Land transportation safety recommended practice
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1 REPORT JUNE 2016 Land transportation safety recommended practice Guidance note 6 Questionnaire/checklist assessment for the implementation of Report 365 Introduction This questionnaire/checklist is intended for use by land transport/road safety management specialists concerned with monitoring land transport operations who are tasked to evaluate the suitability and/or assess the performance of land transport operations. It is for use in conjunction with the application and implementation of IOGP Report 365, Land transport safety recommended practice, version 2 (2014). Refer to the most recent version of Report 365 for further information and detail of expectations. The scope of the assessment covers both appraisal of operations and appraisal of support, including training, vehicles, manuals and documentation. Questions are generally phrased to be answered with a simple yes or no, supported by qualitative appraisal. The questionnaire/checklist is structured to provide an easy reference to the principal areas of land transport safety management that should be evaluated. Objectives The questionnaire/checklist, when properly used and fully completed, is designed to provide: 1) the user with sufficient information to assess the general standard of land transport operations in comparison to Report 365, Land transport safety recommended practice. It is not intended as a replacement for the expert judgment of safety professionals or other Subject Matter Experts. It should, therefore, be recognized that an initial survey of land transport operations using the questionnaire/ checklist may highlight areas that need further clarification to be satisfied by an on-site visit. 2) companies with land transport activities with a basis to recognize any gaps between their current land transport safety management system and Report 365, providing a foundation for becoming fully aligned with Report 365. Use The questionnaire/checklist is intended to be provided to a prospective company with instructions to fill it out as completely as possible and return it. Appropriate and responsible party(ies) should then analyse the response and determine whether to continue the assessment process with an on-site visit. Once on-site, the assessor should verify the prospective company s responses and complete those items requiring visual inspection.
2 2 Section 1: General Completed by: Date: 1.1 Company name Company Address Ownership Telephone Fax Web site 1.2 Management team Name Title Years with company Primary contact Phone number address How was the current safety manager/officer/director selected? Describe the position s credentials. 1.3 Land transport activity Fleet size, by vehicle type: of operations bases, and location: Area(s)/country(ies) of operation: of drivers total: of drivers field or professional: Transport capability(ies) load types: Special permits, authorizations or operating authorities held: Type Expiry date Provide further information on attachment 1.4 Driving staff Name Years with company Years experience Transport Supervisor Driver Trainer/Assessor Driver Trainer/Assessor Qualified drivers provide listing if requested Provide further information on attachment
3 2.1 Driving and transport safety programs Questionnaire/checklist assessment 3 Section 2: Driving Safety Is there a formal transport policy and programme? Is the transport safety programme part of the overall company HSE program? Is a safety committee established? If so, attach a list of members, if requested Are regular meetings held? If so, please provide copies of the minutes from the last two safety meetings, if requested Is there timely follow up action? List all active driving safety programs (to be completed for scope of operations being assessed and to include contractor activities): Year started Program name Target activity To be completed as per scope of assessment 2.2 Safety awards List any internal or external recognition that you have received for active safety programs: Internal External Date Type of recognition Provide further awards on attachment 2.3 Safety statistics Accident data for the previous three (3) years: Year. of vehicles. of crashes. of km driven (in 1,000s) CMS/ 1,000,000 km Catastrophic. of crashes Major Serious Light. of fatalities. of injuries. of spills & volume Definitions are as per IOGP Report 365-5, Guidance note 5 Common KPIs for Motor Vehicle Crashes (MVC). Data to be inclusive of contractor, subcontractors and third party injuries and fatalities. Provide details on crashes and changes implemented to prevent recurrence. 2.4 Crash procedures Does the company have written crash/incident policies/procedures? Do all vehicles contain a copy of the primary policies/procedures? Are accident/incident investigation procedures in place? Who is responsible for accident/incident investigation? Is there timely follow up action?
4 4 Section 3: Driving Safety 3.1 Seatbelts Are all vehicle occupants required to wear seatbelts at all times? Are all vehicles fitted with adequate and appropriate seatbelts for all occupants? Are all seating positions fitted with three-point seatbelts? Do seatbelts have automatic retraction and deceleration activated emergency locking mechanisms? Do lateral facing seats have properly rated four-point harnesses? Is an approved restraint in place for active sleeper berth use? Are buses and coaches fitted with a three-point seat belt for all seating positions? Where three-point seat belts are not fitted for all seating positions, is there a three-point seat belt for the driver, at a minimum? Are passengers on buses or coaches that are without seatbelts restricted from occupying front row seats and other seats without a seat in front? Do you have a policy/standard that requires the personal vehicles used on business to comply with items to 3.1.4? Do you have a policy/standard that requires the preferred selection of spot-hire vehicles that provide adequate seatbelts for all occupants? Is a documented risk assessment in place to substantiate a lack of seat belts in vehicles not capable of more than 16 kph (10 mph)? 3.2 Driver training and qualification Training records will be checked during the review Do you have written hiring qualification standards for all Drivers? Are free-lance/part-time/casual drivers used? Are all recruited Drivers trained? Is the driver training maintained as current (at least once every three years)? Is a current copy of the Drivers licence and qualifications on file? Do you use a defensive driving training programme? Does the training include the following: review of company policies and standards related to driving driver behaviour safe driving techniques journey management techniques alertness and fatigue management dealing with distractions effects of medication and substance abuse vehicle restraint systems and safety equipment pre-trip checks and proper seating position specifically identify local hazards, regulations and culture commentary driving assessment of driving skill and behaviour.
5 Is the training accompanied by written tests? Briefly describe or attach a table of contents or syllabus for initial and recurrent training Is training provided by a third party? If so, how are they selected and how is the curriculum monitored? Is training and qualification provided for high-risk environments and specialized vehicles? If yes, attach a description or table of contents or syllabus for initial and recurrent training Are training records maintained? Is refresher training and assessment performed? If yes, please identify what type and how frequently Do you perform annual driver skill assessment/checks? Is dangerous goods training completed (if applicable)? If so, please identify the base document for training and the frequency of the training Is there a component of refresher training that is based on drivers performance and risk exposures? 3.3 In-Vehicle Monitoring Systems (IVMS) Are all company owned, contracted or leased vehicles fitted with an In-Vehicle Monitoring System (IVMS)? Do personal vehicles and vehicles for which an allowance is provided have IVMS installed for use on company business? Where systems are not in place or not applied to all vehicles, is the decision to not implement a system documented and supported by a risk-based methodology? Is this document current? Date / / Does the systems monitor, at a minimum: driver speed harsh acceleration/harsh deceleration distance driven driving time(s) Is recorded data associated with a driver identification number or key? Is a data management system (DMS), or similar, in place to ensure data from IVMS is properly analysed and fed back to drivers and supervisors? Does the DMS include procedures to ensure monitors are installed and working properly; with alarms set to levels commensurate with local driving conditions? Does the DMS include procedures to ensure recent data from the monitors is downloaded, analysed, and communicated? Does the DMS include procedures to ensure data from the monitors is used to provide individual driver performance feedback for improvement and skills development?
6 6 3.4 Distracted driving Are drivers directed to not answer nor initiate nor be engaged in mobile telephone calls while driving? (This also applies to texting, the use of hands-free devices and two-way radio communication other than for convoy management.) Is this restriction extended to all electronic and network enabled devices? How is compliance to this directive monitored? Are two-way radios, or similar, used for convoy management? If so, how is their use controlled to limit conversation to road hazards? 3.5 Journey management Is active effort made to reduce the number of journeys? Are all journeys subject to management approval? Are alternate modes of transportation actively considered vs. land transport? Is there a risk-based journey management process in place? Does the journey management process address the following to ensure: appointment/identification of a journey manager formal pre-trip briefing with the driver an appropriate time schedule established to avoid the need to speed or miss rest stops the route is clearly defined and mapped appropriate means of communication are available and protocol established all potential hazards are identified and controls established to manage them appropriate vehicles are assigned and inspected trained and qualified drivers are assigned drivers are physically and mentally fit, including specific consideration for alertness management rest stops are scheduled arrival times are communicated with a contingency plan in place for overdue trips all trips during hours of low visibility are reviewed for necessity and formal management approval are headlights and related marker lights required for use, unless otherwise restricted by regulation or specific risk? are drivers directed to minimize reversing and to park so their first move is ahead, wherever possible? are drivers and helpers trained on appropriate procedures and hand signals for reversing vehicles? Are journeys managed in keeping with regulated driver s hours of service at a minimum, or those as identified in Report 365, Land transportation safety recommended practice, 2.7 [Driver fitness and alertness] where no regulation exists? Is the use of two and three-wheeled means of conveyance and the use of quads systematically avoided? Is a formal document used to support the journey management process? If yes, please provide a copy Has management ever suspended operations due to a journey management hazard issue? If yes, please explain.
7 7 3.6 Substance abuse Is there a documented policy or expectation regarding employee substance abuse? Does it meet all relative regulatory and industry requirements? Has it been communicated effectively to all employees? Is there documented evidence of its effective implementation? Does it include random testing for substance abuse? Who administers the programme? 3.7 Driver fitness and alertness Are all drivers medically assessed prior to hire? Are all drivers medically assessed at least every 5 years? Are drivers limited from driving based upon medical assessment? Are drivers screened for sleep disorders? Are drivers assessed for the capability to drive prior to each journey? Are drivers required to notify management of any condition or limitation that may affect their ability to drive safely? Is fatigue management training conducted? Are drivers directed to stop when they feel fatigued? Does management provide active support for a driver s decision to stop driving due to fatigue? Do drivers operate within the recommended hours of duty and service as found in IOGP Report 365, Page 7, Table 1? 3.8 Vehicle specifications Does your company have a vehicle procurement policy/programme? Are all vehicles established to be fit-for-purpose based on design and handling characteristics to meet the operating environment? Are all vehicles maintained in keeping with manufacturer requirements and local regulations? Do all vehicle have their steering wheel on the appropriate side in keeping with the country being operated in? Is rollover protection installed in any vehicle to address high-risk environments? Is the rollover protection engineered to recognized regulatory standard and industry preferred practices? Is appropriate and adequate load securement provided in all vehicles? Is all loading within manufacturer and legal recommendations? Have any structural modifications, including the installation of bull bars, been done to any vehicles? Were the modifications risk-assessed and in-line with manufacturers specifications and local regulation? Is the use of re-tread tires restricted from use on steering axles and buses, at a minimum? Is the fleet in keeping with the specifications as found in IOGP Report , Guidance note 14 Vehicle specification and upfitting?
8 8 3.9 Management systems Does your company have a driving or transport policy or standard? If yes, attach the policy the document Is the policy a clear statement expressing the commitment to continuously improve road safety through the implementation of recommended practices? Does your company have a documented management system? Does the management system include requirements for managing land transport safety and effectively implement Land transportation safety recommended practice? Does the management system include the following: Leadership and commitment: clear expectations set that the recommended practices are met, the making of resources available to meet them, and the setting of a good example themselves Policy and strategic objectives: management communication of a clear policy statement expressing the commitment to continuously improve road safety through implementation of the recommended practices, and the setting of strategic objectives for the aspired improvements Organization, resources and documentation: an overall management structure for Land Transport operations that is documented and communicated, clearly identify the people with responsibility for managing Land Transport safety, and their competencies. The timely allocation of adequate competent resources to fulfil the LT strategic objectives Evaluation and risk management: identification, documentation and risk assessment of all hazards related to land transport. The requirement to put risk reduction measures, including those based on Land transportation safety recommended practice in place Planning: planning for all Land Transport operations in line with the policy, strategic objectives and Land transportation safety recommended practice. A management of change process that assesses and eliminates or mitigates, the risks introduced by changes in planned activities and deviations from policies, procedures and recommended practices that is approved by management. The maintenance of procedures to identify foreseeable emergencies, and response plans developed for such situations Implementation and monitoring: monitoring systems to ensure that the management system is effective, that Land transportation safety recommended practice is followed, and that a system is in place for managing exceptions. Requirement for corrective action to be initiated in the event of non-compliance. Requirement for records kept to demonstrate the extent of compliance Audit and review: the implementation of an audit programme to verify effective implementation of the Management System elements related to Land Transport, and Land transportation safety recommended practice. Annual review by senior Management of audit findings and their close out and the assessing of need for changes to the requirements for managing Land Transport Safety Do the processes, etc. in your management system include provision for remote operations? Does it include oversight visits/reviews for operations, maintenance & safety? If yes, by whom and at what frequency? Are follow-up reports written?
9 9 Section 4: Fleet inspection 4.1 Vehicle condition Registration/ Unit. Make/Model Year of Manufacture Owned/ Leased Type km (1,000) General Condition Provide further names on attachment 4.2 Exterior/interior appearance Registration/ Unit. General condition Body, engine, battery, gearbox, hoses, cabin, seats, carpet, etc. Provide further names on attachment 4.3 Vehicle documentation Do all company owned or leased vehicles supplied have the following documents within: Valid certificate of registration/insurance/licence (as required)? Emergency company contact numbers? Copy of company driving policy/journey management documents?
10 Remarks concerning vehicle inspection (include reference to above listings as appropriate)
11 11 Section 5: Additional information, reference, comments or observations
12 Registered Office City Tower 40 Basinghall Street 14th Floor London EC2V 5DE United Kingdom T +44 (0) F +44 (0) reception@iogp.org Brussels Office Bd du Souverain,165 4th Floor B-1160 Brussels Belgium Houston Office Westheimer Road Suite 1100 Houston, Texas United States T +32 (0) F +32 (0) reception@iogp.org T +1 (713) reception@iogp.org Acknowledgements Land Transportation Safety Subcommittee Disclaimer Whilst every effort has been made to ensure the accuracy of the information contained in this publication, neither IOGP nor any of its Members past present or future warrants its accuracy or will, regardless of its or their negligence, assume liability for any foreseeable or unforeseeable use made thereof, which liability is hereby excluded. Consequently, such use is at the recipient s own risk on the basis that any use by the recipient constitutes agreement to the terms of this disclaimer. The recipient is obliged to inform any subsequent recipient of such terms. This publication is made available for information purposes and solely for the private use of the user. IOGP will not directly or indirectly endorse, approve or accredit the content of any course, event or otherwise where this publication will be reproduced. Copyright notice The contents of these pages are International Association of Oil & Gas Producers. Permission is given to reproduce this report in whole or in part provided (i) that the copyright of IOGP and (ii) the sources are acknowledged. All other rights are reserved. Any other use requires the prior written permission of IOGP. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.
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