Toshiba SurePOS 500 Series

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1 Toshiba SurePOS 500 Series Slimmer design and industry-leading technology helps improve service, reduce cost and manage risk A satisfying store experience helps create Advocates consumers who have increased spending with their primary retailer by 31 percent over the last two years. 3 Deliver a smarter shopping experience Now more than ever, consumers are looking for differentiation when choosing their retailers. They expect a higher level of satisfaction better service, better prices, better quality and convenience. Access to product information and fast, accurate transactions, performed by capable, informed employees are vital to a positive experience and help promote customer loyalty. Customers will wait in line at department stores 6.2 minutes, specialty clothing stores 5.7 minutes and 3.3 minutes at a convenience store before leaving without purchasing 4 Highlights Same sleek, slim design New Model 570 provides new HDD and SSD storage options, faster CPU, greater memory capacity Cutting edge, infrared touchscreen with resistive touch sensitivity 1 Energy-saving deep sleep 2 New Model 570 provides additional energy savings via 80 Plus Gold Power Supply Tool free design and Toshiba Light-Path Management 1 Advanced security features Environment friendly packaging

2 Improve your service The Toshiba SurePOS 500 with advanced touchscreen technology provides the ultimate point-of-sale tools to deliver powerful functions that energize the customer experience. The sleek, slimmer Toshiba SurePOS 500 offers industry-leading, highly accurate infrared (IR) touchscreen technology integrated into the POS system (Model 570 and 566).The touchscreen never requires recalibration avoiding costly downtime and reducing errors. The advanced technology, including a brighter, high contrast screen with adjustable touch sensitivity, helps speed transactions by improving cashier accuracy and performance. Easy to use touchscreens also reduce employee training time. The displays are totally sealed to avoid damage by liquids and soil from the store environment, making the POS ideal for food service and high traffic areas. Toshiba IR touchscreens are available as customer displays; and they are perceived as a service enhancement when used to engage shoppers with multimedia capabilities at the checkout counter. Shown: Independent customer display (12"display) delivers customer information and digital, multi-media merchandising (optional) Toshiba SurePOS 500 Series features Shown: Infrared touchscreen never needs recalibration and provides a wide range of adjustment options for better viewing, including changing the angle/height of the display and adjusting the touch sensitivity, screen brightness and contrast ratio. (Model 570 and Model 566) Shown: Toshiba SurePOS 500 Model 570 2

3 Each $1 in energy cost saved corresponds to a $6 - $8 in overall operational savings. 5 Reduce your costs The Toshiba SurePOS 500 employs a highly efficient Intel processors (Model 570 and 566) and efficient power supply that save on energy costs. Plus Toshiba s innovative deep sleep, when enabled by Toshiba Remote Management Agent, can cut energy use by up to an additional 47 percent. 6 The Model 570 s 80 Plus Gold Power Supply offers even greater energy savings with the potential for an additional 11 percent. 9 Available Solid State Drive (SSD) options on the Model 570 and the Model 566 provide the latest in storage technology. SSDs eliminate all moving parts and motors used in conventional Hard Disk Drives (HDD) and thereby deliver faster performance while consuming less power. The Model 570 comes standard with choice of (1) 500 GB SATA2 HDD or (1) 64 GB SSD. Optional upgrade to a 2nd 64 GB SSD is available on the Model 570. Manage your risk One-third of consumers notified of a security breach will terminate their relationship with the company they perceive responsible. 8 Protecting customer data ensuring customer, password, identity and credit card information is essential today. Built-in security features such as Trusted Platform Management (TPM) enable hardware encryption to protect locally stored data. (Model 570 and 566) Physical system security and pin pads with biometric fingerprint reader are available. Most importantly, the latest OS security patches, software updates, firmware levels and BIOS updates can be installed automatically via Toshiba Remote Management Agent to keep your operation up to date. Environment friendly packaging includes high-density polyethylene (HDPE) inserts made from recycled post-consumer waste, saving space for energy and cost-efficient shipping and disposal. Box and inserts are 100 percent recyclable. Remote management saves a firm with 75 service engineers nearly $4,000,000 annually in dispatch reduction, including transportation costs. 7 Toshiba Remote Management Agent provides proactive monitoring that can dramatically reduce service costs and downtime. Aided by a tool free design and Toshiba Light-Path Management visual indicators (Model 570 and 566), qualified onsite staff can perform simple maintenance tasks. Retail hardened construction helps extend service life (7 years) even in the most demanding environments. 1. Cutting edge, spill resistant, infrared touchscreen (Model 570 and Model 566) 2. Tool free design with back access 3. Toshiba Light-Path Management (Model 570 and Model 566) 4. Biometric fingerprint reader (optional) 5. Cooling tunnel technology 6. Programmable magnetic stripe reader (MSR) (optional) 7. Retail hardened design resists damage in harsh environments 8. Audio speaker (Model 570 and Model 566) 3

4 Specifications Toshiba SurePOS 500 Series Technical Requirements Hardware Machine Type 4852 Product name SurePOS 500 Model 526 SurePOS 500 Model 566 SurePOS 500 Model 570 Screen 15 Resistive Touchscreen 15 IR Touchscreen 15 IR Touchscreen Processor 1.0 GHZ Intel Celeron M Core 2.2 GHZ Intel Celeron Dual 2.5 GHZ Intel G540 Service Processor None Toshiba Light-Path Management Toshiba Light-Path Management Maximum Dimensions 382(15.0) 359(14.13) 253(9.96) 382(15.0) 359(14.13) 253(9.96) 382(15.0) 359(14.13) 253(9.96) HxWxD In mm (inches) Weight 12.3 kg (27 lbs) 12.3 kg (27 lbs) 12.3 kg (27 lbs) System Memory 512 MB DDR2 (2 GB max) 1 GB DDR2 (4 GB max) 2 GB DDR3 (8 GB avail) Video Memory Up to 128 MB via Intel DVMT driver Up to 256 MB via Intel DVMT driver Up to 256 MB via Intel DVMT driver Storage Standard 160 GB SATA2 HDD 160 GB SATA2 HDD 500 GB SATA2 HDD, or 64 GB SSD Options Solid State Drive (SSD) SSD Not Available 64 GB SSD (Replaces HDD) (2nd) 64 GB SSD (w/ssd only) Modular Flash Drive 4 GB Option 4 GB Option MFD Not Available (MFD) Expansion slots None Express Card slot Express Card slot Wireless Optional wireless dongle cover kit Optional wireless dongle cover kit Optional wireless dongle cover kit Independent Dual Video Standard Standard Standard USB ports 1 24v, 1 12v, 5 USB v, 1 12v, 7 USB v, 1 12v, 7 USB 2.0 (3 on front tablet) (3 on front tablet) (3 on front tablet) RS-232 ports 3 std, 1 powered 3 std, 1 powered, MSR 3 std, 1 powered, MSR RJ45 Ethernet 1 10/100 Base T 1 Gigabit 1 Gigabit Audio Ports/Speaker 0 Mic-in/line out & headphone, Mic-in/line out & headphone, speakers speakers Cash Drawer Port System management Power management Toshiba Remote Management Agent (RMA); SMBIOS; Wake on LAN (WOL); Pre-Boot Execution Environment (PXE) Deep sleep automation; APM; ACPI 4

5 Toshiba SurePOS 500 Series Technical Requirements Operating systems Microsoft POSReady 2009; Microsoft POSReady 2009; Microsoft POSReady 2009; supported** Microsoft POSReady 7; Microsoft POSReady 7; Microsoft POSReady 7; Microsoft WEPOS; Microsoft WEPOS; Microsoft WEPOS; Windows XP Pro FES; Windows XP Pro FES; Windows 7 Pro FES; Windows 7 Pro FES; Windows 7 Pro FES; Windows 7 Ultimate FES; Windows 7 Ultimate FES; Windows 7 Ultimate FES; SLEPOS 11 SP3 (YE2013 Tgt); SLEPOS 11 SP3; SLEPOS 11 SP3; PC DOS 2000 PCDOS 2000 PCDOS 2000 Windows 8 Pro (YE2013 Tgt); Drivers supported UPOS UPOS UPOS or higher Optional peripherals PS/2 keyboard/mouse Secondary Displays Printers Keyboards Cash drawers Integration trays MSR Fingerprint reader Services Limited warranty Technical support Service Availability PS2 Keyboard/Mouse Toshiba SurePoint Solution (touch and non-touch); Integrated 6.5 VGA display; Integrated 2 20 display; Distributed pole mounted 2 20 display; All Points Addressable Character Graphics Display Toshiba SureMark single station, dual station, and fiscal printers Modular CANPOS keyboards (includes 32 programmable keys) w/optional keylock and pointing device Toshiba full size and compact cash drawer Toshiba Retail Integration Tray 3-Track; JUCC Biometric fingerprint reader (Toshiba offering provided with HD coating) One year Depot or On-site service. Multi-year additional service offered. Toshiba International Service* 24 7 Web Support during warranty period Phone support (check geography availability) Up to seven years following withdrawal from market Trust Toshiba s retail experience As the world s leading provider of integrated in-store solutions and retail insights, Toshiba Global Commerce Solutions delivers endto-end solutions for checkout, consumer interactions and retail operations that unlock amazing new possibilities for our clients and shoppers everywhere. In partnership with the Together Commerce Alliance, our global business partner program, we help bring innovation and value to every retailing experience so that you can delight your customers every day, everywhere. Together Commerce Together Commerce is Toshiba s vision for the new future of retail where retailers adapt their strategies, their stores and their technology to engage with consumers throughout the buying process in a seamless and helpful way. This collaborative approach enables retailers and customers to create mutually rewarding commerce together 5

6 For more information Contact us about how the Toshiba SurePOS 500 series can create a smarter shopping experience and build a smarter operation for your business. Contact your local Toshiba representative or visit: toshibagcs.com/products/pos/500 References * For a copy of terms and conditions of Toshiba s statement of limited warranty, contact your local Toshiba representative or reseller. GHz refers to only microprocessor internal clock speed; many factors affect application performance MB/GB equals one million/billion bytes when referring to storage capacity; accessibility may be less Memory supports both system and video. Accessible system memory will be the installed memory size less the amount defined for video ** With the exception of the Microsoft Windows POSReady 2009 preload models, an operating system is not included and can be purchased separately For a copy of terms and conditions of Toshiba s statement of limited warranty, contact your local Toshiba representative or reseller Geography dependent Generally available upgrade options to 8 GB. Model 570 system is capable of maximum of 16 GB. RPQ required. 1 Infrared touchscreen and Light-Path Management on 566 and 570 models Copyright 2013 Toshiba Global Commerce Solutions, Inc. Toshiba Global Commerce Solutions, Inc E. Cornwallis Road, Research Triangle Park, NC 27709, USA Printed in the United States of America, April, 2013 All rights reserved Toshiba, the Toshiba logo and Toshiba.com are trademarks of Toshiba in the United States, other countries, or both. Toshiba Global Commerce Solutions, the Toshiba Global Commerce Solutions logo and Toshibagcs.com are trademarks of Toshiba Global Commerce Solutions in the United States, other countries, or both. The information included in this publication could include technical inaccuracies or typographical errors. All such information is provided AS IS without warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Not all Toshiba products and services are available in every country. All statements regarding Toshiba s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. The Toshiba Global Commerce Solutions home page on the internet can be found at Toshbagcs.com Please Recycle 2 Deep sleep is defined as suspend to RAM (random access memory), meaning the power supply is in a reduced power mode 3 The IBM Institute for Business Value Study, IBM Global Services Maritz Poll Are Checkout Lines Affecting Retailers Bottom Lines? IBM Global Business Services Study 6 IBM RSS Laboratory Results Forrester Retail Technology Investment Priorities IBM Global CEO Study 9 Calculated Energy Savings Based on Efficiency Differences at 50 percent Rated Load using 80 PLUS Gold versus 80 Plus Power Supply RTD12512-USEN-07

7 TCxWave Today s retailers understand that sustainable success depends on delivering a consistent and differentiated brand experience throughout the customer journey. Nowhere is this more important than the place where the majority of transactions are still carried out: the store. Retailers need point of sale (POS) technology that can support the versatility, style and functionality that a modern store environment demands. That can adapt easily to the changing demands of customers. That can bring new impact to the customer experience. And that can give timely, consistent service to consumers and associates throughout the shopping journey. TCxWave by Toshiba is a new breed of retail system created to give retailers the freedom to use one platform for multiple purposes throughout the store. TCxWave has the flexibility, performance and distinctive design that global retailers have come to trust from the team that continues to produce the Number 1 store solutions in the industry. Giving point-of-sale a place of pride TCxWave by Toshiba delivers a unique and engaging experience for associates and customers that puts it in a class of its own. Fully functional as a point-ofsale, kiosk or self-service unit, the TCxWave can be positioned in the most logical and advantageous locations without fear of compromising the in-store experience. Developed by award-winning industrial designers, its striking appearance means retailers need no longer hide the POS away in the back of the store but can sit it proudly where it s needed most. Indeed the sleek design of TCxWave means it can play a central role in delivering a consistent and positive brand image and experience throughout the whole store. Highlights Attractive design complements the brand experience Wider screen brings new display and interaction opportunities Versatile configuration enables a seamless brand look and customer experience Intuitive, quick-to-learn touch technology maximizes associate productivity Retail-hardened design and robustness delivers reliability in mission-critical store environments

8 Distinctive design TCxWave by Toshiba s stylish design is based on a distinctive profile that reflects the thin is in style of modern consumer electronics: TCxWave is our slimmest POS or kiosk ever. The multi-touch, gesture-based screen is as easy and familiar to use as a smartphone. The widescreen format the widest format on the market means associates and customers can see more and do more. Human factor features include right/left-hand card-swiping and maximum flexibility in possible viewing angles and heights. Countertop configuration with optional stand. Unmatched versatility TCxWave can be deployed as a POS, self-service or kiosk. Its versatility protects the investment of retailers whose store environment may evolve over time. TCxWave by Toshiba s unique design and functionality fit virtually every store setting. Kiosk configuration landscape viewing 2

9 Multiple viewing angles and heights Kiosk configuration portrait viewing Reliable and robust TCxWave features the kind of retail-hardened design and durability you would expect from the world leader in in-store technology. Antiglare screen protection means top performance even in the most demanding environments. Solid-state drive ensures dependable performance at the crucial point of transaction. Optional MSR and/or customer display 3

10 TCxWave Technical Requirements Preloads Supported Operating Systems Processor and FSB Speed Chipset BIOS Memory*, Video Touch Screen Audio Storage Ethernet Expansion I/O Ports and connections Dockable Base I/O Ports and connections Head I/O Ports and connections POS Hub Security Windows 7, POSReady 7, POSReady 2009 (*only 32-bit is available preloaded) Windows 7 (64-bit and 32-bit), POSReady 7, POSReady 2009, 4690* (support target year end 2013 Version 6 Enhanced), Windows 8* (support targeted year end 2013) Intel Celeron 847e (2M Cache, 1.10 GHz) Intel HM65PCH AMI DDR MHz 2 GB Standard 8 GB Max Intel Integrated Graphics Device (DisplayPort output) Projected Capacitive Touch Technology 5 point multi-touch* (Hardware Support Statement) LCD 18.5 in. 16:9 LED back-lit LCD Internal PC Speaker Solid State Drive 64 GB 10/100/1000 MB N/A (1) 24 V Powered USB 2.0, (3) 12 V Powered USB 2.0, (3) PC USB 2.0, (1) 10/100/1000 Ethernet, (1) DisplayPort (4) PC USB 2.0, (1) Optional PC USB 2.0 with 2x20 and/or MSR, (1) 10/100/1000 Ethernet, (1) DisplayPort, USB connections are for customer addable USB dongles (1) 24 V Powered USB 2.0, (1) 24 V Cash Drawer Port, (4) 12 V Powered USB 2.0 This system contains a trusted platform module (TPM module). The function of the module is only for safe storage of the data that is needed for authentication and protection against unauthorized access. Algorithms are, AES, symmetric, key length 128 bit, and RSA, key length bit 4

11 TCxWave Dimensions Height Width Depth Weight POS System (head mounted on base) Head rotated fully forward 336.7mm (13.26 in.) Head rotated fully back mm (13.10 in.) 470 mm (18.5 in.) 305 mm (12 in.) 10.4 kg (23 lbs) Head 337 mm (13.25 in.) 470 mm (18.5 in.) 76 mm (3 in.) 6.4 kg (14 lbs) Dockable POS Base 191 mm (7.5 in.) 470 mm (18.5 in.) 292 mm (11.5 in.) 4 kg (9 lbs) AnyPlace POS Hub 78 mm (3.073 in.) 185 mm (7.289 in.) 205 mm (8.077 in.) 2.72 kg (6 lbs.) Why Toshiba? As the world s leading provider of integrated in-store solutions and retail insights, Toshiba Global Commerce Solutions delivers end-to-end solutions for checkout, consumer interactions and retail operations that unlock amazing new possibilities for our clients and shoppers everywhere. In partnership with the Together Commerce Alliance, our global business partner program, we help bring innovation and value to every retailing experience so that you can delight your customers every day, everywhere. Together Commerce TCxWave is a key focus for Toshiba s Together Commerce vision. Together Commerce brings together every possible pathway of the retail journey, enabling customers to engage with retailers on their own terms. This fundamental shift eliminates the need to control every customer action, favoring instead a collaborative approach in which retailers and customers create mutually rewarding commerce together. 5

12 For more information To see how TCxWave can transform your stores and give point-of-sale new pride of place, please visit: toshibagcs.com Additionally, IBM Global Financing can help you acquire the IT solutions that your business needs in the most cost-effective and strategic way possible. We ll partner with credit-qualified clients to customize an IT financing solution to suit your business goals, enable effective cash management, and improve your total cost of ownership. IBM Global Financing is your smartest choice to fund critical IT investments and propel your business forward. For more information, visit: ibm.com/financing Copyright 2013 Toshiba Global Commerce Solutions, Inc. Toshiba Global Commerce Solutions, Inc E Cornwallis Road Research Triangle Park, NC U.S.A. Printed in the United States of America May 2013 All Rights Reserved Toshiba, the Toshiba logo and Toshiba.com, are trademarks or registered trademarks of Toshiba in the United States, other countries or both. Toshiba Global Commerce Solutions, the Toshiba Global Commerce Solutions logo and toshibagcs.com are trademarks of Toshiba Global Commerce Solutions in the United States, other countries or both. If these and other Toshiba Global Commerce Solutions trademarked terms are marked on their first occurrence in this information with a trademark symbol ( or ), these symbols indicate U.S. registered or common law trademarks owned by Toshiba Global Commerce Solutions at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of Toshiba Global Commerce Solutions trademarks is available on the web at Copyright and trademark information at IBM is the trademark or registered trademark of International Business Machines in the United States, other countries or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates in the United States, other countries, or both. Other company, product or service names may be trademarks or service marks of others. The information included in this publication could include technical inaccuracies or typographical errors. Toshiba may make improvements and/or changes in the product(s) or the program(s) described in this publication at any time without notice Toshiba assumes no responsibility or liability for any use of the information contained herein and all such information is provided AS IS without warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Toshiba or third parties. For more details on limited warranty terms and conditions or extended warranty, please contact your Toshiba representative. References * MHz/GHz only measures microprocessor internal clock speed; many factors affect applications performance MB/GB equals one million/billion bytes when referring to storage capacity; accessibility may be less References in this publication to Toshiba products or services do not imply that Toshiba intends to make them available in all countries in which Toshiba operates. Copying or downloading the images contained in this document is expressly prohibited without the written consent of Toshiba. Any proposed use of claims in these materials must be reviewed by Toshiba counsel prior to such use. All statements regarding Toshiba s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. The Toshiba Global Commerce Solutions home page on the Internet can be found at toshibagcs.com Please Recycle RTD12527-USEN-02