Specialized Financial Services

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1 Specialized Financial Services At the heart of retail banking development March 2011 Corporate & Investment Banking / Investment Solutions / Specialized Financial Services

2 A streamlined organization chart natixis One company, three core businesses Corporate and Investment Banking Capital Markets Structured Finance Commercial Banking Investment Solutions Asset Management Insurance Private Banking Private Equity Specialized Financial Services Factoring Sureties and financial Guarantees LEASING CONSUMER FINANCE FILM industry FINANCING Natixis is the corporate, investment management and financial services arm of Groupe BPCE, the second-largest banking player in France. With close to 22,000 employees and offices in 68 countries, Natixis has a number of areas of first-rank recognized expertise in three core businesses: Corporate and Investment Banking, Investment Solutions (asset management, insurance, private banking, private equity) and Specialized Financial Services. Performances confirmed in 2010 Net income (group share) billion Net banking income billion + 10 % versus December 31, 2009 Gross operating income billion + 25 % versus December 31, 2009 A global player, Natixis has a longlasting commitment to its own client base of companies, financial institutions and institutional investors as well as the client base of individuals, professionals and small and medium-size businesses of Groupe BPCE s two retail banking networks. Natixis is listed on the Paris stock exchange CAC 40 index. Strong capital structure Tier 1 ratio * 11.4 % Tier 1 capital * 16.8 billion Quality long-term ratings A+ (stable outlook) Standard & Poor s Aa3 Moody s A+ Fitch Ratings (stable outlook) (stable outlook) EMPLOYEE savings scheme PAYMENTS SECURITIES SERVICES Groupe BPCE is the second-largest French banking group, with 36 million clients, 8 million cooperative shareholders and 125,000 employees. Made up of Banque Populaire and Caisse d Epargne retail banking and of specialized subsidiaries boasting expert knowledge in their particular areas of activity, the group carries on all the activities of a commercial banking and insurance specialist and provides solutions in corporate and investment banking and in financial services. Figures as at December 31, 2010 *Early application of the prudential treatment of CCIs (cooperative investment certificates) using a weighting factor.

3 Specialized Financial Services IN 2010* At the heart of commercial banking development, Natixis Specialized Financial Services comprises eight business lines: Factoring, Sureties and Financial Guarantees, Leasing, Consumer Finance, Film Industry Financing, Employee Savings Scheme, Payments and Securities Services. From product design to management of client operations, solutions are underpinned by an industrial approach designed to achieve maximum competitiveness and performance, while providing all client types with high-quality expertise in each business line. Specialized Financial Services products and services are developed for Groupe BPCE retail banking networks and to generate business for Natixis. They are also designed to meet the requirements of other large banking networks and financial institutions, and enable them to pool the cost of technological investment. With the issues of performance, security, compliance, control and the need for a proactive approach to quality all becoming increasingly important, Specialized NBI breakdown by business line Factoring Sureties and financial Guarantees Leasing Consumer Finance Film industry Financing Specialized Financing 51% 49% Financial Services have been organized to foster operational and commercial efficiency in each business line. All types of client retail, corporate, institutional investors, asset managers, banks and other financial institutions will receive efficient and professional service delivered by high-quality, experienced personnel. 3,360 employees Financial services NBI % Expenses (618) (672) 9% GOI % 12% 17% 10% 12% 22% 16% Securities Services Payments 1% 10% Employee savings scheme No.1 for employee savings (source: AFG, June 2010) No.1 for film industry financing No.1 for guarantee insurance No.2 for real-estate leasing (source: ASF, December 2010) No.2 for retail custody No.3 for e-money processing (source: Groupement des Cartes Bancaires) No.3 for factoring (source: ASF, December 2010) No.3 for consumer credit (source: ASF, December 2010) * in France

4 Specialized Financing Factoring 21 billion of amount purchased 7 million receivables purchased 5,800 factoring clients NBI % Expenses (72.4) (81.1) 12% GOI (18%) Natixis Factor develops extensive solutions geared at financing, managing and protecting corporate commercial receivables. Natixis Factor provides companies of all sizes with solutions to optimize and manage their receivables, such as factoring and financing, credit insurance, business information and receivables management. Alongside Banque Populaire and Caisse d Epargne, Natixis Factor pursues its commercial development. Thanks to its multi-segment service and multi-channel distribution policy adapted to all client types, its products are distributed with Groupe BPCE banks, Natixis, and via brokers. The quality of client service, subject to a service certification since 2005, was confirmed by clients in France and worldwide through an annual customer satisfaction survey. 172,000 home loan insurance policies 5,300 Loi Hoguet guarantees for property managers and real-estate agents 21,000 single-family homes with completion guarantees Over 30,000 sureties for companies NBI % Expenses (39.7) (40.7) 3% GOI % Sureties and Financial Guarantees Specialized in financial guarantees, Compagnie Européenne de Garanties et Cautions provides a multi-market offering. Via its three brands Saccef, Cegi and Socamab, Compagnie Européenne de Garanties et Cautions covers several economic sectors, such as housing, social economy, industry, public works and public/private partnerships. This offering is also differentiated by high-tech services (online sureties) available to partners and clients.

5 11.5 billion of assets 3 billion contracts No.1 French player for the financing of renewable energies NBI % Expenses (54.5) (57.3) 5% GOI % Leasing Natixis Lease is a key player in the financing of professional equipment and property. There are several financial solutions for professional equipment, i.e. realestate leasing, simple rental, car leasing, computer equipment management leasing. For professional real estate, the range goes from realestate leasing to renewable energy financing. Natixis Lease services are marketed by Banque Populaire and Caisse d Epargne. They target companies of all sizes and the self-employed (craftsmen, store-owners, professionals, farmers, etc.) Natixis Lease is also present alongside Natixis corporate clients and shows its capacity to solve increasingly sophisticated investment issues. Abroad, it is present in Spain and in Italy. It is also present at La Reunion, the French West Indies, New Caledonia, and Tahiti via its Océor Lease subsidiary. 1.6 million revolving credit accounts 1.4 billion of revolving credit portfolios 1,289,000 personal loans granted by Caisse d Epargne banks 8.6 billion of personal loan portfolios under administration Natixis Financement brings together the full range of consumer credit expertise, i.e. marketing and NBI % design, coordination of distribution Expenses (80.3) (90.5) 13% networks, credit scoring, account GOI % management and fronting, compliance, recovery and litigation. Consumer Finance Natixis develops revolving credit products and manages personal loans for Groupe BPCE banks, via its subsidiary Natixis Financement. In order to meet the needs of its growing business, Natixis Financement opened its 6 th customer relationship center (CRC) in Bordeaux. In an economic environment unfavorable to consumer credit, Natixis Financement demonstrated good commercial dynamics, underpinned by the launch of the debit/credit cards in the Banque Populaire and Caisse d Epargne retail banks. Approximately 600 million of loans per year Financing of 15% of French television productions NBI (6%) Expenses (5.8) (5.7) (1%) GOI (9%) Film industry financing Natixis Coficiné finances all picture and sound productions. It finances the production and distribution of feature films, television fiction, documentaries, animation series, video games, music, plays, etc., as well as related technical industries (photo printing laboratories, auditoriums, studios, etc.), projection rooms and distribution (movie theaters, theaters, video clubs, etc.), communications, multimedia and television broadcasting, etc. Originally targeted at the French market, Natixis Coficiné has extended its activity to the European Union (Germany, Belgium, Spain, Luxembourg, the United Kingdom) and Canada. The Natixis Coficiné team comprises some thirty professionals and technicians from the financial, film and television sectors who provide clients with a range of loans tailored to their requirements.

6 Financial Services Employee savings scheme Natixis Interépargne assists companies with their employee benefits policies via a comprehensive range that spans employee savings plans, retirement savings, employee share ownership, group insurance policies and service vouchers. A pioneer in employee savings plans and employee share ownership in France and abroad in large, medium-size, small and very small businesses, Natixis is the leader in employee savings accounts in France. It leverages its know-how to develop group retirement savings plans (Perco). A team of experts implement defined contribution or benefit plans (articles 83 and 39) or for the outsourcing of employee-related liabilities (end of career benefits, time savings accounts, etc.). The employee savings solutions designed by Natixis Interépargne are distributed by Natixis, and by the retail banking networks of Banque Populaire and Caisse d Epargne for professionals and small- and medium-size businesses. A trailblazer in solidarity-based employee savings schemes since the 80s via Natixis Asset Management, Natixis Interépargne is the leader in this market. In addition, its subsidiary, Natixis Intertitres, distributes the full range of regulated service vouchers in France (lunch voucher - Chèque de Table ; pre-financed cheque for home employment - CESU Domalin ; gift voucher - CA DO chèque; culture voucher - CA DO chèque Culture; and the first luxury multi-shop gift voucher - CA DO chèque So Chic). Thanks to a partnership with Orange, the CESU developed for the départements to pay welfare assistance has added an offering that combines remote processing and pre-financed CESU. No.1 for solidarity-based savings (48% market share) (source: Finansol 31/12/2010) No.1 for SRI employee savings (31% market share) (source: Comité intersyndical de l épargne salariale 15/09/2010) Over 47,000 corporate clients for employee savings 3 million employee accounts managed (25.2% market share) (source: AFG 30/06/2010) 17.9 billion of AuM (21% market share) (source: AFG 30/06/2010) 80 million service vouchers issued to more than 27,000 clients 85 million CA DO CHÈQUE issued 187,300 group life-insurance and health and benefit protection policies NBI % Expenses (87.5) (88.7) 1 % GOI %

7 Payments Natixis Paiements handles all the processing needed to unwind issued and received payments both from a financial and accounting standpoint, and for all client types. Natixis Paiements provides a full set of national, European and international payment services for all types of transactions and all exchange systems. An open information system is used for the exchange and processing of banks and financial institutions bulk and individual operations via organized systems. In the electronic banking field, Natixis Paiements delivers a full offering from design to sales engineering support to distribution networks. It covers the distribution of Visa and Mastercard bank cards to retail, professional and corporate users, and for stores. All Banque Populaire and Caisse d Epargne transactions and nongroup bank transactions are handled by Natixis Paiements specialist personnel and underpinned by highly efficient IT facilities million cards managed 379,000 shopkeeper contracts managed 6.2 billion transactions exchanged in SIT 24,700 billion exchanged via CRI NBI % Expenses (121.2) (162.0) 34 % GOI (8 %) Securities Services Natixis EuroTitres department is a major player in retail custody and private banking. It provides flexible and competitive solutions adapted to the domestic and international development of its clients. The EuroTitres department is the key partner to various banks and financial institutions, such as first-rank banks including Banque Populaire and Caisse d Epargne, specialist banks with or without network as well as financial institutions or private banking portfolio management firms, public institutions, etc. Its customizable offering ranges from simple provision of a secure processing system to a comprehensive package of financial instruments covering all back-office functions (order routing and execution, posting transactions, client reporting, securities custody, etc.). This offering is rounded out with distribution tools for clients and middle or back offices. The EuroTitres department platform can process large volumes in a secure and reliable way. It benefits from continuous investments so as to ensure they remain up to date with the latest regulatory and commercial changes, both from the standpoint of compliance and operational risk monitoring. With over 30 years experience and top-level teams, EuroTitres is a recognized player in the retail custody field in France. Lastly, the SLIB subsidiary develops innovative solutions for European securities players to help optimize processing: risk control, clearing, settlement-delivery, order management and account holding. SLIB is also the operator of the new platform to collect voting instructions during the period when French companies hold their Shareholders Meetings. No.1 for the outsourcing of retail and private banking custody 261 BILLION OF ASSETS 4.5 million securities accounts NBI (6%) Expenses (156.8) (146.7) (6%) GOI (4%)

8 5, avenue de la Liberté Charenton-Le-Pont Tel. : /2011 Dmitry Yashkin/Shutterstock

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