VoIP Security. Customer Best Practices Guide. August IntelePeer

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "VoIP Security. Customer Best Practices Guide. August 2015. 2015 IntelePeer"

Transcription

1 VoIP Security Customer Best Practices Guide August IntelePeer

2 Contents Contents... 2 Getting Started... 3 Pre-Deployment Considerations... 3 Preparation Check-List... 3 Common Security Threats... 4 Security Best Practices... 7 Importance of an SBC... 7 General Security Measures... 8 Securing Connections from Dynamic IP Addresses VoIP Encryption Securing VoIP Devices Service Provider Support Call Barring Fraud Alerts VoIP Checklist IntelePeer 2

3 Getting Started IntelePeer takes the security of our customers information and systems very seriously. Telephony using Voice over IP solutions delivers many benefits including cost savings and increased flexibility, but as with much of today's technologies, there are security threats that must be considered. We ve compiled some of the best advice from service providers, security experts and vendors to create a best practices guide for minimizing your security risks in VoIP environments. The security measures outlined in this document include on-premise IP-PBX configuration steps, as well as tools available from IntelePeer to help you minimize your security risks. Pre-Deployment Considerations Before implementing a VoIP PBX system, know that maintaining a secure environment requires duediligence and that pre-cautionary steps must be taken to protect your business environment. Because a PBX can make almost unlimited chargeable calls very quickly, it has become a profitable target for professional hackers. Hackers continuously scan VoIP PBXs for weaknesses and engineers who specialize in VoIP security can setup measures to ensure PBX security and prevent such risks. Preparation Check-List Here is a checklist of tasks and responsibilities to securely set-up and maintain your PBX prior to installation. During Setup 1. Subscribe to security mailing lists for all vendors that your solution encompasses 2. Set up regular calendar of maintenance activities that are relevant to your installation 3. Keep a list of all hardware and software assets with versions of software/firmware Regular Checks (recommended daily) 1. Check security mailing lists for new vulnerabilities and apply recommend fixes 2. Check SBC logs 3. Check call logs for unexpected call traffic 4. Check network graphs for unexpected traffic 2015 IntelePeer 3

4 Common Security Threats There are industrial-grade scanners operating around the clock to find and exploit unsecured IP-PBXs and hosted handsets. Like any PC or Network with direct Internet access, an IP-PBX must be secured against malicious attacks before deployment. The following security issues and attacks have been identified on many standard VoIP implementations. 1. Call Interception One of the most commonly encountered problems with VoIP set-ups, is when data passing through VoIP gateways is not encrypted by default. If a malicious attacker finds the stream s source, the signal can be hijacked and the hijacker can listen to conversations. To intercept calls, the attacker only requires physical access to a LAN segment that the VOIP packets travel across. In order to safeguard against call interception, most enterprises use Ethernet switches instead of hubs to limit the number of locations for a possible exploit. Call interception is more risky with unsecured wireless networks as attackers can easily enter a corporate network and listen in on phone calls. 2. Denial of Service attacks A DoS attack flood the network with large amounts of data resulting in disruption of services. This data can be in many forms, but all prevent the network from functioning properly. A DoS attack can be far more devastating if the attack is carried out by multiple computers (such an attack is called a DDoS). DDoS attacks may target different parts of the network; however, if your VoIP infrastructure is directly connected to the primary network it may be affected by the DDoS attack. Denial of service attacks can cause several problems for VoIP sessions. Some DDoS attacks may not bring down the network, but may cause severe traffic disruption due to increased latency, jitter and packet loss. 3. Exfiltration of Data Another major problem an enterprise may encounter is the exfiltration of confidential data from their networks. In this scenario, attackers make use of RTP sessions to extract information from a corporate environment. VoIP packets, unlike data packets in other formats, are much more difficult to scan for hidden content or data without introducing delay into the entire data stream. Exfiltration attacks are usually carried out by VoIP Trojans that send data out of the host system as an RTP stream IntelePeer 4

5 4. Vishing Vishing (or voice phishing) is the practice of using a telephone system to gain access to confidential personal and financial information. Voice phishing tricks the victim into trusting the caller to inadvertently release sensitive information. Due to its nature, vishing attacks are very difficult to mitigate, but user awareness against such attacks is the best solution. Vishing is typically used to steal information such as credit card numbers or user information used in identity theft schemes. Some fraudsters utilize features facilitated by Voice over IP (VoIP), such as caller ID spoofing to display a number of their choosing on the recipient s phone line and automated systems (IVR). 5. Spamming over Internet Telephony (SPIT) VoIP spam or SPIT (Spam over Internet Telephony) is the mass sending of automatically dialed, pre-recorded phone calls using VoIP. These messages are sent hundreds of times to several victims and are very difficult to monitor and mitigate. As VoIP systems make use of computer systems, it is extremely easy to send massive amounts of voice spam to thousands of different VoIP users. VoIP technology has many free and open source tools that are easily accessible (e.g. Asterisk and SIP). Such tools greatly simplify the job of the VoIP spammer. One technology that is commonly exploited to carry out SPIT attacks is the Session Initiation Protocol (SIP). SPIT attacks can be mitigated using a variety of techniques including: Blacklisting and Whitelisting possible spammers Audio Captures Reputation Systems Consent Based Communication 6. Caller ID Spoofing Caller ID is used to identify the caller s information. By spoofing, the caller ID can appear to be a legitimate call asking for confidential information which can further lead to data breaches. There are websites that can be used to spoof calls (spooftell.com, covertcalling.com, etc.); many of which are restricted to specific countries. 7. Viruses and malware Viruses and malware are a prevalent threat across all technologies and can act to bring down the entire VoIP network or abuse the VoIP usage. Malwares posing as software leak VoIP credentials open a remote backdoor on the target. Software phones are more vulnerable to such attacks IntelePeer 5

6 8. General Scanning and Directory Scanning General and directory scanning is the process of finding VoIP Hosts and running services on the network. Nmap is commonly used for this purpose. After hosts are found and ports identified, scans are used to find running services. Once the hosts are found and ports identified, the type of device can be determined using Network stack fingerprinting. 9. Registration Hacking Registration hijacking occurs when an attacker impersonates a valid user agent and replaces the legitimate registration with its own address. This attack causes all incoming calls to be sent to the user agent registered by the attacker. 10. Man-In-The-Middle Attacks The basic concept is an attacker broadcasts spoofed advertisements of the MAC address and thus forces subsequent IP packets to flow through the attacker's host. This thereby allows communications eavesdropping between two users. 11. Session Manipulation An example of Session Manipulation is Session Tear Down, which occurs when an attacker observes the signaling for a call, then sends spoofed SIP BYE messages to the participating user agents (UA). Most SIP UAs do not require strong authentication, which allows an attacker to send a properly crafted BYE message to the two UAs, tearing down the call. This same methodology can be applied to other messaging such as redirect. 12. Equipment Reboot Equipment reboot uses SIP messaging, including NOTIFY/check-sync messages sent to User Agent, causing a reboot rendering the device almost inoperative. 13. War Dialing War Dialing (or wardialing) is the technique of using a call script to automatically scan a list of telephone numbers, usually dialing every number in a local area code to search for computers IP phones, voic boxes and fax machines. Hackers use the resulting lists for predicting user accounts (by capturing voic greetings), or locating entry-points into the computer or other electronic systems IntelePeer 6

7 Security Best Practices If you have a network that connects to the Internet, then it is a potential open door for attackers. It is worth considering a few basic aspects of security to amply protect yourself. Attack on voice systems is nothing new and hackers have been attacking company telephone systems for decades, even before VoIP came along. An attacker may just be attempting to get some free long distance calls for himself, but there are also organized criminals who want to use your telephone system to route international calls at your cost. Some may route calls to premium rate numbers (which they have set-up) to make money. In any case, the result is the same: your phone bill is increased and the money is in their pocket. Attacks to get free calls are known as toll fraud attacks, whereas attacks to call premium rate numbers are known as revenue share fraud, and usually International Revenue Share Fraud (IRSF). To ensure VoIP security, you should first safeguard yourself with adequate network security. Your VoIP system consists of elements like a PBX (for example Asterisk), and VoIP phones or soft-clients (software that acts as a phone from your computers desktop). Each of these devices are often fully functional computing devices that have web interfaces and configuration screens, and you need to consider how to secure each device as you would secure a desktop PC. Importance of an SBC Contrary to some opinions, Session Border Controllers (SBCs) are the best edge device for security in VoIP deployments. SBC are developed explicitly for voice traffic and have the same built in security features as a standard network firewall. SBCs commonly maintain full session state and offer the following functions: Security Protects the network and other devices from: o Malicious attacks such as a denial-of-service attack (DoS) or distributed denial-of-service (DDoS) o Toll fraud via rogue media streams o Topology hiding o Malformed packet protection o Encryption of signaling (via TLS and IPSec) and media (SRTP) Connectivity allows different parts of the network to communicate through the use of a variety of techniques, such as: o NAT traversal o SIP normalization via SIP message and header manipulation o IPv4 to IPv6 interworking 2015 IntelePeer 7

8 o VPN connectivity o Protocol translations between SIP, SIP-I, H.323 Quality of Service the QoS policy of a network and prioritization of flows is usually implemented by the SBC. It can include such functions as: o Traffic policing o Resource allocation o Rate limiting o Call admission control o ToS/DSCP bit setting Media services many of the new generation of SBCs also provide built-in digital signal processors (DSPs) to enable them to offer border-based media control and services such as: o DTMF relay and interworking o Media transcoding o Tones and announcements o Data and fax interworking o Support for voice and video calls Statistics and billing information since all sessions that pass through the edge of the network pass through the SBC, it is a natural point to gather statistics and usage based information on these sessions. General Security Measures Passwords. Secure all VoIP devices that have a configuration interface, including phones, PBX's, IP Phones, Soft Clients, workstations and other networked devices. Reinforce the use of strong passwords on VoIP phones with a policy on the PBX to require them. Leaving just a single phone with a default password, weak password or no password significantly increases the risk of a toll-fraud attack. Never leave any system with the default or factory password. Attackers know these passwords, and this is the simplest attack. If your users choose their own passwords and PINs then try to discourage them from using obvious passwords, or ones that are easy to guess if you know a little about the person (e.g. car registration, partner s name etc.). PIN numbers like 1111 or 1234 are easily guessed by attackers. Here are a few strategies for creating strong passwords: o Join two or more words, perhaps that tell a story that the owner will remember, e.g. bonsaitreecare, blacklabrador o Include numbers as well as letters in the password, e.g. 10terhooks, 5after IntelePeer 8

9 o Studies have shown that password length is the single most important factor in password security. Use longer passwords with 8 characters as a minimum, 12 or more is better. These types of password are more resistant to dictionary attack where an automated system tries to log on many times, using a list of common words and logins, e.g , pa33word, etc. VPN. An encrypted Virtual Private Network is a way for remote users (e.g. home workers) to access your network securely. Access is via a password, and traffic is encrypted so that no-one on the Internet can monitor and capture your data. Patches. Keep systems up-to-date with operating system patches. New system vulnerabilities are being found every week, so it is important to patch systems regularly. Unused Services. Disable any unused services in order to avoid misuse. For example, if you don t use the voic system, disable it, as an attacker might exploit a weakness to gain access to further services. WiFi. Wireless brings its own set of system vulnerabilities. If you allow WiFi access, make sure you use a secure encryption system (like WPA2) to make it difficult for strangers to join your network, and choose a secure passphrase (see passwords, above). Management Interfaces. Secure VoIP systems (PBX, phone, etc.) behind your company SBC. Remember if someone can reconfigure these systems remotely, then there is a possibility to reroute calls to international destinations or to premium numbers. Control ports left open on the Internet is easily found, in some cases even using a simple Google search. Mobile VoIP. If you use VoIP from smartphones (which is increasingly common), then configure the access PIN on the phone. Mobiles get lost and stolen, so you should prevent the phone being used (for services including VoIP) with a PIN. Many phones have a feature to automatically erase phone content after a PIN has been incorrectly entered a number of times. Consider using encryption services for remote VoIP phones, especially if these remote phones connect via public Wi-Fi hotspots. Even if you do not consider that your phone calls are sufficiently confidential to need this level of secrecy, encrypting VoIP traffic can provide some valuable additional security controls. Mobility Services. Think carefully about the remote services you want users to have. For example, it can be very useful for remote users to be able to reconfigure call forwarding 2015 IntelePeer 9

10 features, so that calls are forwarded to home or mobile numbers. The flipside of this is that an attacker might use the same feature to reroute calls to a premium number. Any service that allows a remote caller to get back to the PBX dial tone has potential for making unauthorized calls at your expense. Lock down the PBX. A VoIP phone can register with a PBX from anywhere in the world. You may choose to limit registrations to within your own office network, or only allow preconfigured VoIP phones access. You may be able to secure phones via password, IP address or MAC (physical) address. This is a good policy to grant access to specified users, i.e. deny access by default, and create exceptions for authorized users. Patches. Just as with network systems, VoIP components also have vulnerabilities that can be fixed with periodic software/firmware updates. Your PBX manufacturer or reseller may have recommended firmware versions; check with them. Call Limits. Your Internet telephony service provider (ITSP) may be able to provide services to protect you from overspend on your telephony service. For example, they may be able to limit calls to premium rate and international destinations. Some ITSPs can detect patterns of fraud, e.g. uncharacteristic repeated calls to overseas destinations and automatically prevent calls until you authorize the extra spend. Securing Connections from Dynamic IP Addresses It is not always possible to limit VoIP interconnects to static IP addresses. Most home workers will use a standard domestic broadband connection, virtually all of which use dynamic IP addresses. Roaming users connecting from Wi-Fi hotspots and users running VoIP apps on mobile devices will all connect from dynamic IP addresses. Where connections from dynamic IP addresses cannot be avoided, ensure that authentication for all user accounts is enabled and those robust passwords are chosen as discussed elsewhere in this document. Check that your PBX requires and enforces authentication for as wide range of operations as possible. At a minimum, user agent registration (SIP REGISTER), and call set-up (INVITE) must be authenticated. Other operations such as call termination (BYE) and presence and voice mail notification (SUBSCRIBE/NOTIFY) should also require authentication. These authentication requirements apply to internal IP phones and for remote users, as an attacker will target both categories. If your PBX cannot authenticate the full range of protocol operations or if for other reasons it is not practical to configure it to do so, consider using a specialist security gateway to provide the full range of authentication services IntelePeer 10

11 For additional security, consider enabling encryption for remote and roaming users. The SBC can then be configured to allow only encrypted VoIP traffic from dynamic IP addresses. Where possible use a direct, dedicated connection for trunk/interconnect connections with your provider. A direct dedicated connection will greatly reduce the risk of a range of security threats. Whether using a direct dedicated connection or the public Internet, you should use an SBC. Configure the SBC to allow only authorized interconnect traffic to and from the trunk/interconnect provider; this reduces the risk of unauthorized access to your PBX. VoIP Encryption The SIP standard allows both signaling (call set-up) and media (audio or video streams) to be encrypted. The standard specifies the use of TLS for signaling encryption and SRTP for media encryption. TLS is the same as the protocol used to access a website providing online banking or other services needing encryption. SRTP is designed specifically for encrypting VoIP calls. It is a lightweight but a secure encryption protocol that avoids the overhead associated with VPN technologies designed primarily for data. Many IP phone vendors now offer call encryption and most soft-phone available for laptops, mobile phones and tablets include encryption. While only some IP-PBXs support encryption, a good SBC will handle encrypted calls. Encrypting VoIP calls provides many benefits including: Additional security for remote and roaming users connecting from dynamic IP addresses. Protection against a wide range of attacks that rely on monitoring VoIP calls. These include offline password recovery attacks, call termination attacks and a range of denial of service attacks. Defense against unauthorized eavesdropping. Call encryption is an area where VoIP can offer a superior service over fixed line and cellular networks. There are a number of documented, although illegal, techniques for monitoring calls on cellular networks. Where call privacy is important, VoIP offers a simple and cost effective mechanism to encrypt calls. Securing VoIP Devices Most IP-PBX installations use VoIP telephones installed on workers' desks. One of the great benefits of VoIP is that you can take your telephone anywhere in the world, plug it into the Internet and it will work exactly as it did back home or in your office. This has many advantages but it also brings increased security concerns IntelePeer 11

12 Additionally, VoIP telephones and adapters are powerful online computers needing protection from an external attack, just like your PC. But don t worry, the security precautions you need to consider are simple and you already have what you need to apply them (almost everything discussed below applies also to users of softphones on PCs and Macs.) 1. With IntelePeer you can be certain that we follow industry best practices. 2. Any modern router that connects you to the Internet will have some kind of integrated firewall. Most corporate hotspots have a firewall in place for Guest logins. 3. Your device normally contains a username or account number plus a password, which it uses to log itself into your service provider s telephone network. Keep this password safe because it can be used by anybody anywhere to make phone calls from their own phone if they can get their hands on it. See section three for advice on passwords/pins. 4. If you dispose of a phone, you should remove your username/password first. Log-on to the device's web page and remove this information. A factory reset is even better, as it also removes the calling directory and records of your calls. 5. For softphones, remove the password and then uninstall the application. When disposing of a PC or laptop it is good practice to format the disk or even to remove and destroy it. 6. Change your password on your VoIP service itself and, if you are no longer using their service, delete any credit cards on file and cancel the account. 7. Keep the software on both your PC and phone patched up-to-date. Service Provider Support In most IP-PBX attacks, the motive is fraud. The attacker will make expensive calls, including calls to international destinations or to premium rate numbers from which they profit. If your IP-PBX has been compromised, any local policies you have in place to restrict calls will almost certainly be rendered useless. It is therefore important to work with your service provider to add an additional, external layer of protection. IntelePeer is well-versed in the area of security and has a number of safeguards in place to help combat fraud. Furthermore, IntelePeer has clearly demonstrated, with evidence, their understanding and commitment to security. There are a variety of ways in which IntelePeer supports the security of our customers, some of which are described below IntelePeer 12

13 Call Barring You may wish to block calls to/from certain countries, numbers or area codes. If you do not need to make international calls for example, IntelePeer ensures this feature is not available to your business. Fraud Alerts IntelePeer monitors and takes measures to protect its network from fraudulent abuse and unauthorized access. Our fraud management practice incorporates proactive call screening and alert procedures to reduce fraud exposure. By monitoring fraud, IntelePeer attempts to reduce our customer s fraud risk. IntelePeer's fraud detection also works with our customers to share information related to fraud trends. Today s voice switching network alarms are based on specific patterns that indicate a high probability for fraud, i.e., long duration international calls, international PBX fraud, and calls terminating to known "high fraud" countries. If suspicious calling patterns are observed, IntelePeer s Customer Service organization makes reasonable attempts to alert the customer of the suspected fraud. It is up to the customer to advise IntelePeer of the appropriate action (for example, block the TN, ANI or entire TG). In the event that the customer does not respond, we will disable the effected Trunk Group until the customer is reached in order to maintain the integrity of the network. VoIP Checklist Below is a list of key issues that you should check off to ensure that your IP-PBX is VoIP Ready: Server Ensure you fully understand your system s functionality and capabilities and restrict access to those services which you do not use. Confirm the server you want to deploy the IP-PBX on is hardened, with unnecessary services disabled. Disable SSH Root access with SSH login via Secure Key and default ports changed, i.e. use 4245 for SSH not 22, etc. Secure the system physically, install it in a secure location and restrict access to that area Limit Max Trunk calls and Max calls per extension to your requirements Make certain that your server s operating system and ALL associated software that you are installing is latest version with ALL the latest security patches enabled. Change ALL the default passwords Passwords & Access 2015 IntelePeer 13

14 Ensure ALL passwords, including extension passwords are complex. If possible, require alpha/ numeric and as many digits as the system allows. Avoid 0000, 1234, extension number=pin passwords Limit password access to any maintenance ports. Require that passwords and access codes are changed regularly Delete/change passwords for ex-employees immediately following separation Set access PIN on smartphones that will use VOIP Limit external access to known IP s only Consider limiting call types by extension, if an extension user has no requirement to ring international/premium rate numbers then bar access to these call types. DISA - (Direct Inwards System Access) is typically used to allow employees to dial in from home and make outbound calls (usually high value call types, i.e. mobile, international etc.) via the company PBX. Limit VOIP registrations to office network Limit your extension registration source IP. For all extensions that are not public facing, (i.e. device that does not have to use public IPs for registration) ensure that those extensions are only accessible via your internal network. This ACL type limitation can be done at both the extension and trunk levels. Block access to unallocated mailboxes on the system, change the default PIN on unused mailboxes Security Checks Enable logging and check firewall logs weekly. Be vigilant for evidence of hacking. The inability to get an outbound line is usually a good indicator of high volumes of traffic through your system. Check for calls outside business hours. Reviews of calls should be regularly carried out to cover analysis of billed calls by originating extension also to identify irregular usage and unexpected traffic Assess security of all PBX peripherals/applications: platform, operating system, password and permissions scheme. Carefully evaluate the security of any onboard remote management utility (e.g. PC Anywhere) for possible holes. Enable a backup routine Back-up your system at least once every 30 days 2015 IntelePeer 14

Recommendations for secure deployment of an IP-PBX

Recommendations for secure deployment of an IP-PBX Internet Telephony Services Providers Association Recommendations for secure deployment of an IP-PBX Version 2 November 2013 Contact: admin@itspa.org.uk Contents Introduction... 3 Health Warning!... 3

More information

ITSPA. Recommendations for secure deployment of an IP-PBX. Public. Node4 Limited Richard Buxton 31/05/2011

ITSPA. Recommendations for secure deployment of an IP-PBX. Public. Node4 Limited Richard Buxton 31/05/2011 ITSPA Recommendations for secure deployment of an IP-PBX Public Node4 Limited Richard Buxton 31/05/2011 Recommendations for secure deployment of an IP-PBX Node4 are members of the Internet Telephony Service

More information

THE TOP SECURITY QUESTIONS YOU SHOULD ASK A CLOUD COMMUNICATIONS PROVIDER

THE TOP SECURITY QUESTIONS YOU SHOULD ASK A CLOUD COMMUNICATIONS PROVIDER THE TOP SECURITY QUESTIONS YOU SHOULD ASK A CLOUD COMMUNICATIONS PROVIDER How to ensure a cloud-based phone system is secure. BEFORE SELECTING A CLOUD PHONE SYSTEM, YOU SHOULD CONSIDER: DATA PROTECTION.

More information

White Paper A SECURITY GUIDE TO PROTECTING IP PHONE SYSTEMS AGAINST ATTACK. A balancing act

White Paper A SECURITY GUIDE TO PROTECTING IP PHONE SYSTEMS AGAINST ATTACK. A balancing act A SECURITY GUIDE TO PROTECTING IP PHONE SYSTEMS AGAINST ATTACK With organizations rushing to adopt Voice over IP (VoIP) technology to cut costs and integrate applications designed to serve customers better,

More information

Ingate Firewall/SIParator SIP Security for the Enterprise

Ingate Firewall/SIParator SIP Security for the Enterprise Ingate Firewall/SIParator SIP Security for the Enterprise Ingate Systems February, 2013 Ingate Systems AB (publ) Tel: +46 8 600 77 50 BACKGROUND... 1 1 NETWORK SECURITY... 2 2 WHY IS VOIP SECURITY IMPORTANT?...

More information

Voice Over IP (VoIP) Denial of Service (DoS)

Voice Over IP (VoIP) Denial of Service (DoS) Introduction Voice Over IP (VoIP) Denial of Service (DoS) By Mark Collier Chief Technology Officer SecureLogix Corporation mark.collier@securelogix.com Denial of Service (DoS) is an issue for any IP network-based

More information

Securing SIP Trunks APPLICATION NOTE. www.sipera.com

Securing SIP Trunks APPLICATION NOTE. www.sipera.com APPLICATION NOTE Securing SIP Trunks SIP Trunks are offered by Internet Telephony Service Providers (ITSPs) to connect an enterprise s IP PBX to the traditional Public Switched Telephone Network (PSTN)

More information

Recommended IP Telephony Architecture

Recommended IP Telephony Architecture Report Number: I332-009R-2006 Recommended IP Telephony Architecture Systems and Network Attack Center (SNAC) Updated: 1 May 2006 Version 1.0 SNAC.Guides@nsa.gov This Page Intentionally Left Blank ii Warnings

More information

PBX Security in the VoIP environment

PBX Security in the VoIP environment PBX Security in the VoIP environment Defending against telephony fraud Executive Summary In today s communications environment a voice network is just as likely to come under attack as a data network.

More information

Basic Vulnerability Issues for SIP Security

Basic Vulnerability Issues for SIP Security Introduction Basic Vulnerability Issues for SIP Security By Mark Collier Chief Technology Officer SecureLogix Corporation mark.collier@securelogix.com The Session Initiation Protocol (SIP) is the future

More information

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com VOIP THE ULTIMATE GUIDE VERSION 1.0 9/23/2014 onevoiceinc.com WHAT S IN THIS GUIDE? WHAT IS VOIP REQUIREMENTS OF A VOIP SYSTEM IMPLEMENTING A VOIP SYSTEM METHODS OF VOIP BENEFITS OF VOIP PROBLEMS OF VOIP

More information

TOLL FRAUD POLICIES AND PREVENTION

TOLL FRAUD POLICIES AND PREVENTION TOLL FRAUD POLICIES AND PREVENTION What is Toll Fraud? Toll Fraud is the theft of long-distance service. It s the unauthorized use of phone lines, services or equipment to make long distance calls. When

More information

VOIP SECURITY: BEST PRACTICES TO SAFEGUARD YOUR NETWORK ======

VOIP SECURITY: BEST PRACTICES TO SAFEGUARD YOUR NETWORK ====== VOIP SECURITY: BEST PRACTICES TO SAFEGUARD YOUR NETWORK ====== Table of Contents Introduction to VoIP Security... 2 Meet Our Expert - Momentum Telecom... 2 BroadWorks... 2 VoIP Vulnerabilities... 3 Call

More information

SIP Security Controllers. Product Overview

SIP Security Controllers. Product Overview SIP Security Controllers Product Overview Document Version: V1.1 Date: October 2008 1. Introduction UM Labs have developed a range of perimeter security gateways for VoIP and other applications running

More information

An outline of the security threats that face SIP based VoIP and other real-time applications

An outline of the security threats that face SIP based VoIP and other real-time applications A Taxonomy of VoIP Security Threats An outline of the security threats that face SIP based VoIP and other real-time applications Peter Cox CTO Borderware Technologies Inc VoIP Security Threats VoIP Applications

More information

Voice over IP Security

Voice over IP Security Voice over IP Security Patrick Park Cisco Press Cisco Press 800 East 96th Street Indianapolis, Indiana 46240 USA vii Contents Introduction xvii Part I VoIP Security Fundamentals 3 Chapter 1 Working with

More information

Achieving Truly Secure Cloud Communications. How to navigate evolving security threats

Achieving Truly Secure Cloud Communications. How to navigate evolving security threats Achieving Truly Secure Cloud Communications How to navigate evolving security threats Security is quickly becoming the primary concern of many businesses, and protecting VoIP vulnerabilities is critical.

More information

A Brief Overview of VoIP Security. By John McCarron. Voice of Internet Protocol is the next generation telecommunications method.

A Brief Overview of VoIP Security. By John McCarron. Voice of Internet Protocol is the next generation telecommunications method. A Brief Overview of VoIP Security By John McCarron Voice of Internet Protocol is the next generation telecommunications method. It allows to phone calls to be route over a data network thus saving money

More information

To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence:

To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence: To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence: Firewall Settings - you may need to check with your technical department Step 1 Install Hardware Step

More information

Cyber Security Awareness

Cyber Security Awareness Cyber Security Awareness User IDs and Passwords Home Computer Protection Protecting your Information Firewalls Malicious Code Protection Mobile Computing Security Wireless Security Patching Possible Symptoms

More information

Voice over IP (VoIP) Vulnerabilities

Voice over IP (VoIP) Vulnerabilities Voice over IP (VoIP) Vulnerabilities The Technical Presentation Diane Davidowicz NOAA Computer Incident Response Team N-CIRT diane.davidowicz@noaa.gov "Security problems in state of the art IP-Telephony

More information

nexvortex SIP Trunking Implementation & Planning Guide V1.5

nexvortex SIP Trunking Implementation & Planning Guide V1.5 nexvortex SIP Trunking Implementation & Planning Guide V1.5 510 S PRING S TREET H ERNDON VA 20170 +1 855.639.8888 Introduction Welcome to nexvortex! This document is intended for nexvortex Customers and

More information

PBX Fraud Educational Information for PBX Customers

PBX Fraud Educational Information for PBX Customers PBX Fraud Educational Information for PBX Customers Telephone Hackers Hit Where It Hurts: Your Wallet Telephone hacking is unauthorized or fraudulent activities that can affect your telephone system, and

More information

SIP Trunking Configuration with

SIP Trunking Configuration with SIP Trunking Configuration with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper End-to-End Solutions Team Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL

More information

Voice Over IP and Firewalls

Voice Over IP and Firewalls Introduction Voice Over IP and Firewalls By Mark Collier Chief Technology Officer SecureLogix Corporation mark.collier@securelogix.com Use of Voice Over IP (VoIP) in enterprises is becoming more and more

More information

Best Practices for Securing IP Telephony

Best Practices for Securing IP Telephony Best Practices for Securing IP Telephony Irwin Lazar, CISSP Senior Analyst Burton Group Agenda VoIP overview VoIP risks Mitigation strategies Recommendations VoIP Overview Hosted by VoIP Functional Diagram

More information

Grandstream Networks, Inc. UCM6100 Security Manual

Grandstream Networks, Inc. UCM6100 Security Manual Grandstream Networks, Inc. UCM6100 Security Manual Index Table of Contents OVERVIEW... 3 WEB UI ACCESS... 4 UCM6100 HTTP SERVER ACCESS... 4 PROTOCOL TYPE... 4 USER LOGIN... 4 LOGIN TIMEOUT... 5 TWO-LEVEL

More information

HOW WE DELIVER A SECURE & ROBUST HOSTED TELEPHONY SOLUTION

HOW WE DELIVER A SECURE & ROBUST HOSTED TELEPHONY SOLUTION HOW WE DELIVER A SECURE & ROBUST HOSTED TELEPHONY SOLUTION 01 INTRODUCTION Inclarity is the UK s leading provider of Hosted Telephony, Hosted UC and Hosted Video solutions. We help our customers to communicate

More information

Ron Shuck, CISSP, CISM, CISA, GCIA Infrastructure Security Architect Spirit AeroSystems

Ron Shuck, CISSP, CISM, CISA, GCIA Infrastructure Security Architect Spirit AeroSystems Ron Shuck, CISSP, CISM, CISA, GCIA Infrastructure Security Architect Spirit AeroSystems VOIP Components Common Threats How Threats are Used Future Trends Provides basic network connectivity and transport

More information

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online 1 IP PBX SD Card Slot FXO Ports PBX LAN port PBX WAN port FXO Ports LED, RED means online 2 Connect the IP PBX to Your LAN Internet PSTN Router Ethernet Switch FXO Ports 3 Access the PBX s WEB GUI The

More information

PBX Fraud Information

PBX Fraud Information PBX Fraud Information Increasingly, hackers are gaining access to corporate phone and/or voice mail systems. These individuals place long distance and international calls through major telecom networks

More information

Voice over IP. VoIP (In) Security. Presented by Darren Bilby NZISF 14 July 2005

Voice over IP. VoIP (In) Security. Presented by Darren Bilby NZISF 14 July 2005 Voice over IP VoIP (In) Security Presented by Darren Bilby NZISF 14 July 2005 Security-Assessment.com Who We Are NZ s only pure-play security firm Largest team of security professionals in NZ Offices in

More information

Oracle s Solution for Secure Remote Workers. Providing Protected Access to Enterprise Communications

Oracle s Solution for Secure Remote Workers. Providing Protected Access to Enterprise Communications Oracle s Solution for Secure Remote Workers Providing Protected Access to Enterprise Communications Our forecast shows that the worldwide mobile worker population will increase to more than 1.3 billion

More information

VoIP Security Challenges: 25 Ways to Secure your VoIP Network from Versign Security, Dec 01, 2006

VoIP Security Challenges: 25 Ways to Secure your VoIP Network from Versign Security, Dec 01, 2006 VoIP Security Challenges: 25 Ways to Secure your VoIP Network from Versign Security, Dec 01, 2006 VoIP technology has the tech geeks buzzing. It has been touted as: - the killer of telecoms - a solution

More information

How the ETM (Enterprise Telephony Management) System Relates to Session Border Controllers (SBCs) A Corporate Whitepaper by SecureLogix Corporation

How the ETM (Enterprise Telephony Management) System Relates to Session Border Controllers (SBCs) A Corporate Whitepaper by SecureLogix Corporation How the ETM (Enterprise Telephony Management) System Relates to Session Border Controllers (SBCs) A Corporate Whitepaper by SecureLogix Corporation Introduction Enterprises are continuing to convert and

More information

Cyber Security Awareness

Cyber Security Awareness Cyber Security Awareness William F. Pelgrin Chair Page 1 Introduction Information is a critical asset. Therefore, it must be protected from unauthorized modification, destruction and disclosure. This brochure

More information

Best Practices Guide to Electronic Banking

Best Practices Guide to Electronic Banking Best Practices Guide to Electronic Banking City Bank & Trust Company offers a variety of services to our customers. As these services have evolved over time, a much higher percentage of customers have

More information

6 Steps to SIP trunking security. How securing your network secures your phone lines.

6 Steps to SIP trunking security. How securing your network secures your phone lines. 6 Steps to SIP trunking security How securing your network secures your phone lines. The myths about SIP trunking can be misleading. There are stories that SIP has set off a cyber crime wave of corporate

More information

Fonality. Optimum Business Trunking and the Fonality Trixbox Pro IP PBX Standard Edition V4.1.2- p13 Configuration Guide

Fonality. Optimum Business Trunking and the Fonality Trixbox Pro IP PBX Standard Edition V4.1.2- p13 Configuration Guide Fonality Optimum Business Trunking and the Fonality Trixbox Pro IP PBX Standard Edition V4.1.2- p13 Configuration Guide Fonality Table of Contents 1. Overview 2. SIP Trunk Adaptor Set-up Instructions 3.

More information

VOICE OVER IP SECURITY

VOICE OVER IP SECURITY VOICE OVER IP SECURITY February 2008 The Government of the Hong Kong Special Administrative Region The contents of this document remain the property of, and may not be reproduced in whole or in part without

More information

SIP Trunking. Cisco Press. Christina Hattingh Darryl Sladden ATM Zakaria Swapan. 800 East 96th Street Indianapolis, IN 46240

SIP Trunking. Cisco Press. Christina Hattingh Darryl Sladden ATM Zakaria Swapan. 800 East 96th Street Indianapolis, IN 46240 SIP Trunking Christina Hattingh Darryl Sladden ATM Zakaria Swapan Cisco Press 800 East 96th Street Indianapolis, IN 46240 SIP Trunking Contents Introduction xix Part I: From TDM Trunking to SIP Trunking

More information

VoIP Security regarding the Open Source Software Asterisk

VoIP Security regarding the Open Source Software Asterisk Cybernetics and Information Technologies, Systems and Applications (CITSA) 2008 VoIP Security regarding the Open Source Software Asterisk Prof. Dr.-Ing. Kai-Oliver Detken Company: DECOIT GmbH URL: http://www.decoit.de

More information

Cconducted at the Cisco facility and Miercom lab. Specific areas examined

Cconducted at the Cisco facility and Miercom lab. Specific areas examined Lab Testing Summary Report July 2009 Report 090708 Product Category: Unified Communications Vendor Tested: Key findings and conclusions: Cisco Unified Communications solution uses multilayered security

More information

a) Encryption is enabled on the access point. b) The conference room network is on a separate virtual local area network (VLAN)

a) Encryption is enabled on the access point. b) The conference room network is on a separate virtual local area network (VLAN) MIS5206 Week 12 Your Name Date 1. Which significant risk is introduced by running the file transfer protocol (FTP) service on a server in a demilitarized zone (DMZ)? a) User from within could send a file

More information

Http://www.passcert.com

Http://www.passcert.com Http://www.passcert.com Exam : 70-337 Title : Enterprise Voice & Online Services with Microsoft Lync Server 2013 Version : DEMO 1 / 18 Topic 1, Litware, Inc Case A Overview Litware, Inc., is an international

More information

ONLINE BANKING SECURITY TIPS FOR OUR BUSINESS CLIENTS

ONLINE BANKING SECURITY TIPS FOR OUR BUSINESS CLIENTS $ ONLINE BANKING SECURITY TIPS FOR OUR BUSINESS CLIENTS Boston Private Bank & Trust Company takes great care to safeguard the security of your Online Banking transactions. In addition to our robust security

More information

An Oracle White Paper December 2013. The Value of Diameter Signaling in Security and Interworking Between 3G and LTE Networks

An Oracle White Paper December 2013. The Value of Diameter Signaling in Security and Interworking Between 3G and LTE Networks An Oracle White Paper December 2013 The Value of Diameter Signaling in Security and Interworking Between 3G and LTE Networks Introduction Today s mobile networks are no longer limited to voice calls. With

More information

Connecting MPLS Voice VPNs Enabling the Secure Interconnection of Inter-Enterprise VoIP

Connecting MPLS Voice VPNs Enabling the Secure Interconnection of Inter-Enterprise VoIP Connecting MPLS Voice VPNs Enabling the Secure Interconnection of Inter-Enterprise VoIP Connecting MPLS Voice VPNs Enabling the secure interconnection of Inter-Enterprise VoIP Executive Summary: MPLS Virtual

More information

Business Phone Security. Threats to VoIP and What to do about Them

Business Phone Security. Threats to VoIP and What to do about Them Business Phone Security Threats to VoIP and What to do about Them VoIP and Security: What You Need to Know to Keep Your Business Communications Safe Like other Internet-based applications, VoIP services

More information

VoIP Security: How Secure is Your IP Phone?

VoIP Security: How Secure is Your IP Phone? VoIP Security: How Secure is Your IP Phone? Dan York, CISSP Director of IP Technology, Office of the CTO Chair, Mitel Product Security Team Member, Board of Directors, VoIP Security Alliance (VOIPSA) ICT

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

SBC WHITE PAPER. The Critical Component

SBC WHITE PAPER. The Critical Component SBC WHITE PAPER The Critical Component Table of Contents of your VoIP Infrastructure... 3 Enter the SBC... 4 Functions... 5 Security... 5 Denial of Service... 5 Toll Fraud... 6 Encryption... 6 Policy...

More information

With 360 Cloud VoIP, your company will benefit from more advanced features:

With 360 Cloud VoIP, your company will benefit from more advanced features: Voice over IP (VoIP) has emerged as the new leader in cost-effective standards based communications. 360 Cloud VoIP enables customers have the benefits of an Enterprise PBX for a fraction of the cost of

More information

Overview of Network Security The need for network security Desirable security properties Common vulnerabilities Security policy designs

Overview of Network Security The need for network security Desirable security properties Common vulnerabilities Security policy designs Overview of Network Security The need for network security Desirable security properties Common vulnerabilities Security policy designs Why Network Security? Keep the bad guys out. (1) Closed networks

More information

TELECOM FRAUD CALL SCENARIOS

TELECOM FRAUD CALL SCENARIOS TELECOM FRAUD CALL SCENARIOS Contents Introduction to Telecom Fraud... 2 Three Major Categories of Telecom Fraud... 2 Premium Rate Numbers... 2 Traffic Pumping Schemes... 2 Call Forwarding Fraud... 3 Multiple

More information

Threat Mitigation for VoIP

Threat Mitigation for VoIP Threat Mitigation for VoIP Bogdan Materna, VP Engineering and CTO VoIPshield Systems Third Annual VoIP Security Workshop June 2, 2006 Overview Basics VoIP Security Impact Examples of real vulnerabilities

More information

On-Site Computer Solutions values these technologies as part of an overall security plan:

On-Site Computer Solutions values these technologies as part of an overall security plan: Network Security Best Practices On-Site Computer Solutions Brian McMurtry Version 1.2 Revised June 23, 2008 In a business world where data privacy, integrity, and security are paramount, the small and

More information

Business Telephony Security

Business Telephony Security Business Telephony Security Toll Fraud - What is it? Toll Fraud or Phreaking is the process of illegal hacking of telecoms systems for the purpose of exploiting phone numbers to profit from premium rate

More information

2. From a control perspective, the PRIMARY objective of classifying information assets is to:

2. From a control perspective, the PRIMARY objective of classifying information assets is to: MIS5206 Week 13 Your Name Date 1. When conducting a penetration test of an organization's internal network, which of the following approaches would BEST enable the conductor of the test to remain undetected

More information

CMPT 471 Networking II

CMPT 471 Networking II CMPT 471 Networking II Firewalls Janice Regan, 2006-2013 1 Security When is a computer secure When the data and software on the computer are available on demand only to those people who should have access

More information

SIP and VoIP 1 / 44. SIP and VoIP

SIP and VoIP 1 / 44. SIP and VoIP What is SIP? What s a Control Channel? History of Signaling Channels Signaling and VoIP Complexity Basic SIP Architecture Simple SIP Calling Alice Calls Bob Firewalls and NATs SIP URIs Multiple Proxies

More information

OfficeMaster Gate (Virtual) Enterprise Session Border Controller for Microsoft Lync Server. Quick Start Guide

OfficeMaster Gate (Virtual) Enterprise Session Border Controller for Microsoft Lync Server. Quick Start Guide OfficeMaster Gate (Virtual) Enterprise Session Border Controller for Microsoft Lync Server Quick Start Guide October 2013 Copyright and Legal Notice. All rights reserved. No part of this document may be

More information

Attachment Q5. Voice over Internet Protocol (VoIP)

Attachment Q5. Voice over Internet Protocol (VoIP) DHS 4300A Sensitive Systems Handbook Attachment Q5 To Handbook v. 11.0 Voice over Internet Protocol (VoIP) Version 11.0 December 22, 2014 Protecting the Information that Secures the Homeland This page

More information

Cloud Phone 365 Glossary of Terms

Cloud Phone 365 Glossary of Terms Cloud Phone 365 Glossary of Terms As the pace of unified communication adoption increases, small business customers may find themselves struggling to keep up with the complex language that is used in the

More information

Section 12 MUST BE COMPLETED BY: 4/22

Section 12 MUST BE COMPLETED BY: 4/22 Test Out Online Lesson 12 Schedule Section 12 MUST BE COMPLETED BY: 4/22 Section 12.1: Best Practices This section discusses the following security best practices: Implement the Principle of Least Privilege

More information

Implementing VoIP monitoring solutions. Deployment note

Implementing VoIP monitoring solutions. Deployment note Implementing VoIP monitoring solutions Deployment note Introduction With VoIP being an integral part of modern day business communications, enterprises are placing greater emphasis on the monitoring and

More information

VoIP Trunking with Session Border Controllers

VoIP Trunking with Session Border Controllers VoIP Trunking with Session Border Controllers By Chris Mackall Submitted to the Faculty of the Information Technology Program in Partial Fulfillment of the Requirements for the Degree of Bachelor of Science

More information

A POLYCOM WHITEPAPER Polycom. Recommended Best Security Practices for Unified Communications

A POLYCOM WHITEPAPER Polycom. Recommended Best Security Practices for Unified Communications Polycom Recommended Best Security Practices for Unified Communications March 2012 Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective,

More information

White Paper. avaya.com 1. Table of Contents. Starting Points

White Paper. avaya.com 1. Table of Contents. Starting Points White Paper Session Initiation Protocol Trunking - enabling new collaboration and helping keep the network safe with an Enterprise Session Border Controller Table of Contents Executive Summary...1 Starting

More information

Stable and Secure Network Infrastructure Benchmarks

Stable and Secure Network Infrastructure Benchmarks Last updated: March 4, 2014 Stable and Secure Network Infrastructure Benchmarks 501 Commons has developed a list of key benchmarks for maintaining a stable and secure IT Infrastructure for conducting day-to-day

More information

Chapter 15: Computer and Network Security

Chapter 15: Computer and Network Security Chapter 15: Computer and Network Security Complete CompTIA A+ Guide to PCs, 6e What is in a security policy Mobile device security methods and devices To perform operating system and data protection How

More information

Session Border Controllers in Enterprise

Session Border Controllers in Enterprise A Light Reading Webinar Session Border Controllers in Enterprise Thursday, October 7, 2010 Hosted by Jim Hodges Senior Analyst Heavy Reading Sponsored by: Speakers Natasha Tamaskar VP Product Marketing

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Cyber Security: Beginners Guide to Firewalls

Cyber Security: Beginners Guide to Firewalls Cyber Security: Beginners Guide to Firewalls A Non-Technical Guide Essential for Business Managers Office Managers Operations Managers This appendix is a supplement to the Cyber Security: Getting Started

More information

Application Notes for Configuring Cablevision Optimum Voice SIP Trunking with Avaya IP Office - Issue 1.1

Application Notes for Configuring Cablevision Optimum Voice SIP Trunking with Avaya IP Office - Issue 1.1 Avaya Solution & Interoperability Test Lab Application Notes for Configuring Cablevision Optimum Voice SIP Trunking with Avaya IP Office - Issue 1.1 Abstract These Application Notes describe the procedures

More information

Protect Yourself Against VoIP Hacking. Mark D. Collier Chief Technology Officer SecureLogix Corporation

Protect Yourself Against VoIP Hacking. Mark D. Collier Chief Technology Officer SecureLogix Corporation Protect Yourself Against VoIP Hacking Mark D. Collier Chief Technology Officer SecureLogix Corporation What Will Be Covered How to assess the security of your IPT network: In house/external and ground

More information

VOIP SECURITY ISSUES AND RECOMMENDATIONS

VOIP SECURITY ISSUES AND RECOMMENDATIONS VOIP SECURITY ISSUES AND RECOMMENDATIONS Sathasivam Mathiyalakan MSIS Department, College of Management, University of Massachusetts Boston Phone: (617) 287 7881; Email: Satha.Mathiyalakan@umb.edu ABSTRACT

More information

References NYS Office of Cyber Security and Critical Infrastructure Coordination Best Practices and Assessment Tools for the Household

References NYS Office of Cyber Security and Critical Infrastructure Coordination Best Practices and Assessment Tools for the Household This appendix is a supplement to the Cyber Security: Getting Started Guide, a non-technical reference essential for business managers, office managers, and operations managers. This appendix is one of

More information

SIP Trunking with Microsoft Office Communication Server 2007 R2

SIP Trunking with Microsoft Office Communication Server 2007 R2 SIP Trunking with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper By Farrukh Noman Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY

More information

Challenges and opportunities for Open Source solutions

Challenges and opportunities for Open Source solutions GDS20910 39HA83090K2 D3 S20910 328MGD 7 W510200RQ1 UT 10 T28GHY620 JH7 BE4ET276 90K2 D39HA83 0K2 D39HA830 8JD6200NS12 RQ1 UTW510200 H7 BE4ET2763J 8HGDOI0912 M1 Y620110 T28GH UTW510200 83090K2 GDS20910

More information

10 Quick Tips to Mobile Security

10 Quick Tips to Mobile Security 10 Quick Tips to Mobile Security 10 Quick Tips to Mobile Security contents 03 Introduction 05 Mobile Threats and Consequences 06 Important Mobile Statistics 07 Top 10 Mobile Safety Tips 19 Resources 22

More information

Top tips for improved network security

Top tips for improved network security Top tips for improved network security Network security is beleaguered by malware, spam and security breaches. Some criminal, some malicious, some just annoying but all impeding the smooth running of a

More information

Preventing Telephone Fraud

Preventing Telephone Fraud We can help you to detect, and then prevent, many different types of Telephone Fraud More than 200 types of telecom fraud exist, and the methods of intrusion and theft of services are becoming ever-more

More information

How To Guide. SIP Trunking Configuration Using the SIP Trunk Page

How To Guide. SIP Trunking Configuration Using the SIP Trunk Page How To Guide SIP Trunking Configuration Using the SIP Trunk Page For the Ingate SIParators and Firewalls using software release 4.9.2 or later. Updated to show features available from release 4.10.x May

More information

S-Series SBC Interconnect Solutions. A GENBAND Application Note May 2009

S-Series SBC Interconnect Solutions. A GENBAND Application Note May 2009 S-Series SBC Interconnect Solutions A GENBAND Application Note May 2009 Business Requirements A ubiquitous global voice service offering is the challenge among today s large service providers. The need

More information

Cyber Security Beginners Guide to Firewalls A Non-Technical Guide

Cyber Security Beginners Guide to Firewalls A Non-Technical Guide Cyber Security Beginners Guide to Firewalls A Non-Technical Guide Essential for Business Managers Office Managers Operations Managers Multi-State Information Sharing and Analysis Center (MS-ISAC) U.S.

More information

Xorcom IP-PBX Software Features

Xorcom IP-PBX Software Features Xorcom IP-PBX Software s Based on the Elastix Asterisk i distribution, Xorcom s entire family of IP-PBX appliances provide all the standard telephone functionality supported by Asterisk at no extra cost,

More information

Network Security: Introduction

Network Security: Introduction Network Security: Introduction 1. Network security models 2. Vulnerabilities, threats and attacks 3. Basic types of attacks 4. Managing network security 1. Network security models Security Security has

More information

Telco Depot IP-PBX Software Features

Telco Depot IP-PBX Software Features Telco Depot IP-PBX Software Features Based on the Elastix Asterisk distribution, Telco Depot s entire family of IP-PBX appliances provide all the standard telephone functionality supported by Asterisk

More information

Top Three POS System Vulnerabilities Identified to Promote Data Security Awareness

Top Three POS System Vulnerabilities Identified to Promote Data Security Awareness CISP BULLETIN Top Three POS System Vulnerabilities Identified to Promote Data Security Awareness November 21, 2006 To support compliance with the Cardholder Information Security Program (CISP), Visa USA

More information

Code of Connection (CoCo) for Devices Connected to the University s Network

Code of Connection (CoCo) for Devices Connected to the University s Network Code of Connection (CoCo) for Devices Connected to the University s Author Information Security Officer (Technical) Version V1.1 Date 23 April 2015 Introduction This Code of Connection (CoCo) establishes

More information

VoIP Survivor s s Guide

VoIP Survivor s s Guide VoIP Survivor s s Guide Can you really save $, improve operations, AND achieve greater security and availability? Presented by Peggy Gritt, Founder and CEO of the VoIP A non-biased organization for the

More information

Secure VidyoConferencing SM TECHNICAL NOTE. Protecting your communications. www.vidyo.com 1.866.99.VIDYO

Secure VidyoConferencing SM TECHNICAL NOTE. Protecting your communications. www.vidyo.com 1.866.99.VIDYO TECHNICAL NOTE Secure VidyoConferencing SM Protecting your communications 2012 Vidyo, Inc. All rights reserved. Vidyo, VidyoTechnology, VidyoConferencing, VidyoLine, VidyoRouter, VidyoPortal,, VidyoRouter,

More information

Comparing Session Border Controllers to Firewalls with SIP Application Layer Gateways in Enterprise Voice over IP and Unified Communications Scenarios

Comparing Session Border Controllers to Firewalls with SIP Application Layer Gateways in Enterprise Voice over IP and Unified Communications Scenarios An Oracle White Paper June 2013 Comparing Session Border Controllers to Firewalls with SIP Application Layer Gateways in Enterprise Voice over IP and Unified Communications Scenarios Introduction Voice

More information

Setup Reference Guide for KX-NS1000 to SBC SIP Trunking

Setup Reference Guide for KX-NS1000 to SBC SIP Trunking Setup Reference Guide for KX-NS1000 to SBC SIP Trunking Method of connection by "WAN Global IP address directly" (i.e. SBC is the Perimeter Router device.) Panasonic IP-PBX (KX-NS1000 Version2 series),

More information

8335 Guilford Road Suite H Columbia MD 21046 www.acctelecom.com 410.995.0101 888.226.2216

8335 Guilford Road Suite H Columbia MD 21046 www.acctelecom.com 410.995.0101 888.226.2216 8335 Guilford Road Suite H Columbia MD 21046 www.acctelecom.com 410.995.0101 888.226.2216 VoIP s Group: Auto Attendant Customer Portal Top Level Auto Attendant (Always On) Multiple Top Level Auto Attendants

More information

KISUMU LAW COURTS: SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION. Page 54 of 60

KISUMU LAW COURTS: SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION. Page 54 of 60 SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION Page 54 of 60 UNIFIED COMMUNICATION SYSTEM (VOIP) PROPOSAL FOR KISUMU JUDICIARY COURTS. 1.0 PARTICULARS

More information

Internet Basics Thursday, November 20, 2008

Internet Basics Thursday, November 20, 2008 Internet Basics Thursday, November 20, 2008 Welcome to Internet Basics, the first section of the Basic Networking course of the online Allworx Reseller technical training. This course provides general

More information