INDEX 1. INTRODUCTION 2. FEATURES AND FUNCTIONS INSTALLATION... 7

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3 INDEX 1. INTRODUCTION FEATURES AND FUNCTIONS Reporting Options Interfaces Programming Indicators and Controls INSTALLATION TX Cellular Plus Wiring Power Supply Check AC Dry Contact Inputs Contact ID Inputs Serial Port Relay Outputs TX Cellular Plus Installation GSM Connection and Signal Strength Changing the Default SIM Card Selecting the Alarm Panel Serial Port Format Indicators and Controls... 14

4 4. PROGRAMMING On-Board Push Button PC based Programmer SMS Programming Appendix A SMS Commands and Programming Appendix B Texecom Serial Interface Appendix C Paradox Serial Interface Appendix D Pima Serial Interface Appendix E Programming Cable and Software... 34

5 TX CELLULAR PLUS INSTALLATION AND OPERATION MANUAL 1. Introduction The FSK TX Cellular Plus (TXC+) is a highly featured GSM based unit which is used for the transmission of Security and Telemetry messages over the GSM network. The TXC+ can communicate via both GPRS and SMS messages and includes the universal Contact ID interface to Alarm Control Panels as well as serial interfacing into some leading panels. It also has seven dry contact input triggers. In addition, the TXC+ has two outputs which can be used to command Alarm Panels and other devices. This manual is applicable to the TXC+ with software versions 1.48 and higher (see section 2 to determine which software is in your unit). 2. Features & Functions 2.1 Reporting Options Option of Single or Dual SIM card operation for enhanced security GPRS reporting to a control room Option of back-off to SMS (to control room) if GPRS is not available SMS directly to cell-phones (up to 10 cell phone numbers) SMS reporting to cell phones includes full user, zone and partition identification in plain text TXC Plus Installation and Operations Guide (v1.1) 5

6 2.2 Interfaces 7 Hardwired inputs with positive trip, negative trip or both Dedicated AC Supply monitoring input 2 on-board relay outputs which can controlled by SMS, missed call or via the remote control Optional Relay output expansion board (8 relays per board, giving a total of 10 outputs). Contact ID Tip and Ring Telephone interface to all leading control panels Serial alarm interface to leading control panels Over-the-air Panel Uploading and Downloading on the Texecom Premier control panels via the serial interface 2.3 Programming Full programming and software updating via a computer serial port User function programming via SMS 2.4 Indicators and Controls Status and error indication via a seven segment display Serial port selection and SIM Card swapping (dual SIM unit only) via the on-board push-button 6 TXC Plus Installation and Operations Guide (v1.1)

7 3. Installation 3.1 TX Cellular Plus Wiring Connections to the TXC+ are shown below: PROGRAMMING / COMMUNICATION SERIAL PORT AC MONITOR 12V DC FROM BATTERY INPUTS RELAY 1 RELAY 2 RING TIP CONTACT ID DTMF TELEPHONE CONNECTIONS TXC Plus Installation and Operations Guide (v1.1) 7

8 3.1.1 Power Supply The TXC+ must be connected to a stable 12V DC (nominal 13.2V) power supply. If a battery is available in the alarm panel, it must preferably be powered directly from the battery Check AC The Check AC (CAC) input detects the presence of the AC supply and is used to check for power failure. The CAC line should be connected to one of the transformer s SECONDARY terminals. Do NOT connect this line to the mains. The CAC line will detect AC voltages between 10 and 24V. If the CAC line is not connected, the TXC+ should not be programmed to send AC Failure or Restoral Signals. The AC Failure and AC Restore signals have a 10 minute delay in order to prevent false triggers. 8 TXC Plus Installation and Operations Guide (v1.1)

9 3.1.3 Dry Contact Inputs The dry contact inputs can be used to detect alarms generated from the outputs of the alarm panel or from other sources. If the external device generates the alarm by pulling the input to ground (negative trigger), the pull-up jumper should be inserted on the input of the TXC Contact ID Inputs The TXC+ can intercept signals sent by the alarm panel on its telephone line (Contact ID) interface. If the Contact ID interface is to be used, the alarm panel s TIP and RING lines should be connected to the TIP and RING lines on the TXC+. The alarm panel must be programmed to use its dialler, and the option for reporting must be set to Contact ID. Refer to the programming manual of the applicable alarm panel. The TXC+ can be programmed to use its own account code or the account code of the alarm panel when sending alarms received via the Contact ID interface Serial Port The TXC+ can receive alarms from the following alarm panels on its serial port: TXC Plus Installation and Operations Guide (v1.1) 9

10 Texecom premier range (panel uploads and downloads can also be done) Paradox E65, SP6000 and MG5050 Pima Relay Outputs Two dry-contact relay outputs are available on the TXC+. These outputs can be commanded to turn on and off via the GSM network or by using the option of the on-board remote control receiver. The outputs are rated to 24V AC or DC, up to a maximum of 5A. 3.2 TX Cellular Plus Installation Software Version Connect the TXC+ to the 12V supply, observing polarity. On startup, the TXC+ will display its software and hardware versions, e.g. Example: For the Software Version 1.48 and hardware version C. The software version is only displayed for version 1.40 and above. 10 TXC Plus Installation and Operations Guide (v1.1)

11 3.3 GSM Connection and Signal Strength The performance of the TXC+ depends on the quality of its connection to the GSM network. The TXC+ will send alarms more quickly and reliably if it has a strong connection to the GSM service provider. When the TXC+ has powered up, it will start connecting to the network, displaying its status as it initialises and connects (see section 3 Indicators and Controls). When the TXC+ has connected to the GSM network, it will display the SIM Card Number which it is using and the signal strength of the connection. Example: 8888 Connected on SIM Card 1 Signal Strength 6 The minimum signal strength required is 5. If an adequate signal strength is not obtained Move the TXC+ to a more suitable location Fit the TXC+ with a higher gain antenna (available from FSK) TXC Plus Installation and Operations Guide (v1.1) 11

12 3.4 Changing the Default SIM Card The TXC+ units which have been fitted with two SIM cards (Dual SIM unit) have the option of changing the default SIM card to be used. The default SIM card should be changed to the one with the highest signal strength. Press and hold-down the push-button until the TXC+ swaps SIM cards and restarts using the new SIM card (section 3 describes what is displayed). Wait until the TXC+ has re-connected to the GSM network on the new SIM card and displays the signal strength. If the TXC+ displays an error message (E1 or E4), the selected SIM card is not working and the other one should be selected. Do NOT change the SIM card on Single SIM units (TXC+ with only one SIM card fitted) as it will not be able to connect to the GSM network and send alarms. The minimum signal strength required is 5. Lower than this signal strength will make it difficult to access the TXC+ remotely. 12 TXC Plus Installation and Operations Guide (v1.1)

13 3.5 Selecting the Alarm Panel Serial Port Format The alarm panel serial port can be selected via the on-board push button (as well as the PC based programming software). The following serial port formats are available: Texecom Premier (programming required) Appendix B Paradox (MG5050, SP6000, SP65) Appendix C Pima Appendix D RhinoBus (FSK) FSK 9600 (For expansion boards) To change the serial port format: Remove the power from the TXC+ Hold down the push-button and re-apply the power Push the button to cycle through the panel serial port settings until the correct serial port is displayed. Leave the button for 15 seconds. The TXC+ will reset and remember the new serial port format TXC Plus Installation and Operations Guide (v1.1) 13

14 DISPLAY SERIAL FORMAT F Pima Hunter Pro and FSK 6 Zone Panel t Texecom Premier P Paradox 9 FSK 9600 (for expander boards) r Rhino Bus 3.6 Indicators and Controls The TXC+ has a seven segment display which indicates the current operating status TXC+ Status: 14 TXC Plus Installation and Operations Guide (v1.1)

15 CHARACTER FLASHED STATUS DESCRIPTION i r c (lower case) Initialising Restarting Connecting C (upper case) Connected C S d S F 2 Connecting to server Disconnecting from server Send SMS The TXC+ is starting the GSM modem The TXC+ is re-starting the GSM modem The TXC+ is connecting to the GSM network The TXC+ is connected to the GSM network and is ready to send alarms Sending GPRS alarms All alarms sent, disconnecting from the server Sending an SMS to the control room or a cellphone TXC Plus Installation and Operations Guide (v1.1) 15

16 TXC+ Errors - If the TXC+ detects an error, it will flash the error code on the seven segement display. CHARACTER FLASHED STATUS DESCRIPTION 88 The TXC+ has been stunned E0 Stunned and will not send messages The TXC+ has 88 not detected a SIM card not E1 SIM card which found it has been programmed to use E2 E3 E4 Reserved SMS Sending has failed Connection to Server has failed The TXC+ cannot send the message via SMS The TXC+ cannot connect to the server to send the alarms 16 TXC Plus Installation and Operations Guide (v1.1)

17 Diagnostics of Error Codes: ERROR STATE Stunned No SIM card CAUSE The TXC+ has been sent a stun message via SMS and will no longer send any alarms. Or The TXC+ has sent too many SMS messages in a period of time and is stopping a run-away SMS condition (250 SMS messages in an hour) There is no SIM card inserted in a SIM holder and the TXC+ has been programmed to use that SIM card Or The SIM card is damaged CORRECTIVE ACTION Send the TXC+ the Un-stun SMS Make sure that a SIM card is correctly inserted in the holder If there is only one SIM card installed, make sure that the TXC+ is not programmed to use the open SIM holder (no SMS or GPRS capabilities on the SIM card) TXC Plus Installation and Operations Guide (v1.1) 17

18 SMS fail The TXC+ cannot send the SMS Or The network has returned an error in response to the TXC+ sending the SMS Make sure that the SIM card is capable of sending SMS messages If it is a pay as you go SIM card, make sure that it has available funds loaded onto the SIM card Make sure that the SIM card is capable of connecting to the GPRS network Server Connection Fail The TXC+ cannot connect to the FSK server to route the GPRS message to the control room Make sure that the programming of the Server GPRS settings are correct If it is a pay as you go SIM card, make sure that it has available funds loaded onto the SIM card The GSM network may be experiencing technical problems. Contact the GSM provider 18 TXC Plus Installation and Operations Guide (v1.1)

19 4. Programming 4.1 On-Board Push Button The on-board push-button can be used to: Change the operation of the serial port (select the alarm panel) Change the default SIM card to be used (dual SIM units only) Refer to section PC based Programmer The FSK TX Cellular+ Setup utility is a Windows based programmer which is used as the primary means of programming the TXC+. The TXC+ programmer requires a PC running Windows XP or Windows 7 with an available COM Port (a USB to Serial Adapter can also be used). The FSK USB programming cable is required to program the TXC+ (see Appendix E). 4.3 SMS Programming Many of the settings on the TXC+ can be changed by sending a SMS to the unit. The SMS commands are shown in Appendix A. TXC Plus Installation and Operations Guide (v1.1) 19

20 Appendix A SMS COMMANDS AND PROGRAMMING The TXC+ has a number of SMS commands and programming commands which can be used to: Activate the outputs Request the unit status Change programming information and request current programming information If the TXC+ is to reply to any of these commands and programming updates, the SMS function has to be enabled on the SIM card. FSK supplied SIM cards cannot send SMS s, but they can receive SMS s for control commands. SMS Commands Activate the outputs on the TXC+. The default Keywords are shown. The Keywords can be changed via the programming software. 20 TXC Plus Installation and Operations Guide (v1.1)

21 KEYWORD DESCRIPTION NOTES 1On Turn output 1 on (Relay 1) 1Off Turn output 1 off (Relay 1) 2On Turn output 2 on (Relay 2) 2Off Turn output 2 off (Relay 2) 3On. Turn outputs 3 10 on the 10On expansion module on 3Off. 10Off Turn outputs 3 10 on the expansion module off Format is output number (3-10) and output state (on/off) Change the default SIM card to be used (for TXC+ units fitted with two SIM cards). Use this command with care as it will stop the TXC+ from functioning if a SIM card is selected which is not installed or activated. KEYWORD SELECT SIM 1 SELECT SIM 2 DESCRIPTION Select the first SIM card as the default Select the second SIM card as the default SMS Status Requests KEYWORD DESCRIPTION NOTES Status? Get full unit status Case sensitive. No spaces Balance? Get account balance Case sensitive. No spaces Note: the balance request works with pre-paid SIM cards only. TXC Plus Installation and Operations Guide (v1.1) 21

22 SMS Programming SMS programming allows some of the parameters in the unit to be changed without having to physically go to the unit with a programming computer. NOTE: BE VERY CAREFUL WHEN PROGRAMMING THE TXC+ USING SMS s AS YOU CAN STOP THE UNIT FROM FUNCTIONING CORRECTLY. Unit Description and Phone Numbers Change the description of the TXC+ (which it uses to refer to itself in SMS s) and the phone numbers which it reports to. To change the value, send the KEYWORD followed a space, followed by the new value (shown in Italics). E.g. to change phone number 1, send 1 Phonenumber (where Phonenumber is the cell phone number) To retrieve the value, send the KEYWORD followed by? (no space), e.g. 1? (to request the phone number) Note: When requesting the phone number, the TXC+ will respond with all the stored phone numbers. 22 TXC Plus Installation and Operations Guide (v1.1)

23 KEYWORD DESCRIPTION TO CHANGE 0 Unit description 0 Name 1 Phone number 1 1 Phonenumber 2 Phone number 2 2 Phonenumber 3 Phone number 3 3 Phonenumber 4 Phone number 4 4 Phonenumber 5 Phone number 5 5 Phonenumber 6 Phone number 6 6 Phonenumber 7 Phone number 7 7 Phonenumber 8 Phone number 8 8 Phonenumber 9 Phone number 9 9 Phonenumber 10 Phone number Phonenumber 11 GPRS fallback num 11 Phonenumber 12 Sim 1 SMS Centre number (MTN) 13 Sim 2 SMS Centre number (Vodacom) Timers KEYWORD DESCRIPTION VALUE 58 AC fail/restore 1 to 60. (e.g. 60 = 60 mins = 1hr) delay (minutes) 59 Battery fail restore delay 1 to 60. (e.g. 60 = 60 mins = 1hr) TXC Plus Installation and Operations Guide (v1.1) 23

24 1179 SMS self test interval 1180 GPRS test interval 10 to (10 min to 100 hrs) 10 to (10 min to 100 hrs) SMS Text - Inputs KEYWORD DESCRIPTION 256 AC OK (AC Restored) SMS Text 257 Battery OK SMS Text 322 AC Failed SMS Text 323 Battery low SMS Text 258 Input 1 High SMS Text 259 Input 2 High SMS Text 260 Input 3 High SMS Text 261 Input 4 High SMS Text 262 Input 5 High SMS Text 263 Input 6 High SMS Text 264 Input 7 High SMS Text 324 Input 1 Low SMS Text 325 Input 2 Low SMS Text 326 Input 3 Low SMS Text 327 Input 4 Low SMS Text 328 Input 5 Low SMS Text 329 Input 6 Low SMS Text 330 Input 7 Low SMS Text 24 TXC Plus Installation and Operations Guide (v1.1)

25 SMS Text Missed Call KEYWORD DESCRIPTION 398 Missed Call SMS text TXC Plus Installation and Operations Guide (v1.1) 25

26 Appendix B TEXECOM SERIAL INTERFACE The TXC+ can receive alarms from the Texecom Premier range of alarm panels. Using a modem connected to a computer, the TXC+ can also be used to remotely upload and download the Texecom premier alarm panels. TXC+ to Texecom Premier Serial Interface Cable TEXECOM PANEL MOLEX WAY GREEN BLUE BLACK WIRE 1m FSK TX CELLULAR MOLEX WAY (OPEN) 4 (12V) 5 DATA PANEL - RADIO DATA PANEL - PANEL GND GREEN BLUE BLACK TXC Plus Installation and Operations Guide (v1.1)

27 Programming of the Texecom Premier two COM Port Alarm Panel Program the TXC+ to use the Texecom Serial Alarm Interface (DTMF Serial Interface Tab) The TXC+ is connected to COM1 on the Alarm Panel The following programming is required on the Texecom panel: MENU 71 MENU 70 MENU TEL NO 22 (YES) 1 - ACC CODE 3456 (YES) 2 - PROTOCOL TYPE = 4 (CONTACT ID) 3 - DIALLER ATTEMPTS = PARTITION (SELECT PARTITIONS 1 AND 2) 5 - SELECT REPORTING OPTIONS 1,2,5,8 ON (ENABLE COMMUNICATOR) OPTION 5 COM 1 DEVICE TYPE ENTER 3 ComIP PROTOCOL OPTION 6 COM IP ADDRESS/PORT ENTER (spaces for readability) OPTION 8 COM IP SUBNET MASK ENTER 8 Uploading and Downloading the Texecom Premier Alarm Panel The Texecom premier alarm panel can be uploaded and downloaded using the Texecom WinTex software (available at TXC Plus Installation and Operations Guide (v1.1) 27

28 Please contact the local Texecom agent for more details. Software is available from FSK Electronics which can be used to connect to the Alarm Panel (via the TXC+). Please refer the FSK APN USER GUIDE. 28 TXC Plus Installation and Operations Guide (v1.1)

29 Appendix C PARADOX SERIAL INTERFACE The TXC+ can send alarms received from the serial port of the Paradox E65, MG5050 and SP6000 alarm panels. TXC+ TO PARADOX E65/SP6000/MG5050 SERIAL CABLE Marked T T MOLEX GREEN NOT USED BLUE NOT USED BLACK DATA PANEL - TXC+ GND NOT USED NOT USED 1 P MOLEX 2510 Marked P Events Sent By the Paradox Alarm Panel The table below shows the Contact ID codes which will be sent in response to the messages received from the Paradox E65/MG5050 and SP6000 alarm panel serial ports. TXC Plus Installation and Operations Guide (v1.1) 29

30 EVENT GROUP NO 06 = Non Reportable Event PARADOX SUB-GROUP NO CONTACT ID CODE CONTACT ID EVENT (1) RESTORE (3) ZONE/ USER 00 = Telephone Line Trouble = Arming with User = User Number USER 30 = Special Arming 31 = Disarming with User 32 = Disarming after Alarm with user 34 = Special Disarming 36 = Zone In Alarm 37 = Fire Alarm 01 to 32 = Zone Number 38 = Zone Alarm Restore 40 = Special Alarm 42 = Zone Tampered 03 = Partial Arming = Arm Keyswitch = Arm Keyswitch = User Number USER = User Number USER N/A USER 05 = Disarming with Keyswitch USER 01 to 32 = Zone Number ZONE ZONE 01 to 32 = Zone Number ZONE 00 = Panic nonmedical emergency = Panic medical = Panic Fire = Duress Alarm = Zone Number ZONE 30 TXC Plus Installation and Operations Guide (v1.1)

31 EVENT GROUP NO 44 = New Trouble 45= Trouble Restore 46 = Bus/ wireless module new trouble 48 = Special (Partition 1 only) PARADOX SUB-GROUP NO 01 = AC Failure CONTACT ID CODE CONTACT ID EVENT (1) RESTORE (3) ZONE/ USER = Batt Fail = Bell Current Overload = Bell disconnected = Fail To Communicate Tel = Fail to Communicate Tel = fail to Communicate Pager = fail to communicate voice = AC Failure Restore = Batt Fail restore = Bell Current Overload Rest = tamper Trouble = Reporting Test = Installer Entered Prog Mode = Installer Exited Prog Mode = Maintenance Exited Prog Mode TXC Plus Installation and Operations Guide (v1.1) 31

32 49 = Low Battery on Zone 50 = Low Battery on Zone Restore 51 = Zone supervision trouble 52 = Zone Supervision restore 53 = Wireless Module Sup Trbl 54 = Wireless Module Sup Rest 55 = Wireless Module Tamper Trbl 56 = Wireless Module Tamper Rest = Zone Number = Zone Number = Zone Number ZONE ZONE ZONE 01 to 32 = Zone Number ZONE ZONE ZONE ZONE ZONE 32 TXC Plus Installation and Operations Guide (v1.1)

33 Appendix D PIMA SERIAL INTERFACE PIMA ALARM PANEL MOLEX WAY WIRE 1m MOLEX WAY FSK TXC DATA PANEL - RECEIVER DATA PANEL - PANEL GND GREEN BLUE BLACK The Pima serial interface will send the standard FSK Contact ID alarm codes. TXC Plus Installation and Operations Guide (v1.1) 33

34 Appendix E PROGRAMMING CABLE AND SOFTWARE The TXC+ is programmed using the FSK USB Programming Cable and FSK DVD which contains the programming software (FSK Item Code 40027). 34 TXC Plus Installation and Operations Guide (v1.1)

35 Installing the Drivers for the FSK USB to UART Programmer Install the drivers before plugging the USB Programmer into the computer s USB port In the FSK DVD, navigate to the following directory: \FUSA FSK USB Serial Adapter Drivers Click on Intall_Fusa_Drivers Follow the instructions on the driver software. TXC Plus Installation and Operations Guide (v1.1) 35

36 Installing the TXC+ Programming Software On the FSK DVD, navigate to the following directory: \TX Cellular Plus GSM Transceiver\TXC+ V1.23 Prog Software Setup (All PC s) Double click on the setup.exe application Follow the instructions on the setup application NOTE: THE TXC+ PROGRAMMING SOFTWARE HAS TO BE SET UP TO USE THE COM PORT WHICH HAS BEEN ASSIGNED TO THE USB PROGRAMMER In the TXC+ programming software, click on SETTINGS 36 TXC Plus Installation and Operations Guide (v1.1)

37 Select the correct COM Port Number TXC Plus Installation and Operations Guide (v1.1) 37

38 TROUBLESHOOTING 14 Richard Road, Industria North, Johannesburg, South Africa T: +27 (0) E: CALL CENTER: TXC Plus Installation and Operations Guide (v1.1)

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