SAFEXS PROTECTOR USER MANUAL

Transcription

1 SAFEXS PROTECTOR USER MANUAL AES256-BIT HARDWARE ENCRYPTION

2 Table of Contents 1 Introduction 2 System requirements 3 Installation 3.1 Setting up Safexs Protector 3.2 Setting up a Password 3.3 Password retries 3.4 ConfIgure the Timer Settings 3.5 Setting Auto-Destruct 3.6 Enabling Password Rescue 4.0 Starting Safexs Protector 4.1 Safexs Protector Interface 5.0 Working with SafeXs Protector 5.1 Using Drag & Drop to copy files 5.2 Activating on-board Antivirus 5.3 Antivirus Interface 5.4 Change Password 5.5 Lost Password 5.6 Support Code 5.7 Unlock Code 6 Safely Remove Hardware 7 Support 8 Importance notice / disclaimer

3 1 Introduction Safeguarding portable data is of paramount importance and a legal requirement in many countries worldwide, to ensure no third party has access to this data if lost or stolen. Safexs Protector USB flash drives come with pre-installed Government-approved 256bit AES hardware encryption in XTS mode. With the intuitive user interface, files can be quickly copied to and from the device for fast, secure and efficient workflow. Safexs Protector does not require any installation on the host PC and is 100% portable, and can be used on any Windows, MAC or Linux computer.

4 2 System Requirements Operating Systems: Windows 10 Windows 8.1 (all Versions) Windows 7 (all Versions) Windows Vista (all Versions) Windows XP (SP4) Mac OS X (including El Capitan 10.11) Linux (including Ubuntu LTS) Safexs Protector does not require Administrative rights.

5 3 Installation SafeXs Protector application software comes built-in to all Safexs Protector USB flash drives. Simply plug-in Safexs and run the safexs_protector.exe file (for Windows users) from the device and choose your Safexs Protector preferences. By running the application for the first time, everything will be ready to use on all operating systems: Windows, Mac OSX and Linux. Note! This part of the process is identical on all Operating Systems, however the application extension will be dmg on Mac OSX and safexs_protector_lnx for Linux. By running the application for the first time and following the setup wizard everything will be ready to use on all operating systems: Windows, Mac OS X and Linux.

6 3.1 Setting up Safexs Protector Note! This part of the process is identical on all Operating Systems To start Safexs Protector simply double-click on the application icon from the root folder of the secure drive. Select your preferred language from the drop down list and click > Next to continue.

7 3.2 Setting up a Password Note! This part of the process is identical on all Operating Systems In order to secure your data, it is encrypted and passwordprotected. You will need to set-up a password with the following requirements: For security reasons, it is recommended that you incorporate symbols into your password. Enter your password, and then confirm it.

8 3.2 Setting up a Password You can also set-up a password hint that will help you in case you forget your password. For security reasons, the password hint cannot be similar or identical to the password itself. Password hint cannot match or be similar to actual password. Password hint field can be left empty for additional security; if Password Rescue is enabled we recommend this as the best option. Once all fields are green, you may click > Next to continue

9 3.3 Password Retries Note! This part of the process is identical on all Operating Systems Each time the application starts, you will be asked for security reasons, to type in your password. If your Safexs Protector USB flash drive is lost or stolen, for your protection, the number of password retries is limited to 10 (ten). After the password has been entered incorrectly 10 times in a row, Safexs Protector will safely erase all encrypted files stored on the USB. The data on the flash drive cannot be recovered or recreated, it is permanently erased and the encryption keys destroyed.

10 3.4 Configure the Timer Settings Note! This part of the process is identical on all Operating Systems For enhanced security, Safexs Protector has a Timer feature that automatically logs out of the application when a computer becomes idle (remains inactive) for a pre-defined period, this feature can also affect the state of the computer that the device is plugged into by adjusting the Computer Protection settings. The default inactivity period is set to 2 minutes but it can be adjusted through a simple dropdown menu to the preferred settings; 5 minutes, 10 minutes, 20 minutes, 30 minutes and 60 minutes, or it can be switched off completely. Default Timer Settings Adjusted Timer Settings Lock Computer > Activates screensaver and requires password to be re-entered Logout User > Logs out current computer user Shutdown Computer > Shuts down computer

11 3.5 Setting Auto-Destruct Note! This part of the process is identical on all Operating Systems For additional security measures, Safexs Protector has an Autodestruct feature which allows a user to set a date and time for the device to Auto-Destruct (secure wipe). Auto-Destruct has 2 configurable settings. Self-Destruct > All data will be lost unless the drive is unlocked before destruction date and time. Time Bomb > All data will be lost unless auto-destruct is deactivated before destruction date and time. Auto-Destruct s default setting is disabled. Default Timer Settings Adjusted Timer Settings Warning! All data will be lost unless the drive is either unlocked (Self-Destruct setting) or deactivated (Time Bomb setting) before the destruction date and time.

12 3.6 Enabling Password Rescue Note! This part of the process is identical on all Operating Systems Password Rescue once enabled allows IT Admins and users a secure way of resetting lost passwords without losing data, once enabled on the device, the user or IT Admin must register the device with CTWO Products to activate the service. Please visit the following address and submit owner and device details: The default setting for Password Rescue is enabled. Warning! If you don t enable Password Rescue during device set-up you will not be able to use the Password Rescue Service as the feature will be deactivated on the device, to switch it back on, you will have to reset your device.

13 4.0 Starting Safexs Protector Note! This part of the process is identical on all Operating Systems When starting Safexs Protector you will be asked for the password that you created during the set-up procedure. You also have the option of opening the device in Read only mode, a security feature that block s the device from being able to write files to the secure partition. Note! All icons except the login button are greyed out and are inaccessible until successful device authentication has occurred. Once you have entered your device password, click on > Device Login to proceed

14 4.1 Safexs Protector Interface Note! This part of the process is identical on all Operating Systems For ease of use and to make using Safexs Protector as simple as possible, there are several buttons in the main menu: Logout > Logout from application. My Files > Access file storage on secure partition. Antivirus > Access DriveSecurity interface; powered by ESET Nod32 Antivirus engine. Timer Settings > Change or access Timer Settings. Auto-Destruct > Enable or disable Auto-Destruct settings. Additionally an available storage indicator shows how much space has been used and what is available on your Safexs Protector secure flash drive. These features, along with several others, can be accessed from the file menu.

15 5.0 Working with Safexs Protector Safexs Protector has been designed to be as simple as possible to use, straight forward and the features self-explanatory. However are the most important ones are explained in the following chapters. Safexs Protector XT Safexs Protector 3.0

16 SAFEXS PROTECTOR V Using Drag & Drop to copy files Note! This part of the process is identical on all Operating Systems By clicking on > My Files the Safexs Protector secure partition will be visible, then simply drag and drop file(s) and/or folder(s) that you want to copy from the computer onto the Safexs Protector drive. Files will be automatically encrypted with the built-in AES256-bit hardware encryption controller, ensuring your data remains safe and private. The status of the transfer can be seen with the help of the operating system s progress bar along with additional information about the path, name, extension, size and other details.

17 SAFEXS PROTECTOR V Activating on-board Antivirus Note! This part of the process is for Windows based computers only Safexs DriveSecurity* is a powerful antivirus tool that prevents malware from spreading through Safexs Protector secure USB drives. Safexs DriveSecurity eliminates all types of threats, including viruses; rootkits, worms and spyware from your Safexs drive. To activate DriveSecurity you must first accept the EULA and proceed to download the latest virus defintions; click > Antivirus to proceed. Note! Make sure Read Only is not checked and that you have an internet connection before proceeding. Note! Antivirus engine currently supports Windows based computers only, the Antivirus icon will be greyed out on Mac & Linux based machines. *1 year of free software updates and virus definitions included. *DriveSecurityTM powered by ESET is based on the ClevX DriveSecurity technology licensed from ClevX LLC.

18 5.3 Antivirus Interface Note! This part of the process is for Windows based computers only Once installation has completed, click > Run DriveSecurity to scan your Safexs Protector drive for Malware. Once scaning has completed you will be presented with the scan results, if any malware has been found, it will be deleted automatically and you will be notified. Clean device scan Malware found and deleted

19 5.3 Antivirus Interface Note! This part of the process is for Windows based computers only After initial set-up, DriveSecurity will run automatically in the background and will notify you if Malware is found, to access the Antivirus interface, click > Antivirus. There are a few more options to choose from when inside the Antivirus interface: Scan/Pause > Manually scan Safexs Protector for Malware or pause current scan. Exit > Shuts down application Refer a Friend > a referral key to a friend Language Setting > Change interface language Help > Link to DriveSecurity knowledgebase on ClevX website Hide to Tray > Hides DriveSecurity application to Windows Toolbar

20 5.4 Change Password Note! This part of the process is identical on all Operating Systems. After logging in, the password can be modified through the settings menu by selecting Options > Change Password. To improve security, there are some restrictions for the new password: The new password cannot be identical to the old password. The new password cannot be similar to the old password by 4 characters. Password is too similar to old password. Once all fields are green, you can click ok to set your new password.

21 5.5 Lost Password Note! This part of the process is identical on all Operating Systems. To enable Password Rescue and to activate the service, please read chapter 3.6, if Password Rescue has been enabled and the device password has been forgotten, you can use the Password Rescue Service to reset your password securely and without losing any data. After plugging-in Safexs Protector, the Password Rescue screen can be accessed by selecting Help > Password Rescue Now the Password Rescue screen will be visible.

22 5.6 Support Code Now you have two options to send the Support Code, via or by copying to the clipboard. By choosing , Safexs Protector will open up your default client and paste all information into a pre-defined format which you can then send to CTWO or your IT Admin. Copying to the clipboard will only copy the Support Code ; you will have to supply the rest of the required information manually. Note! If CTWO are providing a full Password Rescue Service, you must rescueme@safexs.info and provide us with the device serial number along with the support code. The must come from the pre-registered address, which was given when the service was activated. If CTWO are providing a partial Password Rescue Service, you must provide these details to your IT Admin.

23 5.7 Unlock Code Depending on which service has been activated, you will normally receive the unlock code within 4 hours during business hours. Please visit our website for more information on SLA s and optional Gold and Premium services; Once the user has been authenticated, you will receive an Unlock Code either via CTWO or your IT Admin, if you have a full Password Rescue Service, you will receive an from rescueme@safexs.info with your Unlock Code. Note! Please whitelist rescueme@safexs.info so that the doesn t get caught up in your junk mailbox. Follow the instructions in the and copy and paste the unlock code into the Unlock Code field and continue to set a new password. Note! If you enter the code incorrectly, the field will turn red and you will be unable to enter a new code for 5 seconds.

24 6 Safely Remove Hardware To eliminate the risk of corrupting data on your USB flash drive, before unplugging it from the USB port of your computer, use the Safely Remove Hardware option from the system tray, Eject or Unmount, depending on the operating system that you are using.

25 7 Support If you require additional help, please visit our support center at the following address; /support/ and read the knowledgebase or raise a support ticket.

26 8 Important Notice/Disclaimer CTWO Products AB cannot guarantee that data or the devices that the data is stored on will not be accessed by unauthorised persons; as security safeguards by nature are capable of circumvention, CTWO Products AB disclaims any warranties to that effect to the fullest extent permitted by law Copyright CTWO Products AB; Safexs and Safexs Protector are trademarks of CTWO Products AB. All rights reserved. Windows and.net Framework are registered trademarks of Microsoft Corporation. ESET NOD32 are trademarks of ESET, DriveSecurity is a trademark of ClevX LLC All other names and trademarks are property of their respective owners.

27 DESIGNED IN SWEDEN