TOURO COLLEGE SCHOOL OF SOCIAL WORK

Transcription

1 TOURO COLLEGE SCHOOL OF SOCIAL WORK FIELD MANUAL

2 IMPORTANT NOTICE This Field Manual contains only general guidelines and information. It is not intended to be comprehensive or to address all the possible applications of, or exceptions to, the policies and procedures of Touro. Some of the subjects described in this Manual are covered in detail in official policy and procedure documents found online and elsewhere. You should refer to these documents for specific information, since this Manual only briefly summarizes those policies. For that reason, if you have any questions concerning a particular policy or procedure, you should address your specific questions to the Office of Institutional Compliance. Please note that the terms of the full official policies are controlling in the case of any inconsistency. This Manual is neither written nor meant to confer any rights or privileges on students or impose any obligations on Touro. No individual or representative of Touro (except the President) has the authority to enter into any agreement or understanding contrary to the above. This Manual is written for informational purposes only and may contain errors. The policies, procedures and practices described herein may be modified, supplemented or discontinued in whole or in part, at any time with or without notice. All changes will be posted on the Touro website. Although we will attempt to inform you of any changes as they occur via the Touro address assigned to you upon activating your mytouro portal account, it is nevertheless your responsibility to keep current on all College policies, procedures and practices. Your assigned Touro address is the official method of contact for all such notices and for all Touro communication. Students are required to investigate for themselves as to whether the program they enroll in meets their personal, educational and career needs. Different jurisdictions have different licensing requirements and standards. While students may expend significant sums associated with higher education, successful completion of a course, program, or degree is dependent on many factors. The payment of tuition permits a student to register and take the courses and programs available and offered by the Touro school or program in which the student is enrolled. Acceptance in a school or program does not form the basis of a contract. Indeed a student s acceptance may be revoked if it is later learned, among other things, that his or her qualifications have been misstated or overstated, or there is some other omission or misrepresentation. Except as noted in the paragraph below, no contract rights exist or are established in the student- educational institution setting by and between Touro and the student. To this end, you waive and Touro disclaims any contract or liability for promises, assurances, representations, warrantees, or other statements made in its marketing or promotional materials, and makes absolutely no promises, assurances, representations, guarantees, warrantees or other statements concerning our courses and programs and a student's academic success in them. Thus, you waive and Touro further disclaims any liability in tort in connection with any of the foregoing. In order for a degree to be earned, the required grades and grade point averages must be achieved and maintained, and all other requirements of the school and program must be fulfilled. These disclaimers are, in effect, covenants not to sue binding on students, and are tacitly agreed to by a student s matriculation or continued matriculation in our programs. Registration and matriculation at Touro after the issuance of this Manual is consideration for and constitutes a student's knowing acceptance of the binding Alternative Dispute Resolution ("ADR") mechanisms (including binding arbitration) contained herein. Thus, any dispute, claim or controversy arising out of or related to your application, registration, matriculation, graduation or other separation from Touro and/or this Manual, which is not resolved through Touro's internal mechanism shall be exclusively resolved through final and binding expedited arbitration conducted solely before the American Arbitration Association ("AAA"), or any successor in interest, in accordance with the AAA Rules then in effect. The location of the arbitration shall be at a convenient office on a Touro campus where the student is (or was last) affiliated. See "Arbitration of Disputes" provision for a more elaborate treatment. Policy of Non-Discrimination Touro College treats all employees, students, and applicants, without unlawful consideration or discrimination as to race, creed, color, national origin, sex, age, disability, marital status, genetic predisposition, sexual orientation or citizen status in all decisions, including but not limited to recruitment, the administration of its educational programs and activities, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation and employment. Inquiries or complaints concerning the non-discrimination policies should be sent to Elan Baram, 43 West 23rd Street, 7 th Floor, New York, New York, 10010, Elan.Baram@touro.edu ( , ext. 5636) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and , ext

3 Table of Contents Administration 3 Faculty & Field Liaisons 4 Field Education Calendars 5 CSWE Core Competencies 7 Purpose of the Manual 8 The Role of Field Education 8 Integrative Practice Field Seminar 9 The Field Education Department 9 Field Objectives 9 Criteria for Selection of Field Placements 10 For Agencies 10 For Field Instructors 11 Seminar in Field Instruction (SIFI) 11 Student Field Responsibilities 12 Schedule and Attendance 12 Other Student Responsibilities 12 Student Availability for Field Work 13 Policies and Procedures 13 Process Recordings 14 Role of Touro Field Liaisons in Field Work 14 Evaluations 15 Grades 15 Resolving Student Concerns 16 Graduate Student Review Committee 16 College Policies 17 Satisfactory Academic Progress 17 Arbitration of Disputes 17 Failure to Educate Disclaimer 19 Policy on Bias, Harassment, & Discrimination 19 Title IX Policy 20 Touro College Sexual Assault Prevention Policies 21 Student Grievances 22 Touro College Campus Security Policies 24 Touro College Drug and Alcohol Abuse Policy 25 Student Responsibilities and Rights 27 Students with Disabilities 27 Campus Citizenship 28 Standards of Classroom Behavior 28 Computer Use Policy 29 Internet and Policy 29 1 Page

4 Anti-Hazing Regulations 29 Non-Smoking Policy 29 Confidentiality of Student Education Records (FERPA) 30 APPENDIX 32 Semester Tracking Form for Field Work Assignment Educational Plan Outline Foundation Year Field Progress Review Advanced Year Concentration in Clinical Social Work Practice Field Progress Review Foundation Year Field Learning Evaluation Advanced Concentration Year Field Learning Evaluation Criteria for Eligible Field Placements Criteria for Eligible Employment-Based Field Placements Field Placements Frequently Asked Questions Employment-Based Field Agreement Sample Format for Process Recording Sample Portion of a Process Recording 2

5 ADMINISTRATION TOURO COLLEGE GRADUATE SCHOOLOF SOCIAL WORK 43 WEST 23 RD STREET, NEW YORK, NY Steven Huberman, PhD ext Dean Melissa Earle, LCSW, PhD , ext Associate Dean, Administration & Program Initiatives Nancy Lee Gallina, MSW, PhD , ext Associate Dean & Director of MSW Program Allison Bobick, MSW, LCSW ext Director of Student Advancement Susan Brot, MSW, LMSW ext Associate Director of Field Education & Academic Advisement Kerry Haley, MA , ext Associate Director of Admissions Elhanan Marvit, MSW, LCSW ext Coordinator, Brooklyn Div., Director of Administrative Services Roberta Shiffman, MSW, LMSW ext Director of Field Education, Community Partnership Development & Academic Advisement Dorrine Veca, MS, MPH, LCSW ext Assistant Director of Field Education Annalene Antonio, MSW ext Executive Assistant to the Dean Sarala Kislak, MSW, LMSW ext Administrative Assistant, Brooklyn Division Andrea Kugielska, BS ext Administrative Coordinator of Field Education & Advisement Francesca Tindal, BS ext Executive Assistant to the Associate Dean Kian Williams, BA ext Administrative Admissions Assistant 3

6 FACULTY Annecy Baez, PhD X 6043 annecy.baez3@touro.edu Allison Bobick, MSW, LCSW X 5373 allison.bobick@touro.edu Nancy Feldman, MSW, MCAT, PhD X 6019 nancy.feldman@touro.edu Nancy Lee Gallina, MSW, PhD X 6025 nancy.gallina@touro.edu Steven Huberman, PhD X 5278 steven.huberman@touro.edu Steven Krantz, MSW, DSW X 6018 steven.krantz@touro.edu Kam Man Kenny Kwong, LMSW, PhD X 6013 kam.kwong@touro.edu Elhanon Marvit, MSW, LCSW X 5542 elhanon.marvit@touro.edu Folusho Otuyelu, LCSW, PhD X 6041 folusho.otuyelu@touro.edu Roberta Shiffman, MSW, LMSW X 5543 roberta.shiffman@touro.edu Jennifer Zelnick, MSW, PhD X 6012 jennifer.zelnick@touro.edu FIELD LIAISONS Susan Brot, LMSW X 5798 susan.brot@touro.edu Melissa Halpern-Rojas, LMSW, LCSW ** melissa.halpern-rojas2@touro.edu Morris Heney, LMSW ** morris.heney@touro.edu Sarala Kislak, LMSW ** sarala.kislak@touro.edu Steven Krantz, MSW, DSW x 6018 steven.krantz@touro.edu Joan Krystal-Levy, LMSW ** joan.levy10@touro.edu Christine Lai, LCSW ** christine.lai@touro.edu Thomas Obrzut, LMSW ** ** Hedy Rubel, MSW, LMSW ** hedy.rubel@touro.edu Judy Strauss, MSW, PhD ** judy.strauss2@touro.edu Dorrine Veca, MS, MPH, LCSW x 5424 dorrine.veca@touro.edu ** For phone and/or information, please contact Andrea Kugielska x 5502 or andrea.kugielska@touro.edu 4

7 TOURO COLLEGE GRADUATE SCHOOL OF SOCIAL WORK FIELD CALENDAR Academic Year Full-Time Field Schedule (21 Hours Weekly) Monday, September 8 Thurs, Sept 25 Fri, Sept 26 First day of Field Work No Field Work Thurs, Oct 9 Fri, Oct 10 Thurs, Oct 16 Fri Oct 17 Week of Oct 6 Friday, Oct 31 No Field Work No Field Work Educational Plan Due Field Progress Review Due Thurs, November 13* Thurs, Nov 27 Fri, Nov 28 Community Day-Attendance Required at Event- No Field Work No Field Work Sunday, Dec 21 Mon, Dec 22 Sun, Jan 4, 2015 Field I & Field III Completed, Mid-Year Evaluation Due Winter Recess No Field Work Monday, January 5, 2015 Monday, January 19 Field Work II & IV Begins No Field Work Monday, February 16 No Field Work Thurs, March 5 No Field Work Sat, Apr 4 Fri Apr 10 Sun, April 12 Thurs, April 23* Friday, May 1 Sunday, May 10 Spring Recess No Field Work Field Work Resumes Community Day Attendance Required at Event - No Field Work End Year Evaluation Due Field Work Ends for Field II & IV Students * Date is subject to change Please note: Additional excused dates may be added. Please check the Graduate School of Social Work website for updates. 7/2/2014 5

8 TOURO COLLEGE GRADUATE SCHOOL OF SOCIAL WORK FIELD CALENDAR Academic Year Part-Time Field Schedule (15 Hours Weekly) Monday, September 8 Thurs, Sept 25 Fri, Sept 26 Thurs, Oct 9 Fri, Oct 10 Thurs, Oct 16 Fri, Oct 17 Week of Oct 6 Fri, Oct 31 Thurs, Nov 13* Thurs, Nov 27 Friday, Nov 28 Mon, Dec 22 Sun, Jan 4, 2015 Monday, January 5, 2015 Monday, January 19 Friday, February 6 Sunday, February 8 Monday, February 16 Thurs, March 5 Sat, April 4 Fri, April 10 Sunday, April 12 Thurs, April 23* Sun, May 24 Mon, May 25 Friday, June 26 Fri, July 3 First Day of Field Work No Field Work No Field Work No Field Work Educational Plan Due Field Progress Review Due Community Day - Attendance Required at Event - No Field Work No Field Work Winter Recess No Field Work Field Work Resumes for 15 Hour Field Students No Field Work Field Work I & III Completed, Evaluation Due Field Work II & IV Begins No Field Work No Field Work Spring Recess No Field Work Field Work Resumes Community Day - Attendance Required at Event - No Field Work No Field Work End Year Evaluation Due Field Work Ends for Field II & IV Students * Date is subject to change Please note: Additional excused dates may be added. Please check the Graduate School of Social Work website for updates. 7/2/2014 6

9 CSWE CORE COMPETENCIES In compliance with the Educational Policy Accreditation Standards set forth by the Council on Social Work Education (CSWE), Field Education provides students with the opportunity to gain learning that supports the competencies set forth by CSWE which are as follows: Identify as a professional worker and conduct oneself accordingly Apply social work ethical principles to guide professional practice Apply critical thinking to inform and communicate professional judgments Engage diversity and difference in practice Advance human rights and social and economic justice Engage in research-informed practice and practice-informed research Apply knowledge of human behavior and the social environment Engage in policy practice to advance social and economic well-being and to deliver effective social services Respond to contexts that shape practice Engage, assess, intervene, and evaluate with individuals, families, groups, organizations, and communities 7

10 PURPOSE OF THE MANUAL This manual is designed to serve as a guide and resource for students, field instructors, agency educational coordinators and executives, and faculty field liaisons. The manual contains relevant information about the objectives, policies and practices of the Touro College Graduate School of Social Work field education program. While this manual is designed to be comprehensive, given the dynamic and multifaceted nature of field work, it clearly cannot cover every situation. When in doubt contact your Touro Field Liaison or the Director of Field Education We welcome and are most appreciative of our collaborative relationships with agencies for providing strong learning opportunities in field education. THE ROLE OF FIELD EDUCATION The field education program plays a pivotal role in Social Work curricula. Field instruction provides students with supervised practice experience within the context of service. It is in the field work experience that students, utilizing classroom theory and knowledge, refine the skills needed to develop professional competence and identity. Field education entails a unique partnership between the school and its agencies, one whose objective is to design, implement, and monitor a sound educational program for students. Through ongoing communication, the agency and school personnel work to arrive at a shared educational philosophy and standards regarding field assignments, field instruction, and student performance. Ideally, this partnership is responsive to changes in agency environments, in school curriculum, and in the students it seeks to educate. The field learning/teaching plan for each student is developed in accordance with: the student s ability, experience, interest, and stage of learning development the field instructor s theoretical knowledge, practice experience, and teaching skills the agency s program resources Generally, students attend field work 21 hours/week during each of 4 semesters; however, for students wishing to do field work on a part-time (15 hour) basis, every effort is made to find appropriate sites. It is the mutual responsibility of the school and the cooperating agencies to provide the student with relevant practice and its theoretical base. The overall objective of field education is to produce a professionally competent, ethical, self-evaluating, knowledgeable social worker with the capacity to learn and the initiative to continue learning. 8

11 Integrative Practice Field Seminar In the Touro College Graduate School of Social Work, the curriculum includes an Integrative Practice Field Seminar. The Integrative Practice Field Seminar is part of the field work experience. This seminar meets 15 times per academic year for students who are in their Foundation Year of field placement and 10 times per academic year for Advanced Concentration Year students. This seminar focuses on orienting students to field education and reinforces the connection between the Practice courses and Field Education. (See Semester Tracking Form in Appendix.) The Foundation Integrative Practice Field Seminar (SW 642) carries a total of three credits and the Advanced Integrative Practice Field Seminar (SW 742) carries a total of two credits. During the week a student attends Integrative Practice Field Seminar, his/her field responsibility is reduced by two hours. THE FIELD EDUCATION DEPARTMENT The Field Education Department plans, implements, and evaluates the field practicum program under the leadership of the Director of Field Education. The Department also assigns advisors -- either full-time or adjunct faculty -- to students, and acts as a resource to advisors for consultation and support. The department is responsible for assessing all potential agency settings as well as ongoing agency relationships, and for planning and leading field instruction seminars for new field instructors. In addition, the department consults with agencies about issues related to student learning. The Director of Field Education is responsible for administering the department and serves as its representative on such interdepartmental School committees as Curriculum and Admissions. The Director reports to the faculty on the state of field work and on suggestions or reactions to policy or program changes that affect field work. The director also updates agencies on important changes in curriculum, policy, and program. NOTE: Only the Field Education Department can arrange field placements. Students who learn of an agency with a field instructor interested in taking interns should convey information to the field education department for follow-up. Field Objectives Our field objectives include providing opportunities to practice and demonstrate the following competencies: knowledge of the NASW Code of Ethics and its utilization in practice (refer to the Touro College Graduate School of Social Work Bulletin) professional use of self 9

12 practice skills and knowledge use of the helping process written and oral communications skills organizational context of practice and its utilization in service delivery community context of practice awareness and use of community resources awareness of existing social policy and its impact on social services CRITERIA FOR SELECTION OF FIELD PLACEMENTS Field placements are selected on the basis of the degree to which they embody and support the profession s and the Touro College Graduate School of Social Work s values, ethics, missions and goals. Final approval of field sites and instructors is at the discretion of the School s Department of Field Education. Students who perform social work-related jobs at their place of employment may wish to consider an Employment-Based field placement. Employment-Based internships require 225 hours per semester. (Please see the Employment-Based Field Agreement in the Appendix.) Criteria for field placement selection include: For Agencies: field sites that reflect a clearly-defined social work orientation and a practice that addresses clients welfare and social and economic needs. an approach that, while consistent with recognized professional standards, allows for a range of modalities including work with and on behalf of individuals, families, group, and communities. continuous evaluation and development of their programs, utilizing current professional knowledge. ability and willingness to provide qualified MSW field instructors. willingness to allow field instructors time to provide students with the requisite hours of supervision. allocation of time for new supervisors to attend the Seminar in Field Instruction (SIFI). availability, on an ongoing basis, of a range of assignments that are appropriate to students educational needs, challenging yet not overwhelming, and that provide the opportunity to apply knowledge to practice. student workload that offers the opportunity for involvement in varying modalities of service, as well as exposure to diverse people and problems. assignments that include direct contact hours by the middle of the first semester. 10

13 participation with the School in the development, monitoring, and review of the educational program. necessary space and facilities for students professional activities, including privacy for interviewing, desk and file space, and clerical assistance. an orientation to agency policies and procedures regarding risk assessment and management, including duties performed outside the agency (such as home visits). regarding students accepted for field placement, a stated policy of nondiscrimination on the basis of race, color, age, national origin, religion, gender, sexual orientation, disability, or veteran status. reimbursement of expenses associated with students escorting clients or making home visits (expenses associated with traveling to the field site are the responsibility of the student). For Field Instructors: must hold a Master s degree in Social Work from an accredited CSWE program and at least three years of post-master s experience. must possess an LMSW must adhere to the NASW Code of Ethics. for first time field instructors, completion of 24 hours of SIFI (Seminar in Field Instruction) training during students assignments. must be familiar with agency policies, programs and procedures and the nature of client needs. must orient the student to the agency and select appropriate assignments for the student. must be able to provide a minimum of one hour of weekly field instruction. Individual field instruction may be supplemented with group field instruction. must be prepared to review weekly process recordings (see below) and provide feedback to students. must complete student evaluations and submit them to the School. PLEASE NOTE: Different field instructors must be assigned to a students Foundation and Advanced Concentration years. (See Appendix for further information about criteria) SEMINAR IN FIELD INSTRUCTION (SIFI) New field instructors are required to participate in the Seminar in Field Instruction (SIFI) at a New York-area social work program. This seminar trains instructors to work with graduate social work students. The course focuses on orientation, adult learning, educational assessment, use of process recordings, diversity, and 11

14 evaluation. The blended SIFI course, which includes 8 in-class sessions and 4 online sessions, is offered by the Touro College Graduate School of Social Work. Information is available from the Department of Field Education. STUDENT FIELD RESPONSIBILITIES Schedule and Attendance Students are required to complete 1200 hours of field internship over two academic years. A full-time schedule requires 21 hours of internship weekly for 15 weeks per semester. A part-time schedule requires 15 hours of internship weekly for 20 weeks per semester, and requires students to extend their assignments into the summer. A minimum of 300 field hours must be completed each semester. Hours must be completed in a single semester they cannot be carried over to a following semester. Field hours must be configured in a minimum of 3-hour increments. Students follow their agency s calendar on field work days. When Touro is closed students are not expected to attend field; however, students may arrange field work hours during those times with agency permission. Students are expected to notify their field instructors when they are unable to report for scheduled hours. Three excused absences per academic year are permitted; additional absences must be made up. No change in field hours is allowed without permission of the agency and the Touro College Graduate School of Social Work. If extenuating circumstances impact a placement, e.g., loss of placement, medical emergency, death in family - the field department may develop a plan that includes additional field hours and regularlyscheduled meetings with a member of the field education administration. Advanced Year students who maintain 15 hour-per-week schedules should not expect to graduate in June. Other Student Responsibilities Educational Plan - Students are required to submit an Educational Plan (see Appendix) by the fifth week of placement, see p. 4 or 5 for due date. The plan should be prepared by the student in consultation with the field instructor, and presented in writing to the Touro field liaison for review. When the student, field instructor, and Touro field liaison have agreed on the educational benefits of the plan, it should be signed and submitted to the field department by the student. Students are required to attend scheduled meetings with their Touro field liaisons. 12

15 Students must thoroughly complete (including calculation of all field hours) and submit Semester Tracking Forms (see Appendix for Tracking Form for Field Work Assignments). This form must be submitted with the corresponding evaluation. Students must submit Process Recordings used in field instruction that have been reviewed by their Field Instructor. (see below for more on Process Recordings) Some agencies require the fingerprinting and background checks of student interns. The cost of these services is the responsibility of the student. Substance Abuse agencies may require drug testing of student interns. Internships in health care facilities, i.e. nursing homes, hospitals, will most likely require the student s immunization and health records. Student Availability for Field Work The field department makes every effort to accommodate students work schedules, and will attempt to find placements with evening/weekend hours where necessary. However, since it has become increasingly difficult to arrange such assignments, students weekly field schedules are required to include regular, daytime work hours on at least one weekday. Policies and Procedures Students must make their graduate student status clear to clients. Students are required to adhere to the NASW Code of Ethics. (Available in the Touro College Graduate School of Social Work Bulletin, Appendix B) Professional confidentiality must be maintained at all times. In process recordings, coursework papers, and other forms of documentation, this includes the concealment of individual clients identities through the use of initials, deletion of surnames, or substituting fictitious names for actual ones. Interns should not discuss clients in social settings or on social media. As standard practice, agency procedures should be followed. Students who have concerns about agency procedures should first discuss them with the field instructor. If the matter cannot be satisfactorily resolved, it should be pursued with the student s Touro field liaison, and then with the Director of Field Education. Under no circumstances are students permitted to see clients in the student s home. All field assignments must be completed in agency-approved space and with the knowledge of the Touro field liaison. Changing placements during the academic year is discouraged. A student feeling such a change is necessary must discuss the reasons with his/her Touro field liaison, whose authorization is required for any change of placement. 13

16 Process Recordings Process recordings are learning and teaching instruments which allow the student and field instructor to focus on the intern s learning needs, skill development, and integration of theory into practice. Essentially, process recordings are detailed reports of the student s professional interactions; they may be written about meetings with clients, consultations with other professionals, or contacts with other agencies. The four-column format of the Process Recording form includes spaces for: 1. a verbatim record of the student s interaction 2. the intern s feelings 3. the student s analysis of the interaction 4. the field instructor s comments Areas that should be analyzed in process recordings include: critical portions of the session, the client s strengths, weaknesses, and problems, and identification of major issues in the client s life. The student s self-critique should include methods used and their effectiveness, what the student might have done differently, if anything, and plans for the next meeting with the client. At the end of the recording, students should indicate their questions and concerns. Students are required to complete two process recordings each week, which are submitted to the field instructor prior to supervision. (See Appendix for sample process recording.) ROLE OF TOURO FIELD LIAISONS IN FIELD WORK Advisement is provided to students throughout their enrollment in the Touro College Graduate School of Social Work. Touro Field Liaisons provide both academic and field oversight. In their field advising capacity, liaisons serve as the link between the field instructor, the agency, the School, and the student. Touro Field Liaisons: teach the Integrative Practice Field Seminar, monitoring students adjustment to their internships. visit students field sites in the Fall and Spring semesters, maintaining regular contact with field agencies. meet with students on an individual basis, as necessary. monitor field internships to ensure sufficient volume, breadth, depth and diversity of assignments. 14

17 review process recordings that students have submitted to their field instructors. evaluate students, agencies, and field instructors. help students plan for subsequent learning needs. EVALUATIONS Professional judgments about the student s abilities and potential are conveyed through written evaluations by the field instructor after an evaluation conference between the field instructor and the student. The conference provides the opportunity for student and field instructor to mutually develop an assessment of the student s performance. The meeting is used to address significant learning issues and themes for their future work together. An evaluation conference is held at midpoint and again at the end of each academic year and is followed by a formal evaluation written by the instructor. The formal evaluation describes: the student s practice the student s involvement in the field instruction process and in the agency the student s process recordings as they indicate strengths and weaknesses in his/her learning style; the ability to record significant data critically and with self-reflection; the ability to use theory to inform practice issues of self-awareness and use of self the student s relationships with other staff members the student s mastery of the ethics and values of the profession of social work The field instructor and the student each sign the evaluation. If the student disagrees with, or wishes to respond to, any element of the evaluation, he/she may submit a written statement to the field instructor and field education department. This statement is attached to the evaluation as an addendum. Students receive copies of their evaluations from their field instructors, who also forward two copies of each evaluation to the Director of Field Education & Advisement. GRADES (See Appendix for evaluation forms.) Field work is graded on a Pass/Fail basis. Grades for field work are determined by the Field Education Director and Field Liaison after receipt of the Field Evaluation. A student who has not reached the required level of competency at the field placement will be assigned a failing grade. In lieu of receiving a failing grade, the Director of Field Education and the student s Field Liaison, in their sole and absolute discretion, may choose to assign a grade of incomplete and extend the student s field placement, providing an opportunity for the student to remediate his/her performance and receive a passing grade. 15

18 RESOLVING STUDENT CONCERNS Field internships are collaborative undertakings between Touro Graduate School of Social Work and field agencies. Students are encouraged to contact their advisor/liaisons if issues/difficulties arise in the field or in class. Early identification of field learning problems will often reduce later difficulties. Before contacting the school, students should first discuss their field concerns directly with their field instructors. If problems persist, the appropriate steps for students to take are: First, talk with their Touro Field Liaisons; If necessary, inform the Director of Field Education; If necessary, contact the Associate Dean and Director of the MSW Program. Mid-year changes of field assignment are strongly discouraged: they are disruptive to students, agencies, and clients. Thus, student requests to change placements mid-year may result in a postponement of field work until the next academic year. GRADUATE STUDENT REVIEW COMMITTEE When a student issue cannot be resolved within the Field Education Department, it is referred to the Graduate Student Review Committee (GSRC). The purpose of the GSRC is to assess and provide a disposition of problems or issues concerning students enrolled in the MSW program. These may include matters related to student academic integrity, academic or field learning performance, grades, ethics, or behavior. The GSRC consists of the Director of Student Advancement, who acts as chairperson, two full-time faculty members, the Director of Field Education & Advisement, and student representatives, as required. Detailed information about processes and procedures relating to the Graduate Student Review Committee may be found in the Catalog of the Graduate School of Social Work. 16

19 COLLEGE POLICIES PLEASE NOTE: The Catalog of the Graduate School of Social Work contains detailed information about additional policies and procedures. These policies and procedures are subject to review and modification from time to time and such revised policies and procedures may be available by clicking on the Students tab at the top of the Touro College home page, STUDENTS ARE EXPECTED TO FAMILIARIZE THEMSELVES WITH THESE SOURCES AND THIS VITAL INFORMATION. SATISFACTORY ACADEMIC PROGRESS Satisfactory Academic Progress ( SAP ) ensures that students are able to complete their academic program in a timely manner while achieving and maintaining compliance with minimum academic standards. Federal regulations mandate that all students are required to conform to SAP standards as they work toward a degree in order for them to qualify to receive financial assistance through all Touro College and University System ( Touro ) eligible Title IV federal financial aid programs. Conformance to Touro s SAP policy ensures that students complete their academic program in a timely manner while achieving and maintaining compliance with minimum academic standards. This SAP policy applies to all Touro students including undergraduates, graduates and professional students as described below. These standards are for Title IV Federal Financial Aid purposes only and neither replace nor override academic policies outlined by Touro, other state or Federal benefit programs (i.e., NYS Tuition Assistance Program) or individual program requirements. However, these standards are intended to be at least as rigorous as Touro College academic policies. Please view the full policy at: ARBITRATION OF DISPUTES Touro College students, faculty and staff are expected to abide by all Touro College policies and regulations, including those set forth on the Touro College website, and including the policies and procedures set forth in the Graduate School of Social Work Catalog. Touro College s arbitration policy was created with the intention of providing a program for the quick, fair, accessible, and inexpensive resolution of Disputes (see definition below) between Touro College and Touro College s current and former students (as well as applicants) related to or arising out of a current, former, or potential academic relationship with Touro College. The policy is intended to provide an exclusive mechanism for the final and binding resolution of all Disputes that cannot otherwise be resolved internally through the academic and disciplinary methods described elsewhere in the SHS Bulletin. It is not intended either to curtail or extend substantive rights available under applicable law, except to limit Touro College s 17

20 damages awardable to students in any and all events, and to limit the amount of time an aggrieved student has to file for arbitration. The policy should be interpreted in accordance with these purposes. A student s acceptance, registration, enrollment, matriculation and/or continued enrollment and matriculation at Touro College acts as his or her consideration and consent to these terms. Each student agrees that he or she will pay for their own fees and expenses related to or arising out of the arbitration. Each student acknowledges and understands that by registering and matriculating at Touro College they are clearly, freely and unambiguously agreeing to exclusively arbitrate any disputed claims that may arise, that are not otherwise resolved via Touro College s internal complaint or dispute mechanisms. You agree to waive any right to a trial by jury or to bring an action in court. All arbitrations of Disputes shall be exclusively conducted and heard by the American Arbitration Association ( AAA ), or its successor, before a single arbitrator who shall be an attorney. "Dispute" means all legal and equitable claims, demands, and controversies, of whatever nature or kind, whether in contract, tort, under statute or regulation, or some other law or theory; the application, potential enrollment, enrollment, matriculation, continued enrollment and matriculation, and graduation, suspension, dismissal, expulsion, separation or any other academic, disciplinary or other action or termination of such student with Touro College; any other matter related to or concerning the relationship between the student and Touro College including, by way of example and without limitation, allegations of: discrimination based on race, religion, national origin, age, veteran status or disability, sex (including sexual harassment), gender, sexual orientation, retaliation, defamation, infliction of emotional distress, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments Act, The Americans With Disabilities Act of 1990, Campus Sex Crimes Prevention Act, as amended, Sections 1981 through 1988 of Title 42 of the United States Code, if applicable, Family Educational Rights and Privacy Act of 1974 (FERPA), if applicable, The Immigration Reform and Control Act of 1986, New York State Human Rights Law, New York City Human Rights Law, or any other federal, state or local civil law, as well as any other law related to students, not-for-profits and higher educational institutions. Disputes do not include collections actions of tuition or other fees payable by the student and owed to Touro College. Requests to arbitrate must be filed with the other party and with AAA within one hundred and twenty (120) calendar days after the claim or dispute arises or the act or acts as to which arbitration is brought occur. If a student fails to file a request for arbitration with Touro College and AAA within one hundred and twenty (120) calendar days after the claim or Dispute arises, that claim or dispute will be conclusively resolved against the student even if there is an applicable statute of limitations that may have given the student more time. Any judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The Arbitrator, rather than any court, is the sole venue for any claims regarding the arbitration mechanism. If any provision of the policy is determined to be invalid or unenforceable in any jurisdiction, the remaining provisions shall remain in full force and effect and shall be liberally construed so as to effectuate the purpose and intent of the policy. This policy precludes litigation in any court of any claim that could be arbitrated. 18