Stocks & Shares ISA application

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1 Stocks & Shares ISA application Here s what you need to read In this document: Key Facts about our services Stocks & Shares ISA brochure Stocks & Shares ISA Conditions Other documents: Key Investor Information Here s what you need to send back ISA application form (if you want to start a new ISA) ISA transfer form (if you want to transfer an existing ISA to us) Direct debit form (if you want to pay monthly) Where do I send? Freepost Virgin Money PO Box 9522 Chelmsford CM99 2AB

2 Transferring your ISA to a Virgin Stocks & Shares ISA To transfer an existing ISA to Virgin Money, please: 1/3(K) 1 read the important notes, 2 fill in the relevant details, 3 return this form to us in the pre-paid envelope provided. About you Full name including title Home address This should be your permanent residential address Postcode Telephone (preferred) (alternative) Date of birth National Insurance number You can find this on either your P60, payslip, tax return, or on the front of your pension book. The format is two letters, six numbers and a letter. Virgin Money account number office use only If you do not have a National Insurance number please tick this box VIR / / Your transferring ISA company s details Company name Address Postcode About the ISA you want to transfer See important notes overleaf Current tax year ISA - complete this section if you want to transfer this tax year s ISA to Virgin Money. Please note: with a current tax year ISA you must transfer all the money. You can t transfer part of it. Type of ISA (cash or stocks & shares) Account number(s) Amount paid in current tax year ( ) Estimated transfer amount ( )

3 Transferring your ISA to a 2/3 Virgin Stocks & Shares ISA Previous years ISAs - complete this section if you want to transfer money from previous tax years ISAs to Virgin Money. Please note: with ISAs from previous tax years, you can transfer all or part of your ISA. Any Cash held in an ISA can now be transferred into a Stocks & Shares ISA if you wish. Type of ISA (cash or stocks & shares) Account number How much do you want to transfer to Virgin Money? All (tick box) Where would you like your transfer money invested? Please split my transfer money as follows: Virgin Bond and Gilt Fund Virgin Bond, Gilt and UK Share Fund Virgin Bond, Gilt, UK and Overseas Share Fund Virgin UK FTSE All-Share Fund Virgin Global Share Fund Virgin Climate Change Fund * % % % % % % *Please note: The minimum monetary amount you can transfer into the Climate Change Fund is 500. The minimum amount you can transfer into our other funds is 1. Income payments You can choose to have your income reinvested to buy units in your ISA, or paid twice yearly into your bank account. I d like to have my income reinvested I d like to have my income paid out Please note This excludes the Virgin Climate Change Fund. If you d like income to be paid to you, please fill in your bank details below. Bank or building society name Address including postcode Name of account holder(s) Sort code Account number/roll number Note: You must be named on the account we make your income payments to. Some banks/building societies do not accept direct payments. Check with your bank/building society if you re not sure.

4 Transferring your ISA to a 3/3 Virgin Stocks & Shares ISA Important notes Please make sure you understand the impact of any charges made by your current ISA provider. You can t transfer shares or other investments. Your current ISA provider must sell your investments and send us the transfer amount by cheque. As Virgin Money ISAs don t contain a life insurance element, we can t accept transfers of current tax year ISAs which contain life insurance, or the life insurance part of any previous tax years ISAs. We will send your transfer request to the transferring company, who will make the payment directly to us. All money will be invested on the day we receive it. (Please note, money received after 5pm will be invested on the following day.) There is no option to cancel but you can withdraw your money at any time. Instruction to the transferring ISA company I would like to transfer the ISA(s) shown above to Virgin Money. Please liquidate my ISA investments and pay the proceeds to Virgin Money by cheque. I authorise you to provide Virgin Money with any information they may request from you in relation to my ISA(s). I declare that: I am aged 18 years or over. all subscriptions made, and to be made, belong to me. I have not subscribed and will not subscribe more than the overall subscription limit in total to a cash ISA and a stocks and shares ISA in the same tax year. I have not subscribed and will not subscribe to another stocks and shares ISA in the same tax year that I subscribe to this Virgin Stocks & Shares ISA. I am resident in the UK for tax purposes or, if not so resident, either perform duties which, by virtue of section 28 of Income Tax (Earnings & Pensions) Act 2003 (Crown employees serving overseas), are treated as being performed in the UK, or I am married to, or in a civil partnership with, a person who performs such duties. I will inform Virgin Money Personal Financial Service Ltd if I cease to be so resident or to perform such duties, or to be married to, or in a civil partnership with, a person who performs such duties; and this application form has been completed to the best of my knowledge and belief. I have seen the latest Key Investor Information for the fund(s) I am investing in. I authorise Virgin Money Personal Financial Service Ltd: to hold my cash subscription, Virgin Stocks & Shares ISA investment(s), interest, distribution(s) and any other rights or proceeds in respect of these investments and any other cash; and to make on my behalf, any claims to relief from tax in respect of my Virgin Stocks & Shares ISA investments. on my request, to transfer or pay to me, as the case may be, my Virgin ISA investments, interest, distributions, rights or other proceeds in respect of such investments or any Cash. I agree: to the terms and conditions of the Virgin Stocks & Shares ISA. that information about me may be passed on to other companies to verify my identity, manage my ISA, and for customer analysis. that information about me may be transferred and processed outside the European Economic Area, if this is necessary to manage my ISA. It is important that you read the terms and conditions that apply to this contract before signing it. If there is any term that you do not understand, please contact us. Your signature Date / / Virgin Money Personal Financial Service Ltd Registered in England and Wales (Company No ). Registered Office - Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Authorised and regulated by the Financial Conduct Authority. 7.15_VM5798

5 Virgin Stocks & Shares ISA application To apply for a Virgin Stocks & Shares ISA, please: 1/3(K) 1 check and complete the relevant details on this form 2 sign and date the declaration overleaf 3 refer to the checklist at the end to make sure you send us everything we need to set up your ISA About you Full name including title Home address This should be your permanent residential address Postcode Telephone (preferred) (alternative) Date of birth National Insurance number You can find this on either your P45, P60, payslip, tax return, on the front of your pension book or on letters from HM Revenue & Customs or DWP. The format is two letters, six numbers and a letter / / If you do not have a National Insurance number please tick this box Virgin Money account number office use only VIR Opening payment into your Virgin Stocks & Shares ISA To open your Virgin Stocks & Shares ISA you can either send in an initial payment by cheque or sign a monthly direct debit. Or do both. Please note: The maximum you can pay each tax year into a Virgin Stocks & Shares ISA is 15,240. Lump sum payment if applicable I d like to invest the following amounts in my ISA Virgin Bond & Gilt Fund Virgin Bond, Gilt and UK Share Fund Virgin Bond, Gilt, UK and Overseas Share Fund Virgin UK FTSE All-Share Fund Virgin Global Share Fund Virgin Climate Change Fund Making my total payment * *Please note: The minimum initial payment into the Climate Change Fund is 500. The minimum initial payment into our other funds is 1. Please make your cheque payable to Virgin Money and write your name and postcode on the back.

6 Virgin Stocks & Shares ISA application 2/3 Monthly payments by direct debit if applicable I d like to invest the following monthly payments in my ISA Virgin Bond & Gilt Fund Virgin Bond, Gilt and UK Share Fund Virgin Bond, Gilt, UK and Overseas Share Fund Virgin UK FTSE All-Share Fund Virgin Global Share Fund Virgin Climate Change Fund Making my total payment * Which day of the month would you like payments to be collected? 1 st to 28 th Which month would you like your first direct debit payment to be collected? It can take up to ten business days for a Direct Debit to be set up by your bank or building society. If you don t name a month we ll start collecting your payments on your chosen payment day (1 st to 28 th ) as soon as it comes round. * Please note The minimum monthly payment for the Climate Change Fund is 50. The minimum monthly payment for our other funds is 1. Income payments Please tell us if you d like your income payments to be OR Please note This excludes the Climate Change Fund. Reinvested into your ISA Paid to you If you d like income to be paid to you, please fill in the details below. Bank or building society name Address including postcode Name of account holder(s) Sort code Account number/roll number Note: You must be named on the account we make your income payments to. Some banks/building societies do not accept direct payments. Check with your bank/building society if you re not sure.

7 Virgin Stocks & Shares ISA application 3/3 Declaration I apply: to subscribe to a Virgin Stocks & Shares ISA for the 2015/2016 tax year and each subsequent tax year until I tell you otherwise. I declare that: I am aged 18 years or over. all subscriptions made, and to be made, belong to me. I have not subscribed and will not subscribe the overall subscription limit in total to a cash ISA and a stocks and shares ISA in the same tax year. I have not subscribed and will not subscribe to another stocks and shares ISA in the same tax year that I subscribe to this Virgin Stocks & Shares ISA. I am resident in the UK for tax purposes or, if not so resident, either perform duties which, by virtue of section 28 of Income Tax (Earnings & Pensions) Act 2003 (Crown employees serving overseas), are treated as being performed in the UK, or I am married to, or in a civil partnership with, a person who performs such duties. I will inform Virgin Money Personal Financial Service Ltd if I cease to be so resident or to perform such duties, or to be married to, or in a civil partnership with, a person who performs such duties; and this application form has been completed to the best of my knowledge and belief. I have seen the latest Key Investor Information for the fund(s) I am investing in. I authorise Virgin Money Personal Financial Service Ltd: to hold my cash subscription, Virgin Stocks & Shares ISA investment(s), interest, distribution(s) and any other rights or proceeds in respect of these investments and any other cash; and to make on my behalf, any claims to relief from tax in respect of my Virgin Stocks and Shares ISA investments. I Agree: to the terms and conditions of the Virgin Stocks and Shares ISA. that information about me may be passed to other companies to verify my identity, manage my ISA, and for customer analysis. that information about me may be transferred and processed outside the European Economic Area, if this is necessary to manage my ISA. I have enclosed the documents mentioned in the checklist below. It is important that you read and understand the terms and conditions that apply to this contract before signing it. If there is any term that you do not understand, please contact us. Your signature Date Checklist / / Virgin Money Personal Financial Service Ltd are responsible for the security of your personal data. You are entitled to a copy of information we hold about you on payment of a fee. A copy of this application form is available on request. To set up your ISA please send us the following in the pre-paid envelope provided: This form fully completed and signed. Your opening cheque for your initial lump sum investment if applicable We can only accept cheques made out to Virgin Money which are from your own bank or building society account cheques from other people cannot be accepted. Your direct debit form if applicable We can only accept direct debits from an account where you are named. Virgin Money Personal Financial Service Ltd Virgin Money Personal Financial Service Ltd is authorised and regulated by the Financial Conduct Authority. Registered office: Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL Registered in England no _VM5797

8 Instruction to your bank or building society to pay by Direct Debit Please fill in the whole form using a ball point pen and send it to: Virgin Money plc PO Box 9522 Chelmsford CM99 2AB Name(s) of account holder(s) Service user number Reference number Bank/building society account number Branch sort code Instruction to your bank or building society Please pay Virgin Money plc Direct Debits from the account detailed in this Instruction, subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with Virgin Money plc and, if so, details will be passed electronically to my bank/building society. Name and full postal address of your bank or building society Signature(s) Date Banks and building societies may not accept Direct Debit instructions for some types of account This guarantee should be detached and retained by the payer. The Direct Debit Guarantee This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits If there are any changes to the amount, date or frequency of your Direct Debit Virgin Money plc will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Virgin Money plc to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by Virgin Money plc or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society If you receive a refund you are not entitled to, you must pay it back when Virgin Money plc asks you to You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

9 ABOUT OUR SERVICES AND COSTS Virgin Money PO Box 9522 Chelmsford CM99 2AB 1 The Financial Conduct Authority (FCA) The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered and how you will pay for it. 2 Which service will we provide you with? Independent advice - We will advise and make a recommendation for you after we have assessed your needs. Our recommendation will be based on a comprehensive and fair analysis of the market. Restricted advice - We will advise and make a recommendation for you after we have assessed your needs, but we only offer advice on limited types of products, or products from one company or a limited number of companies. No advice - You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. 3 What will you have to pay us for our services? Before we provide you with advice, we will give you our keyfacts guide about the cost of our services. We will tell you how we get paid, and the amount, before we carry out any business for you. 5 Loans and ownership Virgin Money Holdings (UK) plc has 100% of the voting rights and owns 100% of the share capital of both Virgin Money Personal Financial Service Ltd and Virgin Money Unit Trust Managers Ltd. 6 What to do if you have a complaint If you wish to register a complaint, please contact us: In writing to: Virgin Money, PO Box 9522, Chelmsford CM99 2AB By phone: * If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. 7 Are we covered by the Financial Services Compensation Scheme (FSCS) We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment business are covered up to a maximum of 50,000. Further information about compensation scheme arrangements is available from the FSCS. *All calls are recorded and randomly monitored. 4 Who regulates us? Virgin Money Personal Financial Service Ltd, 28 St Andrew Square, Edinburgh, EH2 1AF is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is Our permitted business is arranging pension and unit trust business. You can check this on the Financial Services Register by visiting the FCA s website register or by contacting the FCA on G9V1_10.15

10 Virgin Stocks and Shares ISA 1

11 Virgin Stocks and Shares ISA Beautifully simple designed to let everyone benefit from the stock market 2

12 If you are looking for a higher potential return than a savings account can offer, you are willing to invest for at least five years and you are happy to accept a greater risk to your investment, a Virgin Stocks and Shares ISA could be the right choice for you: You can pay in up to 15,240 this tax year. You can use a Stocks and Shares ISA to grow your savings, or get a regular income from them*. You will not pay tax on the growth in value or income you receive from your investment and there is no need to mention your ISA on your annual tax return. You can pay in lump sums, regular monthly amounts and transfer in other ISAs. You will pay an annual ongoing charge we explain more about this later. When you open your Virgin Stocks and Shares ISA, all you need to do is to choose which of our funds you would like to invest in. You decide how much risk you are prepared to take with your money in order to pursue investment growth - and then make your choice. You will find information about our funds and how they work on pages 6 to 9 of this brochure. *Excludes climate change fund Please remember Stocks and shares are riskier than other types of investments and ordinary savings accounts. The value of your investment and any income it provides can go down as well as up and you may get back less than you invest. Tax depends on your individual circumstances and may change in the future. 3

13 virginmoney.com l An ISA that is simple, straightforward and flexible 4

14 We have designed the Virgin Stocks and Shares ISA to be easy to understand, easy to set up, and completely flexible. If you set up regular payments, you can change the amount you pay in at any time online, or by calling us. You can make one-off top-up payments using your debit card and you can switch your money between any of our investment funds whenever you want, free of charge. No notice period means you can get at your money quickly whenever you need to and with no penalty but please bear in mind that any money you pay in will need 10 days to clear before you can withdraw it. Easy access to your money, but please remember... While you can withdraw your money at any time, investing in a Virgin Stocks and Shares ISA is riskier than investing in a deposit account. It should be considered a medium to long-term investment so you should be prepared to invest your money for at least five years. 5

15 virginmoney.com l How your investment works The money you pay into a Virgin Stocks and Shares ISA is invested in funds. We have created six funds, each of which invests in either company shares, bonds and gilts, or a mixture of both (these are known as assets ). Each fund is made up of a different mix of assets, so the level of risk and the potential investment return on offer will vary. You can decide how much risk you are prepared to take with your money in pursuit of investment growth. You can put all your money in just one fund, or mix and match between them. And you can stay in control by switching money, free of charge, between funds whenever you like. However, investing in the Climate Change Fund is subject to minimum amounts. You can see below how our funds compare against one another. Each of our funds falls into one of three categories, with increasing investment risk and potential investment return across the categories. The three categories are: 1. Bonds and gilts only (funds that invest in bonds and gilts only) 2. Mixed (funds that invest in a mixture of bonds and gilts, and company shares) 3. Share-only (funds that invest in company shares only) You will find more information about our funds and the applicable fund charges on page 9 of this brochure, and in the Key Investor Information documents. Bonds and gilts only Mixed Share-only Higher Virgin UK FTSE All-Share Fund Virgin Global Share Fund Virgin Climate Change Fund Potential return Virgin Bond and Gilt Fund Virgin Bond, Gilt and UK Share Fund Virgin Bond, Gilt, UK and Overseas Share Fund Lower This chart is for illustrative purposes only and is not intended to be an accurate representation of the actual risk rating or potential reward of our funds. Lower Risk Higher Where our funds invest Bonds and gilts UK shares Overseas shares Emerging markets shares Virgin Climate Change Fund shares (UK and overseas shares) 6

16 The building blocks that make up our funds Our six funds are made up, all or in part, from building blocks of bonds and gilts, and shares from companies in UK, overseas and emerging markets. Bonds and gilts Bonds and gilts are basically IOUs issued by the UK Government and organisations looking to raise finance from investors. In return, they pay the holder a rate of interest. Although bonds and gilts can fall in value, historically they have been less likely to go through the dramatic ups and downs of the stock market. Typically they give better returns than a bank or building society deposit account. UK shares These are shares issued by UK companies. Our funds invest in every one of the 600+ companies that make up the UK FTSE All-Share Index, spreading your risk and giving you the benefit of the long-term potential of overall stock market growth. Typically UK shares provide higher rewards but with a higher level of risk than bonds and gilts. Overseas shares These are shares issued by companies in developed overseas stock markets such as the US and those across Europe. Investing in overseas shares spreads your risk and gives you the benefit of the potential of stock markets around the world. Typically overseas shares provide higher rewards but with a higher level of risk than bonds and gilts. Emerging markets shares These are shares issued by companies in emerging economies such as China and Brazil. You could benefit from geographic diversity. Typically emerging markets shares provide higher rewards than bonds, gilts, shares issued by established UK companies and companies in developed countries overseas but with a higher level of risk. Virgin Climate Change Fund shares (UK and overseas shares) Selected by the Fund Manager, these are mainly shares of European companies that aim to grow their capital while at the same time being environmentally aware. You could benefit from growing your investment by potentially more than the stock market whilst investing in a range of mainly European companies that are delivering improved environmental performance. Typically, this approach provides higher rewards but carries a higher level of risk than our other funds. Remember, the value of your investments can go down as well as up and you may get back less than you invest. This is a medium to long-term investment so you should be prepared to invest your money for at least five years. Tax depends on your individual circumstances and may change in the future. 7

17 virginmoney.com l Making the investment choice that is right for you Our range of funds offers different levels of risk and potential investment return so you can choose the fund or combination of funds that best meets your needs. Generally, the more risk you are prepared to take with your money the greater the potential return. You can see below how our funds compare. We offer three categories of funds, increasing in terms of investment risk and potential investment return. The three categories are: 1. Bonds and gilts only (funds that invest in bonds and gilts only) 2. Mixed (funds that invest in a mixture of bonds and gilts, and company shares) 3. Share-only (funds that invest in company shares only) Bonds and gilts only Mixed Share-only Higher Virgin UK FTSE All-Share Fund Virgin Global Share Fund Virgin Climate Change Fund Potential return Lower Virgin Bond and Gilt Fund Virgin Bond, Gilt and UK Share Fund Virgin Bond, Gilt, UK and Overseas Share Fund This chart is for illustrative purposes only and is not intended to be an accurate representation of the actual risk rating or potential reward of our funds. Lower Risk Higher Where our funds invest Bonds and gilts UK shares Overseas shares Emerging markets shares Virgin Climate Change Fund shares (UK and overseas shares) 8

18 Our range of funds You can see below where each of our funds invests your money and why you might consider it. With the exception of the Climate Change Fund, each of our funds has the same annual management charge called the ongoing charge. This means your decision on where to invest can be based on the amount of risk you are prepared to take with your money. You do not need to make your decision based on different fees between the funds. Virgin Bond and Gilt Fund* This is our lowest risk fund. It invests all your money in fixed income investments such as corporate bonds and government gilts. You could consider this fund if you are looking for potentially better returns than a deposit account, but are not ready to invest in shares. Virgin Bond, Gilt and UK Share Fund* This fund invests half your money in corporate bonds and government gilts and half in UK company shares. You could consider this fund if you are looking to grow your money, but do not want to invest it all in shares. Virgin Bond, Gilt, UK and Overseas Share Fund* This fund invests a quarter of your money in corporate bonds and government gilts, half in UK shares and a quarter in developed overseas stock markets. You could consider this fund if you are looking to grow your money by investing in a range of different types of investments. Virgin UK FTSE All-Share Fund* This fund invests your money in every one of the 600+ companies making up the UK FTSE All-Share Index. You could consider this fund if you are looking to benefit from the long-term growth potential of the UK stock market. Virgin Global Share Fund* This fund invests half your money in developed overseas stock markets, a quarter in shares in UK companies and a quarter in emerging markets in countries such as China and Brazil. You could consider this fund if you are looking to grow your money by investing in the shares of companies from around the world. Virgin Climate Change Fund This fund is actively managed and invests in selected companies that aim to drive growth and are environmental leaders in their industry. You could consider this fund if you are looking for a fund that aims to provide capital growth while at the same time being better for the planet. The annual ongoing charge is 1.87% of the value of your fund. There may also be a performance related fee if the fund outperforms the benchmarks set. This will be reflected in the unit price. * These funds have an annual ongoing charge of 1% of the value of your fund. To find out more about our funds, the applicable charges and the potential risks involved please read the Key Investor Information documents and the Virgin Stocks and Shares ISA Conditions. You can also read more at virginmoney.com. If you would like some independent financial advice, please visit unbiased.com to find an adviser in your area. 9

19 virginmoney.com l Keep track 24/7 You can keep track of your savings anytime using our online service. You can also call our automated enquiry line on for an up-to-date valuation. And we will write to you twice a year to let you know how your savings are doing. Your annual ISA allowance is 15,240 You can invest up to 15,240 in a stocks and shares ISA. Or, you can choose to invest in a cash ISA. If you wish, you can spread your investment across stocks and shares and cash ISAs, subject to your total allowance of 15,240. These limits apply to the 2015/16 tax year. 10

20 Over to you Now that we have explained how the Virgin Stocks & Shares ISA works, you need to think carefully about whether it meets your needs. Please remember this is a medium to long-term investment so you should be prepared to invest your money for at least five years. If you think the Virgin Stocks and Shares ISA is just what you are looking for all you need to do is send us: Your completed application form, plus any information referred to on your application checklist. A cheque to open your account. A completed Direct Debit form if you want to save monthly. As soon as we have received your correctly completed application and invested your first payment, we will send confirmation of your investment in the post. Remember, the value of investments can go down as well as up and you may get back less than you invest. Tax depends on your individual circumstances and may change in the future. Any questions? virginmoney.com Mon-Fri 8am-9pm, Sat 9am-6pm. Calls are charged at your service provider s prevailing rate and are recorded and randomly monitored. 11

21 Virgin Money offer... Credit cards Insurance Savings Investments Pensions Mortgages FTSE is a trade mark of the London Stock Exchange Plc and The Financial Times Limited and is used by FTSE International Limited under licence. All-Share is a trade mark of FTSE International Limited. The FTSE All-Share Index is calculated by FTSE International Limited. Virgin Money Personal Financial Service Limited and Virgin Money Unit Trust Managers Limited have obtained full licence from FTSE International Limited to use such copyright in the creation of this product. FTSE International Limited does not sponsor, endorse or promote this product. The Virgin Stocks & Shares ISA is promoted by Virgin Money Personal Financial Service Limited. The ISA Manager is Virgin Money Personal Financial Service Limited who also promotes the unit trusts provided by Virgin Money Unit Trust Managers Limited which are held in the Virgin Stocks & Shares ISA. Both companies are registered in England and Wales (Company numbers and respectively). Registered Office - Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Both are authorised and regulated by the Financial Conduct Authority. The information contained in this brochure is correct as at April ISA53_04.15 FSC C everyone s better off virginmoney.com

22 Key Investor Information This document provides you with key investor information about this fund. It is not marketing material. The information is required by law to help you understand the nature and the risks of investing in this fund. You are advised to read it so you can make an informed decision about whether to invest. Virgin Income Trust GBP Income Units: (ISIN GB ) This Fund is managed by Virgin Money Unit Trust Managers Limited, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Objective and Investment Policy The Fund aims to provide a level of income slightly above that which would be achieved by a fund invested solely in gilt-edged securities. The Fund will pursue a low-risk strategy while ensuring that the Fund qualifies for ISA status under the HM Revenue & Customs rules. The policy is to invest in UK gilts and a range of sterling denominated fixed-interest and other permitted investments. The Virgin Income Trust can only invest in assets that are exempt from Stamp Duty Reserve Tax (SDRT). This helps reduce the charges to the Fund and its investors. Distributions have the lower rate of income tax deducted, except in those cases, such as an ISA, where regulations require payments to be made gross. Designed for investors who: want a longer-term investment, prefer a fund that discourages active trading and is passively managed, are looking for a steady stream of interest, either as income or reinvested for capital growth. You can buy and sell units on any business day. Recommendation: this Fund may not be appropriate for investors who plan to withdraw their money within five years. Risk and Reward Profile Lower risk Potentially lower reward Higher risk Potentially higher reward On the financial markets, rates of return are typically linked to risk. Over the longer term, investors who are prepared to accept greater risk can typically look forward to higher returns. The risk indicator above shows the Fund s risk and reward profile. Risk level 1 signals a low risk of losing money but typically offers limited potential rewards. At risk level 7, the risk of losing money is much higher, but the potential rewards are typically much greater. Note that even investments in the lowest risk category are not entirely free of risk. The risk indicator is based on the rate at which the value of the Fund has moved up and down in the past. Note that past figures may not be a reliable indication for the future. The Fund is in category 4 because it invests in gilt-edged securities and corporate bonds. These typically provide moderate rewards but carry a lower level of risk than other investments such as company shares. Governments can change the tax relief available to individuals and funds. Market risk: bond and gilt prices may go up and down. Credit risk: once the Manager has paid for investments, the individual or organisation the Manager has bought them from could fail to hand them over. Performance risk: the Virgin Income Trust may not deliver its stated investment objective. The Manager aims to control these risks, however, if they do materialise the value of your investment could go down. The risk category shown is not a target or guarantee and may move over time.

23 Charges The charges you pay are used to pay the costs of running the Fund, including the costs of marketing and distributing it. These charges reduce the potential growth of your investment. The Ongoing Charge is based on expenses for the six month period ending on the 1 April This figure may vary from year to year. It excludes portfolio transaction costs, except when the Fund buys or sells units in another collective investment fund and an Entry/Exit Charge could be paid. For more information about charges, please refer to the Fees and Expenses section of the Fund s Prospectus which is available by calling us on One-off charges taken before or after you invest Entry Charge none Exit Charge none Charges taken from the fund over a year Ongoing Charge 1.00% Charges taken from the fund under specific conditions Performance Fee none Past Performance 15% Past performance is not a reliable indicator of future results. % increase 10% 5% 0% 6.1% 1.8% 0.6% 2.5% 7.0% 9.8% 6.7% -4.7% 10.4% The Fund was launched in September 1995 and the unit class in September Past performance is calculated in GBP and is expressed as a percentage change of the Fund s Net Asset Value at each year end. Source: Morningstar Direct. Bid to bid unit prices, basic rate tax with income reinvested. -5% -2.2% Practical Information Trustee: Citibank International Limited. Further Information: To get further details about this Fund and obtain a free copy of the Fund Prospectus please call us on Alternatively visit our website virginmoney.com/myinvestments where you will find copies of the latest annual or interim financial report and accounts of the Fund. Other practical information such as the unit price and how to switch is also on our website. Tax Legislation: The Fund is subject to UK tax law which may have an impact on your personal tax position. If you are at all unclear about your individual tax situation please speak to a Financial Adviser. Liability Statement: Virgin Money Unit Trust Managers Limited may be held liable solely on the basis of any statement contained in this document that is misleading, inaccurate or inconsistent with the relevant parts of the Prospectus for the Fund. The Virgin Income Trust is authorised in the UK and regulated by the Financial Conduct Authority. Virgin Money Unit Trust Managers Limited is authorised in the UK and regulated by the Financial Conduct Authority. This Key Investor Information document is accurate as at 1 June MF6_v1_6.15 C003009

24 Key Investor Information This document provides you with key investor information about this fund. It is not marketing material. The information is required by law to help you understand the nature and the risks of investing in this fund. You are advised to read it so you can make an informed decision about whether to invest. Virgin Bond, Gilt and UK Share Fund GBP Income Units: (ISIN GB00BR4R5H71) This Fund is managed by Virgin Money Unit Trust Managers Limited, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL, part of the Virgin Money Group of companies. Objective and Investment Policy The objective of the Fund is to provide capital growth. The Fund invests mainly in passive collective investment schemes and will typically invest 50% in passively managed collective investment schemes which invest in fixed income securities (corporate bonds and government gilts) and will typically invest 50% in passively managed collective investment schemes which invest in shares of UK companies. The Fund may also invest in derivatives but only to reduce risks or costs. Designed for investors who: would like to grow their capital by investing in a range of different types of investments, prefer a fund that uses a passive (index-tracking) approach rather than an actively-managed one. You can buy and sell units on any business day. Any income earned by the fund on its investments can be reinvested or you can choose to have it paid to you as an income. Recommendation: this Fund may not be appropriate for investors who plan to withdraw their money within five years. Risk and Reward Profile Lower risk Potentially lower reward Higher risk Potentially higher reward On the financial markets, rates of return are typically linked to risk. Over the longer term, investors who are prepared to accept greater risk can typically look forward to higher returns. The risk indicator above shows the Fund s risk and reward profile. Risk level 1 signals a low risk of losing money but typically offers limited potential rewards. At risk level 7, the risk of losing money is much higher, but the potential rewards are typically much greater. Note that even investments in the lowest risk category are not entirely free of risk. As the Fund has only recently been launched the risk indicator is estimated and is based on the rate at which the value of the different types of investments the fund holds have moved up and down in the past. Note that past figures may not be a reliable indication for the future. 7 The risk and reward category shown is not a target or guarantee and may move over time. The Fund is in category 5 because it invests in a mixture of gilt-edged securities and corporate bonds which typically provide moderate rewards but carry a lower level of risk than other investments such as company shares which typically provide higher rewards but carry a higher level of risk than other investments such as gilt-edged securities. Governments can change the tax relief available to individuals and funds. Market risk: share, bond and gilt prices may go up and down. Credit risk: once the Manager has paid for investments, the individual or organisation the Manager has bought them from could fail to hand them over. Performance risk: the Virgin Bond, Gilt and UK Share Fund may not deliver its stated investment objective. The Manager aims to control these risks, however, if they do materialise the value of your investment could go down.

25 Charges The charges you pay are used to pay the costs of running the Fund, including the costs of marketing and distributing it. These charges reduce the potential growth of your investment. The Ongoing Charge is estimated at present as the unit class is relatively new and as such, there is insufficient data to calculate this exactly. This figure may vary from year to year. It excludes portfolio transaction costs, except when the Fund buys or sells units in another collective investment fund and an Entry/Exit Charge could be paid. The Manager may also charge a Dilution Levy on the purchase or sale of units by an investor. The Dilution Levy protects remaining investors against the costs incurred by the Fund in purchasing or selling a large number of units. A Dilution Levy may be imposed: where the Fund size is in continual decline. on large deals i.e. a purchase or a redemption of 250,000 or more. any case where the Manager is of the opinion it is in the interests of remaining Unitholders. The estimated cost of a Dilution Levy would be: 0.45% of the purchase cost of units by an investor. 0.15% of the sale proceeds on a sale of units by an investor. For more information about charges, please refer to the Fees and Expenses section of the Fund s Prospectus which is available by calling us on One-off charges taken before or after you invest Entry Charge Exit Charge Charges taken from the fund over a year none none Ongoing Charge (estimated) 1.00% Charges taken from the fund under specific conditions Performance Fee none Past performance The fund was launched in February 2015 and the unit class in February At present there is insufficient data to provide a useful indication of past performance to investors. Practical information Trustee: Citibank International Limited. Further Information: To get further details about this Fund and obtain a free copy of the Fund Prospectus please call us on Alternatively visit our website virginmoney.com/myinvestments where you will find copies of the latest annual or interim financial report and accounts of the Fund when they become available. Other practical information such as the unit price and how to switch is also on our website. Tax Legislation: The Fund is subject to UK tax law which may have an impact on your personal tax position. If you are at all unclear about your individual tax situation please speak to a Financial Adviser. Liability Statement: Virgin Money Unit Trust Managers Limited may be held liable solely on the basis of any statement contained in this document that is misleading, inaccurate or inconsistent with the relevant parts of the Prospectus for the Fund. Calls to 03 numbers cost the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Calls may be monitored and recorded. The Virgin Bond, Gilt and UK Share Fund is authorised in the UK and regulated by the Financial Conduct Authority. Virgin Money Unit Trust Managers Limited is authorised in the UK and regulated by the Financial Conduct Authority. This Key Investor Information document is accurate as at 17 February MF12v2_8.15 C003009

26 Key Investor Information This document provides you with key investor information about this fund. It is not marketing material. The information is required by law to help you understand the nature and the risks of investing in this fund. You are advised to read it so you can make an informed decision about whether to invest. Virgin Bond, Gilt, UK and Overseas Share Fund GBP Income Units: (ISIN GB00BR4R5J95) This Fund is managed by Virgin Money Unit Trust Managers Limited, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL, part of the Virgin Money Group of companies. Objective and Investment Policy The objective of the Fund is to provide capital growth. The Fund invests mainly in passive collective investment schemes and will typically invest 50% in passively managed collective investment schemes which invest in shares of UK companies, 25% in passively managed collective investment schemes which invest in shares of companies outside of the UK and 25% in passively managed collective investment schemes which invest in fixed income securities (corporate bonds and government gilts). The Fund may also invest in derivatives but only to reduce risks or costs. Designed for investors who: would like to grow their capital by investing in a range of different types of investments, prefer a fund that uses a passive (index-tracking) approach rather than an actively-managed one. You can buy and sell units on any business day. Any income earned by the fund on its investments can be reinvested or you can choose to have it paid to you as an income. Recommendation: this Fund may not be appropriate for investors who plan to withdraw their money within five years. Risk and Reward Profile Lower risk Higher risk The risk and reward category shown is not a target or guarantee and may move over time. Potentially lower reward Potentially higher reward On the financial markets, rates of return are typically linked to risk. Over the longer term, investors who are prepared to accept greater risk can typically look forward to higher returns. The risk indicator above shows the Fund s risk and reward profile. Risk level 1 signals a low risk of losing money but typically offers limited potential rewards. At risk level 7, the risk of losing money is much higher, but the potential rewards are typically much greater. Note that even investments in the lowest risk category are not entirely free of risk. As the Fund has only recently been launched the risk indicator is estimated and is based on the rate at which the value of the different types of investments the fund holds have moved up and down in the past. Note that past figures may not be a reliable indication for the future. The Fund is in category 6 because it mainly invests in company shares which typically provide higher rewards but carry a higher level of risk than other investments such as gilt-edged securities. Governments can change the tax relief available to individuals and funds. Market risk: share, bond and gilt prices may go up and down. Credit risk: once the Manager has paid for investments, the individual or organisation the Manager has bought them from could fail to hand them over. Performance risk: the Virgin Bond, Gilt, UK and Overseas Share Fund may not deliver its stated investment objective. Foreign exchange risk: as some of the investments held by the underlying collective investment schemes will be held outside the UK the value of your investments may be affected by changes in currency exchange rates. The Manager aims to control these risks, however, if they do materialise the value of your investment could go down.

27 Charges The charges you pay are used to pay the costs of running the Fund, including the costs of marketing and distributing it. These charges reduce the potential growth of your investment. The Ongoing Charge is estimated at present as the unit class is relatively new and as such, there is insufficient data to calculate this exactly. This figure may vary from year to year. It excludes portfolio transaction costs, except when the Fund buys or sells units in another collective investment fund and an Entry/Exit Charge could be paid. The Manager may also charge a Dilution Levy on the purchase or sale of units by an investor. The Dilution Levy protects remaining investors against the costs incurred by the Fund in purchasing or selling a large number of units. A Dilution Levy may be imposed: where the Fund size is in continual decline. on large deals i.e. a purchase or a redemption of 250,000 or more. any case where the Manager is of the opinion it is in the interests of remaining Unitholders. The estimated cost of a Dilution Levy would be: 0.45% of the purchase cost of units by an investor. 0.15% of the sale proceeds on a sale of units by an investor. For more information about charges, please refer to the Fees and Expenses section of the Fund s Prospectus which is available by calling us on One-off charges taken before or after you invest Entry Charge Exit Charge Charges taken from the fund over a year none none Ongoing Charge (estimated) 1.00% Charges taken from the fund under specific conditions Performance Fee none Past performance The fund was launched in February 2015 and the unit class in February At present there is insufficient data to provide a useful indication of past performance to investors. Practical information Trustee: Citibank International Limited. Further Information: To get further details about this Fund and obtain a free copy of the Fund Prospectus please call us on Alternatively visit our website virginmoney.com/myinvestments where you will find copies of the latest annual or interim financial report and accounts of the Fund when they become available. Other practical information such as the unit price and how to switch is also on our website. Tax Legislation: The Fund is subject to UK tax law which may have an impact on your personal tax position. If you are at all unclear about your individual tax situation please speak to a Financial Adviser. Liability Statement: Virgin Money Unit Trust Managers Limited may be held liable solely on the basis of any statement contained in this document that is misleading, inaccurate or inconsistent with the relevant parts of the Prospectus for the Fund. Calls to 03 numbers cost the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Calls may be monitored and recorded. The Virgin Bond, Gilt, UK and Overseas Share Fund is authorised in the UK and regulated by the Financial Conduct Authority. Virgin Money Unit Trust Managers Limited is authorised in the UK and regulated by the Financial Conduct Authority. This Key Investor Information document is accurate as at 17 February MF11v1_8.15 C003009

28 Key Investor Information This document provides you with key investor information about this fund. It is not marketing material. The information is required by law to help you understand the nature and the risks of investing in this fund. You are advised to read it so you can make an informed decision about whether to invest. Virgin UK Index Tracking Trust GBP Income Units: (ISIN GB ) This Fund is managed by Virgin Money Unit Trust Managers Limited, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Objective and Investment Policy The Fund aims to closely match the performance of the FTSE* All-Share Index on a capital only and total return (after charges) basis. The investment objective will be achieved by holding all the stocks that comprise the benchmark index, in the same proportions as the index. Stock index futures may also be used to manage the cash position of the Fund. Designed for investors who: would like to grow their capital by investing in a wide range of UK companies, prefer a fund that uses a passive (index-tracking) approach rather than an actively-managed one. Income generated by the Fund will be automatically reinvested for capital growth for customers investing through an ISA. Customers investing through a Unit Trust can choose to take the income generated or have it reinvested. You can buy and sell units on any business day. Recommendation: this Fund may not be appropriate for investors who plan to withdraw their money within five years. Risk and Reward Profile Lower risk Potentially lower reward Higher risk Potentially higher reward On the financial markets, rates of return are typically linked to risk. Over the longer term, investors who are prepared to accept greater risk can typically look forward to higher returns. The risk indicator above shows the Fund s risk and reward profile. Risk level 1 signals a low risk of losing money but typically offers limited potential rewards. At risk level 7, the risk of losing money is much higher, but the potential rewards are typically much greater. Note that even investments in the lowest risk category are not entirely free of risk. The risk indicator is based on the rate at which the value of the Fund has moved up and down in the past. Note that past figures may not be a reliable indication for the future. The risk category shown is not a target or guarantee and may move over time. The Fund is in category 5 because it invests in company shares. These typically provide higher rewards but carry a higher level of risk than other investments such as gilt-edged securities. Governments can change the tax relief available to individuals and funds. Market risk: share prices may go up and down. Credit risk: once the Manager has paid for shares, the individual or organisation the Manager has bought them from could fail to hand them over. Performance risk: the Virgin UK Index Tracking Trust may not track the index as closely as its stated investment objective. Company/Sector risk: the All-Share Index spreads your risk by investing in hundreds of companies in various sectors and industries. Some of those companies and/or sectors can grow so large that they make up a large percentage of the index. This would concentrate risk in those areas. The Manager aims to control these risks, however, if they do materialise the value of your investment could go down.

29 Charges The charges you pay are used to pay the costs of running the Fund, including the costs of marketing and distributing it. These charges reduce the potential growth of your investment. The Ongoing Charge is based on expenses for the twelve month period ending on the 15 March This figure may vary from year to year. It excludes portfolio transaction costs, except when the Fund buys or sells units in another collective investment fund and an Entry/Exit Charge could be paid. For more information about charges, please refer to the Fees and Expenses section of the Fund s Prospectus which is available by calling us on One-off charges taken before or after you invest Entry Charge none Exit Charge none Charges taken from the fund over a year Ongoing Charge 1.00% Charges taken from the fund under specific conditions Performance Fee none Past Performance % increase 30% 20% 10% 0% -10% 20.7% 22.0% 15.6% 16.8% 3.9% 5.3% -30.3% -29.9% 29.2% 30.1% 14.0% 14.5% -4.7% -3.5% 11.0% 12.3% 19.7% 20.8% 0.25% 1.2% Past performance is not a reliable indicator of future results. The Fund was launched in March 1995 and the unit class in March Past performance is calculated in GBP and is expressed as a percentage change of the Fund s Net Asset Value at each year end. -20% Virgin UK Index Tracking Trust FTSE All-Share Index -30% -40% Source: Morningstar Direct. Bid to bid unit prices, basic rate tax with income reinvested. Practical Information Trustee: Citibank International Limited. Further Information: To get further details about this Fund and obtain a free copy of the Fund Prospectus please call us on Alternatively visit our website virginmoney.com/myinvestments where you will find copies of the latest annual or interim financial report and accounts of the Fund. Other practical information such as the unit price and how to switch is also on our website. Tax Legislation: The Fund is subject to UK tax law which may have an impact on your personal tax position. If you are at all unclear about your individual tax situation please speak to a Financial Adviser. Liability Statement: Virgin Money Unit Trust Managers Limited may be held liable solely on the basis of any statement contained in this document that is misleading, inaccurate or inconsistent with the relevant parts of the Prospectus for the Fund. *FTSE is a trade mark of the London Stock Exchange Plc and The Financial Times Limited and is used by FTSE International Limited under licence. All-Share is a trade mark of FTSE International Limited. The FTSE All-Share Index is calculated by FTSE International Limited. Virgin Money Personal Financial Service Limited and Virgin Money Unit Trust Managers Limited have obtained full licence from FTSE International Limited to use such copyright in the creation of this product. FTSE International Limited does not sponsor, endorse or promote this product. The Virgin UK Index Tracking Trust is authorised in the UK and regulated by the Financial Conduct Authority. Virgin Money Unit Trust Managers Limited is authorised in the UK and regulated by the Financial Conduct Authority. This Key Investor Information document is accurate as at 1 June MF4_v1_6.15 C003009

30 Key Investor Information This document provides you with key investor information about this fund. It is not marketing material. The information is required by law to help you understand the nature and the risks of investing in this fund. You are advised to read it so you can make an informed decision about whether to invest. Virgin Global Share Fund GBP Income Units: (ISIN GB00BR4R5K01) This Fund is managed by Virgin Money Unit Trust Managers Limited, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL, part of the Virgin Money Group of companies. Objective and Investment Policy The objective of the Fund is to provide capital growth. The Fund invests mainly in passive collective investment schemes and will typically invest 25% in passively managed collective investment schemes which invest in shares of UK companies, 50% in passively managed collective investment schemes which invest in shares of companies outside of the UK and 25% in passively managed collective investment schemes which invest in shares of companies in emerging market countries. The Fund may also invest in derivatives but only to reduce risks or costs. Designed for investors who: would like to grow their capital by investing in a range of different types of investments, prefer a fund that uses a passive (index-tracking) approach rather than an actively-managed one. You can buy and sell units on any business day. Any income earned by the fund on its investments can be reinvested or you can choose to have it paid to you as an income. Recommendation: this Fund may not be appropriate for investors who plan to withdraw their money within five years. Risk and Reward Profile Lower risk Higher risk The risk and reward category shown is not a target or guarantee and may move over time. Potentially lower reward Potentially higher reward On the financial markets, rates of return are typically linked to risk. Over the longer term, investors who are prepared to accept greater risk can typically look forward to higher returns. The risk indicator above shows the Fund s risk and reward profile. Risk level 1 signals a low risk of losing money but typically offers limited potential rewards. At risk level 7, the risk of losing money is much higher, but the potential rewards are typically much greater. Note that even investments in the lowest risk category are not entirely free of risk. As the Fund has only recently been launched the risk indicator is estimated and is based on the rate at which the value of the different types of investments the fund holds have moved up and down in the past. Note that past figures may not be a reliable indication for the future. The Fund is in category 6 because it invests in company shares which typically provide higher rewards but carry a higher level of risk than other investments such as gilt-edged securities. Governments can change the tax relief available to individuals and funds. Market risk: share prices may go up and down. Credit risk: once the Manager has paid for investments, the individual or organisation the Manager has bought them from could fail to hand them over. Performance risk: the Virgin Global Share Fund may not deliver its stated investment objective. Foreign exchange risk: as some of the investments held by the underlying collective investment schemes will be held outside the UK the value of your investments may be affected by changes in currency exchange rates. The Manager aims to control these risks, however, if they do materialise the value of your investment could go down.

31 Charges The charges you pay are used to pay the costs of running the Fund, including the costs of marketing and distributing it. These charges reduce the potential growth of your investment. The Ongoing Charge is estimated at present as the unit class is relatively new and as such, there is insufficient data to calculate this exactly. This figure may vary from year to year. It excludes portfolio transaction costs, except when the Fund buys or sells units in another collective investment fund and an Entry/Exit Charge could be paid. The Manager may also charge a Dilution Levy on the purchase or sale of units by an investor. The Dilution Levy protects remaining investors against the costs incurred by the Fund in purchasing or selling a large number of units. A Dilution Levy may be imposed: where the Fund size is in continual decline. on large deals i.e. a purchase or a redemption of 250,000 or more. any case where the Manager is of the opinion it is in the interests of remaining Unitholders. The estimated cost of a Dilution Levy would be: 0.45% of the purchase cost of units by an investor. 0.15% of the sale proceeds on a sale of units by an investor. For more information about charges, please refer to the Fees and Expenses section of the Fund s Prospectus which is available by calling us on One-off charges taken before or after you invest Entry Charge Exit Charge Charges taken from the fund over a year none none Ongoing Charge (estimated) 1.00% Charges taken from the fund under specific conditions Performance Fee none Past performance The fund was launched in February 2015 and the unit class in February At present there is insufficient data to provide a useful indication of past performance to investors. Practical information Trustee: Citibank International Limited. Further Information: To get further details about this Fund and obtain a free copy of the Fund Prospectus please call us on Alternatively visit our website virginmoney.com/myinvestments where you will find copies of the latest annual or interim financial report and accounts of the Fund when they become available. Other practical information such as the unit price and how to switch is also on our website. Tax Legislation: The Fund is subject to UK tax law which may have an impact on your personal tax position. If you are at all unclear about your individual tax situation please speak to a Financial Adviser. Liability Statement: Virgin Money Unit Trust Managers Limited may be held liable solely on the basis of any statement contained in this document that is misleading, inaccurate or inconsistent with the relevant parts of the Prospectus for the Fund. Calls to 03 numbers cost the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Calls may be monitored and recorded. The Virgin Global Share Fund is authorised in the UK and regulated by the Financial Conduct Authority. Virgin Money Unit Trust Managers Limited is authorised in the UK and regulated by the Financial Conduct Authority. This Key Investor Information document is accurate as at 17 February MF10v1_8.15 C003009

32 Key Investor Information This document provides you with key investor information about this fund. It is not marketing material. The information is required by law to help you understand the nature and the risks of investing in this fund. You are advised to read it so you can make an informed decision about whether to invest. Virgin Climate Change Fund GBP Accumulation Units: (ISIN GB00B29KGH36) This Fund is managed by Virgin Money Unit Trust Managers Limited, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Objective and Investment Policy The objective of the Fund is to provide capital growth. The Fund invests mainly in shares of European companies which benefit from pursuing environmentally-aware capitalism. It may also invest in: shares of non-european companies. other securities permitted by UCITS regulations. derivatives, to reduce risk or costs. Designed for investors who: are comfortable investing in actively-managed investments. want to grow their money by potentially more than a stock market average. want to invest in a range of mainly European companies that are delivering improved environmental performance. Any income the Fund generates, after ongoing charges and performance fees are paid, will be reinvested to grow the value of your investment. This is automatically reflected in the value of your units. You can buy and sell units on any business day. Recommendation: this Fund may not be appropriate for investors who plan to withdraw their money within 5 years. Risk and Reward Profile Lower risk Higher risk These typically provide higher rewards but carry a higher level of risk than other investments such as gilt-edged securities. Potentially lower reward Potentially higher reward Governments can change the tax relief available to individuals and funds On the financial markets, rates of return are typically linked to risk. Over the longer term, investors who are prepared to accept greater risk can typically look forward to higher returns. The risk indicator above shows the Fund s risk and reward profile. Risk level 1 signals a low risk of losing money but typically offers limited potential rewards. At risk level 7, the risk of losing money is much higher, but the potential rewards are typically much greater. Note that even investments in the lowest risk category are not entirely free of risk. The risk indicator is based on the rate at which the value of the Fund has moved up and down in the past. Note that past figures may not be a reliable indication for the future. The risk category shown is not a target or guarantee and may move over time. The Fund is in category 6 because it invests in company shares. Market risk: share, bond and gilt prices may go up and down. Credit risk: once the Manager has paid for shares, bonds and gilts the individual or organisation the Manager bought them from could fail to hand them over. Performance risk: the Fund may not deliver its stated investment objective. Performance fee risk: the Fund is an actively-managed fund which incentivises the Manager to take risks to produce returns for investors and secure a performance fee payout. Efforts will be made to eliminate potential inequalities between Unitholders through the performance fee calculation methodology. However, there may be occasions where a Unitholder may pay a performance fee for which they have received no benefit. Foreign exchange risk: as this Fund invests outside the UK, the value of your investments may be affected by changes in currency exchange rates. The Manager aims to control these risks, however, if they do materialise the value of your investment could go down.

33 Charges The charges you pay are used to pay the costs of running the Fund, including the costs of marketing and distributing it. These charges reduce the potential growth of your investment. The Performance Fee for the 12 months ending 30 September 2014 was 1.43% of the average net asset value of the Fund over this period. No Entry or Exit Charge is applied for this Fund. The Ongoing Charge is based on expenses for the six month period ending on 31 March This figure may vary from year to year. It excludes portfolio transaction costs, except when the Fund buys or sells units in another collective investment fund and an Entry/Exit Charge could be paid. The Manager may also charge a Dilution Levy on the purchase or sale of units by an investor. The Dilution Levy protects remaining investors against the costs incurred by the Fund in purchasing or selling a large number of units. A Dilution Levy may be imposed: where the Fund size is in continual decline. on large deals i.e. a purchase or a redemption of 250,000 or more. any case where the Manager is of the opinion it is in the interests of remaining Unitholders. The estimated cost of a Dilution Levy would be: 0.45% of the purchase cost of units by an investor. 0.15% of the sale proceeds on a sale of units by an investor. For more information about charges and the calculation of the performance fee, please refer to the Fees and Expenses section of the Fund s Prospectus which is available by calling us on One-off charges taken before or after you invest Entry Charge Exit Charge Charges taken from the fund over a year none none Ongoing Charge 1.86% Charges taken from the fund under specific conditions Performance Fee Up to 20% of outperformance Past Performance 30% 27.2% Past performance is not a reliable indicator of future results. 20% 19.1% The Fund was launched in January 2008 and the unit class in January % 14.2% 14.2% Past performance is calculated in GBP and is expressed as a percentage change of the Fund s Net Asset Value at each year end. 0% % -1.2% Source: Morningstar Direct. Bid to bid unit prices, basic rate tax with income reinvested. 10% Practical Information Trustee: Citibank International Limited. Further Information: To get further details about this Fund and obtain a free copy of the Fund Prospectus please call us on Alternatively visit our website virginmoney.com/myinvestments where you will find copies of the latest annual or interim financial report and accounts of the Fund. Other practical information such as the unit price and how to switch is also on our website. Tax Legislation: The Fund is subject to UK tax law which may have an impact on your personal tax position. If you are at all unclear about your individual tax situation please speak to a Financial Adviser. Liability Statement: Virgin Money Unit Trust Managers Limited may be held liable solely on the basis of any statement contained in this document that is misleading, inaccurate or inconsistent with the relevant parts of the Prospectus for the Fund. The Virgin Climate Change Fund is authorised in the UK and regulated by the Financial Conduct Authority. Virgin Money Unit Trust Managers Limited is authorised in the UK and regulated by the Financial Conduct Authority. This Key Investor Information document is accurate as at 1 June MF5v C003009

34 VIRGIN STOCKS & SHARES ISA CONDITIONS

35 PLEASE MAKE SURE YOU READ THESE CONDITIONS AS THEY CONTAIN INFORMATION YOU NEED TO KNOW This agreement is governed by the Individual Savings Account Regulations 1998 (the regulations) as amended from time to time and any other applicable regulations and laws. Virgin ISA literature and these Conditions are based on our understanding of relevant current law and Her Majesty s Revenue & Customs (HMRC) practice. Our literature will be updated from time to time. For the purposes of Financial Conduct Authority (FCA) regulations we assume you are a retail client. For further details, see paragraph 47. Appointment 1a You appoint Virgin Money Personal Financial Service Ltd as your stocks & shares ISA manager. 1b If you applied for a Virgin ISA before 6 April 2008 you appointed Virgin Money Personal Financial Service Ltd as your stocks & shares ISA manager. 1c If you applied for a Virgin PEP before 6 April 2008 you appointed Virgin Money Unit Trust Managers Ltd as your stocks & shares ISA manager under the regulations. Commencement 2 Your stocks & shares ISA will be set up after we receive your correctly completed application or instructions, and initial payment, or when all our requirements (such as identity checks) have been met, if later. Payments made for the purpose of investing in your ISA are also known as subscriptions. We do, however, have the right to refuse your application. 3a If you send us an application for any new tax year before the end of the current tax year, your money will be banked until the start of the new tax year, earning no interest. When the new tax year begins, we will invest your money into your stocks & shares ISA. 3b If your application for a stocks and shares ISA is received towards the end of a tax year and we are unable to complete the opening of it before the end of the tax year, your ability to open another stocks and shares ISA may be affected. To avoid this being a problem, we may set a deadline towards the end of each tax year by which time applications must be received by us to be processed during the current tax year. Cancellation 4 There is no cancellation period as you cannot cancel our stocks & shares ISA. Nor, if you are transferring all or part of a cash ISA into your stocks & shares ISA, is there any cancellation period. However, once your stocks & shares ISA is set up, you can withdraw your savings at any time. If we do this, we will sell the units in your ISA and send the payment to you. This could be more or less than the amount you invested. See paragraphs 11 to 18 of these Conditions. Payments into your ISA 5 If you are setting your ISA up over the phone or online, your first payment can be made by direct debit or debit card. If you are sending in a postal application, your first ISA payment can be made by cheque or direct debit. Top-up payments can be made by direct debit, debit card or cheque. Cheques must be made payable to Virgin Money and sent to us with a completed top-up form. 6 By signing the application form when you open your stocks & shares ISA, you agree that any payments into your ISA will buy investments for you. We will purchase investments for your stocks & shares ISA, even if your payment has not cleared. If your initial or top-up payment is made by cheque or direct debit and such items are returned unpaid (or, if you pay by debit card and it is not authorised), your application will be returned. In this situation we will sell your investments to cover the amount we invested on your behalf and you will be liable to us for any shortfall between the proceeds of sale and the amount we invested on your behalf. 7 Any direct debit we receive marked return to payer will not be re-presented. We will write to you to see what you want us to do next in these circumstances. 8 In each tax year you have an annual ISA allowance which is the maximum you can pay into an ISA in that year. You may also be entitled to an additional 2

36 ISA allowance, for example following the death of a spouse or civil partner. These allowances are set by HMRC regulations. You are able to make payments into a cash ISA and/or stocks and shares ISA in any combination you choose, provided that in total you do not pay in more than your ISA allowance(s) in that tax year. If you send us a payment that exceeds your ISA allowance(s) we will send the excess back to you or, where you have sent us a cheque, we may return the whole cheque to you without accepting any payment. For details of the current tax year s ISA allowances please visit virginmoney.com 9 The minimum you can pay into the Virgin Climate Change Fund by lump sum is an initial payment of 500, then 100 after that. The minimum you can pay in by monthly direct debit is 50. The minimum you can pay into our other funds is 1. You can change your regular direct debit payment over the phone or by sending us a completed payment form. Where we invest your money 10 Payments into the Virgin Stocks & Shares ISA are invested in accordance with your application in units in one or more of the Virgin authorised unit trusts. Withdrawals and transfers out 11 You may withdraw some or all of your money at any time by sending us your written instructions. You can also withdraw money by telephone or online using your security details. The minimum withdrawal amount for ISA investments in the Virgin Climate Change Fund is 50, or your total holding if less. For our other funds, it is 1, or your total holding if less. Payment will be made by cheque payable to you. 12 Telephone or online service requests received before 5pm will start to be processed the same business day, and if received after 5pm will be started the next business day. Withdrawals are only processed on business days. 13 Units will be sold on the business day we receive your instructions. Instructions received after 5pm will be started the following business day. We will send your payment the following business day. This applies to withdrawals (provided we receive everything we need to complete the transaction, including any outstanding verification information required). 14 You may write to us at any time and request we transfer your ISA to another cash or stocks & shares ISA manager, and ask us to complete the transfer by a certain date. The transfer will be made by that date, subject to allowing us a reasonable period (not exceeding 30 days) for us to carry out your request. Once we have agreed the terms of your transfer with your new ISA manager, we will sell your units on that business day and will pay the proceeds to the new manager on the following business day. 15 Every six months just before what is known as the ex-dividend date, we work out the income earned by investments. Any money you withdraw by selling units before an ex-dividend date won t qualify for investment income in the six months leading up to that ex-dividend date. > The ex-dividend dates for the Virgin UK Index Tracking Trust are 16 March and 16 September. > For the Virgin Income Trust they are 2 April and 2 October. > For the Virgin Climate Change Fund they are 1 April and 1 October. > For the Virgin Bond, Gilt and UK Share Fund, the Virgin Bond, Gilt, UK and Overseas Share Fund and the Virgin Global Share Fund, they are 1 February and 1 August. 16 Payments into your ISA must be allowed to clear before you can make a withdrawal. This can take up to 10 business days. 17 Once you have withdrawn or transferred out all your money, there may be small amounts of dividend payments or interest which should be credited to you. These will be forwarded to you within six months of your withdrawal. 18 For the Virgin UK Index Tracking Trust and the Virgin Income Trust, if on any given day total withdrawals from the underlying unit trust are greater than total new business, the price at which we are able to sell investments in the trust will be different from the price at which we are able to buy them. In these circumstances the unit price applying to your withdrawal may, 3

37 at our discretion, be that at which the trust s investments can be sold. This is called the cancellation price of the units. Payment on death 19 If you die, the full value of your ISA will be paid to your estate. From the date of your death your ISA will no longer qualify for tax exemption under the regulations and your estate may be subject to inheritance tax. 20 Units in your ISA will have their tax-friendly status removed on receipt of your death certificate or its equivalent and will take effect from the date of death. The proceeds will then be paid to your legal personal representatives within one business day of receiving the Grant of Probate or appropriate legal confirmation. Termination 21 We will notify you if, as a result of any failure to comply with the regulations, your ISA is or will become no longer exempt from tax. 22 We reserve the right to close any ISA which has a total value of less than 50 and to which no subscriptions have been made in the preceding 24 months. 23 We have the right to terminate your ISA after giving you 30 days written notice if we intend to stop acting as manager of your ISA, or as an ISA manager generally. 24 We are obliged to terminate your ISA immediately having given you written notice if we are of the opinion that it is impossible to administer it in accordance with the regulations or you notify us that you are no longer eligible to have an ISA. 25 Your ISA will only be terminated when all outstanding transactions have been satisfactorily completed. Keeping you informed 26 We will send you confirmation of any payments, switches, transfers or withdrawals. These will be sent on the business day following us carrying out your instructions. 27 Twice a year on 1 February and 1 August we will produce a statement showing the value of your ISA units at the current selling price and all transactions in the six months since your previous statement. 28 We will send notices and other correspondence to the address given in your application or any new address you tell us about. 29a We are able to change the terms of this agreement if there is a valid reason for doing so. This might happen if we wish to account for changes in law or regulation or industry practice which raises standards of consumer protection, to reflect changes in our practices (including changes arising from a reorganisation of our business) or to correct a mistake. 29b Where we wish to make a change to the terms of this agreement we will write to you explaining what is happening. If the change is to your disadvantage you will be made aware of the change and it will come into effect no sooner than one month after we have done so. If you do not wish to accept the change, you may transfer or close your stocks & shares ISA without any additional charge or interest before the change comes into effect. If there is no negative impact, we will write to inform you of the change as soon as is practicable after the event. If you do not transfer or close your stocks & shares ISA you will have accepted the change. Complaints 30 Virgin Money s complaint handling procedures are available on request. 31 If you feel there is cause to complain please write to us at Virgin Money, PO Box 9522, Chelmsford CM99 2AB or call us on with full details. If we are unable to resolve your complaint, you can contact The Financial Ombudsman Service by writing to them at Exchange Tower, London E14 9SR. Alternatively, you can call free phone , [email protected] or visit their website at This will not affect your right to take legal action. Security 32 We will provide you with a VIR number (which acts as your account number) when you first open your stocks 4

38 5 & shares ISA. You will then need to register online to receive an internet ID code and a PIN (personal identification number) to access the online service. The internet ID will be provided to you when you first register online and the PIN will be sent to you by post. 33 You must contact us on as soon as you can if you do not receive your stocks & shares ISA details, internet ID, or PIN within 14 days of request. A delay of this length suggests that your details may have become lost and we will need to replace them. 34 You must take all reasonable steps to keep safe and confidential any stocks & shares ISA details we provide to you. You must never write them down in a way which could be understood by someone else. You must never disclose your stocks & shares ISA details to anyone, except to us when we need to verify your identity. 35 If any of your stocks & shares ISA details are lost, stolen, misused, used without authorisation or you believe that they may have become known to another person, you must call us immediately to let us know on This will allow us to disable the existing details and issue new ones to you. 36 In order to keep your stocks & shares ISA details safe you should always keep them secret, access the online service directly from myvirginmoney.com, do not use an or other website link to take you to our online service, and keep the computer you use to access the online service secure and free from viruses and spyware. 37 Virgin Money will never contact you by or by an unsolicited call and ask you for your stocks & shares ISA and/or security details. If you are contacted by or a cold caller and asked to provide this information, please do not respond to it and contact us on to let us know. General 38a To invest in a stocks & shares ISA, you must be 18 years old or over and resident in the UK or otherwise eligible (e.g. a Crown employee) according to the regulations. You cannot hold your ISA on behalf of someone else and the ISA may not be opened as a joint account. 38b If you tell us during a tax year that you were not resident in the UK, all subscriptions you made in that year will be removed (voided) from your ISA. 39 You authorise us to provide HMRC with all relevant information about your ISA and its investments. 40 At your request we will transfer the value of all or part of your ISA to another cash or stocks & shares ISA manager who is willing to accept it, without loss of tax relief in accordance with the regulations. If you only have current tax year subscriptions in your ISA, then the entire account must be transferred. See paragraph 14 for further information about transferring your ISA. 41 If you ask us to transfer title of your units held by us or our nominee company, Virgin Nominees Ltd, to another person, provided we may lawfully do this, we will carry out your request within five working days. 42 The administration of your ISA will be carried out by us or any other company appointed by us for this purpose subject to us being satisfied of their competence. 43 Virgin Money Personal Financial Service Limited and Virgin Money Unit Trust Managers Limited are regulated by the Financial Conduct Authority 25 The North Colonnade, Canary Wharf, London E14 5HS in the conduct of their investment business, Financial Conduct Authority registered numbers & respectively. 44 You should send any notices or instructions to us at Virgin Money, PO Box 9522, Chelmsford CM99 2AB. 45 Our relationship with you and and any contract between us is subject to English law. By taking out a Virgin ISA you agree to submit to the exclusive jurisdiction of courts in the United Kingdom if there is ever a dispute between us. This contract and all future communications will be written in English. 46 Our conflicts of interest policy details any potential conflicts of interest between Virgin Money and its customers, and between individual Virgin Money customers. An example of a conflict of interest would be

39 where Virgin Money has a financial incentive to favour one customer over the interests of other customers. The activities, culture and organisation of Virgin Money make the risk of detrimental conflicts of interest extremely low. However, should they arise, our policy requires any such conflict to be immediately disclosed to customers, and all necessary steps taken to minimise such risks. A copy of the full policy is available on request. 47 We are obliged under the Financial Conduct Authority regulations to consider various execution factors in deciding how best to execute a client order. These include price, cost, speed, likelihood of execution and settlement, size, nature and other relevant matters. As you are a retail client we will consider price to be the most important factor for you. However, in practice Virgin Money Unit Trust Managers Ltd is the only execution venue that we use to deal with your orders, as we do not believe that using third party trading platforms to execute your orders would obtain the best outcome for you. By going directly to the operator, we can always be sure that units will be available to fulfil your orders. We will only carry out instructions in line with this policy. By giving us instructions, you agree that you accept this best execution policy and give your consent to our executing orders outside regulated markets or multilateral trading facilities. Please note that if you ask us to carry out your instructions in a different manner, we may not be able to obtain the best possible result for you. We will monitor the effectiveness of our order execution policy and implement any necessary changes if any when required, notifying you of any material changes relevant to you. 48 We will not assess the suitability or appropriateness for you of any transactions carried out for you or services provided to you and you will not benefit from the Financial Conduct Authority s regulations on assessing suitability and appropriateness. If you have any doubt on the suitability of this product you should seek independent financial advice. Client Assets 49 Our unit trusts are managed by Virgin Money Unit Trust Managers Ltd (VMUTM) and we buy and sell units with VMUTM on your behalf. Units are registered in the name of our nominee, Virgin Money Nominees Limited, but you remain the beneficial owner. Although you are the beneficial owner, we, or another party directed by us, will hold share certificates and other important information about your ISA investments on your behalf. 50 We retain full responsibility for all acts or omissions of Virgin Money Nominees Limited. 51 In the unlikely event of the insolvency of Virgin Money Nominees Limited, unit holders would have no obligations in respect of any liabilities of that company. We would take over all functions carried out by them. There is no risk that your investment may not be separately identifiable from Virgin Money Nominees Limited s own investments as they do not make investments on their own behalf. 52 Your units are registered collectively in an omnibus account in the name of Virgin Money Nominees Limited and, although the amount of your holding is recorded and separately identified by us, your entitlement may not be identifiable by separate documents or certificates of title. 53 The steps we take to ensure protection of units held by Virgin Money Nominees Limited include regular reconciliation of individual customers units to the total nominee holding, compliance monitoring and external audits. If we identify a discrepancy in the units registered in the name of Virgin Money Nominees Limited we will take all reasonable steps to investigate the discrepancy and resolve it. Where the discrepancy consists of a shortfall in the units held by Virgin Money Nominees Limited we will appropriate a sufficient amount of our own money to cover the value of the shortfall and hold that money for the benefit of the relevant client(s) under the FCA s Client Money rules until the discrepancy is resolved. During the investigation process we will notify you of the situation if we consider it is appropriate. If, following the investigation into the discrepancy, we or our nominee are found to not be responsible for the shortfall, the shortfall may be shared pro rata among all participants whose investments are so registered. See also paragraph 65 for details of the Financial Services Compensation Scheme. 54 Money that we receive from you pending investment in one of our funds, or money that is due to you (for example, following the sale of your 6

40 7 units) (Client Money) will be held in a client money account with Lloyds Bank Plc or Royal Bank of Scotland Plc which are both UK authorised banks. Your Client Money will not earn any interest and will be held in a trust account separate from any account holding money which belongs to Virgin Money. We will not be responsible for any acts or omissions of the bank holding your Client Money. If that bank became insolvent, an insolvency practitioner would be appointed to repay your Client Money. If that bank was unable to repay all of its creditors, any shortfall would be shared pro rata between all customers. Security and voting 55 You may not use your ISA as security for a loan although it may be used as a means of repaying a loan. 56 If you wish to attend unit holder meetings, vote at these meetings or receive unit trust information, including the unit trust report and accounts, please contact us. Benefits 57 There is no income distributed from the Virgin Climate Change Fund. We will receive income from all our other funds. This income will be credited to your ISA if you are invested in these funds. 58 You authorise us to reclaim any tax from HMRC and credit it to your ISA. Tax benefits depend on individual circumstances and may change. Liabilities 59 The value of your units can go down as well as up and this investment risk is yours. We are responsible for any loss incurred by you as a result of negligence, wilful default or fraud by us or our nominee. However, we are not liable for any indirect loss or losses we could not reasonably have foreseen, or for any loss or liability arising other than as a result of our negligence, wilful default or fraud, or breach of the Regulations or the Financial Conduct Authority regulations. Unit pricing 60 There is one price quoted for the buying and selling of units. This price is calculated every business day by dividing the total value of the assets in the unit trust by the number of units in existence. For all Virgin Unit Trusts, the unit price may be subject to some adjustment to take into account the dealing costs of buying and selling the underlying investments. For the Virgin Climate Change Fund, the Virgin Bond, Gilt and UK Share Fund, the Virgin Bond, Gilt, UK and Overseas Share Fund and the Virgin Global Share Fund this is known as a dilution levy. Please see the full prospectus of each fund for further information. Unit prices can be found on our website virginmoney.com and are also published in the Financial Times. 61 When we buy or sell units for you they are pooled with those of other investors. The Financial Conduct Authority rules require us to tell you that this may result in a less favourable unit price than if your units had been bought or sold separately. Switching your investment 62 You can switch your stocks & shares investment over the phone, online or by sending us a completed switch form. We will sell units held in your stocks & shares ISA on the business day we receive your instructions. On the same day they are sold we will use the proceeds to buy units in another unit trust of your choice within the Virgin ISA range. Instructions received after 5pm will be processed the following business day. Minimum investment amounts on switching 63 The minimum you can switch into the Virgin Climate Change Fund is an initial payment of 500 then 100 after that. If you are already saving monthly into the Virgin Climate Change Fund, the minimum initial amount for switching in a lump sum drops to 100. The minimum amount for switching out of the Virgin Climate Change Fund is 50, or your total holding if less. For all our other funds, the minimum amount you can switch between funds is 1. Compensation 64 For the purposes of Financial Conduct Authority regulations we have categorised you as a retail client, which should give you rights under the Financial Ombudsman Service. If you are not an eligible complainant you may not necessarily have the same rights.

41 65 Under the Financial Services and Markets Act 2000, if we cannot meet any claim payment, you may get compensation under the Financial Services Compensation Scheme. Payments under the scheme are limited to 100% of the first 50,000. If you would like more information, visit the Financial Services Compensation Scheme website at call: or or fax: Investing in the Virgin Bond and Gilt Fund 66 Your subscriptions will be used to buy units in the Virgin Income Trust on the same business day we receive them, though if we receive your instructions after 5pm we will buy units for you the following business day. 67 If you have chosen to have the income generated by your bonds and gilts reinvested, all income and tax reclaims will be treated as cleared funds and used to buy units in the Virgin Income Trust within 1 business day of receipt. 68 If you have chosen to have any income from your units paid to a bank or building society account held in your name, payments will be made on, or shortly before, 1 June and 1 December. If you decide to stop or start receiving income payments, you must let us know at least two weeks in advance of the next payment date. 69 The only ongoing charge is an annual management fee in the Virgin Income Trust of 1% per annum of the value of the unit trust, calculated and deducted daily from the fund. Remember, the value of your investments can go down as well as up and you may get back less than you invest. Investing in the Virgin Bond, Gilt and UK Share Fund 70 Your subscriptions will be used to buy units in the Virgin Bond, Gilt & UK Share Fund on the same business day we receive them, though if we receive your instructions after 5pm we will buy units for you the following business day. 71 If you have chosen to have the income generated by your fund reinvested, all income and tax reclaims will be treated as cleared funds and used to buy units in the Virgin Bond, Gilt & UK Share Fund within 1 business day of receipt. 72 If you have chosen to have any income from your units paid to a bank or building society account held in your name, payments will be made on, or shortly before, 31 March and 30 September. If you decide to stop or start receiving income payments, you must let us know at least two weeks in advance of the next payment date. 73 The only ongoing charge is an annual management fee in the Virgin Bond, Gilt & UK Share Fund of 1% per annum of the value of the unit trust, calculated and deducted daily from the fund. Remember, the value of your investments can go down as well as up and you may get back less than you invest. Investing in the Virgin Bond, Gilt, UK & Overseas Share Fund 74 Your subscriptions will be used to buy units in the Virgin Bond, Gilt, UK & Overseas Share Fund on the same business day we receive them, though if we receive your instructions after 5pm we will buy units for you the following business day. 75 If you have chosen to have the income generated by your fund reinvested, all income and tax reclaims will be treated as cleared funds and used to buy units in the Virgin Bond, Gilt, UK & Overseas Share Fund within 1 business day of receipt. 76 If you have chosen to have any income from your units paid to a bank or building society account held in your name, payments will be made on, or shortly before, 31 March and 30 September. If you decide to stop or start receiving income payments, you must let us know at least two weeks in advance of the next payment date. 77 The only ongoing charge is an annual management fee in the Virgin Bond, Gilt, UK & Overseas Share Fund 8

42 of 1% per annum of the value of the unit trust, calculated and deducted daily from the fund. Remember, the value of your investments can go down as well as up and you may get back less than you invest. Investing in the Virgin UK FTSE All-Share Fund 78 Your subscriptions will be credited to your stocks & shares ISA on the business day we receive them and will be used to buy units in the Virgin UK Index Tracking Trust on that day. Subscriptions received after 5pm will be processed the following business day. 79 If you have chosen to have the income generated by your fund reinvested, all income and tax reclaims will be treated as cleared funds and used to buy units in the Virgin UK FTSE All-Share Fund within 1 business day of receipt. 80 If you have chosen to have any income from your units paid to a bank or building society account held in your name, payments will be made on, or shortly before, 15 May and 15 November. 81 The only ongoing charge is a management fee in the Virgin UK Index Tracking Trust. This is 1% per annum of the value of the unit trust, calculated and deducted daily from the income of the trust. Remember, the value of your investments can go down as well as up and you may get back less than you invest. FTSE, is a trade mark jointly owned by the London Stock Exchange Plc and The Financial Times Limited and is used by FTSE International Limited under licence. For a full explanation of this trade mark, see the back cover. Investing in the Virgin Global Share Fund 82 Your subscriptions will be used to buy units in the Virgin Global Share Fund on the same business day we receive them, though if we receive your instructions after 5pm we will buy units for you the following business day. 83 If you have chosen to have the income generated by your fund reinvested, all income and tax reclaims will be treated as cleared funds and used to buy units in the Virgin Global Share Fund within 1 business day of receipt. 84 If you have chosen to have any income from your units paid to a bank or building society account held in your name, payments will be made on, or shortly before, 31 March and 30 September. If you decide to stop or start receiving income payments, you must let us know at least two weeks in advance of the next payment date. 85 The only ongoing charge is an annual management fee in the Virgin Global Share Fund of 1% per annum of the value of the unit trust, calculated and deducted daily from the fund. Remember, the value of your investments can go down as well as up and you may get back less than you invest. Investing in the Virgin Climate Change Fund 86 Your subscriptions will be credited to your ISA on the business day we receive them and will be used to buy units in the Virgin Climate Change Fund on that day. Subscriptions received after 5pm will be processed the following business day. 87 Investment income earned is reinvested and automatically reflected in the value of your units. 88 The ongoing charges figure of the Virgin Climate Change Fund is 1.90%. This includes an annual management fee of 1.75% per annum of the value of the unit trust, calculated and deducted daily from the Fund. The ongoing charges also include fees to cover trustees, auditors, registration and legal expenses. For up to date details of the Ongoing Charges Figure, please see the Key Investor Information for the Virgin Climate Change Fund. 89 A performance fee may also apply if the Fund outperforms agreed benchmarks. The performance fee is 20% of the out-performance achieved. For full details of the performance fee please see the Key Investor Information for the Virgin Climate Change Fund. 9

43 Remember, the value of your investments can go down as well as up and you may get back less than you invest. Investing in a stocks & shares ISA 90 There are no additional charges applied when investing through an ISA into any of our funds. Transferring in from another ISA 91 You can transfer all or part of any previous tax year s cash and/or stocks and shares ISA into your stocks & shares ISA. If transferring from a current tax year cash and/or stocks and shares ISA, the full tax year value must be transferred. Transfer of business 92 If we decide to transfer part or all of our business to another person (such as another regulated firm), and that transfer includes Client Money that we hold for you, we may transfer any such Client Money to that receiving person in accordance with the FCA s client money rules. 93 If the person receiving your transferred money is not subject to the FCA s client money rules, we will exercise all due skill, care and diligence in assessing whether that person will apply adequate measures to protect your transferred money. 94 If the transferred amount is 25 or less, that money may no longer be protected under the FCA s client money rules by the receiving person. 95 We will notify you no later than seven days after such a transfer takes place to let you know: > If your transferred money will be held by the receiving person in accordance with the FCA s client money rules or, if not, how it will be held; > The extent to which the transferred sums will be protected under a compensation scheme (such as the Financial Services Compensation Scheme); and > That you may contact the receiving person to request that the transferred sum is returned to you as soon as practicable. 10

44 FTSE is a trade mark of the London Stock Exchange Plc and The Financial Times Limited and is used by FTSE International Limited under licence. All-Share is a trademark of FTSE International Limited. The FTSE All-Share Index is calculated by FTSE International Limited. Virgin Money Personal Financial Service Limited and Virgin Money Unit Trust Managers Limited have obtained full licence from FTSE International Limited to use such copyright in the creation of this product. FTSE International Limited does not sponsor, endorse or promote this product. The Virgin Stocks and Shares ISA is provided by Virgin Money Personal Financial Service Ltd - Registered in England and Wales (Company No: ). Registered Office: Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Authorised and regulated by the Financial Conduct Authority. The ISA Manager is Virgin Money Personal Financial Service Ltd who also promotes the unit trusts provided by Virgin Money Unit Trust Managers Ltd which are held in the Virgin Stocks & Shares ISA. Calls use inclusive minutes if available as part of your phone package. If not, they cost no more than a national rate call to an 01 or 02 number. Calls may be monitored and recorded. The information contained in this brochure is correct as at July ISA51_07.15 FSC C003009

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