans. Standard Operating Procedures. Recommendations made by Technology and Information Systems Department. Recommendations made by the Technology/K-12 Advisory Committee. District K-12 Academic Services Projects. GRANTS. Guidelines in accordance with the Carl D. Perkins Secondary Vocational Grant. 6. ACCESS The School Board of Marion County follows and is in compliance with all federal and state laws, Florida education statutes and Department of Education policies and procedures. Marion County Public Schools believes in the economy and benefits of shared use with other governmental entities and community resources. Marion County is a leader in the Florida Business Partnership Program and continues to solicit input from parents and community members. The school system involves the community in decision making through several different groups or committees, such as: K-12/TIS Users Group Construction Advisory Council Business Partnership Executive Board Technology/Curriculum Advisory Committee School Curriculum Committees Senior Advisory Councils School Advisory Councils 6.1 Equitable access to telecommunications and other technologies to support teaching and learning by: Providing for the equitable distribution of resources to support achievement of the Florida Standards. The District s technology plan includes the major component of curriculum alignment to the Florida Standards for all schools. The project includes hardware, software, training and project coordination. The District s Curriculum Alignment Project is designed to place in the hands of district curriculum specialists, school administrators and classroom teachers, information on where students need assistance, lessons to help teach skills and methods of accessing specific needs and skills. A Network Standard and a District Wide Network has been established. All school s networked computers have access to the districts Data Center Operations and INTERNET. Additionally, schools are able to share instructional resources between classes, schools, and within the district. 23 Rev. 7/1/2014

24 The District s career preparation plan addresses activities K-12. All Marion County students benefit from each high school s College and Career Center. The District s voice network provides for digital telephones in all classrooms. Voic conferencing, transfer and eight-way meet me features are available to all staff. Additionally, selected school and district personnel have access to an enterprise conferencing solution. Providing access for teachers, parents and students to the best teaching practices and curriculum resources through technology. The School Board of Marion County uses technology based on instructional need. The driving force behind the technology or the delivery system is to improve student learning. Best practices and curriculum resources are delivered through a variety of methods. The use of technology as a delivery method has expanded access to students, teachers and the community. The School Board of Marion County supports the use of instructional resources in the classroom. Instructional staff is governed by copyright and ethical use of material. Materials are selected for grade/age appropriateness. Providing appropriate access to external instructional services and programming providers, such as public libraries, charter schools, remote teaching sites, home school connections, on-line products and other services. Marion County Public Schools operates a 12 channel ITFS broadcast system into every school every classroom. MCPS produces and airs over 1,600 educational programs on Marion County Cable Systems. Additional receive sites include College of Central Florida, the county sheriff department, and the city police training centers. Programming for these channels comes from vendors, 6 satellite dishes, and locally produced productions. One of our ITFS channels (The Marion Education Channel) doubles as a low power TV station with 3300 radiated watts. This channel is also on all of the major cable companies (Cox, Bright House, Comcast, Cablevision of Marion County, and other smaller systems). 180,000 total potential viewers. Instructional and educational programs are available to students, parents, and teachers in all of Marion County. Providing best practices and curriculum resources to student s home is a recognized advantage to the community. Through the ITFS microwave system, cable television, and over the air channel 7, the TMP department redistributes classroom learning programming to all schools and the public at large making television learning an exciting adventure so students can excel. The establishment of a District Wide Network has expanded access to other external instructional services and program providers. Then district technology department also houses nearly 5,000 video lessons and 100,000 video clips that are correlated to the curriculum and specific grade level. Teacher s also have access through the District s Video Dubbing Center or can record the program on request via the 12 channel microwave system (ITFS). Teachers who have commercial cable may also record lessons at home to use in their classrooms. 24 Rev. 7/1/2014

25 Providing access for students with special needs including those students with disabilities. Additional funding sources are used to address the requirements of children with special needs. All students have equal access to instructional resources in the District s technology plan. The District s Exceptional Student Education Department, and the Student Services Department, and the regional FDLRS office collaborate on individual student abilities and adaptive technologies that may meet special needs. As past audits have demonstrated, Marion County Public Schools and are in compliance with all federal and state laws, Florida education statutes, and Department of Education policies and procedures. Providing access to information for decision making by teachers and administrators. Decision making information is available to teachers and administrators through the district s Student Information System and performance monitoring applications. Student attendance, schedules, grades, test results, records, etc., are managed and accessible to instructional personnel. Financial information is also maintained on the district s Business Information System. FINANCE Maintenance of parts, transportation, and property records are all part of the existing information managed by technology resources. The addition of the District Wide Network, the Curriculum Alignment to the Florida Standards and Career Lab information offers information and student data readily available on an equitable basis by teachers and administrators. The continued implementation of the District s Continuous Improvement Model hinges on access to data for decision making. Additional software programs have been purchased to provide the classroom teacher and administrators expanded information for decision making. 6.2 District acceptable use policy for access to all systems including Internet/World Wide Web that: Protects the confidentiality of students, Protects intellectual property rights, licensing agreements and legal/ethical standards for sharing of resources with other educational entities, and Maintains the integrity of systems, programs and information resources. The policy must address the following issues: access by minors to inappropriate matter on the Internet and World Wide Web; the safety and security of minors when using electronic mail, chat rooms, and other forms of direct electronic communications; unauthorized access, included so-called hacking and other unlawful activities by minors online; unauthorized disclosure, use, and dissemination of personal information regarding minors; and measures designed to restrict minors access to materials harmful to minors These policies are defined in the following documents (See Appendix A): 25 Rev. 7/1/2014

26 School Board of Marion County Policy 5.30 Student Code of Conduct School Board of Marion County Policy 5.37 Student Use of Wireless Communication Device School Board of Marion County Policy 5.70 Student Records School Board of Marion County Policy Parental Access to Information School Board of Marion County Policy 6.32 Telephone Calls Electronic Communication and Facsimiles School Board of Marion County Policy 8.60 Telecommunications Plan and Electronic Communication Use School Board of Marion County Policy Technology Acceptable Use School Board of Marion County Policy 8.61 Telephone Service School Board of Marion County Policy 8.70 Management Information Systems The Marion County School Board recognizes the right for employees to procure copyrights when materials are created independently. Copyright or patents evolving from employment by the board are subject to assignment or board approval. The laws governing the reproduction of copyrighted materials are addressed and supported in board policies. When legal and ethical standards allow, Marion County Public Schools has a history of sharing its resources and expertise to other educational entities as well as other governmental bodies and community groups. The School Board of Marion County follows and is in compliance with all federal and state laws, Florida education statutes and Department of Education policies and procedures. Student rights and self-protection motivates security as much as state and district policies. Marion County Public Schools maintains an accurate inventory and record of all purchases over one thousand dollars ($1,000). Each item is audited annually on a look and see basis by the Property Inventory Department. Management training is ongoing by district and school level staff. All school facilities meet state and local fire safety and building codes. The District s Department of Risk Management maintains records and systems for burglar alarms. Enterprise software that is purchased requires vendors to ensure sufficient security for each application implemented and maintained in MCPS Networks and documentation provided in a statement of work. Student Information Systems and applications must have security features that protect the confidentiality of all students records. Staff is provided the necessary security access (permissions) to effectively complete work responsibilities. MCPS leverages Active Directory and Group Policy for user management and System Center Configuration Management (SCCM) for software installation access. Exchange 2010 Enterprise is the current electronic mail system. SPAM filtering is provided as a cloud service and content management is leveraged using appliances in the Data Center. Data Center Operations also maintains software application to assist in the daily management of all computer systems connected to MCPS network. Measures designed to restrict minors access to materials harmful to minors. The district will use an enterprise content filtering solution that provides a technology protection measure. A Technology Protection Measure is a specific technology that blocks or filters Internet access. It must protect against access by adults and minors to visual depictions that are obscene, child pornography, or with respect to 26 Rev. 7/1/2014

27 use of computers with Internet access by minors harmful to minors. It may be disabled for adults engaged in bona fide research or other lawful purposes. In an effort to ensure our school district complies with a growing number of federal and state regulations, including: Children s Internet Protection Act (CIPA) MCPS purchased, deployed and maintains a content filtering appliance. It allows the school district to be proactive on blocking sites that are often unclassified. Utilization of this type of device allows MCPS to take a zerotolerance policy for offensive Internet content and assist in providing a secure environment for our students, teachers and staff. 7. USER SUPPORT PLAN Marion County Public Schools provides support to classroom teachers, school technical personnel, and district departments. The technical assistance provided by business partners, selected consultants, and Department of Education are also utilized. A major component of the District Technology Plan includes the identification of support needed (who, when, where, how) before the implementation of added or new technology projects. Technology Region Team Leaders provide implementation support to schools listed in their respective regions. Additionally, district technology departments offer further support to implement enterprise and school based technology projects. The inclusion of support in the planning stages is necessary to the total implementation plan. The MCPS Centralized Service Desk (Help Desk) creates an additional resource for all schools and departments. The service desk is the single point of contact for anyone calling with an IT question or problem to report. Instead of knowing who to call and hoping they will be available; users who are seeking assistance will be able to call the service desk and be sure of receiving a prompt response. The Service Desk will take ownership of reported problems until they are resolved. Staffing and Schedule The Service Desk will be staffed by TIS employees Monday-Friday from 730 AM to 500 PM. 1. Desktop Systems Support 2. Desktop Systems Support 3. Staff Member 4. Student Worker Five alternates will be identified each week to be available in the event a scheduled employee is unavailable to work the service desk. Summer Schedule: Based on projected calls, schedule will be adjusted accordingly. DSS will be responsible for the daily management and escalation procedures of the service desk. This team member will also be responsible for opening and closing the service desk. 27 Rev. 7/1/2014

28 7.1 Network management and improved support for end-users in classrooms. The Marion County School District provides several types of support for network management. The District s Student Information Systems (SIS) Department is responsible for the student information system (SIS), electronic grade book, web design and programming and the daily operation of the Business Information System. The centralized Data Center Operations supports all network, server, web design, infrastructure, and cabling technology for all schools and departments. Remote deployment of software is also managed by this department. Desktop Systems Support supports all department software/hardware needs for desktops. Management Information Systems is responsible for all electronic student record transfers via FASTER, student registration (data, procedure and timelines), full-time Equivalent (FTE) (student funding formula) projections, local electronic FTE reporting, FTE editing and FTE correction four times annually, FTE Amendments, Provide student data for Adequate Yearly Progress (AYP) determination, district Student Database training, all requests for student database queries, dropout Prevention student data and reporting, HRS, Juvenile Justice and Law Enforcement agency reporting requests for confidential information, collect and distribute private school enrollments Telecommunications is responsible for all phone, fire alarm, and intercom systems. Television Media Productions supports all schools and departments with video and production broadcasts via the ITFS network. The Technology and Information Systems Department has continued responsibility for revising minimal standards for school networks and the interconnection of schools. District in-service and staff development programs support school network management. Schools are assigned to specific regions for technology support. Regions consist of 9/11 schools and a team of Desktop Support Technicians assigned to a specific region based on approved staffing plans. All schools and departments now have access to a centralized technology service desk from 730 AM to 500 PM Monday-Friday. Identified users at schools and departments can also request electronic web based technology work orders. Users are notified via of all completed resolutions. The centralized service desk is staffed daily by Technology and Information Systems personnel. Employees rotate daily 8 hour assigned shifts. Technology department personnel escalate any calls needing immediate attention. The Marion County Public Schools adheres to the belief that training must be thorough and timely. Training should accompany the technology as it becomes available, not a year before or after its accessibility. Acquisition of new programs and software are supported by the district for resources (1) having impact on districtwide curriculum or management project or (2) required for specific departmental needs for operations or services. The Marion County Public Schools recognizes the need to continuously evaluate existing programs and software, review newly available resources and correlate these resources to the curriculum. Prioritizing these resources is necessary due to the limited and fluctuating funding. 7.2 Development of district technical support options for equipment maintenance and replacement. 28 Rev. 7/1/2014

29 Marion County Public Schools provides the support of an experienced Applications Department (SIS/BIS), Data Center Operations, Desktop Systems Support, Management Information Systems, Region Team Leaders/Desktop Support Technicians, Telecommunications Systems, and Television Media Productions Department to support staff and students. The majority of repairs are conducted by these cost efficient in-house services. A minimum of 3-5 year on-site warranties are included in all new purchases (based on item purchased) identified by the Technology and Information Systems Department. Software maintenance is purchased with all enterprise products. Maintenance/warranty records are maintained by each district department. Outside repair and service vendors are used as special needs arise. Replacement of equipment (and software) is supported by individual school budgets and by the district as funds are available. As we continue to add additional school sites and employees to our district, the need to purchase standardize software, hardware, and enterprise tools is critical to limit the need to add additional staffing to the technology department. 8. PROFESSIONAL DEVELOPMENT PLAN Marion County is committed to continuing an intensive, hands-on-in-service program and providing an online professional development web based course registration system and distance learning platform leveraging MOODLEROOMS. Teachers have been trained to utilize various instructional strategies. Additional training is offered based on school request. Education is a continuing endeavor, especially for those using instructional technology. 8.1 Provisions for increasing the use of technology in the classroom and media center by: Development and acquisition of new programs and software that promote the integration of technology into everyday curricular needs. SMART Training Certification provides extensive hands-on instruction, enabling MCPS certified trainers (classroom instructors) to deliver high-quality training for SMART products being used as part of classroom integration of technology. The integration of technology as a meaningful component within all curriculum training. Regardless of the funding level, staff development will remain an essential component of the Marion County Public Schools. Staff development focuses not only on the provision of highly qualified classroom teachers and district departments, but also provides specialized training for district trainers. As new technology innovations appear, the district strives to be informed about emerging technology methods and choices. Identification and acquisition of technology-based staff training delivery systems that minimize teacher time away from the classroom and delivery of training in the most cost effective manner. The majority of the training is offered beyond classroom hours, to reduce teachers time away from students. Implementations of Microsoft IT Academy, LYNC and Learning Management Systems (MOODLEROOMS) are examples of training acquisitions for staff to complete online training and reduce time away from students and the classroom. Training is based on request of individual schools, as well as district recognized needs and state/federal mandates. 29 Rev. 7/1/2014

30 The district level coordination of plans includes the results of a survey of prioritized school requests for training from each school. These requests must be consistent with individual School Improvement Plans. The district funds as many of these identified needs as possible, developing in-service/workshops, and evaluating the outcomes. Changes to staff development plans include providing adequate facilities, instructors, materials, and equipment. Evaluations of each in-service, documents the results and provides guidance for future training. Technology Systems and Training is now co-located with Staff Development, allowing further training and integration of technology into the classroom. 8.2 A list of sources of ongoing training and technical assistance available to school teachers and administrators served by the district, such as State technology offices, intermediate educational support units, regional education training facilities or institutions of higher learning. A variety of sources for training and technical assistance exist: Various universities that provide local programs/outreach College of Central Florida Commercial Services Business Partners Internal Staff Department of Education FETC Professional Conferences Distance Learning Opportunities Expertise within the Marion County Public Schools In-service components and staff development utilize a variety of delivery systems including. Direct Instruction Distance Learning -AV presentation (slides overheads/computer presentation software) -Computer labs -Hands-on-technology -Interactive SMART Boards -Mobile Labs -Voice (telephone) -Live satellite feed -Internet -Teleconferencing (LYNC) -emarion 9. PROGRAM EVALUATION The program evaluation component of the plan should include, but not be limited to: 30 Rev. 7/1/2014

31 9.1 A description of the process for the ongoing evaluation of how the technologies acquired are: being integrated into the school curriculum; and are affecting student achievement and progress toward meeting the educational goals of the Florida Standards. The Marion County School District s Technology plan includes in its Implementation Plan equity, fairness, timelines, evaluations, and feedback. Evaluations include a variety of methods: Does it work? Does it do what we want it to do? Does it meet the original goal? What would we change? What time is being saved, effort made more efficient, time more productive? Does this help students learn more or better? Evaluations are included in all School Improvement Plans and District projects. The challenge is to use the results of these evaluations to help direct future investments in instructional technologies that directly improve student learning and advance the achievement of the Florida Standards. 9.2 A description of the process used to facilitate mid-course corrections in response to new developments and opportunities as they arise. Marion County s initiative for continuous improvement in all grades and content areas with a strong focus on STEM is ongoing. The collection of skills assessment data and identifying student strengths and needs continues daily. Teachers are learning what teaching strategies work and what works with which students. The District Technology Plan includes the implementation of a curriculum development system for PreK-12 content areas. The PreK-12 Frameworks and state assessments are aligned with the Local Instructional Improvement System (LIIS) and provide an up-to-date picture of student performance to help improve teaching and learning. The LIIS provides data on what students are learning and where they are experiencing difficulties. Specifically, it has the capability to: Create thematic units or integrated tasks and report on student performance in a variety of instructional environments; Create individualized learning plans; Access student, class, and district performance; Review an electronic portfolio of each student s work attached to assessment and performance records; View and produce reports on standardized test scores for multiple tests over multiple years. The District Plan also includes funding requests for high quality staff development training in the uses of technology in the classroom. A part of this training is based on requests from the schools. In determining the 31 Rev. 7/1/2014

32 effectiveness of the training, the District evaluates individual Participant Satisfaction through surveys completed at the conclusion of each training session. The District Plan will request funding of individual school purchases of technology for classrooms. The need to purchase technology is documented in each school improvement plan and district technology plan. Individual schools determine the effectiveness of technology use in the classroom to improve student performance and align with high quality teaching standards. 10. E-RATE PLANNING CRITERIA The following five planning criteria are associated with participation in the federal E-Rate Program and concern telecommunications related resources and services provided through the program. Section 3.3 Clear goals and realistic strategy for using the telecommunications and information technology to improve education or library services; A professional development strategy to ensure that staff know how to use these new technologies to improve education or library services; Section 8.1 and 8.2 An Assessment of the telecommunications services, hardware, software, and other services that will be needed to improve education or library services; Section 3.1 and 3.2 A sufficient budget to acquire and support the non-discounted elements of the plan: the hardware, software, professional development, and other services that will be needed to implement the strategy; and Section 4.1 and 4.2 An evaluation process that enables the school or library to monitor progress toward the specific goals (of the eligible entity) and make mid-course (i.e. mid-year) corrections in response to new developments and opportunities as they arise. Sections 9.1 and 9.2 Entities participating in the E-Rate program are encouraged to complete a formal E-Rate Technology Plan Addendum. A recommended plan addendum template, certification guidelines, and other pertinent program guidance will be maintained on the following Office of Educational Technology Website: 32 Rev. 7/1/2014

33 33 Rev. 7/1/2014

34 Appendix A School Board Policies School Board of Marion County Policy 5.30 Student Code of Conduct Location: School Board of Marion County Policy 5.37 Student Use of Wireless Communications Device Location: School Board of Marion County Policy 5.70 Student Records Location: School Board of Marion County Policy Parental Access to Information Location: School Board of Marion County Policy 6.32 Telephone Calls, Electronic Communications and Facsimiles Location: School Board of Marion County Policy 8.60 Telecommunications Plan and Electronic Communication Use Location: School Board of Marion County Policy Technology Acceptable Use Location: 34 Rev. 7/1/2014

35 School Board of Marion County Policy 8.61 Telephone Service Location: School Board of Marion County Policy 8.70 Management Information System Location: 35 Rev. 7/1/2014

36 Appendix B Telecommunications Infrastructure Refresh Insert by January 30, Digital/Analog Ports- CT-T1-PRI Install Date EOL Estimated Cost YES $1,000, Digital/Analog Ports- CT-TI-PRI Install Date EOL Estimated Cost YES $1,000, Digital/Analog Ports- CT-T1-PRI Install Date EOL Estimated Cost YES $600, Rev. 7/1/2014

37 Appendix B Telecommunications Infrastructure Refresh Blank Page 37 Rev. 7/1/2014

38 Appendix C Projected Computer Refresh 38

39 Appendix C Projected Computer Refresh 39

40 Appendix D HB Year Strategic Plan Florida Digital Classrooms Insert by October 1,

41 Appendix D HB Year Strategic Plan Florida Digital Classrooms Blank Page 41

42 Appendix E WAN Typology 42

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