Transportation & Logistics. When details matter and seconds count Intermec delivers.

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1 Transportation & Logistics When details matter and seconds count Intermec delivers.

2 You re Facing Pressure Intermec Can Help Meeting or exceeding customere expectations is often the ultimate goal for transportation operations. And doing so profitably in a highly competitive and ever changing environment requires attention to every detail. Maximizing the opportunity for success requires careful management of every transaction, and mobile workers are at the heart of these workflows. That is why when details matter and seconds count, Intermec stands uniquely qualified to help your mobile workers deliver. Driving Business in Transportation & Logistics (T&L) Intermec s deep understanding of and passion for the T&L business insures that we are focused on your issues finding new operating efficiencies and revenue opportunities, and ensuring you get paid for every service you provide in short helping you realize the full potential of your people, time, assets and information. Operational Efficiency The driver unit (driver, vehicle and equipment) is the most expensive and most important asset in a transportation operation. Optimizing that resource is paramount to success. Finding ways to cut seconds off of individual work events or avoid errors at the point of work, can add up to significant savings across the organization. New Revenue Opportunities New revenue results from new solution benefits and service level offerings to expand business with existing customers and acquire new ones. The ability of an organization to create a desired customer benefit through operational differentiation over their competition is the key. Assessing each workflow, especially those of the mobile workforce, to drive a competitive advantage, not only creates new revenue opportunity, but also improves margins. Revenue Assurance Just as important as offering specific and unique services is making sure you get paid for what you do. Documenting the successful completion of a task is as important as completing the task itself. Outstanding Customer Service Competition is tough. Service quality is one of the keys to gain and keep customers for the long term. Customers expect real time updates on their shipments. Delivering reliable, detailed information from the point of work is not just the expectation it is a customer requirement. Can you deliver the efficiency, differentiation and quality of service it takes to succeed?

3 Pick-Up & Delivery Operational Efficiency Mobile workers by definition are out of sight. Route optimization, navigation, item level tracking along with advanced data collection solutions can deliver the workforce transparency and control needed to improve efficiency. New Revenue Opportunity & Revenue Assurance Customers want to see the details now. Leading edge data management, document management and enhanced workflow applications can supply the visibility and verification needed to ensure your revenue flow. Improved Customer Service Can your systems fix problems your customer isn t even aware of? Your systems need to keep you on top of the game and one step ahead. Validated data collection can spot a problem before it impacts your service, allowing you to correct and redirect before any damage is done. Track & Trace Document Management Inventory Count & Condition SLA Compliance Collections Fleet Management Driver Management Dispatch Driver s Hours of Service Vehicle Inspection Navigation Route Optimization Accident & Incident Response Commercial/Industrial Residential Proof of Location Proof of Delivery Proof of Signature Card Payment Collection Check Processing Status Updates Customer Surveys Proactive Notification Shipment Damage Documentation CN70 Shipment Address Validation Mobile Document Imaging PR2&3 Application Pickup Process Delivery Proof of Delivery Signature Capture Track & Trace Fleet & Driver Management Status Updates Track & Trace

4 Delivery Office & Sort Center Operational Efficiency your drivers need to get on the road. Every minute spent in the delivery office is lost opportunity. Solutions that track and manage your assets, inventory and shipments improve accuracy and worker efficiency get drivers on the road faster. Improved Customer Service Customers understand one thing; the end result. Systems that deliver visibility, reduce handling, improve accuracy, enable better planning and the most efficient workflows deliver the desired results. Shipments delivered on time, without damage every time at the least possible cost. Track & Trace Route Optimization Truck Loading Item Labeling Damage Documentation Workforce Management Asset Management CK70 & CK71 SR61 PM43 & PM43c PC43 CV30, CV41 & CV61 Vocollect Application Track and Trace Truck Loading Workforce Management Item Labeling Re-Labeling Asset Management

5 Cross Dock Operational Efficiency Minimizing the number of times an item is handled not only reduces the likelihood of damage, but also eliminates handling costs. Real time communications, voice- guided workflows, route optimization & yard management can streamline your cross dock. Revenue Assurance Checking all the boxes needs to occur at every step of the way. You only have one shot to ensure the right shipment goes in its entirety to the correct destination, on time without damage. Anything less is lost profitst and impacts service quality. Track and trace technologies help guarantee things are right the first time every time and you can prove it. Dispatch / Route Optimization Tracking / Track & Trace Cross Dock Operations Sort Center & Delivery Office Warehouse / DC Operations Yard Operations CK70 & CK71 CV30, CV41 & CV61 SR61 skynax Vocollect Application SOFTWARE Track and trace Yard Operations

6 Complete line of supply chain products and services Mobile computing solutions Mobile and fixed RFID systems Scanning technology Printers and media Professional services Wireless networks Support services Software tools and utilities Solutions for your Business Fleet Management Dispatch / Route Optimization Tracking / Track & Trace Pick-up, Delivery Cross Dock Operations Sort Center & Delivery Office Retail Counter Operations Warehouse / DC Operations Yard Operations For more information on how your business can use supply chain technology to enhance operational productivity and deliver worldclass customer service, visit North America Corporate Headquarters th Avenue West Everett, Washington Phone: (425) Fax: (425) North Latin America Headquarters Office Mexico Phone: Fax: South Latin America Headquarters Office Brazil Phone: Fax: Europe/Middle East & Africa Headquarters Office Reading, United Kingdom Phone: Fax: Asia Pacific Headquarters Office Singapore Phone: Fax: Internet Worldwide Locations: Sales Toll Free NA: (800) Toll in NA: (425) Freephone ROW: Toll ROW: OEM Sales Phone: (425) Media Sales Phone: (513) Customer Service and Support Toll Free NA: (800) Toll in NA: (425) Copyright 2013 Intermec Technologies Corporation. All rights reserved. Intermec is a registered trademark of Intermec Technologies Corporation. All other trademarks are the property of their respective owners A 02/13 In a continuing effort to improve our products, Intermec Technologies Corporation reserves the right to change specifications and features without prior notice.

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