New SurePOS 700 Front Service Cover features offer secure, reliable front access to the system unit

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1 Hardware Announcement January 10, 2006 New SurePOS 700 Front Service Cover features offer secure, reliable front access to the system unit Overview The IBM SurePOS 700 Series, the premier point-of-sale (POS) solution in the IBM portfolio now offers several new features designed to enable fast, easy service. Ultimately, these features help reduce your retail customers service costs, which helps minimize total cost of ownership. Plus, these features do not compromise system security. All models of the IBM SurePOS 700 Series now feature a simple, two-screw media door for convenient access to internal drives. This feature comes standard and allows service technicians direct access to the internal hard drive, as well as the CD-ROM or DVD drive. All models also offer optional covers that enable front-side access to the system unit without the need to remove rear cables. When used in combination with the media door, these optional covers make it very fast and simple to remove or replace internal drives. Additionally, your retail customers can choose to add an optional cable arm, which provides complete front-side access to rear cabling without moving the system unit from its normal position at the POS. Key prerequisites Front service covers: Must have Model 722, S22, 742, S42, C42, E42, 782, or S82 Cable arm: Must have front service cover Must order medium or long length I/O cables PCI NVRAM adapter: If using this adapter with 4690 OS, must have V3R3, or higher Must have IBM xseries listed in 4690 controller matrix Planned availability date March 31, 2006 At a glance Front service cover set options Directly access system unit from the front without removing rear cables. Quickly remove or replace internal drives (when used with media door). Cable arm option Access rear cabling from the front without moving the system unit (when used with front service cover). PCI NVRAM adapter This replaces the existing PCI NVRAM adapter and offers the same 128K of NVRAM. This adapter is available for xseries units used as controllers in a 4690 OS environment. This NVRAM adapter is not required in any model of the 4800 system unit. For ordering, contact: Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL Reference: SE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description There are four major design points which continue with this enhanced SurePOS 700 family of POS products. These points have determined the form and function of every model within the IBM SurePOS 4694 and SurePOS 700 families since the first Model entered the market in 1993: Industry-standard design Product flexibility to allow for customer choices Potential Investment protection Basic functions being standard Since the SurePOS 4694 introduction, the marketplace has changed, which changed the concept of how these design points were satisfied. Industry-standard design It is no longer acceptable for point-of-sale terminals to be totally unique or proprietary devices. They must be able to run standard PC applications and attach standard PC peripherals as well as point-of-sale unique peripherals and software. The IBM SurePOS 700 utilizes industry standards throughout its design. As a PCI bus machine, the SurePOS 700 provides a platform with a widely utilized format. SurePOS 700 is a retail-hardened PC and, as such, utilizes: The standard PC componentry of Intel processors Standard socketed memory DIMMs RS-232 ports PC keyboard and mouse ports 3.5-inch hard drives Universal Serial Bus (USB) ports, a parallel port, and SVGA video When IBM 4690 OS customers requested that the next SurePOS 700 models provide the memory retention function they came to rely upon with earlier, proprietary IBM point-of-sale terminals, industry standards were not compromised. The UPS option provides up to 1.5 hours of power to the planar in the event of a store power outage with the APM and ACPI architecture used in the PC industry. APM and ACPI bring the familiar memory retention function not only to IBM 4690 OS users, but also to DOS and Windows users. Since it is a retail-hardened PC, standard operating systems, such as DOS, Windows, and Linux, run on the next-generation SurePOS 700 in addition to IBM 4690 OS. Drivers for DOS and Windows are provided. There are also retail-industry-standard OPOS and JavaPOS drivers. Recognizing from the beginning the need for remote program load, all SurePOS 700s support the Intel PXE protocol. Enabling Remote Systems Management IBM Retail Store Solutions provides an in-store and remote systems management solution, which can help retailers meet store uptime objectives, potentially reduce IT maintenance times and costs, and deploy new technologies faster. The IBM Remote Management Agent solution helps retailers quickly deploy basic store-level software distribution, configuration, monitoring and event management, and asset information management using IBM Remote Management Agent. When IBM Remote Management Agent is installed on new or existing SurePOS 700 systems, it automatically discovers the system, and enables store-level systems management as well as enterprise management using the IBM Tivoli Automation solutions. IBM Remote Management Agent has a standards-based, open architecture implementation that can also support third-party retail management applications and enterprise systems management tools. This allows retailers to manage the SurePOS 700 at a store-level more efficiently than using manual operations and consistently with existing enterprise IT operations. Flexibility and choices The SurePOS 700 provides many choices for retailers. Retailers can choose the model that best suits their environment, with a range of underlying architectures (P4 compatible), processors (2 GHz to 3 GHz), system memory (128 MB to 512 MB), video memory (configurable to 32 MB or 64 MB), POS peripheral ports (all USB or a mix of RS-485 and USB), sizes (12.3 in/312 mm or 17.3 in/440 mm wide), and color (storm gray, iron gray, or litho gray). The choice of footprint allows you to optimize your checkstand layout. The wider footprint models provide the capability to integrate any of the IBM POS keyboards, printers, and full-screen displays, and up to two of the customer displays on top of the system unit. The narrower footprint models provide the capability to integrate the Retail POS Keyboard or the Retail POS Keyboard with Card Reader, any of the printers, and one of the customer displays. An integrated configuration is used when a traditional POS appearance is desired or when the POS is sunken in a well at the checkstand. Both wide and narrow models can be used in a distributed configuration, where the system unit is placed under the counter and the input/output devices are placed on the checkstand at the retailer s discretion. All models can be mounted on their side using the vertical mounting stand, which provides at least one inch of air clearance for each vented side. So, the system unit can either be set on a shelf or screwed to a wall under the counter in a distributed configuration. Take note of the physical dimensions. They are similar to the SurePOS 4694 with the exception of a slight increase in height. Since the narrow models consume less space, they may be preferred in distributed configurations. The narrow models are usually better for portable carts, such as those used in amusement parks and garden centers. Once the model determination is made, there are many more options that allow the retailer to customize the SurePOS 700 to their specific environment. One or two hard disk drives can be added. Then there are the retail peripherals. Worldwide, you may choose from various printers, keyboards, displays, and cash drawers. Add to that the multitude of OEM peripherals and the solution options grow exponentially. Potential investment protection IBM understands the time and investment retailers have in their POS software applications. The enhanced SurePOS 700 models support the 4690 applications with the 4690 Operating System and the large install base of DOS applications, so the extensive customization work done by many retailers typically will not be lost just because they move to a newer, open hardware platform. Many times capital budgets are tight, making it difficult for retailers to justify moving to an entirely new POS system. Through the introduction of SurePorts, all SurePOS 700s support many of the 4694 input/output devices, so a retailer can upgrade to a SurePOS 700 system unit and continue to use their 4694 input/output devices to help minimize capital expenditure. SurePorts are the selectable and upgradeable POS ports. The default is an all-powered USB selection or you can select the mix of RS-485 and powered USB. These ports are selected when ordering and can also be upgraded later on in the field

3 Retailers typically expect to keep their POS terminals at least five to seven years after they purchase them, so it is important to allow for technology enhancements whenever possible. All SurePOS 700s have socketed memory so that more memory can be added in the future, as needed. All models have socketed processors to allow for processor upgrades as the application grows and needs more horsepower. Basic functions standard As functions become standard operating procedure within retail, the SurePOS 700 will usually make them standard features of the system unit. Every next-generation SurePOS 700 has audio support standard on the planar, which reduces the number of feature card slots needed and, therefore, allows the system unit to be shorter. Every SurePOS 720, 740, and 780 has SVGA video standard on the planar for the full-screen and GUI applications. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter https://www.ibm.com/partnerworld/ mem/sla.jsp?num= Trademarks SurePOS is a trademark of International Business Machines Corporation in the United States or other countries or both. The e-business logo, xseries, Tivoli, and PS/2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a trademark of Intel Corporation. Windows is a trademark of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others

4 IBM United States Announcement Supplemental Information January 10, 2006 Education support Selling and Supporting the IBM SurePOS 720, 740, and 780: Multimedia education is available for Business Partners and IBM representatives who sell and/or support the IBM SurePOS 720, 740, and 780 as a Web downloadable course. To order RE4800A: Selling and Supporting the IBM SurePOS 720, 740, and 780, refer to the Web site Then do the following: Click Enroll. Fill in the registration form. Be sure to select RE4800A in the Course field. Once you submit your registration form, download instructions will be sent to your address. IBM SurePOS Models 722, 742, C42, and 782 Service Training: Multimedia education on CD-ROM is also available for customers, Business Partners, and IBM representatives who service the IBM SurePOS Models 722, 742, C42, and 782. To order IBM SurePOS Models 722, 742, C42, and 782 Service Training, do the following: Customers and Business Partners: Publications Web site applications/publications/cgibin/pbi.cgi Refer to the IBM Select your country and click Go. Click Search for publications. Search for keywords SurePOS and 722. Order the CD-ROM. The course is free, but there is a minimal stocking and shipping charge. IBM employees: IBM employees can order the CD-ROM from IBM Global Campus at the Web site lang_en_us/index.jsp Search on SurePOS and 722. This course is part of the e-learning library card program, so if your division participates in the program, there is no charge. Publications Translated safety messages are automatically shipped with every machine. The SurePOS 720, 740, and 780 User s Guide is available in softcopy only and can be downloaded from the Retail Store Solutions Web site. Services IBM Integrated Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. Technical information Specified operating environment Software requirements: required. No application software is No hardware driver and operating system requirements are required. Planning information Cable orders: No cables required. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 Terms and conditions MES discount applicable: Equal to the volume commitment discount Field installable feature: Yes Warranty period: One year Customer setup: Yes Prices Contact your IBM representative for prices information for this announcement

6 Order now To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: Mail: IBM Americas Call Centers Dept. Teleweb Customer Support, 9th floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: SE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks SurePOS and IBMLink are trademarks of International Business Machines Corporation in the United States or other countries or both. PS/2 is a registered trademark of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others

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