UK Cash & Cash Machines
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1 UK Cash & Cash Machines 2014 Trends in cash payments, cash machine deployment and usage, and other forms of cash acquisition
2 The Payments Council is the body with responsibility for ensuring that payment services work for all those that use them in the UK. This unique role ensures that we listen to a wide range of stakeholders to drive innovation in payments and implement change so that individuals and businesses have access to payments for their current and future needs. We are, by nature, a collaborative body so we work with the financial institutions in the payments industry as well as listening to the voices of our external stakeholders. Two other bodies contributed to the data within this publication: The LINK Scheme is the national ATM network that connects virtually all of the UK s ATMs. LINK s role is to provide UK consumers with universal access to cash in a safe, convenient and rapid manner. LINK is governed by the 35 industry organisations that issue ATM cards and deploy ATMs in the UK. It celebrated its 25th anniversary in Cash Services acts as a focal point for the provision of strategic direction on cooperative non-commercial issues for cash as a component of the UK Money Transmission and Payments Industry. It also acts as the cash industry lobby group on all aspects other than those relating to Scottish notes and Northern Ireland notes and coins. 2
3 UK Cash & Cash Machines 2014 Trends in cash payments, cash machine deployment and usage, and other forms of cash acquisition UK Cash & Cash Machines 2014 presents information on how and where we obtain cash for daily use. It also includes forecasts for how cash use will change over the next ten years. Other publications produced by the Payments Council include UK Payment Statistics, UK Automated Payments, UK Payment Markets, UK Consumer Payments and UK Cheques. Another publication, UK Card Payments (formerly entitled UK Plastic Cards), is produced by The UK Cards Association. For Payments Council membership information please contact or find further information on our website Colleagues working on behalf of the Payments Council will be happy to help if you have any queries regarding this publication. For card use and cash machine data please contact Information Management: David Obuwa/Nigel Burt Tel /8244 For payment market information please contact Policy and Markets: If you wish to purchase further copies of this publication, please contact: 3
4 Contents Key Statistics Section I Overview Spending our cash Cash machines Other ways of getting cash 9 Section 2 Spending our cash Overall cash payment volumes and values Consumers use of cash Users of cash Business and other organisations use of cash 13 Section 3 Cash machines Number, location and availability of cash machines Cash machine users Cash machine withdrawals Geographical distribution 23 Section 4 Other ways of getting cash Cashback Other card withdrawals from BBS accounts Passbooks and cheques Other sources of cash Business cash acquisition 28 Section 5 International comparisons Number of cash machines Use of cash machines Use of cash machines value withdrawn 31 Section 6 Industry developments LINK Bank of England The Payments Council The Royal Mint 35 Section 7 Forecasts Spending our cash Cash acquisition 37 Acronyms and data sources The following acronyms are used in this publication: ATM BBS IADs SME Automated teller machine also known as a cash machine Banks and building societies Independent ATM deployers Small or medium-sized enterprise Unless otherwise stated, the source of all data is the Consumer Payments Survey and payment statistics provided by members. Further information relating to cash machines can be found in UK Payments Statistics. 4
5 Charts 2.1 Total number of cash payments Consumer cash payments by sector Percentage of all consumer payments by cash at selected retailers Percentage of selected non-financial regular bills paid by cash in Consumer cash payments by value band Payments below 1 by purpose Demographics of cash-only users Cash-only users by different groups Rate of growth in number of cash machines (based on number of cash machines at year-end) Ownership of cash machines (as at each year-end) Number of free-to-use and pay-to-use cash machines (as at year-end) Number of on-site and off-site cash machines Number of on-site and off-site cash machines (showing free-to-use and pay-to-use) Premises where cash machines are located (end-2013) Percentage of BBS cash machines offering additional facilities in Availability of cash machines Reasons for down time of cash machines Cash machine users Average number of cash machine withdrawals per user, per year Cash machine users in Frequency of use of cash machines Number of cash machines and cash machine withdrawals: growth rates Per machine averages Per BBS machine averages Per IAD machine averages Proportion of number of withdrawals at cash machines by ownership and location in 2012 and Percentage of withdrawals by card type Number of withdrawals: on-us, not-on-us Value of withdrawals: on-us, not-on-us Cashback volumes and values Cash withdrawn by cheque or passbook Users of cheques, passbooks or both by demographic group Cash acquired in state benefits or pensions and wages Number of cash machines per million inhabitants (Western Europe, year-end) Number of cash machines per million inhabitants (BRIC countries compared to United Kingdom, year-end) Number of cash machine withdrawals per adult 2012 (Western Europe) Number of cash machine withdrawals per adult 2012 (BRIC countries compared to United Kingdom) Value of cash machine withdrawals per adult 2012 (sterling equivalent) (Western Europe) Value of cash machine withdrawals per adult 2012 (sterling equivalent) (BRIC Countries compared to United Kingdom) Denominational mix of notes (by value) dispensed from cash machines Total monthly value of 5 notes dispensed in 2012 and Cash payment forecasts Personal cash acquisition by channel 37 Tables 3.1 Number of off-site site cash machines split by location Cash machine densities in selected major conurbations in Great Britain Maps 1 Geographical distribution of cash machines within the UK December Geographical distribution of the average value of cash withdrawals ( ) within the UK October Appendices A: Coin circulation in the UK 39 B: Note circulation in the UK 41 C: Key statistics 2013 and D: Number of cash machines in the UK by owner institution and location E: Number of cash machines: Summary 45 F: Cash machine withdrawals 46 Boxes Cash use compared with that of other payment methods by adults in different socio-economic groups Polymer banknotes in other countries 31 Estimated value and number of coins in circulation as at 31 March Stock of Bank of England notes in circulation as at end February
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