Release: 1. ICAICT201A Use computer operating systems and hardware

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1 Release: 1 ICAICT201A Use computer operating systems and hardware

2 ICAICT201A Use computer operating systems and hardware Modification History Release Release 1 Comments This Unit first released with ICA11 Information and Communications Technology Training Package version 1.0 Unit Descriptor This unit describes the performance outcomes, skills and knowledge required to select, configure and use computer operating systems and basic computer hardware. Application of the Unit This unit applies to workers who require the information and communications technology (ICT) skills to select and install operating system software on to a specific hardware configuration. This includes configuring the operating system to work with a variety of hardware peripherals and types of ICT equipment. The ability to communicate effectively, simplify and solve technical incompatibility conflicts and problems are key components of this ICT support role. Licensing/Regulatory Information No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. Pre-Requisites Not applicable. Employability Skills Information This unit contains employability skills. Approved Page 2 of 9

3 Elements and Performance Criteria Pre-Content Element Elements describe the essential outcomes of a unit of competency. Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. Approved Page 3 of 9

4 Elements and Performance Criteria 1. Identify operating system and hardware components 2. Install and configure operating system and application software with hardware components 3. Optimise operating system and hardware components 1.1 Determine ICT organisational requirements and specifications 1.2 Identify and select operating system 1.3 Identify appropriate external hardware components 1.4 Identify internal hardware components 2.1 Install and configure operating system to meet organisational requirements 2.2 Identify the functions associated with the operating system and associated boot process 2.3 Configure power-management settings to minimise power consumption as an environmentally sustainable measure 2.4 Use both the graphical user interface and the command line interface to perform basic tasks 2.5 Install or upgrade application software onto the operating system and hardware configuration 2.6 Determine the relationship between an application program, the operating system and hardware 2.7 Identify general differences between the different computer platforms and their respective operating systems 3.1 Optimise operating system using included tools or third-party utilities 3.2 Customise the graphical user interface 3.3 Use techniques unique to the command line interface 3.4 Set up and configure external hardware components and check functionality 3.5 Install drivers as appropriate and check functionality Approved Page 4 of 9

5 Required Skills and Knowledge This section describes the skills and knowledge required for this unit. Required skills communication skills to: communicate with peers and supervisors seek assistance and expert advice literacy skills to: interpret user manuals and help functions read and write basic workplace documents problem-solving skills to address common operational problems when using computer operating systems and operating computer hardware technical skills to: apply user changes for a multi-user operating system configure, use and optimise operating system create users for a multi-user system install and support peripheral devices operate a personal computer (PC) set passwords for different users use PC peripheral hardware. Required knowledge basic knowledge of current industry-accepted operating system, hardware and software products compatibility of an operating system, in respect to other versions function of single-user and multi-user operating systems interoperability between operating systems OHS principles and responsibilities, including ergonomic principles to avoid injury associated with using computer systems. Approved Page 5 of 9

6 Evidence Guide The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Context of and specific resources for assessment Method of assessment Evidence of the ability to: use an operating system in a variety of scenarios and across functions, including: scheduling, loading, initiating, and supervising the execution of programs allocating storage initiating and controlling input and output operations handling errors identify and install suitable hardware components install and upgrade application software. Assessment must ensure access to: use of PC use of hardware components OHS standards and organisational policy and procedures use of operating system currently used in industry software configuration guides documents detailing operating system control panel and configuration data appropriate learning and assessment support when required. Where applicable, physical resources should include equipment modified for people with special needs. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: verbal or written questioning to assess candidate s knowledge of concepts and procedures related to configuring operating systems and application software to different hardware platforms direct observation of candidate: setting up, configuring and optimising operating system, setting up input and output devices and checking functionality setting up and configuring hardware components. Approved Page 6 of 9

7 Guidance information for assessment Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-english speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. Approved Page 7 of 9

8 Range Statement The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Organisational requirements may include: External hardware components may include: Internal hardware components may include: Power-management settings after a period of non-use may include: Application software may include: maintenance procedures OHS procedures security procedures. Bluetooth device fax modem keyboard laptop mobile phone monitor mouse multimedia kit PC personal digital assistant (PDA), such as palmtop printer scanner speaker tape cartridge universal serial bus (USB) device wi-fi router. cabling central processing unit (CPU) memory chip motherboard network interface card sound card video display card. automatic power off hibernation settings monitor power-saver settings. databases internet browsers Approved Page 8 of 9

9 Computer platforms may include: Third-party utilities may include: spreadsheets system browsers word processing. Macintosh PC operating systems used on each. backing up data diagnostic tools disk scanning partitioning and defragmenting recovery. Unit Sector(s) General ICT Approved Page 9 of 9

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