Nine Steps to FISMA Compliance
|
|
- Arleen Lisa Reed
- 8 years ago
- Views:
Transcription
1 Nine Steps to FISMA Compliance How to raise your FISMA report card and keep your IT systems and data secure while achieving your agency s mission White Paper June 22, Altiris Inc. All rights reserved.
2 ABOUT ALTIRIS Altiris, Inc. is a pioneer of IT lifecycle management software that allows IT organizations to easily manage desktops, notebooks, thin clients, handhelds, industry-standard servers, and heterogeneous software including Windows, Linux, and UNIX. Altiris automates and simplifies IT projects throughout the life of an asset to reduce the cost and complexity of management. Altiris client and mobile, server, and asset management solutions natively integrate via a common Web-based console and repository. For more information, visit NOTICE The content in this document represents the current view of Altiris as of the date of publication. Because Altiris responds continually to changing market conditions, this document should not be interpreted as a commitment on the part of Altiris. Altiris cannot guarantee the accuracy of any information presented after the date of publication. Copyright 2006, Altiris, Inc. All rights reserved. Altiris, Inc. 588 West 400 South Lindon, UT Phone: (801) Fax: (801) BootWorks U.S. Patent No. 5,764,593. RapiDeploy U.S. Patent No. 6,144,992. Altiris, BootWorks, Inventory Solution, PC Transplant, RapiDeploy, and RapidInstall are registered trademarks of Altiris, Inc. in the United States. Carbon Copy is a registered trademark licensed to Altiris, Inc. in the United States and a registered trademark of Altiris, Inc. in other countries. Microsoft, Windows, and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries. *Other company names or products mentioned are or may be trademarks of their respective owners. Information in this document is subject to change without notice. For the latest documentation, visit
3 CONTENTS Executive Summary... 1 A Look at the Problem... 2 Penalties for FISMA Non-compliance... 3 How FISMA Works... 4 Nine Steps to Achieving FISMA Compliance... 6 The Critical First Step: Management Buy-in... 7 Getting a Passing Grade: The IT Inventory... 8 Managing Risk Under FISMA... 9 IT Lifecycle Management COBIT Identifying and Managing Processes: ITIL Tools FISMA s Twin Requirements: Security and Reporting Keep federal agency IT systems secure while providing the electronic access for the public mandated by the E-Government Act of Maintain an audit trail of system activity and provide reports that document compliance. 14 Summary and Conclusions Appendix A: Altiris Tools for Achieving FISMA Compliance Appendix B: Additional Resources
4
5 EXECUTIVE SUMMARY All federal agencies are required to comply with the Federal Information Security Management Act (FISMA) guidelines for IT systems security. Failure to pass a FISMA inspection can result in unfavorable publicity, increased oversight of your agency, computer breaches, and even a reduction in your IT budget. In this white paper, we ll look at: What FISMA is and why it was created Key steps in achieving FISMA compliance Tools that can help you meet FISMA requirements Nine Steps to FISMA Compliance > 1
6 A LOOK AT THE PROBLEM The Federal Information Security Management Act (FISMA) is a comprehensive framework for securing the federal government s information technology (IT). FISMA provides a set of specific guidelines for federal agencies on how to plan for, budget, implement, and maintain secure systems. These new, stricter security guidelines replaced an expired set of rules under the Government Information Security Reform Act (GISRA). Each federal agency must develop, document, and implement a program to provide security for the data and IT systems that support its operations and assets including both its own systems as well as those belonging to other agencies, contractors, and others supporting its mission. To achieve FISMA compliance, your agency must: Plan for security Ensure that appropriate officials are assigned security responsibility Periodically review IT security controls Authorize system processing prior to operations and periodically, thereafter Not only do all federal agencies receive an annual grade for their FISMA compliance programs, but these grades are made public on at least one federal Web site. A high grade on the FISMA report card indicates that your agency s systems are secure, your data is locked down, and it gives the American people public verification of that fact. Figure 1 FISMA Report Card ( ) Source: Your agency s FISMA compliance rating is available for anyone, including the press, to view on the Web. Altiris Inc. * Numbers for FY 2003 derived solely from agency selfreporting; no Inspector General evaluation available 2 < Nine Steps to FISMA Compliance
7 PENALTIES FOR FISMA NON-COMPLIANCE If you fail to comply with FISMA, or get a low grade, it s instantly public knowledge. Unfortunately, in recent years the media covering government IT affairs has developed a fondness for reporting on agency FISMA grades. In 2005, eight agencies including the Department of Defense (DOD) and Department of Homeland Security (DHS) received a failing grade, an F, from FISMA. A recent article in ComputerWorld puts a spotlight on the DOD and DHS compliance failures. It quotes U.S. representative Diane Watson, who asks, Is there incompetence? and answers, I don t feel comfortable that my homeland is secure (16 March 2006). A poor FISMA grade is a sign that your agency may be especially vulnerable to cyber attack. In 2005, an agency with one of the lowest FISMA grades suffered a major security breach, resulting in the theft of personal identity information from millions of U.S. citizens. After the breach, at least one agency official resigned, and another was placed on administrative leave. This incident might have been prevented if FISMA security protocols were in place. A low score can severely impact an agency s reputation and threaten the jobs of those who are responsible for regulatory compliance, notes a fact sheet published by Symantec. CIOs may have to testify before Congress to explain their inadequate performance. Worst of all, the Office of Management and Budget (OMB) may delay or cancel funding for agency programs. Nine Steps to FISMA Compliance > 3
8 HOW FISMA WORKS FISMA was created under Title III of the E-Government Act of The act requires federal agencies to give the public access to various government agency systems and data. The head of each agency must implement policies and procedures to cost-effectively reduce IT security risks to an acceptable level. For instance, U.S. citizens can access IRS data for a variety of purposes, such as finding out what tax bracket they re in based on income. The IRS IT systems challenge: provide the desired level of public access while keeping confidential data for example, how much money your next-door neighbor made this year secure. Agencies must report annually to the OMB on the effectiveness of their IT security programs. The reports must include an independent evaluation by either the agency Inspector General or an external auditor. Once validated, the report is submitted to Congress for review. Congress has the ultimate authority, because they write the laws and provide funding to each agency. The E-Government Act gives two government organizations the most active involvement in FISMA: NIST and OMB. The National Institute of Standards and Technology (NIST) develops IT security standards and guidelines. Federal agencies must follow these rules, which require compliance reporting by each agency on 17 specific security controls. CLASS FAMILY ALTIRIS Management Risk Assessment Management Planning Table 1 National Institute of Standards and Technology (NIST) security controls. Management System and Services Acquisition Management Certification, Accreditation, and Security Assessments Operational Personnel Security Operational Physical and Environmental Protection Operational Contingency Planning Operational Configuration Management Operational Maintenance Operational System and Information Integrity Operational Media Protection 4 < Nine Steps to FISMA Compliance
9 Operational Incident Response Operational Awareness and Training Technical Identification and Authentication Technical Access Control Technical Audit and Accountability Technical System and Communications Protection In addition, FISMA requires that the OMB oversee IT security policies and practices across the federal enterprise. To date, NIST has published numerous security standards and guidelines in support of FISMA. For more information, visit csrc.nist.gov/sec-cert/ca-proj-phases.html. NIST has also created a database application that contains the security controls, control enhancements, and supplemental guidance from NIST Special Publication , Recommended Security Controls for Federal Information Systems. For more information, visit csrc.nist.gov/sec-cert/support-tools-applications.html. Nine Steps to FISMA Compliance > 5
10 NINE STEPS TO ACHIEVING FISMA COMPLIANCE The NIST Computer Security Division has proposed the following ninestep process for increasing the security of federal agency IT systems: 1. Categorize your information and information systems. 2. Select the appropriate minimum or baseline security controls. 3. Refine the security controls using a risk assessment. 4. Document the security controls in the system security plan. 5. Implement the security controls in the information system. 6. Assess the effectiveness of the security controls. 7. Determine agency-level risk to the mission of business case. 8. Authorize the information system for processing. 9. Monitor the security controls on a continuous basis. Federal agency security managers with IT budgets less than $500,000 spend approximately 45 percent of their time on compliance issues. Managers with budgets more than $10 million spend 27 percent of their time on compliance issues. By beginning to implement this nine-step process today, your agency can be proactive in strengthening IT security while reducing the time and burden of reporting. Agencies that do not put the IT security and reporting systems to satisfy FISMA risk facing a panic situation; that is, discovering IT security system flaws and an inability to generate the required reports at audit time. IT Management Goals Figure 2 The goals of proactive IT management is to lock down data, comply with FISMA, control costs, and enhance the contribution of IT to the agency s mission. REDUCE COSTS MEET COMPLIANCE DEMANDS INCREASE SYSTEM SECURITY POSTURE AUTOMATE MANUAL PROCESSES STANDARDIZE IT INFRASTRUCTURE INCREASE QUALITY GAIN VISIBILITY AND CONTROL Altiris Inc. 6 < Nine Steps to FISMA Compliance
11 THE CRITICAL FIRST STEP: MANAGEMENT BUY-IN As a rule, agencies with the highest compliance ratings have made IT security a high-priority item and have assigned responsibility for FISMA to the chief information officer (CIO). Having senior-level management in charge of FISMA compliance helps drive cooperation throughout the agency. How can the agency official responsible for FISMA get organizational buy-in? Sociologists have observed that a majority of both individuals and groups of people are resistant to change. While a few people view changes as healthy, most see change as an impediment to their current way of accomplishing daily tasks or, in more extreme cases, as a criticism of their organization s performance. The most effective way to identify current processes and implement new processes is to make the entire organization, divisions, and individuals feel vested in the initiative. For example: The Environmental Protection Agency (EPA) was able to take its FISMA compliance percentage from 36 percent to 94 percent. According to the EPA s Deputy CIO, Mark Day, this was largely the result of a concerted culture change. To help ensure that EPA personnel care about FISMA and recognize the importance of IT security, CIO Day created a system of easy-tounderstand red, yellow, and green score cards demonstrating each group s compliance. Senior management can quickly identify FISMA compliance status for the EPA and each of its sub-agencies: Full compliance (green), making progress (yellow), and requiring further attention (red). Mid-level management in those organizations uses the system to validate their efforts. At the staff level, work is quantified in a way that can be easily understood and rewarded. While there are numerous other factors involved, the EPA was able to get to 94 percent FISMA compliance due in large part to top-to-bottom organizational buy-in to the new IT security processes. Nine Steps to FISMA Compliance > 7
12 GETTING A PASSING GRADE: THE IT INVENTORY What provides the best baseline to start FISMA compliance? According to Bob Dix, staff director of the U.S. House of Representatives subcommittee that oversees IT systems security for federal agencies, the most basic requirement of FISMA is the creation of a hardware and software inventory. An IT inventory is a database with a complete list of all IT assets. It includes a description of the asset, manufacturer, model number, date purchased, date of last upgrade, and a record of service, maintenance, customization, and ultimately disposition. Since 1998, the federal government has required all of its agencies to have a complete IT inventory. But a Congressional report issued in 2003 found that only five federal agencies had such an inventory. Dix cited a high correlation between a complete inventory and FISMA compliance: If you don t know what IT assets you own, your claims of a high percentage of security certification and accreditation are easily discredited. Industry experts speculate that a complete inventory of IT assets alone may be enough to earn an agency a grade of "C" during a FISMA evaluation. Figure 3 Taking complete IT inventory is a good starting point for your FISMA compliance efforts. 8 < Nine Steps to FISMA Compliance
13 MANAGING RISK UNDER FISMA FISMA is not intended to eliminate IT risk entirely. Rather, its goal is to achieve the right balance between data security and data access. When implementing FISMA requirements, responsible agency officials must walk the fine line of risk management. They need to balance the potential harm from the unauthorized exposure of agency data with the ability of IT systems to provide data access to the public in fulfillment of its mission requirements. The security of IT systems and the ability to conduct daily activities do not have to be an either/or proposition. Making IT security part of the organizational fabric, without interfering with the ability to execute on an agency s missions and goals, can be achieved with the proper balance of processes, organizational buy-in, and tools that execute on the agency s FISMA plan. Nine Steps to FISMA Compliance > 9
14 IT LIFECYCLE MANAGEMENT A step beyond merely taking an IT inventory is to implement a system of IT lifecycle management. Simply put, lifecycle management helps you manage your IT assets in an organized manner, with comprehensive record-keeping providing an audit trail. The lifecycle stages of a piece of IT equipment can include: 1. Purchase or lease 2. Deployment 3. Systems integration 4. Customization or modification 5. Maintenance and repair 6. Upgrades 7. Disposition (recycling, disposal, resale, or redeployment) An IT lifecycle management program can include establishing a secure configuration management baseline, active asset inventory, identification and remediation of vulnerabilities, and cost control. By implementing IT lifecycle management, you can get maximum productivity out of IT assets while extending each asset s useful life. In addition, IT lifecycle management gives you a snapshot of all IT systems and their configurations. This view includes data security devices and software, enabling you to validate FISMA compliance. Figure 4 IT lifecycle management gives you greater control over IT assets and their security. 10 < Nine Steps to FISMA Compliance
15 COBIT There is a close correlation between COBIT and the NIST IT security requirements. By adhering to COBIT guidelines in your IT quality control system, you can more closely align control objectives with NIST standards. However, while COBIT focuses on providing IT with security and quality control practices, it does not specify how to align IT resources to meet the COBIT critical success factors or the NIST standards. A second strategy that focuses on aligning your IT resources must be considered as a part of your overall FISMA approach. This is where the Information Technology Infrastructure Library (ITIL) comes in. Focusing on the security controls of COBIT combined with the infrastructure processes of ITIL provides an effective framework for FISMA compliance. Nine Steps to FISMA Compliance > 11
16 IDENTIFYING AND MANAGING PROCESSES: ITIL Before you can comply with FISMA, the right processes and organizational visibility of those processes need to be put in place. Without accurate understanding and documentation of key business processes, gaining FISMA compliance becomes both difficult and costly. At their core, the security mandates of FISMA are business initiatives, not technical requirements. Therefore, proper identification and implementation of processes, a complete inventory of these processes, and senior-level management involvement can help you develop a security plan to manage security risks. The NIST standards provide some guidance, but not a formula or boilerplate plan to follow, for identifying and managing key business processes. However, there is a boilerplate methodology ITIL that enables you to identify, define, and develop processes that support COBIT for FISMA compliance. Conceived in response to increased dependency on IT and the need for process standardization, ITIL is a set of detailed process guidelines. Presented in a series of books, ITIL contains recommended global best practices, workflow, templates, and terminology. Today ITIL has become a worldwide de facto standard for IT management process implementation. Figure 5 ITIL provides a framework to aid in FISMA compliance. 12 < Nine Steps to FISMA Compliance
17 TOOLS Once everything else is in place and the security plan is complete, proper tool selection becomes critical for execution. In a survey of 25 federal agency chief information security officers, more than 85 percent said that commercial software for compliance reporting would be very helpful. There are two different approaches to proper tool selection for FISMA compliance. The first approach is to find the single best-of-breed tool to address each FISMA compliance area. Although this one tool for one job approach may address compliance in each individual area, it has numerous drawbacks. These negatives include piecemeal systems, lack of a central database, poor reporting, excessive training requirements, and high system integration and maintenance costs. The second approach is to find a vendor with multi-product toolsets that address as many FISMA mandates as possible. This single vendor with a comprehensive tool set (see appendix A) approach can costeffectively reduce IT security risks to an acceptable level while reducing implementation, training, and support costs. Nine Steps to FISMA Compliance > 13
18 FISMA S TWIN REQUIREMENTS: SECURITY AND REPORTING FISMA has two primary objectives: 1. Keep federal agency IT systems secure while providing the electronic access for the public mandated by the E-Government Act of In essence, FISMA is about letting the public see what they should on your systems and preventing them from seeing what they should not. A low FISMA score means you are at risk for releasing information that is private and sensitive. 2. Maintain an audit trail of system activity and provide reports that document compliance. From a macro perspective, an agency s FISMA certification is simply a huge reporting challenge. The two biggest issues in report production are the gathering of data and then its compilation. The importance of the tools used in the gathering of data and ongoing security maintenance are described in the previous section. Most agency data is typically gathered and stored on different systems in a number of different locations, commonly referred to as stovepipe systems. Storing both IT inventory and security data stored in a centralized database enables an agency to produce consistent reports much more easily. There is a direct correlation between consistent report production and higher compliance percentages. Figure 6 A Centralized Configuration Management Database (CMDB) creates the basis for managing IT security. 14 < Nine Steps to FISMA Compliance
19 SUMMARY AND CONCLUSIONS 1. FISMA compliance is mandatory, not optional, for all federal agencies and any contractors or other organizations supporting that agency s mission. 2. IT security for every federal agency is evaluated annually and reported to the OMB, which makes your grade available to both the public and the press. 3. The penalties for a low or failing FISMA grade include censure by Congress, negative publicity for the agency, and reduced funding for agency initiatives. It may also put your job at risk. 4. Key steps you can take to improve your FISMA compliance rating include making an IT inventory, implementing IT lifecycle management, following NIST standards, building an IT infrastructure library, and using an integrated toolset to manage IT systems security. 5. A reactive approach to FISMA compliance fixing IT security only when obvious problems arise and scrambling to compile the needed reports at audit time places a tremendous burden on IT staff and often results in a lower FISMA grade. 6. An ongoing, proactive FISMA compliance program can keep your agency FISMA rating high while reducing the time and burden of reporting, freeing your IT staff to focus on core issues. The OMB states that all agencies must continually work to ensure that they are FISMA compliant. Nine Steps to FISMA Compliance > 15
20 APPENDIX A: ALTIRIS TOOLS FOR ACHIEVING FISMA COMPLIANCE Altiris currently offers a suite of more than 65 solutions that enable government organizations to reach FIMSA compliance. The core Altiris infrastructure provides customers a Web-based modular console. The console enables them to move away from framework, giving them the flexibility to purchase what they need now and easily add solutions over time. The following is a sampling and brief description of the Altiris solutions most frequently associated with FIMSA compliance: Asset Control Solution Tracks non-discoverable fixed assets and computers throughout any environment. For each asset, the software tracks location, contact information, cost, and any custom data. Asset Control Solution manages all fixed assets including desktops, cell phones, pagers, chairs, monitors, fax machines, and so on. IT administrators can import data from Microsoft Active Directory and analyze the data with numerous pre-defined Web reports. AuditExpress Audits Windows, UNIX, and Linux desktops, notebooks, and servers. Audit results are summarized in easy to understand Smart Reports, enabling you to quickly take action on identified system security vulnerabilities. The system checks for antivirus status, operating system security patch status, industry-known vulnerabilities, personal firewall software, system security configuration settings, and unauthorized software and hardware. Carbon Copy Solution Provides remote access from a Web browser. Powerful management features give you the tools you need to remotely administer your corporate environment. Integrated client deployment and configuration simplify distribution. Reports and notification policies track client installations and remote sessions. Connector Solution Integrates Altiris solutions with your organization's third-party systems. You can leverage user and organizational data from your HR system, cost information from your financial system, and other pertinent data from your critical business systems. This solution is a powerful way to connect information systems and provide overall visibility into your organization. Contract Management Solution Tracks the contracts associated with desktops, servers, fixed assets, and service agreements anywhere in your organization. Comprehensive Web reports provide in-depth details of the objects under contract by correlating the contract data with actual system inventory, contact and location information, and associated costs. Tracking contracts saves time and money by centrally managing each corporate contract and avoiding costly penalties. 16 < Nine Steps to FISMA Compliance
21 Deployment Solution An easy-to-use, integrated solution that enables you to establish a uniform configuration baseline. The software provides operating system deployment, configuration, computer "personality" migrations, and software deployment across multiple hardware platforms and operating systems. This can help get rid of security vulnerabilities while reducing the cost of deploying and managing servers, desktops, notebooks, and handheld devices. Deployment Solution for Network Devices Enables you to manage virtual local area network (VLAN) configurations on network devices across vendors. The solution models the physical connectivity of the network and can automatically assign devices to preconfigured VLANs. The software can help you proactively isolating rogue devices on your network before they cause harm. Helpdesk Solution A powerful Incident Management (IM) tool that allows you to raise service levels while reducing costs. Designed for quick implementation, the software is built on the Altiris Notification Server architecture. That means you can directly leverage other Altiris components, such as remote control and Web-based administration tools, to provide immediate incident resolution. Inventory Solution Helps administrators manage their multi-platform hardware and software environment from the convenience of a Web browser. You can control what is captured and how it is reported throughout your LAN, WAN, and dial-up enterprise. The software leverages zero-footprint technology and Altiris built-in Web reports to provide quick ROI. It supports heterogeneous environments that can include Windows, UNIX, Linux, handheld devices, network devices, and Macintosh. Patch Management Solution Permits you to proactively manage patches and software updates by automating the collection, analysis, and delivery of patches across your enterprise. The software, which can be integrated with Altiris Recovery Solution for stable-state rollback, can significantly help you decrease the costs involved in delivering patches throughout your enterprise. PC Transplant Solution Allows you to transfer a PC s files and settings to a new PC quickly and intuitively. The solution allows you to migrate to new desktops and platforms at lower cost, with no loss of settings or data. The software provides cross-version support for more than 60 applications, with automated application installation. Multiple profiles from a single computer can be captured in one automated operation. You can track status and validate successful migrations with comprehensive Web reporting. Nine Steps to FISMA Compliance > 17
22 Protect Enables you to easily maintain the desired state of your PCs. Protect can also allow users to have their own unique configurations, independent of the approved baseline configuration or other user configurations on the system. Changes made during a user session are preserved for that user s next session, but a reset mode gives you the option to delete the changes made during the session when the user logs off. Recovery Solution Protects your organization's servers and computers with scheduled backups, allowing you to recover lost data or roll back to a known good state. Protection is automatic and doesn t require user intervention. Patented technology minimizes bandwidth usage, making Recovery Solution an excellent choice for protecting remote and disconnected users. For those environments without LANbased connectivity, the software can back up to a local hidden partition. SecurityExpressions An audit and compliance software solution for Windows, UNIX, and Linux desktops, notebooks, and servers, the software audits the seven major areas of system security audit: antivirus status, operating system security patch status, industry-known vulnerabilities, personal firewall software status, system security configuration settings, unauthorized software, and unauthorized hardware. You can audit any networked desktop or server from a centralized management console, enabling you to maintain corporate and regulatory compliance across all systems. The software supports all popular industry standard best-practices system security policies including NIST. Software Virtualization Solution (SVS) Provides for faster, simpler, and more manageable deployment of desktop applications. SVS isolates applications and data, allowing you to instantly add or remove applications to a Windows workstation. Conflicts between applications or even between different versions of the same application are eliminated. TCO Management Solution Helps you track the total cost of ownership (TCO) of your computers, reporting on assets throughout the entire enterprise. Assets can be tracked by cost centers, location, domain, and in many other ways. Wise Package Studio Provides functionality for creating and customizing packages and managing and eliminating application conflicts. Based on a structured, best-practice process called enterprise software packaging, the software enables you to do conflict analysis and a virtual pre-flight on an existing production system. 18 < Nine Steps to FISMA Compliance
23 Altiris offers a comprehensive approach to organizations of any size. Altiris solutions address all aspects of FISMA compliance and are targeted at solving immediate problems while helping you build a roadmap for the future. Figure 7 Look for a single vendor who can provide a comprehensive suite of solutions that address all aspects of FISMA compliance. Nine Steps to FISMA Compliance > 19
24 APPENDIX B: ADDITIONAL RESOURCES Office of Management and Budget (OMB) For more information, visit FISMA Implementation Project (NIST) For more information, visit csrc.nist.gov/sec-cert/ FISMA Report to Congress For more information, visit IT Governance Institute (ITGI) ITGI was established in 1998 to advance international thinking and standards in directing and controlling an enterprise s information technology. For more information, visit Information Systems Audit and Control Association (ISACA) Founded in 1969, ISACA is a recognized worldwide leader in IT governance, control, security and assurance. For more information, visit 20 < Nine Steps to FISMA Compliance
Key Considerations for Vulnerability Management: Audit and Compliance
Key Considerations for Vulnerability Management: Audit and Compliance October 5, 2005 2005 Altiris Inc. All rights reserved. ABOUT ALTIRIS Altiris, Inc. is a pioneer of IT lifecycle management software
More informationHow To Manage A System Vulnerability Management Program
System Vulnerability Management Definitions White Paper October 12, 2005 2005 Altiris Inc. All rights reserved. ABOUT ALTIRIS Altiris, Inc. is a pioneer of IT lifecycle management software that allows
More informationSystem Security Policy Management: Advanced Audit Tasks
System Security Policy Management: Advanced Audit Tasks White Paper October 6, 2005 2005 Altiris Inc. All rights reserved. ABOUT ALTIRIS Altiris, Inc. is a pioneer of IT lifecycle management software that
More informationU.S. ELECTION ASSISTANCE COMMISSION OFFICE OF INSPECTOR GENERAL
U.S. ELECTION ASSISTANCE COMMISSION OFFICE OF INSPECTOR GENERAL FINAL REPORT: U.S. Election Assistance Commission Compliance with the Requirements of the Federal Information Security Management Act Fiscal
More informationThe Altiris CMDB BECAUSE YOU HAVE A BUSINESS TO RUN, NOT JUST AN OPERATING SYSTEM
The Altiris CMDB BECAUSE YOU HAVE A BUSINESS TO RUN, NOT JUST AN OPERATING SYSTEM About Altiris, Now Part of Symantec Altiris, Inc., now part of Symantec, is a pioneer of IT lifecycle management software
More informationData Sheet: Archiving Altiris Client Management Suite 7.0 from Symantec Deploy, manage, secure, and troubleshoot
Deploy, manage, secure, and troubleshoot Overview The cost of a PC is only a small part of its total cost. Nearly 80 percent of the total cost of owning a client system goes toward the support and maintenance
More informationData Sheet: Endpoint Management Altiris Client Management Suite 7.0 Deploy, manage, secure, and troubleshoot
Deploy, manage, secure, and troubleshoot Overview The cost of a PC is only a small part of its total cost. Nearly 80 percent of the total cost of owning a client system goes toward the support and maintenance
More informationSupporting and Extending the IT Infrastructure Library (ITIL)
Supporting and Extending the IT Infrastructure Library (ITIL) White Paper May 6, 2004 2004 Altiris Inc. All rights reserved. ABOUT SYMANTEC Copyright 2008 Symantec Corporation. All rights reserved. Symantec,
More informationProven LANDesk Solutions
LANDesk Solutions Descriptions Proven LANDesk Solutions IT departments face pressure to reduce costs, reduce risk, and increase productivity in the midst of growing IT complexity. More than 4,300 organizations
More informationWhy you need an Automated Asset Management Solution
solution white paper Why you need an Automated Asset Management Solution By Nicolas Renard, Support and Professional Services Manager, BMC France Table of Contents 1 OVERVIEW Automated Asset Discovery
More informationOffice of Inspector General
DEPARTMENT OF HOMELAND SECURITY Office of Inspector General Security Weaknesses Increase Risks to Critical United States Secret Service Database (Redacted) Notice: The Department of Homeland Security,
More informationAltiris IT Management Suite 7.1 from Symantec
Altiris IT 7.1 Achieve a new level of predictability Overviewview Change is inevitable for IT and it comes from several sources: changing needs from lines of business, managing and supporting too many
More information8 Key Requirements of an IT Governance, Risk and Compliance Solution
8 Key Requirements of an IT Governance, Risk and Compliance Solution White Paper: IT Compliance 8 Key Requirements of an IT Governance, Risk and Compliance Solution Contents Introduction............................................................................................
More informationWHITE PAPER. Altiris Recovery Products for DELL Customers. Produced By Product Management Altiris. August 6, 2003.
Altiris Recovery Products for DELL Customers Produced By Product Management Altiris August 6, 2003 By Todd Mitchell 2003 Altiris, Inc. All Rights Reserved Altiris Recovery Solution 5.7 Page 2 Notice The
More informationProvide access control with innovative solutions from IBM.
Security solutions To support your IT objectives Provide access control with innovative solutions from IBM. Highlights Help protect assets and information from unauthorized access and improve business
More informationAudit of the Board s Information Security Program
Board of Governors of the Federal Reserve System Audit of the Board s Information Security Program Office of Inspector General November 2011 November 14, 2011 Board of Governors of the Federal Reserve
More informationNATIONAL CREDIT UNION ADMINISTRATION OFFICE OF INSPECTOR GENERAL
NATIONAL CREDIT UNION ADMINISTRATION OFFICE OF INSPECTOR GENERAL INDEPENDENT EVALUATION OF THE NATIONAL CREDIT UNION ADMINISTRATION S COMPLIANCE WITH THE FEDERAL INFORMATION SECURITY MANAGEMENT ACT (FISMA)
More informationForeScout CounterACT CONTINUOUS DIAGNOSTICS & MITIGATION (CDM)
ForeScout CounterACT CONTINUOUS DIAGNOSTICS & MITIGATION (CDM) CONTENT Introduction 2 Overview of Continuous Diagnostics & Mitigation (CDM) 2 CDM Requirements 2 1. Hardware Asset Management 3 2. Software
More informationOvercoming Active Directory Audit Log Limitations. Written by Randy Franklin Smith President Monterey Technology Group, Inc.
Overcoming Active Directory Audit Log Limitations Written by Randy Franklin Smith President Monterey Technology Group, Inc. White Paper 2009 Quest Software, Inc. ALL RIGHTS RESERVED. This document contains
More informationAltiris Asset Management Suite 7.1 from Symantec
Ensuring compliance and maximizing your IT investment Overviewview In IT change is inevitable, but asset management provides a starting point for disciplined, standards-based management that elevates the
More informationNetIQ FISMA Compliance & Risk Management Solutions
N E T I Q C O M P L I A N C E S E R I E S NetIQ FISMA Compliance & Risk Management Solutions The Federal Information Security Management Act (FISMA) requires federal agencies to create and implement a
More informationAltiris Client Management Suite
Altiris Client Management Suite Agenda 1 What DO YOU Need Help With 2 What does Altiris have to Assist 3 What s New with CMS 7 4 Beyond Client Management Altiris Client Management Suite Leads the Way Symantec
More informationComplying with the Federal Information Security Management Act. Parallels with Sarbanes-Oxley Compliance
WHITE paper Complying with the Federal Information Security Management Act How Tripwire Change Auditing Solutions Help page 2 page 3 page 3 page 3 page 4 page 4 page 5 page 5 page 6 page 6 page 7 Introduction
More informationThe Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence
How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver White Paper: BEST PRACTICES The Modern Service Desk: Contents Introduction............................................................................................
More informationIT SECURITY EDUCATION AWARENESS TRAINING POLICY OCIO-6009-09 TABLE OF CONTENTS
OFFICE OF THE CHIEF INFORMATION OFFICER Date of Issuance: May 22, 2009 Effective Date: May 22, 2009 Review Date: Section I. PURPOSE II. AUTHORITY III. SCOPE IV. DEFINITIONS V. POLICY VI. RESPONSIBILITIES
More informationWHITEPAPER. Addressing Them with Adaptive Network Security. Executive Summary... An Evolving Network Environment... 2. Adaptive Network Security...
WHITEPAPER Top 4 Network Security Challenges in Healthcare Addressing Them with Adaptive Network Security Executive Summary... 1 Top 4 Network Security Challenges Addressing Security Challenges with Adaptive
More informationHealth Insurance Portability and Accountability Act Enterprise Compliance Auditing & Reporting ECAR for HIPAA Technical Product Overview Whitepaper
Regulatory Compliance Solutions for Microsoft Windows IT Security Controls Supporting DHS HIPAA Final Security Rules Health Insurance Portability and Accountability Act Enterprise Compliance Auditing &
More informationSupporting FISMA and NIST SP 800-53 with Secure Managed File Transfer
IPSWITCH FILE TRANSFER WHITE PAPER Supporting FISMA and NIST SP 800-53 with Secure Managed File Transfer www.ipswitchft.com Adherence to United States government security standards can be complex to plan
More informationPOSTAL REGULATORY COMMISSION
POSTAL REGULATORY COMMISSION OFFICE OF INSPECTOR GENERAL FINAL REPORT INFORMATION SECURITY MANAGEMENT AND ACCESS CONTROL POLICIES Audit Report December 17, 2010 Table of Contents INTRODUCTION... 1 Background...1
More informationSymantec Client Management Suite 7.6 powered by Altiris technology
Symantec Client Management Suite 7.6 powered by Altiris technology IT flexibility. User freedom. Data Sheet: Endpoint Management Overview With so many new devices coming into the workplace and users often
More informationDevice Lifecycle Management
Device Lifecycle Management 1 (8) Table of Contents 1. Executive summary... 3 2. Today's challenges in adapting to lifecycle management... 3 3. How is Miradore different?... 5 4. Conclusion... 8 2 (8)
More informationInformation Security Program Management Standard
State of California California Information Security Office Information Security Program Management Standard SIMM 5305-A September 2013 REVISION HISTORY REVISION DATE OF RELEASE OWNER SUMMARY OF CHANGES
More informationSymantec ServiceDesk 7.1
Information Technology Infrastructure Library support and process automation puts the service back in service desk Data Sheet: Endpoint Management Overview IT departments are coming under pressure to do
More informationAn Overview of Information Security Frameworks. Presented to TIF September 25, 2013
An Overview of Information Security Frameworks Presented to TIF September 25, 2013 What is a framework? A framework helps define an approach to implementing, maintaining, monitoring, and improving information
More informationDepartment of Veterans Affairs VA Directive 6004 CONFIGURATION, CHANGE, AND RELEASE MANAGEMENT PROGRAMS
Department of Veterans Affairs VA Directive 6004 Washington, DC 20420 Transmittal Sheet September 28, 2009 CONFIGURATION, CHANGE, AND RELEASE MANAGEMENT PROGRAMS 1. REASON FOR ISSUE: This Directive establishes
More informationAutomated Server Provisioning Benefits and Practices
Automated Server Provisioning Benefits and Practices White Paper August 31, 2004 2004 Altiris Inc. All rights reserved. ABOUT ALTIRIS Altiris, Inc. is a pioneer of IT lifecycle management software that
More informationInformation Security Series: Security Practices. Integrated Contract Management System
OFFICE OF INSPECTOR GENERAL Audit Report Catalyst for Improving the Environment Information Security Series: Security Practices Integrated Contract Management System Report No. 2006-P-00010 January 31,
More informationFISH AND WILDLIFE SERVICE INFORMATION RESOURCES MANAGEMENT. Chapter 7 Information Technology (IT) Security Program 270 FW 7 TABLE OF CONTENTS
TABLE OF CONTENTS General Topics Purpose and Authorities Roles and Responsibilities Policy and Program Waiver Process Contact Abbreviated Sections/Questions 7.1 What is the purpose of this chapter? 7.2
More informationRSA envision. Platform. Real-time Actionable Security Information, Streamlined Incident Handling, Effective Security Measures. RSA Solution Brief
RSA Solution Brief RSA envision Platform Real-time Actionable Information, Streamlined Incident Handling, Effective Measures RSA Solution Brief The job of Operations, whether a large organization with
More informationEvaluation Report. Weaknesses Identified During the FY 2013 Federal Information Security Management Act Review. April 30, 2014 Report Number 14-12
Evaluation Report Weaknesses Identified During the FY 2013 Federal Information Security Management Act Review April 30, 2014 Report Number 14-12 U.S. Small Business Administration Office of Inspector General
More informationReducing the cost and complexity of endpoint management
IBM Software Thought Leadership White Paper October 2014 Reducing the cost and complexity of endpoint management Discover how midsized organizations can improve endpoint security, patch compliance and
More informationTop Ten Keys to Gaining Enterprise Configuration Visibility TM WHITEPAPER
Top Ten Keys to Gaining Enterprise Configuration Visibility TM WHITEPAPER Regulatory compliance. Server virtualization. IT Service Management. Business Service Management. Business Continuity planning.
More informationVistara Lifecycle Management
Vistara Lifecycle Management Solution Brief Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid
More information2008 NASCIO Award Submission. Utilizing PCI Compliance to Improve Enterprise Risk Management
Section A Cover Page 2008 NASCIO Award Submission Utilizing PCI Compliance to Improve Enterprise Risk Management Information Security and Privacy Michigan Section B - Executive Summary Michigan has implemented
More informationALTIRIS Patch Management Solution 6.2 for Windows Help
ALTIRIS Patch Management Solution 6.2 for Windows Help Notice Altiris Patch Management Solution 6.2 2001-2006 Altiris, Inc. All rights reserved. Document Date: February 13, 2007 Protected by one or more
More informationKaseya IT Automation Framework
Kaseya Kaseya IT Automation Framework An Integrated solution designed for reducing complexity while increasing productivity for IT Professionals and Managed Service Providers. The powerful, web-based automation
More informationSoftware Asset Management on System z
Software Asset Management on System z Mike Zelle Tivoli WW IT Asset Management Marketing SAM in SHARE Project Manager mzelle@us.ibm.com Agenda Why Software Asset Management (SAM) The Discipline of Software
More informationOVERVIEW. In all, this report makes recommendations in 14 areas, such as. Page iii
The Office of the Auditor General has conducted a procedural review of the State Data Center (Data Center), a part of the Arizona Strategic Enterprise Technology (ASET) Division within the Arizona Department
More informationLeveraging a Maturity Model to Achieve Proactive Compliance
Leveraging a Maturity Model to Achieve Proactive Compliance White Paper: Proactive Compliance Leveraging a Maturity Model to Achieve Proactive Compliance Contents Introduction............................................................................................
More informationeguide: Designing a Continuous Response Architecture Executive s Guide to Windows Server 2003 End of Life
Executive s Guide to Windows Server 2003 End of Life Facts About Windows Server 2003 Introduction On July 14, 2015 Microsoft will end support for Windows Sever 2003 and Windows Server 2003 R2. Like Windows
More informationLumension Endpoint Management and Security Suite (LEMSS): Patch and Remediation
Lumension Endpoint Management and Security Suite (LEMSS): Patch and Remediation Version 7.0 SP1 Evaluation Guide September 2010 Version 2.4 Copyright 2010, Lumension, Inc. Table of Contents Lumension Endpoint
More informationEVALUATION REPORT. Weaknesses Identified During the FY 2014 Federal Information Security Management Act Review. March 13, 2015 REPORT NUMBER 15-07
EVALUATION REPORT Weaknesses Identified During the FY 2014 Federal Information Security Management Act Review March 13, 2015 REPORT NUMBER 15-07 EXECUTIVE SUMMARY Weaknesses Identified During the FY 2014
More informationEnterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid clouds.
ENTERPRISE MONITORING & LIFECYCLE MANAGEMENT Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid
More informationOffice of the Auditor General Performance Audit Report. Statewide UNIX Security Controls Department of Technology, Management, and Budget
Office of the Auditor General Performance Audit Report Statewide UNIX Security Controls Department of Technology, Management, and Budget December 2015 State of Michigan Auditor General Doug A. Ringler,
More informationRelease Notes. Audit Integration Component 6.1. Notice. September 13, 2006
Release Notes Audit Integration Component 6.1 September 13, 2006 Notice The content in this document represents the current view of Altiris as of the date of publication. Because Altiris responds continually
More informationAltiris IT Management Suite 7.1 from Symantec
Altiris IT Management Suite 7.1 from Achieve a new level of predictability Data Sheet: Endpoint Management Overviewview Change is inevitable for IT and it comes from several sources: changing needs from
More informationAutomated IT Asset Management Maximize organizational value using BMC Track-It! WHITE PAPER
Automated IT Asset Management Maximize organizational value using BMC Track-It! WHITE PAPER CONTENTS ADAPTING TO THE CONSTANTLY CHANGING ENVIRONMENT....................... 1 THE FOUR KEY BENEFITS OF AUTOMATION..................................
More informationHow To Monitor Your Entire It Environment
Preparing for FISMA 2.0 and Continuous Monitoring Requirements Symantec's Continuous Monitoring Solution White Paper: Preparing for FISMA 2.0 and Continuous Monitoring Requirements Contents Introduction............................................................................................
More informationEight Ways Better Software Deployment and Management Can Save You Money
Eight Ways Better Software Deployment and Management Can Save You Money Introduction Software management and deployment are perhaps among the most difficult and time-consuming activities undertaken by
More informationEverything You Wanted to Know about DISA STIGs but were Afraid to Ask
Everything You Wanted to Know about DISA STIGs but were Afraid to Ask An EiQ Networks White Paper 2015 EiQ Networks, Inc. All Rights Reserved. EiQ, the EiQ logo, the SOCVue logo, SecureVue, ThreatVue,
More informationNavigate Your Way to NERC Compliance
Navigate Your Way to NERC Compliance NERC, the North American Electric Reliability Corporation, is tasked with ensuring the reliability and safety of the bulk power system in North America. As of 2010,
More informationTotal Protection for Compliance: Unified IT Policy Auditing
Total Protection for Compliance: Unified IT Policy Auditing McAfee Total Protection for Compliance Regulations and standards are growing in number, and IT audits are increasing in complexity and cost.
More informationStrengthen security with intelligent identity and access management
Strengthen security with intelligent identity and access management IBM Security solutions help safeguard user access, boost compliance and mitigate insider threats Highlights Enable business managers
More informationHow To Check If Nasa Can Protect Itself From Hackers
SEPTEMBER 16, 2010 AUDIT REPORT OFFICE OF AUDITS REVIEW OF NASA S MANAGEMENT AND OVERSIGHT OF ITS INFORMATION TECHNOLOGY SECURITY PROGRAM OFFICE OF INSPECTOR GENERAL National Aeronautics and Space Administration
More informationFSIS DIRECTIVE 1306.3
UNITED STATES DEPARTMENT OF AGRICULTURE FOOD SAFETY AND INSPECTION SERVICE WASHINGTON, DC FSIS DIRECTIVE 1306.3 REVISION 1 12/13/12 CONFIGURATION MANAGEMENT (CM) OF SECURITY CONTROLS FOR INFORMATION SYSTEMS
More informationALTIRIS CONNECTOR 6.0 FOR ACTIVE DIRECTORY HELP
ALTIRIS CONNECTOR 6.0 FOR ACTIVE DIRECTORY HELP Notice Copyright 1998-2004 Altiris Inc. All rights reserved. Product Version: 6.0 Document Date: April 1, 2004 Bootworks U.S. Patent No. 5,764,593. RapiDeploy
More informationVendor Risk Management Financial Organizations
Webinar Series Vendor Risk Management Financial Organizations Bob Justus Chief Security Officer Allgress Randy Potts Managing Consultant FishNet Security Bob Justus Chief Security Officer, Allgress Current
More informationCONTINUOUS DIAGNOSTICS BEGINS WITH REDSEAL
CONTINUOUS DIAGNOSTICS BEGINS WITH REDSEAL WHAT IS CDM? The continuous stream of high profile cybersecurity breaches demonstrates the need to move beyond purely periodic, compliance-based approaches to
More informationBoosting enterprise security with integrated log management
IBM Software Thought Leadership White Paper May 2013 Boosting enterprise security with integrated log management Reduce security risks and improve compliance across diverse IT environments 2 Boosting enterprise
More informationNorth American Electric Reliability Corporation (NERC) Cyber Security Standard
North American Electric Reliability Corporation (NERC) Cyber Security Standard Symantec Managed Security Services Support for CIP Compliance Overviewview The North American Electric Reliability Corporation
More informationConfiguration Management System:
True Knowledge of IT infrastructure Part of the SunView Software White Paper Series: Service Catalog Service Desk Change Management Configuration Management 1 Contents Executive Summary... 1 Challenges
More informationAsset Management Equipment Redeployment And Termination Services. A Service Offering From Data Center Assistance Group, Inc.
DCAG Data Center Assistance Group, Inc. Revision Date: 5/20/2013 Asset Management Redeployment And Termination Services A Service Offering From Data Center Assistance Group, Inc. (DCAG) Prepared by: Thomas
More informationSymantec Asset Management Suite 7.5 powered by Altiris technology
Symantec Asset Management Suite 7.5 powered by Altiris technology Take control of your assets, ensure compliance, and uncover savings Data Sheet: Endpoint Management Are you paying for unused software
More informationSTATE OF NORTH CAROLINA
STATE OF NORTH CAROLINA INFORMATION SYSTEMS AUDIT OFFICE OF INFORMATION TECHNOLOGY SERVICES INFORMATION TECHNOLOGY GENERAL CONTROLS OCTOBER 2014 OFFICE OF THE STATE AUDITOR BETH A. WOOD, CPA STATE AUDITOR
More informationCA IT Client Manager. Asset Intelligence
DATA SHEET: ASSET INTELLIGENCE CA IT Client Manager Asset Intelligence CA IT CLIENT MANAGER AUTOMATICALLY CONVERTS RAW ASSET DATA INTO ACTIONABLE INTELLIGENCE SO YOU CAN QUICKLY IDENTIFY OPPORTUNITIES
More informationAchieving Control: The Four Critical Success Factors of Change Management. Technology Concepts & Business Considerations
Achieving Control: The Four Critical Success Factors of Change Management Technology Concepts & Business Considerations T e c h n i c a l W H I T E P A P E R Table of Contents Executive Summary...........................................................
More informationIBM Internet Security Systems October 2007. FISMA Compliance A Holistic Approach to FISMA and Information Security
IBM Internet Security Systems October 2007 FISMA Compliance A Holistic Approach to FISMA and Information Security Page 1 Contents 1 Executive Summary 1 FISMA Overview 3 Agency Challenges 4 The IBM ISS
More informationIndependent Evaluation of NRC s Implementation of the Federal Information Security Modernization Act of 2014 for Fiscal Year 2015
Independent Evaluation of NRC s Implementation of the Federal Information Security Modernization Act of 2014 for Fiscal Year 2015 OIG-16-A-03 November 12, 2015 All publicly available OIG reports (including
More informationAIRDEFENSE SOLUTIONS PROTECT YOUR WIRELESS NETWORK AND YOUR CRITICAL DATA SECURITY AND COMPLIANCE
AIRDEFENSE SOLUTIONS PROTECT YOUR WIRELESS NETWORK AND YOUR CRITICAL DATA SECURITY AND COMPLIANCE THE CHALLENGE: SECURE THE OPEN AIR Wirelesss communication lets you take your business wherever your customers,
More informationManaged Service Plans
Managed Service Plans www.linkedtech.com 989.837.3060 989.832.2802 fax Managed Information Technology Services System downtime, viruses, spy ware, losses of productivity Are the computer systems you rely
More informationVA Office of Inspector General
VA Office of Inspector General OFFICE OF AUDITS & EVALUATIONS Department of Veterans Affairs Federal Information Security Management Act Audit for Fiscal Year 2013 May 29, 2014 13-01391-72 ACRONYMS AND
More informationIBM Security QRadar Risk Manager
IBM Security QRadar Risk Manager Proactively manage vulnerabilities and network device configuration to reduce risk, improve compliance Highlights Collect network security device configuration data to
More informationSymantec Client Management Suite 7.5 powered by Altiris
Symantec Client Management Suite 7.5 powered by Altiris IT flexibility. User freedom. Data Sheet: Endpoint Management Overview technology enables IT to make better decisions, be more flexible, improve
More informationIT-CNP, Inc. Capability Statement
Securing America s Infrastructure Security Compliant IT Operations Hosting Cyber Security Information FISMA Cloud Management Hosting Security Compliant IT Logistics Hosting 1 IT-CNP, Inc. is a Government
More informationTake Back Control in IT. Desktop & Server Management (DSM)
Take Back Control in IT Desktop & Server Management (DSM) Table of Contents 1. Abstract... 3 2. Migrating to the virtual, fluid model of client computing... 4 3. Challenges in the new era of client computing...
More informationIntroduction. PCI DSS Overview
Introduction Manage Engine Desktop Central is part of ManageEngine family that represents entire IT infrastructure with products such as Network monitoring, Helpdesk management, Application management,
More informationeguide: Designing a Continuous Response Architecture 5 Steps For Windows Server 2003 End of Life Success
: Designing a Continuous Response Architecture 5 Steps For Windows Server 2003 End of Life Success FAST FACTS Over 10 Million Windows Server 2003 Devices Still In Use Less Than 250 Days To Windows Server
More informationHow SUSE Manager Can Help You Achieve Regulatory Compliance
White Paper Server How SUSE Manager Can Help You Achieve Regulatory Compliance Table of Contents page Why You Need a Compliance Program... 2 Compliance Standards: SOX, HIPAA and PCI... 2 What IT Is Concerned
More informationCA Service Desk Manager
PRODUCT BRIEF: CA SERVICE DESK MANAGER CA Service Desk Manager CA SERVICE DESK MANAGER IS A VERSATILE, COMPREHENSIVE IT SUPPORT SOLUTION THAT HELPS YOU BUILD SUPERIOR INCIDENT AND PROBLEM MANAGEMENT PROCESSES
More informationReining in the Effects of Uncontrolled Change
WHITE PAPER Reining in the Effects of Uncontrolled Change The value of IT service management in addressing security, compliance, and operational effectiveness In IT management, as in business as a whole,
More informationStatement of Danny Harris, Ph.D. Chief Information Officer U.S. Department of Education
Statement of Danny Harris, Ph.D. Chief Information Officer U.S. Department of Education Before the U.S. House Oversight and Government Reform Committee Hearing on Agency Compliance with the Federal Information
More informationData Sheet: Server Management Altiris Server Management Suite 7.0 Essential server management: Discover, provision, manage, and monitor
Essential server management: Discover, provision, manage, and monitor Overview Complexity with physical and virtual machine proliferation increases the challenges involved in managing servers. Server administrators
More informationMSP Service Matrix. Servers
Servers MSP Service Matrix Microsoft Windows O/S Patching - Patches automatically updated on a regular basis to the customer's servers and desktops. MS Baseline Analyzer and MS WSUS Server used Server
More informationISSUE BRIEF. Cloud Security for Federal Agencies. Achieving greater efficiency and better security through federally certified cloud services
ISSUE BRIEF Cloud Security for Federal Agencies Achieving greater efficiency and better security through federally certified cloud services This paper is intended to help federal agency executives to better
More informationWhite Paper Achieving HIPAA Compliance through Security Information Management. White Paper / HIPAA
White Paper Achieving HIPAA Compliance through Security Information Management White Paper / HIPAA Contents Executive Summary... 1 Introduction: Brief Overview of HIPAA... 1 The HIPAA Challenge: Protecting
More informationSOLUTION BRIEF: CA IT ASSET MANAGER. How can I reduce IT asset costs to address my organization s budget pressures?
SOLUTION BRIEF: CA IT ASSET MANAGER How can I reduce IT asset costs to address my organization s budget pressures? CA IT Asset Manager helps you optimize your IT investments and avoid overspending by enabling
More informationAltiris Managed Virtualization. Standardized Configuration Management for Virtual Physical Environments. White Paper
Altiris Managed Virtualization Standardized Configuration Management for Virtual Physical Environments White Paper October 6, 2006 ABOUT SYMANTEC Copyright 2007 Symantec Corporation. All rights reserved.
More informationExhibit to Data Center Services Service Component Provider Master Services Agreement
Exhibit to Data Center Services Service Component Provider Master Services Agreement DIR Contract No. DIR-DCS-SCP-MSA-002 Between The State of Texas, acting by and through the Texas Department of Information
More informationHIGH-RISK SECURITY VULNERABILITIES IDENTIFIED DURING REVIEWS OF INFORMATION TECHNOLOGY GENERAL CONTROLS
Department of Health and Human Services OFFICE OF INSPECTOR GENERAL HIGH-RISK SECURITY VULNERABILITIES IDENTIFIED DURING REVIEWS OF INFORMATION TECHNOLOGY GENERAL CONTROLS AT STATE MEDICAID AGENCIES Inquiries
More informationSecuring the Service Desk in the Cloud
TECHNICAL WHITE PAPER Securing the Service Desk in the Cloud BMC s Security Strategy for ITSM in the SaaS Environment Introduction Faced with a growing number of regulatory, corporate, and industry requirements,
More information