Insight:Advisor. MAXIMIZE YOUR INVESTMENT IN MICROSOFT SOLUTIONS Insight Knows Microsoft

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1 Insight:Advisor MAIMIZE YOUR INVESTMENT IN MICROSOFT SOLUTIONS Insight Knows Microsoft Insight is Microsoft s largest global licensing reseller with certifications and awards as: Microsoft Gold Certified LAR (Large Account Reseller) and ESA (Enterprise Service Winner) Winner of Microsoft s Operational Excellence Award, Benefit Rights to New Versions Open License Select License Payment Plans Open Value Open Value Company-wide & Subscription Select License SAM, Enterprise Agreement or Subscription Desktop Deployment Work Value Discovery Information Workshops Work Architecture Design Studio Session Windows Preinstallation Environment Windows Vista Enterprise Desktop Optimization Pack for S.A.* Virtual PC Express Training Vouchers E-Learning * Home Use Program Employee Purchase Program Enterprise Source Licensing Program* 24x7 Problem Resolution Support TechNet Plus Managed Newsgroup TechNet Plus Subscription Media Corporate Error Reporting Cold Backups for Disaster Recovery Windows Fundamentals for Legacy PCs Extended Hotfix Support* Insight:Advisor Microsoft Assurance Benefits Explained Insight is your Microsoft Expert when it comes to selecting the right volume licensing program and maximizing license usage throughout the lifecycle. With our unmatched expertise in Microsoft licensing programs, reporting services and software asset management technology, Insight can help you reduce costs and ensure compliance across your organization. Microsoft s Software Assurance benefits are available to clients who purchase Software Assurance with their licenses. The Microsoft team at Insight offers this guide to understanding each of the benefits you can receive by leveraging the Microsoft Software Assurance (SA) benefits to which you are entitled.

2 MICROSOFT SOFTWARE ASSURANCE (SA) BENEFITS GUIDE Payment Plans The ability to purchase licensing and pay for it over the term of the agreement. Payments are split into thirds. The first payment is due at the time of the order, the others due on the first and second anniversary. New Version Rights Provides rights to new software versions that are released during the term of the agreement. Disaster Recovery (DR) and Cold Recovery For each qualifying server license (i) that is enrolled in SA and (ii) for which a customer has all related Client Access Licenses (CALs) enrolled in SA, the customer will be entitled to a second server license under which it may deploy the same product on a cold back-up server solely for DR purposes during the term of its SA coverage. 24x7 Problem Resolution Support Excludes Developer Edition Servers and MSDN products. Initiated by Web or Phone. Web 24 hour availability but responses during business hours. Available on as needed basis. Phone count on incident balance upon resolution. Incidents awarded based on SA spend. Server/CAL ( 1 incident = $20k ) IW/Client ( 1 incident = $200k ) 1 complimentary incident for server coverage. Phone support during business hours. Monday-Friday from 6:00 a.m. 6:00 p.m. (PST) Severity level set by customer in consultation with Microsoft. Conversion to Premier Support (1:1 basis) Desktop Deployment Planning Desktop planning assistance (Office & Client). 1 to 15 days of services delivered by Certified Partners and Microsoft Consulting. Customer may trade training vouchers for up to 5 additional days. The number of days that Desktop Deployment is available is based on total Office SA spending. Includes all invoiced and scheduled billings. Discovery session to identify business value of upgrading Office within the customer s environment. Architecture session to outline technical aspects of the desktop deployment planning. Based on number of engagement days and SA spend. One engagement during enrollment term. Total days available viewable on Microsoft Volume Licensing site (MVLS). Insight is certified as a LAR, which qualifies them to provide these services. Employee Purchase Program Allows Microsoft products to be available for employee purchase at significant savings. All orders placed with Microsoft are sent directly through a password-protected ecommerce site. Can purchase up to three units of any product for personal or family use. Home Use Program Users of qualifying Office application products are eligible to purchase single licenses of the corresponding HUP software for installation and use on a home PC. Eligibility ends with SA coverage or employment. Employee pays a small fulfillment cost of approximately $30 in order to receive media from Microsoft site. Insight Knows Microsoft Clients the world over have trusted us to implement their volume license agreements since 1992, when we executed the very first one for Microsoft. Today, Insight manages over 17,200 volume license agreements, all with the goal of helping clients simplify the entire software lifecycle. We help you trim per-unit prices, standardize software products and take advantage of volume license and maintenance (VLM) agreements. Your business will benefit from: Reduced training and support costs Increased savings through electronic commerce Automated technical support Efficient asset management

3 Taking Control of Your Software Assets Insight will help you streamline the way you select, purchase and manage your software needs. We can work with you to explore all the software licensing options and cut through the complexities. As a result, you ll be able to more effectively manage your organization s licensing requirements while getting the best long-term value from your technology software. Insight offers: License Management Workshops License Assessment Technology Assessment License Reconciliation Enterprise Source License Program Available to customers with 1,500+ desktops licensed for Windows Pro. Provides open access to Windows source code for internal development and support. Corporate Error Reporting Gives IT professionals the ability to monitor and review error information in order to control costs of fixes and resolutions. Provides the ability for applications and the operating system (OS) to collect and report on crashes in the system. Ability to forward information to Microsoft or to store for internal use. Available through subscription kit that is activated on MVLS. Training Vouchers Based on the number of days covered by Office and Windows OS licenses. Can be used through a Microsoft Certified Partner with a Competency in Learning Solutions (CPLS). Training days and associated vouchers are assigned to designated individuals by the SA Benefit Administrator within the MVLS site. Available for any course listed in the SA voucher program (including server courses). elearning Qualifying customers are eligible for: SA Desktop elearning: The number of desktops on which the elearning courses can be installed or accessed is limited to the number of qualifying SA application or SA system licenses purchased. CD delivery, downloadable SCROM compliant content or access to hosted elearning courses. SA Server elearning: The number of users who can access elearning server courses is limited to the number of qualifying SA server licenses purchased. CAL licenses do not qualify. Available in a hosted capacity as of June, Content includes virtual labs that provide a live environment for IT professionals to practice without any risk to the company network. SA Exchange Server Applications Provides advanced server-side message filtering designed to combat the influx of unsolicited commercial , also known as spam or junk . This will help reduce the volume of junk s that a user receives. Windows Pre-installation Environment (PE) Allows IT staff to build custom solutions that speed deployment through automation. Minimal version of the OS that replaces DOS and can run Windows setup, scripts and imaging applications. Vista Enterprise Includes all of the features in Vista Business as well as other features: DATA PROTECTION WITH WINDOWS BITLOCKER DRIVE ENCRYPTION Requires no user authentication other than standard log on. Non-disruptive and completely transparent to the user. Setup automatically stores keys and passwords into an Active Directory for centralized key storage and management. SUBSYSTEM FOR UNI-BASED APPLICATIONS (SUA) Provides ability to run UNI system-based applications and scripts on Windows Vista Enterprise through platform services. No emulation layers mean that it is a completely native subsystem, similar to the traditional Windows subsystem, which resides on top of the kernel. Eases interoperability between Windows and UNI/Linux environments and UNI-based enterprise applications porting to the Win platform. Recompiles UNI system-based applications on Windows to help overcome barriers when workloads are moved to the Win platform.

4 MULTILINGUAL USER INTERFACE (MUI) Reduce cost and complexity by deploying a single worldwide image that includes all Windows user interface languages. Total of 35 languages available for Vista Enterprise customers. Additional Vista SA Benefits 4 ADDITIONAL OS COPIES FOR VIRTUAL PC Access up to four virtual machines with Virtual PC. Enables customers to address application compatibility issues, run a helpdesk, run a training class and perform software application testing. Virtual PC is now available as a free download. DESKTOP OPTIMIZATION PACK Dynamic desktop solution available to SA customers as an add-on subscription license. Reduces application deployment costs, enables delivery of application as services and allows for better management and control of enterprise desktop environments. Helps reduce the total cost of ownership of the entire Windows desktop lifecycle by accelerating OS and application management, enhancing IT responsiveness and improving end-user uptime. Released in January, 2007 with SoftGrid product. Others are planned for release. Virtual PC Express Allows users to run two operating systems on a single computer through a virtual machine: while the latest OS version runs as a host, the other OS runs as a guest. Addresses the need for certain users to temporarily maintain mission-critical legacy applications that might be working well with an older OS version while the IT department is migrating to the new OS. Windows Fundamentals for Legacy PCs For each Win Pro license covered with SA, customers are eligible to run this in place of their licensed copies of Windows during the term of SA coverage. Provides a smaller footprint Win-based OS solution designed for customers with Legacy PCs that provides the same security and manageability as Win P Pro SP2 while providing a smooth migration path to the latest hardware and OS. TechNet Plus User IDs provided based on server, application and system licenses purchased with SA Each user ID entitles an individual to register and obtain access to the subscriber-only online services site, which includes, but is not limited to: Online Concierge Chat, Managed Newsgroups and other premium content. TechNet Plus Subscription Media Provides IT professionals with access to TechNet Plus subscription content that includes the Microsoft Knowledge Base, technical training, downloads, security patches, service packs and how-to articles. Additional benefits include: Full-version software licensed for evaluation purposes including OS, servers and Office system software. Beta software that includes pre-release versions of Microsoft software. Two (2) complimentary technical support incidents per year and a 20% discount on additional phone support incidents purchased. Unlimited Managed Newsgroup support and Online Concierge services. One TechNet Plus subscription download, per enrollment, with unlimited installation on servers within customer s organization, to be accessed only by administrator, employees and contractors. Full version software licensed is for trial use and evaluation purposes only. It is not for use in production environments. Content can be shared with the following exceptions: Full version evaluation software

5 Beta software Technical support incidents and discounts Managed Newsgroup, online concierge and other premium services available through the TechNet Plus Subscriber-Only Website. Extended HotFix Support Benefit for older software versions that have transitioned from Mainstream to Extended Support. Annual fees that are normally charged as part of an Extended Support contract are waived. No additional sign-up within a 90 day period of product s transition to Extended Support required. Customers are still responsible for the fees for individual hot fixes. Premier or Essential Support agreement is a prerequisite for eligibility. Insight and Microsoft A Partnership You Can Count On Our relationship with Microsoft dates back to the beginning of the personal computer age when we helped Microsoft pioneer volume licensing. This resulted in a landslide shift in the way that software is now sold, licensed and deployed. Contact Us Once your SA Benefits are available, please contact us. We will further explain each benefit you ve earned, how it affects your company and how to activate them. If you have any questions, please the Microsoft team at Insight for assistance: ms_sabenefits@insight.com. Learn More About Software Assurance We invite you to further explore how Software Assurance can benefit your organization. Please contact your Insight account manager to review: Features and benefits of Software Assurance offerings Frequently Asked Questions about Software Assurance and its components EA complete Client Guide that covers details of Software Assurance