Good Beginnings Australia Reconciliation Action Plan

Transcription

1 Good Beginnings Australia Reconciliation Action Plan

2 A good beginning for every child in Australia. Our Mission: Good Beginnings builds better outcomes for children in vulnerable communities through effective early intervention programs. Cover Artwork by Monica Taylor Originally from Geraldton in WA, Monica has lived in the Northern Territory for the past 26 years. Monica has been involved with Gray Primary School in various ways for the past 22 years. She has six children, all of whom attended Gray Primary School from pre-school through to year 7, and she has also had three grand-children attend the school. Monica first commenced working as a tutor at Gray Primary School in 2000 through to 2009 and then started working for Good Beginnings as a Family Support Worker, until Monica then went back working at Gray Primary School as an Aboriginal and Islander Education Worker. Good Beginnings is based on the Gray Primary School grounds in Palmerston and continues to have a close working relationship with Monica. Description of the artwork: The inner circle of the painting represents Good Beginnings, the outer circles being families, and the footprints represent the paths families take to reach Good Beginnings. Good Beginnings Contact Details: Office: Fax: Web: Good Beginnings Australia. This work is copyright. All trademarks enclosed herein are the property of their respective owners. Requests regarding use of information enclosed should be addressed to enquiries@goodbeginnings.org.au

3 Contents Message from the CEO 4 Our Journey 6 About Us 7 Vision for Reconciliation 9 Action Plan 10 Cultural Education 16 RAP Champions 17 Acknowledgments 18 Frequently asked questions 19

4 Message from the CEO Good Beginnings Australia is committed to reconciliation in Australia and I am pleased to be able to share our Reconciliation Action Plan (RAP) 2013/2015 with you. It is through extensive consultations and planning that our Reconciliation Action Plan has been developed. During 2013 over 140 Aboriginal and Torres Strait Islanders were consulted and it was through the commitment of Good Beginnings staff that we were able to bridge the relationships in order to undertake these significant consultations. We are proud of their contribution to the Reconciliation Action Plan and proud of their contribution to the work we do in the communities in which we work. They are the key to the relationships that Good Beginnings builds in their communities. Good Beginnings Australia is a national children s charity offering unique community-developed early intervention programs for children and families in Australia. We work in partnership with many Aboriginal and Torres Strait Islander communities and appreciate the cultural diversity of Aboriginal and Torres Strait Islander Australians. A Reconciliation Action Plan is a commitment to advocate for equality. It is through the understanding and respect of Aboriginal and Torres Strait Islander culture and history that we can take steps to unite and bring about equality. Good Beginnings is committed to building respectful and collaborative relationships with Aboriginal and Torres Strait Islander people. This Reconciliation Action Plan will help Good Beginnings build better outcomes and relationships in the communities in which we work and enable us to work towards a good beginning for all Australian children. I would like to thank all of our RAP Champions for their efforts to bringing this plan to life. This is a commitment we make with full belief that this will assist in Closing the Gap for Aboriginal and Torres Strait Islanders across all States and Territories in Australia. I look forward to sharing our results over the next 24 months whilst building on our public commitment especially to learn from the Reconciliation Action Plan outcomes and enhance the relationships that create equality for all Australian children. Jayne Meyer Tucker Chief Executive Officer 4

5 If you develop respect and relationships, opportunity will come (West Ryde, NSW) 5

6 Our Journey Reconciliation Action Plan for the Years At its foundation, Good Beginnings Australia is committed to fostering respectful relationships with children, families, and communities throughout Australia, including Aboriginal and Torres Strait Islander peoples and communities. As Good Beginnings embarks upon its reconciliation journey, Good Beginnings is dedicated to creating strong, respectful and collaborative relationships with Aboriginal and Torres Strait Islander peoples. The relationships Good Beginnings seeks are characterized by open dialogue, mutual respect and ongoing partnerships. Whilst approximately 20% of programs supported by Good Beginnings are specific to the need of Aboriginal and Torres Strait Islanders, and over 13% of Good Beginnings staff are Aboriginal and Torres Strait Islander - Good Beginnings still has work to do. Through improved engagement, Aboriginal and Torres Strait Islander peoples will increasingly be made central to the design and delivery of Good Beginnings services and programs. The Good Beginnings Reconciliation Action Plan (RAP) works to support this process by incorporating strategies to build the organisation s capacity to engage more effectively with Aboriginal and Torres Strait Islander children, families and communities. The RAP seeks to build the capacity of Aboriginal and Torres Strait Islander leaders at both the personal and community level. Aboriginal and Torres Strait Islander leadership and ownership will provide strong foundations for lasting change and will ultimately produce better outcomes for Aboriginal and Torres Strait Islander children and families. Good Beginnings recognises the strong historical influences that have shaped current generations of Aboriginal and Torres Strait Islander peoples. Good Beginnings also understands the critical role that a personal connection to culture, as well as cultural pride, plays in shaping individual and community aspirations, choices and self-esteem. To this aim Good Beginnings is working to fortify the cultural awareness and competence of all staff. Through Good Beginnings Australia s work with families and communities, the organisation believes it holds its own place in Closing the Gap by supporting positive social, educational and health outcomes for Aboriginal and Torres Strait Islander children and their families. RAP initiatives to strengthen relationships and build respect for culture will ultimately increase family and community capacity to nurture young children. These initiatives are key to achieving better outcomes for Aboriginal and Torres Strait Islander children and achieving reconciliation between Aboriginal and Torres Strait Islander peoples and the broader population. The Good Beginnings RAP will continue to navigate the reconciliation journey for the organisation. The document is strengthened by the support of key stakeholders, including Good Beginnings Aboriginal and Torres Strait Islander staff and leaders, Aboriginal and Torres Strait Islander community members, and the Good Beginnings Board, management and staff. Good Beginnings is committed to long-term reconciliation and we pledge to review our progress with the RAP annually. 6

7 About Us Good Beginnings Australia is a national children s charity building better outcomes for children and their families in vulnerable communities through effective early intervention and practical parenting programs, so that every Australian child has the opportunity for a good beginning in life. Good Beginnings programs are free to children and families, with support ranging from supported playgroups and literacy programs to fathering initiatives, at-home volunteer visiting for new parents, and intensive family support. Good Beginnings now have over 160 programs across every state and territory in Australia, based at Good Beginnings Child & Family Centres or at partner primary school sites. The total number of employees is currently 135, 17 of those are Aboriginal and/or Torres Strait Islanders. Connect Connect is the core and foundation of the work of Good Beginnings. Connect underpins all Good Beginnings programs. It aligns the principles of three models: Community Development, Collective Impact and Outcomes. Its intent is to genuinely engage and partner with the community. Connect is a commitment to building the capacity of the communities in which Good Beginnings works through developing leaders, services and the capacity of community members. Our Values Child-focused We work to achieve what is in the best interest of the child. We believe that a well supported family is best placed to respond appropriately to a child s needs. Strengths-based We respect the unique capacities, individuality and diversity of all those with whom we interact. We value and build on each person s strengths and encourage their independence. Local ownership We acknowledge that every community benefits from identifying its own needs and creating its own solutions. We therefore encourage decision making by communities in the shaping of their local Good Beginnings programs. Inclusiveness and collaboration We work in partnership with each other, with families and with other agencies. We are committed to sharing knowledge, expertise and resources to build trust and respect. Evidence-based practice We focus on prevention and early intervention activities as the most effective way of supporting children and families. We continuously draw on evaluations, practice wisdom and new evidence to improve our practice. Learning through innovation We provide opportunities for reflection, learning and development in a safe and inspiring work environment. We nurture innovation, creativity and flexibility. 7

8 Our culture will live on through our children (Katherine, NT) 8

9 Vision for Reconciliation By recognising the diversity, strengths and journey of all Australians, Good Beginnings will establish and maintain ongoing and respectful relationships with Aboriginal and Torres Strait Islander peoples to be able to come together and ensure a good beginning for Australia s children Development of the Good Beginnings RAP In early 2012 Good Beginnings convened with Reconciliation Australia to assist the organisation in the development of a Reconciliation Action Plan. In June 2012, a Statement of Commitment, a key factor in the development process, was endorsed by the Good Beginnings Board. Reconciliation Action Plan champions were identified in every state and territory to lead the process in local communities. Good Beginnings enlisted 19 champions, including 4 Aboriginal and Torres Strait Islanders. In February 2013, the champions collaborated in a workshop to design and prepare for the consultation process that would accompany the Reconciliation Action Plan. Champions were supported by a Reconciliation Action Plan project team including 3 managers and 3 skilled volunteers sourced from the Sydney office. The Good Beginnings Connect approach was used by all Reconciliation Action Plan champions when facilitating local consultations in communities. Over 140 Aboriginal and Torres Strait Islanders were consulted across the country. Feedback was collected in a standardised manner and collated under 3 key areas; Respect, Relationships and Opportunities (reflecting the Reconciliation Australia template). The format of the Reconciliation Action Plan was endorsed by the Good Beginnings Board. Long Term Outcomes All Good Beginnings programs are accessible to Aboriginal and Torres Strait Islander families. All Aboriginal and Torres Strait Islander children grow up socially, emotionally and cognitively well. 2013/15 Objectives Good Beginnings will build strong working relationships with Aboriginal and Torres Strait Islander peoples and communities. Good Beginnings will show respect for Aboriginal and Torres Strait Islanders and their traditions and cultures. Good Beginnings will increase the participation of Aboriginal and Torres Strait Islander employees within the organisation. 2013/15 Impact Indicators Increase the proportion of Aboriginal and Torres Strait Islander families accessing Good Beginnings services from 25% to 28% of all families 20% increase in the number of Aboriginal and Torres Strait Islander staff and volunteers 80% of program staff report increased knowledge and skills in engaging with Aboriginal and Torres Strait Islander families 50% increase in number of partnerships with Aboriginal and Torres Strait Islander organisations 9

10 Action Plan Objectives Strategies activities/targets Responsibility Time frames Relationships 1. Good Beginnings will build strong working relationships with Aboriginal and Torres Strait Islander peoples and organisations. A partnerships approach is fundamental to the way Good Beginnings Australia work with all families. Good Beginnings acknowledge that strong, respectful relationships are at the heart of positive and sustainable change. Good Beginnings understand the value of these relationships to Aboriginal and Torres Strait Islander peoples and will work together with Aboriginal peoples to build strong relationships characterised by mutual trust and respect. 1.1 Develop a National Reconciliation Action Plan project team with representatives from various Good Beginnings sites and Aboriginal and Torres Strait Islander staff to continually liaise with Reconciliation Australia and support and monitor the implementation of the Reconciliation Action Plan. 1.2 Get to know the Traditional Owners and Elders living in the communities in which Good Beginnings works to earn approval and respect. 1.3 Celebrate National Reconciliation Week to build relationships between Aboriginal and Torres Strait Islander Staff and all other staff. Formation of a Reconciliation Action Plan project team that meets 4 times per year This team will provide progress reports against indicators in August each year. Good Beginnings sites will develop plans to build and maintain engagement with the local Traditional Owners and Elders and reviewed annually. Sites will provide Indicators in plans to assist in monitoring engagement processes. Good Beginnings to organise at least one meeting with Traditional Owners and Elders where Good Beginnings operates. Organise one internal event each year. Chief Operating Officer January 2014 August 2014, 2015 Site Coordinators August 2014 August 2015 Chief Operating Officer 27 May 3 June 2014,

11 Action Plan Objectives Strategies activities/targets Responsibility Time frames Respect 2. Good Beginnings will show respect for Aboriginal and Torres Strait Islander peoples, their traditions and cultures. Good Beginnings respects the individuality, diversity and cultures of all those with whom we interact and acknowledge the deep significance of respect in Aboriginal and Torres Strait Islander cultures. Strong relationships and genuine respect lie at the heart of all Good Beginnings work with families and are key to achieving positive outcomes for Aboriginal and Torres Strait Islander children. Respect will be shown and strengthened through listening, sharing, working with and walking beside Aboriginal and Torres Strait Islander peoples in a culturally affirming way. We acknowledge the impact of the stolen generation on families we work with and strive to work with care and sensitivity to this history. 2.1 Show respect for Aboriginal and Torres Islander peoples, their traditions and cultures by engaging in a range of celebrations that are culturally significant to Aboriginal and Torres Strait Islander peoples. Good Beginnings staff will attend, celebrate and promote days of cultural significance for Aboriginal and Torres Strait Islander peoples including NAIDOC and report annually. Every Good Beginnings site will promote days of significance within their site through displaying posters and culturally appropriate resources and report annually. A minimum of one celebration to be attended by each staff member per year. Significant Aboriginal and Torres Strait Islander celebrations will be promoted and acknowledged by Good Beginnings through the Good Beginnings website, social media and intranet (GURU). Chief Operating Officer 1st 2nd Sunday July 2014, 2015 August 2014, 2015 August 2014, 2015 Chief Operating Officer January Engage employees in cultural learning to increase understanding and appreciation of Aboriginal and Torres Strait Islander cultures in order to lay the foundations for Good Beginnings. Good Beginnings will use Aboriginal and Torres Strait Islander terminology rather than Indigenous (where appropriate). Develop, implement and communicate a cultural awareness training strategy for Good Beginnings to reflect local knowledge that will come from reputable sources and will include all staff and senior leadership. Chief Operating Officer January 2014 Chief Operating Officer August

12 Action Plan Objectives Strategies activities/targets Responsibility Time frames Respect 2. Good Beginnings will show respect for Aboriginal and Torres Strait Islander peoples, their traditions and cultures. Good Beginnings respects the individuality, diversity and cultures of all those with whom we interact and acknowledge the deep significance of respect in Aboriginal and Torres Strait Islander cultures. Strong relationships and genuine respect lie at the heart of all Good Beginnings work with families and are key to achieving positive outcomes for Aboriginal and Torres Strait Islander children. Respect will be shown and strengthened through listening, sharing, working with and walking beside Aboriginal and Torres Strait Islander peoples in a culturally affirming way. We acknowledge the impact of the stolen generation on families we work with and strive to work with care and sensitivity to this history. 2.3 Good Beginnings will ensure the tradition of Welcome to Country and Acknowledgement of Country protocols are developed to be delivered as routine practice and ensure there is a shared meaning behind the ceremonies for all employees to understand. 2.4 Engage Aboriginal and Torres Strait Islander peoples when planning and developing services so that they are culturally appropriate and suits the needs of local communities. 2.5 Embrace and respect Aboriginal and Torres Strait Islander cultures to create a culturally safe and friendly environment in all Good Beginnings sites. Develop and implement a protocol document for Welcome to Country and Acknowledgement of Country ceremonies for Good Beginnings. Train relevant staff on Acknowledgement of Country processes after consultation with Aboriginal Land Councils. Develop a network of local Aboriginal and Torres Strait Islander individuals who are able to conduct Welcome to Country at Good Beginnings events for each Site/State Office. Provide opportunities, time and resources for Aboriginal and Torres Strait Islander peoples to be involved at different stages of program development; i.e. when designing, delivering and evaluating Good Beginnings programs and services. Review annually. Ensure Good Beginnings staff members are familiar with relevant federal and state legislation and policy documents through links on Good Beginnings Intranet (GURU). Display the Good Beginnings Reconciliation Vision Statement at all office locations. Good Beginnings will use its authorised space to promote Aboriginal and Torres Strait Islander cultures and related materials; e.g. cultural posters, regional specific artwork, Aboriginal and Torres Strait Islander Australia maps, flags, paintings, displays and report annually. Chief operating Officer and Site Coordinators January 2014 August 2014 August 2014 Chief Operating Officer August 2014 August 2014 Chief Operating Officer August 2014 August

13 Action Plan Objectives Strategies activities/targets Responsibility Time frames Opportunities 3. Good Beginnings will increase the inclusion of Aboriginal and Torres Strait Islander peoples working within and engaging with the organisation. Through the work of Connect and associated initiatives, Good Beginnings aims to build sustainable and long term community capacity to support families and young children. Increasing opportunities for Aboriginal and Torres Strait Islander peoples, in terms of employment, education, leadership and access to culturally appropriate support is key to enabling this process. A number of Good Beginnings programs collaborate effectively with Aboriginal and Torres Strait Islander peoples though community led program planning and development, mentoring and employment of Aboriginal and Torres Strait Islander staff. Good Beginning is committed to building on this foundation and embedding actions more broadly to promote increased opportunities for Aboriginal and Torres Strait Islander peoples across Good Beginnings programs nationally. 3.1 Review design of recruitment and employment strategies to better attract and retain Aboriginal and Torres Strait Islander staff. This includes building strong relationships with Aboriginal and Torres Strait Islander organisations to increase employment opportunities. 3.2 Recruit an Aboriginal and Torres Strait Islander person within an identified position at Board level. 3.3 Expand the range of support and referral services Good Beginnings offers to Aboriginal and Torres Strait Islander clients. 3.4 Investigate opportunities to increase the use of Aboriginal and Torres Strait Islander businesses and services at Good Beginnings. Redesign job descriptions and interview process to be more inviting to potential Aboriginal and Torres Strait Islander staff. Advertise all relevant job advertisements in Aboriginal and Torres Strait Islander media, e.g. Koori Mail, National Indigenous Times and report annually. Create positions that will ensure an Aboriginal or Torres Strait Islander client has initial contact with Aboriginal and/or Torres Strait Islander staff. Develop and implement an Aboriginal and Torres Strait Islander employment strategy to promote long-term. employment and promotional opportunities for Aboriginal and Torres Strait Islander individuals in workforce planning. An appropriately qualified Aboriginal or Torres Strait Islander person to be identified and recruited to the Board. Develop partnerships with local organisations to maximize access to culturally appropriate and relevant information and resources. Document the number of new partnerships. Good Beginnings will engage with at least 2 Aboriginal or Torres Strait Islander organisations. Human Resources Officer Human Resources Officer Human Resources Officer Human Resources Officer August 2014 August 2014 August 2014 August 2015 Chief Operating Officer August 2014 Site Coordinators August 2015 Chief Operating Officer August

14 Action Plan Objectives Strategies activities/targets Responsibility Time frames Tracking Progress and Reporting 4.1 Report achievements and learnings to Reconciliation Australia for inclusion in the RAP Impact Measurement Report. Complete the RAP Impact Measurement Questionnaire annually and submit to Reconciliation Australia. Chief Operating Officer August 2014, Refresh Good Beginnings RAP. Refresh and launch a new RAP strategy. Chief Operating Officer December 2015 We are two groups who are working side by side in a strong partnership to progress the process of reconciliation Aunty Jenny Wyles Recognised Elder Townsville area and a member of the Midtha Goothalins Women s Network 14

15 Reconciliation is working hand-in-hand, working as one, and living in harmony (Katherine, NT) 15

16 Cultural Education As part of our RAP, Good Beginnings plan to engage employees in cultural learning to increase understanding and appreciation of Aboriginal and Torres Strait Islander cultures and to develop, implement and communicate a cultural awareness training strategy for the organisation. Many of our staff have completed cultural awareness training in various forms in their local area. One such training was a two day Aboriginal cultural awareness training program through Eora College (TAFE NSW). Eora College provides some of the best Aboriginal and Torres Strait Islander cultural training in Australia. They specialise in training staff and management how to negotiate cross-cultural environments, offering field trips and classroom formats. Their staff have vast experience in developing and delivering Aboriginal cultural education programs and consulting services for all businesses, from sole traders to large corporations. The course was competency based and staff were assessed on their ability to show a general understanding and acquired knowledge of Aboriginal and Torres Strait Islander culture, along with an understanding of language and dance. The course was diverse and the topics covered included Aboriginal history, the traditional and contemporary aspects of identifying as an Aboriginal, how to speak Dhangatti language, bush tucker and dance. Staff who attended the training reported development in awareness of cultural identity and found the training served as a starting point for reflection and discussion on Aboriginal and Torres Strait Islander culture, history and protocols. The training also reinforced attitudes of tolerance and understanding towards differences. Participants left the training feeling better informed about issues in relation to Aboriginal and Torres Strait Islander culture and were able to use the information learned to benefit relationships in their day to day lives. (Taree, NSW) This should NOT be a token policy, but a working, living and evolving document 16

17 RAP Champions Bairnsdale (VIC) Jenny Ferraro (Family Support Worker) Brighton (TAS) Simone Johns (Site Coordinator) Doveton (VIC) Daniel Leach-McGill (Manager, Policy and Practice Integration) Doveton (VIC) Mitra Mottahedin (Early Childhood Worker) Elizabeth (SA) Melissa Sayer (Children s Centre Coordinator) Hakea (WA) Heidi Holmen (Site Coordinator) Hobart (TAS) Donna Evans (State Manager, Tasmania) Inner West Sydney (NSW) Natalie Anson (Family Support Worker) Katherine (NT) Geraldine Toby (Family Support Worker) ** Latrobe (VIC) Michelle Stewart (Site Coordinator) Macarthur (NSW) Jesse Garcia (Site Coordinator) National Office Laura Bachman (State Manager, NT Palmerston/SA)* National Office Monique Perusco (State Manager, NSW/ACT/QLD)* National Office Marguerite Schwager (Manager, Policy and Practice Integration* National Office Heather Smith (Chief Operating Officer) Northern Sydney (NSW) Anne-Marie Maxwell (Site Coordinator) Palmerston (NT) Joanne Forrest (Site Coordinator) ** Taree (NSW) Graeme Bales (Site Coordinator) ** Townsville (QLD) Jackie Bennett (Site Coordinator) ** * Reconciliation Action Plan project team ** Advisors on culture and protocol 17

18 Acknowledgements We would like to acknowledge and thank everyone who participated in the consultations locally, your contributions have been so important in leading us to a meaningful and purposeful plan. Thank you to all of the families who participated in the photo shoots and for sharing the photos that appear in our RAP. A special thank you also to our RAP Champions, who have been instrumental in leading their local teams and engaging in this process. We look forward to your continued energy as we undertake our commitments. We are grateful also to our three amazing volunteers, Liza Schaeper, Amy Reggers and Kellie Jones, who were there from the beginnings of our RAP journey and we thank them for their time and effort. We would like to also acknowledge the following organisations and people for their contribution to our RAP: Cancer Council NSW Monica Taylor Artist Reconciliation Australia Rick Benson Photography University of Technology, Sydney Jodie Martin Savage Photographer Townsville Gary and Carol Crees 18

19 Frequently Asked Questions What is Reconciliation? Reconciliation Australia describes reconciliation as being about building better relationships between Aboriginal and Torres Strait Islander peoples and the wider Australian community for the benefit of all Australians. In order to improve relationships between Aboriginal and Torres Strait Islander and other Australians we need more people talking about the issues and coming up with innovative ways to create positive change. Good Beginnings Australia is committed to reconciliation and dedicated to fostering strong, respectful and collaborative relationships with Aboriginal and Torres Strait Islander peoples. What is a RAP? Through the Reconciliation Action Plan (RAP) program, organisations develop business plans that document what they will do within their sphere of influence to contribute to reconciliation in Australia. These RAPs outlines practical actions the organisation will take to build strong relationships and enhanced respect between Aboriginal and Torres Strait Islander peoples and other Australians. A RAP also sets out the organisation s aspirational plans to drive greater equality by pursuing sustainable opportunities. Put simply, the RAP Program is about working with organisations across Australia to turn their good intentions into real actions. The Good Beginnings Australia RAP was developed following extensive consultations with over 140 Aboriginal and Torres Strait Islander peoples and covers activities that we know can enhance relationships and make a respectful contribution to Aboriginal and Torres Strait Islander peoples in Australia. What are the benefits of a RAP? There are many benefits that Good Beginnings Australia gains by developing a RAP: It s a plan that will continue to help Good Beginnings Australia build positive relationships between Aboriginal and Torres Strait Islander peoples and other Australians. It will help strengthen Good Beginnings Australia s commitment to Australia and Aboriginal and Torres Strait Islander peoples. It will encourage our employees to learn more about Aboriginal and Torres Strait Islander culture and history. Being a RAP organisation creates opportunities. RAP organisations make a difference and are changing Australia for the better. What is a RAP Champion? A RAP champion guides and promotes the RAP process locally and drives action and support for the RAP at their local site. Their key role is to promote and encourage participation in our RAP. Good Beginnings have a RAP champion at our sites across each State and Territory in Australia. Where do I go for more information? Visit Good Beginnings Australia s website for further information or contact Monique Perusco (State Manager NSW/ACT/QLD). E. enquiries@goodbeginnings.org.au P. (02) W. Who is Reconciliation Australia? Reconciliation Australia is the national organisation promoting reconciliation between Aboriginal and Torres Strait Islander peoples and the broader Australian community. Their vision is for an Australia that recognises and respects the special place, culture, rights and contribution of Aboriginal and Torres Strait Islander peoples; and where good relationships between First Australians and other Australians become the foundation for local strength and success; and the enhancement of our national wellbeing. Their programs are about building sustainable frameworks for lasting change in Australia. 19

20 20 Office: Fax: ABN: Mailing: PO Box K969 Haymarket NSW 1240 Street: Suite 3.02, Level 3, Building B, Saunders Street Pyrmont NSW 2009