Common Service Center

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1 Common Service Center

2 Common Service Centers (CSC) Govt of India under NeGP (National egovernance Plan program proposed to setup 1 lakhs Common Services Centers (CSC) in rural parts across the country in PPP mode STATE DATA CENTRE STATE WIDE AREA NETWORK (SWAN) NeGP envisions web-enabled Anytime, Anywhere access to information & services in rural India, through 3 infrastructure pillars COMMON SERVICE CENTRES (CSC) 3 INFRASTRUCTURE PILLARS OF NATIONAL EGOVERNANCE PLAN CSC is front-end delivery points for Govt, pvt & social sector services to rural citizens of India Expansion of CSC service area to urban regions on a pan-india basis. CSC scheme to provide front-end delivery points for Government, private and social sector services

3 CSC-SPV (1/2) Role of CSC-SPV ORGANISATIONAL STRUCTURE Ensure systemic viability & sustainability of CSC Scheme Monitor achievements of the outcomes by the CSCs Enable delivery of G2C and B2C services through CSCs Provide a standardized framework for collaborative decision making Catalyze & maintain content aggregation on an on-going basis Build stakeholder capacity DIT SPV (Chairman- Secy, DIT) State Government District egov Society CSC Entrepreneur/ VLE (Private Individual)

4 CSC Scheme & Current Status of CSCs Revise Ver. CSC 2.0 Special Purpose Vehicle incorporated for CSC Scheme on 16 th July 2009 Target of 1 CSC for every 5 villages (250,000+ CSCs) As on 30 th November 2015 CSCs Operational Over 1.40 Lacs across India New Scheme CSC 2.0 Propose to cover 1CSC in every Panchayat Estimated Services Portfolio: 1/3 G2C & 2/3 B2C G2C services expected to be ramped up over 4 years Transaction Volume For the month of October 2015, CSCs Pan India amount to Approx 1.5 Cr. transactions

5 Benefits of Common Service Centers BENEFITS TO CITIZENS Delivering government services in urban/rural areas by establishing closer links between Government & Citizens Timely delivery of critical information & services through structured system to manage issues of health, Education etc Increase administrative efficiency and provide cost-effective access to Government Services CSCs BENEFITS TO Government / Centres Create new/ additional revenue stream for the centre. As the services are rolled out on commission per transaction basis Delivering essential government services such as PAN Card, Election ID, UID etc. Greater exposure to other products & services offered through the centre. E.g. greater awareness of students about the courses offered through the centres

6 STATE PORTAL Govt. Service Delivery Mechanism State Data Centre Citizens can access services through Internet Internet REGISTRATION TRANSPORT MUNICIPALITIES UIDAI SHQ Collector s Office Tehsil / Taluks Application Layer Govt. Deptts & Ministeries (including Sub-ordinate offices) Rural / Urban users can use services through CSC Centres Common Service Centres (CSC) State Wide Area Network (SWAN)

7 Common Service Center - Infrastructure sq. ft space Minimum 1 PC with UPS Minimum 1 Printer Digital / Web Camera Genset / Inverter/ Solar OS and other application software Broadband Connectivity Trained and incentivized manpower CSC KIOSK enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity. Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and when required.

8 CSC Institutional Framework Ministry of Information Technology CSC e-governance Services India Limited District egov Society State Designated Agency(State IT Dept) Common Service Centre G2C Passport B2C BC UID INSURANCE PFRDA HEALTH EDUCATION E-KYC EPIC TRAVEL AGRI Bill collection

9 CSC Service Portfolio Government To Citizen (G2C) Services Election Commission of India (EC) Services Unique identification Authority of India (UIDAI) Services Passport Services Banking Correspondent (27 banks) National Institute of Open Schooling (NIOS) services PAN Card Services Pension Fund Regulatory Development Authority (PFRDA) services NIELIT services Agricultural Services Health Care Services State e district/ssdg services Business To Customer (B2C) Services Electricity Bill collection in various states Data Card Recharge DTH Recharge CSC Bazaar e commerce/shopping service Mobile Bill Payments Mobile Recharge E learning Premium Collection Insurance Travel IRCTC/AIR Tickets/Bus Bookings Brilliants- medical/ias/iit/banking courses Online Training CSC Rozgar 9

10 Nine Pillars of Digital India Electronics Manufacturing 1. Broadband Highways 4. E-Governance Reforming government through Technology 7. Electronics Manufacturing Target NET ZERO Imports 2. Universal Access to Phones 5. ekranti Electronic delivery of services 8. IT for Jobs 3. Public Internet Access Programme 6. Information for All 9. Early Harvest Programmes

11 Unique Identification (UID) Services Authority of India (UIDAI)

12 Project Mandate to CSC by UIDAI Services Aadhaar enrolment eaadhaar Printing Demographic Data Update Transactions through CSC in Jan 2015 Total Enrollments till date 3.2 Cr Total No. of PECs 5,711 Total No. of Kits deployed 11,733 Biometric Data Update Database Seeding Best Finger Detection Authentication User Agency Status in Haryana No. of Planned Centres 308 No. of Existing PECs 156 No. of Kits deployed 233 Authentication Service Agency VLE are earning about Rs. 30,000+ per month from Aadhaar enrolment

13 Financial Inclusion Banking

14 Financial Inclusion Banking (1/2) Banking Services Enrollment of customers, including collection of biometric & other details, provide card (ID Card, Debit, Card, Credit Card, PIN) Transaction facility like Deposit & Withdrawal of money in an account with a bank, Balance Enquiry & issue Receipts/ Statement of Accounts. Remittances from an account with a bank to an account with the same Products offering No Frills Savings Bank account Recurring Deposit Accounts Remittances Fixed Deposit / Overdraft / Retail loans KCC/GCC Third party financial products (with prior approval of the concerned Bank) Disbursal of credit facilities to borrowers involving small amounts strictly as per the instructions of the Bank 14

15 Financial Inclusion Banking (2/2) Commission through Banking Transactions in Jan Commission (In Lakhs) Banking Transactions on Daily Basis with key Banks - ~30337 transactions in a day Bank No. of Transactions Bank No. of Transactions Aandhra Bank 154 Corporation Bank 56 Bank of Baroda 29,203 Kerala Gramin Bank 12 Bank of India 22 South Indian Bank 31 Central Bank of India 1 State Bank of India 855

16 Financial Inclusion Banking (2/2) No. of Approved CSCs/ KO Code Generated / CSCs Active Approved CSCs KO code Generated CSCs Active No. of KO Code Generated & Active KOs No of KO Generated Active KO 16

17 Financial Inclusion Insurance

18 Financial Inclusion Insurance Insurance Sales 8,000 6,000 4,000 2, ,769 1,1761, No. of Transactions Total Premium (In Lakhs) Premium Collected till Jan 2015 ~68 Cr 7, , , , , Insurance Partners General Insurance Health Insurance Life Insurance United India Insurance Religare Health Insurance Aviva New India Assurance Star Health Insurance India First Life Insurance Future Generali Apollo Munich SBI Life Insurance HDFC ERGO LIC IFFCO TOKIO ICICI Prudential The Oriental Insurance co. HDFC Life Insurance Bharti AXA Reliance General National Insurance Royal Sundram TATA AIG ICICI Lombard Shriram General Insurance 3, , , Total Amount (In Lakhs)

19 Financial Inclusion Pension

20 Financial Inclusion Pension (NPS) Pension Services Form submitted by CSCs & PRAN generated Form Submitted by CSC's PRAN Generated Top 3 States (No. of Transactions) ,000 VLE s enabled to offer NPS Lite Swavalamban Scheme online. Launching PRAN on EKYC platform NPS-Lite can be bought by e-kyc using OTP

21 Education

22 Education Services & transactions Services No. of Centres No. of Transactions in Last Month CSCs to become NIOS Facilitation Centers NIELIT Facilitation Centers Implement E literacy -making one individual in every family IT literate All All Women empowerment through e literacy Use of CSCs for Adult Literacy Use of CSCs for promoting Investor Awareness and Financial Literacy

23 G2C Services

24 G2C Services (1/3) RAJASTHAN G2C Services delivered through 48 departments Over 80 services ANDHRA PRADESH G2C Services delivered through 37 departments Over 309 services JHARKHAND G2C Services delivered through 20 departments Over 40 services

25 B2C Services

26 B2C Services B2C Services - ecommerce Mobile Recharge DTH Recharge Dish TV E-charge Data Card Recharge My Bus ticket Booking Bill Payments Entertainment E- Learning

27 Health

28 Health Health Apollo Transaction Status ,000 VLE s are enabled to offer Health services; Services offered Telemedicine - Apollo Telemedicine- Medanta Diagnostics- Swasthya Slate Tele Ophthalmology- Venu Tele Ophthalmology Arvind Eye

29 National Optical Fibre Network (NOFN)

30 FARMERS SPEAKING TO MAO USING NOFN IN PARWADA

31 National Optical Fibre Network (NOFN) Utilisation of CSCs in roll out of National Optical Fibre Network (NOFN) Bharat Broadband Network Limited (BBNL), a Special Purpose Vehicle (SPV), set up by GoI, Ministry of Communication & IT, Department of Telecommunications for the establishment, management and operation of National Optical Fibre Network (NOFN) CSC SPV & BBNL has signed MoU for utilisation of CSCs in roll out of National Optical Fibre Network (NOFN) across the country Target is 2.50 lacs GPU connected through NOFN CSCs are in process of using NOFN in Kerala

32 Election Commission of India Services

33 Election Commission Services (1/2) Revenue for CSC Centres Addition of name in the electoral rolls Deletion of name in the electoral rolls Modification of name / other details in the electoral rolls Transposition of name in the electoral rolls Printing of EPIC card in color Printing of Electoral roll ( Per Page) Search Services Registration of complaint Issue of Replacement of Elector s Photo Identity Card (EPIC)

34 Election Commission Services (2/2) What is the infrastructure Required for providing these services? PC(s) or Laptops Internet Connectivity UPS (Optional) Printer Printers provided by CSC-SPV

35 QUTER REVIEW Q2, 2015 North East

36 QUTER REVIEW MEETING Q STATE CURRENT Status CSC ROLL-OUT PLAN NORTH EAST Last 6 Month Achievement Last 6 Month Target Annual TARGET ASSAM ARUNACHAL NAGALAND MEGAHALAYA MIZORAM SIKKIM TRIPURA

37 Financial Inclusion Banking

38 Financial Inclusion NE Banking CSC CSP KO Create FY STATE LAST FY MAY-JULY 15 August-Sept TARGET ASSAM ARUNACHAL NAGALAND MIZORAM MEGHALAYA SIKKIM Manipur Tripura Total

39 Financial Inclusion NE Banking Commission through Banking Transactions in May-October 2015 No. of Trnx. 2nd Qtr STAE BANK OF INDIA Bank of Baroda PNB Central Bank of India UNION BANK OF INDIA VIJAY BANK OF INDIA ALLAHBAD No. of Trnx. 2nd Qtr Bank No. of Trnx. 2 nd Qtr Total Commission STAE BANK OF INDIA LK Bank of Baroda LK PNB LK Central Bank of India 10 UNION BANK OF INDIA 150 VIJAY BANK OF INDIA 25 ALLAHBAD 700 total 48.LK Banking Transactions on Daily Basis with key Banks - ~6000 transactions in a day 1.2 cr

40 Inauguration CSP & meeting With RBI Sikkim sept 2015

41 CSC Universal PORTAL SERVICE

42 Transition status FI Q2 STATE LAST FY CSC Portal Register & Wallet MAY-JULY 15 AUGUST- SEPT Total achievement TARGET ASSAM ARUNACHAL NAGALAND MIZORAM MEGHALAYA SIKKIM Total

43 Transaction status FI Services Amount Count of Tranx Aadhaar Mobile Update AadhaarPrint ekyc Own Printer Aadhaar Print-eKYC 30 1 Apollo Telemedicine Aviva Renewal Payment Bajaj Allianz Renewal Payment CSC Academy CSC Academy Tablet CSC Travel CSCRozgaar Registration 20 1 DHFL Renewal Payment DTH Recharge Farmer Registration Future Generali General Insurance Gurukul Learning HDFC Ergo Fire and Allied Peri HDFC ERGO General Insurance HDFC Life Renewal Payment ICICI Pru Renewal Payment IFFCO TOKIO General Insurance IHHL 0 28 Income tax filing India First Life Insurance Infibeam IRCTC IRCTC Registration LIC Premium MAX Life Renewal Payment Microsoft DLC Mobile Bill Payment Mobile Recharge National Skill Development NIA General Insurance NIELIT NIELIT Centre NIOS Oriental General Insurance PAN CARD Passport PFRDA Public Grievance 20 2 PVC Card Order RAP Registration Redbus Reliance General Insurance Reliance Life Renewal Payment SBI Life Premium UID - Eprint UII Personal Accidental insura 33 1 Grand Total STATE Tranx. And Amount State Wise FY Tanx. May-July 15 MAY-JULY 15 ASSAM ,32, ,448 ARUNACHAL ,986 NAGALAND ,478 MIZORAM MEGHALAYA ,282 SIKKIM ,650 Tanx. July -Sept Total , ,74611

44 Education

45 Education NDLM/ Disha Registration State Wise details : State April - July August- Sept Completed course Target Assam 20,100 33, ,000 Meghalaya Mizoram Arunachal Pradesh Tripura Manipur Nagaland Sikkim Total No. Registration 22,021 6,888 74,000

46 Education E-inclusion & IAP State Wise details : State IAP Camp No. Registration Exam Completed Assam Meghalaya N/A Mizoram N/A Total No. Registration

47 Insurance RAP Registration

48 RAP Registration NE State wise STATE Total Registration Q1 Rap Registering Status Total Registration Q2 Pass-out Target YF ASSAM ARUNACHAL NAGALAND MIZORAM MEGHALAYA Tripura SIKKIM Manipur Total

49 Other Status:

50 Swacch Bharat Mission by UD STATE No. of Application April-July Aug-Sept ASSAM ARUNACHAL NAGALAND MIZORAM MEGHALAYA SIKKIM Total

51 State Specific Services To Be Initiated Assam E District in gets Integrated with APNA CSC Portal 9 District live. Assam Electricity Bill collection ready to go live by End of Dec. To be initiated in 67 towns Assam 2206 Plus Panchayat office will converting as CSC. Rural Dept has given approval. Assam & Arunachal Pradesh Cyber Gram Proposal has been submitted waiting for SLCC approval Sikkim, ASA proposal (PDS ) & Electricity Bill collection has been submitted

52 Meghalaya Electricity Bill Tanx. Q2

53 Assam agriculture online application No. Of Application FY Beneficiary Total Rs. VLE Integrator MIS CSC-SPV 20 20,00000 Rs.30/- Rs.20/- Rs.1.70/- Rs.8.30/- Base of 6 App 1.2Cr. Rs.36Cr. Rs.20Cr. Rs.2.40Cr. Rs. 9.96Cr.

54 Thank You

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