DEPARTMENT OF SPORT MANAGEMENT SPM455: SENIOR CAPSTONE EXPERIENCE STUDENT INFORMATION PACKET

Transcription

1 DEPARTMENT OF SPORT MANAGEMENT SPM455: SENIOR CAPSTONE EXPERIENCE STUDENT INFORMATION PACKET Revised: July 2015

2 Table of Contents Documents, Forms and Assignments Checklist..3 Introduction.4 Program Objectives.5 Site Supervisor Responsibilities..6 Procedures and Requirements University Policies..11 Capstone Poster Presentation Evaluation Form..12 Portfolio Evaluation Form..13 Grading Breakdown..14 Department of Sport Management Syracuse University David B. Falk College of Sport and Human Dynamics 402 MacNaughton Hall Syracuse, NY (fax) 2

3 SPM 455 Senior Capstone Experience DOCUMENTS, FORMS AND ASSIGNMENTS CHECKLIST Below is a comprehensive checklist of the documents, forms and assignments that you must complete and submit throughout the Senior Capstone experience. Please review the packet for detailed instructions for each item. Due JUNIOR Year (due April 1 st ): Pre-Capstone Application Packet Application form Part A-Capstone Eligibility Criteria Application form Part B-Eligibility Verification Resume Cover Letter Career Services SPM Verification Form Bio Sheet Due BEFORE your Senior Capstone Experience: Confirmation letter from organization on company letterhead Learning Agreement Student Information Form Draft SMART Goals Upon Approval Register for SPM 455-Senior Capstone Experience Due DURING your Senior Capstone Experience: SMART Goals signed by Site Supervisor Timesheets submitted bi-weekly Daily logs submitted bi-weekly Monthly submissions every four (4) weeks Participation in conference call with Capstone Faculty and Site Supervisor Participation in conference call with Capstone Faculty and other students (2) Network with at least 5-10 contacts within organization, acquire contact info Student Self-Evaluation Form (Mid-semester) Site Supervisor Evaluation Form (Mid-semester) Student Self-Evaluation Form (Final) Site Supervisor Evaluation Form (Final) Due AFTER your Senior Capstone Experience Capstone Poster Presentation with 5-10 minute video overview Final Portfolio (see requirements) Final Paper (see requirements) Capstone Survey 3

4 SPM 455 Senior Capstone Experience INTRODUCTION To the Sport Management student: This booklet is designed to provide you with the information necessary to successfully complete your Senior Capstone Experience - SPM 455. The key to a successful Capstone is your involvement and initiative. The Senior Capstone Experience provides you with the critical hands-on experience employers require; so MAKE THE MOST OUT OF THIS EXPERIENCE! Syracuse University s Department of Sport Management affords you one of the best academic foundations upon which to build your qualifications to thrive in the sport industry. Although you might be apprehensive at the beginning, you will acquire confidence as the weeks progress. The Capstone Coordinators and the Capstone Faculty are available to answer any questions that may arise during the Senior Capstone Experience process. During the Capstone itself, however, please try to resolve any issues with your Site Supervisor prior to involving the Capstone Coordinator or Capstone Faculty. The Senior Capstone Experience should be continuous and uninterrupted; therefore, vacation and other absences must be avoided. If a special situation arises during the Capstone timeframe, please work first with your Site Supervisor to make the necessary adjustments and then finalize any changes with the Capstone Coordinators/Faculty. It is important to remember that while you are gaining practical work experience, you are also receiving 12 academic credits for your Senior Capstone Experience. That is the equivalent of 4 courses. Therefore, it is vital that you follow and complete all requirements, both at your Capstone site and for the academic component of this experience. KEYS TO A SUCCESSFUL SENIOR CAPSTONE EXPERIENCE: 1. Take personal responsibility for the learning experience. 2. Always ask for something to do; doing this demonstrates initiative. 3. Ask questions, be inquisitive, and get involved in other aspects of the organization. 4. Make good use of any slow times by taking on other projects, work, etc. 5. Interact with staff and clients by listening, contributing to discussions, and offering opinions and ideas when asked. 6. Get involved in all opportunities that are available to you. 7. Communicate continually with the Site Supervisor and other colleagues. 8. Give extra time and effort when needed; the experience, not the hours, is what counts. 9. Believe in yourself; make the most of this opportunity. 10. You will be successful if that is your goal! 4

5 SPM 455 Senior Capstone Experience PROGRAM OBJECTIVES General Overview The Senior Capstone Experience is designed to be the culminating experience of your Sport Management major. It requires seniors to work within a sport-related organization for a minimum of 540 hours over the course of one semester, gaining experience in areas such as marketing, finance, event management, administration and others. You will gain valuable hands-on experience in a variety of areas under the supervision of qualified sport industry professionals. Objectives (overall experience) Students have the opportunity to: 1. Gain practical experience in a specific sport organization under professional supervision and guidance. 2. Apply theories and principles from your formal education to real-life situations within the sport industry. 3. Strengthen and develop interpersonal and professional communication skills. 4. Observe and work with professionals in the sport industry. 5. Demonstrate creativity, initiative and responsibility. 6. Demonstrate and improve personal management skills. 7. Demonstrate and strengthen critical thinking and problem-solving skills. Students will also: 1. Update an existing resume and portfolio to enhance the opportunity for seeking and securing employment in the sport industry. 2. Complete written reports in which you assess and evaluate the Senior Capstone Experience organization, its business and management practices, and appraise your own personal/professional growth. SUGGESTIONS FOR THE CAPSTONE STUDENT 1. Consider yourself a staff member at the site and, therefore, subject to all rules and regulations which govern the organization s employees. 2. Adhere to the policies and procedures of the organization and be responsible for tasks assigned by the Site Supervisor. 3. Work a minimum of 40 hours per week for a total of at least 540 hours; this may include evenings and/or weekends. The 540 hours is the minimum required for the Senior Capstone Experience. Always remember, the experience gained, not the hours worked, is the most important component. Be prepared to willingly put in whatever time is necessary, as determined by the Site Supervisor. 5

6 SPM 455 Senior Capstone Experience SITE SUPERVISOR RESPONSIBILITIES You should fully discuss the purpose and function of the Capstone Experience with the Site Supervisor. Supervising a student is a tremendous responsibility for the Site Supervisor. It is your responsibility to make sure this experience is mutually beneficial to you and the organization. The Site Supervisor s responsibilities include, but are not limited to: 1. Reviewing and approving your SMART (Specific, Measurable, Attainable, Relevant, and Timebound) goals for the Senior Capstone Experience. Examples of SMART Goals: Help prep meetings with MasterCard via activation ideas, research, etc. Earn responsibility of sitting in on at least three (3) meetings with MasterCard executives/clients Produce a PowerPoint project that is the centerpiece of at least one (1) meeting Create and maintain a Twitter account for this project Increase followers on Facebook/Twitter by 30% Put together a well-researched and creative PowerPoint that is aimed at achieving company goals for the program by the end of the internship 2. Encouraging professional growth by identifying specific responsibilities and discussing/planning other related activities, tasks, and projects as initiated by you. 3. Assigning work responsibilities and overseeing all activities, projects and tasks given to you. 4. Providing you with regularly scheduled meetings to give feedback. 5. Participating in a mid-semester telephone conference call with the Capstone Coordinator, the Capstone Faculty, and the student. 6. Completing and reviewing with your Site Supervisor two (2) written evaluations (a mid-semester evaluation and a final evaluation). These forms will be reviewed by the Capstone Coordinator and the Capstone Faculty and may be discussed during the evaluation conference. It is your responsibility to obtain a signed copy of each written evaluation to include in your final portfolio. SUGGESTIONS FOR WORKING WITH THE SITE SUPERVISOR It is expected that you function as an integral member of the organization. Therefore, it is highly recommended that you discuss the following policies and procedures with their Site Supervisor: 1. time schedule 2. telephone/ use (including cell phone) 3. parking permits and/or identification name tags 4. office procedures and policies 5. completion of office forms 6. appropriate attire 7. other concerns you or your Site Supervisor may have 6

7 SPM 455 Senior Capstone Experience PROCEDURES AND REQUIREMENTS PRIOR TO YOUR SENIOR CAPSTONE EXPERIENCE: The Senior Capstone Experience process begins during the freshman year and continues through the completion of your Capstone and your final Senior Capstone Experience presentation. An outline of the preliminary process is as follows: Capstone Eligibility: 1. Complete all 200- and 300-level SPM core courses as outlined on Student Check Sheet and undergraduate catalog 2. Complete a minimum of one (1) 400-level SPM core course (SPM 415 or SPM 444). No Exceptions! 3. Attain senior academic standing by completing a minimum of 84 credit hours earned toward graduation 4. Have no more than 18 credits remaining before graduation (excluding the 12 Capstone credits) 5. Complete SPM 455 Senior Capstone Experience during one of the final two semesters 6. It is recommended that you complete at least two (2) internships/experiential opportunities outside the classroom Freshman year: Attend Capstone Poster Presentation (recommended) Develop a resume and cover letter (SPM 201) Develop your personal portfolio (hard copy or electronic) Explore interests and general internship sites Network with Syracuse University alumni in the sports industry Obtain a summer internship or volunteer at sport events Sophomore year: Complete SPM 201 Professional Development in Sports Update your resume, your cover letter, and enhance your program portfolio Expand interests and participate in sport related internships on campus or in the Syracuse community during the academic year Obtain a summer internship or volunteer at sport events Junior year: Attend a Capstone Information Session Meet with a Capstone Coordinator Enhance your personal portfolio (hard copy or electronic) Work as an intern on-campus or in the Syracuse community during the academic year Obtain a summer internship or volunteer at sport events *** For your parents: Parent phone-in conference call (optional) Attend career services drop-in hours for resume and sample cover letter review, have Career Services complete Career Services SPM Verification form Submit Pre-Capstone Application Packet by April 1st 7

8 1. Application form Part A-Capstone Eligibility Requirements: a description of the prerequisite criteria and the registration prerequisites for SPM 455. This form must be signed and dated indicating your understanding of the criteria and prerequisites. 2. Application form Part B-Eligibility Verification: your contact information, a checklist of courses completed, identification of semester in which you plan to take SPM 455 Senior Capstone Experience. This form is completed by you and must be signed by the student s Faculty Advisor 3. Resume: an updated resume with all previous internship, industry, and activity/program experiences leading to the Senior Capstone Experience reviewed by Career Services 4. Cover letter: sample cover letter written to an individual within an organization of interest in a specific geographic location and specific sport sector (e.g., marketing, communications, sales) 5. Career Services SPM Verification Form: confirming that they have reviewed your resume/cover letter 6. Bio sheet: providing a brief summary of your background and interests During the Spring Semester of the junior year, AN ADMINISTRATIVE REGISTRATION HOLD WILL BE IN EFFECT UNTIL THE PRE-CAPSTONE APPLICATION PACKET HAS BEEN RECEIVED AND APPROVED Semester PRIOR to your Senior Capstone Experience: 1. Research, find, and obtain a Capstone that matches your career goals. 2. Attend a MANDATORY Senior Capstone Experience meeting. Capstone procedures, requirements, logistics and other miscellaneous details will be discussed. Failure to attend a mandatory Senior Capstone Experience meeting will jeopardize your eligibility for Capstone enrollment. 3. Request a Confirmation Letter from your Site Supervisor on company letterhead. The letter must specify the Capstone offer, start and end dates, approximate start and end times each day, a position description, general responsibilities and contact information for your Site Supervisor. The letter can be ed to spmcapstone@syr.edu or faxed to (315) This must be received PRIOR to beginning your Senior Capstone Experience. 4. Review and sign the Senior Capstone Experience Learning Agreement form. 5. Submit each of the following Senior Capstone Experience forms via to spmcapstone@syr.edu. Each form must be completed and can be returned electronically (see website for forms): o Confirmation Letter from the organization on organization letterhead o Senior Capstone Experience Learning Agreement [typed] o Student Information form [typed ] o Draft SMART Goals Once you have completed all the steps listed above, and the forms have been approved, you will be given permission to register for SPM 455 Senior Capstone Experience. NO STUDENT WILL BE ELIGIBLE TO REGISTER FOR SPM 455 AFTER THE ADD DEADLINE (ONE WEEK AFTER CLASSES BEGIN) 8

9 DURING YOUR SENIOR CAPSTONE EXPERIENCE: 1. SMART GOALS: Students will draft SMART Goals and submit them as part of their Capstone paperwork. Students will submit final SMART Goals signed by your supervisor no later than two weeks after the start of your capstone experience by the specified date. Capstone Coordinators/Faculty may request changes after reviewing SMART Goals. See website a. SMART Goals (Specific, Measureable, Attainable, Relevant, Time-bound) Examples of SMART Goals: Help prep meetings with MasterCard via activation ideas, research, etc. Earn responsibility of sitting in on at least three (3) meetings with MasterCard executives/clients Produce a PowerPoint project that is the centerpiece of at least one (1) meeting Create and maintain a Twitter account for this project Increase followers on Facebook/Twitter by 30% Put together a well-researched and creative PowerPoint that is aimed at achieving company goals for the program by the end of the internship 2. DAILY LOGS: Submit Daily Logs, documenting all pertinent events of the day AND Bi-Weekly Timesheets EVERY TWO WEEKS on Blackboard under SPM 455 by the specified dates. Confidential information should be sent directly spmcapstone@syr.edu. Points are taken off for late evaluations and timesheets. See Blackboard 3. MONTHLY SUBMISSIONS: Submit Monthly Submissions EVERY FOUR (4) WEEKS on Blackboard under SPM 455 by the specified dates. See Blackboard 4. EVALUATION FORMS: Mid-Semester and Final Evaluation Forms will be completed by you and your site supervisor. See Blackboard 5. MID-SEMESTER CONFERENCE CALL: Participate in a mid-semester conference call with your Capstone Coordinator/Faculty and Site Supervisor. This communication lasts approximately 30 minutes, with emphasis on how well you are applying classroom knowledge to workplace responsibilities. You will be asked to reflect and share your experiences and will be asked to comment on progress toward your SMART goals. You will be asked to consult with the Capstone Coordinator/Faculty at a mutually-convenient time. A range of times/days will be provided by the Capstone Coordinator/Faculty. 6. GROUP CONFERENCE CALLS: Participate in two group conference calls with the Capstone Faculty and other current Capstone students. This communication lasts approximately 30 minutes. Each student will be asked to highlight current experiences, comment on current challenges, and note relevant learning opportunities. We will also review academic requirements for the Capstone. 7. PROJECT REVIEW PROCESS: Compile an abundance of materials from projects you worked on or completed during the Senior Capstone Experience for use in your Final Portfolio. Take pictures, collect brochures, pamphlets, etc. Keep everything! The materials should capture a large part of your experience. Each work sample should include an explanation of your role. If your projects include confidential or secure information, be sure to check with your Site Supervisor before including it in your portfolio. 9

10 AFTER YOUR SENIOR CAPSTONE EXPERIENCE: At the end of the Senior Capstone Experience, you are required to submit a Final Portfolio and participate in the Capstone poster presentation for the faculty, staff and fellow students. Specific requirements for each are provided below. 1. FINAL PORTFOLIO (Preferred Electronically): Once you complete your Senior Capstone Experience, you must create a final portfolio based on your experience. This portfolio must be submitted at the time of your Capstone presentation. The portfolio is a major part of the Senior Capstone learning experience and therefore must be presented in a professional manner. Your portfolio should provide evidence of your integration in the daily operations of the organization, should reflect your professional development, and should express your personal creativity. It should reflect outstanding effort and also demonstrate abilities and experiences you exhibited during your three-month Senior Capstone Experience. Be creative! It is recommended that this is done electronically using a flash drive or sent in a PDF file. See Blackboard 2. FINAL PAPER: The Senior Capstone Experience is designed to be the culminating event of your undergraduate studies in Sport Management. The Final Paper is your opportunity to use your Capstone Experience to critically reflect on your college experience, on your experiential learning opportunities leading to your Capstone, and on your actual Capstone Experience. See Blackboard 3. CAPSTONE POSTER PRESENTATION: You must create a (A) poster for display, (B) complete a 5-10 minute video giving an overview of your experience as well as (C) display any other work samples. During the poster presentation, faculty and staff will ask you questions to assess your knowledge of the organization and the quality of your experience. See Blackboard 4. COMPLETE CAPSTONE SURVEY: The survey link will be sent to you during the week of your presentation. Please refer to the Portfolio Evaluation and Poster Presentation Evaluation Forms at the end of this packet for specific grading criteria. 10

11 UNIVERSITY POLICIES Academic Integrity Syracuse University s Academic Integrity Policy holds students accountable for the integrity of the work they submit. Students should be familiar with the policy and know that it is their responsibility to learn about coursespecific expectations, as well as about university policy. The university policy governs appropriate citation and use of sources, the integrity of work submitted in exams and assignments, and the veracity of signatures on attendance sheets and other verification of participation in class activities. The policy also prohibits students from submitting the same written work in more than one class without receiving written authorization in advance from both instructors. The presumptive penalty for a first offense by an undergraduate student is course failure, accompanied by a transcript notation indicating that the failure resulted from a violation of Academic Integrity Policy. The standard sanction for a first offense by a graduate student is suspension or expulsion. For more information and the complete policy, see Disability-Related Accommodations If you believe that you need accommodations for a disability, please contact the Office of Disability Services (ODS), located in Room 309 of 804 University Avenue, or call (315) , TDD: (315) for an appointment to discuss your needs and the process for requesting accommodations. ODS is responsible for coordinating disability-related accommodations and will issue students with documented Disabilities Accommodation Authorization Letters, as appropriate. Since accommodations may require early planning and generally are not provided retroactively, please contact ODS as soon as possible. If you have an authorized disability-related accommodations you should provide me with a current Accommodation Authorization Letter from ODS and review those accommodations with the Capstone Coordinators at the beginning of the semester. Religious Observances Policy SU religious observances policy, found at recognizes the diversity of faiths represented among the campus community and protects the rights of students, faculty, and staff to observe religious holidays according to their tradition. Under the policy, students are provided an opportunity to make up any examination, study, or work requirements that may be missed due to are religious observance provided they notify their instructors before the end of the second week of classes. For fall and spring semesters, an online notification process is available through MySlice/StudentServices/Enrollment/MyReligiousObservances from the first day of class until the end of the second week of class. Equal Opportunity / Affirmative Action Policy Statement Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. 11

12 SPM 455 SENIOR CAPSTONE EXPERIENCE CAPSTONE POSTER PRESENTATION EVALUATION FORM Student: Organization: Presentation Component Points Possible Points Received Organizational Overview (History, mission statement, organization chart, your role in the organization) 10 Student s Personal Capstone Goals (SMART goals, meeting expectations) 15 Project Review Process (Description of projects, planning process, decisions/strategies/implementation, quality of work, examples) 25 Personal Reflection 10 Professional Applications, Personal Appearance (Use of graphics, images, spelling, grammar) 20 Ability to answer questions 20 TOTAL 100 Faculty review by: 12

13 SPM 455 SENIOR CAPSTONE EXPERIENCE PORTFOLIO EVALUATION Student: Organization: Grade: Portfolio Component Points Possible Points Received Quality Title page with graphics; Table of contents Overall presentation of materials: imaging, graphics, layout, organization, etc. 10 Required Components A. Video Overview/Executive Summary (Overview of experience, working with supervisor, interaction with other interns/employees; major accomplishments) B. Title Page C. Table of Contents D. Letter confirming 540 hours completed from Site Supervisor E. SMART goals (original and revised) F. Copy of poster presentations 3-6 slides per page G. Photographs and other documentation pertinent to experience H. Personal Reflection Paper I. Project Review Process: Pick 3-5 significant projects completed during your capstone. Describe your role as well as the process it took to complete the assignment. J. Work Samples: Provide a brief description of each work sample included and what role you played K. Resume L. List of contacts, name, title 50 Final Paper 40 TOTAL

14 SPM 455 Senior Capstone Experience GRADING BREAKDOWN 1000-point system Component Points Possible Points Received Site Supervisor Input Mid-Semester evaluations and conference call (100 points) Final evaluation (100 points) Capstone survey (electronic on qualtrics) 200 Semester Submissions: Daily logs (on Blackboard) Monthly submission (on Blackboard) Self-evaluations ( ed to Timesheet submission (on Blackboard) 200 Final Poster Presentation Portfolio TOTAL