QUALITY MANAGEMENT SYSTEM

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "QUALITY MANAGEMENT SYSTEM"

Transcription

1 QUALITY MANAGEMENT SYSTEM 1. Introduction Chapter As part of its mandate, the UNMAO, as the appointed representative of the NMAO and the SSDC, is required to ensure that the standards of humanitarian demining activities and the processes and procedures implemented whilst conducting them are in accordance with IMAS, SudanMAP NTSG s, mine action organisations own SOP and/or implementation plans and any other agreements, contracts or memorandums of understanding that are in place between the authoritative bodies and said mine action organisations. 1.2 This will be achieved through the appointment of a monitoring body responsible for the programmes overall Quality Management (QM) system and the implementation of a comprehensive and robust QM system, developed by the UNMAO and to be adhered to and implemented by all mine action organisations. 2. General Principles, Implementation and Conduct of the QM System 2.1 The QM system is designed to coordinate activities aimed at directing and controlling the UNMAO quality processes and procedures. The overall objective is to provide the authoritative bodies and donors with the confidence and assurance that mine action organisations have applied and adhered to standards that are in accordance with IMAS, NTSG and their own SOPs by applying safe, effective and efficient humanitarian demining processes and procedures during the conduct of operations for which they are contracted. 2.2 The system comprises of internal and external QA processes and procedures carried out prior to the commencement of and during humanitarian demining activities and followed by external QC processes when practicable on the completion of activities. 2.3 To achieve this, the system will scrutinise all aspects of a mine action organisation s capabilities (people, equipment and procedures), processes and procedures prior to, during and on completion of humanitarian demining activities. 2.4 The complete system process comprises of the following: a. Accreditation: This is the overall process of determining an organisation s suitability, competency and ability to plan, manage and operationally conduct humanitarian demining activities safely, effectively and efficiently. For all information and detail concerning the accreditation process within SudanMAP see Chapter 21. Page 1 of 9

2 b. Monitoring: Internal and external QA processes shall be implemented and adhered to as follows: (1) Internal Monitoring: Each mine action organisation will be required to implement the QM system across the complete spectrum of their operations by using the current quality assurance forms contained within the IMSMA database. During this the mine action organisations at ground level i.e. on site, shall be required to conform to the prescribed procedure involving the observation and examination of relevant humanitarian demining activities and the recording of these observations in an approved and agreed format, i.e. relevant IMSMA QA forms, thus providing sufficient mechanisms that allow internal QA to be conducted in a transparent manner. (2) External Monitoring: Regular external monitoring visits will be conducted aimed at examining as wide a range of relevant activities as possible. To achieve this, visits will audit the internal monitoring of the mine action organisation, conduct QA checks and assessments of the mine action organisations activities, processes and practices and examine the level of knowledge and competency of the mine action organisation, by questioning key individuals on site,. c. Quality Management and Auditing of the Monitoring Processes: Overall quality management will be provided by a Quality Management Body. This will in the main be in the form of an appraisal of post-visit reports, an assessment of corrective advice given and actions taken and where possible and practicable the accompanying of the External Monitoring QA Officer by a member of this body during visits. 3. QM System Bodies - General Responsibilities 3.1 The UNMAO shall appoint and accredit the following: a. External Monitoring Body: This body will be responsible for externally monitoring the mine action organisation and for ensuring that the degree to which inherent characteristics fulfils requirements. It will comprise of: (1) Regional Quality Assurance Officer primary responsibility for coordinating the QA monitoring programme (2) UNMAO sub-office Quality Assurance Officer primary responsibility for conducting external monitoring (3) UNMAO sub-office Operations Officer and specialists support and assist external monitoring process as requested. b. Quality Management Body: This body will be responsible for the quality management of the monitoring process and auditing the UNMAO external monitoring QA system. It will comprise of the following: (1) National Quality Assurance Coordinator primary responsibility for coordinating and ensuring the integrity of the QM process (2) Regional Quality Assurance Officer conduct audit of the external monitoring process when requested to ensure integrity of the QM system. Page 2 of 9

3 (3) Regional Operations Coordinator support and assist as requested 3.2 Mine action organisations shall ensure that sufficient and suitable resources are appointed in order to implement the required internal monitoring system at each task site so as to adhere to and instigate the required QM system as prescribed. This is due to it being an integral part of effective command, control and supervisory procedures, within the organisation. The internal QA management policy shall be included into the mine action organisations SOP s and should be adhered to during operations. 4. SPECIFIC RESPONSIBILITIES 4.1 Internal Monitoring Body: The internal monitoring body has the following specific responsibilities: a. Conduct daily QA of the current operational tasks in accordance with the organisational SOPs. a. Complete a complete set of IMSMA QA forms relevant to the task (see Annex A) for every 36-working days or part thereof that the task lasts b. Accurately record the results of the monitoring conducted on the relevant form ensuring all critical and non-critical non-conformities are clearly recorded. c. If a critical non-conformity is identified then work is to cease immediately and the UNMAO sub-office QA officer is to be contacted in order to confirm the non-conformity and to advise on the suitability of the rectifying action in accordance with the relevant NTSG. d. Store hard copies and electronic copies of the IMSMA QA forms on site and make them available for the external monitoring body e. Upload completed IMSMA forms into the IMSMA data base. f. Ensure appropriate follow-up action is implemented and adhered to following external monitoring body s recommendations. 4.2 External Monitoring Body: The external monitoring body comprising of one individual or the complete body should aim to visit all tasks sites within their area of operation as often as practicably possible. Visits shall be coordinated to occur at the beginning of the task, during the task (frequency will depend on duration) and during the completion survey. As a minimum the following requirements are to be implemented and adhered to: a. On each Monday the body, specifically the sub-office QA officer, is to provide an external monitoring plan for the next week (Monday Friday in the South, Sunday to Thursday in the North) and a summary based on the previous weeks external monitoring activities, to the National QA Coordinator. This is to conform to the formats and details at Annex B. Page 3 of 9

4 b. It is acknowledged that due to a number of factors, including but not restricted to logistical constraints, communication and travel difficulties, the duration of individual tasks i.e. EOD spot tasks, and the general difficulties encountered whilst moving around Sudan in a timely and efficient manner, it will not always be possible and/or practicable to adhere to the following visit schedule. However, whenever possible and/or practicable external monitoring visits are to meet the following requirements: i. If the task is of less than 3-days duration once within this 3-days. ii. For tasks of greater than 3-days but less than 15-days duration once within the first 3-days and once within 3-days prior to the completion of the task. iii. For tasks of between 15-days and 36-days duration once within the first 3-days, once during the lifetime of the task and once within 3-days prior to completion of the task. iv. For tasks of greater duration than 36-days, once within the first 3- days and, once between the 15-day and 36-days point and then subsequent visits of not more than 15-days gap or 3-days prior to completion of the task whichever is lesser. Deviation from this schedule is not to be the norm and should only apply in extreme circumstances. In all cases it is to be authorised by the Regional QA officer, or in his absence the Regional Operations Coordinator, who is to inform the National QA Officer. c. When tasks are not visited due to the aforementioned circumstances then mine action organisations should be requested to submit the relevant completed IMSMA forms in electronic format within 3-days of the task being completed. d. During every visit the external monitoring body shall: i. Conduct a QA inspection of at least one specific activity, completing the relevant IMSMA QA forms and submitting it via IMSMA. The details of this completed form are to be compared against any of the most recent same forms completed during internal monitoring for accurateness. As a minimum the IMSMA form External QA Inspection is to be completed. When completing this form the amount of different IMSMA forms and the relevant number of results i.e. high/medium/low completed by the internal monitoring body is to be recorded. ii. Identify any non-conformity and take appropriate action depending on the circumstances and severity of the non-conformity, iii. Identify and suggest corrective actions to the mine action organisation and ensure they are implemented by agreeing and implementing a follow up plan. iv. Record all non-conformities and the general results of the visit. e. During the completion survey or at every 36-day point of a task (whichever is lesser) the external monitoring body shall visit the task site and: Page 4 of 9

5 Page 5 of 9 Chapter 14 i. Inspect and examine all of the mine action organisations internal QA records completed since the last visit recorded and/or covered by postvisit QA report to ensure compliance with procedures and sign off the forms as a record of compliance. ii. Conduct an overall on-site inspection of on-going activities in order to compare them against the internal QA records. iii. Conduct impromptu and/or unplanned questioning of the mine action organisations on-site representative based on the on-site inspection and based on issues that may cause concern, are not accurately reflected in the internal QA records or that need explaining/confirming. iv. Conduct pre-planned questioning of the mine action organisations on-site representative from a prescribed question bank which will require detailed explanations and/or responses on processes and procedures relevant to the organisations SOPs and NTSG aimed at determining the knowledge and competency of the mine action organisations on-site representative and the ability to comply and implement the detail of said documents. Be prepared to question further on specific issues until objective evidence is ascertained in order to provide a conclusion to findings or non-conformities. v. Draft a post-visit QA report detailing all aspects of the visit and including all other relevant documentation. The report will follow the minimum format at Annex C and this is to be submitted to the Quality Management Body and the relevant mine action organisation within 10- days of the visit. f. For any task that is completed conduct a visit in order to fill out an IMSMA Completion Form and Report. g. Ensure appropriate follow-up action is taken on the Quality Management Bodys recommendations. 4.3 Quality Management Body: The specific responsibilities of the individuals and/or the body as a whole are to: a. Ensure compliance with the QM system at all levels by reviewing the post-visit reports. b. Accompany the external monitoring body when ever possible or practicable to ensure general standards and the details of this chapter are being adhered to and met. c. Identify shortcomings in individual QA skills, overall practices, nonconformities with the system at any level and improvements to the system. d. Identify and suggest corrective actions to the external monitoring body and ensure they are implemented e. Develop and keep a database in order to identify trends of performance by teams/mine action organisations, 5. Overall General Responsibilities 5.1 The following overall general responsibilities shall apply:

6 Page 6 of 9 Chapter 14 a. Mine action organisations shall provide relevant bodies access to all sites, personnel, buildings and other facilities which need to be visited in order to implement any stage of the QM system. b. QM system bodies shall make available applicable documentation concerning on site visits and inspections as required to the authoritative bodies, to the mine action organisations and to other authorised bodies. c. An electronic version of the post-visit QA report will be filed by the National QA Coordinator on the UNMAO server Company Main Folder. A hard copy is to be stored at the relevant UNMAO sub-office. d. The responsible QA monitoring body shall prepare and maintain records of all site visits, and any information needed to understand and interpret them. All records shall be safely stored for a period of at least five years, held secure and in confidence to the applicant, unless otherwise required by law. e. All bodies as a whole and as individuals are to ensure they are fully aware of all aspects of the mine action organisations activities relevant to the purpose of the visit. This should include: i. All relevant documentation including contracts, accreditation documents, clearance plans and or implementation plans. ii. Accredited SOP s. iii. Reports from previous QA monitoring visits of the task and/or of the team and/or of the site as relevant. iv. The results of post-clearance inspections, accident / incident Investigation reports. v. All other information which will assist the body develop a plan and programme for its site visit. 6. Conduct during QA Visits 6.1 When a body arrives at a task site the UNMAO representative will report to the Control Point and introduce himself to the person in charge of the task and state the purpose of their visit. The following guidelines should then be followed: a. All safety instructions are adhered to. b. The body should be firm, polite and objective in their judgement. They should remain impartial at all times and not let personal opinions; family ties or friendships affect their judgement and performance of their duties. c. The body are not to make general commitments to any individual or organisation on behalf of the NMAO. d. The body are not to make changes to techniques taught on the organisations training courses or to procedures detailed in their SOP s. The body should only annotate recommendations or changes in QA Reports for possible subsequent further action. e. Any concerns or any suggestions concerning the mine action organisations activities are to be noted the attention of the Quality Management Body in a timely and appropriate fashion. f. The body are not to get involved in any argument with any member of the mine action organisation during or after a visit. If a heated situation does

7 develop the body is to leave the site and report the incident to the QA Audit Body. g. Serious negative concerns from the report should be discussed with the Audit Body as soon as possible after returning from the visit especially where safety aspects and are concerned. h. In certain circumstances where the body considers the demining organisation to be in serious breach of the organisation SOP s, NTSG s or IMAS, the United Nations Regional or National Mine Action Office may authorise the immediate suspension of specific demining operations. i. When closing or suspending a site the body must strictly adhere to the laid down procedure in this NTSG s. j. At all times objective evidence is to be used to base decisions on. Observations maybe made based on experience of the QA Body however it is to be noted that it is an observation only. k. The results of the QA visits are to be discussed with the mine action organisation supervisor, team leader or project manager prior to departure from the site, drawing attention to any major concerns, particularly those involving safety. These personnel should also make their own views known by writing their points on the relevant QA evaluation form or to be attached to the post-visit QA report. l. On completion of the visit any completed and signed QA evaluation form will be submitted as per normal procedures. m. On completion of this information transfer the original QA evaluation form will be stamped, signed and placed in archives. 7. Critical & Non-critical Non-conformities 7.1 General: During monitoring visits the body may identify non-compliances with SOPs/NTSGs. All instances of non-conformities shall be appropriately recorded as previously described in this chapter. The circumstances and/or severity of non-conformities will determine the subsequent actions taken. The following paragraphs provide guidance on non-compliances. 7.2 Non-critical Non-conformities: Non-critical non-conformities can generally be defined, but should not be restricted to: a. Breaches of SOPs that ARE NOT considered as life threatening and/or:- b. Breaches of SOPs that can be rectified immediately without further training or additional resources being required/deployed. 7.3 Critical Non-conformities: A critical non-conformities can generally be defined as breaches of SOPs THAT ARE considered to be life threatening. The following list, although not exhaustive, gives examples of critical non-conformities: a. When the prescribed communication network is not fully functioning. b. When there is no medical support in accordance with the organisation s SOP and/or NTSG. c. When there is insufficient or incorrect marking of hazardous areas where activities are being conducted. Page 7 of 9

8 d. When any personnel are not wearing prescribed PPE within the hazardous area during operations. e. Where there is inadequate supervision in accordance to the clearance organisation s SOP. 7.4 There may be occasions when non-conformities outside of the scope of SOPs may occur. The following list, although not exhaustive, provides examples of such non-conformities that may be recorded: a. The repeated failure to apply accredited management systems b. Refusal to allow monitoring or inspection to take place c. Interference with monitoring or inspections d. The premature release of cleared land e. Application of processes known to place staff or the local population at unacceptable risk. 8. Suspension of Tasks 8.1 During monitoring there may be cause to suspend tasks for safety reasons. The following list, although not exhaustive, gives examples when the relevant body may suspend a task on behalf of the UNMAO: a. Where a number of non-critical non-conformities are observed that either individually or as a whole either cannot be adequately and effectively rectified immediately or that as whole constitute a threat to life. b. Where a critical non-conformity has been identified. c. Where there is a current or imminent threat from external factions to the security and safety of the body, mine action organisation or other personnel. d. When there is any encroachment into hazardous areas that cannot be resolved. e. Where there is a reoccurrence of non-critical non-conformity(ies) within a team identified during separate visits. f. As a result of a demining accident/incident (refer to Chapter 15). 8.2 Following the suspension of any task, the Quality Management Body is to be immediately informed. All relevant information is to be clearly and appropriately recorded. Only when the issues have been resolved/rectified and only on the authorisation of the Quality Management Body are suspended tasks allowed to become operational again. 8.3 The suspension of a task may result in the suspension or termination of operational accreditation, (refer to Chapter 21, paragraph 6). 9. Special QA Monitoring 9.1 Special QA Monitoring will be conducted by the QA Management Body. Page 8 of 9

9 9.2 Special QA Monitoring aims to identify and confirm that problems, nonconformities and/or other such issues have been resolved. Such inspections are to be conducted in an open manner in consultation with the management of the particular clearance organisation. The Quality Management Body must ensure objectivity and impartiality of conducting Special QA Monitoring evaluations. 9.3 If, after conducting QA Special Monitoring on at least two separate occasions, identified concerns have not been resolved, the Quality Management Body in consultation with the Chief of Operations Officer will review the accreditation licence. 9.4 It must be appropriately and clearly annotated that Special QA Monitoring is being conducted on the particular asset in question. 9.5 The following are examples of circumstances when special monitoring may be required: a. After the suspension of a task as described in paragraph 8. b. Starting a task in an unfamiliar area. c. Working on a difficult or hazardous task (e.g., undulating ground, rocky, highly vegetated, residential, trip-wires and improvised mines). d. A change in supervisory personnel or when inexperienced personnel are managing a task. e. Handover to national staff as part of the capacity building process. f. Commencing operations after a lengthy period away from operations or after completing a training course. g. Introduction of new demining procedures or equipment. h. Conducting field trials with equipment and machines. i. Multiple assets working at a task. 10. Summary 10.1 The SudanMAP QM system has been deigned to ensure that an appropriate, suitable and sufficient QA monitoring process, that consists of regular monitoring visits and auditable processes at all stages of operations is implemented. If implemented correctly at all levels it will enhance the safety, effectiveness and efficiency of operations whilst not impinging on or disrupting operations in anyway The SudanMAP QM system is aimed at confirming that mine action organisations are applying their accredited management processes and operational procedures in a manner that will result in the safe, effective and efficient clearance of land. Page 9 of 9

Afghanistan Mine Action Standards - AMAS 03.01. Quality Management

Afghanistan Mine Action Standards - AMAS 03.01. Quality Management Forth Edition Afghanistan Mine Action Standards - AMAS 03.01 Quality Management Mine Action Coordination Centre of Afghanistan (MACCA) Post Box: 520 Kabul Afghanistan Website: www.macca.org.af Page 1 of

More information

INVESTIGATING MINE/UXO ACCIDENTS AND INCIDENTS

INVESTIGATING MINE/UXO ACCIDENTS AND INCIDENTS INVESTIGATING MINE/UXO ACCIDENTS AND INCIDENTS 1. INTRODUCTION 1.1 The need to report and investigate mine/uxo accidents and incidents in a clear, comprehensive and timely manner is an essential part of

More information

Dutch Accreditation Council (RvA) Policy rule Nonconformities. Corrective action

Dutch Accreditation Council (RvA) Policy rule Nonconformities. Corrective action Dutch Accreditation Council (RvA) Policy rule Nonconformities and Corrective action Document code: RvA-BR004-UK Version 2, 23-1-2015 RvA policy guidelines describe the RvA rules and the policy on specific

More information

ROAD/ROUTE SURVEY AND CLEARANCE

ROAD/ROUTE SURVEY AND CLEARANCE ROAD/ROUTE SURVEY AND CLEARANCE 1. GENERAL INTRODUCTION 1.1 The purpose of this Road/Route Survey and Clearance Chapter is to define the minimum standards and procedures for Road/Route Survey and Clearance

More information

IMAS 08.30. Post-clearance documentation

IMAS 08.30. Post-clearance documentation 01 January 2003 Amendment 5, June 2013 Post-clearance documentation Director, United Nations Mine Action Service (UNMAS) 380 Madison Avenue, M11023, New York, NY 10017 USA Email: mineaction@un.org Telephone:

More information

AMAS Demining Accident Investigation. Third Edition April 2011

AMAS Demining Accident Investigation. Third Edition April 2011 AMAS 07.05 Demining Accident Investigation Mine Action Coordination Centre of Afghanistan (MACCA) Post Box : 520 Kabul Afghanistan Website: www.macca.org.af Page 1 of 16 CONTENTS AMAS 07.05 1. INTRODUCTION...

More information

REMOTE EXPLOSIVE SCENT TRACING

REMOTE EXPLOSIVE SCENT TRACING REMOTE EXPLOSIVE SCENT TRACING 1. GENERAL Chapter 20 1.1 Remote Explosive Sent Tracing (REST) has proven itself to be an effective tool for area reduction in humanitarian mine clearance, especially for

More information

MCA QA (ISO) 1: Procedure for Assessments to ISO 9001:2008 and ISO 14001:2004 Standards

MCA QA (ISO) 1: Procedure for Assessments to ISO 9001:2008 and ISO 14001:2004 Standards 1 of 33 MCA QA (ISO) 1: Procedure for CONTENTS 1.0 Purpose 2.0 Scope 3.0 References 4.0 Responsibilities 5.0 Definitions 6.0 Actions 6.1 Initial Enquiries 6.2 Defining MCAQA Resource Requirements 6.3 Application

More information

3 Terms and definitions 3.5 client organization whose management system is being audited for certification purposes

3 Terms and definitions 3.5 client organization whose management system is being audited for certification purposes 3 Terms and definitions 3.4 third-party certification audit audit carried out by an auditing organization independent of the client and the user, for the purpose of certifying the client's management system

More information

QUALITY ASSURANCE AND QUALITY CONTROL OF MINE SEARCH AND/OR MINE CLEARANCE APPROVAL OF THE TASK EXECUTION PLAN INTRODUCTION TO OPERATIONS

QUALITY ASSURANCE AND QUALITY CONTROL OF MINE SEARCH AND/OR MINE CLEARANCE APPROVAL OF THE TASK EXECUTION PLAN INTRODUCTION TO OPERATIONS STANDARD OPERATING PROCEDURE SOP QUALITY ASSURANCE AND QUALITY CONTROL 04. QUALITY ASSURANCE AND QUALITY CONTROL OF MINE SEARCH AND/OR MINE CLEARANCE 04.01 HUMANITARIAN DEMINING TO 523 PLANNING APPROVAL

More information

LAND DEVELOPMENT MANUAL QUALITY ASSURANCE REQUIREMENTS

LAND DEVELOPMENT MANUAL QUALITY ASSURANCE REQUIREMENTS LAND DEVELOPMENT MANUAL QUALITY ASSURANCE REQUIREMENTS 2012 Central Highlands Water All rights reserved. This publication is protected by copyright and is provided under licence. No part of this publication

More information

Health and Safety Management Standards

Health and Safety Management Standards Health and Safety Management Standards Health and Safety Curtin University APR 2012 PAGE LEFT INTENTIONALLY BLANK Page 2 of 15 CONTENTS 1. Introduction... 4 1.1 Hierarchy of Health and Safety Documents...

More information

INTERNAL AUDIT CHARTER AND TERMS OF REFERENCE

INTERNAL AUDIT CHARTER AND TERMS OF REFERENCE INTERNAL AUDIT CHARTER AND TERMS OF REFERENCE CHARTERED INSTITUTE OF INTERNAL AUDIT DEFINITION OF INTERNAL AUDIT Internal auditing is an independent, objective assurance and consulting activity designed

More information

Recommended Good Practice for. contractor SAFETY CSI. World Business Council for Sustainable Development

Recommended Good Practice for. contractor SAFETY CSI. World Business Council for Sustainable Development Recommended Good Practice for contractor SAFETY CSI World Business Council for Sustainable Development Contents Introduction... 1 Part A: General Safety Considerations for Contractor Management... 3 Part

More information

WHAT IS NATIONAL OWNERSHIP?

WHAT IS NATIONAL OWNERSHIP? WHAT IS NATIONAL OWNERSHIP? In 2005, the Paris Declaration established country ownership as a key principle of aid effectiveness whereby partner countries exercise effective leadership over their development

More information

AMAS Community Liaison

AMAS Community Liaison AMAS 05.04 AMAS 05.04 Community Liaison Mine Action Coordination Centre of Afghanistan (MACCA) Post Box : 520 Kabul Afghanistan Website: www.macca.org.af Page 1 of 10 CONTENTS AMAS 05.04 1. INTRODUCTION...

More information

TG 47-01. TRANSITIONAL GUIDELINES FOR ISO/IEC 17021-1:2015, ISO 9001:2015 and ISO 14001:2015 CERTIFICATION BODIES

TG 47-01. TRANSITIONAL GUIDELINES FOR ISO/IEC 17021-1:2015, ISO 9001:2015 and ISO 14001:2015 CERTIFICATION BODIES TRANSITIONAL GUIDELINES FOR ISO/IEC 17021-1:2015, ISO 9001:2015 and ISO 14001:2015 CERTIFICATION BODIES Approved By: Senior Manager: Mpho Phaloane Created By: Field Manager: John Ndalamo Date of Approval:

More information

Appendix 15 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT

Appendix 15 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT Appendix 15 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT The Code This Code sets out the principles of good corporate governance, and two levels of recommendations: code provisions; and recommended

More information

Audit Committee 24 June 2013

Audit Committee 24 June 2013 Agenda Item No Audit Committee 24 June 2013 Public Sector Internal Audit Standards Summary of report: To update members on the new Public Sector Internal Audit Standards (PSIAS), that came into effect

More information

AFTRS Contractor Safety Management Policy and Procedure

AFTRS Contractor Safety Management Policy and Procedure AFTRS Contractor Safety Management Policy and Procedure Responsible Officer Contact Officer Director, Corporate Services Facilities and Services Manager Authorisation Chief Executive Officer on recommendation

More information

23. The quality management system

23. The quality management system 23. The quality management system Version 2.0 On this page: Mandatory requirements: Extracts from the HFE Act Extracts from licence conditions HFEA guidance: Definition of the quality management system

More information

Current Rules Part 141 Aviation Training Organisations Certification Pending Rules

Current Rules Part 141 Aviation Training Organisations Certification Pending Rules Subpart B Standard Certification Requirements 141.51 Personnel requirements (a) Each applicant for the grant of a standard aviation training organisation certificate shall engage, employ or contract: (1)

More information

Rules for Conformity Assessment of Medical Devices according to Directive 93/42/EEC (transposed by Italian legislative decree n o 46/97)

Rules for Conformity Assessment of Medical Devices according to Directive 93/42/EEC (transposed by Italian legislative decree n o 46/97) Rules for Conformity Assessment of Medical Devices according to Directive 93/42/EEC (transposed by Italian legislative decree n o 46/97) In force from 19.11.2014 RINA Services S.p.A. Via Corsica, 12-16128

More information

CHECKLIST ISO/IEC 17021:2011 Conformity Assessment Requirements for Bodies Providing Audit and Certification of Management Systems

CHECKLIST ISO/IEC 17021:2011 Conformity Assessment Requirements for Bodies Providing Audit and Certification of Management Systems Date(s) of Evaluation: CHECKLIST ISO/IEC 17021:2011 Conformity Assessment Requirements for Bodies Providing Audit and Certification of Management Systems Assessor(s) & Observer(s): Organization: Area/Field

More information

SAFETY MANAGEMENT SYSTEM

SAFETY MANAGEMENT SYSTEM SAFETY MANAGEMENT SYSTEM Policy document Issue 12 July 2016 Contents Page 2 Health & safety policy statement 3 Direction, management, implementation & review of the Safety Management System (SMS) 4-5 Accommodation

More information

Health & Safety Policy & Management Systems

Health & Safety Policy & Management Systems Health & Safety Policy & Management Systems Guidance Note 13 Jan 14 1 Health & Safety Policy & Management Systems Introduction This Guidance Note gives practical information regarding basic health and

More information

Functional Production, QC, Validation, Engineering, NPD, Warehouse, IT, Logistics, and Training Personnel.

Functional Production, QC, Validation, Engineering, NPD, Warehouse, IT, Logistics, and Training Personnel. JOB DESCRIPTION JOB TITLE: QUALITY ASSURANCE OFFICER JOB TEAM: QUALITY ASSURANCE REPORTS TO: QUALITY ASSURANCE TEAM LEADER DATE UPDATED: MARCH 2011 Specification Purpose: Responsible for the review of

More information

Permit To Work System

Permit To Work System Permit To Work System Contents 1. Introduction 2. When are Permits to Work Systems Required? 3. Definitions 4. Responsibilities 5. Essentials of Permit to Work System 6. Work Planning and Risk Assessment

More information

Health and Safety Roles, Responsibilities and Organisation

Health and Safety Roles, Responsibilities and Organisation Safety & Health Services Health and Safety Roles, Responsibilities and Organisation Document Control Information Published Document Name: safety-organisation-gn.pdf Date issued: November 2015 Version:

More information

European Forum for Good Clinical Practice Audit Working Party

European Forum for Good Clinical Practice Audit Working Party European Forum for Good Clinical Practice Audit Working Party REVISION OF THE ENGAGE 1 AUDITING GUIDELINE. AN OPTIONAL GUIDELINE FOR GCP COMPLIANCE AND QUALITY MANAGEMENT SYSTEMS AUDITING This document

More information

Appendix 14 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT

Appendix 14 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT Appendix 14 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT The Code This Code sets out the principles of good corporate governance, and two levels of recommendations: code provisions; and recommended

More information

Guide to Assessment and Rating for Regulatory Authorities

Guide to Assessment and Rating for Regulatory Authorities Guide to Assessment and Rating for Regulatory Authorities January 2013 Copyright The details of the relevant licence conditions are available on the Creative Commons website (accessible using the links

More information

QS01-H. Internal Audits

QS01-H. Internal Audits QS01-H Internal Audits Version: F01 Valid from: Replaces version: -- of: -- Author: Edith Belz Date Author signature Review: FG-QM Date FG-QS Approval: Board KKS Network Date Board spokesperson Target

More information

INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS)

INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS) INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS) Introduction to the Standards Internal auditing is conducted in diverse legal and cultural environments; for organizations

More information

Smart Meters Programme Schedule 2.5. (Security Management Plan) (CSP South version)

Smart Meters Programme Schedule 2.5. (Security Management Plan) (CSP South version) Smart Meters Programme Schedule 2.5 (Security Management Plan) (CSP South version) Schedule 2.5 (Security Management Plan) (CSP South version) Amendment History Version Date Author Status v.1 Signature

More information

GENERAL POLICY STATEMENT

GENERAL POLICY STATEMENT Health and safety is of vital importance in our organisation. Even though our business is not high risk, poor safety standards directly affect the quality of life for those who work for the company and

More information

QUAๆASSURANCE IN FINANCIAL AUDITING

QUAๆASSURANCE IN FINANCIAL AUDITING Table of contents Subject Page no. A: CHAPTERS Foreword 5 Section 1: Overview of the Handbook 6 Section 2: Quality Control and Quality Assurance 8 2. Quality, quality control and quality assurance 9 2.1

More information

GUIDE TO IMPLEMENTING A REGULATORY FOOD SAFETY AUDITOR SYSTEM

GUIDE TO IMPLEMENTING A REGULATORY FOOD SAFETY AUDITOR SYSTEM GUIDE TO IMPLEMENTING A REGULATORY FOOD SAFETY AUDITOR SYSTEM FEBRUARY 2016 2 Contents Introduction... 4 Scope and objectives... 5 Scope... 5 Objectives... 5 Responsibilities... 5 The role of the licensee

More information

MUSEUM HEALTH AND SAFETY MANAGEMENT POLICY

MUSEUM HEALTH AND SAFETY MANAGEMENT POLICY MUSEUM HEALTH AND SAFETY MANAGEMENT POLICY This document is in three parts. Part one is a summary statement of intent, which outlines the Museum s commitment to provide a successful health and safety management

More information

TYNE AND WEAR FIRE AND RESCUE AUTHORITY SUBJECT: EMERGENCY PLANNING UNIT: ISO 9001/2000 QUALITY MANAGEMENT SYSTEM CERTIFICATION

TYNE AND WEAR FIRE AND RESCUE AUTHORITY SUBJECT: EMERGENCY PLANNING UNIT: ISO 9001/2000 QUALITY MANAGEMENT SYSTEM CERTIFICATION TYNE AND WEAR FIRE AND RESCUE AUTHORITY Item No MEETING: 15 SEPTEMBER 2008 SUBJECT: EMERGENCY PLANNING UNIT: ISO 9001/2000 QUALITY MANAGEMENT SYSTEM CERTIFICATION REPORT OF THE CHIEF EMERGENCY PLANNING

More information

INTERNAL AUDIT CHARTER

INTERNAL AUDIT CHARTER INTERNAL AUDIT CHARTER Version Control Version No Author Date 1.1 Anna Wright Shared Services Senior Auditor September 2013 Contents 1 Introduction 1 2 Definitions 1 3 Purpose of Internal Audit 1 4 Scope

More information

of 28 September 2007 (Status as of 1 April 2010)

of 28 September 2007 (Status as of 1 April 2010) English is not an official language of the Swiss Confederation. This translation is provided for information purposes only and has no legal force. Ordinance on Data Protection Certification (DPCO) 235.13

More information

SANAS Transition Policy of ISO/IEC 17020: 2012

SANAS Transition Policy of ISO/IEC 17020: 2012 SANAS Transition Policy of ISO/IEC 17020: 2012 CONTENTS 1 Introduction 2 Transition to ISO/IEC 17020 3 Specific changes in requirements 4 Modifications of this document to the previous edition Appendix

More information

Internal Audit Charter. June 2016

Internal Audit Charter. June 2016 Internal Audit Charter June 2016 1 Introduction 1.1 The Internal Audit Charter is a formal document that defines Internal Audit s purpose, authority and responsibility. The charter establishes Internal

More information

JOINT AUDIT PROGRAMME FOR EEA GMP INSPECTORATES. Procedure

JOINT AUDIT PROGRAMME FOR EEA GMP INSPECTORATES. Procedure Heads of Medicines Agencies European Medicines Agency Inspections GMP Inspection Services Group Joint Audit Programme for EEA GMP Inspectorates London, 19 September 2006 Doc. Ref. EMEA/INS/GMP/313320/2006

More information

ISA 620, Using the Work of an Auditor s Expert. Proposed ISA 500 (Redrafted), Considering the Relevance and Reliability of Audit Evidence

ISA 620, Using the Work of an Auditor s Expert. Proposed ISA 500 (Redrafted), Considering the Relevance and Reliability of Audit Evidence International Auditing and Assurance Standards Board Exposure Draft October 2007 Comments are requested by February 15, 2008 Proposed Revised and Redrafted International Standard on Auditing ISA 620, Using

More information

QUALITY ASSURANCE MODEL: GUIDANCE NOTES

QUALITY ASSURANCE MODEL: GUIDANCE NOTES QUALITY ASSURANCE MODEL: GUIDANCE NOTES Quality assurance principles, criteria, application process and on-going quality assurance arrangements for becoming an SCQF Credit Rating Body scqf scotland s

More information

DIRECTIVE 2014/32/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

DIRECTIVE 2014/32/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL 29.3.2014 Official Journal of the European Union L 96/149 DIRECTIVE 2014/32/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 26 February 2014 on the harmonisation of the laws of the Member States relating

More information

Specification. Edexcel Level 6 NVQ Diploma in Construction Site Management (Construction) (QCF) Edexcel NVQ/competencebased qualifications

Specification. Edexcel Level 6 NVQ Diploma in Construction Site Management (Construction) (QCF) Edexcel NVQ/competencebased qualifications Specification Edexcel NVQ/competencebased qualifications Edexcel Level 6 NVQ Diploma in Construction Site Management (Construction) (QCF) First registration August 2010 In partnership with Edexcel, a Pearson

More information

Government of Azerbaijan

Government of Azerbaijan 27. QUALITY ASSURANCE 1. Introduction Quality Assurance (QA) is the system, put in place, to maximize quality within the Mine Action program. Quality Control (QC), which is a part of the QA, is a combination

More information

INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS)

INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS) INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS) Revised: October 2012 i Table of contents Attribute Standards... 3 1000 Purpose, Authority, and Responsibility...

More information

Procedure PS-TNI-001 Information Security Management System Certification

Procedure PS-TNI-001 Information Security Management System Certification Table of Contents 1. Purpose 2. Scope 3. Definitions 4. Responsibilities 4.1 Head of the Certification Body 4.2 QM Manager / Management Representative 4.3 Auditors 4.4 Order Service 4.5 Certification Service

More information

P-01 Certification Procedure for QMS, EMS, EnMS & OHSAS. Procedure. Application, Audit and Certification

P-01 Certification Procedure for QMS, EMS, EnMS & OHSAS. Procedure. Application, Audit and Certification Procedure Application, Audit and Certification Document No. P-01 Version 9.00 Date of Issue Nov 02, 2015 Reviewed & Approved by Name Designation Signature Date Kaushal Goyal Managing Director Nov 02, 2015

More information

Network Certification Body

Network Certification Body Network Certification Body Scheme rules for assessment of railway projects to requirements of the Railways Interoperability Regulations as a Notified and Designated Body 1 NCB_MS_56 Contents 1 Normative

More information

Example of an organisational structure, with respective roles and responsibilities

Example of an organisational structure, with respective roles and responsibilities ANNEXURE B Example of an organisational structure, with respective roles and responsibilities The organisational structure provided below, as an example that could be implemented by the Project Proponent,

More information

PART A. .3 to ensure the early and efficient collection and exchange of security-related information;

PART A. .3 to ensure the early and efficient collection and exchange of security-related information; Page 4 PART A MANDATORY REQUIREMENTS REGARDING THE PROVISIONS OF CHAPTER XI-2 OF THE INTERNATIONAL CONVENTION FOR THE SAFETY OF LIFE AT SEA, 1974, AS AMENDED 1 GENERAL 1.1 Introduction This part of the

More information

INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS)

INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS) INTERNATIONAL STANDARDS FOR THE PROFESSIONAL PRACTICE OF INTERNAL AUDITING (STANDARDS) Introduction to the International Standards Internal auditing is conducted in diverse legal and cultural environments;

More information

IECEE OD-G Guidance for Unified Assessments IECEE-ILAC-IAF Ed.2.0

IECEE OD-G Guidance for Unified Assessments IECEE-ILAC-IAF Ed.2.0 IECEE OD-G-2003 Edition 2.0 2016-04-14 Guidance for Unified Assessments IECEE-ILAC-IAF Ed.2.0 IECEE-ILAC-IAF Guidance for the Conduct of Unified Assessments in the Electrotechnical Sector OD-G.-2003:2016

More information

Self-insurer Self-audit Program

Self-insurer Self-audit Program External Guideline #6 Self-insurer Self-audit Program 2015-2016 Part I Occupational health and safety management system requirements Version 20 1 April 2015 Page 1 of 50 Contents 1 Overview... 5 2 Step

More information

COMMISSION REGULATION (EU)

COMMISSION REGULATION (EU) L 122/22 Official Journal of the European Union 11.5.2011 COMMISSION REGULATION (EU) No 445/2011 of 10 May 2011 on a system of certification of entities in charge of maintenance for freight wagons and

More information

ONR GUIDE LC28 EXAMINATION, INSPECTION, MAINTENANCE AND TESTING (EIMT) Nuclear Safety Technical Inspection Guide. NS-INSP-GD-028 Revision 5

ONR GUIDE LC28 EXAMINATION, INSPECTION, MAINTENANCE AND TESTING (EIMT) Nuclear Safety Technical Inspection Guide. NS-INSP-GD-028 Revision 5 Title of document ONR GUIDE LC28 EXAMINATION, INSPECTION, MAINTENANCE AND TESTING (EIMT) Document Type: Unique Document ID and Revision No: Nuclear Safety Technical Inspection Guide Date Issued: July 2016

More information

Site visit inspection report on compliance with HTA minimum standards. Belfast Cord Blood Bank. HTA licensing number 11077.

Site visit inspection report on compliance with HTA minimum standards. Belfast Cord Blood Bank. HTA licensing number 11077. Site visit inspection report on compliance with HTA minimum standards Belfast Cord Blood Bank HTA licensing number 11077 Licensed for the procurement, processing, testing, storage, distribution and import/export

More information

SCA 114 -Standard on Cost Auditing Using the Work of Cost Auditor s Expert

SCA 114 -Standard on Cost Auditing Using the Work of Cost Auditor s Expert Name of Clause SCA 114 -Standard on Cost Auditing Using the Work of Cost Auditor s Expert Contents Cost Auditing and Assurance Standards Board Paragraph Number Introduction 1 Objective 2 Scope 3 Definitions

More information

Client information note Assessment process Management systems service outline

Client information note Assessment process Management systems service outline Client information note Assessment process Management systems service outline Overview The accreditation requirements define that there are four elements to the assessment process: assessment of the system

More information

Corporate Standard. Contractor Management

Corporate Standard. Contractor Management Corporate Standard Contents Purpose... 2 Scope... 2 Definitions... 2 Background... 3 Specific Requirements... 4 Responsibilities... 11 Review Date... 11 References... 11 Date Issued July 2010 Management

More information

CODE OF PRACTICE. Safety Management. Occupational Safety and Health Branch Labour Department CODE OF PRACTICE ON SAFETY MANAGEMENT 1

CODE OF PRACTICE. Safety Management. Occupational Safety and Health Branch Labour Department CODE OF PRACTICE ON SAFETY MANAGEMENT 1 CODE OF PRACTICE On Safety Management Occupational Safety and Health Branch Labour Department CODE OF PRACTICE ON SAFETY MANAGEMENT 1 This Code of Practice is prepared by the Occupational Safety and Health

More information

International Standards for the Professional Practice of Internal Auditing INTRODUCTION ATTRIBUTE STANDARDS

International Standards for the Professional Practice of Internal Auditing INTRODUCTION ATTRIBUTE STANDARDS INTRODUCTION Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organisation's operations. It helps an organisation accomplish its objectives

More information

OCCUPATIONAL HEALTH AND SAFETY

OCCUPATIONAL HEALTH AND SAFETY PROCEDURE 420 Adopted October 6, 2008 Last Revised November 2014 Review Date November 2015 Annual review OCCUPATIONAL HEALTH AND SAFETY 1) PURPOSE Hastings and Prince Edward District School Board (HPEDSB)

More information

ISO/IEC 17025 QUALITY MANUAL

ISO/IEC 17025 QUALITY MANUAL 1800 NW 169 th Pl, Beaverton, OR 97006 Revision F Date: 9/18/06 PAGE 1 OF 18 TABLE OF CONTENTS Quality Manual Section Applicable ISO/IEC 17025:2005 clause(s) Page Quality Policy 4.2.2 3 Introduction 4

More information

Making revalidation recommendations: the GMC responsible officer protocol

Making revalidation recommendations: the GMC responsible officer protocol 2012 Ready for revalidation Making revalidation recommendations: the GMC responsible officer protocol Guide for responsible officers December 2012 Contents Executive Summary Section 1: Introduction 1.1

More information

INTERNAL AUDIT CHARTER

INTERNAL AUDIT CHARTER APPENDIX A INTERNAL AUDIT CHARTER Version Control Version No Author Date 1.2 Anna Wright September 2014 Shared Service Senior Auditor 1.3 Lisa Cotton August 2015 Shared Service Senior Auditor 1.4 Lisa

More information

QUALITY SYSTEM REQUIREMENTS FOR PHARMACEUTICAL INSPECTORATES

QUALITY SYSTEM REQUIREMENTS FOR PHARMACEUTICAL INSPECTORATES PHARMACEUTICAL INSPECTION CONVENTION PHARMACEUTICAL INSPECTION CO-OPERATION SCHEME PI 002-3 25 September 2007 RECOMMENDATION ON QUALITY SYSTEM REQUIREMENTS FOR PHARMACEUTICAL INSPECTORATES PIC/S September

More information

OECD Series on Principles of GLP and Compliance Monitoring Number 8 (Revised)

OECD Series on Principles of GLP and Compliance Monitoring Number 8 (Revised) Unclassified ENV/JM/MONO(99)24 ENV/JM/MONO(99)24 Or. Eng. Unclassified Organisation de Coopération et de Développement Economiques OLIS : 14-Sep-1999 Organisation for Economic Co-operation and Development

More information

Health and Safety Policy

Health and Safety Policy Health and Safety Policy 1. Policy statement The Principal and the Governing Body recognise their responsibility for giving effect to the safety policy of Wokingham District Council in relation to all

More information

Authorisation Requirements and Standards for Debt Management Firms

Authorisation Requirements and Standards for Debt Management Firms 2013 Authorisation Requirements and Standards for Debt Management Firms 2 Contents Authorisation Requirements and Standards for Debt Management Firms Contents Chapter Part A: Authorisation Requirements

More information

Abu Dhabi EHSMS Regulatory Framework (AD EHSMS RF)

Abu Dhabi EHSMS Regulatory Framework (AD EHSMS RF) Abu Dhabi EHSMS Regulatory Framework (AD EHSMS RF) Technical Guideline Audit and Inspection Version 2.0 February 2012 Table of Contents 1. Introduction... 3 2. Definitions... 3 3. Internal Audit... 3 3.1

More information

Quality Assurance Policy And Project Organisation Plan

Quality Assurance Policy And Project Organisation Plan Quality Assurance Policy Quality Assurance Policy And Project Organisation Plan This document defines the general policy for Quality Assurance to be used for the whole project. It gives the project organisation,

More information

INTERNAL AUDIT CHARTER

INTERNAL AUDIT CHARTER APPENDIX A INTERNAL AUDIT CHARTER Version Control Version No Author Date 1.2 Anna Wright September 2014 Senior Auditor 1.3 Lisa Cotton Senior Auditor August 2015 Contents 1 Introduction 1 2 Definitions

More information

Contents. Safety Management System Overview

Contents. Safety Management System Overview Contents Safety Management System Overview Table of Contents Safety: A Key Priority 3 Introduction to the Transport for NSW Safety Management System 4 Safety Policy 5 Safety Culture Accountability Safety

More information

CP14 ISSUE 5 DATED 1 st OCTOBER 2015 BINDT Audit Procedure Conformity Assessment and Certification/Verification of Management Systems

CP14 ISSUE 5 DATED 1 st OCTOBER 2015 BINDT Audit Procedure Conformity Assessment and Certification/Verification of Management Systems Certification Services Division Newton Building, St George s Avenue Northampton, NN2 6JB United Kingdom Tel: +44(0)1604-893-811. Fax: +44(0)1604-893-868. E-mail: pcn@bindt.org CP14 ISSUE 5 DATED 1 st OCTOBER

More information

University of Sunderland Business Assurance Information Security Policy

University of Sunderland Business Assurance Information Security Policy University of Sunderland Business Assurance Information Security Policy Document Classification: Public Policy Reference Central Register Policy Reference Faculty / Service IG 003 Policy Owner Assistant

More information

Hertsmere Borough Council. Data Quality Strategy. December 2009 1

Hertsmere Borough Council. Data Quality Strategy. December 2009 1 Hertsmere Borough Council Data Quality Strategy December 2009 1 INTRODUCTION Public services need reliable, accurate and timely information with which to manage services, inform users and account for performance.

More information

Rules for the certification of event sustainability management system

Rules for the certification of event sustainability management system Rules for the certification of event sustainability management system In force from 10/09/2014 RINA Services S.p.A. Via Corsica, 12 16128 Genova Tel. +39 010 53851 Fax +39 010 5351000 E-MAIL: info@rina.org,

More information

Bawden Contracting Services Ltd Job Profile. Contracts Manager. Purpose of the Job

Bawden Contracting Services Ltd Job Profile. Contracts Manager. Purpose of the Job Contracts Manager Purpose of the Job As Contracts Manager you will manage all aspects of the Grounds Maintenance contracting business safely and efficiently, maximising profitability through the completion

More information

COMPLIANCE CHARTER GROUP

COMPLIANCE CHARTER GROUP COMPLIANCE CHARTER GROUP This Charter sets out the first fundamental principles of the compliance function in the DEXIA Group. Its principal aims are to formalise its objectives and its tasks as well as

More information

Rules of Procedure. DECISION OF THE EUROPEAN DATA PROTECTION SUPERVISOR of 17 December 2012 on the adoption of Rules of Procedure

Rules of Procedure. DECISION OF THE EUROPEAN DATA PROTECTION SUPERVISOR of 17 December 2012 on the adoption of Rules of Procedure Rules of Procedure DECISION OF THE EUROPEAN DATA PROTECTION SUPERVISOR of 17 December 2012 on the adoption of Rules of Procedure THE EUROPEAN DATA PROTECTION SUPERVISOR, Having regard to Regulation (EC)

More information

Dutch Labour Standards Foundation The Standard for reliability. Information set about Standard NEN 4400 and the Labour Standards Register

Dutch Labour Standards Foundation The Standard for reliability. Information set about Standard NEN 4400 and the Labour Standards Register Dutch Labour Standards Foundation The Standard for reliability Information set about Standard NEN 4400 and the Labour Standards Register Key terms: NEN 4400-1, NEN 4400-2, temporary staffing sector, contracting

More information

DISCIPLINE & DISMISSAL

DISCIPLINE & DISMISSAL Auckland District STAFF Board Policy Health Board (Section 6) Manual Overview This Document This document covers the following topics relating to employee discipline and dismissal. Topic See Page Overview...

More information

Office of the National Coordinator for Health IT Proposed Rule Public Comment Template

Office of the National Coordinator for Health IT Proposed Rule Public Comment Template Office of the National Coordinator for Health IT Proposed Rule Public Comment Template ONC Health IT Certification Program: Enhanced Oversight and Accountability Preface This document is meant to provide

More information

General Rules for the certification of Management Systems

General Rules for the certification of Management Systems General Rules for the certification of Management Systems Effective from 19/11/2015 RINA Via Corsica 12 16128 Genova - Italy tel. +39 010 53851 fax +39 010 5351000 website : www.rina.org Technical rules

More information

Communication between the Auditor and the Insurance Authority

Communication between the Auditor and the Insurance Authority PN 620.2 Revised February 2013 Practice Note 620.2 Communication between the Auditor and the Insurance Authority PRACTICE NOTE 620.2 COMMUNICATION BETWEEN THE AUDITOR AND THE INSURANCE AUTHORITY (Issued

More information

Emergency Management and Business Continuity Policy

Emergency Management and Business Continuity Policy www.surreycc.gov.uk Making Surrey a better place Emergency Management and Business Continuity Policy 4 TH EDITION June 2011 Title Emergency Management and Business Continuity Policy Version 4.0 Policy

More information

CEN Workshop Agreement for EOD Competency Standards for Humanitarian Mine Action Part 1: General requirements

CEN Workshop Agreement for EOD Competency Standards for Humanitarian Mine Action Part 1: General requirements CEN 2005 All rights reserved CEN Workshop 13 N 31 Date: 2005-10-18 Secretariat: SIS CEN Workshop Agreement for EOD Competency Standards for Humanitarian Mine Action Part 1: General requirements T:\SIS

More information

AMAS 08.01. Information Management

AMAS 08.01. Information Management Information Management Mine Action Coordination Centre of Afghanistan (MACCA) Post Box : 520 Kabul Afghanistan Website: www.macca.org.af Page 1 of 5 Contents 1. INTRODUCTION... 3 2. SCOPE... 3 3. INFORMATION

More information

2011 No CONSUMER PROTECTION. The Toys (Safety) Regulations 2011

2011 No CONSUMER PROTECTION. The Toys (Safety) Regulations 2011 STATUTORY INSTRUMENTS 2011 No. 1881 CONSUMER PROTECTION The Toys (Safety) Regulations 2011 Made - - - - 24th July 2011 Laid before Parliament 29th July 2011 Coming into force - - 19th August 2011 The Secretary

More information

STATEMENT AUDITING GUIDELINE GUIDANCE FOR INTERNAL AUDITORS

STATEMENT AUDITING GUIDELINE GUIDANCE FOR INTERNAL AUDITORS STATEMENT 3.283 AUDITING GUIDELINE GUIDANCE FOR INTERNAL AUDITORS (Issued October 1992; revised September 2004 (name change)) Statement 3.283 (September 04) Statement 3.283 (October 92) Introducton This

More information

Prepared for Public Service Staff Relations Board. Prepared by Consulting and Audit Canada Project No.: 330-0998

Prepared for Public Service Staff Relations Board. Prepared by Consulting and Audit Canada Project No.: 330-0998 Security Audit Report Prepared for Public Service Staff Relations Board Prepared by Consulting and Audit Canada Project No.: 330-0998 Table of Contents 1. Executive Summary... ii 2. About the Audit...1

More information

Rules for the certification of asset management systems

Rules for the certification of asset management systems Rules for the certification of asset management systems In force from 8/09/2014 RINA Services S.p.A. Via Corsica, 12 16128 Genova Tel. +39 010 53851 Fax +39 010 5351000 E-MAIL: info@rina.org, web: www.rina.org

More information

Contractor Performance Report Scoring Guide

Contractor Performance Report Scoring Guide Report Main Roads Western Australia Table of Contents CONTRACTOR PERFORMANCE REPORT SCORING GUIDE... 3 1. APPLICATION... 3 2. REPORTING... 3 2.1 Objectives... 3 2.2 Frequency... 3 2.3 Responsibility...

More information

Chapter 1 Duties of Employer, Employees, and 1-1 Safety Personnel. 4. Set out safety and health standards and procedures.

Chapter 1 Duties of Employer, Employees, and 1-1 Safety Personnel. 4. Set out safety and health standards and procedures. Chapter 1 Duties of Employer, Employees, and 1-1 1.1 Employer 1. Formulate a policy with regard to the safety and health at work of all staff. 2. Provide a safe and healthy working environment to his employees

More information