Future IT Capacity Planning Depends On Flexibility

Size: px
Start display at page:

Download "Future IT Capacity Planning Depends On Flexibility"

Transcription

1 A Custom Technology Adoption Profile Commissioned By HP July 2014 Future IT Capacity Planning Depends On Flexibility Introduction Businesses today depend more than ever on technology systems for both internal and external operations, relying on these resources to optimize business processes, enrich customer experiences, and grow revenue. While new digital services will bolster competitive differentiation, they will also accelerate demand for data center resources to host and deliver these services. Over the past decade, the proliferation of data center solutions from fully on-premises to colocation, hosting, and cloud has introduced more options for capacity expansion but has also directly increased the complexity of the decisions around these solutions. Coupled with uncertainty in future growth and demand, businesses struggle to set IT sourcing strategies, balancing the risk of inaccurate capacity planning against budget limitations and availability requirements. Embedding flexibility into data center investments will help to minimize that risk, while increasing operational and cost efficiency by allowing customers to customize and scale capacity as needed. This HP-commissioned profile of US and UK enterprise IT decision-makers responsible for data center strategy evaluates adoption trends and challenges associated with HP s facility-as-a-service solution (i.e., data centers), based on Forrester s own market data and a custom study of the same audience.

2 1 Enterprises Still Rely On And Invest In Owned Data Center Facilities As enterprise technology footprints continue to expand, increasing demand for compute, storage, and networking resources directly inflates data center capacity requirements and budgets. While enterprises plan to increase investments in hosted and outsourced solutions, the majority of infrastructure will remain in owned facilities. Looking at the future of data center capacity planning, our data shows that: The majority of enterprises plan to maintain or increase spend on data center facilities. According to Forrester s Forrsights Hardware Survey, Q3 2013, 36% of US and UK hardware decision-makers in IT management roles or higher plan to increase their spending on data center facilities in the next 12 months, and 49% think the budget will stay about the same (see Figure 1). Only 10% plan to decrease their spending. It follows that as enterprises invest more heavily in technology, the budgets corresponding to hosting that technology will need to increase to keep pace. Even in the future, the bulk of infrastructure will remain in owned facilities. According to Forrester s Forrsights Hardware Survey, Q3 2013, US and UK hardware decision-makers in IT management roles or higher indicated that they host an average of 64% of infrastructure in owned facilities today (see Figure 2). In four years, that average will decrease to 49% but will remain the most utilized option. Simultaneously, the average percentage of infrastructure in hosted/outsourced facilities will rise from 13% to 20%, and the average percentage in public cloud will double from 7% to 14%. As the performance, security, and cost of cloud and outsourcing providers continue to improve and alleviate customer concerns, enterprises will continue to move more applications and workloads into third-party environments. However, while these solutions may present favorable use cases for new applications and services, many enterprises will continue to manage core infrastructure in owned facilities in order to maintain visibility and control over proprietary, partner, and customer information. FIGURE 1 Enterprises Plan To Increase Or Maintain Spending On IT Infrastructure How do you expect your firm s spending on the following IT infrastructure expenses to change over the next 12 months? Base: 606 US and UK hardware decision-makers in IT management or higher (1,000+ employees) (Percentages may not total 100 due to rounding) Source: Forrsights Hardware Survey, Q3 2013, Forrester Research, Inc. FIGURE 2 Increase more than 10% Increase 5% to 10% Stay about the same Decrease 5% to 10% Decrease more than 10% Don t know 2% 6% 4% 8% 30% Enterprises Plan To Increase Or Maintain Spending On IT Infrastructure 49% What percentage of your infrastructure is/ will be in the following categories? (Average) Owned facility Colocation facility Hosted or outsourced (includes hosted private cloud) Public cloud 15% 17% 13% 20% 7% 14% 49% 64% Today In four years* Base: 331 US and UK hardware decision-makers in IT management or higher (1,000+ employees, Don t know responses omitted) *Base: 324 US and UK hardware decision-makers in IT management or higher (1,000+ employees, Don t know responses omitted) Source: Forrsights Hardware Survey, Q3 2013, Forrester Research, Inc. To further explore the future of IT capacity planning, we conducted a survey of 109 US and UK enterprise IT decision-makers in IT management or higher responsible for IT sourcing and data center planning and purchasing

3 2 decisions. Sixty-seven percent of our respondents describe themselves as a decision-maker in IT sourcing, and 51% describe themselves as a decision-maker in planning and purchasing data center facilities, indicating a convergence of these responsibilities and objectives. With regards to sourcing future data center capacity, our survey found: Most enterprises will require multiple environments to support their entire application portfolio. While the majority of US and UK enterprise IT decision-makers (58%) plan to source future data center capacity by owning it themselves, 43% plan to leverage cloud computing platforms and 40% plan to use managed services (see Figure 3). This indicates the beginning of a shift to a multisourcing model, where individual applications will be hosted in the best-suited environment. While dynamic applications that are built to scale up and down can take advantage of the pay-per-use model in the cloud, static workloads and legacy systems will most likely achieve the highest cost efficiency in owned or dedicated facilities. FIGURE 3 Enterprises Plan To Source Future Data Center Capacity From Multiple Environments What are your organization s plans for sourcing future data center capacity? (Select all that apply) Own them ourselves Infrastructure-as-a-service or cloud computing platforms Managed services or hosting of infrastructure and/or applications Colocation or other data center facility lease 36% 43% 40% 58% Enterprises Prefer To Spread Out Data Center Investments Across Capital And Operational Expenses With data center costs ranging from tens to hundreds of millions, any investment decision for new capacity will be heavily influenced by financial teams and budget holders. IT decision-makers are then challenged to deliver high-quality resources within relatively inflexible budgets, while balancing the risk of variable and unforeseen costs. Since the majority of infrastructure will remain in owned facilities, many enterprises expect to invest large amounts of capital to maintain control and visibility over their facilities. Investigating how enterprises would like to manage these costs, our results showed that: The preferred distribution between capital and operational expenses reflects how enterprises are used to paying for data center capacity. Our survey shows that enterprises prefer to pay for future data center facilities with a close to even split between capital and operational expenses (see Figure 4). Respondents slightly preferred initial upfront investment (53% average) versus operational expenses (47% average). This ratio aligns to the expected distribution of capital and operational expenditures for owned facilities, suggesting an underlying inertia to maintain traditional budget allocations as IT decision-makers expect to continue paying for owned capacity within the same financial constraints. However, organizations choosing to finance and build their own facilities will assume all risk, and while the risk is anticipated, this decision may not be the best financial fit for every organization. In the wake of alternative solutions, IT decision-makers have the opportunity to rethink this ratio and investigate and propose alternative solutions to budget holders. Fully outsourced services 28% Other 1% Base: 109 US and UK enterprise IT decision-makers responsible for IT sourcing and data center planning/purchasing Source: A commissioned study conducted by Forrester Consulting on behalf of HP, June 2014

4 3 FIGURE 4 The Ideal Mix Of Capital Investment Versus Operational Expenditures Is Close To Even How would you ideally pay for your next data center facility? Capital investment Operational expenses 16% 33% 28% 28% 27% 32% 20% Averages: Capital investment: 53% 9% 4% 5% Operational expenses: 47% 0-20% 21-40% 41-60% 61-80% % Percentage of total investment budget Base: 109 US and UK enterprise IT decision-makers (manager+) responsible for IT sourcing and data center planning/purchasing (Percentages may not total 100 due to rounding) Source: A commissioned study conducted by Forrester Consulting on behalf of HP, June 2014 Data Center Planning Highlights Importance Of Uptime And Cost Management With businesses demanding uptime and cost reduction, data center decision-makers will continue to seek out solutions that both minimize the risk of downtime and total costs. With more internal and external processes becoming digital, it s no surprise that security is also top of mind as IT is now responsible for securing both proprietary and customer information. Our survey shows that: Security and total cost of ownership are the top two most important factors in data center capacity planning and facility investment decisions. Ninety-two percent of respondents listed security and risk/exposure as important or very important, with 73% listing it as very important. Ninety-two percent of respondents also listed cost as important or very important (see Figure 5). The resiliency of the facility was also highly ranked, with 84% of respondents listing it as important or very important. These findings highlight the ongoing need for data centers to be always on and always available at the lowest possible cost. Enterprises value flexibility when planning future capacity. Eighty-six percent of survey respondents indicated that flexible capacity allocation, the ability to scale their operation up or down as needed, was important to making decisions about data center capacity planning and facility investments. This demonstrates the need and desire to be able to seamlessly increase or reduce capacity as business demands evolve. Top concerns about building or owning data centers focus around time-to-market and changing business requirements. We asked respondents to select their top three concerns when choosing to build and/or own a data center. Along with the aforementioned importance of costs and security, enterprises are concerned with timeto-market (35%) and changing business requirements (29%) (see Figure 6). These concerns reflect the businesses rising expectations around speed and agility: IT needs to be able to react quickly and rapidly deliver new services and updates. This demand for marketresponsive solutions has driven many organizations to adopt cloud and on-demand resources, as current environments cannot react quickly enough to outpace competitors. However, the preference to keep the majority of infrastructure in-house suggests that this shift is driven more by necessity and not necessarily preference.

5 4 FIGURE 5 Top Factors In Data Center Capacity Planning And Facility Investments Total cost of ownership (i.e., total investment and operational expense over the lifetime of the facility) How would you ideally pay for your next data center facility? 54% 38% 6% 3% Security and risk/exposure 73% 19% 5%3% Flexible capacity allocation (i.e., ability to scale up or down) Very important Not at all important 1 Don t know/na 39% 47% 11% 3% Resiliency level and availability of the data center facility 54% 30% 6% 5% 5% Network connectivity options/carrier availability/ 45% 38% 17% 1% carrier density 1% Vendor support and services 32% 48% 16% 3% 1% Level of control over data center facility 30% 50% 23% 3% 1% Flexible contract terms (e.g., lease terms, SLAs, 29% 42% 26% 3% pricing structure, etc.) 2% Access to cloud, managed service 32% 38% 21% 6% 1% providers, or other partners 1% Industry regulators and compliance 37% 32% 23% 6% 1% Investment and expense structure 28% 41% 26% 5% 1% (i.e., capital versus operational expenditure) Energy efficiency of the data center facility 18% 42% 28% 8% 4% (i.e., low PUE, outside air economizers, etc.) 2% Company culture 15% 32% 37% 14% 1% Proximity of location to corporate offices 12% 28% 35% 17% 7% Base: 109 US and UK enterprise IT decision-makers (manager+) responsible for IT sourcing and data center planning/purchasing (Percentages may not total 100 due to rounding) Source: A commissioned study conducted by Forrester Consulting on behalf of HP, June 2014 FIGURE 6 Top Concerns In Owning/Building Data Centers What are your top barriers/concerns when choosing to own and/or build a data center? (Select up to three) Cost, rising expenses 59% Security risk/exposure 49% Deployment time 35% Unforeseen change in business requirements (e.g., new services, mergers, acquisitions, etc.) Maintaining internal skill set 26% 29% Unforeseen maintenance costs Inaccurate capacity planning Finite capacity potential (i.e., fixed maximum space and/ or power available at the site) 17% 17% 21% Uniform availability/redundancy specifications Limited network carrier availability 9% 11% Base: 109 US and UK enterprise IT decision-makers (manager+) responsible for IT sourcing and data center planning/purchasing Source: A commissioned study conducted by Forrester Consulting on behalf of HP, June 2014

6 5 Final Sourcing Strategy Should Balance Cost With Agility And Flexibility With technology services directly affecting customer satisfaction and revenue streams, businesses expect IT to provide agile and flexible resources that can respond quickly to market dynamics. With persistent demands for uptime and cost reduction, combined with heightened concerns over data security, those in charge of sourcing new capacity are challenged to deliver highly resilient and secure environments that are both agile and cost-efficient. However, with more variety in sourcing options and growing interest in managed, hosted, and cloud solutions, businesses will need to rethink traditional budget allocations. While modular data center solutions break up and spread out upfront investments, outsourced solutions will shift spending from capital to operational. More elasticity in expense structures will allow IT decision-makers to consider a larger variety of solutions and convert sourcing conversations from cost-directed tactical decisions into holistic strategic initiatives that prioritize flexibility, minimize financial risk, and will meet the rising expectations of end users.

7 6 Methodology This Technology Adoption Profile was commissioned by HP. To create this profile, Forrester leveraged its Forrsights Hardware Survey, Q Forrester Consulting supplemented this data with custom survey questions asked of 109 US and UK enterprise IT decision-makers in IT management or higher responsible for IT sourcing and data center planning and purchasing decisions. The auxiliary custom survey was conducted in June For more information on Forrester s data panel and Tech Industry Consulting services, visit ABOUT FORRESTER CONSULTING Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester s Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit forrester.com/consulting. 2014, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester, Technographics, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. For additional information, go to 1-QE9ASI

Capacity Management Benefits For The Cloud

Capacity Management Benefits For The Cloud A Custom Technology Adoption Profile Commissioned By BMC Software November 2014 Capacity Management Benefits For The Cloud Introduction There are many benefits that enterprises can realize by moving workloads

More information

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice A Custom Technology Adoption Profile Commissioned By Dell November 2014 Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice Introduction With more and more business applications

More information

The Risks Of Do It Yourself Disaster Recovery

The Risks Of Do It Yourself Disaster Recovery A Custom Technology Adoption Profile Commissioned by IBM The Risks Of Do It Yourself Disaster Recovery Firms Bringing Disaster Recovery Back In-House Face Significant Challenges In Resources, Funding,

More information

Managed Mobility Cloud Services Gain Momentum With European Midmarket Organizations

Managed Mobility Cloud Services Gain Momentum With European Midmarket Organizations A Custom Technology Adoption Profile Commissioned By VeliQ & SAP January 2014 Managed Mobility Cloud Services Gain Momentum With European Midmarket Organizations 1 Introduction The mobile mind shift resulted

More information

Leverage A Third-Party Data Center To Deliver Increased Business Value

Leverage A Third-Party Data Center To Deliver Increased Business Value A Custom Technology Adoption Profile Commissioned By NTT Communications March 2014 Leverage A Third-Party Data Center To Deliver Increased Business Value 1 Introduction Companies are under increasing pressure

More information

A Custom Technology Adoption Profile Commissioned By Aerohive Networks. January 2014. Cloud Networking

A Custom Technology Adoption Profile Commissioned By Aerohive Networks. January 2014. Cloud Networking A Custom Technology Adoption Profile Commissioned By Aerohive Networks January 2014 Cloud Networking 1 Introduction Business decision-makers are increasingly prioritizing company growth and new customer

More information

Cloud-Based Disaster Recovery Barriers And Drivers In The Enterprise

Cloud-Based Disaster Recovery Barriers And Drivers In The Enterprise A Custom Technology Adoption Profile Commissioned By IBM Cloud-Based Disaster Recovery Barriers And Drivers In The Enterprise March 2012 Introduction Enterprise IT professionals today face a serious challenge:

More information

Are SMBs Taking Disaster Recovery Seriously Enough?

Are SMBs Taking Disaster Recovery Seriously Enough? A Custom Technology Adoption Profile Commissioned By Colt September 2014 Are SMBs Taking Disaster Recovery Seriously Enough? Introduction Small and medium-size businesses (SMBs) have the same challenges

More information

Private Or Public Cloud Isn t The Right Question It s Going To Be A Hybrid World

Private Or Public Cloud Isn t The Right Question It s Going To Be A Hybrid World A Custom Technology Adoption Profile Commissioned By HP Private Or Public Cloud Isn t The Right Question It s Going To Be A Hybrid World April 2012 Setting The Stage: IT Must Get In Front Of Enterprise

More information

Enterprises Seek The Benefits Of Hybrid Cloud, And Work To Overcome The Challenges

Enterprises Seek The Benefits Of Hybrid Cloud, And Work To Overcome The Challenges A Custom Technology Adoption Profile Commissioned By Cisco Systems Enterprises Seek The Benefits Of Hybrid Cloud, And Work To Overcome The Challenges January 2013 Introduction About half of US and European

More information

Hybrid Cloud Places New Demands On The Network

Hybrid Cloud Places New Demands On The Network A Custom Technology Adoption Profile Commissioned By Juniper Networks April 2014 Hybrid Cloud Places New Demands On The Network Introduction Today s business pressures require IT resources to be a cost-effective

More information

Strategically Source Your Next Data Centre Data Centre Purchasing Drivers, Priorities, and Barriers for Asia-Pacific Firms

Strategically Source Your Next Data Centre Data Centre Purchasing Drivers, Priorities, and Barriers for Asia-Pacific Firms A Forrester Consulting Thought Leadership Paper Commissioned By Digital Realty July 2014 Strategically Source Your Next Data Centre Data Centre Purchasing Drivers, Priorities, and Barriers for Asia-Pacific

More information

Top Unified Communications Trends For Midsize Businesses

Top Unified Communications Trends For Midsize Businesses A Custom Technology Adoption Profile Commissioned By Cisco January 2014 Top Unified Communications Trends For Midsize Businesses 1 Introduction As the corporate landscape becomes increasingly mobile, and

More information

The Future Of The WAN Is Software-Defined

The Future Of The WAN Is Software-Defined Software-Defined WAN Gives Network Managers Better Control Over Their Networks To Ensure Security, Reliability, And Cost Efficiency GET STARTED What Is The Future Of The WAN? The adoption of cloud resources,

More information

Not All Cloud Solutions Are Created Equal: Extracting Value From Wireless Cloud Management

Not All Cloud Solutions Are Created Equal: Extracting Value From Wireless Cloud Management A Custom Technology Adoption Profile Commissioned By Aruba Networks March 2014 Not All Cloud Solutions Are Created Equal: Extracting Value From Wireless Cloud Management 1 Introduction With the rise of

More information

The Move Toward Modern Application Platforms

The Move Toward Modern Application Platforms A Custom Technology Adoption Profile Commissioned By Appian December 2014 The Move Toward Modern Application Platforms Introduction Most businesses urgently need to deliver custom applications and lots

More information

Customer Cloud Adoption: From Development To The Data Center

Customer Cloud Adoption: From Development To The Data Center A Custom Technology Adoption Profile Commissioned By Dell Customer Cloud Adoption: From Development To The Data Center September 2013 Introduction Where are customers today on their cloud journeys, and

More information

Records Management And Hybrid Cloud Computing: Transforming Information Governance

Records Management And Hybrid Cloud Computing: Transforming Information Governance A Custom Technology Adoption Profile Commissioned By April 2014 Records Management And Hybrid Cloud Computing: Transforming Information Governance 1 Introduction Organizations are under extreme pressure

More information

Are SMBs Taking Disaster Recovery Seriously Enough?

Are SMBs Taking Disaster Recovery Seriously Enough? A Custom Technology Adoption Profile Commissioned By Cisco March 2015 Are SMBs Taking Disaster Recovery Seriously Enough? Introduction Small and medium-size businesses (SMBs) have the same challenges as

More information

UC And Collaboration Adoption By Business Leads To Real Benefits

UC And Collaboration Adoption By Business Leads To Real Benefits A Custom Technology Adoption Profile Commissioned By Cisco Systems UC And Collaboration Adoption By Business Leads To Real Benefits July 2013 Deployment Of Broad Set Of Collaboration Capabilities Across

More information

Enterprises Shift To Smart Process Apps To Engage Customers

Enterprises Shift To Smart Process Apps To Engage Customers A Custom Technology Adoption Profile Commissioned By Kofax Executive Summary Historically, companies have invested in systems that make the business more efficient systems like customer relationship management

More information

Cloud ERP: An Adaptable, Consumable, And Flexible Option For Medium-Size Businesses

Cloud ERP: An Adaptable, Consumable, And Flexible Option For Medium-Size Businesses A Custom Technology Adoption Profile Commissioned By Acumatica Cloud ERP: An Adaptable, Consumable, And Flexible Option For Medium-Size Businesses March 2013 Introduction And Key Findings In recent years,

More information

Digital Business Requires Application Performance Management

Digital Business Requires Application Performance Management A Custom Technology Adoption Profile Commissioned By BMC Software January 2015 Digital Business Requires Application Performance Management Introduction Digital is transforming the rules of business success.

More information

Leverage Cloud-Based Contact Center Technologies To Provide Differentiated Customer Experiences

Leverage Cloud-Based Contact Center Technologies To Provide Differentiated Customer Experiences A Custom Technology Adoption Profile Commissioned By Genesys Telecommunications Laboratories Leverage Cloud-Based Contact Center Technologies To Provide Differentiated Customer Experiences March 2013 Introduction

More information

Hybrid Cloud Adoption Gains Momentum

Hybrid Cloud Adoption Gains Momentum Redefining The Role Of IT As Digital Transformation Takes Center Stage GET STARTED Evaluating The Trends In Hybrid Cloud Adoption Organizations have been adopting cloud solutions, both public and private,

More information

Big Data Ups The Customer Analytics Game

Big Data Ups The Customer Analytics Game A Custom Technology Adoption Profile Commissioned By IBM February 2014 Big Data Ups The Customer Analytics Game Introduction In the age of the customer, enterprises invest in creating actionable customer

More information

Continuous Third-Party Security Monitoring Powers Business Objectives And Vendor Accountability

Continuous Third-Party Security Monitoring Powers Business Objectives And Vendor Accountability A Custom Technology Adoption Profile Commissioned By BitSight Technologies Continuous Third-Party Security Monitoring Powers Business Objectives And Vendor Accountability Introduction As concerns around

More information

Application Delivery Controllers For Virtual Applications

Application Delivery Controllers For Virtual Applications A Custom Technology Adoption Profile Commissioned By Cisco June 2012 Introduction Over the past few years, business executives have driven fundamental business practices into IT to contain costs. So it

More information

Outsourcing Database Administration Saves Money, Improves IT Productivity

Outsourcing Database Administration Saves Money, Improves IT Productivity A Custom Technology March 2014 Adoption Profile Commissioned By Datavail Administration Saves Money, Improves IT Productivity Introduction Today, enterprises are supporting hundreds or even thousands of

More information

Single-Vendor Security Ecosystems Offer Concrete Benefits Over Point Solutions

Single-Vendor Security Ecosystems Offer Concrete Benefits Over Point Solutions A Custom Technology Adoption Profile Commissioned By Trend Micro April 2014 Single-Vendor Security Ecosystems Offer Concrete Benefits Over Point Solutions Introduction Advanced attacks on an organization

More information

The Unified Communications Journey

The Unified Communications Journey A Custom Technology Adoption Profile Commissioned By Cisco Systems How IT Is Responding To Increasing Demand For Mobile And Visual Collaboration July 2012 Introduction Today s IT managers have to navigate

More information

Which Managed Hosting And Private Hosted Cloud Option Is Right For You?

Which Managed Hosting And Private Hosted Cloud Option Is Right For You? A Forrester Consulting June 2014 Thought Leadership Paper Commissioned By AT&T Which Managed Hosting And Private Hosted Cloud Option Is Right For You? Table Of Contents Executive Summary... 1 Select The

More information

Protecting Customer Experience Against Distributed Denial Of Service (DDoS)

Protecting Customer Experience Against Distributed Denial Of Service (DDoS) A Custom Technology Adoption Profile Commissioned By Bell Canada June 2014 Protecting Customer Experience Against Distributed Denial Of Service (DDoS) Introduction In today s age of the customer, a company

More information

Application Performance Management Is Critical To Business Success

Application Performance Management Is Critical To Business Success A Custom Technology February 2014 Adoption Profile Commissioned By IBM Application Performance Management Is Critical To Business Success 1 Introduction We have entered the age of the customer, an era

More information

Why Endpoint Backup Is More Critical Than Ever

Why Endpoint Backup Is More Critical Than Ever A Custom Technology Adoption Profile Commissioned By Code42 April 2014 Why Endpoint Backup Is More Critical Than Ever Introduction The mobile mind shift is here, and as employees increasingly favor using

More information

Data Growth Presents Challenges And Opportunities

Data Growth Presents Challenges And Opportunities A Custom Technology Adoption Profile Commissioned By AT&T August 2012 Introduction Today s CIO faces many challenges. Businesses are craving data as they look to remain competitive, and scour external

More information

Benefits Of Leveraging The Cloud Extend To Master Data Management

Benefits Of Leveraging The Cloud Extend To Master Data Management A Custom Technology Adoption Profile Commissioned By Liaison Technologies April 2014 Benefits Of Leveraging The Cloud Extend To Master Data Management Introduction It is extremely difficult to imagine

More information

Database-As-A-Service Saves Money, Improves IT Productivity, And Speeds Application Development

Database-As-A-Service Saves Money, Improves IT Productivity, And Speeds Application Development A Forrester Consulting Thought Leadership Paper Commissioned By VMware Database-As-A-Service Saves Money, Improves IT Productivity, And Speeds Application Development October 2012 Table Of Contents Executive

More information

SMBs File Storage Needs Are Growing, But 57% Underestimate File Server Costs 45% Are Interested In Cloud Options

SMBs File Storage Needs Are Growing, But 57% Underestimate File Server Costs 45% Are Interested In Cloud Options A Custom Technology Adoption Profile Commissioned by Egnyte SMBs File Storage Needs Are Growing, But 57% Underestimate File Server Costs 45% Are Interested In Cloud Options September 30, 2011 Many SMBs

More information

Intent Data Can Sharpen Your Competitive Edge

Intent Data Can Sharpen Your Competitive Edge A Custom Technology Adoption Profile Commissioned By Magnetic May 2015 Intent Data Can Sharpen Your Competitive Edge Introduction Using intent data for customer acquisition and retention is important for

More information

An Executive Primer To Customer Success Management

An Executive Primer To Customer Success Management A Forrester Consulting Thought Leadership Paper Commissioned By Gainsight April 2014 An Executive Primer To Customer Success Management Table Of Contents We Live In A Subscription Economy Learn To Manage

More information

A Tidal Wave of Dynamic Web Content Is Coming How Will You Respond?

A Tidal Wave of Dynamic Web Content Is Coming How Will You Respond? A Custom Technology Adoption Profile Commissioned by Riverbed A Tidal Wave of Dynamic Web Content Is Coming How Will You Respond? March 2012 Introduction As enterprises shift from desktop apps to web and

More information

Cloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs And Deliver On- Demand Scale

Cloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs And Deliver On- Demand Scale A Forrester Consulting Thought Leadership Paper Commissioned By Microsoft March 2014 Cloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs

More information

Latest IT Trends For Secure Mobile Collaboration

Latest IT Trends For Secure Mobile Collaboration A Custom Technology Adoption Profile Commissioned By Cisco Systems September 2013 Corporate Mobility Momentum Accelerates Among Enterprises The pace of enterprises deploying corporate mobility initiatives

More information

Many Firms Are Overconfident In Their Disaster Recovery Ability

Many Firms Are Overconfident In Their Disaster Recovery Ability A Custom Technology Adoption Profile Commissioned By Dell May 2014 Many Firms Are Overconfident In Their Disaster Recovery Ability 1 Introduction In today s world, workers expect 24x7 availability and

More information

Seize The Mobile Moment: Field Service Mobility Solutions Improve Customer Experience

Seize The Mobile Moment: Field Service Mobility Solutions Improve Customer Experience A Custom Technology Adoption Profile Commissioned By HP January 2015 Seize The Mobile Moment: Field Service Solutions Improve Customer Experience Introduction Customers expect to get what they want in

More information

Firms Turn To Next- Generation Firewalls To Tackle Evolving IT Threats

Firms Turn To Next- Generation Firewalls To Tackle Evolving IT Threats A Custom Technology Adoption Profile Commissioned By Fortinet April 2014 1 Firms Turn To Next- Generation Firewalls To Tackle Evolving IT Threats Introduction With the advancement of technology, IT security

More information

Simplify And Innovate The Way You Consume Cloud

Simplify And Innovate The Way You Consume Cloud A Forrester Consulting October 2014 Thought Leadership Paper Commissioned By Infosys Simplify And Innovate The Way You Consume Cloud Table Of Contents Executive Summary... 1 Cloud Adoption Is Gaining Maturity

More information

What are your firm s plans to adopt x86 server virtualization? Not interested

What are your firm s plans to adopt x86 server virtualization? Not interested The benefits of server virtualization are widely accepted and the majority of organizations have deployed virtualization technologies. Organizations are virtualizing mission-critical workloads but must

More information

How To Get Started With Customer Success Management

How To Get Started With Customer Success Management A Forrester Consulting Thought Leadership Paper Commissioned By Gainsight April 2014 How To Get Started With Customer Success Management Table Of Contents Four Actionable Steps To Setting Up Your Customer

More information

Consumer Web Portals: Platforms At Significant Security Risk

Consumer Web Portals: Platforms At Significant Security Risk A Custom Technology Adoption Profile Commissioned By RSA December 2013 Consumer Web Portals: Platforms At Significant Security Risk 1 Introduction The increasing number of digital identities, prevalence

More information

Trends In Data Quality And Business Process Alignment

Trends In Data Quality And Business Process Alignment A Custom Technology Adoption Profile Commissioned by Trillium Software November, 2011 Introduction Enterprise organizations indicate that they place significant importance on data quality and make a strong

More information

Improving The Retail Experience Through Fast Data

Improving The Retail Experience Through Fast Data A Forrester Consulting Thought Leadership Paper Commissioned By TIBCO Software February 2016 Improving The Retail Experience Through Fast Data Overview Customers expect better-individualized experiences

More information

The Expanding Role Of Mobility In The Workplace

The Expanding Role Of Mobility In The Workplace A Custom Technology Adoption Profile Commissioned By Cisco Systems February 2012 Corporate Mobility Initiatives Gain Momentum Workers are increasingly mobile, and a majority of enterprises are focused

More information

Managed Hosting And Private Hosted Cloud Both Are Viable Alternatives To Public And Virtual Private Cloud Models

Managed Hosting And Private Hosted Cloud Both Are Viable Alternatives To Public And Virtual Private Cloud Models A Forrester Consulting Thought Leadership Paper Commissioned By AT&T June 2014 Managed Hosting And Private Hosted Cloud Both Are Viable Alternatives To Public And Virtual Private Cloud Models Table Of

More information

Connect and Protect: The Importance Of Security And Identity Access Management For Connected Devices

Connect and Protect: The Importance Of Security And Identity Access Management For Connected Devices A Forrester Consulting Thought Leadership Paper Commissioned By Xively By LogMeIn August 2015 Connect and Protect: The Importance Of Security And Identity Access Management For Connected Devices Table

More information

Strategically Detecting And Mitigating Employee Fraud

Strategically Detecting And Mitigating Employee Fraud A Custom Technology Adoption Profile Commissioned By SAP and Deloitte March 2014 Strategically Detecting And Mitigating Employee Fraud Executive Summary Employee fraud is a universal concern, with detection

More information

Governance Takes A Central Role As Enterprises Shift To Mobile

Governance Takes A Central Role As Enterprises Shift To Mobile A Forrester Consulting Thought Leadership Paper Commissioned By Druva October 2014 Governance Takes A Central Role As Enterprises Shift To Mobile Table Of Contents Executive Summary... 1 Mobility Adds

More information

File Sync And Share Grows In The Enterprise: Capture The Benefits And Manage The Risks

File Sync And Share Grows In The Enterprise: Capture The Benefits And Manage The Risks A Custom Technology Adoption Profile Commissioned By Code42 October 2014 File Sync And Share Grows In The Enterprise: Capture The Benefits And Manage The Risks Introduction Demand is surging for collaboration

More information

Mobile Device Management Underpins A Bring-Your-Own- Device (BYOD) Strategy

Mobile Device Management Underpins A Bring-Your-Own- Device (BYOD) Strategy A Custom Technology Adoption Profile Commissioned By Sybase/SAP Mobile Device Management Underpins A Bring-Your-Own- Device (BYOD) Strategy July 2012 Forrester Surveys Show Surging Demand For Consumerization

More information

Is Your Big Data Solution Production-Ready?

Is Your Big Data Solution Production-Ready? A Custom Technology Adoption Profile Commissioned By CenturyLink Technology Solutions January 2014 Is Your Big Data Solution Production-Ready? 1 Introduction This CenturyLink Technology Solutions (formerly

More information

The Key To Cloud And Virtual Computing

The Key To Cloud And Virtual Computing A Forrester Consulting Thought Leadership Paper Commissioned By TeamQuest Managing And Planning Capacity In 2011 And Beyond June 2011 Table Of Contents Executive Summary... 2 Key Findings... 2 The Pursuit

More information

How Organizations Are Improving Business Resiliency With Continuous IT Availability

How Organizations Are Improving Business Resiliency With Continuous IT Availability A Custom Technology Adoption Profile Commissioned By EMC Corporation How Organizations Are Improving Business Resiliency With Continuous IT Availability February 2013 Introduction: Business Stakeholders

More information

Build Exceptional Customer Experiences With IT Agility

Build Exceptional Customer Experiences With IT Agility A Forrester Consulting July 2014 Thought Leadership Paper Commissioned By CenturyLink Technology Solutions Build Exceptional Customer Experiences With Agility Table Of Contents Executive Summary... 1 Providing

More information

Making Leaders Successful Every Day

Making Leaders Successful Every Day Making Leaders Successful Every Day Why & How Enterprises Are Adopting the Cloud James Staten, VP, Principal Analyst The bottom line 1. Public cloud adoption is driven by the business, not IT Empowered

More information

Voice Transformation Enables Many Business Benefits

Voice Transformation Enables Many Business Benefits A Custom Technology Adoption Profile Commissioned By AT&T June 2012 Introduction Voice over Internet Protocol (VoIP) solutions enable enterprises to streamline and transform their corporate telecommunications

More information

The Forrester Wave : Traditional Disaster Recovery Service Providers, Q1 2014

The Forrester Wave : Traditional Disaster Recovery Service Providers, Q1 2014 For: Infrastructure & Operations Professionals The Forrester Wave : Traditional Disaster Recovery Service Providers, Q1 2014 by Rachel A. Dines, January 17, 2014 Key Takeaways Firms Look To Outsourced

More information

DAM 2020: Expectations From Digital Asset Management Of The Future

DAM 2020: Expectations From Digital Asset Management Of The Future A Forrester Consulting Thought Leadership Paper Commissioned By Cognizant assetserv March 2016 DAM 2020: Expectations From Digital Asset Management Of The Future Table Of Contents Executive Summary...

More information

Delivering New Levels Of Personalization In Consumer Engagement

Delivering New Levels Of Personalization In Consumer Engagement A Forrester Consulting Thought Leadership Paper Commissioned By SAP Delivering New Levels Of Personalization In Consumer Engagement A Guide For Marketing Executives: Strategy, Capabilities, And Technologies

More information

The Move Is On To Open Source Integration Software

The Move Is On To Open Source Integration Software A Custom Technology Adoption Profile Commissioned By Red Hat Forrester Surveys Show Adoption Of Open Source Integration On The Upswing The current economic environment has prompted firms to seek out low-cost

More information

Converged Infrastructure: Ready For The Next Phase

Converged Infrastructure: Ready For The Next Phase A Forrester Consulting Thought Leadership Paper Commissioned By HP CI Provides A Platform For Enterprise Investment In Improved User Experience September 2013 Table Of Contents Executive Summary... 2 How

More information

A Forrester Consulting Thought Leadership Paper Commissioned By BMC Software Industrializing IT Workload Automation

A Forrester Consulting Thought Leadership Paper Commissioned By BMC Software Industrializing IT Workload Automation A Forrester Consulting Thought Leadership Paper Commissioned By BMC Software June 2012 Table Of Contents Executive Summary... 2 Automation Is The Key To An Efficient IT... 3 Challenge In Implementing Automation

More information

A Forrester Consulting Thought Leadership Paper Commissioned By Brother. December 2014

A Forrester Consulting Thought Leadership Paper Commissioned By Brother. December 2014 A Forrester Consulting Thought Leadership Paper Commissioned By Brother December 2014 Strategies And Solutions For Secure Webconferencing Choose Deployment Models And Products To Suit Security And Performance

More information

IT Security s Responsibility: Protecting Mobile Certificates

IT Security s Responsibility: Protecting Mobile Certificates A Custom Technology Adoption Profile Commissioned By Venafi June 2014 IT Security s Responsibility: Protecting Mobile Certificates Introduction The ubiquity of mobile in the enterprise means that IT must

More information

Page 2. Most Of The Information Workforce Now Works Remotely

Page 2. Most Of The Information Workforce Now Works Remotely The workplace landscape is changing rapidly as people walk into the office with the expectations and sometimes the tools they carry from home. The requirements for flexibility rise even higher as employees

More information

Cloud Change Agents Drive Business Transformation

Cloud Change Agents Drive Business Transformation A Forrester Consulting Thought Leadership Paper Commissioned By Microsoft The Status Of Cloud Computing As A Business Transformation Tool In The UK December 2012 Table Of Contents Executive Summary...

More information

Software Integrity Risk Report

Software Integrity Risk Report A Forrester Consulting Thought Leadership Paper Commissioned By Coverity The Critical Link Between Business Risk And Development Risk April 2011 Table Of Contents Executive Summary... 2 Introduction And

More information

A Forrester Consulting Thought Leadership Paper Commissioned By MetaPack. September 2014

A Forrester Consulting Thought Leadership Paper Commissioned By MetaPack. September 2014 A Forrester Consulting Thought Leadership Paper Commissioned By MetaPack September 2014 Boost ecommerce Revenue By Enhancing Delivery Capabilities Retailers Leverage A Multicarrier Strategy To Offer Consumers

More information

Best Practices For Public Cloud Security Part Three Of A Three-Part Series On Public Cloud Security

Best Practices For Public Cloud Security Part Three Of A Three-Part Series On Public Cloud Security A Forrester Consulting Thought Leadership Paper Commissioned By Trend Micro February 2015 Best Practices For Public Cloud Security Part Three Of A Three-Part Series On Public Cloud Security Table Of Contents

More information

The State Of Public Cloud Security Part One Of A Three-Part Series On Public Cloud Security

The State Of Public Cloud Security Part One Of A Three-Part Series On Public Cloud Security A Forrester Consulting Thought Leadership Paper Commissioned By Trend Micro September 2014 The State Of Public Cloud Security Part One Of A Three-Part Series On Public Cloud Security Table Of Contents

More information

If you had your choice of two work devices that would make you most productive in your job, which two devices would you prefer to have?

If you had your choice of two work devices that would make you most productive in your job, which two devices would you prefer to have? Technology analysts and journalists alike have been premature in proclaiming the death of the PC. Even in the empowered age of smartphones, netbooks, and tablets, the PC has a unique way of reinventing

More information

Future-Proofing Your Data Center Storage

Future-Proofing Your Data Center Storage A Custom Technology Adoption Profile Commissioned By HP October 2012 Introduction For years, organizations have made hard choices on storage spending in the face of high growth as well as high sensitivity

More information

A Forrester Consulting Thought Leadership Paper Commissioned By HP IT Operations Managers Must Rethink Their Approach To Private Cloud

A Forrester Consulting Thought Leadership Paper Commissioned By HP IT Operations Managers Must Rethink Their Approach To Private Cloud A Forrester Consulting Thought Leadership Paper Commissioned By HP IT Operations Managers Must Rethink Their Approach To Private Cloud September 2011 Table Of Contents Executive Summary... 2 Firms Are

More information

Monitoring IT Business Services

Monitoring IT Business Services A Forrester Consulting Thought Leadership Paper Commissioned By Zenoss How Too Many Tools Can Impact Your IT Operation Efficiency January 2013 Table Of Contents Executive Summary... 2 Achieving Business

More information

Refresh Your Approach To 1:1 Marketing How Real-Time Automation Elevates Personalization

Refresh Your Approach To 1:1 Marketing How Real-Time Automation Elevates Personalization A Forrester Consulting Thought Leadership Paper Commissioned By Salesforce ExactTarget Marketing Cloud August 2014 Refresh Your Approach To 1:1 Marketing How Real-Time Automation Elevates Personalization

More information

Enable Mobility With Application Visibility At The Edge Of The Network

Enable Mobility With Application Visibility At The Edge Of The Network A Custom Technology Adoption Profile Commissioned By Aerohive December 2014 Enable Mobility With Application Visibility At The Edge Of The Network Introduction Customer-obsessed companies have shifted

More information

Accelerate BI Initiatives With Self-Service Data Discovery And Integration

Accelerate BI Initiatives With Self-Service Data Discovery And Integration A Custom Technology Adoption Profile Commissioned By Attivio June 2015 Accelerate BI Initiatives With Self-Service Data Discovery And Integration Introduction The rapid advancement of technology has ushered

More information

Is It Time To Refresh Your Wireless Infrastructure?

Is It Time To Refresh Your Wireless Infrastructure? A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies October 2015 Is It Time To Refresh Your Wireless Infrastructure? Table Of Contents Executive Summary... 1 The Age Of The

More information

Top 10 Managed Hosting And Hosted Cloud Best Practices

Top 10 Managed Hosting And Hosted Cloud Best Practices A Forrester Consulting June 2014 Thought Leadership Paper Commissioned By AT&T Top 10 Managed Hosting And Hosted Cloud Best Practices Table Of Contents Executive Summary... 1 Minimize Pitfalls In Transitioning

More information

Think You ve Mastered Application Performance? Think Again

Think You ve Mastered Application Performance? Think Again A Custom Technology Adoption Profile Commissioned By Riverbed Technology Introduction The landscape of application delivery is shifting, making fast and responsive application performance both more crucial

More information

Cloud Computing. What does it really mean for your business?

Cloud Computing. What does it really mean for your business? Cloud Computing What does it really mean for your business? Technology transforming business The IDC survey, conducted with 696 IT executives and CIOs said that 41 percent are either evaluating cloud solutions

More information

A Key to Cloud Efficiency: Aggregation

A Key to Cloud Efficiency: Aggregation A Forrester Consulting Thought Leadership Paper Commissioned By AT&T Survey finds significant operational efficiencies when cloud services are brokered by a service provider November 2012 Table Of Contents

More information

Leverage Micro- Segmentation To Build A Zero Trust Network

Leverage Micro- Segmentation To Build A Zero Trust Network A Forrester Consulting Thought Leadership Paper Commissioned By VMware July 2015 Leverage Micro- Segmentation To Build A Zero Trust Network Table Of Contents Executive Summary... 1 Current Security Implementations

More information

A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies. November 2014

A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies. November 2014 A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies November 2014 Internet-Of-Things Solution Deployment Gains Momentum Among Firms Globally Improved Customer Experience

More information

Prepared for TeamQuest Corporation January 2009. Strategies To Improve IT Efficiency: Using Predictive Analysis To Do More With Less

Prepared for TeamQuest Corporation January 2009. Strategies To Improve IT Efficiency: Using Predictive Analysis To Do More With Less Prepared for January 2009 Strategies To Improve IT Efficiency: Using Predictive Analysis To Do More With Less Table Of Contents Executive Summary...3 Business Expectations...4 Defining IT Efficiency...5

More information

Be Direct: Why A Direct-To- Consumer Online Channel Is Right For Your Business

Be Direct: Why A Direct-To- Consumer Online Channel Is Right For Your Business A Forrester Consulting Thought Leadership Paper Commissioned By Digital River May 2014 Be Direct: Why A Direct-To- Consumer Online Channel Is Right For Your Business 1 Table Of Contents Executive Summary...2

More information

The New Calculus Of Marketing How Marketing Leaders Must Re- Engineer For The Internet Of Customers

The New Calculus Of Marketing How Marketing Leaders Must Re- Engineer For The Internet Of Customers A Forrester Consulting Thought Leadership Paper Commissioned By Salesforce ExactTarget Marketing Cloud April 2014 The New Calculus Of Marketing How Marketing Leaders Must Re- Engineer For The Internet

More information

CLOUD AND CARRIER- NEUTRALITY IN A COLOCATION DATA CENTRE

CLOUD AND CARRIER- NEUTRALITY IN A COLOCATION DATA CENTRE CLOUD AND CARRIER- NEUTRALITY IN A COLOCATION DATA CENTRE What it is, why it matters, and what it means for the future By Kevin Dean CMO, Interxion INTRODUCTION IT consumerisation, mobility, social media,

More information

Information Technology Outsourcing. Infrastructure and Application Outsourcing: The Reasons, Risks and Rewards. Secure-24 is a. leading provider of

Information Technology Outsourcing. Infrastructure and Application Outsourcing: The Reasons, Risks and Rewards. Secure-24 is a. leading provider of Information Technology Outsourcing IT Innovation. Business Value. Infrastructure and Application Outsourcing: The Reasons, Risks and Rewards As new business models are embedding IT more deeply into the

More information

See what cloud can do for you.

See what cloud can do for you. See what cloud can do for you. Uncomplicating cloud business Table of contents Introduction 3 Why cloud is relevant for your business? 4 What is changing? 4 Why organizations are moving to cloud 5 What

More information