Freedom that knows no bounds. With BMW Service Inclusive.

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1 More about BMW BMW Service Inclusive Sheer Driving Pleasure Sheer Driving Pleasure Dealer stamp Freedom that knows no bounds. With BMW Service Inclusive. Important note: subject to change, inaccuracies and print errors. BMW AG, VS/VT-A-4 Munich, Germany. Printed in Germany 12/2004. Not to be reproduced, wholly or in part, without written permission from BMW AG, Munich.

2 Freedom that knows no bounds. With BMW Service Inclusive. Driving pleasure always starts with a sense of freedom. And to make sure that feeling lasts, you have the option of BMW Service Inclusive. This exclusive service programme gives you the freedom to enjoy your BMW on any road, at any time. So you can keep your eyes on the road and forget about service, maintenance and, depending on the package you choose, wear-and-tear repairs. With BMW Service Inclusive, you can have your car serviced as often as necessary at no extra cost. This applies to the entire term of validity, regardless of your maintenance intervals. This service package is available from any participating BMW dealer, BMW subsidiary or BMW Service-authorised workshop for a one-off fixed price. You can rest assured that only Original BMW Parts are used and your BMW is in the expert hands of trained professionals using stateof-the-art diagnostics technology. With BMW Service Inclusive, you decide where you want to have your BMW serviced. Because there are no limits to BMW Service Inclusive, you can even have your car serviced in other participating countries within the term of validity. For freedom that knows no bounds, you can rely on BMW Service Inclusive.

3 Limited costs. Unlimited value. Extending the hand of freedom. The freedom that comes with BMW Service Inclusive is automatically transferred to subsequent owners for the remaining term of validity. This provides you with a strong argument for resale. Because nothing compares to the feeling of owning a professionally serviced BMW in the knowledge that all necessary future maintenance is included free of charge. Benefits at a glance. Fully transparent overview of costs and services Maximum quality guaranteed through highly skilled staff Maximum safety Maximum mobility and flexibility Excellent chance of high resale value

4 You decide. There are three attractive BMW Service Inclusive packages to choose from. The starter package BMW Basic Service Inclusive includes all main service and maintenance repairs at a fixed price, including Original BMW Parts, oil and labour costs. The BMW Basic Service Inclusive. The first step to freedom. BMW Service Inclusive. A clear road to sheer driving pleasure. BMW Service + Repair Inclusive. Mobility that knows no bounds. standard package BMW Service Inclusive also covers wear-and-tear repairs. The enhanced package, BMW Service + Repair Inclusive, also extends your statutory right Oil change (not including top-ups) Oil change (not including top-ups) Oil change (not including top-ups) of repair for vehicle defects for the agreed term of validity. Whichever package you Service/replacement of air filters, microfilters, Service/replacement of air filters, microfilters, Service/replacement of air filters, microfilters, choose, you are on to a winner. spark plugs, brake fluid spark plugs, brake fluid spark plugs, brake fluid Vehicle check and standard services as set out in Brake pads, front and rear Brake pads, front and rear You can purchase packages with the following contract terms: BMW Service Booklet Brake discs, front and rear Brake discs, front and rear 3 years or 60,000 kilometres Clutch (wear and tear) Clutch (wear and tear) 3 years or 100,000 kilometres* Windscreen wiper blades as part of routine Windscreen wiper blades as part of routine 5 years or 100,000 kilometres maintenance maintenance 5 years or 120,000 kilometres** Vehicle check and standard services as set out in Vehicle check and standard services as set out in 6 years or 150,000 kilometres** BMW Service Booklet BMW Service Booklet Extension of your statutory right of repair for vehicle The contract expires as soon as you reach either the time or distance milestones listed defects during the agreed contract term. above (whichever you reach first). *Only applies to the BMW Service + Repair Inclusive package **This does not apply to the BMW Basic Service Inclusive package The following in particular are not covered under the scope of BMW Service Inclusive: maintenance beyond the given time/kilometre windows; fuel; impurities in the fuel system; damage to paintwork, body, blinds or panels; damage to glass (panes, lamps); the elimination of wind noise, squeaking or knocking sounds; tyres; wheel damage and wheel imbalances; damage caused by the driver (such as engine damage due to insufficient oil). All service work conducted under the BMW Service Inclusive agreement must be carried out by a participating BMW dealer, a BMW Service-authorised workshop or a BMW subsidiary. Services provided by BMW Mobile Service and service claims covered under liability for material defects remain unaffected.

5 Perfect combination. BMW Maintenance System plus BMW Service Inclusive. BMW Service Inclusive gives you complete cost transparency. And your on-board service features take the concept of service convenience to the next level. BMW s innovative maintenance concept keeps you up to date you always know exactly when your next service is due. Cost efficiencies, service transparency and easier planning put you in pole position. BMW s quest for perfection is not limited to automotive engineering. It also extends to our maintenance system. Service Interval Indicator (SIA)* and Condition Based Service (CBS)** bear clear testimony to BMW s leading role in this field. SIA automatically informs you when the next service is due. It observes your personal motoring habits (such as journey lengths) and adapts the service intervals accordingly. Your dashboard tells you at a glance when your oil or brake fluid is due for replacement. And needs-based service intervals are more cost-effective than rigid service intervals. Your on-board CBS system permanently monitors oil levels and the degree of wear and tear of individual components. It also checks the time/km recommendations for service intervals. It analyses this data and tells you when a service is next due. This information can be checked at a glance in your InfoDisplay or idrive Control Display (depending on the model you drive). InfoDisplay automatically gives you four weeks notice so you can plan your service appointments well in advance and avoid any unnecessary maintenance work. And to save you time and hassle, BMW TeleService*** sends the information captured by CBS directly to your BMW partner. *SIA: 3 Series, X5, X3 and Z4. **CBS: 7 Series, 5 Series, 6 Series Convertible, 6 Series Coupé and 1 Series. ***BMW TeleService is available as an optional extra.

6 Abandon yourself to a unique driving experience. BMW s on-board service features combine with BMW Service Inclusive to give you excellent value and unprecedented convenience. And having your car serviced couldn t be easier or more enjoyable. All the BMW Service Advisor needs is your car key to quickly check your service data. With no fuss or delay whatsoever, your BMW is ready in no time. BMW Service Inclusive leaves you totally free to enjoy the sheer pleasure of driving your BMW.