INSTRUCTION MANUAL. SETUP: 1-1 RESOLUTION 2-1 SLOPE 3-1 CAL. BUFFER OPTION mode ERROR CODES:

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1 ERROR CODES: E-31 BAD VALUE Orion 620 Orion ph Meter INSTRUCTION MANUAL measure C man SETUP: 1-1 RESOLUTION 2-1 SLOPE 3-1 CAL. BUFFER OPTION mode E-20 OUT OF RANGE E-22 CAL. STANDARD ERROR E-23 ELECTRODE NOT CONNECTED E-29 PRINTER ERROR yes no power Orion 620 Analyze Detect Measure Control

2 AQUAfast, Cahn, EZ Flash, Ionalyzer, ionplus, KNIpHE, No Cal, ORION, perphect, PerpHecT, PerpHecTion, phisa, phix, phuture, Pure Water, Sage, Sensing the Future, SensorLink, ROSS Ultra, Sure-Flow, TEA Analyzer, Titrator PLUS, TURBO2 and Wine Master are registered trademarks of Thermo Electron Corporation pHAX-ION, A+, All in One, Aplus, AQUAsnap, AssuredAccuracy, AUTO-BAR, AUTO-CAL, AUTO DISPENSER, Auto-ID, AUTO-LOG, AUTO-READ, AUTO-STIR, Auto-Test, BOD AutoEZ, Cable-Free, CERTI-CAL, CISA, DataCOLLECT, DataPLUS, digital LogR, DirectCal, DuraProbe, Environmental Product Authority, Extra Easy/Extra Value, FAST QC, Flash Titration, Flash Titrator, GAP, GLPcal, GLPcheck, GLPdoc, ISEasy, KAP, LabConnect, LogR, Low Maintenance Triode, Minimum Stir Requirement, MSR, NISS, One-Touch, One-Touch Calibration, One-Touch Measurement, Optimum Results, Pentrode, phuture MMS, phuture Pentrode, phuture Quatrode, phuture Triode, Quatrode, QuiKcheK, rf link, ROSS, ROSS Resolution, SAOB, Smart CheK, Stacked, Stat Face, The Enhanced Lab, ThermaSense, Triode, TRIUMpH, Unbreakable ph, Universal Access are trademarks of Thermo. Guaranteed Success and The Technical Edge are service marks of Thermo. PerpHecT meters are protected by U.S. patent 6,168,707. PerpHecT ROSS are protected by U.S. patent 6,168,707. ORION Series A meters and 900A printer are protected by U.S. patents 5,108,578, 5,198,093, and German patents D334,208 and D346,753. Sure-Flow electrodes are protected by European Patent 278,979 and Canadian Patent 1,286,720. ionplus electrodes and Optimum Results solutions are protected by US Patent 5,830,338. ROSS Ultra electrodes have patents pending. ORION ORP Standard is protected by US Patent 6,350,367. ORION Series A conductivity meters are protected by US Patent 5,872,454. Copyright 2003, Thermo Electron Corporation. All rights reserved. Question everything, and Analyze. Detect. Measure. Control are trademarks of Thermo Electron Corporation. The specifications, descriptions, drawings, ordering information and part numbers within this document are subject to change without notice. This publication supersedes all previous publications on this subject.

3 Quick Start Guide... I Chapter I Chapter II Chapter III Chapter IV Chapter V Chapter VI General Information A. Introduction... 1 B. Operation of phuture Solid State System... 2 Instrument Description A. Display... 3 B. Keypad... 4 Instrument Set Up A. Power Source... 5 B. Stand Adjustment... 5 C. Electrode Connections... 6 Using the Instrument A. Power Up... 7 B. Instrument Check Out Procedure... 8 C. Set Up Mode... 9 D. Millivolt Mode Calibration and Measurement A. Autocalibration B. Autocalibration with One Buffer C. Autocalibration with Two Buffers D. Autocalibration with Three Buffers E. Manual Calibration with Non-Standard Buffers F. Setting Manual Buffer Option G. Non-Standard Buffer Calibration with Two Buffers Use with Accessories A. Use with Printers and Computers B. Using Calibration Interface Cable Chapter VII Self-Test Chapter VIII Operator Assistance Codes Chapter IX Troubleshooting Guide Chapter X Repair and Service Chapter XI Instrument Warranty Chapter XII Notice of Compliance Chapter XIII Ordering Information Chapter XIV Specifications... 45

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5 Chapter I General Information A. Introduction Orion s Benchtop phuture Solid State ph System is comprised of the Orion 620 microprocessor based phuture Solid State ph Meter, and the Orion 6165 Sure-Flow phuture Solid State ph Probe. Designed to be a reliable workhorse, this system is ideal for busy, multi-user, laboratory or plant environments, anywhere conventional glass ph electrode cleaning or breakage is a problem. The Orion 620 Meter is durable, compact, easy to use, and designed for use with Orion phuture Solid State probes to provide fast, accurate, temperature compensated ph measurements in any environment. ph measurements are easy with the help of advanced features such as autocalibration, user prompting, choice of 0.1, 0.01 and ph resolution, automatic temperature compensation, and diagnostic operator assistance codes. Record data via RS232 communication using the Orion 900A Printer or computer. The Orion Sure-Flow phuture Solid State Probe features a completely non-glass sensing element making it ideal for virtually any sample matrix. Combined with the Sure-Flow reference junction for easy cleaning, and on-chip temperature measurement, temperature compensated ph analysis becomes routine even in difficult samples ranging from viscous detergents to dirty waters and tomato paste to bread dough. General Information 1

6 B. Operation of phuture Solid State System The Orion 620 phuture Solid State System utilizes solid state technology to measure ph and temperature. This system is an active electronic one, where the potential developed at the sensing surface is dependent on the solution ph. This surface potential is measured with a transistor. The change in potential is translated to a temperature compensated ph reading by the meter. Due to these special characteristics of this system care must be taken to ensure that the device is handled properly: Always turn the meter off prior to connecting or disconnecting the probe. The system is protected against electrostatic discharge (ESD). However, as with any electronic device, care should be taken to prevent large static discharges from contacting the probe. 2 General Information

7 Chapter II Instrument Description A. Display The Orion 620 has a large custom LCD display. ph results are displayed in the large main field. Temperature readings in degrees centigrade, C, are displayed in the lower field. The current mode is indicated along the top of the display. The buffer(s) used during the last calibration performed are indicated by the buffer indicators, along the bottom of the display. Display SETUP CALIBRATE MEASURE ready Function Indicates meter is in the setup mode which is used to define or view operating parameters. Indicates meter is in the calibration mode. Indicates meter is in the measure mode. Displayed when the phuture Solid State probe signal has stabilized. SETUP CALIBRATE MEASURE 2nd ready hold ON OFF C ATC timer bat Man Instrument Description 3

8 B. Keypad The Orion 620 Meter has a 4 button keypad with tactile and audible feedback to control all functions of the meter. Each keypress is acknowledged by the meter via an audible beep. Key mode yes no print power Function Press to select operating mode: SETUP, CALIBRATE, MEASURE Press to accept settings or calibration points. May also be used to scroll through the setup menu without changing any parameters. Press to cancel a change to a parameter before the parameter is entered. May also be used to initiate a change in current setup parameter. Press to print calibration or measurement data. Press to turn meter on or off. 4 Instrument Description

9 Chapter III Instrument Set-Up A. Power Source The Orion 620 Meter is designed to operate with Orion Line Adapter for 110V operation or Orion for 220V operation. Plug the line adapter securely into the meter power receptacle then into an appropriate wall outlet. NOTE: The meter has a gasket to help prevent moisture penetration. Firmly push the power adaptor into the jack on the back of the meter. B. Stand Adjustment The Orion 620 Meter can be adjusted to provide the optimal viewing angle via a two-position flip stand. Adjust the viewing angle by gently lifting the stand with both hands and rotating to a 90 angle. Gently pull the stand and rotate beyond 90 to lock in the second position. The first position allows easy viewing from across the lab, the second position is more useful for working with the meter at the lab bench. Instrument Set-Up 5

10 C. Electrode Connections NOTE: Always turn meter off before connecting or disconnecting phuture Solid State probe. Failure to do so may damage your probe. Attach Orion phuture Solid State ph Probe or to the sensor input on the meter by sliding the connector on straight until firmly in place. The connector has a special sealing mechanism to prevent moisture from penetrating the meter. It is sealed when the connector is properly attached. Power ATC Ref. Input Rec. Gnd. ATC KF Input1 Ref.1 Input 2 Ref.2 6 Instrument Set-Up

11 Chapter IV Using the Instrument A. Power Up Pressing the power key will turn on the meter. The entire display (all annunciators) will be displayed for 2 seconds. Next, the number 620 will then be displayed for 2 seconds. Then the calibration buffer(s) used for any previous calibration will be displayed in the lower display field for 2 seconds. The calibration buffer indicator(s),, along the bottom of the display, will then light up and remain displayed along the bottom of the display, until a new calibration is performed. For example: If a one-point calibration had been previously performed, the ph 7 buffer indicator will be displayed. If a two-point calibration with ph 7 and ph 4 buffer had been previously performed, the ph 7 and ph 4 indicators will be displayed. Once all power up procedures have been completed the meter automatically advances to measure mode. NOTE: If this is the first time the meter has been powered up it is recommended that the Instrument Check Out procedure be performed before using the meter for ph measurements. Using the Instrument 7

12 B. Instrument Check Out Procedure It is recommended this procedure be performed when the meter is received and any time operation problems arise. This procedure verifies the proper operation of the Orion 620 Meter. 1. With the meter power off, attach Orion phuture Solid State ph Probe or to the meter. 2. Press power and quickly press yes to start the self-test. The meter automatically performs electronic and hardware diagnostic tests. See Self-Test, page 21, for more detailed information. 3. When a zero appears in the display field, press each key, including the power key. A numeric digit will be displayed upon each key press. 4. After the self-test is completed the meter will automatically shut off. To restart the meter press the power key. 5. If any problems are found during the self-test the meter will beep and the error will be displayed. See Operator Assistance Codes, page Using the Instrument

13 C. SETUP Mode The SETUP mode is used to define, change or view meter operating parameters. While in the SETUP mode, the yes key is used to scroll through the menu without changing parameters and to enter new parameters into meter memory. The no key is used to scroll through options within each parameter. To exit the SETUP mode, press the mode key at any time. To access the SETUP mode press the mode key. The following parameters are accessed in the SETUP mode: Resolution The current ph resolution will be displayed. The default setting is two decimal places (i.e. ph 7.00). Press yes to agree with setting or press no to change to 7.0, 7.000, etc., and then press yes to accept the desired setting. Slope The current electrode slope in meter memory will be displayed. The value is displayed as a percent of theoretical slope. The default setting is 100%. This function is for display purposes only. The value can not be changed in the SETUP menu. To change the slope value perform at least a two buffer calibration. Press yes to advance to next menu option. Print Function The current print function setting will be displayed. The default is off, 00 and P will be displayed. The unit will print on ready. To change the value press no and 01 will be displayed. The unit will only print on command. Press yes when the desired setting is displayed. Using the Instrument 9

14 Manual Buffer Option When the manual buffer option function is entered the current setting will be displayed as STD 57O or SET 5E7 on the temperature display. When the 57O option is selected, calibration may only be performed with standard buffers, ph 4.01, 7.00 and When the 5E7 option is selected, calibration may be performed with user defined buffers within the range of 0 to 14 ph. D. Millivolt Mode Scroll through Mode until MEASURE (mv) is displayed. The mode sequence is: MEASURE (ph) > CALIBRATE > MEASURE (mv) > SETUP While in the millivolt mode: The MEASURE annunciator will blink to distinguish it from the ph Mode. ready will be displayed the same way as it now is in the MEASURE (ph) Mode Direct Display of Millivolts: The mv Mode displays millivolt readings in two ways: 1. If the number is not calibrated, the display will read The user must perform at least a one point calibration before millivolts can be displayed. 2. If the meter is calibrated, the sensor reading will be converted to a millivolt reading based on a normal Nerstian slope of millivolts per decade of ph. Error codes (E-20, etc.) will be displayed in the millivolt mode for the same reasons they are displayed in the ph mode (reading is out of range, etc.). Check error display code section in the appropriate meter and/or probe instruction manual for appropriate action to be taken. 10 Using the Instrument

15 Chapter V Calibration and Measurement A one or two buffer calibration should be performed before ph is measured. It is recommended that at least two buffer calibration using buffers that bracket the expected sample range be performed at the beginning of each day to determine the slope of the electrode. This serves the dual purpose of determining if the phuture Solid State system is working properly and storing the slope value in the meter memory. The Orion 620 Meter features both autocalibration when using standard buffers, 4.01, 7.00 and 10.01, as well as manual calibration when non-standard buffers are required. A. Autocalibration Autocalibration is a feature of the Orion 620 Meter that automatically recognizes the standard buffers 7.00, 4.01 and Simply select the buffer sequence that best fits your application, choose between, a one point autocalibration with ph 7, a 2 point calibration using 7-10 or 7-4 and a 3 point calibration using 4, 7, 10. During calibration wait for ready to be displayed indicating electrode stability and then press yes. The Orion 620 Meter automatically calibrates to the correct buffer value using automatic temperature compensation. Calibration and Measurement 11

16 B. Autocalibration with One Buffer NOTE: Autocalibration with one buffer can only be performed using buffer With the power off, connect the phuture Solid State electrode to the meter. 2. Place the electrode into 7.00 buffer. Press power to turn meter on if meter had been powered down to attach the electrode. 3. Dashes and a temperature reading will be displayed in the measure mode. 4. Select calibration mode by pressing the mode key until CALIBRATE is displayed. 5. The last buffer sequence used will be displayed for 2 seconds. Press yes to use this sequence, or press no to scroll through other choices, and then press yes. 6. The buffer indicator along the bottom of display will indicate the buffer selected and P1 will be displayed in the lower field. The buffer reading will be displayed in the main field. Note: Dashes continue to be displayed. 7. When ready is displayed, indicating electrode stability, press yes. The temperature corrected value for that buffer is entered into the memory of the meter. 8. SLP will appear in the lower display field and the current electrode slope in memory is displayed in the main field for 5 seconds. The meter will then automatically advance to the measure mode and MEASURE is displayed above the main display field. 9. Remove electrode from 7.00 buffer and rinse with deionized water. Place electrode into sample. Both the temperature corrected ph reading and temperature reading are displayed. Record reading when ready is displayed. 12 Calibration and Measurement

17 C. Autocalibration with Two Buffers 1. With the power off, connect the phuture Solid State electrode to the meter. 2. Choose either 4.01 and 7.00, or 7.00 and buffers, whichever will bracket your expected sample range. 3. Dashes and a temperature reading will be displayed in the measure mode. 4. Place electrode into 7.00 buffer. Press power to turn meter on if it had been turned off to attach the electrode. 5. Select calibration mode by pressing the mode key until CALIBRATE is displayed. 6. The last buffer sequence used will be displayed for 2 seconds. Press yes to use this sequence, or press no to scroll through other choices, and then press yes. 7. Buffer indicator along bottom of the display will indicate the buffer chosen. P1 will be displayed in lower display field and buffer reading will be displayed in the main field. 8. When ready is displayed, indicating electrode stability, press yes. The temperature corrected value for that buffer is automatically entered into the memory of the meter. Then P2 will be displayed in the lower display field indicating the meter is ready for the second buffer. The buffer indicator along the bottom of the display will indicate the second buffer of the calibration sequence selected. Note: Dashes continue to be displayed. 9. Remove the electrode from 7.00 buffer and rinse with deionized water. Place the electrode into the second buffer. 10. When ready is displayed press yes. 11. After the second buffer value has been entered the electrode slope will be displayed. SLP appears in the lower field while the actual electrode slope (in percent) appears in the main field for 5 seconds. The meter will then automatically advance to the measure mode and MEASURE is displayed above the main display field. 12. Remove the electrode from the second buffer and rinse with deionized water. Place electrode into sample. Both the temperature corrected ph reading and temperature reading are displayed. Record reading when ready is displayed. Calibration and Measurement 13

18 D. Autocalibration with Three Buffers 1. With the power off, connect the phuture Solid State electrode to the meter. 2. Place electrode into 4.01 buffer. Press power to turn meter on if it had been turned off to attach the electrode. 3. Select calibration mode by pressing the mode key until CALIBRATE is displayed. 4. The last buffer sequence used will be displayed for 2 seconds. Press yes to use this sequence, or press no to scroll through other choices, and then press yes when 3P7 is displayed. 5. Buffer indicator along bottom of the display will indicate the buffer chosen. P1 will be displayed in lower display field and buffer reading will be displayed in the main field. 6. When ready is displayed, indicating electrode stability, press yes. The temperature corrected value for that buffer is automatically entered into the memory of the meter. Then P2 will be displayed in the lower display field indicating the meter is ready for the second buffer. The buffer indicator along the bottom of the display will indicate the second buffer of the calibration sequence selected. 7. Remove the electrode from 4.01 buffer and rinse with deionized water. Place the electrode into the 7.00 buffer. 8. When ready is displayed press yes. P3 will be displayed in the lower display field indicating the meter is ready for the third buffer. 9. Remove electrode from the 7.00 buffer and rinse with deionized water. Place electrode into the buffer. 10. When ready is displayed press yes. 11. After the third buffer value has been entered the electrode slope will be displayed. SLP appears in the lower field while the actual electrode slope (in percent) appears in the main field for 5 seconds. The meter will then automatically advance to the measure mode and MEASURE is displayed above the main display field. 12. Remove the electrode from the buffer and rinse with deionized water. Place electrode into sample. Both the temperature corrected ph reading and temperature reading are displayed. Record reading when ready is displayed. 14 Calibration and Measurement

19 E. Manual Calibration with Non-Standard Buffers The Orion 620 Meter features a manual calibration option when the use of non-standard buffers is required for calibration. Simply enter the buffer values of the buffers to be used into the memory of meter in the SETUP menu. For best results, buffer values entered must be the value of the buffers at the temperature at which calibration is being performed. Once these values have been entered SET, 5E7 will appear in the buffer sequence selections. Select SET, 5E7 and the meter will automatically recognize the buffer values which were entered in the SETUP menu. These values will remain in the meter memory until new values are entered. Calibration and Measurement 15

20 F. Setting the Manual Buffer Option Two non-standard buffer values may be set for use in performing calibrations. The manual buffer ph range is After these values have been entered into the memory of the meter, the meter will automatically use these values during calibration whenever the SET, 5E7 option is selected during buffer sequence selection at the start of calibration. NOTE: The difference between the two nonstandard buffers must be at least 1 ph unit and no more than 4 ph units. 1. Select the SETUP mode, by pressing the mode key repeatedly until SETUP is displayed. Press the yes key three times. 2. STD, 57O will be displayed. Press the no key. SET, 5E7 will be displayed. Press the yes key. 3. The value in the main display will blink and P1 will be displayed in the lower display indicating that the first buffer value is being set. 4. Begin editing with the left most digit. Pressing the no key will scroll the value between 0 and 1. Set digit to desired value and press yes. 5. Continue editing the value for each digit until the desired buffer value has been entered and press yes to enter the buffer value into the meter memory. 6. The value in the main display will blink and P2 will be displayed in the lower display indicating that the second buffer value is being set. 7. Begin editing the value for each digit until the desired buffer value has been entered and press yes to enter the buffer value into the meter memory. 8. The meter will automatically return to the beginning of the SETUP menu. Press the mode key to exit the SETUP menu. 16 Calibration and Measurement

21 G. Non-Standard Buffer Calibration with Two Buffers 1. With the power off, connect the phuture Solid State electrode to the meter. 2. Place electrode into first the buffer. Press the power key to turn the meter on if it had been powered down to attach the electrode. 3. Enter the non-standard buffer values into meter memory as described in Setting Manual Buffer Option page Select calibration mode by pressing the mode key repeatedly until CALIBRATE is displayed. 5. The last buffer sequence used will be displayed for 2 seconds. If SET, 5E7 is displayed press yes, otherwise press no repeatedly until SET, 5E7 is displayed then press yes. 6. The buffer indicator along the bottom of the display will indicate MAN indicating manual buffer option selected. P1 will be displayed in the lower display field and the buffer reading will be displayed in the main field. 7. When ready is displayed, indicating electrode stability, press yes. P2 will be displayed in the lower display field indicating the meter is ready for the second buffer. 8. Remove the electrode from the first buffer and rinse with deionized water. Place the electrode into the second buffer. 9. When ready is displayed press yes. 10. After the second buffer value has been accepted the electrode slope will be displayed. SLP appears in the lower field while the actual electrode slope (in percent) appears in the main field for 5 seconds. The meter will then automatically advance to the measure mode and MEASURE is displayed above the main display field. The buffer indicator, indicates MAN, manual buffer calibration option was used in the last calibration. 11. Remove the electrode from the second buffer and rinse with deionized water. Place the electrode into sample. Both the temperature corrected ph reading and temperature reading are displayed. Record the reading when ready is displayed. Calibration and Measurement 17

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23 Chapter VI Use with Accessories A. Use with Printers and Computers The Orion 620 Meter can send information to a printer or computer using the RS232-C port. Thermo Electron Corporation provides a cable, Orion 0ACBL0, for interfacing your meter to an IBM PC or compatible device. For other computers and communication devices a suitable cable must be fabricated. Use the information below in interfacing your meter and serial peripheral device. The RS232-C port settings are as follows: Baud rate: 1200 Eight data bits, no parity One start bit, one stop bit. Meter Pin Printer Pin RXD 2 TXD 3 RXD 3 DSR 4 SIG GND 5 SIG GND 5 DTR 6 RTS 7 CTS 8 RTS 8 Jumper 4 and 6 together. The RS232-C port on the meter is a nine pin D-shell subminiature male connector (DB -9 style). Use with Accessories 19

24 Use with the 900A Printer The meter, when used with the Orion 900A printer will provide a printed record of results. The 900A printer can be battery operated or connected to the line power. Plug the printer directly into the meter using the nine pin D shell connector on the left side of the meter. Press the print key to print the current measurement information. B. Using Calibration Interface Cable: Thermo Electron now sells a Calibration Interface Cable (Orion 0600CC) to interface the Orion 610 or 620 phuture Solid State meter to a precision millivolt source (Customer supplied). Detailed instructions are included with the Calibration Interface Cable that explain how to connect either the 610 or 620 phuture Solid State ph meter to a precision millivolt source as well as what the anticipated readouts will be and what these readouts mean. 20 Use with Accessories

25 Chapter VII Self-Test During the self-test the meter will display various codes corresponding to the section of the instrument being checked. If any problems are found an operator assistance code corresponding to the test that failed will be displayed. Note the code and press yes key to continue. See Table 1 under Operator Assistance Codes. Should an operator assistance code appear during self-test, check to make sure the phuture Solid State electrode is securely attached then repeat the test. If the problem persists contact The Technical Edge for Orion Products at During the self test the meter displays TEST, 7E57 in the main field and the number of the test in the lower field. Additional meter displays occur depending on the test being performed. NOTE: Ensure that the phuture Solid State electrode is securely attached to the meter sensor input prior to self-test. Self-Test 21

26 Test Function\Display Test #1 Segment Display Checks meter display. Ensures that all segments are lit. Test #2 RAM Check Verifies the proper operation of the Random Access Memory. Test #3 External Input Checks the electrode input channel. An Orion phuture Solid State electrode must be plugged in for this test. Test #4 Internal Check Internal function test. Test #5 Internal Reference Checks the internal reference in the meter. Test #6 Ground Reference Checks the meter ground. Test #7 Keypad Test Checks that the keypad is functioning properly. During this test all keys must be pressed at the 0 prompt. Press each key. As each key is pressed a number corresponding to each key press is displayed. When all keys have been pressed ready will be displayed. If no keys are pressed or there is a problem with a key the meter will recognize an error and display E-07. Press yes to continue. Test #8 Shutoff Test Checks the meter shutoff feature. The meter will shut down. To restart the meter press the power key. 22 Self-Test

27 Chapter VIII Operator Assistance Codes Operator Assistance Codes are used to inform the user of an out-of-range value or meter problem. The following tables outline the operator assistance codes available in the Orion 620 Meter. The meter has a self-test circuit which verifies proper electronic operation. During self-test a special series of codes, E-02 through E-08 indicate a problem with the meter hardware. See Table 1. Should one of these codes appear contact The Technical Edge at Table 1 Self-Test Operator Assistance Codes E-02 RAM Check Error E-03 Input Channel Error: ensure that the phuture Solid State probe is securely attached to the meter and repeat self-test. E-04 Internal Check E-05 Internal Reference Error E-06 Ground Test Error E-07 Internal Keypad Error: Press each key while in self-test, if code persists contact Thermo Electron Corporartion's Technical Edge for Orion Products. E-08 Instrument Shutdown Error Operator Assistance Codes 23

28 The Operator Assistance Codes E-20 through E-31 alert the user to a potential problem while calibrating or measuring. Several steps can be taken to eliminate the problem in each case. If the code persists after trying the suggested remedies contact Thermo Electron's Technical Edge for Orion Products. Table 2 E-20 Out of Range 1. If this occurs when electrode is out of solution, code will disappear when electrode is returned to solution. 2. Sample may be out of range. Check with a buffer. 3. Recalibrate using fresh buffers. 4. Refer to phuture Solid State electrode manual for instructions on how to clean the electrode. E-22 Calibration Standard The ph values being measured are Error the same for two different buffers. 1. Press any key to acknowledge. 2. Check that two different buffers are being used and that the correct one is being measured. 3. Recalibrate using fresh buffers. E-23 Bad Slope ph electrode slope not in the range of 70% to 130% 1. Press any key to acknowledge. 2. Recalibrate using fresh buffers. 3. Refer to phuture Solid State electrode instruction manual for instructions on how to clean the electrode. 24 Operator Assistance Codes

29 E-25 Electrode not The phuture Solid State electrode is Connected to Meter not firmly connected to electrode input. 1. Press power to turn meter off. 2. Detach and then reattach the solid state probe. Press power to restart the meter. E-29 Printer Error The meter is sending information to a printer and there is no printer plugged into the meter or printer is not turned on. 1. If a printer is being used check that the printer is properly connected. 2. If using the Orion 900A printer ensure the battery has been properly charged. 3. If no printer is being used, go to a SETUP menu and turn the print function OFF. E-31 Bad Value A value has been entered which is not within the acceptable range for that function. 1. Press any key to acknowledge error. 2. Re-enter a new value within the allowable range. Acceptable values are as follows: ph: 0.00 to Operator Assistance Codes 25

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31 Chapter IX Troubleshooting Guide Malfunction Possible Cause Remedy No Display No power to meter Press the power key. Check to ensure battery is inserted correctly and polarity signs match. Replace batteries if operating on battery power. If operating on line power, check that the proper line converter is plugged in securely. Autoshutoff may The Autoshutoff feature have turned the meter will automatically meter off shut off the meter if no keys have been pressed within 30 minutes. Erratic Readings Meter or electrode Follow the Instrument or Reading Out failure Check Out procedure in of Range this manual. Dirty Electrode Follow instructions for proper cleaning in electrode instruction manual. Improper Electrode Check the electrode Connection operation by following the instructions in the phuture Solid State electrode instruction manual. Ensure correct electrode connection. Could be Sample Call Thermo's Technical Edge for Orion Products. Troubleshooting Guide 27

32 E Turn off the meter. 2. Make sure the DIN connector is pushed in & fully seated. 3. Re-power the meter. 4. Is it OK? YES - Done, NO - Go to Step Turn off the meter & Remove the DIN connector. 6. Examine the pins for Breakage, Bending, Pushed in. 7. Call The Technical Edge. E Make sure buffers and intended CAL points match. 2. Use fresh buffers. 3. Re-calibrate. 4. Calibration OK? YES - Done, NO - Go to Step Is the electrode Gel or Sureflow? Go to GEL / SUREFLOW E-23 Troubleshooting procedure on the next page. 28 Troubleshooting Guide

33 E-23 Troubleshooting 1. Clean with Methanol GEL Electrode (See attached procedure). 2. Re-calibrate. 3. Calibration OK? YES - Done, NO - Go to What type of calibration is being performed? 4-7 Go to Go to 6 Others Go to 7 5. Soak the electrode in buffer 4, for 30 minutes, Go to Soak the electrode in buffer l0, for 30 minutes, Go to Soak the electrode in buffer 7, for 30 minutes, Go to Re-calibrate. 9. Calibration OK? NO - Call The Technical Edge, YES - Done. SUREFLOW Electrode 1. Flush and clean the Electrode & make sure the cap is tight. (See attached procedure.) 2. Fill with fresh fill solution Re-calibrate. 4. Is calibration OK? YES - Done, NO - Go to Clean with methanol (See attached procedure.) 6. Re-calibrate. 7. Is calibration OK? YES - Done, NO - Call The Technical Edge. Troubleshooting Guide 29

34 E Is the meter calibrated? VALID TEMP READING YES - Go to 4, NO - Go to Calibrate, l point at Calibration OK? YES - Done, NO - Go to Is the electrode GEL or SUREFLOW? Go to GEL / SUREFLOW E-20 Troubleshooting procedure E-20 Troubleshooting GEL Electrode 1. Clean with methanol. (See attached procedure) 2. Re-calibrate. 3. Calibration OK? NO - Go to 4, YES - Done. 4. Soak the electrode in buffer 7 for 30 minutes. 5. Re-calibrate at Is calibration OK? NO - Call The Technical Edge, YES - Done E-20 Troubleshooting 1. Flush and clean the Electrode SUREFLOW & make sure the cap is tight. Electrode (See attached procedure.) 30 Troubleshooting Guide 2. Fill with fresh fill solution Re-calibrate. 4. Is calibration OK? NO - Go to 5, YES - Done. 5. Clean with methanol. (See attached procedure.) 6. Re-calibrate. 7. Is calibration OK? NO - Call The Technical Edge, YES - Done.

35 E Power down and re-power INVALID TEMP READING the meter. 2. Is it E-20/pH and valid temperature? YES - Follow the procedure for E-20/TEMP, NO - Go to Turn off the meter and remove the DIN connector. 4. Inspect the pins for Breakage, Bending, & Pushed in. 5. Are the pins OK? YES - Go to 6, NO - Call The Technical Edge. 6. Plug in electrode, and make sure it is fully seated. 7. Turn on the meter. 8. Is it E-20/pH and valid temperature? YES - Follow E-20/ VALID TEMP, NO - Call The Technical Edge. ph 1. Is the temperature within ± 1.0 BAD TEMP degrees C? YES - Done, NO - Call The Technical Edge. Slow Response or Noisy: 1. Clean with methanol. (See attached procedure.) 2. Is electrode OK? YES - Done, NO - Go to Is the electrode GEL or SUREFLOW? Go to Gel/ SUREFLOW E-20/INVALID TEMPERATURE READING troubleshooting. Troubleshooting Guide 31

36 E-20/ INVALID TEMP READING SUREFLOW Electrode GEL Electrode 1. Flush & clean the electrode and the pellet. (See attached procedure.) 2. Fill with fresh fill solution Calibrate at Is the electrode OK? YES - Done, NO - Call The Technical Edge. 1. Using D.I. water and a KimWipe, (Orion Rinse pad is preferable), gently scrub the tip of the electrode with the KimWipe soaked in D.I. water. 2. Rinse the electrode with D.I. water, wipe clean. 3. Is the electrode OK? YES - Done, NO - Go to step Soak the electrode in ph 7 buffer for 30 minutes. 5. Calibrate at Is the electrode OK? YES - Done, NO - Call The Technical Edge. 32 Troubleshooting Guide

37 METHANOL CLEANING ADDITIONAL SUREFLOW ELECTRODE CLEANING Cleaning the Pellet 1. Wash electrode with D.I. water and dry. 2. Place electrode tip into 100% (absolute) methanol (submerging approximately 1 /4' ). 3. Stir the electrode in methanol for 30 seconds. 4. Rinse the electrode with D.I water and dry. 5. Allow electrode to soak in ph 7 buffer for 30 minutes. 1. Press the electrode cap while holding the body, make sure the fill hole near the cap is not covered. 2. Release as much of the fill solution as possible. 3. Using a wash bottle, fill and flush the electrode through the fill hole with D.I. water. 4. Empty the electrode. 5. Allow electrode to soak in ph 7 buffer for 30 minutes. 1. To clean the pellet, unscrew the cap, gently remove the inner element approximately 2 inches, rinse with D.I. water and wipe dry with KimWipe. 2. Insert the inner element then press and screw the cap back on. Troubleshooting Guide 33

38

39 Chapter X Repair and Service After troubleshooting all components of your measurement system, contact The Technical EdgeSM for Orion products. Within the United States call , outside the United States call or fax In Europe, the Middle East and Africa, contact your local authorized dealer. For the most current contact information, visit For the most current warranty information, visit Repair and Service 35

40

41 Chapter XI Instrument Warranty For the most current warranty information, visit The Thermo Electron Corporation, Orion products warranty covers failures due to manufacturer s workmanship or material defects from the date of purchase by the user. User should return the warranty card and retain proof of purchase. Warranty is void if product has been abused, misused, or repairs attempted by unauthorized persons. Warranties herein are for product sold/installed by Thermo or its authorized dealers. Any product sold by a U.S. or Canadian distributor must be returned to Thermo for any warranty work. Please contact our Technical Service department for further information. A Return Authorization Number must be obtained from The Technical EDGESM for Orion Products before returning any product for in-warranty repair or replacement. In the event of failure within the warranty period, Thermo will at the company s option, repair or replace product not conforming to this warranty. There may be additional charges, including freight, for warranty service performed in some countries. For service, call Thermo or its authorized dealer outside the United States and Canada. Thermo reserves the right to ask for proof of purchase, such as the original invoice or packing slip. Field Service is available on Orion BOD AutoEZ, EZ Flash GC Accessory and TEA Analyzer. Contact our Field Service department for details on quotations and service, other field service-related activities. The following products are warranted to be free from defects in material and workmanship in the period listed below from the date of purchase from the user or from the date of shipment from Thermo, whichever is earlier, provided use is in accordance with the operating limitations and maintenance procedures in the instruction manual and when not having been subjected to accident, alteration, misuse, abuse or breakage of electrodes: Instrument Warranty 37

42 Thirty-six months from date of purchase by the user (or forty-two months from date of shipment from Thermo) Waterproof Meters (Orion 630, 635, 830A, 835A, 260A, 261S, 265A, 266S, 130A, 131S, 135A and 136S), Conductivity Meters (Orion 105Aplus, 115Aplus, 125Aplus, 145Aplus, 150Aplus and 162A), PerpHect ph/ise Meters (Orion 310, 320, 330, 350, 370) ph/ise Meters (Orion 210Aplus, 230Aplus, 250Aplus, 290Aplus, 410Aplus, 420Aplus, 520Aplus, 525Aplus, 710Aplus, 720Aplus and 920Aplus), phuture MMS Meters (Orion 535A and 555A), ph/conductivity Meter (Orion 550A), Dissolved Oxygen Meters (Orion 805Aplus, 810Aplus, 850Aplus and 862A). Twenty-four months from date of purchase by the user (or thirty-six months from date of shipment from Thermo) Orion ROSS Ultra Electrodes, Orion AQUAfast IV Colorimeters, Orion AQUAfast IV Turbidimeter, Orion 925 Flash Titrator, Series 100 DuraProbe Conductivity Cells and Series 800 Dissolved Oxygen Probes. Twelve months from date of purchase by the user (or eighteen months from date of shipment from Thermo) Laboratory ph Meters, (Orion 301, 611 and 940), SensorLink, phuture ph Meters (Orion 610 and 620), Sage Pumps, Cahn Balances, 930 Ionalyzer, 950 ROSS FAST QC Titrator, 960 Titrator PLUS, Karl Fischer Titrators, Autosamplers, Liquid Handling Devices, Liquid Handling Automation Workstations (Orion AS2000, AS2500 and AS4000), Pumps (Orion SP201, SP201-HR, SP201-S, Peristaltic and Rinse), phuture Conversion Box, Wine Master, 607 Switchbox, rf link, AQUAfast II Colorimeters, Vacuum Degasser and Flowmeter. Orion EZ Flash GC Accessory, Orion TEA Analyzer 610 and 510 excluding consumable items carry twelve months warranty only. Orion Ion Selective Electrodes, ionplus Electrodes, ROSS Electrodes, Sure-Flow Electrodes, PerpHecT Electrodes, AquaPro Professional Electrodes, No Cal ph electrodes, Standard Line ph Electrodes, Tris ph Electrodes, KNIpHE electrode, ORP Triode (Orion 9180BN), phuture ph Probes (Orion ) and phuture MMS Quatrode and Triode (Orion and ), Orion DO Probe, Series 100 Conventional Conductivity Cells, temperature probes and compensators (except those products noted). 38 Instrument Warranty

43 Orion 93 and 97 ionplus Series sensing modules are warranted to give six months of operation if placed in service before the date indicated on the package, except and Nitrate modules are warranted to give ninety days of operation if placed in service before the date indicated on the package. Six months from date of purchase by the user (or twelve months from date of shipment from Thermo) Orion Flash Titration Probe (Orion ), phuture Electrode (Orion ), phuture MMS Pentrode (Orion ), Quatrode (Orion ) and Triode (Orion ), Low Maintenance Triode (Orion 9107BN), ORP Low Maintenance Triode (Orion 9179BN), and PerpHecT Low Maintenance Triode (Orion 9207BN), Waterproof Triode (Orion 9107WP, 9107WL, 9109WL and 9109WP), QuiKcheK Meters and Micro Electrodes. Three months from date of purchase by the user (or six months from date of shipment from Thermo) Economy Line Electrodes, Orion 91-05, 91-06, 91-15, 91-16, 91-25, 91-26, 91-35, 91-36, Warranty also includes failure for any reason (excluding breakage), except abuse, provided the electrode is not used in solutions containing silver, sulfide, perchlorate, or hydrofluoric acid; or in solutions more than one (1) Molar in strong acid or base at temperatures above 50 C. Out-of-Box Warranty - Should any of the following products fail to work when first used, contact Thermo immediately for replacement. Orion Solutions, Standards, Reagents, Cables, Ferrules, Tubing, Line adapters, Printers, Software, Cases, Stands, Probe Membranes, AQUAfast Test Strips, EZ Flash columns, Liquid Handling Probes, Adapter Plates and Racks and general accessories. For products in the catalog not listed in this warranty statement, please visit our website at: Instrument Warranty 39

44 THE WARRANTIES DESCRIBED ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER STATUTORY, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL WARRANTIES ARISING FROM THE COURSE OF DEALING OR USAGE OF TRADE. THE BUYER S SOLE AND EXCLUSIVE REMEDY IS FOR REPAIR OR REPLACEMENT OF THE NON-CONFORMING PRODUCT OR PART THEREOF, OR REFUND OF THE PURCHASE PRICE, BUT IN NO EVENT SHALL THERMO (ITS CONTRACTORS AND SUPPLIERS OF ANY TIER) BE LIABLE TO THE BUYER OR ANY PERSON FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES WHETHER THE CLAIMS ARE BASED IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE), OR OTHERWISE WITH RESPECT TO OR ARISING OUT OF THE PRODUCT FURNISHED HEREUNDER. REPRESENTATION AND WARRANTIES MADE BY ANY PERSON, INCLUDING ITS AUTHORIZED DEALERS, REPRESENTATIVES AND EMPLOYEES OF THERMO WHICH ALTER OR ARE IN ADDITION TO THE TERMS OF THIS WARRANTY SHALL NOT BE BINDING UPON THERMO UNLESS IN WRITING AND SIGNED BY ONE OF ITS OFFICERS. 40 Instrument Warranty

45 Chapter XII Notice of Compliance WARNING: This meter may radiate radio frequency energy if not installed and used properly, that is in strict accordance with the manufacturer s instructions, may cause interference to radio communications. It has been tested and found to comply with the limits for Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a commercial environment. Operation of the meter in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference. NOTE: To meet FCC Compliance, Orion supplied wall adaptors must be used with this product. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministere des Communications du Canada. Notice of Compliance 41

46

47 Chapter XIII Ordering Information Orion Description Orion 610 Portable phuture Solid State ph Meter System, includes Orion 610 meter; phuture Solid State Low Maintenance ph/temperature probe; 9V DC battery and instruction manual Orion 620 Benchtop phuture Solid State ph Meter System, includes Orion 620 meter; phuture Solid State Sure-Flow ph/temperature Probe; 110V wall adapter and instruction manual Orion 620 Benchtop phuture Solid State ph Meter System, includes Orion 620 meter; phuture Solid State Sure-Flow ph/temperature Probe; 220V wall adapter and instruction manual Epoxy body, phuture Solid State ph/temperature probe, non-refillable with DIN connector. (For use on Orion 610 or Orion 620 meters only.) Sure-Flow, epoxy body, phuture Solid State ph/ Temperature probe with DIN connector. (For use on Orion 610 or Orion 620 meters only.) 0600CC Calibration Interface Cable to interface the Orion 610 or 620 phuture Solid State ph meters to a precision millivolt source perphect Buffer 4, color coded, 10 pack perphect Buffer 4, color coded, 25 pack perphect Buffer 7, color coded, 10 pack perphect Buffer 7, color coded, 25 pack perphect Buffer 10, color coded, 10 pack perphect Buffer 10, color coded, 25 pack perphect Rinse, 10 pack perphect Rinse, 25 pack V Wall adapter V Wall adapter Ordering Information 43

48

49 Chapter XIV Specifications ph range to resolution 0.001\0.01\0.1 relative accuracy +\ slope 70% to 130% Temperature range -5 to 105 C resolution 1 C relative accuracy +\-1 C Display Inputs Outputs Power Requirements Environmental Requirements Meter Dimensions Case Custom LCD DIN, power RS232C line adapter for either 110 or 220 VAC, 50\60 Hz wall outlet 5 to 45 C, 5 to 85% relative humidity, noncondensing 8.08 x 3.26 x 1.90 inches Dust and Splash Resistant, Chemical Restraint Specification subject to change without any notice. Specifications 45

50 Environmental Instruments Water Analysis North America 166 Cummings Center Beverly, MA USA Tel: Dom. Fax: Int l. Fax: Europe Sedgeway Business Park Witchford, Cambridgeshire England, CB6 2HY Tel: Fax: Far East Room 904, Federal Building 369 Lockhart Road Wanchai, Hong Kong Tel: Fax: Customer Support Toll Free: Dom. Int l. For updated contact information, visit Analyze Detect Measure Control Rev.E

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