What millennials want from work How to Maximize Engagement in Today s Workforce

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1 What millennials want from work How to Maximize Engagement in Today s Workforce 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

2 Born research includes 25,000 millennials and 29,000 older professional, managerial, and executive staff from 22 countries Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

3 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

4 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

5 Entitled Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

6 BORING NOT BORING 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

7 % 25% 21% 24% 21% 18% 16% 16% 14% 11% Admin Professional Senior Professional or Manager Millennials - Percent Agree Middle Manager Senior Manager Older Staff - Percent Agree 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

8 % 58% I enjoy it. It will help me fulfill my career plans. 29% It will allow me to make a lot of money Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

9 33% 11% 56% 8 hours 9 hours 10+ hours 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

10 volunteer to do things for their teams 82% volunteer to do things for their teams. 88% help others on their teams with their responsibilities. 78% go beyond job responsibilities to assist team members Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

11 Reduce routine work Explain how a task will help their development Communication coaching Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

12 Needy Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

13 % percent DISAGREE Parents should be involved in interviews. 85% Parents should receive a copy of their child's offer letter Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

14 % 23% 26% 28% monthly or more frequently 34% 13% 17% 4% quarterly twice a year annually get feedback want feedback 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

15 AUTONOMY CONTROL 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

16 Don t let parents get too involved Provide frequent feedback Provide more autonomy Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

17 want to Do good Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

18 % 88% Make the world a better place Being involved in community and charity efforts at least somewhat important 99% Compensation 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

19 % 88% Make the world a better place Being involved in community and charity efforts at least somewhat important 99% Compensation 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

20 % 88% Make the world a better place 14% 6% at least somewhat important Being involved in community and charity efforts 99% extremely important 43% Compensation 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

21 Source: Cagle Cartoons 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

22 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

23 Be a socially responsible organization Pay Millennials appropriately Doing good doesn t compensate for lower pay Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

24 Too much technology Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

25 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

26 Millennials first choice of communication Lower Level Colleagues Same Level Colleagues Higher Level Colleagues Face-to-face 78% 79% 75% Phone 7% 5% 6% 9% 5% 16% IM 6% 10% 3% Text 0% 0% 0% Social networking site 0% 0% 0% Video chat 0% 0% 0% 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

27 92% want their performance feedback delivered faceto-face 95% want to discuss their career plans and performance face-to-face 79% prefer to discuss their compensation face-to-face 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

28 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

29 Help them avoid the drudgery Communicate face-toface Opportunity to develop a community Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

30 disloyal and uncommitted Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

31 69% are satisfied with their job. 76% say they like working for their current organization. 49% say they would be happy to spend the rest of their career with their current organization Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

32 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

33 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

34 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

35 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

36 Reduce overload Improve management & leadership Pay appropriately Jennifer Jennifer J. Deal, J. Deal, Center Center for for Creative Leadership.. All All rights reserved.

37 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

38 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

39 Friends & Mentors Team Boss Interesting Meaningful Balanced Feedback & Communication Development Pay 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

40 In case you're worried about what's going to become of the younger generation, it's going to grow up and start worrying about the younger generation. - Roger Allen 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

41 2016 Jennifer J. Deal, Center for Creative Leadership. All rights reserved.

C E N T E R F O R C R E A T I V E L E A D E R S H I P

C E N T E R F O R C R E A T I V E L E A D E R S H I P Retiring the Generation G A P J E N N I F E R J. D E A L, P H. D. C E N T E R F O R C R E A T I V E L E A D E R S H I P Prepared by Jennifer J. Deal, Copyright Center for Creative Leadership, 2008 CCL

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