Introduction. Contents
|
|
- Andra Whitehead
- 7 years ago
- Views:
Transcription
1 Introduction GACship is a web-enabled business application that automates the operational and financial processes of the GAC Global Hub Services. It defines easy interface to create the Proforma, SOF, and Final D/A. This is considered the major responsibility of GAC & associated Port Agents. This document, through subsequent topics will cover the entire business flow of GACship. For a better understanding, it is highly recommended to read this document from beginning till end. Intended audiences of this document are Port Agents who would use GACship to track their Port calls. Contents An Insight...2 How to Login?...2 GACship Interface...3 The Pick-up List...3 Hot to Find a Job?...4 The Job Main Page...5 Locking and Unlocking the Job...5 Acknowledgement...6 proforma DA...6 SOF...9 Final D/A...11 Color Notations in PDA and FDA...12 Add Cargo Details...13 Add Transit Details...13 Support Information...13 GACship Quick Guide for Port Agents: Page 1 of 13
2 An Insight How How to to Login? Well, to start with, we have to login to GACship. Kindly follow below steps: 1. Go to For Europe region: For Singapore and Far East: For US and Americas: For BP US job 2. Supply the User Name and Password and press Log In. A successful login will open the Welcome screen. Your login credentials here... Note: Contact your Hub Operator for any issues related to login. GACship Quick Guide for Port Agents: Page 2 of 13
3 GACship Interface Title bar Current Job Pane Menu Bar Tool Bar Current Job Icons Main page Cargo Dt PDA SOF Final D/A Party List` Mail list Other Icons Search To do list Print Exit Alerts Docs Home Lock Job Unlock Job Master Info : View master information Clear Contents : Clear contents of adjacent text box Pick up list : Open Pick-up list to view master data Date & time pick up : Open GACship Calendar to easily select date The The Pick-up List List Pick-up Lists are introduced to ensure data integrity and to enhance data entry process. Modules Search, Cargo Details, Reports, etc. makes use of Pick-up Lists to view master information i.e., Port, Vessel, Party, Terminal, etc. To open, click GACship Quick Guide for Port Agents: Page 3 of 13
4 Pick-up Lists are integrated with advanced search options. To select, click hyperlinked record at the bottom of the window. To learn more about the search utility, refer below: Sort By Ascending Anywhere In Specify the database field to sort records Sorts A-Z and Descending sorts Z-A Searches local list, when not selected and server list otherwise Select to retrieve result each time you press a key Click to search text Search filters as Begins with, Ends with and Any where Text you provide in Search text box is matched with the contents of this field? Search is operated on the Local list by default. When no matching records are found, it is carried over to the Server list automatically. Local list is the data stored on your machine locally and server list includes entire data on the server.? Search is accomplished in conjunction with all parameters. Records that meet all parameters supplied by you are retrieved in a search operation. After learning how to search for master data in the Pick-up list, let us move on to Finding a Job. How Hot to to Find a a Job? Most frequent tool used to find Job in GACship is the Search Utility. Every GACship Job comes with a unique Job Number (10 digit, alphanumeric). It is a good practice to search Job using its unique number, though search based on Job Status, Vessel, Port etc. are available. You may also use the To Do List, wherein you can choose the Job from a list of various categories. Search Tool 1. Click Modules Search or. 2. Type the Job Number in the Job No field and click Search. 3. This will open Search Results dialog. To select Job, click Job Number. Job Number Search To retrieve all Jobs starting with a particular letter(s), just provide a first few letters of the Job number and carry over the search. Ex: ABC will yield ABC , ABC , ABC etc. To Do List GACship Quick Guide for Port Agents: Page 4 of 13
5 1 Click My Tasks To Do List or. 2 Click the relevant Job Status. 3 This will list Jobs under selected category. To select, click hyperlinked Job Number. When you select a Job, GACship will open its Main page and update the Current Job Pane. We will learn more about the Main Page in the next topic. Whenever you work with a Job, make sure that Current Job Pane displays relevant Job. When you login, Current Job Pane will display the last Job you worked with. The The Job Job Main Main Page Main page can be used to review Job data. To open Main Page, click Modules Main Page or. To get more information about a field (Ex: Port, Vessel, Party, Job Status), click Master Info icon. Tabs Job History If Rebillable Job, GACship will show and if funded by GDC, then on the job pane next to job number. To review associated information, click the relevant tabs: General WS Instructions Transit Details Instructions Owner s Matters Additional Requests PPL Nomination Hub Appointments Documents Display general info (Port, Vessel, Party, Cargo, etc.) World Scale instructions (Available for Port Jobs) Add/Review transit details (Available for Suez Canal Jobs) PA specific instructions Owner specific Instructions (Available for Port Jobs) Additional requests (Available for Suez Canal Jobs) Principal nomination information Hub Appointments information List various Job related documents After reviewing, our next task is to Acknowledge Hub appointment. However, it is important to learn about the Lock and Unlock mechanism in GACship. Locking and and Unlocking the the Job Job If you have to edit a Job, always lock it first. Only one user can lock and edit the Job at a time. When you are done, make sure you unlock it, so that others can work with it. Refer to below chart for a detailed description: GACship Quick Guide for Port Agents: Page 5 of 13
6 Action To lock, click lock To Unlock, click key Outcome Icon changes to key NOW you can edit the Job, others cannot. GACship window title will additionally display the Locked By. Icon changes to lock NOW you cannot edit Job and Job is open for other users GACship window title will remove your name from Locked By. Acknowledgement Purpose of this module is to acknowledge your Operators appointment. You will not be allowed to open PDA/SOF/FDA pages, until you acknowledge. To acknowledge, follow the below steps: 1. Click Modules Acknowledgement. 2. Lock the Job, by clicking icon. 3. Type your message in Ack. Message column. 4. Click Acknowledge. This will automatically send to Operator. 5. Click Close. This will open the Proforma page. To learn more about Proforma, refer next topic. Proforma proforma DA DA Creation Follow the below procedure to create the Proforma: 1. Click Modules Proforma or. 2. To add services, choose any/all below options: Default : To populate Principal default services. Select : To individually select services: - To find a service, click button (A-Z) or enter search text and press GO. - Identify the service and then select check box at the right. - To select more, repeat above steps. Do not press Select now. - Once done, click Select. This will insert all selected services. - Wait until page gets loaded and then click Close. GACship Quick Guide for Port Agents: Page 6 of 13
7 Import Retrieve : To import services from a previous Job of similar Vessel. : To retrieve services from a previous saved Template. 3. Choose Pay To (Ex: PA, OPA) from the drop-down list. 4. Choose Paid By from drop-down list. This column is Owner by default. 5. To change the currency, click Currency column and press F2, and select from Currency Pick-up list. Change the Exchange Rate, if required. Contact your Operator, if you do not have the rights to do so. 6. Enter the Quantity and Unit Price. GACship will calculate the Total, $ Unit Price and $ Total. Repeat this step for all services. 7. Click a service and add remarks at PA Remarks column and PO/Indent Number at PO Number column. While adding this information, the corresponding service will be shown in blue color. 8. Click Save. This will show the Total USD Amount. Review 1. To review break down of Services with respect to Party and Currency, click. 2. To review Proforma in its Intermediate Currency, click Int Curr View. 3. To print the Proforma Statement, click Print. Misc 1. Click Save as Template to save the current Proforma as a template for future jobs. 2. To insert the same set of services to another Job in the future, click on the button. 3. You can upload Rebillable, Cargo or Voucher document individually to services. Click a service and to upload and review. 4. To specify service(s) as Rebillable, Select the check boxes under. 5. To select all services, click Select All. To delete the selected service(s), select the check boxes under and then click Delete. To unselect all services, click Unselect All. Submit 1. To submit the DA, click Submit. This will change the job status to proforma submitted 2. This will send notification to the Operator. Notes? You can edit the PDA even after submitting it. Services added to the PDA after Fund Request will be considered as Supplementary.? Supplementary Proforma are allowed until Final D/A Fund Request.? You will not be able to edit/delete the following services: GACship Quick Guide for Port Agents: Page 7 of 13
8 o Added by users of other Company o Whose Fund has been requested Note: To know more about various color notations in Proforma D/A, refer the topic Color Notations in Proforma and Final D/A. Our Principals and GAC as Hub Agents require the Proforma to be completed not later than 24 hours after receipt of the job information Sailing proforma PDA DA This module has been made especially for Principal Group Hellespont to enable them to roughly anticipate the FDA since Sailing Proforma is very close to it. This Proforma is created after the vessel has sailed. It would help for a comparison between the Proforma DA and sailing PDA and the sailing PDA and FDA. 1. Click Modules Sailing PDA. 2. To add services, choose any/all below options: Select : To individually select services: - To find a service, click button (A-Z) or enter search text and press GO. - Identify the service and then select check box at the right. - To select more, repeat above steps. Do not press Select now. - Once done, click Select. This will insert all selected services. - Wait until page gets loaded and then click Close. Import from main PDA : To import services from the main PDA. 3. Choose Paid By from drop-down list. This column is Owner by default. 4. To change the currency, click Currency column and press F2, and select from Currency Pick-up list. Change the Exchange Rate, if required. Contact your Operator, if you do not have the rights to do so. 5. Enter the Quantity and Unit Price. GACship will calculate the Local Amt, $ Unit Price and USD Amt. Repeat this step for all services. 6. Add remarks at PA Remarks column at the end of each service line. 7. Click Save. This will show the USD Total. 8. Click to see the reminders mail sent regarding Sailing PDA update GACship Quick Guide for Port Agents: Page 8 of 13
9 9. Click to submit the Sailing Proforma to the Hub office. Note: 1.To select all services, click Select All. However this will not select services imported from main DA. 2.To delete the selected service(s), select the check boxes under and then click Delete. To unselect all services, click Unselect All. SOF SOF GACship enables you to create three SOF types, viz Port, Berth, and Terminal SOF. To add the SOF, ATA Actual date and Time of Arrival of Vessel has to be entered. Add Port/Terminal/Berth SOF 1. Click Modules SOF or. 2. To update Vessel dates, click Enter ETA/ATA, fill in Arrival/Berthing dates, and click Save. 3. To add an SOF, i. Click New SOF. This will open Job SOF Types dialog. ii. Select SOF Type from drop down List. iii. Enter Port, Terminal, and/or Berth information, as the case may be. iv. Provide Description and press OK. 4. To add new categories, repeat the above steps. 5. To review SOF history, click on the icon Associate Events To add events to the newly created SOF, click hyperlinked SOF Type. This will open a new screen as shown on right. 1. To add events, use any/all of the following: Default Select : To populate default SOF events for a Principal. : To individually select events: GACship Quick Guide for Port Agents: Page 9 of 13
10 - To find events, click button (A-Z) or enter search text and press GO. - Identify the service and then select check box at the right. - To select more, repeat the above steps. Do not press Select now. - Once done, click Select. This will insert all selected events. - Wait until page gets loaded and then click Close. Retrieve : To retrieve events from a previous saved Template. 2. Enter Start Date/Volume/Unit/Remarks/Lifting method/end Date. 3. To sort order of events, provide a sequential Code (Ex: 01, 02, 10, 20 etc.) Nov 2009 Release 4. To save the events as a template, click Save as Template. In the future, use to insert same set of events to another Job. 5. To save, click Save. To print the SOF, click Print. 6. To go back to the SOF screen, click SOF again. To add events for other SOF categories, repeat the above procedure. 7. To select all services, click Select All. To delete selected service(s), click Delete. To unselect all services, click Unselect All. Upload Documents 1. To upload documents to GACship, click, supply Description of file upload, click and select the file, and then click. 2. To view uploaded file, click and then click hyperlinked File Name. SOF Reminders GACship implements an advanced reminder routine for SOF. Here is how it works: Reminder regarding Dates: If you do not update the ATA after one day of ETA, GACship will send reminders every 12 Hours requesting you to update revised ETA or ATA. For Transit/Off-Port Jobs, GACship will send additional reminders to update revised ETD or ATD if you do not update the ATD after one day of ETD. Reminder regarding Events: After updating ATA, you are expected to update SOF with the relevant events. After 3 days of updating ATA, GACship will send reminders every 12 Hours until any of the below events are updated in the SOF: Full Away On Passage Anchor Aweigh & VSL Sailed DOP / VSL Sailed SPORE Vessel Sailed Started Sea Passage (SOSP) Sea Pilot Off Vessel full away/sosp Started Sea Passage Sailed (Full Away on Passage) This reminder will not be sent for transit/off-port jobs. SOF Close IMPORTANT: This option is available for BP and STASCO Jobs ONLY. GACship Quick Guide for Port Agents: Page 10 of 13
11 1. You may close the SOF after completing the SOF. To close the Main SOF, click SOF Close. 2. Sub events have to be closed before closing the Main SOF. For this, go to events screen (by clicking SOF Type) and click Final SOF. 3. No modifications will be allowed to SOF after SOF Close. Our Principals and GAC as Hub Agents require the completion of the SOF not later than 24 hours after the departure of the vessel Final D/A D/A Creation Creating Final D/A is similar to that of Proforma. GACship will allow Final D/As only after updating ATD. To create FDA, follow the below steps: 1. Click Modules Final D/A or. 2. To update ATD, click Enter ATD/ETD. Add relevant dates and press Save. 3. To compare, Final D/A will show Proforma services on the screen. To insert same PDA services, just click FDA Quantity and FDA Price columns. Change the figures, if necessary. 4. To add OTHER services, choose any/all below options: Select : To individually select services: - To find a service, click button (A-Z) or enter search text and press GO. - Select the check box at the right. - To select more, repeat steps (i.) and (ii.) above - Once done, click Select, wait until the page gets loaded and then click Close. Import : To import services from a previous Job of similar Vessel. Retrieve : To retrieve services from a previous saved Template. NB: Default : To populate Principal default services if you are entering FDA without a PDA. 5. Choose Pay To (Ex: PA, OPA) from drop-down list. Please note Party that has been already chosen in PDA cannot be changed in FDA. 6. Choose Paid By from drop-down list. Please note Party that has been already chosen in PDA cannot be changed in FDA. 7. Change currency and Exchange Rate, if required. Do contact your Operator, if you do not have the rights to do so. Please note you cannot update this information if it has been followed from PDA. 8. Enter the Quantity and Unit Price. GACship will calculate the FDA Total, $ FDA Unit Price and $ FDA Total. Repeat this step for all services. 9. Click the service and add remarks at the Final D/A Remarks column. While adding remarks, corresponding service will be shown in blue color. GACship Quick Guide for Port Agents: Page 11 of 13
12 10. Click Save. This will show the Total FDA Amount. Review 1. FDA screen shows PDA services as well so that you can compare the amounts. To align PDA and FDA services vertically, click and to align horizontally, click. 2. To review break down of Services with respect to Party and Currency, click. 3. To review Final D/A in its Intermediate Currency, click. Misc 1. Click Save as Template. To insert the same set of services to another Job in the future, click. 2. You can upload Rebillable, Cargo or Voucher document individually to services. Click a service and to upload and review. 3. To specify service(s) as Rebillable, Select the check boxes under. 4. To select all services, click Select All. To delete the selected service(s), select the check boxes under and then click Delete. To unselect all services, click Unselect All. Submit 1. To submit the DA, click Submit. This will change the job status to Final DA submitted 2. This will send notification to the Operator. Notes? You can edit the FDA even after submitting it. Services added to the FDA after Fund Request will be considered as Supplementary.? Supplementary in FDA will be allowed until the job status is Job Closed.? You will not be able to edit/delete the following services: o Added by users of other Company o Whose Fund has been requested Note: To know more about various color notations in Final D/A, refer the below topic. Color Notations in in PDA PDA and and FDA FDA White, default background color Light Green, approved by the Hub Orange, rejected by the Hub GACship Quick Guide for Port Agents: Page 12 of 13
13 Add Add Cargo Details Grey, when Fund Request is been queued Non-modifiable information Dark Grey, Proforma amount shown in Final D/A Underlined Text, indicate World scale item Blue Proforma Line Highlighted, while adding Remarks or PO/Indent number Cargo details are allowed for Port and Off Port Jobs only. To enter, 1. Click Modules Cargo Details/. 2. Review/add cargo details. This will include the Terminal, Berth, Cargo Type, Quantity, Description etc. 3. Click Save. 4. To add more, click Add. Nov 2009 Release Add Transit Details Details Transit details are allowed for Suez Canal and Panama Canal Jobs only. To enter Transit details, 1. Click Modules Transit Details. 2. Enter the Transit details. 3. Click Save. Support Information Direct all Login related queries to Operator To make necessary settings to Internet Explorer and then to learn about GACship common issues, refer to the document, which is available at Internet Explorer Settings link on the bottom left of login page. Any other queries, 24/7, are welcome at: The GACship Team Tel: GACship Quick Guide for Port Agents: Page 13 of 13
Common issues in GACship can be categorized as follows: Related to IE and pop-up blocker settings. Contact your Hub Operator
T a c k l e i t a l l b y y o u r s e l f! A few words of introduction Common issues in GACship can be categorized as follows: Login related Related to IE and pop-up blocker settings Operational Common
More informationEducation Solutions Development, Inc. APECS Navigation: Business Systems Getting Started Reference Guide
Education Solutions Development, Inc. APECS Navigation: Business Systems Getting Started Reference Guide March 2013 Education Solutions Development, Inc. What s Inside The information in this reference
More informationDocument Services Online Customer Guide
Document Services Online Customer Guide Logging in... 3 Registering an Account... 3 Navigating DSO... 4 Basic Orders... 5 Getting Started... 5 Attaching Files & Print Options... 7 Advanced Print Options
More informationTable of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG...
Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... 11 Raising a Service Request... 12 Edit the Service Request...
More informationIT HELP Desk Dashboard ManageEngine Service Desk Plus User Guide
Create an Incident When you need to report a failure or problem of your system to the IT help desk team, then send a request to the team. There are different modes of placing a request, such as submitting
More informationBCSD WebMail Documentation
BCSD WebMail Documentation Outlook Web Access is available to all BCSD account holders! Outlook Web Access provides Webbased access to your e-mail, your calendar, your contacts, and the global address
More informationGroupWise to MS Outlook 2007
GroupWise to MS Outlook 2007 "GroupWise to MS Outlook 2007" The following is a list of GroupWise features with the equivalent names and brief instructions for performing similar actions in Microsoft Outlook.
More informationOutlook Web Access E-mail
Outlook Web Access E-mail A. Accessing the mailbox via the Internet 1. Open your browser Firebox or Internet Explorer 2. In the URL address location box, key mail.asbury.edu for students and mail2.asbury.edu
More informationTable of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...
Table of Contents INTRODUCTION...2 HOME PAGE...3 Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...12 REQUEST...14 Request List View... 15 Creating a New Incident...
More informationShoreTel Enterprise Contact Center 8 Using Agent Toolbar
ShoreTel Enterprise Contact Center 8 Using Agent Toolbar November 2012 Legal Notices Document and Software Copyrights Copyright 1998-2012 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved.
More informationAdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request...
Table Of Contents INTRODUCTION... 3 REQUEST... 4 Creating a New Request... 5 Quick Create...5 Contact Details...5 Classifying Request Category...5 Prioritizing Request...6 Describe Request...6 Add Attachments
More informationUser Documentation. Administrator Manual. www.proposalsoftware.com
User Documentation Administrator Manual Proposal Software 1140 US Highway 287, Suite 400-102 Broomfield, CO 80020 USA Tel: 203.604.6597 www.proposalsoftware.com Table of Contents Open the WebPro Viewer...
More informationOutlook Email. User Guide IS TRAINING CENTER. 833 Chestnut St, Suite 600. Philadelphia, PA 19107 215-503-7500
Outlook Email User Guide IS TRAINING CENTER 833 Chestnut St, Suite 600 Philadelphia, PA 19107 215-503-7500 This page intentionally left blank. TABLE OF CONTENTS Getting Started... 3 Opening Outlook...
More informationBank OnLine Commercial Administrator User s Guide
Bank OnLine Commercial Administrator User s Guide Rev12-15 P.O. Box 6469 Corpus Christi, Texas 78466-6469 Cash Management E-mail: CashManagement@AmericanBank.com Support Team: (361) 653-5296 Sales Team:
More informationModule One: Getting Started... 6. Opening Outlook... 6. Setting Up Outlook for the First Time... 7. Understanding the Interface...
2 CONTENTS Module One: Getting Started... 6 Opening Outlook... 6 Setting Up Outlook for the First Time... 7 Understanding the Interface...12 Using Backstage View...14 Viewing Your Inbox...15 Closing Outlook...17
More informationPayPal Integration Guide
PayPal Integration Guide Table of Contents PayPal Integration Overview 2 Sage Accounts Setup 3 Obtaining API credentials from PayPal 4 Installing Tradebox Finance Manager 5 Creating a connection to PayPal
More informationHelp Desk Web User Guide
Help Desk Web User Guide 1 P age Contents Create an Incident... 3 Classifying Category... 3 Describe Incident Request... 3 Add Attachments to the Request... 4 Requests... 4 Request List View... 5 Modes
More informationBizconferencing Service
Bizconferencing Service Welcome! Thank you for using Dialog Bizconferencing Service, the flexible and cost effective Conference Solution that is secure and easy to use anytime, anywhere! This requires
More informationDarwiNet Client Level
DarwiNet Client Level Table Of Contents Welcome to the Help area for your online payroll system.... 1 Getting Started... 3 Welcome to the Help area for your online payroll system.... 3 Logging In... 4
More informationMicrosoft Access 2010 handout
Microsoft Access 2010 handout Access 2010 is a relational database program you can use to create and manage large quantities of data. You can use Access to manage anything from a home inventory to a giant
More informationState of Illinois Web Content Management (WCM) Guide For SharePoint 2010 Content Editors. 11/6/2014 State of Illinois Bill Seagle
State of Illinois Web Content Management (WCM) Guide For SharePoint 2010 Content Editors 11/6/2014 State of Illinois Bill Seagle Table of Contents Logging into your site... 2 General Site Structure and
More informationTraining Manual. Version 6
Training Manual TABLE OF CONTENTS A. E-MAIL... 4 A.1 INBOX... 8 A.1.1 Create New Message... 8 A.1.1.1 Add Attachments to an E-mail Message... 11 A.1.1.2 Insert Picture into an E-mail Message... 12 A.1.1.3
More informationCustomer admin guide. UC Management Centre
Customer admin guide UC Management Centre June 2013 Contents 1. Introduction 1.1 Logging into the UC Management Centre 1.2 Language Options 1.3 Navigating Around the UC Management Centre 4 4 5 5 2. Customers
More informationDI SHAREPOINT PORTAL. User Guide
DI SHAREPOINT PORTAL User Guide -1- TABLE OF CONTENTS PREFACE... 3 SECTION 1: DI PORTAL ACCESS... 4 REQUEST USER ACCESS... 4 To register... 4 SIGNING IN TO THE PORTAL... 8 To sign in to the DI Portal...
More informationShoreTel Enterprise Contact Center Using Agent Toolbar
ShoreTel Enterprise Contact Center Using Agent Toolbar USER GUIDES RELEASE 7 Document and Software Copyrights Copyright 1998 2011 ShoreTel, Inc. All rights reserved. Printed in the United States of America.
More informationGetting Started The Windows SharePoint Services Window
QUICK Source Microsoft Windows SharePoint Services 3.0 for Windows Server 2003 Getting Started The Windows SharePoint Services Window Browser Toolbars - allow the user to navigate in the browser. Link
More informationUF Health SharePoint 2010 Introduction to Content Administration
UF Health SharePoint 2010 Introduction to Content Administration Email: training@health.ufl.edu Web Page: http://training.health.ufl.edu Last Updated 2/7/2014 Introduction to SharePoint 2010 2.0 Hours
More informationAutomated Dispatch System Query Tool
Automated Dispatch System Query Tool User Guide Version 1.0 December 16, 2007 Revision History Date Vers ion 07/26/2007 0.1 Initial draft Description 12/16/2007 1.0 Initial Released Version Table of Contents
More informationHow To Log On To The Help Desk On Manageengine Service Desk Plus On Pc Or Mac Or Macbook Or Ipad (For Pc Or Ipa) On Pc/ Mac Or Ipo (For Mac) On A Pc Or Pc Or Mp
Service Desk Plus: User Guide Introduction ManageEngine ServiceDesk Plus is comprehensive help desk and asset management software that provides help desk agents and IT managers, an integrated console to
More informationCustomer Portal User Manual. 2012 Scott Logic Limited. All rights reserve. 2013 Scott Logic Limited. All rights reserved
Customer Portal User Manual 2012 Scott Logic Limited. All rights reserve Contents Introduction... 2 How should I use it?... 2 How do I login?... 2 How can I change my password?... 3 How can I find out
More informationTable of Contents. Manual for Core Staff - Equipment/Scheduling Core Facilities
Table of Contents 1. Overview 2. How do I manage my account? 3. Equipment Scheduling Workflow Overview 4. Equipment Scheduling Walk Through a. How do I access the list of calendars available for scheduling?
More informationisupplier User Guide Supplier
isupplier User Guide Supplier Table of Contents Introduction to isupplier... 3 Requirements/Software Recommendations... 4 Registration... 4 Login... 5 Basic Overview of the isupplier Homepage... 6 Global
More informationONBASE OUTLOOK CLIENT GUIDE for 2010 and 2013
To install Outlook 2010/2013 client Note: NOT currently compatible with Windows 10. Make sure your version of outlook is 32bit if not reinstall your version of Microsoft Office to the 32bit version. Must
More informationTable of Contents INTRODUCTION... 2 HOME... 3. Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS...
Table of Contents INTRODUCTION... 2 HOME... 3 Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS... 16 Request List View... 17 Requests based on Filters...
More informationSelection Manager: Quick Start Guide
VERSION 1103 01.24.12 SELECTION MANAGER GUIDE Selection Manager: Quick Start Guide PART 1: GENERAL INFORMATION Selection Manager is the hiring official s interface for USA Staffing. In Selection Manager,
More informationCloud Services. Email Archiving. End User Guide
Cloud Services Email Archiving End User Guide 10/17/2014 CONTENTS Introduction... 2 Intended Audience... 2 Prerequisites... 2 Email Client Integration... 2 Supported Web Browsers... 3 My Archive... 4 Overview...
More informationWeb Work Module 11.6. User s Guide
Web Work Module 11.6 User s Guide COPYRIGHT Copyright 2000 2005 MainSaver Software. All rights reserved. No part of this document may be copied or distributed, transmitted, transcribed, stored in a retrieval
More informationOnline Banking User Guide
Online Banking User Guide Page 1 of 14 Set Up and Access to Online Banking How do I set up Online Banking? To enroll in Online Banking, complete the following: 1. Go to https://www.cobnks.com. 2. Under
More informationEditor Manual for SharePoint Version 1. 21 December 2005
Editor Manual for SharePoint Version 1 21 December 2005 ii Table of Contents PREFACE... 1 WORKFLOW... 2 USER ROLES... 3 MANAGING DOCUMENT... 4 UPLOADING DOCUMENTS... 4 NEW DOCUMENT... 6 EDIT IN DATASHEET...
More informationOUTLOOK 2003: HOW TO GET OUT OF EMAIL JAIL
OUTLOOK 2003: HOW TO GET OUT OF EMAIL JAIL In this course, you will learn: Some techniques to avoid reaching your mailbox limit The best place to store your saved messages aka Personal Folders efficiently
More information525 South 29 th Street. Harrisburg, PA 17104. Learning Management System User s Guide
525 South 29 th Street Harrisburg, PA 17104 Learning Management System User s Guide July 2015 1 Table of Contents User Accounts Overview 3 Changing your Email address 3 Changing your Password 3 Changing
More informationMcAfee Endpoint Encryption Reporting Tool
McAfee Endpoint Encryption Reporting Tool User Guide Version 5.2.13 McAfee, Inc. McAfee, Inc. 3965 Freedom Circle, Santa Clara, CA 95054, USA Tel: (+1) 888.847.8766 For more information regarding local
More informationGateway2Travel Manual
Gateway2Travel Manual Hotels Transfers www.gateway.be 1 Content GENERAL 3 1. USE 4 1.1 ACCESS... 4 1.2 START SCREEN... 4 1.3 INDIVIDUAL SETTINGS (PER PC)... 4 2. HOTELS 5 2.1 SELECTION SCREEN... 5 2.2
More informationIntellect Platform - Tables and Templates Basic Document Management System - A101
Intellect Platform - Tables and Templates Basic Document Management System - A101 Interneer, Inc. 4/12/2010 Created by Erika Keresztyen 2 Tables and Templates - A101 - Basic Document Management System
More informationVEDATRAK CRM 2.1. User's Guide
VEDATRAK CRM 2.1 User's Guide 2 (C) 2006-2010 SUI SOLUTIONS. All rights reserved. 3 Contents Overview...9 System Requirements...11 Installation Notes...12 Vedatrak Basics...13 User Roles...13 System Administrator...13
More informationOnline Scheduling Instructions
Online Scheduling Instructions 1. First, you will need to create a user account. Go to: https://emsweb.ad.siu.edu/virtualems/ a. Click on My Account, then scroll down to create an account. b. Fill out
More informationBaylor Secure Messaging. For Non-Baylor Users
Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7
More informationCharter Business Phone. Online Control Panel Getting Started Guide. Document Version 1.0
Charter Business Phone Online Control Panel Getting Started Guide Document Version 1.0 Table of Contents 1 About This Guide...4 2 Overview...5 2.1 Online Control Panel and Call Manager... 5 3 Manual and
More informationPaymentNet Federal Card Solutions Cardholder FAQs
PaymentNet Federal Card Solutions It s easy to find the answers to your questions about PaymentNet! June 2014 Frequently Asked Questions First Time Login How do I obtain my login information?... 2 How
More informationReviewing documents with track changes in Word 2013
Reviewing documents with track changes in Word 2013 Information Services Reviewing documents with track changes in Word 2013 This note covers how to use Word s reviewing tools to track the changes made
More informationInternet connection (high speed recommended) Microsoft Excel (installed locally) Adobe Reader 8.1 or later (installed locally)
ecellerate Purchase Order Management This manual provides a general overview of the IES ecellerate Purchase Order module. The Purchase Order module is designed to receive electronic Purchase Orders in
More informationSage Abra SQL HRMS Reports. User Guide
Sage Abra SQL HRMS Reports User Guide 2010 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein are registered trademarks or trademarks
More informationOnline Performance Reviews with PeopleAdmin
Online Performance Reviews with PeopleAdmin Employee Handbook This handbook is designed to help you, the employee, navigate the online Performance Appraisal Process using the PeopleAdmin portal. Your information
More informationProject Management WalkThrough
PRACTICE CS Project Management WalkThrough version 2009.x.x TL 21455 10/25/09 Copyright Information Text copyright 2004-2009 by Thomson Reuters/Tax & Accounting. All rights reserved. Video display images
More informationCreating a Web Site with Publisher 2010
Creating a Web Site with Publisher 2010 Information Technology Services Outreach and Distance Learning Technologies Copyright 2012 KSU Department of Information Technology Services This document may be
More informationOrganizing and Managing Email
Organizing and Managing Email Outlook provides several tools for managing email, including folders, rules, and categories. You can use these tools to help organize your email. Using folders Folders can
More informationSchools Remote Access Server
Schools Remote Access Server This system is for school use only. Not for personal or private file use. Please observe all of the school district IT rules. 6076 State Farm Rd., Guilderland, NY 12084 Phone:
More informationUSER MANUAL APPLICATION MONITOR. Version 1.5 - March 2015
USER MANUAL APPLICATION MONITOR Version 1.5 - March 2015 USER MANUAL IP2Archive 1.5 Application Monitor Disclaimer This manual and the information contained herein are the sole property of EVS Broadcast
More informationIT Service Desk Manual Ver. 2.0. Document Prepared By: IT Department. Page 1 of 12
Document Prepared By: Page 1 of 12 INDEX 1. Introduction. 3 2. Home Page..... 4 2.1 My Request Summary..... 4 2.2 Announcement....... 5 2.3 Submit your Request...... 5 2.4 Report a Problem...... 6 2.5
More informationBusiness Warehouse Reporting Manual
Business Warehouse Reporting Manual This page is intentionally left blank. Table of Contents The Reporting System -----------------------------------------------------------------------------------------------------------------------------
More informationVirtual Communities Operations Manual
Virtual Communities Operations Manual The Chapter Virtual Communities (VC) have been developed to improve communication among chapter leaders and members, to facilitate networking and communication among
More informationShoreTel Contact Center Using ShoreWare Agent Toolbar
ShoreTel Contact Center Using ShoreWare Agent Toolbar USER GUIDES RELEASE 6 Document and Software Copyrights Copyright 1998 2010 ShoreTel, Inc. All rights reserved. Printed in the United States of America.
More informationTable of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7. Personalize & Change Password... 8. Reminders... 10 SERVICE CATALOG...
Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 10 SERVICE CATALOG... 12 Raising a Service Request... 12 Edit the Service Request...
More informationEMAIL CAMPAIGNS...5 LIST BUILDER FORMS...
Basic User Guide Table of Contents INTRODUCTION...1 CAMPAIGNER FEATURES...1 WHO SHOULD READ THIS GUIDE?...1 GETTING STARTED...2 LOGGING IN TO CAMPAIGNER...2 DASHBOARD...3 Modify Your Dashboard...4 EMAIL
More informationCHAPTER 11: SALES REPORTING
Chapter 11: Sales Reporting CHAPTER 11: SALES REPORTING Objectives Introduction The objectives are: Understand the tools you use to evaluate sales data. Use default sales productivity reports to review
More informationSample Table. Columns. Column 1 Column 2 Column 3 Row 1 Cell 1 Cell 2 Cell 3 Row 2 Cell 4 Cell 5 Cell 6 Row 3 Cell 7 Cell 8 Cell 9.
Working with Tables in Microsoft Word The purpose of this document is to lead you through the steps of creating, editing and deleting tables and parts of tables. This document follows a tutorial format
More informationDeltek Touch Time & Expense for Vision 1.3. Release Notes
Deltek Touch Time & Expense for Vision 1.3 Release Notes June 25, 2014 While Deltek has attempted to verify that the information in this document is accurate and complete, some typographical or technical
More informationWeb Account & E-commerce Quick Reference Guide
We just made your life easier. Web Account & E-commerce Quick Reference Guide THE COLOR PRINTER, INC. 200 W. Taylor St. Hobbs, NM 88240 (575) 393-8188 (866) 800-8188 info@thecolorprinter.com www.thecolorprinter.com
More informationOUTLOOK 2007 2010 TIPS FOR BEGINNERS
OUTLOOK 2007 2010 TIPS FOR BEGINNERS GINI COURTER, PARTNER, TRIAD CONSULTING In this session you ll learn how to manage your calendar, email, and tasks (basically, your work life) using Microsoft Outlook.
More informationWebmail User Guide. The Webmail Window. Logging In to Webmail. Displaying and Hiding the Full Header. Printing an Email. Composing a New Email
Webmail User Guide Rev: November, 2012 Webmail is supported in the following browsers: Windows Internet Explorer 6, Internet Explorer 7, Firefox 2, and Firefox 3 Mac OSX Safari 2, Safari 3, Firefox 2,
More informationOutlook Web Access (OWA) 2010 Email Cheat Sheet
June 9, 2014 Outlook Web Access (OWA) 2010 Email Cheat Sheet Outlook Web Access 2010 allows you to gain access to your messages, calendars, contacts, tasks and public folders from any computer with internet
More informationONLINE MERCHANT PORTAL USER GUIDE
ONLINE MERCHANT PORTAL USER GUIDE MARCH 2015 Content 1. Introduction... 3 1.1. Payments History... 3 2. Getting Started... 4 2.1. Registration... 4 2.2. Logging into Your Account... 6 3. Home Page... 7
More informationAbout. IP Centrex App for ios Tablet. User Guide
About IP Centrex App for ios Tablet User Guide December, 2015 1 2015 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic,
More informationSystem Administration and Log Management
CHAPTER 6 System Overview System Administration and Log Management Users must have sufficient access rights, or permission levels, to perform any operations on network elements (the devices, such as routers,
More informationAppendix A How to create a data-sharing lab
Appendix A How to create a data-sharing lab Creating a lab involves completing five major steps: creating lists, then graphs, then the page for lab instructions, then adding forms to the lab instructions,
More informationStraight2Bank Receivables Services
Straight2Bank Receivables Services Client User Guide Document-Level Financing Version April 2015 Overview This guide contains information which will help users navigate and familiarise with the functions
More informationUser Guide. support.keytime.co.uk
User Guide Contents Introduction... 3 Starting Personal Tax... 4 Sorting and Filtering Clients... 5 Print Summary and Print Proforma Letters... 5 Converting Returns from Previous Years... 6 Storing Client
More informationUSER S MANUAL. ArboWebForest
USER S MANUAL ArboWebForest i USER'S MANUAL TABLE OF CONTENTS Page # 1.0 GENERAL INFORMATION... 1-1 1.1 System Overview... 1-1 1.2 Organization of the Manual... 1-1 2.0 SYSTEM SUMMARY... 2-1 2.1 System
More informationCONNECT MANAGER SUPPLY ORDER MANAGEMENT TOOL 3.5 MANUAL
CONNECT MANAGER SUPPLY ORDER MANAGEMENT TOOL 3.5 MANUAL Table of Contents Open Supplier Network SM Table of Contents 1 How to Get Started..3 Viewing Orders....6 Processing Orders. 12 Exporting Orders...16
More informationAt the top of the page there are links and sub-links which allow you to perform tasks or view information in different display options.
APPOINTMENTS TAB P r a c t i c e M a t e M a n u a l 38 OVERVIEW The Appointments Tab is used to set up appointments, reschedule or edit existing appointment information, check patients in and out, and
More informationUOFL SHAREPOINT ADMINISTRATORS GUIDE
UOFL SHAREPOINT ADMINISTRATORS GUIDE WOW What Power! Learn how to administer a SharePoint site. [Type text] SharePoint Administrator Training Table of Contents Basics... 3 Definitions... 3 The Ribbon...
More informationHow do I Sell A Used Item? How do I Close a Repair with Inventory Used? How do I Reprint Barcode Label? How do I edit Clock In/Out entries?
1 How do I Sell A Used Item? Mouse over the List tab on the Dashboard. Click on Used Phone. Scroll through the list or enter item name or IMEI number in the search bar. Once item is found, click on the
More informationUser Manual. Document Management System
User Manual Document Management System Version 1.0 1 of 23 Table of Contents 1. Introduction... 4 2. Objective... 4 3. Login to E-Governance System... 4 4. Document Management System (DMS) in E-Governance
More informationGroupWise Calendar GroupWise Task Lists GroupWise Reminder Notes Recurring Events Proxy Access Shared Folders
GroupWise Calendar GroupWise Task Lists GroupWise Reminder Notes Recurring Events Proxy Access Shared Folders Table of Contents Calendar Overview...1 Different Calendar Views...1 Set Default View...1 Set
More informationUsing the Medical Language Specialist Client Application
Page 1 Using the MLSClient Application April 20, 2008 Using the Medical Language Specialist Client Application April 20, 2008 Prepared by: WebChartMD P.O. Box 6154 Johnson City, TN 37602 877-302-9263 Page
More informationMicrosoft Office Access 2007 Basics
Access(ing) A Database Project PRESENTED BY THE TECHNOLOGY TRAINERS OF THE MONROE COUNTY LIBRARY SYSTEM EMAIL: TRAININGLAB@MONROE.LIB.MI.US MONROE COUNTY LIBRARY SYSTEM 734-241-5770 1 840 SOUTH ROESSLER
More informationICP Data Entry Module Training document. HHC Data Entry Module Training Document
HHC Data Entry Module Training Document Contents 1. Introduction... 4 1.1 About this Guide... 4 1.2 Scope... 4 2. Step for testing HHC Data Entry Module.. Error! Bookmark not defined. STEP 1 : ICP HHC
More informationOutlook Web Access User Guide
Table of Contents Title Page How to login...3 Create a new message/send attachment...5 Remove the reading pane...10 Calendar functions...11 Distribution lists...11 Contacts list...13 Tasks...18 Options...19
More informationQUICK START GUIDE RESOURCE MANAGERS. Last Updated: 04/27/2012
QUICK START GUIDE RESOURCE MANAGERS Last Updated: 04/27/2012 Table of Contents Introduction... 3 Getting started... 4 Logging into Eclipse... 4 Setting your user preferences... 5 Online help and the Eclipse
More informationBusiness Portal for Microsoft Dynamics GP. Key Performance Indicators Release 10.0
Business Portal for Microsoft Dynamics GP Key Performance Indicators Release 10.0 Copyright Copyright 2007 Microsoft Corporation. All rights reserved. Complying with all applicable copyright laws is the
More informationSHAREPOINT COLLABORATIVE WORKSPACE
Council of Europe SHAREPOINT COLLABORATIVE WORKSPACE USER GUIDE Contents 1. Presentation of SharePoint... 3 1.1. Logging on... 4 2. Lists... 6 2.1. Displaying a list... 7 2.2. Navigating in a list... 9
More informationGreat! You sold some Lexmark devices. Now you need to file for the associated rebates.
Great! You sold some Lexmark devices. Now you need to file for the associated rebates. How do you do that today? Fill out a spreadsheet, email it to someone at Lexmark and wait How do you know if they
More informationUsing Microsoft Office to Manage Projects
(or, Why You Don t Need MS Project) Using Microsoft Office to Manage Projects will explain how to use two applications in the Microsoft Office suite to document your project plan and assign and track tasks.
More informationSELF-PACED POLLING WITH INSIGHT 360
Self-Paced Polling with Insight 360 1 SELF-PACED POLLING WITH INSIGHT 360 Plan Installing the Software 1 Turn on the classroom computer. 2 Select the DVD that is compatible with your computer s operating
More informationUSER MANUAL Version 4
Workstation Options ("Options For this Computer Only") USER MANUAL Version 4 Information in this document is subject to change without notice. Companies, names and data used in examples herein are fictitious
More informationProperSync 1.3 User Manual. Rev 1.2
ProperSync 1.3 User Manual Rev 1.2 Contents Overview of ProperSync... 3 What is ProperSync... 3 What s new in ProperSync 1.3... 3 Getting Started... 4 Installing ProperSync... 4 Activating ProperSync...
More informationSign-up Tool User Manual
Sign-up Tool User Manual Getting started from the meeting organiser s perspective The Sign-up Tool allows those with appropriate permissions (Subject Coordinators and Project Owners) to create three different
More informationYour Archiving Service
It s as simple as 1, 2, 3 This email archiving setup guide provides you with easy to follow instructions on how to setup your new archiving service as well as how to create archiving users and assign archiving
More informationLotus Notes Client Version 8.5 Reference Guide
Lotus Notes Client Version 8.5 Reference Guide rev. 11/19/2009 1 Lotus Notes Client Version 8.5 Reference Guide Accessing the Lotus Notes Client From your desktop, double click the Lotus Notes icon. Logging
More informationNetmail Search for Outlook 2010
Netmail Search for Outlook 2010 Quick Reference Guide Netmail Search is an easy-to-use web-based electronic discovery tool that allows you to easily search, sort, retrieve, view, and manage your archived
More information