Using Online Surveys to Evaluate Distance Education Programs
|
|
- Paul Shelton
- 8 years ago
- Views:
Transcription
1 1 21st Annual Conference on Distance Teaching and Learning click here -> Using Online Surveys to Evaluate Distance Education Programs Elaine Strachota, PhD Distance Learning Coordinator and Faculty Milwaukee Area Technical College Steve Schmidt, PhD Training Coordinator Harley-Davidson Motor Company Simone Conceição, PhD Assistant Professor University of Wisconsin-Milwaukee Steps for Designing Surveys for Distance Education The process of gathering feedback from educational program participants, whether in a corporate or formal education setting, is a critical step in educational program development and implementation. One of the best ways to gather opinions about a particular topic or issue is through the use of survey research (Wallen & Fraenkel, 2001). Just as hard-copy surveys are useful in traditional classroom settings, online surveys can be useful in gathering information from participants in online educational situations or from employees who participate in online or computer-based training in the workplace. Although the use of online surveys can be an efficient way to gather data for both research and evaluation, it is computer programmers who have been at the forefront of online survey development. Dillman and Bowker (2001) posit that the use of web surveys seems to have caught the survey methodology community somewhat by surprise. They further explain that Rather than being at the forefront of this latest innovation in the conduct of social surveys, survey methodologists are playing catch-up as they learn to master these new survey development tools" (p. 1). The development of an online survey instrument, however, means that factors in addition to those associated with traditional survey development should be considered. Dillman, Tortora, and Bowker (1998) recommend that questions must be presented in a way that they can be understood and answered accurately by all recipients. And, the likelihood of responding should not be affected by peoples lack of computer skills (p. 3). To address these issues, Dillman et al. (1998) advise online survey developers to consider the following: Survey design should be respondent-friendly, and take into account the inability of some respondents to receive and respond to web questionnaires with advanced programming features. Survey design should consider both the logic of how computers operate and the logic of how people expect questionnaires to operate. As many survey populations do not have access to the Internet, a survey design that allows for survey use in other modes of data collection (i.e., paper questionnaires, interviews, or telephone surveys) is important. (p. 3) Matrix Comparing Online Survey Software Programs A matrix comparing online survey software programs is provided in Table 1. We selected only five online survey programs. These programs were selected based on the level of free or discounted options for creating and conducting online surveys. Our matrix compares seven common features in online surveys: menu types, cost, minimum requirements, survey deployment, design, security, and report capabilities. 1
2 2 21st Annual Conference on Distance Teaching and Learning click here -> Table 1. Online Survey Software Programs Matrix FEATURE Zoomerang SurveyMonkey SurveyShare WebSurveyor QuestionPro Menu Types 15 question 17 question types 22 question types 16 question types 14 question types Cost types Free templates; unlimited free subscription limited to 30 questions and 100 responses Professional level - $599/yearunlimited surveys, questions, responses, performs higherlevel analysis, reporting Same product available for $350/year for educational and non-profit organizations Basic subscription is free; professional subscription $200/year (1000 responses/month) 2 surveys 100 max responses Free 1 survey 200 max responses $49 for 3 months 2 surveys 400 max responses (to both surveys) $99 for one year 5 surveys 1000 max responses (to all surveys total) $199 for one year 15 surveys 2000 max responses (to all surveys total) $299 for one year 40 surveys 6000 max responses (to all surveys) $599 for one year Note: Student pricing is available Free templates; one month free access; 100 responses Educational institutions can apply for unlimited free use through an Academic Grant program Conduct a 1 time survey with unlimited questions, unlimited responses $495/3 months ideal for grad student Standard level- $1495/year unlimited surveys, questions, responses Premium and server levels also available Free templates; one month free access; 100 responses; professional subscription $588/year Minimum Requirements Survey Deployment Design Browser; Internet URL address is created - can be deployed in either or website link Templates or customized survey creation, copy and edit past created survey, can use multiple pages, enable skip or branch logic, can make questions mandatory, can randomize answers, survey reminders, can use company logo, personalize invitations, available in 40 languages. Link to an message; link for a web page; link to an list Web-based; add logo; randomize answer choices ; customize the path a respondent; custom themes; easy copying/pasting surveys URL address is created - can be deployed in either or website link Surveys can be designed from scratch or using one of Surveyshare s templates. URL address is created - can be deployed in either or website link Templates or customized survey creation, question and response libraries, comprehensive skip logic, validation and formatting, Multi-lingual surveys - available in 20 languages / Website Link; /List Management; Intelligent Popup Surveys; Newsletter/ Campaign Integration Page breaks; headers and footers thank you page; buttons; graphics; survey progress bar; multi-lingual; branching quota ; management extraction questions; text piping; extraction with text piping and looping; randomization of questions; randomization of answers; automatic redirect 2
3 3 21st Annual Conference on Distance Teaching and Learning click here -> FEATURE Zoomerang SurveyMonkey SurveyShare WebSurveyor QuestionPro Security Report Capabilities Website Address password to access results Stores all data in secured, online databases Automatic graphs of survey responses, customized charts and graphs available, Download results to local computer for analysis password to access results; control viewing of results and how they can be used Download results to local computer; transfer results to Excel; filter results password to access results, Security and privacy policies to protect your surveys, respondents and results, Password protected survey access for shared terminals Cross tabulation options and customized charts and graphs available. Subscription members (only) can download survey password to access results, Security and privacy policies to protect your surveys, respondents and results, Password protected survey access for kiosks or shared terminals Automatic graphs of survey responses, Provides comments and narrative to reports, Export raw data to Excel, SAS, SPSS, Lotus, and Access. password to access results Integrated Results Portal; Automatic Chart/Graphs; Integrated Cross- Tabulation Tool; Segmentation and Grouping Analysis; Time based Grouping Analysis; Integrated TURF (Total Unduplicated Reach and Frequency) Analysis; Integrated Conjoint Analysis; Excel data download Zoomerang.com SurveyMonkey.com SurveyShare.com Websurveyor.com QuestionPro.com Advantages of Online Surveys for Evaluating Distance Education Programs There are advantages to using online surveys to gather data. When compared with traditional mail or telephone surveys, Schonlau, Fricker, and Eliott (2001) note that Sampling error issues with Internet surveys are generally the same as those with conventional surveys (p. 29). Schonlau et al. (2001) state that Internet surveys may be preferable to mail or telephone surveys when the survey contains questions of a particularly sensitive nature. The use of Internet-based surveys may allow the program developer to delve deeper into evaluation-related topics, and may result in more honest feedback than would traditional survey methodologies. Advantages of online survey distribution include increased time efficiency, decreased data entry error, increased item response rate and decreased cost. Due to available technology administration of online surveys has resulted in increased time efficiency in both distribution and receiving of survey results. The majority of colleges, universities, and businesses today that deliver distance learning courses and programs have invested in a Learning Management System (LMS). An LMS is designed to allow for the posting of an announcement with a direct web link to an online survey instrument. The LMS offers efficiency for distance learning students who are enrolled in a course because they can access the survey instrument and complete it at a convenient time. An LMS also contains a database of addresses for all students. When an LMS is not available the process becomes far more time-consuming as addresses must be obtained before a mass mailing can be conducted. Both of these methods however still remain far more time efficient than telephone or mail surveys. 3
4 4 21st Annual Conference on Distance Teaching and Learning click here -> Decreased data entry error is an important factor when conducting survey research. Traditional telephone and mail surveys require manual data entry. Electronic survey distribution does not require manual entry as data are collected through a given software program and then downloaded into a statistical program such as SPSS for detailed analysis. This feature saves time, is more accurate, and is especially useful when collecting data with a large sample size. Increased item response rate can also be controlled through electronic surveys as most of the software programs can be set so that all items must be completed before submission. Traditional mail surveys often are returned with data being absent in given fields. Further, qualitative item response rate can be increased due to legibility of electronic responses versus occasional illegible mail responses. Schaefer and Dillman (1998) found that electronic surveys resulted in a quicker return rate, a slightly lower item non-response rate, and more complete answers to open-ended questions. Another advantage of electronic survey distribution is decreased cost compared to telephone and mail distribution. A major concern of survey research is the potential for high non-response error. In order to minimize non-response error, multiple contacts are made to have participants complete a given survey. Schaefer and Dillman (1998) support the use of multiple contacts as a method for survey dissemination as it increases the response rate. Informing participants that a survey will be forthcoming through an announcement, presenting the actual survey link, a thank-you or reminder with the survey link, as well as a final reminder with the survey link can all be entered in an LMS and/or ed at no cost. Contacting participants multiple times through mail or telephone distribution, however, is far more costly and time consuming. Electronic survey distribution, therefore, is a far more effective method for data collection and evaluation of distance learning programs. Limitations of Online Surveys for Evaluating Distance Education Programs The online survey must be designed so that it has user-friendly navigation. Certain computer skills such as selecting radio buttons, use of drop-down menus, and scrolling are commonly required skills. Correctly reading the direction and paying attention to detail is also important. Although, distance learners should have the necessary computer skills that an online environment requires, it is important that the design and layout of the survey be user-friendly. Dillman and Bowker (2001) identify the need to provide specific directions for each required computer action as well as any other necessary instruction to avoid frustration and termination of the survey before completion. A potential limitation of survey research includes the difficulty in sorting out responders versus non-responders especially with a large sample size. Occasional annoyance may be perceived by receiving multiple s requesting a response. , like mail delivery, may be perceived as junk mail and deleted without responding. Non-response error tends to be higher among distance learners than among on-campus learners. Surveying on-campus learners can be conducted at the conclusion of an educational program. Although distance learners can be surveyed at the end of an educational program, compliance with survey completion may be lower. In order to achieve higher compliance among distance learners it is suggested that some incentive be established as part of the process. It is important to recognize that conducting online surveys versus telephone or mail surveys is a good fit for distance learners. Although conducting online surveys is far more efficient and cost effective it is important to recognize the audience being surveyed. Although we live in a technological age, we are still faced with the issue of computer access. While access has increased such that million Americans have Internet use in their home, 25 percent of Americans still do not have Internet access (Kim, 2004). Timmerman (2002) suggests, Before assuming web-based surveys are the most advantageous method for surveying a target population, it should be determined if those advantages exist within that population (p. 5). Although conducting online surveys is far more efficient and cost effective, knowledge and 4
5 5 21st Annual Conference on Distance Teaching and Learning click here -> application of online survey software as well as demonstrating the necessary technology skills is required for this methodology. The efficiency and cost effectiveness of conducting online survey research however far outweighs the time and efforts required to research and learn a specific software program application. References Dillman, D. A., & Bowker, D. K. (2001). The Web questionnaire challenge to survey methodologists. Retrieved from Dillman, D. A., Tortora, R. D., & Bowker, D. (1998). Principles for conducting Web surveys. Social and Economic Sciences Research Center Technical Report Retrieved from Kim, G. (2004). Three out of four Americans have access to the Internet, according to Nielsen/Netratings. Retrieved May 22, 2005, from: Schaefer, D., & Dillman, D. (1998). Development of a standard methodology: Results of an experiment. Retrieved May 22, 2005, from: Mailppr.pdf Schonlau, M., Fricker Jr., R. D., & Elliott, M. N. (2001). Conducting research surveys via and the Web. Rand Publications. Timerman, A. (2002). Introduction to the Application of Web-Based Surveys. ERIC Document Wallen, N. E., & Fraenkel, J. R. (2001). Educational research: A guide to the process. Mahwah, NJ: Lawrence Erlbaum. Biographical Sketches Elaine Strachota is a faculty member and Distance Learning Coordinator at Milwaukee Area Technical College. Address: Milwaukee Area Technical College Distance Learning Department 7 00 W. State St. Milwaukee, WI strachoe@matc.edu Phone: Fax: Steve Schmidt is a Training Coordinator in the Sales Department of Harley-Davidson Motor Company. Address: Harley-Davidson Motor Company 3700 W. Juneau Avenue Milwaukee, WI steve.schmidt@harley-davidson.com Phone: Fax: Simone Conceição is an Assistant Professor at the University of Wisconsin-Milwaukee. Address: University of Wisconsin-Milwaukee School of Education P.O. Box 413, Milwaukee, WI simonec@uwm.edu Phone:
6 6 21st Annual Conference on Distance Teaching and Learning click here -> Fax:
AN INSTRUMENT DEVELOPMENT MODEL FOR ONLINE SURVEYS IN HUMAN RESOURCE DEVELOPMENT AND ADULT EDUCATION
New Horizons in Adult Education and Human Resource Development 24 Volume 20, Number 2, Spring 2006 AN INSTRUMENT DEVELOPMENT MODEL FOR ONLINE SURVEYS IN HUMAN RESOURCE DEVELOPMENT AND ADULT EDUCATION Elaine
More information2/24/2010 ClassApps.com
SelectSurvey.NET Training Manual This document is intended to be a simple visual guide for non technical users to help with basic survey creation, management and deployment. 2/24/2010 ClassApps.com Getting
More informationCreating Online Surveys with Qualtrics Survey Tool
Creating Online Surveys with Qualtrics Survey Tool Copyright 2015, Faculty and Staff Training, West Chester University. A member of the Pennsylvania State System of Higher Education. No portion of this
More informationOn Demand Customer Feedback at the Point of Experience
On Demand Customer Feedback at the Point of Experience For further information, please contact: Morgan Strickland, CEO Opinionmeter International, Ltd. 510-352-4943, x101 morgan@opinionmeter.com www.opinionmeter.com
More informationQualtrics Survey Tool
Qualtrics Survey Tool This page left blank intentionally. Table of Contents Overview... 5 Uses for Qualtrics Surveys:... 5 Accessing Qualtrics... 5 My Surveys Tab... 5 Survey Controls... 5 Creating New
More informationHOW TO: A Guide to Using Qualtrics Research Suite
HOW TO: A Guide to Using Qualtrics Research Suite 2 How this ebook can Benefit You Welcome to Qualtrics Research Suite! We are committed to your success, and want you to get the most out of your experience
More informationSURVEYMONKEY USER MANUAL
SURVEYMONKEY USER MANUAL 5/14/2008 User Guide for Managing Accounts, Creating, Distributing, & Analyzing Surveys within SurveyMonkey. Copyright 1999-2007 SurveyMonkey.com. All Rights Reserved. No portion
More informationInternet Surveys. Examples
Web material accompanying The International Handbook of Survey Methodology Chapter 14 Internet Surveys Katja Lozar Manfreda Vasja Vehovar University of Ljubljana Examples Below follow examples and more
More informationA COMPARISON OF ELECTRONIC SURVEYING BY E-MAIL AND WEB
Proceedings of the 2001 Annual ASEE Conference, ASEE, June 2001. Abstract A COMPARISON OF ELECTRONIC SURVEYING BY E-MAIL AND WEB Catherine E. Brawner, Richard M. Felder, Rodney H. Allen, Rebecca Brent,
More informationSession Administration System (SAS) Manager s Guide
Session Administration System (SAS) Manager s Guide Blackboard Collaborate 1 Contents SAS Overview... 4 Getting Started... 4 Creating Sessions Using the SAS... 5 Sample Manager Utilities Page... 5 Creating
More informationPatient Portal Users Guide
e-mds Solution Series Patient Portal Users Guide Version 7.0 How to Use the Patient Portal CHARTING THE FUTURE OF HEALTHCARE e-mds 9900 Spectrum Drive. Austin, TX 78717 Phone 512.257.5200 Fax 512.335.4375
More informationProject specification for suncoastreoholdings.com. Version 1.0
Project specification for suncoastreoholdings.com Version 1.0 This document lists the list of major functionality that this website will offer on its first version. 10/2/2012 Table of Contents Introduction...
More informationSelectSurvey.NET User Manual
SelectSurvey.NET User Manual Creating Surveys 2 Designing Surveys 2 Templates 3 Libraries 4 Item Types 4 Scored Surveys 5 Page Conditions 5 Piping Answers 6 Previewing Surveys 7 Managing Surveys 7 Survey
More informationNovell ZENworks Asset Management 7.5
Novell ZENworks Asset Management 7.5 w w w. n o v e l l. c o m October 2006 USING THE WEB CONSOLE Table Of Contents Getting Started with ZENworks Asset Management Web Console... 1 How to Get Started...
More informationCreating and Managing Online Surveys LEVEL 2
Creating and Managing Online Surveys LEVEL 2 Accessing your online survey account 1. If you are logged into UNF s network, go to https://survey. You will automatically be logged in. 2. If you are not logged
More informationTable of Contents. I. Using ical... pg. 1. Calendar views and formats..pg. 1 Navigating the calendar.pg. 3 Searching the calendar..pg.
ical Manual Table of Contents I. Using ical... pg. 1 Calendar views and formats..pg. 1 Navigating the calendar.pg. 3 Searching the calendar..pg. 4 II. Administering the Calendar. pg. 5 Display options.pg.
More informationGetting Started with SurveyGizmo Stage 1: Creating Your First Survey
Getting Started with SurveyGizmo Stage 1: Creating Your First Survey 1. Open SurveyGizmo site (http://www.surveygizmo.com) Log in 2. Click on Create Survey (see screen shot below) 3. Create Your Survey
More information1 Classified Script. User Guide v1.0
1 Classified Script User Guide v1.0 Installation... 3 Create Database... 3 Grant Rights... 4 Configure Settings... 5 Step 1... 5 Step 2... 6 Step 3... 7 Post Sponsored Ad... 8 Step 1... 8 Step 2... 9 Manage
More informationThe Use of Survey Research to Measure Student Satisfaction in Online Courses. Elaine Strachota. Abstract
The Use of Survey Research to Measure Student Satisfaction in Online Courses Elaine Strachota Abstract Although student satisfaction in online courses is of concern to institutions of higher learning attempting
More informationForms & Surveys. Schoolwires Centricity2
Forms & Surveys Schoolwires Centricity2 Trademark tice Schoolwires, the Schoolwires logos, and the unique trade dress of Schoolwires are the trademarks, service marks, trade dress and logos of Schoolwires,
More informationLogin/ Logout RMS Employer Login Go to Employer and enter your username and password in the Employer Login section. Click on the LOGIN NOW button.
Recruitment Management System Version 8 User Guide What is Recruitment Management System (RMS)? Recruitment Management System (RMS) is an online recruitment system which can be accessed by corporate recruiters
More informationChapter 15: Forms. User Guide. 1 P a g e
User Guide Chapter 15 Forms Engine 1 P a g e Table of Contents Introduction... 3 Form Building Basics... 4 1) About Form Templates... 4 2) About Form Instances... 4 Key Information... 4 Accessing the Form
More informationPersonal Online Banking:
Personal Online Banking: If you access your account information through CNB Online Banking, our personal banking site, you will be able to import your account transactions directly into Quicken/QuickBooks.
More informationApplicant Tracking System Job Aids. Prepared by:
Applicant Tracking System Job Aids Prepared by: Contents System Navigation and My Setup Information for Users... 1 Creating Requisitions... 4 Duplicating Requisitions... 6 Requesting an Approval... 7 Viewing
More informationEnvisia Learning 360 Feedback Online Project Flow Process
Envisia Learning 360 Feedback Online Project Flow Process Step 1: Defining the 360 Feedback Project This step includes first defining the purpose of the 360 feedback intervention with your client and answering
More informationRecruitment Management System (RMS) User Manual
Recruitment Management System (RMS) User Manual Contents Chapter 1 What is Recruitment Management System (RMS)? 2 Chapter 2 Login/ Logout RMS Chapter 3 Post Jobs Chapter 4 Manage Jobs Chapter 5 Manage
More informationUF Health SharePoint 2010 Introduction to Content Administration
UF Health SharePoint 2010 Introduction to Content Administration Email: training@health.ufl.edu Web Page: http://training.health.ufl.edu Last Updated 2/7/2014 Introduction to SharePoint 2010 2.0 Hours
More informationWeston Public Schools Virtual Desktop Access Instructions
Instructions for connecting to the Weston Schools Virtual Desktop Environment Notes: You will have to have administrator permission on your computer in order to install a VMWare Client application which
More informationSession Administration System (SAS) Manager s Guide
Session Administration System (SAS) Manager s Guide 2010 Elluminate, Inc. All Rights Reserved. Contents Section 1 SAS Overview... 1 Getting Started... 1 Creating Sessions Using the SAS... 2 Creating Users...
More informationThe Savvy Survey #13: Online Surveys 1
AEC407 1 Glenn D. Israel and Jessica L. Gouldthorpe 2 As part of the Savvy Survey Series, this publication provides Extension faculty with an overview of the process that uses email to invite participants
More informationTable of Contents INTRODUCTION... 2 HOME... 3. Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS...
Table of Contents INTRODUCTION... 2 HOME... 3 Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS... 16 Request List View... 17 Requests based on Filters...
More informationSystem requirements 2. Overview 3. My profile 5. System settings 6. Student access 10. Setting up 11. Creating classes 11
Table of contents Login page System requirements 2 Landing page Overview 3 Adjusting My profile and System settings My profile 5 System settings 6 Student access 10 Management Setting up 11 Creating classes
More informationQualtrics Survey Software. Create an Account
Qualtrics Survey Software Qualtrics is online survey software with the ability to create and distribute surveys, quizzes, and polls. Katz and CBA faculty, staff, and students may create accounts. There
More informationVeeam MarketReach User Guide. Automate Your Marketing. Grow Your Business.
Veeam MarketReach User Guide Automate Your Marketing. Grow Your Business. March, 2013 Contents PART 1. INTRODUCTION 3 What is Veeam MarketReach? 3 PART 2. ENTERING VEEAM MARKETREACH 3 Who can access Veeam
More informationQUESTION TYPES. Basic Question Types (use customizations to create more) Textbox (Short Answer) Essay (Long Text) Radio Buttons (Multiple Choice)
THE COMPLETE FEATURES LIST QUESTION TYPES Basic Question Types (use customizations to create more) Textbox (Short Answer) Essay (Long Text) Radio Buttons (Multiple Choice) Checkboxes Dropdown Menu FREE
More informationMail Chimp Basics. Glossary
Mail Chimp Basics Mail Chimp is a web-based application that allows you to create newsletters and send them to others via email. While there are higher-level versions of Mail Chimp, the basic application
More informationAppShore Premium Edition Campaigns How to Guide. Release 2.1
AppShore Premium Edition Campaigns How to Guide Release 2.1 Table of Contents Campaigns Overview...3 How to create a Campaign Message...3 How to create a List...5 How to relate a Message to a List...6
More informationDreamweaver Tutorials Creating a Web Contact Form
Dreamweaver Tutorials This tutorial will explain how to create an online contact form. There are two pages involved: the form and the confirmation page. When a user presses the submit button on the form,
More informationComputing and Communications Services (CCS) - LimeSurvey Quick Start Guide Version 2.2 1
LimeSurvey Quick Start Guide: Version 2.2 Computing and Communications Services (CCS) - LimeSurvey Quick Start Guide Version 2.2 1 Table of Contents Contents Table of Contents... 2 Introduction:... 3 1.
More informationA QuestionPro Publication
How to effectively conduct an online survey A QuestionPro Publication Steps in Preparing an Online Questionnaire How to Effectively Conduct an Online Survey By: Vivek Bhaskaran Co-Founder Survey Analytics
More informationResearch Electronic Data Capture Prepared by Angela Juan
REDCAP OVERVIEW Research Electronic Data Capture Prepared by Angela Juan What is REDCap? REDCap (Research Electronic Data Capture) is a browser-based, data-driven software solution for designing and building
More informationCloudfinder for Office 365 User Guide. November 2013
1 Contents Getting started with Cloudfinder for Office 365 1... 3 Sign up New Cloudfinder user... 3 Sign up Existing Cloudfinder user... 4 Setting the Admin Impersonation... 4 Initial backup... 7 Inside
More informationUSER GUIDE. Unit 5: Tools & Modules. Chapter 3: Forms & Surveys
USER GUIDE Unit 5: Tools & Modules Chapter 3: Schoolwires Centricity Version 4.0 TABLE OF CONTENTS Introduction... 1 Audience and Objectives... 1 Major Components of a Form or Survey... 2 Overview... 2
More informationHow to Add Documents to Your Blackboard Class
Southwestern Baptist Theological Seminary BLACKBOARD INSTRUCTOR SERIES How to Add Documents to Your Blackboard Class This manual will show you how to do the following: Log into Blackboard Access Your Blackboard
More informationSending Email on Blue Hornet
Sending Email on Blue Hornet STEP 1 Gathering Your Data A. For existing data from Advance or Outlook, pull email address, first name, last name, and any other variable data you would like to use in the
More informationE-Mail Campaign Manager 2.0 for Sitecore CMS 6.6
E-Mail Campaign Manager 2.0 Marketer's Guide Rev: 2014-06-11 E-Mail Campaign Manager 2.0 for Sitecore CMS 6.6 Marketer's Guide User guide for marketing analysts and business users Table of Contents Chapter
More informationTHE TOP TEN TIPS FOR USING QUALTRICS AT BYU
THE TOP TEN TIPS FOR USING QUALTRICS AT BYU TIP #1: CREATING A SURVEY FROM A COPY AND COLLABORATING ON SURVEYS TIP #2: CREATING AND USING PANELS TIP #3: LIBRARIES AND HOW TO USE THEM TIP #4: BASIC SKIP
More informationUniversity of Colorado Denver University Web Services 3
STUDENT GUIDE SharePoint 401: Web Forms Course Plan Module 1: An Introduction to SharePoint web forms at CU Denver Learning Objectives Understand the function and customization of web forms at CU Denver
More informationHamline University Administrative Computing Page 1
User Guide Banner Handout: BUSINESS OBJECTS ENTERPRISE (InfoView) Document: boxi31sp3-infoview.docx Created: 5/11/2011 1:24 PM by Chris Berry; Last Modified: 8/31/2011 1:53 PM Purpose:... 2 Introduction:...
More information2013 EDITION. V-Camp Student. Guide. INTERACTIVE GUIDE Use the buttons shown below to navigate throughout this interactive PDF BACK
V-Camp Student Guide INTERACTIVE GUIDE Use the buttons shown below to navigate throughout this interactive PDF BACK 03 EDITION V-Camp Student Guide Table of Contents Unit : Table of Contents...iii How
More information8 Tips for Maximizing Survey Response Potential
8 Tips for Maximizing Survey Response Potential You ve built a survey and are ready to make it available to potential respondents. But how do you convert those potential respondents into completed responses?
More informationOutlook Web App User Guide
Outlook Web App Table of Contents QUICK REFERENCE... 2 OUTLOOK WEB APP URL... 2 Imagine! Help Desk...... 2 OUTLOOK WEB APP MAIN WINDOW... 2 KEY NEW FEATURES... 3 GETTING STARTED WITH OUTLOOK... 4 LOGGING
More informationEMAIL CAMPAIGNS...5 LIST BUILDER FORMS...
Basic User Guide Table of Contents INTRODUCTION...1 CAMPAIGNER FEATURES...1 WHO SHOULD READ THIS GUIDE?...1 GETTING STARTED...2 LOGGING IN TO CAMPAIGNER...2 DASHBOARD...3 Modify Your Dashboard...4 EMAIL
More informationHealth Indicators Advancing Healthy Aging in Your Community. Database Instructions for Managers
Health Indicators Advancing Healthy Aging in Your Community Database Instructions for Managers Getting to the Database Website You can access the Health Indicators online database in two different ways.
More informationSurvey Analytics Enterprise Platform: Your Complete Solution for Self-Service Research
Survey Analytics Enterprise Platform: Your Complete Solution for Self-Service Research Survey Analytics Enterprise Research Platform Survey Analytics is a user-friendly, robust and affordable online research
More informationAsound plan is essential to the success of any research endeavor. Survey
CHAPTER 2 Planning the Online Survey Asound plan is essential to the success of any research endeavor. Survey research is a process, and each element impacts the others. Research objectives guide questionnaire
More informationTable of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...
Table of Contents INTRODUCTION...2 HOME PAGE...3 Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...12 REQUEST...14 Request List View... 15 Creating a New Incident...
More informationGroupMAX ME User Guide. Group Campaigns and Acknowledgements
GroupMAX ME User Guide Group Campaigns and Acknowledgements Group Campaigns provide the ability to communicate with meeting attendees through targeted emails. These targeted emails can include room upgrades
More informationMicrosoft Windows SharePoint
Microsoft Windows SharePoint SharePoint Basics Introduction What is Microsoft SharePoint? SharePoint is a tool to connect people and information. It provides a central site for sharing information with
More informationTable of Contents. Table of Contents 3
User Guide EPiServer 7 Mail Revision A, 2012 Table of Contents 3 Table of Contents Table of Contents 3 Introduction 5 About This Documentation 5 Accessing EPiServer Help System 5 Online Community on EPiServer
More informationRecruiter s Resource Guide
Recruiter s Resource Guide First Edition 1.29.2015 Contents Section One Recruiting... 3 Accessing Team Georgia Careers... 4 My Setup Preferences... 5 Creating a Requisition... 6 Approving a Requisition...
More informationNextGen Patient Portal User Guide. Version 2.0
NextGen Patient Portal User Guide Version 2.0 Copyright 2014 NextGen Healthcare Information Systems, LLC. All Rights Reserved. NextGen and the registered trademarks listed at http://www.nextgen.com/about-nextgen/legalnotices.aspx
More informationBusinessObjects Enterprise InfoView User's Guide
BusinessObjects Enterprise InfoView User's Guide BusinessObjects Enterprise XI 3.1 Copyright 2009 SAP BusinessObjects. All rights reserved. SAP BusinessObjects and its logos, BusinessObjects, Crystal Reports,
More informationTurnkey Survey Tablets + Survey Stations
CREOSO SURVEY SOLUTIONS Turnkey Survey Tablets + Survey Stations Handheld + Portable Survey Solutions by CREOSO Our Handheld + Portable Turnkey Survey Solutions Come In Three Flavors PURCHASE * RENT *
More informationLearning Management System User Guide - Administrators
Learning Management System User Guide - Administrators Contents Introduction LMS homepage Main courses page Inside an individual topic / category page Certificate How to register Start a course Tests on
More informationecommerce LMS Administrator s Manual
ecommerce LMS Administrator s Manual Table of Contents Introduction... 1 Logging in to the System... 2 Welcome Screen... 3 Modifying Your Personal Profile... 3 Changing Your Password... 7 Modifying Your
More informationMECnet Portal: Using Web-Based Email
User Manual MECnet Portal: Using Web-Based Email Salem Public Schools Salem, Massachusetts Table of Contents Logging in at School or at Home................................. 3 The Top Navigation Bar........................................
More informationQUALTRICS TIPS AND TRICKS FOR UNC-CH USERS
QUALTRICS TIPS AND TRICKS FOR UNC-CH USERS PLEASE NOTE: This tip sheet is not intended as a step-by-step guide. It was developed to provide information that UNC users have found important to know in addition
More informationOrganizational Development Qualtrics Online Surveys for Program Evaluation
The purpose of this training unit is to provide training in an online survey tool known as Qualtrics. Qualtrics is a powerful online survey tool used by many different kinds of professionals to gather
More informationUSER GUIDE ITM PORTAL AND WEB SITES DEDICATED TO INTERMARCHE STORES
USER GUIDE PORTAL AND WEB SITES DEDICATED TO INTERMARCHE STORES REFERENCE AUTHOR USER GUIDE ITM HIGHCO DATA VERSION 1.0 DATE DOCUMENT 01/10/2013 NUMBER OF PAGES 11 Page 1 sur 11 SUMMARY Titles of this
More informationVEDATRAK CRM 2.1. User's Guide
VEDATRAK CRM 2.1 User's Guide 2 (C) 2006-2010 SUI SOLUTIONS. All rights reserved. 3 Contents Overview...9 System Requirements...11 Installation Notes...12 Vedatrak Basics...13 User Roles...13 System Administrator...13
More informationPinpointe User s Guide
Pinpointe User s Guide Edition 2.1 October 2008 About This User s Guide How to Use This User s Guide This user s guide describes Pinpointe s Graphical User Interface (GUI). It shows you how to use each
More informationSurvey Analysis Guidelines Sample Survey Analysis Plan. Survey Analysis. What will I find in this section of the toolkit?
What will I find in this section of the toolkit? Toolkit Section Introduction to the Toolkit Assessing Local Employer Needs Market Sizing Survey Development Survey Administration Survey Analysis Conducting
More informationCreating an Email with Constant Contact. A step-by-step guide
Creating an Email with Constant Contact A step-by-step guide About this Manual Once your Constant Contact account is established, use this manual as a guide to help you create your email campaign Here
More informationA Critical Assessment of Online Survey Tools
A Critical Assessment of Online Survey Tools Rose M. Marra, Barbara Bogue University of Missouri -- Columbia/ The Pennsylvania State University Abstract This paper provides an overview of the functionality
More informationCreating an Email with Constant Contact. A step-by-step guide
Creating an Email with Constant Contact A step-by-step guide About this Manual Once your Constant Contact account is established, use this manual as a guide to help you create your email campaign Here
More informationWelcome to echalk A Guide For Students. Introduction. Contents:
Welcome to echalk A Guide For Students Introduction echalk is an online learning environment that connects students, teachers, parents and administrators within your school and district. echalk provides
More informationSAS. Cloud. Account Administrator s Guide. SAS Documentation
SAS Cloud Account Administrator s Guide SAS Documentation The correct bibliographic citation for this manual is as follows: SAS Institute Inc. 2014. SAS Cloud: Account Administrator's Guide. Cary, NC:
More informationLearn About Analysis, Interactive Reports, and Dashboards
Learn About Analysis, Interactive Reports, and Dashboards This document supports Pentaho Business Analytics Suite 5.0 GA and Pentaho Data Integration 5.0 GA, documentation revision February 3, 2014, copyright
More informationTrend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice.
Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files,
More informationThe document may be freely distributed in its entirety, either digitally or in printed format, to all EPiServer Mail users.
Copyright This document is protected by the Copyright Act. Changes to the contents, or partial copying of the contents, may not be done without permission from the copyright holder. The document may be
More informationStudent & Alumni User Guide
INDEX 1-2 Activating and Building Your Profile 3 Your HireTigers Homepage 4-5 Building Your Profile from a Resume 6-7 Scheduling Career Counseling Appointments 8-9 Updating Your Account Settings 10 Updating
More informationUSER MANUAL FOR INTERNET BANKING (IB) SERVICE
USER MANUAL FOR INTERNET BANKING (IB) SERVICE Content: Introduction and General questions. Accessing and using Internet Banking. 1. Log In, Log Out and Printing screen/transaction information 2. Inquiries
More informationWeb forms in Hot Banana reside on their own pages and can contain any number of other content and containers like any other page on your Website.
Section 1: Web Forms What is a Web Form? Marketing Automation User Guide A Web Form is simply a form located on a web page. Web forms can be created for many purposes, and are typically used to submit
More informationFactors Affecting Critical Thinking in an Online Course. Simone Conceição, PhD Assistant Professor University of Wisconsin-Milwaukee
1 21st Annual Conference on Distance Teaching and Learning click here -> Factors Affecting Critical Thinking in an Online Course Simone Conceição, PhD Assistant Professor University of Wisconsin-Milwaukee
More informationHow to Use Swiftpage for SageCRM
How to Use Swiftpage for SageCRM 1 Table of Contents Basics of the Swiftpage for SageCRM Integration 3 How to Install Swiftpage for SageCRM and Set Up Your Account...4 Accessing Swiftpage s Online Editor
More informationSalesforce Customer Portal Implementation Guide
Salesforce Customer Portal Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: December 10, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered
More informationAccounts. Step by Step Data Setup Wizard and How to Guide. online
online Accounts Step by Step Data Setup Wizard and How to Guide Main Tel. 0845 450 7304 Support Tel. 0844 484 9412 Email info@liquidaccounts.com Free 30day trial www.liquidaccounts.com Page 1 Online Accounts
More informationGetting started. What you need
Welcome to the Lectora LMS Express Publisher Information Center This Information Center was designed so that you can quickly find the information you need and continue adding and completing content. The
More informationSurveys: Why, When and How. Gavin Henning Pamela Bagley
Surveys: Why, When and How Gavin Henning Pamela Bagley Session Outcomes Articulate appropriate uses for surveys Write effective survey questions Construct an effective questionnaire Choose an appropriate
More informationSelf-Service Portal Implementation Guide
Self-Service Portal Implementation Guide Salesforce, Winter 6 @salesforcedocs Last updated: October 0, 05 Copyright 000 05 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark
More informationAdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request...
Table Of Contents INTRODUCTION... 3 REQUEST... 4 Creating a New Request... 5 Quick Create...5 Contact Details...5 Classifying Request Category...5 Prioritizing Request...6 Describe Request...6 Add Attachments
More informationTURF ToTal UndUplicaTed Reach and FReqUency analysis
I n t r o d u c t I o n to TURF ToTal UndUplicaTed Reach and FReqUency analysis A QuestionPro Publication What is TURF Analysis? TURF is a statistical model that can used to answer questions like: * Where
More informationCreate Beautiful Reports with AWR Cloud and Prove the Value of Your SEO Efforts
Create Beautiful Reports with AWR Cloud and Prove the Value of Your SEO Efforts It can be difficult sometimes to show your clients the value that they get from your service. Your job, as an SEO, is to
More informationBitrix Site Manager 4.1. User Guide
Bitrix Site Manager 4.1 User Guide 2 Contents REGISTRATION AND AUTHORISATION...3 SITE SECTIONS...5 Creating a section...6 Changing the section properties...8 SITE PAGES...9 Creating a page...10 Editing
More informationCvent Attendee Management
Cvent Attendee Management 1765 Greensboro Station Place McLean, VA 22102 www.cvent.com customercare@cvent.com U.S. and Canada (toll-free) 866.318.4357 UK (toll-free) 0808.234.4543 Australia (toll-free)
More informationOPPORTUNITIES AND CHALLENGES OF CONDUCTING WEB SURVEYS: RESULTS OF A FIELD EXPERIMENT
OPPORTUNITIES AND CHALLENGES OF CONDUCTING WEB SURVEYS: RESULTS OF A FIELD EXPERIMENT Kumiko Aoki & Michael Elasmar, Boston University Kumiko Aoki, 640 Commonwealth Ave., Boston, MA 02215 Key Words: Web
More informationQualtrics User Manual. For University of Maryland Users
Qualtrics User Manual For University of Maryland Users Table of Contents Launching Qualtrics... 4 My Surveys... 5 Tasks Toolbar... 5 Creating a New Survey... 7 Folder Management (Optional)... 7 Adding
More informationPMI Marketing Portal User Guide
PMI Marketing Portal User Guide PMI Marketing Portal: Supporting member and credential holder acquisition and retention 2010 Project Management Institute, Inc. All right reserved. PMI, the PMI logo and
More informationGUIDELINES FOR DESIGNING AND IMPLEMENTING INTERNET SURVEYS
Chapter Five GUIDELINES FOR DESIGNING AND IMPLEMENTING INTERNET SURVEYS Current research on the design and implementation of Internet surveys has yet to produce an authoritative set of rules on constructing
More information