GXP280/285 MANUAL. Thank you for purchasing GXP280/285.

Transcription

1 GXP280/285 MANUAL Thank you for purchasing GXP280/285. Package Contents: GXP280/285 Body Handset 5V Power Adapter Ethernet Cable Phone Cord Phone Stand Overview The GXP280/285 is a next generation entry-level SIP phone that features an LCD screen and 3 soft-keys. The GXP280/285 delivers superior audio quality, comprehensive telephony features, automated provisioning, security protection for privacy and broad interoperability with most 3rd party SIP devices and leading SIP telephony platforms. It is very costeffective choice for any business needing a feature rich basic IP phone. Precautions Warning: Please DO NOT power cycle the GXP280/285 when the LED lights are flashing during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction. Warning: Use only the power adapter included in the GXP280/285 package. Using an alternative non-qualified power adapter may possibly damage the unit. 1

2 Installation * Please use the equipment included in the packaging. Using any other power source may damage the product. 1. Connect the handset and main phone case with the phone cord. 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable. 3. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. 4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time to show up. 5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using a static IP or DHCP. Connectors on the back of the GXP280 Power Jack Tips for Using the Keypad RJ45 Jack Headset Jack Message Waiting Indicator Soft Keys Navigation Keys Standard Keypad 1. To access the MENU, press the round [Menu] button. 2. Navigate the MENU by using the [Up/Down] and [Left/Right] buttons. 3. Press the round MENU button to confirm a MENU selection. 4. Delete an entry by pressing the [Mute] button. The phone automatically exits MENU mode when there is an incoming call, the phone goes off-hook, or when the MENU mode is left idle for 20 seconds. 2

3 Setting-up GRANDSTREAM GXP280 * Ensure that the phone is powered-up and connected to the Internet. 1. Verify the device s IP address. Press [Menu] à Select [Status] to display the IP address. 2. Open Settings Page on Web Browser. GXP280 and PC s network connection should be the same. Type the IP address on the Web browser field on a local PC. [Format: à Example: Phone IP address ( ) à Type ( 3. Enter password and click [Login]. Default password: [admin]. 4. On the displayed Grandstream Device configuration Page, click [Basic Settings]. Time Zone: Select time zone [GMT+9:00 (Japan, Korea, Yakutsk)]. Date Display Format: Select [Year-Month-Day]. Click [Update] to save changes. 3

4 5. On the displayed Grandstream Device configuration Page, click [Advanced Settings]. The following settings should be left in default: G723 rate: 6.3 kbps encoding rate Data VLAN Tag: 1: 0 2: 0 3: 0 ilbc frame size: 20 ms No Key Entry Timeout: 4 ilbc payload type: 97 Use # as Dial Key: Yes Silence Suppression: No Keep-alive interval: 20 Voice Frames per TX: 2 Layer 3 QoS: 48 Layer 2 QoS: Q/VLAN Tag p priority value 0 4

5 NTP Server: Enter [ntp.jst.mfeed.ad.jp]. Disable Call Waiting: Select [Yes] to enable call waiting. Select [No] to disable call waiting. Headset TX gain (db): Set to [0 db]. Headset RX gain (db): Set to [0 db]. Click [Update] to save changes made. 5

6 6. On the displayed Grandstream Device configuration Page, click [Account]. Account Name: Enter Unique ID. SIP Server: Enter VoIP Server. Outbound Proxy: Enter VoIP Server. SIP User ID: Enter Unique ID. Authenticate ID. Enter Unique ID. Authenticate Password: Enter Password. Name: Enter Unique ID. NAT Traversal (STUN): Select [No, but send keep-alive]. Voic User ID: Enter 999. Send DTMF: Check [in-audio] and [via RTP (RFC 2833)]. Preferred Vocoder: Select from [Choice 1 ~ Choice 8]. Click [Update] to save changes. Then, click [Reboot] to reboot the device and save new configurations. 6

7 Precautions & Safety Instructions The following instructions help use Grandstream GXP280/285 properly and prevent accidents. Failure to follow these instructions would void the product s warranty and accident may happen. Immediately unplug the device from the power supply if there is a strange smell and smoke. Don t use the device and immediately contact the dealer for repair. Do not disassemble or modify. The device may malfunction, cause electric shock and fire. Do not insert metal and keep the device dry. The device may malfunction, cause electric shock and fire. Do not touch the device when lightning occurs. Doing so may cause an electrical shock. Don t place near a flammable material. This may cause fire or explosion. Holding the phone on wet hands may cause electric shock. Don t place the device in an extreme hot or cold place. Sudden temperature change may cause malfunction of the device. Do not place in a damp, dusty or direct sunlight. This may trigger an explosion of the device. Place in an even and stable location. Do not place the phone and earpiece near an absorbent and magnet material. This may cause malfunction. Troubleshooting Please check the troubleshooting procedure before requesting a repair. If the problem doesn t get resolved, please contact us. Agile Shop (sup@agile.ne.jp) Initialization Method Clear all data initialization process. You must set all the required information to start initializing your service again. 1. Note the (000B82000xxxx) MAC address located at the bottom of the unit. 2. Press the [MENU] button and select [Config]. Then, select [Factory Reset] and confirm by selecting [OK]. 7

8 PROBLEM CAUSE SOLUTION General Failure Plug and unplug from the power source. (Do this a few times). Wait at least one minute before you again plug the device to the power source. If the problem is not resolved after doing this, contact us at: sup@agile.ne.jp Please provide your number and broadband products. No ringer sound Ethernet cable is disconnected. Check the connection of the Ethernet cable. AC adapter is disconnected. Check the connection of the AC adapter. Did you change the volume settings? Adjust the volume on the volume button. Did you change the settings on the display? Revert the changed settings. Disconnect the Ethernet cable (Please reboot). Call is interrupted by noise Are there any abnormalities in the network environment? Check your network environment. Please check our website for FAQ. For more information on features and settings, please check / Inquiries by telephone and Send to: sup@agile.ne.jp Telephone number: Weekdays: 10:00-19:00 Reference: 8